This guide provides information concerning installation, basic operation and
troubleshooting on Windows.
ADVANCED (ADMINISTRATOR’S GUIDE)
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
2
BASIC
1.Introduction
Key benefits 6
Features by model 8
Useful to know 13
About this user’s guide 14
Safety information 15
Machine overview 20
Control panel 24
Connecting a network cable 25
Turning on the machine 26
Understanding the LEDs 27
Display screen and useful menu 30
Understanding the pop-up keyboard 39
Installing the driver locally 40
Reinstalling the driver 43
2.Media and tray
Loading originals 46
Selecting print media 50
Loading paper in the tray 51
Printing on special media 58
Setting the paper size and type 63
Selecting an output location 65
3.Printing
Printer driver features 67
Basic printing 68
Opening printing preferences 70
Using special print features 78
Using Direct Printing Utility 86
Changing the default print settings 88
Setting your machine as a default machine 89
Print Settings in Machine 90
Setting Device Options 91
Printing to a file (PRN) 93
Mac printing 94
Linux printing 96
UNIX printing 98
4.Copying
Understanding the copy screen 101
3
BASIC
Basic copy 110
Using the Quick Copy menu 111
ID card copying 112
5.Scan & Send(Scanning)
Understanding the Scan & Send screen 115
Basic scan 123
Scanning with TWAIN-enabled software 124
Using Samsung Easy Document Creator 125
Mac scanning 127
Linux scanning 129
6.Scan & Send(Faxing)
Preparing to fax 131
Using a fax in your computer 132
Understanding the fax screen 134
Sending a fax 143
Receiving a fax 145
7.Setting up an address book
Understanding the address screen 151
Using the control panel 153
Using SyncThru™ Web Service 157
8.Management tools
Accessing management tools 166
SyncThru™ Web Service 167
Easy Capture Manager 174
Samsung AnyWeb Print 175
Easy Eco Driver 176
Using Samsung Easy Document Creator 177
Using Samsung Easy Printer Manager 178
Using Samsung Printer Status 181
Using Samsung Printer Experience 183
Using Box 190
9. Consumables and accessories
Ordering supplies and accessories 194
4
BASIC
Available Consumables 195
Precautions 196
Available accessories 197
Available maintenance parts 199
Installing accessories 200
Checking replaceable’s lifespan 202
Using a USB Drive device 203
Replacing the staple cartridge 207
10.Troubleshooting
Redistributing toner 210
Replacing the toner cartridge 213
Replacing the imaging unit 216
Tips for avoiding paper jams 220
Clearing original document jams 221
Clearing paper jams 233
Understanding display messages 255
Power and cable connecting problems 265
Solving other problems 266
11. Appendix
Specifications 283
Regulatory information 294
Copyright 304
1.Introduction
These are the main components of your machine:
This chapter includes:
•Key benefits6
•Features by model8
•Useful to know13
•About this user’s guide14
•Safety information15
•Machine overview20
•Control panel24
•Turning on the machine26
•Connecting a network cable25
•Understanding the LEDs27
•Display screen and useful menu30
•Understanding the pop-up keyboard39
•Installing the driver locally40
•Reinstalling the driver43
Key benefits
Environmentally friendly
•To save toner and paper, this machine supports Eco feature (see "Eco tab"
on page 75).
•To save paper, you can print multiple pages on one single sheet of paper
(see "Using special print features" on page 78).
•To save paper, you can print on both sides of the paper (double-sided
printing) (see "Using special print features" on page 78).
•To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
•We recommend using recycled paper for saving energy.
Fast high resolution printing
•You can print with a resolution of up to 1200 x 1200 dpi effective output
(1200 x 600 x 2bit).
•Fast, on-demand printing.
-M537x series
▪For single-side printing, up to 53ppm (A4) or 55ppm (Letter).
-M437x series
▪For single-side printing, up to 43ppm (A4) or 45ppm (Letter).
Convenience
•You can print on the go from your smartphone or computer using Google
Cloud Print™ enabled apps (see "Google Cloud Print™" on page 358).
•Easy Capture Manager allows you to easily edit and print whatever you
captured using the Print Screen key on the keyboard (see "Easy Capture
Manager" on page 174).
Key benefits
•Samsung Easy Printer Manager and Printing Status is a program that
monitors and informs you of the machine’s status and allows you to
customize the machine’s settings (see "Using Samsung Printer Status" on
page 181 or "Using Samsung Easy Printer Manager" on page 178).
•Samsung Easy Document Creator is an application to help users scan,
compile, and save documents in multiple formats, including .epub format.
These documents can be shared via social networking sites or fax (see
"Using Samsung Easy Document Creator" on page 177).
•AnyWeb Print helps you screen-capture, preview, scrap, and print the
screen of Windows Internet Explorer more easily than when you use the
ordinary program (see "Samsung AnyWeb Print" on page 175).
•Smart Update allows you to check for the latest software and install the
latest version during the printer driver installation process. This is available
only for Windows.
•If you have Internet access, you can get help, support application, machine
drivers, manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or Downloads.
Wide range of functionality and application support
•Supports various paper sizes (see "Print media specifications" on page 285).
•Print watermark: You can customize your documents with words, such as
“Confidential” (see "Watermark" on page 74).
•You can print in various operating systems (see "System requirements" on
page 289).
•Your machine is equipped with a USB interface and/or a network interface.
Support XOA applications
The machine supports XOA custom applications.
•Regarding the XOA custom applications, please contact your XOA custom
application provider.
Features by model
Some features and optional goods may not be available depending on model or country.
Operating System
(●: Included, Blank: Not available)
Software
You can install the printer driver and software when you insert the software CD into your CD-ROM drive. For windows, select the printer driver and software
in the Select Software to Install window.
Operating SystemM437x seriesM537x series
Windows●●
Mac●●
Linux●●
Unix●●
SoftwareM437x seriesM537x series
PCL printer driver●●
PS printer driver
a
●●
XPS printer driver
a
●●
Direct Printing Utility
a
●●
Features by model
(●: Included, Blank: Not available)
Samsung Easy Printer
Manager
Scan to PC Settings●●
Fax to PC Settings●●
Device Settings●●
Samsung Printer Status●●
Samsung AnyWeb Print
a
●●
Samsung Easy Document Creator●●
Easy Capture Manager●●
SyncThru™ Web Service●●
SyncThru Admin Web Service●●
Easy Eco Driver●●
FaxSamsung Network PC Fax●●
ScanTwain scan driver●●
a.Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether your
computer’s OS support the software.
SoftwareM437x seriesM537x series
Features by model
Variety feature
FeaturesM437x seriesM537x series
Hi-Speed USB 2.0●●
Network Interface Ethernet 10/100/1000 Base TX wired LAN●●
IEEE 1284B parallel connector
a
Google Cloud Print™
●●
AirPrint●●
Eco printing●●
Duplex (2-sided) printing●●
USB Drive interface
b
●●
Optional tray (SCF)○○
Optional tray (HCF)○○
Finisher (1Bin)○○
Finisher (2Bin)○○
Mailbox○○
Stand (Tall)○○
Stand (Short)○○
Fax Kit○○
Foreign Device Interface (FDI)○○
Features by model
Staple○○
Document
Feeder
Dual Scan Document Feeder (DSDF)●●
Automatic Document Feeder (ADF)
FaxMulti-send●●
Delay send●●
Duplex send●●
Duplex receive●●
Secure receive●●
Send/ Receive forward - fax●●
Send/ Receive forward - email●●
ScanScanning to email●●
Scanning to SMB server●●
Scanning to Box●●
Scanning to FTP server●●
Scanning to PC●●
Scan to USB●●
Duplex scan●●
FeaturesM437x seriesM537x series
Features by model
(●: Included, ○: Optional, Blank: Not available)
CopyID card copying●●
Reduced or enlarged copying●●
Booklet●●
Poster●●
Book●●
N-up●●
Adjust background●●
Image Shift●●
Edge erase●●
Duplex copy●●
a.If you use the parallel port, you cannot use the USB cable.
b.You can only print files stored on a USB Drive device.
FeaturesM437x seriesM537x series
Useful to know
The machine does not print.
•Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 69).
•Remove the driver and install it again (see "Installing the driver
locally" on page 40).
•Select your machine as your default machine in your Windows
(see "Setting your machine as a default machine" on page 89).
Where can I purchase accessories or supplies?
•Inquire at a Samsung distributor or your retailer.
•Visit www.samsung.com/supplies. Select your country/region
to view product service information.
The status LED flashes or remains constantly on.
•Turn the product off and on again.
•Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the LEDs" on
page 27).
A paper jam has occurred.
•Open and close the door (see "Front view" on page 21).
•Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 217).
Printouts are blurry.
•The toner level might be low or uneven. Shake the toner
cartridge (see "Redistributing toner" on page 194).
•Try a different print resolution setting (see "Opening printing
preferences" on page 70).
•Replace the toner cartridge (see "Replacing the toner
cartridge" on page 197).
Where can I download the machine’s driver?
•You can get help, support application, machine drivers,
manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or
Downloads.
14
1. Introduction
About this user’s guide
This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
•Do not discard this manual and keep it for future reference.
•Read the safety information before using the machine.
•If you have a problem using the machine, refer to the troubleshooting
chapter.
•Terms used in this user’s guide are explained in the glossary chapter.
•All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.
•The screenshots in this administrator’s guide may differ from your machine
depending on the machine’s firmware/driver version.
•The procedures in this user’s guide are mainly based on Windows 7.
1
Conventions
Some terms in this guide are used interchangeably, as below:
•Document is synonymous with original.
•Paper is synonymous with media, or print media.
•Machine refers to printer or MFP.
2
General icons
IconTextDescription
Caution
Gives users information to protect the machine from
possible mechanical damage or malfunction.
Note
Provides additional information or detailed
specification of the machine function and feature.
15
1. Introduction
Safety information
These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.
3
Important safety symbols
Explanation of all icons and signs used in this chapter
4
Operating environment
Warning
Warning
Hazards or unsafe practices that may result in severe
personal injury or death.
Caution
Hazards or unsafe practices that may result in minor
personal injury or property damage.
Do not attempt.
Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
•If the machine gets overheated, it releases smoke, makes strange
noises, or generates an odd odor, immediately turn off the power
switch and unplug the machine.
•The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.
Safety information
16
1. Introduction
Caution
5
Operating method
Caution
During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Burns could occur.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.
Otherwise, this could result in electric shock or fire.
If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.
Otherwise, this could result in electric shock or fire.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in.
Call an electrician to change the electrical outlet, or this could
result in electric shock.
Do not allow pets to chew on the AC power, telephone or PC
interface cords.
This could result in electric shock or fire and/or injury to your pet.
Do not forcefully pull the paper out during printing.
It can cause damage to the machine.
Be careful not to put your hand between the machine and paper
tray.
You may get injured.
Be care when replacing paper or removing jammed paper.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.
Burns can occur.
When removing jammed paper, do not use tweezers or sharp metal
objects.
It can damage the machine.
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.
Safety information
17
1. Introduction
6
Installation / Moving
Warning
Caution
Do not block or push objects into the ventilation opening.
This could result in elevated component temperatures which can
cause damage or fire.
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord from the
electrical outlet.
Do not place the machine in an area with dust, humidity, or water
leaks.
This could result in electric shock or fire.
Place the machine in the environment where it meets the
operating temperature and humidity specification.
Otherwise, quality problems can occur and cause damage to the
machine.
see "General specifications" on page 283
Before moving the machine, turn the power off and disconnect all
cords. The information below are only suggestions based on the
units weight.
If you have a medical condition that prevents you from lifting, do
not lift the machine. Ask for help, and always use the appropriate
amount of people to lift the device safety. The machine could fall,
causing injury or machine damage.
Then lift the machine:
•If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
•If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift
with 2 people.
•If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
more people.
Choose a flat surface with enough space for ventilation to place
the machine. Also consider the space required to open the cover
and trays.
The place should be well-ventilated and be far from direct light,
heat, and humidity.
When using the machine for a long period of time or printing a
large number of pages in a non-ventilated space, it could pollute
the air and be harmful to your health. Place the machine in a well-
ventilated space or open a window to circulate the air periodically.
Safety information
18
1. Introduction
7
Maintenance / Checking
Caution
Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine damage.
Use only No.26 AWG
a
or larger, telephone line cord, if necessary.
Otherwise, it can cause damage to the machine.
Make sure you plug the power cord into a grounded electrical
outlet.
Otherwise, this could result in electric shock or fire.
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
feet) with a 110V machine, then the gauge should be 16 AWG or
larger.
Otherwise, it can cause damage to the machine, and could result
in electric shock or fire.
Do not put a cover over the machine or place it in an airtight
location, such as a closet.
If the machine is not well-ventilated, this could result in fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock
or fire.
The machine should be connected to the power level which is
specified on the label.
If you are unsure and want to check the power level you are using,
contact the electrical utility company.
a.AWG: American Wire Gauge
Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.
This could result in electric shock or fire.
When you are working inside the machine replacing supplies or
cleaning the inside, do not operate the machine.
You could get injured.
Keep cleaning supplies away from children.
Children could get hurt.
Do not disassemble, repair or rebuild the machine by yourself.
It can damage the machine. Call a certified technician when the
machine needs repairing.
To clean and operate the machine, strictly follow the user's guide
provided with the machine.
Otherwise, you could damage the machine.
Safety information
19
1. Introduction
8
Supply usage
Caution
Keep the power cable and the contact surface of the plug clean
from dust or water.
Otherwise, this could result in electric shock or fire.
•Do not remove any covers or guards that are fastened with
screws.
•Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.
•The machine should only be repaired by a Samsung service
technician.
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
Do not burn any of the supplies such as toner cartridge or fuser
unit.
This could cause an explosion or uncontrollable fire.
When storing supplies such as toner cartridges, keep them away
from children.
Toner dust can be dangerous if inhaled or ingested.
Using recycled supplies, such as toner, can cause damage to the
machine.
In case of damage due to the use of recycled supplies, a service
fee will be charged.
For consumables that contain toner dust (toner cartridge, waste
toner bottle, imaging unit, etc.) follow the instructions below.
•When disposing of the supplies, follow the instructions for
disposal. Refer to the reseller for disposal instructions.
•Do not wash the supplies.
•For a waste toner bottle, do not reuse it after emptying the
bottle.
If you do not follow the instructions above, it may cause machine
malfunction and environmental pollution. The warranty does not
cover damages caused by a user's carelessness.
When toner gets on your clothing, do not use hot water to wash
it.
Hot water sets toner into fabric. Use cold water.
When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
20
1. Introduction
Machine overview
9
Components
MachinePower cordQuick installation guide
Software CD
a
a.The software CD contains the print drivers, user’s guide, and software applications.
Misc. accessories
b
b.Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
Imaging unit
Machine overview
21
1. Introduction
10
Front view
3
5
6
7
8
12
13
10
9
2
1
4
18
16
14
15
17
22
20
19
21
11
1
Dual scan document
feeder cover
9High capacity
feeder
a
17
USB port
2
Dual scan document
feeder width guides
10High capacity
feeder door
a
18
Scanner lock
3
Dual scan document
feeder input tray
11Second cassette
feeder door
a
19
Scanner glass
4Dual scan document
feeder output tray
12Standard tray
(Tray 1)
20
White sheet
5
Right door
13
Front door
21Multi-purpose tray
paper width guide
6
Right door handle
14
Center tray
22Multi-purpose tray
support
7Second cassette feeder
tray handle
a
a.Optional device.
15
Control panel
8
High capacity feeder
handle
a
16Wireless/NFC or
Card Reader kit
area
b
b.To purchase the Wireless/NFC or Card Reader kit, contact the retailer or distributor where you
purchased the machine. Only authorized service providers, distributors, or retailers are
permitted to install the Wireless/NFC or Card Reader kit.
Machine overview
22
1. Introduction
11
Inner view
12
Rear view
1Toner cartridges
2Front cover door
3Imaging unit
2
1
3
1Dual scan document feeder cable
2USB port
3USB printer port
4FDI (Foreign Device Interface)
5Network port
62Bin Finisher Port
7Power switch
8Power receptacle
1
FDI
4
3
5
6
7
8
2
Machine overview
23
1. Introduction
13
Standard 2 Bin Finisher view(optional)
1Standard 2Bin Finisher front door
2Finishing tray
3Top tray
4Standard 2Bin Finisher front door handle
5Staple
2
3
1
5
4
24
1. Introduction
Control panel
14
Control Panel
When you use the display screen, use your finger only. The screen may be
damaged with a sharp pen or anything else.
1
Display screen
Shows the current machine status and prompts
during an operation. You can set menus easily
using the display screen.
2Motion sensor holeMotion sensor.
3a. Power LEDShows the power status of your machine.
b. (Power /
Wakeup) button
Turn the power on or off. When the blue LED is on,
the machine is powered on and you can use it. If
you turn the machine off, press this button for
more than two seconds. Then, confirmation
window appears.
1
2
3
4
4
Status LED
Shows the status of your machine (see
"Understanding the LEDs" on page 27).
25
1. Introduction
Connecting a network cable
This machine has a bulit-in network interface card. You can connect your machine to a network using a network cable.
26
1. Introduction
Turning on the machine
Keep in mind that you should use the power cord supplied with the
machine. Otherwise, it can cause damage or fire to the machine.
Connect the machine to the electricity supply first.
You can also turn the machine on pressing the (Power/Wakeup)
•Some parts inside of the machine may be hot when power is on, or after
printing. Be careful not to burn yourself when working inside the
machine.
•Do not disassemble the machine when it is turned on or plugged in.
Doing so may give you an electric shock.
•If you turn the machine off directly using the power switch, it could cause
the hard disk problem in the machine.
1
2
3
27
1. Introduction
Understanding the LEDs
15
Understanding the status LED
The color of the status LED indicates the machine's current status.
•Some LEDs may not be available depending on model or country (see "Control panel" on page 24).
•To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Troubleshooting" on page 193).
•You also can resolve the error with the guideline from the computers’ Samsung Printer Status program window (see "Using Samsung Printer Status" on page 181).
•If the problem persists, call a service representative.
StatusDescription
Off•The machine is off-line.
•The machine is in power save mode.
BlueOnThe machine is on-line and can be used.
BlinkingFaxThe machine is sending or receiving faxes.
CopyThe machine is copying documents.
ScanThe machine is scanning documents.
Print•When the status LED slowly blinks, the machine is receiving data from the computer.
•When the status LED blinks rapidly, the machine is printing data.
Understanding the LEDs
28
1. Introduction
Check the message on the display screen. Follow the instructions in the message or refer to the troubleshooting chapter (see "Understanding display messages" on
page 239). If the problem persists, call for service.
RedOn
•A toner cartridge has almost reached its estimated cartridge life
a
. It is recommended to replace the toner cartridge.
•A paper jam has occurred (see "Clearing paper jams" on page 217).
•The cover is opened. Close the cover.
•There is no paper in the tray. Load paper in the tray (see "Loading paper in the tray" on page 51).
•The machine has stopped due to a major error. Check the display message (see "Understanding display messages" on page 239).
•An imaging unit has almost reached its estimated cartridge life
b
. It is recommended to replace the toner cartridge.
Blinking•A minor error has occurred and the machine is waiting for the error to be cleared. Check the display message (see "Understanding display
messages" on page 239). When the problem is cleared, the machine resumes its original task.
•The toner cartridge life
a
or imaging unit is near the end of its life. Order a new toner cartridge or imaging unit. You can temporarily improve
print quality by redistributing the toner.
a.Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752. The number of pages
may be affected by operating environment, percentage of image area, printing interval, graphics, media and media size. Some amount of toner may remain in the cartridge even when red LED is
on and the printer stops printing.
b.When the imaging unit has reached its end of life, the machine will stop printing. In this case, you can choose to stop or continue printing from the SyncThru™Web Service (Settings > Machine
Settings > System > Setup > Supplies Management>Toner Cartridge Stop) or Samsung Easy Printer Manager (Device Settings > System > Supplies Management > Toner Cartridge Stop).
Turning off this option and continuing to print may damage the device’s system.
StatusDescription
Understanding the LEDs
29
1. Introduction
16
Understanding the power LED
The color of the status LED indicates the machine's current status.
Check the message on the display screen. Follow the instructions in the message or refer to the troubleshooting chapter (see "Understanding display messages" on
page 239). If the problem persists, call for service.
StatusDescription
OffThe machine is off-line.
BlueOnThe machine is on-line and can be used.
BlinkingThe machine is in power save mode. When data is received, or any screen is pressed, it switches to on-line automatically.
30
1. Introduction
Display screen and useful menu
17
Menu navigation
You can tailor the machine’s range of functions to fit your needs with both
menus and widgets. Access features by scrolling through the available on-
screen menus.
Manual terms
Tap
Lightly touch the screen and release your finger. For example:
•Tap the on-screen keyboard to enter characters or other text.
•Tap a menu item to select it.
•Tap an application’s icon to launch the application.
Touch and hold
Lightly touch and hold your finger to the screen For example:
•Touch and hold a widget on the home screen to move it.
•Touch and hold on a field to display a pop-up menu of options.
Swipe
Lightly drag your finger across the screen.
For example:
•Swipe up or down on a home screen or menu to scroll it.
Panning
Touch and hold an icon, then tilt the device left or right.
For example:
•Use panning to move icons from your home screens or application menus
to other pages.
Command Keys
• (Back): Return to the previous screen, option or step.
• (Home): Go to the main home screen.
• (Recent): Show recently used apps.
•Quick launch: A customizable key. See the next section for options.
Display screen and useful menu
31
1. Introduction
Add quick launch
1
From the display screen, tap the (Settings) icon > Display > More
Settings > Quick Launch.
2
Select the desired quick launch function.
•None: The icon is not shown.
•Screen Capture (): Capture the current screen to an image file.
•Applications (): Open a screen showing all apps.
•Search (): Open the search screen.
3
Tap (Back) to return to the settings menu.
18
Home Screen Overview
The main home screen is the starting point for many applications and functions.
You can customize it with application icons, shortcuts, and widgets to give you
instant access to information and applications. You can open the default page
at any time by tapping the icon . The screen images in this user guide may
differ from your machine depending on its options or model.
Depending on authentication settings, a machine’s users may need to enter
an ID and password. If this is enabled, the machine can only be used by a
user with an authorized ID and password on the machine. Contact the
machine’s administrator.
Navigating the Home Screens
The machine initially has seven home screens. You can place application icons
on any page.
From the main home screen, swipe left or right. The main home screen is
located in the center and three additional pages are located on each side.
Display screen and useful menu
32
1. Introduction
Navigating the application menus
By default, this machine has several application menus available in the main
home screen. If you want to access all application menus and widgets, tap the
icon and swipe the screen left or right.
As you add applications, the number of application menus available to you
increases.
Accessing recently-used apps
You can easily find any app that you used recently.
1
Tap the icon from anywhere to open the recently-used
applications window.
2
Tap an application’s icon in this window to open it.
19
Customizing your home screen
You can customize your home screen to suit your needs.
Creating shortcuts
Shortcuts are different from widgets. While widgets can only launch
applications, shortcuts can do this and activate features and actions.
Adding a shortcut from the home screen
1
Tap the icon to go to the main home screen.
2
Touch and hold the home screen to view a list of available shortcuts to
select from.
•Set wallpaper
-Home Screen : Set the wallpaper for the Home Screen.
-Login Screen : Set the wallpaper for the Login Screen.
-Home and Login Screens : Set the wallpaper for the Home and
Login Screens.
•Apps, XOA Apps, Widgets and Programs : Place apps, XOA apps,
widgets, and program icons on home screen.
•Folder : Create a folder on the home screen.
•Page : Add another page to the home screen.
Display screen and useful menu
33
1. Introduction
Adding a shortcut from the Apps menu
1
Tap the icon to go to the main home screen.
2
Tap the icon to view your current applications.
3
Scroll through the list and locate the desired application.
4
Touch and hold the application icon. This creates a shortcut to the
application and shows the main home screen.
5
Drag the shortcut to a desired position on the screen and release it. To
move to a different page, drag the shortcut to the edge of the screen
until the screen scrolls to the desired page.
Deleting a shortcut
1
Touch and hold a shortcut until it becomes movable.
2
You can drag shortcut and place a shortcut in the trash, both items turn
red.
This action does not uninstall a program, it only removes the shortcut from
the home screen.
Adding and removing widgets
Widgets are self-contained applications that reside on your widgets tab and on
any page of the home screen. Unlike shortcuts, a widget appears as an on-screen
application.
Adding a widget
1
Tap the icon to go to the main home screen.
2
Tap the icon and tap the Widget tap at the top of the screen.
3
Scroll through the list and locate your desired widget.
4
Touch and hold the widget icon. This creates a copy of the widget and
opens the main home screen.
5
Drag the widget to a desired position on the screen and release it. To
move the widget to a different page, drag it to the edge of the screen
until the screen scrolls to the desired page.
Removing a widget
1
Touch and hold a widget until it becomes movable.
2
You can drag shortcut and place a shortcut in the trash, both items turn
red.
Display screen and useful menu
34
1. Introduction
This action does not uninstall a widget, it only removes the copy from the
home screen.
Moving icons in the Apps menu
1
Tap the icon to go to the main home screen.
2
Tap the icon to view your current applications.
3
Tap the Apps tab at the top of the screen if it is not already selected.
4
Drag the icon to a desired position on the screen and release it. To move
to a different page, drag the icon to the edge of the screen until the
screen scrolls to the desired page.
Changing the Wallpaper
You can customize the Wallpaper (background) of your home screens.
1
From any home screen, touch and hold on an empty area of the screen.
Then select Set wallpaper option.
2
Tap one of the following options in the window that appears.
•Home Screen : Set the wallpaper for the Home Screen.
•Login Screen : Set the wallpaper for the Login Screen. To use this
feature, you may need to log-in as an administrator (see"Log-in" on
page 315).
•Home and Login Screen : Set the wallpaper for both screens. To use
this feature, you may need to log-in as an administrator (see"Log-in"
on page 315).
3
Tap one of the following options in the next window that appears.
•Gallery: Select a wallpaper from photographs and images in the
machine’s gallery.
•Live wallpapers: Select an animated image.
•Wallpapers: Select from several built-in stationary images.
4
Select a wallpaper and tap OK, Set wallpaper, or Cancel.
Display screen and useful menu
35
1. Introduction
20
Notification Bar
The notification bar includes a pull-down list to show information about
currently running processes, toner status, screen brightness, and recent
notifications.
On the home screen, touch and hold the notification bar until the pull-down
appears, then drag down to expand it.
21
Job Status
When you tap Job Status from the home screen or Apps, the screen lists
Current Job, Completed Job, Secure Print, Secure Fax and Active Notice.
Current Job
Displays a list of jobs in progress and pending.
Completed Job
Displays a list of the completed jobs, including information about jobs in which
an error has occurred.
Secured Print / Fax
Displays a list of secured jobs. For secured print, You need to enter the ID and
Password set in the printer driver set in the printer (see "Print Mode" on page
76). For secured fax, you need to enter the Password.
Active Notice
Displays any error messages and codes that have occurred.
Display screen and useful menu
36
1. Introduction
22
Counter
You can check how many pages/jobs were printed, copied, scanned, and faxed-
out. You can check the counter by device or users.
Tab Counter from the home screen or Apps.
You can also use this feature from the SyncThru™ Web Service. Open the
Web browser from your networked computer and type the IP address of
your machine. When SyncThru™ Web Service opens, click Information tab
> Usage Counters (see "Counter" on page 36).
Command keys
Understanding the Counter menu
•Total Usage: Each category shows the usage count by job types ( Print,
Copy, Fax Print, Report, Total ).
-All : Tap and select
•Send Usage: Shows the count of Send ( Email, SMB, FTP, USB, PC, Others)
jobs.
•Fax Send Usage(PSTN): Shows the count of Fax Send Usage.
•User Usage (Login user only): Each category shows the printing usage by
user.
ButtonNameDescription
Quick MenuOpen the quick menu.
Search
Search for a desired menu or app.
Print
You can print a usage counter report.
My ProgramOpen a list of the apps you added.
AllPeriodSelect the period of checking counter.
From, ToSet the period of checking counter.
Display screen and useful menu
37
1. Introduction
To use User Usage, you may need to select Application Authentication
and Standard Accounting Only from Settings > Admin Settings >
Security > Mode or Method
on the home screen or Apps.
23
USB
To use the USB feature, tap Box > USB on the home screen or Apps (see "Using
a USB Drive device" on page 276).
To use this feature, you need to insert a USB memory device into the USB
port on your machine.
24
Help
Help provides online information to help with your machine questions.
The Help app provides information about the menus and functions available in
the machine. Use the pane on the left side of the screen to navigate the Help
app. You can also select the headings below each section to browse the help
topics.
1
Tap Help from the home screen or Apps.
The Help screen is displayed.
2
Select a topic and follow the built-in navigation.
Click the (Help) from the home screen or (quick menu) and then
click on any option you want to know about.
25
My Page
The My Page app allows you to easily change your profile information and
settings. Your My Page profile stores your contact information as well as your
personal settings. You can use these settings to personalize the machine to suit
your usage habits and accessibility needs.
Display screen and useful menu
38
1. Introduction
To use this feature, tap My Page on the home screen or Apps.
Command keys
Understanding the My Page menu
Allows you to modify various settings to make your experience using the
machine more enjoyable.
•Personalization
-Usage: The Frequency of Usage graph shows how many print, copy, fax,
send, or other jobs you have performed, while the quota information
indicates how close you are to your usage quotas.
•Apps Settings
-+Me Setting: The +Me setting setting specifies whether or not the
machine sends information about your usage to the Box or another
destination. You can also specify where your usage information is sent.
-Send Feedback: The Send Feedback setting specifies whether or not
the machine sends information about your usage to the manufacturer.
Sending feedback helps the manufacturer improve the machine
through updates or patches.
ButtonNameDescription
Quick MenuOpen the quick menu.
Search
Search for a desired menu or app.
My ProgramOpen a list of the apps you added.
Sub menu
(Action overflow)
Open the sub menu.
Change
Password
Allows you to change the password.
Profile ImageAllows you to choose an image for your profile.
ButtonNameDescription
39
1. Introduction
Understanding the pop-up keyboard
You can enter letters, numbers, or special symbols using the pop-up keyboard
on the display screen. This keyboard uses the standard QWERTY layout for ease
of use.
When you touch an input area, the keyboard pops up on the screen. The
keyboard initially shows lowercase letters.
•Shift key( ): Tap this key to enter one upper-case letter. Tap this key
twice to toggle caps-lock.
•Symbol/Numeric Mode( ): Tap this key to enter numbers, symbols,
and emoticons.
•ABC Mode( ): Tap this key to return the keyboard layout to the
default letter keys. Use the Shift key ( ) to toggle between lower-case
and upper-case letters.
•Space bar( ): Tap this key to enter a space.
40
1. Introduction
Installing the driver locally
A locally connected machine is a machine directly attached to your computer
using the cable. If your machine is attached to a network, skip the following
steps below and go on to installing a network connected machine’s driver (see
"Installing driver over the network" on page 347).
•The installation window in this User’s Guide may differ depending on the
machine and interface in use.
•Only use a USB cable no longer than 3 meters (118 inches).
26
Windows
1
Make sure that the machine is connected to your computer and
powered on.
2
Insert the supplied software CD into your CD-ROM drive.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.
•For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
3
Review and accept the installation agreements in the installation
window. Then, click Next.
4
Select USB on the Printer Connection Type screen. Then, click Next.
5
Follow the instructions in the installation window.
From the Windows 8 Start Screen
•The V4 driver is automatically downloaded from the Windows Update if
your computer is connected to the Internet. If not, you can manually
download the V4 driver from Samsung website, www.samsung.com >
find your product > Support or downloads.
•You can download Samsung Printer Experience app from the Windows
Store. You need have a Microsoft account to use the Windows Store.
1 From Charms, select Search.
2 Click Store.
Installing the driver locally
41
1. Introduction
3 Search and click Samsung Printer Experience.
4 Click Install.
•If you install the driver using the supplied software CD, V4 driver is not
installed. If you want to use the V4 driver in the Desktop screen, you can
download from the Samsung website, www.samsung.com >find your
product > Support or downloads.
•If you want to install Samsung’s printer management tools, you need to
install them using the supplied software CD.
1
Make sure that your computer is connected to the Internet and powered
on.
2
Make sure that the machine is powered on.
3
Connect the computer and the machine with a USB cable.
The driver is automatically installed from the Windows Update.
27
Mac
1
Make sure that the machine is connected to your computer and
powered on.
2
Insert the supplied software CD into your CD-ROM drive.
3
Double-click the CD-ROM icon that appears on your Mac desktop.
•For Mac OS X 10.8, double-click the CD-ROM that appears on Finder.
4
Double-click the MAC_Installer folder > Installer OS X icon.
5
Click Continue.
6
Read the license agreement and click Continue.
7
Click Agree to agree to the license agreement.
8
Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
Installing the driver locally
42
1. Introduction
9
Enter the password and click OK ( or Install Software).
10
Select USB Connected Printer on the Printer Connection Type and
click Continue.
11
Click Add Printer button to select your printer and add it to your printer
list.
12
After the installation is finished, click Close.
28
Linux
You need to download Linux software packages from the Samsung website to
install the printer software (http://www.samsung.com > find your product >
Support or Downloads).
Installing the Unified Linux Driver
You must log in as a super user (root) to install the machine software. If you
are not a super user, ask your system administrator.
1
Make sure that the machine is connected to your computer and
powered on.
2
Copy Unified Linux Driver package to your system.
3
Open Terminal program and go to the folder that you copied the
package to.
4
Extract the package.
5
Move to uld folder.
6
Execute "./install.sh" command (If you're not logged in as root, execute
the command with "sudo" as "sudo ./install.sh")
7
Proceed with installation.
8
When installation finished, launch printing utility(Go to System >
Administration > Printing or execute "system-config-printer"
command in Terminal program).
9
Click Add button.
10
Select your printer.
11
Click Forward button and add it to your system.
43
1. Introduction
Reinstalling the driver
If the printer driver does not work properly, follow the steps below to reinstall
the driver.
29
Windows
1
Make sure that the machine is connected to your computer and
powered on.
2
From the Start menu, select Programs or All Programs > Samsung
Printers > UninstallSamsung PrinterSoftware.
•For Windows 8,
1 From Charms, select Search > Apps.
2 Search and click Control Panel.
3 Click Programs and Features.
4 Right-click the driver you want to uninstall and select Uninstall.
5 Follow the instructions in the window.
3
Follow the instructions in the installation window.
4
Insert the software CD into your CD-ROM drive and install the driver
again (see "Installing the driver locally" on page 40).
From the Windows 8 Start Screen
1
Make sure that the machine is connected to your computer and
powered on.
2
Click on the Uninstall Samsung Printer Software tile in the Start
screen.
3
Follow the instructions in the window.
•If you cannot find a Samsung Printer Software tile, uninstall from the
desktop screen mode.
•If you want to uninstall Samsung’s printer management tools, from the
Start screen, right-click the app > Uninstall > right-click the program
you want to delete > Uninstall and follow the instruction in the window.
Reinstalling the driver
44
1. Introduction
30
Mac
If the printer driver does not work properly, uninstall the driver and reinstall it.
1
Open the Applications folder > Samsung > Printer Software
Uninstaller.
2
To uninstall printer software, click Continue.
3
Check the program you want to delete and click Uninstall.
4
Enter the password and click OK.
5
After the uninstallation is finished, click Close.
If a machine has already been added, delete it from the Print Setup Utility
or Print & Fax.
31
Linux
If the printer driver does not work properly, uninstall the driver and reinstall it.
1
Open Terminal program.
2
Move to uld folder extracted from Unified Linux Driver package.
3
Execute "./uninstall.sh" command (If you're not logged in as root,
execute the command with "sudo" as "sudo ./uninstall.sh")
4
Proceed with uninstallation.
2.Media and tray
This chapter provides information on how to load originals and print media into your machine.
This chapter includes:
•Loading originals46
•Selecting print media50
•Loading paper in the tray51
•Printing on special media58
•Setting the paper size and type63
•Selecting an output location65
46
2. Media and tray
Loading originals
You can use the scanner glass or the Dual scan document feeder (DSDF) to load
an original for copying, scanning, and sending a fax.
1
On the scanner glass
Make sure that no originals are in the DSDF. If an original is detected in the DSDF,
the machine gives it priority over the original on the scanner glass. To get the
best scan quality, especially for colored or gray-scaled images, use the scanner
glass.
Preparing originals
•Do not load paper larger than 216 x 356 mm (8.5 x 14 inches).
•Make sure any glue, ink, or correction fluid on the paper is completely dry
before loading.
1
Open the DSDF.
Loading originals
47
2. Media and tray
2
Place the original face down on the scanner glass and align it with the
registration guide at the top left corner of the glass.
3
Close the DSDF.
•Leaving the DSDF open while copying may affect copy quality and toner
consumption.
•Dust on the scanner glass may cause black spots on the printout. Always
keep it clean.
•If you are copying a page from a book or magazine, lift the DSDF until its
hinges are caught by the stopper and then close the lid. If the book or
magazine is thicker than 30 mm (1 inch), start copying with the lid open.
•Be careful not to break the scanner glass. You may get hurt.
•Do not put hands on the scanner glass while closing the DSDF. The DSDF
may fall on your hands and cause injury.
•Do not look at the light inside of the scanner while copying or scanning.
It is harmful to eyes.
Loading originals
48
2. Media and tray
2
In the Dual scan document feeder (DSDF)
Preparing originals
•Do not load paper smaller than 105 x 148 (4.13 x 5.85 inches) or larger than
216 x 356 mm (8.5 x 14 inches).
•Do not attempt to load the following types of paper, in order to prevent
paper jam, low print quality, and machine damage.
-Carbon-paper or carbon-backed paper
-Coated paper
-Onion skin or thin paper
-Wrinkled or creased paper
-Curled or rolled paper
-Torn paper
•Remove all staples and paper clips before loading.
•Make sure any glue, ink, or correction fluid on the paper is completely dry
before loading.
•Do not load booklets, pamphlets, transparencies, or documents with other
unusual characteristics.
Using the DSDF, you can load up to 100sheets of paper (80g/m
2
, 20lb bond) for
one job.
1
Flex or fan the edge of the paper stack to separate the pages before
loading originals.
2
Load the originals face up into the DSDF. Make sure that the bottom of
the original stack matches the paper size marked on the document input
tray.
Loading originals
49
2. Media and tray
3
Adjust the document width guides to the paper size.
Dust on the DSDF glass may cause black lines on the printout. Always keep
the glass clean.
50
2. Media and tray
Selecting print media
You can print on a variety of print media, such as plain paper, envelopes, labels,
and transparencies. Always use print media that meet the guidelines for use
with your machine.
3
Guidelines for select the print media
Print media that does not meet the guidelines outlined in this user’s guide may
cause the following problems:
•Poor print quality
•Increased paper jams
•Premature wear on the machine.
Properties, such as weight, composition, grain, and moisture content, are
important factors that affect the machine’s performance and the output quality.
When you choose print materials, consider the following:
•The type, size, and weight of the print media for your machine are described
in print media specifications (see "Print media specifications" on page 285).
•Desired outcome: The print media you choose should be appropriate for
your project.
•Brightness: Some print media are whiter than others and produce sharper,
more vibrant images.
•Surface smoothness: The smoothness of the print media affects how crisp
the printing looks on the paper.
•Some print media may meet all of the guidelines in this user’s guide and
still not produce satisfactory results. This may be the result of the sheets
characteristics, improper handling, unacceptable temperature and
humidity levels, or other variables over which cannot be controlled.
•Before purchasing large quantities of print media, ensure that it meets
the requirements specified in this user’s guide.
•Using print media that does not meet these specifications may cause
problems or require repairs. Such repairs are not covered by Samsung’s
warranty or service agreements.
•The amount of paper put into the tray may differ according to media
type used (see "Print media specifications" on page 285).
•Make sure not to use the inkjet photo paper with this machine. It could
cause damage to the machine.
•Using inflammable print media can cause a fire.
•Use designated print media (see "Print media specifications" on page
285).
The use of inflammable media or foreign materials left in the printer may
lead to overheating of the unit and, in rare cases may cause a fire.
The amount of paper put into the tray may differ according to media type used
(see "Print media specifications" on page 285).
51
2. Media and tray
Loading paper in the tray
4
Standard tray / optional Cassette Feeder with a
Stand
Load the print media you use for the majority of your print jobs into the standard
tray. The standard tray can hold a maximum of 520 sheets of plain paper.
You can purchase an optional tray (see "Available accessories" on page 270).
•Standard tray contains one tray(Tray 1).
•Optional Second Cassette Feeder contains one tray(Tray 1).
•You can extend until three Second Cassette Feeder with Short Stand
(Tray 3) or one Second Cassette Feeder with tall Stand (Tray 1) or one
Second Cassette Feeder with High Capacity Feeder (Tray 2).
•Optional High Capacity Feeder contains one trays(Tray 1).
•The process to load paper in tray 1, tray 2, tray 3, and tray 4 is the same.
•If you have installed the optional Second Cassette Feeder with a stand or
optional High Capacity Feeder, refer to the installation guide provided
with it.
Using photographic paper or coated paper may cause problems, that
require repairs. Such repairs are not covered by the warranty or service
agreements.
1
Pull out the tray.
Loading paper in the tray
52
2. Media and tray
2
Squeeze the paper width guide, and pull it to the end of the tray.
3
Squeeze the paper length guide, and pull it to the end of the tray.
4
Flex and fan the edge of the paper stack to separate the pages before
loading papers.
1 Paper width guide
2
1
1 Paper length guide
2
1
Loading paper in the tray
53
2. Media and tray
5
Load paper.
6
Adjust the paper width guide to the desired paper width.
2
1
Loading paper in the tray
54
2. Media and tray
7
After inserting paper into the tray, squeeze the paper width guides and
slide them to the desired paper size marked at the bottom of the tray.
•Do not push the paper guide too far causing the media to wrap.
•If you do not adjust the paper width guide, it may cause paper jams.
•Do not use a paper with a leading-edge curl, it may cause a paper jam or
the paper can be wrinkled.
•Do not overload the tray. Otherwise, it may cause paper jams. Make sure
that the paper is below the maximum paper capacity guide inside the
tray.
1 paper capacity
guide
1
Loading paper in the tray
55
2. Media and tray
8
Insert the tray back into the machine.
When you print a document, set the paper type and size for the tray.
•See "Setting the paper size and type" on page 63.
If you experience problems with paper feeding, check whether the paper
meets the media specification (see "Print media specifications" on page
285). Then, try placing one sheet at a time in the multi-purpose tray (see
"Multi-purpose tray" on page 55).
5
Multi-purpose tray
The multi-purpose tray can hold special sizes and types of print material, such as
postcards, note cards, and envelopes.
Tips on using the multi-purpose tray
•Load only one type, size, and weight of print media at a time in the multi-
purpose tray.
•To prevent paper jams, do not add paper while printing when there is still
paper in the multi-purpose tray. This also applies to other types of print
media.
•Print media should be loaded face down with the top edge going into the
multi-purpose tray first and be placed in the center of the tray.
•Always load only the specified print media to avoid paper jams and print
quality problems (see "Print media specifications" on page 285).
•Flatten any curl on postcards, envelopes, and labels before loading them
into the multi-purpose tray.
1
Open the multi-purpose tray and pull out the extension if necessary.
2
Flex or fan the edge of the paper stack to separate the pages before
loading originals.
1
2
Loading paper in the tray
56
2. Media and tray
3
Load the paper.
4
Squeeze the multi-purpose tray paper width guides and adjust them to
the width of the paper. Do not force too much, otherwise the paper will
bend resulting in a paper jam or skew.
5
When you print a document, set the paper type and size for the multi-
purpose tray.
•See "Setting the paper size and type" on page 63.
Loading paper in the tray
57
2. Media and tray
6
Media sizes automatically detected
This machine can automatically detect various sized-paper. Refer to the table
below.
(●: Detected, Blank: You cannot load the paper in the tray.)
Size
a
Standard tray/
Second Cassette
Feeder
b
/High
Capacity Feeder
b
Multi-purpose trayDuplex printing
Letter●●Available
Legal●●Available
Oficio●●Available
Folio●●Available
A4●●Available
ISO B5Available
JIS B5Available
StatementAvailable
Executive●●Available
A5Available
A6 Not available
PostCard
4x6
●(Standard tray only)
Not available
a.This machine could detect the similar sized paper as the auto detected paper depending on
the size.
b.Optional device.
Size
a
Standard tray/
Second Cassette
Feeder
b
/High
Capacity Feeder
b
Multi-purpose trayDuplex printing
58
2. Media and tray
Printing on special media
The table below shows the available special media for each tray.
The paper setting in the machine and driver should match to print without a
paper mismatch error.
To change the paper setting set in the machine, from SyncThru™ Web Service
click Settings tab > Machine Settings > System > Input Tray (see "Settings
tab" on page 170).
Or, you can set it from the control panel.
Then, set the paper type from the Printing preferences window > Paper tab >
Paper Type (see "Opening printing preferences" on page 70).
For example, if you want to print on labels, select Labels for Paper Type.
When using special media, we recommend you feed a piece of paper at a
time. Check the maximum input number of media for each tray (see "Print
media specifications" on page 285).
(●: Supported, Blank: Not supported)
The media types are shown in the Printing Preferences. This paper type
option allows you to set the type of paper to be loaded in the tray. This
setting appears in the list so that you can select it. This will let you get the
best quality printout. If not, the desired print quality may not be achieved.
Types
Standard tray/
Second Cassette
Feeder
a
High Capacity
Feeder
a
Multi-purpose tray
Plain●●●
Thick ●●●
Thin●●●
Cotton ●●●
Color●●●
Preprinted●●●
Recycled●●●
Envelope●
(ISO B5, Monarch,
DL, C5, C6, No10
only)
●
(ISO B5, Monarch, DL,
C5, C6, No10 only)
Labels●●
CardStock●●●
Bond●●●
Archive●●●
LetterHead●●●
Punched●●●
a.Optional device.
Types
Standard tray/
Second Cassette
Feeder
a
High Capacity
Feeder
a
Multi-purpose tray
Printing on special media
59
2. Media and tray
7
Envelope
Successful printing on envelopes depends upon the quality of the envelopes.
To print an envelope, insert it with the flap facing up.
•When selecting envelopes, consider the following factors:
-Weight: The weight of the envelope paper should not exceed 90 g/m
2
(16 lb) otherwise, a jam may occur.
-Construction: Prior to printing, envelopes should lie flat with less than
6 mm (0.25 inches) curl, and should not contain air.
-Condition: Envelopes should not be wrinkled, nicked, or damaged.
-Temperature: Use envelopes that are compatible with the heat and
pressure of the machine during operation.
•Use only well-constructed envelopes with sharp-and well-creased folds.
•Do not use stamped envelopes.
•Do not use envelopes with clasps, snaps, windows, coated lining, self-
adhesive seals, or other synthetic materials.
•Do not use damaged or poorly made envelopes.
•Be sure the seam at both ends of the envelope extends all the way to the
corner of the envelope.
1 Acceptable
2 Unacceptable
•Envelopes with a peel-off adhesive strip or with more than one flap that
folds over to seal must use adhesives compatible with the machine’s fusing
temperature about 170 °C (338 °F) for 0.1 second. The extra flaps and strips
might cause wrinkling, creasing, or jams, and may even damage the fuser.
•For the best print quality, position margins no closer than 15 mm (0.6
inches) from the edges of the envelope.
•Avoid printing over the area where the envelope’s seams meet.
Printing on special media
60
2. Media and tray
8
Labels
Load the paper with the side to be printed on facing down.
To avoid damaging the machine, use only labels designed for use in laser
machines.
•When selecting labels, consider the following factors:
-Adhesives: The adhesive material should be stable at your machine’s
fusing temperature about 170 °C (338 °F) for 0.1 second.
-Arrangement: Only use labels with no exposed backing between them.
Labels can peel off sheets that have spaces between the labels, causing
serious jams.
-Curl: Prior to printing, labels must lie flat with no more than 13 mm (0.5
inches) of curl in any direction.
-Condition: Do not use labels with wrinkles, bubbles, or other
indications of separation.
•Make sure that there is no exposed adhesive material between labels.
Exposed areas can cause labels to peel off during printing, which can cause
paper jams. Exposed adhesive can also cause damage to machine
components.
•Do not run a sheet of labels through the machine more than once. The
adhesive backing is designed for only a single pass through the machine.
•Do not use labels that are separating from the backing sheet or are wrinkled,
bubbled, or damaged.
•Do not load paper that does not have space between labels running the
same direction as the paper is being fed. Otherwise, it could cause paper
jams.
Printing on special media
61
2. Media and tray
9
Card stock/ Custom-sized paper
•Do not print on media smaller than 98mm (3.8 inches) wide or 148mm (5.8
inches) long.
•In the software application, set margins to at least 6.4mm (0.25 inches) away
from the edges of the material.
10
Letterhead/Preprinted paper
•Preprinted paper must be printed with heat-resistant ink that will not melt,
vaporize, or release hazardous emissions when subjected to the machine’s
fusing temperature about 170 °C (338 °F) for 0.1 second.
TraySingle-sideddouble-sided
Tray 1, 2, 3, 4Face upFace down
Multi-purpose
tray
Face downFace up
Printing on special media
62
2. Media and tray
•Preprinted paper ink must be non-flammable and should not adversely
affect machine rollers.
•Forms should be sealed in a moisture-proof wrapping to prevent changes
during storage.
•Before you load preprinted paper, verify that the ink used is compatible with
Laser printers.
63
2. Media and tray
Setting the paper size and type
The paper setting in the machine and driver should match to print without a
paper mismatch error.
To change the paper setting set in the machine, from the Samsung Easy Printer
Managerselect (Switch to advanced mode)> Device Settings.
Or, you can set it from the control panel.
Then, set the paper type from the Printing preferences window > Paper tab >
Paper Type (see "Opening printing preferences" on page 70).
After loading paper in the paper tray, set the paper size and type using the
display screen.
11
Tray Settings
To change detailed tray settings, tap Settings > Tray Settings and select the
tray and options you want on the display screen.
•Tray 1, MP Tray : You can set the Paper Size and Paper Type.
•Tray 2, Tray 3, Tray 4: You can set the Paper Size and Paper Type.
If the optional three Second Cassette Feeder are installed, you can use this
functions.
Setting the paper size and type
64
2. Media and tray
•Paper Size: Allows you to change the paper size.
-You can change the paper list on the display screen. The paper lists are
divided into the available A/B type and letter type paper in this machine.
-If there is no required size paper or you need to use custom sized paper,
press the cardinal point arrows to set the paper size. You can also set and
save the custom size using Custom Size. You can select the custom size
whenever you need it.
•Paper Type: Allows you to change the paper type.
Options
Scroll through the options by swiping up and down.
•Auto Tray Switch: Determine whether or not the machine continues
printing when it detects the paper does not match. For example, if both tray
1 and tray 2 are filled with the same size paper, the machine automatically
prints from tray 2 after the tray 1 runs out of paper.
•Auto Continue: This option allows you to continue printing when the paper
size you have set is mismatched with the paper in the tray. When this option
is activated, the machine continues printing using similar or large size paper.
If this option is inactivated, the machine waits until the required size paper
is loaded in the tray.
•Paper Substitution: When the requested paper for a print job is not
available in the tray, this feature allows you to substitute similar paper size,
For example, if the requested letter sized paper is not available in the tray,
this machine substitutes A4 for the requested paper.
When the paper is substituted, some image loss may occur.
•Tray Confirmation Message: When you load paper into a tray, you can set
the confirmation message to appear automatically. This machine can detect
some paper sizes and types automatically. If you want to set the paper size
and type, or the machine cannot detect them, you can set the size and type
directly in the confirmation window.
•Tray Protection: If you set tray 1 to On, for example, then tray 1 is excluded
during tray switching.
This setting works for copy or print jobs: It doesn't affect fax jobs.
•Tray Priority Settings: You can set the tray priority. If first setting is tray 1,
the machine automatically prints from tray 1 after the second setting tray
runs out of paper.
65
2. Media and tray
Selecting an output location
The surface of the center tray may become hot if you print a large number
of pages at once. Make sure that you do not touch the surface, and do not
allow children near it.
The machine sends output to the center tray by default.
If the optional standard 2Bin Finisher is installed, you can use more output
trays.
12
Selecting an output location in copying mode
You can select an output location for copy jobs on the display screen. Tap Copy
> Finishing > Multi Bin (see "Finishing" on page 105).
13
Selecting an output location in printing mode
You can select an output location for print jobs from your computer. Tap Output
Tray Options in the Finishing tab (see "Output options" on page 74).
14
Selecting an output location in faxing mode
You can select an output location for fax jobs on the display screen (see "Setting
Received Fax Printing" on page 147).
1 Center tray
1
3.Printing
This chapter explains common printing tasks.
This chapter includes:
•Basic printing68
•Opening printing preferences70
•Setting Device Options91
•Using special print features78
•Using Direct Printing Utility86
•Changing the default print settings88
•Setting your machine as a default machine89
•Print Settings in Machine90
•Setting Device Options91
•Printing to a file (PRN)93
•Mac printing94
•Linux printing96
•UNIX printing98
67
3. Printing
Printer driver features
•The procedures in this chapter are mainly based on Windows 7.
•Check the operating systems that are compatible with your machine (see
"System requirements" on page 289).
Your printer drivers support the following standard features:
•Paper orientation, size, source, and media type selection
•Number of copies
You can also use various special printing features. The following table shows a
general overview of features supported by your printer drivers:
Some models or operating system may not support the certain feature(s) in
the following table.
(●: Supported, Blank: Not supported)
Feature
PCL/PS
ab
/
XPS
bc
PS
b
WindowsMacLinuxUnix
Machine quality
option
●●●●
Poster printing●●
Multiple pages per
sheet
●●●●
Booklet printing ●
Fit to page printing●●
Reduce and enlarge
printing
●●
Different source for
first page
●●
Cover page options●●●●
Raster compression●
(PCL only)
Output options●●●●
Watermark●●
Overlay●
(PCL only)
Double-sided
printing (duplex)
●●●●
a.The PostScript driver is recommended for best print image quality from PostScript-based
applications such as Acrobat Reader®, Adobe Illustrator®, Adobe Photoshop®, etc.
b.Download the software from the Samsung website and install it: (http://www.samsung.com
> find your product > Support or Downloads). Before installing, check whether your
computer’s OS support the software.
c.XPS printer driver can be installed only on Windows Vista OS or higher.
Feature
PCL/PS
ab
/
XPS
bc
PS
b
WindowsMacLinuxUnix
68
3. Printing
Basic printing
•Mac printing (see "Mac printing" on page 94).
•Linux printing (see "Linux printing" on page 96).
•UNIX printing (see "UNIX printing" on page 98).
The following Printing Preferences window is for Notepad in Windows 7. Your
Printing Preferences window may differ, depending on your operating system
or the application you are using.
1
Open the document you want to print.
2
Select Print from the File menu.
3
Select your machine from the Select Printer list.
The basic print settings including the number of copies and print range
are selected within the Print window.
To take advantage of the printer features provided by your printer driver,
click Properties or Preferences in the application’s Print window to
change the print setting (see "Opening printing preferences" on page 70).
4
To start the print job, click OK or Print in the Print window.
Basic printing
69
3. Printing
1
Canceling a print job
If the print job is waiting in the print queue or print spooler, cancel the job as
follows:
•You can access this window by simply double-clicking the machine icon ()
in the Windows task bar.
•You can cancel the print job with the Cancel Print from the computers’
Samsung Printer Status program window (see "Using Samsung Printer
Status" on page 181).
70
3. Printing
Opening printing preferences
When you select an option in Printing Preferences, you may see a warning
mark, , or . An exclamation mark () means you can select that
certain option but it is not recommended, and () mark means you cannot
select that option due to the machine’s setting or environment.
1
Open the document you want to print.
2
Select Print from the File menu.
3
Select your printer driver from the Select Printer list.
4
Click Properties or Preferences.
The screenshot may differ depending on model.
•You can apply Eco features to save paper and toner before printing (see
"Easy Eco Driver" on page 176).
•You can check the machine’s current status pressing the Printer Status
button (see "Using Samsung Printer Status" on page 181).
Opening printing preferences
71
3. Printing
2
Favorites tab
Listed items help you choose pre-defined settings.
The screenshot may differ depending on model.
3
Basic tab
Basic tab to set various printing options.
Orientation
This option allows you to select the direction in which information is printed on
a page.
Layout Options
This option allows you to select various ways to layout your document.
•Single Page Per Side: This option is a basic layout option. This option allows
you to print a page on one side of a paper.
•Multiple Pages Per Side: See "Printing multiple pages on one sheet of
paper" on page 78.
•Poster Printing: See "Printing posters" on page 79.
•Booklet Printing: See "Printing booklets" on page 79.
•Page Border: This option allows you to print your document on which
border line is. This option is not available for Poster Printing and Booklet
Printing.
Opening printing preferences
72
3. Printing
Double-Sided Printing
This option allows you to print on both sides of paper (see "Printing on both
sides of the paper" on page 80).
Finishing Options
This option allows you to specify the staple.
The Staple option is available only when the optional standard 2Bin Finisher
installed.
4
Paper tab
Use the Paper tab options to set the basic paper handling specifications.
Copies
This option allows you to choose the number of copies to be printed. You can
select 1 to 9999 copies.
Paper Options
•Original Size: This option allows you to set the actual paper size of the
originals.
•Output Size: This option allows you to scale your print job to any selected
paper size regardless of the originals size (see "Fitting your document to a
selected paper size" on page 81).
-Percentage: This option allows you to change the size of a page’s
contents to appear larger or smaller on the printed page by typing in a
percentage you want (see "Change the size by percentage of your
document" on page 81).
•Source: Make sure that Source is set to the corresponding paper tray. Use
MP Tray when printing on special materials, such as envelopes and
transparencies.
•Type: This option allows you to set the type of paper to be loaded in the tray.
This will let you get the best quality printout. If not, the desired print quality
may not be achieved.
•Speical Page: This option is allows you to make special pages such as
covers. You can add, delete or update the special page settings to the list.
This option is available only when you use the PCL printer driver.
Opening printing preferences
73
3. Printing
5
Graphics tab
Use the Graphic tab options to adjust the print quality for your specific printing
needs.
Quality
The higher the setting, the sharper the clarity of printed characters and graphics.
The higher setting also may increase the time it takes to print a document.
Font/Text
Select Clear Text to print text darker than on a normal document.
Check All Text Black to print in solid black, regardless of the color it appears on
the screen.
Graphic Controller
It allows user to emphasize edges of texts and fine lines for improving
readability and align each color channel registration in color printing mode.
Toner Save
The Toner Save setting allows the user to save printing toner when printing a
draft version of a document. Select Off to print in normal mode and select On to
print with less toner applied to the page.
6
Finishing tab
•Sort Options: This option allows you to sort out the printouts easily.
-None: Disables this option.
-Offset: When printing multiple copies, this option shift the output
position of each set.
This feature is available only when the standard 2Bin Finisher is installed.
•Staple Options: This option allows you to specify the staple. This option is
available only when the optional standard 2Bin Finisher is installed.
•Output Tray Options: This option allows you to specify the tray where to
output the printed documents (see “Tray setting” on page 46).
Opening printing preferences
74
3. Printing
7
Advanced tab
Use the Advanced tab to set various printing options.
Watermark
See "Using watermarks" on page 82.
Overlay
See "Using overlay" on page 84.
Output options
•Print Order: This options allows you to set the sequence in which the pages
will print. Print Odd Pages and Print Even Pages are available only when you
use the PCL printer driver.
•Skip Blank Pages: This option allows you to specify not to print blank pages
in the original data.
•Manual Margin: This option allows you to specify binding margin. Binding
margin adjusts binding position. This option is not available when you use the
PS printer driver.
If you click Reset, settings in the Advanced option returns to the default
setting.
Security
Encrypts printing data first, and transmits it to the machine. This feature protects
the printing information to prevent your data from being comprised on your
network. Job Encryption feature is enabled only when the hard drive is
installed. The hard drive is used to decrypt the printing data.
Job Accounting
This option allows you to print with the given permission.
•User permission: If you check this option, only users with user permission
can start a print job.
•Group permission: If you check this option, only groups with group
permission can start a print job.
•Click the question mark() from the upper-right corner of the window
and click on any option you want to know about.
•Administrators can enable job accounting and configure permissions in
the control panel or SyncThru™ Web Service. For the detailed
information about them (see "SyncThru™ Web Service" on page 167).
Opening printing preferences
75
3. Printing
8
Eco tab
The Eco tab allows you to save print resources and lead you to eco-friendly
printing. When you select Eco Printing, you can see the eco image () on
some options. Also, some options are not available to use in the eco mode.
Eco Options
•Printer Default: If you select this option, this feature is determined by the
setting you’ve made on the control panel of the machine.
Make sure that the machine is connected to your computer and
powered on.
2
Launch a scan application such as xsane or simple-scan(If it's not
installed, please install it manually to use scan features. For example, you
may use "yum install xsane" for rpm package systems and "apt-get install
xsane" for deb package systems to install xsane).
3
Select your device from the list and set the scan options to apply.
4
Click the Scan button.
6.Scan & Send (Faxing)
This guide gives you information about using your machine as a fax machine.
This chapter includes:
•Preparing to fax131
•Using a fax in your computer132
•Understanding the fax screen134
•Sending a fax143
•Receiving a fax145
131
6. Scan & Send (Faxing)
Preparing to fax
•You cannot use this machine as a fax through the internet phone. For
more information, ask your internet service provider.
•We recommend you use traditional analog phone services like PSTN
(public switched telephone network) when using a phone line as a fax
line. If you use internet services (DSL, ISDN, VolP), you can improve the
connection quality by using a micro-filter. A micro-filter reduces noise
and improves connection quality. Since a DSL micro-filter is not provided
with the machine, contact your internet service provider.
1Line port
2Micro filter
3DSL modem / Telephone line
Before you send or receive a fax, you must connect the supplied cord to the wall
jack. Refer to “Quick installation guide”. The method of connecting a telephone
line varies by country.
132
6. Scan & Send (Faxing)
Using a fax in your computer
You can send a fax directly from your computer. Make sure that your machine
and the computer are connected to the same network.
1
Sending a fax (Windows)
To send a fax from your computer, the Samsung Network PC Fax program
must be installed. You can install the Samsung Network PC Fax driver from the
software CD. When the installation window appears, select Installation Now.
You can select the Samsung Network PC Fax driver in the Select Software
window.
1
Open the document you want to send.
2
Select Print from the File menu.
The Print window will be displayed. It may look slightly different
depending on your application.
3
Select Samsung Network PC Fax from the Print window
4
Click Print or OK.
5
Enter the recipient’s fax number and set any options if necessary.
For more information about Samsung Network PC Fax, click Help.
6
Click Send.
2
Checking a sent fax list (Windows)
You can check a sent fax list on your computer.
From the Start menu, click Programs or All Programs > Samsung Printers >
Network PC Fax > Fax Transmission History. Then, the Fax Journal appears
with the fax list you have sent.
For more information about Fax Transmission History, click Help.
3
Sending a fax (Mac)
To send a fax from your computer, the Fax Utilities program must be installed.
This program is installed when you install the printer driver.
The following steps are based on the Mac OS X 10.5 or 10.6. Depending on the
OS version, the following steps may be different. Before sending a fax, add a fax
driver using Fax Queue Creator.
1
Open the document you want to send.
2
Select Print from the File menu.
3
Select a fax driver from the Printer list.
Using a fax in your computer
133
6. Scan & Send (Faxing)
4
Choose the number of copies and pages.
5
Choose your paper size, orientation, and scale.
6
Enter the recipients’ fax number in To input box. If you have stored
frequently-used fax numbers, you can also use Addresses by pressing
the button.
7
If necessary, enter the access code in Dialing Prefix.
8
If necessary, check Use Cover page to send the fax with a cover page.
9
Enter the subject and message of the fax job.
10
Click Fax.
11
The Fax Queue icon () appears on your Mac dock. Click the icon to
see the status of the fax job. You can also delete, hold, pause and resume
jobs from this window.
134
6. Scan & Send (Faxing)
Understanding the fax screen
Tap Scan & Send from the home screen or Apps, then tap to open the Fax
screen. If you see a different screen, tap the icon to go to the home screen.
•Click the (Help) from the home screen or (quick menu) and then
click on any option you want to know about.
•You can set the general options (see "Setting options" on page 119).
4
Send tab
Command keys
ButtonNameDescription
Quick MenuOpen the quick menu.
Address book
Open your saved address book.
Fax
Send a fax.
My ProgramAdd an app to my program List.
Sub menu (Action
overflow)
Open the sub menu.
+ Me
When users are logged in, the destination
configured in their My Page profile appears.
You can set the destination in the Send to
Destination menu of the My Page app (see "My
Page" on page 37). Administrators can also set
the default destination in the sub menu (Action
overflow) > Send Settings > + Me Setting.
You must log in to use your + Me
destination. If you do not log in, then the
machine sends the copy to the + Me
destination specified by the
administrator.
Understanding the fax screen
135
6. Scan & Send (Faxing)
Virtual Hard Key
•Virtual hard keys are located on the right side of the screen.
•When an app is launched for the first time, the virtual hard keys are
shown.
•If the screen is touched, the virtual hard keys always appear.
•If the , touched, the virtual hard keys are hidden and shown.
Preview
Preview displays the original scanned image.
ButtonNameDescription
ResetReset to app default configuration.
On HookWhen you press this button, you can hear a dial tone.
Then enter a fax number. It is similar to making a call
using speaker phone.
StopStop a job at any time. A popup window appears to
show the jobs that you can stop.
StartStart a job.
ButtonNameDescription
Setting
History
View changed options list.
Preview for
status
Shows the job preview.
Preview for
play
Scans for job.
: This button appears to edit when
scanning. Adjust the prescanned image
with operation functions such as rotate
and crop.
StartStarts a job.
Understanding the fax screen
136
6. Scan & Send (Faxing)
Adjusting the brightness
You can adjust the brightness level of a copy if needed for easier reading if the
original contains faint markings or dark images. Adjust the brightness level
using the slider. This feature allows you to print dark images lighter, or light
images darker.
Tap Darkness to show the slider control.
Selecting the color mode
Use one of the following options to use for the scan.
•Mono: Use black and white (1-bit per pixel).
•Gray : Use grayscale (8-bit per pixel).
•Color: Use color (24-bit per pixel, each of the RGB channels has 8 bits).
Selecting the original type
Use the original type setting to improve copy quality by selecting the
appropriate document type for a copy job.
•Text: Use if the original is mostly text and very few or no images.
•Text/Photo: Use if the original is a mix of text and images.
•Photo: Use if the original is mostly or exclusively images.
Sub menu (Action overflow)
• Add to My Program: Add an app to my program list. With this feature, user
can set default settings, destinations required for each program. Also can set
default options as Auto Launch, add shortcut to Home.
•Search: Search for a desired options.
•Build Job : This option can be turned on or off. When this option is on:
After the scanning is finished, the Scan More window appears to ask if you
want to scan another page. If you select Yes, then you can scan another
page in the current job. If you select No, then the scanning process is
completed and the remainder of the job is performed.
•Attach File Only : Allows you to attach a file to your message. You can use
this option to quickly send one or more files from the hard disk drive (BOX)
of the machine to an SMB, FTP, Email, Box, USB.
Understanding the fax screen
137
6. Scan & Send (Faxing)
•Save as Default : Allows you to save the current Scan & Send settings as the
default Scan & Send settings. After you save the default Scan & Send
settings, all future send tasks use these settings. Tap this option in the Action
Overflow menu to save the current settings as the default Scan & Send
settings.
•Restore Default : Allows you to restore the Scan & Send settings to the
default Scan & Send settings of the machine. This option changes the
current Scan & Send settings to the original settings configured at the
factory. Tap this option in the Action Overflow menu to restore the default
Scan & Send settings.
•Send Settings: Allows you to quickly scan a document and send it to a
destination. The scanned document is sent as an image file. Tap this option
in the sub menu (action overflow menu) to scan and attach a file to the
current message.
-Filing Policy : The Filing Policy setting specifies how the machine
handles name conflicts when saving files.
-Print Confirmation Report: You can use this feature to get
confirmation on executed Scan & Send destination's successfully or
not.
If the report contains characters or fonts that the machine does not support,
then Unknown may appear in the report instead of the characters/fonts.
-+Me Setting: Allows you to select the default destination for the send
job. When logged in, you can select your any Send destination as the
default send destination. Same will appear in Scan & Send widgets too.
-Send to PC: Scans and sends scanned output to a computer.
•Address Book Settings: This address book contains contacts that are
available to all users. You can use the address book to make contacts
available to anyone who uses the machine.
-Google Address Book : This address book contains the contacts
registered in your Google contacts list. You must log into your Google
account to access your Google Address Book.
•UI Configuration: Allows you to select the options that appear in the Scan
& Send menu. Tap the + or - symbol on the menu icons to add or remove
menus. You can also tap and hold a menu icon to move it to a different
position or tap Clear All to remove all the menus.
Job progress
This menu appears whenever the machine is processing a job.
•Detail : Tap this button to see the status, type, and time of the job.
•Preview Area : Allows you to see a preview of the document being copied.
The image in the preview area indicates the current send settings, such as
the orientation and size of the printout.
•Send Feedback : Allows you to send feedback about the current send job.
If you want to receive sending job by email, you can set from My page app
(see "Understanding the My Page menu" on page 38).
To use this feature, you may need to log-in as an administrator (see "Log-in"
on page 315).
Understanding the fax screen
138
6. Scan & Send (Faxing)
Setting options
You can set a detail options in the Send tab and More tab.
•You can customize the UI of each tab using UI configuration option
(Send > Sub menu(action overflow) > UI Configuration).
•Some menus are disabled. If so, it is not available to your machine.
•Some menus may not appear on the display depending on options or
models. If so, it is not applicable to your machine.
•Click the (Help) from the home screen or (quick menu) and
then click on any option you want to know about.
Add Destination
Tap to add a recipient’s email address or a fax number. If you want to send
to SMB, FTP, Box, PC, or USB click on respective buttons.
Original
This setting is used to improve the scan quality by selecting the document type
for the current scan job.
•1 Sided: For originals that are printed on one side only.
•2 Sided, Book: For originals that are printed on both sides.
•2 Sided, Calendar: For originals that are printed on both sides, but the back
is rotated 180 degrees.
To use 2 Sided, Book and 2 Sided, Calendar, load the originals on the
DADF. If the machine cannot detect the original on the DADF, it
automatically changes to 1 Sided.
Scan Options
Set file options of the scanned output.
•File Name: Enter a file name to store the scan file name at destination.
•File Format: Select a file format for the scanned output.
•Resolution: Adjust the document resolution. The higher this value, the
clearer the result, but scan time may take longer.
• Quality: Use this option to produce a high quality document. The higher
quality you select, the larger file size.
•OCR Language: When producing scanned output for OCR software, select
the appropriate language. This is supported when Searchable PDF option is
selected in File Format settings.
Understanding the fax screen
139
6. Scan & Send (Faxing)
Fax Options
If you send originals that are of poor quality, or contain photographs, you can
adjust the resolution to produce a higher quality fax.
•Resolution
-Standard: Usually recommended for originals with text. This option will
reduce the transmission time.
-Fine: Recommended for the originals containing small characters, thin
lines, or text from a dot-matrix printer.
-Super Fine: Recommended for originals containing fine details. This
option is only available if the receiving machine also supports Super
Fine resolution.
- Ultra Fine: Recommended for originals containing extremely fine
details. This option is only available if the receiving machine also
supports Ultra Fine resolution.
Book Scan
Use this feature to scan a book. If the book is too thick, lift the DADF until its
hinges are engaged by the stopper, then close the DADF. If the book or
magazine is thicker than 30 mm (1.18 inches), start copying with the DADF open.
•Off: Disable this feature.
•Left Page: Scans only the left page of the book.
•Right Page: Scans only the right page of the book.
•Both Pages(From Left): Scans both facing pages from the left page.
•Both Pages(From Right): Scans both facing pages from the right page.
•Book Center & Edge Erase: You can change the void area setting for the
binding around the entire book-edge; or for the center width and side
edges.
Advanced Fax (fax user only)
Set the sending options for fax, such as Quick Start Fax and Delay Send.
•Off: Disables this feature.
•Quick Start Fax: The machine will begin to transmit the fax right after the
first page has been scanned. Originals with many pages can be sent this way
without overflowing the machine’s memory.
•Delay Send: Set your machine to send a fax at scheduled time. Define the
Job Name and Start Time.
You can delay a fax by any length of time starting 1 minute and 24 hours
after the scan.
Email Settings
Set email information, such as From, Subject and Message.
Understanding the fax screen
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6. Scan & Send (Faxing)
Original Type
Use this setting to improve copy quality by selecting the appropriate document
type for the current job.
•Text: Use if the original is mostly text and very few or no images.
•Text/Photo: Use if the original is a mix of text and images.
•Photo: Use if the original is mostly or exclusively images.
Original Size
Use this option to set the actual paper size of the originals.
•Auto: Automatically detect the size of original (see "Media sizes
automatically detected" on page 57).
•Mixed Size: Automatically detect the size of original if the original uses a
combination of different paper types.
•Custom size: If you need to set a custom value for a special size of paper,
use the arrows to set the required size.
Original Orientation
Use this option to set the orientation of the original.
•Upright Images: The original is in landscape orientation. The images or text
in the original are parallel to the long edge of the page.
•Sideways Images: The original is in portrait orientation. The images or text
in the original are perpendicular to the long edge of the page.
Color Mode
Use one of these options to scan the original among Color, Gray or Mono.
•Mono: Displays an image in black and white.
•Gray: Displays an image in gray.
•Color: Displays an image in color.
JPEG file format cannot be selected if color mode is set as MONO.
Image Adjustment
This option allows you to manually adjust the image.
•Darkness: Allows you to adjust the darkness of the scanned output file. This
feature is useful when scanning faded originals or originals with little
contrast.
•Sharpness: Allows you to adjust the edges of text so that it is easier to read.
You can also use this feature to enhance the details of images.
•Contrast: allows you to adjust the contrast to make the scanned output
crisper or smoother. You can use this feature to improve the quality of an
image or increase the readability of text.
Understanding the fax screen
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6. Scan & Send (Faxing)
Background Adjustment
This option allows you to compensate for originals that contain color in the
background, such as newspapers or catalogs. You can use the options in this
menu to make the copies easier to read.
•Background Density: Allows you to adjust the density of the background
in the scanned image. This feature is useful when scanning originals that
have turned yellow from age or originals with a dark background.
•Backside Image: Allows you to erase any text or images that show through
from the other side of the original. You can use this feature to ensure that
your scanned output is clearly legible.
5
Fax screen
Command keys
ButtonNameDescription
KeypadOpen the keypad.
FavoritesOpen a list of frequently-used addresses.
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6. Scan & Send (Faxing)
RecentView any recently-used addresses.
Groups
Open a list of group addresses.
ContactsOpen a list of your contacts.
PausePause the current job.
Add ContactsAdd a new contact to your addresses.
Add ToAdd to the destination list.
Destination ListOpen the destination list.
On HookEnable On Hook dialing. When you hear the dial
tone, enter a fax number using the numeric
keypad on the control screen.
SendSend the fax.
ButtonNameDescription
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6. Scan & Send (Faxing)
Sending a fax
This section explains how to send a fax and the special methods of transmission.
You can place the originals use either the DSDF or the scanner glass. If the
originals are placed on both the DSDF and the scanner glass, the machine
will read the originals on the DSDF first, because it has higher scan priority.
6
Setting the fax header
In some countries, you are required by law to specify your fax number on any fax
you send.
1
Tap Settings > Fax Settings > Machine ID & Fax No on the display
screen.
2
Tap the ID Name input box. The pop-up keyboard appears.
3
Enter your name or the company name (see "Understanding the pop-up
keyboard" on page 39).
4
Tap Done.
5
Tap the Fax Number input box.
6
Enter your fax number using the numeric keypad on the control panel.
7
Tap Done.
8
Tap or select other settings.
7
Sending a fax
1
Place the originals face up in the DSDF or place a single original face
down on the scanner glass and close the DSDF (see "Loading originals"
on page 46).
2
Tap Send from the home screen or Apps.
3
Adjust the document settings in the Send tab or More tab.
4
Tap and enter a fax number directly using on the screen, then tap
or using Favorites, Recent, Groups, Contacts tap from the display
screen.
•You can send a fax up to 10 destinations at once.
•You can view and delete a destination from Destination List ().
•To insert a pause, tap while entering the fax number. A dash (-)
appears on the display when a pause is inserted.
•If you want to use On Hook dial, tap and enter a fax number using
the numeric keypad on the screen while you hear the dial tone.
5
Press to start the process.
Sending a fax
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6. Scan & Send (Faxing)
•You can send a fax directly from your computer (see "Using a fax in your
computer" on page 132).
•When you want to cancel a fax job,tap (Stop) from virtual hard key
before the machine starts transmission. Or tap Job Status from the
home screen or Apps, select the job you want to delete (see "Job Status"
on page 35).
•You cannot send emails with the machine while it is sending a fax.
Sending a fax using speed dial numbers
When you are prompted to enter a destination number for your fax, you can use
a speed dial number previously set by you.
•1-500 can be assigned for the speed dial numbers
•For one-digit speed dial numbers, press and hold the corresponding
number on the numeric keypad on the control panel.
•For two or more digit speed dial numbers, press the first digit button and
hold the last number on the numeric keypad on the control panel.
Resending automatically
If the line is busy or there is no answer when you send a fax, the machine
automatically redials the number.
To change the time interval between redials and/or the number of redial
attempts, follow the steps below:
Tap Settings > Fax Settings > Redial on the display screen.
Delaying a fax transmission
You can set your machine to send a fax at a later time (see "Advanced Fax (fax
user only)" on page 121).
To cancel a delayed fax, tap Off before it is sent.
145
6. Scan & Send (Faxing)
Receiving a fax
This section explains how to receive faxes, and the special options available.
8
Changing Receive Mode
Your machine is preset to Fax mode at the factory. When you receive a fax, the
machine answers the call after a specified number of rings and automatically
receives the fax. If you want to change to another receive mode, follow the steps
below:
Tap Settings > Fax Settings > Receive Mode on the display screen.
•Telephone: Receive faxes by pressing On Hook and then (Start) from
virtual hard key.
•Fax: Receive incoming faxes normally and immediately enter the fax
reception mode.
•Answering Machine/Fax: Use when an answering machine is attached to
your machine. Your machine answers the incoming call, and the caller can
leave a message on the answering machine. If the fax machine senses a fax
tone on the line, the machine automatically switches to Fax mode to receive
the fax.
Receive start code: When you receive a call on the extension phone and
hear fax tones, press the keys *9* on the extension phone. The machine
receives the fax. Press the buttons slowly in sequence. If you still hear the fax
tone from the remote machine, try pressing *9* once again.
9
Receiving manually in Telephone mode
You can receive a fax call by pressing On Hook and then pressing (Start)
from virtual hard key when you hear a fax tone from the remote machine. The
machine begins receiving a fax.
10
Receiving automatically in Answering Machine/Fax
mode
To use this mode, you must attach an answering machine to the EXT socket on
the back of your machine. For more details, refer to “Fax kit installation guide”.
If the caller leaves a message, the answering machine records the message as
normal. If your machine detects a fax tone on the line, it automatically starts to
receive the fax.
Receiving a fax
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6. Scan & Send (Faxing)
•If you have set your machine to this mode and your answering machine
is turned off, or no answering machine is connected to the EXT socket,
your machine automatically enters Fax mode after a predefined number
of rings.
•If your answering machine has a configurable ring counter, set it to
answer incoming calls before it rings more than once.
•If you are in Telephone mode when the answering machine is
connected to your machine, you must switch off the answering machine.
Otherwise, outgoing messages from the answering machine will
interrupt your phone conversations.
11
Receiving in Secure Receive mode
You may need to prevent your received faxes from being accessed by
unauthorized people. You can turn on secure receiving mode to restrict printing
of incoming faxes when the machine is unattended. In Secure Receive mode, all
incoming faxes are saved to memory.
1
Tap Settings > Fax Settings > Secure Receive on the display screen.
Secure Receive mode can only be configured by a user with a registered ID
and a password on the machine. When the machine requests, enter your ID
and password.
2
Tab On to enable this feature.
When the machine receives a fax in this mode, Print option becomes
available. If you want to print the secured faxes, tap Print. All secured faxes
will then be printed.
3
If you want to set a passcode, tab the passcode blank and enter a
passcode.
4
If you want incoming faxes to be always saved to memory, tap Whole
Day. Otherwise, proceed to the next step.
5
Tap Start Time and set the specific start time using the up/down
buttons. Tap Set when finished.
6
Tap End Time and set the specific end time using the up/down buttons.
Tap Set when finished.
7
Tap or select other settings.
To deactivate the Secure Receive feature, tap Off. Incoming faxes will be
automatically printed again.
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6. Scan & Send (Faxing)
12
Setting Received Fax Printing
Use this option to set printing options for received faxes.
Tap Settings > Fax Settings > Received Fax Printing on the display screen.
•Duplex: The machine prints received faxes on both sides of the paper.
•Output Tray: Specify the tray where the fax is printed.
•Staple: Enable the staple feature.
•Auto Reduction: Set to reduce the size of incoming pages automatically.
When receiving a fax containing pages as long as or longer than the paper
loaded in the paper tray, the machine can reduce the size of the original to
fit the size of the paper loaded in the machine. If you do not enable this
option, the machine cannot reduce the original to fit onto one page. The
original will be divided and printed in actual size on two or more pages.
•Printing Large Pages: Use to fit where faxes are printed.
•Stamp Received Name: Print the received fax information on printouts.
•Paper Source: Select a tray as the paper source.
The Finishing Tray and Top Tray are available only when the optional
standard 2-bin finisher is installed.
13
Forwarding faxes
You can set your machine to forward sent or received faxes to email, SMB, FTP,
etc. If you are out of the office but need to receive faxes, this feature may be
useful.
14
General fax settings
You can set the default fax options. Set the most frequently-used fax settings.
Tap Settings > Fax Settings on the display screen.
•Some menus may not appear on the display depending on options or
models. If so, it is not applicable to your machine.
•Click the (Help) from the home screen or (quick menu) and
then click on any option you want to know about.
•You can also use this feature from the SyncThru™ Web Service. Open a
web browser from a networked computer and type the IP address of your
machine. When SyncThru™ Web Service opens, click Settings tab >
Machine Settings > Fax (see "Settings tab" on page 170).
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6. Scan & Send (Faxing)
OptionDescription
Machine ID & Fax NoYou can set the machine ID and fax number to
be printed at the top of each page.
RedialSet the machine to re-dial the fax number if
the recipient’s fax line is busyor not answered.
Set the number of re-dial attempts and the
interval between attempts.
•Redial Term: Select terms for re-dialing
using the up/down arrows.
•Redial Times: Select a re-dial time using
the up/down arrows. Select 0 to disable
redialing.
Prefix DialSet the number to be dialed before the
destination number. Users may use this to
access a PABX (e.g. 9) or an area code (e.g. 02).
Once this number is set, it automatically
appears on the screen when entering a
phone/fax number.
Dial ModeSet the dialing mode to either tone or pulse.
This setting may not be available depending
on your country.
ECM ModeSet the machine to correct errors. This helps
overcome poor line quality and ensures any
faxes you send are properly transmitted to any
other error correction-equipped fax machine.
Sending a fax in this mode may take more
time.
Modem SpeedSet the modem speed (4.8Kbps - 33.6Kbps).
Receive ModeSelect the fax receiving mode.
•Telephone: Press On Hook Dial and then
Start to receive a fax.
•Fax: Receive incoming faxes normally and
immediately enter the fax reception mode.
•Answering Machine/Fax: Use when an
answering machine is attached to your
machine. Your machine answers the
incoming call, and the caller can leave a
message on the answering machine. If the
fax machine senses a fax tone on the line,
the machine automatically switches to Fax
mode to receive the fax.
Ring to AnswerSet the number of times the machine rings
before answering an incoming call.
Toll SaveSet the machine to send faxes in the toll save
time to reduce phone bill costs.
OptionDescription
Receiving a fax
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6. Scan & Send (Faxing)
DRPD ModeEnable a user to answer several different
phone numbers on the same telephone line.
Set the machine to recognize different ring
patterns for each number. This setting may
not be available in your country.
Junk Fax SetupUse this feature to reject faxes sent from
numbers stored in memory as junk fax
numbers. This feature is useful to block any
unwanted faxes. When you turn this feature
on, you can access additional options to set
junk fax numbers. This option may not be
available in your country.
Secure Receive
a
Set the machine to save the received faxes in
memory so that unauthorized people cannot
access them when you are absent. This option
restricts printing of received faxes when the
machine is unattended.
•Off: Select to not use secure receive.
•On: Select to use secure receive.
•Print: Select to print faxes in the memory.
You need to log-in as an administrator to
print out received faxes in memory.
Received Fax PrintingSet options to print received faxes.
OptionDescription
Fax Country SettingSelect a country as default. Before changing
this, connect a telephone line to the machine.
When you change the country, a ping test is
performed.
Smart Fax DiagnosticsThe Smart Fax feature optimizes the settings
for your fax line.
•Auto Configuration: When sending and
receiving faxes, the machine regularly
checks for errors and automatically
configures the fax settings to ensure a
stable connection.
•Start: Allows you to automatically detect
or manually specify the environment when
sending or receiving faxes. Select Auto
Detection to automatically detect the
environment, or manually specify the
faxing environment as Normal,
VoIP(Office), Noise(Home), or Big Noise.
•Initialize Diagnostics Settings: Resets all
the settings.
a.May only be available for the administrator depending on the authentication settings
selected (see "Authentication" on page 324).
OptionDescription
7.Setting up an address
book
This guide gives you guidelines for the address book.
This chapter includes:
•Understanding the address screen151
•Using the control panel153
•Using SyncThru™ Web Service157
151
7. Setting up an address book
Understanding the address screen
The Address book app allows you to access and save frequently used addresses
in the machine. You can save fax numbers and email addresses as well as
addresses for SMB, FTP, and and so on.
Tap Address Book from the home screen or Apps. If you see a different screen,
tap to go to the home display screen.
•Click the (Help) from the home screen or (quick menu) and
then click on any option you want to know about.
•You can set general options (see "Setting options" on page 119).
1
Address screen
You can save frequently used fax numbers, e-mail addresses, SMB server
addresses, FTP server addresses in your machine.
•Contacts: Displays the name and contact information of contacts saved in
the address book.
•Favorites: Displays the name and contact information of contacts marked
as favorites in the address book.
•Groups: Lists the groups registered in the address book and the users
registered to those groups.
Understanding the address screen
152
7. Setting up an address book
You cannot add a group as a member of another group.
Command keys
To use some features, you may need to log-in as an administrator (see "Log-
in" on page 315).
Sub menu (Action overflow)
To use some features, you may need to log-in as an administrator (see "Log-
in" on page 315).
•Search: Searches the names and contact information in the Contacts list.
•Delete Contacts: Delete the contacts you set.
•Import: You can import the address book saved from another MFP or same
MFP.
•Export: You can export the address book saved from another MFP or same
MFP.
ButtonNameDescription
Quick MenuShow the quick menu.
Address bookOpen your list of addresses
SearchSearch for a desired address.
Add
Add a contact, favorites, or group.
EditSelect the address you want to edit and tap this
button.
My ProgramShows list of added programs.
Sub menu (Action
overflow)
Open the sub menu.
153
7. Setting up an address book
Using the control panel
2
Storing individual addresses
1
Tap Address on the home screen or Apps > Tap (add) on the display
screen
2
Tap the Name input box, and then enter the name of the recipient.
Tab (favorites) icon for addresses you use often and want to find easily.
3
Tap the Email input boxes to enter that information of the recipient.
4
Speed No. is automatically assigned with the first number of unused
numbers.
Use the Speed No. on the numeric keypad to select an address quickly.
5
Tap the Fax input box and enter the fax number using the numeric
keypad on the control panel. You can enter only numbers, area code first
if necessary.
•Inserting a pause: On some telephone systems, you must dial an access
code (like 9) and listen for a second dial tone before dialing the number.
In such cases, you can insert a pause in the telephone number.
6
Tap the SMB, Email, and/or FTP input boxes to enter that information of
the recipient.
•If you want a SMB or FTP server to allow anonymous connections, select
the Anonymous from Login Type.
•If the SMB server you entered is not registered to any domain, leave it
blank or enter the computer name of the SMB server.
•User Login Name: Select this option to create a sub-folder in the file
folder you selected. The sub-folder is named according to the user name
entered in step 5. If the file folder already has a sub-folder of the same
name, the machine does not create a sub-folder.
•Folder Creation Cycle: Set the cycle of sub-folder creation. The machine
creates sub-folders according to this option. If the file folder already has
a sub-folder of the same name, the machine does not create a sub-folder.
-Every Day: A sub-folder is created every day using the name format
“YYYY-MM-DD” (for example, “2014-01-01”).
-Every Month: A sub-folder is created every month using the name
format “YYYY-MM” (for example, “2014-01”).
-Every Year: A sub-folder is created every year using the name format
“YYYY” (for example, “2014”).
•Create Group For Multiple Files: If you select this option and scan
multiple files, the machine creates a sub-folder in the file folder you
selected to store all sent files.
If all folder creation options are enabled at the same time, sent files are
stored as below.
-When a single scanned file is sent:
\\folder\user name\2014-01-01\DOC.jpg
-When multiple scanned files are sent:
\\folder\user name\2014-01-01\DOCJPEG\DOC000.jpg
Using the control panel
154
7. Setting up an address book
\\folder\user name\2014-01-01\DOCJPEG\DOC001.jpg
\\folder\user name\2014-01-01\DOCJPEG\DOC002.jpg
7
Tap OK to save the information.
3
Editing Individual address
When editing a contact, tap a field to change or delete the information, or add
additional fields to the contact’s information.
1
Tap Address book > Contacts on the home screen or Apps.
2
Tap the name of individual you want to edit. Tap (edit).
If you want to delete an individual address, check the box of that address
and tap Sub menu (Action overflow) > Delete Contacts.
3
Tap the input field for the information you want to change. The pop-up
keyboard appears, allowing you to type in the field.
4
Tap Done to save the information.
4
Storing address groups
1
Tap Address book on the home screen or Apps > Groups > on the
display screen.
2
Tap the Name input field and enter a name for the group.
3
Tap +Add Contact and check the boxes for any addresses you want
include in the group. Tap Done when you are finished.
To search for a contact, tap the search field in the +Add Contact screen.
Enter the first few letters of a contact’s name or tap the (search) icon to
show all contacts. In the list that appears, check the boxes for the contacts
you want to add and tap Done.
4
Tap Done to save the information.
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155
7. Setting up an address book
5
Editing address groups
1
Tap Address book > Groups on the home screen or Apps.
2
Tap the name of group you want to edit and tap (edit).
If you want to delete an address group, check the box for the group you
want to delete and tap (delete).
3
Tap the group name input field to change the name of the group.
4
Tap +Add contact and check the boxes for any addresses you want
include in the group. Tap Done when you are finished.
To search for a contact, tap the search field in the +Add contact screen.
Enter the first few letters of a contact’s name or tap the (search) icon to
show all contacts. In the list that appears, check the boxes for the contacts
you want to add and tap Done.
5
To remove an individual address from the group, check the box for that
address and tap(delete).
6
Tap Done to save the information.
6
Searching for address book entries
You can search the addresses that are currently stored in the address book.
1
Tap Address book > Contacts or Groups on the home screen or Apps.
2
Tap the (search) input field and enter a name or part of a name to
search for.
3
The machine then displays the search results.
7
Deleting address book entries
You can delete addresses currently stored in the address book.
To use this feature, you may need to log-in as an administrator (see "Log-in"
on page 315).
1
Tap Address book > Contacts or Groups on the home screen or Apps.
2
Check the boxes of the addresses you want to delete and tap tap
Sub menu (Action overflow) > Delete Contacts.
Using the control panel
156
7. Setting up an address book
3
Tap OK in the confirmation window and the selected addresses are
deleted from the address book.
8
Viewing the address book
You can browse for individual addresses and groups.
1
Tap Address book on the home screen or Apps.
2
Tap an address to see more information about it.
You can tap (edit) when viewing an address to edit its information
directly, or when viewing an address group to see a list of that group’s
members.
157
7. Setting up an address book
Using SyncThru™ Web Service
You can store addresses conveniently from the networked computer using
SyncThru™ Web Service. Only for users registered on the machine can store
addresses through login SyncThru™ Web Service.
9
Storing on your local machine
This method allows you to store addresses on your machine’s memory. You can
add addresses and group them into categories.
Adding individual addresses to the address book
1
Open a web browser from your networked computer.
2
Enter your machine’s IP address as the URL in the browser (for example,
http://123.123.123.123)
3
Press Enter or click Go to access the SyncThru™ Web Service shows.
4
Click Login.
5
Enter your ID and password and select a domain to log in to.
6
Click Login.
7
Click Address Book.
8
Click Add.
9
Enter a name to add and select a speed dial number in the General field.
•A Speed Dial Number allows you to enter that number on the numeric
keypad to dial that number quickly.
•Check Favorites for addresses you use often.You can easily find them in
search results.
10
Enter an email address in the Email field.
11
Enter a fax number in the Fax field.
12
Check the enable SMB box in SMB and enter the SMB information.
13
Enter a server IP address or a host name in SMB Server Address.
14
Enter a server port number in SMB Server Port.
15
Enter a login name in Login Name.
If you want to allow anonymous connections to your SMB or FTP server,
check the Anonymous box. This box is unchecked by default. If you
checked the Anonymous box, go to step 18.
16
Enter a password in Password and re-enter the same password in
Confirm Password.
17
Enter a domain name in Domain.
Using SyncThru™ Web Service
158
7. Setting up an address book
If the SMB server you entered is not registered to a domain, leave this field
blank or enter the computer name of the SMB server.
18
Enter the scan file folder to store scanned images in Path.
Example: /shared_Folder/
19
Select Scan folder creating policy options:
•Create new folder using login name: If you select this option, the
machine creates a sub-folder in the file folder you selected. The sub-
folder is named using the user name from step 15.
If the file folder already has a sub-folder of the same name, the machine
does not create a sub-folder.
•Create new folder every: You can set the cycle of sub-folder
creation. The machine create a sub-folder according to these
options:
If the file folder already has a sub-folder of the same name, the machine
does not create a sub-folder.
-Day: A sub-folder is created every day using the name format
“YYYY-MM-DD” (for example, “2012-01-01”).
-Month: A sub-folder is created every month using the name
format “YYYY-MM” (for example, “2012-01”).
-Year: A sub-folder is created every year using the name format
“YYYY” (for example, “2012”).
•Create new folder only if scan output consist of several files: If
you select this option and multiple files are scanned, the machine
creates sub-folders in the file folder you selected and the sent files
are stored in the sub-folder.
If all folder creation options are enabled at the same time, sent files are
stored as below.
•When a single scanned file is sent:
\\folder\user name\2012-01-01\DOC.jpg
•When multiple scanned files are sent:
\\folder\user name\2012-01-01\DOCJPEG\DOC000.jpg
\\folder\user name\2012-01-01\DOCJPEG\DOC001.jpg
\\folder\user name\2012-01-01\DOCJPEG\DOC002.jpg
20
Select the policy for generating file names in Filing Policy. If the server
already contains a file of the same name, the file is processed based on
the following options.
•Change Name: The sent file is automatically saved as a pre-defined
file name.
•Cancel: Do not save the sent file.
•Overwrite: Overwrite the existing file with the newly sent file.
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7. Setting up an address book
21
Enter the file name in File Name to store on the server.
22
To verify that the process is working with your settings, click Test.
23
Enter FTP server information as you did for SMB.
24
Click Apply.
Click Undo to delete the information you entered. If you click Cancel, the
Add window is closed.
Editing individual addresses in Address Book
1
Open a web browser from your networked computer.
2
Enter your machine’s IP address as the URL in the browser (for example,
http://123.123.123.123).
3
Press Enter or click Go to access the SyncThru™ Web Service page.
4
Click Login.
5
Enter your ID and password, and select a domain to log in to.
6
Click Login.
7
Click Address Book.
8
Check the box for the address you want to edit and click Edit.
9
Change the address information.
10
Click Apply.
Click Undo to reverse any changes you entered. Click Cancel to close the
window without saving any changes.
Deleting individual addresses in Address Book
1
Open a web browser from your networked computer.
2
Enter your machine’s IP address as the URL in the browser(for example,
http://123.123.123.123).
3
Press Enter or click Go to access the SyncThru™ Web Service page.
4
Click Login.
5
Enter your ID and password, and select a domain to log in to.
6
Click Login.
7
Click Address Book.
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7. Setting up an address book
8
Check the boxes of the addresses you want to delete and click Delete.
Check the box at the top of the column to select all addresses.
Click OK in the confirmation window to delete the addresses.
Searching for individual addresses in the address
book
1
Open a web browser from your networked computer.
2
Enter your machine’s IP address as the URL in the browser (for example,
http://123.123.123.123)
3
Press Enter or click Go to access the SyncThru™ Web Service page.
4
Click Login.
5
Enter your ID and password, and select a domain to log in to.
6
Click Login.
7
Click Address Book.
You can sort the address book by clicking each column header. For example,
click Speed No. to sort the addresses by speed dial number. Click a column
a second time to reverse the sort order.
8
Enter a name or part of a name to search for in the search field.
You can search for addresses in a specific category such as Fax Number,
Email, SMB, and so on.
For example, if you want to find a fax number, click the drop down list next
to and select Fax Number.
9
Click and the search results appear.
You can see the addresses in a specific category such as Fax Number, Email,
SMB, etc.
For example, if you want to see the addresses which are included fax
number, click drop down list below LDAP and select Fax Number.
Importing Address Book
You can edit the exported address book in CSV file format and send it back to the
machine by exporting to the machine from your computer.
Followings are the conditions for editing the imported CSV file.
•Password-protected or security enhanced CSV file cannot be edited.
•The CSV file needs to be saved in Notepad program in UTF-8.
•Do not change the first row (model name, version, title field).
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7. Setting up an address book
•Use comma(,) as a separator.
•When importing the address book data from a computer to the machine,
the existing address book data is deleted.
•Make sure to enter valid data. If you enter invalid data, unexpected errors
can occur. Refer to the below rules for entering valid data.
-Speed dial: A number is required for each address. You cannot use
duplicate numbers. Only numbers are allowed.
-User Name: This field is not mandatory. You can enter up to 64 byte
in UTF-8. <, “, >, \, / in not allowed.
-Fax: This field is not mandatory. You can enter up to 40 byte using
numbers (0-9) and special characters (#,*,-).
-Email: This field is not mandatory. You can enter up to 128 byte in
email address format (ex: printer@domain.com)
1
Access the SyncThru™ Web Service (see "Logging into SyncThru™ Web
Service" on page 168).
2
Click Address Book tab >Individual.
3
Select Import from the Task drop down list.
4
Select Browse, and select the stored file.
5
Click Import > OK.
Exporting Address Book
This feature may not be available depending on model or optional goods
(see "Features by model" on page 8).
You can import the address book saved in the machine to the computer in CSV
file format using SyncThru™ Web Service.
1
Access the SyncThru™ Web Service (see "Logging into SyncThru™ Web
Service" on page 168).
2
Click Address Book tab >Individual.
3
Select Export from the Task drop down list.
4
Select the option you want and click the Export button.
Then the address book file stored in your computer.
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7. Setting up an address book
Grouping addresses in address book
1
Open a web browser from your networked computer.
2
Enter your machine’s IP address as the URL in the browser (for example,
http://123.123.123.123).
3
Press Enter or click Go to access the SyncThru™ Web Service page.
4
Click Login.
5
Enter your ID and password and select a domain as you log in the
machine.
6
Click Login.
7
Click Address Book.
8
Click Groups.
9
Click Add Group.
10
Enter the group name to be added in Group Name.
11
Check Add individual(s) after this group is created.
If you do not want to add individual addresses to the group address you
made, skip this step. You can add individual addresses next time pressing
Group Details.
12
Click Apply.
13
Check the addresses you want to add to Group Address Book in
Individual Address Book.
14
Click the arrow in the middle. The selected addresses are added in Group
Address Book.
15
Click Apply.
Editing address groups in Address Book
1
Turn your networked computer on and open the web browser.
2
Enter your machine’s IP address as the URL in a browser.
(Example, http://123.123.123.123)
3
Press Enter or click Go to access the SyncThru™ Web Service shows.
4
Click Login.
5
Enter the ID and password, and select a domain as you log in the
machine.
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7. Setting up an address book
6
Click Login.
7
Click Address Book.
8
Click Groups.
9
Check the group address you want to edit and press Edit Group.
10
Change the group address information.
11
Click Apply.
Press Undo to delete the information you entered. If you press Cancel, the
Edit window closes.
Deleting address groups from Address Book
1
Open a web browser from your networked computer.
2
Enter your machine’s IP address as the URL in the browser (for example,
http://123.123.123.123)
3
Press Enter or click Go to access the SyncThru™ Web Service page.
4
Click Login.
5
Enter the ID and password, and select a domain as you log in the
machine.
6
Click Login.
7
Click Address Book.
8
Click Groups.
9
Check the box for the groups you want to delete.
10
Click Delete Group.
Click OK when the confirmation window appears.
Checking address groups
You can see information about address groups and add or delete individual
addresses from the group in the Group Details window.
1
Open a web browser from your networked computer.
2
Enter your machine’s IP address as the URL in the browser (for example,
http://123.123.123.123)
3
Press Enter or click Go to access the SyncThru™ Web Service page.
4
Click Login.
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7. Setting up an address book
5
Enter the ID and password, and select a domain as you log in the
machine.
6
Click Login.
7
Click Address Book.
8
Click Groups.
9
Click the group address you want to see and click Group Details.
•You can add individual addresses directly. Check the addresses you want
to add to Group Address Book in Individual Address Book.
•You can delete individual addresses directly. Check the addresses you
want to delete and press Delete in Group Address Book.
8.Management tools
This chapter introduces management tools provided to help you make full use of your machine.
This chapter includes:
•Accessing management tools166
•SyncThru™ Web Service167
•Easy Capture Manager174
•Samsung AnyWeb Print175
•Easy Eco Driver176
•Using Samsung Easy Document Creator177
•Using Samsung Easy Printer Manager178
•Using Samsung Printer Status181
•Using Samsung Printer Experience183
•Using Box190
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8. Management tools
Accessing management tools
Samsung provides a variety of management tools for Samsung printers.
1
Make sure that the machine is connected to your computer and powered on.
2
From the Start menu, select Programs or All Programs.
•For Windows 8, from the Charms, select Search > Apps.
3
Find Samsung Printers.
4
Under Samsung Printers, you can see installed management tools.
5
Click the management tool you want to use.
•After installing the driver, for some management tools, you can access them directly from the Start menu > Programs or All Programs.
•For Windows 8, after installing the driver, for some management tools, you can access them directly from the Start screen by clicking on the corresponding tile.
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8. Management tools
SyncThru™ Web Service
This chapter gives you step-by-step instructions for setting up the network
environment through SyncThru™ Web Service.
•Internet Explorer® 6.0 or higher is the minimum requirement for
SyncThru™ Web Service.
•Some menus may not appear on the display screen depending on the
settings or models. If so, it is not applicable to your machine.
1
What is SyncThru™Web Service?
If you have connected your machine to a network and set up TCP/IP network
parameters correctly, you can manage the machine via SyncThru™ Web Service.
Use SyncThru™ Web Service to:
•View the machine’s device information and check its current status.
•Change TCP/IP parameters and set up other network parameters.
•Change the printer preference.
•Set the email notifications advising of the machine’s status.
•Get support for using the machine.
•Upgrade machine software.
2
Required web browser
You need one of the following web browsers to use SyncThru™ Web Service.
•Internet Explorer® 6.0 or higher
•Chrome 4.0 or higher
•FireFox 3.0 or higher
•Safari 3.0 or higher
3
Connecting to SyncThru™ Web Service
IPv4 supported web browser
1
Start a web browser, such as Internet Explorer®, that supports IPv4
addressing as a URL.
Enter the machine’s IP address (http://xxx.xxx.xxx.xxx) in the address
field and press the Enter key or click Go.
You can get the machine’s IP address from the machine (see"Report" on
page 330).
2
Your machine’s SyncThru™ Web Service website opens.
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8. Management tools
IPv6 supported web browser
1
Start a web browser, such as Internet Explorer®, that supports IPv6
addressing as a URL.
2
Select one of the IPv6 address (Stateless Address, Stateful Address,
Manual Address, Link-Local) from Network Configuration Report.
You can get the machine’s IPv6 address from the machine report
(see"Report" on page 330).
3
Enter the IPv6 addresses (eg., http://[3ffe:10:88:194:213:77ff:fe82:75b]).
The address must be enclosed in '[ ]' brackets.
4
Your machine’s SyncThru™ Web Service website opens.
4
Logging into SyncThru™ Web Service
Before configuring options in SyncThru™ Web Service, you need to log-in as an
administrator. You can still use SyncThru™ Web Service without logging in, but
you will not have access to or view the Settings tab and the Security tab.
1
Click Login on the upper right of the SyncThru™ Web Service website.
A log-in page appears.
2
Type in the ID and Password and select the Domain. Then click on
LOGIN.
Use the same login ID, Password, Domain as when logging in from the
machine (see "Log-in" on page 315.)
If you want to create a new user or change the password, see "Security tab"
on page 171.
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8. Management tools
5
Information tab
This tab gives you general information about your machine. You can check
things, such as the machine’s status, supplies’ status, count information,
network information, and more. You can also print reports, such as
configuration page.
•Active Alerts: You can check the current alerts in the machine. Use this
information to troubleshoot machine errors.
•Supplies: You can check the supplies’ information. For toner cartridges and
imaging units, supplies’ status is displayed with a visual graph showing you
the amount of each supply left. Page counts are also available which can
help you predict when to change the supplies. This feature is also available
from the machine (see "Management" on page 330).
•Usage Counter: You can check the billing information and usage counter of
the machine. This feature is also available from the machine (see "Counter"
on page 36).
•Current Settings: Shows the current settings of the machine and network.
•Machine Information: Shows the current machine settings.
•Network Information: Shows the current network settings. Use this page
as a reference and change the necessary settings needed for using the
network.
•Security Information: Shows the current security settings of the machine
and network.
•Print Information: You can print all the reports provided by your machine.
You can use these reports to help you maintain your machine. This feature
is also available in the machine (see "Report" on page 330).
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8. Management tools
6
Box tab
You can manage the Box. This feature is also available from the machine (see
"Using Box" on page 190).
Forward / Print / Send / Download
You can manage the folder and files in Forward, Print, Send, Download.
•Add: You can create Box in Print, Send, Download tab and Secured Box in
Print, Send tab.
•Delete: You can delete Box and file in Forward, Print, Send, Download tab.
•Edit: You can edit Box and file name in Print, Send, Download tab.
•Browse: If you want to browse the Box, check the Box you want then click
Browse.
•Task: You can copy and move the Box and files in Print, Send, Download
tab.
7
Address book tab
You can manage the address book. This feature is also available from the
machine (see "Understanding the address screen" on page 151).
•Individual: You can manage individual entries in the address book.
•Group: You can manage group address books.
8
Settings tab
Settings tab has sub menus, Machine Settings and Network Settings. You
cannot view or access this tab if you do not log-in as an administrator (see
"Logging into SyncThru™ Web Service" on page 168).
•Machine Settings: You can set machine settings.
-System: You can set machine related settings.
-Printer: You can set print related settings such as darkness or adjust the
background. This feature is also available from the machine (see "Print
Settings" on page 328).
-Copy: You can set copy related settings such as darkness or adjusting
the background. This feature is also available from the machine (see
"Setting options" on page 104).
-Fax: You can set fax related settings such as fax number or redial times.
This feature is also available from the machine (see "Understanding the
fax screen" on page 134).
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8. Management tools
-Scan & Send: You can set scan related settings. This feature is also
available from the machine (see "Understanding the Scan & Send
screen" on page 115).
-Box: You can set box related settings.This feature is also available from
the machine (see "Using Box" on page 190).
-Address Book Settings: This address book contains contacts that are
available to all users. You can use the address book to make contacts
available to anyone who uses the machine.
-E-mail Notification: When an error occurs or the consumables are
running out, the machine sends a notification to the administrator via e-
mail. You can set whether to use this feature or not. You can also select
which alerts to receive and when.
•Network Settings: You can set up the network environment to use your
machine as a network machine. You can also set the settings from the
machine. Refer to the network setup chapter (see "Network setup" on page
338).
-General: You can set general machine information to use in the
network and set ethernet settings. This feature is also available from the
machine (see "Ethernet" on page 341).
-TCP/IPv4, TCP/IPv6, Raw TCP/IP, LPR, IPP,Telnet, WSD, SLP, UPNP,
mDNS, CIFS, SNMP, SNMPv1/v2, SNMPv3: You can set protocol
settings.This feature is also available from the machine
-Outgoing Mail Server (SMTP): You can set server settings for outgoing
emails. If this setting is not configured, you cannot use scan to email
feature. Outgoing emails will be sent through SMTP server you set here.
This feature is also available from the machine (see "Network Protocol"
on page 334).
-HTTP: You can allow or block users from accessing the SyncThru™ Web
Service. This feature is also available from the machine (see "Network
Protocol" on page 334).
-Proxy: You can set proxy settings and enable authentication to connect
to licence server through http proxy server. These proxy settings are
provided currently only if the administrator wants to update an XOA
application’s license online through proxy server.
9
Security tab
The security tab has System Security, Network Security, User Access Control
and System Log. You cannot access this tab if you do not log-in as an
administrator (see "Log-in" on page 315).
•System Security: From the SyncThru™ Web Service, select the Security tab >
System Security.
-System Administrator: Enter the system administrator’s information.
The machine sends email notification to the email address set here. This
feature is also available from the machine (see "Contact Information" on
page 337).
-Feature Management: You can enable/disable network features.
Check the features you want to enable and click Apply.
-Information Hiding: You can enable/disable network features. Check
the features you want to enable and click Apply.
-Restart Device: You can reboot your machine. Click the Restart Now
button to reboot.
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8. Management tools
•Network Security: From the SyncThru™ Web Service, select the Security tab
> Network Security.
-Digital Certificate: You can manage digital certificates. A digital
certificate is an electronic certificate that verifies the secure association
between communication nodes. You need to add the certificate for SSL
communication. This feature is also available from the machine (see
"Network Security" on page 335).
-Secure Connection: You can enable or disable secure connection to
use more enhanced secure network channel. For secure
communication, using the Secure Connection feature is
recommended.
-SNMPv3: You can set SNMPv3.
-IPSecurity: You can set IP security settings.
-IP/MAC Filtering: You can set filtering options for IP and MAC
addresses. If the administrator does not add a filtering rule for IPv4, IPv6,
and MAC addresses, nothing is filtered. If the administrator has added a
filtering rule, filtering will be applied to the entered IPv4, IPv6, and MAC
addresses.
-IPv4 Filtering: You can enable/disable IPv6 filtering as well as manage
filtering rules. This feature is also available from the machine (see
"Network filtering settings" on page 346).
-IPv6 Filtering: You can enable/disable IPv6 filtering as well as manage
filtering rules. This feature is also available from the machine (see
"Network filtering settings" on page 346).
-MAC Filtering: You can enable/disable Mac filtering as well as manage
filtering rules. This feature is also available from the machine (see
"Network filtering settings" on page 346).
-802.1x: You can enable/disable 802.1x Security as well as manage
filtering rules. This feature is also available from the machine (see
"802.1x" on page 334).
•External Authentication Server: Set the servers for authentication.
•802.1x: You can enable 802.1x authentication, which is a port-based
authentication. If this authentication is enabled, the machine is not allowed
to access through the protected side of the network until the machine is
authorized. Use this feature to protect your network. This feature is also
available from the machine (see "802.1x" on page 334).
•User Access Control: You can restrict users from accessing the machine or
application. You can also give specific permission for user to only use certain
feature of the machine. For example, you can allow user A to only use print
feature. In this case, user A will not be able to scan, copy or fax with the
machine.
-Authentication (Activating access control): You can choose the
authentication method for user authentication. Select a mode and click
on the Options button. This feature is also available from the machine
(see "Authentication" on page 324).
-Authorization (Giving rights): You can give permissions to a user to
only use certain features of the machine.
-Authority Management: You can give different rights to different
users. For example, you can allow user A to use all the machine’s
functions while giving user B only the right to print.
-Accounting: You can manage accounts.
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8. Management tools
-User profile: You can store user information on the machine’s hard
drive. You can use this feature to manage the users using the machine.
You can also group the users and manage them as a group. You can add
up to 1,000 entries. User identified by user ID and password are allowed
to modify their password. They are allowed to view all of their profile
information. When it comes to the role, users are allowed to see only the
role they belong to but not its permissions.
•System Log: You can keep logs of events that have happened in the
machine. The administrator can record and manage the machine usage
information by keeping the system log files. The system log files are stored
on the machine’s HDD (hard disk drive), and when it is full, it will erase old
data. Export and save the important audit data separately using the
exporting feature.
-Log configuration: You can enable or disable keeping logs. You can
also backup log files by periods and transfer to a repository server.
-Log Viewer: You can view, delete, and search log files.
10
Maintenance tab
This tab allows you to maintain your machine by upgrading firmware, managing
applications, and setting contact information for sending emails. You can also
connect to the Samsung website or download manuals and drivers by selecting
the Link menu.
•Firmware Version: You can check the firmware version used in the machine.
Check the version and update it if necessary. This feature is also available
from the machine (see "Machine Details" on page 336).
•Application Management: You can add or delete applications/license. If you
add an application, you need to activate the license of the installed
application. Some applications may not have a license. This feature is also
available from the machine (see "Application Management" on page 328)
•Backup/Restore: You can backup the machine’s configurations and restore
the configuration when there is a problem with the machine. The saved
(backed up) files can also be used to configure other machines.
•Contact Information: You can view contact information. To change the
information, (see "Contact Information" on page 337).
•Link : You can view links to useful websites where you can:
-view product information and get support (samsung website).
-download manuals and drivers.
-order consumable supplies.
-register your machine on-line.
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8. Management tools
Easy Capture Manager
•Available for Windows OS users only.
•This feature may not be available depending on model or optional goods (see "Software" on page 8).
Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key on the keyboard. Now you can easily print your captured screen as
captured or edited.
175
8. Management tools
Samsung AnyWeb Print
•Available for Windows OS users only.
•This feature may not be available depending on model or optional goods (see "Software" on page 8).
This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program.
Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).
176
8. Management tools
Easy Eco Driver
Available for Windows OS users only (see "Software" on page 8).
With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing.
Easy Eco Driver also allows you simple editing such as removing images and texts, and more. You can save frequently used settings as a preset.
How to use:
1 Open a document to print.
2 Open printing preference window (see "Opening printing preferences" on page 70).
3 From the Favorites tab, select Eco Printing Preview.
4 Click OK > Print in the window. A preview window appears.
5 Select the options you want to apply to the document.
You can see the preview of the applied features.
6 Click Print.
If you want to run Easy Eco Driver every time you print, check Start Easy Eco Driver before printing job checkbox in the Basic tab of the printing preference
window.
177
8. Management tools
Using Samsung Easy Document Creator
Samsung Easy Document Creator is an application to help users scan, compile,
and save documents in multiple formats, including .epub format. These
documents can be shared via social networking sites or fax. Whether you’re a
student needing to organize research from the library or a stay-at-home mom
sharing scanned pictures from last year’s birthday party, Samsung Easy
Document Creator will provide you with the necessary tools.
The Samsung Easy Document Creator provides features mentioned below:
•Image Scanning: Use for scanning single or multiple pictures.
•Document Scanning: Use for scanning documents with text or text and
images.
•Text Converting: Use for scanning documents that need to be saved in an
editable text format.
•Book Scanning: Use for scanning books with the flatbed scanner.
•SNS Upload: Provides an easy and quick way to upload scanned image or
existing images to a variety of social networking sites (SNS).
•E-Book Conversion: Provides the ability to scan multiple documents as
one E-Book or convert existing files into an E-Book format.
•Plug-in: Scan and fax directly from the Microsoft Office program.
Click the Help () button from the window and then click on any option
you want to know about.
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8. Management tools
Using Samsung Easy Printer Manager
•Available for Windows and Mac OS users only.
•For Windows, Internet Explorer 6.0 or higher is the minimum
requirement for Samsung Easy Printer Manager.
Samsung Easy Printer Manager is an application that combines Samsung
machine settings into one location. Samsung Easy Printer Manager combines
device settings as well as printing environments, settings/actions and
launching. All of these features provide a gateway to conveniently use your
Samsung machine. Samsung Easy Printer Manager provides two different user
interfaces for the user to choose from: the basic user interface and the advanced
user interface. Switching between the two interfaces is easy: just click a button.
11
Understanding Samsung Easy Printer Manager
To open the program:
For Windows,
Select Start > Programs or All Programs > Samsung Printers > Samsung
Toner Cartridge Stop). Turning off this option and continuing to print may damage the
device's system.
MessageMeaningSuggested solutions
Power and cable connecting problems
248
9. Troubleshooting
Power and cable
connecting problems
Click this link to open an animation about solving power problems.
ConditionSuggested solutions
The machine is not receiving
power,
or the connection cable
between the computer and
the machine is not connected
properly.
•Plug in the power cord and turn on the power switch (see "Turning on the machine" on page 26).
•Disconnect the machine cable and reconnect it (see "Connecting a network cable" on page 25).
249
9. Troubleshooting
Solving other problems
The following chart lists some trouble conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If
the problem persists, contact a service representative.
Other problems include:
•See "Display screen problem" on page 249.
•See "Paper feeding problems" on page 250.
•See "Printing problems" on page 251.
•See "Printing quality problems" on page 254.
•See "Copying problems" on page 258.
•See "Scanning problems" on page 259.
•See "Fax problems (optional)" on page 260.
•See "Operating system problems" on page 262.
26
Display screen problem
ConditionSuggested solutions
The display screen does
not show anything.
•Adjusts the brightness of the display screen.
•Turn the machine off and back on again. If the
problem persists, call for service.
250
9. Troubleshooting
27
Paper feeding problems
ConditionSuggested solutions
Paper jams during
printing.
Clear the paper jam (see "Clearing paper jams" on
page 217).
Paper sticks together.•Check the maximum paper capacity of the tray (see
"Print media specifications" on page 285).
•Make sure that you are using the correct type of
paper (see "Print media specifications" on page
285).
•Remove paper from the tray and flex or fan the
paper.
•Humid conditions may cause some paper to stick
together. Try a fresh ream of paper.
Multiple sheets of
paper do not feed.
•Different types of paper may be stacked in the tray.
Load paper of only one type, size, and weight.
•If multiple sheets have caused a paper jam, clear
the paper jam (see "Clearing paper jams" on page
217).
Paper does not feed
into the machine.
•Remove any obstructions from inside the machine.
•Paper has not been loaded correctly. Remove
paper from the tray and reload it correctly.
•There is too much paper in the tray. Remove excess
paper from the tray.
•The paper is too thick. Use only paper that meets
the specifications required by the machine (see
"Print media specifications" on page 285).
•If an original does not feed into the machine, the
DSDF rubber pad may require to be replaced.
Contact a service representative.
The paper keeps
jamming.
•There is too much paper in the tray. Remove excess
paper from the tray. If you are printing on special
materials, use the multi-purpose tray.
•An incorrect type of paper is being used. Use only
paper that meets the specifications required by the
machine (see "Print media specifications" on page
285).
•There may be debris inside the machine. Open the
front door and remove any debris.
•If an original does not feed into the machine, the
DSDF rubber pad may need to be replaced.
Contact a service representative.
Envelopes skew or fail
to feed correctly.
Ensure that the paper guides are against both sides of
the envelopes.
ConditionSuggested solutions
Solving other problems
251
9. Troubleshooting
28
Printing problems
ConditionPossible causeSuggested solutions
The machine
does not print.
The machine is not
receiving power.
Check the power cord connections.
Check the power switch and the
power source.
The machine is not
selected as the default
machine.
Select your machine as your default
machine in your Windows.
Check the machine for the following:
•The front door is not closed. Close the front door.
•Paper is jammed. Clear the paper jam (see "Clearing paper
jams" on page 217).
•No paper is loaded. Load paper (see "Loading paper in the
tray" on page 51).
•The toner cartridge or the imaging unit is not installed.
Install the toner cartridge or imaging unit.
If a system error occurs, contact your service representative.
The connection cable
between the computer
and the machine is not
connected properly.
Disconnect the machine cable and
reconnect it.
The connection cable
between the computer
and the machine is
defective.
If possible, attach the cable to
another computer that is working
properly and print a job. You can
also try using a different machine
cable.
The machine
does not print.
The port setting is
incorrect.
Check the Windows printer setting
to make sure that the print job is
sent to the correct port. If the
computer has more than one port,
make sure that the machine is
attached to the correct one.
The machine may be
configured incorrectly.
Check the Printing Preferences to
ensure that all of the print settings
are correct (see "Opening printing
preferences" on page 70).
The printer driver may be
incorrectly installed.
Repair the machine software.
The machine is
malfunctioning.
Check the display message on the
control panel to see if the machine
is indicating a system error. Contact
a service representative.
The document size is so
big that the hard disk
space of the computer is
insufficient to access the
print job.
If printing GUI, make more hard disk
space available for your print job
and try printing the document
again.
The machine
selects print
materials from
the wrong
paper source.
The paper option that
was selected in the
Printing Preferences
may be incorrect.
For many software applications, the
paper source selection is found
under the Paper tab within the
Printing Preferences. Select the
correct paper source. See the
printer driver help screen (see
"Opening printing preferences" on
page 70).
ConditionPossible causeSuggested solutions
Solving other problems
252
9. Troubleshooting
A print job is
extremely
slow.
The job may be very
complex.
Reduce the complexity of the page
or try adjusting the print quality
settings.
Half the page
is blank.
The page orientation
setting may be incorrect.
Change the page orientation in
your application. See the printer
driver help screen.
The paper size and the
paper size settings do
not match.
Ensure that the paper size in the
printer driver settings matches the
paper in the tray. Or, ensure that the
paper size in the printer driver
settings matches the paper
selection in the software
application settings you use.
ConditionPossible causeSuggested solutions
The machine
prints, but the
text is wrong,
garbled, or
incomplete.
The machine cable is
loose or defective.
Disconnect the machine cable and
reconnect. Try a print job that you
have already printed successfully. If
possible, attach the cable and the
machine to another computer that
you know works and try a print job.
Finally, try a new machine cable.
The wrong printer driver
was selected.
Check the application’s printer
selection menu to ensure that your
machine is selected.
The software application
is malfunctioning.
Try printing a job from another
application.
The operating system is
malfunctioning.
Exit Windows and reboot the
computer. Turn the machine off
and back on again.
If you are in a DOS
environment, the font
setting for your machine
may be set incorrectly.
Change the language setting.
Pages print,
but they are
blank.
The toner cartridge is
defective or out of toner.
Redistribute the toner, if necessary.
If necessary, replace the toner
cartridge.
The file may have blank
pages.
Check the file to ensure that it does
not contain blank pages.
Some parts, such as the
controller or the board,
may be defective.
Contact a service representative.
ConditionPossible causeSuggested solutions
Solving other problems
253
9. Troubleshooting
The machine
does not print
PDF file
correctly.
Some parts of
graphics, text,
or illustrations
are missing.
Incompatibility between
the PDF file and the
Acrobat products.
Printing the PDF file as an image
may enable the file to print. Turn on
Print As Image from the Acrobat
printing options.
It will take longer to print
when you print a PDF file as
an image.
If the PDF file do not
include the font or do
have the object which is
set on Interactive mode.
Try printing a job from Printer
Driver.
The print
quality of
photos is not
good. Images
are not clear.
The resolution of the
photo is very low.
Reduce the photo size. If you
increase the photo size in the
software application, the resolution
will be reduced.
Before
printing, the
machine emits
vapor near the
output tray.
Using damp paper can
cause vapor during
printing.
This is not a problem. Just keep
printing. Try a fresh ream of paper.
The machine
does not print
special- sized
paper, such as
billing paper.
Paper size and paper size
setting do not match.
Set the correct paper size in the
Custom Paper List in the Paper tab
in the Printing Preferences (see
"Paper Options" on page 72).
ConditionPossible causeSuggested solutions
Your machine
has an odd
smell during
initial use.
The oil used to protect
the fuser is evaporating.
After printing about 100 color
pages, there will be no more smell.
It is a temporary issue.
ConditionPossible causeSuggested solutions
Solving other problems
254
9. Troubleshooting
29
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, there
might be a reduction in print quality. See the table below to clear the problem.
ConditionSuggested Solutions
Light or faded
print
•If a vertical white streak or faded area appears on the page,
the toner supply is low. You may be able to temporarily
extend the toner cartridge life. If this does not improve the
print quality, install a new toner cartridge.
•The color tone might not be adjusted. Adjust the color
tone.
•The paper may not meet paper specifications; for example,
the paper may be too moist or rough (see "Print media
specifications" on page 285).
•If the entire page is light, the print resolution setting is too
low or the toner save mode is on. Adjust the print
resolution and turn the toner save mode off. See the help
screen of the printer driver.
•A combination of faded or smeared defects may indicate
that the toner cartridge needs cleaning. Contact a service
representative.
•The surface of the LSU part inside the machine may be
dirty. Clean the LSU, contact a service representative.
Toner specks•The paper may not meet specifications; for example, the
paper may be too moist or rough (see "Print media
specifications" on page 285).
•The transfer roller may be dirty. Clean the inside of your
machine. Contact a service representative.
•The paper path may need cleaning. Contact a service
representative.
•Check the location of the machine. If the area is not well-
ventilated, this problem may occur.
DropoutsIf faded areas, generally rounded, occur randomly on the
page:
•A single sheet of paper may be defective. Try reprinting
the job.
•The moisture content of the paper is uneven or the paper
has moist spots on its surface. Try a different brand of
paper (see "Print media specifications" on page 285).
•The paper lot is bad. The manufacturing processes can
cause some areas to reject toner. Try a different kind or
brand of paper.
•Change the printer option and try again. Go to Printing
Preferences, click Paper tab, and set type to thick paper
(see "Opening printing preferences" on page 70).
•If these steps do not correct the problem, contact a service
representative.
ConditionSuggested Solutions
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255
9. Troubleshooting
White Spots If white spots appear on the page:
•The paper is too rough and a lot of dirt from a paper falls to
the inner devices within the machine, so the transfer roller
may be dirty. Clean the inside of your machine. Cleaning
the inside or contact a service representative.
•The paper path may need cleaning. Cleaning the inside or
contact a service representative.
Vertical linesIf black vertical streaks appear on the page:
•The drum inside the printer has probably been scratched.
Remove the imaging unit and install a new one. Contact a
service representative.
If white vertical streaks appear on the page:
•The surface of the LSU part inside the machine may be
dirty. Cleaning the inside or contact a service
representative.
If vertical streaks appear on the page:
•The surface of the scanner glass and its white sheet may be
dirty. Cleaning the inside or contact a service
representative.
ConditionSuggested Solutions
Color or Black
background
If the amount of background shading becomes unacceptable:
•Change the image transfer belt if it has reached its lifespan.
Contact a service representative.
•Check the environmental conditions: very dry conditions
(low humidity) or a high level of humidity (higher than 80%
RH) can increase the amount of background shading.
•Remove the old toner cartridge and install a new one.
Toner smearIf toner smears on the page:
•Clean the inside of the machine. Cleaning the inside or
contact a service representative.
•Check the paper type and quality (see "Print media
specifications" on page 285).
•Remove the imaging unit and install a new one. Contact a
service representative.
•Change the image transfer belt if it has reached its lifespan.
Contact a service representative.
ConditionSuggested Solutions
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256
9. Troubleshooting
Vertical
repetitive
defects
If marks repeatedly appear on the printed side of the page at
even intervals:
•The imaging unit may be damaged. If a repetitive mark
occurs on the page, run a cleaning sheet through several
times to clean the imaging unit. Cleaning the inside. If you
still have the same problems, remove the imaging unit and
install a new one. Contact a service representative.
•Parts of the machine may have toner on them. If the
defects occur on the back of the page, the problem will
likely correct itself after a few more pages.
•The fusing assembly may be damaged. Contact a service
representative.
Background
scatter
Background scatter results from bits of toner randomly
distributed on the printed page.
•The paper may be too damp. Try printing with a different
batch of paper. Do not open packages of paper until
necessary so that the paper does not absorb too much
moisture.
•If background scatter occurs on an envelope, change the
printing layout to avoid printing over areas that have
overlapping seams on the reverse side. Printing on seams
can cause problems.
•If background scatter covers the entire surface area of a
printed page, adjust the print resolution through your
software application or in Printing Preferences (see
"Opening printing preferences" on page 70).
ConditionSuggested Solutions
A
Misformed
characters
•If characters are improperly formed and producing hollow
images, the paper stock may be too slick. Try different
paper (see "Print media specifications" on page 285).
•If characters are improperly formed and producing a wavy
effect, the scanner unit may need service. Cleaning the
scan unit or contact a service representative.
Page skew•Ensure that the paper is loaded properly.
•Check the paper type and quality (see "Print media
specifications" on page 285).
•Ensure that the paper or other material is loaded correctly
and the guides are not too tight or too loose against the
paper stack.
•Ensure that the standard tray right bottom door, dual
cassette feeder right bottom door or high capacity feeder
right bottom door is securely closed. If the bottom doors
are not completely closed, open and close the bottom
doors.
Curl or wave•Ensure that the paper is loaded properly.
•Check the paper type and quality. Both high temperature
and humidity can cause paper curl (see "Print media
specifications" on page 285).
•Turn the stack of paper over in the tray. Also try rotating
the paper 180° in the tray.
ConditionSuggested Solutions
Solving other problems
257
9. Troubleshooting
Wrinkles or
creases
•Ensure that the paper is loaded properly.
•Check the paper type and quality (see "Print media
specifications" on page 285).
•Turn the stack of paper over in the tray. Also try rotating
the paper 180° in the tray.
•Ensure that the standard tray right bottom door, dual
cassette feeder right bottom door or high capacity feeder
right bottom door is securely closed. If the bottom doors
are not completely closed, open and close the bottom
doors.
Back of
printouts are
dirty
Check for leaking toner. Clean the inside of the machine.
Cleaning the inside or contact a service representative.
ConditionSuggested Solutions
Solid Color or
Black pages
•The imaging unit may not be installed properly. Remove
the imaging unit and reinsert it.
•The imaging unit may be defective and need replacing.
Remove the imaging unit and install a new one. Contact a
service representative.
•The machine may require repair. Contact a service
representative.
Loose toner•Clean the inside of the machine. Cleaning the inside or
contact a service representative.
•Check the paper type and quality (see "Print media
specifications" on page 285).
•Remove the imaging unit and install a new one. Contact a
service representative.
•If the problem persists, the machine may require repair.
Contact a service representative.
Character VoidsCharacter voids are white areas within parts of characters that
should be solid black:
•You may be printing on the wrong surface of the paper.
Remove the paper and turn it around.
•The paper may not meet paper specifications (see "Print
media specifications" on page 285).
ConditionSuggested Solutions
A
A
Solving other problems
258
9. Troubleshooting
30
Copying problems
Horizontal
stripes
If horizontally aligned black streaks or smears appear:
•The imaging unit may be installed improperly. Remove the
imaging unit and reinsert it.
•The imaging unit may be defective. Remove the imaging
unit and install a new one. Contact a service
representative.
•If the problem persists, the machine may require repair.
Contact a service representative.
CurlIf the printed paper is curled or paper does not feed into the
machine:
•Turn the stack of paper over in the tray. Also try rotating
the paper 180° in the tray.
•Change the printer option and try again. Go to Printing
Preferences, click Paper tab, and set type to thin paper
(see "Opening printing preferences" on page 70).
An unknown
image
repetitively
appears on a
few sheets or
loose toner,
light print, or
contamination
occurs.
Your machine is probably being used at an altitude of 1,000 m
(3,281 ft) or above.
The high altitude may affect the print quality, such as loose
toner or light imaging. Change the correct altitude setting to
your machine.
ConditionSuggested Solutions
ConditionSuggested solution
Copies are too
light or too dark
Tap Copy from the home screen or Apps. You can adjust the
darkness level of a copy if needed for easier reading if the
original contains faint markings or dark images (see
"Changing Darkness" on page 102).
Smears, lines,
marks, or spots
appear on copies.
•If the defects are on the original, tap Copy from the home
screen or Apps (see "Changing Darkness" on page 102).
•If there are no defects on the original, clean the scan unit.
Cleaning the scan unit or contact a service
representative.
Copy image is
skewed.
•Ensure that the original is face down on the scanner glass
or face up in the DSDF.
•Check that the copy paper is loaded correctly.
•If the problem persists, the machine may require repair.
Contact a service representative.
Blank copies
print out.
Ensure that the original is face down on the scanner glass or
face up in the DSDF.
Image rubs off
the copy easily.
•Replace the paper in the tray with paper from a new
package.
•In high humidity areas, do not leave paper in the machine
for extended periods of time.
Solving other problems
259
9. Troubleshooting
31
Scanning problems
Frequent copy
paper jams occur.
•Fan the stack of paper, then turn it over in the tray.
Replace the paper in the tray with a fresh supply. Check/
adjust the paper guides, if necessary.
•Ensure that the paper is the proper paper weight.
•Check for copy paper or pieces of copy paper remaining
in the machine after a paper jam has been cleared.
Toner cartridge
produces fewer
copies than
expected before
running out of
toner.
•Your originals may contain pictures, solids, or heavy lines.
For example, your originals may be forms, newsletters,
books, or other documents that use more toner.
•The DSDF may be left open while copies are being made.
•The machine may be turned on and off frequently.
ConditionSuggested solution
ConditionSuggested solutions
The scanner does not work. •Make sure that you place the original to be
scanned face down on the scanner glass, or
face up in the DSDF.
•There may not be enough available memory
to hold the document you want to scan. Try
the Prescan function to see if that works. Try
lowering the scan resolution rate.
•Check that the machine cable is connected
properly.
•Make sure that the machine cable is not
defective. Switch the cable with a known
good cable. If necessary, replace the cable.
•Check that the scanner is configured
correctly.
Solving other problems
260
9. Troubleshooting
32
Fax problems (optional)
The unit scans very slowly. •Check if the machine is printing received
data. If so, scan the document after the
received data has been printed.
•Graphics are scanned more slowly than text.
•Communication speed slows in scan mode
because of the large amount of memory
required to analyze and reproduce the
scanned image. Set your computer to the
ECP printer mode through BIOS setting. It
will help to increase the speed. For details
about how to set BIOS, refer to your
computer user’s guide.
Message appears on your
computer screen:
•Device can’t be set to the
H/W mode you want.
•Port is being used by
another program.
•Port is Disabled.
•Scanner is busy receiving
or printing data. When the
current job is completed,
try again.
•Invalid handle.
•Scanning has failed.
•There may be a copying or printing job in
progress. Try your job again when that job is
finished.
•The selected port is currently being used.
Restart your computer and try again.
•The machine cable may be improperly
connected or the power may be off.
•The scanner driver is not installed or the
operating environment is not set up
properly.
•Ensure that the machine is properly
connected and the power is on, then restart
your computer.
•The USB cable may be improperly connected
or the power may be off.
ConditionSuggested solutions
conditionsuggested solutions
The machine is not
working, there is no
display, or the buttons
are not working.
•Unplug the power cord and plug it in again.
•Ensure that there is power being supplied to the
electrical outlet.
No dial tone sounds.•Check that the phone line is properly connected.
•Check that the phone socket on the wall is
working by plugging in another phone.
•Find the optimal line for communication (see
"General fax settings" on page 147).
The numbers stored in
memory do not dial
correctly.
Make sure that the numbers are stored in memory
correctly.
The original does not feed
into the machine.
•Make sure that the paper is not wrinkled and you
are inserting it in correctly. Check that the
original is the right size, not too thick or thin.
•Make sure that the DSDF is firmly closed.
•The DSDF rubber pad may need to be replaced.
Contact a service representative.
Solving other problems
261
9. Troubleshooting
Faxes are not received
automatically.
•The receiving mode should be set to fax.
•Make sure that there is paper in the tray.
•Check to see if the display shows any error
message. If it does, clear the problem
•Find the optimal line for communication. To
check that, see Smart Fax Diagnostics menu
(see "General fax settings" on page 147).
The machine does not
send.
•Make sure that the original is loaded in the DSDF
or on the scanner glass.
•Check the recipient’s fax machine (if it has a
problem).
•Find the optimal line for communication. To
check that, see Smart Fax Diagnostics menu
(see "General fax settings" on page 147).
The incoming fax has
blank spaces or is of poor-
quality.
•The fax machine sending you the fax may be
faulty.
•A noisy phone line can cause line errors.
•Check your machine by making a copy.
•The toner cartridge may be empty. Replace the
toner cartridge.
•Find the optimal line for communication. To
check that, see Smart Fax Diagnostics menu
(see "General fax settings" on page 147).
conditionsuggested solutions
Some of the words on an
incoming fax are
stretched.
The fax machine sending the fax had a temporary
document jam.
There are lines on the
originals you sent.
Check your scan unit for marks and clean it.
Cleaning the scan unit.
The machine dials a
number, but the
connection with the other
fax machine fails.
The other fax machine may be turned off, out of
paper, or cannot answer incoming calls. Speak with
the other machine operator and ask her/him to
solve out the problem.
Faxes do not store in
memory.
There may not be enough memory space to store
the fax. If the display indicating the memory status
shows, delete any faxes you no longer need from
the memory, and then try to store the fax again.
Blank areas appear at the
bottom of each page or
on other pages, with a
small strip of text at the
top
You may have chosen the wrong paper settings in
the user option setting. For details about paper
settings (see "Setting the paper size and type" on
page 63).
conditionsuggested solutions
Solving other problems
262
9. Troubleshooting
33
Operating system problems
Common Windows problems
Refer to the Microsoft Windows User’s Guide that came with your computer
for further information on Windows error messages.
ConditionSuggested solutions
“File in Use” message appears during
installation.
Exit all software applications.
Remove all software from the
startup group, then restart
Windows. Reinstall the printer
driver.
“General Protection Fault”, “Exception
OE”, “Spool 32”, or “Illegal Operation”
messages appear.
Close all other applications, reboot
Windows and try printing again.
“Fail To Print”, “A printer timeout error
occurred” message appear.
These messages may appear during
printing. Just keep waiting until the
machine finishes printing. If the
message appears in ready mode or
after printing has completed, check
the connection and/or whether an
error has occurred.
Samsung Printer Experience is not
shown when you click more settings.
Samsung Printer Experience is not
installed. Download the app from
theWindows Store and install it.
Machine information is not displayed
when you click the device in the Devices
and Printers.
Check the Printer properties. Click
the Ports tab.
(Control Panel > Devices and
Printers > Right-click on your
printer icon and select Printer
properties)
If the port is set to File or LPT,
uncheck them and select TCP/IP,
USB, or WSD.
ConditionSuggested solutions
Solving other problems
263
9. Troubleshooting
Common Mac problems
Refer to the Mac User’s Guide that came with your computer for further
information on Mac error messages.
Common Linux problems
ConditionSuggested solutions
The machine does not print PDF
files correctly. Some parts of
graphics, text, or illustrations are
missing.
Printing the PDF file as an image may
enable the file to print. Turn on Print As
Image from the Acrobat printing options.
It will take longer to print when you
print a PDF file as an image.
Some letters are not displayed
normally during cover page
printing.
Mac OS cannot create the font while
printing the cover page. The English
alphabet and numbers are displayed
normally on the cover page.
When printing a document in Mac
with Acrobat Reader 6.0 or
higher, colors print incorrectly.
Make sure that the resolution setting in
your machine driver matches the one in
Acrobat Reader.
ConditionSuggested solutions
There is no xsane nor simple-
scan application on my Linux
machine.
For some Linux distributions, there might be
no default scan application. To use scan
features, install one of scan applications
using download center supplied by the
OS(ex. Ubuntu Software Center for Ubuntu,
Install/Remove Software for openSUSE,
Software for Fedora).
Scanner can not be found via
network.
For some Linux distributions, strong firewall
is enabled and it may block our installer from
opening the necessary port for searching
network devices. In such a case, open the
snmp port - 22161 manually or disable the
firewall temporarily while using the device.
When printing more than one
copy, the second copy does not
print.
The problem occurs on Ubuntu 12.04 due to
the problem in standard CUPS filter
'pdftops'. Update 'cups-filters' package to
version 1.0.18 to fix the problem ('pdftops' is
a part of 'cups-filters' package).
Unchecking the collate option in
the Print Dialog does not work.
For some distributions, GNOME Print Dialog
has an issue handling the collate option. As
workaround, set the default value of collate
option to False using the system's printing
utility(execute "system-config-printer" in the
Terminal program).
Solving other problems
264
9. Troubleshooting
Refer to the Linux User’s Guide that came with your computer for further
information on Linux error messages.
Common PostScript problems
The following situations are PS language specific and may occur when several
printer languages are used.
Printing always works with
duplex.
This duplex issue was in Ubuntu 9.10 CUPS
package. Update CUPS version to 1.4.1-
5ubuntu2.2.
Printer is not added through
system's printing utility.
The problem occurs on Debian 7 due to the
defect in 'system-config-printer' package of
the Debian 7 (http://bugs.debian.org/cgi-
bin/bugreport.cgi?bug=662813 in Debian
bug tracking system). Please use another
way to add printer (CUPS WebUI for
example)
Paper size and orientation are
disabled in the Print Dialog
when opening text files.
The problem occurs on Fedora 19 and it's
related to 'leafpad' text editor on Fedora 19.
Please use other text editors like 'gedit'.
ConditionSuggested solutions
ProblemPossible causeSolution
The PostScript
file cannot be
printed
The PostScript driver may
not be installed correctly.
•Install the PostScript driver.
•Print a configuration page and
verify that the PS version is
available for printing.
•If the problem persists, contact
a service representative.
Limit Check
Error report
prints
The print job was too
complex.
You might need to reduce the
complexity of the page or install
more memory.
A PostScript
error page
prints
The print job may not be
PostScript.
Make sure that the print job is a
PostScript job. Check to see
whether the software application
expected a setup or PostScript
header file to be sent to the
machine.
The optional
tray is not
selected in the
driver
The printer driver has not
been configured to
recognize the optional
tray.
Open the PostScript driver
properties, select the Device
Options tab, and set the tray
option.
Solving other problems
265
9. Troubleshooting
When printing a
document in
Mac with
Acrobat Reader
6.0 or higher,
colors print
incorrectly
The resolution setting in
the printer driver may
not be matched with the
one in Acrobat Reader.
Make sure that the resolution
setting in your printer driver
matches the one in Acrobat
Reader.
ProblemPossible causeSolution
10. Consumables and
accessories
This guide provides information on purchasing Consumables, accessories and maintenance parts available for your
machine.
This chapter includes:
•Ordering supplies and accessories267
•Available Consumables268
•Precautions269
•Available accessories270
•Available maintenance parts272
•Installing accessories273
•Checking replaceable’s lifespan275
•Using a USB Drive device276
•Replacing the staple cartridge280
Available accessories may differ from country to country. Contact your sales representativesto
obtain the list of available accessories.
267
10. Consumables and accessories
Ordering supplies and accessories
Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts.
•See "Available Consumables" on page 268.
•See "Available accessories" on page 270.
To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.
You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service.
268
10. Consumables and accessories
Available Consumables
When Consumables reach their lifespan, you can order the following types of Consumables for your machine.
Depending on the options and job mode used, the toner cartridge’s lifespan may differ.
When purchasing new toner cartridges or other supplies, these must be purchased in the same country as the machine you are using. Otherwise, new toner
cartridges or other supplies will be incompatible with your machine due to different configurations of toner cartridges and other supplies according to the specific
country conditions.
You must purchase Consumables,including toner cartridges, in the same country where you purchased your machine.Otherwise, Consumables will be
incompatible with your machine since the system configuration of these vary from country to country.
TypeAverage yieldPart name
Toner cartridge
a
a.Declared yield value in accordance with ISO/IEC 19752. The number of pages may be affected by operating environment, printing interval, graphics, media type and media size.
Approx. 30,000 standard pages.•MLT-D358S
Imaging unit
b
b.Based on simplex 3 average A4/Letter-size pages per job (and above mentioned coverage pattern). The number of pages may be affected by operating environment, printing interval, graphics,
media type and media size.
Approx. 100,000 pages•MLT-R358
269
10. Consumables and accessories
Precautions
•Disconnect the power cord.
Never remove the control board cover while the power is turned on.
To avoid the possibility of an electrical shock, always disconnect the power cord when installing or removing ANY internal or external accessories.
•Discharge static electricity.
The control board and internal accessories (network interface card or memory module) are sensitive to static electricity. Before installing or removing any internal
accessories, discharge static electricity from your body by touching something metal, such as the metal back plate on any device plugged into a grounded power
source. If you walk around before finishing the installation, repeat this procedure to discharge any static electricity again.
•Activating the added accessories in the PS driver properties.
After installing an accessory such as an optional tray, PS driver users must do the additional setting. Go to the PS printer properties and set the added accessory
activated.
When installing accessories, the battery inside the machine is a service component. Do not change it by yourself.
There is a risk of an explosion if battery is replaced by an incorrect type. Dispose used batteries according to the instructions.
270
10. Consumables and accessories
Available accessories
You can purchase and install accessories to enhance your machine’s
performance and capacity.
AccessoryfunctionPart name
Optional tray 2/3/4If you are experiencing
frequent paper supply
problems, you can
attach up to three
additional 520 sheet
trays. You can print
documents in various
sizes and types of print
materials in each tray.
SL-SCF5300
High Capacity FeederIf you are frequently
experiencing paper
supply problems, you
can attach an
additional 2,100 sheet
tray.
SL-HCF001B
Working TableYou can place an
external authentication
device or
miscellaneous items on
the working table.
CLX-WKT000
Cabinet Stand (Tall
and Short)
You can place the
machine on the
ergonomically
designed cabinet
which lets you reach
the machine
conveniently. Also, you
can easily move the
cabinet with its wheels,
if necessary, and store
miscellaneous items
like papers into the
cabinet.
SL-DSK001T / SL-DSK002S
When using the
optional Stand, you
must install the foot
as shown in the
Optional Stand Install
Guide provided with
the optional Stand.
Otherwise, the
machine could fall
over if on incline and
cause bodily injury.
Fax kitThis kit lets you use
your machine as a fax
machine.
SL-FAX1001
After installing the kit,
you have to set up
your machine to
activate this machine.
AccessoryfunctionPart name
Available accessories
271
10. Consumables and accessories
1-Bin Finisher
(Stacker &Stapler)
The 1-Bin Finisher
consists of big size
output tray which holds
up to 500 sheets of
paper .
SL-FIN001M
2-Bin Finisher
(Stacker &Stapler)
The 2-Bin Finisher
consists of big size
output tray which holds
up to 500 sheets of
paper and small size
output tray which holds
up to 100 sheets of
paper.
SL-FIN002M
4-Bin MailboxYou can load up to 100
sheets of paper in each
stacker. To use 4-Bin
Mailbox, you need to
purchase and install 2-
Bin Finisher first.
SL-MBT0401
Staple Cartridge3 x 5,000 staples per
package, covers
maximum thickness of
50 sheets, 1 staple
position.
SCX-STP000
AccessoryfunctionPart name
FDI (Foreign Device
Interface) kit
This card is installed
inside the machine to
allow a third party
device such as a coin
operated device or a
card reader. Those
devices allow the pay-
for-print service on
your machine.
CLX-KIT20F
Wireless/NFC KitTo purchase the
Wireless/NFC kit,
contact the retailer or
distributor where you
purchased the
machine. Only
authorized service
providers, distributors,
or retailers are
permitted to install the
Wireless/NFC kit.
SL-NWE001X
AccessoryfunctionPart name
272
10. Consumables and accessories
Available maintenance parts
You need to replace the maintenance parts at specific intervals to keep the machine in the best condition and avoid print quality and paper feeding problems
resulting from the worn-out parts. Maintenance parts are mostly rollers, belts and pads. However, the replacement period and parts may differ depending on the
model. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. To purchase
maintenance parts, contact the retailer where you bought the machine. The replacement period for the maintenance parts is informed by the "Samsung Printer
Status" program. Or if your machine supports display screen, a message is displayed in the display screen. The replacement period varies based on the operating
system used, computing performance, application software, connecting method, paper type, paper size, and job complexity.
273
10. Consumables and accessories
Installing accessories
1
Precautions
•Disconnect the power cord
Never remove the control board cover while the power is turned on.
To avoid the possibility of an electrical shock, always disconnect the power
cord when installing or removing ANY internal or external accessories.
•Discharge static electricity
The control board and internal accessories (network interface card or
memory module) are sensitive to static electricity. Before installing or
removing any internal accessories, discharge static electricity from your
body by touching something metal, such as the metal back plate on any
device plugged into a grounded power source. If you walk around before
finishing the installation, repeat this procedure to discharge any static
electricity again.
When installing accessories, the battery inside the machine is a service
component. Do not change it by yourself. There is a risk of an explosion if
battery is replaced by an incorrect type. Dispose used batteries according to
the instructions.
2
Setting Device Options
When you install the optional devices such as optional tray, memory, etc, this
machine automatically detects and sets the optional devices. If you cannot use
the optional devices you installed in this driver, you can set the optional devices
in Device Options.
1
Click the Windows Start menu.
•For Windows 8, from the Charms, select Search > Settings.
2
For Windows XP/2003, select Printers and Faxes.
•For Windows 2008/Vista, select Control Panel > Hardware and
Sound > Printers.
•For Windows 7, select Control Panel > Hardware and Sound >
Devices and Printers.
•For Windows 8, search for Devices and Printers.
•For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
3
Right-click your machine.
4
For Windows XP/2003/2008/Vista, press Properties.
For Windows 7, Windows 8, and Windows Server 2008 R2, from context
menus, select the Printer properties.
Installing accessories
274
10. Consumables and accessories
If Printer properties item has ▶ mark, you can select other printer drivers
connected with selected printer.
5
Select Device Options.
The Properties window may differ depending on the driver or operating
system you are using.
6
Select the appropriate option.
Some menus may not appear in the display depending on options or
models. if so, it is not applicable to your machine.
•Tray Options: Select the optional tray you installed. You can select
the tray.
•Storage Options: Select the optional memory you installed. If this
feature is checked, you can select the Print Mode.
•Printer Configuration: Select the printer language for the print job.
•Administrator Settings: You can select the Printer Status and EMF
Spooling.
•Admin Job Accounting: Allows you to associate user and account
identification information with each document you print.
-User permission: If you check this option, only users with user
permission can start a print job.
-Group permission: If you check this option, only groups with
group permission can start a print job.
If you want to encrypt job accounting password, check Job Accounting
Password Encryption.
•Custom Paper Size Settings: You can specify custom paper size.
7
Click OK until you exit the Properties or Printer properties window.
275
10. Consumables and accessories
Checking replaceable’s lifespan
If you experience frequent paper jams or printing problems, check the
remaining lifespan of Consumables. Replace the corresponding parts, if
necessary.
1
Tap Settings > Management > Supplies Life from the main screen.
2
Check the consumables life.
276
10. Consumables and accessories
Using a USB Drive device
This chapter explains how to use a USB Drive device with your machine.
3
Understanding the USB screen
To use the USB feature, tap Box > USB from the home screen or Apps.
Documents and images printed, scanned, downloaded and sent from USB can
be stored in the Box (see "Using Box" on page 190).
4
About USB Drive device
USB Drive devices are available with a variety of memory capacities to give you
more room for storing documents, presentations, music and videos, high
resolution photographs, or whatever other files you want to store or move.
You can do the following on your machine using a USB Drive device:
•Scan documents and save them on a USB Drive device.
•Print data stored on a USB Drive device.
•Format the USB Drive device.
Your machine supports USB Drive devices with FAT16/FAT32 and sector size of
512 bytes.
Check your USB Drive device’s file system from your dealer.
You must use only an authorized USB Drive device with an A plug type
connector.
Use only a USB Drive devicewith metal-shielded connector.
Only use a USB Drive device that has obtained compatibility certification;
otherwise, the machine might not recognize it.
Insert a USB Drive device into the USB port on your machine.
AB
Using a USB Drive device
277
10. Consumables and accessories
Do not insert the USB Drive device to other ports except the ports which is
as shown below the image. If you insert the USB Drive device to other ports,
the machine shows warning message on the display screen.
•Do not remove the USB Drive device while it is in use. The machine
warranty does not cover damage caused by a user’s misuse.
•If your USB Drive device has certain features, such as security settings and
password settings, your machine may not automatically detect it. For
details about these features, see USB Drive device’s User’s Guide.
5
Printing from a USB Drive device
You can directly print files stored on a USB Drive device. You can print TIFF, JPEG
and PRN files.
USB print option supported file types:
•PRN: Only files created by provided driver with your machine are
compatible. PRN files can be created by selecting the Print to file check box
when you print a document. The document will be saved as a PRN file, rather
than printed on paper. Only PRN files created in this fashion can be printed
directly from USB Drive device (see "Printing to a file (PRN)" on page 93).
•TIFF: TIFF 6.0 Baseline
•JPEG: JPEG Baseline
•PDF: PDF 1.7 and below
In case of 8bit CMYK JPEG files, Job could be cancelled.
To print a document from a USB Drive device:
Using a USB Drive device
278
10. Consumables and accessories
1
Insert a USB Drive device into the USB port on your machine.
Your machine automatically detects the device and reads data stored on
it (see "About USB Drive device" on page 276).
•The machine cannot detect the unformatted USB Drive device. Format,
and then reinsert the USB Drive device into the USB port on your
machine.
•If the machine did not detect your USB Drive when the
machine is in power save mode. Wake up the device and wait until the
machine returns to ready state. Then reinsert the USB Drive back into the
USB port on the front of your device.
2
Tap Box > USB from the home screen or Apps.
3
The machine shows all files in the USB Drive device.
Touch and hold folder or document you want to print from the list.
If the PDF file you selected is secured with a password, you have to know the
password for printing. Enter the password when the machine requires the
secure password. If you do not know the password, the print job will be
cancelled.
4
Tap > Print > Print Options.
5
Select the appropriate option.
•Copies: Selects the number of copies.
•Paper Source: Select from which tray the paper is used.
•Auto fit: Allows you to scale your print job to the selected paper size
in the tray regardless of the document size. Select a tray, and press
On.
6
Tap icon to begin printing.
7
After printing is completed, you can remove the USB Drive device from
the machine.
Using a USB Drive device
279
10. Consumables and accessories
6
Managing USB Drive device
You can delete image files stored on a USB Drive one-by-one or all at once by
reformatting the device.
After deleting files or reformatting a USB Drive device, files cannot be
restored. Confirm that you no longer need the data before deleting it.
Deleting an image file
1
Insert a USB Drive device into the USB port on your machine.
2
Tap Box > USB from the home screen or Apps.
3
The machine shows all files in the USB Drive device.
Touch and hold folder or document you want to delete from the list.
If the file is in a folder, press the folder name.
4
Tap > Delete.
5
Tap Delete when the confirmation window appears.
Formatting a USB Drive device
1
Insert a USB Drive device into the USB port on your machine.
2
Tap Box > USB from the home screen or Apps.
3
The machine shows all files in the USB Drive device.
Touch and hold folder or document you want to delete from the list.
If the file is in a folder, press the folder name.
4
Tap > Format.
5
Tap Format when the confirmation window appears.
280
10. Consumables and accessories
Replacing the staple cartridge
When the stapler is completely empty, the message for installing the staple
cartridge appears on the display screen.
1
Open the 2Bin Finisher front cover.
2
Pull the stapler unit out.
Replacing the staple cartridge
281
10. Consumables and accessories
3
Lift the empty staple cartridge form the stapler unit.
4
Unpack the new staple cartridge.
5
Place the staple cartridge back into the stapler unit.
6
Slide the stapler unit in until it locks in place.
7
Close the 2Bin Finisher front cover.
11. Appendix
This chapter provides product specifications and information concerning applicable regulations.
•Specifications283
•Regulatory information294
•Copyright304
283
11. Appendix
Specifications
1
General specifications
The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information.
ItemsDescription
Dimension
a
Width x Length x Height630 x 506 x 636mm (24.80 x 19.93 x 25.03 inches)
Weight
a
Machine with consumables44 kg (97.02 Ibs)
Noise Level
bc
Ready modeLess than 37dB (A)
Print modeLess than 56 dB (A)
Copy/ Scan
mode
Scanner glassLess than 58 dB (A)
Document feederLess than 58 dB (A)
TemperatureOperation10 to 30°C (50 to 86 °F)
Storage (packed)-20 to 40°C (-4 to 104 °F)
HumidityOperation20 to 80% RH
Storage (packed)10 to 90% RH
Power rating
d
110 volt modelsAC 110 - 127 V
220 volt modelsAC 220 - 240 V
Specifications
284
11. Appendix
Power consumption
e
Average operating modeLess than 900 W
Ready modeLess than 30 W
Power save modeLess than 1.5 W
Power off mode
f
Less than 0.5 W
a.Dimensions and weight are measured without a handset and other accessories.
c.China only: If the equipment's noise is louder than 63 db (A), the equipment should be placed in region of relatively independent advice.
d.See the rating label on the machine for the correct voltage (V), frequency (hertz) and of current (A) for your machine.
e.The power consumption may be affected by the machine’s status, setting conditions, operating environment, and measuring equipment and method the country uses.
f.Power consumption can be completely avoided only when the power cable is not connected.
ItemsDescription
Specifications
285
11. Appendix
2
Print media specifications
TypeSizeDimensions
Print media weight
a
/Capacity
b
Tray1 / Tray 2, 3, 4Multi-purpose trayHCF
Plain paperLetter216 x 279 mm (8.5 x 11 inches)
70 to 90g/m
2
(18 to 24lbs
bond)
•520 sheets of 75g/m
2
(20 lbs bond)
70 to 90g/m
2
(18 to 24lbs
bond)
•100 sheets of 75g/m
2
(20 lbs bond)
70 to 90 g/m
2
(18 to 24 lbs
bond)
•2,100 sheet of 75g/m
2
(20 lbs bond)
Legal216 x 356 mm (8.5 x 14 inches)
Folio216 x 330mm (8.5 x 13 inches)
A4210 x 297mm (8.26 x 11.69 inches)
Oficio216 x 343 mm (8.5 x 13.5 inches)
JIS B5182 x 257mm (7.16 x 10.11 inches)
ISO B5176 x 250 mm (6.93 x 9.84 inches)
Executive184 x 267 mm (7.25 x 10.5 inches)
A5148 x 210 mm (5.82 x 8.26 inches)
Statement140 x 216 mm (5.5 x 8.5 inches)
A6
c
105 x 148 mm (4.13 x 5.82 inches)
Specifications
286
11. Appendix
EnvelopeEnvelope Monarch98 x 191 mm (3.87 x 7.5 inches)
75 to 90g/m
2
(20 to 24lbs
bond)
75 to 90g/m
2
(20 to 24lbs
bond)
Not available in HCF.
Envelope No. 10105 x 241 mm (4.12 x 9.5 inches)
Envelope DL110 x 220 mm (4.33 x 8.66 inches)
Envelope C5162 x 229 mm (6.37 x 9.01 inches)
Envelope C6114 x 162 mm (4.48 x 6.38 inches)
ISO B5176 x 250 mm (6.93 x 9.84 inches)
Thick paperLetter, Legal, Oficio,
Folio, A4, JIS B5, ISO
B5, Statement,
Executive, A5
Refer to the Plain paper section
91 to 105 g/m
2
(24 to 28
lbs bond)
91 to 105 g/m
2
(24 to 28
lbs bond)
91 to 105 g/m
2
(24 to 28 lbs
bond)
Thin paperLetter, Legal, Oficio,
Folio, A4, JIS B5, ISO
B5, Statement,
Executive, A5
Refer to the Plain paper section
60 to 69g/m
2
(16 to 18 lbs
bond)
60 to 69g/m
2
(16 to 18 lbs
bond)
60 to 69g/m
2
(16 to 18 lbs
bond)
CottonLetter, Legal, Oficio,
Folio, A4, JIS B5, ISO
B5, Statement,
Executive, A5
Refer to the Plain paper section
75 to 85g/m
2
(20 to 23 lbs
bond)
75 to 85g/m
2
(20 to 23 lbs
bond)
75 to 85g/m
2
(20 to 23 lbs
bond)
ColorLetter, Legal, Oficio,
Folio, A4, JIS B5, ISO
B5, Statement,
Executive, A5
Refer to the Plain paper section
75 to 85g/m
2
(20 to 23 lbs
bond)
75 to 85g/m
2
(20 to 23 lbs
bond)
75 to 85g/m
2
(20 to 23 lbs
bond)
TypeSizeDimensions
Print media weight
a
/Capacity
b
Tray1 / Tray 2, 3, 4Multi-purpose trayHCF
Specifications
287
11. Appendix
Pre-PrintedLetter, Legal, Oficio,
Folio, A4, JIS B5, ISO
B5, Statement,
Executive, A5
Refer to the Plain paper section
75 to 85g/m
2
(20 to 23 lbs
bond)
75 to 85g/m
2
(20 to 23 lbs
bond)
75 to 85g/m
2
(20 to 23 lbs
bond)
RecycledLetter, Legal, Oficio,
Folio, A4, JIS B5, ISO
B5, Statement,
Executive, A5
Refer to the Plain paper section
60 to 85g/m
2
(16 to 23 lbs
bond)
60 to 85g/m
2
(16 to 23 lbs
bond)
60 to 85g/m
2
(16 to 23 lbs
bond)
Labels
cd
Refer to the Plain
paper section
Refer to the Plain paper section
120 to 150 g/m
2
(32 to 40
lbs bond)
120 to 150 g/m
2
(32 to 40
lbs bond)
Not available in HCF.
Cardstock
c
Letter, Legal, Oficio,
Folio, A4, JIS B5, ISO
B5, Statement,
Executive, A5 , A6
Refer to the Plain paper section
106 to 163 g/m
2
(28 to 43
lbs bond)
106 to 163 g/m
2
(28 to 43
lbs bond)
106 to 163 g/m
2
(28 to 43
lbs bond)
PostCard 4X6102 x 152 mm (4.00 x 6.00 inches)
106 to 163 g/m
2
(28 to 43
lbs bond)
Available in tray1 only
Not available in HCF.
BondLetter, Legal, US
Folio, A4, JIS B5, ISO
B5, Executive, A5
Refer to the Plain paper section
105 to 120 g/m
2
(28 to 32
lbs bond)
105 to 120 g/m
2
(28 to 32
lbs bond)
105 to 120 g/m
2
(28 to 32
lbs bond)
Archive
c
Refer to the Plain
paper section
Refer to the Plain paper section
106 to 120 g/m
2
(28 to 32
lbs bond)
106 to 120 g/m
2
(28 to 32
lbs bond)
106 to 120 g/m
2
(28 to 32
lbs bond)
TypeSizeDimensions
Print media weight
a
/Capacity
b
Tray1 / Tray 2, 3, 4Multi-purpose trayHCF
Specifications
288
11. Appendix
LetterHead
c
Refer to the Plain
paper section
Refer to the Plain paper section
75 to 90g/m
2
(20 to 24lbs
bond)
75 to 90g/m
2
(20 to 24lbs
bond)
75 to 90 g/m
2
(20 to 24 lbs
bond)
Punched
c
Refer to the Plain
paper section
Refer to the Plain paper section
60 to 90 g/m
2
(16 to 24 lbs
bond)
60 to 90 g/m
2
(16 to 24 lbs
bond)
60 to 90 g/m
2
(16 to 24 lbs
bond)
Minimum size (custom)•Multi-purpose(or manual
feeder) tray / Tray 1: 98 x
148 mm (3.85 x 5.83 inches)
•Tray 2,3,4: 98 x 152.4mm (3.85
x 6.01inches)
•HCF: Not available in HCF.
•Multi-purpose(or manual feeder) tray: 60 to 163 g/m
2
(16 to 43 lbs bond)
•Tray 1/ Tray 2, 3, 4 : 60 to 163 g/m
2
(16 to 43 lbs bond)
•HCF : Not available in HCF.
Maximum size (custom)216 x 356 mm (8.5 x 14 inches)
a.If media weight is over 105 g/m2 (28 lb bond), load a paper into the tray one by one.
b.Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
c.A6 is supported only multi-purpose tray/tray1.
d.Smoothness: 100 to 250 (sheffield)
TypeSizeDimensions
Print media weight
a
/Capacity
b
Tray1 / Tray 2, 3, 4Multi-purpose trayHCF
Specifications
289
11. Appendix
3
System requirements
Microsoft
®
Windows
®
Operating system
Requirement (recommended)
CPURAMfree HDD space
Windows
®
XPIntel
®
Pentium
®
III 933 MHz (Pentium IV 1 GHz)
128 MB (256 MB)1.5 GB
Windows Server
®
2003Intel
®
Pentium
®
III 933 MHz (Pentium IV 1 GHz)
128 MB (512 MB)1.25 GB to 2 GB
Windows Server
®
2008Intel
®
Pentium
®
IV 1 GHz (Pentium IV 2 GHz)
512 MB (2 GB)10 GB
Windows Vista
®
Intel
®
Pentium
®
IV 3 GHz
512 MB (1 GB)15 GB
Windows
®
7Intel
®
Pentium
®
IV 1 GHz 32-bit or 64-bit processor or higher
1 GB (2 GB)16 GB
•Support for DirectX
®
9 graphics with 128 MB memory (to enable the Aero theme).
•DVD-R/W Drive
Windows Server
®
2008 R2Intel
®
Pentium
®
IV 1.4 GHz (x64) processors (2 GHz or faster)
512 MB (2 GB)10 GB
Windows
®
8
Windows
®
8.1
Intel
®
Pentium
®
IV 1 GHz 32-bit or 64-bit processor or higher
2 GB20 GB
•Support for DirectX
®
9 graphics with 128 MB memory (to enable the Aero theme).
•DVD-R/W Drive
Windows Server
®
2012
Windows Server
®
2012 R2
Intel
®
Pentium
®
IV 1.4 GHz (x64) processors (2 GHz or faster)
512 MB (2 GB)32 GB
Specifications
290
11. Appendix
•Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems.
•Users who have administrator rights can install the software.
•Windows Terminal Services is compatible with your machine.
Network and wireless models only (see "Features by model" on page 8).
You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the
machine.
ItemsSpecifications
Network interface•Ethernet 10/100/100 Base-TX Wired Lan
This user’s guide is provided for information purposes only. All information included herein is subject to change without notice.
Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.
•Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd.
•Microsoft, Windows, Windows Vista, Windows 7/8, and Windows Server 2008 R2 are either registered trademarks or trademarks of Microsoft Corporation.
•Microsoft, Internet Explorer, Excel, Word, PowerPoint, and Outlook are either registered trademarks or trademarks of Microsoft Corporation in the United States
and other countries.
•Google, Picasa, Google Cloud Print, Google Docs, Android and Gmail are either registered trademarks or trademarks of Google Inc.
•iPad, iPhone, iPod touch, Mac and Mac OS are trademarks of Apple Inc., registered in the U.S and other countries.
•AirPrint and the AirPrint logo are trademarks of Apple Inc.
•All other brand or product names are trademarks of their respective companies or organizations.
Refer to the 'LICENSE.txt' file in the provided CD-ROM for the open source license information.
REV. 2.00
Samsung Multifunction MultiXpress
M537x series
M437x series
ADVANCED (ADMINISTRATOR’S GUIDE)
User’s Guide
ADVANCED (ADMINISTRATOR’S GUIDE)
User’s Guide
This administrator’s guide provides advanced information for administrator’s
to use and manage the machine.
Some features may not be available depending on model or country.
BASIC
This guide provides information concerning installation, basic operation and troubleshooting
on Windows.
306
ADVANCED (ADMINISTRATOR’S GUIDE)
1.About this administrator’s guide
Convention 309
Intended audience 310
Security policies for administrators 311
Terminology used in this guide 312
2.Advanced Features for Settings
Menu
Log-in 315
Language and Input 316
Machine 317
Admin Settings 322
Management 330
Network Settings 332
System 336
3.Network setup
Network environment 339
Accessing network setup 340
Network settings (configuring TCP/IP) 341
Print settings (Ports to set for network printing) 344
Set Protocols 345
Network filtering settings 346
Installing driver over the network 347
Samsung Mobile Print 355
AirPrint 356
Google Cloud Print™ 358
4.Maintenance
Monitoring the supplies life 362
Setting supplies reorder notification 363
Replacing & redistributing supplies 364
Finding the serial number 365
Clearing memory 366
Cleaning the machine 367
Tips for storing the machine, supplies, and paper 375
Tips for moving the machine 376
Printing a demo page 377
1.About this administrator’s
guide
This administrator’s guide provides advanced information for administrator’s to use and manage the machine. Your machine provides
features that are available only for administrators, such as remotely installing the driver or creating the installer package. You can also
refer to this guide for maintenance information (eg., cleaning the machine, replacing toner cartridges). This
guide provides instructional screen images, easy-to-read tables of features, and step-by-step instructions.
•Convention309
•Intended audience310
•Security policies for administrators311
•Terminology used in this guide312
•Read the safety information before using the machine.
•Terms used in this administrator’s guide are explained in the glossary chapter (see "Glossary"
on page 386).
•The illustrations in this administrator’s guide may differ from your machine depending on its
options or modelsbut the procedures are the same.
•The screenshots in this administrator’s guide may differ from your machine depending on
the machine’s firmware/driver version.
•The procedures in this administrator’s guide are mainly based on Windows 7.
309
1. About this administrator’s guide
Convention
The following table offers the conventions of this guide:
ConventionDescriptionExample
BoldFor texts on the display or button names on the machine.Start
Note Provides additional information or detailed specification of the machine function and
feature.
The date format may differ from country
to country.
CautionGives users information to protect the machine from possible mechanical damage or
malfunction.
Do not touch the surface of the drum
located in the toner cartridge or imaging
unit.
FootnoteProvides additional information on certain words or a phrase. a. pages per minute
(“Cross-reference”)Guides users to a reference page for the additional detailed information.(See "Glossary" on page 386.)
310
1. About this administrator’s guide
Intended audience
The expected user for this guide is an administrator with an understanding of:
•General knowledge of machine and other optional parts.
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