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OwnersManual2014
HESC-pedelec/ebikecomponents
SR SUNTOUR OWNERS MANUAL HESC components
1
Table Of Contents
Quick Start Guide ..............................2
1. How do I turn the system on? ....... 2
2. Support modes? ................................2
Factors that in uence the cruising
range ..........................................................2
3. What information does the system
oer you? ..................................................3
Information mode .................................3
4. How do I remove the display
unit? ...........................................................3
5. How do I charge the battery? .......4
Upright standing battery type / rear
seat tube ...................................................4
6. How to reset the trip distance ...... 5
Important Safety Information! ......... 6
Before Each Ride! ............................... 7
Foreword ............................................ 8
Display / User Interface ...................10
How to remove the display .............10
How to operate the display/user
interface ........................................... 11
General Information ...........................11
How to switch ON/OFF .....................12
Headlamp control ...............................12
Push-up support switch ....................13
How to change the Assist Mode” ..13
Range In uencing Factors ...............14
How to change the “Information
Modes” .....................................................14
How to reset the trip distance ........15
How to reset the trip time
(total time) .............................................15
How to reset the maximum
speed .......................................................15
Display Indications ..........................15
Speed .......................................................15
Total Distance ........................................15
Trip Distance ..........................................15
Trip Time (Total Time) .........................16
Max. Speed ............................................16
Average Speed ......................................16
Motor assist ...........................................16
Remaining capacity(fuel gauge) ....16
Battery - General information ........ 17
Always keep in mind! .........................19
Battery Charging .............................20
General Information .......................... 20
Upright type battery ....................... 21
Charging status ....................................22
Battery indication ................................22
Error Codes ......................................24
Maintenance and cleaning .............24
Cleaning ..................................................24
How to disassemble the front
wheel .......................................................25
How to re-assemble the front
wheel ...................................................... 26
Limited Warranty .............................26
English
SR SUNTOUR OWNERS MANUAL HESC components
2
Quick Start Guide
press
1. How do I turn the system on?
Press the modus” (M) key for about 2 seconds.
The system turns on and shows you all of the
important information about the current status.
Please note that the chapter “Quick Guide” is here to provide you with an initial overview. It
does not purport to be complete. For more information, please read the individual chapters
of the enclosed user manual (handbook on DVD).
2. Support modes?
Factors that in uence the cruising range
The points stated below can in uence the cruising range.
Driver characteristics & driver concentration
State of maintenance
Topography
Assist Mode ECO STD HI
130 km 105 km 80km
press
press
press
PRESS
English
SR SUNTOUR OWNERS MANUAL HESC components
3
For more information about cruising range, please read the chapter cruising range.
3. What information does the system o er you?
Information mode
Information about total kilometers, trip distance, travel time, maximum speed, and average speed
is displayed in succession when you push the info “I” button.
Average speed vs. variation of speed
Tra c conditions
Type and condition of tires & tire pressure
Driver weight
Direction of wind & wind speed
Battery temperature while charging (the lower = the better)
Battery operating temperature while not in use (the higher = the better)
Ambient temperature while driving (the higher = the better)
Battery age (the newer = the better) & battery charge cycle
Battery state of charge
Battery storage (cold and dry storage is recommended)
4. How do I remove the display unit?
PRESS SLIDE
Always close the cover panel after removing the display.
Always turn o system to avoid data loss
For more detailed instructions, please read the chapter
“how do I remove the display
English
SR SUNTOUR OWNERS MANUAL HESC components
4
In order to avoid damage, shut o the system before charging.
1. Open the cover of the charging socket.
2. Connect the battery with the battery charger.
3. Connect the battery to the power supply. Next, turn on the battery charger.
The status indicator should light up “red”, if not, check the connection.
= battery is not getting
charged, please check all
connections.
= battery is getting charged
= battery is fully charged
Upright standing battery type / rear seat tube
English
SR SUNTOUR OWNERS MANUAL HESC components
5
6. How to reset the trip distance
Battery keys
Your ebike system battery is secured with a lock to avoid theft. Your bike should
be equipped with 3 matching keys. Please keep one of these keys in a secure place.
In the case that all 3 keys are lost, the entire lock must be replaced.
1. Change the display to trip distance.
2. First press the “mode button and then the “info button. Afterwards release the buttons (but-
tons are not allowed to remain pressed down).
Please note! When resetting the trip distance, the travel time will also automatically be reset.
In order to reset the maximum speed, change the display to max speed” and do as stated in the
instructions above.
English
Caution
SR SUNTOUR OWNERS MANUAL HESC components
6
Important Safety Information!
Be sure to read this manual carefully before using your electric bicycle. Inappropriate usage
of your electric bicycle may cause damage to the product, serious injuries or even death
to the rider.
Do not use damaged components – consult your authorised SR SUNTOUR dealer imme-
diately.
The battery of the electric bicycle contains chemicals which can be dangerous when used
improperly, warnings included in this manual must be followed in order to reduce the
possibility of dangerous situations resulting in injuries or possible death. Never try to open
any SR SUNTOUR device of the electric bicycle, especially not the battery. Opening any SR
SUNTOUR battery implies the risk of getting seriously injured.
Do not let the battery come into contact with water or any other liquid other than rain or
snowfall. The guarantee will be void if the battery gets in contact with water. Whenever
the battery gets in contact with liquid immediately disconnect it to prevent dangerous
situations.
Do not store the battery above room temperature. The battery life expectancy will be
signicantly reduced if the battery is stored under higher temperatures.
Do not place the battery immediately close to a ame or any other heat source. Extreme
heat can cause the battery to explode. Keep the area where the battery is charged well
ventilated. Keep it free from litter and anything combustible to avoid re from sparks or
overheating.
The battery must only be charged with the supplied charger. Using a dierent charger can
result in malfunction and reduced lifecycle of the battery.
Charge the Li-ion battery indoors at a temperature between 0ºC to 40ºC (32ºF -104 ºF).
The Li-ion battery charger cannot charge a battery with a temperature above 60º C or less
than -3 ºC.
If you notice a strange smell or smoke, un-plug the charger immediately from the power
socket and disconnect the battery from the charger! Take your battery and charger to your
authorized dealer for service or replacement.
Disconnect the charger when the battery is fully charged.
Use only genuine SR SUNTOUR parts. The use of non-designated aftermarket accessories,
replacement and spare parts voids the warranty of the electric bike drive unit and might
cause failure to the system.
English
WARNING !
Failure to comply with the given warnings and instructions may cause
damage to the product, injuries or even death to the rider and user.
Caution
SR SUNTOUR OWNERS MANUAL HESC components
7
Before Each Ride!
Do not disassemble or modify any of the parts of the drive unit. The warranty will be void
in case of any modication.
SR Suntour electric bike units are designed for the usage on single seated bicycles for
regular and common use on regular city- and trekking bikes. The intended use of the drive
unit is accordingly.
This instruction sheet contains important information about the correct installation, service
and maintenance of your drive unit. Nevertheless please be informed that special knowl-
edge and tools are essential to install, service and maintain SR SUNTOUR drive units for
electric bicycles. Common mechanical knowledge may not be sucient to repair, service or
maintain the devices. Therefore we strongly recommend getting your system serviced and/
or maintained by a trained and qualied bicycle mechanic. Improper installation, service or
maintenance can result in failure of the product, accident, injury or even death.
Always be equipped with proper safety gear. This includes a properly tted and fastened
helmet. Make sure your equipment is in awless condition.
Make sure to learn about the electric power assistance, the changed bicycle behaviour
and handling of your bike. Learn how to ride and train your skills. Know your limits and
never ride beyond those.
The torque sensor of your HESC system even detects slight pressure on the pedal. If the
torque sensor detects and pressure on the pedal, it will give the motor the instruction to
start running. Therefore you should always slightly pull your front brake lever towards the
handlebar while standing/waiting. e.g. in front of a trac light with your foot placed on
the pedal. You brake lever is equipped with a cut of sensor which will avoid the motor to
start running unexpectedly.
Never lock your front wheel while the system is active as the motor might get damaged.
Besides this it could result into a short circuit which might set the system on re.
Always make sure to fold center stand while moving the bike backwards.
Do not ride your bike, if one of the following test criteria can’t be passed!
Riding your bike without eliminating any defect or carrying out the neces-
sary adjustments can result into an accident, fatal injury or even death.
Do you notice any cracks, dents, bent or
tarnished parts at your suspension fork
or any other part of your bicycle? If so,
please consult a trained and qualied
bicycle mechanic to check your fork or
bike.
Can you notice any oil leaking out your
fork? Also check out hidden areas like
the bottom side of your fork crown. If
so, please consult a trained and qualied
bicycle mechanic to check your fork or
bike.
English
Caution
SR SUNTOUR OWNERS MANUAL HESC components
8
Foreword
Compress your fork with your body
weight. If it feels too soft, relating to the
proper pressure to achieve an accurate
SAG, inate it until you have reached the
required value. Please also refer to chap-
ter “ SETTING SAG”
Make sure your brakes are properly in-
stalled/adjusted and work appropriate.
This also applies to every other part of
your bike like handlebars, pedals, crank
arms, seat post, saddle etc. Also refer
to the owners manuals provided by all
other component manufacturers.
Make sure your wheels are centered per-
fectly in order to avoid any contact with
your suspension fork or brake system.
If you are using a quick release system
to fasten your wheel set, make sure that
all levers and nuts are adjusted properly.
In case you are using a through axle sys-
tem, make sure that all xing bolts are
tightened with the appropriate torque
values.
Check the cable length and routing of
your components. Make sure they do not
interfere your steering actions.
If you are using reectors for on-road
cycling, make sure they are clean and
properly installed.
Bounce your bike slightly on the ground
while looking and listening for anything
which might be loose.
Dear customer,
congratulations on your new electric bicycle purchase. The bike is equipped with the SR SUNTOUR
HESC drive unit with a rechargeable Lithium-Ion battery, a display and user interface, a torque
sensor, a controller and a brushless front hub motor..
To make your ride smooth, safe and fun please take some time to read this manual carefully. It
contains information on the proper care of the drive unit of your electric bicycle and advice on
how to achieve the bikes and batteries’ full lifespan.
In case of any enquiries not covered by this manual please contact your local dealer.
Enjoy the ride!
What is a Pedelec?
It is legally considered a conventional bicycle, where the rider is enjoying some electrical
power assistance based on the human power brought up by the rider. Just ride like on a
conventional bike, the system will add some extra power. It feels like having tailwind or a
continuous descending ride.
In European Countries the assistance is legally limited to 250W nominal power and a max.
speed of 25km/h. Riding faster than that is possible, but there will be no assistance when
English
SR SUNTOUR OWNERS MANUAL HESC components
9
The below stated graphic gives you a better understanding how all HESC com-
ponents interact with each other.
riding faster than 25km/h.
A Pedelec is sometimes called EPAC, Light-Electric-Vehicle (LEV),
Hybrid Bicycle or eBike or electric bicycle with Pedal-Assisted-
System (PAS).
fuel
English
SR SUNTOUR OWNERS MANUAL HESC components
10
ON/OFF Button
Mode Button
Info-Button
Display / User Interface
Assist Mode
Motor Assist
Battery Capacity
Speed
Data correspond-
ing to the informa-
tion mode
How to remove the display
To remove the display o the docking station, carry out the steps like indicated above.
To install the display onto the docking station, slide the display onto the docking station.
PRESSSLIDE
English
MODE
SR SUNTOUR OWNERS MANUAL HESC components
11
To protect the pins of your docking station against moisture and dirt it is is equipped with a cover,
which can be slid over the pins. Always cover the pins after you take o the display!
Always close the cover after removing the display
Do never expose the pins to any kind of metal like tools, coins or hairpins.
This could result into a short circuit and might cause permanent damage. As a result of
this massive heat might build up, this could result into a burning of the display unit.
More over you might expose yourself to an electric shock.
Make sure to turn o the display before removing it
Removing the display before turning o may result into a failure of the system.
The display will save all data, like trip distance and average speed, on a ash memory.
Removing the display before it has been turned o may result in a loss of stored data.
Never expose the display to any kind of static electricity or strong radio waves as it
might erase all data on your display.
How to operate the display/user interface
General Information
The user interface / display is located on the handlebar. When the system is switched on by using
the on/o-switch, you can choose among the options below.
English
12

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