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User Manual
English. 05/2015. Rev.1.0
SM-A500F
SM-A500FQ
SM-A500G
SM-A500H
SM-A500HQ
SM-A500F/DS
SM-A500FU
SM-A500G/DS
SM-A500H/DS
SM-A500Y
2
Table of Contents
Read me first
Getting started
7 Package contents
8 Device layout
10 Using the SIM or USIM card and
battery
18 Using a memory card
21 Turning the device on and off
21 Locking and unlocking the screen
Basics
22 Using the touch screen
25 Home screen layout
29 Notifications and quick setting panels
31 Opening apps
31 Installing or uninstalling apps
33 Entering text
35 Screen capture
35 My Files
36 Power saving feature
37 Viewing help information
Network connectivity
38 Mobile data
38 Wi-Fi
39 Tethering and Mobile hotspot
Motions & usability features
41 Motions and gestures
44 Multi window
47 One-handed operation
Personalising
48 Managing the Home and Apps screens
50 Setting wallpaper and ringtones
51 Changing the screen lock method
52 Private mode
53 Easy mode
54 Transferring data from your previous
device
55 Setting up accounts
Phone
56 Making calls
58 Receiving calls
59 Options during calls
Table of Contents
3
81 Internet
82 Music
84 Video
86 Studio
87 Clock
89 Calculator
89 Memo
90 Voice Recorder
91 Dropbox
92 Flipboard
92 Radio
94 Google apps
Connecting with other
devices
96 Bluetooth
98 Wi-Fi Direct
100 NFC (NFC-enabled models)
102 S Beam
103 Quick Connect
104 Screen Mirroring
106 Mobile printing
Device & data manager
107 Upgrading the device
108 Transferring files between the device
and a computer
109 Backing up and restoring data
109 Performing a data reset
Contacts
61 Adding contacts
61 Importing and exporting contacts
62 Searching for contacts
Messages & email
63 Messages
65 Email
Camera
67 Basic shooting
69 Shooting modes
72 Camera settings
Gallery
74 Viewing content on the device
75 Viewing content stored on other
devices
Safety assistance
76 Emergency mode
77 Help message
Useful apps and features
78 S Finder
78 S Planner
80 S Voice
Table of Contents
4
Settings
110 About Settings
110 Quick settings
110 Connections
115 Device
119 Personalisation
122 System
127 Applications
Appendix
128 Troubleshooting
133 Removing the battery (non-removable
type)
5
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the devices default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or devices software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the devices specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
•
Modifying the devices operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
•
Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the device. To view the FCC ID, tap
Apps
Settings
About device
.
Read me first
6
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Note: notes, usage tips, or additional information
7
Getting started
Package contents
Check the product box for the following items:
•
Device
•
Quick start guide
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
Getting started
8
Device layout
Microphone
Touch screen
Front camera
Proximity/Light sensor
Headset jack
Multipurpose jack
Home button
Recent apps button
Power button
SIM card / Memory card
tray (dual SIM models)
Memory card tray
(single SIM models)
SIM card tray
Earpiece
Microphone
Back button
Volume button
NFC antenna
(NFC-enabled models)
Speaker
GPS antenna
Rear camera
Flash
Main antenna
Getting started
9
•
Do not cover the antenna area with your hands or other objects. This may cause
connectivity problems or drain the battery.
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Do not allow water to contact the touch screen. The touch screen may malfunction
in humid conditions or when exposed to water.
Buttons
Button Function
Power
•
Press and hold to turn the device on or off.
•
Press to turn on or lock the screen.
Recent apps
•
Tap to open the list of recent apps.
•
Tap and hold to access additional options for the current
screen.
Home
•
Press to turn on the screen while the screen is locked.
•
Press to return to the Home screen.
•
Press twice to launch
S Voice
.
•
Press and hold to launch
Google
.
Back
•
Tap to return to the previous screen.
Volume
•
Press to adjust the device volume.
Getting started
10
Using the SIM or USIM card and battery
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
•
Only nano-SIM cards work with the device.
•
Some LTE services may not be available depending on the service provider. For
more information about service availability, contact your service provider.
1
Insert the ejection pin into the hole on the SIM card tray to loosen the tray.
Dual SIM models:
Single SIM models:
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
Getting started
11
2
Pull out the SIM card tray gently from the SIM card tray slot.
Dual SIM models:
Single SIM models:
Getting started
12
3
Dual SIM models: Place the SIM or USIM card on the SIM card tray with the gold-
coloured contacts facing downwards.
Place the primary SIM or USIM card on the SIM card tray 1 (
1 ) and the secondary SIM or
USIM card on the SIM card tray 2 (
2 ).
2
1
The SIM card tray 2 also serves as the memory card tray. However, you cannot place
both the SIM or USIM card and the memory card at the same time.
Single SIM models: Place the SIM or USIM card on the SIM card tray with the gold-
coloured contacts facing downwards.
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
Getting started
13
4
Insert the SIM card tray back into the SIM card tray slot.
Dual SIM models:
Single SIM models:
Getting started
15
Using dual SIM or USIM cards (dual SIM models)
If you insert two SIM or USIM cards, you can have two phone numbers or service providers for
a single device.
Activating SIM or USIM cards
On the Home screen, tap
Apps
Settings
SIM card manager
. Tap one or both of the
switches for the SIM or USIM cards to activate them.
Changing the display name and icon of SIM or USIM cards
On the Home screen, tap
Apps
Settings
SIM card manager
. Select a SIM or USIM card
and tap
Register name
or
Select icon
. Set a display name and icon for each card.
Switching between cards
When two SIM or USIM cards are activated, card selection icons appear on the dashboard of
the notifications panel. Open the notifications panel and then select a card.
Getting started
16
Charging the battery
Use the charger to charge the battery before using it for the first time. A computer can be also
used to charge the battery by connecting them via the USB cable.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on
immediately when the charger is connected. Allow a depleted battery to charge for
a few minutes before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection
to another device, the battery will drain quickly. To avoid disconnecting from the
network or losing power during a data transfer, always use these apps after fully
charging the battery.
Connect the USB cable to the USB power adaptor and then plug the end of the USB cable into
the multipurpose jack.
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
Basics
27
Apps screen
The Apps screen displays icons for all apps, including newly installed apps.
On the Home screen, tap
Apps
to open the Apps screen. To view other panels, scroll left or
right, or select a screen indicator at the bottom of the screen. To customise the Apps screen,
refer to Managing the Apps screen.
Access additional
options.
An app
Screen indicators
Basics
28
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
Icon Meaning
No signal
/
Signal strength
/
Currently accessing SIM or USIM card (dual SIM models)
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
/
LTE network connected (LTE-enabled models)
Wi-Fi connected
Bluetooth feature activated
GPS activated
Call in progress
Missed call
Smart stay feature activated
Synced with the web
New text or multimedia message
Alarm activated
Mute mode activated
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery power level
Basics
30
Rearranging quick setting buttons
To rearrange quick setting buttons on the notifications panel, tap
, tap and hold an
item, and then drag the item to another location.
Using the quick setting panel
You can activate or deactivate some features on the notifications panel. To activate or
deactivate more features, open the quick setting panel.
To open the quick setting panel, drag the status bar downwards with two fingers.
Alternatively, tap
on the notifications panel. To close the quick setting panel, drag the bar
from the bottom of the screen upwards.
Tap the following options to activate or deactivate them. You can view more detailed settings
if you tap and hold a button.
•
Wi-Fi
: Refer to Wi-Fi for more information.
•
Location
: Refer to Location for more information.
•
Sound
/
Vibrate
/
Mute
: Select a sound mode.
•
Screen rotation
: Allow or prevent the interface from rotating when you rotate the device.
Some apps do not allow screen rotation.
•
Bluetooth
: Refer to Bluetooth for more information.
•
Mobile data
: Refer to Data usage or Mobile networks for more information.
•
U. power saving
: Refer to Ultra power saving mode for more information.
•
Multi window
: Refer to Multi window for more information.
•
Flight mode
: Refer to Flight mode for more information.
•
Mobile hotspot
: Refer to Tethering and Mobile hotspot for more information.
Basics
34
Using additional keyboard functions
Tap and hold to use various functions. Other icons may appear instead of depending
on the last function that was used.
•
: Enter text by voice.
Change the language.
Open the keyboard.
Start or pause entering text by
voice.
•
: Add an item from the clipboard.
•
: Change the keyboard settings.
•
: Enter emoticons.
•
: Switch to the floating keyboard. You can move the keyboard to another location by
dragging the tab.
Switch to the standard keyboard.
Copying and pasting
1
Tap and hold over text.
2
Drag or to select the desired text, or tap
Select all
to select all text.
3
Tap
Copy
or
Cut
. The selected text is copied to the clipboard.
4
Place the cursor where the text is to be inserted and tap
Paste
. To paste text that
you have previously copied, tap
Clipboard
and select the text.
Basics
35
Screen capture
Capture a screenshot while using the device.
Press and hold the Home button and the Power button simultaneously. The image is saved
in the
Gallery
Album
Screenshots
folder. After capturing a screenshot, you can
edit the image and share it with others.
You can also capture screenshots using other methods. Refer to Palm swipe to capture for
more information.
It is not possible to capture a screenshot while using some apps.
My Files
Use this app to access various files stored in the device or in other locations, such as cloud
storage services.
Tap
My Files
on the Apps screen.
Access additional options.
Search for files or folders.
View the download history.
View files saved in cloud storage
services.
View files by categories.
View files stored in the device.
Network connectivity
39
Tethering and Mobile hotspot
About tethering and mobile hotspots
Use this feature to share the devices mobile data connection with computers and other
devices if an Internet connection is unavailable. Connections can be made via Wi-Fi, USB, or
Bluetooth.
You may incur additional charges when using this feature.
Using the mobile hotspot
Use your device as a mobile hotspot to share your devices mobile data connection with other
devices.
1
On the Apps screen, tap
Settings
Tethering and Mobile hotspot
Mobile hotspot
.
2
Tap the
Mobile hotspot
switch to activate it.
•
appears on the status bar. Other devices can find your device in the Wi-Fi networks
list.
•
To set a password for the mobile hotspot, tap
Configure hotspot
and select the
level of security. Then, enter a password and tap
SAVE
.
3
On the other devices screen, search for and select your device from the Wi-Fi networks
list.
4
On the connected device, use the device’s mobile data connection to access the Internet.
Personalising
50
Setting wallpaper and ringtones
Setting wallpaper
Set an image or photo stored in the device as wallpaper for the Home screen or the locked
screen.
1
On the Home screen, tap and hold an empty area, and then tap
Wallpapers
. Alternatively,
on the Apps screen, tap
Settings
Display and wallpaper
Wallpaper
.
2
Select a screen to change or apply wallpaper to.
3
Scroll left or right and select from images displayed at the bottom of the screen.
To select photos taken by the devices camera or other images, tap
From Gallery
.
4
Tap
SET AS WALLPAPER
or
DONE
.
Changing ringtones
Change ringtones for incoming calls and notifications.
On the Apps screen, tap
Settings
Sounds and notifications
.
Dual SIM models: To set a ringtone for incoming calls, tap
Ringtone
a SIM or USIM card
Ringtones
, select a ringtone, and then tap
OK
. To use a song stored in the device or in
your account as a ringtone, tap
ADD
.
To set a ringtone for notifications, tap
Ringtone
a SIM or USIM card
Notifications
, select
a ringtone, and then tap
OK
.
Single SIM models: To set a ringtone for incoming calls, tap
Ringtones
, select a ringtone,
and then tap
OK
. To use a song stored in the device or in your account as a ringtone, tap
ADD
.
To set a ringtone for notifications, tap
Notification ringtone
, select a ringtone, and then tap
OK
.
Personalising
51
Changing the screen lock method
You can change the way that you lock the screen to prevent others from accessing your
personal information.
On the Apps screen, tap
Settings
Lock screen
Screen lock
, and then select a screen
lock method. The device requires an unlock code whenever unlocking it.
If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it.
Pattern
Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it.
Set a backup PIN to unlock the screen when you forget the pattern.
PIN
A PIN consists of numbers only. Enter at least four numbers, and then enter the password
again to verify it.
Password
A password consists of characters and numbers. Enter at least four characters including
numbers and symbols, and then enter the password again to verify it.
Personalising
54
Transferring data from your previous device
Using backup accounts
You can transfer backup data from your previous device to your new device using your
Google or Samsung account. Refer to Backing up and restoring data for more information.
Using Samsung Smart Switch
You can transfer data of the previous device to a new device via Smart Switch. Visit
www.samsung.com/smartswitch for more information.
Samsung Smart Switch is not supported on some devices or computers.
Using Smart Switch Mobile
Use this app to transfer data from your previous device to your new device. You can
download the app from
Galaxy Apps
or
Play Store
.
1
On your device, tap
Smart Switch
.
2
On your device, select an option depending on the previous device type and follow the
on-screen instructions.
If the previous device is an Android device, ensure that the Smart Switch Mobile app is
installed on the device. Refer to the help for more information.
Using Smart Switch with computers
Use this feature to import a backup of your data (from selected manufacturers
mobile devices) from a computer to your device. You can download the app from
www.samsung.com/smartswitch.
1
Back up data from a previous device to the computer. For more information, contact the
devices manufacturer.
2
On the computer, launch Smart Switch.
56
Phone
Making calls
Tap
Phone
on the Apps screen.
Dual SIM models: Tap
Keypad
, enter a phone number, and then tap or to make a
voice call, or tap
to make a video call.
Access additional options.
Preview the phone number.
View favourite contacts.
Delete a preceding character.
View the contacts list.
View call and message logs.
Add the number to the contacts
list.
Enter the number using the
keypad.
Phone
59
Options during calls
During a voice call
The following actions are available:
•
: Increase the volume.
•
Add call
: Dial a second call.
•
Keypad
: Open the keypad.
•
End call
: End the current call.
•
Speaker
: Activate or deactivate the speakerphone. When using the speakerphone, speak
into the microphone at the top of the device and keep the device away from your ears.
•
Mute
: Turn off the microphone so that the other party cannot hear you.
•
Bluetooth
: Switch to a Bluetooth headset if it is connected to the device.
Tap
to view more options.
When you launch apps during a call, a pop-up window for the call screen (
) appears. You can
continue your phone conversation while using apps.
To move the pop-up window, drag it to another location.
To delete the pop-up window, tap and hold it, and then tap
OK
.
To return to the call screen, tap the pop-up window.
61
Contacts
Adding contacts
Moving contacts from other devices
You can move contacts from other devices to your device. Refer to Transferring data from
your previous device for more information.
Creating contacts manually
1
On the Apps screen, tap
Contacts
Contacts
.
2
Tap and enter contact information.
•
: Add an image.
•
/ : Add or delete a contact field.
3
Tap
SAVE
.
To add a phone number to the contacts list from the keypad, tap
Keypad
, enter the number,
and then tap
Add to Contacts
.
Importing and exporting contacts
Import contacts from storage services to your device or export contacts from the device to
storage services.
On the Apps screen, tap
Contacts
Contacts
.
Tap
Settings
Contacts
Import/export contacts
, and then select an import or
export option.
Useful apps and features
85
Playing videos stored on other devices
Search for videos that are stored in other devices and play them on your device.
Tap
Video
on the Apps screen.
Accessing a video on a registered device
To use this feature, sign in to your Samsung account.
On the Video main screen, tap
DEVICES
and select a device in
Registered devices
to access
and play the video. You can play the video on the devices registered to Samsung link. Visit
link.samsung.com for more information.
•
Ensure that the registered devices are turned on and connected to a Wi-Fi or
mobile network.
•
You may incur additional charges when you access content stored on other devices
via the mobile network.
Accessing a video on a nearby device
To use this feature, open the Apps screen, tap
Settings
NFC and sharing
Nearby
devices
, and then tap the
Nearby devices
switch to activate it. Refer to Nearby devices for
more settings.
On the Video main screen, tap
DEVICES
and select a device in
Nearby devices
to access
and play the video. You can play the video on devices that have the content sharing feature
activated.
Copyright
Copyright © 2015 Samsung Electronics
This guide is protected under international copyright laws.
No part of this guide may be reproduced, distributed, translated, or transmitted in any form or
by any means, electronic or mechanical, including photocopying, recording, or storing in any
information storage and retrieval system, without the prior written permission of Samsung
Electronics.
Trademarks
•
SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
•
Bluetooth
®
is a registered trademark of Bluetooth SIG, Inc. worldwide.
•
Wi-Fi
®
, Wi-Fi Protected Setup
, Wi-Fi CERTIFIED Passpoint
, Wi-Fi Direct
, Wi-Fi
CERTIFIED
, and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance.
•
All other trademarks and copyrights are the property of their respective owners.
136

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