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Troubleshooting
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Backlight does not work.
● Check the backlight setup.
● When the battery power is low, the backlight will go out.
yepp does not work and the LCD displays nothing.
● Check the battery capacity
● Check to see if the battery is inserted to the right poles ( , )
The buttons do not work.
● Check setting of Hold switch.
● When the message "Please Reformat" is displayed, please format your YP-35
by installing the software using Windows Explorer.
Files cannot be downloaded.
● Check to see if the driver is installed correctly in the computer.
● Check the connection between yepp and computer.
● Check and/or replace the battery, turn on the yepp's power.
● The Windows98 operating system limits the number of files you can save.
Please save your music files by creating a subfolder.
yepp keeps being turned off.
● In Stop mode, the power is automatically turned off after ten seconds
(changes depending on settings).
● Check to see if there are files saved in it.
Something’s wrong with play time displayed during Play mode.
● Check if it plays a VBR (Variable Bit Rate) file.
The time display of a VBR file is inconsistent.
● The time may be incorrect for high compressed (bps) files.
LCD window is dark
● Check Contrast
In PLAY mode, music is not played after pressing the button
● Check to see if MP3 or WMA files are saved in the built-in memory.
● Check to see if the HOLD switch is locked.
● Check if the memory is full.