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E-MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register
your product at
www.samsung.com
M o d e l __________________ S e r i a l N o . __________________
To directly go to the page that provides instructions
on how to use the manual for visually impaired
users, select the Menu Learning Screen link below.
“Menu Learning Screen Link
English
26 Checking the Internet connection status
26 Resetting Your Network
26 Turning on the TV with a mobile device
26 Connecting an IP control device to the TV
26 Changing the name of the TV on a network
Connection Cables for External Devices
Switching between external devices connected to the TV
29 Editing the name and icon of an external device
30 Using additional functions
Connection Notes
31 Connection notes for HDMI
32 Connection notes for audio devices
33 Connection notes for computers
33 Connection notes for mobile devices
Remote Control and Peripherals
About the Samsung Smart Remote (QLED TV and The Serif)
About the Samsung Smart Remote (UHD TV)
About the Samsung Smart Remote (The Frame)
Connecting the Samsung Smart Remote to the TV
Controlling External Devices with a Samsung Remote Control -
Using the Universal Remote
Using Anynet+ (HDMI-CEC)
45 Connecting an external device through Anynet+ and using
their menus
45 Read before connecting an Anynet+ (HDMI-CEC) device
Controlling the TV with a Keyboard, Mouse, or Gamepad
46 Connecting a USB keyboard, Mouse, or gamepad
46 Connecting a Bluetooth keyboard, Mouse, or gamepad
47 Using the keyboard and mouse
48 Setting up the input devices
Entering Text using the On-Screen Virtual Keyboard
49 Entering Text using the remote control's microphone and the
on-screen Virtual keyboard
Quick Guides
Connecting the Samsung Smart Remote to the TV
Using Smart Hub
Using the Ambient Mode
10 Entering Ambient Mode
10 Ambient Mode browser screen
13 Applying effects to the content
13 View detailed information about the content
13 Entering the TV viewing screen from Ambient Mode
Using the Shortcuts
15 Adding channels
15 Moving channels
15 Removing a channels
Using Bixby
16 Starting Bixby with voice
16 Starting Bixby using buttons on the Samsung Smart Remote
17 Learning about the Explore Bixby Screen
18 Read Before Using Bixby
19 Provisions for using Bixby
Updating the TV’s Software
20 Updating through the Internet
20 Updating through a USB device
20 Updating the TV automatically
Getting Support
21 Getting support through Remote Management
21 Finding the contact information for service
21 Requesting service
Connections
Connection Guide
Connecting an Antenna (Aerial)
Connecting to the Internet
24 Establishing a wired Internet connection
25 Establishing a wireless Internet connection
Contents
2
Using Bixby
80 Starting Bixby with voice
80 Starting Bixby using buttons on the Samsung Smart Remote
81 Learning about the Explore Bixby Screen
82 Read Before Using Bixby
83 Provisions for using Bixby
TV Viewing
Using the Guide
Recording Programmes
87 Using the instant and schedule recording options from the
Guide screen
87 Using the instant and schedule recording options while
watching a programme
88 Scheduling a video recording after entering the date and time
88 Managing the schedule recording list
89 Viewing recorded programmes
89 Setting up a schedule recording start
Setting Up a Schedule Viewing
89 Using the schedule viewing options from the guide screen
90 Using the schedule viewing options while watching a
programme
90 Using schedule viewing to view programmes at a specified
time on a specified date
90 Setting the Schedule Viewing Time
Using Timeshift
Buttons and functions available while recording a programme
or Timeshift
Using the Channel List
Editing channels
Using a Personal Favourites List
96 Viewing and selecting channels on Favourites list only
96 Create a favourites list
Smart Features
Using Smart Hub
51 Displaying the Home Screen
56 Launching Smart Hub automatically
56 Launching the last used app automatically
56 Testing Smart Hub connections
56 Resetting Smart Hub
Using a Samsung account
57 Signing in to a Samsung account
57 Creating a new account
57 Creating a Samsung account using a PayPal account
58 Managing your Samsung account
Using the Ambient Mode
59 Entering Ambient Mode
59 Ambient Mode browser screen
62 Applying effects to the content
62 View detailed information about the content
62 Entering the TV viewing screen from Ambient Mode
Using the Remote Access
Using the APPS Service
65 Installing an app
65 Launching an app
66 Managing installed apps
Using the Gallery App
Using the Universal Guide App
Using the SmartThings App
Using the e-Manual
72 Launching the e-Manual
72 Using the buttons in the e-Manual
Using the Internet
Playing pictures/video/music
75 Playing multimedia content on a PC or mobile device
76 Playing multimedia content on a USB device
76 Listening to your mobile device sound through the TV speaker
using Sound Mirroring
77 Buttons and functions available while playing multimedia
content
3
Configuring a Sound Mode and Expert Settings
112 Choosing a sound mode
112 Configuring advanced sound settings
Using the Sound Support Functions
113 Selecting speakers
114 Listening to the TV through Bluetooth devices
114 Listening to the TV through a Samsung audio device that
supports the Wi-Fi function
System and Support
Using the Time Functions and the Timers
115 Setting the clock automatically
116 Setting the clock manually
116 Adjusting the clock for DST and time zone
117 Changing the current time
117 Using the sleep timer
117 Turning off the TV using the off timer
Using the Auto Protection Time and Energy Saving Functions
118 Setting the Auto Protection Time
118 Reducing the energy consumption of the TV
Updating the TV’s Software
119 Updating through the Internet
119 Updating through a USB device
119 Updating the TV automatically
Protecting the TV from Hacking and Malicious Code
120 Scanning the TV and connected storage for malicious code
Audio and Video Functions for the Visually or Hearing Impaired
121 Running the accessibility functions
121 Running Accessibility Shortcuts
121 Enabling voice guides for the visually impaired
122 Changing the volume, speed, and pitch of the Voice Guide
122 Audio Description
122 White text on black background (high contrast)
122 Setting the screen to a black and white tone
TV-Viewing Support Functions
97 Changing the broadcast signal
97 Scanning for available channels
98 Checking digital channel signal info and strength
98 Restricting Viewing to Specific Channels
99 Using Mark Adult Channels
99 Selecting the broadcasting audio option
99 Using Programme Rating Lock
100 Showing common interface menu
100 Configuring advanced broadcasting settings
101 Tuning broadcast signals manually
101 Fine-tuning analogue broadcasts
101 Transferring channel list
102 Enabling/Disabling Edit Channel Numbers
102 Deleting CAM operator profile
102 Setting satellite system
102 Changing teletext language
103 Selecting the broadcast audio language
103 Showing TVkey Interface menu
103 Reading digital text
Picture and Sound
Using the Intelligent Mode
Adjusting the Picture Quality
105 Choosing a picture mode
106 Configuring advanced picture settings
Setting the Viewing Environment for External Devices
107 Playing games on an optimised screen
108 Setting the Game Mode details
109 Using Input Signal Plus
109 Using HDMI black level
Picture Support Functions
110 Viewing a picture-in-picture (PIP)
110 Changing the picture size
111 Changing the picture size automatically
111 Changing the picture size in 4:3 or Screen Fit mode
111 Fitting the picture to the screen
111 Adjusting the picture size and/or position
4
External Device Connectivity Issues
Network Issues
Anynet+ (HDMI-CEC) Issues
Remote Control Issues
Recording Issues
Apps
Media Files
Voice Recognition Issues
Other issues
Diagnosing TV operational issues
Getting Support
149 Getting support through Remote Management
149 Finding the contact information for service
149 Requesting service
Precautions and Notes
Before Using the Recording and Timeshift Functions
150 Before using the recording and schedule recording functions
152 Before using the timeshift function
Supported broadcasting audio options
Read Before Using APPS
Read Before Using the Internet Function
155 Read before setting up a wireless Internet connection
Read Before Playing Photo, Video, or Music Files
156 Limitations on use of photo, video, and music files
157 Supported subtitles
158 Supported image formats and resolutions
158 Supported music formats and codecs
159 Supported video codecs (RU8 model series or higher, QLED
TV, The Serif, The Frame)
160 Supported video codecs (RU7 model series or lower)
162 Supported video codecs (Q900RB model series)
123 Inverting the screen colour
123 Enlarging the font (for the visually impaired)
123 Learning about the remote control (for the visually impaired)
123 Learning about the TV menu
124 Watching TV broadcasts with subtitles
124 Selecting the broadcasting subtitle language
124 Listening to the TV through Bluetooth devices (for the hearing
impaired)
125 Enlarging the sign language screen for the hearing impaired
125 Configuring the repeat settings for remote control buttons
Using Other Functions
125 Changing the menu language
125 Setting up a password
126 Selecting Usage or Retail Mode
126 Managing External Devices
126 Using AirPlay
126 Restoring the TV to the factory settings
HbbTV
Using a TV Viewing Card (“CI or CI+ Card”)
128 Connecting the “CI or CI+ Card” via COMMON INTERFACE slot
with the CI CARD Adapter
129 Connecting the “CI or CI+ Card” via COMMON INTERFACE slot
130 Using the “CI or CI+ Card”
Teletext Feature
131 On the Samsung Smart Remote
133 On the standard remote control
134 Typical Teletext page
Troubleshooting
Picture Issues
135 Testing the picture
Sound and Noise Issues
138 Testing the sound
Channel and Broadcast Issues
5
Using the TV with Voice Guide on
182 Changing channel
182 Using on-screen number entry via the Samsung Smart
Remote
183 Changing volume
183 Using programme information
Using the guide
185 To view a programme on now
185 Other options in the guide
Using Schedule Viewing
187 Setting up a schedule viewing
187 Cancelling a scheduled viewing
Using the Channel List
Recording
190 Using the instant and schedule recording options from the
guide screen:
191 Recording the programme you are watching
191 Scheduling recording from the programme info window
191 Changing the recording time
192 Viewing recorded programmes
192 Deleting a recorded programme
Using Smart Hub
193 Smart Hub
194 Using the Smart Hub home screen
Launching the e-Manual
Using Bixby
197 Running Bixby
Read After Installing the TV
164 Picture sizes and input signals
165 Installing an anti-theft lock
Supported Resolutions for UHD Input Signals
165 If Input Signal Plus is set to Off
166 If Input Signal Plus is set to On
Resolutions for Input Signals supported by Q900RB model
series
167 If Input Signal Plus is set to On
Supported Resolutions for FreeSync
Read Before Connecting a Computer (Supported Resolutions)
169 IBM
169 MAC
170 VESA DMT
171 VESA CVT
171 CTA-861
Supported Resolutions for Video Signals
172 CTA-861
173 VESA CVT
Read Before Using Bluetooth Devices
174 Restrictions on using Bluetooth
Licences
Accessibility Guidance
Menu Learning Screen
Using the Remote control
176 Orientation of the Samsung Smart Remote
176 Description of the Samsung Smart Remote
Using the accessibility menu
178 Running the Accessibility Shortcuts menu
179 Running the Accessibility menu functions using the General
menu
179 Running the Accessibility menu functions using Bixby
180 Learning about the Accessibility menu functions
6
- 7 -
Quick Guides
You can learn quickly how to run and use the frequently used functions, such as Bixby, Ambient Mode, and Smart
Hub.
Connecting the Samsung Smart Remote to the TV
Connect the Samsung Smart Remote to your TV to operate the TV.
When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung
Smart Remote does not pair to the TV automatically, point it at the front of the TV, and then press and hold the
and buttons simultaneously for 3 seconds or more.
" The images, buttons, and functions of the Samsung Smart Remote may differ with the model or geographical area.
" For more information about the Samsung Smart Remote that comes with the QLED TV and The Serif, refer to "About the
Samsung Smart Remote (QLED TV and The Serif)".
" For more information about the Samsung Smart Remote that comes with the UHD TV, refer to "About the Samsung Smart
Remote (UHD TV)".
" For more information about the Samsung Smart Remote that comes with The Frame, refer to "About the Samsung Smart
Remote (The Frame)".
" The Samsung Smart Remote may not be supported depending on the model or geographical area.
- 8 -
Using Smart Hub
Connect to Smart Hub for apps, games, movies, and more.
Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen.
Sources
TV HDMI 1 HDMI 2 USB
Remote
Access
Connection
Guide
Universal
Remote
Source
" The image on your TV may differ from the image above depending on the model and geographical area.
When you press the button on your remote control, you can use the following functions and features.
1
Notification
You can view a list of notifications for all events that occur on your TV. A notification appears on the screen when it is
time to broadcast a scheduled programme or when an event occurs on a registered device.
" For more information, refer to "Displaying the Home Screen".
2
Settings
When the focus is moved to Settings, a list of quick settings icons appears above the top of the menu. You can
quickly set frequently used functions by clicking the icons.
3
Source
You can select an external device connected to the TV.
" For more information, refer to "Switching between external devices connected to the TV".
- 9 -
4
Search
You can search for channels, programmes, movie titles, and apps from Smart Hub.
" To use this feature, the TV must be connected to the Internet.
5
APPS
You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding
apps on your TV.
" To use this feature, the TV must be connected to the Internet.
" For more information, refer to "Using the APPS Service".
6
Ambient Mode
You can enhance your living space with decorative content that matches the surroundings or view essential real-
time information such as weather, time, and news on the TV screen when you are not watching TV.
To enter Ambient Mode, press the button. To return to the TV mode, press the button. To shut off the TV,
press the button.
If you press the button when the TV is turned off, the TV turns on in Ambient Mode.
" If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient Mode.
" Because this function is specific to QLED TV and The Serif, it may not be supported depending on the model.
" For more information about the Ambient Mode, refer to "Using the Ambient Mode".
7
Universal Guide
Universal Guide is an app that allows you to search for and enjoy various content such as TV shows, dramas, and
movies in one place. Universal Guide can recommend content tailored to your preferences.
" For more information about Universal Guide, refer to "Using the Universal Guide App".
" Images may look blurry depending on the service provider's circumstances.
" This function may not be supported depending on the model or geographical area.
Art
When you are not watching TV or when the TV is turned off, you can use the Art mode function to edit image content
such as artworks or photos or to display the content.
" This function is supported only in The Frame.
" For more information, refer to the provided user manual.
- 10 -
Using the Ambient Mode
Learn about the functions available in Ambient Mode that are specific to the QLED TV and The Serif.
Ambient Mode
You can enhance your living space with decorative content that matches the surroundings or view essential real-
time information such as weather, time, and news on the TV screen when you are not watching TV.
" Because this function is specific to QLED TV and The Serif, it may not be supported depending on the model.
Entering Ambient Mode
To enter Ambient Mode from the TV viewing screen, press the button, or select Ambient Mode.
If you press the button when the TV is turned off, the TV turns on in Ambient Mode.
" If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient Mode.
Ambient Mode browser screen
Featured
Décor
Special Edition My Album Info Artwork
Background
Theme
About Ambient
Mode
" The image on your TV may differ from the image above depending on the model and geographical area.
When you press the or button in Ambient Mode, the Ambient Mode browser screen appears at the bottom
of the screen. In the Ambient Mode browser screen, you can select content and change the Ambient Mode settings.
2

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