739023

Roborock S6 Pure Handleiding

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Roborock S6 Pure Robot Vacuum
Cleaner User Manual
Read this user manual carefully before using this product and
store it properly for future reference.
Safety Information 1
Table of Faults 5
Product Introduction 6
Installation 10
Instructions for Use 14
Routine Maintenance 18
Basic Parameters 24
Troubleshooting 25
FAQs 27
EU Declaration of Conformity 29
Environmental protection description 23
WEEE Information 32
Warranty Information
33
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• This product is designed for indoor floor cleaning only, do not use it outdoors
(such as on an open-ended terrace), on any surface other than the ground (such
as a sofa), or in any commercial or industrial environment.
• Do not use this product on elevated surfaces without barriers such as the floor of
a loft, an open-ended terrace, or on top of furniture.
• Do not use the product when the ambient temperature is higher than 104°F
(40°C), lower than 39°F (4°C), or if there are liquids or tacky substances on the floor.
• Before using the product, move wires off the ground or place them to the side to
prevent them being pulled on by the cleaner.
• To prevent blocking the product and to avoid damage to valuables, remove
light-weight items (such as plastic bags) and fragile objects (such as vases) from
the floor before cleaning.
• Children should be supervised to ensure that they do not play with the appliance.
• This product is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and
knowledge,unless they have been given supervision or instruction concerning use
of the product by a person responsible for their safety (CB).
• This product can be used by children aged from 8 years and above and persons
with reduced physical,sensory or mental capabilities or lack of experience and
Safety Information
Restrictions
󽶲󽶳
Safety Information
knowledge if they have been given supervision or instruction concerning use of
the product in a safe way and understand the hazards involved. Children shall not
play with the product. Cleaning and user maintenance shall not be made by
children without supervision (EU).
• Keep the main brush cleaning tools out of reach of children.
• Do not place any object (including children and pets) on the product, whether it
is in operation or not.
• Keep hair, loose clothing, fingers, and all parts of the body away from openings
and moving parts.
• Do not use the product on burning objects (such as cigarette butts).
• Do not use the product on high pile carpets (product effectiveness may also be
reduced on dark carpets).
• Do not use the product to clean hard or sharp objects (such as decoration
wastes, glass and nails).
• Do not carry the product using the laser scanner cap, main unit cover, or collision buffer.
• The product must be switched off and the plug must be removed from
socket-outlet before cleaning or maintaining the product.
• Do not use wet cloth or liquids for cleaning the product.
• Do not use the mopping module on carpets.
󽶲󽶴
Safety Information
• Do not charge non-rechargeable batteries.
• For the purposes of recharging the battery, only use the detachable supply unit
roborock CDZ11RR or CDZ12RR provided with this product.
• Do not dismantle, repair or modify the battery or charging dock.
• Keep the charging dock away from heat (such as heating vents).
• The battery must be removed from the appliance before it is scrapped.
• The product must be disconnected from the supply mains when removing the
battery.
• The battery must be disposed of safely. Do not discard waste batteries. Leave
them with a professional recycling organization.
• Do not wipe or clean the charger prongs with wet cloth or wet hands.
• If the power cord is damaged, stop using it immediately. It must be replaced by
the manufacturer, its service agent, or similarly qualified persons to avoid a
hazard.
Battery and Charging
WARNING
• Use the product according to the manual. Any loss or damage caused from
improper use will be borne by the user.
• This product contains batteries that are only replaceable by skilled persons.
󽶲󽶵
󽶲󽶶
Safety Information
• Make sure the product is powered off before shipment.
• Use of the original packaging is advised.
• If to be left unused for a long period of time, fully charge the product and switch it
off before storing it in a cool, dry place.
• Charge it at least every three months to avoid over discharging the battery.
• To satisfy RF exposure requirements, a separation distance of 20 cm or more
should be maintained between this device and persons during device operation.
• To ensure compliance, operations at closer than this distance is not
recommended. The antenna used for this transmitter must not be co-located in
conjunction with any other antenna or transmitter.
Roborock robot vacuum cleaner troubleshooting
Name
Robot
Charging dock The robot does not receive power
The main brush, side brush, fan, or main wheels do not work
The product cannot be powered on
Problem listed in the User Manual
Power cable The charging dock cannot be supplied with power
Troubleshooting
Roborock robot vacuum cleaner troubleshooting
󽶲󽶷
Product Introduction
Robot
󼵟

󼵟

• White: Battery level󽶥20%
• Red: Battery level < 20%
• Flashing slowly: Charging or starting up
• Flashing red: Error







󽶲󽶸
Product Introduction
Parts list
 
 
󽶲󽶹
Product Introduction
Dustbin
Robot


󼵠





󼵟
󼵡

󼵡

󽶲󽶺
Product Introduction
Robot and sensors














󼵟
󽶲󽶻


Installation
Using the robot
󽶳󼵡


󽶲󽶷󽶳󽶸
󽶳󽶷󽶶󽶻


󼵠󼵟

󽶲󽶷󽶳󽶸
󽶲󽶷󽶳󽶸
󽶳󽶷󽶶󽶻
Product Introduction
Mopping module
Charging dock



















󽶳󽶲
Installation
Using the robot
󽶴
󼵡

󼵡

󽶶





󽶵


󼵠
󼵡









󽶥󽶴󽶲
󽶴󽶲


󼵡
󽶳󽶳





󼵟

󽶴󽶶
Installation
Connect to the app





󼵡
󼵠




󼵟
󼵡

󼵡

󽶷





󽶳󽶴
󼵡
󼵡







Using the robot
󽶸

󼵡
󼵠


󼵡

󽶸󽶲
󼵡󼵟
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
󼵠
Installation
󽶳󽶵
On/off



󼵟

󼵟
Instructions for use
Start cleanup


󼵠
󼵢


󼵡




󽶳 󽶴
󽶶 󽶵
󽶺
        


Using the robot
󽶹


Installation
󽶳󽶶
Sleep
󽶳󽶲
󼵡



󽶳󽶴

Start cleanup






󼵠󽶳󽶲

󼵟
Pause






Charging




󼵡




Error

󼵡



󽶳󽶲


Reset WiFi

󼵠



󼵡
󼵠



Instructions for use
󽶳󽶷
Scheduled Cleaning


Zone Cleaning
󼵠



Spot Cleaning

󽶳󽶷󽶳󽶷


󽶳󽶷
󽶳󽶷
Selective Room Cleaning
󼵠

A
C
D
B



󼵠
󽸱


Instructions for use
󽶳󽶸
Instructions for use
Cleaning mode


Pin n Go

Do Not Disturb (DND) mode

󽶴󽶴󽶲󽶲
󽶲󽶺󽶲󽶲󼵠
Refilling the water tank or cleaning
the mop cloth mid-clean
󼵠

󼵠


More app functions



Change cleaning mode
Real-time map updates
View cleaning history
Change robot voice
Firmware update
Part replacement schedule
Carpet Boost
Remote control
View robot status
Do Not Disturb (DND) mode
Robot location
Virtual no-go zones and walls

󼵠




󼵠



󽶳󽶹
Charging Dock

󽶲󽶷󽶳󽶸
󽶳󽶷󽶶󽶻





Routine maintenance
Main brush

󽶳

󽶴
󽶵

󽶶

󽶷

󽶸

󽶸󽶳󽶴


󽶲󽶷󽶳󽶸

󽶲󽶷󽶳󽶸

󽶳󽶷󽶶󽶻












Instructions for use
󽶳󽶺
Routine maintenance
Clean the washable filter

󽶳

Using the main brush cleaning tool


Dustbin and filter

󽶳

Dustbin and filter

󽶴




󽶳󽶻
Clean the washable filter

󽶴

󽶵󼵠



󼵠

󽶷󼵠

󼵠󽶴󽶶
󼵠
Battery




󼵟


Charging dock



󽶶󼵠

Routine maintenance
󽶴󽶲
Mop cloth

󽶳
Omnidirectional wheel

󽶳
󽶴

󽶵

󽶶
Side brush

󽶳

󽶴
󽶵

󽶵󽶸

Filter assembly
󽶳󽶵
󽶳󼵠󼵠
󽶴󼵠
Routine maintenance
󽶴

󼵠
󼵟

󽶵󽶸


󼵠󽶳󽶵

󽶴󽶳
System Reset






Restore factory settings







Robot sensors


󽶳󼵟
󽶴
󽶵



󼵟




Firmware update


󽶴󽶲󼵡
󼵠
Routine maintenance
󽶴󽶴
Environmental protection description
Removing the battery




󽶳
󽶴󼵟
󽶵
󽶶
󽶷



󼵡
󽶴󽶵
Basic parameters
Robot Charging dock
Name Parameters
Model roborock S6 Pure
350 x 350 x 96.5mmDimensions
14.4V/5200mAh lithium batteryBattery
Approx. 3.2kgWeight
WiFi Smart Connect
58W
Wireless connection
Rated power
<6hCharging time
Rated voltage 14.4VDC
Name Parameters
Model CDZ11RR or CDZ12RR
151 x 130 x 98mmDimensions
28WRated power
100-240VACRated input
20VDC 1.2ARated output
Rated frequency 50-60Hz
WIFI Specification
Service
WIFI
Protocol
802.11b/g/n
Frequency Range
2400-2483.5 MHz
Max. Output Power
≤20dBm
󽶴󽶶
Error
Solution
Error 1: Rotate the laser head to check that it turns freely.
The LDS unit is jammed. Remove any items blocking it then move the
robot to a new location and restart.
Error 8: Clear away any obstacles around the robot. The robot may be stuck. Clear any obstacles around it.
Error 2: Clean and lightly tap the bumper.
The bumper is stuck. Tap the bumper repeatedly to dislodge any
jammed items. If nothing falls out, move the robot to a new location and restart.
Error 3: Move the robot to a new location and restart. A wheel is suspended. Move the robot to a new location and restart it.
Error 4: Wipe the cliff sensors, move the robot away from raised edges, and restart.
Error 5: Remove the main brush and clean the brush and bearing. The main brush may be tangled up. Remove and clean it.
Error 6: Remove and clean the side brush. The side brush may be tangled up. Remove and clean it.
Error 7: Look for anything stuck in the main wheelsthen move the robot to a new
location and restart.
Error 9: Install the dust bin and filter.
The main wheels may be jammed. Remove and clean them.
Error 10: Make sure that the filter is dry or clean the filter.
Troubleshooting
󼵡

The robot is suspended. Move it to a new location and restart. If the problem
persists, clean the cliff sensors. This error may also be caused by a dirty cliff
sensor. Try wiping all sensors clean.
Reinstall the dustbin and filter and check that they are correctly installed. If the
problem persists, try replacing the filter.
The filter is not completely dry. Dry the filter for at least 24 hours. The filter may
also be blocked and require cleaning. If the problem persists, replace the filter.
󽶴󽶷
Error
Solution
Error 11: High-intensity magnetic field detected. The robot is too close to magnetic tape and cannot start.Move it to a new location and restart.
Error 12: Battery level is too low. Recharge before use. Low battery. Recharge before use.
Error 13: Charging error. Clean the charging contact area. Use a dry cloth to clean the charging contacts on the robot and on the charging dock.
Error 14: Battery error. The battery temperature is either too high or too low. Wait until it returns to normal.
Error 26: Wipe the wall sensor. The wall sensor is dirty. Wipe it clean.
Error 16: Robot is tilted. Place it on flat ground and restart. The robot is tilted. Move it to flat ground and restart.
Error 17: Side brush module error. Reset the system. The side brush module is experiencing a fault. Reset the system.
Error 18: Vacuum fan error. Reset the system. The vacuum fan is experiencing a fault. Reset the system.
Error 22: Wipe the recharge sensor. The recharge sensor is blocked by dust. Wipe the dust off.
Error 23: Clean the charging dock locator beacon The charging dock is jammed. Clear it and retry.
Error 24: Virtual no-go zone or wall detected Move the robot to a new location and restart. Move the robot away from the virtual no-go zone or barrier and restart.
Internal error. Reset the system. Malfunction due to an internal error. Reset the system.
Troubleshooting
󼵡

󽶴󽶸
Problem Solution
Unable to power on
The battery level is low. Put the robot on the charging dock and charge it before use.
The battery temperature is too low or too high. Only use the robot within the range of 0-40°C (32-104°F).
Unable to connect to WiFi
WiFi is disabled. Reset the WiFi and try again.
WiFi signal is poor. Make sure that the robot is in an area with good WiFi signal reception.
Abnormal WiFi connection. Reset the WiFi, download the latest mobile app and retry.
The current device is not supported. You can find supported models inside the app.
Unable to connect to WiFi. There may be an error with your router settings. Contact Roborock customer service for
help with troubleshooting.
Unable to charge
If the charging dock is not receiving power, check that both ends of the power cable are
properly connected.
If contact is poor, clean the contact areas of the charging dock and the robot.
Power is restored when the power indicator light turns on.
Slow charging
When used at high or low temperatures, the robot will automatically reduce its charging speed to extend battery life.
Charging contacts may be dirty. Clean them with a dry cloth.
Unable to return to dock
There are too many obstacles near the charging dock. Move it to an open area.
The robot is too far from the charging dock. Place it closer and retry.
Abnormal behavior Restart the robot.
Noise during cleaning
The main brush, side brush, or main wheels may jammed. Turn off the robot and clean them.
If the omnidirectional wheel is jammed, remove it for cleaning.
Poor cleaning ability or dust falling out
The dust bin is full and needs emptying.
The filter is blocked and needs cleaning.
The main brush is jammed and needs cleaning.
FAQs
󽶴󽶹
Problem
Floors are too wet after mopping
Cleaning does not resume after recharging
Scheduled cleaning is not working
Is power always being drawn when the
robot is on the charging dock?
Does the robot need to be charged for at least 16 hours
the first three times it is used?
The robot cannot return to the charging dock
after spot cleaning or when it has been moved manually.
The robot has begun to miss certain spots
The water tank is too full
No or little water during mopping
FAQs
Solution
Check that the water tank seal is closed, that the flow level is set to low,
and that both water filter elements are properly installed
Make sure that the robot is not in DND mode. DND mode will prevent cleanup.
When cleaning a space requiring a top-up charge, if the robot was placed
manually on the charging dock before it recharged automatically, it will
not be able to continue cleanup.
The battery level is too low. Scheduled cleaning can only begin when the
battery level is above 20%.
The robot will draw power while it is docked to maintain battery
performance, but power consumption is extremely low.
No. The robot can be used any time after it has been fully charged once.
After spot cleaning or a significant position change, the robot will
re-generate the map. If the charging dock is too far away, it may
not be able to return for recharging and must be placed on the charger manually.
The wall sensor or cliff sensors may be dirty. Clean them with a soft dry cloth.
The filter may be blocked and need cleaning.
Check whether there is water in the water tank, adjust the water volume switch to high,
rinse the mop cloth, replace the filters, or follow the instructions in the user manual to
ensure that mop cloth is correctly installed.
󽶴󽶺
Hereby we:
Name of manufacturer
Address
Beijing Roborock Technology Co.,Ltd.
Floor6, Suite6016, 6017, 6018, BuildingC, Kangjian Baosheng Plaza,
No.8 Heiquan Road, Haidian District, Beijing, P.R.CHINA
declare that this DoC is issued under our sole responsibility and that the products:
Product description
Type(model) designation(s)
Robotic Vacuum Cleaner and Accessories
roborock S6 Pure
are in conformity and verified through testing with the provision of the following EU directives:
RED Directive 2014/53/EU
Article 3.1 a): Safety&Health
1. EN 60335-1:2012 + A11:2014 + AC:2014
+ A13:2017
2. EN 60335-2-2:2010 + A11:2012 + A1:2013
3. EN 62311:2008
4. EN 62233:2008
1.Household and similar electrical appliances-Safety-Part 1: General requirements
2.Household and similar electrical appliances-Safety-Part 2-2: Particular requirements for
vacuum cleaners and water suction cleaning appliance
3.Assessment of electronic and electrical equipment related to human exposure restrictions
for electromagnetic fields (0 Hz - 300 GHz)
4.Measurement methods for electromagnetic fields of household appliance and similar
apparatus with regard to human exposure
EU Declaration of Conformity
󽶴󽶻
EU Declaration of Conformity
RED Directive 2014/53/EU
Article 3.1 b): EMC
1. Dra EN 301 489-1 V2.2.0
2. Dra EN 301 489-17 V3.2.0
3. EN 55014-1:2017
4. EN 55014-2: 2015
5. EN 61000-3-2: 2014
6. EN 61000-3-3: 2013
1.Electromagnetic Compatibility (EMC) standard for radio equipment and services;
Part 1: Common technical requirements; Harmonized Standard covering the essential
requirements of article 3.1(b) of Directive 2014/53/EU and the essential requirements of
article 6 of Directive 2014/30/EU
2.Electromagnetic Compatibility (EMC) standard for radio equipment and services;
Part 17: Specific conditions for Broadband Data Transmission Systems; Harmonized
Standard covering the essential requirements of article 3.1(b) of Directive 2014/53/EU
3.Electromagnetic Compatibility-Requirements for household appliances, electric tools
and similar apparatus Part 1: Emission
4.Electromagnetic compatibility – Requirements for household appliances, electric tools
and similar apparatus Part 2: Immunity – Product family standard
5.Electromagnetic compatibility (EMC) - Part 3-2: Limits - Limits for harmonic current
emissions (equipment input current ≤ 16 A per phase).
6.Electromagnetic compatibility (EMC) - Part 3-3: Limits - Limitation of voltage changes,
voltage fluctuations and flicker in public low-voltage supply systems, for equipment with
rated current ≤ 16 A per phase and not subject to conditional connection.
RED Directive 2014/53/EU
Article 3.2: Radio Spectrum
EN 300 328 V2.1.1
Wideband transmission systems; Data transmission equipment operating in the 2,4 GHz
ISM band and using wide band modulation techniques; Harmonized Standard covering
the essential requirements of article 3.2 of Directive 2014/53/EU
Technical documentation for the assessment of electrical and electronic products with
respect to the restriction of hazardous substances
RoHS Directive 2011/65/EU
EN50581:2012
Product description
Type(model) designation(s)
Charging Dock and Accessories
Charging Dock , model: CDZ11RR or CDZ12RR
are in conformity and verified through testing with the provision of the following EU directives:
󽶵󽶲
Low Voltage Directive 2014/35/EU
1. EN 60335-1:2012 + A11:2014 + AC:2014
+ A13:2017
2. EN 60335-2-29:2004 + A2:2010+A11: 2018
3. EN 62233:2008
1.Household and similar electrical appliances-Safety-Part 1: General requirements
2.Household and similar electrical appliances-Safety-Part 2-29: Particular requirements
for baery chargers
3.Measurement methods for electromagnetic fields of household appliance and similar
apparatus with regard to human exposure
1.Electromagnetic Compatibility-Requirements for household appliances, electric tools
and similar apparatus Part 1: Emission
2.Electromagnetic compatibility – Requirements for household appliances, electric tools
and similar apparatus Part 2: Immunity – Product family standard
3.Electromagnetic compatibility (EMC) - Part 3-2: Limits - Limits for harmonic current
emissions (equipment input current ≤ 16 A per phase).
4.Electromagnetic compatibility (EMC) - Part 3-3: Limits - Limitation of voltage changes,
voltage fluctuations and flicker in public low-voltage supply systems, for equipment with
rated current ≤ 16 A per phase
EMC Directive 2014/30/EU
1. EN 55014-1:2006+A1+A2
EN 55014-1:2017
2. EN 55014-2: 2015
3. EN 61000-3-2: 2014
4. EN 61000-3-3: 2013
Technical documentation for the assessment of electrical and electronic products with
respect to the restriction of hazardous substances
RoHS Directive 2011/65/EU
EN50581:2012
Person responsible for making this declaration:
Printed name: Rui.Shen
Position/Title: Quality Director
Signature:
Date of issue: Dec. 30, 2019
Place of issue: Floor 6, Suite 6016, 6017, 6018, Building C, Kangjian Baosheng Plaza,
No. 8 Heiquan Road, Haidian District, Beijing, P.R. CHINA
EU Declaration of Conformity
󽶵󽶳
WEEE Information
Correct Disposal of this product . This marking indicates that this product should not be disposed with other household wastes
throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and
collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe
recycling.
Korrekte Entsorgung dieses Produkts Innerhalb der EU weist dieses Symbol darauf hin, dass dieses Produkt nicht über den
Hausmüll entsorgt werden darf. Altgeräte enthalten wertvolle recyclingfähige Materialien, die einer Wiederverwertung zugeführt
werden sollten und um der Umwelt bzw. der menschlichen Gesundheit nicht durch unkontrollierte Müllbeseitigung zu schaden.
Bie entsorgen Sie Altgeräte deshalb über geeignete Sammelsysteme oder senden Sie das Gerät zur Entsorgung an die Stelle,
bei der Sie es gekau haben. Diese wird dann das Gerät der stofflichen Verwertung zuführen.
󽶵󽶴
… 34

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