This guide provides information concerning installation, basic operation and
troubleshooting on Windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
2
BASIC
1.Introduction
Key benefits 5
Features by model 7
Useful to know 13
About this user’s guide 14
Safety information 15
Machine overview 21
Control panel overview 24
Turning on the machine 28
Installing the driver locally 29
Reinstalling the driver 31
2.Menu Overview and Basic Setup
Menu overview 33
Machine’s basic settings 37
Media and tray 39
Basic printing 54
Basic copying 60
Basic scanning 65
Basic faxing 66
3.Maintenance
Ordering supplies and accessories 71
Available supplies 72
Available maintenance parts 73
Storing the toner cartridge 74
Redistributing toner 76
Replacing the toner cartridge 79
Replacing the imaging unit 82
Monitoring the supplies life 84
Setting the toner low alert 85
Cleaning the machine 86
Tips for moving & storing your machine 93
4.Troubleshooting
Tips for avoiding paper jams 95
Clearing original document jams 96
Clearing paper jams 99
Understanding the status LED 107
Understanding display messages 110
3
BASIC
5.Appendix
Specifications 116
Regulatory information 126
Copyright 139
1.Introduction
This chapter provides information you need to know before using the machine.
•Key benefits5
•Features by model7
•Useful to know13
•About this user’s guide14
•Safety information15
•Machine overview21
•Control panel overview24
•Turning on the machine28
•Installing the driver locally29
•Reinstalling the driver31
Key benefits
Environmentally friendly
•To save toner and paper, this machine supports Eco feature.
•To save paper, you can print multiple pages on one single sheet of paper
(see "Using advanced print features" on page 232).
•To save paper, you can print on both sides of the paper (double-sided
printing) (see "Using advanced print features" on page 232).
•To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
•We recommend using recycled paper for saving energy.
Fast high resolution printing
•You can print with a resolution of up to 4,800 x 600 dpi effective (600 x 600
x 3 bit) output.
•Fast, on-demand printing.
M267x series:
-For single-side printing, up to 26 ppm (A4) or up to 27 ppm (Letter).
M287x/M288x series:
-For single-side printing, up to 28 ppm (A4) or up to 29 ppm (Letter).
Convenience
•Simply touch your mobile device on the NFC tag on your printer and get the
print job done (see "Using the NFC feature" on page 197).
•You can print on the go from your smartphone or computer using Google
Cloud Print™ enabled apps(see "Google Cloud Print™" on page 205).
•Easy Capture Manager allows you to easily edit and print whatever you
captured using the Print Screen key on the keyboard(see "Easy Capture
Manager" on page 263).
Key benefits
•Samsung Easy Printer Manager and Printing Status is a program that
monitors and informs you of the machine’s status and allows you to
customize the machine’s settings (see "Using Samsung Printer Status" on
page 273or "Using Samsung Easy Printer Manager" on page 270).
•Samsung Easy Document Creator is an application to help users scan,
compile, and save documents in multiple formats, including .epub format.
These documents can be shared via social networking sites or fax (see
"Using Samsung Easy Document Creator" on page 269).
•AnyWeb Print helps you screen-capture, preview, scrap, and print the
screen of Windows Internet Explorer more easily than when you use the
ordinary program (see "Samsung AnyWeb Print" on page 264).
•Smart Update allows you to check for the latest software and install the
latest version during the printer driver installation process. This is available
only for Windows.
•If you have Internet access, you can get help, support application, machine
drivers, manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or Downloads.
Wide range of functionality and application support
•Supports various paper sizes (see "Print media specifications" on page 118).
•Print watermark: You can customize your documents with words, such as
“Confidential” (see "Using advanced print features" on page 232).
•Print posters: The text and pictures of each page of your document are
magnified and printed across the multiple sheets of paper and can then be
taped together to form a poster (see "Using advanced print features" on
page 232).
•You can print in various operating systems (see "System requirements" on
page 121).
•Your machine is equipped with a USB interface and/or a network interface.
Supports various wireless network setting method
•Using the WPS (Wi-Fi Protected Setup™) button
-You can easily connect to a wireless network using the WPS button on
the machine and the access point (a wireless router).
•Using the USB cable or a network cable
-You can connect and set various wireless network settings using a USB
cable or a network cable.
•Using the Wi-Fi Direct
-You can conveniently print from your mobile device using the Wi-Fi or
Wi-Fi Direct feature.
See "Introducing wireless set up methods" on page 166.
Features by model
Some features and optional goods may not be available depending on model or country.
Operating System
(●: Included, Blank: Not available)
Software
You can install the printer driver and software when you insert the software CD into your CD-ROM drive.
For Windows, select the printer driver and software in the Select Software to Install window.
Operating SystemM267x series
M287x series
M288x series
Windows●●
Mac●●
Linux●●
Unix●
Software
M267x series
M287x series
M288x series
SPL printer driver
a
●●
PCL printer driver●
PS printer driver
a
Features by model
XPS printer driver
b
●●
Direct Printing Utility
b
Samsung Easy Printer
Manager
Scan to PC settings●●
Fax to PC settings●
(M267xF/M267xFN/M267xFH/M267xHN only)
●
(M287xFD/M287xFW/M287xHN/M288xFW/
M288xHW only)
Device settings●●
Samsung Printer Status●●
Samsung AnyWeb Print
b
●●
Samsung Easy Document Creator●●
Easy Capture Manager●●
SyncThru™ Web Service●
(M267xN/M267xFN/M267xHN only)
●
SyncThru Admin Web Service●
(M267xN/M267xFN/M267xHN only)
●
Easy Eco Driver●●
Easy Capture Manager●●
Software
M267x series
M287x series
M288x series
Features by model
(●: Included, Blank: Not available)
FaxSamsung Network PC Fax●
(M267xF/M267xFN/ M267xFH/ M267xHN
only)
●
(M287xFD/M287xFW/M287xHN/M288xFW/
M288xHW only)
ScanTwain scan driver●●
WIA scan driver●●
a.Depending on the operating system you use, the installed printer driver may differ.
b.Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Download). Before installing, check whether your
computer’s OS support the software.
Software
M267x series
M287x series
M288x series
Features by model
Variety feature
FeaturesM267x series
M287x series
M288x series
Hi-Speed USB 2.0●●
Network Interface Ethernet 10/100 Base TX
wired LAN
●
(M267xN/M267xFN/M267xHN only)
●
Network Interface 802.11b/g/n wireless LAN
a
●
(M287xDW/M287xFW/M288xFW/M288xHW only)
NFC (Near Field Communication)●
(M288xFW/M288xHW only)
Google Cloud Print™●
(M267xN/M267xFN/M267xHN only)
●
AirPrint●
(M267xN/M267xFN/M267xHN only)
●
Eco printing●●
Duplex (2-sided) printing●
Duplex (2-sided) printing (manual)
bc
●
Document Feeder
Automatic Document
Feeder (ADF)
●●
Features by model
Handset●
(M267xFH/M267x HN only)
●
(M287x HN/M288xHW only)
FaxMulti Send●
(M267xF/M267xFN/M267xFH/ M267xHN only)
●
(M287xFD/M287xFW/M287xHN/M288xFW/
M288xHW only)
Delay Send●
(M267xF/M267xFN/M267xFH/ M267xHN only)
●
(M287xFD/M287xFW/M287xHN/M288xFW/
M288xHW only)
Priority Send●
(M267xF/M267xFN/M267xFH/ M267xHN only)
●
(M287xFD/M287xFW/M287xHN/M288xFW/
M288xHW only)
Forward to Fax●
(M267xF/M267xFN/M267xFH/ M267xHN only)
●
(M287xFD/M287xFW/M287xHN/M288xFW/
M288xHW only)
Secure Receive●
(M267xF/M267xFN/M267xFH/ M267xHN only)
●
(M287xFD/M287xFW/M287xHN/M288xFW/
M288xHW only)
ScanScan to PC●●
FeaturesM267x series
M287x series
M288x series
Features by model
(●: Included, Blank: Not available)
CopyDuplex●
Reduce/Enlarge●●
Collation●●
2-up/ 4-up●●
Adjust background●●
a.Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you
bought your machine.
b.Available for Windows OS only.
c.Only tray 1 is supported.
FeaturesM267x series
M287x series
M288x series
Useful to know
The machine does not print.
•Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 56).
•Remove the driver and install it again (see "Installing the driver
locally" on page 29).
•Select your machine as your default machine in your Windows.
Where can I purchase accessories or supplies?
•Inquire at a Samsung distributor or your retailer.
•Visit www.samsung.com/supplies. Select your country/region
to view product service information.
The status LED flashes or remains constantly on.
•Turn the product off and on again.
•Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the status LED"
on page 107).
A paper jam has occurred.
•Open and close the front door.
•Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 99).
Printouts are blurry.
•The toner level might be low or uneven. Shake the toner
cartridge.
•Try a different print resolution setting.
•Replace the toner cartridge.
Where can I download the machine’s driver?
•Visit www.samsung.com to download the latest machine’s
driver, and install it on your system.
14
1. Introduction
About this user’s guide
This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
• Do not discard this manual, and keep it for future reference.
•Read the safety information before using the machine.
•If you have a problem using the machine, refer to the troubleshooting
chapter.
•Terms used in this user’s guide are explained in the glossary chapter.
•All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.
•The screenshots in this user’s guide may differ from your machine
depending on the machine’s firmware/driver version.
•The procedures in this user’s guide are mainly based on Windows 7.
1
Conventions
Some terms in this guide are used interchangeably, as below:
•Document is synonymous with original.
•Paper is synonymous with media, or print media.
•Machine refers to printer or MFP.
2
General icons
IconTextDescription
Caution
Gives users information to protect the machine from
possible mechanical damage or malfunction.
WarningUsed to alert users to the possibility of personal injury.
Note
Provides additional information or detailed
specification of the machine function and feature.
15
1. Introduction
Safety information
These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.
3
Important safety symbols
Explanation of all icons and signs used in this chapter
4
Operating environment
Warning
Warning
Hazards or unsafe practices that may result in severe
personal injury or death.
Caution
Hazards or unsafe practices that may result in minor
personal injury or property damage.
Do not attempt.
Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
•If the machine gets overheated, it releases smoke, makes
strange noises, or generates an odd odor, immediately turn off
the power switch and unplug the machine.
•The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.
Safety information
16
1. Introduction
Caution
5
Operating method
Caution
During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Burns could occur.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.
Otherwise, this could result in electric shock or fire.
If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.
Otherwise, this could result in electric shock or fire.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in.
Call an electrician to change the electrical outlet, or this could
result in electric shock.
Do not allow pets to chew on the AC power, telephone or PC
interface cords.
This could result in electric shock or fire and/or injury to your pet.
Do not forcefully pull the paper out during printing.
It can cause damage to the machine.
Be careful not to put your hand between the machine and paper
tray.
You may get injured.
Be care when replacing paper or removing jammed paper.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.
Burns can occur.
When removing jammed paper, do not use tweezers or sharp metal
objects.
It can damage the machine.
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.
Safety information
17
1. Introduction
6
Installation / Moving
Warning
Caution
Do not block or push objects into the ventilation opening.
This could result in elevated component temperatures which can
cause damage or fire.
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord from the
electrical outlet.
Do not place the machine in an area with dust, humidity, or water
leaks.
This could result in electric shock or fire.
Place the machine in the environment where it meets the
operating temperature and humidity specification.
Otherwise, quality problems can occur and cause damage to the
machine (see "General specifications" on page 116).
Before moving the machine, turn the power off and disconnect all
cords. The information below are only suggestions based on the
units weight.
If you have a medical condition that prevents you from lifting, do
not lift the machine. Ask for help, and always use the appropriate
amount of people to lift the device safely.
Then lift the machine:
• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift
with 2 people.
• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
more people.
The machine could fall, causing injury or machine damage.
Choose a flat surface with enough space for ventilation to place
the machine. Also consider the space required to open the cover
and trays.
The place should be well-ventilated and be far from direct light,
heat, and humidity.
When using the machine for a long period of time or printing a
large number of pages in a non-ventilated space, it could pollute
the air and be harmful to your health. Place the machine in a well-
ventilated space or open a window to circulate the air periodically.
Safety information
18
1. Introduction
7
Maintenance / Checking
Caution
Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine damage.
Use only No.26 AWG
a
or larger, telephone line cord, if necessary.
Otherwise, it can cause damage to the machine.
Make sure you plug the power cord into a grounded electrical
outlet.
Otherwise, this could result in electric shock or fire.
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
feet) with a 110V machine, then the gauge should be 16 AWG or
larger.
Otherwise, it can cause damage to the machine, and could result
in electric shock or fire.
Do not put a cover over the machine or place it in an airtight
location, such as a closet.
If the machine is not well-ventilated, this could result in fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock
or fire.
The machine should be connected to
the power level which is specified on the label.
If you are unsure and want to check the power level you are using,
contact the electrical utility company.
a.AWG: American Wire Gauge
Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.
This could result in electric shock or fire.
When you are working inside the machine replacing supplies or
cleaning the inside, do not operate the machine.
You could get injured.
Keep cleaning supplies away from children.
Children could get hurt.
Do not disassemble, repair or rebuild the machine by yourself.
It can damage the machine. Call a certified technician when the
machine needs repairing.
Safety information
19
1. Introduction
8
Supply usage
Caution
To clean and operate the machine, strictly follow the user's guide
provided with the machine.
Otherwise, you could damage the machine.
Keep the power cable and the contact surface of the plug clean
from dust or water.
Otherwise, this could result in electric shock or fire.
•Do not remove any covers or guards that are fastened with
screws.
•Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.
•The machine should only be repaired by a Samsung service
technician.
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
Do not burn any of the supplies such as toner cartridge or fuser
unit.
This could cause an explosion or uncontrollable fire.
When storing supplies such as toner cartridges, keep them away
from children.
Toner dust can be dangerous if inhaled or ingested.
Using recycled supplies, such as toner, can cause damage to the
machine.
In case of damage due to the use of recycled supplies, a service
fee will be charged.
For supplies that contain toner dust (toner cartridge, waste toner
bottle, imaging unit, etc.) follow the instructions below.
•When disposing of the supplies, follow the instructions for
disposal. Refer to the reseller for disposal instructions.
•Do not wash the supplies.
•For a waste toner bottle, do not reuse it after emptying the
bottle.
If you do not follow the instructions above, it may cause machine
malfunction and environmental pollution. The warranty does not
cover damages caused by a user's carelessness.
When toner gets on your clothing, do not use hot water to wash
it.
Hot water sets toner into fabric. Use cold water.
Safety information
20
1. Introduction
When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
21
1. Introduction
Machine overview
9
Components
Power cordQuick installation guide
Software CD
a
a.The software CD contains the print drivers and software applications.
Handset
b
b.Handset model only (see "Variety feature" on page 10)
Misc. accessories
c
c.Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
Machine
Machine overview
22
1. Introduction
10
Front view
•This illustration may differ from your machine depending on your model.
•Some features and optional goods may not be available depending on
model or country (see "Features by model" on page 7).
1Document feeder cover 9Output tray
2Document feeder input tray 10Output support
3Document feeder output
support
11Paper width guide on a manual
feeder
4Control Panel12Scanner lid
5Front cover13Scanner glass
12
3
4
5
7
8
9
11
1012
13
15
14
6
6
Paper level indicator
14
Handset
a
7
Tray
15Paper width guide on a document
feeder
8
Manual feeder tray
16
NFC tag
b
(Near Field
Communication)
a.Handset model only (see "Variety feature" on page 10).
b.M288x series only.
16
Machine overview
23
1. Introduction
11
Rear view
•This illustration may differ from your machine depending on your model.
•Some features and optional goods may not be available depending on
model or country (see "Features by model" on page 7).
This control panel may differ from your machine depending on its model.
There are various types of control panels.
12
M267xN/M287xND/M287xDW
1ID CopyAllows you to copy both sides of an ID card like a
driver’s license on a single side of paper (see "ID card
copying" on page 64).
2Scan toSwitches between scan and copy mode. The Scan to
LED turns on scan mode and turns off on copy mode.
3Display screenShows the current status and displays prompts during
an operation.
2
1
35
6
7
8
911
12
14
13
4
4
10
4Left/Right ArrowsScrolls through the options available in the selected
menu and increases or decreases values.
5MenuOpens Menu mode and scrolls through the available
menus (see "Accessing the menu" on page 33).
6OKConfirms the selection on the screen.
7Stop/
Clear
Stops an operations at any time.
8Power/
Wake Up
Turns the power on or off, or wakes up the machine
from the power save mode. If you need to turn the
machine off, press this button for more than three
seconds.
9StartStarts a job.
10Power
Saver
Goes into power save mode.
11BackSends you back to the upper menu level.
12Status LEDIndicates the status of your machine (see
"Understanding the status LED" on page 107).
13EcoTurn on Eco mode to reduce toner consumption and
paper usage (see"Eco printing" on page 58).
Control panel overview
25
1. Introduction
13
M267xF/M267xFN/M287xFD/M267xFH/M287xFW/
M267xHN/M287xHN/M288xFW/M288xHW
14DarknessAdjust the brightness level to make a copy for easier
reading, when the original contains faint markings and
dark images.
WPS
Configures the wireless network connection easily
without a computer (see "Wireless network setup" on
page 165).
1DarknessAdjust the brightness level to make a copy for easier
reading, when the original contains faint markings and
dark images.
2ID CopyAllows you to copy both sides of an ID card like a
driver’s license on a single side of paper (see "ID card
copying" on page 64).
3Display screenShows the current status and displays prompts during
an operation.
4CopySwitches to Copy mode.
5FaxSwitches to Fax mode.
6
12
2
1
3
4
5
7
891011
21
20
19
18
1614
13
17
6
15
Control panel overview
26
1. Introduction
6Left/Right ArrowsScrolls through the options available in the selected
menu and increases or decreases values.
7MenuOpens Menu mode and scrolls through the available
menus.
8OKConfirms the selection on the screen.
9
Numeric keypad
Dials a number or enters alphanumeric characters.
10Address
Book
Allows you to store frequently used fax numbers or
search for stored fax numbers.
11Redial/
Pause(-)
Redials the last number in ready mode, or inserts a
pause(-) into a fax number in edit mode.
12Stop/
Clear
Stops an operations at any time.
13Power/
Wake Up
Turns the power on or off, or wakes up the machine
from the power save mode. If you need to turn the
machine off, press this button for more than three
seconds.
14StartStarts a job.
15Power
Saver
Goes into power save mode.
16On Hook
Dial
When you press this button, you can hear a dial tone.
Then enter a fax number. It is similar to making a call
using speaker phone.
17BackSends you back to the upper menu level.
18ScanSwitches to Scan mode.
19
StatusLED
Indicates the status of your machine (see
"Understanding the status LED" on page 107).
20EcoTurn on Eco mode to reduce toner consumption and
paper usage (see"Eco printing" on page 58).
Control panel overview
27
1. Introduction
21
Print Screen
Press this button and the display will Print Screen? on
the display screen. If you want to print only the active
screen, select the Active. If you want to print the whole
screen, select Full.
•Print Screen can only be used in the
Windows and Mac operating systems.
•You can only use this function with USB-
connected machine.
•When printing the active window/whole
monitor screen using the print screen
button, the machine may use more toner
depending on what is being printed.
•You can only use this function if the
machine’s Samsung Easy Printer Manager
program is installed. If you are a Mac OS
user, you need to enable Screen Print
Settings from the Samsung Easy Printer
Manager to use the Print Screen feature.
Reduce/EnlargeYou can reduce or enlarge the size of a copied image
from 25% to 400% when you copy original documents
from the scanner glass. (see "Reduced or enlarged
copy" on page 63).
WPS
Configures the wireless network connection easily
without a computer (see "Wireless network setup" on
page 165).
28
1. Introduction
Turning on the machine
Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Machine overview" on page 21).
1
Connect the machine to the electricity supply first.
Turn the switch on if the machine has a power switch.
For M267xN and M287xND/M287xDW, also press the (Power/Wake Up) button to turn the machine on.
1
2
29
1. Introduction
Installing the driver locally
A locally connected machine is a machine directly attached to your computer
using the cable. If your machine is attached to a network, skip the following
steps below and go on to installing a network connected machine’s driver (see
"Installing driver over the network" on page 153).
•If you are a Mac, Linux, or Unix OS user, refer to the "Software Installation"
on page 143.
•The installation window in this User’s Guide may differ depending on the
machine and interface in use.
•Only use a USB cable no longer than 3 meters (118 inches).
14
Windows
1
Make sure that the machine is connected to your computer and
powered on.
2
Insert the supplied software CD into your CD-ROM drive.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.
•For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
3
Review and accept the installation agreements in the installation
window. Then, click Next.
4
Select USB connection on the Printer Connection Type screen. Then,
click Next.
5
Follow the instructions in the installation window.
You can select the software applications in the Select Software to Install
window.
Installing the driver locally
30
1. Introduction
From the Windows 8 Start Screen
•The V4 driver is automatically downloaded from the Windows Update if
your computer is connected to the Internet. If not, you can manually
download the V4 driver from Samsung website, www.samsung.com >
find your product > Support or downloads.
•You can download Samsung Printer Experience app from the Windows
Store. You need have a Microsoft account to use the Windows Store.
1 From Charms, select Search.
2 Click Store.
3 Search and click Samsung Printer Experience.
4 Click Install.
•If you install the driver using the supplied software CD, V4 driver is not
installed. If you want to use the V4 driver in the Desktop screen, you can
download from the Samsung website, www.samsung.com >find your
product > Support or downloads.
•If you want to install Samsung’s printer management tools, you need to
install them using the supplied software CD.
1
Make sure that your computer is connected to the Internet and powered
on.
2
Make sure that the machine is powered on.
3
Connect the computer and the machine with a USB cable.
The driver is automatically installed from the Windows Update.
31
1. Introduction
Reinstalling the driver
If the printer driver does not work properly, follow the steps below to reinstall
the driver.
15
Windows
1
Make sure that the machine is connected to your computer and
powered on.
2
From the Start menu, select Programs or All Programs > Samsung
Printers > Uninstall Samsung Printer Software.
•For Windows 8,
1 From Charms, select Search > Apps.
2 Search and click Control Panel.
3 Click Programs and Features.
4 Right-click the driver you want to uninstall and select Uninstall.
3
Follow the instructions in the installation window.
4
Insert the software CD into your CD-ROM drive and install the driver
again (see "Installing the driver locally" on page 29).
From the Windows 8 Start Screen
1
Make sure that the machine is connected to your computer and
powered on.
2
Click on the Uninstall Samsung Printer Software tile in the Start
screen.
3
Follow the instructions in the window.
•If you cannot find a Samsung Printer Software tile, unintstall from the
desktop screen mode.
•If you want to uninstall Samsung’s printer management tools, from the
Start screen, right-click the app > Uninstall > right-click the program
you want to delete >Uninstall and follow the instruction in the window.
2.Menu Overview and
Basic Setup
This chapter provides information about the overall menu structure and the basic setup options.
•Menu overview33
•Machine’s basic settings37
•Media and tray39
•Basic printing55
•Basic copying61
•Basic scanning66
•Basic faxing67
33
2. Menu Overview and Basic Setup
Menu overview
The control panel provides access to various menus to set up the machine or use
the machine’s functions.
•An asterisk (*) appears next to the currently selected menu.
•Some menus may not appear on the display depending on options or
models. If so, it is not applicable to your machine.
•Some menu names may differ from your machine depending on its
options or the models.
•The menus are described in the Advanced Guide (see "Useful Setting
Menus" on page 208).
1
Accessing the menu
1
Select the Fax, Copy, or Scan button on the control panel depending on
the feature to be used.
2
Select (Menu) until the menu you want appears on the bottom line
of the display and press OK.
3
Press the left/right arrows until the needed menu item appears and press
You can set the machine’s settings by using the Device Settings in
Samsung Easy Printer Manager program.
•For Windows and Mac users, you set from Samsung Easy Printer
Manager > (Switch to advanced mode) > Device Settings, see
"Device Settings" on page 272.
After installation is complete, you may want to set the machine's default
settings.
To change the machine’s default settings, follow these steps:
It may be necessary to press OK to navigate to lower-level menus for some
models.
1
Select (Menu) > System Setup > Machine Setup on the control
panel.
2
Select the option you want, then press OK.
•Language: change the language that is displayed on the control
panel.
•Date & Time: When you set the time and date, they are used in delay
fax. They are printed on reports. If, however, they are not correct, you
need to change it for the correct time being.
Enter the correct time and date using arrows or numeric keypad (see
"Keypad letters and numbers" on page 226).
•Month = 01 to 12
•Day = 01 to 31
•Year = requires four digits
•Hour = 01 to 12
•Minute = 00 to 59
•Clock Mode: You can set your machine to display the current time
using either a 12-hour or 24-hour format.
•Power Save: When you are not using the machine for a while, use
this feature to save power.
When you press the (Power/Wake Up) button, start printing, or a fax is
received, the product will wake up from the power saving mode.
•Altitude Adj.: Print quality is affected by atmospheric pressure,
which atmospheric pressure is determined by the height of the
machine above sea level. Before you set the altitude value,
determine the altitude where you are(see "Altitude adjustment" on
page 225).
3
Select the option you want, then press OK.
4
Press OK to save the selection.
Machine’s basic settings
38
2. Menu Overview and Basic Setup
5
Press (Stop/Clear) button to return to ready mode.
Refer to below links to set other settings useful for using the machine.
•See "Entering various characters" on page 226.
•See "Keypad letters and numbers" on page 226.
•See "Setting the paper size and type" on page 50.
•See "Setting up the fax address book" on page 228.
39
2. Menu Overview and Basic Setup
Media and tray
This chapter provides information on how to load print media into your
machine.
2
Selecting print media
You can print on a variety of print media, such as plain paper, envelopes, labels,
and transparencies. Always use print media that meet the guidelines for use
with your machine.
Guidelines for select the print media
Print media that does not meet the guidelines outlined in this user’s guide may
cause the following problems:
•Poor print quality
•Increased paper jams
•Premature wear on the machine.
Properties, such as weight, composition, grain, and moisture content, are
important factors that affect the machine’s performance and the output quality.
When you choose print materials, consider the following:
•The type, size, and weight of the print media for your machine are described
in print media specifications (see "Print media specifications" on page 118).
•Desired outcome: The print media you choose should be appropriate for
your project.
•Brightness: Some print media are whiter than others and produce sharper,
more vibrant images.
•Surface smoothness: The smoothness of the print media affects how crisp
the printing looks on the paper.
•Some print media may meet all of the guidelines in this user’s guide and
still not produce satisfactory results. This may be the result of the sheets
characteristics, improper handling, unacceptable temperature and
humidity levels, or other variables over which cannot be controlled.
•Before purchasing large quantities of print media, ensure that it meets
the requirements specified in this user’s guide.
•Using print media that does not meet these specifications may cause
problems or require repairs. Such repairs are not covered by Samsung’s
warranty or service agreements.
•The amount of paper put into the tray may differ according to media
type used (see "Print media specifications" on page 118).
•Make sure not to use the inkjet photo paper with this machine. It could
cause damage to the machine.
•Using flammable print media can cause a fire.
•Use designated print media (see "Print media specifications" on page
118).
Media and tray
40
2. Menu Overview and Basic Setup
The use of flammable media or foreign materials left in the printer may lead
to overheating of the unit and, in rare cases may cause a fire.
The amount of paper put into the tray may differ according to media type used
(see "Print media specifications" on page 118).
3
Tray overview
To change the size, you need to adjust the paper guides.
If you do not adjust the guide, it may cause paper registration, image skew,
or jamming of the paper.
The paper quantity indicator shows the amount of paper in the tray.
1 Full
2 Empty
Paper type available for duplex printing
Duplex printing might not be available for some models (see "Features by
model" on page 7).
Depending on the power voltage your machine uses, available paper types for
duplex printing differs. Refer to the below table.
1Tray extension guide
2Paper length guide
3Paper width guide
3
1
2
1
2
Media and tray
41
2. Menu Overview and Basic Setup
Power voltageAvailable paper
110VLetter, Legal, US Folio, Oficio
220VA4
Media and tray
42
2. Menu Overview and Basic Setup
4
Loading paper in the tray
When printing using the tray, do not load paper on the manual feeder, it may cause a paper jam.
1
2
2
1
3
Media and tray
43
2. Menu Overview and Basic Setup
5
Loading in manual feeder
The manual feeder can hold special sizes and types of print material, such as postcards, note cards, and envelopes (see "Print media specifications" on page 118).
Tips on using the manual feeder
•Load only one type, size and weight of print media at time in the manual feeder.
•To prevent paper jams, do not add paper while printing when there is still paper in the manual feeder.
•Print media should be loaded face up with the top edge going into the manual feeder first and be placed in the center of the tray.
•To ensure printing quality and to prevent paper jams, only load the available paper (see "Print media specifications" on page 118).
•Flatten any curl on postcards, envelopes, and labels before loading them into the manual feeder.
•When printing on special media, you must follow the loading guidelines (see "Printing on special media" on page 45).
•When papers overlap when printing using the manual feeder, open tray and remove the papers then try printing again.
•When paper does not feed well while printing, push the paper in manually until it starts feeding automatically.
•When the machine is in a power save mode, the machine does not feed paper from the manual feeder. Wake up the machine by pressing the power button before
using the manual feeder.
Media and tray
44
2. Menu Overview and Basic Setup
Media and tray
45
2. Menu Overview and Basic Setup
6
Printing on special media
The table below shows the special media usable in each tray.
The paper setting in the machine and driver should match to print without a
paper mismatch error.
To change the paper setting set in the machine, from the Samsung Easy Printer
Managerselect (Switch to advanced mode) > Device Settings.
Or if your machine supports a display screen, you can set it using the (Menu)
button on the control panel.
Then, set the paper type from the Printing preferences window > Paper tab >
Paper Type (see "Opening printing preferences" on page 57).
•When using special media, we recommend you feed one sheet at a time
(see "Print media specifications" on page 118).
•Printing the special media (Face up)
If special media are printed out with curl, wrinkles, crease, or black bold
lines, open the rear cover and try printing again. Keep the rear cover
opened during printing.
Media and tray
46
2. Menu Overview and Basic Setup
To see paper weights for each sheet, refer to "Print media specifications" on
page 118.
(●: Included, Blank: Not available)
Envelope
Printing successfully on envelopes depends upon the quality of the envelopes.
To print an envelope, place it as shown in the following figure.
If envelopes are printed out with wrinkles, creases, or black bold lines, open the
rear cover and try printing again. Keep the rear cover opened during printing.
•When selecting envelopes, consider the following factors:
-Weight: should not exceed 90 g/m
2
otherwise; jams may occur.
-Construction: should lie flat with less than 6 mm curl and should not
contain air.
-Condition: should not be wrinkled, nicked, nor damaged.
TypesTrayManual feeder
Plain●●
Thick●●
Thicker ●
Thin ●●
Bond●●
Color ●
CardStock●●
Labels●
Transparency●
Envelope●
Thick
Envelope
●
Preprinted ●
Cotton●
Recycled●●
Archive●●
Media and tray
47
2. Menu Overview and Basic Setup
-Temperature: should resist the heat and pressure of the machine
during operation.
•Use only well-constructed envelopes with sharp and well-creased folds.
•Do not use stamped envelopes.
•Do not use envelopes with clasps, snaps, windows, coated lining, self-
adhesive seals, or other synthetic materials.
•Do not use damaged or poorly made envelopes.
•Be sure the seam at both ends of the envelope extends all the way to the
corner of the envelope.
1 Acceptable
2 Unacceptable
•Envelopes with a peel-off adhesive strip or with more than one flap that
folds over to seal must use adhesives compatible with the machine’s fusing
temperature for 0.1 second about 170°C (338 °F). The extra flaps and strips
might cause wrinkling, creasing, or jams, and may even damage the fuser
unit.
•For the best print quality, position margins no closer than 15 mm from the
edges of the envelope.
•Avoid printing over the area where the envelope’s seams meet.
Transparency
To avoid damaging the machine, use only transparencies designed for use in
laser printers.
•Must withstand the machine’s fusing temperature.
•Place them on a flat surface after removing them from the machine.
•Do not leave unused transparencies in the paper tray for long. Dust and dirt
may accumulate on them, resulting in spotty printing.
•To avoid smudging caused by fingerprints, handle them carefully.
•To avoid fading, do not expose printed transparencies to prolonged
sunlight.
•Ensure that transparencies are not wrinkled, curled, or have any torn edges.
Media and tray
48
2. Menu Overview and Basic Setup
•Do not use transparencies that separate from the backing sheet.
•To prevent transparencies from sticking to each other, do not let the printed
sheets stack up as they are being printed out.
•Recommended media: Transparency for a color laser printer by Xerox, such
as 3R 91331(A4), 3R 2780 (Letter).
Labels
To avoid damaging the machine, use only labels designed for use in laser
printers.
•When selecting labels, consider the following factors:
-Adhesives: Should be stable at your machine’s fusing temperature.
Check your machine’s specifications to view the fusing temperature
(about 170°C (338°F)).
-Arrangement: Only use labels with no exposed backing between them.
Labels can peel off sheets that have spaces between the labels, causing
serious jams.
-Curl: Must lie flat with no more than 13 mm of curl in any direction.
Media and tray
49
2. Menu Overview and Basic Setup
-Condition: Do not use labels with wrinkles, bubbles, or other
indications of separation.
•Make sure that there is no exposed adhesive material between labels.
Exposed areas can cause labels to peel off during printing, which can cause
paper jams. Exposed adhesive can also cause damage to machine
components.
•Do not run a sheet of labels through the machine more than once. The
adhesive backing is designed for only a single pass through the machine.
•Do not use labels that are separating from the backing sheet or are wrinkled,
bubbled, or otherwise damaged.
Card stock/ Custom-sized paper
•In the software application, set the margins to at least 6.4 mm (0.25 inches)
away from the edges of the material.
Media and tray
50
2. Menu Overview and Basic Setup
Preprinted paper
When loading preprinted paper, the printed side should be facing up with an
uncurled edge at the front. If you experience problems with paper feeding, turn
the paper around. Note that print quality is not guaranteed.
•Must be printed with heat-resistant ink that will not melt, vaporize, or
release hazardous emissions when subjected to the machine’s fusing
temperature for 0.1 second (about 170°C (338°F)).
•Preprinted paper ink must be non-flammable and should not adversely
affect machine rollers.
•Before you load preprinted paper, verify that the ink on the paper is dry.
During the fusing process, wet ink can come off preprinted paper, reducing
print quality.
7
Setting the paper size and type
After loading paper in the paper tray, set the paper size and type using the
control panel buttons.
The paper setting in the machine and driver should match to print without a
paper mismatch error.
To change the paper setting set in the machine, from the Samsung Easy Printer
Managerselect (Switch to advanced mode) > Device Settings.
Or if your machine supports a display screen, you can set it using the (Menu)
button on the control panel.
Then, set the paper type from the Printing preferences window > Paper tab >
Paper Type (see "Opening printing preferences" on page 57).
It may be necessary to press OK to navigate to lower-level menus for some
models.
1
Select (Menu) > System Setup > Paper Setup > Paper Size or
Paper Type on the control panel.
2
Select the tray and the option you want.
3
Press OK to save the selection.
Media and tray
51
2. Menu Overview and Basic Setup
•If you want to use special-sized paper such as billing paper, select the
Paper tab > Size > Edit... and set CustomPaper Size Settings in the
Printing Preferences (see "Opening printing preferences" on page 57).
8
Using the output support
The surface of the output tray may become hot if you print a large number
of pages at one. Make sure that you do not touch the surface, and do not
allow children near it.
The printed pages stack on the output support, and the output support will help
the printed pages to align. Unfold the output support.
9
Preparing originals
•Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than
216 x 356 mm (8.5 x 14 inches).
•Do not attempt to load the following s of paper, in order to prevent paper
jam, low print quality and machine damage.
-Carbon-paper or carbon-backed paper
-Coated paper
-Onion skin or thin paper
-Wrinkled or creased paper
-Curled or rolled paper
-Torn paper
•Remove all staples and paper clips before loading.
•Make sure any glue, ink, or correction fluid on the paper is completely dry
before loading.
•Do not load originals that include different sizes or weights of paper.
•Do not load booklets, pamphlets, transparencies, or documents with other
unusual characteristics.
2
1
Media and tray
52
2. Menu Overview and Basic Setup
10
Loading originals
You can use the scanner glass or the document feeder to load an original for
copying, scanning, and sending a fax.
On the scanner glass
Using the scanner glass, you can copy or scan originals. You can get the best
scan quality, especially for colored or gray-scaled images.Make sure that no
originals are in the document feeder. If an original is detected in the document
feeder, the machine gives it priority over the original on the scanner glass.
1
Lift and open the scanner lid.
2
Place the original face down on the scanner glass. Align it with the
registration guide at the top left corner of the glass.
3
Close the scanner lid.
•Leaving the scanner lid open while copying may affect copy quality and
toner consumption.
•Dust on the scanner glass may cause black spots on the printout. Always
keep it clean (see "Cleaning the machine" on page 86).
•If you are copying a page from a book or magazine, lift the scanner lid
until its hinges are caught by the stopper and then close the lid. If the
book or magazine is thicker than 30 mm, start copying with the scanner
lid open.
Media and tray
53
2. Menu Overview and Basic Setup
•Be careful not to break the scanner glass. You may get hurt.
•Do not put hands while closing the scanner lid. The scanner lid may fall
on your hands and get hurt.
•Do not look into the light from inside of the scanner while copying or
scanning. It is harmful to eyes.
In the document feeder
Using the document feeder, you can load up to 40 sheets of paper (80 g/m
2
, 21
lbs bond) for one job.
1
Flex or fan the edge of the paper stack to separate the pages before
loading originals.
2
Load the original face up into the document feeder input tray. Make sure
that the bottom of the original stack matches the paper size marked on
the document input tray.
54
2. Menu Overview and Basic Setup
3
Adjust the document feeder width guides to the paper size.
•Dust on the document feeder glass may cause black lines on the
printout. Always keep the glass clean (see "Cleaning the machine" on
page 86).
•To print on both sides of the paper using the ADF, from the control panel
Feature > Original Type > Photo on the control panel or (Menu) >
Copy Feature > Original Type > Photo.
1
Press ID Copy on the control panel.
2
Place the front side of an original facing down on the scanner glass
where arrows indicate as shown. Then, close the scanner lid.
3
Place Front Side and Press [Start] appears on the display.
4
Press Start.
Your machine begins scanning the front side and shows Place Back Side
and Press [Start].
65
2. Menu Overview and Basic Setup
5
Turn the original over and place it on the scanner glass where arrows indicate as shown. Then, close the scanner lid.
6
Press Start.
•If you do not press the (Start) button, only the front side will be
copied.
•If the original is larger than the printable area, some portions may not be
printed.
66
2. Menu Overview and Basic Setup
Basic scanning
•For special scanning features, refer to the Advanced Guide (see "Scan
features" on page 245).
•Depending on models or options, some menus may not be supported
(see "Features by model" on page 7).
19
Basic Scanning
This is the normal and usual procedure for scanning originals.
This is a basic scanning method for USB-connected machine.
•It may be necessary to press OK to navigate to lower-level menus for
some models.
•if you want to scan using the network, refer to the Advanced Guide (see
"Scanning from network connected machine" on page 250).
1
Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 52).
2
Select (scan) > Scan to PC > Local PC on the control panel.
Or select Scan to > Local PC on the control panel.
If you see Not Available message, check the port connection, or select
Enable Scan from Device Panel in Samsung Easy Printer Manager >
Switch to advanced mode > Scan to PC Settings.
3
Select the application program you want and press OK.
Default setting is My Documents.
You can add or delete the folder where the scanned file is saved in
Samsung Easy Printer Manager > Switch to advanced mode. >
Scan to PC Settings.
4
Select the option you want and press OK.
5
Scanning begins.
Scanned image is saved in computer’s C:\Users\users name\My
•Documents. The saved folder may differ, depending on your operating
system or the application you are using.
Basic faxing
67
2. Menu Overview and Basic Setup
Basic faxing
•For special faxing features, refer to the Advanced Guide (See "Fax
features" on page 252).
•Accessing menus may differ from model to model (see "Accessing the
menu" on page 33 or "Control panel overview" on page 24).
• M267xN/M287xND/M287xDW does not support fax features.
•You cannot use this machine as a fax via the internet phone. For more
information ask your internet service provider.
•We recommend using traditional analog phone services (PSTN: Public
Switched Telephone Network) when connecting telephone lines to use
a fax machine. If you use other Internet services (DSL, ISDN, VolP), you can
improve the connection quality by using the Micro-filter. The Micro-filter
eliminates unnecessary noise signals and improves connection quality or
Internet quality. Since the DSL Micro-filter is not provided with the
machine, contact your Internet service provider for use on DSL Micro-
filter.
1Line port
2Micro filter
3DSL modem / Telephone line
(see "Rear view" on page 23).
20
Preparing to fax
Before you send or receive a fax, you need to connect the supplied line cord to
your telephone wall jack (see "Rear view" on page 23). Refer to the Quick
Installation Guide how to make a connection. The method of making a
telephone connection is different from one country to another.
21
Sending a fax
When you place the originals, you can use either the document feeder or
the scanner glass. If the originals are placed on both the document feeder
and the scanner glass, the machine will read the originals on the document
feeder first, which has higher priority in scanning.
1
Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 52).
2
Select (fax) on the control panel.
3
Adjust the resolution and the darkness to suit your fax needs (see
"Adjusting the document settings" on page 69).
4
Enter the destination fax number.
Basic faxing
68
2. Menu Overview and Basic Setup
5
Press (Start) on the control panel. The machine starts to scan and
send the fax to the destinations.
•If you want to send a fax directly from your computer, use Samsung
Network PC Fax (see "Sending a fax in the computer" on page 253).
•When you want to cancel a fax job, press (Stop/Clear) before the
machine starts transmission.
•If you used the scanner glass, the machine shows the message asking to
place another page.
Sending a fax manually
Perform the following to send a fax using (On Hook Dial) on the control
panel. If your machine is a handset model, you can send a fax using the handset
(see "Features by model" on page 7).
1
Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 52).
2
Select (fax) on the control panel.
3
Adjust the resolution and the darkness to suit your fax needs (see
"Adjusting the document settings" on page 69).
4
Press (On Hook Dial) on the control panel or lift the handset.
5
Enter a fax number using the number keypad on the control panel.
6
Press (Start) on the control panel when you hear a high-pitched fax
signal from the remote fax machine.
Sending a fax to multiple destinations
You can use the multiple send feature, which allows you to send a fax to multiple
locations. Originals are automatically stored in memory and sent to a remote
station. After transmission, the originals are automatically erased from memory
(see "Features by model" on page 7).
You cannot send faxes with this feature if you have chosen super fine as an
option or if the fax is in color.
1
Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 52).
2
Select (fax) on the control panel.
3
Adjust the resolution and the darkness to suit your fax needs (see
"Adjusting the document settings" on page 69).
4
Select (Menu) > Fax Feature > Multi Send on the control panel.
Basic faxing
69
2. Menu Overview and Basic Setup
5
Enter the number of the first receiving fax machine and press OK.
You can press speed dial numbers or select a group dial number using
the (Address book) button.
6
Enter the second fax number and press OK.
The display asks you to enter another fax number to send the document.
7
To enter more fax numbers, press OK when Yes appears and repeat
steps 5 and 6. You can add up to 10 destinations.
Once you have entered a group dial number, you cannot enter another
group dial number.
8
When you have finished entering fax numbers, select No at the Another
No.? prompt and press OK.
The machine begins sending the fax to the numbers you entered in the
order in which you entered them.
22
Receiving a fax
Your machine is preset to Fax mode at the factory. When you receive a fax, the
machine answers the call on a specified number of rings and automatically
receives the fax.
23
Adjusting the document settings
Before starting a fax, change the following settings according to your original’s
status to get the best quality.
•Accessing menus may differ from model to model (see "Accessing the
menu" on page 33 or "Control panel overview" on page 24).
•It may be necessary to press OK to navigate to lower-level menus for
some models.
Resolution
The default document settings produce good results when using typical text-
based originals. However, if you send originals that are of poor quality, or
contain photographs, you can adjust the resolution to produce a higher quality
fax.
1
Select (fax) > (Menu) > Fax Feature > Resolution on the control
panel.
2
Select the option you want and press OK.
•Standard: Originals with normal sized characters.
•Fine: Originals containing small characters or thin lines or originals
printed using a dot-matrix printer.
Basic faxing
70
2. Menu Overview and Basic Setup
•Super Fine: Originals containing extremely fine detail. Super Fine
mode is enabled only if the machine with which you are
communicating also supports the Super Fine resolution.
•For memory transmission, Super Fine mode is not available. The
resolution setting is automatically changed to Fine.
•When your machine is set to Super Fine resolution and the fax machine
with which you are communicating does not support Super Fine
resolution, the machine transmits using the highest resolution mode
supported by the other fax machine.
•Photo Fax: Originals containing shades of gray or photographs.
•Color Fax: Original with colors.
•Memory transmission is not available in this mode.
•You can only send a color fax if the machine you are communicating with
supports color fax reception and you send the fax manually.
3
Press (Stop/Clear) to return to ready mode.
Darkness
You can select the degree of darkness of the original document.
The darkness setting is applied to the current fax job. To change the default
setting (see "Fax menu" on page 214).
1
Select (fax) > (Menu) > Fax Feature > Darkness on the control
panel.
2
Select a darkness level you want.
3
Press (Stop/Clear) to return to ready mode.
3.Maintenance
This chapter provides information about purchasing supplies, accessories and maintenance parts available for your
machine.
•Ordering supplies and accessories71
•Available supplies72
•Available maintenance parts73
•Storing the toner cartridge74
•Redistributing toner76
•Replacing the toner cartridge79
•Replacing the imaging unit82
•Monitoring the supplies life84
•Setting the toner low alert85
•Cleaning the machine86
•Tips for moving & storing your machine93
71
3. Maintenance
Ordering supplies and accessories
Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts.
To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.
You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service.
72
3. Maintenance
Available supplies
When supplies reach the end of their life spans, you can order the following s of supplies for your machine:
TypeModel
Average yield
a
a.Declared yield value in accordance with ISO/IEC 19752.
You need to replace the maintenance parts at specific intervals to keep the machine in the best condition and avoid print quality and paper feeding problems
resulting from the worn-out parts. Maintenance parts are mostly rollers, belts and pads. However, the replacement period and parts may differ depending on the
model. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. To purchase
maintenance parts, contact the retailer where you bought the machine. The replacement period for the maintenance parts is informed by the Samsung Printer Status
program. Or if your machine supports display screen, a message is displayed in the display screen. The replacement period varies based on the operating system
used, computing performance, application software, connecting method, paper type, paper size, and job complexity.
74
3. Maintenance
Storing the toner cartridge
Toner cartridges contain components that are sensitive to light, temperature
and humidity. Samsung suggests users follow these recommendations to
ensure optimal performance, highest quality, and longest life from your new
Samsung toner cartridge.
Store the cartridge in the same environment in which the printer will be used.
This should be in controlled temperature and humidity conditions. The toner
cartridge should remain in their original and unopened package until
installation – if original packaging is not available, cover the top opening of the
cartridge with paper and store in a dark cabinet.
Opening the cartridge package prior to use dramatically shortens its useful shelf
and operating life. Do not store on the floor. If the toner cartridge is removed
from the printer, follow the instructions below to store the toner cartridge
properly.
•Store the cartridge inside the protective bag from the original package.
•Store lying flat (not standing on end) with the same side facing up as if it
were installed in the machine.
•Do not store consumables in any of the following conditions:
-Temperature greater than 40°C (104°F).
-Humidity range less than 20% or greater than 80%.
-An environment with extreme changes in humidity or temperature.
-Direct sunlight or room light.
-Dusty places.
-A car for a long period of time.
-An environment where corrosive gases are present.
-An environment with salty air.
1
Handling instructions
•Do not touch the surface of the photoconductive drum in the cartridge.
•Do not expose the cartridge to unnecessary vibrations or shock.
•Never manually rotate the drum, especially in the reverse direction; this can
cause internal damage and toner spillage.
2
Toner cartridge usage
Samsung Electronics does not recommend or approve the use of non-Samsung
brand toner cartridges in your printer including generic, store brand, refilled, or
remanufactured toner cartridges.
Samsung’s printer warranty does not cover damage to the machine caused
by the use of refilled, remanufactured, or non-Samsung brand toner
cartridges.
Storing the toner cartridge
75
3. Maintenance
3
Estimated cartridge life
Estimated cartridge life (the life of the toner cartridge yield) depends on the
amount of toner that print jobs require. The actual print yield may vary
depending on the print density of the pages you print on, operating
environment, percentage of image area, printing interval, media type and/or
media size. For example, if you print a lot of graphics, the consumption of the
toner is higher and you may need to change the cartridge more often.
76
3. Maintenance
Redistributing toner
When the toner cartridge is near the end of its life:
•White streaks or light printing occurs and/or density varies from side to side.
•The Status LED blinks red.
If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still
occur even after you have redistributed the toner.
•Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Machine overview" on page
21).
•If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water: hot water sets toner into fabric.
•To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
•Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
•Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
•If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
Redistributing toner
77
3. Maintenance
4
M2670/M2671/M2870/M2880 series
1
2
Redistributing toner
78
3. Maintenance
5
M2675/M2676/M2875/M2876/M2885/M2886 series
1
2
79
3. Maintenance
Replacing the toner cartridge
•Shake the toner cartridge thoroughly, it will increase the initial print quality.
•Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22).
•To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
•Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
•Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
•If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
Replacing the toner cartridge
80
3. Maintenance
6
M2670/M2671/M2870/M2880 series
When a toner cartridge has reached the end of life, the machine will stop printing.
Replacing the toner cartridge
81
3. Maintenance
7
M2675/M2676/M2875/M2876/M2885/M2886 series
When a toner cartridge has reached the end of life, the machine will stop printing.
82
3. Maintenance
Replacing the imaging unit
When a imaging unit has reached the end of life, the machine will stop printing.
•To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
•Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
•Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
•If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
Replacing the imaging unit
83
3. Maintenance
8
M2675/M2676/M2875/M2876/M2885/M2886 series
1
2
1
2
84
3. Maintenance
Monitoring the supplies life
If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if
necessary.
It may be necessary to press OK to navigate to lower-level menus for some models.
1
Select (Menu) > System Setup > Maintenance > Supplies Life on the control panel.
2
Select the option you want and press OK.
3
Press (Stop/Clear) to return to ready mode.
85
3. Maintenance
Setting the toner low alert
If the amount of toner in the cartridge is low, a message or LED informing the
user to change the toner cartridge appears. You can set the option for whether
or not this message or LED appears.
•Accessing menus may differ from model to model (see "Accessing the
menu" on page 33).
•It may be necessary to press OK to navigate to lower-level menus for
some models.
•You can set the machine’s settings by using the Device Settings in
Samsung Easy Printer Managerprogram.
-For Windows and Mac users, you set from Samsung Easy Printer
Manager > (Switch to advanced mode) > Device Settings.
1
Select (Menu) > System Setup > Maintenance > TonerLowAlert on
the control panel.
2
Select the option you want.
3
Press OK to save the selection.
86
3. Maintenance
Cleaning the machine
If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing
condition and use your machine longer.
•Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the
cabinet.
•If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum
cleaner, toner blows in the air and might be harmful to you.
•During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner
specks or smearing. Cleaning the inside of the machine clears and reduces these problems.
9
Cleaning the outside or the display screen
Clean the machine cabinet or the display screen with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into
the machine.
Cleaning the machine
87
3. Maintenance
10
Cleaning the inside
During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks
or something. Cleaning the inside of the machine clears and reduces these problems.
•To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
•Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
•Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such
as benzene or thinner. Printing quality problems can occur and cause damage to the machine.
•Use a dry lint-free cloth to clean the machine.
•Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before
cleaning the machine.
•Before opening the front cover, close the output support first.
•Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Machine overview" on page
21).
Cleaning the machine
88
3. Maintenance
2
1
1
2
M2670 series
M2671 series
M2870 series
M2880 series
M2675 series
M2676 series
M2875 series
M2876 series
M2885 series
M2886 series
M2670 series
M2671 series
M2870 series
M2880 series
M2675 series
M2676 series
M2875 series
M2876 series
M2885 series
M2886 series
Cleaning the machine
89
3. Maintenance
11
Cleaning the pickup roller
•Before opening the front cover, close the output support first.
•Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch before cleaning
the machine.
•Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Machine overview" on page
21).
Cleaning the machine
90
3. Maintenance
Cleaning the machine
91
3. Maintenance
12
Cleaning the scan unit
Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed.
•Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before
cleaning the machine.
•Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Machine overview" on page
21).
1
Slightly dampen a soft, lint-free cloth or paper towel with water.
2
Lift and open the scanner lid.
3
Wipe the surface of the scanner glass until it is clean and dry.
Cleaning the machine
92
3. Maintenance
4
Wipe the underside of the scanner lid and white sheet until it is clean and dry.
5
Close the scanner lid.
1Scanner lid
2Scanner glass
3Document feeder glass
4White bar
93
3. Maintenance
Tips for moving & storing your machine
•When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to
the machine or reduce print quality.
•When moving the machine, make sure at least two people are holding the machine securely.
4.Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
•Tips for avoiding paper jams95
•Clearing original document jams96
•Clearing paper jams99
•Understanding the status LED107
•Understanding display messages110
This chapter gives helpful information for what to do if you encounter an error. If your machine
has a display screen, check the message on the display screen first to solve the error.
If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting
chapter in the Advanced User's Guide (see "Troubleshooting" on page 281).
If you cannot find a solution in the User's Guide or the problem persists, call for service.
95
4. Troubleshooting
Tips for avoiding paper jams
By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:
•Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 40).
•Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray.
•Do not remove paper from the tray while your machine is printing.
•Flex, fan, and straighten paper before loading.
•Do not use creased, damp, or highly curled paper.
•Do not mix paper type and size in a tray.
•Use only recommended print media (see "Print media specifications" on page 118).
96
4. Troubleshooting
Clearing original document jams
When an original document jams in the document feeder, a warning message appears on the display.
To avoid tearing the document, remove the jammed document slowly and carefully.
To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals.
1
Original paper jam in front of scanner
Clearing original document jams
97
4. Troubleshooting
2
Original paper jam inside of scanner
Clearing original document jams
98
4. Troubleshooting
3
Original paper jam in exit area of scanner
1
Remove any remaining pages from the document feeder.
2
Gently remove the jammed paper from the document feeder.
99
4. Troubleshooting
Clearing paper jams
To avoid tearing the paper, pull the jammed paper out slowly and gently.
4
In tray
Clearing paper jams
100
4. Troubleshooting
5
In the manual tray
Clearing paper jams
101
4. Troubleshooting
6
Inside the machine
The fuser area is hot. Take care when removing paper from the machine.
Clearing paper jams
102
4. Troubleshooting
M2670/M2671/M2870/M2880 series
1
2
Clearing paper jams
103
4. Troubleshooting
M2675/M2676/M2875/M2876/M2885/M2886 series
1
2
Clearing paper jams
104
4. Troubleshooting
7
In the exit area
Clearing paper jams
105
4. Troubleshooting
8
In the duplex unit area
Clearing paper jams
106
4. Troubleshooting
If you do not see the paper in this area, stop and go to next step:
1
2
107
4. Troubleshooting
Understanding the status LED
The color of the LED indicates the machine's current status.
•Some LEDs may not be available depending on model or country.
•To resolve the error, look at the error message and its instructions from the troubleshooting part.
•You also can resolve the error with the guideline from the computer’s Printing Status or Smart Panel program window.
•If the problem persists, call a service representative.
Understanding the status LED
108
4. Troubleshooting
StatusDescription
StatusOff•The machine is off-line.
•The machine is in a power save mode.
GreenBlinkingWhen the backlight blinks, the machine is receiving or printing data.
OnThe machine is on-line and can be used.
OrangeOnA paper jam has occurred (see "Clearing original document jams" on page 96, "Clearing paper jams" on page 99).
RedBlinking•A minor error has occurred and the machine is waiting for the error to be cleared. Check the display message. When
the problem is cleared, the machine resumes. For some models that does not support the display screen on the
control panel, this feature is not applicable.
•Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for
replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner"
on page 76).
On
•A toner cartridge has almost reached its estimated cartridge life
a
. It is recommended to replace the toner cartridge
(see "Replacing the toner cartridge" on page 79).
•There is no paper in the tray. Load paper in the tray.
•The machine has stopped due to a major error. Check the display message (see "Understanding display messages" on
page 110).
•An imaging unit has almost reached its estimated cartridge life
b
. It is recommended to replace the toner cartridge (see
"Replacing the imaging unit" on page 82).
WirelessBlueBlinkingThe machine is connecting to a wireless network.
OnThe machine is connected to a wireless network (see "Wireless network setup" on page 165).
OffThe machine is disconnected from a wireless network.
Understanding the status LED
109
4. Troubleshooting
Power/
Wake Up
BlueOnThe machine is in power save mode.
OffThe machine is in ready mode or machine’s power is off.
EcoGreenOnEco mode is on (see"Eco printing" on page 58).
OffEco mode is off.
a.Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752. The number of pages
may be affected by operating environment, percentage of image area, printing interval, graphics, media and media size. Some amount of toner may remain in the cartridge even when red LED is
on and the printer stops printing.
b.When the imaging unit has reached its end of life, the machine will stop printing. In this case, you can choose to stop or continue printing from the SyncThru™Web Service (Settings > Machine
Settings > System > Setup > Supplies Management> Imaging Unit Stop) or Samsung Easy Printer Manager (Device Settings > System > Supplies Management > Imaging Unit Stop).
Turning off this option and continuing to print may damage the device’s system.
StatusDescription
110
4. Troubleshooting
Understanding display messages
Messages appear on the control panel display to indicate the machine’s status
or errors. Refer to the tables below to understand the messages’ and their
meaning, and correct the problem, if necessary.
•You can resolve the error with the guideline from the computer’s
Printing Status program window (see "Using Samsung Printer Status" on
page 273).
•If a message is not in the table, reboot the power and try the printing job
again. If the problem persists, call a service representative.
•When you call for service, provide the service representative with the
contents of display message.
•Some messages may not appear on the display depending on the
options or models.
•[error number] indicates the error number.
•[tray type] indicates the tray number.
9
Paper Jam-related messages
MessageMeaningSuggested solutions
•Document jam
Remove jam
The loaded original
document has
jammed in the
document feeder.
Clear the jam (see
"Clearing original
document jams" on
page 96).
•Paper Jam
in tray
Paper has jammed in
the paper feed area.
Clear the jam (see "In
tray" on page 99).
•Paper Jam
in Manual Feeder
Paper has jammed in
the manual feeder.
Clear the jam (see "In the
manual tray" on page
100).
•Paper Jam
inside machine
Paper has jammed
inside the machine.
Clear the jam (see "Inside
the machine" on page
101).
•Paper Jam
in exit area
Paper has jammed in
the paper exit area.
Clear the jam (see "In the
exit area" on page 104).
•Paper Jam
bottom of duplex
•Paper Jam top of duplex
Paper has jammed in
the duplex area.
Clear the jam (see "In the
duplex unit area" on
page 105).
MessageMeaningSuggested solutions
Understanding display messages
111
4. Troubleshooting
10
Toner-related messages
MessageMeaningSuggested solutions
•Install TonerA toner cartridge is not installed.Install a toner cartridge.
•Not Compatible
Toner cartridge
The toner cartridge you have installed is not for your machine.Install a Samsung-genuine toner cartridge, designed for your
machine.
•Prepare
new cartridge
Small amount of toner is left in the indicated cartridge. The
estimated cartridge life of toner is close.
Prepare a new cartridge for a replacement. You may temporarily
increase the printing quality by redistributing the toner (see
"Redistributing toner" on page 76).
Understanding display messages
112
4. Troubleshooting
•Replace new cartThe toner cartridge has almost reached its estimated cartridge
life
a
.
•You can choose Stop or Continue as shown on the control panel.
If you select Stop, the printer stops printing and you cannot print
any more without changing the cartridge. If you select Continue,
the printer keeps printing but the printing quality cannot be
guaranteed.
•Replace the toner cartridge for the best print quality when this
message appears. Using a cartridge beyond this stage can result in
printing quality issues (see "Replacing the toner cartridge" on
page 79).
Samsung does not recommend using a non-genuine
Samsung toner cartridge such as refilled or remanufactured.
Samsung cannot guarantee a non-genuine Samsung toner
cartridge's quality. Service or repair required as a result of
using non-genuine Samsung toner cartridges will not be
covered under the machine warranty.
The toner cartridge has reached its estimated cartridge life
a
.
If the machine stops printing, replace the toner cartridge (see
"Replacing the toner cartridge" on page 79).
a.Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752 (see "Available supplies"
on page 72). The number of pages may be affected by operating environment, percentage of image area, printing interval, media, percentage of image area, and media size. Some amount of toner
may remain in the cartridge even when replace new cartridge appears and the machine stops printing.
MessageMeaningSuggested solutions
Understanding display messages
113
4. Troubleshooting
11
Imaging unit-related messages
12
Tray-related messages
13
Network-related messages
MessageMeaningSuggested solutions
•Install
Imaging Unit
Imaging unit is not
installed.
Install an imaging unit.
•Invalid
Imaging Unit
The imaging unit you
have installed is not for
your machine.
Install a Samsung-
genuine imaging unit,
designed for your
machine.
•Prepare New
Imaging Unit
The imaging unit has
almost reached its
estimated cartridge life.
Replace the imaging unit
as soon as possible.
Prepare a new imaging
unit for a replacement.
(see "Replacing the
imaging unit" on page
82).
•Replace
Imaging Unit
The imaging unit has
reached its estimated
cartridge life.
Prepare a new imaging
unit for a replacement.
(see "Replacing the
imaging unit" on page
82).
MessageMeaningSuggested solutions
•Output bin full
Remove paper
The output tray is full. Remove papers from the
output tray, the printer
resumes printing.
•Paper Empty
in [tray type]
There is no paper in tray
or manual feeder.
Load paper in tray (see
"Loading paper in the tray"
on page 42, "Loading
paper in the tray" on page
42).
•Tray Paper
mismatch
•Manual Paper
mismatch
The paper sizespecified
in the printer properties
does not match the
paper you are loading.
Load the required size
paper.
MessageMeaningSuggested solutions
•Network Problem:
IP Conflict
The network IP address
you have set is being
used by someone else.
Check the IP address and
reset it if necessary (see
Advanced Guide).
Understanding display messages
114
4. Troubleshooting
14
Misc. messages
MessageMeaningSuggested solutions
•Door of scanner is
open
The document feeder
cover is not securely
latched.
Close the cover until it
locks into place.
•Error [error
number]
Turn off then on
The machine unit cannot
be controlled.
Reboot the power and try
the printing job again. If
the problem persists,
please call for service.
•Memory Full
Remove Job
The memory is full.Print or remove the
received fax job in Secure
Receive (see Advanced
Guide).
5.Appendix
This chapter provides product specifications and information concerning applicable regulations.
•Specifications116
•Regulatory information126
•Copyright139
116
5. Appendix
Specifications
1
General specifications
The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information.
ItemsDescription
Dimension
a
Width x Length x Height401 x 362 x 367 mm (15.8 x 14.2 x 14.4inches)
Weight
a
Machine with consumables•M2670 series: 10.8kg (23.8 lbs)
c.China only: If the equipment's noise is louder than 63 db (A) ,the equipment should be placed in region of relatively independent advice.
d.See the rating label on the machine for the correct voltage (V), frequency (hertz) and of current (A) for your machine.
e.The power consumption may be affected by the machine’s status, setting conditions, operating environment, and measuring equipment and method the country uses.
f.Power consumption can be completely avoided only when the power cable is not connected.
g.For the machine that has a power switch.
h.M287xDW/M287xFW/M288xFW/M288xHW only (see "Features by model" on page 7).
ItemsDescription
Specifications
118
5. Appendix
2
Print media specifications
TypeSizeDimensions
Print media weight/Capacity
a
Tray
Manual feeder
b
Plain paper
Letter216 x 279 mm (8.5 x 11 inches)
60 to 163 g/m
2
(16 to 43 lbs bond)
•250 sheets of 80 g/m
2
(21 lbs bond)
60 to 220 g/m
2
(16 to 59 lbs bond)
• 1 sheet of 80 g/m
2
(21 lbs
bond)
Legal216 x 356 mm (8.5 x 14 inches)
US Folio216 x 330 mm (8.5 x 13 inches)
A4210 x 297 mm (8.27 x 11.69 inches)
Oficio216 x 343 mm (8.5 x 13.5 inches)
JIS B5182 x 257 mm (7.17 x 10.12 inches)
ISO B5176 x 250 mm (6.93 x 9.84 inches)
Executive184 x 267 mm (7.25 x 10.5 inches)
A5148 x 210 mm (5.83 x 8.27 inches)
A6105 x 148 mm (4.13 x 5.83 inches)
Specifications
119
5. Appendix
Envelope
Envelope
Monarch
98 x 191 mm (3.87 x 7.5 inches)Not available in tray
60 to 220 g/m
2
(16 to 59 lbs bond)
Envelope No. 10105 x 241 mm (4.12 x 9.5 inches)
Envelope DL110 x 220 mm (4.33 x 8.66 inches)
Envelope C5162 x 229 mm (6.38 x 9.02 inches)
Envelope C6114 x 162 mm (4.49 x 6.38 inches)
Thick paper
Refer to the Plain
paper section
Refer to the Plain paper section
91 to 105 g/m
2
(24 to 28 lbs bond)91 to 105 g/m
2
(24 to 28 lbs bond)
Thicker paper
Refer to the Plain
paper section
Refer to the Plain paper section Not available in tray
164 to 220 g/m
2
(44 to 59 lbs
bond)
Thin paper
Refer to the Plain
paper section
Refer to the Plain paper section
60 to 70 g/m
2
(16 to 19 lbs bond)60 to 70 g/m
2
(16 to 19 lbs bond)
TransparencyLetter, A4
Refer to the Plain paper section Not available in tray
138 to 146 g/m
2
(37 to 39 lbs
bond)
Labels
c
Letter, Legal, US
Folio, A4, JIS B5,
ISO B5, Executive,
A5
Refer to the Plain paper sectionNot available in tray
120 to 150 g/m
2
(32 to 40 lbs
bond)
TypeSizeDimensions
Print media weight/Capacity
a
Tray
Manual feeder
b
Specifications
120
5. Appendix
Card stock
Letter, Legal, US
Folio, A4, JIS B5,
ISO B5, Executive,
A5,
Postcard 4x6
Refer to the Plain paper section
121 to 163 g/m
2
(32 to 43 lbs bond)121 to 163 g/m
2
(32 to 43 lbs
bond)
Bond paper
Refer to the Plain
paper section
Refer to the Plain paper section
106 to 120 g/m
2
(28 to 32 lbs bond)106 to 120 g/m
2
(28 to 32 lbs
bond)
Minimum size (custom)
•Manual feeder: 76 x 127 mm (3 x 5 inches)
•Tray: 105 x 148.5 mm (4.13 x 5.85 inches)
60 to 163 g/m
2
(16 to 43 lbs bond)
d
,
e
Maximum size (custom)216 x 356 mm (8.5 x 14 inches)
a.Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
b.1 sheet for manual feeder.
c.The smoothness of the labels used in this machine is 100 to 250 (sheffield). This means the numeric level of smoothness.
d.The paper types available in the manual feeder: Plan, Thick, Thicker, Thin, Cotton, Colored, Pre-printed, Recycled, Envelope, Transparency, Labels, Cardstock, Bond, Archive
e.The paper types available in tray: Plan, Thick, Thin, Recycled, Cardstock, Bond, Archive
TypeSizeDimensions
Print media weight/Capacity
a
Tray
Manual feeder
b
Specifications
121
5. Appendix
3
System requirements
Microsoft® Windows®
Operating system
Requirement (recommended)
CPURAMfree HDD space
Windows® XPIntel® Pentium® III 933 MHz (Pentium IV 1 GHz)128 MB (256 MB)1.5 GB
Windows Server® 2003Intel® Pentium® III 933 MHz (Pentium IV 1 GHz)128 MB (512 MB)1.25 GB to 2 GB
Windows Server® 2008Intel® Pentium® IV 1 GHz (Pentium IV 2 GHz)512 MB (2 GB)10 GB
Windows Vista®Intel® Pentium® IV 3 GHz512 MB (1 GB)15 GB
Windows® 7Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher1 GB (2 GB)16 GB
•Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme).
•DVD-R/W Drive
Windows Server® 2008 R2Intel® Pentium® IV 1.4 GHz (x64) processors (2 GHz or faster)512 MB (2 GB)10 GB
Windows® 8
Windows® 8.1
Windows® 10
Windows Server® 2016
Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher2 GB (2 GB)20 GB
•Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme).
•DVD-R/W Drive
Windows Server® 2012
Windows Server® 2012 R2
Intel® Pentium® IV 1.4 GHz (x64) processors (2 GHz or faster)512 MB (2 GB)32GB
Specifications
122
5. Appendix
•Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems.
•Users who have administrator rights can install the software.
•Windows Terminal Services is compatible with your machine.
Network and wireless models only (see "Features by model" on page 7).
You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the
machine.
ItemsSpecifications
Network interface•Ethernet 10/100 Base-TX Wired Lan
•802.11b/g/n Wireless LAN (M287xDW/M287xFW/M288xFW/M288xHW only)
Network operating system•Windows Server 2003 /Server 2008/XP/Vista/7/8/Server 2008 R2
This user’s guide is provided for information purposes only. All information included herein is subject to change without notice.
Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.
•Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd.
•Microsoft, Windows, Windows Vista, Windows 7, Windows 8, Windows Server 2008 R2, Windows 10 and Windows Server 2016 are either registered trademarks
or trademarks of Microsoft Corporation.
•iPad, iPhone, iPod touch, Mac and Mac OS are trademarks of Apple Inc., registered in the U.S and other countries. AirPrint and the AirPrint logo are trademarks
of Apple Inc.
•Google, Picasa, Google Cloud Print, Google Docs, Android and Gmail are either registered trademarks or trademarks of Google Inc.
•Google Cloud Print is a trademark of Google Inc.
•LaserWriter is a trademark of Apple Computer, Inc.
•All other brand or product names are trademarks of their respective companies or organizations.
REV. 9.09
QR code
The software included in this product contains open source software. You may obtain the complete
corresponding source code for a period of three years after the last shipment of this product by sending an email
to mailto:oss.request@samsung.com. It is also possible to obtain the complete corresponding source code in a
physical medium such as a CD-ROM; a minimal charge will be required.
The following URL http://opensource.samsung.com/opensource/
Samsung_M267x_M287x_M288x_Series/seq/34 leads to the download page of the source code made
available and open source license information as related to this product. This offer is valid to anyone in
receipt of this information.
Copyright
140
5. Appendix
M267x series
M287x series
M288x series
ADVANCED
User’s Guide
ADVANCED
User’s Guide
This guide provides information about installation, advanced configuration,
operation and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
BASIC
This guide provides information concerning installation, basic operation and troubleshooting
on Windows.
141
ADVANCED
1.Software Installation
Installation for Mac 144
Reinstallation for Mac 145
Installation for Linux 146
Reinstallation for Linux 147
2.Using a Network-Connected
Machine
Useful network programs 149
Wired network setup 150
Installing driver over the network 153
IPv6 configuration 162
Wireless network setup 165
Samsung Mobile Print 196
Using the NFC feature 197
AirPrint 203
Google Cloud Print™ 205
3.Useful Setting Menus
Before you begin reading a chapter 209
Print menu 210
Copy menu 211
Fax menu 214
System setup 217
4.Special Features
Altitude adjustment 225
Entering various characters 226
Setting up the fax address book 228
Printing features 231
Scan features 245
Fax features 252
142
ADVANCED
5.Useful Management Tools
Accessing management tools 262
Easy Capture Manager 263
Samsung AnyWeb Print 264
Easy Eco Driver 265
Using SyncThru™ Web Service 266
Using Samsung Easy Document Creator 269
Using Samsung Easy Printer Manager 270
Using Samsung Printer Status 273
Using Samsung Printer Experience 275
6.Troubleshooting
Paper feeding problems 282
Power and cable connecting problems 283
Printing problems 284
Printing quality problems 288
Copying problems 296
Scanning problems 297
Faxing problems 299
Operating system problems 301
1.Software Installation
This chapter provides instructions for installing essential and helpful software for use in an environment where the
machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using
the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network
connected machine’s driver (see "Installing driver over the network" on page 153).
•Installation for Mac144
•Reinstallation for Mac145
•Installation for Linux146
•Reinstallation for Linux147
•If you are a Windows OS user, refer to the Basic Guide for installing the machine’s driver (see
"Installing the driver locally" on page 29).
•Only use a USB cable no longer then 3 meter (118 inches).
144
1. Software Installation
Installation for Mac
1
Make sure that the machine is connected to your computer and
powered on.
2
Insert the supplied software CD into your CD-ROM drive.
3
Double-click the CD-ROM icon that appears on your Mac desktop.
•For Mac OS X 10.8, double-click the CD-ROM that appears on Finder.
4
Double-click the MAC_Installer folder > Installer OS X icon.
5
Click Continue.
6
Read the license agreement and click Continue.
7
Click Agree to agree to the license agreement.
8
Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
9
Enter the password and click OK.
10
Select USB Connected Printer on the Printer Connection Type and
click Continue.
11
Click Add Printer button to select your printer and add it to your printer
list.
If your machine supports fax, click Add Fax button to select your fax and
add it to your fax list
12
After the installation is finished, click Close.
145
1. Software Installation
Reinstallation for Mac
If the printer driver does not work properly, uninstall the driver and reinstall it.
1
Open the Applications folder > Samsung > Printer Software
Uninstaller.
2
To uninstall printer software, click Continue.
3
Check the program you want to delete and click Uninstall.
4
Enter the password and click OK.
5
After the uninstallation is finished, click Close.
If a machine has already been added, delete it from the Print Setup Utility
or Print & Fax.
146
1. Software Installation
Installation for Linux
You need to download the Linux software packages from the Samsung website
to install the printer software (http://www.samsung.com > find your product >
Support or Downloads).
1
Installing the Unified Linux Driver
You must log in as a super user (root) to install the machine software. If you
are not a super user, ask your system administrator.
1
Make sure that the machine is connected to your computer and
powered on.
2
Copy the Unified Linux Driver package to your system.
3
Open Terminal program and go to the folder that you copied the
package to.
4
Extract the package.
5
Move to uld folder.
6
Execute "./install.sh" command (If you're not logged in as a root, execute
the command with "sudo" as "sudo ./install.sh")
7
Proceed with the installation.
8
When the installation is finished, launch printing utility(Go to System >
Administration > Printing or execute "system-config-printer"
command in Terminal program).
9
Click Add button.
10
Select your printer.
11
Click the Forward button and add it to your system.
147
1. Software Installation
Reinstallation for Linux
If the printer driver does not work properly, uninstall the driver and reinstall it.
1
Open Terminal program.
2
Move to uld folder extracted from Unified Linux Driver package.
3
Execute "./uninstall.sh" command (If you're not logged in as root,
execute the command with "sudo" as "sudo ./uninstall.sh")
4
Proceed with the uninstallation.
2.Using a Network-
Connected Machine
This chapter gives you step-by-step instructions for setting up a network connected machine and software.
•Useful network programs149
•Wired network setup150
•Installing driver over the network153
•IPv6 configuration162
•Wireless network setup165
•Samsung Mobile Print196
•Using the NFC feature197
•AirPrint203
•Google Cloud Print™205
Supported optional devices and features may differ according to your model (see "Features by
model" on page 7).
149
2. Using a Network-Connected Machine
Useful network programs
There are several programs available to setup the network settings easily in a
network environment. For the network administrator especially, managing
several machines on the network is possible.
•Before using the programs below, set the IP address first.
•Some features and optional goods may not be available depending on
model or country (see "Features by model" on page 7).
1
SyncThru™ Web Service
The web server embedded on your network machine allows you to do the
following tasks (see "Using SyncThru™ Web Service" on page 266).
•Check the supplies information and status.
•Customize machine settings.
•Set the email notification option. When you set this option, the machine
status (toner cartridge shortage or machine error) will be sent to a certain
person's email automatically.
•Configure the network parameters necessary for the machine to connect to
various network environments.
2
SyncThru™ Web Admin Service
Web-based machine management solution for network administrators.
SyncThru™ Web Admin Service provides you with an efficient way of managing
network devices and lets you remotely monitor and troubleshoot network
machines from any site with corporate internet access.
•Download this program from http://solution.samsungprinter.com.
3
SetIP wired network setup
This utility program allows you to select a network interface and manually
configure the IP addresses for use with the TCP/IP protocol.
•See "IPv4 configuration using SetIP (Windows)" on page 150.
•See "IPv4 configuration using SetIP (Mac)" on page 151.
•See "IPv4 configuration using SetIP (Linux)" on page 152.
•This feature is not available for the machine that does not support the
network interface (see "Rear view" on page 23).
•TCP/IPv6 is not supported by this program.
150
2. Using a Network-Connected Machine
Wired network setup
4
Printing a network configuration report
You can print Network Configuration Report from the machine’s control panel
that will show the current machine’s network settings. This will help you to set
up a network.
•Accessing menus may differ from model to model (see "Accessing the
menu" on page 33).
•It may be necessary to press OK to navigate to lower-level menus for
some models.
•The machine has the display screen: Press the (Menu) button on the
control panel and select Network > Network Conf.
Using this Network Configuration Report, you can find your machine’s MAC
address and IP address.
For example:
•MAC Address: 00:15:99:41:A2:78
•IP Address: 169.254.192.192
5
Setting IP address
•This feature is not available for the machine that does not support the
network interface (see "Rear view" on page 23).
•TCP/IPv6 is not supported by this program.
First, you have to set up an IP address for network printing and managements.
In most cases a new IP address will be automatically assigned by a DHCP
(Dynamic Host Configuration Protocol) server located on the network.
IPv4 configuration using SetIP (Windows)
Before using the SetIP program, disable the computer firewall from Control
Panel > Security Center > Windows Firewall.
The following instructions may differ for your model.
Wired network setup
151
2. Using a Network-Connected Machine
1
Download the software from the Samsung website then unpack and
install it: (http://www.samsung.com > find your product > Support or
Downloads).
2
Follow the instructions in the installation window.
3
Connect your machine to the network with a network cable.
4
Turn on the machine.
5
From the Windows Start menu, select All Programs > Samsung
Printers > SetIP > SetIP.
6
Click the icon (third from left) in the SetIP window to open the TCP/
IP configuration window.
7
Enter the machine’s new information into the configuration window. In
a corporate intranet, you may need to have this information assigned by
a network manager before proceeding.
Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 150) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.
8
Click Apply, and then click OK. The machine will automatically print the
Network Configuration Report. Confirm that all the settings are
correct.
IPv4 configuration using SetIP (Mac)
Before using the SetIP program, disable the computer firewall from System
Preferences > Security > Firewall.
The following instructions may vary from your model.
1
Connect your machine to the network with a network cable.
2
Insert the supplied software CD into your CD-ROM drive.
3
Double-click the CD-ROM icon that appears on your Mac desktop.
•For Mac OS X 10.8, Double-click the CD-ROM that appears on Finder.
4
Double-click the MAC_Installer folder > Installer OS X icon.
5
Click Continue.
6
Read the license agreement and click Continue.
7
Click Agree to agree to the license agreement.
Wired network setup
152
2. Using a Network-Connected Machine
8
Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
9
Enter the password and click OK.
10
When the message that warns that all applications will close on your
computer appears, click Continue.
11
Select Network Connected Printer(Wired or Wireless) on the Printer
Connection Type and click Set IP Address button.
12
Click the icon (third from left) in the SetIP window to open the TCP/
IP configuration window.
13
Enter the machine’s new information into the configuration window. In
a corporate intranet, you may need to have this information assigned by
a network manager before proceeding.
Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 150) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.
14
Click Apply, and then click OK. The machine will automatically print the
Network Configuration Report. Confirm that all the settings are
correct.
IPv4 configuration using SetIP (Linux)
Before using the SetIP program, disable the computer firewall from System
Preferences or Administrator.
The following instructions may vary from your model or operating systems.
1
Download the SetIP program from the Samsung web site and extract it.
2
Double-click the SetIPApplet.html file in cdroot/Linux/noarch/
at_opt/share/utils folder.
3
Click to open the TCP/IP configuration window.
4
Enter the machine’s new information into the configuration window. In
a corporate intranet, you may need to have this information assigned by
a network manager before proceeding.
Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 150) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.
5
The machine will automatically print the Network Configuration
Report.
153
2. Using a Network-Connected Machine
Installing driver over the network
•Some features and optional goods may not be available depending on
model or country (see "Features by model" on page 7).
•This feature is not available for the machine that does not support the
network interface (see "Rear view" on page 23).
• You can install the printer driver and software when you insert the
software CD into your CD-ROM drive.
For Windows, select the printer driver and software in the Select
Software to Install window.
6
Windows
The firewall software might be blocking network communication. efore
connecting the device to the network, disable the computer’s firewall.
1
Make sure that the machine is connected to the network and powered
on. Also, your machine’s IP address should have been set (see "Setting IP
address" on page 150).
2
Insert the supplied software CD into your CD-ROM drive.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.
•For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
3
Review and accept the installation agreements in the installation
window. Then, click Next.
4
Select Network connection on the Printer Connection Type screen.
5
Follow the instructions in the installation window.
Installing driver over the network
154
2. Using a Network-Connected Machine
From the Windows 8 Start Screen
•The V4 driver is automatically downloaded from the Windows Update if
your computer is connected to the Internet. If not, you can manually
download the V4 driver from Samsung website, http://
www.samsung.com > find your product > Support or downloads.
•You can download Samsung Printer Experience app from the
Windows Store. You need have a Microsoft account to use the Windows
Store.
a From Charms, select Search.
b Click Store.
c Search and click Samsung Printer Experience.
d Click Install.
•If you install the driver using the supplied software CD, V4 driver is not
installed. If you want to use the V4 driver in the Desktop screen, you can
download from the Samsung website, http://www.samsung.com >find
your product > Support or downloads.
•If you want to install Samsung’s printer management tools, you need to
install them using the supplied software CD.
1
Make sure that the machine is connected to the network and powered
on. Also, your machine’s IP address should have been set (see "Setting IP
address" on page 150).
2
From Charms, select Settings > Change PC settings > Devices.
3
Click Add a device.
Discovered machines will be shown on the screen.
4
Click the model name or host name you wish to use.
You can print a Network Configuration Report from the machine’s control
panel that will show the current machine’s host name (see "Printing a
network configuration report" on page 188).
5
The driver is automatically installed from the Windows Update.
Installing driver over the network
155
2. Using a Network-Connected Machine
Silent installation Mode
Silent installation mode is an installation method that does not require any user
intervention. Once you start the installation, the machine driver and software
are automatically installed on you computer. You can start the silent installation
by typing /s or /S in the command window.
Command-line Parameters
Following table shows commands that can be used in the command window.
Following command-line are effective and operated when command is
used with /s or /S. But /h, /H or /? are exceptional commands that can be
Make sure that the machine is connected to your network and powered
on.
2
Insert the supplied software CD into your CD-ROM drive.
3
Double-click the CD-ROM icon that appears on your Mac desktop.
•For Mac OS X 10.8, double-click the CD-ROM that appears on Finder.
4
Double-click the MAC_Installer folder > Installer OS X icon.
5
Click Continue.
6
Read the license agreement and click Continue.
7
Click Agree to agree to the license agreement.
8
Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
/o or
/O
Opens Printers and Faxes
folder after installation.
This command will open
Printers and Faxes folder
after the silent installation.
/h, /H or /?Shows Command-line Usage.
Command- lineDefinitionDescription
Installing driver over the network
158
2. Using a Network-Connected Machine
9
Enter the password and click OK.
10
Select Network Connected Printer(Wired or Wireless) on the Printer
Connection Type and click Continue.
11
Click Add Printer button to select your printer and add it to your printer
list.
12
Click IP and select HP Jetdirect - Socket in Protocol.
13
Enter the machine’s IP address in the Address input field.
14
Enter the queue name in the Queue input field. If you cannot determine
the queue name for your machine server, try using the default queue
first.
15
If Auto Select does not work properly, choose Select Printer Software
and your machine name in Print Using.
16
Click Add.
17
After the installation is finished, click Close.
8
Linux
You need to download Linux software packages from the Samsung website to
install the printer software (http://www.samsung.com> find your product >
Support or Downloads).
1
Make sure that the machine is connected to your network and powered
on. Also, your machine’s IP address should have been set.
2
Copy the Unified Linux Driver package to your system.
3
Open Terminal program and go to the folder that you copied the
package to.
4
Extract the package.
5
Move to uld folder.
6
Execute "./install.sh" command (If you're not logged in as root, execute
the command with "sudo" as "sudo ./install.sh")
7
Proceed with the installation.
8
When the installation is finished, launch Printing utility(Go to System >
Administration > Printing menu or execute "system-config-printer"
command in Terminal program).
9
Click the Add button.
Installing driver over the network
159
2. Using a Network-Connected Machine
10
Select AppSocket/HP JetDirect and enter your machine's IP address.
11
Click the Forward button and add it to your system.
9
UNIX
•Make sure your machine supports the UNIX operating system before
installing the UNIX printer driver (see "Operating System" on page 7).
•The commands are marked with “”, when typing the commands, do not
type “”.
•Some features and optional goods may not be available depending on
model or country (see "Operating System" on page 7).
To use the UNIX printer driver, you have to install the UNIX printer driver
package first, then setup the printer. You can download the UNIX printer driver
package from the Samsung website (http://www.samsung.com> find your
product > Support or Downloads).
Installing the UNIX printer driver package
The installation procedure is common for all variants of UNIX OS mentioned.
1
From the Samsung website, download and unpack the UNIX Printer
Driver package to your computer.
2
Acquire root privileges.
“su -”
3
Copy the appropriate driver archive to the target UNIX computer.
See administration guide of your UNIX OS for details.
4
Unpack the UNIX printer driver package.
For example, on IBM AIX, use the following commands.
“gzip -d < enter the package name | tar xf -”
5
Go to the unpacked directory.
6
Run the install script.
“./install –i”
install is the installer script file which is used to install or uninstall the
UNIX Printer Driver package.
Use “chmod 755 install” command to give the permission to the
installer script.
7
Execute the “. /install –c” command to verify installation results.
8
Run “installprinter” from the command line. This will bring up the Add
Printer Wizard window. Setup the printer in this window referring to
the following procedures.
Installing driver over the network
160
2. Using a Network-Connected Machine
On some UNIX OS, for example on Solaris 10, just added printers may not be
enabled and/or may not accept jobs. In this case run the following two
commands on the root terminal:
“accept <printer_name>”
“enable <printer_name>”
Uninstalling the printer driver package
The utility should be used to delete the printer installed in the system.
a Run “uninstallprinter” command from the terminal.
It will open the Uninstall Printer Wizard.
The installed printers are listed in the drop-down list.
b Select the printer to be deleted.
c Click Delete to delete the printer from the system.
d Execute the “. /install –d” command to uninstall the whole package.
e To verify removal results, execute the “. /install –c” command.
To re-install it, use the command “. /install –i” to reinstall the binaries.
Setting up the printer
To add the printer to your UNIX system, run ‘installprinter’ from the command
line. This will bring up the Add Printer Wizard window. Setup the printer in this
window according to the following steps:
1
Type the name of the printer.
2
Select the appropriate printer model from the model list.
3
Enter any description corresponding to the type of the printer in the
Type field. This is optional.
4
Specify any printer description in the Description field. This is optional.
5
Specify the printer location in the Location field.
6
Type the IP address or DNS name of the printer in the Device textbox for
network-connected printers. On IBM AIX with jetdirectQueue type,
only the DNS name is possible-numeric IP address is not allowed.
7
Queue type shows the connection as lpd or jetdirect in the
corresponding list box. Additionally, usb type is available on Sun Solaris
OS.
8
Select Copies to set the number of copies.
9
Check the Collate option to receive copies already sorted.
10
Check the Reverse Order option to receive copies in the reverse order.
Installing driver over the network
161
2. Using a Network-Connected Machine
11
Check the Make Default option to set this printer as default.
12
Click OK to add the printer.
162
2. Using a Network-Connected Machine
IPv6 configuration
IPv6 is supported properly only in Windows Vista or higher.
•Some features and optional goods may not be available depending on
model or country (see "Features by model" on page 7 or "Menu
overview" on page 33).
•If the IPv6 network seems to not be working, set all the network setting
to the factory defaults and try again using Clear Setting.
The machine supports the following IPv6 addresses for network printing and
managements.
•Link-local Address: Self-configured local IPv6 address (Address starts with
FE80).
•Stateless Address: Automatically configured IPv6 address by a network
router.
•Stateful Address: IPv6 address configured by a DHCPv6 server.
•Manual Address: Manually configured IPv6 address by a user.
In the IPv6 network environment, follow the next procedure to use the IPv6
address.
10
From the control panel
Activating IPv6
•Accessing menus may differ from model to model (see "Accessing the
menu" on page 33).
•It may be necessary to press OK to navigate to lower-level menus for
some models.
1
Select (Menu) > Network > TCP/IP (IPv6) > IPv6 Activate on the
control panel.
2
Select On and press OK.
3
Turn the machine off and turn it on again.
When you install the printer driver, do not configure both IPv4 and IPv6. We
recommend to configure either IPv4 or IPv6.
IPv6 configuration
163
2. Using a Network-Connected Machine
DHCPv6 address configuration
If you have a DHCPv6 server on your network, you can set one of the following
options for default dynamic host configuration.
•Accessing menus may differ from model to model (see "Accessing the
menu" on page 33).
•It may be necessary to press OK to navigate to lower-level menus for
some models.
1
Select (Menu) > Network > TCP/IP (IPv6) > DHCPv6 Config on the
control panel.
2
Press OK to select the required value you want.
•DHCPv6 Addr.: Always use DHCPv6 regardless of router request.
•DHCPv6 Off: Never use DHCPv6 regardless of router request.
•Router: Use DHCPv6 only when requested by a router.
11
From the SyncThru™ Web Service
Activating IPv6
1
Access a web browser, such as Internet Explorer, from Windows.Enter
the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and
press the Enter key or click Go.
2
If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and password.
We recommend you to change the default password for security
reasons.
•ID: admin
•Password: sec00000
3
When the SyncThru™ Web Service window opens, move the mouse
cursor over the Settings of the top menu bar and then click Network
Settings.
4
Click TCP/IPv6 on the left pane of the website.
5
Check the IPv6 Protocol check box to activate IPv6.
6
Click the Apply button.
7
Turn the machine off and turn it on again.
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2. Using a Network-Connected Machine
•You can also set the DHCPv6.
•To manually set the IPv6 address:
Check the Manual Address check box. Then, the Address/Prefix text
box is activated. Enter the rest of the address
(e.g.,:3FFE:10:88:194::AAAA. “A” is the hexadecimal 0 through 9, A
through F).
IPv6 address configuration
1
Start a web browser, such as Internet Explorer, that supports IPv6
addressing as a URL.
2
Select one of the IPv6 addresses (Link-local Address, Stateless
Address, Stateful Address, Manual Address) from Network
Configuration Report (see "Printing a network configuration report" on
page 150).
•Link-local Address: Self-configured local IPv6 address (Address
starts with FE80).
•Stateless Address: Automatically configured IPv6 address by a
network router.
•Stateful Address: IPv6 address configured by a DHCPv6 server.
•Manual Address: Manually configured IPv6 address by a user.
3
Enter the IPv6 addresses (e.g.,: http://[FE80::215:99FF:FE66:7701]).
Address must be enclosed in '[ ]' brackets.
165
2. Using a Network-Connected Machine
Wireless network setup
•Make sure your machine supports wireless networking. Wireless
networking may not be available depending on the model (see "Features
by model" on page 7).
•If the IPv6 network seems to not be working, set all the network settings
to the factory defaults and try again using Clear Setting.
12
Getting started
Understanding your network type
Typically, you can only have one connection between your computer and the
machine at a time.
Wireless network name and network password
Wireless networks require higher security, so when an access point is first set up,
a network name (SSID), the type of security used, and a Network Password are
created for the network. Ask your network administrator about this information
before proceeding with the machine installation.
Infrastructure mode
This is an environment generally used for homes and SOHOs
(Small Office/ Home Office). This mode uses an access point to
communicate with the wireless machine.
Ad hoc mode
This mode does not use an access point. The wireless
computer and wireless machine communicate directly.
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2. Using a Network-Connected Machine
13
Introducing wireless set up methods
You can set wireless settings either from the machine or the computer. Choose the setting method from the below table.
Some wireless network installation types may not be available depending on the model or country.
Set up methodConnecting methodDescription & Reference
With Access Point
From the computerWindows user, see "Access point via USB cable" on page 171.
Windows user, see "Access point without a USB cable (recommended)" on page 174.
•Mac user, see "Access point via USB cable" on page 179.
•Mac user, see "Access point without a USB cable (recommended)" on page 182.
See "Using a network cable" on page 187.
From the machine’s control panelSee "Machines with a display screen" on page 169.
See "Using the menu button" on page 170.
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2. Using a Network-Connected Machine
•If problems occur during wireless set up or driver installation, refer to the troubleshooting chapter (see "Troubleshooting for wireless network" on page 192).
•It is strongly recommended that you set the password on Access Points. If you do not set the password on Acess Points, they might be exposed to illegal access
from unknown machine including PCs, smart phones and printers. Refer to the Access Point user guide for password settings.
Without Access Point
From the computerWindows user, see "Ad hoc via USB cable" on page 176.
Mac user, see "Ad hoc via USB cable" on page 184.
Wi-Fi Direct setupSee "Setting the Wi-Fi Direct for mobile printing" on page 190.
Set up methodConnecting methodDescription & Reference
Wireless network setup
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2. Using a Network-Connected Machine
14
Using the WPS button
If your machine and an access point (or wireless router) support Wi-Fi Protected
Setup™ (WPS), you can easily configure the wireless network settings by
pressing the (WPS) button on the control panel without a computer.
•If you want to use the wireless network using the infrastructure mode,
make sure that the network cable is disconnected from the machine.
Using the WPS (PBC) button or entering the PIN from the computer to
connect to the access point (or wireless router) varies depending on the
access point (or wireless router) you are using. Refer to the user's guide
of the access point (or wireless router) you are using.
•When using the WPS button to set the wireless network, security settings
may change. To prevent this, lock the WPS option for the current wireless
security settings. The option name may differ depending on the access
point (or wireless router) you are using.
Items to prepare
•Check if the access point (or wireless router) supports Wi-Fi Protected
Setup™ (WPS).
•Check if your machine supports Wi-Fi Protected Setup™ (WPS).
•Networked computer (PIN mode only)
Choosing your type
There are two methods available to connect your machine to a wireless network
using the (WPS) button on the control panel.
The Push Button Configuration (PBC) method allows you to connect your
machine to a wireless network by pressing both the (WPS) button on the
control panel of your machine and the WPS (PBC) button on a Wi-Fi Protected
Setup™ WPS-enabled access point (or wireless router) respectively.
The Personal Identification Number (PIN) method helps you connect your
machine to a wireless network by entering the supplied PIN information on a Wi-
Fi Protected Setup™ WPS-enabled access point (or wireless router).
Factory default in your machine is PBC mode, which is recommended for a
typical wireless network environment.
You can change the WPS mode from the control panel (Menu) >
Network > Wireless > OK> WPS Setting).
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2. Using a Network-Connected Machine
Machines with a display screen
Connecting in PBC mode
1
Select (Menu) > Network > Wireless > WPS Setting > PBC on the
control panel.
Or press and hold the (WPS) button on the control panel for more
than 2 seconds.
The machine starts waiting for up to two minutes until you press the WPS
(PBC) button on the access point (or wireless router).
2
Press the WPS (PBC) button on the access point (or wireless router).
The messages are displayed on the display screen in the order below:
a Connecting: The machine is connecting to the access point (or
wireless router).
b Connected: When the machine is successfully connected to the
wireless network, the WPS LED light stays on.
c AP SSID: After completing the wireless network connection process,
the AP’s SSID information appears on the display.
3
Insert the supplied software CD into your CD-ROM drive, and follow the
instructions in the window to set up the wireless network.
Connecting in PIN mode
1
Select (Menu) > Network > Wireless > WPS Setting > PIN on the
control panel.
Or press and hold the (WPS) button on the control panel for more
than 2 seconds.
2
The eight-digit PIN appears on the display.
You need to enter the eight-digit PIN within two minutes on the
computer that is connected to the access point (or wireless router).
The messages are displayed on the display screen in the order below:
a Connecting: The machine is connecting to the wireless network.
b Connected: When the machine is successfully connected to the
wireless network, the WPS LED light stays on.
c SSID Type: After completing the wireless network connection
process, the AP’s SSID information is displayed on the LCD display.
3
Insert the supplied software CD into your CD-ROM drive, and follow the
instructions in the window to set up the wireless network.
Re-connecting to a network
When the wireless function is off, the machine automatically tries to re-connect
to the access point (or wireless router) with the previously used wireless
connection settings and address.
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2. Using a Network-Connected Machine
In the following cases, the machine automatically re-connects to the
wireless network:
•The machine is turned off and on again.
•The access point (or wireless router) is turned off and on again.
Canceling the connection process
To cancel the wireless network connection when the machine is connecting to
the wireless network, press and release the (Stop/Clear) on the control
panel. You need to wait 2 minutes to re-connect to the wireless network.
Disconnecting from a network
To disconnect the wireless network connection, press the (WPS) button on
the control panel for more than two seconds.
•When the Wi-Fi network is in idle mode: The machine is immediately
disconnected from the wireless network and the WPS LED turns off.
•When the Wi-Fi network is being used: While the machine waits until the
current job is finished, the light blinks fast on the WPS LED. Then, the
wireless network connection is automatically disconnected and the WPS
LED turns off.
15
Using the menu button
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Features by model"
on page 7).
Before starting, you will need to know the network name (SSID) of your wireless
network and the network key if it is encrypted. This information was set when
the access point (or wireless router) was installed. If you do not know about your
wireless environment, please ask the person who set up your network.
After completing the wireless network connection, you need to install a
machine driver to print from an application (see "Installing driver over the
network" on page 153).
1
Select (Menu) > Network > Wireless > WLAN Settings on the
control panel.
2
Press the OK to select the setup method you want.
•Wizard (recommended): In this mode, the setup is automatic. The
machine will display a list of available networks from which to
choose. After a network is chosen then printer will prompt for the
corresponding security key.
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2. Using a Network-Connected Machine
•Custom: In this mode, users can give or edit manually their own
SSID, or choose the security option in detail.
16
Setup using Windows
Shortcut to the Samsung Easy Wireless Setup program without the CD: If
you have installed the printer driver once, you can access the Samsung
Easy Wireless Setup program without the CD (see "Accessing
management tools" on page 262).
Access point via USB cable
Items to prepare
•Access point
•Network-connected computer
•Software CD that was provided with your machine
•A machine installed with a wireless network interface
•USB cable
Creating the infrastructure network
1
Check wheter the USB cable is connected to the machine.
2
Turn on your computer, access point, and machine.
3
Insert the supplied software CD into your CD-ROM drive.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.
•For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
4
Review and accept the installation agreements in the installation
window. Then, click Next.
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2. Using a Network-Connected Machine
5
Select Wireless network connection on the Printer Connection Type
screen. Then, click Next.
6
On the Are you setting up your printer for the first time? screen, select
Yes, I will set up my printer's wireless network. Then, click Next.
If your printer is already connected on the network, select No, my
printer is already connected to my network.
7
Select Using a USB cable on the Select the Wireless Setup Method
screen. Then, click Next.
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173
2. Using a Network-Connected Machine
8
After searching, the window shows the wireless network devices. Select
the name (SSID) of the access point you want to use and click Next.
If you cannot find the network name you want to choose, or if you want to
set the wireless configuration manually, click Advanced Setting.
•Enter the wireless Network Name: Enter the SSID of the access point
(SSID is case-sensitive).
•Operation Mode: Select Infrastructure.
•Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
WPA Personal or WPA2 Personal: Select this option to authenticate the
print server based on a WPA Pre-Shared Key. This uses a shared secret key
(generally called Pre Shared Key pass phrase), which is manually
configured on the access point and each of its clients.
•Encryption: Select the encryption (None, WEP64, WEP128, TKIP, AES,
TKIP AES).
•Network Password: Enter the encryption network password value.
•Confirm Network Password: Confirm the encryption network
password value.
•WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
The wireless network security window appears when the access point has
security settings.
Enter the Network Password of the access point (or router).
9
If your printer supports Wi-Fi Direct and this function is disabled, its
corresponding screen will appear.
Click OK and Next.
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2. Using a Network-Connected Machine
•Wi-Fi Direct option appears on the screen only if your printer supports
this feature.
•Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager
(see "Setting up Wi-Fi Direct" on page 191).
•Wi-Fi Direct Name: The default Wi-Fi Direct Name is the model name
and the maximum length is 22 characters.
•Password setting is the numeric string, and the size is 8 ~ 64 characters.
10
When the wireless network set up is completed, disconnect the USB
cable between the computer and machine. Click Next.
11
Follow the instructions in the installation window.
Access point without a USB cable (recommended)
Items to prepare
•WiFi-enabled PC running Windows 7 or higher and an access point (router)
•Software CD that was provided with your machine
•A machine installed with a wireless network interface
While setting the wireless network, the machine uses PC’s wireless LAN. You
might not be able to connect to the Internet.
Creating the infrastructure network
1
Turn on your computer, access point, and machine.
2
Insert the supplied software CD into your CD-ROM drive.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.
•For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
3
Review and accept the installation agreements in the installation
window. Then, click Next.
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175
2. Using a Network-Connected Machine
4
Select Wireless network connection on the Printer Connection Type
screen. Then, click Next.
5
On the Are you setting up your printer for the first time? screen, select
Yes, I will set up my printer's wireless network. Then, click Next.
If your printer is already connected on the network, select No, my
printer is already connected to my network.
6
Select Using a direct wireless connection on the Select the Wireless
Setup Method screen. Then, click Next.
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176
2. Using a Network-Connected Machine
Even if your computer is running Windows 7 or hight, you cannot use this
feature if your PC does not support wireless network. Set the wireless
network using a USB cable (see "Access point via USB cable" on page 171).
If below screen appears, press the (WPS) button from the control
panel within 2 minutes.
7
When the wireless network set up is completed, click Next.
8
Follow the instructions in the installation window.
Ad hoc via USB cable
If you do not have an access point (AP), you may still connect the machine
wirelessly to your computer by setting up an ad-hoc wireless network by
following the simple steps below.
Items to prepare
•Network-connected computer
•Software CD that was provided with your machine
•A machine installed with a wireless network interface
•USB cable
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177
2. Using a Network-Connected Machine
Creating the ad hoc network in Windows
1
Turn on your computer and the wireless network machine.
2
Insert the supplied software CD into your CD-ROM drive.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.
•For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
3
Review and accept the installation agreements in the installation
window. Then, click Next.
4
Select Wireless network connection on the Printer Connection Type
screen. Then, click Next.
5
On the Are you setting up your printer for the first time? screen, select
Yes, I will set up my printer's wireless network. Then, click Next.
If your printer is already connected on the network, select No, my
printer is already connected to my network.
6
Select Using a USB cableon the Select the Wireless Setup Method
screen. Then, click Next.
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178
2. Using a Network-Connected Machine
7
After searching the wireless networks, a list of wireless networks your
machine has searched appears. Click Advanced Setting.
•Enter the wireless Network Name: Enter the SSID name you want (SSID
is case-sensitive).
•Operation Mode: Select ad hoc.
•Channel: Select the channel. (Auto Setting or 2412 MHz to 2467 MHz).
•Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
•Encryption: Select the encryption (None, WEP64, WEP128).
•Network Password: Enter the encryption network password value.
•Confirm Network Password: Confirm the encryption network
password value.
•WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
The wireless network security window appears when the ad hoc network
has security enabled.
Select Open System or Shared Key for the authentication and click Next.
•WEP (Wired Equivalent Privacy) is a security protocol preventing
unauthorized access to your wireless network. WEP encrypts the data
portion of each packet exchanged on a wireless network using a 64-bit
or 128-bit WEP encryption key.
8
The window showing the wireless network setting appears. Check the
settings and click Next.
Before entering the IP address for the machine, you must know the
computer’s network configuration information. If the computer’s network
configuration is set to DHCP, the wireless network setting should also be
DHCP. Likewise, if the computer’s network configuration is set to Static, the
wireless network setting should also be Static.
If your computer is set to DHCP and you want to use the Static wireless
network setting, you must contact the network administrator to get the
static IP address.
•For the DHCP method
If the IP address assignment method is DHCP, check if DHCP is shown in
the Wireless Network Setting Confirm window. If it shows Static, click
Change TCP/IP to change the assignment method to Receive IP
address automatically (DHCP).
•For the Static method
If the IP address assignment method is Static, check if Static is shown in
the Wireless Network Setting Confirm window. If it shows DHCP, click
Change TCP/IP to enter the IP address and other network configuration
values for the machine.
For example,
If the computer’s network information is as shown follows:
-IP address: 169.254.133.42
-Subnet Mask: 255.255.0.0
Then, the machine’s network information should be as below:
-IP address: 169.254.133.43
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179
2. Using a Network-Connected Machine
-Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)
-Gateway: 169.254.133.1
9
The Wireless Network Setting Complete window appears. Click Next.
10
When the wireless network settings are completed, disconnect the USB
cable between the computer and machine. Click Next.
11
Follow the instructions in the installation window.
17
Setup using Mac
Access point via USB cable
Items to prepare
•Access point
•Network-connected printer
•Software CD that was provided with your machine
•A machine installed with a wireless network interface
• USB cable
1
Make sure that the machine is connected to your computer and
powered on.
2
Insert the supplied software CD into your CD-ROM drive.
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180
2. Using a Network-Connected Machine
3
Double-click the CD-ROM icon that appears on your Mac desktop.
•For Mac OS X 10.8, double-click the CD-ROM that appears on Finder.
4
Double-click the MAC_Installer folder > Installer OS X icon.
5
Click Continue.
6
Read the license agreement and click Continue.
7
Click Agree to agree to the license agreement.
8
Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
9
Enter the password and click OK.
10
Select Configuration of Wireless network on the Printer Connection
Type and click Continue.
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181
2. Using a Network-Connected Machine
11
If Wireless Settings screen appears, select Using a USB cable and click
Next.
If the screen does not appear, go to step 15.
12
After searching, the window shows the wireless network devices. Select
the name (SSID) of the access point you want to use and click Next.
When you set the wireless configuration manually, click Advanced Setting.
•Enter the wireless Network Name: Enter the SSID of the access point
(SSID is case-sensitive).
•Operation Mode: Select Infrastructure.
•Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
WPA Personal or WPA2 Personal: Select this option to authenticate the
print server based on the WPA Pre-Shared Key. This uses a shared secret
key (generally called Pre Shared Key pass phrase) that is manually
configured on the access point and each of its clients.
•Encryption: Select the encryption. (None, WEP64, WEP128, TKIP, AES,
TKIP, AES)
•Network Password: Enter the encryption network password value.
•Confirm Network Password: Confirm the encryption network
password value.
•WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
The wireless network security window appears when the access point has
security enabled.
Enter the Network Password of the access point (or router).
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2. Using a Network-Connected Machine
13
The window showing the wireless network setting appears. Check the
settings and click Next.
•Wi-Fi Direct option appears on the screen only if your printer supports
this feature.
•Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager
(see "Setting up Wi-Fi Direct" on page 191).
•Wi-Fi Direct Name: The default Wi-Fi Direct Name is the model name
and the maximum length is 22 characters.
•Password setting is the numeric string, and the size is 8 ~ 64 characters.
14
The Wireless Network Setting Complete window appears. Click Next.
15
When the wireless network settings are completed, disconnect the USB
cable between the computer and machine. Click Next.
Access point without a USB cable (recommended)
Items to prepare
•WiFi-enabled Mac running Mac OS 10.7 or higher and an access point
(router)
•Software CD that was provided with your machine
•A machine installed with a wireless network interface
1
Make sure that the machine is connected to your computer and
powered on.
2
Insert the supplied software CD into your CD-ROM drive.
3
Double-click the CD-ROM icon that appears on your Mac desktop.
•For Mac OS X 10.8, double-click the CD-ROM that appears on Finder.
4
Double-click the MAC_Installer folder > Installer OS X icon.
5
Click Continue.
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183
2. Using a Network-Connected Machine
6
Read the license agreement and click Continue.
7
Click Agree to agree to the license agreement.
8
Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
9
Enter the password and click OK.
10
Select Configuration of Wireless network on the Printer Connection
Type and click Continue.
11
If Wireless Settings screen appears, select Using a direct wireless
connection and click Next.
If the screen does not appear, go to step 13.
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184
2. Using a Network-Connected Machine
If below screen appears, press the (WPS) button from the control panel
within 2 minutes.
12
When the wireless network set up is completed, click Next.
13
After the installation is finished, click Close.
Ad hoc via USB cable
If you do not have an access point (AP), you may still connect the machine
wirelessly to your computer by setting up an ad hoc wireless network by
following these simple directions.
Items to prepare
•Network-connected computer
•Software CD that was provided with your machine
•A machine installed with a wireless network interface
•USB cable
Creating the ad hoc network in Mac
1
Make sure that the machine is connected to your computer and
powered on.
2
Insert the supplied software CD into your CD-ROM drive.
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185
2. Using a Network-Connected Machine
3
Double-click the CD-ROM icon that appears on your Mac desktop.
•For Mac OS X 10.8, double-click the CD-ROM that appears on Finder.
4
Double-click the MAC_Installer folder > Installer OS X icon.
5
Click Continue.
6
Read the license agreement and click Continue.
7
Click Agree to agree to the license agreement.
8
Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
9
Enter the password and click OK.
10
Select Configuration of Wireless network on the Printer Connection
Type and click Continue.
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186
2. Using a Network-Connected Machine
11
After searching the wireless networks, a list of wireless networks your
machine has searched appears. Click Advanced Setting.
•Enter the wireless Network Name: Enter the SSID name (SSID is case-
sensitive).
•Operation Mode: Select ad hoc.
•Channel: Select the channel (Auto Setting or 2412 MHz to 2467 MHz).
•Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
•Encryption: Select the encryption (None, WEP64, WEP128).
•Network Password: Enter the encryption network password value.
•Confirm Network Password: Confirm the encryption network
password value.
•WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
The wireless network security window appears when the ad hoc network
has security setting.
Select Open System or Shared Key for the authentication and click Next.
•WEP (Wired Equivalent Privacy) is a security protocol preventing
unauthorized access to your wireless network. WEP encrypts the data
portion of each packet exchanged on a wireless network using a 64-bit
or 128-bit WEP encryption key.
12
The window showing the wireless network settings appears. Check the
settings and click Next.
Before entering the IP address for the machine, you must know the
computer’s network configuration information. If the computer’s network
configuration is set to DHCP, the wireless network setting should also be
DHCP. Likewise, if the computer’s network configuration is set to Static, the
wireless network setting should also be Static.
If your computer is set to DHCP and you want to use Static wireless network
setting, you must contact the network administrator to get the static IP
address.
•For the DHCP method
If the IP address assignment method is DHCP, check if DHCP is shown in
the Wireless Network Setting Confirm window. If it shows Static, click
Change TCP/IP to change the assignment method to Receive IP
address automatically (DHCP).
•For the Static method
If the IP address assignment method is Static, check if Static is shown in
the Wireless Network Setting Confirm window. If it shows DHCP, click
Change TCP/IP to enter the IP address and other network configuration
values for the machine.
For example,
If the computer’s network information is shown as follows:
-IP address: 169.254.133.42
-Subnet Mask: 255.255.0.0
Then, the machine’s network information should be as shown below:
-IP address: 169.254.133.43
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2. Using a Network-Connected Machine
-Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)
-Gateway: 169.254.133.1
13
When the window that tells you that the network cable connection is
confirmed appears, disconnect the network cable and click Next.
If the network cable is connected, it may have trouble finding the
machine when configuring the wireless network.
14
The wireless network connects according to the network configuration.
15
Wireless network set up is completed. After installation is finished, click
Quit.
After completing the wireless network connection, you need to install a
machine driver to print from an application (see "Installation for Mac" on
page 144).
18
Using a network cable
Machines that do not support the network port will not be able to use this
feature (see "Rear view" on page 23).
Your machine is a network compatible machine. To enable your machine to
work with your network, you will need to perform some configuration
procedures.
•After completing the wireless network connection, you need to install a
machine driver to print from an application (see "Installing driver over
the network" on page 153).
•See your network administrator, or the person that set up your wireless
network, for information about your network configuration.
Items to prepare
•Access point
•Network-connected computer
•Software CD that was provided with your machine
•A machine installed with a wireless network interface
•Network cable
Wireless network setup
188
2. Using a Network-Connected Machine
Printing a network configuration report
You can identify the network settings of your machine by printing a network
configuration report.
See "Printing a network configuration report" on page 150.
IP setting using SetIP Program (Windows)
This program is used to manually set the network IP address of your machine
using its MAC address to communicate with the machine. The MAC address is
the hardware serial number of the network interface and can be found in the
Network Configuration Report.
See "Setting IP address" on page 150.
Configuring the machine’s wireless network
Before starting you will need to know the network name (SSID) of your wireless
network and the network key if it is encrypted. This information was set when
the access point (or wireless router) was installed. If you do not know about your
wireless environment, please ask the person who set up your network.
To configure wireless parameters, you can use SyncThru™ Web Service.
Using SyncThru™ Web Service
Before starting wireless parameter configuration, check the cable connection
status.
1
Check whether or not the network cable is connected to the machine. If
not, connect the machine with a standard network cable.
2
Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
3
Click Login on the upper right of the SyncThru™ Web Service website.
4
Type in the ID and Password then click Login. We recommend you to
change the default password for security reasons.
•ID: admin
•Password: sec00000
5
When the SyncThru™ Web Service window opens, click Network
Settings.
6
Click Wireless > Wizard.
Wireless network setup
189
2. Using a Network-Connected Machine
Wizard will help you setup the wireless network configuration. However, if
you want to set the wireless network directly, select Custom.
7
Select the one Network Name(SSID) in the list.
•SSID: SSID (Service Set Identifier) is a name that identifies a wireless
network, access points, and wireless devices attempting to connect
to a specific wireless network must use the same SSID. The SSID is
case sensitive.
•Operation Mode: Operation Mode refers to the type of wireless
connections (see "Wireless network name and network password"
on page 165).
-Ad-hoc: Allows wireless devices to communicate directly with
each other in a peer-to-peer environment.
-Infrastructure: Allows wireless devices to communicate with
each other through an access point.
If your network’s Operation Mode is Infrastructure, select the SSID of the
access point. If the Operation Mode is Ad-hoc, select the machine’s SSID.
8
Click Next.
If the wireless security setting window appears, enter the registered
password (network password) and click Next.
9
The confirmation window appears, please check your wireless setup. If
the setup is right, click Apply.
Disconnect the network cable (standard or network). Your machine should
then start communicating wirelessly with the network. In case of Ad-hoc
mode, you can use a wireless LAN and wired LAN simultaneously.
10
Insert the supplied software CD into your CD-ROM drive, and follow the
instructions in the window to set up the wireless network.
Wireless network setup
190
2. Using a Network-Connected Machine
19
Turning the Wi-Fi network on/off
If your machine has a display, you can also turn on/off the Wi-Fi from the
machine’s control panel using the Network menu.
1
Check whether the network cable is connected to the machine. If not,
connect the machine with a standard network cable.
2
Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
3
Click Login on the upper right of the SyncThru™ Web Service website.
4
Type in the ID and Password, then click Login. We recommend you to
change the default password for security reasons.
•ID: admin
•Password: sec00000
5
When the SyncThru™ Web Service window opens, click Network
Settings.
6
Click Wireless > Custom.
You can also turn the Wi-Fi network on/off.
20
Setting the Wi-Fi Direct for mobile printing
Wi-Fi Direct is an easy-to-setup peer-to-peer connection method between the
Wi-Fi Direct certified printer and a mobile device that provides a secure
connection and better throughput than ad hoc mode.
With Wi-Fi Direct, you can connect your printer to a Wi-Fi Direct network while
concurrently connecting to an access point. You can also use a wired network
and a Wi-Fi Direct network simultaneously so multiple users can access and print
documents both from Wi-Fi Direct and from a wired network.
•You cannot connect your mobile device to the internet through the
printer’s Wi-Fi Direct.
•The supported protocol list may differ from your model, Wi-Fi Direct
networks do NOT support IPv6, network filtering, IPSec, WINS, and SLP
services.
•The maximum number of devices that can be connected via Wi-Fi Direct
is 3.
Wireless network setup
191
2. Using a Network-Connected Machine
Setting up Wi-Fi Direct
You can enable Wi-Fi Direct feature by one of the following methods.
From the USB cable-connected computer(recommended)
After the driver installation is complete, Samsung Easy Printer Manager can be
used to change Wi-Fi Direct settings.
Samsung Easy Printer Manager is Available for Windows
and Mac OS users only.
•From the Start menu, select Programs or All Programs > Samsung
web pages, and PDFs, scanning is also supported. If you have a Samsung
multifunction printer, scan any document into a JPG, PDF, or PNG format for
quick and easy viewing on your mobile device.
23
Downloading Samsung Mobile Print
To download Samsung Mobile Print, go to the application store (Samsung
Apps, Play Store, App Store) on your mobile device, and just search for
“Samsung Mobile Print.” You can also visit iTunes for Apple devices on your
computer.
24
Supported Mobile OS
•Android OS 2.3 or higher
•iOS 4.0 or higher
197
2. Using a Network-Connected Machine
Using the NFC feature
The NFC (Near Field Communication) printer allows you to directly print/scan/
fax from your mobile device just by holding your mobile device over the NFC tag
on your printer. It does not require installing print driver or connecting to an
access point. You just need NFC supported mobile device. In order to use this
feature, Samsung Mobile Print app needs to be installed on your mobile device.
•Depending on the material of the mobile device cover, NFC recognition
may not work properly.
•Depending on the mobile device you are using, the transmission speed
may differ.
•This feature is available only for the model with a NFC tag (see "Machine
overview" on page 21).
•Using a cover or a battery other than the ones that came with the mobile
device, or a metal cover/sticker can block NFC.
•If NFC devices keep failing to communicate, remove and reinstall the
battery from the mobile device, then try again.
25
Requirements
•NFC and Wi-Fi Direct enabled, Samsung Mobile Print app installed mobile
device with Android OS 4.0 or higher.
Only Android OS 4.1 or higher will automatically enable the Wi-Fi Direct
feature on your mobile device when you enable the NFC feature. We
recommend you to upgrade your mobile device to Android OS 4.1 or higher
to use the NFC feature.
•Wi-Fi Direct feature enabled printer (see "Setting up Wi-Fi Direct" on page
191).
Using the NFC feature
198
2. Using a Network-Connected Machine
26
Printing
1
Check that NFC and Wi-Fi Direct features are enabled on your mobile
deviceand Wi-Fi Direct feature is enabled on your printer (see "Setting
the Wi-Fi Direct for mobile printing" on page 190).
2
Tag the NFC tag on your mobile device (usually located on the back of
the mobile device) over the NFC tag() on your printer.
Wait few seconds for the Samsung Mobile Print app to start.
•For some mobile devices, NFC tag might not be located at the back of the
mobile device. Check the location of the NFC antenna on your mobile
device before tagging.
•If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
•If your do not have Samsung Mobile Print app installed on your mobile
devices, it automatically connects to Samsung Mobile Print app
download page. Download the app and try again.
3
Select print mode.
4
Select the content you want to print.
If neccessary, change the print option by pressing the .
5
Tag the NFC tag on your mobile device (usually located on the back of
the mobile device) over the NFC tag() on your printer.
Wait few seconds for the mobile device to connect to the printer.
•For some mobile devices, NFC tag might not be located at the back of the
mobile device. Check the location of the NFC antenna on your mobile
device before tagging.
•If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
6
The printer starts printing.
Using the NFC feature
199
2. Using a Network-Connected Machine
27
Scanning
1
Check that NFC and Wi-Fi Direct features are enabled on your mobile
deviceand Wi-Fi Direct feature is enabled on your printer (see "Setting
the Wi-Fi Direct for mobile printing" on page 190).
2
Tag the NFC tag on your mobile device (usually located on the back of
the mobile device) over the NFC tag() on your printer.
Wait few seconds for the Samsung Mobile Print app to start.
•For some mobile devices, NFC tag might not be located at the back of the
mobile device. Check the location of the NFC antenna on your mobile
device before tagging.
•If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
•If your do not have Samsung Mobile Print app installed on your mobile
devices, it automatically connects to Samsung Mobile Print app
download page. Download the app and try again.
3
Select scan mode.
4
Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading in manual
feeder" on page 43).
If necessary, change the scan option by pressing the .
5
Tag the NFC tag on your mobile device (usually located on the back of
the mobile device) over the NFC tag() on your printer.
•For some mobile devices, NFC tag might not be located at the back of the
mobile device. Check the location of the NFC antenna on your mobile
device before tagging.
•If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
6
The printer starts scanning the content.
The scanned data is saved on your mobile device.
Using the NFC feature
200
2. Using a Network-Connected Machine
If you want to continue scanning, follow the instruction on the app screen.
28
Sending Fax
1
Check that NFC and Wi-Fi Direct features are enabled on your mobile
deviceand Wi-Fi Direct feature is enabled on your printer (see "Setting
the Wi-Fi Direct for mobile printing" on page 190).
2
Tag the NFC tag on your mobile device (usually located on the back of
the mobile device) over the NFC tag() on your printer.
Wait few seconds for the Samsung Mobile Print app to start.
•For some mobile devices, NFC tag might not be located at the back of the
mobile device. Check the location of the NFC antenna on your mobile
device before tagging.
•If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
•If your do not have Samsung Mobile Print app installed on your mobile
devices, it automatically connects to Samsung Mobile Print app
download page. Download the app and try again.
3
Select fax mode.
4
Select the content you want to send fax.
If necessary, enter the fax number and change the fax option by pressing
the .
5
Tag the NFC tag on your mobile device (usually located on the back of
the mobile device) over the NFC tag() on your printer.
Wait few seconds for the mobile device to connect to the printer.
Using the NFC feature
201
2. Using a Network-Connected Machine
•For some mobile devices, NFC tag might not be located at the back of the
mobile device. Check the location of the NFC antenna on your mobile
device before tagging.
•If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
6
The printer starts faxing the content.
29
Registering Google Cloud Printer
1
Check that NFC and Wi-Fi Direct features are enabled on your mobile
deviceand Wi-Fi Direct feature is enabled on your printer.
2
Tag the NFC tag on your mobile device (usually located on the back of
the mobile device) over the NFC tag() on your printer.
Wait a few seconds for the Samsung Mobile Print app to start.
•For some mobile devices, NFC tag might not be located at the back of the
mobile device. Check the location of the NFC antenna on your mobile
device before tagging.
•If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
•If your do not have Samsung Mobile Print app installed on your mobile
devices, it automatically connects to Samsung Mobile Print app
download page. Download the app and try again.
Using the NFC feature
202
2. Using a Network-Connected Machine
3
Select device status icon.
4
Select Google Cloud Print > Register Google Cloud Printer.
5
Tag the NFC tag on your mobile device (usually located on the back of
the mobile device) over the NFC tag() on your printer.
Wait a few seconds for the mobile device to connect to the printer.
•For some mobile devices, NFC tag might not be located at the back of the
mobile device. Check the location of the NFC antenna on your mobile
device before tagging.
•If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
6
Confirm your printer in pop-up window.
Now your printer is registered with Google Cloud Print™ service
203
2. Using a Network-Connected Machine
AirPrint
Only AirPrint certified machines can use the AirPrint feature. Check the box
your machine came in for the AirPrint certified mark.
30
Setting up AirPrint
Bonjour(mDNS) and IPP protocols are required on your machine to use the
AirPrint feature. You can enable the AirPrint feature by one of the following
methods.
1
Check whether the machine is connected to the network.
2
Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
3
Click Login in the upper right of the SyncThru™ Web Service website.
4
Type in the ID and Password, then click Login. If it’s your first time
logging into SyncThru™ Web Service, type in the below default ID and
password. We recommend you to change the default password for
security reasons.
•ID: admin
•Password: sec00000
5
When the SyncThru™ Web Service window opens, click Settings >
Network Settings.
6
Click Raw TCP/IP, LPR, IPP or mDNS .
You can enable the IPP protocol or mDNSprotocol.
31
Printing via AirPrint
For example, the iPad manual provides these instructions:
1
Open your email, photo, web page, or document you want to print.
2
Touch the action icon().
3
Select your printer driver name and option menu to set up.
4
Touch Print button. Print it out.
AirPrint allows you to wirelessly print directly from an iPhone, iPad,
and iPod touch running the latest version of iOS.
AirPrint
204
2. Using a Network-Connected Machine
Cancelling print job: To cancel the printing job or view the print summary,
click the print center icon () in multitasking area. You can click cancel in
the print center.
205
2. Using a Network-Connected Machine
Google Cloud Print™
Google Cloud Print™ is a service that allows you to print to a printer using your
smart phone, tablet, or any other web-connected devices. Just register your
Google account with the printer, and you are ready to use the Google Cloud
Print™ service. You can print your document or email with Chrome OS, Chrome
browser, or a Gmail™/ Google Docs™ application on your mobile device, so you
don’t need to install the printer driver on the mobile device.Refer to the Google
website (http://www.google.com/cloudprint/learn/ or http://
support.google.com/cloudprint) for more information about Google Cloud
Print™.
32
Registering your Google account to the printer
Registering from Samsung Mobile Print app
In order to use this feature, Samsung Mobile Print app needs to be installed
on your mobile device.
1
Open Samsung Mobile Print app from your mobile device.
2
Select device setting.
3
Select Google Cloud Print.
4
Enter your printer’s name and description.
If the network environment of your printer is using a proxy server, you need
to configure the proxy’s IP and port number from Proxy Setting. Contact
your network service provider or network administrator for more
information.
5
Click Register.
6
You need to authenticate as an administrator. Type in the below default
ID and password. We recommend you to change the default password
for security reasons.
•ID: admin
•Password: sec00000
7
Confirm your printer in the pop-up window.
Now your printer is registered with Google Cloud Print™ service.
Registering from the Chrome Browser
•Make sure the printer machine is turned on and connected to a wired or
wireless network that has access to the Internet.
•You should create your Google account in the advance.
Google Cloud Print™
206
2. Using a Network-Connected Machine
1
Open the Chrome browser.
2
Visit www.google.com.
3
Sign in to the Google website with your Gmail™ address.
4
Enter your printer’s IP address in the address field and press the Enter key
or click Go.
5
Click Login in the upper right corner of the SyncThru™ Web Service
website.
6
If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and Password.
We recommend you to change the default password for security
reasons.
•ID: admin
•Password: sec00000
If the network environment is using a proxy server, you need to configure
the proxy’s IP and port number from Settings > Network Settings >
Google Cloud Print > Proxy Setting. Contact your network service
provider or network administrator for more information.
7
When the SyncThru™ Web Service window opens, click Settings >
Network Settings > Google Cloud Print.
8
Enter your printer’s name and description.
9
Click Register.
The confirmation pop-up window appears.
If you set the browser to block pop-ups, the confirmation window will not
appear. Allow the site to show pop-ups.
10
Click Finish printer registration.
11
Click Manage your printers.
Now your printer is registered with Google Cloud Print™ service.
Google Cloud Print™-ready devices will appear in the list.
Google Cloud Print™
207
2. Using a Network-Connected Machine
33
Printing with Google Cloud Print™
The printing procedure varies depending on the application or the device you
are using.You can see the application list that supports Google Cloud Print™
service.
Make sure the printer is turned on and connected to a wired or wireless
network that has access to the Internet.
Printing from an application on mobile device
The following steps are an example of using the Google Docs™ app from
Android mobile phone.
1
Install the Cloud Print application on your mobile device.
If you do not have the application, download it from the application store
such as Android Market or App Store.
2
Access the Google Docs™ application from your mobile device.
3
Tap the option button of the document that you want to print.
4
Tap the send button.
5
Tap the Cloud Print button.
6
Set the printing options if you want.
7
Tap Click here to Print.
Printing from the Chrome browser
The following steps are an example of using the Chrome browser.
1
Run Chrome.
2
Open the document or email that you want to print.
3
Click the wrench icon in the browser’s top right corner.
4
Click Print. A new tab for printing appears.
5
Select Print with Google Cloud Print.
6
Click the Print button.
3.Useful Setting Menus
This chapter explains how to browse the current status of your machine, and the method of setting for advanced
machine setup.
•Before you begin reading a chapter209
•Print menu210
•Copy menu211
•Fax menu214
•System setup217
209
3. Useful Setting Menus
Before you begin reading a chapter
This chapter explains all the features available for this series' models to help users easily understand the features.
You can check the features available for each model in the Basic Guide (see "Menu overview" on page 33).
The following are tips for using this chapter
•The control panel provides access to various menus to set up the machine or use the machine’s functions. These menus can be accessed by pressing (Menu).
•Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
•For models that do not have the (Menu) on the control panel, this feature is not applicable (see "Control panel overview" on page 24).
•Some menu names may differ from your machine depending on its options or the models.
210
3. Useful Setting Menus
Print menu
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 33).
To change the menu options:
•Press (Menu) > Print Setup on the control panel.
ItemDescription
Orientation
Selects the direction in which information is printed on a
page.
•Portrait
•Landscape
Duplex
a
You can set the machine to print copies on both sides of
paper.
•Off: Prints in normal mode.
•Short Edge
•Long Edge
Copies
You can enter the number of copies using the number
keypad.
Resolution
Specifies the number of dots printed per inch (dpi). The
higher the setting, the sharper printed characters and
graphics.
Clear TextPrints text darker than on a normal document.
Auto CR
Allows you to append the required carriage return to
each line feed, which is useful for Unix or DOS users.
SkipBlankPages
The printer detects the pritning data from computer
whether a page is empty or not. You can set to skip the
Press the name and number or the keypad button labeled with the letter
you want to search.
For example, if you want to find the name “MOBILE,” press the 6 button,
which is labeled with “MNO.”
4
Press (Stop/Clear) to return to ready mode.
9
Printing address book
You can check your (Address Book) settings by printing a list.
1
Select ct (fax) > (Address Book) > Print on the control panel.
2
The machine begins printing.
231
4. Special Features
Printing features
•For basic printing features, refer to the Basic Guide (see "Basic printing"
on page 55).
•This feature may not be available depending on model or optional goods
(see "Features by model" on page 7).
10
Changing the default print settings
1
Click the Windows Start menu.
•For Windows 8, from the Charms, select Search > Settings.
2
For Windows XP/Server 2003, select Printer and Faxes.
•For Windows Server 2008/Vista, select Control Panel > Hardware
and Sound > Printers.
•For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
•For Windows 7/8, select Control Panel > Devices and Printers.
3
Right-click on your machine.
4
For Windows XP/Server 2003/Server 2008/Vista, select Printing
Preferences.
For Windows 7/8 or Windows Server 2008 R2, from context menus, select
Printing preferences.
If Printing preferences has a ►, you can select other printer drivers
connected to the selected printer.
5
Change the settings on each tab.
6
Click OK.
If you want to change the settings for each print job, change it in Printing
Preferences.
11
Setting your machine as a default machine
1
Click the Windows Start menu.
•For Windows 8, from the Charms, select Search > Settings.
2
For Windows XP/Server 2003, select Printer and Faxes.
•For Windows Server 2008/Vista, select Control Panel > Hardware
and Sound > Printers.
•For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
•For Windows 7/8, select Control Panel > Devices and Printers.
Printing features
232
4. Special Features
3
Select your machine.
4
Right-click your machine and select Set as Default Printer.
For Windows 7 or Windows Server 2008 R2, if Set as default printer has a
►, you can select other printer drivers connected to the selected printer.
12
Using advanced print features
XPS printer driver: used to print XPS file format.
•See "Features by model" on page 7.
•The XPS printer driver can be installed only on Windows Vista OS or
higher.
•For models that provide XPS driver from the Samsung website, http://
www.samsung.com > find your product> Support or downloads.
Printing to a file (PRN)
You will sometimes need to save the print data as a file.
1
Check the Print to file box in the Print window.
2
Click Print.
3
Type in the destination path and the file name, and then click OK.
For example, c:\Temp\file name.
If you type in only the file name, the file is automatically saved in My
Documents, Documents and Settings, or Users. The saved folder may
differ, depending on your operating system or the application you are
using.
Printing features
233
4. Special Features
Understanding special printer features
You can use advanced printing features when using your machine.
To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print
settings. The machine name, that appears in the printer properties window may differ depending on the machine in use.
•Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
•Select the Help menu or click the button from the window or press F1 on your keyboard and click on any option you want to know about (see "Using help"
on page 58).
ItemDescription
Multiple Pages per
Side
Selects the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will be reduced in size and
arranged in the order you specify. You can print up to 16 pages on one sheet.
Poster Printing
Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets
together to form one poster-size document.
Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab
to make it easier to paste the sheets together.
Printing features
234
4. Special Features
Booklet Printing
ab
Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to produce
a booklet.
•If you want to make a booklet, you need to print on Letter, Legal, A4, US Folio, or Oficio sized print media.
•The Booklet Printing option is not available for all paper sizes. Select the available paper Size option under the Paper tab to see what
paper sizes are available.
•If you select an unavailable paper size, this option can be automatically canceled. Select only available paper (paper without or
mark).
•Double-sided
Printing
b
•Double-sided
Printing (Manual)
a
Print on both sides of a sheet of paper (duplex). Before printing, decide how you want your document oriented.
•You can use this feature with Letter, Legal, A4, US Folio or Oficio sized paper
•If your machine does not have a duplex unit, you should complete the printing job manually. The machine prints every other page of
the document first. After that, a message appears on your computer.
•Skip Blank Pages feature does not work when you select the duplex option.
ItemDescription
8
9
Printing features
235
4. Special Features
•Double-sided
Printing
b
•Double-sided
Printing (Manual)
a
•Off: Disables this feature.
•Long Edge: This option is the conventional layout used in bookbinding.
•Short Edge: This option is the conventional layout used in calendars.
Paper OptionsChanges the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease the
document.
WatermarkThe watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters
reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document.
Watermark
(Creating a
watermark)
a To change the print settings from your software application, access Printing Preferences.
b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears.
c Enter a text message in the Watermark Message box.
You can enter up to 256 characters. The message displays in the preview window.
ItemDescription
Printing features
236
4. Special Features
Watermark
(Editing a watermark)
a To change the print settings from your software application, access Printing Preferences.
b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears.
c Select the watermark you want to edit from the Current Watermarks list and change the watermark message and options.
d Click Update to save the changes.
e Click OK or Print until you exit the Print window.
Watermark
(Deleting a
watermark)
a To change the print settings from your software application, access Printing Preferences.
b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears.
c Select the watermark you want to delete from the Current Watermarks list and click Delete.
d Click OK or Print until you exit the Print window.
Overlay
a
This option is available only when you use the PCL/SPL printer driver (see "Software" on page 7).
An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document.
Overlays are often used to take the place of letterhead paper. Rather than using preprinted letterhead, you can create an overlay containing
exactly the same information that is currently on your letterhead. To print a letter with your company’s letterhead, you do not need to load
preprinted letterhead paper in the machine: just print the letterhead overlay on your document.
To use a page overlay, you must create a new page overlay containing your logo or image.
•The overlay document size must be the same as the document you print with the overlay. Do not create an overlay with a watermark.
•The resolution of the overlay document must be the same as that of the document you will print with the overlay.
ItemDescription
Printing features
237
4. Special Features
Overlay
a
(Creating a new page
overlay)
a To save the document as an overlay, access Printing Preferences.
b Click the Advanced tab, and select Edit from the Text drop-down list. Edit Overlay window appears.
c In the Edit Overlay window, click Create.
d In the Save As window, type a name up to eight characters in the File name box. Select the destination path, if necessary (The default is
C:\FormOver).
e Click Save. The name appears on the Overlay List.
f Click OK or Print until you exit the Print window.
The file is not printed. Instead, it is stored on your computer hard disk drive.
Overlay
a
(Using a page overlay)
a Click the Advanced tab.
b Select the desired overlay from the Text drop-down list.
c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load. Select the overlay file you
want to use.
If you have stored the overlay file you want to use in an external source, you can also load the file when you access the Open window.
After you select the file, click Open. The file appears in the Overlay List box and is available for printing. Select the overlay from the Overlay
List box.
d If necessary, check Confirm Page Overlay When Printing box. If this box is checked, a message window appears each time you submit a
document for printing, asking you to confirm printing an overlay on your document.
If this box is not checked and an overlay has been selected, the overlay automatically prints with your document.
e Click OK or Print until you exit the Print window.
Overlay
a
(Deleting a page
overlay)
a In the Printing Preferences window, click the Advanced tab.
b Select Edit in the Text drop down list.
c Select the overlay you want to delete from the Overlay List box.
d Click Delete.
e When a confirming message window appears, click Yes.
f Click OK or Print until you exit the Print window. You can delete page overlays that you no longer use.
a.This option is not available when you use XPS driver.
•Short Edge: Prints pages to be read by flipping like a note pad.
2
5
3
Fax features
260
4. Special Features
3
Press OK.
4
Press (Stop/Clear) to return to ready mode.
40
Receiving faxes in memory
Since your machine is a multi-tasking device, it can receive faxes while you are
making copies or printing. If you receive a fax while you are copying or printing,
your machine stores incoming faxes in its memory. Then, as soon as you finish
copying or printing, the machine automatically prints the fax.
If fax is received and being printed, other copy and print jobs cannot be
processed at the same time.
41
Printing sent fax report automatically
You can set the machine to print a report with detailed information about the
previous 50 communication operations, including time and dates.
1
Press (fax) > (Menu) > System Setup > Report > Fax Sent on
the control panel.
2
Press (Stop/Clear) to return to ready mode.
5.Useful Management
Tools
This chapter introduces management tools provided to help you make full use of your machine.
•Accessing management tools262
•Easy Capture Manager263
•Samsung AnyWeb Print264
•Easy Eco Driver265
•Using SyncThru™ Web Service266
•Using Samsung Easy Document Creator269
•Using Samsung Easy Printer Manager270
•Using Samsung Printer Status273
•Using Samsung Printer Experience275
262
5. Useful Management Tools
Accessing management tools
Samsung provides a variety of management tools for Samsung printers.
1
Make sure that the machine is connected to your computer and powered on.
2
From the Start menu, select Programs or All Programs.
•For Windows 8, from the Charms, select Search > Apps.
3
Find Samsung Printers.
4
Under Samsung Printers, you can see installed management tools.
5
Click the management tool you want to use.
•After installing the driver, for some management tools, you can access them directly from the Start menu > Programs or All Programs.
•For Windows 8, after installing the driver, for some management tools, you can access them directly from the Start screen by clicking on the corresponding tile.
263
5. Useful Management Tools
Easy Capture Manager
•Available for Windows OS users only.
•This feature may not be available depending on model or optional goods (see "Software" on page 7).
Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your captured screen as captured or edited.
264
5. Useful Management Tools
Samsung AnyWeb Print
•This feature may not be available depending on model or optional goods (see "Software" on page 7).
•Available for Windows OS users only.
This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily than when you use an ordinary program. Download the
software from the Samsung website then unpack and install it: (http://www. samsung.com > find your product > Support or Downloads).
265
5. Useful Management Tools
Easy Eco Driver
•This feature may not be available depending on model or optional goods (see "Software" on page 7).
•Available for Windows OS users only (see "Software" on page 7).
With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing.
Easy Eco Driver also allows you simple editing such as removing images and texts, and more. You can save frequently used settings as a preset.
How to use:
1 Open a document to print.
2 Open printing preference window (see "Opening printing preferences" on page 57).
3 From the Favorites tab, select Eco Printing Preview.
4 Click OK > Print in the window.
A preview window appears.
5 Select the options you want to apply to the document.
You can see the preview of the applied features.
6 Click Print.
If you want to run Easy Eco Driver every time you print, check Start Easy Eco Driver before printing job checkbox in the Basic tab of the printing preference
window.
266
5. Useful Management Tools
Using SyncThru™ Web Service
•Internet Explorer 6.0 or higher is the minimum requirement for
SyncThru™ Web Service.
•SyncThru™ Web Service explanation in this user’s guide may differ from
your machine depending on its options or models.
•Network model only (see "Software" on page 7).
1
Accessing SyncThru™ Web Service
1
Access a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address of your printer (http://xxx.xxx.xxx.xxx) in
the address field and press the Enter key or click Go.
2
Your machine’s embedded website opens.
Logging into SyncThru™ Web Service
Before configuring options in SyncThru™ Web Service, you need to log-in as an
administrator. You can still use SyncThru™ Web Service without logging in but
you won’t have access to Settings tab and Security tab.
1
Click Login on the upper right of the SyncThru™ Web Service website.
2
Type in the ID and Password then click Login.
•ID: admin
•Password: sec00000
2
SyncThru™ Web Service overview
Some tabs may not appear depending on your model.
Information tab
This tab gives you general information about your machine. You can check
things, such as remaining amount of toner. You can also print reports, such as an
error report.
•Active Alerts: Shows the alerts that have occurred in the machine and their
severity.
•Supplies: Shows how many pages are printed and amount of toner left in
the cartridge.
Using SyncThru™ Web Service
267
5. Useful Management Tools
•Usage Counters: Shows the usage count by print types: simplex and
duplex.
•Current Settings: Shows the machine’s and network’s information.
•Print information: Prints reports such as system related reports, e-mail
address, and font reports.
Settings tab
This tab allows you to set configurations provided by your machine and
network. You need to log-in as an administrator to view this tab.
•Machine Settings tab: Sets options provided by your machine.
•Network Settings tab: Shows options for the network environment. Sets
options such as TCP/IP and network protocols.
Security tab
This tab allows you to set system and network security information. You need to
log-in as an administrator to view this tab.
•System Security: Sets the system administrator’s information and also
enables or disables machine features.
•Network Security: Sets settings for IPSec, and IPv4/IPv6 filtering.
Maintenance tab
This tab allows you to maintain your machine by upgrading firmware and
setting contact information for sending emails. You can also connect to
Samsung website or download drivers by selecting the Link menu.
•Firmware Upgrade: Upgrade your machine’s firmware.
•Contact Information: Shows the contact information.
•Link: Shows links to useful sites where you can download or check
information.
3
E-mail notification setup
You can receive emails about your machine’s status by setting this option. By
setting information such as IP address, host name, e-mail address and SMTP
server information, the machine status (toner cartridge shortage or machine
error) will be sent to a certain person's e-mail automatically. This option may be
used more frequently by a machine administrator.
1
Start a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field
and press the Enter key or click Go.
2
Your machine’s embedded website opens.
3
From the Settings tab, select Machine Settings > E-mail Notification.
Using SyncThru™ Web Service
268
5. Useful Management Tools
If you have not configured outgoing server environment, go to Settings >
Network Settings > Outgoing Mail Server(SMTP) to configure network
environment before setting e-mail notification.
4
Select Enable check box to use the E-mail Notification.
5
Click Add button to add e-mail notification user.
Set the recipient name and e-mail address(es) with notification items
you want to receive an alert for.
6
Click Apply.
If the firewall is activated, the e-mail may not be sent successfully. In that
case, contact a network administrator.
4
Setting the system administrator’s information
This setting is necessary for using the e-mail notification option.
1
Start a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field
and press the Enter key or click Go.
2
Your machine’s embedded website opens.
3
From the Security tab, select System Security > System Administrator
4
Enter the name of the administrator, phone number, location, and email
address.
5
Click Apply.
269
5. Useful Management Tools
Using Samsung Easy Document Creator
Samsung Easy Document Creator is an application to help users scan, compile,
and save documents in multiple formats, including .epub format. These
documents can be shared via social networking sites or fax. Whether you’re a
student needing to organize research from the library or a stay-at-home mom
sharing scanned pictures from last year’s birthday party, Samsung Easy
Document Creator will provide you with the necessary tools.
The Samsung Easy Document Creator provides features below:
•Image Scanning: Use for scanning single or mulitple pictures.
•Document Scanning: Use for scanning documents with text or text and
images.
•Text Converting: Use for scanning documents that need to be saved in an
editable text format.
•Book Scanning: Use for scanning books with the flatbed scanner.
•SNS Upload: Provides an easy and quick way to upload scanned image or
existing images to a variety of social networking sites (SNS).
•E-Book Conversion: Provides the ability to scan multiple documents in as
one e-book or convert existing files into an e-book format.
•Plug-in: Scan, fax, and convert to E-Book directly from the Microsoft Office
program.
Click the Help () button from the window and click on any option you
want to know about.
270
5. Useful Management Tools
Using Samsung Easy Printer Manager
•This feature may not be available depending on model or optional goods
(see "Software" on page 7).
•Available for Windows and Mac OS users only (see "Software" on page 7).
•For Windows, Internet Explorer 6.0 or higher is the minimum
requirement for Samsung Easy Printer Manager.
Samsung Easy Printer Manager is an application that combines Samsung
machine settings into one location. Samsung Easy Printer Manager combines
device settings as well as printing environments, settings/actions and
launching. All of these features provide a gateway to conveniently use your
Samsung machine. Samsung Easy Printer Manager provides two different user
interfaces for the user to choose from: the basic user interface and the advanced
user interface. Switching between the two interfaces is easy: just click a button.
5
Understanding Samsung Easy Printer Manager
To open the program:
For Windows,
Select Start > Programs or All Programs > Samsung Printers > Samsung
and print information through SyncThru™ Web Service.
Your machine needs to be connected to a network. This
button will be disabled if your machine is connected via
USB cable.
6
Device List &
Latest Scanned
Image
The scan list displays devices that supports Samsung
Printer Experience. Under the device, you can see the
latest scanned images. Your machine needs to be
connected to a network to scan from here.
This section is for the users with multi-functional
printers.
Using Samsung Printer Experience
277
5. Useful Management Tools
Deleting a printer
1
From the Charms, select Settings.
Or, right-click the Samsung Printer Experience page and select
Settings.
2
Select Remove Printer
3
Select the printer you want to delete.
4
Click Yes.
You can see that the deleted printer is removed from the screen.
10
Printing from Windows 8
This section explains common printing tasks from the Start screen.
Basic printing
1
Open the document to print.
2
From the Charms, select Devices.
3
Select your printer from the list
4
Select the printer settings, such as the number of copies and orientation.
5
Click the Print button to start the print job.
Using Samsung Printer Experience
278
5. Useful Management Tools
Cancelling a print job
If the printing job is waiting in the print queue or print spooler, cancel the job as
follows:
•You can access this window by simply double-clicking the machine icon
() in the Windows task bar.
•You can also cancel the current job by pressing (Stop/Clear) button on
the control panel.
Opening more settings
The screen may appear somewhat different depending on the model or
options.
You can set up more printing parameters.
1
Open the document you want to print.
2
From the Charms, select Devices.
3
Select your printer from the list
4
Click More settings.
Basic tab
Basic
This option allows you to choose the basic printing settings such as copies,
orientation, and document type.
Eco settings
This option allows you to choose multiple pages per side to save media.
Using Samsung Printer Experience
279
5. Useful Management Tools
Advanced tab
Paper settings
This option allows you to set the basic paper handling specifications.
Layout settings
This option allows you to set the various ways to layout your documents.
Security tab
Some features may not be available depending on the model or options. If
this tab is not shown or disabled, it means that these features are not
supported.
Job Accounting
This option allows you to print with the given permission.
Confidential Printing
This option is used for printing confidential documents. You need to enter a
password to print using it.
Using Samsung Printer Experience
280
5. Useful Management Tools
11
Scanning from Windows 8
This section is for the users with multi-functional printers.
Scanning with your machine lets you turn pictures and text into digital files that
can be stored on your computer.
Scanning from Samsung Printer Experience
The most frequently used printing menus are displayed for quick scanning.
1
Place a single document face down on the document glass, or load the
documents face up into the document feeder.
2
Click the Samsung Printer Experience tile on the Start screen.
3
Click Scan ().
4
Set up the scanning parameters such as image type, document size, and
resolution.
5
Click Prescan ()to check the image.
6
Adjust the prescanned image with scanning operation functions such as
rotate and mirror.
7
Click Scan ()and save the image.
•When you place the originals in the ADF (or DADF), Prescan () is not
available.
•You can skip step 5, if the Prescan option is selected.
6.Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
•Paper feeding problems282
•Power and cable connecting problems283
•Printing problems284
•Printing quality problems288
•Copying problems296
•Scanning problems297
•Faxing problems299
•Operating system problems301
282
6. Troubleshooting
Paper feeding problems
ConditionSuggested solutions
Paper jams during printing.Clear the paper jam.
Paper sticks together.•Check the maximum paper capacity of the tray.
•Make sure that you are using the correct type of paper.
•Remove paper from the tray and flex or fan the paper.
•Humid conditions may cause some paper to stick together.
Multiple sheets of paper do not feed.Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Paper does not feed into the machine.•Remove any obstructions from inside the machine.
•Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.
•There is too much paper in the tray. Remove excess paper from the tray.
•The paper is too thick. Use only paper that meets the specifications required by the machine.
The paper keeps jamming.•There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, use the
manual feeding in tray.
•An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine.
•There may be debris inside the machine. Open the front cover and remove any debris.
Transparencies stick together in the paper
exit.
Use only transparencies specifically designed for laser printers. Remove each transparency as it exits from the machine.
Envelopes skew or fail to feed correctly.Ensure that the paper guides are against both sides of the envelopes.
283
6. Troubleshooting
Power and cable connecting problems
ConditionSuggested solutions
The machine is not receiving power,
or the connection cable between the
computer and the machine is not
connected properly.
•Connect the machine to the electricity supply first. If the machine has a (Power/Wake Up) button on the control,
press it.
•Disconnect the machine’s cable and reconnect it.
284
6. Troubleshooting
Printing problems
ConditionPossible causeSuggested solutions
The machine does not
print.
The machine is not receiving power.
Connect the machine to the electricity supply first. If the machine has a (Power/
Wake Up) button on the control, press it.
The machine is not selected as the default
machine.
Select your machine as your default machine in Windows.
Check the machine for the following:
•The cover is not closed. Close the cover.
•Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page 99).
•No paper is loaded. Load paper (see "Loading paper in the tray" on page 42).
•The toner cartridge is not installed. Install the toner cartridge (see "Replacing the toner cartridge" on page 79).
•Make sure the protect cover and sheets are removed from the toner cartridge (see "Replacing the toner cartridge" on page 79).
If a system error occurs, contact your service representative.
The connection cable between the computer and
the machine is not connected properly.
Disconnect the machine cable and reconnect it (see "Rear view" on page 23).
The connection cable between the computer and
the machine is defective.
If possible, attach the cable to another computer that is working properly and print a job.
You can also try using a different machine cable.
The port setting is incorrect.Check the Windows printer settings to make sure that the print job is sent to the correct
port. If the computer has more than one port, make sure that the machine is attached to
the correct one.
Printing problems
285
6. Troubleshooting
The machine does not
print.
The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct.
The printer driver may be incorrectly installed.Uninstall and reinstall the machine’s driver.
The machine is malfunctioning.Check the display message on the control panel to see if the machine is indicating a
system error. Contact a service representative.
The document size is so big that the hard disk
space of the computer is insufficient to access the
print job.
Get more hard disk space and print the document again.
The output tray is full.Once the paper is removed from the output tray, the machine resumes printing.
The machine selects print
materials from the wrong
paper source.
The paper option that was selected in the
Printing Preferences may be incorrect.
For many software applications, the paper source selection is found under the Paper tab
within the Printing Preferences (see "Opening printing preferences" on page 57).
Select the correct paper source. See the printer driver help screen (see "Using help" on
page 58).
A print job is extremely
slow.
The job may be very complex.Reduce the complexity of the page or try adjusting the print quality settings.
Half the page is blank.The page orientation setting may be incorrect.Change the page orientation in your application (see "Opening printing preferences" on
page 57). See the printer driver help screen (see "Using help" on page 58).
The paper size and the paper size settings do not
match.
Ensure that the paper size in the printer driver settings matches the paper in the tray.
Or, ensure that the paper size in the printer driver settings matches the paper selection
in the software application settings you use (see "Opening printing preferences" on
page 57).
The machine prints, but
the text is wrong,
garbled, or incomplete.
The machine cable is loose or defective.Disconnect the machine cable and reconnect. Try a print job that you have already
printed successfully. If possible, attach the cable and the machine to another computer
that you know works and try a print job. Finally, try a new machine cable.
ConditionPossible causeSuggested solutions
Printing problems
286
6. Troubleshooting
The wrong printer driver was selected.Check the application’s printer selection menu to ensure that your machine is selected.
The software application is malfunctioning.Try printing a job from another application.
The operating system is malfunctioning.Exit Windows and reboot the computer. Turn the machine off and back on again.
Pages print, but they are
blank.
The toner cartridge is defective or out of toner.Redistribute the toner, if necessary.
If necessary, replace the toner cartridge.
•See "Redistributing toner" on page 76.
•See "Replacing the toner cartridge" on page 79.
The file may have blank pages.Check the file to ensure that it does not contain blank pages.
Some parts, such as the controller or the board,
may be defective.
Contact a service representative.
The machine does not
print PDF files correctly.
Some parts of graphics,
text, or illustrations are
missing.
Incompatibility between the PDF file and the
Acrobat products.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image
from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
The print quality of
photos is not good.
Images are not clear.
The resolution of the photo is very low. Reduce the photo size. If you increase the photo size in the software application, the
resolution will be reduced.
Before printing, the
machine emits vapor near
the output tray.
Using damp paper can cause vapor during
printing.
This is not a problem. Just keep printing.
ConditionPossible causeSuggested solutions
Printing problems
287
6. Troubleshooting
The machine does not
print special-sized paper,
such as billing paper.
Paper size and paper size setting do not match.Set the correct paper size in the Custom in Paper tab in Printing Preferences (see
"Opening printing preferences" on page 57).
The printed billing paper
is curled.
The paper type setting does not match.Change the printer option and try again. Go to Printing Preferences, click Paper tab,
and set type to Thick (see "Opening printing preferences" on page 57).
ConditionPossible causeSuggested solutions
288
6. Troubleshooting
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem.
ConditionSuggested solutions
Light or faded print•If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the
toner cartridge" on page 79).
•The paper may not meet paper specifications; for example, the paper may be too moist or rough.
•If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn
the toner save mode off. See the help screen of the printer driver.
•A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine
(see "Cleaning the machine" on page 86).
•The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
86). If these steps do not correct the problem, contact a service representative.
The top half of the paper is
printed lighter than the rest of
the paper
The toner might not adhere properly to this type of paper.
•Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 57).
Printing quality problems
289
6. Troubleshooting
Toner specks•The paper may not meet specifications; for example, the paper may be too moist or rough.
•The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 86).
•The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 86).
DropoutsIf faded areas, generally rounded, occur randomly on the page:
•A single sheet of paper may be defective. Try reprinting the job.
•The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper.
•The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
•Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick (see "Opening
printing preferences" on page 57).
If these steps do not correct the problem, contact a service representative.
White Spots If white spots appear on the page:
•The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be
dirty. Clean the inside of your machine (see "Cleaning the machine" on page 86).
•The paper path may need cleaning. Clean the inside of your machine (see "Cleaning the machine" on page 86).
If these steps do not correct the problem, contact a service representative.
ConditionSuggested solutions
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Printing quality problems
290
6. Troubleshooting
Vertical linesIf black vertical streaks appear on the page:
•The surface (drum part) of the cartridge inside the machine has probably been scratched. Remove the cartridge and install a new
one (see "Replacing the toner cartridge" on page 79, "Replacing the imaging unit" on page 82).
If white vertical streaks appear on the page:
•The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
86). If these steps do not correct the problem, contact a service representative.
Black or color backgroundIf the amount of background shading becomes unacceptable:
•Change to a lighter weight paper.
•Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount
of background shading.
•Remove the old toner cartridge and install a new one (see "Replacing the toner cartridge" on page 79).
•Thoroughly redistribute the toner (see "Redistributing toner" on page 76).
Toner smear•Clean the inside of the machine (see "Cleaning the machine" on page 86).
•Check the paper type and quality.
•Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 79).
ConditionSuggested solutions
Printing quality problems
291
6. Troubleshooting
Vertical repetitive defectsIf marks repeatedly appear on the printed side of the page at even intervals:
•The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see
"Replacing the toner cartridge" on page 79).
•Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after
a few more pages.
•The fusing assembly may be damaged. Contact a service representative.
Background scatterBackground scatter results from bits of toner randomly distributed on the printed page.
•The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that
the paper does not absorb too much moisture.
•If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams
on the reverse side. Printing on seams can cause problems.
Or select Thick from the Printing Preferences window (see "Opening printing preferences" on page 57).
•If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application
or in Printing Preferences (see "Opening printing preferences" on page 57). Ensure the correct paper type is selected. For example:
If Thicker Paper is selected, but Plain Paper actually used, an overcharging can occur causing this copy quality problem.
•If you are using a new toner cartridge, redistribute the toner first (see "Redistributing toner" on page 76).
Toner particles are around bold
characters or pictures
The toner might not adhere properly to this type of paper.
•Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 57).
•Ensure the correct paper type is selected. For example: If Thicker Paper is selected, but Plain Paper actually used, an overcharging
can occur causing this copy quality problem.
ConditionSuggested solutions
A
Printing quality problems
292
6. Troubleshooting
Misformed characters•If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper.
Page skew•Ensure that the paper is loaded properly.
•Check the paper type and quality.
•Ensure that the guides are not too tight or too loose against the paper stack.
Curl or wave•Ensure that the paper is loaded properly.
•Check the paper type and quality. Both high temperature and humidity can cause paper curl.
•Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
ConditionSuggested solutions
AaBbC
AaBbC
AaBbC
AaBbC
AaBbCc
Printing quality problems
293
6. Troubleshooting
Wrinkles or creases•Ensure that the paper is loaded properly.
•Check the paper type and quality.
•Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Back of printouts are dirty•Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 86).
Solid color or black pages•The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
•The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
page 79).
•The machine may require repairing. Contact a service representative.
ConditionSuggested solutions
A
Printing quality problems
294
6. Troubleshooting
Loose toner•Clean the inside of the machine (see "Cleaning the machine" on page 86).
•Check the paper type and quality.
•Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 79).
If the problem persists, the machine may require repair. Contact a service representative.
Character voidsCharacter voids are white areas within parts of characters that should be solid black:
•If you are using transparencies, try another type of transparency. Because of the composition of transparencies, some character
voids are normal.
•You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
•The paper may not meet paper specifications.
Horizontal stripesIf horizontally aligned black streaks or smears appear:
•The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.
•The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
page 79).
If the problem persists, the machine may require repairing. Contact a service representative.
ConditionSuggested solutions
A
Printing quality problems
295
6. Troubleshooting
CurlIf the printed paper is curled or paper does not feed into the machine:
•Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
•Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin (see
"Opening printing preferences" on page 57).
•An unknown image
repetitively appears on a few
sheets
•Loose toner
•Light printor contamination
occurs
Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.
The high altitude may affect the print quality, such as loose toner or light imaging. Change the altitude setting for your machine (see
"Altitude adjustment" on page 225).
ConditionSuggested solutions
296
6. Troubleshooting
Copying problems
ConditionSuggested solutions
Copies are too light or too dark.Adjust the darkness in copy feature to lighten or darken the backgrounds of copies (see "Changing the settings for each copy" on page
62).
If the defect still appears after
cleaning the machine.
set the Copy Feature > Adjust Bkgd. > Auto. (see "Menu overview" on page 33).
Smears, lines, marks, or spots
appear on copies.
•If the defects are on the original, adjust darkness in copy feature to lighten the background of your copies.
•If there are no defects on the original, clean the scan unit (see "Cleaning the scan unit" on page 91).
Copy image is skewed.•Ensure that the original is aligned with the registration guide.
•The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 86).
Blank copies print out.Ensure that the original is face down on the scanner glass or face up in the document feeder.
If these steps do not correct the problem, contact a service representative.
Image rubs off the copy easily.•Replace the paper in the tray with paper from a new package.
•In high humidity areas, do not leave paper in the machine for extended periods of time.
Frequent copy paper jams
occur.
•Fan the paper, then turn it over in the tray. Replace the paper in the tray with a fresh supply. Check/adjust the paper guides, if
necessary.
•Ensure that the paper is the proper type and weight (see "Print media specifications" on page 118).
•Check for copy paper or pieces of copy paper remaining in the machine after a paper jam has been cleared.
Toner cartridge produces fewer
copies than expected before
running out of toner.
•Your originals may contain pictures, solids, or heavy lines. For example, your originals may be forms, newsletters, books, or other
documents that use more toner.
•The scanner lid may be left open while copies are being made.
•Turn the machine off and back on.
297
6. Troubleshooting
Scanning problems
ConditionSuggested solutions
The scanner does not work.•Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder (see
"Loading originals" on page 52).
•There may not be enough available memory to hold the document you want to scan. Try the Prescan function to see if that works.
Try lowering the scan resolution rate.
•Check that the machine printer cable is connected properly.
•Make sure that the machine printer cable is not defective. Switch the printer cable with a known good cable. If necessary, replace
the printer cable.
•Check that the scanner is configured correctly. Check scan setting in the application you want to use to make certain that the
scanner job is being sent to the correct port (for example, USB001).
The unit scans very slowly.•Check if the machine is printing received data. If so, scan the document after the received data has been printed.
•Graphics are scanned more slowly than text.
•Communication speed slows in scan mode because of the large amount of memory required to analyze and reproduce the scanned
image. Set your computer to the ECP printer mode through BIOS setting. It will help to increase the speed. For details about how
to set BIOS, refer to your computer user’s guide.
Scanning problems
298
6. Troubleshooting
Message appears on your
computer screen:
•Device can’t be set to the H/W
mode you want.
•Port is being used by another
program.
•Port is disabled.
•Scanner is busy receiving or
printing data. When the
current job is completed, try
again.
•Invalid handle.
•Scanning has failed.
•There may be a copying or printing job in progress. Try your job again when that job is finished.
•The selected port is currently being used. Restart your computer and try again.
•The machine printer cable may be improperly connected or the power may be off.
•The scanner driver is not installed or the operating environment is not set up properly.
•Ensure that the machine is properly connected and the power is on, then restart your computer.
•The USB cable may be improperly connected or the power may be off.
ConditionSuggested solutions
299
6. Troubleshooting
Faxing problems
ConditionSuggested solutions
The machine is not working,
there is no display, or the
buttons are not working.
•Unplug the power cord and plug it in again.
•Ensure that there is power being supplied to the electrical outlet.
•Ensure that the power is turned on.
No dial tone.•Check that the phone line is properly connected (see "Rear view" on page 23).
•Check that the phone socket on the wall is working by plugging in another phone.
The numbers stored in memory
do not dial correctly.
Make sure that the numbers are stored in memory correctly. To check that, print an address book list.
The original does not feed into
the machine.
•Make sure that the paper is not wrinkled and you are inserting it in correctly. Check that the original is the right size, not too thick
or thin.
•Make sure that the document feeder is firmly closed.
•The document feeder rubber pad may need to be replaced. Contact a service representative.
Faxes are not received
automatically.
•The receiving mode should be set to fax (see "Changing the receive modes" on page 257).
•Make sure that there is paper in the tray (see "Print media specifications" on page 118).
•Check to see if the display shows any error message. If it does, clear the problem.
The machine does not send.•Make sure that the original is loaded in the document feeder or on the scanner glass.
•Check the fax machine you are sending to, to see if it can receive your fax.
The incoming fax has blank
spaces or is of poor-quality.
•The fax machine sending you the fax may be faulty.
•A noisy phone line can cause line errors.
•Check your machine by making a copy.
•A toner cartridge has almost reached its estimated cartridge life. Replace the toner cartridge (see "Replacing the toner cartridge"
on page 79).
Faxing problems
300
6. Troubleshooting
Some of the words on an
incoming fax are stretched.
The fax machine sending the fax had a temporary document jam.
There are lines on the originals
you sent.
Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 91).
The machine dials a number,
but the connection with the
other fax machine fails.
The other fax machine may be turned off, out of paper, or cannot answer incoming calls. Speak with the other machine operator and
ask them to solve the problem on their side.
Faxes do not store in memory.There may not be enough memory space to store the fax. If the display indicating the memory status shows, delete any faxes you no
longer need from the memory, and then try to store the fax again. Call for service.
Blank areas appear at the
bottom of each page or on
other pages, with a small strip
of text at the top.
You may have chosen the wrong paper settings in the user option setting. Check the paper size and type again.
ConditionSuggested solutions
301
6. Troubleshooting
Operating system problems
1
Common Windows problems
Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.
ConditionSuggested solutions
“File in Use” message appears
during installation.
Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver.
“General Protection Fault”,
“Exception OE”, “Spool 32”, or
“Illegal Operation” messages
appear.
Close all other applications, reboot Windows and try printing again.
“Fail To Print”, “A printer
timeout error occurred”
message appear.
These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready
mode or after printing has completed, check the connection and/or whether an error has occurred.
Samsung Printer Experience is
not shown when you click more
settings.
Samsung Printer Experience is not installed. Download the app. from theWindows Store and install it.
Machine information is not
displayed when you click the
device in the Devices and
Printers.
Check the Printer properties. Click the Ports tab.
(Control Panel > Devices and Printers > Right-click on your printer icon and select Printer properties)
If the port is set to File or LPT, uncheck them and select TCP/IP, USB, or WSD.
Operating system problems
302
6. Troubleshooting
2
Common Mac problems
Refer to the Mac User’s Guide that came with your computer for further information on Mac error messages.
ConditionSuggested solutions
The machine does not print PDF files
correctly. Some parts of graphics, text, or
illustrations are missing.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
Some letters are not displayed normally
during cover page printing.
Mac OS cannot create the font while printing the cover page. The English alphabet and numbers are displayed normally on
the cover page.
When printing a document in Mac with
Acrobat Reader 6.0 or higher, colors
print incorrectly.
Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader.
Operating system problems
303
6. Troubleshooting
3
Common Linux problems
Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages.
ConditionSuggested solutions
There is no xsane nor simple-scan application on my
Linux machine.
For some Linux distributions, there might be no default scan application. To use scan features, install one of scan
applications using download center supplied by the OS(ex. Ubuntu Software Center for Ubuntu, Install/Remove
Software for openSUSE, Software for Fedora).
Scanner can not be found via network.For some Linux distributions, strong firewall is enabled and it may block our installer from opening the necessary
port for searching network devices. In such a case, open the snmp port - 22161 manually or disable the firewall
temporarily while using the device.
When printing more than one copy, the second copy
does not print.
The problem occurs on Ubuntu 12.04 due to the problem in standard CUPS filter 'pdftops'. Update 'cups-filters'
package to version 1.0.18 to fix the problem ('pdftops' is a part of 'cups-filters' package).
Unchecking the collate option in the Print Dialog
does not work.
For some distributions, GNOME Print Dialog has an issue handling the collate option. As workaround, set the
default value of collate option to False using the system's printing utility(execute "system-config-printer" in the
Terminal program).
Printing always works with duplex.This duplex issue was in Ubuntu 9.10 CUPS package. Update CUPS version to 1.4.1-5ubuntu2.2.
Printer is not added through system's printing
utility.
The problem occurs on Debian 7 due to the defect in 'system-config-printer' package of the Debian 7 (http://
bugs.debian.org/cgi-bin/bugreport.cgi?bug=662813 in Debian bug tracking system). Please use another way to
add printer (CUPS WebUI for example)
Paper size and orientation are disabled in the Print
Dialog when opening text files.
The problem occurs on Fedora 19 and it's related to 'leafpad' text editor on Fedora 19. Please use other text
editors like 'gedit'.
250
Contact SAMSUNG worldwide
Contact SAMSUNG worldwide
If you have any comments or questions regarding Samsung products, contact
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