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USER MANUAL
English. 07/2020. Rev.1.0
SM-T590
SM-T595
SM-T597
2
Table of Contents
Basics
4 Read me first
6 Device overheating situations and
solutions
9 Device layout and functions
14 Battery
17 SIM or USIM card (nano-SIM card)
(SM-T595, SM-T597)
18 Memory card (microSD card)
22 Turning the device on and off
23 Initial setup
24 Samsung account
25 Transferring data from your previous
device (Smart Switch)
27 Understanding the screen
39 Notification panel
41 Screen capture and screen record
42 Entering text
Apps and features
45 Installing or uninstalling apps
47 Finder
48 Bixby
52 Bixby Vision
55 Bixby Home
57 Reminder
59 Phone
64 Contacts
68 Messages
71 Internet
73 Email
74 Camera
86 Gallery
90 Multi window
93 Samsung Members
93 Samsung Notes
94 Calendar
96 Samsung Flow
97 My Files
98 Clock
99 Calculator
100 Samsung Kids
101 SmartThings
105 Sharing content
106 Daily Board
109 Google apps
Table of Contents
3
140 Google
141 Advanced features
142 Motions and gestures
142 Digital Wellbeing and parental
controls
143 Digital Wellbeing
144 Device care
144 Optimising your device
145 Battery
146 Storage
146 Memory
146 Security
147 Apps
147 General management
148 Accessibility
149 Software update
150 User manual
150 About tablet
Appendix
151 Troubleshooting
157 Removing the battery
Settings
111 Introduction
111 Connections
112 Wi-Fi
114 Bluetooth
116 Data saver (SM-T595, SM-T597)
116 Mobile data only apps (SM-T595,
SM-T597)
117 Mobile Hotspot and Tethering
(SM-T595, SM-T597)
118 More connection settings
120 Sounds and vibration / Sound
120 Dolby Atmos (surround sound)
121 Separate app sound
121 Notifications
122 Display
123 Dark mode settings
123 Screensaver
124 Wallpaper
124 Lock screen
125 Smart Lock
125 Biometrics and security
126 Face recognition
130 Secure Folder
135 Privacy
135 Location
136 Accounts and backup
137 Users
139 Samsung Cloud
4
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
Descriptions are based on the devices default settings.
Some content may differ from your device depending on the region, service provider,
model specifications, or devices software.
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the devices specifications and the environment that it is used in.
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature. (SM-T595, SM-T597)
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
Modifying the devices operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
Basics
5
Depending on the region or service provider, a screen protector is attached for protection
during production and distribution. Damage to the attached screen protector is not
covered by the warranty.
You can see the touchscreen clearly even in strong outdoor sunlight by automatically
adjusting the contrast range based on the surrounding environment. Due to the nature
of the product, displaying fixed graphics for extended periods may result in afterimages
(screen burn-in) or ghosting.
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods and turn off the touchscreen when not using the device.
You can set the touchscreen to turn off automatically when you are not using it.
Launch the
Settings
app, tap
Display
Screen timeout
, and then select the length
of time you want the device to wait before turning off the touchscreen.
To set the touchscreen to automatically adjust its brightness based on the
surrounding environment, launch the
Settings
app, tap
Display
, and then tap the
Adaptive brightness
switch to activate it.
Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC).
If your device is approved by the FCC, you can view the FCC ID of the device. To view the
FCC ID, launch the
Settings
app and tap
About tablet
Status
. If your device does not
have an FCC ID, it means that the device has not been authorised for sale in the U.S. or its
territories and may only be brought to the U.S. for the owner’s personal use.
Depending on the region, you can view the regulatory information on the device. To
view the information, launch the
Settings
app and tap
About tablet
Regulatory
information
.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Basics
6
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the devices normal range of operation. If the battery becomes too hot,
the charger may stop charging.
Do the following when the device heats up:
Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
During the initial setup after purchase or when restoring data
When downloading large files
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7
When using apps that require more power or using apps for extended periods
When playing high-quality games for extended periods
When recording videos for extended periods
When streaming videos while using the maximum brightness setting
When connecting to a TV
While multitasking (or, when running many apps in the background)
When using Multi window
When updating or installing apps while recording videos
When downloading large files during a video call
When recording videos while using a navigation app
When using large amount of data for syncing with the cloud, email, or other accounts
When using a navigation app in a car while the device is placed in direct sunlight
When using the mobile hotspot and tethering feature
When using the device in areas with weak signals or no reception
When charging the battery with a damaged USB cable
When the devices multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
When you are roaming
Do the following when the device heats up:
Keep the device updated with the latest software.
Conflicts between running apps may cause the device to heat up. Restart the device.
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
Close apps that increase battery consumption or that run in the background when
not in use.
Delete unnecessary files or unused apps.
Decrease the screen brightness.
If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.
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8
Precautions for device overheating
If you begin to feel uncomfortable due to the device overheating, stop using the device.
When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.
If the device overheats and reaches a certain temperature, a warning message will appear
to prevent device failure, skin irritations and damages, and battery leakage. To lower the
devices temperature, the screen brightness and the performance speed will be limited
and battery charging will stop. Running apps will be closed and all calling and other
features will be limited, except for emergency calls, until the device cools down.
If the second message appears due to a further increase of the devices temperature, the
device will turn off. Do not use the device until the devices temperature drops below the
specified level. If the second warning message appears during an emergency call, the call
will not be disconnected by a forced shut down.
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the batterys lifespan, damaging the device, or causing a fire.
Do not store your device in very cold or very hot temperatures.
Do not expose your device to direct sunlight for extended periods.
Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
Do not place the device in any areas that may overheat, such as on an electric heating
mat.
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
Do not use a cable whose covering is peeled off or damaged, and do not use any charger
or battery that is damaged or malfunctioning.
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9
Device layout and functions
Package contents
Refer to the quick start guide for package contents.
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
The supplied items are designed only for this device and may not be compatible
with other devices.
Appearances and specifications are subject to change without prior notice.
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
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10
Device layout
Side key (Power/Bixby)
Volume key
Microphone
SM-T595, SM-T597:
SIM card / Memory
card tray
SM-T590: Memory
card tray
Touchscreen
Charging dock port
Speaker
Microphone
Earphone jack
Proximity/Light sensor
Front camera
Speaker
Multipurpose jack
(USB Type-C)
GPS antenna
Flash
Speaker
Speaker
Main antenna
(SM-T595, SM-T597)
Rear camera
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11
The device and some accessories (sold separately) contain magnets. The American
Heart Association (US) and the Medicines and Healthcare Products Regulatory
Agency (UK) both warn that magnets can affect the operation of implanted
pacemakers, cardioverters, defibrillators, insulin pumps or other electro medical
devices (collectively, “Medical Device”) within the range of 15 cm (6 inches). If you
are a user of any of these Medical Devices, DO NOT USE THIS DEVICE AND SOME
ACCESSORIES (SOLD SEPARATELY) UNLESS YOU HAVE CONSULTED WITH YOUR
PHYSICIAN.
Do not store your device and some accessories (sold separately) near magnetic
fields. Magnetic stripe cards, including credit cards, phone cards, passbooks, and
boarding passes, may be damaged by magnetic fields.
When using the speakers, such as when playing media files or using speakerphone,
do not place the device close to your ears.
Be careful not to expose the camera lens to a strong light source, such as direct
sunlight. If the camera lens is exposed to a strong light source, such as direct
sunlight, the camera image sensor may be damaged. A damaged image sensor is
irreparable and will cause dots or spots in pictures.
If you use the device with its glass or acrylic body broken, there may be a risk of
injury. Use the device only after it has been repaired at a Samsung Service Centre.
If dust or foreign materials enter the microphone, speaker, or receiver, the devices
sound may become quiet or certain features may not work. If you attempt to
remove the dust or foreign materials with a sharp object, the device may be
damaged and its appearance may be affected.
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12
Connectivity problems and battery drain may occur in the following situations:
If you attach metallic stickers on the antenna area of the device
If you attach a device cover made with metallic material to the device
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection (SM-T595,
SM-T597)
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
Do not cover the proximity/light sensor area with screen accessories, such as a
screen protector or stickers. Doing so may cause the sensor to malfunction.
Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
Hard keys
Volume key
Side key (Power/Bixby)
Key Function
Volume key
Press to adjust the device volume.
Side key
When the device is off, press and hold to turn it on.
Press to turn on or lock the screen.
Press and hold to start a conversation with Bixby. Refer to Using
Bixby for more information.
Press twice or press and hold to launch the app or feature you set.
Side key +
Volume Down key
Press simultaneously to capture a screenshot.
Press and hold simultaneously to turn off the device.
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Setting the Side key
Select an app or feature to launch by pressing the Side key twice or pressing and holding the
Side key.
Launch the
Settings
app, tap
Advanced features
Side key
, and then select an option you
want.
Soft buttons
Back button
Home button
Recents button
When you turn on the screen, the soft buttons will appear at the bottom of the screen. The
soft buttons are set to the Recents button, Home button, and Back button by default. Refer to
Navigation bar (soft buttons) for more information.
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14
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved battery, charger, and cable specifically designed for your
device. Incompatible battery, charger, and cable can cause serious injuries or damage
to your device.
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
Use only USB Type-C cable supplied with the device. The device may be damaged
if you use Micro USB cable.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
1 Connect the USB cable to the USB power adaptor.
2 Plug the USB cable into the devices multipurpose jack.
Basics
15
3 Plug the USB power adaptor into an electric socket.
4 After fully charging, disconnect the charger from the device. Then, unplug the charger
from the electric socket.
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
Optimise the device using the device care feature.
When you are not using the device, turn off the screen by pressing the Side key.
Activate power saving mode.
Close unnecessary apps.
Deactivate the Bluetooth feature when not in use.
Deactivate auto-syncing of apps that need to be synced.
Decrease the backlight time.
Decrease the screen brightness.
Battery charging tips and precautions
When the battery power is low, the battery icon appears empty.
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
The device can be used while it is charging, but it may take longer to fully charge the
battery.
Basics
16
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
While charging, the device and the charger may heat up. This is normal and should not
affect the devices lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging. If this occurs during wireless charging, disconnect the device
from the charger to let it cool down, then charge the device again later.
If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
Fast charging
The device has a built-in fast charging feature. You can charge the battery more quickly while
the device or its screen is turned off.
Increasing the charging speed
To increase the charging speed, turn the device or its screen off when you charge the battery.
If the fast charging feature is not activated, launch the
Settings
app, tap
Device care
Battery
Charging
, and then tap the
Fast charging
switch to activate it.
While charging, you cannot activate or deactivate this feature.
You cannot use the built-in fast charging feature when you charge the battery
using a standard battery charger.
If the device heats up or the ambient air temperature rises, the charging speed may
decrease automatically. This is a normal operating condition to prevent damage to
the device.
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17
SIM or USIM card (nano-SIM card) (SM-T595,
SM-T597)
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
Use only a nano-SIM card.
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
Some services that require a network connection may not be available depending on
the service provider.
1 Insert the ejection pin into the hole on the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
2 Pull out the tray gently from the tray slot.
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18
3 Place the SIM or USIM card on the tray with the gold-coloured contacts facing
downwards.
4 Gently press the SIM or USIM card into the tray to secure it.
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
5 Insert the tray back into the tray slot.
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Memory card (microSD card)
Installing a memory card
Your devices memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your devices maximum memory card capacity, refer to the Samsung website.
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
Use caution to insert the memory card right-side up.
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card. To use the memory card, you must format it.
If your device cannot format or recognise the memory card, contact the memory
card manufacturer or a Samsung Service Centre.
Frequent writing and erasing of data shortens the lifespan of memory cards.
When inserting a memory card into the device, the memory card’s file directory
appears in the
My Files
SD card
folder.
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19
SM-T595, SM-T597:
SM-T590:
Basics
20
1 Insert the ejection pin into the hole on the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
2 Pull out the tray gently from the tray slot.
When you remove the tray from the device, the mobile data connection will be
disabled. (SM-T595, SM-T597)
3 Place a memory card on the tray with the gold-coloured contacts facing downwards.
4 Gently press the memory card into the tray to secure it.
If the card is not fixed firmly into the tray, the memory card may leave or fall out of the
tray.
5 Insert the tray back into the tray slot.
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
Fully insert the tray into the tray slot to prevent liquid from entering your device.
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21
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
Launch the
Settings
app and tap
Device care
Storage
Advanced
SD card
Unmount
.
Do not remove external storage, such as a memory card or USB storage, while the
device is transferring or accessing information, or right after transferring data. Doing
so can cause data to be corrupted or lost or cause damage to the external storage or
device. Samsung is not responsible for losses, including loss of data, resulting from
the misuse of external storage devices.
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
Launch the
Settings
app and tap
Device care
Storage
Advanced
SD card
Format
.
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
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22
Turning the device on and off
Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.
Turning the device on
Press and hold the Side key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
Turning the device off
1 To turn off the device, press and hold the Side key and the Volume Down key
simultaneously. Alternatively, open the notification panel and tap .
Volume Down key
Side key
2 Tap
Power off
.
To restart the device, tap
Restart
.
You can set the device to turn off when you press and hold the Side key. Launch the
Settings
app, tap
Advanced features
Side key
, and then tap
Power off menu
under
Press and hold
.
Forcing restart
If your device is frozen and unresponsive, press and hold the Side key and the Volume Down
key simultaneously for more than 7 seconds to restart it.
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23
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
1 Press and hold the Side key for a few seconds to turn on the device.
2 Select your preferred device language and select .
Select a language.
3
Follow the on-screen instructions to complete the setup.
The Home screen will appear.
If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.
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24
Samsung account
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, launch the
Settings
app
and tap
Accounts and backup
Accounts
Samsung account
Help
.
Creating a Samsung account
If you do not have a Samsung account, you should create one.
1 Launch the
Settings
app and tap
Accounts and backup
Accounts
Add account
Samsung account
.
Alternatively, launch the
Settings
app and tap .
2 Tap
Create account
.
3 Follow the on-screen instructions to complete creating your account.
Signing in to your Samsung account
If you already have a Samsung account, sign in to your Samsung account.
1 Launch the
Settings
app and tap
Accounts and backup
Accounts
Add account
Samsung account
.
Alternatively, launch the
Settings
app and tap .
2 Enter your Samsung account ID and password and tap
Sign in
.
3 Follow the on-screen instructions to complete signing in to your Samsung account.
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25
Finding your ID and resetting your password
If you forget your Samsung account ID or password, tap
Find ID
or
Reset password
on the
Samsung account sign-in screen. You can find your ID or reset your password after you enter
the required information.
Removing your Samsung account
When you remove your Samsung account from the device, your data, such as contacts or
events, will also be removed.
1 Launch the
Settings
app and tap
Accounts and backup
Accounts
.
2 Tap
Samsung account
Personal info
Sign out
.
3 Tap
Sign out
, enter your Samsung account password, and then tap
OK
.
Transferring data from your previous device
(Smart Switch)
You can use Smart Switch to transfer data from your previous device to your new device.
Launch the
Settings
app and tap
Accounts and backup
Smart Switch
.
This feature may not be supported on some devices or computers.
Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
Transferring data wirelessly
Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
1 On the previous device, launch
Smart Switch
.
If you do not have the app, download it from
Galaxy Store
or
Play Store
.
2 On your device, launch the
Settings
app and tap
Accounts and backup
Smart
Switch
.
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26
3 Place the devices near each other.
4 On the previous device, tap
Send data
Wireless
.
5 On your device, select an item to bring and tap
Transfer
.
6 Follow the on-screen instructions to transfer data from your previous device.
After the data is done transferring, you can view a list of the transferred data on your
device.
Backing up and restoring data using external storage
Transfer data using external storage, such as a microSD card.
1 Back up data from your previous device to external storage.
2 Insert or connect the external storage device to your device.
3 On your device, launch the
Settings
app and tap
Accounts and backup
Smart Switch
Restore
.
4 Follow the on-screen instructions to transfer data from external storage.
Transferring backup data from a computer
Transfer data between your device and a computer. You must download the Smart Switch
computer version app from www.samsung.com/smartswitch. Back up data from your
previous device to a computer and import the data to your device.
1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
2 On the computer, launch Smart Switch.
If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer. Then, skip to the fifth step.
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27
3 Connect your previous device to the computer using the devices USB cable.
4 On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
5 Connect your device to the computer using the USB cable.
6 On the computer, follow the on-screen instructions to transfer data to your device.
Understanding the screen
Controlling the touchscreen
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.
The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.
It is recommended to use fingers when you use the touchscreen.
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Tapping
Tap the screen.
Tapping and holding
Tap and hold the screen for
approximately 2 seconds.
Dragging
Tap and hold an item and drag it to the
target position.
Double-tapping
Double-tap the screen.
Swiping
Swipe upwards, downwards, to the left,
or to the right.
Spreading and pinching
Spread two fingers apart or pinch on
the screen.
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29
Navigation bar (soft buttons)
When you turn on the screen, the soft buttons will appear on the navigation bar at the
bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back
button by default. The functions of the buttons can change according to the app currently
being used or usage environment.
Button Function
Recents
Tap to open the list of recent apps.
Home
Tap to return to the Home screen.
Tap and hold to launch the
Google Assistant
app.
Back
Tap to return to the previous screen.
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Hiding the navigation bar
View files or use apps on a wider screen by hiding the navigation bar.
Launch the
Settings
app, tap
Display
Navigation bar
, and then tap
Full screen gestures
under
Navigation type
. The navigation bar will be hidden and the gesture hints will appear.
Tap
More options
and select an option you want.
Swipe from bottom
: The gesture hints will appear where the soft buttons are located. To
use the soft buttons, drag the gesture hint of the desired button upwards.
Swipe from sides and bottom
:
Swipe up from the bottom of the screen to move to the Home screen.
Swipe up and hold to view the list of recent apps.
Swipe inward from either side of the screen to return to the previous screen.
Swipe inward from one of the bottom corners to launch the
Google Assistant
app.
Swipe from bottom Swipe from sides and bottom
If you want to hide the gesture hints at the bottom of the screen, tap the
Gesture hints
switch to deactivate it.
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31
Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.
The screen may appear differently depending on the region or service provider.
A widget
Navigation bar (soft buttons)
Favourite apps
Screen indicator
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32
Switching between Home and Apps screens
On the Home screen, swipe upwards or downwards to open the Apps screen.
To return to the Home screen, swipe upwards or downwards on the Apps screen.
Alternatively, tap the Home button or the Back button.
Home screen Apps screen
If you add the Apps button on the Home screen, you can open the Apps screen by tapping
the button. On the Home screen, tap and hold an empty area, tap
Home screen settings
, and
then tap the
Apps button
switch to activate it. The Apps button will be added at the bottom
of the Home screen.
Apps button
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33
Displaying the screen in landscape mode
Rotate the device until it is horizontal to view the screen in landscape mode.
Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then tap
Add to Home
. A shortcut to the app will be added on the Home screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
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34
Creating folders
Create folders and gather similar apps to quickly access and launch apps.
On the Home screen or the Apps screen, tap and hold an app, and then drag it over another
app.
A new folder containing the selected apps will be created. Tap
Folder name
and enter a
folder name.
Adding more apps
Tap on the folder. Tick the apps to add and tap
Done
. You can also add an app by
dragging it to the folder.
Moving apps from a folder
Tap and hold an app to drag it to a new location.
Deleting a folder
Tap and hold a folder, and then tap
Delete folder
. Only the folder will be deleted. The
folder’s apps will be relocated to the Apps screen.
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35
Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more. You can also add,
delete, or rearrange Home screen panels.
Adding panels: Swipe to the left, and then tap .
Moving panels: Tap and hold a panel preview, and then drag it to a new location.
Deleting panels: Tap on the panel.
Wallpapers
: Change the wallpaper settings for the Home screen and the locked screen.
Widgets
: Widgets are small apps that launch specific app functions to provide
information and convenient access on your Home screen. Tap and hold a widget, and
then drag it to the Home screen. The widget will be added on the Home screen.
Home screen settings
: Configure settings for the Home screen, such as the screen grid or
layout.
Displaying all apps on the Home screen
Without using a separate Apps screen, you can set the device to display all apps on the
Home screen. On the Home screen, tap and hold an empty area, and then tap
Home screen
settings
Home screen layout
Home screen only
Apply
.
You can now access all your apps by swiping to the left on the Home screen.
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36
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
Some indicator icons appear only when you open the notification panel.
The indicator icons may appear differently depending on the service provider or
model.
Icon Meaning
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
/ LTE network connected
Wi-Fi connected
Bluetooth feature activated
Location services being used
Call in progress
Missed call
New text or multimedia message
Alarm activated
Mute mode activated
Vibration mode activated
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37
Icon Meaning
Flight mode activated
Error occurred or caution required
Battery charging
Battery power level
Lock screen
Pressing the Side key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
To unlock the screen, swipe in any direction when the screen turns on.
If the screen is off, press the Side key to turn on the screen. Alternatively, double-tap the
screen.
Locked screen
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38
Changing the screen lock method
To change the screen lock method, launch the
Settings
app, tap
Lock screen
Screen lock
type
, and then select a method.
When you set a pattern, PIN, password, or your biometric data for the screen lock method,
you can protect your personal information by preventing others from accessing your device.
After setting the screen lock method, the device will require an unlock code whenever
unlocking it.
Swipe
: Swipe in any direction on the screen to unlock it.
Pattern
: Draw a pattern with four or more dots to unlock the screen.
PIN
: Enter a PIN with at least four numbers to unlock the screen.
Password
: Enter a password with at least four characters, numbers, or symbols to unlock
the screen.
None
: Do not set a screen lock method.
Face
: Register your face to unlock the screen. Refer to Face recognition for more
information.
You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. Launch the
Settings
app, tap
Lock screen
Secure lock settings
, unlock the screen using the preset
screen lock method, and then tap the
Auto factory reset
switch to activate it.
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39
Notification panel
When you receive new notifications, indicator icons appear on the status bar. To see more
information about the icons, open the notification panel and view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
You can use the following functions on the notification panel.
View the notification details
and perform various actions.
Clear all notifications.
Control media on your device
and connected nearby
devices.
Access the power options.
Launch Settings.
Access the notification
settings.
Quick setting buttons
Control connected nearby
devices and SmartThings
devices and scenes.
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40
Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons.
To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.
To rearrange buttons, tap
Button order
, tap and hold a button, and then drag it to
another location.
Controlling media playback
Take control of music or video playback easily using the Media feature. You can also continue
playback on another device.
1 Open the notification panel and tap
Media
.
2 Tap the icons on the controller to control the playback.
To continue playback on another device, tap and select the device you want.
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41
Screen capture and screen record
Screen capture
Capture a screenshot while using the device and write on, draw on, crop, or share the
captured screen. You can capture the current screen and scrollable area.
Use the following methods to capture a screenshot. Captured screenshots will be saved in
Gallery
.
Key capture: Press the Side key and the Volume Down key simultaneously.
Swipe capture: Swipe your hand to the left or right across the screen.
It is not possible to capture a screenshot while using some apps and features.
If capturing a screenshot by swiping is not activated, launch the
Settings
app, tap
Advanced features
Motions and gestures
, and then tap the
Palm swipe to
capture
switch to activate it.
After capturing a screenshot, use the following options on the toolbar at the bottom of the
screen:
: Capture the current content and the hidden content on an elongated page, such as a
webpage. When you tap , the screen will automatically scroll down and more content
will be captured.
: Write or draw on the screenshot or crop a portion from the screenshot. The cropped
area will be saved in
Gallery
.
: Share the screenshot with others.
If the options are not visible on the captured screen, launch the
Settings
app,
tap
Advanced features
Screenshots and screen recorder
, and then tap the
Screenshot toolbar
switch to activate it.
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42
Screen record
Record the screen while using your device.
Open the notification panel, swipe downwards, and then tap (
Screen recorder
) to activate
it. After a countdown, recording will start.
To write or draw on the screen, tap .
To record the screen with a video overlay of yourself, tap .
When you are finished recording the video, tap . The video will be saved in
Gallery
.
To change the screen recorder settings, launch the
Settings
app and tap
Advanced
features
Screenshots and screen recorder
Screen recorder settings
.
Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send emails, create notes, and
more.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Break to the next line.
Delete a preceding character.
Enter symbols.
Enter uppercase. For all caps,
tap it twice.
Additional keyboard functions
Move the cursor.
Enter a space.
View more keyboard
functions.
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43
Changing the input language
Tap
Languages and types
Manage input languages
and select the languages to
use. When you select two or more languages, you can switch between the input languages
by swiping to the left or right on the space key.
Changing the keyboard
On the navigation bar, tap to change the keyboard.
To change the keyboard type, tap
Languages and types
, select a language, and then
select the keyboard type you want.
If the keyboard button ( ) does not appear on the navigation bar, launch the
Settings
app, tap
General management
Language and input
On-screen
keyboard
, and then tap the
Show Keyboard button
switch to activate it.
Additional keyboard functions
Some features may not be available depending on the region or service provider.
: Enter emoticons.
: Enter stickers.
: Attach animated GIFs.
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44
: Switch to handwriting mode.
Switch to the standard
keyboard.
: Change the keyboard mode.
: Enter text by voice.
: Change the keyboard settings.
: Search for content on the device quickly and enter it.
: Translate text and enter it.
: Add an item from the clipboard.
: Open the text editing panel.
: Change the keyboard size.
/ : Enter stickers.
Copying and pasting
1 Tap and hold over text.
2 Drag or to select the desired text, or tap
Select all
to select all text.
3 Tap
Copy
or
Cut
.
The selected text is copied to the clipboard.
4 Tap and hold where the text is to be inserted and tap
Paste
.
To paste text that you have previously copied, tap
Clipboard
and select the text.
45
Apps and features
Installing or uninstalling apps
Galaxy Store
Purchase and download apps. You can download apps that are specialised for Samsung
Galaxy devices.
Launch the
Galaxy Store
app.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap to search for a keyword.
Select an app to view information about it. To download free apps, tap
Install
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
Auto update apps
, and then
select an option.
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46
Play Store
Purchase and download apps.
Launch the
Play Store
app.
Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it. To download free apps, tap
Install
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
Settings
Auto-update apps
, and
then select an option.
Managing apps
Uninstalling or disabling apps
Tap and hold an app and select an option.
Uninstall
: Uninstall downloaded apps.
Disable
: Disable selected default apps that cannot be uninstalled from the device.
Some apps may not support this feature.
Enabling apps
Launch the
Settings
app, tap
Apps
Disabled
, select an app, and then tap
Enable
.
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47
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device.
To view your app permission settings, launch the
Settings
app and tap
Apps
. Select an app
and tap
Permissions
. You can view the apps permissions list and change its permissions.
To view or change app permission settings by permission category, launch the
Settings
app
and tap
Apps
Permission manager
. Select an item and select an app.
If you do not grant permissions to apps, the basic features of the apps may not
function properly.
Finder
Search for content on the device quickly.
1 On the Apps screen, tap
Search
. Alternatively, open the notification panel, swipe
downwards, and then tap .
2 Enter a keyword.
Apps and content on your device will be searched.
If you tap on the keyboard, you can search for more content.
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48
Bixby
Introduction
Bixby is a user interface that helps you use your device more conveniently.
You can talk to Bixby or type text. Bixby will launch a function you request or show the
information you want. It also learns your usage patterns and environments. The more it learns
about you, the more precisely it will understand you.
To use Bixby, your device must be connected to a Wi-Fi or mobile network.
To use Bixby, you must sign in to your Samsung account.
Bixby is only available in some languages, and certain features may not be
available depending on your region.
Starting Bixby
When you launch Bixby for the first time, the Bixby intro page will appear. You must select
the language to use with Bixby, sign in to your Samsung account according to the on-screen
instructions, and then agree to the terms and conditions.
1 Press and hold the Side key. Alternatively, launch the
Bixby
app.
Side key
Sign in to your
Samsung
account.
Select a
language.
Apps and features
49
2 Select the language to use with Bixby.
3 Tap
Sign in to Samsung account
and follow the on-screen instructions to sign in to your
Samsung account.
If you are already signed in, your account information will appear on the screen.
4 Follow the on-screen instructions to complete the setup.
The Bixby screen will appear.
Using Bixby
When you say what you want to Bixby, Bixby will launch corresponding functions or show the
information you requested.
While pressing and holding the Side key, say what you want to Bixby, and then release your
finger from the key when you are finished speaking. Alternatively, say “Hi, Bixby, and when
the device emits a sound, say what you want.
For example, while pressing and holding the Side key, say “Hows the weather today?” The
weather information will appear on the screen.
If you want to know the weather tomorrow, while pressing and holding the Side key, just say
Tomorrow?” Because Bixby understands the context of the conversation, it will show you
tomorrows weather.
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50
Corresponding function
launched
Listening
"How's the weather
today?"
If Bixby asks you a question during a conversation, while pressing and holding the Side key,
answer Bixby. Or, tap and answer Bixby.
If you are using headphones or Bluetooth audio, or start a conversation by saying “Hi, Bixby,
you can continue the conversation without tapping the icon. Launch the
Bixby
app and tap
Automatic listening
Hands-free only
.
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51
Waking up Bixby using your voice
You can start a conversation with Bixby by saying “Hi, Bixby. Register your voice so that Bixby
will respond to your voice when you say “Hi, Bixby.
1 Launch the
Bixby
app and tap
Voice wake-up
.
2 Tap the
Wake with “Hi, Bixby
switch to activate it.
3 Follow the on-screen instructions to complete the setup.
Now you can say “Hi, Bixby, and when the device emits a sound, start a conversation.
Communicating by typing text
If your voice is not recognised due to noisy environments or if you are in a situation where
speaking is difficult, you can communicate with Bixby via text.
Launch the
Bixby
app and tap , and then type what you want.
During the communication, Bixby also will answer you through text instead of voice
feedback.
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52
Bixby Vision
Introduction
Bixby Vision is a service that provides various features based on image recognition. You can
use Bixby Vision to quickly search for information by recognising objects. Use a variety of
useful Bixby Vision features.
Translate or extract text.
Search (including similar
images)
Shopping
Scan QR code.
To use this feature, the device must be connected to a Wi-Fi or mobile network.
The available features and search results may vary depending on the region or
service provider.
This feature may not be available or you may not get correct search results
depending on the image size, format, or resolution.
Samsung is not responsible for the product information provided by Bixby Vision.
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53
Launching Bixby Vision
Launch Bixby Vision using one of these methods.
In the
Camera
app, tap
MORE
on the shooting modes list and tap
BIXBY VISION
.
In the
Gallery
app, select an image and tap .
In the
Internet
app, tap and hold an image and tap
Bixby Vision
.
If you added the Bixby Vision app icon to the Apps screen, launch the
Bixby Vision
app.
Translating or extracting text
Extract text from a document or an image file and translate the extracted text.
For example, if you want to know what a sign says while travelling abroad, use the Bixby
Vision features. The device will translate the signs text into the language you select.
1 Launch the
Camera
app, tap
MORE
on the shooting modes list, and then tap
BIXBY
VISION
.
2 Select and keep the text within the screen to recognise it.
To translate or extract text, tap . If you tap , you can use additional features with
the extracted text, such as sharing or saving it.
To change the source or target language, tap the language settings panel at the
bottom of the screen.
Searching for similar images and related information
Search for images similar to the recognised object online and related information. You can
view various images with properties similar to the object, such as colour or shape, and view
the related information.
For example, if you want to know the information about a building, use the Bixby Vision
features. The device will search for and show you related information or images with similar
characteristics.
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54
1 Launch the
Camera
app, tap
MORE
on the shooting modes list, and then tap
BIXBY
VISION
.
2 Select and keep the object within the screen to recognise it.
3 Select a search result.
The similar images and related information will appear.
Searching for shopping information
Recognise a product to search for information even when you do not know the products
name.
For example, if you want to search for the products information online, use the Bixby Vision
features and the device will search for it and show you the results.
1 Launch the
Camera
app, tap
MORE
on the shooting modes list, and then tap
BIXBY
VISION
.
2 Select and keep the object within the screen to recognise it.
3 Select a search result.
The information about the product will appear.
Reading QR codes
Recognise QR codes and view a variety of information, such as websites, photos, videos,
maps, and business cards.
1 Launch the
Camera
app, tap
MORE
on the shooting modes list, and then tap
BIXBY
VISION
.
2 Select and keep the QR code within the screen to recognise it.
The information connected to the QR code will appear.
Apps and features
55
Bixby Home
On the Bixby Home screen, you can view recommended services and information that Bixby
provides by analysing your usage patterns and your routine.
To view more content, connect to a Wi-Fi or mobile network.
To fully use this feature, you must sign in to your Samsung account.
Opening Bixby Home
1 On the Home screen, swipe to the right.
The Bixby Home screen will appear.
When launching this feature for the first time or after performing a data reset, follow the
on-screen instructions to complete the setup.
2 Swipe upwards or downwards to view recommended content.
Upcoming reminder
Access additional options.
Recommended content
3 To close Bixby Home, swipe to the left on the screen or tap the Back button.
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56
Using recommended content on Bixby Home
When you open Bixby Home, you can view the content that is frequently updated as cards.
Swipe upwards or downwards to view the cards.
For example, on the way to the office in the morning, you can view your days schedule and
play your favourite music on the Bixby Home screen.
The content and order of the cards update automatically at a specified interval. You
can update cards whenever you want by swiping downwards on the screen.
Editing cards list
To pin a card to the top of the Bixby Home screen, tap
Pin to top
. To unpin a card,
tap
Unpin
.
To stop displaying a card on the list, drag the card to the right and tap
Don’t show again
.
To hide a card from the list, drag the card to the right and tap
Hide for now
.
Selecting apps to show as cards
Add or delete apps to show as cards on the Bixby Home screen.
On the Bixby Home screen, tap
Cards
, select an app, and then tap the switches next to
items to add or delete them.
Customising the Bixby Home settings
On the Bixby Home screen, tap
Settings
.
Samsung account:
Sign in to your Samsung account.
Customisation Service
: Set to use Bixbys interactive and customised services to enhance
your experience.
Bixby Home content providers
: Read and agree to or withdraw your agreement from
the terms and conditions and privacy policies of each content provider.
Privacy Policy
: Read the privacy policies.
About Bixby Home
: View the Bixby Home version and legal information.
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57
Reminder
Create reminders to schedule to-do items or to view content later. You will receive
notifications at the preset time or location for each reminder.
To receive more accurate notifications, connect to a Wi-Fi or mobile network.
To fully use this feature, you must sign in to your Samsung account.
To use location reminders, the GPS feature must be activated. Location reminders
may not be available depending on the model.
Starting Reminder
Starting Reminder from Bixby Home
1 On the Home screen, swipe to the right.
The Bixby Home screen will appear.
2 Tap
Get started
on the
Reminder
card.
The Reminder screen will appear and the Reminder app icon ( ) will be added to the
Apps screen.
Starting Reminder from Calendar
Launch the
Calendar
app and tap
Reminder
. The Reminder screen will appear and the
Reminder app icon ( ) will be added to the Apps screen.
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58
Creating reminders
Create reminders with various methods. Reminder will alert you if you create a reminder with
a specified time or location setting. You can also save various content, such as a single memo
or webpage address, and view it later.
For example, create a reminder to alert you to Water the flowers when I get home’.
1 Launch the
Reminder
app.
2 Tap
Write a reminder
or and enter Water the flowers’.
3 Tap
Place
Pick a place
and set the location to home.
4 Tap
When I arrive at
Done
.
5 Tap
Save
to save the reminder.
When you arrive at home, the Water the flowers notification will appear.
Completing reminders
Mark reminders that you do not need to be reminded of as complete.
On the reminders list, select a reminder and tap
Complete
.
Restoring reminders
Restore reminders that have been completed.
1 On the reminders list, tap
Completed
Edit
.
2 Tick items to restore and tap
Restore
.
Reminders will be added to the reminders list and you will be reminded at the preset
times.
Deleting reminders
To delete a reminder, select a reminder and tap
Delete
. To delete multiple reminders, tap and
hold a reminder, tick reminders to delete, and then tap
Delete
.
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59
Phone
Introduction
Make or answer voice and video calls.
To make a call and send a text message, launch the
Settings
app, tap
Advanced
features
, and then tap the
Call & text on other devices
switch to activate it. You
must register and sign in to the same Samsung account on your device and the
other device. Some calling and messaging features may not be available.
You can select the call and text method. Select a SIM card or your connected device
using the same Samsung account.
Making calls
1 Launch the
Phone
app and tap
Keypad
.
2 Enter a phone number.
3 Tap to make a voice call, or tap to make a video call.
Preview the phone number.
Delete a preceding character.
Access additional options.
Search for a contact.
Add the number to the
contacts list.
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60
Making calls from call logs or contacts list
Launch the
Phone
app, tap
Recents
or
Contacts
, and then swipe to the right on a contact or
a phone number to make a call.
If this feature is deactivated, launch the
Settings
app, tap
Advanced features
Motions
and gestures
, and then tap the
Swipe to call or send messages
switch to activate it.
Using speed dial
Set speed dial numbers to quickly make calls.
To set a number to speed dial, launch the
Phone
app, tap
Keypad
or
Contacts
Speed
dial numbers
, select a speed dial number, and then add a phone number.
To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10
and up, tap the first digit(s) of the number, and then tap and hold the last digit.
For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and
hold 3.
Making calls from the locked screen
On the locked screen, drag outside the circle.
Making calls by searching for nearby places
You can easily make calls to places near your current location by searching for their
information. You can search for nearby places by category, such as restaurants or stores, or by
selecting recommended hot places.
Launch the
Phone
app, tap
Places
, and then select a category or tap and enter a business
name in the search field. Or, select one from the recommended hot places. The business’s
information, such as its phone number or address, will appear.
This feature may not be available depending on the region or service provider.
Making an international call
1 Launch the
Phone
app and tap
Keypad
.
2 Tap and hold 0 until the + sign appears.
3 Enter the country code, area code, and phone number, and then tap .
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61
Receiving calls
Answering a call
When a call comes in, drag outside the large circle.
Rejecting a call
When a call comes in, drag outside the large circle.
To send a message when rejecting an incoming call, drag the
Send message
bar upwards
and select a message to send.
If the
Add reminder
switch is activated, a reminder will be saved to alert you of the rejected
call one hour later.
To create various rejection messages, launch the
Phone
app, tap
Settings
Quick
decline messages
, enter a message, and then tap .
Missed calls
If a call is missed, the icon appears on the status bar. Open the notification panel to view
the list of missed calls. Alternatively, launch the
Phone
app and tap
Recents
to view missed
calls.
Blocking phone numbers
Block calls from specific numbers added to your block list.
1 Launch the
Phone
app and tap
Settings
Block numbers
.
2 Tap
Recents
or
Contacts
, select contacts or phone numbers, and then tap
Done
.
To manually enter a number, tap
Add phone number
, enter a phone number, and then
tap .
When blocked numbers try to contact you, you will not receive notifications. The calls will be
logged in the call log.
You can also block incoming calls from people that do not show their caller ID. Tap the
Block unknown callers
switch to activate the feature.
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62
Options during calls
During a voice call
The following actions are available:
: Access additional options.
Add call
: Dial a second call. The first call will be put on hold. When you end the second
call, the first call will be resumed.
Message
: Send a message to the caller.
Bluetooth
: Switch to a Bluetooth headset if it is connected to the device.
Hold call
: Hold a call. Tap
Resume call
to retrieve the held call.
Mute
: Turn off the microphone so that the other party cannot hear you.
Keypad
/
Hide
: Open or close the keypad.
: End the current call.
During a video call
Tap the screen to use the following options:
The video call feature may vary depending on the region or service provider.
: Access additional options.
Camera
: Turn off the camera so that the other party cannot see you.
Switch
: Switch between the front and rear cameras.
: End the current call.
Mute
: Turn off the microphone so that the other party cannot hear you.
Bluetooth
: Switch to a Bluetooth headset if it is connected to the device.
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Adding a phone number to Contacts
Adding a phone number to Contacts from the keypad
1 Launch the
Phone
app and tap
Keypad
.
2 Enter the number.
3 Tap
Add to Contacts
.
4 Tap
Create new contact
to create a new contact, or tap
Update existing contact
to add
the number to an existing contact.
Adding a phone number to Contacts from the calls list
1 Launch the
Phone
app and tap
Recents
.
2 Tap a phone number and tap
Add
.
3 Tap
Create new contact
to create a new contact, or tap
Update existing contact
to add
the number to an existing contact.
Adding a tag to a phone number
You can add tags to numbers without saving them to Contacts. This allows you to view the
callers information when they call without having them listed in Contacts.
1 Launch the
Phone
app and tap
Recents
.
2 Tap a phone number.
3 Tap
Add note
, enter a tag, and then tap
Add
.
When a call comes from that number, the tag will show under the number.
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Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact
1 Launch the
Contacts
app and tap .
2 Select a storage location.
3 Enter contact information.
Select a storage location.
Add an image.
Open more information fields.
Enter contact information.
Depending on the selected storage location, the types of information you can save
may vary.
4 Tap
Save
.
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65
Importing contacts
Add contacts by importing them from other storages to your device.
1 Launch the
Contacts
app and tap
Manage contacts
Import or export contacts
Import
.
2 Select a storage location to import contacts from.
3 Tick VCF files or contacts to import and tap
Done
.
4 Select a storage location to save contacts to and tap
Import
.
Syncing contacts with your web accounts
Sync your device contacts with online contacts saved in your web accounts, such as your
Samsung account.
1 Launch the
Settings
app, tap
Accounts and backup
Accounts
and select the account
to sync with.
2 Tap
Sync account
and tap the
Contacts
switch to activate it.
For the Samsung account, tap
Sync settings
and tap the
Contacts
switch to activate
it.
Searching for contacts
Launch the
Contacts
app.
Use one of the following search methods:
Scroll up or down the contacts list.
Drag a finger along the index at the right side of the contacts list to scroll through it
quickly.
Tap at the top of the contacts list and enter search criteria.
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66
Tap the contact. Then take one of the following actions:
: Add to favourite contacts.
/ : Make a voice or video call.
: Compose a message.
: Compose an email.
Sharing contacts
You can share contacts with others by using various sharing options.
1 Launch the
Contacts
app, tap at the top of the contacts list, and then tap
Share
.
2 Select contacts and tap
Share
.
3 Select a sharing method.
Saving and sharing profile (SM-T595, SM-T597)
Save and share your profile information, such as your photo and status message, with others
using the profile sharing feature.
To use this feature, you must sign in to your Samsung account.
The profile sharing feature may not be available depending on the region or
service provider.
The profile sharing feature is only available for contacts who have activated the
profile sharing feature on their device.
1 Launch the
Contacts
app and select your profile.
2 Tap
Tap here to share your profile
and tap the switch to activate it.
To use the profile sharing feature, your phone number must be verified. You can view
your contacts’ updated profile information in
Contacts
.
To change the scope of contacts to share your profile with, tap
Select what’s shared
,
select an item to share, and then select an option.
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67
Creating groups
You can add groups, such as family or friends, and manage contacts by group.
1 Launch the
Contacts
app and tap
Groups
Create group
.
2 Enter a group name.
To set a group ringtone, tap
Group ringtone
and select a ringtone.
3 Tap
Add member
, select contacts to add to the group, and then tap
Done
.
4 Tap
Save
.
Sending a group message
You can send a group message to a groups members at the same time.
Launch the
Contacts
app, tap
Groups
, and then select a group. Tap at the top of the
contacts list and tap
Send message
.
Merging duplicate contacts
When you import contacts from other storages, or sync contacts with other accounts, your
contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline
your contacts list.
1 Launch the
Contacts
app and tap
Manage contacts
Merge contacts
.
2 Tick contacts and tap
Merge
.
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68
Deleting contacts
1 Launch the
Contacts
app, tap at the top of the contacts list, and then tap
Delete
.
2 Select contacts and tap
Delete
.
To delete contacts one by one, tap a contact. Then tap
Delete
.
Messages
Introduction
Send and view messages by conversation.
To make a call and send a text message, launch the
Settings
app, tap
Advanced
features
, and then tap the
Call & text on other devices
switch to activate it. You
must register and sign in to the same Samsung account on your device and the
other device. Some calling and messaging features may not be available.
You can select the call and text method. Select a SIM card or your connected device
using the same Samsung account.
Sending messages
You may incur additional charges for sending messages when you are roaming.
1 Launch the
Messages
app and tap .
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69
2 Add recipients and enter a message.
To record and send a voice message, tap and hold , say your message, and then release
your finger. The recording icon appears only while the message input field is empty.
Enter recipients.
Enter stickers.
Enter a message.
Attach files.
Recipient
Send the message.
3 Tap to send the message.
Viewing messages
Messages are grouped into message threads by contact.
You may incur additional charges for receiving messages when you are roaming.
1 Launch the
Messages
app.
2 On the messages list, select a contact or a phone number.
To reply to the message, tap the message input field, enter a message, and then tap
.
To adjust the font size, spread two fingers apart or pinch on the screen.
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70
Blocking unwanted messages
Block messages from specific numbers added to your block list.
1 Launch the
Messages
app, tap at the top of the messages list, and then tap
Settings
Block numbers and messages
Block numbers
.
2 Tap
Conversations
and select a contact or a phone number. Or, tap
Contacts
, select
contacts, and then tap
Done
.
To manually enter a number, enter a phone number under
Enter phone number
and tap
.
Setting the message notification
You can change notification sound, display options, and more.
1 Launch the
Messages
app, tap at the top of the messages list, tap
Settings
Notifications
, and then tap the switch to activate it.
2 Change the notification settings.
Setting a message reminder
You can set an alert at an interval to let you know that you have unchecked notifications. If
this feature is not activated, launch the
Settings
app, tap
Accessibility
Advanced settings
Notification reminders
, and then tap the switch to activate it.
Deleting messages
1 Launch the
Messages
app.
2 On the messages list, select a contact or a phone number.
3 Tap and hold a message, then tap
Delete
.
To delete multiple messages, tick messages you want to delete.
4 Tap
Delete
.
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71
Internet
Introduction
Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.
Browsing webpages
1 Launch the
Internet
app.
2 Tap the address field.
3 Enter the web address or a keyword, and then tap
Go
.
To view the toolbars, drag your finger downwards slightly on the screen.
Bookmark the current
webpage.
Open the homepage.
Close the tab.
Move between pages. Access additional options.
Open the browser's tab
manager.
Refresh the current webpage.
Open a new tab. View your bookmarks.
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72
Using secret mode
In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can
lock secret mode using a password and your biometric data.
Activating secret mode
Tap
Turn on Secret mode
. If you are using this feature for the first time, set whether to
use a password for secret mode.
In secret mode, the device will change the colour of the toolbars.
In secret mode, you cannot use some features, such as screen capture.
Changing security settings
You can change your password or the lock method.
Tap
Settings
Privacy and security
Secret mode settings
Change password
.
To use your registered biometric data as a lock method along with the password, tap an
option switch under
Biometrics
to activate it.
Deactivating secret mode
Tap
Turn off Secret mode
.
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73
Email
Setting up email accounts
Set up an email account when opening
Email
for the first time.
1 Launch the
Email
app.
2 On the list, select an email service or tap
Other
.
3 Follow the on-screen instructions to complete the setup.
To set up another email account, tap
Add account
.
If you have more than one email account, you can set one as the default account. Tap
Set default account
.
Sending emails
1 Tap to compose an email.
2 Add recipients and enter a subject line and text.
3 Tap to send the mail.
Reading emails
When
Email
is open, the device will automatically retrieve new emails. To manually retrieve
emails, swipe downwards on the top of the emails list.
Tap an email on the screen to read it.
If email syncing is disabled, new emails cannot be retrieved. To enable email syncing,
tap
your account name, and then tap the
Sync emails
switch to activate
it.
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74
Camera
Introduction
Take photos and record videos using various modes and settings.
Camera etiquette
Do not take photos or record videos of other people without their permission.
Do not take photos or record videos where legally prohibited.
Do not take photos or record videos in places where you may violate other peoples
privacy.
Launching Camera
Use the following methods to launch
Camera
:
Launch the
Camera
app.
Press the Side key twice quickly.
On the locked screen, drag outside the circle.
Some methods may not be available depending on the region or service provider.
Some camera features are not available when you launch the
Camera
app from the
locked screen or when the screen is turned off while the screen lock method is set.
If photos you take appear blurry, clean the camera lens and try again.
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75
Taking photos
1 Tap the image on the preview screen where the camera should focus.
Spread two fingers apart on the screen to zoom in, and pinch to zoom out.
Alternatively, drag the lens selection icon to the left or right. Zooming features are
available only when using the rear camera.
To adjust the brightness of photos, tap the screen. When the adjustment bar appears,
drag the adjustment bar towards or .
2 Tap to take a photo.
Camera settings
Take a photo.
Preview thumbnail
Shooting modes
Select a lens.
Switch between the front and
rear cameras.
Options for current shooting
mode
Current mode
The preview screen may vary depending on the shooting mode and which camera
is being used.
The camera automatically shuts off when unused.
Make sure that the lens is not damaged or contaminated. Otherwise, the device
may not work properly in some modes that require high resolutions.
Your devices camera features a wide-angle lens. Minor distortion may occur in
wide-angle photos or videos and does not indicate device performance problems.
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76
Selecting a lens for shooting
On the preview screen, select the lens you want and take a photo or record a video.
This feature is only available in some shooting modes.
: The wide-angle lens lets you take basic photos or record normal videos.
: The telephoto lens (2x optical zoom) lets you take photos or record videos by
enlarging the subject.
2x optical zoom shooting
Basic shooting
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77
Using shooting modes
To change the shooting mode, drag the shooting modes list to the left or right, or swipe to
the left or right on the preview screen.
Select a shooting mode you want.
Shooting modes list
Photo mode
The camera adjusts the shooting options automatically depending on the surroundings to
capture photos easily.
On the shooting modes list, tap
PHOTO
and tap to take a photo.
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78
Taking selfies
You can take self-portraits with the front camera.
1 On the shooting modes list, tap
PHOTO
.
2 On the preview screen, swipe upwards or downwards, or tap to switch to the front
camera for self-portraits.
3 Face the front camera lens.
4 Tap to take a photo.
Applying filter and beauty effects
You can select a filter effect and modify facial features, such as your skin tone or face shape,
before taking a photo.
1 On the preview screen, tap .
2 Select a filter effect or beauty effects and take a photo.
Locking the focus (AF) and exposure (AE)
You can lock the focus or exposure on a selected area to prevent the camera from
automatically adjusting based on changes to the subjects or light sources.
Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and
exposure setting will be locked. The setting remains locked even after you take a photo.
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79
Video mode
The camera adjusts the shooting options automatically depending on the surroundings to
record videos easily.
1 On the shooting modes list, tap
VIDEO
.
2 Tap to record a video.
To capture an image from the video while recording, tap .
To change the focus while recording a video, tap where you want to focus. To use auto
focus mode, tap
AF
to cancel the manually set focus.
3 Tap to stop recording the video.
The 2x optical zoom may not work in low-light environments.
Live focus mode
Take photos that focus on the face by blurring the background.
Use this feature in a place that has sufficient light.
The background blur may not be applied properly in the following conditions:
The device or the subject is moving.
The subject has a similar colour to the background.
1 On the shooting modes list, tap
LIVE FOCUS
.
2 Tap to take a photo.
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80
Pro mode
Capture photos while manually adjusting various shooting options, such as exposure value
and ISO value.
On the shooting modes list, tap
MORE
PRO
. Select options and customise the settings,
and then tap to take a photo.
Available options
: Select an ISO value. This controls camera light sensitivity. Low values are for
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
However, higher ISO settings can result in noise in photos.
: Select an appropriate white balance, so images have a true-to-life colour range. You
can set the colour temperature.
: Change the exposure value. This determines how much light the cameras sensor
receives. For low-light situations, use a higher exposure.
Separating the focus area and the exposure area
You can separate the focus area and the exposure area.
Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame
to the area where you want to separate the focus area and the exposure area.
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81
Panorama mode
Using panorama mode, take a series of photos and then stitch them together to create a wide
scene.
To get the best shots using panorama mode, follow these tips:
Move the camera slowly in one direction.
Keep the image within the frame on the cameras viewfinder. If the preview
image is out of the guide frame or you do not move the device, the device will
automatically stop taking photos.
Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain
wall.
1 On the shooting modes list, tap
MORE
PANORAMA
.
2 Tap and move the device slowly in one direction.
3 Tap to stop taking photos.
HDR mode
Take photos with rich colours and reproduce details even in bright and dark areas.
On the shooting modes list, tap
MORE
HDR
.
Without effect With effect
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82
Night mode
Take a photo in low-light conditions, without using the flash.
On the shooting modes list, tap
MORE
NIGHT
.
Continuous shot mode
Take a series of photos of moving subjects.
On the shooting modes list, tap
MORE
CONTINUOUS SHOT
.
Tap and hold to take several photos continuously.
Animated GIF mode
Create an animated GIF by tapping and holding the camera button.
1 On the shooting modes list, tap
MORE
ANIMATED GIF
.
2 Tap and hold to create an animated GIF.
Sports mode
Take clearer photos of fast-moving subjects, such as a person running or a pet in motion.
On the shooting modes list, tap
MORE
SPORTS
.
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83
Wide selfie mode
Take a wide self-portrait and include as many people in the photo as possible to avoid leaving
people out.
1 On the shooting modes list, tap
MORE
WIDE SELFIE
.
2 Face the front camera lens.
3 Tap to take a photo.
Alternatively, show your palm to the front camera. After recognising your palm, a
countdown timer will appear. When the time is up, the device will take a photo.
4 Slowly swivel the device left and then right or vice versa to take a wide self-portrait.
The device will take additional photos when the white frame moves to each end of the
viewfinder window.
Make sure to keep the white frame inside the viewfinder window.
The subjects should remain still while taking wide self-portraits.
The top and bottom parts of the image displayed on the preview screen may be
cut out of the photo depending on the shooting conditions.
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84
Customising camera settings
Options for current shooting mode
On the preview screen, use the following options.
The available options may vary depending on the shooting mode.
: Activate or deactivate the flash.
: Select the length of the delay before the camera automatically takes a photo.
: Select an aspect ratio for photos.
: Apply a filter effect or beauty effects.
: Select an aspect ratio for videos.
: Select a metering method. This determines how light values are calculated.
Centre-weighted
uses the light in the centre portion of the shot to calculate the
exposure of the shot.
Spot
uses the light in a concentrated centre area of the shot to
calculate the exposure of the shot.
Matrix
averages the entire scene.
Camera settings
On the preview screen, tap . Some options may not be available depending on the
shooting mode.
Pictures
Rear picture size
: Select a resolution for photos you want to take with the rear camera.
Using a higher resolution will result in higher quality photos, but they will take up more
memory.
Front picture size
: Select a resolution for photos you want to take with the front camera.
Using a higher resolution will result in higher quality photos, but they will take up more
memory.
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85
Videos
Rear video size
: Select a resolution for videos you want to take with the rear camera.
Using a higher resolution will result in higher quality videos, but they will take up more
memory.
Front video size
: Select a resolution for videos you want to take with the front camera.
Using a higher resolution will result in higher quality videos, but they will take up more
memory.
High efficiency video
: Record videos in the High Efficiency Video Codec (HEVC) format.
Your HEVC videos will be saved as compressed files to conserve the devices memory.
You cannot play the HEVC videos on other devices or share them online.
Useful features
Pictures as previewed (Selfie)
: Set the device to save photos as they appear on the
preview screen when taken with the front camera without flipping them.
Grid lines
: Display viewfinder guides to help composition when selecting subjects.
Location tags
: Attach a GPS location tag to the photo.
GPS signal strength may decrease in locations where the signal is obstructed,
such as between buildings or in low-lying areas, or in poor weather conditions.
Your location may appear on your photos when you upload them to the
Internet. To avoid this, deactivate the location tag setting.
Shooting methods
: Select additional shooting methods for taking a photo or recording
a video.
Storage location
: Select the memory location for storage. This feature will appear when
you insert a memory card.
Quick review
: Set the device to show photos after capturing them.
Full screen view (16:9)
: Set the device to preview photos or videos using the full screen
ratio.
Reset settings
: Reset the camera settings.
Contact us
: Ask questions or view frequently asked questions.
About Camera
: View the Camera app version and legal information.
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86
Gallery
Introduction
View images and videos stored in your device. You can also manage images and videos by
album or create stories.
Viewing images
1 Launch the
Gallery
app and tap
Pictures
.
2 Select an image.
Access additional options.
Delete the image.
Share the image with others.
Add the image to favourites.
Modify the image.
Image and video thumbnail
Bixby Vision
You can create an animated GIF or collage from multiple images. On the list, tap
Create GIF
or
Create collage
, and then select images.
Searching for images
Launch the
Gallery
app and tap to view images sorted by category, such as types or
locations.
To search for images by entering keywords, tap the search field.
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87
Viewing videos
1 Launch the
Gallery
app and tap
Pictures
.
2 Select a video to play.
3 Tap
Play video
to play the video.
Lock the playback
screen.
Skip to the
previous video.
Tap and hold to
rewind.
Switch to the
pop-up video
player.
Capture the
current screen.
Rewind or
fast-forward by
dragging the bar.
Create an
animated GIF.
Access additional
options.
Rotate the screen.
Skip to the next
video. Tap and
hold to
fast-forward.
Pause and resume
playback.
Display your
videos.
Change the screen
ratio.
Drag your finger up or down on the left side of the playback screen to adjust the brightness,
or drag your finger up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.
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88
Viewing albums
You can view your images and videos sorted by folders or albums.
Launch the
Gallery
app, tap
Albums
, and then select an album.
Hiding albums
You can hide albums.
You cannot hide albums created by default, such as the
Camera
and
Screenshots
albums.
1 Launch the
Gallery
app and tap
Albums
.
2 Tap
Hide or unhide albums
.
3 Tap an album switch to hide.
Viewing stories
When you capture or save images and videos, the device will read their date and location
tags, sort the images and videos, and then create stories. To create stories automatically, you
must capture or save multiple images and videos.
Launch the
Gallery
app, tap
Stories
, and then select a story.
Creating stories
Create stories with various themes.
1 Launch the
Gallery
app and tap
Stories
.
2 Tap
Create story
.
3 Enter a title for the story and tap
Create
.
4 Tick images or videos to include in the story and tap
Done
.
To add images or videos to a story, select a story and tap
Story album
Add
.
To remove images or videos from a story, select a story, tap
Story album
Edit
, tick
images or videos to remove, and then tap
Remove from story
.
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89
Deleting stories
1 Launch the
Gallery
app and tap
Stories
.
2 Tap and hold a story to delete, and tap
Delete
.
Syncing images and videos
When you sync your
Gallery
app with the cloud, photos and videos you take will also be
saved in the cloud. You can view images and videos saved in the cloud in your
Gallery
app
and from other devices.
Launch the
Gallery
app, tap
Settings
Cloud sync
, and then follow the on-screen
instructions to complete the sync. The
Gallery
app and the cloud will be synced.
When you connect your Samsung account and Microsoft account, you can set the
cloud storage as Microsoft OneDrive.
Deleting images or videos
1 Launch the
Gallery
app.
2 Select an image or a video to delete.
To delete multiple files, tap and hold a file to delete on the list and tick more files to
delete.
3 Tap or
Delete
.
Using the recycle bin feature
You can keep the deleted images and videos in the recycle bin. The files will be deleted after a
certain period.
Launch the
Gallery
app, tap
Settings
, and then tap the
Recycle bin
switch to activate it.
To view files in the recycle bin, launch the
Gallery
app and tap
Recycle bin
.
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90
Multi window
Introduction
Multi window lets you run two apps at the same time in the split screen view. You can also run
multiple apps at the same time in the pop-up view.
Some apps may not support this feature.
Split screen view Pop-up view
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91
Split screen view
1 Tap the Recents button to open the list of recently used apps.
2 Swipe to the left or right, tap an apps icon, and then tap
Open in split screen view
.
The selected app will launch in the upper window.
3 On the lower window, swipe left or right to select another app to launch.
To launch apps not on the list of recently used apps, tap the Home button or Back button
and select an app.
Adjusting the window size
Drag the bar between the app windows up or down to adjust the size of the windows.
When you drag the bar between the app windows to the top or bottom edge of the screen,
the window will be maximised.
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92
Pop-up view
1 Tap the Recents button to open the list of recently used apps.
2 Swipe to the left or right, tap an apps icon, and then tap
Open in pop-up view
.
The app screen will appear in the pop-up view.
Minimise the
window.
Close the app.
Maximise the
window.
Adjust the
transparency
level.
Moving pop-up windows
To move a pop-up window, tap the windows toolbar and drag it to a new location.
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93
Samsung Members
Samsung Members
offers support services to customers, such as device problem diagnosis,
and lets users submit questions and error reports. You can also share information with others
in the Galaxy users community or view the latest Galaxy news and tips.
Samsung Members
can help you solve any problems you might encounter while using your device.
To submit your feedback or post your comments, you must sign in to your Samsung
account. Refer to Samsung account for more information.
Samsung Notes
Create notes by entering text from the keyboard or by handwriting or drawing on the screen.
You can also insert images or voice recordings into your notes.
Creating notes
1 Launch the
Samsung Notes
app and tap .
2 Select an input method from the toolbar at the top of the screen and compose a note.
Enter text using the keyboard.
Write or draw with pens.
Paint with brushes.
Insert files.
3 When you are finished composing the note, tap
Save
.
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94
Deleting notes
1 Launch the
Samsung Notes
app.
2 Tap and hold a note to delete.
To delete multiple notes, tick more notes to delete.
3 Tap
Delete
.
Calendar
Manage your schedule by entering upcoming events or reminders in your planner.
Creating events
1 Launch the
Calendar
app and tap or double-tap a date.
2 Enter event details.
Select a calendar to save the
event to.
Enter the location.
Set an alarm.
Enter a title.
Set the duration.
Add a note.
Change the event's colour.
Select a sticker to display with
the event.
3 Tap
Save
to save the event.
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95
Creating reminders
You can create tasks as reminders and receive notifications at the preset time or location for
each reminder. Launch the
Calendar
app and tap
Reminder
. Refer to Reminder for
more information.
Syncing events with your accounts
1 Launch the
Settings
app, tap
Accounts and backup
Accounts
, and then select the
account to sync with.
2 Tap
Sync account
and tap the
Calendar
switch to activate it.
For the Samsung account, tap
Sync settings
and tap the
Calendar
switch to activate
it.
To add accounts to sync with, launch the
Calendar
app and tap
Add new
account
. Then, select an account to sync with and sign in. When an account is added, a blue
circle is displayed next to the account name.
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96
Samsung Flow
Introduction
Samsung Flow allows you to easily connect your tablet to your smartphone and use them
conveniently, such as checking notifications or sharing contents.
Samsung Flow must be installed on both devices that you want to connect. If Samsung Flow
is not installed, download it from
Galaxy Store
or
Play Store
.
This feature is only available on some Samsung Android devices.
To use this feature, you must activate Bluetooth feature on your tablet and your
smartphone.
Connecting your tablet and smartphone
1 On your smartphone, launch Samsung Flow.
2 On your tablet, launch the
Samsung Flow
app.
If you are using this feature for the first time, tap
Start
.
3 Select your smartphone from the detected devices list.
4 Accept the connection request on both devices.
5 Confirm the passkey on both devices.
The devices will be connected.
If your smartphone supports fingerprint recognition feature, set up Samsung Pass
on your smartphone to connect the devices more easily and securely using your
fingerprint.
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97
Sharing mobile data connection
Share your smartphones mobile data connection with your tablet using a mobile hotspot
when the Internet connection is not available on your tablet.
1 On your tablet, launch the
Samsung Flow
app.
2 Tap .
You can access the Internet on your tablet using your smartphone’s mobile data
connection.
Your smartphone must support the mobile hotspot feature.
You may incur additional charges on your smartphone when using this feature.
Checking notifications on your tablet
When you receive new notifications on your smartphone, check the notifications in pop-up
window on your tablet.
Sharing contents
You can share your smartphones contents with your tablet.
My Files
Access and manage various files stored in the device or in other locations, such as cloud
storage services.
Launch the
My Files
app.
View files that are stored in each storage.
To check for unnecessary data and free up the devices storage, tap
Analyse storage
.
To search for files or folders, tap .
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98
Clock
Introduction
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.
Alarm
Launch the
Clock
app and tap
Alarm
.
Setting alarms
Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set
other various alarm options, and then tap
Save
.
To open the keypad to enter an alarm time, tap the time input field.
To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.
Stopping alarms
Tap
Dismiss
to stop an alarm. If you have previously enabled the snooze option, tap
Snooze
to repeat the alarm after a specified length of time.
Deleting alarms
Tap and hold an alarm, tick alarms to delete, and then tap
Delete
.
World Clock
Launch the
Clock
app and tap
World Clock
.
Creating clocks
Tap , enter a city name or select a city from the map, and then tap
Add
.
To use the time zone converter, tap
Time zone converter
.
Deleting clocks
Tap and hold a clock, tick clocks to delete, and then tap
Delete
.
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99
Stopwatch
1 Launch the
Clock
app and tap
Stopwatch
.
2 Tap
Start
to time an event.
To record lap times while timing an event, tap
Lap
.
3 Tap
Stop
to stop timing.
To restart the timing, tap
Resume
.
To clear lap times, tap
Reset
.
Timer
1 Launch the
Clock
app and tap
Timer
.
To add a frequently used timer, tap , set the duration and name, and then tap
Add
.
2 Set the duration and tap
Start
.
To open the keypad to enter the duration, tap the duration input field.
3 Tap
Dismiss
when the timer goes off.
Calculator
Perform simple or complex calculations.
Launch the
Calculator
app.
You can see the calculation history at the upper part of the screen.
To clear the history, tap
Clear history
.
To use the unit conversion tool, tap . You can convert various values, such as area, length,
or temperature, into other units.
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100
Samsung Kids
Introduction
You can restrict childrens access to certain apps, set their usage times, and configure settings
to provide a fun and safe environment for children when they use the device.
Using Samsung Kids
Open the notification panel, swipe downwards, and then tap (
Samsung Kids
) to activate
it. The Samsung Kids screen will appear. When starting Samsung Kids for the first time or after
performing a data reset, follow the on-screen instructions to complete the setup.
On the Samsung Kids screen, select the app you want to use.
Access additional
options.
Available apps
Kids Art Studio
Kids Gallery
Kids Phone
Kids Browser
Kids Camera
Your preset screen lock method or your created PIN will be used when activating the
Parental control
feature or closing Samsung Kids.
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101
Using parental control features
You can configure the settings for Samsung Kids and view the usage history.
On the Samsung Kids screen, tap
Parental control
and enter your unlock code.
Kid’s name
: Manage your child’s profile.
Set daily playtime
: Restrict the usage time for Samsung Kids.
Daily usage
: View the daily usage time of Samsung Kids.
Activity
: View the activity history of Samsung Kids.
Frequently contacted
: View the frequently used contacts in Samsung Kids. (SM-T595,
SM-T597)
My kids creations
: View the works created from the apps in Samsung Kids.
Allowed content
: Check the apps or content supported by Samsung Kids and add them.
Show Content page
: Set the device to display the Samsung partners content page on
the Samsung Kids screen.
Closing Samsung Kids
To close Samsung Kids, tap the Back button or tap
Close Samsung Kids
, and then enter
your unlock code.
SmartThings
Introduction
Control and manage smart appliances and Internet of Things (IoT) products with your tablet.
Connecting with nearby devices: Connect with nearby devices, such as Bluetooth
headsets or wearable devices, easily and quickly.
Registering and controlling home appliances, TVs, and IoT products: Register smart
refrigerators, washers, air conditioners, air purifiers, TVs, and Internet of Things (IoT)
products on your tablet, and view their status or control them from your tablets screen.
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102
Receiving notification: Receive notifications from connected devices on your tablet. For
example, when the laundry is finished, you can receive a notification on your tablet.
To use SmartThings, your tablet and other devices must be connected to a Wi-Fi
or mobile network. To fully use SmartThings, you must sign in to your Samsung
account.
The devices you can connect may vary depending on the region or service
provider. Available features may differ depending on the connected device.
Connected devices own errors or defects are not covered by the Samsung
warranty. When errors or defects occur on the connected devices, contact the
devices manufacturer.
Connecting to nearby devices
Connect to nearby devices, such as Bluetooth headsets, easily and quickly.
Connection methods may vary depending on the type of connected devices or the
shared content.
1 Launch the
SmartThings
app.
2 Tap
Add device
or tap
Device
.
3 Tap
Scan nearby
.
4 Select a device from the list and connect to it by following the on-screen instructions.
Using home appliances, TVs, and IoT products
View the status of your smart appliances, TVs, and IoT products from your tablet’s screen. You
can group devices by location and add rules to control the devices easily and conveniently.
Connecting devices
1 Launch the
SmartThings
app.
2 Tap
Add device
or tap
Device
.
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103
3 Select a device type.
Or, tap
Scan nearby
or to search for devices.
4 Follow the on-screen instructions to connect devices.
Viewing and controlling connected devices
You can view and control the devices. For example, you can check the ingredients in your
refrigerator or adjust the TV volume.
1 Launch the
SmartThings
app.
The list of connected devices will appear.
2 View the status of devices on the list.
To control the devices, select a device. When the device controller supplied with the
selected device is downloaded, you can control the device.
Adding devices and scenes by locations
Add devices by locations, view the list of devices in a same location, and control them. You
can also add a scene to a location to control multiple devices at the same time.
Adding locations
1 Launch the
SmartThings
app and tap
Add location
.
2 Enter the location name.
To set a location, tap
Geolocation
to select a location on the map and tap
Done
.
To add rooms to the location, tap
Rooms
, tick rooms you want to add, and then tap
Done
.
3 Tap
Done
.
Your location will be added.
To add devices to the location, tap
Add device
or tap
Device
and follow the
on-screen instructions to register devices.
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104
Adding scenes
Add a scene and register devices to it to control multiple devices at the same time.
1 Launch the
SmartThings
app.
2 Tap
and select a location.
3 Tap
Scenes
Add scene
.
4 Enter the scene name.
5 Tap under
Actions
to add actions to perform.
6 Tap
Save
.
Adding automations
You can also set an automation to operate devices automatically depending on the preset
time, the status of devices, and more.
For example, add an automation to turn on the audio automatically every day at 7:00 AM.
1 Launch the
SmartThings
app.
2 Tap
and select a location.
3 Tap
Automations
Add automation
.
4 Tap under
If
, set the activation conditions for the automation, and then tap
Next
.
5 Tap under
Then
, set actions to perform, and then tap
Done
.
6 Enter the automation name and tap
OK
.
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105
Receiving notifications
You can receive notifications from connected devices on your tablet. For example, when the
laundry is finished, you can receive a notification on your tablet.
To set devices to receive notifications, launch the
SmartThings
app, tap
Notifications
, and then tap the switches next to the devices you want.
Sharing content
Share content by using various sharing options. The following actions are an example of
sharing images.
You may incur additional charges when sharing files via the mobile network.
(SM-T595, SM-T597)
1 Launch the
Gallery
app and select an image.
2 Tap and select a sharing method, such as email.
When you have a communication or sharing history, the people you contacted
will appear on the sharing options panel. To directly share content with them via
the corresponding app, select a person’s icon. If the feature is not activated, launch
the
Settings
app, tap
Advanced features
, and then tap the
Direct share
switch to
activate it.
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106
Using additional features
Quick Share
: Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with
SmartThings supported devices.
Smart View
: View your device’s displayed content on a large screen by connecting your
device to a screen mirroring-enabled TV or monitor.
Link Sharing
: Share large files. Upload files to the Samsung storage server and share
them with others via a Web link. To use this feature, you must sign in to your Samsung
account. (SM-T595, SM-T597)
Shared album
: Create a shared album to share photos or videos with others, and
download your files whenever you want. To use this feature, you must sign in to your
Samsung account.
Daily Board
Introduction
Daily Board lets you use your tablet as a picture frame or bulletin board when it is charging
with a USB cable or charging dock. You can enjoy a slide show with your favourite images and
view information, such as the time, weather, or your calendar. You can also create a note and
control music while using it.
If you use a pogo charging dock (sold separately), Daily Board will launch
automatically when you connect your tablet to it.
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107
Launching Daily Board
1 Charge the device with a USB cable or charging dock.
To connect the device to a charging dock, slide the device into the charging dock to
bring the devices connectors and charging docks charging terminals into contact
with each other.
2 Open the notification panel and tap
Tap here to start Daily Board
.
The Daily Board main screen will appear and you can see the clock, weather, or calendar.
Setting the information view mode of the Daily Board main screen
Change the view mode of the information, such as the clock, weather, or calendar displayed
on the Daily Board main screen.
1 Launch the
Settings
app and tap
Advanced features
Daily Board
.
2 Tap
Time, weather, and calendar
and select a view mode.
Show sequentially
: Set the Daily Board main screen to display information
sequentially by switching the screen.
All on one page
: Set the Daily Board main screen to display all information on one
page.
Using Daily Board
Playing the slide show
You can use your device as a picture frame. Enjoy slide shows of your favourite images on
Daily Board.
On the Daily Board main screen, swipe to the right to play a slide show.
To add your favourite images to display to a slide show, launch the
Settings
app, tap
Advanced features
Daily Board
Slideshow
Select albums
, and then select
the album.
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108
Making a note on Daily Board
You can use your device as a bulletin board to make a note on Daily Board.
1 Swipe to the left on the Daily board main screen and tap .
2 Select a pen and write or draw on the screen.
3 Tap
Done
.
The note you make will be pinned to Daily Board.
Controlling the music
You can control music playback easily on Daily Board.
Tap and tap the icons to control playback.
Configuring settings for Daily Board
Configure various settings for Daily Board and make Daily board more personalised.
Slideshow
: Select the images to add to the slide show and change the settings for slide
show, such as the image order, transition speed, and style. You can also set the clock or
weather information shown on the slide show.
Time, weather, and calendar
: Change the setting for Daily Board main screen. You can
change the view mode of the information, such as clock, weather, or calendar that is
displayed on the Daily Board main screen and the clock’s layout. You can also set the days
schedule to be shown on the Daily Board main screen.
Memo
: Turn the memo feature on Daily Board on or off.
Music
: Turn the music controller feature on Daily Board on or off.
Dark mode
: Apply dark mode to the Daily Board. You can also set the schedule to apply
dark mode.
Auto start
: Set the device to launch Daily Board automatically when connecting it to a
charging dock.
Turn off as scheduled
: Set the schedule to close Daily Board. When activating this
feature, tap
Set time
to set the time to close Daily Board.
About Daily Board
: View the Daily Board version and legal information.
Apps and features
109
Closing Daily Board
To close Daily Board, tap the Home button or the Back button.
Google apps
Google provides entertainment, social network, and business apps. You may require a Google
account to access some apps.
To view more app information, access each apps help menu.
Some apps may not be available or may be labelled differently depending on the
region or service provider.
Chrome
Search for information and browse webpages.
Gmail
Send or receive emails via the Google Mail service.
Maps
Find your location on the map, search the world map, and view location information for
various places around you.
Play Music
Discover, listen to, and share music on your device. You can upload music collections stored
on your device to the cloud and access them later.
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110
Play Movies & TV
Purchase or rent videos, such as movies and TV programmes, from
Play Store
.
Drive
Store your content on the cloud, access it from anywhere, and share it with others.
YouTube
Watch or create videos and share them with others.
Photos
Search for, manage, and edit all your photos and videos from various sources in one place.
Google
Search quickly for items on the Internet or your device.
Duo (SM-T595)
Make a simple video call.
Hangouts (SM-T590)
Send messages, images, and emoticons to your friends and have video calls with them.
111
Settings
Introduction
Customise device settings. You can make your device more personalised by configuring
various setting options.
Launch the
Settings
app.
To search for settings by entering keywords, tap .
Connections
Options
Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
On the Settings screen, tap
Connections
.
Wi-Fi
: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or
other network devices. Refer to Wi-Fi for more information.
Bluetooth
: Use Bluetooth to exchange data or media files with other Bluetooth-enabled
devices. Refer to Bluetooth for more information.
Flight mode
: Set the device to disable all wireless functions on your device. You can use
only non-network services.
Follow the regulations provided by the airline and the instructions of aircraft
personnel. In cases where it is allowed to use the device, always use it in flight
mode.
Mobile networks
: Configure your mobile network settings. (SM-T595, SM-T597)
Settings
112
Data usage
SM-T595, SM-T597: Keep track of your data usage amount and customise the settings
for the limitation. Set the device to automatically disable the mobile data connection
when the amount of mobile data you have used reaches your specified limit.
You can also activate the data saver feature to prevent some apps running in the
background from sending or receiving data. Refer to Data saver (SM-T595, SM-T597) for
more information.
SM-T590: Keep track of your data usage amount.
Mobile Hotspot and Tethering
: Use the device as a mobile hotspot to share the
devices mobile data connection with other devices when the network connection is not
available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot
and Tethering (SM-T595, SM-T597) for more information. (SM-T595, SM-T597)
More connection settings
: Customise settings to control other features. Refer to More
connection settings for more information.
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
Connecting to a Wi-Fi network
1 On the Settings screen, tap
Connections
Wi-Fi
and tap the switch to activate it.
2 Select a network from the Wi-Fi networks list.
Networks that require a password appear with a lock icon. Enter the password and tap
Connect
.
Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the
device from connecting to the network automatically, tap next to the network
and tap the
Auto reconnect
switch to deactivate it.
If you cannot connect to a Wi-Fi network properly, restart your devices Wi-Fi feature
or the wireless router.
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113
Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
1 On the Settings screen, tap
Connections
Wi-Fi
and tap the switch to activate it.
2 Tap
Wi-Fi Direct
.
The detected devices are listed.
If the device you want to connect to is not in the list, request that the device turns on its
Wi-Fi Direct feature.
3 Select a device to connect to.
The devices will be connected when the other device accepts the Wi-Fi Direct connection
request.
Sending and receiving data
You can share data, such as contacts or media files, with other devices. The following actions
are an example of sending an image to another device.
1 Launch the
Gallery
app and select an image.
2 Tap
Wi-Fi Direct
and select a device to transfer the image to.
3 Accept the Wi-Fi Direct connection request on the other device.
If the devices are already connected, the image will be sent to the other device without
the connection request procedure.
Ending the device connection
1 On the Settings screen, tap
Connections
Wi-Fi
.
2 Tap
Wi-Fi Direct
.
The device displays the connected devices in the list.
3 Tap the device name to disconnect the devices.
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114
Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes). Samsung is
not responsible for the repercussion of illegal use of the Bluetooth feature.
Pairing with other Bluetooth devices
1 On the Settings screen, tap
Connections
Bluetooth
and tap the switch to activate it.
The detected devices will be listed.
2 Select a device to pair with.
If the device you want to pair with is not on the list, set the device to enter Bluetooth
pairing mode. Refer to the other device’s user manuals.
Your device is visible to other devices while the Bluetooth settings screen is open.
3 Accept the Bluetooth connection request on your device to confirm.
The devices will be connected when the other device accepts the Bluetooth connection
request.
Settings
115
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media
files, with other Bluetooth devices. The following actions are an example of sending an image
to another device.
1 Launch the
Gallery
app and select an image.
2 Tap
Bluetooth
and select a device to transfer the image to.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option.
3 Accept the Bluetooth connection request on the other device.
Unpairing Bluetooth devices
1 On the Settings screen, tap
Connections
Bluetooth
.
The device displays the paired devices in the list.
2 Tap next to the device name to unpair.
3 Tap
Unpair
.
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116
Data saver (SM-T595, SM-T597)
Reduce your data usage by preventing some apps running in the background from sending
or receiving data.
On the Settings screen, tap
Connections
Data usage
Data saver
and tap the switch to
activate it.
When the data saver feature is activated, the icon will appear on the status bar.
Data saver feature activated
To select apps to use data without restriction, tap
Allow app while Data saver on
and
select apps.
Mobile data only apps (SM-T595, SM-T597)
Select apps to always use the mobile data even when your device is connected to a Wi-Fi
network.
For example, you can set the device to use only mobile data for apps that you want to keep
secure or streaming apps that can be disconnected. Even if you do not deactivate the Wi-Fi
feature, the apps will launch using the mobile data.
On the Settings screen, tap
Connections
Data usage
Mobile data only apps
, tap the
switch to activate it, and then tap the switches next to the apps you want.
You may incur additional charges when using this feature.
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117
Mobile Hotspot and Tethering (SM-T595, SM-T597)
Use the device as a mobile hotspot to share the devices mobile data connection with other
devices when the network connection is not available. Connections can be made via Wi-Fi,
USB, or Bluetooth.
On the Settings screen, tap
Connections
Mobile Hotspot and Tethering
.
You may incur additional charges when using this feature.
Mobile Hotspot
: Use the mobile hotspot to share the device’s mobile data connection
with computers or other devices.
Bluetooth tethering
: Use Bluetooth tethering to share the devices mobile data
connection with computers or other devices via Bluetooth.
USB tethering
: Use USB tethering to share the device’s mobile data connection with
a computer via USB. When connected to a computer, the device is used as a wireless
modem for the computer.
Using the mobile hotspot
Use your device as a mobile hotspot to share your devices mobile data connection with other
devices.
1 On the Settings screen, tap
Connections
Mobile Hotspot and Tethering
Mobile
Hotspot
.
2 Tap the switch to activate it.
The icon appears on the status bar. Other devices can find your device in the Wi-Fi
networks list.
To set a password for the mobile hotspot, tap
Configure Mobile Hotspot
and select
the level of security. Then, enter a password and tap
Save
.
Settings
118
3 On the other devices screen, search for and select your device from the Wi-Fi networks
list.
To connect without entering the password, tap and scan the QR code with the other
device.
If the mobile hotspot is not found, on your device, set
Band
to
2.4 GHz
, tap
Configure Mobile Hotspot
, and then deselect
Hide my device
.
4 On the connected device, use the device’s mobile data connection to access the Internet.
More connection settings
Customise settings to control other connection features.
On the Settings screen, tap
Connections
More connection settings
.
Nearby device scanning
: Set the device to scan for nearby devices to connect to.
Printing
: Configure settings for printer plug-ins installed on the device. You can search
for available printers or add one manually to print files. Refer to Printing for more
information.
VPN
: Set up virtual private networks (VPNs) on your device to connect to a school or
companys private network.
Private DNS
: Set the device to use the security enhanced private DNS.
Ethernet
: When you connect an Ethernet adaptor, you can use a wired network and
configure network settings.
Settings
119
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.
Adding printer plug-ins
Add printer plug-ins for printers you want to connect the device to.
1 On the Settings screen, tap
Connections
More connection settings
Printing
Download plugin
.
2 Search for a printer plug-in in
Play Store
.
3 Select a printer plug-in and install it.
4 Select the installed printer plug-in.
The device will automatically search for printers that are connected to the same Wi-Fi
network as your device.
5 Select a printer to add.
To add printers manually, tap
Add printer
.
Printing content
While viewing content, such as images or documents, access the options list, tap
Print
All printers...
, and then select a printer.
Printing methods may vary depending on the content type.
Settings
120
Sounds and vibration / Sound
Options
Change settings for various sounds on the device.
On the Settings screen, tap
Sounds and vibration
/
Sound
.
Sound mode
: Set the device to use sound mode, vibration mode, or silent mode.
Vibration mode may not be available on some models.
Vibrate while ringing
: Set the device to vibrate and play a ringtone for incoming calls.
(SM-T595)
Temporary mute
: Set the device to use silent mode for a certain period.
Ringtone
: Change the call ringtone.
Notification sound
: Change the notification sound.
Volume
: Adjust the devices volume level.
Vibration pattern
: Select a vibration pattern. (SM-T595)
System sound
: Set the device to sound for actions, such as controlling the touchscreen.
Sound quality and effects
: Set the devices sound quality and effects. Refer to Dolby
Atmos (surround sound) for more information.
Separate app sound
: Set the device to play media sound from a specific app separately
on the other audio device. Refer to Separate app sound for more information.
Dolby Atmos (surround sound)
Select a surround sound mode optimised for various types of audio, such as movies, music,
and voice. With Dolby Atmos, you can experience moving audio sounds that flow all around
you.
On the Settings screen, tap
Sounds and vibration
/
Sound
Sound quality and effects
Dolby Atmos
, tap the switch to activate it, and then select a mode.
Settings
121
Separate app sound
Set the device to play media sound from a specific app on the connected Bluetooth speaker
or headset separate from the sound of other apps.
For example, you can listen to the Navigation app through your device’s speaker while
listening to playback from the Music app through the vehicle’s Bluetooth speaker.
1 On the Settings screen, tap
Sounds and vibration
/
Sound
Separate app sound
and
tap the switch to activate it.
2 Select an app to play media sounds separately and tap the Back button.
3 Select a device for playing the selected apps media sound.
Notifications
Change the notification settings.
On the Settings screen, tap
Notifications
.
Suggest actions and replies
: Set the device to suggest actions and replies for
notifications.
Show snooze option
: Set whether to show the snooze option.
App icon badges
: Change the settings for app icon badges.
Status bar
: Set how to display notification icons and whether to show the remaining
battery percentage on the status bar.
Do not disturb
: Set the device to mute all sounds except for allowed exceptions.
Recently sent
: View the apps that received recent notifications and change the
notification settings. To customise notification settings for more apps, tap
See all
All
and select an app from the apps list.
Settings
122
Display
Options
Change the display and the Home screen settings.
On the Settings screen, tap
Display
.
Light
/
Dark
: Activate or deactivate dark mode.
Dark mode settings
: Reduce eye strain by applying the dark theme when using the
device at night or in a dark place. Refer to Dark mode settings for more information.
Brightness
: Adjust the brightness of the display.
Adaptive brightness
: Set the device to keep track of your brightness adjustments and
apply them automatically in similar lighting conditions.
Font size and style
: Change the font size and style.
Screen zoom
: Change the screen zoom setting.
Screen timeout
: Set the length of time the device waits before turning off the displays
backlight.
Home screen
: Configure settings for the Home screen, such as the screen grid or layout.
Navigation bar
: Change the navigation bar settings. Refer to Navigation bar (soft
buttons) for more information.
Screensaver
: Set the device to launch a screensaver when the device is charging. Refer to
Screensaver for more information.
Settings
123
Dark mode settings
Reduce eye strain by applying the dark theme when using the device at night or in a dark
place.
The dark theme may not be applied in some apps.
You can quickly activate or deactivate dark mode on the notification panel. Open
the notification panel, swipe downwards, and then tap (
Dark mode
).
1 On the Settings screen, tap
Display
and tap
Dark
to activate it.
2 To set the schedule to apply dark mode to the screen, tap
Dark mode settings
, tap the
Turn on as scheduled
switch to activate it, and then select an option.
Sunset to sunrise
: Set the device to turn on dark mode at night and turn it off in the
morning based on your current location.
Custom schedule
: Set a specific time to turn on and off dark mode.
Screensaver
You can set to display images as a screensaver when the screen turns off automatically. The
screensaver will be displayed when the device is charging.
1 On the Settings screen, tap
Display
Screensaver
.
2 Select an option.
If you select
Photo Frame
or
Photos
, a slideshow with selected images will start. If you
select
Photo Table
, selected images will appear as small cards and overlap.
3 Tap to select albums for displaying images.
4 When you are finished, tap the Back button.
To preview the selected option, tap
Preview
.
When you tap the screen while your screensaver is displayed, the screen will turn on.
Settings
124
Wallpaper
Change the wallpaper settings for the Home screen and the locked screen.
On the Settings screen, tap
Wallpaper
.
Lock screen
Options
Change the settings for the locked screen.
On the Settings screen, tap
Lock screen
.
The available options may vary depending on the screen lock method selected.
Screen lock type
: Change the screen lock method.
Smart Lock
: Set the device to unlock itself when trusted locations or devices are
detected. Refer to Smart Lock for more information.
Secure lock settings
: Change screen lock settings for the selected lock method.
Clock style
: Change the type and colour of the clock on the locked screen.
Roaming clock
: Change the clock to show both the local and home time zones on the
locked screen when roaming. (SM-T595, SM-T597)
FaceWidgets
: Change the settings of the items displayed on the locked screen.
Contact information
: Set the device to show contact information, such as your email
address, on the locked screen.
Notifications
: Set how to show notifications on the locked screen.
Shortcuts
: Select apps to display shortcuts to them on the locked screen.
About Lock screen
: View the Lock screen version and legal information.
Settings
125
Smart Lock
You can set the device to unlock itself and remain unlocked when trusted locations or devices
are detected.
For example, if you have set your home as a trusted location, when you get home your device
will detect the location and automatically unlock itself.
This feature will be available to use after you set a screen lock method.
If you do not use your device for four hours or when you turn on the device, you
must unlock the screen using the pattern, PIN, or password you set.
1 On the Settings screen, tap
Lock screen
Smart Lock
.
2 Unlock the screen using the preset screen lock method.
3 Select an option and follow the on-screen instructions to complete the setup.
Biometrics and security
Options
Change the settings for securing the device.
On the Settings screen, tap
Biometrics and security
.
Face recognition
: Set the device to unlock the screen by recognising your face. Refer to
Face recognition for more information.
Biometrics preferences
: Change the settings for biometric data.
Google Play Protect
: Set the device to check for harmful apps and behaviour and warn
about potential harm and remove them.
Find My Mobile
: Activate or deactivate the Find My Mobile feature. Access the Find My
Mobile website (findmymobile.samsung.com) to track and control your lost or stolen
device.
Settings
126
Security update
: View the version of your devices software and check for updates.
Google Play system update
: View the Google Play system version and check for updates.
Install unknown apps
: Set the device to allow the installation of apps from unknown
sources.
Secure Folder
: Create a secure folder to protect your private content and apps from
others. Refer to Secure Folder for more information.
Secure Wi-Fi
: Set the device to protect your data while using unsecured Wi-Fi networks.
This feature may not be available depending on the Wi-Fi network, region, or
service provider.
Secure startup
: Protect your device by setting it to require a screen unlock code when
turning on the device. You must enter the unlock code to start the device and receive
alarms and notifications.
Encrypt or decrypt SD card
: Set the device to encrypt files on a memory card.
If you reset your device to the factory defaults with this setting enabled, the
device will not be able to read your encrypted files. Disable this setting before
resetting the device.
Other security settings
: Configure additional security settings.
Face recognition
You can set the device to unlock the screen by recognising your face.
If you use your face as a screen lock method, your face cannot be used to unlock
the screen for the first time after turning on the device. To use the device, you must
unlock the screen using the pattern, PIN, or password you set when registering the
face. Be careful not to forget your pattern, PIN, or password.
If you change the screen lock method to
Swipe
or
None
, which are not secure, all
of your biometric data will be deleted. If you want to use your biometric data in
apps or features, you must register your biometric data again.
Settings
127
Precautions for using face recognition
Before using the face recognition to unlock your device, keep the following precautions in
mind.
Your device could be unlocked by someone or something that looks like your image.
Face recognition is less secure than Pattern, PIN, or Password.
For better face recognition
Consider the following when using face recognition:
Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or
heavy makeup
Ensure that you are in a well-lit area and that the camera lens is clean when registering
Ensure your image is not blurry for better match results
Registering your face
For better face registration, register your face indoors and out of direct sunlight.
1 On the Settings screen, tap
Biometrics and security
Face recognition
.
2 Read the on-screen instructions and tap
Continue
.
3 Set a screen lock method.
4 Select whether you are wearing glasses or not and tap
Continue
.
Settings
128
5 Hold the device with the screen facing towards you and look at the screen.
6 Position your face inside the frame on the screen.
The camera will scan your face.
If unlocking the screen with your face is not working properly, tap
Remove face
data
to remove your registered face and register your face again.
To enhance the face recognition, tap
Add alternative look
and add an alternate
appearance.
Deleting the registered face data
You can delete face data that you have registered.
1 On the Settings screen, tap
Biometrics and security
Face recognition
.
2 Unlock the screen using the preset screen lock method.
3 Tap
Remove face data
Remove
.
Once the registered face is deleted, all the related features will also be deactivated.
Settings
129
Unlocking the screen with your face
You can unlock the screen with your face instead of using a pattern, PIN, or password.
1 On the Settings screen, tap
Biometrics and security
Face recognition
.
2 Unlock the screen using the preset screen lock method.
3 Tap the
Face unlock
switch to activate it.
If you want to set the device to unlock the screen without swiping on the
locked screen after recognising your face, tap the
Stay on Lock screen
switch to
deactivate it.
If you want to reduce the possibility of recognising faces in photos or videos,
tap the
Faster recognition
switch to deactivate it. This may decrease the face
recognition speed.
If you want to set your device to recognise your face only when your eyes are open,
tap the
Require open eyes
switch to activate it.
If you want to increase the recognition rate in a dark place, tap the
Brighten screen
switch to activate it.
4 On the locked screen, look at the screen.
When your face is recognised, you can unlock the screen without using any additional
screen lock method. If your face is not recognised, use the preset screen lock method.
Settings
130
Secure Folder
Secure Folder protects your private content and apps, such as photos and contacts, from
being accessed by others. You can keep your private content and apps secure even when the
device is unlocked.
Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be
transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi
Direct. Attempting to customise the operating system or modifying software will
cause Secure Folder to be automatically locked and inaccessible. Before saving data in
Secure Folder, make sure to back up a copy of the data in another secure location.
To use Secure Folder, you must sign in to your Samsung account.
Settings
131
Setting up Secure Folder
1 Launch the
Settings
app and tap
Biometrics and security
Secure Folder
.
2 Agree to the terms and conditions of Secure Folder.
3 Enter your Samsung account ID and password and tap
Sign in
.
4 Select a lock method to use for Secure Folder and follow the on-screen instructions to
complete the setup.
The Secure Folder screen will appear and the Secure Folder app icon( ) will be added to
the Apps screen.
To change the name or icon colour of Secure Folder, tap
Customise
.
When you launch the
Secure Folder
app, you must unlock the app using your
preset lock method.
If you forget your Secure Folder unlock code, you can reset it using your Samsung
account. Tap the button at the bottom of the locked screen, and enter your
Samsung account password.
Setting auto lock for Secure Folder
Set the device to automatically lock Secure Folder when it is not being used.
1 Launch the
Secure Folder
app and tap
Settings
Auto lock Secure Folder
.
2 Select a lock option.
To manually lock your Secure Folder, tap
Lock and exit
.
Settings
132
Moving content to Secure Folder
Move content, such as photos and videos, to Secure Folder. The following actions are an
example of moving an image from the default storage to Secure Folder.
1 Launch the
Secure Folder
app and tap
Add files
.
2 Tap
Images
, tick images to move, and then tap
Done
.
3 Tap
Move
.
The selected items will be deleted from the original folder and moved to Secure Folder.
To copy items, tap
Copy
.
The method for moving content may vary depending on the content type.
Moving content from Secure Folder
Move content from Secure Folder to the corresponding app in the default storage. The
following actions are an example of moving an image from Secure Folder to the default
storage.
1 Launch the
Secure Folder
app and tap
Gallery
.
2 Select an image and tap
Move out of Secure Folder
.
The selected items will be moved to
Gallery
in the default storage.
Settings
133
Adding apps
Add an app to use in Secure Folder.
1 Launch the
Secure Folder
app and tap
Add apps
.
2 Tick one or more apps installed on the device and tap
Add
.
To install apps from
Play Store
or
Galaxy Store
, tap
Download from Play Store
or
Download from Galaxy Store
.
Removing apps from Secure Folder
Tap and hold an app to delete, and tap
Uninstall
.
Adding accounts
Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure
Folder.
1 Launch the
Secure Folder
app and tap
Settings
Accounts
Add account
.
2 Select an account service.
3 Follow the on-screen instructions to complete the account setup.
Hiding Secure Folder
You can hide the Secure Folder shortcut from the Apps screen.
Launch the
Secure Folder
app, tap
Settings
, and then tap the
Show icon on Apps
screen
switch to deactivate it.
Alternatively, open the notification panel, swipe downwards, and then tap (
Secure
Folder
) to deactivate the feature.
Backing up and restoring Secure Folder
Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account
and restore them later.
Settings
134
Backing up data
1 Launch the
Secure Folder
app and tap
Settings
Backup and restore
.
2 Tap
Add account
and follow the on-screen instructions to complete signing in to your
Samsung account.
3 Tap
Back up Secure Folder data
.
4 Tick items you want to back up and tap
Back up
.
Data will be backed up to Samsung Cloud.
Restoring data
1 Launch the
Secure Folder
app and tap
Settings
Backup and restore
.
2 Tap
Restore
.
3 Tap to select a device to restore the data.
4 Tick items you want to restore and tap
Restore
.
Backed up data will be restored to your device.
Uninstalling Secure Folder
You can uninstall Secure Folder, including the content and apps in it.
Launch the
Secure Folder
app and tap
Settings
More settings
Uninstall
.
To back up content before uninstalling Secure Folder, tick
Move media files out of Secure
Folder
and tap
Uninstall
. To access data backed up from Secure Folder, launch the
My Files
app and tap
Internal storage
Secure Folder
.
Notes saved in
Samsung Notes
will not be backed up.
Settings
135
Privacy
Change the settings for privacy.
On the Settings screen, tap
Privacy
.
Permission manager
: View the list of features and apps that have permission to use
them. You can also edit the permission settings.
Send diagnostic data
: Set the device to automatically send the device’s diagnostic and
usage information to Samsung.
Receive marketing information
: Set whether to receive Samsung marketing
information, such as special offers, membership benefits, and newsletters.
Samsung account privacy
: Manage personal data related to your Samsung account and
change the settings for Customisation Service.
Advanced
: Configure advanced settings for privacy.
Location
Change settings for location information permissions.
On the Settings screen, tap
Location
.
App permissions
: View the list of apps that have permission to access the devices
location and edit the permission settings.
Improve accuracy
: Set the device to use the Wi-Fi or Bluetooth feature to increase the
accuracy of your location information, even when the features are deactivated.
Recent location requests
: View which apps request your current location information.
Location services
: View the location services your device is using.
Settings
136
Accounts and backup
Options
Sync, back up, or restore your devices data using Samsung Cloud. You can also sign in to
accounts, such as your Samsung account or Google account, or transfer data to or from other
devices via Smart Switch.
On the Settings screen, tap
Accounts and backup
.
Accounts
: Add your Samsung and Google accounts, or other accounts, to sync with.
Users
: Set up additional user accounts for other users to use the device with personalised
settings, such as email accounts, wallpaper preferences, and more. Refer to Users for
more information.
This feature may not be available depending on the region or service provider.
Backup and restore
: Keep your personal information, app data, and settings safe on your
device. You can back up your sensitive information and access it later. You must sign in to
your Google or Samsung account to back up or restore data.
Samsung Cloud
: Manage the content that you want to store securely in Samsung Cloud.
Check the usage status of your Samsung Cloud storage, and sync, back up, and restore
your data. Refer to Samsung Cloud for more information.
Smart Switch
: Launch Smart Switch and transfer data from your previous device. Refer to
Transferring data from your previous device (Smart Switch) for more information.
Regularly back up your data to a safe location, such as Samsung Cloud or a computer,
so that you can restore it if the data is corrupted or lost due to an unintended factory
data reset.
Settings
137
Users
Set up additional user accounts for other users to use the device with personalised settings,
such as email accounts, wallpaper preferences, and more.
This feature may not be available depending on the region or service provider.
Following types of user accounts are available:
Administrator: The administrator account is created only when setting up the device for
the first time, and cannot be created more than one. This account has full control of the
device including user account management. You can add or delete user accounts only
when using this account.
Guest: This account allows guests to access the device. Information and data used during
a guest session is temporarily stored. Each time you use this account, you are asked
whether to continue the previous guest session or reset it.
New user: This account allows users to access their own apps and content, and customise
the device settings that affect all accounts.
New restricted account: A restricted account can only access the apps and content
allowed by the administrator account, and cannot use the services that require logging
in. (SM-T590, SM-T597)
Adding users
1 On the Settings screen, tap
Accounts and backup
Users
.
2
SM-T595: Tap
Add user
OK
Set up now
.
SM-T590, SM-T597: Tap
Add user or profile
User
OK
Set up now
.
The device will switch to a new user account and the default locked screen will appear on
the screen.
3 Unlock the device and follow the on-screen instructions to complete the account setup.
Settings
138
Adding restricted profiles (SM-T590, SM-T597)
1 On the Settings screen, tap
Accounts and backup
Users
.
2 Tap
Add user or profile
User (restricted profile)
.
If you are not using a secure screen lock method with the administrator account, follow
the on-screen instructions to set one up.
3 Select the apps and content that restricted users are allowed to access.
Switching users
Tap the user account icon at the top of the locked screen and select an account to switch to.
Locked screen
Settings
139
Managing users
When using the administrator account, you can delete accounts or change account settings.
On the Settings screen, tap
Accounts and backup
Users
.
SM-T595: To delete a user account, tap next to the account and then tap
Delete user
.
To change an account’s settings, tap next to an account.
SM-T590, SM-T597: To delete a user account, tap next to the account and then tap
Delete
.
To change the settings for a restricted account, tap next to an account. You can delete the
account by tapping .
Samsung Cloud
Sync the data saved in your device, such as images and videos with Samsung Cloud and
view the data you have saved on Samsung Cloud. You can also back up your devices data to
Samsung Cloud and restore it later.
To use Samsung Cloud, you must sign in to your Samsung account.
Syncing data
You can sync data saved in your device with Samsung Cloud and access it from other devices.
1 On the Settings screen, tap
Accounts and backup
Samsung Cloud
.
2 Tap
Settings
Sync and auto backup settings
Sync
.
3 Tap the switches next to the items you want to sync with.
You can check the saved data or change the settings by tapping
Gallery
,
Other
synced data
, or
Samsung Cloud Drive
.
Settings
140
Backing up data
You can back up your devices data to Samsung Cloud.
1 On the Settings screen, tap
Accounts and backup
Samsung Cloud
Back up this
tablet
.
2 Tick items you want to back up and tap
Back up
.
3 Tap
Done
.
Some data will not be backed up. To check which data will be backed up, on the
Settings screen, tap
Accounts and backup
Samsung Cloud
Back up this
tablet
.
To view the backup data for other devices in your Samsung Cloud, on the Settings
screen, tap
Accounts and backup
Samsung Cloud
Restore data
, and
then select a device you want.
Restoring data
You can restore your backup data from Samsung Cloud to your device.
1 On the Settings screen, tap
Accounts and backup
Samsung Cloud
.
2 Tap
Restore data
and select a device you want.
3 Tick items you want to restore and tap
Restore
.
Google
Configure settings for some features provided by Google.
On the Settings screen, tap
Google
.
Settings
141
Advanced features
Options
Activate advanced features and change the settings that control them.
On the Settings screen, tap
Advanced features
.
Excessive shaking or an impact to the device may cause an unintended input for
some features using sensors.
Side key
: Select an app or feature to launch using the Side key. Refer to Setting the Side
key for more information.
Accessories
: Change the accessory settings.
Daily Board
: Set the device to show a slideshow with selected features. Refer to Daily
Board for more information.
Call & text on other devices
: Use your device’s calling and messaging features on other
devices signed in to your Samsung account.
This feature may not be available depending on the region or service provider.
Smart pop-up view
: Select apps to view their notifications via pop-up windows. When
using this feature, you can quickly view the contents via pop-up windows by tapping the
icon on the screen.
This feature is only available in apps that support the Multi window feature.
Screenshots and screen recorder
: Change the settings for screenshots and screen
recorder.
Direct share
: Set the device to display the people you contacted on the sharing options
panel to allow you to share content directly.
Reduce animations
: Set the device to reduce the screen effects of certain actions, such as
opening or closing apps.
Motions and gestures
: Activate the motion feature and configure settings. Refer to
Motions and gestures for more information.
Settings
142
Motions and gestures
Activate the motion feature and configure settings.
On the Settings screen, tap
Advanced features
Motions and gestures
.
Double tap to wake
: Set the device to turn on the screen by double-tapping anywhere
on the screen while the screen is turned off.
Easy mute
: Set the device to mute alarms by using palm motions.
Palm swipe to capture
: Set the device to capture a screenshot when you swipe your
hand to the left or right across the screen. You can view the captured images in
Gallery
.
It is not possible to capture a screenshot while using some apps and features.
Swipe to call or send messages
: Set the device to make a call or send a message when
you swipe to the right or left on a contact or a phone number in the
Phone
or
Contacts
app.
Digital Wellbeing and parental controls
Options
View the history of your device usage and use features to prevent your device from
interfering with your life. You can also set up parental controls for your children and manage
their digital use.
On the Settings screen, tap
Digital Wellbeing and parental controls
.
Digital Wellbeing
: View the daily usage history of your device. Refer to Digital Wellbeing
for more information.
Parental controls
: Manage your childrens digital use.
Settings
143
Digital Wellbeing
View the daily usage history of your device. You can also limit usage time or change the
notification settings for each app.
On the Settings screen, tap
Digital Wellbeing and parental controls
Digital Wellbeing
.
App timers
Number of notifications
Activate wind down mode.
The time the screen was on
Number of unlocks
Focus mode
Setting timers for apps
You can limit the daily usage time for each app by setting a timer. When you reach the limit,
the app will be deactivated and you cannot use it.
1 On the Settings screen, tap
Digital Wellbeing and parental controls
App timers
.
2 Tap
No timer
next to the app you want and set the time.
Settings
144
Using focus mode
You can activate focus mode to avoid distractions from your device and stay focused on what
you want. While focus mode is on, you can only use default apps and the apps you allowed
exceptions for.
On the Settings screen, tap
Digital Wellbeing and parental controls
. Then tap the mode you
want to activate under
Focus mode
and tap
Start
.
Activating wind down mode
You can activate wind down mode to reduce eye strain before sleeping and prevent your
sleep from being disturbed.
1 On the Settings screen, tap
Digital Wellbeing and parental controls
Wind Down
.
2 To set the schedule to activate wind down mode, tap
Turn on as scheduled
, tap the
switch to activate it, and then set the days and time.
Device care
Introduction
The device care feature provides an overview of the status of your devices battery, storage,
memory, and system security. You can also automatically optimise the device with a tap of
your finger.
Optimising your device
On the Settings screen, tap
Device care
Optimise now
.
The quick optimisation feature improves device performance through the following actions.
Closing apps running in the background.
Managing abnormal battery usage.
Scanning for crashed apps and malware.
Settings
145
Using the auto optimisation feature
You can set the device to perform auto optimisation when your device is not in use. Tap
Advanced
Auto optimisation
and tap the switch to activate it. If you want to set the time
to perform auto optimisation, tap
Time
.
Battery
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
On the Settings screen, tap
Device care
Battery
.
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
You may not receive notifications from some apps that use power saving mode.
Power mode
Select a power mode that suits your device usage purposes.
Tap
Power mode
and select an option.
Optimised
: Optimised for a balance between the devices performance and battery
usage.
Medium power saving
: Activate power saving mode to extend the batterys usage time.
Maximum power saving
: In maximum power saving mode, the device decreases battery
consumption by activating dark mode and limiting the apps and features available.
Network connections, except for the mobile network, will be deactivated.
You can set the device to charge the battery more quickly. Tap
Charging
and tap the
Fast
charging
switch to activate it.
Adaptive power saving
You can set the device to activate power saving mode automatically based on your usage
patterns and the remaining battery power.
Tap
Power mode
and tap the
Adaptive power saving
switch to activate it. Your device will
activate power saving mode based on the situation to extend the batterys usage time.
Settings
146
Managing battery usage for each app
You can save battery power by preventing apps that are running in the background from
using battery power when they are not being used. Tap
Battery usage
, select apps from the
apps list, and then tap the
Put app to sleep
switch to activate the feature.
Storage
Check the status of the used and available memory.
On the Settings screen, tap
Device care
Storage
.
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the
memory. The available capacity may change when you update the device.
You can view the available capacity of the internal memory in the Specification
section for your device on the Samsung website.
Managing the memory
To delete files or uninstall apps that you do not use any more, select a category. Then, tick
items to select and tap
Delete
or
Uninstall
.
Memory
On the Settings screen, tap
Device care
Memory
.
To speed up your device by stopping apps running in the background, tick apps from the
apps list, and tap
Clean now
.
Security
Check the devices security status. This feature scans your device for malware.
On the Settings screen, tap
Device care
Security
Scan tablet
.
Settings
147
Apps
Manage the devices apps and change their settings. You can view the apps’ usage
information, change their notification or permission settings, or uninstall or disable
unnecessary apps.
On the Settings screen, tap
Apps
.
General management
Customise your devices system settings or reset the device.
On the Settings screen, tap
General management
.
Language and input
: Select device languages and change settings, such as keyboards
and voice input types. Some options may not be available depending on the selected
language. Refer to Adding device languages for more information.
Date and time
: Access and alter the settings to control how the device displays the time
and date.
If the battery remains fully discharged, the time and date is reset.
Contact us
: Ask questions or view frequently asked questions.
Reset
: Reset your devices settings or perform a factory data reset. You can reset all your
settings, or only network settings, or accessibility settings. You can also set the device to
restart at a preset time for device optimisation.
Settings
148
Adding device languages
You can add languages to use on your device.
1 On the Settings screen, tap
General management
Language and input
Language
Add language
.
To view all the languages that can be added, tap
All languages
.
2 Select a language to add.
3 To set the selected language as the default language, tap
Set as default
. To keep the
current language setting, tap
Keep current
.
The selected language will be added to your languages list. If you changed the default
language, the selected language will be added to the top of the list.
To change the default language from your languages list, select the language you want and
tap
Apply
. If an app does not support the default language, the next supported language in
the list will be used.
Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap
Accessibility
.
Screen reader
: Activate Voice Assistant, which provides voice feedback. To view help
information to learn how to use this feature, tap
Tutorial
.
Visibility enhancements
: Customise the settings to improve accessibility for visually
impaired users.
Hearing enhancements
: Customise the settings to improve accessibility for users with
hearing impairment.
Interaction and dexterity
: Customise the settings to improve accessibility for users who
have reduced dexterity.
Settings
149
Advanced settings
: Configure settings for Direct access and notification features.
Installed services
: View accessibility services installed on the device.
About Accessibility
: View the Accessibility information.
Contact us
: Ask questions or view frequently asked questions.
Software update
Update your devices software via the firmware over-the-air (FOTA) service. You can also
schedule software updates.
On the Settings screen, tap
Software update
.
If emergency software updates are released for your devices security and to block
new types of security threats, they will be installed automatically without your
agreement.
Download and install
: Check for and install updates manually.
Auto download over Wi-Fi
: Set the device to download updates automatically when
connected to a Wi-Fi network.
Last update
: View information about the last software update.
Security updates information
Security updates are provided to strengthen the security of your device and protect your
personal information. For security updates for your model, visit security.samsungmobile.com.
The website supports only some languages.
Settings
150
User manual
View help information to learn how to use the device and apps or configure important
settings.
On the Settings screen, tap
User manual
.
About tablet
Access your devices information.
On the Settings screen, tap
About tablet
.
To change your devices name, tap
Edit
.
Status
: View various device information, such as the Wi-Fi MAC address and serial
number.
Legal information
: View legal information related to the device, such as safety
information and the open source licence.
Software information
: View the devices software information, such as its operating
system version and firmware version.
Battery information
: View the devices battery status and information.
151
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
Password: When the device lock feature is enabled, you must enter the password you set
for the device.
PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
You cannot access some options without a subscription. For more information, contact
your service provider.
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.
Appendix
152
The touchscreen responds slowly or improperly
If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
The touchscreen may malfunction in humid conditions or when exposed to water.
Restart your device to clear any temporary software bugs.
Ensure that your device software is updated to the latest version.
If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Side key and the Volume Down
key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
Launch the
Settings
app and tap
General management
Reset
Factory data reset
Reset
Delete all
. Before performing the factory data reset, remember to make backup
copies of all important data stored in the device.
Appendix
153
Calls are not connected
Ensure that you have accessed the right cellular network.
Ensure that you have not set call barring for the phone number you are dialling.
Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
Ensure that you are not covering the built-in microphone.
Ensure that the microphone is close to your mouth.
If using an earphone, ensure that it is properly connected.
Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.
A cellular network or the Internet is often disconnected or audio
quality is poor
Ensure that you are not blocking the devices internal antenna.
When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service providers base station.
Move to another area and try again.
When using the device while moving, wireless network services may be disabled due to
issues with the service providers network.
Appendix
154
The battery does not charge properly (For Samsung-approved
chargers)
Ensure that the charger is connected properly.
Visit a Samsung Service Centre and have the battery replaced.
The battery depletes faster than when first purchased
When you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
Battery consumption will increase when you use certain features or apps, such as GPS,
games, or the Internet.
The battery is consumable and the useful charge will get shorter over time.
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
Charge the battery.
Free some memory by transferring files to a computer or deleting files from your device.
Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.
Photo quality is poorer than the preview
The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Appendix
155
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
Free some memory by transferring files to a computer or deleting files from your device.
Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit www.samsung.com.
Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
Your device supports multimedia files that are authorised by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
Bluetooth is not working well
If another Bluetooth device is not located or there are connection problems or performance
malfunctions, try the following:
Ensure that the device you wish to connect with is ready to be scanned or connected to.
Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
On your device, launch the
Settings
app, tap
Connections
, and then tap the
Bluetooth
switch to re-activate it.
On your device, launch the
Settings
app, tap
General management
Reset
Reset
network settings
Reset settings
Reset
to reset network settings. You may lose
registered information when performing the reset.
If the tips above do not solve the problem, contact a Samsung Service Centre.
Appendix
156
A connection is not established when you connect the device to a
computer
Ensure that the USB cable you are using is compatible with your device.
Ensure that you have the proper driver installed and updated on your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.
A small gap appears around the outside of the device case
This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
Over time, friction between parts may cause this gap to expand slightly.
There is not enough space in the devices storage
Delete unnecessary data, such as cache, using the device care feature or manually delete
unused apps or files to free up storage space.
Appendix
157
The Home button does not appear
The navigation bar containing the Home button may disappear while using certain apps or
features. To view the navigation bar, drag upwards from the bottom of the screen.
The screen brightness adjustment bar does not appear on the
notification panel
Open the notification panel by dragging the status bar downwards, and then drag the
notification panel downwards. Tap
Quick panel layout
and tap the
Show brightness on
top
switch to activate it.
Removing the battery
To remove the battery, contact an authorised service centre. To obtain battery
removal instructions, please visit www.samsung.com/global/ecodesign_energy.
For your safety, you must not attempt to remove the battery. If the battery is not
properly removed, it may lead to damage to the battery and device, cause personal
injury, and/or result in the device being unsafe.
Samsung does not accept liability for any damage or loss (whether in contract or tort,
including negligence) which may arise from failure to precisely follow these warnings and
instructions, other than death or personal injury caused by Samsungs negligence.
Copyright
Copyright
©
2020 Samsung Electronics Co., Ltd.
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing in
any information storage and retrieval system.
Trademarks
SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co.,
Ltd.
Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
Wi-Fi®, Wi-Fi Direct, Wi-Fi CERTIFIED, and the Wi-Fi logo are registered trademarks of
the Wi-Fi Alliance.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the
double-D symbol are trademarks of Dolby Laboratories.
All other trademarks and copyrights are the property of their respective owners.
143

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  • Ineens reageert het tablet niet of pas na 6 x tikken. Ook maakt hij rare geluiden bij elke aanraking.
    Wat is er aan de hand? Gesteld op 26-12-2021 om 14:00

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  • Heeft deze tablet een MHL ondersteuning?
    Ik wil graag mijn tablet koppelen aan de tv met een kabel.
    Gr Arnold Gesteld op 15-3-2020 om 15:19

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