9
EN
Problems Solutions
The espresso is not hot
enough.
Preheat the cup.
Descale the coffee machine.
Wait for the coffee preheating light to come on.
The coffee does not flow
through or flows very slowly.
The flow is considerably
reduced or the water does not
pass through.
Ensure that there is water in the tank and that the tank is
correctly fitted.
Ensure that the filter holder is correctly fitted.
Put less coffee in the filter.
Use a coarser grind or tamp the grind down less.
Descale the coffee machine.
Clean and check your coffee filters.
The coffee overflows from the
filter holder.
Ensure that the filter holder is correctly locked.
Clean the percolation head gasket seal (cleaning section) or
have it replaced if necessary.
Check that the soft pod is correctly fitted: no paper outside the
filter.
The espresso does not have
enough crema on the top.
Try using a finer grind or one that is fresher.
Tamp the grind down more firmly.
Check that the soft pod is correctly fitted: no paper outside the
filter
No steam. Check that the steam nozzle is not blocked.
Check that there is water in the tank.
The pump makes too much
noise.
Ensure that there is water in the tank and that the tank is
correctly fitted.
The milk does not froth
enough.
Wait for the steam preheating light come on.
Use cold fresh milk.
Ensure that the nozzle is clean and not blocked.
Ensure that you purge the steam circuit before frothing.
12. END-OF-LIFE ELECTRONIC PRODUCT
Environment Protection
Your appliance contains valuable materials which can be recovered or recycled.
Leave it at a local civic waste collection point..
11. ANSWERS TO POSSIBLE PROBLEMS
