Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Microsoft, Windows are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
Ownership of all other trademarks is attributed to their due owner.
•
An administration fee may be charged if either
-
(a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
-
(b) you bring the unit to a repair centre and there is no defect in the product
(i.e. where you have failed to read this user manual).
•
The amount of such administration charge will be advised to you before any work or home visit is carried out.
7
Safety Precautions
Caution
RISK OF ELECTRIC SHOCK DO NOT OPEN
Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK)
THERE ARE NO USER SERVICEABLE PARTS INSIDE.
REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high voltage is present inside.
It is dangerous to make any kind of contact with any internal part of this product.
This symbol alerts you that important literature concerning operation and maintenance has been
included with this product.
Symbols
Warning
A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions are not followed.
Activities marked by this symbol are prohibited.
Instructions marked by this symbol must be followed.
Cleaning
―
Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
―
Take the following steps when cleaning.
―
The following images are for reference only. Real-life situations may differ from what is shown in the
images.
1
Power off the product and computer.
2
Disconnect the power cord from the product.
―
Hold the power cable by the plug and do not touch the cable with wet
hands. Otherwise, an electric shock may result.
!
3
Wipe the product with a clean, soft and dry cloth.
•
Do not use detergents that contain alcohol, solvent or
surface-active agents.
•
Do not spray water or detergent directly on the product.
4
Wet a soft and dry cloth in water and wring thoroughly to clean the
exterior of the product.
5
Connect the power cord to the product when cleaning is finished.
6
Power on the product and computer.
8
Storage
Due to the characteristics of high-glossy products, using a UV humidifier nearby may create white-
coloured stains on the product.
―
Contact Customer Service Centre if the inside of the product needs cleaning (service fee will be
charged).
Electricity and Safety
―
The following images are for reference only. Real-life situations may differ from what is shown in the
images.
Warning
Do not use a damaged power cord or plug, or a loose power socket.
•
An electric shock or fire may result.
Do not use multiple products with a single power socket.
•
Overheated power sockets may cause a fire.
Do not touch the power plug with wet hands. Otherwise, an electric shock
may result.
!
Insert the power plug all the way in so it is not loose.
•
An unsecure connection may cause a fire.
!
Connect the power plug to a grounded power socket (type 1 insulated
devices only).
•
An electric shock or injury may result.
Do not bend or pull the power cord with force. Be careful not to leave the
power cord under a heavy object.
•
Damage to the cord may result in a fire or electric shock.
Do not place the power cord or product near heat sources.
•
A fire or electric shock may result.
!
Clean any dust around the pins of the power plug or the power socket with
a dry cloth.
•
A fire may result.
9
Caution
Do not disconnect the power cord while the product is being used.
•
The product may become damaged by an electric shock.
!
Only use the power cord provided with your product by Samsung. Do not
use the power cord with other products.
•
A fire or electric shock may result.
!
Keep the power socket where the power cord is connected unobstructed.
•
The power cord must be disconnected to cut off power to the product
when an issue occurs.
•
Note that the product is not completely powered down by using only
the power button on the remote.
!
Hold the plug when disconnecting the power cord from the power socket.
•
An electric shock or fire may result.
Installation
Warning
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF
THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
•
A fire may result.
!
Have a technician install the wall-mount hanger.
•
Installation by an unqualified person can result in an injury.
•
Only use approved cabinets.
Do not install the product in poorly ventilated spaces such as a bookcase or
closet.
•
An increased internal temperature may cause a fire.
!
Install the product at least 10 cm away from the wall to allow ventilation.
•
An increased internal temperature may cause a fire.
!
Keep the plastic packaging out of the reach of children.
•
Children may suffocate.
10
!
Bend and keep part of the outdoor TV antenna cable hanging downwards
(the part inside the room) to prevent rainwater from entering the product.
•
If rainwater enters the product, a fire or electric shock can occur.
!
When using an outdoor antenna, be sure to install the antenna away from
nearby power lines to prevent the antenna from collapsing onto them in
strong winds.
•
A collapsed antenna can cause an electric shock or injury.
Do not install the product on an unstable or vibrating surface (insecure shelf,
sloped surface, etc.)
•
The product may fall and become damaged and/or cause an injury.
•
Using the product in an area with excess vibration may damage the
product or cause a fire.
!
Do not install the product in a vehicle or a place exposed to dust, moisture
(water drips, etc.), oil, or smoke.
•
A fire or electric shock may result.
Do not expose the product to direct sunlight, heat, or a hot object such as a
stove.
•
The product lifespan may be reduced or a fire may result.
Do not install the product within the reach of young children.
•
The product may fall and injure children.
•
As the front is heavy, install the product on a flat and stable surface.
Edible oil, such as soybean oil, can damage or deform the product. Do not
install the product in a kitchen or near a kitchen counter.
11
Caution
!
Do not drop the product while moving.
•
Product failure or personal injury may result.
Do not set down the product on its front.
•
The screen may become damaged.
When installing the product on a cabinet or shelf, make sure that the
bottom edge of the front of the product is not protruding.
•
The product may fall and become damaged and/or cause an injury.
•
Install the product only on cabinets or shelves of the right size.
!
Set down the product gently.
•
Product failure or personal injury may result.
SAMSUNG
!
Installing the product in an unusual place (a place exposed to a lot of fine
dust, chemical substances, extreme temperatures or a significant presence
of moisture, or a place where the product will operate continuously for an
extended period of time) may seriously affect its performance.
•
Be sure to consult Samsung Customer Service Centre if you want to
install the product at such a place.
Operation
Warning
There is a high voltage inside the product. Never disassemble, repair or
modify the product yourself.
•
A fire or electric shock may result.
•
Contact Samsung Customer Service Centre for repairs.
!
Before moving the product, turn off the power switch and disconnect the
power cord, antenna cable and all other connected cables.
•
Damage to the cord may result in a fire or electric shock.
!
If the product generates abnormal sounds, a burning smell or smoke,
disconnect the power cord immediately and contact Samsung Customer
Service Centre.
•
An electric shock or fire may result.
Do not let children hang from the product or climb on top of it.
•
Children may become injured or seriously harmed.
If the product is dropped or the outer case is damaged, turn off the power
switch and disconnect the power cord. Then contact Samsung Customer
Service Centre.
•
Continued use can result in a fire or electric shock.
12
Do not leave heavy objects or items that children like (toys, sweets, etc.) on
top of the product.
•
The product or heavy objects may fall as children try to reach for the
toys or sweets resulting in a serious injury.
!
During a lightning or thunderstorm, remove the power cable and do not
touch the antenna cable.
•
A fire or electric shock may result.
!
Do not drop objects on the product or apply impact.
•
A fire or electric shock may result.
Do not move the product by pulling the power cord or any cable.
•
Product failure, an electric shock or fire may result from a damaged
cable.
!
GAS
If a gas leakage is found, do not touch the product or power plug. Also,
ventilate the area immediately.
•
Sparks can cause an explosion or fire.
Do not lift or move the product by pulling the power cord or any cable.
•
Product failure, an electric shock or fire may result from a damaged
cable.
!
Do not use or keep combustible spray or an inflammable substance near
the product.
•
An explosion or fire may result.
Ensure the vents are not blocked by tablecloths or curtains.
•
An increased internal temperature may cause a fire.
100
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects
that burn easily (paper, matches, etc) into the product (via the vent or input/
output ports, etc).
•
Be sure to power off the product and disconnect the power cord
when water or other foreign substances have entered the product.
Then contact Samsung Customer Service Centre.
•
Product failure, an electric shock or fire may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or metallic
objects on top of the product.
•
Be sure to power off the product and disconnect the power cord
when water or other foreign substances have entered the product.
Then contact Samsung Customer Service Centre.
•
Product failure, an electric shock or fire may result.
13
Caution
!
Leaving the screen fixed on a stationary image for an extended period of
time may cause afterimage burn-in or defective pixels.
•
Activate power-saving mode or a moving-picture screen saver if you
will not be using the product for an extended period of time.
-_-
!
Disconnect the power cord from the power socket if you do not plan on
using the product for an extended period of time (vacation, etc).
•
Dust accumulation combined with heat can cause a fire, electric shock
or electric leakage.
!
Use the product at the recommended resolution and frequency.
•
Your eyesight may deteriorate.
Do not hold the product upside-down or move it by holding the stand.
•
The product may fall and become damaged or cause an injury.
!
Looking at the screen too close for an extended period of time can
deteriorate your eyesight.
Do not use humidifiers or stoves around the product.
•
A fire or electric shock may result.
!
Rest your eyes for more than 5 minutes for every 1 hour of product use.
•
Eye fatigue will be relieved.
Do not touch the screen when the product has been turned on for an
extended period of time as it will become hot.
!
Store small accessories out of the reach of children.
!
Exercise caution when adjusting the product angle or stand height.
•
Your hand or finger may get stuck and injured.
•
Tilting the product at an excessive angle may cause the product to fall
and an injury may result.
Do not place heavy objects on the product.
•
Product failure or personal injury may result.
When using headphones or earphones, do not turn the volume too high.
•
Having the sound too loud may damage your hearing.
14
Be careful that children do not place the battery in their mouths when
removed from the remote control. Place the battery in a location that
children or infants cannot reach.
•
If children have had the battery in their mouths, consult your doctor
immediately.
When replacing the battery, insert it with the right polarity (+, -).
•
Otherwise, the battery may become damaged or it may cause fire,
personal injury or damage due to leakage of the internal liquid.
!
Use only the specified standardized batteries, and do not use a new battery
and a used battery at the same time.
•
Otherwise, the batteries may be damaged or cause fire, personal injury
or damage due to a leakage of the internal liquid.
!
The batteries (and rechargeable batteries) are not ordinary refuse and must
be returned for recycling purposes. The customer is responsible for returning
the used or rechargeable batteries for recycling.
•
The customer can return used or rechargeable batteries to a nearby
public recycling centre or to a store selling the same type of the
battery or rechargeable battery.
15
Preparations
Chapter 02
-
Contact the vendor where you
purchased the product if any
components are missing.
-
The appearance of the components and
items sold separately may differ from the
image shown.
Checking the Components
Components
―
Components may differ in different locations.
Quick setup guide
Warranty card
(Not available in some
locations)
Regulatory guide
User manual / MagicInfo Express
Content Creator USB
Batteries
(Not available in some locations)
Remote ControlPower cordMini Wall-mount Kit
Stand baseStand neck
16
Items sold separately
HDMI cableHDMI-DVI cable Video cableAudio cableRCA stereo cable
Stereo cable
-
The following items can be purchased
at your nearest retailer.
D-SUB cable
17
Parts
Control Panel
Panel Key
Speaker
POWER
Remote sensor
―
The colour and shape of parts may differ from what is shown.
Specifications are subject to change without notice to improve quality.
Panel Key
ButtonsDescription
Power on the product.
If you press the button when the product is turned on, the control menu will be
displayed.
―
To exit the OSD menu, press and hold the panel key for at least one second.
Move to the upper or lower menu. You can also adjust the value of an option.
Change the channel in TV mode.
Move to the left or right menu.
―
You can adjust the volume by moving the panel key left or right when the control
menu is not displayed.
Remote sensor
Press a button on the remote control pointing at the sensor on the front of the
product to perform the corresponding function.
―
Using other display devices in the same space as the remote control of this
product can cause the other display devices to be inadvertently controlled.
Use the remote control within 7 m to 10 m from the sensor on the product at an angle of 30
from the left and right.
―
Store used batteries out of reach of children and recycle.
―
Do not use a new and used battery together. Replace both batteries at the same time.
―
Remove batteries when the remote control is not to be used for an extended period of time.
18
―
If you press the
button on the panel key when the product is turned on, the
control menu will be displayed.
Control menu
Return
ButtonsDescription
Source
Select the connected input source.
Move the panel key right to select Source
in the control menu.
When the list of input sources is displayed, move the panel key up or down to select
the desired input source. Next, press the panel key.
Menu
Display the OSD menu.
Move the panel key left to select Menu
in the control menu. The OSD control
screen will appear. Move the panel key right to select the desired menu.
You can select a sub-menu item by moving the panel key up, down, left, or right.
To change settings, select the desired menu and press the panel key.
MagicInfo
Enter MagicInfo mode.
Move the panel key up to select MagicInfo
in the control menu.
Power off
Power off the product.
Move the panel key down to select Power off
in the control menu.
Next, press the panel key.
ReturnExit the control menu.
19
Reverse Side
―
The colour and shape of parts may differ from what is shown.
Specifications are subject to change without notice to improve quality.
HDMI IN 2
(DVI)
COMMON
INTERFACE
COMMON
INTERFACE
HDMI IN 1
(STB)
AUDIO
OUT
PC
AUDIO
IN
PC IN
RS232C IN
ANT IN
AIR/CABLE
USB
(
5V 0.5A)
/ CLONING
AUDIOLR
VIDEO
AV IN
AUDIO
VIDEO
PC IN
PC
AUDIO
IN
PortDescription
COMMON INTERFACE
Connect to a CI card.
HDMI IN 2 (DVI)
Connects to a source device using a HDMI cable or HDMI-DVI cable.
HDMI IN 1 (STB)
Connects to a source device using a HDMI cable or HDMI-DVI cable.
USB (5V 0.5A) / CLONING
Connect to a USB memory device.
ANT IN AIR/CABLE
Connect to an antenna cable.
AUDIO OUT
Connects to the audio of a source device.
RS232C IN
Used for service purposes.
AV IN VIDEO / L-AUDIO-R
Connect to an external device using a video or Audio cable.
PC AUDIO IN
Receives sound from a PC via an audio cable.
PC IN
Connects to a source device using a D-SUB cable.
20
Anti-theft Lock
―
An anti-theft lock allows you to use the product securely even in public places.
―
The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details.
―
The following images are for reference only. Real-life situations may differ from what is shown in the images.
To lock an anti-theft locking device:
1
Fix the cable of your anti-theft locking device to a heavy object such as a desk.
2
Put one end of the cable through the loop on the other end.
3
Insert the locking device into the anti-theft lock slot at the back of the product.
4
Lock the locking device.
-
An anti-theft locking device can be purchased separately.
-
Refer to the user guide provided with your anti-theft locking device for details.
-
Anti-theft locking devices can be purchased at electronics retailers or online.
21
Remote control button functions may
differ for different products.
Remote Control
―
Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
―
A button without a description in the image below is not supported on the product.
GUIDE
CONTENT
HOME
CH LIST
TTX/MIX
Display and select available video sources.
Have direct access to channels.
Cut off the sound temporarily.
Change channels.
Turns the product On/Off.
Alternately selects Teletext, Double or Mix.
Adjust the volume.
Display channel list on the screen.
Display the main on-screen menu.
Swich to the MagicInfo Screen.
Swich to the MagicInfo Screen.
Electronic Programme Guide (EPG) display.
22
ABCD
ALARM
SUBT.
CLOCK
Press to display information on the TV screen.
CLOCK: When you press INFO key in standby
mode, TV screen displays the time.
Exit the menu.
Play photos, videos or music.
Quickly select frequently used functions.
Return to the previous menu.
Remote control button functions may
differ for different products.
To place batteries in the remote control
Not Available.
Use TTX secondary function.
Configure the subtitle and audio
description options.
―
Insert 2 AAA batteries, making sure to align the positive and negative polarities
correctly.
Select on-screen menu items and change menu
values.
23
Before Installing the Product
(Installation Guide)
15˚
To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.
•
Ensure that an authorized installation company installs the wall mount.
•
Otherwise, it may fall and cause personal injury.
•
Make sure to install the specified wall mount.
Tilting Angle and Rotation
―
Contact Samsung Customer Service Centre for further details.
•
The product can be tilted at a maximum angle of 15˚ from a perpendicular wall surface.
•
To use the product vertically (portrait), turn it clockwise so that the LED is pointing down.
A
B
Figure 1.1 Side view
Ventilation
Installation on a Perpendicular Wall
A Minimum 40 mm
B Ambient temperature: Under 35
C
•
When installing the product on a perpendicular wall, allow at least 40 mm of space between the product and wall surface
for ventilation and ensure that the ambient A temperature is kept below 35
C.
24
A
B
C
E
Figure 1.3 Side view
DD
Figure 1.2 Side view
Installation on an Indented Wall
―
Contact Samsung Customer Service Centre for further details.
Plane view
A Minimum 40 mm
B Minimum 70 mm
C Minimum 50 mm
D Minimum 50 mm
E Ambient temperature: Under 35
C
―
When installing the product on an indented wall, allow at least the space specified above between the product and wall for
ventilation and ensure that the ambient temperature is kept below 35
All drawings are not necessarily to scale. Some dimensions are subject to change without prior notice.
Refer to the dimensions prior to performing installation of your product. Not responsible for typographical or printed errors.
25
Installing the Wall Mount
Installing the Wall Mount Kit
The wall mount kit allows you to mount the product on the wall.
For detailed information on installing the wall mount, see the instructions provided with the wall mount.
We recommend you contact a technician for assistance when installing the wall mount bracket.
Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you elect to install the wall mount on your own.
26
Wall Mount Kit Specications
―
Install your wall mount on a solid wall perpendicular to the floor. Before
attaching the wall mount to surfaces other than plaster board, please contact
your nearest dealer for additional information.
If you install the product on a slanted wall, it may fall and result in severe
personal injury.
•
Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided.
•
Do not use screws that are longer than the standard length or do not comply with the VESA standard screw
specifications. Screws that are too long may cause damage to the inside of the product.
•
For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ
depending on the wall mount specifications.
•
Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury.
Samsung is not liable for these kinds of accidents.
•
Samsung is not liable for product damage or personal injury when non-specified wall mount is used or the consumer
fails to follow the product installation instructions.
•
Do not mount the product at more than a 15 degree tilt.
•
Always have two people mount the product on a wall.
•
Standard dimensions for wall mount kits are shown in the table below.
Unit: mm (inches)
Model nameScrew hole specs
(A * B) in millimeters
Standard ScrewQuantity
RM40D200 × 200 (7.87 × 7.87)
M8 / L14~164
RM48D400 × 400 (15.75 × 15.75)
―
Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to electric shock.
27
Connecting and Using a Source Device
Chapter 03
Before Connecting
Pre-connection Checkpoints
―
Before connecting a source device, read the user manual provided with it.
The number and locations of ports on source devices may differ from device to
device.
―
Do not connect the power cable until all connections are completed.
Connecting the power cable during connection may damage the product.
―
Connect the sound ports correctly: left = white and right = red.
―
Check the types of ports at the back of the product you want to connect.
Connecting to a PC
•
Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
•
A PC can be connected to the product in a variety of ways.
Select a connection method suitable for your PC.
―
Connecting parts may differ in different products.
Connection using the D-SUB cable (Analogue type)
PC IN
PC AUDIO IN
28
Connection Using an HDMI Cable
HDMI IN 1 (STB), HDMI IN 2 (DVI)
Connection Using an HDMI-DVI Cable
―
When you connect a PC to the product using an HDMI-DVI cable, set Edit Name to DVI PC to access
video and audio content stored on the PC.
HDMI IN 1 (STB), HDMI IN 2 (DVI)
PC AUDIO IN
29
Connecting to a Video Device
•
Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
•
You can connect a video device to the product using a cable.
―
Connecting parts may differ in different products.
―
Press the SOURCE button on the remote control to change the source.
Connection Using the AV Cable
AV IN / VIDEO
AV IN / L-AUDIO-R
30
Connection Using an HDMI-DVI Cable
―
Audio will not be enabled if the product is connected to a video device using an HDMI-DVI cable. To
resolve this, additionally connect an audio cable to the audio ports on the product and video device.
When you connect a video device to the product using an HDMI-DVI cable, set Edit Name to DVI
Devices to access video and audio content stored on the video device.
―
Supported resolutions include 1080p (50/60Hz), 720p (50/60Hz), 480p, and 576p.
PC AUDIO IN
HDMI IN 1 (STB), HDMI IN 2 (DVI)
Connection Using an HDMI Cable
Using an HDMI cable (up to 1080p)
•
For better picture and audio quality, connect to a digital device using an HDMI cable.
•
An HDMI cable supports digital video and audio signals, and does not require an audio cable.
•
The picture may not display normally (if at all) or the audio may not work if an external device that
uses an older version of HDMI mode is connected to the product. If such a problem occurs, ask the
manufacturer of the external device about the HDMI version and, if out of date, request an upgrade.
•
Be sure to use an HDMI cable with a thickness of 14 mm or less.
•
Be sure to purchase a certified HDMI cable. Otherwise, the picture may not display or a connection
error may occur.
•
A basic high-speed HDMI cable or one with ethernet is recommended.
This product does not support the ethernet function via HDMI.
HDMI IN 1 (STB), HDMI IN 2 (DVI)
31
Connecting to an Audio System
―
Connecting parts may differ in different products.
AUDIO OUT
Connecting the Antenna
―
Connecting parts may differ in different products.
―
When the product is powered on for the first time, basic settings are configured automatically.
Take extra care to ensure the wires inside the antenna cable are not bent.
ANT IN
AIR / CABLE
32
Connecting to a TV Viewing Card slot
To connect the CI CARD, follow these steps:
―
CI card slots are available, depending on the model.
Using the “CI or CI+ CARD”
To watch paid channels, the “CI or CI+ CARD” must be inserted.
―
Turn the TV off to connect or disconnect a CI card.
•
If you don’t insert the “CI or CI+ CARD”, some channels will display the message “Scrambled Signal”.
•
The pairing information containing a telephone number, the “CI or CI+ CARD” ID the Host ID and
other information will be displayed in about 2~3 minutes. If an error message is displayed, please
contact your service provider.
•
When the configuration of channel information has finished, the message “Updating Completed” is
displayed, indicating the channel list is updated.
―
You must obtain a “CI or CI+ CARD” from a local cable service provider.
―
When removing the “CI or CI+ CARD”, carefully pull it out with your hands since dropping the “CI
or CI+ CARD” may cause damage to it.
―
Insert the “CI or CI+ CARD” in the direction marked on the card.
―
The location of the COMMON INTERFACE slot may be different depending on the model.
―
“CI or CI+ CARD” is not supported in some countries and regions; check with your authorized
dealer.
―
If you have any problems, please contact a service provider.
―
Insert the “CI or CI+ CARD” that supports the current aerial settings. The screen will be distorted
or will not be seen.
33
Initial Setup
Changing the Input source
Source List
MENUm→Applications→Source List→ENTER E
Source
-
The displayed image may differ depending on the model.
Source allows you to select a variety of sources and change source device names.
You can display the screen of a source device connected to the product. Select a source from source list to display the screen
of the selected source.
―
The input source can also be changed by using the SOURCE button on the remote control.
―
The screen may not display correctly if an incorrect source is selected for the source device you want to convert to.
―
To view detailed information about connected source devices, press the TOOLS button from the Source page.
―
Refer to page 81 for details about the Source List.
TV
HDMI1
HDMI2AV
PC
USB
After powering on the product for the first time, configure basic settings such as the language, channel and time.
Language→Regional Settings→Channel Source→ (Auto Tuning does not appear if Set-top box or No TV(Signage Only) is selected.) →Network Settings→Clock→Auto Power Off → Setup Complete!
―
Refer to page 97 for details about the Setup.
34
Screen Adjustment
Configure the Picture settings (Backlight, Colour Tone, etc.).
-
The layout of the
Picture
menu options may vary depending on the product.
Chapter 04
Picture Mode
MENUm→Picture→Picture Mode→ENTERE
Select a picture mode (Picture Mode) suitable for the environment where the
product will be used.
Different Picture Mode options are displayed depending on the current input
source.
·
·
·
·
·
·
Picture
Picture Mode
Backlight
Contrast
Brightness
Sharpness
Colour
Tint (G/R)
Information
55
100
45
50
50
G50R50
-
The displayed image may differ depending on the model.
If the input source is PC or HDMI1 (when a PC is connected), HDMI2
(when a PC is connected)
•
Information: This mode reduces eye fatigue and is suitable for displaying information to the public.
•
Advertisement: This mode is suitable for displaying video content and indoor/outdoor advertisements.
―
These options can be selected only when Edit Name is set to PC.
(SOURCE→Source→TOOLS→Edit Name→ENTER E)
If the input source is TV, HDMI1, HDMI2 or AV
•
Dynamic: This mode is suitable when the ambient light is bright.
•
Standard: This mode is generally suitable for any environment.
•
Movie: This mode reduces eye fatigue.
35
Backlight / Contrast / Brightness /
Sharpness / Colour / Tint (G/R)
MENUm→Picture→ENTERE
·
·
·
·
·
·
Picture
Picture Mode
Backlight
Contrast
Brightness
Sharpness
Colour
Tint (G/R)
Standard
55
100
45
50
50
G50R50
-
The displayed image may differ depending on the model.
Your product has several options for adjusting picture quality.
The displayed image may differ depending on the model.
-
Available in TV mode only.
(when the aerial was set to Cable)
Sets additional search options such as the frequency and symbol rate for a cable network search.
―
Availability depends on the specific model and area.
57
Aerial
MENUm→Broadcasting→Aerial→ENTERE
Broadcasting
Aerial
-
The displayed image may differ depending on the model.
-
Available in TV mode only.
Before your television can begin memorizing the available channels, you must specify the type of signal source that is
connected to the LED display.
•
Air / Cable
Cable
58
Channel List
MENUm→Broadcasting→Channel List→ENTERE
Broadcasting
Channel List
-
The displayed image may differ depending on the model.
-
Available in TV mode only.
Register or delete channels. Add favourites channels or rename analogue channels.
Select a desired channel from Channel List to view the channel instantly.
―
To navigate Channel List faster, press the channel buttons. The channel list changes page by page.
Icons found in the channel list page
•
A
: Analogue channel
•
*
: A channel that is selected
•
\
: Locked channels
Pressing the left cursor () button on the remote control displays the Sorting page.
Pressing the right cursor (
) button on the remote control displays the Mode page.
Sorting
Sort the list by Channel Number or by Name (Digital channels only).
Mode
Antenna
Select either Air or Cable as digital channel mode.
Edit Favorites
Edit favourites channel lists from Edit Channel.
Favourites 1 ~ Favourites 5
Shows all favourites channels, in up to five groups. Each group has a separate screen.
―
The TV displays favourites groups only if you have added favouritess using Favourites 1 - to - Favourites 5.
59
All
Shows all channels.
Analog
Shows analogue channels.
Digital
Shows digital channels.
60
Schedule Manager
MENUm→Broadcasting→Schedule Manager→ENTERE
Broadcasting
Schedule Manager
-
The displayed image may differ depending on the model.
-
Available in TV mode only.
Watch a desired channel at a scheduled time.
•
Aerial: DTV Cable / Cable
•
Channel: Select the desired channel.
•
Repeat: Once / Manual / Sat~Sun / Mon~Fri / Everyday
―
Select Manual if you want to configure settings by day of the week.
•
Date: Select the desired date.
•
Start Time: Set the time to watch the desired channel.
61
Edit Channel
MENUm→Broadcasting→Edit Channel→ENTERE
Broadcasting
Edit Channel
-
The displayed image may differ depending on the model.
-
Available in TV mode only.
Manage channels saved on your TV. Delete channels, re-register deleted channels or rename analogue channels.
―
Conveniently configure settings using the remote control buttons displayed at the bottom of the screen.
Icons found in the edit channel page
•
A
: Analogue channel
•
*
: A channel that is selected
•
\
: Locked channels
Deleting/registering channels
Deleting channels
Delete channels, if required. Note that deleting channels from the Recently Viewed or Most Viewed category does not
remove the channels permanently. The channels are only removed from the categories.
1
Select channels to delete from the screen. To cancel, select again.
2
After selecting channels, select Delete from the screen to delete the channels.
Re-registering deleted channels
Register deleted channels again, if required. Deleted channels are grayed out and can only be found in the list of all channels.
The register function is enabled for deleted channels only.
1
Press TOOLS on the screen to display the Tools page. Select Category from the sub-menu items and then select All.
2
From the list of all channels, select deleted channels you want to register again.
3
After selecting channels, select Add from the screen to re-register the channels.
62
Editing registered channels
Pressing TOOLS from the Edit Channel page displays the following menu items. Provided functions may
vary depending on the broadcast signal.
Option NameOperations
AerialSelect either Air or Cable as digital channel mode.
CategoryChannels saved on your TV are classified under the All, Added Ch., Recently
Viewed and Most Viewed categories. Select a desired category.
Edit FavoritesSet frequently viewed channels as favourites channels.
Rename ChannelChange the names of analogue channels to suit your preferences. A channel
name can be up to five characters long.
Channel InfoCheck the information of the channel.
InformationView information about the current broadcast programme on the air.
Locking/unlocking channels using a password
Lock specific channels to prevent children from accessing inappropriate content.
―
To set a password, make sure Programme Rating Lock is set to On.
Locking channels
1
Select a channel from the Edit Channel page, and then select Programme Rating Lock from the
screen. The password input window is displayed.
2
Enter the password. The selected channel is locked.
Unlocking channels
1
Select a locked channel from the Edit Channel page, and then select Programme Rating LockOff
from the screen. The password input window is displayed.
2
Enter the password. The selected channel is unlocked.
63
Edit Favorites
MENUm→Broadcasting→Edit Favorites→ENTERE
Broadcasting
Edit Favorites
-
The displayed image may differ depending on the model.
-
Available in TV mode only.
Creating a favourites channel list
Set frequently viewed channels as favourites channels. Favourites channels are indicated by a symbol in the Edit Channel or
Channel List page. A maximum of five favourites channel lists are allowed. Create different favourites channel lists for each
family member.
―
Conveniently configure settings using the remote control buttons displayed at the bottom of the screen.
Adding the current channel to a favourites channel list
Add the channel you are currently watching to a favourites channel list.
1
When watching TV, press TOOLS to display the Tools page. Select Edit Favorites from the sub-menu items.
2
From the displayed prompt box, select a favourites channel list to save the current channel to. Select OK.
3
The current channel is added in the selected favourites channel list. Select OK.
Adding multiple channels to a favourites channel list
Add multiple channels to a favourites channel list, if required.
1
Select Category from the screen to change the channel list in the centre of the screen to the channel list that contains
the channels to add. Each time Category is selected, the category switches in the order Recently Viewed, Most Viewed,
and Added Ch..
―
Recently Viewed and Most Viewed are only enabled if they contain saved channels.
2
Select desired channels from the channel list in the centre of the screen.
3
Select Change Fav. from the screen to change the favourites channel list on the right to another desired favourites
channel list.
4
Select Add from the screen. The selected channels will create a favourites channel list.
64
Viewing channels saved under a favourites channel list
―
Favourites channel lists are only displayed if they have been created previously.
When changing the channel using the channel buttons, channels saved in favourites channel lists can
only be accessed.
1
Select Channel List from the Broadcasting menu. The channel list is displayed.
2
Pressing the right cursor () button on the remote control displays the Mode page.
3
Select a favourites channel list among Favourites 1 – Favourites 5.
4
Select channels from the selected favourites channel list.
―
Selecting Channel List while watching a favourites channel will display the updated favourites
channel list.
Editing favourites channel lists
Pressing TOOLS from one of the Favourites 1 - to - Favourites 5 pages displays the following menu
items.
Option NameOperations
Copy to FavoritesCopy channels from a favourites channel list to another favourites channel
list.
―
This option is only available when channels under a favourites channel list
are selected.
Rename FavoritesChange the name of a favourites channel list.
―
This option is only available when channels under a favourites channel list
are selected.
AerialSelect either the Air or Cable signal.
Edit ChannelManage saved channels.
InformationView information about the current broadcast programme on the air.
Deleting channels from a favourites channel list
Delete channels from a favourites channel list, if required.
1
Select Change Fav. from the screen to change the favourites channel list on the right to another
desired favourites channel list.
2
Select channels to delete from the selected favourites channel list.
3
Select Delete from the screen. The selected channels are deleted from the favourites channel list.
Changing the order of channels in a favourites channel list
Change the order of channels saved in a favourites channel list, if required.
1
Select Change Fav. from the screen to change the favourites channel list on the right to another
desired favourites channel list.
2
Select channels to rearrange from the selected favourites channel list.
3
Select Change order from the screen, and then change the order of the selected channels. To apply
the new order of the channels, press the E button.
65
Renaming a favourites channel list
Change the name of a favourites channel list, if required.
1
Select Change Fav. from the screen to change the favourites channel list on the right to another desired favourites channel list.
2
Press TOOLS on the screen. Sub-menu items are displayed.
3
Select Rename Favorites from the sub-menu items. A prompt box appears.
4
Change the favourites channel list using the prompt box. The name for a favourites channel list can be up to 20 characters long.
Copying channels between favourites channel lists
Copy channels from a favourites channel list to another favourites channel list, if required.
1
Select Change Fav. from the screen to change the favourites channel list on the right to another desired favourites channel list.
2
Select channels to copy from the favourites channel list on the right.
3
Press TOOLS on the screen. Sub-menu items are displayed.
4
Select Copy to Favorites from the sub-menu items. A prompt box appears.
5
Select favourites channel lists to copy the channels to using the prompt box. The channels are saved to the selected favourites channel lists.
―
To use Copy to Favorites, make sure channels are saved in a favourites channel list.
66
Channel Settings
MENUm→Broadcasting→Channel Settings→ENTERE
Channel Settings
Country (Area)
Manual Tuning
Fine Tune
Transfer Channel List
Delete CAM Operator Prole
-
The displayed image may differ depending on the model.
-
Available in TV mode only.
Country (Area)
Select your country so that the TV can correctly auto-tune the broadcasting channels. This depends on the country or region.
When the PIN input screen appears,enter your 4 digit PIN number.
•
Digital Channel: Change the country for digital channels.
•
Analogue Channel: Change the country for analogue channels.
Manual Tuning
Scans for a channel manually and stores in the TV.
If a channel is locked using the Channel Lock function, the PIN input window appears.
This function depends on the country and region.
When Aerial Source is set to Air or Cable
•
Digital Channel Tuning: Scans for a digital channel.
1
Select the New.
―
When selecting Aerial→Air: Channel, Frequency, Bandwidth
―
When selecting Aerial→Cable: Frequency, Modulation, Symbol Rate
2
Select the Search. When scanning has finished, a channel is updated in the channel list.
•
Analogue Channel Tuning: Scans for an analogue channel.
1
Select the New.
2
Set the Programme, Colour System, Sound System, Channel and Search.
―
Channel
C (aerial channel mode) / S (cable channel mode): These two modes allow you to select a channel by entering the
assigned number for each aerial broadcasting station or cable channel.
3
Select the Store. When scanning has finished, a channel is updated in the channel list.
67
Fine Tune
(analogue channels only)
If the reception is clear, you do not have to fine tune the channel, as this is done automatically during the search and store
operation. If the signal is weak or distorted, fine tune the channel manually. Scroll to the left or right until the image is clear.
―
This function is only available in Cable mode.
―
Settings are applied to the channel you’re currently watching.
―
Fine tuned channels that have been saved are marked with an asterisk “*” on the right-hand side of the channel number in
the channel banner.
―
To reset the fine-tuning, select Reset.
Transfer Channel List
Imports or exports the channel map. When the PIN input screen appears, enter the PIN.
You should connect a USB storage device to use this function.
•
Import from USB: Import channel list from USB.
•
Export to USB: Export channel list to USB. This function is available when USB is connected.
DeleteCAM Operator Prole
Select the CAM operator to delete.
―
Availability depends on the specific model and area.
68
Subtitle
MENUm→Broadcasting→Subtitle→ENTERE
·
·
Subtitle
Subtitle
Subtitle Mode
Subtitle Language
Primary Subtitle
Secondary Subtitle
Configures the subtitle options.
Subtitle
Show subtitles.
•
Subtitle Mode: Set the subtitle mode.
•
Subtitle Language: Set the subtitle language.
Primary Subtitle
Set the primary subtitle language.
Secondary Subtitle
Set the secondary subtitle language.
69
Audio Options
MENUm→Broadcasting→Audio Options→ENTERE
Audio Options
Audio Language
Audio Format
Audio Description
-
The displayed image may differ depending on the model.
-
Available in TV mode only.
Audio Language
(for digital broadcasts)
Change the default value for audio languages.
•
Primary Audio: Set the primary audio language.
•
Secondary Audio: Set the secondary audio language.
―
The available language may differ depending on the broadcast.
Audio Format
(for digital broadcasts)
Change a desired audio format. The supported audio format may vary depending on the broadcast programme.
Audio Description
(Not available in all locations) (for digital broadcasts)
This function handles the Audio Stream for the AD (Audio Description) which is sent along with the Main audio from the
broadcaster.
•
Audio Description: Turn the audio description function on or off.
•
Volume: Adjust the audio description volume.
English
Stereo
O
70
Programme Rating Lock
MENUm→Broadcasting→Programme Rating Lock→ENTERE
Broadcasting
Programme Rating Lock
-
The displayed image may differ depending on the model.
-
Available in TV mode only.
The Programme Rating Lock blocks programmes with ratings higher than those desired. This is useful for controlling what
children watch on TV. This will not function for programmes originating from external sources, such as DVD players or USB files.
This PIN is required to watch a blocked programme.
―
This option is available when the input source is TV.
―
The default PIN number for a new product set is “0-0-0-0”.
―
Availability depends on the specific model and area.
71
Teletext Language
MENUm→Broadcasting→Teletext Language→ENTERE
Broadcasting
Teletext Language
-
The displayed image may differ depending on the model.
-
Available in TV mode only.
Teletext Language
Use this to set the teletext language.
―
Availability depends on the specific model and area.
Primary Teletext
Set the primary teletext language.
Secondary Teletext
Set the secondary teletext language.
72
Common Interface
MENUm→Broadcasting→Common Interface→ENTERE
Broadcasting
Common Interface
-
The displayed image may differ depending on the model.
-
Available in TV mode only.
CI Menu
Enables the user to select from the CAM-provided menu. Select the CI Menu based on the menu PC Card.
CAMvideotranscoding
You can configure the setting to transcode the video codec from the CAM automatically. Turn it Off if you do not want to use it.
Application Info
View information about the CAM inserted into the CI slot and about the “CI or CI+ CARD” inserted into the CAM. You can install
the CAM any time, with or without the TV turned on.
1
Purchase a CI CAM module at your nearest dealer or by phone.
2
Firmly insert the “CI or CI+ CARD” into the CAM in the direction of the arrow.
3
Insert the CAM with the “CI or CI+ CARD” into the common interface slot, in the direction of the arrow so that it aligns
parallel with the slot.
4
Check if you can see a picture on a scrambled signal channel.
73
Channel Lock
MENUm→Broadcasting→Channel Lock→ENTERE
Broadcasting
Channel Lock
-
The displayed image may differ depending on the model.
-
Available in TV mode only.
Prevent your children from accessing harmful content by locking channels.
•
On / Off
―
This option is available when the input source is TV.
―
The default PIN number for a new product set is “0-0-0-0”.
―
Availability depends on the specific model and area.
On
74
Network
Chapter 07
Network Status
MENU m →Network→Network Status→ENTER E
You can check the current network and Internet status.
***.
***.
***.
***.
***.
***.
***.
***.
***.
***.
***.
***.
***.
***.
***.
***.
** : ** : ** : ** : ** : **
AP0000
Network Status
Your wireless network and Internet connection are setup and ready to use.
Network connected, ready to use AllShare.
CloseRetryIP SettingsDisconnect
-
The displayed image may differ depending on the model.
Network Settings
MENU m →Network→Network Settings→ENTER E
Connect to a wireless network and use the product as a TV+signage using MagicInfo ExpressContent
Creator on your PC.
Refresh
Network Settings
AP000
Your wireless network connection is setup and ready to use.
Ready to play your business content.
-Run the Content Creator on your PC, then create and schedule your content. You can
send it to the Signage TV using the wireless network.
-Refer to the Content Creator manual for more information.
-
The displayed image may differ depending on the model.
MAC Address
IP Address
Subnet Mask
Gateway
DNS Server
75
Network Setting (Wireless)
Connecting to a Wireless Network
Samsung recommends using IEEE 802.11n. When you play video over a network connection, the video
may not play smoothly.
―
Select a channel for the wireless IP sharer that is not currently being used. If the channel set for the
wireless IP sharer is currently being used by another device nearby, this will result in interference and
communication failure.
―
Your product supports only the following wireless network security protocols.
If you select the Pure High-throughput (Greenfield) 802.11n mode and the Encryption type is set to
WEP, TKIP or TKIP AES (WPS2Mixed) on your AP or wireless router, Samsung products will not support a
connection in compliance with new Wi-Fi certification specifications.
―
If your wireless router supports WPS (Wi-Fi Protected Setup), you can connect to the network via PBC
(Push Button Configuration) or PIN (Personal Identification Number). WPS will automatically configure
the SSID and WPA key in either mode.
―
Connection Methods: You can setup the wireless network connection in three ways.
Auto Setup (Using the Auto Network Search function), Manual Setup, WPS(PBC)
Automatic Network Setup (Wireless)
Most wireless networks have an optional security system that requires devices that access the network
to transmit an encrypted security code called an Access or Connection Information. The Connection
Information is based on a Pass Phrase, typically a word or a series of letters and numbers of a specified
length you were asked to enter when you set up security for your wireless network. If you use this method
of setting up the network connection, and have a Connection Information for your wireless network,
you will have to enter the Pass Phrase during the the automatic or manual setup process.
How to set up automatically
1
Go to MENU m →Network→Network Settings.
2
The Network function searches for available wireless networks. When done, it displays a list of the
available networks.
3
In the list of networks, press the ▲ or ▼ button to select a network, and then press the E button.
―
If the desired wireless router does not appear, select Refresh to search again.
―
If the router cannot be found after retrying, select the Stop button.
The Add Network button appears.
Select Add Network to add a wireless router to connect to.
4
If the Enter password. screen appears, go to step 5. If you select a wireless router that does not
have security, go to step 7.
5
If the router has security, enter the Enter password. (Security key or PIN).
76
6
When done, use the down arrow button to move the cursor to Done, and then press E. The
network connection screen appears and the verification process starts.
―
A connection with the router is established, but the Internet cannot be accessed.
7
When the connection has been verified, the “Your wireless network and Internet connection are
setup and ready to use.” message appears.
Manual Network Setup (Wireless)
Offices may use static IP addresses.
If this is the case, ask the network administrator for the IP address, subnet mask, gateway and DNS server
address. Enter these values manually.
Getting the Network Connection Values
To view the Network connection values on most Windows computers, follow these steps.
1
Right click the Network icon on the bottom right of the screen.
2
In the pop-up menu that appears, click Status.
3
On the dialog that appears, click the Support tab.
4
On the Support Tab, click the Details button. The Network connection values are displayed.
How to set up manually
On the SMART Signage TV, go to MENU m →Network→Device Name and change the SMART
Signage TV's device name.
―
If you use multiple SMART Signage TVs, make sure to change their device names.
1
Go to MENU m →Network→Network Settings.
2
The Network function searches for available wireless networks. When done, it displays a list of the
available networks.
3
In the list of networks, press the u or d button to select a network, and then press the E button.
―
If the desired wireless router does not appear, select Refresh to search again.
―
If the router cannot be found after retrying, select the Stop button.
The Add Network button appears.
Select Add Network to add a wireless router to connect to.
4
If the Enter password. screen appears, go to step 5. If you select a wireless router that does not
have security, go to step 7.
5
If the router has security, enter the Enter password. (Security key or PIN).
6
When done, use the down arrow button to move the cursor to Done, and then press E. The
network connection screen appears and the verification process starts.
7
Select Stop while network connections are being attempted. This will stop the connection.
8
Select IP Settings on network connection screen. The IP Settings screen appears.
9
Select the field at the top, press E, and then set IP Settings to Enter manually. Repeat the entry
process for each field in the IP Address.
―
Setting IP Settings to Enter manually automatically changes DNS Setting to Enter manually.
77
10
When done, select OK at the bottom of the page, and then press E. The network test screen
appears and the verification process starts.
11
When the connection has been verified, the “Your wireless network and Internet connection are
setup and ready to use.” message appears.
WPS(PBC)
How to set up using WPS(PBC)
If your router has a WPS(PBC) button, follow these steps.
1
Go to MENU m →Network→Network Settings.
2
Select WPS(PBC), press E, and then press E again.
3
Press the WPS(PBC) button on your router within 2 minutes. Your product automatically acquires all
the network setting values it needs and connects to your network.
4
The network connection screen appears, and network setup is done.
78
SoftAP (Wi-Fi Hotspot)
MENU m→Network→Soft AP (Wi-Fi Hotspot)→ENTER E
Using this function, you can connect the product on your mobile devices if your mobile devices do not support Wi-Fi Direct.
Set the options for connection of Wi-Fi device.
•
Soft AP (Wi-Fi Hotspot)
Turns on or off the Soft AP (Wi-Fi Hotspot). When Soft AP (Wi-Fi Hotspot) is set to On, your mobile devices can find the product name in Wi-Fi connection list.
•
Connection Information
Shows the security key.
•
Connection InformationReset
Powering on the display creates a new security key and disconnect any existing Soft AP (Wi-Fi Hotspot) connection.
-
Off / On
79
Wi-Fi Direct
MENU m →Network→Wi-Fi Direct→ENTER E
Set to connect the product to wireless mobile devices. Using this function, you can connect wireless mobile devices with your product directly without a router.
To connect your mobile device with your product using Wi-Fi Direct, follow these steps:
1
Go to Wi-Fi Direct screen. The product starts to search devices.
2
Turn on the Wi-Fi Direct function on your device. Select the desired Wi-Fi device.
•
PBC (Push Button Configuration): Press the WPS(PBC) button on your Wi-Fi device within 2 minutes. Your product automatically acquires all the network setting
values it needs and connects to your network.
•
PIN: Input the displayed PIN on your device.
―
If you want to disconnect the device, select the connected Wi-Fi device, and then select Disconnected.
To use this function, your mobile device
should be supported by the Wi-Fi Direct.
80
AllShare Settings
MENU m →Network→AllShare Settings→ENTER E
Shows a list of mobile phones or connected devices which have been set up to use the AllShare Play function with this product.
•
Content Sharing
Using the AllShare Play Function
An alarm window appears informing you that media contents (videos, photos, music) sent from a mobile phone will be displayed on your product. The contents are played
automatically 3 seconds after the alarm window appears. If you press the RETURN or EXIT button when the alarm window appears, the media contents are not played.
―
The first time a device accesses your product through the media function, a warning popup window appears. Press the E button to select Allow. This permits the
phone to access the product freely and use the AllShare Play function to play content.
―
To turn off media contents transmissions from a mobile phone, set Deny in the AllShare Settings.
―
Contents may not play on your product depending on their resolution and format.
―
The E and ◄ / ► buttons may not work depending on the type of media content.
―
Using the mobile device, you can control the AllShare Play. For details, refer to each mobile’s user’s guide.
Device Name
MENU m →Network→Device Name→ENTER E
Select or enter a device name.
This name can be shown on network remote controls over the network.
81
Applications
Chapter 08
Source List
MENUm→Applications→Source List→ENTER E
Source
TV
HDMI1
HDMI2AV
PC
USB
-
The displayed image may differ depending on the model.
Source allows you to select a variety of sources and change source device names.
You can display the screen of a source device connected to the product. Select a source from source list to display the screen
of the selected source.
―
The input source can also be changed by using the SOURCE button on the remote control.
―
The screen may not display correctly if an incorrect source is selected for the source device you want to convert to.
―
To view detailed information about connected source devices, press the TOOLS button from the Source page.
Edit Name
SOURCE→Source→TOOLS→Edit Name→ENTER E
Sometimes the screen will not display properly unless the name of a source device is specified in Edit Name.
In addition, it is best to rename the source device in Edit Name to obtain optimal picture quality.
―
The list can include the following source devices. Source devices on the list differ depending on the selected source.
PC / Cable STB / Satellite STB / PVR STB / Game / Blu-ray / DVD / VCR / AV Receiver / Camcorder / DVI PC /
DVI Devices / TV / IPTV / HD DVD / DMA
―
Available settings in the Picture menu depend on the current source and settings made in Edit Name.
Information
SOURCE→Source→TOOLS→Information→ENTER E
You can see detailed information about the selected external device.
82
MagicInfo
MENUm→Applications→MagicInfo→ENTER E
Applications
MagicInfo
-
The displayed image may differ depending on the model.
MagicInfo is a business solution that allows the product to be used as a signage (advertising media). Using the solution, play
image and video files from the internal memory or a connected USB storage device. You can also play schedules created using
the MagicInfo ExpressContent Creator on your computer.
Playing content from the internal memory or USB
Play content from the internal memory or a connected USB storage device.
Playing PC or mobile content
Send content via the MagicInfo ExpressContent Creator or a mobile app to the product for playback. If the internal memory
is insufficient, connect a USB device and go to Options→Settings→Default Storage at the top right of the MagicInfo
browser. Change the option to USB.
83
-
Press HOME or MagicInfo Player I on the remote control to access the application more
quickly.
-
The displayed image may differ depending on the model.
Schedule
Play configured schedules.
Available features in the MagicInfo page
The MagicInfo list page provides the following features.
•
Device
-
Select either Internal Memory or USB to search for a desired device list.
All / Internal Memory / USB
•
Content
-
Select a content type as criterion to search for a desired content list.
All / My Templates / Video / Image
•
Sort by
Specify the content sort criterion.
-
File Name / Recently played
•
Options
Options menu items in the MagicInfo screen
Option NameOperations
Play Seleted
Select and play desired content.
Send
Copy content to another storage device.
Delete
Delete desired content.
Settings
Configure detailed properties of content.
―
See the following page for details on the Settings feature.
Device : All
Schedule
Content : AllSort by : File NameOptions
84
Settings
Settings
Default Storage
Repeat Mode
Picture Size
Display Duration
Safely Remove USB Device
Reset Settings
Internal Memory
One
Select the storage location that you want to download scheduled channels from
the network to.
Close
-
The displayed image may differ depending on the model.
Default Storage
Select the storage location that you want to download scheduled channels from the network to.
•
Internal Memory / USB
Repeat Mode
Set repeat mode whether to repeat playing contents or not.
•
One / All
Picture Size
Set Picture Size to either Original Size or Full Screen.
•
Original Size / Full Screen
―
Available only for Video and Image content.
Display Duration
Set the duration for each page in a slideshow.
―
Available only for Template and Image content.
Safely RemoveUSB Device
Safely removes USB memory
Reset Settings
Restore all the values under Settings to the default when the product was purchased.
85
MagicInfo Express Content Creator
Chapter 09
Installation requirements
-
HDD: At least 500 MB of free space
-
Operating system: Windows XP or later
-
Resolution: 1024x738 or higher
Using MagicInfo Express Content Creator
MagicInfo ExpressContent Creator is a program that allows you to conveniently create SMART Signage TV content using a variety of templates. Using MagicInfo
ExpressContent Creator, create and manage schedules to play content on SMART Signage TV at a specific time.
•
Create Content: Create and manage templates that will be played on Samsung display devices.
•
Schedule Content: Create and manage schedules to play content at specified times.
Managing templates
Using the templates provided in the program, organize a variety of content items based on predefined layouts to conveniently create new templates. Import and edit
previously created templates.
Managing schedules
Configure and manage schedules to play content on Samsung display devices at specific times. Set the same schedule to play on specified days of the week or set different
schedules to play by day of the week.
Refer to the MagicInfo ExpressContent Creator guide found in the user guide USB for details.
―
To use MagicInfo ExpressContent Creator, download and install MagicInfo ExpressContent Creator from the MagicInfo ExpressContent Creator USB or
Play photos, videos or music saved on a storage device.
Play a variety of content using the following methods.
•
Using a USB device: Play media content such as videos, photos and music from a USB device.
•
Connecting a storage device: Play media content saved on a storage device such as a smartphone, camera, PC or cloud service.
Read the following before using media play with a USB device
Caution
•
Before connecting a USB device to the product, back up files to ensure your data is not damaged or lost.
Samsung Electronics is not liable for any damage or loss of data.
•
Do not remove a USB device while it is loading.
•
If a USB device is connected using a USB extension cable, the USB device may not be recognized or files saved on the device may not be able to be read.
•
If the product does not recognize a connected USB device, the files on the USB device may be corrupted or may not be able to be played.
If this occurs, connect the USB device to the PC to format the device, then make sure the device is connected properly.
•
USB HDD greater than 2TB is not supported.
Playing photos, videos and music (Media Play)
Chapter 10
Enjoy videos, photos, music files saved on a USB Mass Storage Class (MSC) device.
87
Compatible devices with media play
•
Some USB digital cameras, smartphones and audio devices may not be compatible with the product.
•
Media play is only compatible with USB MSC devices.
•
MSC device refers to a Mass Storage Class Bulk-Only Transport device.
Examples of MSC devices include Thumb drives, Flash card readers and USB HDDs. (USB hubs are not supported.)
These MSC devices must be connected directly to a USB port on the product.
•
If more than one Picture Transfer Protocol (PTP) device is connected, only one will work at a time.
•
If multiple MSC devices are connected, some devices may not be recognized. USB devices that require high power (higher than 500mA or 5V) may not be supported.
•
If an overheating warning message appears when a USB device is connected or used, the USB device may not be recognized or function properly.
•
The screensaver activates if the product is left idle for a period of time specified in Auto Protection Time.
•
Power-saving mode on some external hard disk drives may automatically deactivate after connecting to the product.
File system and formats
•
Media play may not function properly with unlicensed multimedia files.
•
Media Transfer Protocol (MTP) is not supported.
•
Supported file systems include FAT16, FAT32 and NTFS (read only).
•
Media play supports the sequential JPEG format.
It does not support the progressive JPEG format.
•
Images with a higher resolution take longer to be displayed on the screen.
•
The maximum JPEG resolution supported is 15360x8640 pixels.
•
If a file is incompatible or corrupted, a message Not Supported File Format. appears.
•
When sorting files in folder view mode, a maximum of 1000 files can be displayed in each folder.
•
If a USB device contains 8000 files and folders or more, some files and folders may not open.
•
DRM MP3 files downloaded from websites that charge a fee cannot be played.
―
Digital Rights Management (DRM) refers to a system for protecting the copyrights of data circulated via the Internet or other digital media by enabling secure
distribution and/or disabling illegal distribution of the data.
88
Using a USB device
Connecting a USB device
1
Turn on your product.
2
Connect a USB device containing photo, music and/or movie files to the USB port on the back or side panel of the product.
3
The New device connected. page automatically appears as soon as a USB device connects to the product.
―
If only one USB device is connected, files saved on the USB device are displayed automatically.
―
To view content saved on a USB device, connect the USB device to a USB port on the product.
Removing a USB device
Removing a USB device from Source
1
Press SOURCE on the remote control. Alternatively, go to Source using the OSD menu.
SOURCE
→
Source
2
Select USB from Source, and then press the TOOLS button on the remote control. Optional menu items are displayed.
3
Select Disconnect USB Device and wait until the USB device is disconnected. The USB device is disconnected.
It is recommended to use a USB HDD that
has a power adapter.
It is recommended to remove a USB
device using the Disconnect USB Device
function.
89
Menu items in the media content list page
Option NameOperationsPhotosVideosMusic
Slide Show
Start a slideshow.
―
This menu item is not available if Sort by is set to Folder.
c
Encoding
Select an encoding language if the title of media content appears corrupted.
c
Play Selected
Select and play desired content from the media content list.
ccc
90
Available buttons and features during photo playback
Pressing the E or TOOLS button displays the following buttons. The RETURN button makes the buttons disappear.
•
Previous / Next
View the previous or next photo.
•
Start Slide Show / Stop Slide Show
Start or stop a slideshow. Using a slideshow, it is possible to play all photos in a folder.
•
Slideshow Settings
-
Speed: Change the slideshow speed.
-
Effects: Apply transition effects between photos.
•
Zoom
Zoom in on photos up to 4x.
•
Rotate
Rotate photos.
•
Background Music
Play background music while viewing photos.
-
Background Music / Mini Player
―
Make sure a music file is saved on the same device.
―
Pause the current music playing or switch to another music file using Mini Player.
•
Settings
Option NameOperations
Picture Mode
Change the Picture Mode.
Sound Mode
Change the Sound Mode.
―
This menu item is only available when Background Music is playing.
Information
View information about a file.
Pressing the INFO button while a file is
selected will display information about the
selected file.
91
Available buttons and features
during video playback
Pressing the E or TOOLS button displays the following buttons. The RETURN
button makes the buttons disappear.
•
Pause / Play
Pause or play a video.
The following features are available in pause mode. Note that sound cannot
be heard in pause mode.
•
Rewind / Fast Forward
Rewind or fast forward a video. Speed up playback up to 3x, if required. To
change the playback speed to the original speed, select
∂
.
•
Previous / Next
To play the previous video, select
twice. Selecting
once will play the
current video from the beginning.
To play the next video, select
‚
.
•
Search
Select and play another video in the same folder. (Search Titles)
Change the screen size (Picture Size). Supported screen sizes vary
depending on the image. (Original / Mode1 / Mode2 / Smart View 1 /
Smart View 2)
•
Settings
Option NameOperations
Picture Mode
Change the Picture Mode.
Sound Mode
Change the Sound Mode.
Audio Language
Play a video using a desired language. This feature only activates when a streaming file that
supports multiple audio formats is playing.
Information
View information about a file.
92
Available buttons and features during music playback
Pressing the E or TOOLS button displays the following buttons. The RETURN button makes the buttons disappear.
•
Pause / Play
Pause or play music.
•
Rewind / Fast Forward
Rewind or fast forward music. Speed up playback up to 3x, if required. To play the previous music file, select
∂
twice.
•
Previous / Next
To play the previous music file, select
twice. Selecting
once will play the current music from the beginning.
To play the next music file, select
‚
.
•
Repeat
Configure Repeat mode. One Song plays the current music file repeatedly. All plays all files in a folder repeatedly.
•
Shuffle
Enable or disable shuffle playback mode.
•
Sound Mode
Change the Sound Mode.
93
Supported Subtitle and Media play le formats
Subtitle
ExternalInternal
•
MPEG-4 timed text (.ttxt)
•
SAMI (.smi)
•
SubRip (.srt)
•
SubViewer (.sub)
•
Micro DVD (.sub or .txt)
•
SubStation Alpha (.ssa)
•
Advanced SubStation Alpha (.ass)
•
Powerdivx (.psb)
•
Xsub
Container: AVI
•
SubStation Alpha
Container: MKV
•
Advanced SubStation Alpha
Container: MKV
•
SubRip
Container: MKV
•
MPEG-4 timed text
Container: MP4
Supported image resolutions
Type
JPEG
MPO
BMP
94
Supported music le formats
File Extension
*.aac, *.ac, *.m4a, *.mid, *.midi,
*.mp3, *.mpa, *.ogg, *.wav, *.wma
Supported Video Formats
•
Video content will not play, or not play correctly, if there is an error in the content or the container.
•
Sound or video may not work if the contents have a standard bitrate/frame rate above the compatible Frame/sec listed in the table above.
•
If the Index Table is in error, the Seek (Jump) function is not supported.
•
You may experience file stuttering while playing a video through a network connection.
•
The menu may take longer to appear if the video’s bit rate exceeds 10Mbps.
•
Some USB/digital camera devices may not be compatible with the player.
Video DecoderAudio Decoder
Supports up to H.264, Level 4.1
H.264 FMO / ASO / RS, VC1 SP / MP / AP L4 and AVCHD are not supported.
For all Video codecs except MVC, VP8, VP6:
•
Below 1280 x 720: 60 frame max
•
Above 1280 x 720: 30 frame max
GMC 2 over is not supported.
Supports only BD MVC Spec.
Supports up to WMA 10 Pro 5.1 channel.
WMA lossless audio is not supported.
QCELP, AMR NB/WB are not supported.
If Vorbis is only in Webm container, supports up to 2 channel.
95
ContainerVideo CodecResolutionFrame rate
(fps)
Bit rate
(Mbps)
Audio Codec
3gpp
asf
avi
v
mkv
mov
mp4
ps
ts
vob
vro
DivX 3.11 /DivX4.X1280 x 7206030AAC
AC3
ADPCM
DD+
DTS Core
HE-AAC
LPCM
MP3
WMA
XVID
H.264 BP/MP/HP
MPEG-4 SP/ASP
WINDOW MEDIA VIDEO V9
MPEG2
MPEG1
H.263
DivX5.x
DivX6.X
96
ContainerVideo CodecResolutionFrame rate
(fps)
Bit rate
(Mbps)
Audio Codec
3gpp
asf
avi
v
mkv
mov
mp4
ps
ts
vob
vro
DivX 3.11 /DivX4.X1920 x 10803030AAC
AC3
ADPCM
DD+
DTS Core
HE-AAC
LPCM
MP3
WMA
XVID
H.264 BP/MP/HP
MPEG-4 SP/ASP
WINDOW MEDIA VIDEO V9
MPEG2
MPEG1
H.263
DivX5.x
DivX6.X
MOTION JPEG640 x 480308
97
System
Chapter 11
Setup
MENUm→System→Setup→ENTER E
System
Setup
Menu Language
Time
Eco Solution
Auto Protection Time
Screen Burn Protection
Ticker
English
O
O
-
The displayed image may differ depending on the model.
Initial settings (Setup)
After powering on the product for the first time, configure basic settings such as the language, channel and time.
Press the
button. Setup is available only when Source is set to TV.
1
Selecting a language
Press the
or button, and then press the
E
button. Specify the OSD menu language.
2
Regional Settings
Select your region to optimise the system.
3
Channel Source
TV input source setup.
Set Channel Source to Set-top box to display the Source options.
-
Aerial / Set-top box / No TV(Signage Only)
4
Auto Tuning
This feature automatically searches and configures broadcast signals connected to the product.
To configure settings later, press the Stop button.
―
Auto Tuning does not appear if Set-top box or No TV(Signage Only) is selected.
98
5
Network Settings
Select a wireless router from the list of retrieved routers and press the
E
button.
If a wireless router to connect to is not found, select the arrow on the right and press the Skip button.
6
Auto Power Off
Set Auto Power Off option. If you select On, the display will be turned off after no user interaction is detected for 4
hours.
7
Setup Complete!
To watch TV using the product now, select OK.
99
Menu Language
MENUm→System→Menu Language→ENTER E
System
Menu LanguageEnglish
-
The displayed image may differ depending on the model.
Set the menu language.
―
A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functions
on your PC.
100
Time
MENUm→System→Time→ENTER E
Time
Clock
Sleep Timer
On Timer
O Timer
Holiday Management
O
-
The displayed image may differ depending on the model.
You can configure Clock. You can also set the product to automatically turn on or off at a specified time using the Timer
function.
Clock
Clock Mode
Set the current time manually or automatically.
Auto: Have the product set the current time automatically using the time from a digital channel.
―
You must have the cable or an antenna connected to the product to set the time automatically.
Manual: Set the current time manually.
Clock Set
Set the clock to use the various various timer features of the product.
Set the Date and Time.
Select Clock Set. Select Date or Time, and then press E.
Use the number buttons to enter numbers or press the up and down arrow buttons. Use the left and right arrow buttons to
move from one entry field to the next. Press E when done.
―
Available only when Clock Mode is set to Manual.
―
You can set the Date and Time directly by pressing the number buttons on the remote control.
101
Time Zone
Select your time zone.
―
This function is only available when the Clock Mode is set toAuto.
Time Oset
Select the correct time offset your timezone.
―
This function is only available when the Clock Mode is set toAuto.
Sleep Timer
Automatically shuts off the product after a preset period of time.
(Off / 30 min / 60 min / 90 min / 120 min / 150 min / 180 min)
―
Use the up and down arrows to select a period of time, and then press E. To cancel Sleep Timer, select Off.
On Timer
Set On Timer so that your product turns on automatically at a time and on a day of your choosing.
The power is turned on with the specified volume or input source.
On Timer: Set the on timer by making a selection from one of the seven options. Ensure you set the current time first.
(On Timer1~ On Timer7)
―
You must set the clock before you can use On Timer.
•
Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual, you can choose the
days you want On Timer to turn on your product.
―
The check mark indicates days you’ve selected.
•
Time: Set the hour and minute. Use the number buttons or the up and down arrow keys to enter numbers.
Use the left and right arrow buttons to change entry fields.
•
Volume: Set the desired volume level. Use the left and right arrow buttons to change the volume level.
•
Source: Select the input source of your choice.
•
Aerial (when the Source is set to TV): Select Air or Cable.
•
Channel (when the Source is set to TV): Select the desired channel.
•
Music / Photo (when the Source is set to USB): Select a folder in the USB device containing music or photo files you
want played when the product turns on automatically.
102
―
This function is available only when a USB device is connected.
―
If there is no music file on the USB device or you don’t select a folder containing a music file, the Timer function does not
operate correctly.
―
If there is only one photo file in the USB, the Slide Show will not play.
―
If a folder name is too long, the folder cannot be selected.
―
Each USB you use is assigned its own folder. When using more than one of the same type of USB, make sure the folders
assigned to each USB have different names.
―
We recommend that you use a USB memory stick and a multi card reader when using On Timer. The On Timer function
may not work with USB devices with a built-in battery, MP3 players, or PMPs made by some manufacturers because the
product can take too long to recognize these devices.
103
O Timer
Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer1 ~ Off Timer7)
―
You must set the clock before you can use Off Timer.
•
Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual, you can choose the
days you want Off Timer to turn off your product.
―
The check mark indicates days you’ve selected.
•
Time: Set the hour and minute. Use the number buttons or the up and down arrow keys to enter numbers. Use the left
and right arrow buttons to change entry fields.
Holiday Management
Timer will be disabled during a period specified as a holiday.
•
Add: Specify the period you want to add as a holiday.
Select the start and end dates of the holiday you want to add using the
/ buttons, and click the Save button.
The period will be added to the list of holidays.
-
Start: Set the start date of the holiday.
-
End: Set the end date of the holiday.
-
Delete: Delete all items from the list of holidays.
Select Delete. The message "Delete all holidays?" will appear.
Select Yes. All holidays will be deleted.
•
Apply: Set the On Timer and Off Timer to not activate on public holidays.
-
Press
E
to select the On Timer and Off Timer settings you do not want to activate.
-
The selected On Timer and Off Timer will not activate.
104
Eco Solution
MENUm→System→Eco Solution→ENTER E
Eco Solution
Energy Saving
Eco Sensor
No Signal Power O
Auto Power O
O
O
15 min
On
-
The displayed image may differ depending on the model.
Energy Saving
Reduce the power consumption by adjusting the screen brightness.
Selecting Picture Off switches off the screen. The volume is not disabled.
To switch the screen on, press any button other than the volume button.
•
Off / Low / Medium / High
Eco Sensor
Eco Sensor
To enhance your power savings, the picture settings will automatically adapt to the light in the room.
•
Off / On
―
Adjusting the Backlight setting under Picture while Eco Sensor is on will disable the Off.
Min. Backlight
When Eco Sensor is On, you can manually adjust the minimum screen brightness. Min. Backlight is the darkest backlight
mode. Make sure the Min. Backlight setting is lower than the Backlight setting.
―
If Eco Sensor is On, the display brightness may change (become slightly darker or brighter) depending on the surrounding
light intensity.
105
Eco Solution
Energy Saving
Eco Sensor
No Signal Power O
Auto Power O
O
O
15 min
On
-
The displayed image may differ depending on the model.
No Signal Power O
Save power by turning the device off when no signal is received from any source.
•
Off / 15 min / 30 min / 60 min
―
Disabled when an attached PC is in power saving mode.
―
This product is set to 15 min by default.
―
The product will automatically power off at a specified time. The time can be changed as required.
Auto Power O
The product will automatically turn off if you don’t press a button on the remote or touch a button on product front panel
within 4 hours to prevent overheating.
•
Off / On
―
The off timer can be set within a range of 1 to 23 hours. The product will automatically power off after the specified number
of hours.
―
This option is only available when Auto Power Off is set to On.
―
For products for the market in some regions, the Auto Power Off is set to automatically activate 4 hours after the product
powers on. This is done in accordance with power supply regulations. If you do not want the timer to activate, go to
MENUm→System→Eco Solution and set Auto Power Off to Off.
106
Auto Protection Time
MENUm→System→Auto Protection Time→ENTER E
System
Auto Protection TimeO
-
The displayed image may differ depending on the model.
If the screen displays a still image for a certain period of time you define, the product activates the screen saver to prevent the
formation of burnt in ghost images on the screen.
―
Displaying a still image for longer than four hours can cause image retention.
•
Off / 2 hours / 4 hours / 8 hours / 10 hours
107
Screen Burn Protection
MENUm→System→Screen Burn Protection→ENTER E
Screen Burn Protection
Pixel Shift
Timer
Immediate display
Side Grey
O
O
O
O
-
The displayed image may differ depending on the model.
To reduce the possibility of screen burn, this unit is equipped with Pixel Shift screen burn prevention technology.
Pixel Shift moves the picture slightly on the screen.
The Pixel ShiftTime setting allows you to programme the time between movements of the picture in minutes.
Pixel Shift
Minimize image retention by finely moving pixels horizontally or vertically.
•
Pixel Shift (Off / On)
-
Horizontal: Sets how many pixels the screen moves horizontally.
-
Vertical: Sets how many pixels the screen moves vertically.
-
Time: Set the time interval for performing the horizontal or vertical movement, respectively.
―
Horizontal, Vertical and Time are enabled only when Pixel Shift is set to On.
Available Pixel Shift Settings and Optimum Settings.
Available SettingsOptimum Settings
Horizontal (pixels)0 ~ 44
Vertical (pixels)0 ~ 44
Time (minute)1 min ~ 4 min4 min
―
The Pixel Shift value may differ depending on the product size (inches) and mode.
―
Displaying a still image or a 4:3 output for an extended period of time may cause image retention. This is not a defect in the
product.
―
This function is not available in the Screen Fit mode.
108
Screen Burn Protection
Pixel Shift
Timer
Immediate display
Side Grey
O
O
O
O
-
The displayed image may differ depending on the model.
Timer
You can set the timer for Screen Burn Protection.
The Timer feature stops automatically after a specified period of time.
Timer
•
Off
•
Repeat: Display the image retention-preventive pattern set in Mode at specified time intervals(Period).
•
Interval: Display the image retention-preventive pattern set in Mode for a specified period of time (from Start Time to
End Time).
―
The option is enabled only when Clock Set is configured.
―
Mode, Period, Time, Start Time and End Time are enabled only when Timer is set to Repeat or Interval.
Mode
Select a screen protective pattern to display.
•
Pixel:Pixels on the screen alternate black continuously.
•
Rolling bar:A vertical bar moves left to right.
•
Fading screen: The entire screen becomes brighter, then darker.
―
The Rolling bar and Fading screen patterns appear only once regardless of the specified repeat period or time.
Period
Specify the time interval to activate the Screen Burn Protection function.
―
The option is enabled when Repeat is selected for Timer.
Time
Specify the duration to keep the Screen Burn Protection function on.
―
The option is enabled when Pixel is selected for Mode.
109
Start Time
Set the start time to activate the screen protection function.
―
The option is enabled when Interval is selected for Timer.
End Time
Set the end time to deactivate the screen protection function.
―
The option is enabled when Interval is selected for Timer.
110
Screen Burn Protection
Pixel Shift
Timer
Immediate display
Side Grey
O
O
O
O
-
The displayed image may differ depending on the model.
Immediatedisplay
Select the screen saver you want to display immediately.
•
Off / Pixel / Rolling bar / Fading screen
Side Grey
When the screen is set to 4:3 aspect ratio, adjust the brightness of white margins on sides to protect the screen.
•
Off / Right / Dark
111
Ticker
MENUm→System→Ticker→ENTER E
·
·
·
·
·
Ticker
Ticker
O
-
The displayed image may differ depending on the model.
-
The Ticker function is only available when Menu Language is set to English.
Ticker
Input text while a video or image is displayed and display the text on the screen.
•
Off / On
―
Message, Time, Position, Motion, and Font options are enabled only when Ticker is set to On.
Message
Enter a message to display on the screen.
Time
Set the Start Time and End Time to display a Message.
•
Start Time
•
End Time
Position
Select an orientation to display a Message from Horizontal and Vertical.
•
Horizontal (Left / Centre / Right)
•
Vertical (Up / Middle / Down)
Motion
Specify the Direction and Speed to display a Message.
•
Motion (Off / On)
•
Direction (Left / Right / Up / Down)
•
Speed (Slow / Normal / Fast)
―
Direction and Speed are enabled only when Motion is set to On.
Font Style
Configure the message font options.
Message
Time
Position
Motion
Font Style
O
112
Source AutoSwitch Settings
MENUm→System→Source AutoSwitch Settings→ENTER E
·
·
·
Source AutoSwitch Settings
Source AutoSwitch
Primary Source Recovery
Primary Source
Secondary Source
O
O
All
HDMI1
-
The displayed image may differ depending on the model.
Turning on the display with Source AutoSwitchOn, and the previous video source selection is not active, the display will
automatically search the different video input sources for active video.
Source AutoSwitch
When the Source AutoSwitch is On, the display video source will automatically be searched for active video.
The Primary Source selection will be activated, if the current video source is not recognized.
Secondary Source selection will become active, if no primary video source is available.
If both the primary and secondary input sources are not recognized, the display will perform two searches for an active source,
each search checking the primary and then secondary source. If both searches fail, the display will return to the first video
source and display a message indicating that there is no signal.
When the Primary Source selection is set to All, the display will search all the video source inputs twice in sequence looking
for an active video source, returning back to the first video source in the sequence if no video is found.
Primary Source Recovery
Select whether to restore the selected primary input source when a primary input source is connected.
―
The Primary Source Recovery function is disabled if Primary Source is set to All.
Primary Source
Specify Primary Source for the automatic input source.
Secondary Source
Specify Secondary Source for the automatic input source.
113
General
MENUm→System→General→ENTER E
General
Game Mode
Auto Power
Safety Lock
Button Lock
USB Auto Play Lock
Standby Control
Lamp Schedule
O
O
O
O
O
Auto
O
-
The displayed image may differ depending on the model.
Game Mode
When connecting to a game console such as PlayStation™ or Xbox™, you can enjoy a more realistic gaming experience by
selecting game mode.
•
Off / On
―
Precautions and limitations for Game Mode
To disconnect the game console and connect another external device, set Game Mode to Off in the setup menu.
―
Game Mode is not available when the input source is set to TV. After connecting the game console, set Game Mode to
On. Unfortunately, you may notice reduced picture quality.
―
If Game Mode is On
Picture Mode is set to Standard and Sound Mode is set to Movie.
Auto Power
Enabling this option will automatically power on the product if the power cable is connected.
•
Off / On
Safety Lock
It sets safe lock function.
•
Off / On
All the menus and buttons of the product and remote control, except for the LOCK button on the remote control, will be
locked by the Safety Lock function.
To unlock the menus and buttons, press the LOCK button and then enter the password (default password: 0 - 0 - 0 - 0).
114
General
Button Lock
USB Auto Play Lock
Standby Control
Lamp Schedule
OSD Display
O
O
Auto
O
-
The displayed image may differ depending on the model.
Button Lock
It sets safe lock function.
•
Off / On
This menu can be used to lock the buttons on the product.
Only the remote control can control the product if Button Lock is set to On.
USB Auto Play Lock
Lock USB memory devices to prevent them from being auto detected.
•
Off / On
Standby Control
You can set the screen standby mode to be applied when an input signal is received.
•
Auto
Power-saving mode will activate if no input signals are detected even though a source device is connected to the display.
The message No Signal will appear if no source device is connected.
•
On
Power-saving mode will activate if no input signals are detected.
•
Off
The message No Signal will appear if no input signals are detected.
―
The Standby Control option is only enabled when Source is set to HDMI1, HDMI2.
―
If No Signal is displayed although a source device is connected, check the cable connection.
115
General
Button Lock
USB Auto Play Lock
Standby Control
Lamp Schedule
OSD Display
O
O
Auto
O
-
The displayed image may differ depending on the model.
Lamp Schedule
Enables the lamp value to be adjusted to a user-specified value at a specified time in MDC mode.
•
Off / On
OSD Display
Displays or hides a menu item on the screen.
•
Source OSD: Off / On
•
No Signal OSD: Off / On
116
ChangePIN
MENUm→System→Change PIN→ENTER E
System
Change PIN
-
The displayed image may differ depending on the model.
The Change PIN screen will appear.
Choose any 4 digits for your PIN and enter it in Enter New PIN. Reenter the same 4 digits in Confirm New PIN.
When the Confirm screen disappears, press the Close button. The product has memorized your new PIN.
―
Default password: 0 - 0 - 0 - 0
117
Clone Product
MENUm →System→Clone Product→ENTER E
Clone Product
Clone to USB
Clone From USB
-
The displayed image may differ depending on the model.
Export the product settings to a USB device or load the settings via a USB device.
This option is useful when assigning the same settings to several products.
•
Clone to USB: Copy the product settings to a USB device.
•
Clone From USB: Assign the settings saved in a USB device to the product.
-
After configuration is complete, the product is rebooted automatically.
―
The option may not work properly if the USB device contains a file other than a settings file.
―
Confirm that the USB device functions properly before running the option.
―
The option is available for products with the same Model Code and Software Version.
Go to Support→Contact Samsung and find the product Model Code and Software Version.
Reset System
MENUm →System→Reset System→ENTER E
System
Reset System
-
The displayed image may differ depending on the model.
This option returns the current settings under system to the default factory settings.
118
Reset All
MENUm→System→Reset All→ENTER E
System
Reset All
-
The displayed image may differ depending on the model.
This option returns all the current settings for a display to the default factory settings.
DivX
®
Video On Demand
MENUm →System→DivX® Video On Demand→ENTER E
System
DivX
®
Video On Demand
-
The displayed image may differ depending on the model.
Shows the registration code authorized for the product.
If you connect to the DivXⓇ web site and register using that code, you can download the VOD registration file.
For more information about DivXⓇ VOD, visit “http://vod.divx.com”.
119
Support
Chapter 12
Software Update
MENU m→Support→Software Update→ENTER E
The Software Update menu lets you upgrade your product software to the latest version.
―
Be careful not to turn off the power until the upgrade is complete. The product will turn off and on automatically after completing the software upgrade.
―
When you upgrade software, all video and audio settings you have made will return to their default settings. We advise you to write down your settings so that you can
easily reset them after the upgrade.
Updatenow
Update the software to the latest version.
―
Performing a software update via USB will display the corresponding update window after a maximum of two minutes.
Use Mode
MENUm→Support→Use Mode→ENTER E
Select the appropriate mode according to where the product is used.
If you choose Demo Mode, the demo content will be played automatically and the picture settings will be reset in 5 minutes after change.
•
Standard Use / Demo Mode
Current Version: This is the software
version already installed in the product.
120
Contact Samsung
MENUm→Support→Contact Samsung→ENTER E
View this information when your product does not work properly or when you want to upgrade the software.
You can find information regarding our call centres and how to download products and software.
―
Contact Samsung and find the product Model Code and Software Version.
121
Troubleshooting Guide
Chapter 13
Requirements Before Contacting Samsung Customer Service Centre
Before calling Samsung Customer Service
Centre, test your product as follows. If
the problem persists, contact Samsung
Customer Service Centre.
Testing the Product
Check if your product is operating normally by using the product test function.
If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.
1
Power off both the PC and product.
2
Disconnect all the cables from the product.
3
Power on the product.
4
If No Signal is displayed, the product is operating normally.
Checking the Resolution and Frequency
Not Optimum Mode will briefly be displayed if a mode that exceeds a supported resolution is selected (refer to Supported Resolutions).
If the screen remains blank, check the PC
system, video controller and cable.
122
Check the followings.
Installation issue (PC mode)
The screen keeps switching on and o.
Check the cable connection between the product and PC, and ensure the connection is secure.
Blank spaces are found on all four sides of the screen when
an HDMI or HDMI-DVI cable is connected to the product and
PC.
The blank spaces found on the screen have nothing to do with the product.
Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the
screen size in the HDMI or DVI settings for the graphics card.
If the graphics card settings menu does not have an option to adjust the screen size, update the
graphics card driver to the latest version.
(Please contact the graphics card or computer manufacturer for further details about how to adjust
the screen settings.)
Screen issue
The power LED is o. The screen will not switch on.
Make sure that the power cord is connected.
No Cable Connected is displayed on the screen (refer to
"Connecting to a PC").
Check that the product is connected correctly with a cable
Check that the device connected to the product is powered on.
Not Optimum Mode is displayed.
This message is displayed when a signal from the graphics card exceeds the product's maximum
resolution and frequency.
Refer to the Standard Signal Mode Table and set the maximum resolution and frequency according to
the product specifications.
The images on the screen look distorted.
Check the cable connection to the product
123
Screen issue
The screen is not clear. The screen is blurry.
Adjust Coarse and Fine.
Remove any accessories (video extension cable, etc) and try again.
Set the resolution and frequency to the recommended level.
The screen appears unstable and shaky.
Check that the resolution and frequency of the PC and graphics card are set within a range compatible
with the product. Then, change the screen settings if required by referring to the Additional
Information on the product menu and the Standard Signal Mode Table.
There are shadows or ghost images left on the screen.
The screen is too bright. The screen is too dark.
Adjust Brightness and Contrast.
Screen colour is inconsistent.
Go to Picture and adjust the Colour Space settings.
White does not really look white.
Go to Picture and adjust the White Balance settings.
There is no image on the screen and the power LED blinks
every 0.5 to 1 second.
The product is in power-saving mode.
Press any key on the keyboard or move the mouse to return to the previous screen.
The product will turn o automatically.
Go to System and make sure Sleep Timer is set to Off.
If a PC is connected to the product, check the power status of the PC.
Make sure the power cable is connected properly to the product and power outlet.
If the signal from a connected device is not detected, the product automatically turns off after 10 to 15
minutes.
Picture quality of the product is dierent from the dealer
shop where it was purchased.
Use an HDMI cable to obtain high-definition (HD) picture quality.
124
Screen issue
The screen display does not look normal.
Encoded video content may cause the display to appear corrupted in scenes featuring fast moving
objects such as in a sports event or action video.
Low signal level or low picture quality may cause the display to appear corrupted. This does not mean
the product is defective.
A cell phone within a distance of one-meter radius may cause static on analogue and digital products.
The brightness and colour do not look normal.
Go to Picture and adjust the screen settings such as Picture Mode, Colour, Brightness and
Sharpness.
Go to System and adjust the Eco Solution settings.
Reset the screen settings to the default settings.
Broken lines are displayed on the edges of the screen.
If Picture Size is set to Screen Fit, change the setting to 16:9.
Lines (red, green or blue) are displayed on the screen.
These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the SMART Signage TV.
Contact a Samsung Service Centre to resolve the issue.
The display looks unstable and then freezes.
The screen may freeze when a resolution other than the recommended resolution is used or if the
signal is not stable. To resolve the issue, change the PC resolution to the recommended resolution.
The screen cannot be displayed in full screen.
A scaled SD (4:3) content file can cause black bars on both sides of an HD channel screen.
A video with an aspect ratio different from the product can cause black bars at the top and bottom of
the screen.
Change the screen size setting to full screen on the product or source device.
Sound issue
There is no sound.
Check the connection of the audio cable or adjust the volume.
Check the volume.
125
Sound issue
The volume is too low.
Adjust the volume.
If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound
card or software programme.
Video is available but there is no sound.
If an HDMI cable is connected, check the audio output settings on the PC.
Go to Sound and change Speaker Select to Internal.
If a source device is used
•
Make sure the audio cable is properly connected to the audio input port on the product.
•
Check the audio output settings for the source device.
(For example, if an HDMI cable is connected to the SMART Signage TV, the audio setting for the
cable box may need to be changed to HDMI.)
If the product has a headphone port, make sure nothing is connected to it.
Reconnect the power cable to the device and then reboot the device.
There is static coming from the speakers.
Check the cable connection. Make sure a video cable is not connected to an audio input port.
Check the signal strength after connecting a cable.
Low signal level can cause corrupted sound.
There is audible sound when the volume is muted.
When Speaker Select is set to External, the volume button and mute function are disabled.
Adjust the volume for the external speakers.
Audio settings for main speakers are separate from the internal speakers on the product.
Changing or muting the volume on the product does not affect an external amplifier(decoder).
Sound from the SMART Signage TV does not change after
Sound Mode is changed.
Audio settings for main speakers are separate from the internal speakers on the product.
Audio settings on a source device do not affect the internal speaker settings on the product.
126
Sound issue
There is an echo sound coming from the speakers.
Different decoding speeds between the product speakers and external speakers can cause an echo.
In this case, set Speaker Select to External.
Remote control issue
The remote control does not work.
Make sure that the batteries are correctly in place (+/-).
Check if the batteries are flat.
Check for power failure.
Make sure that the power cord is connected.
Check for any special lighting or neon signs switched on in the vicinity.
Source device issue
A beeping sound is heard when my PC is booting.
If a beeping sound is heard when your PC is booting, have your PC serviced.
Other issue
The product smells like plastic.
The plastic smell is normal and disappears over time.
The product appears tilted.
Remove and then attach the stand again to the product.
Audio or video cuts out intermittently.
Check the cable connection and connect it again if required.
Using a very hard or thick cable may corrupt audio and video files.
Make sure cables are flexible enough to ensure durability. When mounting the product onto a wall, it
is recommended to use right-angle cables.
127
Other issue
Small particles are found on the edges of the product.
The particles are part of the product design. The product is not defective.
The PIP menu is not available.
The menu is enabled or disabled depending on the Source mode.
When I try to change the PC resolution, a message The
denedresolutionisnotsupported. appears.
The message The defined resolution is not supported. appears if the input source resolution
exceeds the maximum resolution of the display.
To resolve the issue, change the PC resolution to a resolution supported on the display.
There is no sound from the speakers in HDMI mode when a
DVI-HDMI cable is connected.
DVI cables do not transmit sound data.
Make sure to connect the audio cable to the correct input jack to enable audio.
HDMI Black Level is not functioning properly on an HDMI
device with YCbCr output.
This function is available only when a source device, such as a DVD player and STB, is connected to the
product via an HDMI (RGB signal) cable.
There is no sound in HDMI mode.
Displayed picture colours may not look normal. Video or sound may not be available. This can occur if
a source device that only supports an older version of the HDMI standard is connected to the product.
If these issues occur, connect an audio cable along with the HDMI cable.
Some PC graphics cards may not automatically recognize HDMI signals that do not include sound. In
this case, manually select a sound input.
Sound inputScreen mode
PCAutoPC settings
128
Refer to the user manual for your PC or
graphics card for further instructions on
adjustment.
Q & A
QuestionAnswer
How can I change the frequency?
Set the frequency on your graphics card.
•
Windows XP: Go to Control Panel →Appearance and Themes →Display →Settings →
Advanced →Monitor and adjust the frequency in Monitor Settings.
•
Windows ME/2000: Go to Control Panel →Display →Settings →Advanced →Monitor and
adjust the frequency in Monitor Settings.
•
Windows Vista: Go to Control Panel →Appearance and Personalization →Personalize →
Display Settings →Advanced Settings →Monitor and adjust the frequency in Monitor
Settings.
•
Windows 7: Go to Control Panel →Appearance and Personalization →Display →Adjust
resolution →Advanced Settings →Monitor and adjust the frequency in Monitor Settings.
•
Windows 8: Go to Settings →Control Panel →Appearance and Personalization →Display
→
Adjust resolution
→
Advanced Settings
→
Monitor and adjust the frequency in Monitor
Settings.
How can I change the resolution?
•
Windows XP: Go to Control Panel →Appearance and Themes →Display →Settings and
adjust the resolution.
•
Windows ME/2000: Go to Control Panel →Display →Settings and adjust the resolution.
•
Windows Vista: Go to Control Panel →Appearance and Personalization →Personalize →
Display Settings and adjust the resolution.
•
Windows 7: Go to Control Panel →Appearance and Personalization →Display →Adjust
Resolution and adjust the resolution.
•
Windows 8: Go to Settings →Control Panel →Appearance and Personalization →Display
→
Adjust Resolution and adjust the resolution.
129
QuestionAnswer
How do I set powersaving mode?
•
Windows XP: Set power-saving mode in Control Panel →Appearance and Themes →Display
→
Screen Saver Settings or BIOS SETUP on the PC.
•
Windows ME/2000: Set power-saving mode in Control Panel →Display →Screen Saver
Settings or BIOS SETUP on the PC.
•
Windows Vista: Set power-saving mode in Control Panel →Appearance and Personalization
→
Personalize
→
Screen Saver Settings or BIOS SETUP on the PC.
•
Windows 7: Set power-saving mode in Control Panel →Appearance and Personalization →
Personalize →Screen Saver Settings or BIOS SETUP on the PC.
•
Windows 8: Set power-saving mode in Settings →Control Panel →Appearance and
Personalization →Personalize →Screen Saver Settings or BIOS SETUP on the PC.
130
Specications
Chapter 14
-
Size
-
Display area
H
V
-
Dimensions (W x H x D)
W
H
D
General
Model NameRM40DRM48D
PanelSize
40 CLASS (40.0 inches / 101 cm)48 CLASS (47.6 inches / 121 cm)
Display area
885.6 mm (H) x 498.15 mm (V)
34.9 inches (H) x 19.6 inches (V)
1054.08 mm (H) x 592.92 mm (V)
41.5 inches (H) x 23.3 inches (V)
Dimensions
(W x H x D /
Weight)
Without Stand
906.6 x 532.9 x 65.1 mm / 7.6 kg
35.7 x 21.0 x 2.6 inches / 16.8 Ibs
1075.1 x 627.6 x 65.5 mm / 11.1 kg
42.3 x 24.7 x 2.6 inches / 24.5 Ibs
With Stand
906.6 x 578.2 x 196.4 mm / 8.6 kg
35.7 x 22.8 x 7.7 inches / 19.0 Ibs
1075.1 x 673.8 x 203.9 mm / 12.3 kg
42.3 x 26.5 x 8.0 inches / 27.1 Ibs
Audio Output
10 W + 10 W
Power Supply
AC 100 to 240 VAC (+/- 10%), 60 / 50Hz ± 3Hz
Refer to the label at the back of the product as the standard voltage can vary in different countries.
Environmental
considerations
Operating
Temperature : 32 F ~ 104 F (0 C ~ 40 C)
Humidity : 10 % ~ 80 %, non-condensing
Storage
Temperature : -4 F ~ 113 F (-20 C ~ 45 C)
Humidity : 5 % ~ 95 %, non-condensing
131
―
Plug-and-Play
This SMART Signage TV can be installed and used with any Plug-and-Play compatible systems.
Two-way data exchange between the SMART Signage TV and PC system optimizes the SMART Signage TV settings.
SMART Signage TV installation takes place automatically. However, you can customize the installation settings if desired.
―
Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may appear brighter or darker on the panel. This does not affect
product performance.
―
This device is a Class A digital apparatus.
(USA only)
Dispose unwanted electronics through an approved recycler.
To find the nearest recycling location, go to our website:
www.samsung.com/recyclingdirect or call, (877) 278 - 0799
[Recommendation] - EU Only
•
Hereby, Samsung Electronics, declares that this Monitor is in compliance with the essential requirements and other
relevant provisions of Directive 1999/5/EC.
•
The official Declaration of Conformity may be found at http://www.samsung.com/displaysolutions, go to Support >
Search Product Support and enter the model name.
•
This equipment may only be used indoors.
•
This equipment may be operated in all EU countries.
132
Power Consumption
The power-saving function of this product reduces power consumption by switching off the screen and changing the colour of the power LED if the product is not used
for a specified period of time. The power is not turned off in power-saving mode. To switch the screen back on, press any key on the keyboard or move the mouse.
Power-savign mode only functions when the product is connected to a PC with a power-saving function.
Normal OperationStand-by
TypicalRatingMax
Power Indicator
OffOn
Power ConsumptionRM40D
64.4 W89 W98 W0.5 W
RM48D
74.6 W104 W114 W
―
The displayed power consumption level can vary in different operating conditions or when settings are changed.
―
SOG(Sync On Green) is not supported.
―
To reduce the power consumption to 0, disconnect the power cord. Disconnect the power cable if you will not be using the product for an extended period of time (during
vacation, etc.)
133
Preset Timing Modes
―
This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than
the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for your product.
―
Check the frequency when you exchange a CDT product (connected to a PC) for an LCD product. If the LCD product does not support 85Hz, change the vertical
frequency to 60Hz using the CDT product before you exchange it with the LCD product.
Model NameRM40DRM48D
SynchronizationHorizontal Frequency
30 ~ 81 kHz
Vertical Frequency
48 ~ 75 Hz
ResolutionOptimum resolution
1920 x 1080 @ 60 Hz
Maximum resolution
1920 x 1080 @ 60 Hz
The screen will automatically be adjusted if a signal that belongs to the following standard signal modes is transmitted from your PC. If the signal transmitted from the PC
does not belong to the standard signal modes, the screen may be blank with the power LED on. In such a case, change the settings according to the following table by
referring to the graphics card user manual.
―
PC mode is not support interlaced signal.
ResolutionHorizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
VESA, 640 x 48031.469 59.940 25.175 -/-
IBM, 720 x 40031.469 70.087 28.322 -/+
MAC, 640 x 48035.000 66.667 30.240 -/-
MAC, 832 x 62449.726 74.551 57.284 -/-
MAC, 1152 x 87068.681 75.062 100.000 -/-
VESA, 640 x 48037.861 72.809 31.500 -/-
-
Horizontal Frequency
The time required to scan a single line
from the left to the right side of the
screen is called a horizontal cycle. The
reciprocal number of a horizontal cycle
is called horizontal frequency. Horizontal
frequency is measured in kHz.
-
Vertical Frequency
The product displays a single image
multiple times per second (like a
fluorescent light) to display what the
viewer sees. The rate of a single image
being displayed repeatedly per second is
called vertical frequency or refresh rate.
Vertical frequency is measured in Hz.
134
ResolutionHorizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
VESA, 640 x 48037.500 75.000 31.500 -/-
VESA, 800 x 60037.879 60.317 40.000 +/+
VESA, 800 x 60048.077 72.188 50.000 +/+
VESA, 800 x 60046.875 75.000 49.500 +/+
VESA, 1024 x 76848.363 60.004 65.000 -/-
VESA, 1024 x 76856.476 70.069 75.000 -/-
VESA, 1024 x 76860.023 75.029 78.750 +/+
VESA, 1152 x 86467.500 75.000 108.000 +/+
VESA, 1280 x 72045.000 60.000 74.250 +/+
VESA, 1280 x 80049.702 59.810 83.500 -/+
VESA, 1280 x 102463.981 60.020 108.000 +/+
VESA, 1280 x 102479.976 75.025 135.000 +/+
VESA, 1366 x 76847.712 59.790 85.500 +/+
VESA, 1440 x 90055.935 59.887 106.500 -/+
VESA, 1600 x 90060.000 60.000 108.000 +/+
VESA, 1680 x 105065.290 59.954 146.250 -/+
VESA, 1920 x 108067.500 60.000 148.500 +/+
135
Appendix
Chapter 15
Contact SAMSUNG WORLD WIDE
Web site:
―
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care centre.
NORTH AMERICA
U.S.A
1-866-SAM4BIZ
CANADA
1-800-749-0205
LATIN AMERICA
ARGENTINE
0800 333 3733
BOLIVIA
800-10-7260
BRAZIL
0800-124-421 (Demais cidades e regiões)
4004-0000 (Capitais e grandes centros)
CHILE
800-SAMSUNG (726-7864)
COLOMBIA
01 8000 112 112
Bogotá 600 12 72
http://www.samsung.com/displaysolutions/signagetv
136
LATIN AMERICA
COSTA RICA
0-800-507-7267
DOMINICA
1-800-751-2676
ECUADOR
1-800-10-7267
EL SALVADOR
800-6225
GUATEMALA
1-800-299-0013
HONDURAS
800-27919267
JAMAICA
1-800-234-7267
NICARAGUA
001-800-5077267
MEXICO
01-800-SAMSUNG (726-7864)
PANAMA
800-7267
PARAGUAY
009 800 542 0001
PERU
0-800-777-08
PUERTO RICO
1-800-682-3180
TRINIDAD & TOBAGO
1-800-SAMSUNG (726-7864)
URUGUAY
000 405 437 33
137
LATIN AMERICA
VENEZUELA
0-800-100-5303
EUROPE
AUSTRIA
0810 - SAMSUNG (7267864, € 0.07/min)
BELGIUM
02-201-24-18
BOSNIA
051 331 999
BULGARIA
07001 33 11 , share cost tariff
CROATIA
062 SAMSUNG (062 726 786)
CYPRUS
8009 4000 only from landline
CZECH
800 - SAMSUNG (800-726786)
Samsung Electronics Czech and Slovak, s.r.o. V Parku 2343/24, 148 00 - Praha 4
DENMARK
70 70 19 70
EIRE
0818 717100
ESTONIA
800-7267
FINLAND
030-6227 515
FRANCE
01 48 63 00 00
138
EUROPE
GERMANY
0180 6 SAMSUNG bzw.
0180 6 7267864*
(*0,20 €/Anruf aus dem dt. Festnetz, aus dem Mobilfunk max. 0,60 €/Anruf)
GREECE
80111-SAMSUNG (80111 726 7864) only from land line
(+30) 210 6897691 from mobile and land line
HUNGARY
06-80-SAMSUNG (726-7864)
ITALIA
800-SAMSUNG (726-7864)
LATVIA
8000-7267
LITHUANIA
8-800-77777
LUXEMBURG
261 03 710
MONTENEGRO
020 405 888
NETHERLANDS
0900-SAMSUNG (0900-7267864) (€ 0,10/Min)
NORWAY
815 56480
POLAND
0 801-172-678*
lub +48 22 607-93-33 **
*(całkowity koszt połączenia jak za 1 impuls według taryfy operatora)
** (koszt połączenia według taryfy operatora)
PORTUGAL
808 20-SAMSUNG (808 20 7267)
139
EUROPE
ROMANIA
08008 SAMSUNG (08008 726 7864) TOLL FREE No.
SERBIA
011 321 6899
SLOVAKIA
0800 - SAMSUNG (0800-726 786)
SPAIN
902172678
SWEDEN
0771 726 7864 (SAMSUNG)
SWITZERLAND
0848 - SAMSUNG (7267864, CHF 0.08/min)
U.K
0330 SAMSUNG (7267864)
CIS
ARMENIA
0-800-05-555
AZERBAIJAN
088-55-55-555
BELARUS
810-800-500-55-500
GEORGIA
0-800-555-555
KAZAKHSTAN
8-10-800-500-55-500 (GSM: 7799)
KYRGYZSTAN
00-800-500-55-500
MOLDOVA
0-800-614-40
140
CIS
MONGOLIA
+7-800-555-55-55
RUSSIA
8-800-555-55-55
TADJIKISTAN
8-10-800-500-55-500
UKRAINE
0-800-502-000
UZBEKISTAN
8-10-800-500-55-500
ASIA PACIFIC
AUSTRALIA
1300 362 603
CHINA
400-810-5858
HONG KONG
(852) 3698 4698
INDIA
1800 3000 8282
1800 266 8282
INDONESIA
0800-112-8888 (Toll Free)
(021) 56997777
JAPAN
0120-327-527
MALAYSIA
1800-88-9999
NEW ZEALAND
0800 SAMSUNG (0800 726 786)
141
ASIA PACIFIC
PHILIPPINES
1-800-10-7267864 [PLDT]
1-800-8-7267864 [Globe landline and Mobile]
02-4222111 [Other landline]
SINGAPORE
1800-SAMSUNG (726-7864)
TAIWAN
0800-32-9999
THAILAND
0-2689-3232,
1800-29-3232
VIETNAM
1800 588 889
MENA
ALGERIA
0800 100 100
BAHRAIN
8000-4726
EGYPT
08000-726786
IRAN
021-8255
JORDAN
0800-22273
06 5777444
KUWAIT
183-2255 (183-CALL)
MOROCCO
080 100 2255
142
MENA
OMAN
800-SAMSUNG (726-7864)
PAKISTAN
0800-Samsung (72678)
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800-2255 (800-CALL)
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920021230
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18252273
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80-1000-12
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444 77 11
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800-SAMSUNG (726-7864)
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BOTSWANA
8007260000
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200
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7095-0077
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8000 0077
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499999
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0800-10077
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143
AFRICA
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0800 545 545
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08 197 267 864
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0800-726-7864
MOZAMBIQUE
847267864 / 827267864
RWANDA
9999
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800-00-0077
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0860 SAMSUNG (726 7864)
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1969
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0685 88 99 00
UGANDA
0800 300 300
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0211 350370
144
Responsibility for the Pay Service
(Cost to Customers)
―
When the service is requested, in spite of in warranty, we may charge you for a visit from a service
technician in the following cases.
Not a product defect
Cleaning of the product, Adjustment, Explanation, Re-installation and etc.
•
If a service technician gives instructions on how to use product or simply adjusts options without
disassembling product.
•
If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, etc.)
•
If a product is reinstalled or devices are connected additionally after installing the purchased product
for the first time.
•
If a product is reinstalled to move to a different spot or to move to a different house.
•
If customer requests instructions on how to use because of another company's product.
•
If customer requests instructions on how to use the network or another company's programme.
•
If customer requests software installation and setup for the product.
•
If a service technician removes/cleans dusts or foreign materials inside of the product.
•
If customer requests an installation additionally after purchasing a product through home-shopping
or online.
A Product damage caused by customer's fault
Product damage caused by customer's mishandling or wrong repair
If a product damage is caused by;
•
External impact or drop.
•
Use of supplies or separatly sold product unspecified by Samsung.
•
Repair from a person besides an engineer of outsourcing service company or partner of Samsung
Electronics Co., Ltd.
•
Remodeling or repairing the product by customer.
•
Using it with incorrect voltage or non-authorised electrical connections.
•
Not following the "cautions" in User Manual.
Others
•
If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)
Ik heb een Samsung Signage RM40D waar ik sinds een aantal dagen mijn menukaart niet meer naar kan doorsturen. Ik heb mijn templates aangepast en wil deze nu terug op het scherm. De vorige versie werd overschreven maar krijg nu enkel een wit beeld. Je ziet dat de pc doorstuurt (sent succesfully) maar op de RM40D komt niets binnen. Ik veronderstel dat de tv zijn geheugen vol is?? Hoe krijg ik het interne geheugen leeg? Volgens het tv toestel zijn er geen bestanden meer aanwezig, dus kan ook wat anders zijn. TV en laptop werden meermaals uitgezet....
Gesteld op 8-1-2020 om 22:11
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