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Check the following guide for the possible cause of a problem before contacting customer support.
Symptom Cause Solution
Plug the power cord into the wall outlet
securely.
Select the appropriate video input on the TV
so the picture from the DVD Recorder +
VCR appears on the TV screen.
Connect the video cable securely.
Turn on the TV.
Select the correct input mode on the audio
receiver so you can listen to the sound from
the DVD Recorder + VCR.
Connect the audio cables securely.
Turn on the equipment connected with the
audio cable.
Replace with new ones.
Clean the disc.
Clean the video heads.
Use [Tracking +/–] for manual tracking
adjustment while a tape is playing.
Insert a disc or tape. (Check that the disc
indicator on the front panel display is lit.)
Insert a playable disc. (Check the disc type,
color system, and regional code.)
Place the disc with the playback side down.
Place the disc on the disc tray correctly
inside the guide.
Clean the disc.
Cancel the Parental Control function or
change the rating level.
You cannot connect via the DVD Recorder +
VCR. Connect the component
directly to your TV.
Use the ‘Adjust Channels’ feature to restore
channels.
Tighten connections or replace cable.
Try all ‘Auto Set‘ options; see page 21 for
details.
Turn camcorder on and operate properly.
Use [INPUT] to select AV input channel
(AV1, AV2 or AVF).
The power cord is disconnected.
The TV is not set to receive DVD
Recorder + VCR signal output.
The video cable is not connected
securely.
The TV power is turned off.
The equipment connected with the
audio cable is not set to receive DVD
Recorder + VCR signal output.
The audio cables are not connected
securely.
The power on the equipment connected
with the audio cable is turned off.
The audio cables are damaged.
The disc is dirty.
Tape heads are dirty.
Tape is a rental or was recorded on
another VCR.
No disc is inserted. Nor tape is inserted.
An unplayable disc is inserted.
The disc is placed upside down.
The disc is not placed within the guide.
The disc is dirty.
The Parental Control level is set.
The video signal from the external
component is copy-protected.
The skipped channels were deleted
with the ‘Adjust Channels’ feature.
Antenna or cables are loose.
Wrong Tuning Band is selected in the
DVD Recorder + VCR Setup menu.
Camcorder is off.
The DVD Recorder + VCR’s source is
not set to AV1, AV2 or AVF.
No power.
No picture.
No sound.
Playback picture is poor.
DVD Recorder + VCR does
not start playback.
Picture from external input
is distorted.
Some channels are
skipped over when using
[PR+/–].
Picture or sound of
broadcasting channel is
weak or missing.
Camcorder image not
shown.
Camcorder image via A/V
input to DVD Recorder +
VCR is not shown on TV
screen.
Troubleshooting
Troubleshooting
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