Troubleshooting
72
Your device is hot to touch
When you use several applications at
once, your device requires more power
and may heat up. This is normal and
should not affect your device’s lifespan or
performance.
Your device cannot connect to the
internet
• Ensure you have entered valid settings
for your internet service provider.
• Ensure you have activated the wireless
connection to your mobile service
provider and that the signal is not
obstructed.
• Ensure that you have entered the
correct user name and password.
You cannot find and pair with
another Bluetooth-enabled device
• Ensure that both devices have
activated the Bluetooth wireless
feature.
• Ensure that the distance between the
devices is not more than 10 metres
and that they are not separated by
walls or other obstacles.
• Ensure that the settings for each
device allow them to be visible to other
devices.
• Ensure that both devices are
compatible with Bluetooth wireless
technology.
• Ensure that the correct PIN has been
entered on both devices.
