19
Troubleshooting
What might appear to be a malfunction in your unit may just be the result of slight misoperation
or miswiring. Before calling service, first check the following table for possible problems.
Under no circumstances should you try to repair the player yourself, as this will invalidate the
warranty. Only qualified service personnel can remove the cover or service this player.
The power does not turn on.
¾ The lead wires are not connected properly to the connectors.
Make sure the connection is correct.
The remote control does not work. The unit does not operate even when the correct buttons on
the remote control are pressed.
¾ Battery capacity is low.
Install new batteries.
¾ Some operations are disabled in specific states.
Enter the correct mode.
The disc can not play.
¾ Disc is of poor quality or damaged or not clean.
Clean or replace the disc with one of higher quality.
¾ The disc installed is not supported by the unit.
Examine the disc type.
¾ The disc installed is not compatible with the video system.
Replace the disc with one compatible with your video system.
Nothing happens when the button are pressed.
¾ An optional unit required to listen to each source is not connected yet.
Connect the optional unit correctly.
¾ The computer chip in the unit is not functioning normally.
No video image appears.
¾ The video connection is not correct.
Make proper connections.
The sound quality is poor or distorted.
¾ The speakers are not wired correctly.
Reconnect the speaker wires correctly.
The sound/picture skips on a DVD/VCD/CD/MP3.
¾ The disc is scratched or dirty.
Clean the disc.
A track will not play.
¾ Random play has been selected.
Turn off random play.
A VCD cannot be played using menus.
¾ The VCD disc being played is not compatible with PBC.
Menu playback is available only with VCD discs recorded with PBC.
