If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care centre.
Country
Customer Care Centre
Web Site
AUSTRALIA1300 362 603www.samsung.com
NEW ZEALAND0800 SAMSUNG (0800 726 786)www.samsung.com
CHINA400-810-5858www.samsung.com
HONG KONG(852) 3698-4698www.samsung.com/hk
www.samsung.com/hk_en/
INDIA1800 3000 8282
1800 266 8282
www.samsung.com/in
INDONESIA0800-112-8888
021-5699-7777
www.samsung.com/id
JAPAN0120-327-527www.samsung.com
MALAYSIA1800-88-9999www.samsung.com/my
PHILIPPINES1-800-10-SAMSUNG(726-7864) for PLDT
1-800-3-SAMSUNG(726-7864) for Digitel
1-800-8-SAMSUNG(726-7864) for Globe
02-5805777
www.samsung.com/ph
SINGAPORE1800-SAMSUNG(726-7864)www.samsung.com
THAILAND1800-29-3232
02-689-3232
www.samsung.com/th
TAIWAN0800-329-999
0266-026-066
www.samsung.com
VIETNAM1 800 588 889www.samsung.com
Plasma TV
user manual
Thank you for purchasing this Samsung product.
To receive more complete service, please register
your product at
www.samsung.com/register
Model _____________Serial No. _____________
E-MANUAL
PF4500_5000_ENG.indd 2-32013-02-18 �� 2:35:03
yThe slots and openings in the cabinet and in the back or bottom are provided for necessary ventilation. To ensure reliable operation of this
apparatus, and to protect it from overheating, these slots and openings must never be blocked or covered.
-Do not cover the slots and openings with a cloth or other materials.
-Do not block the slots and openings by placing this apparatus on a bed, sofa, rug or other similar surface.
-Do not place this apparatus in a confined space, such as a bookcase or built-in cabinet, unless proper ventilation is provided.
yDo not place this apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight.
yDo not place a vessel containing water (vases etc.) on this apparatus, as this can result in a risk of fire or electric shock.
yDo not expose this apparatus to rain or place it near water (near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near
a swimming pool etc.). If this apparatus accidentally gets wet, unplug it and contact an authorized dealer immediately.
yMake sure to pull out the power cord from the outlet before cleaning.
yThis apparatus use batteries. In your community, there might be regulations that require you to dispose of these batteries properly to protect
the environment. Please contact your local authorities for disposal or recycling information.
yDo not overload wall outlets, extension cords, or adaptors beyond their capacity, since this can result in fire or electric shock.
yPower-supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay
particular attention to cords at the plug end, where connected to adaptors, and at the point where they exit from the apparatus.
yTo protect this apparatus from a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet
and disconnect the antenna or cable system. This will prevent damage to the set due to lightning and power line surges.
yBefore connecting the AC power cord to the DC adaptor outlet, make sure the voltage designation of the DC adaptor corresponds to the local
electrical supply. (depending on the model)
yNever insert anything metallic into the open parts of this apparatus. Doing so may create a danger of electric shock.
yTo avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this apparatus.
yMake sure to plug the power cord in until it is firmly inserted. Pull on the plug, not the cord, when removing the power cord from the outlet. Do
not touch the power cord with wet hands.
yIf this apparatus does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and
contact an authorized dealer or service center.
yBe sure to pull the power plug out of the outlet if the TV is to remain unused or if you are to leave the house for an extended period of time
(especially when children, elderly or disabled people will be left alone in the house).
-Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cord to generate sparks and heat,
or cause the insulation to deteriorate.
yBe sure to contact an authorized service center, when installing your set in a location with heavy dust, high or low temperatures, high humidity,
chemical substances or where it will operate for 24 hours a day such as in an airport, a train station, etc. Failure to do so may cause serious
damage to your set.
yUse only a properly grounded plug and receptacle.
-An improper ground may cause electric shock or equipment damage. (Class l Equipment only.)
y
To turn off the apparatus completely, you must pull the power plug out of the wall socket. Consequently, the power plug should be readily
accessible at all times.
y
Do not allow children to hang onto the product.
y
Store the accessories (batteries, etc.) in a location safely out of the reach of children.
y
Do not install the product in an unstable location such as a shaky self, a slanted floor, or a location exposed to vibration.
y
Do not drop or impart a shock to the product. If the product is damaged, disconnect the power cord and contact a service center.
y
To clean the product, unplug the power cord from the power outlet and wipe the product using a soft cloth dipped in a small amount of water.
Do not use any chemicals such as wax, benzene, alcohol, thinners, insecticide, air freshener, lubricant or detergent. This may damage the
appearance or erase the printing on the product.
y
Do not expose the apparatus to dripping or splashing.
y
Do not dispose of batteries in a fire.
y
Do not short circuit, disassemble, or overheat the batteries.
y
There is a danger of explosion if you replace the batteries with the wrong type of battery. Replace only with the same or equivalent type.
y
WARNING - TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES OR OTHER OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL
TIMES.
Warning! Important Safety Instructions
Please read the safety instructions below before installing and using the product.
CAUTION
CAUTION: TO REDUCE THE RISK OF ELECTRIC
SHOCK, DO NOT REMOVE COVER (OR BACK). THERE
ARE NO USER SERVICEABLE PARTS INSIDE. REFER
ALL SERVICING TO QUALIFIED PERSONNEL.
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
This symbol indicates that high voltage is
present inside. It is dangerous to make any kind
of contact with any internal part of this product.
This symbol indicates that important literature
concerning operation and maintenance has
been included with this product.
PF4500_5000_ENG.indd 22013-02-18 �� 3:08:17
For more information on how to use e-Manual (P. 9)
Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance. Product
design and specifications may be changed without notice.
User Instructions
•Screen Image retention
Do not display a still image (such as on a video game) on the plasma display panel for more than several minutes as it can cause screen image retention. This
image retention is also known as “screen burn”. To avoid such image retention, reduce the degree of brightness and contrast of the screen when displaying a
still image.
•Heat on the top of the Plasma TV
The top side of the product may be hot after long periods of use as heat dissipates from the panel through the vent hole in the upper part of the product.
This is normal and does not indicate any defect or operation failure of the product.
However, children should be prevented from touching the upper part of the product.
•The product is making a “cracking” noise.
A “cracking” noise may occur when the product contracts or expands due to a change in the surrounding environment such as temperature or humidity. This is
normal and not a defect of the unit.
•Cell Defects
The PDP uses a panel consisting of 2,360,000(HD-level) to 6,221,000(FHD-level) pixels which require sophisticated technology to produce. However, there may
be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.
•Avoid operating the TV at temperatures below 41°F (5°C)
•A still image displayed too long may cause permanent damage to the PDP Panel.
Watching the Plasma TV in 4:3 format for a long period of time may leave traces of borders displayed on the left, right and centre of the
screen caused by the difference of light emission on the screen. Playing a DVD or a game console may cause similar effects to the screen.
Damages caused by the above effect are not covered by the Warranty.
•After-images on the Screen.
Displaying still images from Video games and PC for longer than a certain period of time may produce partial after-images.
To prevent this effect, reduce the “brightness” and “contrast” when displaying still images for a long time.
•Warranty
Warranty does not cover any damage caused by image retention.
Burn-in is not covered by the warranty.
Securing the Installation Space
Keep the required distances between the product and other objects (e.g. walls) to ensure proper ventilation.
Failing to do so may result in fire or a problem with the product due to an increase in the internal temperature of the product.
✎
When using a stand or wall-mount, use parts provided by Samsung Electronics only.
•If you use parts provided by another manufacturer, it may result in a problem with the product or an injury due to the product falling.
✎
The appearance may differ depending on the product.
✎
Be careful when you contact the TV because some parts can be somewhat hot.
Installation with a stand.Installation with a wall-mount.
10 cm
10 cm
10 cm
10 cm
10 cm
10 cm
10 cm
English - 3
PF4500_5000_ENG.indd 32013-02-18 �� 3:08:17
List of Features
Media Play
•Allows you to play music files, pictures, and movies saved on a USB device.
e-Manual
•Allows you to read on screen full manual. (p. 9)
Accessories
✎
Please make sure the following items are included with your TV. If any items are missing, contact your dealer.
✎
The items’ colours and shapes may vary depending on the models.
✎
Cables not included in the package contents can be purchased separately.
•Remote Control & Batteries (AAA x 2)
•Warranty Card / Regulatory Guide
•Power Cord
•Owner’s Instructions
•Cleaning Cloth
•Holder-Wire StandAssembling the Holder-Wire stand
English - 4
PF4500_5000_ENG.indd 42013-02-18 �� 3:08:18
Viewing the Remote Control
✎
This is a special remote control for the visually impaired persons and has Braille points on the Power, Channel, and Volume
buttons.
Installing batteries (Battery size: AAA)
ABCD
E-MANUAL
P.SIZE
AD/SUBT.
MEDIA.P
Turns the TV on and off.
Displays and selects the available video sources.
Returns to the previous channel.
Cuts off the sound temporarily.
Changes channels.
Displays channel lists on the screen.
Displays the EPG (Electronic Programme Guide).
Displays information on the TV screen.
Exits the menu.
Press to directly access to channels.
Adjusts the volume.
Alternately select Teletext ON, Double, Mix or OFF.
Displays the main on-screen menu.
Quickly select frequently used functions.
Displays Media Play.
Returns to the previous menu.
Selects the on-screen menu items and changes the
values seen on the menu.
Use these buttons according to the direction on
screen.
Use these buttons in a specific feature.
For details, refer to the e-Manual.
E-MANUAL: Displays the e-Manual guide. (p. 9)
P.SIZE: Selects the picture size.
AD/SUBT.: Audio Description selection. (Not available
in some locations) / Displays digital subtitles.
(Depending on the country)
E-MANUAL: Displays the e-Manual guide. (p. 9)
P.SIZE: Selects the picture size.
: Turns the Sports Mode on or off.
E-MANUAL
P.SIZE
SPORTS
English - 5
PF4500_5000_ENG.indd 52013-02-18 �� 3:08:19
Using the TV’s Controller (Panel Key)
The TV's Controller, a small joy stick like button on the rear right side of the TV, lets you control the TV without the remote control.
✎
Some functions which require a PIN code may not be available.
✎
The product colour and shape may vary depending on the model.
✎
Exits the menu when pressing the controller more than 1 second.
✎
When using the controller in the up/down/left/right directions, make sure you do not push the controller in first. If you push the
controller in first it will not move in the up/down/left right directions.
Remote control sensor
TV Controller
The image is drawn by facing the
front side of the TV.
Return
Selecting the Media Play
Selecting a Source
Power off
Selecting the Menu
Function menu
Standby mode
Do not leave your TV in standby mode for long periods of time (when you are away on a holiday, for example). A small amount of electric
power is still consumed even when the power button is turned off. It is best to unplug the power cord.
Initial Setup
When the TV is initially powered on, a sequence of on-screen prompts will assist in configuring basic settings. Press the POWER
P
button. Setup is available only when the source is set to TV.
If You Want to Reset This Feature...
Select System - Setup (Initial Setup). Enter your 4 digit PIN number. The default PIN number is “0-0-0-0”. If you want to change the PIN
number, use the Change PIN function.
You should do Setup (MENU→System) again at home even though you did in shop already.
✎
If you forget the PIN code, press the remote control buttons in the following sequence in Standby mode, which resets the PIN to
“0-0-0-0”: MUTE→ 8 → 2 → 4 →POWER (on)
English - 6
PF4500_5000_ENG.indd 62013-02-18 �� 3:08:19
Connections
COMPONENT / AV IN
AUDIO
VIDEO
DIGITAL
AUDIO OUT
(OPTICAL)
(5V 0.5A)
USB
HDMI IN 1
(STB)
HDMI IN 2
(DVI)
ANT IN
OPTICAL
AUDIO OUT
R-AUDIO-L
P
R
P
B
Y
COMPONENT OUT
HDMI OUT
AUDIO OUT
R-AUDIO-L
VIDEO OUT
RB
RBRG
WR
R
Y
Y
WR
R
W
W
R
G
DVI OUT
VHF/UHF Antenna
Cable
USB
or
TV Rear Panel
TV Side Panel
Set top Box / BD Player / PC
HDMI connection
BD Player
Component connection
BD Player
AV connection
✎
The position of port may differ depending
on the model.
✎
The PDP device may interfere with an amateur radio or AM radio.
✎
When using two-way radio mobile and portable units or amateur
radio or AM radio near by your TV, this may cause the TV to
malfunction.
✎
NOTE
•PC(D-Sub) and PC/DVI AUDIO IN input are not supported.
•Connecting through the HDMI cable may not be supported depending on the PC.
•If a DVI to HDMI cable is connected to HDMI IN 2(DVI) port, there will be no audio.
•For set-top box connection using HDMI cable, we highly recommend you to connect the HDMI IN 1(STB) port.
Audio connection
English - 7
PF4500_5000_ENG.indd 72013-02-18 �� 3:08:20
Changing the Input Source
Source
TV / HDMI1 / HDMI2/DVI / AV / Component
Use to select TV or other external input sources such as DVD / Blu-ray players / cable box / STB satellite receiver connected to the TV.
✎
Press the SOURCE button. In the displayed Source list, connected inputs will be highlighted.
✎
PC(D-Sub) input is not supported. If you want to connect PC to the TV, you can connect the HDMI to DVI cable with the HDMI IN
2(DVI) port on the TV.
✎
Press the TOOLS button.
•Edit Name
You can set an external input source name you want.
–When connecting a PC to the HDMI IN 2(DVI) port with HDMI cable, you should set the TV to PC mode under Edit Name.
–When connecting a PC to the HDMI IN 2(DVI) port with HDMI to DVI cable, you should set the TV to DVI PC mode under
Edit Name.
–When connecting an AV devices to the HDMI IN 2(DVI) port with HDMI to DVI cable, you should set the TV to DVI Devices
mode under Edit Name.
•Information
You can see detailed information about the connected external device.
English - 8
PF4500_5000_ENG.indd 82013-02-18 �� 3:08:21
How to use the e-Manual
E-MANUAL
You can find instructions about your TV’s features in the e-Manual in your TV. To use, press the E-MANUAL button on
your remote. Move the cursor using the up/down/right/left buttons to highlight a category, then a topic, and then press
the ENTER
E
button. The e-Manual displays the page you want to see.
You can also access it through the menu:
O
MENUm→ Support → e-Manual →ENTERE
✎
To return to the e-Manual main menu, press the E-MANUAL button on the remote.
Screen Display
Operation Buttons
}
Index: Displays the index screen.
E
Enter: Selects a category or sub-menu.
e
Exit: Exit the e-Manual.
<Viewing the Contents>
a
Try now: Displays the OSD menu that corresponds to the topic. To return to the e-Manual screen, press the
E-MANUAL button.
b
Home: Moves to the e-Manual home screen.
L
Page: Moves to previous or next page.
{ Zoom: Magnifies a screen.
–Press the
{
(Zoom) button to magnify the screen. You can scroll through the magnified screen by
using the ▲ or ▼ buttons. To return to the screen to normal size, press the RETURN button.
Basic Features
Changing the Preset Picture Mode
Adjusting Picture Settings
Changing the Picture Options
Changing the Preset Sound Mode
Adjusting Sound Settings
}
Index
E
Enter
e
Exit
Currently displayed
video, TV
Programme, etc.
The category list. Press ◄ or ► button to
select the category you want.
Displays the sub-menu list. Use the arrow
buttons on your remote to move the cursor.
Press ENTER
E
button to select the sub-
menu you want.
How to toggle between an e-Manual topic and the corresponding OSD menu(s).
✎
This function is not enabled in some menus.
✎
You cannot use the Try now function if the menu is not activated.
Method 1Method 2
1. If you want to use the menu that corresponds to an e-Manual topic,
press the red button to select Try now.
2. To return to the e-Manual screen, press the E-MANUAL button.
1. Press the ENTER
E
button when a topic is displayed. “Are you sure?”
appears. Select Yes, and then press the ENTER
E
button. The OSD
window appears.
2. To return to the e-Manual screen, press the E-MANUAL button.
How to search for a topic on the index page
✎
This function may not be supported depending on the language.
1. If you want to search a keyword, press the blue button to select Index.
2. Press the ◄ or ► button to select a character order you want.
3. Press the ▲ or ▼ button to select a keyword you want to see, and then press the ENTER
E
button.
4. You can view the corresponding e-Manual instruction screen.
✎
To close the Index screen, press the RETURN button.
English - 9
PF4500_5000_ENG.indd 92013-02-18 �� 3:08:22
Teletext Feature
The index page of the Teletext service gives you information on how to use the service. For Teletext information to be displayed correctly,
channel reception must be stable. Otherwise, information may be missing or some pages may not be displayed.
✎
You can change Teletext pages by pressing the numeric buttons on the remote control.
AD/SUBT.
MEDIA.P
E-MANUAL
P.SIZE
ABCD
1
4
6
0
7
@
!
8
9
2
3
5
1
0
(mode): Selects the Teletext mode (LIST/FLOF). If pressed during LIST mode,
switches the mode to List save mode. In List save mode, you can save a Teletext page
into a list using the
8
(store) button.
2
/
(Teletext on/mix/off): Activates the Teletext mode for the current channel. Press
the button twice to overlap the Teletext mode with the current broadcasting screen.
Press it one more time to exit teletext.
3
1
(sub-page): Displays the available sub-page.
4
8
(store): Stores the Teletext pages.
5
6
(index): Displays the index (contents) page at any time while you are viewing Teletext.
6
4
(size): Displays the teletext on the upper half of the screen in double-size. To move
the text to the lower half of the screen, press it again. For normal display, press it once
again.
7
9
(hold): Holds the display at the current page, in the case that there are several
secondary pages that follow automatically. To undo, press it again.
8
2
(page up): Displays the next Teletext page.
9
3
(page down): Displays the previous Teletext page.
0
5
(reveal): Displays the hidden text (answers to quiz games, for example). To display
the normal screen, press it again.
!
7
(cancel): Shrinks the Teletext display to overlap with the current broadcast.
@
Colour buttons (red, green, yellow, blue): If the FASTEXT system is used by the
broadcasting company, the different topics on a Teletext page are colour-coded and can
be selected by pressing the coloured buttons. Press the colour corresponding to the
topic of your choice. A new colour coded page is displayed. Items can be selected in
the same way. To display the previous or next page, press the corresponding coloured
button.
The Teletext pages are organized according to six categories
PartContents
A
E
F
BCD
ASelected page number.
BBroadcasting channel identity.
CCurrent page number or search indications.
DDate and time.
EText.
FStatus information. FASTEXT information.
English - 10
PF4500_5000_ENG.indd 102013-02-18 �� 3:08:22
Troubleshooting
If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, visit
“www.samsung.com”, then click on Support, or call Samsung customer service centre.
IssuesSolutions and Explanations
Picture Quality
First of all, please perform the Picture Test and confirm that your TV is properly displaying test image. (go to MENU -
Support - Self Diagnosis - Picture Test) If the test image is properly displayed, the poor picture may caused by the
source or signal.
The TV image does not look as good
as it did in the store.
•If you have an analogue cable/set top box, upgrade to a digital set top box. Use HDMI or Component cables to deliver
HD (high definition) picture quality.
•Cable/Satellite subscribers: Try HD stations from the channel line up.
•Aerial connection: Try HD stations after performing Auto tuning.
•Many HD channels are up scaled from SD (Standard Definition) contents.
•Adjust the Cable/Set top box video output resolution to 1080i or 720p.
•Make sure you are watching the TV at the minimum recommended distance based on the size and definition of the
signal.
The picture is distorted: macroblock
error, small block, dots, pixelization
•Compression of video contents may cause picture distortion especially in fast moving pictures such as sports and
action movies.
•Low signal level or bad quality can cause picture distortion. This is not a TV issue.
•Mobile phones used close to the TV (cca up to 1m) may cause noise in picture on analogue and digital TV.
Colour is wrong or missing.
•If you’re using a component connection, make sure the component cables are connected to the correct jacks. Incorrect
or loose connections may cause colour problems or a blank screen.
There is poor colour or brightness.
•Adjust the Picture options in the TV menu. (go to Picture Mode / Colour / Brightness / Sharpness)
•Adjust Energy Saving option in the TV menu. (go to MENU - System - Eco Solution - Energy Saving)
•Try resetting the picture to view the default picture settings. (go to MENU - Picture - Reset Picture)
There is a dotted line on the edge of
the screen.
•If the picture size is set to Screen Fit, change it to 16:9.
•Change cable/satellite box resolution.
The picture is black and white.
•If you are using an AV composite input, connect the video cable (yellow) to the Green jack of component input 1 on the
TV.
When changing channels, the picture
freezes or is distorted or delayed.
•If connected with a cable box, please try to reset the cable box. Reconnect the AC cord and wait until the cable box
reboots. It may take up to 20 minutes.
•Set the output resolution of the cable box to 1080i or 720p.
Sound Quality
First of all, please perform the Sound Test to confirm that your TV audio is properly operating. (go to MENU - Support -
Self Diagnosis - Sound Test)
If the audio is ok, the sound problem may be caused by the source or signal.
There is no sound or the sound is too
low at maximum volume.
•Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray etc) connected to your TV.
The picture is good but there is no
sound.
•Set the Speaker Select option to TV Speaker in the sound menu.
•If you are using an external device, make sure the audio cables are connected to the correct audio input jacks on the
TV.
•If you are using an external device, check the device’s audio output option (ex. you may need to change your cable
box’s audio option to HDMI when you have a HDMI connected to your TV).
•Reboot the connected device by reconnecting the device’s power cable.
The speakers are making an
inappropriate noise.
•Check the cable connections. Make sure a video cable is not connected to an audio input.
•For aerial or cable connections, check the signal strength. Low signal level may cause sound distortion.
English - 11
PF4500_5000_ENG.indd 112013-02-18 �� 3:08:23
IssuesSolutions and Explanations
No Picture, No Video
The TV will not turn on.
•Make sure the AC power cord is securely plugged in to the wall outlet and the TV.
•Make sure the wall outlet is working.
•Try pressing the POWER button on the TV to make sure the problem is not the remote. If the TV turns on, refer to “The
remote control does not work” below.
The TV turns off automatically.
•Ensure the Sleep Timer is set to Off in the Time menu.
•If your PC is connected to the TV, check your PC power settings.
•Make sure the AC power cord is plugged in securely to the wall outlet and the TV.
•When watching TV from an aerial or cable connection, the TV will turn off after 10 ~ 15 minutes if there is no signal.
There is no picture/video.
•Check cable connections (remove and reconnect all cables connected to the TV and external devices).
•Set your external device’s (Cable/Set top Box, DVD, Blu-ray etc) video outputs to match the connections to the TV
input. For example, if an external device’s output is HDMI, it should be connected to an HDMI input on the TV.
•Make sure your connected devices are powered on.
•Be sure to select the TV’s correct source by pressing the SOURCE button on the remote control.
•Reboot the connected device by reconnecting the device’s power cable.
Aerial (Air/Cable) Connection
The TV is not receiving all channels.
•Make sure the Aerial cable is connected securely.
•Please try Setup (Initial setup) to add available channels to the channel list. Go to MENU - System - Setup (Initial
setup) and wait for all available channels to be stored.
•Verify the Aerial is positioned correctly.
The picture is distorted: macro block
error small block, dots, pixelization
•Compression of video contents may cause picture distortion, especially on fast moving pictures such as sports and
action movies.
•A low signal can cause picture distortion. This is not a TV issue.
Others
The picture will not display in full
screen.
•HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3) contents.
•Black bars on the top and bottom will appear during movies that have aspect ratios different from your TV.
•Adjust the picture size options on your external device or TV to full screen.
Plasma TV is making humming noise.
•Plasma TVs typically make a soft humming sound. This is normal. It’s caused by the electrical charges that are used to
create the images on the screen.
•If the humming sound is loud, you may have set the brightness on the TV too high. Try setting the brightness lower.
•You can also have loud humming if the back of your Plasma TV is too close to a wall or other hard surface. Also try
rerouting your connection cables.
•Improper installation of wall mount can create excessive noise.
Image Retention (Burn In) Issue.
•To minimize the possibility of screen burn, this unit is equipped with Pixel Shift screen burn reduction technology. Pixel
Shift lets you set the picture so it moves slightly up and down (Vertical Line) and side to side (Horizontal Dot). The
regular, slight movement of the picture reduces screen burn in.
The remote control does not work.
•Replace the remote control batteries with the poles (+/–) in the right direction.
•Clean the sensor’s transmission window on the remote.
•Try pointing the remote directly at the TV from 5~6 feet away.
The cable/set top box remote control
doesn’t turn the TV on or off, or
adjust the volume.
•Programme the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set top box user manual for
the SAMSUNG TV code.
English - 12
PF4500_5000_ENG.indd 122013-02-18 �� 3:08:24
IssuesSolutions and Explanations
A “Mode Not Supported” message
appears.
•Check the supported resolution of the TV, and adjust the external device’s output resolution accordingly.
There is a plastic smell from the TV.•This smell is normal and will dissipate over time.
The TV Signal Information is
unavailable in the Self Diagnosis
Test menu.
•This function is only available with digital channels from an Aerial / RF / Coax connection.
TV is tilted to the right or left side.•Remove the stand base from the TV and reassemble it.
There are difficulties assembling the
stand base.
•Make sure the TV is placed on a flat surface. If you can not remove the screws from the TV, please use a magnetized
screw driver.
The Broadcasting menu is grey out
(unavailable).
•The Broadcasting menu is only available when the TV source is selected.
Your settings are lost after 30 minutes
or every time the TV is turned off.
•If the TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. If you want to change the
settings from Store Demo mode to Home Use, press the SOURCE button to select TV mode, and go to MENU -
Support - Use Mode.
You have intermittent loss of audio
or video.
•Check the cable connections and reconnect them.
•Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are flexible enough for
long term use. If mounting the TV to the wall, we recommend using cables with 90 degree connectors.
You see small particles when you
look closely at the edge of the frame
of the TV.
•This is part of the product’s design and is not a defect.
The PIP menu is not available.•PIP functionality is only available when you are using a HDMI or components source.
You turned the TV off 45 minutes
ago, and it turned on again.
•It is normal. The TV operates the OTA (Over The Aerial) function itself to upgrade firmware downloaded whilst your
watching TV.
There are recurrent picture/sound
issues.
•Check and change the signal/source.
A reaction may occur between the
rubber cushion pads on the base
stand and the top finish of some
furniture.
•To prevent this, use felt pads on any surface of the TV that comes in direct contact with furniture.
The message “This file may not be
playable properly.” appears.
•This may appear because of high bit rate of content. Content generally will play but could experience some playability
issue.
✎
You can keep your TV in optimum operating condition by upgrading to the latest firmware (www.samsumg.com -> support) by
USB.
English - 13
PF4500_5000_ENG.indd 132013-02-18 �� 3:08:24
Installing the Wall Mount
The wall mount kit (sold separately) allows you to mount the TV on
the wall. For detailed information on installing the wall mount, see
the instructions provided with the wall mount. Contact a technician
for assistance when installing the wall mount bracket. We do not
advice you to do it yourself.
Samsung Electronics is not responsible for any damage to the
product or injury to yourself or others if you select to install the TV
on your own.
Wall Mount Kit Specifications (VESA)
✎
Wall mount kit is not supplied but sold separately.
✎
Install your wall mount on a solid wall perpendicular to the
floor. When attaching to other building materials, please
contact your nearest dealer. If installed on a ceiling or
slanted wall, it may fall and result in severe personal injury.
✎
NOTE
•Standard dimensions for wall mount kits are shown in the
table below.
•When purchasing our wall mount kit, a detailed installation
manual and all parts necessary for assembly are provided.
•Do not use screws that do not comply with the VESA
standard screw specifications.
•Do not use screws longer than the standard dimension, as
they may cause damage to the inside of the TV set.
•For wall mounts that do not comply with the VESA
standard screw specifications, the length of the screws
may differ depending on their specifications.
•Do not fasten the screws too strongly, this may damage
the product or cause the product to fall, leading to
personal injury. Samsung is not liable for these kinds of
accidents.
•Samsung is not liable for product damage or personal
injury when a non-VESA or non-specified wall mount
is used or the consumer fails to follow the product
installation instructions.
•Do not exceed 15 degrees tilt when mounting this TV.
inchesVESA Spec. (A * B)Standard ScrewQuantity
43~51400 X 400
M84
60~64600 X 400
Do not install your Wall Mount
Kit while your TV is turned on. It
may result in personal injury due
to electric shock.
Securing the TV to the Wall
Caution: Pulling, pushing, or climbing onto the
TV may cause the TV to fall. In particular, ensure
that your children do not hang over or destabilize
the TV; doing so may cause the TV to tip over,
resulting in serious injuries or death. Follow all
safety precautions provided on the included Safety
Flyer. For added stability, install the anti-fall device
for safety purposes, as follows.
To avoid the TV from falling
Wall
1. Put the screws into the clamps and firmly fasten them onto
the wall. Confirm that the screws have been firmly installed
onto the wall.
✎
You may need additional material such as an anchor
depending on the type of wall.
✎
Since the necessary clamps, screws, and string are not
supplied, please purchase these additionally.
2. Remove the screws from the centre back of the TV, put the
screws into the clamps, and then fasten the screws onto the
TV again.
✎
Screws may not be supplied with the product. In this
case, please purchase the screws of the specifications.
3. Connect the clamps fixed onto the TV and the clamps fixed
onto the wall with a strong string and then tie the string tightly.
✎
NOTE
•Install the TV near to the wall so that it does not fall
backwards.
•It is safe to connect the string so that the clamps fixed
on the wall are equal to or lower than the clamps fixed
on the TV.
•Untie the string before moving the TV.
4. Verify all connections are properly secured. Periodically check
connections for any sign of fatigue for failure. If you have
any doubt about the security of your connections, contact a
professional installer.
English - 14
PF4500_5000_ENG.indd 142013-02-18 �� 3:08:25
Anti-theft Kensington Lock
The Kensington Lock is not supplied by Samsung. It is a device
used to physically fix the system when using it in a public place.
The appearance and locking method may differ from the illustration
depending on the manufacturer. Refer to the manual provided with
the Kensington Lock for additional information on proper use.
✎
Please find a “
K
” icon on the rear of the TV. A Kensington
slot is beside the “
K
” icon.
✎
The position and colour may differ depending on the model.
<Optional>
To lock the product, follow these steps:
1. Wrap the Kensington lock cable around a large, stationary
object such as desk or chair.
2. Slide the end of the cable with the lock attached through the
looped end of the Kensington lock cable.
3. Insert the locking device into the Kensington slot on the
product.
4. Lock the lock.
✎
These are general instructions. For exact instructions, see
the User manual supplied with the locking device.
✎
The locking device has to be purchased separately.
Storage and Maintenance
✎
If you remove the attached sticker on the TV screen, clean
the residues and then watch TV.
✎
The exterior and screen of the product can get scratched
during cleaning. Be sure to wipe the exterior and screen
carefully using a soft cloth to prevent scratches.
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