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Refrigerator
User manual
Free Standing Appliance
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English2
Contents
Contents
Safety information 3
What you need to know about the safety instructions 3
Important safety symbols and precautions: 5
Important safety precautions 6
Severe warning signs for transportation and site 9
Critical installation warnings 10
Installation cautions 13
Critical usage warnings 13
Usage cautions 18
Cleaning cautions 20
Critical disposal warnings 22
Additional tips for proper usage 23
Instructions about the WEEE 24
Installation 25
Refrigerator at a glance 25
Step-by-step installation 27
Operations 44
Main panel 44
Dispenser panel 50
Special features 51
Maintenance 54
Handling and care 54
Cleaning 62
Replacement 63
Troubleshooting 66
General 66
Do you hear abnormal sounds from the refrigerator? 70
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English 3
Safety information
Before using your new Samsung Refrigerator, please read this manual thoroughly to
ensure that you know how to operate the features and functions that your new appliance
offers safely and efciently.
What you need to know about the safety instructions
Warnings and Important Safety Instructions in this manual do not
cover all possible conditions and situations that may occur.
It is your responsibility to use common sense, caution, and care
when installing, maintaining, and operating your appliance.
Because these following operating instructions cover various
models, the characteristics of your refrigerator may differ slightly
from those described in this manual and not all warning signs may
be applicable. If you have any questions or concerns, contact your
nearest service center or nd help and information online at www.
samsung.com.
R-600a or R-134a is used as a refrigerant. Check the compressor
label on the rear of the appliance or the rating label inside the
fridge to see which refrigerant is used for your appliance. When
this product contains ammable gas (Refrigerant R-600a), contact
your local authority in regard to safe disposal of this product.
In order to avoid the creation of a ammable gas-air mixture
if a leak in the refrigerating circuit occurs, the size of the room
in which the appliance may be sited depends on the amount of
refrigerant used.
Never start up an appliance showing any signs of damage. If in
doubt, consult your dealer. The room must be 1 m
3
in size for
every 8 g of R-600a refrigerant inside the appliance.
The amount of refrigerant in your particular appliance is shown on
the identication plate inside the appliance.
Safety information
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Safety information
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Safety information
Refrigerant squirting out of the pipes could ignite or cause an eye
injury. When refrigerant leaks from the pipe, avoid any naked
ames and move anything ammable away from the product and
ventilate the room immediately.
- Failing to do so may result in re or explosion.
To avoid contamination of food, please respect the following
instructions:
- Opening the door for long periods can cause a signicant
increase of the temperature in the compartments of the
appliance.
- Clean regularly surfaces that can come in contact with food and
accessible drainage systems.
- Clean water tanks if they have not been used for 48 h; ush
the water system connected to a water supply if water has not
been drawn for 5 days.
- Store raw meat and sh in suitable containers in the
refrigerator, so that it is not in contact with or drip onto other
food.
- Two-star frozen-food compartments are suitable for storing
pre-frozen food, storing or making icecream and making ice
cubes.
- One-, two- and three-star compartments are not suitable for the
freezing of fresh food.
- If the refrigerating appliance is left empty for long periods,
switch off, defrost, clean, dry, and leave the door open to
prevent mould developing within the appliance.
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Safety information
Important safety symbols and precautions:
Please follow all safety instructions in this manual. This manual uses
the following safety symbols.
WARNING
Hazards or unsafe practices that may result in severe personal injury,
property damage, and/or death.
CAUTION
Hazards or unsafe practices that may result in severe personal injury
and/or property damage.
NOTE
Useful information that helps users understand or benet from the
refrigerator.
These warning signs are here to prevent injury to you and others.
Please follow them carefully.
After reading this section, keep it in a safe place for future reference.
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Safety information
English6
Safety information
Important safety precautions
Warning; Risk of re / ammable materials
WARNING
When positioning the appliance, ensure the supply cord is not
trapped or damaged.
Do not locate multiple portable socket-outlets or portable power
supplies at the rear of the appliance.
Fill with potable water only.
Connect to potable water supply only.
Keep ventilation openings, in the appliance enclosure or in the
built-in structure, clear of obstruction.
Do not use mechanical devices or any other means to accelerate
the defrosting process, other than those recommended by the
manufacturer.
Do not damage the refrigerant circuit.
Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type
recommended by the manufacturer.
This appliance is not intended for use by persons (including
children) with reduced physical, sensory, or mental capabilities,
or those who lack experience and knowledge, unless they have
been given supervision or instruction concerning the use of the
appliance by a person responsible for their safety.
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Safety information
This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance
in a safe way and understand the hazards involved. Children
shall not play with the appliance. Cleaning and user maintenance
shall not be made by children without supervision. Children aged
from 3 to 8 years are allowed to load and unload refrigerating
appliances.
If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualied persons in
order to avoid a hazard.
The socket must be easily accessible so that the appliance can be
quickly disconnected from the supply in an emergency.
- It must be outside the area of the rear of the appliance.
Do not store explosive substances such as aerosol cans with a
ammable propellant in this appliance.
If the product is equipped with LED lamps, do not disassemble the
Lamp Covers and LED lamps yourself.
- Contact a Samsung service center.
- Use only the LED Lamps provided by the manufacturer or its
service agents.
New hose-sets supplied with the appliance are to be used and old
hose-sets should not be reused.
Have the refrigerator’s water supply connected only to a potable
water supply. To operate the ice maker properly, water pressure
of 20 psi and 125 psi (138 and 862 kPa) is required.
For the most efcient use of energy, please keep the all inner
ttings such as baskets, drawers, shelves on the position supplied
by manufacturer.
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Safety information
English8
Safety information
To get the best energy efciency of this product, please leave all
shelves, drawers and baskets on their original position.
How to minimize the energy consumption
Install the appliance in a cool, dry room with adequate ventilation.
Ensure that it is not exposed to direct sunlight and never put it
near a direct source of heat (radiator, for example).
- Not to block any vents or grilles is recommended for energy
efciency.
- Allow warm food to cool down before placing it in the
appliance.
- Put frozen food in the refrigerator to thaw. You can then use
the low temperatures of the frozen products to cool food in the
refrigerator.
- Do not keep the door of the appliance open for too long when
putting food in or taking food out.
- The shorter time for which the door is open, the less ice will
form in the freezer.
- Clean the rear of the refrigerator regularly. Dust increases
energy consumption.
- Do not set temperature colder than necessary.
- Ensure sufcient air exhaust at the refrigerator base and at the
back wall of the refrigerator. Do not cover air vent openings.
- Allow clearance to the right, left, back and top when installing.
This will help reduce power consumption and keep your energy
bills lower.
We recommend the value of clearance to be :
- Right, left, and back side: more than 50 mm
- Top side: more than 100 mm
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English 9
Safety information
This appliance is intended to be used in household and similar
applications such as
- staff kitchen areas in shops, ofces and other working
environments;
- farm houses and by clients in hotels, motels and other
residential type environments;
- bed and breakfast type environments;
- catering and similar non-retail applications.
Severe warning signs for transportation and site
WARNING
When transporting and installing the appliance, care should be
taken to ensure that no parts of the refrigerating circuit are
damaged.
- Refrigerant leaking from the pipe work could ignite or cause
an eye injury. If a leak is detected, avoid any naked ames
or potential sources of ignition and air the room in which the
appliance is standing for several minutes.
- This appliance contains a small amount of isobutane refrigerant
(R-600a), a natural gas with high environmental compatibility
that is, however, also combustible. When transporting and
installing the appliance, care should be taken to ensure that no
parts of the refrigerating circuit are damaged.
When transporting and installing the refrigerator, do not touch the
water hose on the back side of the refrigerator.
- This may damage the refrigerator and as a result the water
dispenser can not be used.
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Safety information
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Safety information
Critical installation warnings
WARNING
Do not install the refrigerator in a damp location or place where it
may come in contact with water.
- Deteriorated insulation on electrical parts may cause an electric
shock or re.
Do not place this refrigerator in direct sunlight or expose it to the
heat from stoves, room heaters, or other appliances.
Do not plug several appliances into the same multiple power strip.
The refrigerator should always be plugged into its own individual
electrical outlet which has a voltage rating that matches the
voltage listed on the refrigerator’s rating plate.
- This provides the best performance and also prevents
overloading of house wiring circuits, which could cause a re
hazard from overheated wires.
If the wall socket is loose, do not insert the power plug.
- There is a risk of electric shock of re.
Do not use a power cord that has cracks or abrasion damage along
its length or at either end.
Do not bend the power cord excessively or place heavy objects on
it.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy
object on the power cord, insert the power cord between objects,
or push the power cord into the space behind the appliance.
When moving the refrigerator, be careful not to roll over or
damage the power cord.
- This may result in an electric shock or re.
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Safety information
Never unplug your refrigerator by pulling on the power cord.
Always grip the plug rmly and pull straight out from the outlet.
- Damage to the cord may cause a short-circuit, re, and/or
electric shock.
Do not use aerosols near the refrigerator.
- Using aerosols near the refrigerator may cause an explosion or
re.
Do not install this appliance near a heater or inammable material.
Do not install this appliance in a location where gas may leak.
- This may result in an electric shock or re.
This refrigerator must be properly located and installed in
accordance with the instructions in this manual before you use it.
Connect the power plug in the proper position with the cord
hanging down.
- If you connect the power plug upside down, the wire can get
cut off and cause a re or electric shock.
Make sure that the power plug is not crushed or damaged by the
back of the refrigerator.
Keep the packing materials out of reach of children.
- There is a risk of death from suffocation if a child puts the
packing materials on his or her head.
Do not install this appliance in a humid, oily or dusty location, in a
location exposed to direct sunlight and water (rain drops).
- Deteriorated insulation of electrical parts may cause an electric
shock or re.
If any dust or water is in the refrigerator, pull out power plug and
contact your Samsung Electronics service center.
- Otherwise there is a risk of re.
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Safety information
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Safety information
Do not stand on top of the appliance or place objects (such as
laundry, lighted candles, lighted cigarettes, dishes, chemicals,
metal objects, etc.) on the appliance.
- This may result in an electric shock, re, problems with the
product, or injury.
You need to remove all the protective plastic lm before you
initially plug the product in.
Children should be supervised to ensure that they do not play with
the snap rings used for door adjustment or the water tube clips.
- There is risk of death by suffocation if a child swallows a snap
ring or water tube clip. Keep the snap rings and water tube clips
out of children’s reach.
The refrigerator must be safely grounded.
- Always make sure that you have grounded the refrigerator
before attempting to investigate or repair any part of the
appliance. Power leakages can cause severe electric shock.
Never use gas pipes, telephone lines, or other potential lightning
attractors as an electrical ground.
- You must ground the refrigerator to prevent any power
leakages or electric shocks caused by current leakage from the
refrigerator.
- This may result in an electric shock, re, explosion, or problems
with the product.
Plug the power plug into the wall socket rmly. Do not use a
damaged power plug, damaged power cord, or loose wall socket.
- This may result in an electric shock or re.
The fuse on the refrigerator must be changed by a qualied
technician or service company.
- Failing to do so may result in an electric shock or personal
injury.
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Safety information
Installation cautions
CAUTION
Allow sufcient space around the refrigerator and install it on a
at surface.
- If your refrigerator is not level, cooling efciency and durability
can be declined.
Allow the appliance to stand for 2-3 hours before loading foods
after installation and turning on.
We strongly recommend you have a qualied technician or service
company install the refrigerator.
- Failing to do so may result in an electric shock, re, explosion,
problems with the product, or injury.
Critical usage warnings
WARNING
Do not insert the power plug into a wall socket with wet hands.
- This may result in an electric shock.
Do not store articles on the top of the appliance.
- When you open or close the door, the articles may fall and
cause personal injury and/or material damage.
Do not insert hands, feet or metal objects (such as chopsticks, etc.)
into the bottom or the back of the refrigerator.
- This may result in an electric shock or injury.
- Any sharp edges may cause a personal injury.
Do not touch the inside walls of the freezer or products stored in
the freezer with wet hands.
- This may cause frostbite.
Do not put a container lled with water on the refrigerator.
- If spilled, there is a risk of re or electric shock.
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Safety information
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Safety information
Do not keep volatile or ammable objects or substances (benzene,
thinner, propane gas, alcohol, ether, LP gas, and other such
products) in the refrigerator.
- This refrigerator is for storing food only.
- This may result in re or explosion.
Children should be supervised to ensure that they do not play with
the appliance.
- Keep ngers out of “pinch point” areas. Clearances between the
doors and cabinet are necessarily small. Be careful when you
open the doors if children are in the area.
Do not put your ngers or children's ngers between the doors.
- Keep ngers out of the left and right door gaps. Be careful
when you open the doors if your ngers are in between the
doors.
Do not let children hang on the door or door bins. A serious injury
may occur.
Do not let children go inside the refrigerator. They could become
trapped.
Do not insert your hands into the bottom area under the appliance.
- Any sharp edges may cause personal injury.
Do not store pharmaceutical products, scientic materials, or
temperature sensitive products in the refrigerator.
- Products that require strict temperature controls must not be
stored in the refrigerator.
If you smell pharmaceutical or smoke, pull out power plug
immediately and contact your Samsung Electronics service center.
If any dust or water is in Refrigerator, pull out power plug and
contact your Samsung Electronics service center.
- Otherwise there is a risk of re.
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Safety information
Do not let children step on a drawer.
- The drawer may break and cause them to slip.
Do not leave the doors of the refrigerator open while the
refrigerator is unattended and do not let children enter inside the
refrigerator.
Do not allow babies or children go inside the drawer.
- It can cause death from suffocation by entrapment or personal
injury.
Do not overll the refrigerator with food.
- When you open the door, an item may fall out and cause
personal injury or material damage.
Do not spray volatile material such as insecticide onto the surface
of the appliance.
- As well as being harmful to humans, it may also result in an
electric shock, re, or problems with the product.
Never put ngers or other objects into the water dispenser hole,
ice chute and ice maker bucket.
- It may cause a personal injury or material damage.
Do not use or place any substances sensitive to temperature such
as ammable sprays, ammable objects, dry ice, medicine, or
chemicals near or inside of the refrigerator.
Do not use a hair dryer to dry the inside of the refrigerator. Do
not place a lighted candle in the refrigerator for removing bad
odours.
- This may result in an electric shock or re.
Fill the water tank, ice tray and water cubes only with potable
water (mineral water or puried water).
- Do not ll the tank with tea, juice or sports drink, this may
damage the refrigerator.
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Safety information
English16
Safety information
Do not stand on top of the appliance or place objects (such as
laundry, lighted candles, lighted cigarettes, dishes, chemicals,
metal objects, etc.) on the appliance. This may result in an electric
shock, re, problems with the product, or injury. Do not put a
container lled with water on the appliance.
- If spilled, there is a risk of re or electric shock.
Never stare directly at the UV LED lamp for long periods of time.
- This may result in eye strain due to the ultraviolet rays.
Do not put shelf in upside down. Shelf stopper could not work.
- It may cause a personal injury because of glass shelf drop.
Keep ngers out of “pinch point” areas. Clearances between the
doors and cabinet are necessarily small. Be careful when you open
the doors if children are in the area.
If a gas leak is detected, avoid any naked ames or potential
sources of ignition, and air the room in which the appliance is
standing for several minutes.
- Do not touch the appliance or power cord.
- Do not use a ventilating fan.
- A spark may result in explosion or re.
Bottles should be stored tightly together so that they do not fall
out.
This product is intended only for the storage of food in a domestic
environment.
Never put ngers or other objects into the water dispenser hole,
ice chute and ice maker bucket.
- It may cause a personal injury or material damage.
Do not attempt to repair, disassemble, or modify the refrigerator
yourself.
Do not use any fuse (such as cooper, steel wire, etc.) other than a
standard fuse.
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English 17
Safety information
If your refrigerator needs to be repaired or reinstalled, contact
your nearest service center.
- Failing to do so may result in an electric shock, re, problems
with the product, or injury.
If the refrigerator emits a burning smell or smoke, unplug the
refrigerator immediately and contact your Samsung Electronics
service center.
- Failing to do so may result in an electric or re hazards.
Pull the power plug out of the socket before changing the interior
lamps of the refrigerator.
- Otherwise, there is a risk of electric shock.
If you experience difculty changing a non-LED light, contact a
Samsung service center.
Plug the power plug into the wall socket rmly.
Do not use a damaged power plug, damaged power cord or loose
wall socket.
- This may result in an electric shock or re.
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Safety information
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Safety information
Usage cautions
CAUTION
Do not refreeze thawed food.
- Frozen and thawed food will develop harmful bacteria faster
than fresh.
- The second thaw will break down even more cells, leaching out
moisture and changing the integrity of the product.
Do not thaw meat at room temperature.
- Safety will depend on whether the raw product was handled
properly.
Do not place glass bottles or carbonated beverages into the
freezer.
- The container may freeze and break, and this may result in
injury.
Use only the ice maker provided with the refrigerator.
If you will be away from home for a long period of time (on
vacation, for example) and won’t be using the water or ice
dispensers, close the water valve.
- Otherwise, water leakage may occur.
If you won’t be using the refrigerator for a very long period of
time, (3 weeks or more) empty the refrigerator including the ice
bucket, unplug it, close the water valve, wipe excess moisture
from the inside walls, and leave the doors open to prevent odors
and mold.
To get the best performance from the product:
- Do not place food too close to the vents at the rear of the
refrigerator as this can obstruct free air circulation in the
refrigerator compartment.
- Wrap food up properly or place it in airtight containers before
putting it into the refrigerator.
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Safety information
- Please observe maximum storage times and expiration dates of
frozen goods.
- There is no need to disconnect the refrigerator from the power
supply if you will be away for less than three weeks. However,
if you will be away for more than three weeks, remove all the
food and ice in the ice bucket, unplug the refrigerator, close the
water valve, wipe excess moisture from the inside walls, and
leave the doors open to prevent odors and mold.
Service Warranty and Modication.
- Any changes or modications performed by a 3rd party on this
nished appliance are not covered under Samsung warranty
service, nor is Samsung responsible for safety issues that result
from 3rd party modications.
Do not block the air vents inside the refrigerator.
- If the air vents are blocked, especially with a plastic bag, the
refrigerator can be over cooled. If a cooling period lasts too
long, the water lter may break and cause water leakage.
Use only the ice-maker provided with the refrigerator.
Wipe excess moisture from the inside and leave the doors open.
- Otherwise, odor and mold may develop.
If the refrigerator is disconnected from the power supply, you
should wait for at least ve minutes before plugging it back in.
When the refrigerator got wet by water, pull out the power plug
and contact your Samsung Electronics service center.
Do not strike or apply excessive force to any glass surface.
- Broken glass may result in a personal injury and/or property
damage.
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Safety information
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Safety information
Fill the water tank and ice cube trays with potable water only (tap
water, mineral water, or puried water).
- Do not ll the tank with tea or a sports drink. This may damage
the refrigerator.
Be careful that your ngers are not caught in.
If the refrigerator is ooded, make sure to contact your nearest
service center.
- There is a risk of electric shock or re.
Do not keep vegetable oil in your refrigerator’s door bins. The oil
can solidify, making it foul-tasting and difcult to use. In addition,
the open container can leak and the leaked oil can cause the door
bin to crack. After opening an oil container, it is best to keep the
container in a cool and shaded place such as a cupboard or pantry.
- Examples of vegetable oil: olive oil, corn oil, grape-seed oil, etc.
Cleaning cautions
CAUTION
Do not spray water directly on the inside or outside the
refrigerator.
- There is a risk of re or electric shock.
Do not use a hair dryer to dry the inside of the refrigerator.
Do not place a lighted candle in the refrigerator to remove bad
odors.
- This may result in an electric shock or re.
Do not spray cleaning products directly on the display.
- Printed letters on the display may come off.
If any foreign substance such as water has entered the appliance,
unplug the power plug and contact your nearest service center.
- Failing to do so may result in an electric shock or re.
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Safety information
Use a clean, dry cloth to remove any foreign matter or dust from
the power plug blades. Do not use a wet or damp cloth when
cleaning the plug.
- Otherwise, there is a risk of re or electric shock.
Do not clean the appliance by spraying water directly onto it.
Do not use benzene, thinner, or Clorox, Chloride for cleaning.
- They may damage the surface of the appliance and may cause a
re.
Never put ngers or other objects into the dispenser hole.
- It may cause a personal injury or material damage.
Before cleaning or performing maintenance, unplug the appliance
from the wall socket.
- Failing to do so may result in an electric shock or re.
Use a clean sponge or soft cloth and a mild detergent in warm
water to clean the refrigerator.
Do not use abrasive or harsh cleansers such as window sprays,
scouring cleansers, ammable uids, muriatic acid, cleaning
waxes, concentrated detergents, bleaches, or cleansers containing
petroleum products on exterior surfaces (doors and cabinet),
plastic parts, door and interior liners, and gaskets.
- These can scratch or damage the material.
Do not clean glass shelves or covers with warm water when they
are cold. Glass shelves and covers may break if exposed to sudden
temperature changes or impacts such as bumping or dropping.
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Safety information
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Safety information
Critical disposal warnings
WARNING
Please dispose of the packaging material from this product in an
environmentally friendly manner.
Ensure that none of the pipes on the back of the refrigerator are
damaged prior to disposal.
R-600a or R-134a is used as a refrigerant. Check the compressor
label on the rear of the appliance or the rating label inside the
fridge to see which refrigerant is used for your refrigerator. If this
refrigerator contains ammable gas (Refrigerant R-600a), contact
your local authority in regard to safe disposal of this product.
When disposing of this refrigerator, remove the door/door seals
and door latch so that small children or animals cannot become
trapped inside. Children should be supervised to ensure that they
do not play with the appliance. If trapped inside, a child may get
hurt or suffocate to death.
- If trapped inside, the child may become injury and suffocate to
death.
Cyclopentane is used in the insulation. The gases in the insulation
material require a special disposal procedure. Please contact your
local authorities in regard to the environmentally safe disposal of
this product.
Keep all packaging materials well out of the reach of children, as
packaging materials can be dangerous to children.
- If a child places a bag over his or her head, the child could
suffocate.
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English 23
Safety information
Additional tips for proper usage
In the event of a power failure, call the local ofce of your electric
company and ask how long the failure is going to last.
- Most power failures that are corrected in an hour or two will
not affect your refrigerator temperatures. However, you should
minimize the number of door openings while the power is off.
- Should the power failure last more than 24 hours, remove and
discard all frozen food.
The refrigerator might not operate consistently (frozen contents
can thaw or temperatures can become too warm in the frozen
food compartment) if sited for an extended period of time in a
location where ambient air temperatures are constantly below the
temperatures for which the appliance is designed.
In case of particular foods, keeping it under refrigeration can have
a bad effect on preservation due to its properties.
Your appliance is frost free, which means there is no need
to manually defrost your appliance. This will be carried out
automatically.
Temperature rise during defrosting complies with ISO
requirements. If you want to prevent an undue rise in the
temperature of frozen food while the appliance defrosts, wrap the
frozen food in several layers of newspaper.
Do not re-freeze frozen foods that have thawed completely.
The temperature of two star section (sections) or compartment
(compartments) which have two star symbol (
) is slightly higher
than other freezer compartment (compartments).
The two star section (sections) or compartment (compartments) is
(are) based on the instruction and/or the condition as delivered.
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Safety information
English24
Safety information
Instructions about the WEEE
Correct Disposal of This Product (Waste Electrical & Electronic
Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates
that the product and its electronic accessories (e.g. charger,
headset, USB cable) should not be disposed of with other
household waste at the end of their working life. To prevent
possible harm to the environment or human health from
uncontrolled waste disposal, please separate these items from
other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they
purchased this product, or their local government ofce, for details
of where and how they can take these items for environmentally
safe recycling.
Business users should contact their supplier and check the terms
and conditions of the purchase contract. This product and its
electronic accessories should not be mixed with other commercial
wastes for disposal.
For information on Samsung’s environmental commitments and
product regulatory obligations, e.g. REACH, WEEE or Batteries, visit
our sustainability page available via www.samsung.com
(For products sold in European countries and in the UK only)
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English 25
Installation
Follow these instructions carefully to ensure a proper installation of this refrigerator and
to prevent accidents before using it.
WARNING
Use the refrigerator only for its intended purpose as described in this manual.
Any servicing must be performed by a qualied technician.
Dispose of the product packaging material in compliance with the local regulations.
To prevent electric shock, unplug the power plug before servicing or replacing parts.
Refrigerator at a glance
The actual refrigerator and provided component parts of your refrigerator may differ
from the illustrations in this manual, depending on the model and the country.
01
02
04
03
05
09
07
08
06
10
Installation
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Installation
English26
Installation
01 Auto Ice Maker 02 Foldable shelf
03 Main panel 04 Wide Pantry
05 Freezer 06 Door bins
07 Slide in shelf 08 Water lter
09 Ice Maker * 10 Ice bucket *
* applicable models only
NOTE
For energy efciency, keep all shelves, drawers, and baskets in their original positions.
When closing the door, make sure the vertical hinged section is in the correct position
to avoid scratching the other door.
If the vertical hinged section is reversed, put it back into the correct position, and then
close the door.
Moisture may form at times on the vertical hinged section.
If you close a door forcefully, the other door may open.
When a door is opened, the interlock switch automatically disables the auger motor of
the ice maker for safety reasons.
If the internal or external LED lamp is out of order, contact a local Samsung service
center.
If the door is left open for too long, the top internal LED will blink. This is normal.
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English 27
Installation
Step-by-step installation
STEP 1 Select a site
Select a site that:
Has a solid, level surface without carpeting or ooring that may obstruct ventilation
Is away from direct sunlight
Has adequate room for opening and closing the door
Is away from any heat sources
Provides room for maintenance and servicing
Has a temperature range between 10 °C and 43 °C
Effective temperature range
The refrigerator is designed to operate normally in the temperature range specied by its
class rating.
Class Symbol
Ambient Temperature range (°C)
IEC 62552 (ISO 15502) ISO 8561
Extended Temperate SN +10 to +32 +10 to +32
Temperate N +16 to +32 +16 to +32
Subtropical ST +16 to +38 +18 to +38
Tropical T +16 to +43 +18 to +43
NOTE
The cooling performance and power consumption of the refrigerator may be affected
by the ambient temperature, the door-opening frequency, and the location of the
refrigerator. We recommend adjusting the temperature settings as appropriate.
CAUTION
If your refrigerator is equipped with an ice maker, provide extra space at the rear of
the refrigerator for the water line connection.
When you install the refrigerator next to a xed wall, you must provide a minimum
clearance of 95 mm from the wall to allow the door to swing open.
NOTE
To facilitate moving your refrigerator to its nal location, be sure to measure the width
and height of doorways, thresholds, ceilings, stairways, and anything else that needs to be
taken into consideration to ensure you can move your refrigerator safely. The following
diagram illustrates the exact height and depth (factory specications) of your refrigerator.
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Installation
English28
Installation
Clearance
See the following gures and tables for space requirements for installation.
C
D
E
B
A
Model RF23*
Depth “A” 726 mm
Width “B” 908 mm
Height “C” 1749 mm
Overall Height “D” 1777 mm
Depth “E” 788 mm
01
02 02
04
03
05
06
09 10
07
08
Model RF23*
01
more than 50 mm
recommended
02 125°
03 1578 mm
04 335 mm
05 908 mm
06 610 mm
07 122 mm
08 61 mm
09 1088 mm
10 1125 mm
NOTE
The measurements in the table above
may differ slightly from the actual
measurements, depending on the
measuring and rounding method.
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English 29
Installation
STEP 2 Flooring
If the refrigerator cannot pass through the entrance due to its size, see STEP 3 Door
removal for entrance.
NOTE
To prevent oor damage, make sure the
front leveling legs are in the upright
position.
The surface you install the refrigerator
on must support a fully loaded
refrigerator.
To protect the oor, put a large piece
of cardboard along the path to the
refrigerator's nal installation location.
Once the refrigerator is in its nal
position, do not move it unless
necessary to protect the oor. If you
have to move the refrigerator, place
thick paper or cloth such as old carpets
along the path of movement.
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Installation
English30
Installation
STEP 3 Door removal for entrance
If the refrigerator cannot pass through the entrance to your home or kitchen due to its
size, follow these instructions to remove and then re-install the refrigerator's doors. If you
do not need to remove the doors, go to page 37 to continue the installation procedure.
WARNING
Unplug the power cord of the refrigerator before removing the doors.
Tools required (not provided)
Phillips screwdriver Flat-head screwdriver Socket wrench (10 mm)
Pliers Allen wrench (5 mm)
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English 31
Installation
Detach the fridge doors
Left door
1. With the doors closed, use a Phillips
head screwdriver to remove the screws
(x3) in the top cover.
2. Disconnect the wires and the water
tube from the left-side door. Do the
following sequentially:
Decouple the connector.
While holding down one end of the
water line coupler, disconnect the water
tube.
CAUTION
Keep the water tube clips out of children’s
reach.
3. Gently draw up the clamp. To prevent
nger injuries, do not apply a sudden
force to the clamp.
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Installation
English32
Installation
4. Pull the clamp to remove it.
NOTE
Be careful not to drop the clamp on the
oor.
5. Open the door 90 degrees. While
holding the door, pull up and remove
the top hinge. Be careful not to damage
the connector wires when you remove
the hinge.
NOTE
Be careful not to drop the hinge on the
oor.
6. Gently pull up the door vertically to
remove. Do not apply excessive force
to the door. The door may fall, causing
physical injury.
7. Lay the door down on a at surface.
CAUTION
Please put the door down slowly to
prevent scratches.
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English 33
Installation
Right door
1. Disconnect the wire connectors (x2)
on the right door. The position of the
connectors differs with the model.
CAUTION
Do not remove both doors
simultaneously. Make sure to remove
one door at a time. Otherwise, one of
the doors may fall and cause physical
injury.
Make sure the refrigerator is off before
disconnecting the connectors.
2. Gently draw up the clamp. To prevent
nger injuries, do not apply a sudden
force to the clamp.
3. Pull the clamp to remove it.
NOTE
Be careful not to drop the clamp on the
oor.
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Installation
English34
Installation
4. Open the door 90 degrees. While
holding the door, pull up and remove
the top hinge. Be careful not to damage
the connector wires when you remove
the hinge.
NOTE
Be careful not to drop the hinge on the
oor.
5. Gently pull up the door vertically to
remove. Do not apply excessive force
to the door. The door may fall, causing
physical injury.
6. Lay the door down on a at surface.
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English 35
Installation
To reattach the fridge door
After you have moved the refrigerator to its nal location, reattach the doors by following
the removal instructions in reverse order.
A
01
02
03
B
01 Dispenser
02 Center of transparent coupler
03 Guidelines
CAUTION
To prevent water leaks from the dispenser,
the water line must be fully connected.
Make sure both tubes of the water line are
inserted fully to the center of transparent
coupler (A) or the guidelines (B).
To detach the freezer drawer
1. Lift up the front of the upper basket
and pull to remove.
2. Then, pull up to remove the lower
basket from the rail assembly.
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Installation
English36
Installation
3. Press down the hooks to unlock the rail
assembly.
4. While holding the upper area of the
freezer drawer front, slide the drawer
out all the way to remove the freezer
drawer from the rail assembly.
CAUTION
Be careful not to scratch or dent the rail
assembly.
Make sure you mount the freezer
baskets in the correct position.
Otherwise, the door will not open or
close properly, which causes frost to
build up.
Do not store too much food in the
freezer drawer. This prevents the
freezer drawer from closing properly,
resulting in frost buildup.
To reattach the freezer drawer
Once the refrigerator is in or near its nal location, re-attach the freezer drawer by
following the directions in the reverse order of removal.
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English 37
Installation
STEP 4 Leveling the refrigerator
CAUTION
When installed, the refrigerator must be leveled on a at, solid oor. Not leveling the
refrigerator can cause damage to the refrigerator or physical injury.
Leveling must be performed with the refrigerator empty. Make sure no food items are
inside the refrigerator.
For safety reasons, adjust the front a little higher than the rear.
Level the refrigerator using the special screws (levelers) on the front legs. Use a at-head
screwdriver to turn the levelers.
To adjust the height of the left side:
Insert a at-head screwdriver into the
leveler of the left side front leg. Turn
the leveler clockwise to raise the left
side or turn it counterclockwise to
lower.
To adjust the height of the right side:
Insert a at-head screwdriver into the
leveler of the right side front leg. Turn
the leveler clockwise to raise the right
side or turn it counterclockwise to
lower.
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Installation
English38
Installation
STEP 5 Adjust the door height and the door gap
Snap rings
The height of a door can be adjusted using the provided snap
rings, which come in 4 different sizes (1 mm, 1.5 mm, 2 mm,
and 2.5 mm).
To adjust the height of a door
1. Check the height difference between
the doors, and then lift up and hold the
door with the lower height.
9
2. Insert a suitable-sized snap ring (A)
between the door grommet (B) and the
hinge as shown.
CAUTION
Insert only one snap ring. If you insert two or more snap rings, the rings may slip out
or make a rubbing noise.
Keep the snap rings out of children’s reach and keep them for future use.
Do not raise the door too much. The door can contact and damage the top cover.
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English 39
Installation
STEP 6 Attach the handles
CAUTION
The refrigerator handles must be oriented
in the correct direction.
The fridge handles must be attached so
that the holes on each face each other.
The freezer handle must be attached so
that its hole faces downwards.
1. Using a Phillips screwdriver, attach the
handle screws to the refrigerator, two
for each handle respectively, as shown
in the illustration to the left.
2. Attach the handle to the handle screws
on the door.
3. Push the handle down.
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Installation
English40
Installation
4. Insert the supplied wrench into the
handle hole, and then turn it clockwise
to tighten.
5. Repeat Steps 2 through 4 with the
second refrigerator door handle.
6. To attach the freezer handle to the
refrigerator, rst place the left side of
the freezer handle onto the left handle
screw, and then push it to the left.
7. Then, place the right side of the freezer
handle onto the right handle screw.
8. Insert the supplied wrench into the
handle hole, and then turn it clockwise
to tighten.
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English 41
Installation
STEP 7 Connect to a water source
CAUTION
The new hose-sets supplied with the appliance are to be used and that old hose-sets
should not be reused.
The water line must be connected by a qualied technician.
The warranty for your refrigerator does not cover the water line installation. The
water line installation will be performed at your own costs unless the installation fee is
included in the retailer’s price.
Samsung takes no responsibility for the water line installation. If water leaks occur,
contact the installer of the water line.
To connect the cold water pipe to the water ltering hose
CAUTION
Make sure the water ltering hose is connected to a cold, potable water source pipe.
Connecting to the hot water pipe may cause the purier to malfunction.
1
A
B
A
A. Close Main Water pipe
B. No gap
1. Shut off the water supply by closing the
main water valve.
2. Locate the cold, potable water pipe (1).
3. Follow the Water Line Installation to
connect to the water pipe.
4. When connection is complete, open the
main water valve and dispense about
3 liters of water. This is to remove
impurities inside the pipe.
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Installation
English42
Installation
To connect the water ltering hose to the water line
Remove cap
a
a
A
B
a
A. Water Line from unit
B. Water Line from Kit
1. Loosen and remove the compression
nut (a) from the water line of the
refrigerator, and insert it to the water
ltering hose.
2. Tighten up the compression nut (a) to
connect the water ltering hose and the
water line.
3. Open the main water valve and check
for any leaks.
4. If there are no leaks, dispense about a
3 liters of water before actually using
the refrigerator to remove impurities
inside the water ltering system.
NOTE
If you have to relocate the refrigerator
after connecting the water line, make sure
the joined section of the water line must is
straight.
CAUTION
Do not mount the water lter on any part
of the refrigerator. This may damage the
refrigerator.
To repair the water line
CAUTION
The waterline must be repaired by a qualied professional. If you encounter a water leak,
contact a local Samsung service centre or the installer of the waterline.
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English 43
Installation
STEP 8 Initial settings
By completing the following steps, the refrigerator should be fully functioning.
1. Plug the power cord into the wall socket to turn the refrigerator on.
2. Open the door, and check if the interior light lights up.
3. Set the temperature to the coldest setting, and wait for about an hour. Then, the
freezer will be slightly chilled, and the motor should be running smoothly.
4. Wait until the refrigerator reaches the set temperature. Now the refrigerator is ready
for use.
STEP 9 Final check
When installation is complete, conrm that:
The refrigerator is plugged into an electrical outlet and grounded properly.
The refrigerator is installed on a at, level surface with a reasonable clearance from
walls and cabinets.
The refrigerator is level and is sitting rmly on the oor.
The door opens and closes freely, and the interior light turns on automatically when
you open the door.
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English44
Operations
Main panel
01
02
03
04
05
06
01 Fridge / °F °C 02 Power Cool
03 Freezer / Power Freeze 04 Ice Maker / Filter Reset
05 Water/Ice / Dispenser Lock 06 Door Alarm / Control Lock
Operations
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English 45
Operations
NOTE
When you change the temperature on the panel, the panel displays the actual
temperature inside the refrigerator until the temperature matches the temperature you
set. Then, the panel displays the new set temperature. Note that it will take time for the
refrigerator to reach the new temperature. This is normal. During this time, you do not
need to set the temperature again.
To ensure optimal performance, we recommend setting the temperature to -19 °C for
the freezer, and 3 °C for the fridge.
The temperature in the refrigerator may rise if you open the door frequently or put
a large amount of food into the refrigerator. If this happens, the temperature display
blinks until the refrigerator returns to the specied temperature settings.
If a communication error occurs between the temperature display and the main
controller, this blinking continues for an extended time. Contact a local Samsung
service center for technical assistance.
The display of the main panel turns on only if the door is opened and turns off if the
door is closed.
If you set Control Lock on the main panel, the main panel locks automatically 1 minute
after inactivity.
01 Fridge / °F °C (3 sec)
Fridge
You can use the Fridge button to set the fridge temperature.
Press Fridge repeatedly to select a desired temperature
between 1 °C and 7 °C.
- The temperature indicator displays the currently set or
selected temperature.
°F °C
You can also use the Fridge button to switch the temperature
scale between Celsius and Fahrenheit.
To switch the temperature scale, press and hold Fridge for
3 seconds to change the current temperature scale.
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Operations
English46
Operations
02 Power Cool
Power Cool speeds up the cooling process at maximum fan speed. This is useful to quickly
cool food that spoils quickly, or after the door is left open for some time. The fridge keeps
running at full speed for several hours and then returns to the previous temperature.
Press and hold Power Cool for 3 seconds.
The corresponding indicator (
) lights up, and the refrigerator will speed up the cooling
process for you.
03 Freezer / Power Freeze (3 sec)
Freezer
The Freezer button can be used to set the freezer temperature,
or to activate Power Freeze. Available temperatures are between
-15 °C and -23 °C.
Power Freeze
Power Freeze speeds up the freezing process at maximum fan
speed. The freezer keeps running at full speed for 50 hours and
then returns to the previous temperature.
To activate Power Freeze, press and hold Freezer for 3
seconds. The corresponding indicator (
) lights up, and the
refrigerator will speed up the freezing process for you.
To deactivate, press and hold Freezer for 3 seconds again. The
freezer returns to the previous temperature setting.
To freeze large amounts of food, activate Power Freeze for at
least 20 hours before putting food in the freezer.
NOTE
Using Power Freeze increases power consumption. Make sure you
turn it off and return to the previous temperature if you do not
intend to use it.
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English 47
Operations
04 Ice Maker / Filter Reset (3 sec)
Ice Maker
Press Ice Maker to turn the ice maker on or off.
The ice maker has 2 indicators (
/ )
to indicate its operating status.
When the ice maker operates, the corresponding indicator
(
) turns on.
When the ice maker is turned off, the corresponding
indicator ( ) turns on. In this case, ice making
is disabled even if you press the Cubed Ice or Crushed Ice
buttons on the dispenser panel. To enable ice making, you
must turn the ice maker on.
NOTE
If the ice maker is turned off, it will turn on if you press and
hold the ice lever for more than 5 seconds.
Filter Reset
After about 6 months (and typically, about 1200 L of water),
the Filter indicator blinks red for several seconds when you
open the door, reminding you that the lter needs to be
replaced.
When this happens, replace the lter, and then press and hold
Ice Maker for 3 seconds. The lter lifecycle will be reset and
the Filter indicator turns off.
NOTE
Some regions have relatively large amounts of lime in
their water. This can reduce the lifecycle of the lter. In
these areas, you will have to replace the water lter more
often than specied above.
If water is not dispensing properly, the water lter is most
likely clogged. Replace the water lter.
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Operations
English48
Operations
05 Water/Ice / Dispenser Lock (3 sec)
Water/Ice
You can dispense chilled water, cubed ice, or crushed ice. To
dispense, press Water/Ice. The corresponding indicator turns on.
Dispenser Lock
(Dispenser panel /
Dispenser lever)
To prevent use of the dispenser panel buttons and the dispenser
lever, press and hold Water/Ice for more than 3 seconds.
If you press and hold the button again for more than 3 seconds,
the dispenser lock will be deactivated.
NOTE
The Dispenser Lock on the dispenser panel does not affect the
controls on the main panel. To lock the main panel, use the
Control Lock function on the main panel.
If you press Water/Ice for 3 seconds when both control lock
and dispenser lock are active, you will deactivate both control
lock and dispenser lock.
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English 49
Operations
06 Door Alarm / Control Lock (3 sec)
Door Alarm
If the door is left open for more than 2 minutes, an alarm will
sound and the alarm indicator will blink. You can toggle the alarm
on and off by pressing Door Alarm. The alarm is enabled by
factory default.
If the door is left open for 5 minutes, internal lights (in the fridge
and freezer) will blink for 10 seconds and then turn on. The whole
process will be repeated every minute for 5 minutes. This is to
alert hearing-impaired users that a door is open. Note that this
function is normal.
Control Lock
To prevent accidental setting changes, press and hold Door Alarm
for 3 seconds. The main panel will be disabled and the Lock
indicator (
) will turn on.
When Control Lock is on, the indicator blinks if any button on the
main panel is pressed.
If you press and hold the button again for more than 3 seconds,
Control Lock will be deactivated.
However, Control Lock will be reactivated if no button is pressed
within 1 minute.
NOTE
Control Lock on the main panel does not affect the dispenser.
The dispenser operates independently and so does the dispenser
lever. To lock the dispenser and the dispenser lever, use the
Dispenser Lock function.
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Operations
English50
Operations
Dispenser panel
01 02 03
01 Water / Lock 02 Cubed Ice
03 Crushed Ice
01 Water / Lock (3 sec)
Water
To dispense chilled water, press Water. The corresponding
indicator turns on.
Lock
(Dispenser panel /
Dispenser lever)
To prevent the use of the dispenser panel buttons and the
dispenser lever, press and hold Water for more than 3 seconds.
If you press and hold the button again for more than 3 seconds,
the dispenser lock will be deactivated.
When dispenser lock is on, the indicator blinks if any button on
the dispenser panel is pressed or the dispenser lever is pressed.
NOTE
The Lock on the dispenser panel does not affect the controls
on the main panel. To lock the main panel, use the Control Lock
function on the main panel.
02 Cubed Ice
Cubed Ice
Press Cubed Ice to dispense cubed ice. The corresponding
indicator turns on.
03 Crushed Ice
Crushed Ice
Press Crushed Ice to dispense crushed ice. The corresponding
indicator turns on.
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English 51
Operations
Special features
Water/Ice dispenser
Using the dispenser, you can dispense water with or without ice.
The water dispenser offers 3 options: chilled water, cubed ice, and crushed ice. To
dispense chilled water, press Water on the dispenser panel. Put a water glass under the
dispenser, and then push the dispenser lever.
To dispense water with ice
1. With the Ice Maker enabled, press
Cubed Ice or Crushed Ice to select the
ice type.
2. Put a water glass under the dispenser,
and then push the dispenser lever with
the glass. Ice will be dispensed from the
dispenser.
3. Press Water to select water.
4. Push the dispenser lever with the
glass. Water will be dispensed from the
dispenser.
NOTE
The dispenser will stop dispensing if you keep pushing the dispenser lever for about 1
minute. To dispense more water, release and push the lever again.
Make sure the glass is in line with the dispenser to prevent the dispensed water from
spilling out.
If you do not use the water dispenser for 2-3 days, the dispensed water may have an
abnormal smell or taste. This is not a system failure. Discard the rst 1-2 glasses of
water.
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Operations
English52
Operations
Ice maker
The refrigerator has a built-in ice maker that automatically dispenses ice so that you can
enjoy ltered water with cubed or crushed ice.
Ice making
After you have installed your refrigerator and plugged it in, follow these instructions to
ensure proper ice making and to keep the ice bucket full of ice:
1. Let the refrigerator operate for at least 24 hours to ensure optimal performance.
2. Dispense the rst 4 to 6 ice cubes into a glass.
3. Wait another 8 hours and dispense another 4 to 6 ice cubes.
4. Then, wait another 16 hours and dispense the rst glass-full of ice.
NOTE
If you consume all the ice at once, you must wait 8 hours before dispensing the rst 4
to 6 cubes. This ensures that the ice bucket is lled with ice properly.
Ice cubes generated rapidly may look white, which is normal.
Diagnosis
If ice does not dispense, rst check the ice
maker.
1. Press Test on the side of the ice maker.
You will hear a chime (ding-dong) when
you press the button.
2. You will hear another chime if the ice
maker is operating properly.
CAUTION
If the ice making chime rings repeatedly, contact your waterline installer or a local
Samsung service center.
Do not press Test repeatedly after the ice tray is lled with ice or water. Water may
overow or ice may jam.
Do not put food in the ice bucket. The frozen food may damage the ice maker,
especially when you open or close the door.
When the refrigerator recovers power after a power failure, the ice bucket may contain
a mix of melted and jammed ice cubes, which can prevent the ice maker from working
properly. To prevent this, make sure to empty the ice bucket so the ice bucket can rell
with fresh, loose ice cubes.
Do not put ngers or any objects into the dispenser outlet or the ice maker. This can
cause physical injury or property damage.
Untitled-1 52 2020-11-10  11:58:23
English 53
Operations
When reinserting the ice maker tray, make sure that the tray is properly centered at
the entrance. Otherwise, the tray can get stuck.
If You Turn the Ice Maker Off
If you press and hold Ice Maker for more than 3 seconds to turn the ice maker off, make
sure to remove all ice cubes from the ice bucket. Remaining ice cubes may clump together,
making it difcult to remove them.
To remove the ice bucket, see the Ice bucket (applicable models only) section on page 54.
NOTE
Removal of the ice bucket does not affect the thermal and mechanical performance of
the refrigerator.
Water clouding
Water supplied to the refrigerator ows through a core alkaline lter. During this ltering
process, the water pressure of the water increases and the water becomes saturated with
oxygen and nitrogen. This causes the water to look misty or cloudy temporarily when
dispensed. This is normal and the water will look clear after a few seconds.
Untitled-1 53 2020-11-10  11:58:23
English54
Maintenance
Handling and care
Ice bucket (applicable models only)
If you do not dispense ice for an extended period, ice may form clumps inside the bucket.
If this happens, remove and empty the ice bucket.
1. To remove the ice bucket, gently lift
it up, and then pull it out slowly while
holding the bottom of the bucket with
one hand and the side with the other
hand.
2. Empty the bucket.
3. When done, put the bucket back into
position. If the bucket does not t in,
turn the helix screw 90 degrees, and
then try again.
A
If the ice bucket is not rmly inserted,
turn the Helix (A) 90 degrees, and then try
again.
CAUTION
Do not apply excessive force to the bucket cover. The cover may break.
Do not forcefully close the door. Water may spill over the ice maker.
To prevent injury, make sure to clean up any ice or water that has fallen on the oor.
To prevent accidents or injury, do not let children play with the water dispenser or the
ice maker.
Do not put your hand or an object into the ice chute. This may cause physical injury or
product damage.
Maintenance
Untitled-1 54 2020-11-10  11:58:23
English 55
Maintenance
Use only the provided ice bucket. Third-party ice buckets may cause a system failure.
NOTE
The water pressure required for ice making is between 206 to 827 kPa.
Noise from the ice maker as it produces ice during the ice making process is normal.
While the door is open, neither the ice maker nor the water dispenser operates.
Fridge shelves
The appearance of the shelves differs by model.
To remove a shelf, fully open the
corresponding door. Hold the front of
the shelf, and then gently lift up and
slide out.
NOTE
Do not lift up the shelf fully when
removing or reinserting the shelf. The rear
wall of the fridge room can be dented.
To reinsert, hold the shelf at an angle
so the front is higher than the back, and
then insert the top hook into the top
shelf notch. Then, lower the shelf and
insert the bottom shelf hook into the
bottom shelf notch.
CAUTION
The tempered glass shelves are heavy.
Use caution when removing them.
The shelf must be inserted correctly. Do
not insert upside down.
Glass containers may scratch the
surface of glass shelves.
Untitled-1 55 2020-11-10  11:58:24
Maintenance
English56
Maintenance
Slide in shelf
You may slide-in the front half of the slide-
in shelf to store more tall items. Gently pull
the front half of the shelf in order to use it
as a whole shelf again.
Foldable shelf
The foldable shelf gives you more room in
the fridge for tall items.
To fold, push the front area of the shelf
upward.
CAUTION
Do not lift up quickly or twist the foldable
shelf to take out food under it. It may fall
off.
Untitled-1 56 2020-11-10  11:58:25
English 57
Maintenance
Door bins
To remove the door bin, hold the front
sides of the bin, and then gently lift up
to remove.
To reinsert, insert the door bin slightly
above its nal location making sure that
the back of the bin is against the door.
Hold the rear of the door bin with both
hands, and then press down so that it
ts snugly.
CAUTION
Do not remove a bin that is lled with
food. Empty the bin beforehand.
Use caution when opening the door if
the bottom bin contains larger bottles,
which may fall over.
Do not allow children to play with the
bins. Sharp corners of the bin may
cause injury.
Untitled-1 57 2020-11-10  11:58:25
Maintenance
English58
Maintenance
Fridge drawers
Vegetable / fruit drawers
Gently lift up the front of the drawer and
slide out.
We recommend that you remove the
door bins before removing the drawer.
This is to prevent damage to the door
bins.
To reinsert, insert the drawer into the
frame rails and then slide inward.
Wide Pantry
To remove, fully open the Wide Pantry.
Then, slightly lift the front side and pull
straight out.
To reinsert, push the rails to the back of
the refrigerator. Then, place the Wide
Pantry onto the rails and slide it back
until it is in place.
To remove the divider, lift the front
side of the divider to unhook it from
the wall, and then pull the divider out.
To reinsert the divider, hook the back of
the divider over the rear wall, and then
push the divider down.
Untitled-1 58 2020-11-10  11:58:26
English 59
Maintenance
Freezer baskets
Lower ice bucket (applicable models only)
1. Fully open the freezer drawer.
2. Lift the lower ice bucket to remove.
Upper basket
To remove, fully slide open the freezer
drawer. Lift up the front of the upper
basket and pull to remove.
To reinsert, align the front wheels of
the upper basket with the end of the
lower basket. Slide the upper basket to
the front.
Untitled-1 59 2020-11-10  11:58:27
Maintenance
English60
Maintenance
Lower basket
To remove, rst remove the upper
basket. Then, tilt up the front of the
lower basket to pull out.
To reinsert, put the basket onto the rail
assembly rear side rst.
CAUTION
Do not twist the basket when removing or reinserting the basket. The basket can be
scratched.
To prevent physical injury, property damage, or suffocation, keep children away from
freezer baskets that have been removed.
Do not remove the divider.
Put the wheels of the upper basket on the end of the rails of the lower basket. Then,
slide the upper basket all the way to the front. Otherwise, the drawer will not open or
close properly, which will cause frost to build up.
Freezer basket divider (Type A, applicable models only)
Loosen and remove the screw from
the lower side of the divider. Then, pull
straight up to remove the divider.
Untitled-1 60 2020-11-10  11:58:27
English 61
Maintenance
Freezer basket divider (Type B, applicable models only)
1. Remove the lower basket.
2. Use a Phillips screwdriver to unscrew
the two screws afxing the rear xer at
the rear side of the basket.
3. Pull the rear xer and the divider
upward to remove.
Untitled-1 61 2020-11-10  11:58:27
Maintenance
English62
Maintenance
Cleaning
Interior and exterior
WARNING
Do not use benzene, thinner, home/car detergent, or Clorox™ to clean the refrigerator.
They may damage the surface of the refrigerator and cause a re.
Do not spray water onto the refrigerator. This may cause electric shock.
Regularly use a dry cloth to remove all foreign substances such as dust or water from the
power plug terminals and contact points.
1. Unplug the power cord.
2. Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator’s interior
and exterior.
3. When done, use a dry cloth or paper towel to dry well.
4. Plug in the power cord.
Ice / Water dispenser
CAUTION
When crushed ice is selected, some residual ice chips may collect in the ice chute. To
prevent this, remove the residual ice from the chute using a soft, clean cloth.
Rubber seals
If the rubber seals of a door become dirty, the door may not close properly and reducing
refrigerator performance and efciency. Use a mild detergent and damp cloth to clean the
rubber seals. Then, dry well with a cloth.
Rear panel
To keep cords and exposed parts of the
rear panel free of dirt, vacuum the panel
once or twice a year.
CAUTION
Do not remove the rear panel cover. Electric shock may occur.
Untitled-1 62 2020-11-10  11:58:28
English 63
Maintenance
Replacement
Water lter
WARNING
Do not use third-party water lters. Use only Samsung-provided or -approved lters.
Unapproved lters may leak and damage the refrigerator, causing electric shock.
Samsung is not responsible for any damage that may occur from use of third-party
water lters.
The Filter Reset indicator (
) turns red to let you know it is time to replace the water
lter. Before replacing the lter, make sure the water supply line is shut off.
1. Shut off the water supply line.
2. Turn the knob of the lter cartridge
90 degrees counterclockwise (1/4 turn).
The lter cartridge unlocks.
3. Pull out to remove the cartridge.
- If the water lter is severely
contaminated, the cartridge may not
be easy to remove. If that is the case,
use force to remove the cartridge.
- To prevent water leaks from the
lter opening, pull the cartridge
straight out while removing it.
4. Insert a new lter cartridge. Use only
Samsung-provided or approved lters.
Untitled-1 63 2020-11-10  11:58:28
Maintenance
English64
Maintenance
5. Turn the cartridge knob clockwise to
lock into place.
6. Press and hold Ice Maker on the main
panel for 3 seconds to reset the life
cycle detector. The Filter Reset indicator
(
) turns off.
7. When you are done replacing the lter,
open the water valve and run water
through the dispenser for about 7
minutes. This is to remove impurities
and air from the water line.
NOTE
A newly installed lter may cause the water dispenser to spurt water briey. This is
because air has entered the waterline.
The replacement process may cause the water dispenser to drip for a short period of
time. If it drips, simply wipe up any water on the oor with a dry towel.
Reverse osmosis water ltration system
The water pressure of the water supply system to a reverse osmosis water ltration
system must be between 206 to 827 kPa.
The water pressure of the reverse osmosis water ltration system to the refrigerator’s
cold water line must be at least 276 kPa. If the water pressure is below these
specications:
Check if the sediment lter in the reverse osmosis system is blocked. Replace the lter
if necessary.
Rell the water tank in the reverse osmosis system with water.
If your refrigerator has a water lter, it may further reduce the water pressure when
used in conjunction with a reverse osmosis system. Remove the water lter.
For more information or servicing, contact a licensed plumbing professional.
Ordering a new lter
To purchase a new water lter, contact a local Samsung service center or visit www.
samsungparts.com on the web.
Untitled-1 64 2020-11-10  11:58:29
English 65
Maintenance
LED Lamps
To replace the lamps of the refrigerator, contact a local Samsung service center.
WARNING
The lamps are not user-serviceable. Do not attempt to replace a lamp yourself. This can
cause electric shock.
Untitled-1 65 2020-11-10  11:58:29
English66
Troubleshooting
Before calling for service, review the checkpoints below. Any service calls regarding
normal situations (No Defect Cases) will be charged to users.
General
Temperature
Symptom Possible causes Solution
Fridge/freezer does
not operate.
Fridge/freezer
temperature is warm.
Power cord is not plugged
in properly.
Properly plug in the power
cord.
Temperature control is not
set correctly.
Set the temperature lower.
Refrigerator is located near
a heat source or direct
sunlight.
Keep the refrigerator away
from direct sunlight or a
heat source.
Not enough clearance
between refrigerator and
nearby walls or cabinets.
Make sure there is a gap of
at least 5 cm between the
refrigerator back and sides
and any nearby walls or
cabinets.
Energy Saver mode is
activated.
Deactivate Energy Saver
mode.
The refrigerator is
overloaded. Food is
blocking the refrigerator
vents.
Do not overload the
refrigerator. Do not allow
food to block vents.
Fridge/freezer is
over-cooling.
Temperature control is not
set correctly.
Set the temperature higher.
Troubleshooting
Untitled-1 66 2020-11-10  11:58:29
English 67
Troubleshooting
Symptom Possible causes Solution
Interior wall is hot.
Refrigerator has heat-proof
piping in the interior wall.
To prevent condensation
from forming, the
refrigerator has heat-proof
piping in the front corners.
If the ambient temperature
rises, this equipment may
not work effectively. This is
not a system failure.
Odors
Symptom Possible causes Solution
Refrigerator has
odors.
Spoiled food.
Clean the refrigerator and
remove any spoiled food.
Food with strong odors.
Make sure strong smelling
food is wrapped airtight.
Frost
Symptom Possible causes Solution
Frost around the
vents.
Food is blocking the vents.
Make sure no food blocks
the refrigerator vents.
Frost on interior
walls.
Door is not closed properly.
Make sure food does not
block the door. Clean the
door gasket.
Untitled-1 67 2020-11-10  11:58:29
Troubleshooting
English68
Troubleshooting
Condensation
Symptom Possible causes Solution
Condensation forms
on the interior walls.
If door is left open, moisture
enters the refrigerator.
Remove the moisture and
do not leave a door open
for extended periods of
time.
Food with high moisture
content.
Make sure food is wrapped
airtight.
Water/ice (dispenser models only)
Symptom Possible causes Solution
Water ow is weaker
than normal.
Water pressure is too low.
Make sure the water
pressure is between 206 to
827 kPa.
Ice maker makes a
buzzing sound.
The ice maker function is
activated, but the water
supply to the refrigerator
has not been connected.
Press Ice Maker.
Ice maker does not
make ice.
Ice maker has just been
installed.
You must wait for 12 hours
for the refrigerator to make
ice.
Freezer temperature is too
high.
Set the freezer temperature
below -18 °C or -20 °C in
warm ambient air.
Dispenser panel Lock is
activated.
Deactivate dispenser panel
Lock.
Ice maker is off. Turn on the ice maker.
Untitled-1 68 2020-11-10  11:58:29
English 69
Troubleshooting
Symptom Possible causes Solution
Ice does not dispense.
Ice may jam if the ice
dispenser is not used for a
long time (approx. 3 weeks).
If you won't be using the
refrigerator for a long time,
empty the ice bucket and
turn off the ice maker.
Ice bucket is not properly
inserted.
Make sure the ice bucket is
properly inserted.
Water line is not connected
properly or water supply is
not on.
Check if the water line is
installed correctly. Check if
the water line stop cock is
closed.
Water does not
dispense.
Water line is not connected
properly or water supply is
not on.
Check if the water line is
installed correctly. Check if
the water line stop cock is
closed.
Dispenser panel Lock is
activated.
Deactivate dispenser panel
Lock.
A third-party water lter
was installed.
Use only Samsung-provided
or approved lters.
Unapproved lters may
leak and damage the
refrigerator.
Water lter indicator turns
on or blinks.
Replace the water lter.
After replacing, reset the
lter indicator sensor.
Untitled-1 69 2020-11-10  11:58:30
Troubleshooting
English70
Troubleshooting
Do you hear abnormal sounds from the refrigerator?
Before calling for service, review the checkpoints below. Any service calls related to
normal sounds will be charged to the user.
These sounds are normal.
When starting or ending an operation, the refrigerator may make sounds similar to a
car engine igniting. As the operation stabilizes, the sounds will decrease.
Clicking!
or Chirping!
Buzzing!
While the fan is operating, these sounds may occur. When the refrigerator reaches the
set temperature, no fan sound will occur.
SSSRRR!
Whir!
During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds.
HiSS!
Untitled-1 70 2020-11-10  11:58:30
English 71
Troubleshooting
As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes,
causing bubbling sounds.
Bubbling!
As the refrigerator temperature increases or decreases, plastic parts contract and
expand, creating knocking noises. These noises occur during the defrosting cycle or
when electronic parts are working.
Cracking!
For ice maker models: When the water valve opens to ll the ice maker, buzzing
sounds may occur.
Due to pressure equalizing when opening and closing the refrigerator door, whooshing
sounds may occur.
Untitled-1 71 2020-11-10  11:58:31
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the
SAMSUNG customer care center.
Country Contact Center Web Site
UK 0333 000 0333 www.samsung.com/uk/support
IRELAND (EIRE) 0818 717100 www.samsung.com/ie/support
DA68-03832P-01
Untitled-1 72 2020-11-10  11:58:31
69

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