This guide provides information concerning the installation, basic operation
and troubleshooting on windows.
ADVANCED
This guide provides information about the installation, advanced configuration, operation
and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
2
BASIC
1.Introduction
Key benefits 4
Features by models 6
Useful to know 8
About this user’s guide 9
Safety information 10
Machine overview 15
Control panel overview 17
Turning on the machine 19
Installing the driver locally 20
Reinstalling the driver 22
2.Basic setup
Printing a demo page 24
Media and tray 25
Basic printing 36
3.Maintenance
Ordering consumables and option 42
Available consumables 43
Available maintenance parts 44
Storing the toner cartridge 45
Redistributing toner 47
Replacing the toner cartridge 49
Replacing the imaging unit 52
Cleaning the machine 53
Tips for moving & storing your machine 57
4.Troubleshooting
Tips for avoiding paper jams 59
Clearing paper jams 60
Understanding the LED 68
5.Appendix
Specifications 71
Regulatory information 80
Copyright 91
1.Introduction
This chapter provides information you need to know before using the machine.
•Key benefits4
•Features by models6
•Useful to know8
•About this user’s guide9
•Safety information10
•Machine overview15
•Control panel overview17
•Turning on the machine19
•Installing the driver locally20
•Reinstalling the driver22
Key benefits
Environmentally friendly
•To save toner and paper, this machine supports the Eco feature.
•To save paper, you can print multiple pages on a single sheet of paper (see
"Using advanced print features" on page 158).
•To save paper, you can print on both sides of the paper (double-sided
printing) (see "Using advanced print features" on page 158).
•To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
•We recommend using recycled paper for saving energy.
Print with excellent quality and speed
•You can print with a resolution of up to 4,800 x 600 dpi effective (600 x 600
x 3 bit) output.
•Fast, on-demand printing.
-M262x series
▪For single-side printing, 26 ppm (A4) or 27 ppm (Letter).
-M282x Series
▪For single-side printing, 28 ppm (A4) or 29 ppm (Letter).
Convenience
•You can print on the go from your smartphone or computer using Google
Cloud Print™ enabled apps(see "Google Cloud Print™" on page 149).
•Easy Capture Manager allows you to easily edit and print whatever you
captured using the Print Screen key on the keyboard(see "Easy Capture
Manager" on page 175).
•Samsung Easy Printer Manager and Samsung Printer Status are a program
that monitors and informs you of the machine’s status and allows you to
customize the machine’s settings (see "Using Samsung Easy Printer
Manager" on page 181 or "Using Samsung Printer Status" on page 184).
•AnyWeb Print helps you screen-capture, preview, scrap, and print the
screen more easily than when you use the ordinary program (see "Samsung
AnyWeb Print" on page 176).
•Smart Update allows you to check for the latest software and install the
latest version during the printer driver installation process. This is available
only for Windows OS users.
•If you have Internet access, you can get help, support application, machine
drivers, manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or Downloads.
Key benefits
Wide range of functionality and application support
•Supports various paper sizes (see "Print media specifications" on page 73).
•Print watermark: You can customize your documents with words, such as
“CONFIDENTIAL” (see "Using advanced print features" on page 158).
•Print posters: The text and pictures of each page of your document are
magnified and printed across the multiple sheets of paper and can then be
taped together to form a poster (see "Using advanced print features" on
page 158).
•You can print in various operating systems (see "System requirements" on
page 76).
•Your machine is equipped with a USB interface and/or a network interface.
Supports various wireless network setting method
•Using the WPS (Wi-Fi Protected Setup™) button
-You can easily connect to a wireless network using the WPS button on
the machine and the access point (a wireless router).
•Using the USB cable or a network cable
-You can connect and set various wireless network settings using a USB
cable or a network cable.
•Using the Wi-Fi Direct
-You can conveniently print from your mobile device using the Wi-Fi or
Wi-Fi Direct feature.
See "Introducing wireless set up methods" on page 117.
Features by models
Some features and optional goods may not be available depending on
model or country.
Operating System
(●: Included, Blank: Not available)
Software
You can install the printer driver and software when you insert the
software CD into your CD-ROM drive.
For Windows, select the printer driver and software in the Select
Software to Install window.
Operating SystemM262x seriesM282x series
Windows●●
Mac●●
Linux●●
Unix●
SoftwareM262x seriesM282x series
SPL printer driver
a
●●
PCL printer driver
●
(M262xND only)
●
PS printer driver
XPS printer driver
b
●●
Samsung
Easy Printer
Manager
Device
Settings
●●
Samsung Printer Status●●
Direct Printing Utility
b
Samsung AnyWeb Print
b
●●
Features by models
(●: Included, Blank: Not available)
Variety feature
(●: Included, Blank: Not available)
SyncThru™ Web Service●
(M262xND only)
●
SyncThru Admin Web
Service
●
(M262xND only)
●
Easy Eco Driver●●
Easy Capture Manager●●
a.Depending on the operating system you use, the installed printer driver may differ.
b.Download the software from the Samsung website and install it: (http://
www.samsung.com > find your product > Support or Downloads). Before installing,
check whether your computer’s OS support the software.
FeaturesM262x seriesM282x series
Hi-Speed USB 2.0●●
Network Interface Ethernet
10/100 Base TX wired LAN
●
(M262xND only)
●
Network Interface 802.11b/
g/n wireless LAN
a
●
(M282xDW only)
SoftwareM262x seriesM282x series
IPv6
●
(M262xND only)
●
(M282xND/M282xDW
only)
Eco printing●●
Wi-Fi Protected Setup™
(WPS)
●
(M282xDW only)
Double-sided printing
●
(M262xD/M262xND
only)
●
Double-sided printing
(Manual)
bc
●
(M2620/M2625/
M2626 only)
AirPrint
●
(M262xND only)
●
Google Cloud Print™
●
(M262xND only)
●
a.Depending on your country, wireless LAN card may not be available. For some countries,
only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where
you bought your machine.
b.Available for Windows OS only.
c.Only tray 1 is supported.
FeaturesM262x seriesM282x series
Useful to know
The machine does not print.
•Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 37).
•Remove the driver and install it again (see "Installing the driver
locally" on page 20).
•Select your machine as your default machine in your Windows.
Where can I purchase option or consumables?
•Inquire at a Samsung distributor or your retailer.
•Visit www.samsung.com/supplies. Select your country/region
to view product service information.
The status LED flashes or remains constantly on.
•Turn the product off and on again.
•Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the LED" on
page 68).
A paper jam has occurred.
•Open and close the front door.
•Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 60).
Printouts are blurry.
•The toner level might be low or uneven. Shake the toner
cartridge.
•Try a different print resolution setting.
•Replace the toner cartridge.
Where can I download the machine’s driver?
•Visit www.samsung.com to download the latest machine’s
driver, and install it on your system.
9
1. Introduction
About this user’s guide
This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
•Read the safety information before using the machine.
•If you have a problem using the machine, refer to the troubleshooting
chapter.
•Terms used in this user’s guide are explained in the glossary chapter.
•All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.
•The screenshots in this user's guide may differ from your machine
depending on the machine’s firmware/driver version.
•The procedures in this user’s guide are mainly based on Windows 7.
1
Conventions
Some terms in this guide are used interchangeably, as below:
•Document is synonymous with original.
•Paper is synonymous with media, or print media.
•Machine refers to printer or MFP.
2
General icons
IconTextDescription
Caution
Gives users information to protect the machine from
possible mechanical damage or malfunction.
Note
Provides additional information or detailed
specification of the machine function and feature.
10
1. Introduction
Safety information
These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.
3
Important safety symbols
Explanation of all icons and signs used in this chapter
4
Operating environment
Warning
Warning
Hazards or unsafe practices that may result in severe
personal injury or death.
Caution
Hazards or unsafe practices that may result in minor
personal injury or property damage.
Do not attempt.
Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
•If the machine gets overheated, it releases smoke, makes
strange noises, or generates an odd odor, immediately turn off
the power switch and unplug the machine.
•The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.
Safety information
11
1. Introduction
Caution
5
Operating method
Caution
During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Burns could occur.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.
Otherwise, this could result in electric shock or fire.
If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.
Otherwise, this could result in electric shock or fire.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in.
Call an electrician to change the electrical outlet, or this could
result in electric shock.
Do not allow pets to chew on the AC power, telephone or PC
interface cords.
This could result in electric shock or fire and/or injury to your pet.
Do not forcefully pull the paper out during printing.
It can cause damage to the machine.
Be careful not to put your hand between the machine and paper
tray.
You may get injured.
Be careful when replacing paper or removing jammed paper.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.
Burns can occur.
When removing jammed paper, do not use tweezers or sharp metal
objects.
It can damage the machine.
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.
Safety information
12
1. Introduction
6
Installation / Moving
Warning
Caution
Do not block or push objects into the ventilation opening.
This could result in elevated component temperatures which can
cause damage or fire.
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord from the
electrical outlet.
Do not place the machine in an area with dust, humidity, or water
leaks.
This could result in electric shock or fire.
Before moving the machine, turn the power off and disconnect all
cords. The information below are only suggestions based on the
units weight.
If you have a medical condition that prevents you from lifting, do
not lift the machine. Ask for help, and always use the appropriate
amount of people to lift the device safety.
Then lift the machine:
• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift
with 2 people.
• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
more people.
The machine could fall, causing injury or machine damage.
Choose a flat surface with enough space for ventilation to place
the machine. Also consider the space required to open the cover
and trays.
The place should be well-ventilated and be far from direct light,
heat, and humidity.
When using the machine for a long period of time or printing a
large number of pages in a non-ventilated space, it could pollute
the air and be harmful to your health. Place the machine in a well-
ventilated space or open a window to circulate the air periodically.
Safety information
13
1. Introduction
7
Maintenance / Checking
Caution
Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine damage.
Use only No.26 AWG
a
or larger, telephone line cord, if necessary.
Otherwise, it can cause damage to the machine.
Make sure you plug the power cord into a grounded electrical
outlet.
Otherwise, this could result in electric shock or fire.
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
feet) with a 110V machine, then the gauge should be 16 AWG or
larger.
Otherwise, it can cause damage to the machine, and could result
in electric shock or fire.
Do not put a cover over the machine or place it in an airtight
location, such as a closet.
If the machine is not well-ventilated, this could result in fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock
or fire.
The machine should be connected to
the power level which is specified on the label.
If you are unsure and want to check the power level you are using,
contact the electrical utility company.
a.AWG: American Wire Gauge
Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.
This could result in electric shock or fire.
When you are working inside the machine replacing
consumables or cleaning the inside, do not operate the machine.
You could get injured.
Keep cleaning consumables away from children.
Children could get hurt.
Do not disassemble, repair or rebuild the machine by yourself.
It can damage the machine. Call a certified technician when the
machine needs repairing.
To clean and operate the machine, strictly follow the user's guide
provided with the machine.
Otherwise, you could damage the machine.
Safety information
14
1. Introduction
8
Supply usage
Caution
Keep the power cable and the contact surface of the plug clean
from dust or water.
Otherwise, this could result in electric shock or fire.
•Do not remove any covers or guards that are fastened with
screws.
•Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.
•The machine should only be repaired by a Samsung service
technician.
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
Do not burn any of the consumables such as toner cartridge or
fuser unit.
This could cause an explosion or uncontrollable fire.
When storing consumables such as toner cartridges, keep them
away from children.
Toner dust can be dangerous if inhaled or ingested.
Using recycled consumables, such as toner, can cause damage to
the machine.
In case of damage due to the use of recycled consumables, a
service fee will be charged.
For consumables that contain toner dust (toner cartridge, waste
toner bottle, imaging unit, etc.) follow the instructions below.
•When disposing of the consumables, follow the instructions
for disposal. Refer to the reseller for disposal instructions.
•Do not wash the consumables.
•
For a waste toner bottle, do not reuse it after emptying the
bottle.
If you do not follow the instructions above, it may cause machine
malfunction and environmental pollution. The warranty does
not cover damages caused by a user's carelessness.
When toner gets on your clothing, do not use hot water to wash
it.
Hot water sets toner into fabric. Use cold water.
When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
15
1. Introduction
Machine overview
9
Accessories
Power cord
Software CD
a
a.The software CD contains the printer drivers, user’s guide, and software applications.
Misc. accessories
b
b.Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
Machine overview
16
1. Introduction
10
Front view
•This illustration may differ from your machine depending on its model.
•Some features and optional goods may not be available depending on
model or country.
11
Rear view
•This illustration may differ from your machine depending on its model.
•Some features and optional goods may not be available depending on
model or country.
1Output tray7Paper width guides on a manual feeder
2Control panel8Output support
3
Front cover
9
Toner cartridge
a
a.M2620/ M2820 series only.
4
Paper level indicator
10
Toner cartridge
b
b.M2625/ M2626/ M2825/ M2826 series only.
5
Tray 1
11
Imaging unit
b
6Manual feeder
1
2
3
4
5
6
7
8
10
11
9
1
Network port
a
a.Network and wireless models only (see "Features by models" on page 6).
4
Power receptacle
2USB port5Rear cover
3
Power-switch
b
b.Only if the machine has a power switch.
5
1
2
3
4
17
1. Introduction
Control panel overview
This control panel may differ from your machine depending on its model.
There are various types of control panels.
1
Toner
Shows the status of the toner (see "Toner LED/ WPS
LED/ Power LED/ Eco LED" on page 69).
2
Eco
Enters Eco mode to reduce toner consumption and
paper usage (see "Eco options" on page 40).
3
Info sheet
a
Prints a demo page and network configuration
report (see "Printing a demo page" on page 24).
WPS
b
Configures the wireless network connection easily
without a computer (see "Wireless network setup"
on page 116).
Print screen
c
Press this button and the green LED will start
blinking. If you want to print only the active screen,
release the button when the green LED stops
blinking. If you want to print the whole screen,
release the button while it’s blinking.
•Print Screen can only be used in the
Windows and Mac operating systems.
•You can only use this function with USB-
connected machine.
•When printing the active window/
whole monitor screen using the print
screen button, the machine may use
more toner depending on what is being
printed.
•You can only use this function if the
machine’s Easy Printer Manager
program is installed. If you are a Mac OS
user, you need to enable Screen Print
Settings from the Easy Printer Manager
to use the Print Screen feature.
Control panel overview
18
1. Introduction
4
CancelStops an operation at any time and there are more
functions.
•Cancels the current job.
•Prints demo page: Press and hold this button
for about 2 seconds until the status LED blinks
slowly, and release.
•Supplies Info & Usage Counter: Press and hold
this button for about 6 seconds and release.
•Prints configuration reports/network
configuration reports
d
: Press and hold this
button for about 4 seconds until the status LED
blinks fast, and release.
5
PowerYou can turn the power on/off or wake the machine
up from the power save mode with this button.
6StatusLEDIndicates the status of your machine (see
"Understanding the LED" on page 68).
a.M262xND/M282xND only.
b.M282xDW only.
c.M262x/M262xD only.
d.Network and wireless models only (see "Features by models" on page 6).
19
1. Introduction
Turning on the machine
1
Connect the machine to the electricity supply first.
Press the power key or turn the switch on if the machine has a power switch.
2
Press (Power) on the control panel.
1
2
20
1. Introduction
Installing the driver locally
A locally connected machine is a machine directly attached to your computer
using the cable. If your machine is attached to a network, skip the following
steps below and go on to installing a network connected machine’s driver (see
"Installing driver over the network" on page 107).
•If you are a Mac, Linux, or Unix OS user, refer to the "Software installation"
on page 95.
•The installation window in this User’s Guide may differ depending on the
machine and interface in use.
•Only use a USB cable no longer than 3 meters (118 inches).
12
Windows
1
Make sure that the machine is connected to your computer and
powered on.
2
Insert the supplied software CD into your CD-ROM drive.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.
•For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
3
Read and check The software End User License Agreement and Using
Enhanced Features and Participating in Printer Usage Information
Collection Program (optional). Then, click Next.
4
Follow the instructions in the installation window.
Installing the driver locally
21
1. Introduction
From the Windows 8 Start Screen
•Samsung Printer Experience app can only be used in the Start screen
when V4 driver is installed. The V4 driver is automatically downloaded
from the Windows Update if your computer is connected to the Internet.
If not, you can manually download the V4 driver from Samsung website,
www.samsung.com > find your product > Support or downloads.
•You can download Samsung Printer Experience app from the Windows
Store. You need have a Microsoft account to use the Windows Store.
1 From Charms, select Search.
2 Click Store.
3 Search and click Samsung Printer Experience.
4 Click Install.
•If you install the driver using the supplied software CD, V4 driver is not
installed. If you want to use the V4 driver in the Desktop screen, you can
download from the Samsung website, www.samsung.com >find your
product > Support or downloads.
•If you want to install Samsung’s printer management tools, you need to
install them using the supplied software CD .
1
Make sure that your computer is connected to the Internet and powered
on.
2
Make sure that the machine is powered on.
3
Connect the computer and the machine with a USB cable.
The driver is automatically installed from the Windows Update.
22
1. Introduction
Reinstalling the driver
If the printer driver does not work properly, follow the steps below to reinstall
the driver.
13
Windows
1
Make sure that the machine is connected to your computer and
powered on.
2
From the Start menu, select Programs or All Programs > Samsung
Printers > UninstallSamsung PrinterSoftware.
•For Windows 8,
1 From Charms, select Search > Apps.
2 Search and click Control Panel.
3 Click Programs and Features.
4 Right-click the driver you want to uninstall and select Uninstall.
5 Follow the instructions in the window.
3
Follow the instructions in the installation window.
4
Insert the software CD into your CD-ROM drive and install the driver
again (see "Installing the driver locally" on page 20).
From the Windows 8 Start Screen
1
Make sure that the machine is connected to your computer and
powered on.
2
Click on the Uninstall Samsung Printer Software tile in the Start
screen.
3
Follow the instructions in the window.
•If you cannot find a Samsung Printer Software tile, unintstall from the
desktop screen mode.
•If you want to uninstall Samsung’s printer management tools, from the
Start screen, right-click the app > Uninstall > right-click the program
you want to delete >Uninstall and follow the instruction in the window.
2.Basic setup
After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would
like to set or change values.
•Printing a demo page24
•Media and tray25
•Basic printing36
24
2. Basic setup
Printing a demo page
Print a demo page to make sure that the machine is operating correctly.
To print a demo page:
In ready mode, press and hold (Cancel) button for about 2 seconds until the
status LED blinks, and release.
For a model with a Info sheet () button, press the button to print a
demo page.
25
2. Basic setup
Media and tray
This chapter provides information on how to load print media into your
machine.
•Using print media that does not meet these specifications may cause
problems or require repairs. Such repairs are not covered by Samsung’s
warranty or service agreements.
•Make sure not to use the inkjet photo paper with this machine. It could
cause damage to the machine.
•Using inflammable print media can cause a fire.
•Use designated print media(see "Print media specifications" on page
73).
The use of inflammable media or foreign materials left in the printer may
lead to overheating of the unit and, in rare cases may cause a fire.
1
Tray overview
To change the size, you need to adjust the paper guides.
If you do not adjust the guide, it may cause paper registration, image skew,
or jamming of the paper.
1Tray extention guide
2Paper length guide
3Paper width guide
3
1
2
Media and tray
26
2. Basic setup
Paper quantity indicator shows the amount of paper in the tray.
1 Full
2 Empty
Paper type available for duplex printing
Duplex printing might not be available for some models (see "Features by
models" on page 6).
Depending on the power voltage your machine uses, available paper types for
duplex printing differs. Refer to the below table.
1
2
Power voltageAvailable paper
110VLetter, Legal, US Folio, Oficio
220VA4
Media and tray
27
2. Basic setup
2
Loading paper in the tray
When printing using the tray, do not load paper on the manual feeder, it may cause a paper jam.
1
2
2
1
2
Media and tray
28
2. Basic setup
3
Loading in manual feeder
The manual feeder can hold special sizes and types of print material, such as postcards, note cards, and envelopes.
Tips on using the manual feeder
•Load only one type, size and weight of print media at time in the manual feeder.
•If you select Manual Feeder for the paper source in your software application, you need to press Print screen or Demo page, or WPS button each time you print
a page and load only one type, size and weight of print media at a time on the manual tray.
•To prevent paper jams, do not add paper while printing when there is still paper in the manual feeder.
•Print media should be loaded face up with the top edge going into the manual feeder first and be placed in the center of the tray.
•To ensure printing quality and to prevent paper jams, only load the available paper (see "Print media specifications" on page 73).
•Flatten any curl on postcards, envelopes, and labels before loading them into the manual feeder.
•When printing on special media, you must follow the loading guidelines (see "Printing on special media" on page 30).
•When papers overlap when printing using the manual feeder, open tray 1 and remove the overlapping papers then try printing again.
•When paper does not feed well while printing, push the paper in manually until it starts feeding automatically.
•When the machine is in a power save mode, the machine does not feed paper from the manual feeder. Wake up the machine by pressing the power button before
using the manual feeder.
Media and tray
29
2. Basic setup
Media and tray
30
2. Basic setup
4
Printing on special media
The table below shows the special media usable in each tray.
To change the paper setting set in the machine, from the Samsung Easy Printer
Managerselect (Switch to advanced mode)> Device Settings.
Then, set the paper type from the Printing preferences window > Paper tab >
Paper Type (see "Opening printing preferences" on page 38).
For example, if you want to print on labels, select Labels for Paper Type.
•When using special media, we recommend you feed one sheet at a time
(see "Print media specifications" on page 73).
•Printing the special media (Face up)
If special media are printed out with curl, wrinkles, crease, or black bold
lines, open the rear cover and try printing again. Keep the rear cover
opened during printing.
To see for paper weights for each sheet, refer to "Print media specifications" on
page 73.
(●: Included, Blank: Not available)
TypesTray Manual feeder
Plain●●
Thick ●●
Thicker ●
Thin ●●
Bond●●
Color ●
CardStock●●
Labels●
Transparency●
Envelope●
Thick Envelope●
Preprinted ●
Cotton●
Recycled●●
Archive●●
Media and tray
31
2. Basic setup
Envelope
Printing successfully on envelopes depends upon the quality of the envelopes.
To print an envelope, place it as shown in the following figure.
If envelopes are printed out with wrinkles, crease, or black bold lines, open the
rear cover and try printing again. Keep the rear cover opened during printing.
If you select Envelope from the Printing Preferences window, but the printed
images get easily erased, select Thick Envelope and try printing again.
However, this might cause some noise when printing.
•When selecting envelopes, consider the following factors:
-Weight: should not exceed 90 g/m
2
otherwise; jams may occur.
-Construction: should lie flat with less than 6 mm curl and should not
contain air.
-Condition: should not be wrinkled, nicked, nor damaged.
-Temperature: should resist the heat and pressure of the machine
during operation.
•Use only well-constructed envelopes with sharp and well-creased folds.
•Do not use stamped envelopes.
•Do not use envelopes with clasps, snaps, windows, coated lining, self-
adhesive seals, or other synthetic materials.
•Do not use damaged or poorly made envelopes.
•Be sure the seam at both ends of the envelope extends all the way to the
corner of the envelope.
1 Acceptable
2 Unacceptable
•Envelopes with a peel-off adhesive strip or with more than one flap that
folds over to seal must use adhesives compatible with the machine’s fusing
temperature for 0.1 second (about 170°C (338 °F)). The extra flaps and strips
might cause wrinkling, creasing, or jams, and may even damage the fuser.
•For the best print quality, position margins no closer than 15 mm from the
edges of the envelope.
•Avoid printing over the area where the envelope’s seams meet.
1
2
Media and tray
32
2. Basic setup
Transparency
To avoid damaging the machine, use only transparencies designed for use in
laser printers.
•Must withstand the machine’s fusing temperature.
•Place them on a flat surface after removing them from the machine.
•Do not leave unused transparencies in the paper tray for long. Dust and dirt
may accumulate on them, resulting in spotty printing.
•To avoid smudging caused by fingerprints, handle them carefully.
•To avoid fading, do not expose printed transparencies to prolonged
sunlight.
•Ensure that transparencies are not wrinkled, curled, or have any torn edges.
•Do not use transparencies that separate from the backing sheet.
•To prevent transparencies from sticking to each other, do not let the printed
sheets stack up as they are being printed out.
•Recommended media: Transparency for a color laser printer by Xerox, such
as 3R 91331(A4), 3R 2780 (Letter)
Labels
To avoid damaging the machine, use only labels designed for use in laser
printers.
•When selecting labels, consider the following factors:
-Adhesives: Should be stable at your machine’s fusing temperature.
Check your machine’s specifications to view the fusing temperature
(about 170°C (338°F)).
Media and tray
33
2. Basic setup
-Arrangement: Only use labels with no exposed backing between them.
Labels can peel off sheets that have spaces between the labels, causing
serious jams.
-Curl: Must lie flat with no more than 13 mm of curl in any direction.
-Condition: Do not use labels with wrinkles, bubbles, or other
indications of separation.
•Make sure that there is no exposed adhesive material between labels.
Exposed areas can cause labels to peel off during printing, which can cause
paper jams. Exposed adhesive can also cause damage to machine
components.
•Do not run a sheet of labels through the machine more than once. The
adhesive backing is designed for only a single pass through the machine.
•Do not use labels that are separating from the backing sheet or are wrinkled,
bubbled, or otherwise damaged.
Card stock/ Custom-sized paper
•In the software application, set margins at least 6.4 mm (0.25 inches) away
from the edges of the material.
Media and tray
34
2. Basic setup
Preprinted paper
When loading preprinted paper, the printed side should be facing up with an
uncurled edge at the front. If you experience problems with paper feeding, turn
the paper around. Note that print quality is not guaranteed.
•Must be printed with heat-resistant ink that will not melt, vaporize, or
release hazardous emissions when subjected to the machine’s fusing
temperature for 0.1 second (about 170°C (338°F)).
•Preprinted paper ink must be non-flammable and should not adversely
affect machine rollers.
•Before you load preprinted paper, verify that the ink on the paper is dry.
During the fusing process, wet ink can come off preprinted paper, reducing
print quality.
5
Setting the paper size and type
After loading paper in the paper tray, set the paper size and type.
To change the paper setting set in the machine, from the Samsung Easy Printer
Managerselect (Switch to advanced mode)> Device Settings.
Then, set the paper type from the Printing preferences window > Paper tab >
Paper Type (see "Opening printing preferences" on page 38).
If you want to use special-sized paper such as billing paper, select Custom
in the Paper tab in the Printing Preferences (see "Opening printing
preferences" on page 38).
Media and tray
35
2. Basic setup
6
Using the output support
The surface of the output tray may become hot if you print a large number
of pages at once. Make sure that you do not allow children near it.
Open the output support before printing. The printed pages stack on the output
support, and the output support will help the printed pages to align. The printer
sends printouts to the output tray by default.
36
2. Basic setup
Basic printing
7
Printing
•If you are a Mac, Linux, or Unix OS user, refer to the "Software installation"
on page 95.
•For Windows 8 user, see "Basic printing" on page 187.
The following Printing Preferences window is for Notepad in Windows 7.
1
Open the document you want to print.
2
Select Print from the File menu.
3
Select your machine from the Select Printer list.
4
The basic print settings including the number of copies and print range
are selected within the Print window.
To take advantage of the advanced printing features, click Properties or
Preferences from the Print window (see "Opening printing preferences" on
page 38).
5
To start the print job, click OK or Print in the Print window.
Basic printing
37
2. Basic setup
8
Canceling a print job
If the print job is waiting in the print queue or print spooler, cancel the job as
follows:
•You can access this window by simply double-clicking the machine icon
() in the Windows task bar.
•You can also cancel the current job by pressing (Cancel) on the control
panel.
Basic printing
38
2. Basic setup
9
Opening printing preferences
•The Printing Preferences window that appears in this user’s guide may
differ depending on the machine in use. However, the composition of
the Printing Preferences window is similar.
•When you select an option in Printing Preferences, you may see a
warning mark or . An mark means you can select that certain
option but it is not recommended, and an mark means you cannot
select that option due to the machine’s setting or environment.
1
Open the document you want to print.
2
Select Print from the file menu.
3
Select your machine from the Select Printer.
4
Click Properties or Preferences.
The screenshot may differ depending on model.
•You can apply Eco features to save paper and toner before printing (see
"Easy Eco Driver" on page 177).
•You can check the machine's current status using the Printer Status
button (see "Using Samsung Printer Status" on page 184).
Basic printing
39
2. Basic setup
Using a favorite setting
The Favorites option, which is visible on each preferences tab except for the
Samsung tab, allows you to save the current preferences for future use.
To save a Favorites item, follow these steps:
1
Change the settings as needed on each tab.
2
Enter a name for the item in the Favorites input box.
3
Click Save.
4
Enter name and description, and then select the desired icon.
5
Click OK. When you save Favorites, all current driver settings are saved.
To use a saved setting, select it in the Favorites tab. The machine is now set
to print according to the settings you have selected.
To delete saved settings, select it in the Favorites tab and click Delete.
10
Using help
Click the option you want to know on the Printing Preferences window and
press F1 on your keyboard.
11
Eco printing
The Eco function cuts toner consumption and paper usage. The Eco function
allows you to save print resources and lead you to eco-friendly printing.
If you press the Eco button from the control panel, Eco mode is enabled. The
default setting of Eco mode is duplex printing (long edge), multiple pages per
side (2-up), skip blank pages, and toner save. Some features may not be
available depending on model.
Basic printing
40
2. Basic setup
•Double-sided printing (long edge) feature is only available for duplex
models (see "Variety feature" on page 7).
•Depending on the printer driver you use, skip blank pages may not work
properly. If skip blank pages feature does not work properly, set the
feature from the Easy Eco Driver (see "Easy Eco Driver" on page 177).
Setting Eco mode on the control panel
If you set the Eco mode on with a password from the SyncThru™ Web
Service (Settings tab > Machine Settings > System > EcoSettings), the
Onforce message appears. You have to enter the password to change the
Eco mode status.
1
Press (Eco) button on the control panel.
When the LED on the button lights up, the Eco mode is enabled.
Setting Eco mode on the driver
Open the Eco tab to set Eco mode. When you see the eco image (), that
means the Eco mode is currently enabled.
Eco options
•Printer Default: Follows the settings set from the machine's control panel.
•None: Disables Eco mode.
•Eco Printing: Enables Eco mode. Activate the various eco items you want to
use.
Result simulator
Result Simulator shows the results of reduced emission of carbon dioxide, used
electricity, and the amount of saved paper in accordance with the settings you
selected.
•The results are calculated on the basis that the total number of printed
paper is one hundred without a blank page when the Eco mode is disabled.
•Refer to the calculation coefficient about CO2, energy, and paper from IEA,
the index of Ministry of Internal Affairs and Communication of Japan and
www.remanufacturing.org.uk. Each model has a different index.
•The power consumption in printing mode refers to the average printing
power consumption of this machine.
•The actual saved or reduced amount may differ depending on the operating
system used, computing performance, application software, connection
method, media type, media size, job complexity, etc.
3.Maintenance
This chapter provides information about purchasing consumables, option and maintenance parts available for your
machine.
•Ordering consumables and option42
•Available consumables43
•Available maintenance parts44
•Storing the toner cartridge45
•Redistributing toner47
•Replacing the toner cartridge49
•Replacing the imaging unit52
•Cleaning the machine53
•Tips for moving & storing your machine57
42
3. Maintenance
Ordering consumables and option
Available option may differ from country to country. Contact your sales representatives to obtain the list of available consumables, and maintenance parts.
To order Samsung-authorized consumables, option, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.
You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service.
43
3. Maintenance
Available consumables
When consumables reach the end of their life spans, you can order the following types of consumables for your machine:
Depending on the options, percentage of image area, and job mode used, the toner cartridge’s lifespan may differ.
When purchasing new toner cartridges or other consumables, these must be purchased in the same country as the machine you are using. Otherwise, new toner
cartridges or other consumables will be incompatible with your machine due to different configurations of toner cartridges and other consumables according to the
specific country conditions.
Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine
Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s
warranty.
TypeModel
Average yield
a
a.Declared yield value in accordance with ISO/IEC 19752.
To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service
provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its
“Average yield”.
Maintenance parts are replaced at specific intervals to avoid print quality and paper feed problems resulting from worn parts, see table below. The purpose of which
is to maintain your machine in top working condition. The maintenance parts below should be replaced when the life span of each item has been met.
Parts
Average yield
a
a.It will be affected by the operating system used, computing performance, application software, connecting method, media type, media size and job complexity.
Fuser unitApprox. 100,000pages
Transfer rollerApprox. 100,000 pages
Forward rollerApprox. 50,000 pages
Pick-Up rollerApprox. 50,000 pages
Retard rollerApprox. 50,000 pages
45
3. Maintenance
Storing the toner cartridge
Toner cartridges contain components that are sensitive to light, temperature
and humidity. Samsung suggests users follow these recommendations to
ensure optmal performance, highest quality, and longest life from your new
Samsung toner cartridge.
Store this cartridge in the same environment in which the printer will be used.
This should be in controlled temperature and humidity conditions. The toner
cartridge should remain in its original and unopened package until installation
– if original packaging is not available, cover the top opening of the cartridge
with paper and store in a dark cabinet.
Opening the cartridge package prior to use dramatically shortens its useful shelf
and operating life. Do not store on the floor. If the toner cartridge is removed
from the printer, follow the instructions below to store the toner cartridge
properly.
•Store the cartridge inside the protective bag from the original package.
•Store lying flat (not standing on end) with the same side facing up as if it
were installed in the machine.
•Do not store consumables in any of the following conditions:
-Temperature greater than 40°C (104°F).
-Humidity range less than 20% and greater than 80%.
-An environment with extreme changes in humidity or temperature.
-Direct sunlight or room light.
-Dusty places.
-A car for a long period of time.
-An environment where corrosive gases are present.
-An environment with salty air.
1
Handling instructions
•Do not touch the surface of the photoconductive drum in the cartridge.
•Do not expose the cartridge to unnecessary vibrations or shock.
•Never manually rotate the drum, especially in the reverse direction; this can
cause internal damage and toner spillage.
2
Toner cartridge usage
Samsung Electronics does not recommend or approve the use of non-Samsung
brand toner cartridges in your printer including generic, store brand, refilled, or
remanufactured toner cartridges.
Samsung’s printer warranty does not cover damage to the machine caused
by the use of a refilled, remanufactured, or non-Samsung brand toner
cartridges.
Storing the toner cartridge
46
3. Maintenance
3
Estimated cartridge life
Estimated cartridge life the life of the toner cartridge (or imaging unit) yield
depends on the amount of toner that print jobs require. The actual print yield
may vary depending on the print density of the pages you print on, operating
environment, percentage of image area, printing interval, media type and/or
media size. For example, if you print a lot of graphics, the consumption of the
toner is higher and you may need to change the cartridge more often.
47
3. Maintenance
Redistributing toner
When the toner cartridge is near the end of its life:
•White streaks or light printing occurs and/or density variation side to side.
•The Toner LED blinks orange.
If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still
occur even after you have redistributed the toner.
•Before opening the front cover, close the output support first.
•If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
4
M2620/ M2820 series
1
2
Redistributing toner
48
3. Maintenance
5
M2625/ M2626/ M2825/ M2826 series
1
2
49
3. Maintenance
Replacing the toner cartridge
•Before opening the front cover, close the output support first.
•Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
•If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
•Shake the toner cartridge thoroughly, it will increase the initial print quality.
•Do not touch the green underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
When a toner cartridge has reached the end of life, the machine will stop printing.
Replacing the toner cartridge
50
3. Maintenance
6
M2620/ M2820 series
Replacing the toner cartridge
51
3. Maintenance
7
M2625/ M2626/ M2825/ M2826 series
52
3. Maintenance
Replacing the imaging unit
8
M2625/ M2626/ M2825/ M2826 series
1
2
1
2
53
3. Maintenance
Cleaning the machine
If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing
condition and use your machine longer.
•Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the
cabinet.
•If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum
cleaner, toner blows in the air and might be harmful to you.
9
Cleaning the outside
Clean the machine cabinet with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine.
Cleaning the machine
54
3. Maintenance
10
Cleaning the inside
During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks
or smearing. Cleaning the inside of the machine clears and reduces these problems.
•Use a dry lint-free cloth to clean the machine.
•If your machine has a power switch, turn the power switch off before cleaning the machine.
•Before opening the front cover, close the output support first.
Cleaning the machine
55
3. Maintenance
Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such as
benzene or thinner. Printing quality problems can occur and cause damage to the machine.
1
2
2
1
1
2
2
1
Cleaning the machine
56
3. Maintenance
11
Cleaning the pickup roller
•Use a dry lint-free cloth to clean the machine.
•If your machine has a power switch, turn the power switch off before cleaning the machine.
1
2
1
2
57
3. Maintenance
Tips for moving & storing your machine
•When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to
the machine or reduce print quality.
•When moving the machine, make sure at least two people are holding the machine securely.
4.Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
•Tips for avoiding paper jams59
•Clearing paper jams60
•Understanding the LED68
This chapter gives helpful information for what to do if you encounter an error.
If your machine has a display screen, check the message on the display screen first to solve the
error. If you cannot find a solution to your problem in this chapter, refer to the Advanced Guide
(see "Troubleshooting" on page 194).
If you cannot find a solution in the User's Guide or the problem persists, call for service.
59
4. Troubleshooting
Tips for avoiding paper jams
By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:
•Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 25).
•Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray.
•Do not remove paper from the tray while your machine is printing.
•Flex, fan, and straighten paper before loading.
•Do not use creased, damp, or highly curled paper.
•Do not mix paper types in a tray.
•Use only recommended print media (see "Print media specifications" on page 73).
60
4. Troubleshooting
Clearing paper jams
To avoid tearing the paper, pull the jammed paper out slowly and gently.
1
In tray 1
Clearing paper jams
61
4. Troubleshooting
2
In the manual feeder
Clearing paper jams
62
4. Troubleshooting
3
Inside the machine
•The fuser area is hot. Take care when removing paper from the machine.
•Before opening the front cover, close the output support first.
Clearing paper jams
63
4. Troubleshooting
M2620/ M2820 series
1
2
2
Clearing paper jams
64
4. Troubleshooting
M2625/ M2626/ M2825/ M2826 series
1
2
1
2
1
2
Clearing paper jams
65
4. Troubleshooting
4
In the exit area
Clearing paper jams
66
4. Troubleshooting
5
In the duplex area
Clearing paper jams
67
4. Troubleshooting
If you do not see the paper in this area, stop and go to next step:
1
2
68
4. Troubleshooting
Understanding the LED
The color of the LED indicates the machine's current status.
•Some LEDs may not be available depending on model or country (see "Control panel overview" on page 17).
•To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Troubleshooting" on page 194).
•You also can resolve the error with the guideline from the computers’ Samsung Printer Status program window (see "Using Samsung Printer Status" on page 184).
•If the problem persists, call a service representative.
6
Status LED
StatusDescription
(Status LED)
Off
•The machine is off-line.
•The machine is in power save mode.
Green
Blinking
•When the backlight slowly blinks, the machine is receiving data from the computer.
•When the backlight blinks rapidly, the machine is printing data.
On•The machine is on-line and can be used.
Red
Blinking
A minor error has occurred and the machine is waiting for the error to be cleared. When the problem is cleared, the
machine resumes.
On
•The cover is opened. Close the cover.
•There is no paper in the tray when receiving or printing data. Load paper in the tray.
•The machine has stopped due to a major error. Reboot the power and try the printing job again. If the problem
persists, please call for service.
•An imaging unit has almost reached its estimated cartridge life
a
. It is recommended to replace the imaging unit (see
"Replacing the imaging unit" on page 52).
a. When the imaging unit has reached its end of life, the machine will stop printing. In this case, you can choose to stop or continue printing from the SyncThru™Web Service ( Settings > Machine
Settings > System > Setup > Supplies Manangement> Imaging Unit Stop) or Samsung Easy Printer Manager (Device Settings > System > Supplies Management > Imaging Unit Stop).
Turning off this option and continuing to print may damage the device’s system.
Orange
BlinkingUpgrading firmware.
OnA paper jam has occurred (see "Clearing paper jams" on page 60).
Understanding the LED
69
4. Troubleshooting
7
Toner LED/ WPS LED/ Power LED/ Eco LED
StatusDescription
(Toner LED)
Orange
Blinking
Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for
replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on
page 47).
On
A toner cartridge has almost reached its estimated cartridge life
a
. It is recommended to replace the toner cartridge (see
"Replacing the toner cartridge" on page 49).
a.Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752. The number of pages
may be affected by operating environment, printing interval, graphics, media type and media size. Some amount of toner may remain in the cartridge even when orange LED is on and the printer
stops printing.
OffAll toner cartridges are at normal capacity.
(WPS LED)
b
b.Wireless model only (see "Features by models" on page 6).
Blue
BlinkingThe machine is connecting to a wireless network.
On
The machine is connected to a wireless network(see "Wireless network setup" on page 116).
OffThe machine is disconnected from a wireless network.
(Power LED)
Blue
OnThe machine is in power save mode.
Off
The machine is in ready modeor the machine’s power is off.
(Eco LED)
Green
OnEco mode is on (see "Eco printing" on page 39).
OffEco mode is off.
5.Appendix
This chapter provides product specifications and information concerning applicable regulations.
•Specifications71
•Regulatory information80
•Copyright91
71
5. Appendix
Specifications
1
General specifications
The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information.
ItemsDescription
DimensionWidth x Length x Height368 x 334.5 x 202 mm (14.49 x 13.17 x 7.95 inches)
WeightMachine with consumables
•M2620 series: 7.0 kg (15.43 lbs)
•M2625/ M2626 series: 7.2 kg (15.87 lbs)
•M2625D/ M2626D series: 7.4 kg (16.31 lbs)
•M2820 series: 7.2 kg (15.87 lbs)
•M2825/ M2826 series: 7.4 kg (16.31 lbs)
Noise Level
a
Ready modeLess than 26 dB (A)
Print modeLess than 50 dB (A)
Temperature
Operation10 to 30°C (50 to 86 °F)
Storage (packed)-20 to 40°C (-4 to 104 °F)
Humidity
Operation20 to 80% RH
Storage (packed)10 to 90% RH
Power rating
b
110 volt modelsAC 110 - 127 V
220 volt modelsAC 220 - 240 V
Specifications
72
5. Appendix
Power consumption
Average operating modeLess than 400 W
Ready modeLess than 45 W
Power save mode
c
•M262x/ M262xD/ M262xND: Less than 0.9 W
•M282xND: Less than 1.0 W
•M282xDW: Less than 1.3 W (Wi-Fi Direct on: Less than 1.8 W
Network and wireless models only (see "Features by models" on page 6).
You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the
This user’s guide is provided for information purposes only. All information included herein is subject to change without notice.
Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.
•Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd.
•Microsoft, Windows, Windows Vista, Windows 7, Windows 8 and Windows Server 2008 R2 are either registered trademarks or trademarks of Microsoft
Corporation.
•iPad, iPhone, iPod touch, TrueType, Mac and Mac OS are trademarks of Apple Inc., registered in the U.S and other countries. AirPrint and the AirPrint logo are
trademarks of Apple Inc.
•LaserWriter is a trademark of Apple Computer, Inc.
•All other brand or product names are trademarks of their respective companies or organizations.
Refer to the 'LICENSE.txt' file in the provided CD-ROM for the open source license information.
REV. 1.01
ADVANCED
User’s Guide
ADVANCED
User’s Guide
This guide provides information about the installation, advanced
configuration, operation and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
BASIC
This guide provides information concerning the installation, basic operation and
troubleshooting on windows.
93
ADVANCED
1.Software installation
Installation for Mac 96
Reinstallation for Mac 97
Installation for Linux 98
Reinstallation for Linux 99
2.Using a network-connected
machine
Useful network programs 101
Wired network setup 102
Installing driver over the network 107
Wireless network setup 116
Samsung MobilePrint 148
Google Cloud Print™ 149
AirPrint 152
3.Special features
Altitude adjustment 155
Changing the default print settings 156
Setting your machine as a default machine 157
Using advanced print features 158
Using Direct Printing Utility 165
Mac printing 167
Linux printing 169
Unix printing 171
4.Useful management tools
Accessing management tools 174
Easy Capture Manager 175
Samsung AnyWeb Print 176
Easy Eco Driver 177
Using SyncThru™ Web Service 178
Using Samsung Easy Printer Manager 181
Using Samsung Printer Status 184
Using Samsung Printer Experience 186
Using the Linux Unified Driver Configurator 191
5.Troubleshooting
Paper feeding problems 195
Power and cable connecting problems 196
94
ADVANCED
Printing problems 197
Printing quality problems 201
Operating system problems 209
1.Software installation
This chapter provides instructions for installing essential and helpful software for use in an environment where the
machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using
the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network
connected machine’s driver (see Installing driver over the network107).
•Installation for Mac96
•Reinstallation for Mac97
•Installation for Linux98
•Reinstallation for Linux99
•If you are a Windows OS user, refer to the Basic Guide for installing the machine’s driver (see
"Installing the driver locally" on page 20).
•Only use a USB cable no longer then 3 meter (118 inches).
96
1. Software installation
Installation for Mac
1
Make sure that the machine is connected to your computer and
powered on.
2
Insert the supplied software CD into your CD-ROM drive.
3
Double-click the CD-ROM icon that appears on your Mac desktop.
•For Mac OS X 10.8, Double-click the CD-ROM that appears on Finder.
4
Double-click the MAC_Installer folder > Installer OS X icon.
5
Click Continue.
6
Read the license agreement and click Continue.
7
Click Agree to agree to the license agreement.
8
Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
9
Enter the password and click OK.
10
Select Direct Connection using USB cable on the Printer Connection
Type and click Continue.
11
Click Add Printer button to select your printer and add it to your printer
list.
12
After the installation is finished, click Close.
97
1. Software installation
Reinstallation for Mac
If the printer driver does not work properly, uninstall the driver and reinstall it.
1
Open the Applications folder > Samsung > Printer Software
Uninstaller.
2
To uninstall printer software, Click Continue.
3
Check the program you want to delete and click Uninstall.
4
Enter the password and click OK.
5
After the uninstallation is finished, click Close.
If a machine has already been added, delete it from the Print Setup Utility
or Print & Fax.
98
1. Software installation
Installation for Linux
You need to download Linux software packages from the Samsung website to
install the printer software (http://www.samsung.com > find your product >
Support or Downloads).
1
Installing the Unified Linux Driver
1
Make sure that the machine is connected to your computer and
powered on.
2
When the Administrator Login window appears, type “root” in the
Login field and enter the system password.
You must log in as a super user (root) to install the machine software. If you
are not a super user, ask your system administrator.
3
From the Samsung website, download the Unified Linux Driver package
to your computer.
4
Right-click the Unified Linux Driver package and extract the package.
5
Double click cdroot > autorun.
6
When the welcome screen appears, click Next.
7
When the installation is complete, click Finish.
The installation program added the Unified Driver Configurator desktop icon
and the Unified Driver group to the system menu for your convenience. If you
have any difficulties, consult the on-screen help that is available through your
system menu or from the driver package Windows applications, such as Unified
Driver Configurator or Image Manager.
99
1. Software installation
Reinstallation for Linux
If the printer driver does not work properly, uninstall the driver and reinstall it.
1
Make sure that the machine is connected to your computer and
powered on.
2
When the Administrator Login window appears, type “root” in the
Login field and enter the system password.
You must log in as a super user (root) to uninstall the printer driver. If you
are not a super user, ask your system administrator.
3
Open the Terminal program. When the Terminal screen appears, type in
Make sure that the machine is connected to your network and powered
on.
2
Insert the supplied software CD into your CD-ROM drive.
3
Double-click the CD-ROM icon that appears on your Mac desktop.
•For Mac OS X 10.8, Double-click the CD-ROM that appears on Finder.
4
Double-click the MAC_Installer folder > Installer OS X icon.
5
Click Continue.
6
Read the license agreement and click Continue.
/x or
/X
Uses existing machine
driver files to create printer
instance if it is already
installed.
This command provides a
way to install a printer
instance that uses installed
printer driver files without
installing an additional
driver.
/up”<printer
name>” or
/UP”<printer
name>”
Removes only specified
printer instance and not the
driver files.
This command provides a
way to remove only specified
printer instance from your
system without effecting
other printer drivers. It will
not remove printer driver
files from your system.
/d or
/D
Uninstalls all device drivers
and applications from your
system.
This command will remove
all installed device drivers
and application software
from your system.
/v”<share name>” or
/V”<share name>”
Shares installed machine
and add other available
platform drivers for Point &
Print.
It will install all supported
Windows OS platform’s
machine drivers to system
and share it with specified
<share name> for point and
print.
/o or
/O
Opens Printers and Faxes
folder after installation.
This command will open
Printers and Faxes folder
after the silent installation.
Command- lineDefinitionDescription
/h, /H or /?Shows Command-line Usage.
Command- lineDefinitionDescription
Installing driver over the network
112
2. Using a network-connected machine
7
Click Agree to agree to the license agreement.
8
Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
9
Enter the password and click OK.
10
Select Network connection on the Printer Connection Type and click
Continue.
11
Click Add Printer button to select your printer and add it to your printer
list.
12
Click IP and Select HP Jetdirect - Socket in Protocol.
13
Enter the machine’s IP address in the Address input field.
14
Enter the queue name in the Queue input field. If you cannot determine
the queue name for your machine server, try using the default queue
first.
15
if Auto Select does not work properly, choose Select Printer Software and
your machine name in Print Using.
16
Click Add.
17
After the installation is finished, click Close.
9
Linux
You need to download Linux software packages from the Samsung website to
install the printer software (http://www.samsung.com > find your product >
Support or Downloads).
Install the Linux driver and add network printer
1
Make sure that the machine is connected to your network and powered
on. Also, your machine’s IP address should have been set.
2
From the Samsung website, download the Unified Linux Driver package
to your computer.
3
Right-click the Unified Linux Driver package and extract the package.
4
Double-click the cdroot > autorun.
5
The Samsung installer window opens. Click Next.
6
The add printer wizard window opens. Click Next.
7
Select network printer and click Search button.
8
The machine’s IP address and model name appears on list field.
9
Select your machine and click Next.
Installing driver over the network
113
2. Using a network-connected machine
10
Input the printer description and Next.
11
After the machine is added, click Finish.
12
When installation is done, click Finish.
Add a network printer
1
Double-click the Unified Driver Configurator.
2
Click Add Printer.
3
The Add printer wizard window opens. Click Next.
4
Select Network printer and click the Search button.
5
The printer’s IP address and model name appears on list field.
6
Select your machine and click Next.
7
Enter the printer description and click Next.
8
After the machine is added, click Finish.
10
UNIX
•Make sure your machine supports the UNIX operating system before
installing the UNIX printer driver (see "Unix" on page 78).
•The commands are marked with “”, when typing the commands, do not
type “”.
•Some features and optional goods may not be available depending on
model or country (see "Features by models" on page 6).
To use the UNIX printer driver, you have to install the UNIX printer driver
package first, then setup the printer. You can download the UNIX printer driver
package from the Samsung website ((http://www.samsung.com > find your
product > Support or Downloads).
Installing the UNIX printer driver package
The installation procedure is common for all variants of UNIX OS mentioned.
1
From the Samsung website, download and unpack the UNIX Printer
Driver package to your computer.
2
Acquire root privileges.
“su -”
3
Copy the appropriate driver archive to the target UNIX computer.
Installing driver over the network
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2. Using a network-connected machine
See administration guide of your UNIX OS for details.
4
Unpack the UNIX printer driver package.
For example, on IBM AIX, use the following commands.
“gzip -d < enter the package name | tar xf -”
5
Go to the unpacked directory.
6
Run the install script.
“./install -i”
install is the installer script file which is used to install or uninstall the
UNIX Printer Driver package.
Use “chmod 755 install” command to give the permission to the
installer script.
7
Execute the “. /install –c” command to verify installation results.
8
Run “installprinter” from the command line. This will bring up the Add
Printer Wizard window. Setup the printer in this window referring to
the following procedures.
On some UNIX OS, for example on Solaris 10, just added printers may not be
enabled and/or may not accept jobs. In this case run the following two
commands on the root terminal:
“accept <printer_name>”
“enable <printer_name>”
Uninstalling the printer driver package
The utility should be used to delete the printer installed in the system.
a Run “uninstallprinter” command from the terminal.
It will open the Uninstall Printer Wizard.
The installed printers are listed in the drop-down list.
b Select the printer to be deleted.
c Click Delete to delete the printer from the system.
d Execute the “. /install –d” command to uninstall the whole package.
e To verify removal results, execute the “. /install –c” command.
To re-install it, use the command “. /install -i” to reinstall the binaries.
Installing driver over the network
115
2. Using a network-connected machine
Setting up the printer
To add the printer to your UNIX system, run ‘installprinter’ from the command
line. This will bring up the Add Printer Wizard window. Setup the printer in this
window according to the following steps:
1
Type the name of the printer.
2
Select the appropriate printer model from the model list.
3
Enter any description corresponding to the type of the printer in the
Type field. This is optional.
4
Specify any printer description in the Description field. This is optional.
5
Specify the printer location in the Location field.
6
Type the IP address or DNS name of the printer in the Device textbox for
network-connected printers. On IBM AIX with jetdirectQueue type,
only the DNS name is possible-numeric IP address is not allowed.
7
Queue type shows the connection as lpd or jetdirect in the
corresponding list box. Additionally, usb type is available on Sun Solaris
OS.
8
Select Copies to set the number of copies.
9
Check the Collate option to receive copies already sorted.
10
Check the Reverse Order option to receive copies in the reverse order.
11
Check the Make Default option to set this printer as default.
12
Click OK to add the printer.
116
2. Using a network-connected machine
Wireless network setup
•Make sure your machine supports wireless networking. Wireless
networking may not be available depending on the model (see "Features
by models" on page 6).
•If the IPv6 network seems to not be working, set all the network settings
to the factory defaults and try again using Clear Setting.
11
Getting started
Understanding your network type
Typically, you can only have one connection between your computer and the
machine at a time.
Wireless network name and network password
Wireless networks require higher security, so when an access point is first set up,
a network name (SSID), the type of security used, and a Network Password are
created for the network. Ask your network administrator about this information
before proceeding with the machine installation.
Infrastructure mode
This is an environment generally used for homes and SOHOs
(Small Office/ Home Office). This mode uses an access point to
communicate with the wireless machine.
Ad hoc mode
This mode does not use an access point. The wireless
computer and wireless machine communicate directly.
Wireless network setup
117
2. Using a network-connected machine
12
Introducing wireless set up methods
You can set wireless settings either from the machine or the computer. Choose the setting method from the below table.
Some wireless network installation types may not be available depending on the model or country.
Set up methodConnecting methodDescription & Reference
With Access Point
From the computerWindows user, see "Access point via USB cable" on page 123.
Windows user, see "Access point without a USB cable (recommended)" on page
127.
•Mac user, see "Access point via USB cable" on page 132.
•Mac user, see "Access point without a USB cable (recommended)" on page
134
See "Using a network cable" on page 139.
From the machine’s control panel•See "Machines with a display screen" on page 120.
•See "Machines without a display screen" on page 121.
See "Using the menu button" on page 123.
A
B
C
OR
D
E
F
Wireless network setup
118
2. Using a network-connected machine
•If problems occur during wireless set up or driver installation, refer to the troubleshooting chapter (see "Troubleshooting" on page 144).
•It is strongly recommneded that you set the passwrod on Access Points. If you do not set the password on Access Points, they might be exposed to illegal access from unknown machines
including PCs, smart phones and printers. Refer to the Access Point user’s guide for password settings.
Without Access PointFrom the computerWindows user, see "Ad hoc via USB cable" on page 129.
Mac user, see "Ad hoc via USB cable" on page 129.
Wi-Fi Direct setupSee "Setting up Wi-Fi Direct" on page 142.
Set up methodConnecting methodDescription & Reference
G
H
I
Wireless network setup
119
2. Using a network-connected machine
13
Using the WPS button
If your machine and an access point (or wireless router) support Wi-Fi Protected
Setup™ (WPS), you can easily configure the wireless network settings by
pressing the (WPS) button on the control panel without a computer.
•If you want to use the wireless network using the infrastructure mode,
make sure that the network cable is disconnected from the machine.
Using the WPS (PBC) button or entering the PIN from the computer to
connect to the access point (or wireless router) varies depending on the
access point (or wireless router) you are using. Refer to the user's guide
of the access point (or wireless router) you are using.
•When using the WPS button to set the wireless network, security settings
may change. To prevent this, lock the WPS option for the current wireless
security settings. The option name may differ depending on the access
point (or wireless router) you are using.
Items to prepare
•Check if the access point (or wireless router) supports Wi-Fi Protected
Setup™ (WPS).
•Check if your machine supports Wi-Fi Protected Setup™ (WPS).
•Networked computer (PIN mode only)
Choosing your type
There are two methods available to connect your machine to a wireless network
using the (WPS) button on the control panel.
The Push Button Configuration (PBC) method allows you to connect your
machine to a wireless network by pressing both the (WPS) button on the
control panel of your machine and the WPS (PBC) button on a Wi-Fi Protected
Setup™ WPS-enabled access point (or wireless router) respectively.
The Personal Identification Number (PIN) method helps you connect your
machine to a wireless network by entering the supplied PIN information on a Wi-
Fi Protected Setup™ WPS-enabled access point (or wireless router).
Factory default in your machine is PBC mode, which is recommended for a
typical wireless network environment.
Wireless network setup
120
2. Using a network-connected machine
Machines with a display screen
Connecting in PBC mode
1
Press and hold the (WPS) button on the control panel for more than
2 seconds.
The machine starts waiting for up to two minutes until you press the WPS
(PBC) button on the access point (or wireless router).
2
Press the WPS (PBC) button on the access point (or wireless router).
The messages are displayed on the display screen in the order below:
a Connecting: The machine is connecting to the access point (or
wireless router).
b Connected: When the machine is successfully connected to the
wireless network, the WPS LED light stays on.
c AP SSID: After completing the wireless network connection process,
the AP’s SSID information appears on the display.
3
Insert the supplied software CD into your CD-ROM drive, and follow the
instructions in the window to set up the wireless network.
Connecting in PIN mode
1
Press and hold the (WPS) button on the control panel for more than
2 seconds.
2
The eight-digit PIN appears on the display.
You need to enter the eight-digit PIN within two minutes on the
computer that is connected to the access point (or wireless router).
The messages are displayed on the display screen in the order below:
a Connecting: The machine is connecting to the wireless network.
b Connected: When the machine is successfully connected to the
wireless network, the WPS LED light stays on.
c SSID Type: After completing the wireless network connection
process, the AP’s SSID information is displayed on the LCD display.
3
Insert the supplied software CD into your CD-ROM drive, and follow the
instructions in the window to set up the wireless network.
Wireless network setup
121
2. Using a network-connected machine
Machines without a display screen
Connecting in PBC mode
1
Press and hold the (WPS) button on the control panel for about 2 - 4
seconds until the status LED blinks quickly.
The machine starts connecting to the wireless network. The LED blinks
slowly for up to two minutes until you press the PBC button on the
access point (or wireless router).
2
Press the WPS (PBC) button on the access point (or wireless router).
a The light blinks fast on the WPS LED. The machine is connecting to
the access point (or wireless router).
b When the machine is successfully connected to the wireless
network, the WPS LED light stays on.
3
Insert the supplied software CD into your CD-ROM drive, and follow the
instructions in the window to set up the wireless network.
Connecting in PIN mode
1
The network configuration report, including PIN, must be printed (see
"Printing a network configuration report" on page 102).
In ready mode, Press the (Cancel or Stop/Clear) button for more
than five seconds on the control panel.
The machine without the (Cancel or Stop/Clear) button: Press the
(WPS) button formore than ten seconds on the control panel.
You can find your machine’s PIN.
2
Press and hold the (WPS) button on the control panel for more than
4 seconds until the status LED stays on.
The machine starts connecting to the access point (or wireless router).
3
You need to enter the eight-digit PIN within two minutes on the
computer that is connected to the access point (or wireless router).
The LED blinks slowly for up to two minutes until you enter the eight-
digit PIN.
The WPS LED blinks in the order below:
a The light blinks fast on the WPS LED. The machine is connecting to
the access point (or wireless router).
b When the machine is successfully connected to the wireless
network, the WPS LED light stays on.
4
Insert the supplied software CD into your CD-ROM drive, and follow the
instructions in the window to set up the wireless network.
Wireless network setup
122
2. Using a network-connected machine
Re-connecting to a network
When the wireless function is off, the machine automatically tries to re-connect
to the access point (or wireless router) with the previously used wireless
connection settings and address.
In the following cases, the machine automatically re-connects to the
wireless network:
•The machine is turned off and on again.
•The access point (or wireless router) is turned off and on again.
Canceling the connection process
To cancel the wireless network connection when the machine is connecting to
the wireless network, press and release the (Cancel or Stop/Clear) or
(Power/Wakeup) button on the control panel. You need to wait 2 minutes to
re-connect to the wireless network.
Disconnecting from a network
To disconnect the wireless network connection, press the (WPS) button on
the control panel for more than two seconds.
•When the Wi-Fi network is in idle mode: The machine is immediately
disconnected from the wireless network and the WPS LED turns off.
•When the Wi-Fi network is being used: While the machine waits until the
current job is finished, the light blinks fast on the WPS LED. Then, the
wireless network connection is automatically disconnected and the WPS
LED turns off.
Wireless network setup
123
2. Using a network-connected machine
14
Using the menu button
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine
Before starting, you will need to know the network name (SSID) of your wireless
network and the network key if it is encrypted. This information was set when
the access point (or wireless router) was installed. If you do not know about your
wireless environment, please ask the person who set up your network.
After completing the wireless network connection, you need to install a
machine driver to print from an application (see "Installing driver over the
network" on page 107).
1
Press the (Menu) button on the control panel.
2
Press Network > Wireless > WLAN Settings.
3
Press the OK to select the setup method you want.
•Wizard (recommended): In this mode, the setup is automatic. The
machine will display a list of available networks from which to
choose. After a network is chosen then printer will prompt for the
corresponding security key.
•Custom: In this mode, users can give or edit manually their own SSID
, or choose the security option in detail.
15
Setup using Windows
Shortcut to the Samsung Easy Wireless Setup program without the CD: If
you have installed the printer driver once, you can access the Samsung Easy
Wireless Setup program without the CD (see "Accessing management tools"
on page 174).
Access point via USB cable
Items to prepare
•Access point
•Network-connected computer
•Software CD that was provided with your machine
•A machine installed with a wireless network interface
Wireless network setup
124
2. Using a network-connected machine
•USB cable
Creating the infrastructure network
1
Check wheter the USB cable is connected to the machine.
2
Turn on your computer, access point, and machine.
3
Insert the supplied software CD into your CD-ROM drive.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.
•For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
4
Read and accept The software End User License Agreement and
Using Enhanced Features and Participating in Printer Usage
Information Collection Program (optional). Then, click Next.
Wireless network setup
125
2. Using a network-connected machine
5
Select Wireless network connection on the Printer Connection Type
screen. Then, click Next.
6
If Select the Wireless Setup Method screen appears, select Using a
USB cable and click Next.
If your computer is wireless network enabled PC running Windows 7 or
higher, wireless network installation proceeds automatically. Go to step 10.
7
After searching, the window shows the wireless network devices. Select
the name (SSID) of the access point you want to use and click Next.
If you cannot find the network name you want to choose, or if you want to
set the wireless configuration manually, click Advanced Setting.
•Enter the wireless Network Name: Enter the SSID of the access point
(SSID is case-sensitive).
•Operation Mode: Select Infrastructure.
Wireless network setup
126
2. Using a network-connected machine
•Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
WPA Personal or WPA2 Personal: Select this option to authenticate the
print server based on a WPA Pre-Shared Key. This uses a shared secret key
(generally called Pre Shared Key pass phrase), which is manually
configured on the access point and each of its clients.
•Encryption: Select the encryption (None, WEP64, WEP128, TKIP, AES,
TKIP AES).
•Network Password: Enter the encryption network password value.
•Confirm Network Password: Confirm the encryption network
password value.
•WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
The wireless network security window appears when the access point has
security settings.
Enter the Network Password of the access point (or router).
8
If your printer supports Wi-Fi Direct and this function is disabled, its
corresponding screen will appear.
Click OK and Next.
•Wi-Fi Direct option appears on the screen only if your printer supports
this feature.
•Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager
(see "Setting up Wi-Fi Direct" on page 142).
•Wi-Fi Direct Name: The default Wi-Fi Direct Name is the model name
and the maximum length is 22 characters.
•Password setting is the numeric string, and the size is 8 ~ 64 characters.
9
When the wireless network set up is completed, disconnect the USB
cable between the computer and machine. Click Next.
Wireless network setup
127
2. Using a network-connected machine
10
Select the components to be installed.
11
After selecting the components, you can also change the machine name,
set the machine to be shared on the network, set the machine as the
default machine, and change the port name of each machine. Click Next.
12
Click Finish.
Access point without a USB cable (recommended)
Items to prepare
•WiFi-enabled PC running Windows 7 or higher and an access point (router)
•Software CD that was provided with your machine
•A machine installed with a wireless network interface
While setting the wireless network, the machine uses PC's wireless LAN. You
might not be able to connect to the Internet.
Creating the infrastructure network
1
Turn on your computer, access point, and machine.
2
Insert the supplied software CD into your CD-ROM drive.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.
•For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
3
Read and accept The software End User License Agreement and
Using Enhanced Features and Participating in Printer Usage
Information Collection Program (optional). Then, click Next.
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128
2. Using a network-connected machine
4
Select Wireless network connection on the Printer Connection Type
screen. Then, click Next.
5
If Select the Wireless Setup Method screen appears, select Using a
direct wireless connection and click Next.
Even if your computer is running Windows 7 or higher, you cannot use
this feature if your PC does not support wireless network. Set the wireless
network using a USB cable (see "Access point via USB cable" on page
123).
Wireless network setup
129
2. Using a network-connected machine
If below screen appears, press the (WPS) button from the control panel
within 2 minutes.
6
When the wireless network set up is completed, click Next.
7
Select the components to be installed.
8
After selecting the components, you can also change the printer driver
name, set the machine to be shared on the network, set the machine as
the default machine. Click Next.
9
Click Finish.
Ad hoc via USB cable
If you do not have an access point (AP), you may still connect the machine
wirelessly to your computer by setting up an ad-hoc wireless network by
following the simple steps below.
Items to prepare
•Network-connected computer
•Software CD that was provided with your machine
•A machine installed with a wireless network interface
•USB cable
Wireless network setup
130
2. Using a network-connected machine
Creating the ad hoc network in Windows
1
Turn on your computer and the wireless network machine.
2
Insert the supplied software CD into your CD-ROM drive.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.
•For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
3
Read and accept The software End User License Agreement and
Using Enhanced Features and Participating in Printer Usage
Information Collection Program (optional). Then, click Next.
4
Select Configure the wireless network connection using USB cable
on the Printer Connection Type screen.
5
After searching the wireless networks, a list of wireless networks your
machine has searched appears. Click Advanced Setting.
•Enter the wireless Network Name: Enter the SSID name you want (SSID
is case-sensitive).
•Operation Mode: Select ad hoc.
•Channel: Select the channel. (Auto Setting or 2412 MHz to 2467 MHz).
•Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
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2. Using a network-connected machine
•Encryption: Select the encryption (None, WEP64, WEP128).
•Network Password: Enter the encryption network password value.
•Confirm Network Password: Confirm the encryption network
password value.
•WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
The wireless network security window appears when the ad hoc network
has security enabled.
Select Open System or Shared Key for the authentication and click Next.
•WEP (Wired Equivalent Privacy) is a security protocol preventing
unauthorized access to your wireless network. WEP encrypts the data
portion of each packet exchanged on a wireless network using a 64-bit
or 128-bit WEP encryption key.
6
The window showing the wireless network setting appears. Check the
settings and click Next.
Before entering the IP address for the machine, you must know the
computer’s network configuration information. If the computer’s network
configuration is set to DHCP, the wireless network setting should also be
DHCP. Likewise, if the computer’s network configuration is set to Static, the
wireless network setting should also be Static.
If your computer is set to DHCP and you want to use the Static wireless
network setting, you must contact the network administrator to get the
static IP address.
•For the DHCP method
If the IP address assignment method is DHCP, check if DHCP is shown in
the Wireless Network Setting Confirm window. If it shows Static, click
Change TCP/IP to change the assignment method to Receive IP
address automatically (DHCP).
•For the Static method
If the IP address assignment method is Static, check if Static is shown in
the Wireless Network Setting Confirm window. If it shows DHCP, click
Change TCP/IP to enter the IP address and other network configuration
values for the machine.
For example,
If the computer’s network information is as shown follows:
-IP address: 169.254.133.42
-Subnet Mask: 255.255.0.0
Then, the machine’s network information should be as below:
-IP address: 169.254.133.43
-Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)
-Gateway: 169.254.133.1
Wireless network setup
132
2. Using a network-connected machine
7
The Wireless Network Setting Complete window appears. Click Next.
8
When the wireless network settings are completed, disconnect the USB
cable between the computer and machine. Click Next.
9
Select the components to be installed.
10
After selecting the components, you can also change the machine name,
set the machine to be shared on the network, set the machine as the
default machine, and change the port name of each machine. Click Next.
11
Click Finish.
16
Setup using Mac
Access point via USB cable
Items to prepare
•Access point
•Network-connected printer
•Software CD that was provided with your machine
•A machine installed with a wireless network interface
• USB cable
1
Make sure that the machine is connected to your computer and
powered on.
2
Insert the supplied software CD into your CD-ROM drive.
3
Double-click the CD-ROM icon that appears on your Mac desktop.
•For Mac OS X 10.8, double-click the CD-ROM that appears on Finder.
4
Double-click the MAC_Installer folder > Installer OS X icon.
5
Click Continue.
6
Read the license agreement and click Continue.
7
Click Agree to agree to the license agreement.
8
Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
9
Enter the password and click OK.
Wireless network setup
133
2. Using a network-connected machine
10
Select Wireless connection on the Printer Connection Type and click
Continue.
11
If Wireless Settings screen appears, select Using a USB cable and click
Next.
If the screen does not appear, go to step 15.
12
After searching, the window shows the wireless network devices. Select
the name (SSID) of the access point you want to use and click Next.
When you set the wireless configuration manually, click Advanced Setting.
•Enter the wireless Network Name: Enter the SSID of the access point
(SSID is case-sensitive).
•Operation Mode: Select Infrastructure.
Wireless network setup
134
2. Using a network-connected machine
•Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
WPA Personal or WPA2 Personal: Select this option to authenticate the
print server based on the WPA Pre-Shared Key. This uses a shared secret
key (generally called Pre Shared Key pass phrase) that is manually
configured on the access point and each of its clients.
•Encryption: Select the encryption. (None, WEP64, WEP128, TKIP, AES,
TKIP, AES)
•Network Password: Enter the encryption network password value.
•Confirm Network Password: Confirm the encryption network
password value.
•WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
The wireless network security window appears when the access point has
security enabled.
Enter the Network Password of the access point (or router).
13
The window showing the wireless network setting appears. Check the
settings and click Next.
•Wi-Fi Direct option appears on the screen only if your printer supports
this feature.
•Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager
(see "Setting up Wi-Fi Direct" on page 142).
•Wi-Fi Direct Name: The default Wi-Fi Direct Name is the model name
and the maximum length is 22 characters.
•Password setting is the numeric string, and the size is 8 ~ 64 characters.
14
The Wireless Network Setting Complete window appears. Click Next.
15
When the wireless network settings are completed, disconnect the USB
cable between the computer and machine. Click Next.
Access point without a USB cable (recommended)
Items to prepare
•WiFi-enabled Mac running Mac OS 10.7 or higher and an access point
(router)
•Software CD that was provided with your machine
•A machine installed with a wireless network interface
1
Make sure that the machine is connected to your computer and
powered on.
2
Insert the supplied software CD into your CD-ROM drive.
Wireless network setup
135
2. Using a network-connected machine
3
Double-click the CD-ROM icon that appears on your Mac desktop.
•For Mac OS X 10.8, double-click the CD-ROM that appears on Finder.
4
Double-click the MAC_Installer folder > Installer OS X icon.
5
Click Continue.
6
Read the license agreement and click Continue.
7
Click Agree to agree to the license agreement.
8
Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
9
Enter the password and click OK.
10
Select Wireless connection on the Printer Connection Type and click
Continue.
Wireless network setup
136
2. Using a network-connected machine
11
If
Wireless Settings
screen appears, select
Using a direct wireless
connection
and click
Next
.
If the screen does not appear, go to step 13.
If below screen appears, press the (WPS) button from the control panel
within 2 minutes.
12
When the wireless network set up is completed, click Next.
13
After the installation is finished, click Close.
Ad hoc via USB cable
If you do not have an access point (AP), you may still connect the machine
wirelessly to your computer by setting up an ad hoc wireless network by
following these simple directions.
Wireless network setup
137
2. Using a network-connected machine
Items to prepare
•Network-connected computer
•Software CD that was provided with your machine
•A machine installed with a wireless network interface
•USB cable
Creating the ad hoc network in Mac
1
Make sure that the machine is connected to your computer and
powered on.
2
Insert the supplied software CD into your CD-ROM drive.
3
Double-click the CD-ROM icon that appears on your Mac desktop.
•For Mac OS X 10.8, double-click the CD-ROM that appears on Finder.
4
Double-click the MAC_Installer folder > Installer OS X icon.
5
Click Continue.
6
Read the license agreement and click Continue.
7
Click Agree to agree to the license agreement.
8
Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
9
Enter the password and click OK.
10
Select Wireless connection on the Printer Connection Type and click
Continue.
11
After searching the wireless networks, a list of wireless networks your
machine has searched appears. Click Advanced Setting.
Wireless network setup
138
2. Using a network-connected machine
•Enter the wireless Network Name: Enter the SSID name (SSID is case-
sensitive).
•Operation Mode: Select ad hoc.
•Channel: Select the channel (Auto Setting or 2412 MHz to 2467 MHz).
•Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
•Encryption: Select the encryption (None, WEP64, WEP128).
•Network Password: Enter the encryption network password value.
•Confirm Network Password: Confirm the encryption network
password value.
•WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
The wireless network security window appears when the ad hoc network
has security setting.
Select Open System or Shared Key for the authentication and click Next.
•WEP (Wired Equivalent Privacy) is a security protocol preventing
unauthorized access to your wireless network. WEP encrypts the data
portion of each packet exchanged on a wireless network using a 64-bit
or 128-bit WEP encryption key.
12
The window showing the wireless network settings appears. Check the
settings and click Next.
Before entering the IP address for the machine, you must know the
computer’s network configuration information. If the computer’s network
configuration is set to DHCP, the wireless network setting should also be
DHCP. Likewise, if the computer’s network configuration is set to Static, the
wireless network setting should also be Static.
If your computer is set to DHCP and you want to use Static wireless network
setting, you must contact the network administrator to get the static IP
address.
•For the DHCP method
If the IP address assignment method is DHCP, check if DHCP is shown in
the Wireless Network Setting Confirm window. If it shows Static, click
Change TCP/IP to change the assignment method to Receive IP
address automatically (DHCP).
•For the Static method
If the IP address assignment method is Static, check if Static is shown in
the Wireless Network Setting Confirm window. If it shows DHCP, click
Change TCP/IP to enter the IP address and other network configuration
values for the machine.
For example,
If the computer’s network information is shown as follows:
-IP address: 169.254.133.42
-Subnet Mask: 255.255.0.0
Then, the machine’s network information should be as shown below:
-IP address: 169.254.133.43
-Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)
-Gateway: 169.254.133.1
Wireless network setup
139
2. Using a network-connected machine
13
When the window that tells you that the network cable connection is
confirmed appears, disconnect the network cable and click Next..
If the network cable is connected, it may have trouble finding the
machine when configuring the wireless network.
14
The wireless network connects according to the network configuration.
15
Wireless network set up is completed. After installation is finished, click
Quit.
After completing the wireless network connection, you need to install a
machine driver to print from an application (see "Installation for Mac" on
page 96).
17
Using a network cable
Machines that do not support the network port will not be able to use this
feature (see "Rear view" on page 16).
Your machine is a network compatible machine. To enable your machine to
work with your network, you will need to perform some configuration
procedures.
•After completing the wireless network connection, you need to install a
machine driver to print from an application (see "Installing driver over
the network" on page 107).
•See your network administrator, or the person that set up your wireless
network, for information about your network configuration.
Items to prepare
•Access point
•Network-connected computer
•Software CD that was provided with your machine
•A machine installed with a wireless network interface
•Network cable
Printing a network configuration report
You can identify the network settings of your machine by printing a network
configuration report.
See "Printing a network configuration report" on page 102.
Wireless network setup
140
2. Using a network-connected machine
IP setting using SetIP Program (Windows)
This program is used to manually set the network IP address of your machine
using its MAC address to communicate with the machine. The MAC address is
the hardware serial number of the network interface and can be found in the
Network Configuration Report.
See "Setting IP address" on page 103.
Configuring the machine’s wireless network
Before starting you will need to know the network name (SSID) of your wireless
network and the network key if it is encrypted. This information was set when
the access point (or wireless router) was installed. If you do not know about your
wireless environment, please ask the person who set up your network.
To configure wireless parameters, you can use SyncThru™ Web Service.
Using SyncThru™ Web Service
Before starting wireless parameter configuration, check the cable connection
status.
1
Check whether or not the network cable is connected to the machine. If
not, connect the machine with a standard network cable.
2
Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
3
Click Login on the upper right of the SyncThru™ Web Service website.
4
Type in the ID and Password then click Login. We recommend you to
change the default password for security reasons.
•ID: admin
•Password: sec00000
5
When the SyncThru™ Web Service window opens, click Network
Settings.
6
Click Wireless > Wizard.
Wizard will help you setup the wireless network configuration. However, if
you want to set the wireless network directly, select Custom.
Wireless network setup
141
2. Using a network-connected machine
7
Select the one Network Name(SSID) in the list.
•SSID: SSID (Service Set Identifier) is a name that identifies a wireless
network, access points, and wireless devices attempting to connect
to a specific wireless network must use the same SSID. The SSID is
case sensitive.
•Operation Mode: Operation Mode refers to the type of wireless
connections (see "Wireless network name and network password"
on page 116).
-Ad-hoc: Allows wireless devices to communicate directly with
each other in a peer-to-peer environment.
-Infrastructure: Allows wireless devices to communicate with
each other through an access point.
If your network’s Operation Mode is Infrastructure, select the SSID of the
access point. If the Operation Mode is Ad-hoc, select the machine’s SSID.
8
Click Next.
If the wireless security setting window appears, enter the registered
password (network password) and click Next.
9
The confirmation window appears, please check your wireless setup. If
the setup is right, click Apply.
Disconnect the network cable (standard or network). Your machine should
then start communicating wirelessly with the network. In case of Ad-hoc
mode, you can use a wireless LAN and wired LAN simultaneously.
10
Insert the supplied software CD into your CD-ROM drive, and follow the
instructions in the window to set up the wireless network.
18
Turning the Wi-Fi network on/off
If your machine has a display, you can also turn on/off the Wi-Fi from the
machine’s control panel using the Network menu.
1
Check whether the network cable is connected to the machine. If not,
connect the machine with a standard network cable.
2
Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
3
Click Login on the upper right of the SyncThru™ Web Service website.
Wireless network setup
142
2. Using a network-connected machine
4
If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator.Type in the below default ID and password.
We recommend you to change the default password for security
reasons.
•ID: admin
•Password: sec00000
5
When the SyncThru™ Web Service window opens, click Network
Settings.
6
Click Wireless > Custom.
You can also turn the Wi-Fi network on/off.
19
Setting the Wi-Fi Direct for mobile printing
Wi-Fi Direct is an easy-to-setup peer-to-peer connection method between the
Wi-Fi Direct certified printer and a mobile device that provides a secure
connection and better throughput than ad hoc mode.
With Wi-Fi Direct, you can connect your printer to a Wi-Fi Direct network while
concurrently connecting to an access point, You can also use a wired network
and a Wi-Fi Direct network simultaneously so multiple users can access and print
documents both from Wi-Fi Direct and from a wired network.
•You cannot connect your mobile device to the internet through the
printer’s Wi-Fi Direct.
•The supported protocol list may differ from your model, Wi-Fi Direct
networks do NOT support IPv6, network filtering, IPSec, WINS, and SLP
services.
•The maximum number of devices that can be connected via Wi-Fi Direct
is 3.
Setting up Wi-Fi Direct
You can enable Wi-Fi Direct feature by one of the following methods.
Wireless network setup
143
2. Using a network-connected machine
From the USB cable-connected computer(recommended)
After the driver installation is complete, Samsung Easy Printer Manager can be
set and changes in the Wi-Fi Direct can be made.
Samsung Easy Printer Manager is Available for Windows
and Mac OS users only.
•From the Start menu, select Programs or All Programs > Samsung
web pages, and PDFs, scanning is also supported. If you have Samsung
multfunction printer, scan any document into a JPG, PDF, or PNG format for
quick and easy viewing on your mobile device.
22
Downloading Samsung MobilePrint
To download Samsung MobilePrint, go to the application store (Samsung
Apps, Android Market, App Store, Marketplace) on your mobile device, and just
search for “Samsung MobilePrint.” You can also visit iTunes for Apple devices
or Marketplace for Windows devices on your computer.
23
Supported Mobile OS
•Android OS 2.1 or higher
•iOS 4.0 or higher
•Windows Phone 7 or higher (Windows Phone 8 is not supported)
24
Supported devices
•iOS 4.0 or higher: iPod Touch, iPhone, iPad
•Android 2.1 or higher: Galaxy S series, Galaxy Note series, Galaxy Tab series,
Galaxy Camera series, and Android mobile devices
•Windows Phone 7 or higher: Samsung Focus, Omnia7, and OmniaW, and
Windows mobile devices (Windows Phone 8 is not supported)
149
2. Using a network-connected machine
Google Cloud Print™
Google Cloud Print™ is a service that allows you to print to a printer using your
smart phone, tablet, or any other web-connected devices. Just register your
Google account with the printer, and you are ready to use the Google Cloud
Print™ service. You can print your document or email with Chrome OS, Chrome
browser, or a Gmail™/ Google Docs™ application on your mobile device, so you
don’t need to install the printer driver on the mobile device.Refer to the Google
website (http://www.google.com/cloudprint/learn/ or http://
support.google.com/cloudprint) for more information about Google Cloud
Print™.
25
Registering your Google account to the printer
•Make sure the printer machine is turned on and connected to a wired or
wireless network that has access to the Internet.
•You should create your Google account in the advance.
1
Open the Chrome browser.
2
Visit www.google.com.
3
Sign in to the Google website with your Gmail™ address.
4
Enter your printer’s IP address in the address field and press the Enter key
or click Go.
5
Click Login in the upper right corner of the SyncThru™ Web Service
website.
6
If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and Password.
We recommend you to change the default password for security
reasons.
•ID: admin
•Password: sec00000
If the network environment is using a proxy server, you need to configure
the proxy’s IP and port number from Settings > Network Settings >
Google Cloud Print > Proxy Setting. Contact your network service
provider or network administrator for more information.
7
When the SyncThru™ Web Service window opens, click Settings >
Network Settings > Google Cloud Print.
8
Enter your printer’s name and description.
9
Click Register.
The confirmation pop-up window appears.
If you set the browser to block pop-ups, the confirmation window will not
appear. Allow the site to show pop-ups.
Google Cloud Print™
150
2. Using a network-connected machine
10
Click Finish printer registration.
11
Click Manage your printers.
Now your printer is registered with Google Cloud Print™ service.
Google Cloud Print™-ready devices will appear in the list.
26
Printing with Google Cloud Print™
The printing procedure varies depending on the application or the device you
are using.You can see the application list that supports Google Cloud Print™
service.
Make sure the printer is turned on and connected to a wired or wireless
network that has access to the Internet.
Printing from an application on mobile device
The following steps are an example of using the Google Docs™ app from
Android mobile phone.
1
Install the Cloud Print application on your mobile device.
If you do not have the application, download it from the application store
such as Android Market or App Store.
2
Access the Google Docs™ application from your mobile device.
3
Tap the option button of the document that you want to print.
4
Tap the send button.
5
Tap the Cloud Print button.
Google Cloud Print™
151
2. Using a network-connected machine
6
Set the printing options if you want.
7
Tap Click here to Print.
Printing from the Chrome browser
The following steps are an example of using the Chrome browser.
1
Run Chrome.
2
Open the document or email that you want to print.
3
Click the wrench icon in the browser’s top right corner.
4
Click Print. A new tab for printing appears.
5
Select Print with Google Cloud Print.
6
Click the Print button.
152
2. Using a network-connected machine
AirPrint
Only AirPrint certified machines can use the AirPrint feature. Check the box
your machine came in for the AirPrint certified mark.
27
Setting up AirPrint
Bonjour(mDNS) and IPP protocols are required on your machine to use the
AirPrint feature. You can enable the AirPrint feature by one of the following
methods.
1
Check whether the machine is connected to the network.
2
Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
3
Click Login in the upper right of the SyncThru™ Web Service website.
4
Type in the ID and Password, then click Login. Type in the below default
ID and password. We recommend you to change the default password
for security reasons.
•ID: admin
•Password: sec00000
5
When the SyncThru™ Web Service window opens, click Settings >
Network Settings.
6
Click Raw TCP/IP, LPR, IPP or mDNS .
You can enable the IPP protocol or mDNSprotocol.
28
Printing via AirPrint
For example, the iPad manual provides these instructions:
1
Open your email, photo, web page, or document you want to print.
2
Touch the action icon().
3
Select your printer driver name and option menu to set up.
4
Touch Print button. Print it out.
AirPrint allows you to wirelessly print directly from iPhone, iPad and
iPod touch running the latest version of iOS.
AirPrint
153
2. Using a network-connected machine
Cancelling print job: To cancel the printing job or view the print summary,
click the print center icon () in multitasking area. You can click cancel in
the print center.
3.Special features
This chapter explains special printing features.
•Altitude adjustment155
•Changing the default print settings156
•Setting your machine as a default machine157
•Using advanced print features158
•Using Direct Printing Utility165
•Mac printing167
•Linux printing169
•Unix printing171
The procedures in this chapter are mainly based on Windows 7.
155
3. Special features
Altitude adjustment
Print quality is affected by atmospheric pressure, which is determined by the
height of the machine above sea level. The following information will guide you
on how to set your machine for the best print quality.
Before you set the altitude value, determine the altitude where you are.
You can set the altitude value from Device Settings in Samsung Easy Printer
Manager program.
•For Windows and Mac users, you set from Samsung Easy Printer Manager
> (Switch to advanced mode) > Device Settings, see "Device
Settings" on page 183.
If your machine is connected to the network, you can set the altitude via
SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page 178).
1High 4
2High 3
3High 2
4High 1
5Normal
0
4,000 m
(13,123 ft)
3,000 m
(9,842 ft)
2,000 m
(6,561 ft)
1,000 m
(3,280 ft)
4
3
2
1
5,000 m
(16,404 ft)
5
156
3. Special features
Changing the default print settings
1
Click the Windows Start menu.
•For Windows 8, from the Charms, select Search > Settings.
2
For Windows XP/Server 2003, select Printer and Faxes.
•For Windows Server 2008/Vista, select Control Panel > Hardware
and Sound > Printers.
•For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
•For Windows 7/ Windows 8, select Control Panel > Devices and
Printers.
3
Right-click on your machine.
4
For Windows XP/Server 2003/Server 2008/Vista, select Printing
Preferences.
For Windows 7/ Windows 8 or Windows Server 2008 R2, from context
menus, select Printing preferences.
If Printing preferences has a ►, you can select other printer drivers
connected to the selected printer.
5
Change the settings on each tab.
6
Click OK.
If you want to change the settings for each print job, change it in Printing
Preferences.
157
3. Special features
Setting your machine as a default machine
1
Click the Windows Start menu.
•For Windows 8, from the Charms, select Search > Settings.
2
For Windows XP/Server 2003, select Printer and Faxes.
•For Windows Server 2008/Vista, select Control Panel > Hardware
and Sound > Printers.
•For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
•For Windows 7/ Windows 8, select Control Panel > Devices and
Printers.
3
Select your machine.
4
Right-click your machine and select Set as Default Printer.
For Windows 7/ Windows 8 or Windows Server 2008 R2, if Set as default
printer has a ►, you can select other printer drivers connected to the
selected printer.
158
3. Special features
Using advanced print features
•XPS printer driver: used to print XPS file format.
-The XPS printer driver can be installed only on Windows Vista OS or
higher.
-Install optional memory when an XPS job does not print because the
printer is out of memory.
-For models that provide XPS driver from the Samsung website, http:/
/www.samsung.com > find your product> Support or downloads.
1
Printing to a file (PRN)
You will sometimes need to save the print data as a file.
1
Check the Print to file box in the Print window.
2
Click Print.
3
Type in the destination path and the file name, and then click OK.
For example, c:\Temp\file name.
If you type in only the file name, the file is automatically saved in My
Documents, Documents and Settings, or Users. The saved folder may
differ, depending on your operating system or the application you are
using.
2
Understanding special printer features
You can use advanced printing features when using your machine.
To take advantage of the printer features provided by your printer driver, click
Properties or Preferences in the application’s Print window to change the
print settings. The machine name, that appears in the printer properties window
may differ depending on the machine in use.
•Some menus may not appear on the display depending on options or
models. If so, it is not applicable to your machine.
•Press the Help or click the button from the window or, press F1 on
your keyboard and click on any option you want to know about (see
"Using help" on page 168).
Using advanced print features
159
3. Special features
ItemDescription
Multiple Pages per SideSelects the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will be reduced in size
and arranged in the order you specify. You can print up to 16 pages on one sheet.
Poster Printing
Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets
together to form one poster-size document.
Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic
tab to make it easier to paste the sheets together.
Booklet Printing
a
Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to
produce a booklet.
If you want to make a booklet, you need to print on Letter, Legal, A4, US Folio, or Oficio sized print media.
The Booklet Printing option is not available for all paper sizes. Select the available paper Size option under the Paper tab to see
what paper sizes are available.
If you select an unavailable paper size, this option can be automatically canceled. Select only available paper (paper without
or mark).
8
9
Using advanced print features
160
3. Special features
•Double-sided Printing
•Double-sided Printing
(Manual)
a
Print on both sides of a sheet of paper (duplex). Before printing, decide how you want your document oriented.
•You can use this feature with Letter, Legal, A4, US Folio or Oficio sized paper
•If your machine does not have a duplex unit, you should complete the printing job manually. The machine prints every other
page of the document first. After that, a message appears on your computer.
•Skip Blank Pages feature does not work when you select the duplex option.
•We recommend not to print on both sides of the special media, such as labels, envelopes, or thick paper. It may cause a paper
jam or damage the machine.
•Double-sided Printing
•Double-sided Printing
(Manual)
a
•Printer Default: If you select this option, this feature is determined by the settings you have selected on the control panel of the
machine.
•None: Disables this feature.
•Long Edge: This option is the conventional layout used in bookbinding.
•Short Edge: This option is the conventional layout used in calendars.
•Reverse Double-Sided Printing: Check this option to reverse the print order when duplex printing.
ItemDescription
Using advanced print features
161
3. Special features
Paper OptionsChanges the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or
decrease the document.
WatermarkThe watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters
reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document.
Watermark
(Creating a watermark)
a To change the print settings from your software application, access Printing Preferences.
b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears.
c Enter a text message in the Watermark Message box.
You can enter up to 256 characters. The message displays in the preview window.
Watermark
(Editing a watermark)
a To change the print settings from your software application, access Printing Preferences.
b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears.
c Select the watermark you want to edit from the Current Watermarks list and change the watermark message and options.
d Click Update to save the changes.
e Click OK or Print until you exit the Print window.
Watermark
(Deleting a watermark)
a To change the print settings from your software application, access Printing Preferences.
b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears.
c Select the watermark you want to delete from the Current Watermarks list and click Delete.
d Click OK or Print until you exit the Pr
int window.
ItemDescription
Using advanced print features
162
3. Special features
Overlay
a
This option is available only when you use the PCL printer driver.
An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document.
Overlays are often used to take the place of letterhead paper. Rather than using preprinted letterhead, you can create an overlay
containing exactly the same information that is currently on your letterhead. To print a letter with your company’s letterhead, you do not
need to load preprinted letterhead paper in the machine: just print the letterhead overlay on your document.
To use a page overlay, you must create a new page overlay containing your logo or image.
•The overlay document size must be the same as the document you print with the overlay. Do not create an overlay with a
watermark.
•The resolution of the overlay document must be the same as that of the document you will print with the overlay.
Overlay
(Creating a new page
overlay)
a To save the document as an overlay, access Printing Preferences.
b Click the Advanced tab, and select Edit from the Text drop-down list. Edit Overlay window appears.
c In the Edit Overlay window, click Create.
d In the Save As window, type a name up to eight characters in the File name box. Select the destination path, if necessary (The default
is C:\Formover).
e Click Save. The name appears on the Overlay List.
f Click OK or Print until you exit the Print window.
The file is not printed. Instead, it is stored on your computer hard disk drive.
ItemDescription
Using advanced print features
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3. Special features
Overlay
(Using a page overlay)
a Click the Advanced tab.
b Select the desired overlay from the Text drop-down list.
c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load. Select the overlay file
you want to use.
If you have stored the overlay file you want to use in an external source, you can also load the file when you access the Open window.
After you select the file, click Open. The file appears in the Overlay List box and is available for printing. Select the overlay from the
Overlay List box.
d If necessary, check Confirm Page Overlay When Printing box. If this box is checked, a message window appears each time you submit
a document for printing, asking you to confirm printing an overlay on your document.
If this box is not checked and an overlay has been selected, the overlay automatically prints with your document.
e Click OK or Print until you exit the Print window.
Overlay
(Deleting a page overlay)
a In the Printing Preferences window, click the Advanced tab.
b Select Edit in the Text drop down list.
c Select the overlay you want to delete from the Overlay List box.
d Click Delete.
e When a confirming message window appears, click Yes.
f Click OK or Print until you exit the Print window. You can delete page overlays that you no longer use.
ItemDescription
Using advanced print features
164
3. Special features
Print Mode
• This feature is available only if you have installed the optional hard disk or set the Ram Disk. To set the Ram Disk, you must
enable it from SyncThru™ Web Service> Settings > Machine Settings > Ram Disk.
•Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
•You can see the print job list you set in the printer driver's Print Mode in the Job Management menu using the control panel.
•Print Mode: The default Print Mode is Normal, which is for printing without saving the printing file in the memory.
-Normal: This mode prints without storing your document in the optional memory.
-Proof: This mode is useful when you print more than one copy. You can print one copy first to check, then print the rest of the copies
later.
-Confidential: This mode is used for printing confidential documents. You need to enter a password to print.
-Store: Select this setting to save a document in the hard disk without printing.
-Store and Print: This mode is used when printing and storing document at the same time.
-Spool: This option can be useful when handling large amounts of data. If you select this setting, the printer spools the document
into the hard disk and then prints it from the hard disk queue, decreasing the computer’s work load.
-Print Schedule: Select this setting to print the document at a specified time.
•User ID: This option is used when you need to find a saved file using the control panel.
•Job Name: This option is used when you need to find a saved file using the control panel.
a.This option is not available when you use XPS driver.
ItemDescription
165
3. Special features
Using Direct Printing Utility
• Direct Printing Utility may not be available depending on model or
optional goods (see "Software" on page 6).
•Available for Windows OS users only.
3
What is Direct Printing Utility?
Direct Printing Utility is a program that sends the PDF files directly to your
machine to print without having to opening the file.
To install this program:
Download the software from the Samsung website then unpack and install it:
(http://www.samsung.com > find your product > Support or Downloads).
•Optional memory or mass storage device (HDD) should be installed on
your machine, to print files using this program (see "Variety feature" on
page 7).
•You cannot print PDF files that are restricted. Deactivate the printing
restriction feature and retry printing.
•You cannot print PDF files that are restricted by a password. Deactivate
the password feature, and retry printing.
•Whether or not a PDF file can be printed using the Direct Printing Utility
program depends on how the PDF file was created.
•The Direct Printing Utility program supports PDF version 1.7 and below.
For higher versions, you must open the file to print it.
4
Printing
There are several ways you can print using the Direct Printing Utility.
1
From the Start menu, select Programs or All Programs.
•For Windows 8, from Charms, select Search > Apps.
2
Find Samsung Printers > Direct Printing Utility.
3
Select your machine from the Select Printer drop-down list and click
Browse.
4
Select the file you wish to print and click Open.
The file is added in the Select Files section.
5
Customize the machine settings for your needs.
6
Click Print. The selected PDF file is sent to the machine.
Using Direct Printing Utility
166
3. Special features
5
Using the right-click menu
1
Right-click on the PDF file to print and select Direct Printing.
The Direct Printing Utility window appears with the PDF file is added.
2
Select the machine to use.
3
Customize the machine settings.
4
Click Print. The selected PDF file is sent to the machine.
167
3. Special features
Mac printing
Some features may not be available depending on models or options. It
means that the features are not supported.
6
Printing a document
When you print with a Mac, you need to check the printer driver settings in each
application you use. Follow the steps below to print from a Mac:
1
Open the document to print.
2
Open the File menu and click Page Setup (Document Setup in some
applications).
3
Choose your paper size, orientation, scaling, other options, and make
sure that your machine is selected. Click OK.
4
Open the File menu and click Print.
5
Choose the number of copies and indicate which pages to print.
6
Click Print.
7
Changing printer settings
You can use advanced printing features when using your machine.
Open an application and select Print from the File menu. The machine name,
which appears in the printer properties window, may differ depending on the
machine in use. Except for the name, the composition of the printer properties
window is similar to the following.
8
Printing multiple pages on one sheet
You can print more than one page on a single sheet of paper. This feature
provides a cost-effective way to print draft copies.
1
Open an application, and select Print from the File menu.
2
Select Layout from the drop-down list under Orientation. In the Pages
per Sheet drop-down list, select the number of pages you want to print
on one sheet of paper.
3
Select the other options to use.
4
Click Print.
The machine prints the selected number of pages to print on one sheet
of paper.
Mac printing
168
3. Special features
9
Printing on both sides of the paper
Some features may not be available depending on models or options. It
means that the features are not supported (see "Variety feature" on page 7).
Before printing in the duplex mode, decide on which edge you will be binding
your finished document. The binding options are, as follows:
•Long-Edge Binding: This option is the conventional layout used in book
binding.
•Short-Edge Binding: This option is the type often used with calendars.
1
From your Mac application, select Print from the File menu.
2
Select Layout from the drop-down list under Orientation.
3
Select a binding orientation from the Two-Sided option.
4
Select the other options to use.
5
Click Print and the machine prints on both sides of the paper.
If you print more than 2 copies, the first copy and the second copy might
print on the same sheet of paper. Avoid printing on both sides of paper
when you are printing more than 1 copy.
10
Using help
Click the question mark on the bottom-left corner of the window and click on
the topic you want to know about. A pop-up window appears with information
about that option's feature, which is provided from the driver.
169
3. Special features
Linux printing
Some features may not be available depending on models or options. It
means that the features are not supported.
11
Printing from applications
There are a lot of Linux applications that allow you to print using Common UNIX
Printing System (CUPS). You can print on your machine from any such
application.
1
Open the document to print.
2
Open the File menu and click Page Setup (Print Setup in some
applications).
3
Choose your paper size, orientation, and make sure that your machine is
selected. Click Apply.
4
Open the File menu and click Print.
5
Select your machine to print.
6
Choose the number of copies and indicate which pages to print.
7
Change other printing options in each tab, if necessary.
8
Click Print.
Automatic/manual duplex printing may not be available depending on
models. You can alternatively use the lp or lpr printing system or other
applications for odd-even printing.
12
Printing files
You can print text, image, pdf files on your machine using the standard CUPS,
directly from the command line interface. The CUPS lp or lpr utility allows you to
do that. You can print these files by using below command format.
"lp -d <printer name> -o <option> <file name>"
Please refer to lp or lpr man page on your system for more details.
Linux printing
170
3. Special features
13
Configuring Printer Properties
Using the Printer Properties window provided by the Printers configuration,
you can change the various properties for your machine as a printer.
1
Open the Unified Driver Configurator.
If necessary, switch to Printers configuration.
2
Select your machine on the available printers list and click Properties.
3
The Printer Properties window appears.
The following five tabs display at the top of the window:
•General: Allows you to change the printer location and name. The
name entered in this tab displays on the printer list in Printers
configuration.
•Connection: Allows you to view or select another port. If you change
the machine port from USB to parallel or vice versa while in use, you
must re-configure the machine port in this tab.
•Driver: Allows you to view or select another machine driver. By
clicking Options, you can set the default device options.
•Jobs: Shows the list of print jobs. Click Cancel job to cancel the
selected job and select the Show completed jobs check box to see
previous jobs on the job list.
•Classes: Shows the class that your machine is in. Click Add to Class
to add your machine to a specific class or click Remove from Class
to remove the machine from the selected class.
4
Click OK to apply the changes and close the Printer Properties window.
171
3. Special features
Unix printing
Some features may not be available depending on models or options. It
means that the features are not supported (see "Features by models" on
page 6).
14
Proceeding the print job
After installing the printer, choose any of the image, text, or PS files to print.
1
Execute “printui <file_name_to_print>” command.
For example, if you are printing “document1”
printui document1
This will open the UNIX Printer Driver Print Job Manager in which the
user can select various print options.
2
Select a printer that has been already added.
3
Select the printing options from the window such as Page Selection.
4
Select how many copies are needed in Number of Copies.
To take advantage of the printer features provided by your printer driver,
press Properties.
5
Press OK to start the print job.
15
Changing the machine settings
The UNIX printer driver Print Job Manager in which the user can select various
print options in printer Properties.
The following hot keys may also be used: “H” for Help, “O” for OK, “A” for Apply,
and “C” for Cancel.
General tab
•Paper Size: Set the paper size as A4, Letter, or other paper sizes, according
to your requirements.
•Paper Type: Choose the type of the paper. Options available in the list box
are Printer Default, Plain, and Thick.
•Paper Source: Select from which tray the paper is used. By default, it is Auto
Selection.
•Orientation: Select the direction in which information is printed on a page.
•Duplex: Print on both sides of paper to save paper.
Unix printing
172
3. Special features
Automatic/manual duplex printing may not be available depending on
models. You can alternatively use the lpr printing system or other
applications for odd-even printing.
•Multiple pages: Print several pages on one side of the paper.
•Page Border: Choose any of the border styles (e.g., Single-line hairline,
Double-line hairline)
Image tab
In this tab, you can change the brightness, resolution, or image position of your
document.
Text tab
Set the character margin, line space, or the columns of the actual print output.
Margins tab
•Use Margins: Set the margins for the document. By default, margins are not
enabled. The user can change the margin settings by changing the values in
the respective fields. Set by default, these values depend on the page size
selected.
•Unit: Change the units to points, inches, or centimeters.
Printer-Specific Settings tab
Select various options in the JCL and General frames to customize various
settings. These options are specific to the printer and depend on the PPD file.
4.Useful management
tools
This chapter introduces management tools provided to help you make full use of your machine.
•Accessing management tools174
•Easy Capture Manager175
•Samsung AnyWeb Print176
•Easy Eco Driver177
•Using SyncThru™ Web Service178
•Using Samsung Easy Printer Manager181
•Using Samsung Printer Status184
•Using Samsung Printer Experience186
•Using the Linux Unified Driver Configurator191
174
4. Useful management tools
Accessing management tools
Samsung provides a variety of management tools for Samsung printers.
1
Make sure that the machine is connected to your computer and
powered on.
2
From the Start menu, select Programs or All Programs.
•For Windows 8, from Charms, select Search > Apps.
3
Find Samsung Printers.
4
Under Samsung Printers, you can see installed management tools.
5
Click the management tool you want to use.
•After installing the driver, for some management tools, you can access
them directly from the Start screen by clicking on the corresponding tile.
•For Windows 8, after installing the driver, for some management tools,
you can access them directly from the Start screen by clicking on the
corresponding tile.
175
4. Useful management tools
Easy Capture Manager
•Available for Windows OS users only.
•This feature may not be available depending on model or optional goods.
This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program.
176
4. Useful management tools
Samsung AnyWeb Print
•Available for Windows OS users only.
•This feature may not be available depending on model or optional goods .
This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program.
Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).
177
4. Useful management tools
Easy Eco Driver
•This feature may not be available depending on model or optional goods.
•Available for Windows OS users only.
With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. To use this application, Start Easy Eco Driver before printing job
checkbox in the printer properties should be checked.
Easy Eco Driver also allows you simple editing such as removing images and texts, changing fonts, and more. You can save frequently used settings as a preset.
How to use:
1 Open a document to print.
2 Print the document.
A preview window appears.
3 Select the options you want to apply to the document.
You can see the preview of the applied features.
4 Click Print.
178
4. Useful management tools
Using SyncThru™ Web Service
•Internet Explorer 6.0 or higher is the minimum requirement for
SyncThru™ Web Service.
•SyncThru™ Web Service explanation in this user’s guide may differ from
your machine depending on its options or models.
•Network model only.
1
Accessing SyncThru™ Web Service
1
Access a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address of your printer (http://xxx.xxx.xxx.xxx) in
the address field and press the Enter key or click Go.
2
Your machine’s embedded website opens.
Logging into SyncThru™ Web Service
Before configuring options in SyncThru™ Web Service, you need to log-in as an
administrator. You can still use SyncThru™ Web Service without logging in but
you won’t have access to Settings tab and Security tab.
1
Click Login on the upper right of the SyncThru™ Web Service website.
2
Type in the ID and Password then click Login.
•ID: admin
•Password: sec00000
2
SyncThru™ Web Service overview
Some tabs may not appear depending on your model.
Information tab
This tab gives you general information about your machine. You can check
things, such as remaining amount of toner. You can also print reports, such as an
error report.
•Active Alerts: Shows the alerts that have occurred in the machine and their
severity.
•Supplies: Shows how many pages are printed and amount of toner left in
the cartridge.
Using SyncThru™ Web Service
179
4. Useful management tools
•Usage Counters: Shows the usage count by print types: simplex and
duplex.
•Current Settings: Shows the machine’s and network’s information.
•Print information: Prints reports such as system related reports and font
reports.
Settings tab
This tab allows you to set configurations provided by your machine and
network. You need to log-in as an administrator to view this tab.
•Machine Settings tab: Sets options provided by your machine.
•Network Settings tab: Shows options for the network environment. Sets
options such as TCP/IP and network protocols.
Security tab
This tab allows you to set system and network security information. You need to
log-in as an administrator to view this tab.
•System Security: Sets the system administrator’s information and also
enables or disables machine features.
•Network Security: Sets settings for HTTPs, IPSec, IPv4/IPv6 filtering, and
802.1x.
Maintenance tab
This tab allows you to maintain your machine by upgrading firmware and
setting contact information for sending emails. You can also connect to
Samsung website or download drivers by selecting the Link menu.
•Firmware Upgrade: Upgrade your machine’s firmware.
•Contact Information: Shows the contact information.
•Link: Shows links to useful sites where you can download or check
information.
Using SyncThru™ Web Service
180
4. Useful management tools
3
Setting the system administrator’s information
This setting is necessary for using the e-mail notification option.
1
Start a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field
and press the Enter key or click Go.
2
Your machine’s embedded website opens.
3
From the Security tab, select System Security > System Administrator
4
Enter the name of the administrator, phone number, location, and email
address.
5
Click Apply.
181
4. Useful management tools
Using Samsung Easy Printer Manager
•This feature may not be available depending on model or optional goods
(see "Software" on page 6).
•Available for Windows and Mac OS users only (see "Software" on page 6).
•For Windows, Internet Explorer 6.0 or higher is the minimum
requirement for Samsung Easy Printer Manager.
Samsung Easy Printer Manager is an application that combines Samsung
machine settings into one location. Samsung Easy Printer Manager combines
device settings as well as printing environments, settings/actions and
launching. All of these features provide a gateway to conveniently use your
Samsung machine. Samsung Easy Printer Manager provides two different user
interfaces for the user to choose from: the basic user interface and the advanced
user interface. Switching between the two interfaces is easy: just click a button.
4
Understanding Samsung Easy Printer Manager
To open the program:
For Windows,
Select Start > Programs or All Programs > Samsung Printers > Samsung
and print information through SyncThru™ Web Service.
Your machine needs to be connected to a network. This
button will be disabled if your machine is connected via
USB cable.
6
Device List &
Latest Scanned
Image
The scan list displays devices that supports Samsung
Printer Experience. Under the device, you can see the
latest scanned images. Your machine needs to be
connected to a network to scan from here.
This section is for the users with multi-functional
printers.
Using Samsung Printer Experience
188
4. Useful management tools
5
Click the Print button to start the print job.
Cancelling a print job
If the printing job is waiting in the print queue or print spooler, cancel the job as
follows:
•You can access this window by simply double-clicking the machine icon
() in the Windows task bar.
•You can also cancel the current job by pressing (Cancel or Stop/Clear)
button on the control panel.
Opening more settings
The screen may appear somewhat different depending on the model or
options.
You can set up more printing parameters.
1
Open the document you want to print.
2
From the Charms, select Devices.
3
Select your printer from the list
4
Click More settings.
Using Samsung Printer Experience
189
4. Useful management tools
Basic tab
Basic
This option allows you to choose the basic printing settings such as copies,
orientation, and document type.
Eco settings
This option allows you to choose multiple pages per side to save media.
Advanced tab
Paper settings
This option allows you to set the basic paper handling specifications.
Layout settings
This option allows you to set the various ways to layout your documents.
Using Samsung Printer Experience
190
4. Useful management tools
Security tab
Some features may not be available depending on the model or options. If
this tab is not shown or disabled, it means that this features are not
supported.
Job Accounting
This option allows you to print with the given permission.
Confidential Printing
This option is used for printing confidential documents. You need to enter a
password to print using it.
191
4. Useful management tools
Using the Linux Unified Driver Configurator
The Unified Driver Configurator is a tool primarily intended for configuring
machine devices. You need to install Unified Linux Driver to use Unified Driver
Configurator (see "Installation for Linux" on page 98).
After the driver is installed on your Linux system, the Unified Driver Configurator
icon will automatically be created on your desktop.
9
Opening Unified Driver Configurator
1
Double-click the Unified Driver Configurator on the desktop.
You can also click the Startup Menu icon and select Samsung Unified
Driver > Unified Driver Configurator.
2
Click each button on the left to switch to the corresponding
configuration window.
To use the on screen help, click Help.
3
After changing the configurations, click Exit to close the Unified Driver
Configurator.
1Printer Configuration
2Port Configuration
Using the Linux Unified Driver Configurator
192
4. Useful management tools
10
Printers configuration
Printers configuration has the two tabs: Printers and Classes.
Printers tab
View the current system’s printer configuration by clicking on the machine icon
button on the left side of the Unified Driver Configurator window.
The printer control buttons are, as follows:
•Refresh: Renews the available machines list.
•Add Printer: Allows you to add a new machines.
•Remove Printer: Removes the selected machine.
•Set as Default: Sets the current selected machine as a default machine.
•Stop/Start: Stops/starts the machine.
•Test: Allows you to print a test page to ensure the machine is working
properly.
•Properties: Allows you to view and change the printer’s properties.
1Switches to Printers configuration.
2Shows all of the installed machines.
3Shows the status, model name, and URI of your machine.
Using the Linux Unified Driver Configurator
193
4. Useful management tools
Classes tab
The Classes tab shows a list of available machine classes.
•Refresh: Renews the classes list.
•Add Class: Allows you to add a new machine class.
•Remove Class: Removes the selected machine class.
11
Ports configuration
In this window, you can view the list of available ports, check the status of each
port and release a port that is stalled in a busy state when its owner has
terminated the job for any reason.
•Refresh: Renews the available ports list.
•Release port: Releases the selected port.
1Shows all of the machine classes.
2Shows the status of the class and the number of machines in the class.
1
2
1Switches to Ports configuration.
2Shows all of the available ports.
3Shows the port type, device connected to the port, and status.
1
2
3
5.Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
•Paper feeding problems195
•Power and cable connecting problems196
•Printing problems197
•Printing quality problems201
•Operating system problems209
195
5. Troubleshooting
Paper feeding problems
ConditionSuggested solutions
Paper jams during printing.Clear the paper jam.
Paper sticks together.•Check the maximum paper capacity of the tray .
•Make sure that you are using the correct type of paper.
•Remove paper from the tray and flex or fan the paper.
•Humid conditions may cause some paper to stick together.
Multiple sheets of paper do not feed.Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Paper does not feed into the machine.•Remove any obstructions from inside the machine.
•Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.
•There is too much paper in the tray. Remove excess paper from the tray.
•The paper is too thick. Use only paper that meets the specifications required by the machine.
The paper keeps jamming.•There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, use the
multi-purpose tray (or manual feeder).
•An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine.
•There may be debris inside the machine. Open the front cover and remove any debris.
Transparencies stick together in the paper
exit.
Use only transparencies specifically designed for laser printers. Remove each transparency as it exits from the machine.
Envelopes skew or fail to feed correctly.Ensure that the paper guides are against both sides of the envelopes.
196
5. Troubleshooting
Power and cable connecting problems
ConditionSuggested solutions
The machine is not receiving power,
or the connection cable between the
computer and the machine is not
connected properly.
•Connect the machine to the electricity supply first and press the (Power) button on the control panel.
•Disconnect the machine’s cable and reconnect it.
197
5. Troubleshooting
Printing problems
ConditionPossible causeSuggested solutions
The machine does not
print.
The machine is not receiving power.Check the power cord connections. Check the power switch and the power source.
The machine is not selected as the default
machine.
Select your machine as your default machine in Windows.
Check the machine for the following:
•The front cover is not closed. Close the front cover.
•Paper is jammed. Clear the paper jam.
•No paper is loaded. Load paper.
•The toner cartridge is not installed. Install the toner cartridge.
•Make sure the protect cover and sheets are removed from the toner cartridge.
If a system error occurs, contact your service representative.
The connection cable between the computer and
the machine is not connected properly.
Disconnect the machine cable and reconnect it.
The connection cable between the computer and
the machine is defective.
If possible, attach the cable to another computer that is working properly and print a job.
You can also try using a different machine cable.
The port setting is incorrect.Check the Windows printer settings to make sure that the print job is sent to the correct
port. If the computer has more than one port, make sure that the machine is attached to
the correct one.
The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct.
Printing problems
198
5. Troubleshooting
The machine does not
print.
The printer driver may be incorrectly installed.Uninstall and reinstall the machine’s driver.
The machine is malfunctioning.Check the display message on the control panel to see if the machine is indicating a
system error. Contact a service representative.
The document size is so big that the hard disk
space of the computer is insufficient to access the
print job.
Get more hard disk space and print the document again.
The output tray is full.Once the paper is removed from the output tray, the machine resumes printing.
The machine selects print
materials from the wrong
paper source.
The paper option that was selected in the
Printing Preferences may be incorrect.
For many software applications, the paper source selection is found under the Paper tab
within the Printing Preferences. Select the correct paper source. See the printer driver
help screen.
A print job is extremely
slow.
The job may be very complex.Reduce the complexity of the page or try adjusting the print quality settings.
Half the page is blank.The page orientation setting may be incorrect.Change the page orientation in your application. See the printer driver help screen.
The paper size and the paper size settings do not
match.
Ensure that the paper size in the printer driver settings matches the paper in the tray.
Or, ensure that the paper size in the printer driver settings matches the paper selection
in the software application settings you use.
ConditionPossible causeSuggested solutions
Printing problems
199
5. Troubleshooting
The machine prints, but
the text is wrong,
garbled, or incomplete.
The machine cable is loose or defective.Disconnect the machine cable and reconnect. Try a print job that you have already
printed successfully. If possible, attach the cable and the machine to another computer
that you know works and try a print job. Finally, try a new machine cable.
The wrong printer driver was selected.Check the applicatinon’s printer selection menu to ensure that your machine is selected.
The software application is malfunctioning.Try printing a job from another application.
The operating system is malfunctioning.Exit Windows and reboot the computer. Turn the machine off and back on again.
If you are in a DOS environment, the font setting
for your machine may be set incorrectly.
Changing the font setting.
You can set the font from Device Settings in Samsung
Easy Printer Manager program (see "Device Settings" on page 183).
Pages print, but they are
blank.
The toner cartridge is defective or out of toner.Redistribute the toner, if necessary.
If necessary, replace the toner cartridge.
The file may have blank pages.Check the file to ensure that it does not contain blank pages.
Some parts, such as the controller or the board,
may be defective.
Contact a service representative.
The machine does not
print PDF files correctly.
Some parts of graphics,
text, or illustrations are
missing.
Incompatibility between the PDF file and the
Acrobat products.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image
from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
The print quality of
photos is not good.
Images are not clear.
The resolution of the photo is very low. Reduce the photo size. If you increase the photo size in the software application, the
resolution will be reduced.
ConditionPossible causeSuggested solutions
Printing problems
200
5. Troubleshooting
Before printing, the
machine emits vapor near
the output tray.
Using damp paper can cause vapor during
printing.
This is not a problem. Just keep printing.
The machine does not
print special-sized paper,
such as billing paper.
Paper size and paper size setting do not match.Set the correct paper size in the Custom in Paper tab in Printing Preferences.
The printed billing paper
is curled.
The paper type setting does not match.Change the printer option and try again. Go to Printing Preferences , click Paper tab,
and set type to Thick.
ConditionPossible causeSuggested solutions
201
5. Troubleshooting
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem.
ConditionSuggested Solutions
Light or faded print•If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge.
•The paper may not meet paper specifications; for example, the paper may be too moist or rough.
•If the entire page is light, the ting is too low or the toner save mode is on. Adjust the print resolution and turn the toner save mode
off. See the help screen of the printer driver.
•A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine.
•The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine. If these steps do not correct the
problem, contact a service representative.
The top half of the paper is
printed lighter than the rest of
the paper
The toner might not adhere properly to this type of paper.
•Change the printer option and try again. Go to Printing Preferences , click the Paper tab, and set the paper type to Recycled.
Toner specks•The paper may not meet specifications; for example, the paper may be too moist or rough.
•The transfer roller may be dirty. Clean the inside of your machine.
•The paper path may need cleaning. Contact a service representative.
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Printing quality problems
202
5. Troubleshooting
DropoutsIf faded areas, generally rounded, occur randomly on the page:
•A single sheet of paper may be defective. Try reprinting the job.
•The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper.
•The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
•Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick.
If these steps do not correct the problem, contact a service representative.
White Spots If white spots appear on the page:
•The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be
dirty. Clean the inside of your machine.
•The paper path may need cleaning. Clean the inside of your machine.
If these steps do not correct the problem, contact a service representative.
Vertical linesIf black vertical streaks appear on the page:
•The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and
install a new one.
If white vertical streaks appear on the page:
•The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine. If these steps do not correct the
problem, contact a service representative.
ConditionSuggested Solutions
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Printing quality problems
203
5. Troubleshooting
Black backgroundIf the amount of background shading becomes unacceptable:
•Change to a lighter weight paper.
•Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount
of background shading.
•Remove the old toner cartridge and install a new one.
•Thoroughly redistribute the toner (see "Redistributing toner" on page 47).
Toner smear•Clean the inside of the machine.
•Check the paper type and quality.
•Remove the toner cartridge and install a new one.
Vertical repetitive defectsIf marks repeatedly appear on the printed side of the page at even intervals:
•The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one.
•Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after
a few more pages.
•The fusing assembly may be damaged. Contact a service representative.
ConditionSuggested Solutions
Printing quality problems
204
5. Troubleshooting
Background scatterBackground scatter results from bits of toner randomly distributed on the printed page.
•The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that
the paper does not absorb too much moisture.
•If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams
on the reverse side. Printing on seams can cause problems.
Or select Thick Envelope from the Printing Preferences window (see "Opening printing preferences" on page 38).
•If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application
or in Printing Preferences.Ensure the correct paper type is selected.
•If you are using a new toner cartridge, redistribute the toner first.
Toner particles are around bold
characters or pictures
The toner might not adhere properly to this type of paper.
•Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled.
Ensure the correct paper type is selected.
Misformed characters•If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper.
ConditionSuggested Solutions
A
Printing quality problems
205
5. Troubleshooting
Page skew•Ensure that the paper is loaded properly.
•Check the paper type and quality.
•Ensure that the guides are not too tight or too loose against the paper stack.
Curl or wave•Ensure that the paper is loaded properly.
•Check the paper type and quality. Both high temperature and humidity can cause paper curl.
•Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Wrinkles or creases•Ensure that the paper is loaded properly.
•Check the paper type and quality.
•Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
ConditionSuggested Solutions
Printing quality problems
206
5. Troubleshooting
Back of printouts are dirty•Check for leaking toner. Clean the inside of the machine.
Solid color or black pages•The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
•The toner cartridge may be defective. Remove the toner cartridge and install a new one.
•The machine may require repairing. Contact a service representative.
Loose toner•Clean the inside of the machine.
•Check the paper type and quality.
•Remove the toner cartridge and then, install a new one.
If the problem persists, the machine may require repair. Contact a service representative.
ConditionSuggested Solutions
A
Printing quality problems
207
5. Troubleshooting
Character voidsCharacter voids are white areas within parts of characters that should be solid black:
•If you are using transparencies, try another type of transparency. Because of the composition of transparencies, some character
voids are normal.
•You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
•The paper may not meet paper specifications.
Horizontal stripesIf horizontally aligned black streaks or smears appear:
•The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.
•The toner cartridge may be defective. Remove the toner cartridge and install a new one.
If the problem persists, the machine may require repairing. Contact a service representative.
CurlIf the printed paper is curled or paper does not feed into the machine:
•Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
•Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin.
ConditionSuggested Solutions
A
Printing quality problems
208
5. Troubleshooting
•An unknown image
repetitively appears on a few
sheets
•Loose toner
•Light printor contamination
occurs
Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.
The high altitude may affect the print quality, such as loose toner or light imaging. Change the altitude setting for your machine (See
"Altitude adjustment" on page 155).
ConditionSuggested Solutions
209
5. Troubleshooting
Operating system problems
1
Common Windows problems
ConditionSuggested solutions
“File in Use” message appears
during installation.
Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver.
“General Protection Fault”,
“Exception OE”, “Spool 32”, or
“Illegal Operation” messages
appear.
Close all other applications, reboot Windows and try printing again.
“Fail To Print”, “A printer
timeout error occurred”
message appear.
These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready
mode or after printing has completed, check the connection and/or whether an error has occurred.
Samsung Printer Experience is
not shown when you click more
settings.
Samsung Printer Experience is not installed. Download the app. from theWindows Store and install it.
Machine information is not
displayed when you click the
device in the Devices and
Printers.
Check the Printer properties. Click the Ports tab.
(Control Panel > Devices and Printers > Right-click on your printer icon and select Printer properties)
If the port is set to File or LPT, uncheck them and select TCP/IP, USB, or WSD.
The error related toast message
pops up.
Operating system problems
210
5. Troubleshooting
Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.
2
Common Mac problems
Refer to the Mac User’s Guide that came with your computer for further information on Mac error messages.
ConditionSuggested solutions
The machine does not print PDF files
correctly. Some parts of graphics, text, or
illustrations are missing.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
Some letters are not displayed normally
during cover page printing.
Mac OS cannot create the font while printing the cover page. The English alphabet and numbers are displayed normally on
the cover page.
When printing a document in Mac with
Acrobat Reader 6.0 or higher, colors
print incorrectly.
Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader.
Operating system problems
211
5. Troubleshooting
3
Common Linux problems
Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages.
ConditionSuggested solutions
The machine does not print.•Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the
Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If
not, open Add new printer wizard to set up your device.
•Check if the machine is started. Open Printers configuration and select your machine from the printers list. Look at the
description in the Selected printer pane. If its status contains Stopped, press the Start button. Normal operation of the machine
should be restored. The “stopped” status might be activated when some problems in printing occur.
•Check if your application has special print options such as “-oraw”. If “-oraw” is specified in the command line parameter, then
remove it to print properly. For Gimp front-end, select “print” -> “Setup printer” and edit the command line parameter in the
command item.
The machine does not print
whole pages, and output is
printed on half the page.
It is a known problem that occurs when a color machine is used on version 8.51 or earlier of Ghostscript, 64-bit Linux OS, and has been
reported to bugs.ghostscript.com as Ghostscript Bug 688252.The problem is solved in AFPL Ghostscript v. 8.52 or above. Download
the latest version of AFPL Ghostscript from http://sourceforge.net/projects/ghostscript/ and install it to solve this problem.
“Cannot open port device file”
error message appears when
printing a document.
Avoid changing print job parameters (e.q., via LPR GUI) while a print job is in progress. Known versions of CUPS server break the print
job whenever print options are changed and then try to restart the job from the beginning. Since Unified Linux Driver locks the port
while printing, the abrupt termination of the driver keeps the port locked and unavailable for subsequent print jobs. If this situation
occurs, try to release the port by selecting Release port in the Port configuration window.
212
Contact SAMSUNG worldwide
Contact SAMSUNG worldwide
If you have any comments or questions regarding Samsung products, contact
the Samsung customer care center.
Country/RegionCustomer Care Center WebSite
ANGOLA91-726-7864www.samsung.com
ARGENTINA0800-333-3733www.samsung.com
ARMENIA0-800-05-555www.samsung.com
AUSTRALIA1300 362 603www.samsung.com
AUSTRIA
0810-SAMSUNG (7267864, €
0.07/min)
www.samsung.com
AZERBAIJAN088-55-55-555www.samsung.com
BAHRAIN
8000-4726www.samsung.com/ae
(English)
www.samsung.com/
ae_ar (Arabic)
BELARUS810-800-500-55-500www.samsung.com
BELGIUM
02-201-24-18www.samsung.com/be
(Dutch)
www.samsung.com/
be_fr (French)
BOLIVIA800-10-7260www.samsung.com
BOSNIA051 133 1999www.samsung.com
BOTSWANA0800-726-000www.samsung.com
BRAZIL
0800-124-421
4004-0000
www.samsung.com
BULGARIA07001 33 11 , normal tariffwww.samsung.com
Alle afdrukken zijn grijs. Was voorheen niet zo. Lijkt op eco-stand van de printer, maar dat is niet zo! Hoe krijg ik de afdrukken weer scherp en zwart?
Gesteld op 30-6-2016 om 09:19
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