Handleiding Rika Roco Multiair (pagina 18 van 24) (Engels)

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Operating Manual

ROCO MULTI AIR

TABLE OF CONTENT

1. PREFACE 3

Explanations to symbols ��3

Spare part overview exploded diagram ��4

Spare part overview article numbers ��6

Dimensions ��7

Amount of fuel ��7

Technical data ��7

Packaging ��7

Electrical connection ��7

2. IMPORTANT INFORMATION 8

General warning and safety information ��8

First heating��8

Safety distances ��8

Prior to set up ��9

e correct chimney connection ��9

3. BRIEF INFORMATION ON FUEL - PELLETS 10

What are pellets? ��10

Wood pellet speciﬁcation according to ENplus – A1 ��10

Pellet container reﬁlling during operation ��10

Pellet storage ��10

4. TECHNOLOGY AND SAFETY FUNCTIONS 11

Operating comfort �� 11

Top eﬃciency - lowest emissions �� 11

Pressure monitoring �� 11

Low-temperature shutdown ��11

Electrical excess current protection ��11

Automatic cleaning cycle �� 11

Component monitoring ��11

Auger motor monitoring ��11

Power failure (during heating) ��11

Power failure (during the initial stage)��11

5. INSTALLING THE STOVE 12

General information ��12

Connection to the chimney ��12

Connecting to a steel chimney ��12

Combustion air ��12

Feeding in external combustion air ��12

Convection air conduction��13

6. ASSEMBLY/DISMANTLING STONE AND OPTIONS 14

Dismantling top stone ��14

Dismantling bottom stone ��15

7. COMFORT OPTIONS 16

Room sensor, Radio room sensor �� 16

GSM Control ��16

Interface for various options ��16

External room thermostat ��16

External connection cable bridge �� 16

Option ﬁrenet ��16

1. PREFACE

Explanations to symbols

...Important

note #8

...Hex #8

...Allen key #5

...Allen key #3

...Useful

tip #10

...Hex #10 ...Manually

#15

...Open ended

wrench #15

8. MAINTENANCE 17

Open the combustion chamber door ��17

Cleaning of the burn pot - daily ��17

Cleaning the ﬂame temperature sensor ��17

Empty the ash drawer ��17

Cleaning the door glass ��17

Cleaning painted surfaces ��17

9. CLEANING 18

Cleaning the convection air openings ��18

Combustion air - intake ��18

Cleaning the pellet container �� 18

Bearings �� 18

Checking door seal ��18

Cleaning the ﬂue pipes ��18

Cleaning ﬂue pipes ��19

10. PROBLEMS - POSSIBLE SOLUTIONS 20

Problem 1 ��20

Problem 2 ��20

Problem 3 ��20

11. INSTRUCTIONS FOR COMMISSIONING PROTOCOL 21

12. WARRANT Y 23

Spare part overview exploded diagram

44 30

38 35

46 28

49 50 53

51 52 54 55 58

56 57 59 60

73 72

91 89

Spare part overview article numbers

Nr. Art.Nr. Description

1 Z34847 Combustion chamber

door black

2 N112551 Round sealing strip grey

D11

3 N103693 Flat seal black 8x2

4 Z34877 Door glass (ceramic

glass)

5 Z34855 Hinge plate

6 N103964 Hexagonal screw

7 *1 Z30550 Hinge

7 *2 Z34441 Hinge

8 *1 N108656 Hexagonal nut M08

8 *2 N105179 Hexagonal nut M10

9 L00475 Glass holder

10 N111799 Hexagonal screw

M05x08

11 L02221 Stop angle

12 N111990 Hexagon socket

13 L02217 Stopper holder

14 Z34854 Hinge shaft

15 N110501 Circlips

16 N111950 Hexagonal screw

M05x10

17 N100170 Washer

18 L02220 Lock tongue

19 Z34857 Locking bolt

20 L02216 Closure ﬂap

21 L02219 Holder plate

22 N111856 Hexagonal countersunk

screw M04x12

23 N111882 Grub screw

24 N112047 Hexagon socket screw

M08x35

25 Z34846 Cover

26 N103066 Round sealing strip

black D06

27 Z35062 Spacer

28 N100485 Round sealing strip

black D12

29 *3 Z34872 Bafﬂe 2

29 *4 Z36343 Bafﬂe plate 2

30 Z35095 Bafﬂe plate 1

31 Z36574 Cast rear panel

32 Z36594 Firebrick lining rear right

33 Z36592 Firebrick lining front

right

34 N103066 Round sealing strip

black D06

35 B16310 Fire trough holder

36 N111846 Hexagon socket 06x12

37 L02215 Ash drawer

38 N111959 Square nut M05

39 N103693 Flat seal black 8x2

40 *1 Z35059 Cleaning cover

40 *2 B17282 Cleaning cover assy

41 Z35096 Pressure Pipe

42 N100141 Hexagonal nut M05

43 Z35060 Fire trough

44 Z36593 Firebrick lining front left

45 Z36595 Firebrick lining rear left

46 B16053 Sensor tube

47 L01445 Switch spacer

Nr. Art.Nr. Description

48 N111733 Solenoid switch bottom

part

49 N111842 Hexagon socket

M03x10

50 N111732 Magnetic switch top

part

51 L01502 Lock washer

52 N110461 Double ball catch

53 L01446 Lock washer

54 LB00543 Lid metallic

LB00542 Lid black

55 L02243 Hinge lid

56 Z34854 Hinge shaft

57 N110501 Circlips

58 L02244 Hinge stove

59 LB00545 Convection cover

metallic

LB00544 Convection cover black

60 B17879 Rear wall metallic

B17878 Rear wall black

62 B17231 Telescopic rail top

63 N111645 Spring plug

64 Z35098 Latching bolt

65 N111983 Carriage bolt M06x20

66 Z35237 Cover panel

67 LB00549 Right side panel metallic

LB00548 Right side panel black

68 N111730 Grommet

69 *5 N111695 Height adjustment

screw

69 *6 N112490 Levelling screw black

70 L02274 Cocer rear wall metallic

L02272 Cover rear wall black

71 B17232 Telescopic rail bottom

72 B17016 Stone holder

B17390 Stone retainer assy

73 Z34879 Soapstone bottom

Z35205 Stone bottom white

Z35203 Sandstone bottom

74 B17020 Decorative sliding door

75 LB00547 Left side panel metallic

LB00546 Left side panel black

76 N111982 Hexagonal screw

M06x18

77 Z34880 Soapstone top

Z35204 Stone top white

Z35202 Sandstone top

78 N111731 Container seal

79 Z35108 Combustion fan cover

80 B16114 Temperature sensor

81 Z35183 Friction bearing Di10

82 B12301 Auger

83 B17014 Ceramic ignition

84 N111058 Setscrew with pin

85 B16155 Induced draft fan

housing

86 N105627 Self-tapping screw

87 N111581 Induced draft fan motor

88 *7 Z35182 Friction bearing Di16

89 Z11915 Lock ring conveyer

screw

90 N112102 Differential pressure

switch

Nr. Art.Nr. Description

91 N112030 Screw motor, stepless

92 B16561 Mainboard USB11

93 N111604 Fuse 2,5 A

94 N111989 USB cable

95 B16030 Add. board motor

96 L01495 Cover

97 B16574 Touch-display plug-in

98 N112000 Convection fan motor

99 N112017 Key

B17023 Wiring harness

N111551 Silicon hose

L00797 Motor plate

Z35018 Cable for touch-screen

1,25 m

Z36454 Protective plate

*8 B18056 Combustion chamber

kit

*1 till serial number

1320321

*2 from serial number

1320322

*3 till serial number

1354806

*4 from serialnr.: 1354807

*5 till serial number

1350547

*6 from serial number

1350548

up to serial number

1331613 the motor

plate (L00797) must

be supplied as a spare

part when replacing the

plastic bearing Di16

(Z35182).

*8 till serial number

1377003

Note: Please consider the powdercoated parts can diﬀer slightly in colour and colour eﬀects though they are elaborated in high quality.

Dimensions

K-S

K-H

R-S

R-H

F-S

F-H

R-

F-

K-

~43cm

Dimensions

Height [mm] 1138

Width [mm] 773

Corpus depth [mm] 389

Weight

Weight without shell [kg] 200

Weight with shell [kg] 230

Flue pipe connection

R - Ø flue pipe outlet [mm] 100

RO - H original angle pipe connection height [cm] -

RO - T1 original angle pipe total depth [cm] -

RO - T2 original angle pipe distance to rear wall [cm] -

RO - T3 deapth from rear wall to middle of flue

pipe [cm] -

RO - S original angle pipe side distance [cm] -

R - H rear connection height [cm] 21

R - S rear connection side distance [cm] 32

Fresh air connection

F - Ø diameter [mm] 50

F - H connection height [cm] 10

F - S side distance [cm] 21

F - H (*) connection height [cm] 34(*)

F - S (*) side distance [cm] 28(*)

till serial number (*) 1324556

Convection air connection

K - Ø diameter [mm] 100

K - H connection height [cm] 104

K - S side distance [cm] 44

Amount of fuel

Nominal load Part load

Amount of fuel ~1,9kg* ~0,6kg*

Burn time at full pellet

hopper ca. 17h ca. 41h

*Practical values may vary depending on pellet quality.

Note

Pellet consumption depends on the size of the pellets. The larger the pellet,

the slower the feed and vice versa.

Technical data

Heating power range [kW] 2,5 - 8

Room heating capacity (depending on house

insulation) [m³] 50 - 220

Fuel consumption [kg/h] till 1,9

Pellet container capacity* [l/kg] 49/~32

Electric supply [V]/[Hz] 230/50

Average electrical input [W] ~ 20

Fuse [A] 2,5 AT

Efﬁciency [%] 90,4

CO2 [%] 13,3

CO-emission on 13% OO [mg/mN3] 118,5

Dust emission [mg/mN3] 15,5

Exhaust [g/s] 4,8

Exhaust temperature [°C] 197,8

Chimney draft requirement [Pa] 3

*e capacity in kg may deviate due to diﬀerent pellet bulk densities.

The owner of small ﬁring systems or the person authorised for the small

ﬁring system is to keep the technical documentation and is to submit it to the

authorities or the chimney sweep on request.

Note

Please observe the national and European standards as well as local

regulations concerning the installation and operation of ﬁring installations!

Packaging

Your ﬁrst impression is important to us!

The packaging of your new stove provides excellent protection against damage.

However damage to the stove and accessories may still occur during transport.

Note

Therefore please check your stove on receipt for damage and completeness!

Report any deﬁciencies to your dealer immediately! Pay particular attention

during unpacking that the stone panels remain intact. Scratches to the

material can easily occur. Stone panels are excluded from the warrant.

The packaging of your new stove is environmentally neutral to a great extent.

Tip

The wood used in the packaging has not been surface treated and may

therefore be burnt in your woodburning stove (not in al pellet stove). The

cardboard and ﬁlm (PE) can be disposed of via the municipal waste collection

for recycling.

Electrical connection

The stove is supplied with an approx. 2m long connecting cable with a Euro-

plug. This cable is to be connected to a 230Volt/50Hz socket. The average

electrical power consumption is some 20 Watt in heating operation and approx.

150 Watt during automatic ignition. The connection cable must be laid in a way

that there is no contact to any sharp edges or hot surfaces of the stove.

2. IMPORTANT INFORMATION

General warning and safety information

Observance of the introductory general warning information is imperative.

QRead the entire manual thoroughly before installing and putting the stove into

service. Observe the national provisions and laws as well as the regulations

and rules applicable locally.

QRIKA stoves should only be installed in rooms with normal humidity (dry

areas according to VDE 0100 Part 200). The furnaces are not splash water

protected and may not be installed in wet areas.

QOnly approved transport equipment with sufﬁcient load carrying capacity

may be used with your heating appliance.

QYour heating appliance is not suitable for use as a ladder or stationary

scaffolding.

QThe burning of fuel releases heat energy that lead to extensive heating of

the stove surfaces, doors, door and operating handles, glass, ﬂue pipes

and possibly the front wall. Refrain from touching these parts without

appropriate protective clothing or equipment e.g. heat-resistant gloves or

means of operation (operating handle).

QMake your children aware of this particular danger and keep them away from

the stove during heating.

QOnly burn approved heating materials.

QThe combustion or introduction of highly ﬂammable or explosive materials

such as empty spray cans etc. in the combustion chamber and storing them

near the stove is strictly prohibited due to the danger of explosion.

QNo light or inﬂammable clothing is to be worn when post-heating.

QUse the heat-resistant gloves supplied to open the doors of your stove.

QMake sure that no embers fall out of the combustion chamber onto

inﬂammable material.

QPlacing non-heat resistant objects on the stove or near it is prohibited.

QDo not place clothing on the stove to dry.

QLaundry racks etc. must be placed at a sufﬁcient distance to the stove –

ACUTE DANGER OF FIRE!

QWhen your stove is burning, the use of highly inﬂammable and explosive

materials in the same or adjacent rooms is prohibited.

QIf the stove is heated in continuous operation, the cleaning intervals are

shorter. Increased wear, especially of the thermally stressed parts, is the

result. Please therefore strictly follow the requirements for cleaning and

maintenance!

Note

Waste and liquids may not be burnt in the stove!

Note

To prevent your stove from overheating of the internal components,

do never cover the convection ﬁns!

Note

CAUTION when ﬁlling the pellet container. The opening of the pellet container

is sufﬁciently dimensioned to ensure easy ﬁlling. Take great care that no

pellets drop to the convection ﬁns and the hot stove body. This can cause a

lot of smoke.

Tip

Therefore we recommend reﬁlling the pellet container at a cold stove.

Note

Your stove will expand and contract during the heating and cooling phase.

This can sometimes lead to slight bending or cracking noises. This is normal

and is no reason for a complaint.

First heating

The stove body, just as various steel parts, cast iron parts and the ﬂue pipes

are painted with a heat resistant paint. During the ﬁrst heating the paint dries

out completely. This may cause a slight smell. Touching or cleaning the painted

surfaces during the curing should be avoided. The hardening of the paint is

ﬁnished after the ﬁrst heating with high power.

Safety distances

Note

1. To non-combustible objects

a > 40 cm, b > 10 cm

2. To combustible objects and reinforced concrete load-bearing walls

a > 80 cm, b > 10 cm

3. to open the sliding door

b > 43cm

Tip

Please observe a minimum distance of 20 cm behind and sideways the stove

for maintenance.

Prior to set up

Floor bearing capacity

Ensure that the substructure is capable of bearing the weight of the stove prior

to set-up.

Note

No modiﬁcations may be made to the ﬁring installation. This also leads to loss

of warranty and guarantee.

Floor protection

A base is recommended (glass, sheet steel or ceramic) if the ﬂoor is combustible

(wood, carpet, etc.). Please observe the respective local regulations and rules.

Flue pipe connection

QFlue pipes pose a particular source of hazard regarding gas leaks and

ﬁre. Get the advice of an authorised specialist company for the layout and

assembly.

QPlease observe the corresponding installation guidelines for walls panelled

with wood when connecting your ﬂue pipes to the stove,

QObserve the formation of ﬂue gas (atmospheric inversion) and draughts

when the weather is unfavourable.

QInfeed of too little combustion air can lead to smoke in the rooms or to ﬂue

gas leaks. Hazardous deposits in the stove and chimney may also occur.

QIf ﬂue gas escapes, let the ﬁre burn out and check whether all the air inlet

openings are free and the ﬂue gas pipes and the stove pipe are clean. If in

doubt notify the master chimney sweep since draught malfunctions may be

connected to your chimney.

The correct chimney connection

There are several ways to connect your stove to the chimney, eg:

1) wind break, 2) chimney, 3) inspection opening

For the selection of the connection and to ensure a proper connection between

the stove and chimney, please read the guide „INSTALLING THE STOVE“ or ask

your local chimney sweep.

Stoves type 1 (BA 1):

QSuitable for multiple occupancy. (Note the different country regulations.)

QThese may only be operated with the combustion chamber door closed.

QThe combustion chamber door is to be kept closed when the stove is not

in operation.

QFouling of the chimney i.e. deposits of highly inﬂammable materials such as

soot and tar and subsequently ﬁre in the chimney may occur if the chimney

is miscalculated and dimensioned wrong.

QIf this occurs, disconnect the mains plug. Phone the ﬁre brigade and get

yourself and other residents out of harm’s way.

Note

Your pellet stove has been tested as a room-air independent stove according

to EN14785. It can be operated room air dependent or room air independent.

ROOM-AIR INDEPENDENT OPERATION:

The stove is certiﬁcated for type FC52x / FC62x of the approval principles for

the inspection and evaluation of ambient air independent ﬁreplaces speciﬁed

by the Deutsches Institut für Bautechnik (DIBT) (German Institute for Building

Technology). Thanks to an air-tight conﬁguration of the air supply line and ﬂue

pipes the stove may be operated in air-tight rooms and in rooms with room-air

installations (e.g. controlled ventilation and venting systems, extractors etc.).

ROOM-AIR DEPENDENT OPERATION:

In combination with room-air installations (e.g. controlled ventilation and

venting systems (extractors etc.) it must be ensured that the stove and

the room air system are monitored and safeguarded mutually (e.g. via

a differential pressure controller). The combustion air infeed of approx.

20 m3/h must be ensured.

Please observe the respective local regulations and rules in consultation with

your master chimney sweep. For changes after the printing of this manual, we

can not assume any liability. We reserve the right to change without notice.

3. BRIEF INFORMATION ON FUEL - PELLETS

What are pellets?

Wood pellets are a standardised fuel. Every manufacturer must adhere to certain

conditions in order to enable ﬂawless, energy-efﬁcient heating. Pellets are made

from wooden waste, from sawmills and planning workshops, as well as from

residue from forestry operations. These “starting products” are crushed, dried,

and pressed into Pellet “Fuel” without any bonding agent.

ENplus – Pellets

This ENplus standard sets benchmarks in the European pellet market. The

traceability of pellets is ensured thanks to the use of identiﬁcation numbers.

The pellet manufacturers’ production facilities and manufacturing processes

are reviewed every year. A quality assurance system ensures the pellets comply

with the requirements of the new standard and that the conditions for trouble-

free heating are guaranteed

Wood pellet specification according to ENplus –

Parameter Measure ENplus-A1

diameter mm 6 (±1)2)

length mm 3,15 bis 403)

buld density kg/m3 ≥600

caloriﬁc value MJ/kg ≥16,5

water content Ma.-% ≤10

ﬁne fraction (<3,15mm) Ma.-% ≤ 1

mechanical rigidity Ma.-% ≥97,54)

ash content Ma.-%1) ≤0,7

ash softening temperature (DT) °C ≥1200

chlorine content Ma.-% 1) ≤0,02

sulphur content Ma.-% 1) ≤0,03

nitrogen content Ma.-% 1) ≤0,3

copper content mg/kg 1) ≤10

chrome content mg/kg 1) ≤10

arsenic content mg/kg 1) ≤1

cadmium content mg/kg 1) ≤0,5

mercury content mg/kg 1) ≤0,1

lead content mg/kg 1) ≤10

nickel content mg/kg 1) ≤10

zinc content mg/kg 1) ≤100

1) in an anhydrous state

2) diameter must be speciﬁed

3) a maximum of 1% of the pellets may be longer than 40 mm,

max. length is 45 mm

4) the limit value of ≥97,7 Ma.-% applies when conducting measurements with a

lignotester (internal control)

Your pellet stove is only approved for the burning of pellets of tested quality.

Please ask your pellet stove dealer for tested fuel and a list of monitored fuel

manufacturers.

Note

Only burn pellets that have been inspected according to ENplus-A1. Using

poor quality or prohibited pellet fuel will have a negative effect on the function

of your pellet stove and can also lead to the warranty becoming null and void,

as well as the product liability connected with this.

Note

Burning straw, maize, woodchips etc. is not permitted! Observe waste

incineration legislation! Non-observance of these regulations makes void all

warranty and guarantee claims and may impair the safety of the unit!

Pellet container refilling during operation

Note

CAUTION when ﬁlling! Avoid direct contact between the plastic bag and the

hot stove. Immediately remove all pellets that have fallen on the hot stove or

next to the container!

We recommend always having a suitable amount of pellets in the container

to prevent the ﬁre from extinguishing due to a lack of fuel. Check the level

frequently. However the container lid should be kept closed, except during

ﬁlling.

If you reﬁll the container during operation (open the container lid), the fan will

speed up and the pellet auger will stop; operation will only be continued once

the container lid is closed again (see WARNING AND ERROR MESSAGES)

Pellet container capacity (see Technical Data).

Pellet storage

In order to guarantee problem free burning of the wooden pellets, it is imperative

necessary to store the fuel as dry as possible and free from impurities.

Pellets should not be kept in sacks outdoors or stored in a manner where

they are exposed to the environment. This can lead to blockages in the screw

conveyor.

Note

“Screw stoppers” are excluded from the warranty.

|11

4. TECHNOLOGY AND SAFETY FUNCTIONS

The technological advances in your new combi stove are the result of years of

testing and practical experience. The practical advantages of your pellet stove

are convincing:

Operating comfort

The microprocessor-controlled combustion regulation optimises the interaction

of ﬂue gas blower and screw using the current combustion chamber

temperature. This guarantees optimum combustion and operating status.

All function can be regulated centrally using the integrated operating unit. The

intuitive graphic interface permits easy operation; all the settings can be made

quickly and simply.

Top efficiency - lowest emissions

A very great heat exchange surface together with optimum combustion air

control leads to excellent fuel utilisation.

Fine continuous pellet dosing in an optimised burner pot made of high-quality

grey cast iron leads to virtually complete combustion with very good exhaust

gas values - and this is guaranteed in every operating phase.

Note

During operation, the ﬂame noise, pellets dropping and actuation of the

electronic components are audible due to the automatic control.

Pressure monitoring

The negative pressure in the combustion chamber is continuously monitored

during operation. Below a deﬁned threshold, a correct operation can not be

guaranteed and the unit will switch off with the fault message „NOT ENOUGH

LOW PRESSURE“ for safety reason.

Note

After the occurrence of the error message, maintenance or cleaning work

necessarily has to be carried out! If the error occurs again, a safe operation is

no longer guaranteed, the service must be informed immediately.

Note

If the stove is used in a habitation together with a kitchen hood or a ventilation

(WC) it might happen that the built-in pressure switch stops the stove. If using

the hood make sure that an adequate supply of air is ensured.

Low-temperature shutdown

The unit switches off if the stove cools below a minimum temperature. This

switch-off may occur if pellet ignition is delayed.

Electrical excess current protection

The stove has a main fuse (at the rear) to protect against excess current.

Automatic cleaning cycle

The speed of the ﬂue gas fan is increased every hour for a short period to blow

ash from the burn pot, increasing the operational safety. The status indicator

CLEAN appears on the display.

Only for stoves with turning grids:

Every 6 hours (interval adjustable) an additionally automatic big cleaning cycle

is performed. The stove stops, the automatic cleaning tilts the grid and then

re-ignites the stove. The status indicator BIG CLEAN appears on the display

continuously. The cleaning procedure with tilting the grid is to convey ash and

clinker from the burn pot into the ash drawer.

Note

This additional function does not replace a manual cleaning as described in

CLEANING and MAINTENANCE, as this is absolutely necessary to do regularly.

Note

Due to the turning grid there is a certain generation of noise during the

automatic cleaning cycle (START or BIG CLEAN).

Component monitoring

All the electrical components used are continuously monitored during operation.

If a component is defective or can no longer be actuated correctly, then

operation is stopped and a warning or error message is issued (see MANUAL

TOUCH DISPLAY).

Auger motor monitoring

Too long or wet pellets as well as pellets with too high dust content (see BRIEF

INFORMATION ON FUEL PELLETS) can cause so-called “auger jammers” in the

auger channel. This may also happen if the pellets accumulate in the burn pot

and the backlog reaches into the chute. The auger motor reacts in both cases

with an increased current consumption, which causes the error message:

DISCHARGE MOTOR BLOCKED. The stove will be stopped. Please call the

customer service immediately.

Power failure (during heating)

After a brief power failure, the operating functions that were set before the

power failure, continues. If the power failure lasts longer, the stove goes to start

phase if sufﬁcient temperature or embers are present. If the power failure lasts

too long, the stove goes into the stop phase. The ﬂue gas fan continues to burn

any pellet residues (approximately 10 minutes). Then it will restart automatically.

Power failure (during the initial stage)

After a brief power failure the boot process continues. If the power failure lasts

longer, the stove is in the stop phase. The ﬂue gas fan continues to burn any

pellet residues (approximately 10 minutes). Then it will restart automatically.

5. INSTALLING THE STOVE

General information

Note

Assembly may only be performed by authorised specialist companies.

Note

Please observe the regional safety and building regulations. Please contact

your master chimney sweep in this context.

Note

Only use heat-resistant sealing materials as well as corresponding sealing

strips, heat-resistant silicon and rock wool.

Note

Also take care that the ﬂue does not project into the free cross-section of

the chimney.

Note

In case of room-air independent operation the stove pipe connections must

be tightly sealed permanently. Use a heat-proof silicon to position the stove

pipe on the conical supports of the ﬂue tube nozzles and for insertion in the

chimney ﬂue lining.

Note

The stove should not be pushed on unprotected ﬂoors.

Tip

Strong corrugated cardboard, cardboard or e.g. old carpet is useful to assist

assembly and as a base. The stove can also be pushed on this cardboard

or carpet.

We recommend original ﬂue pipes from RIKA for proper connection.

Connection to the chimney

QThe device must be connected to an approved chimney for solid fuels.

The chimney must have a diameter of min. 100mm for pellet stoves and

130mm -150mm for log wood stoves depending on the diameter of the

ﬂue pipes.

QAvoid long ﬂue pipes to the chimney. The horizontal length of the ﬂue pipe

should not exceed 1.5 m.

QAvoid to many bends of the ﬂue gas pipes. There should not be more than

3 bends in the exhaust pipe.

QIf you just can not connect directly to the chimney, please use a connection

with a cleaning opening.

QConnections must be made of metal and must meet the requirements of the

standard (install the connections airtight).

QBefore installing a chimney calculation must be made. The evidence must be

performed for single occupancy to EN13384-1 and EN13384-2 for multiple

occupancy.

QThe maximum draft of the chimney should not exceed 15Pa.

QThe derivation of the ﬂue gases must be guaranteed even during a temporary

power outage.

Note

If connecting to multiple connection chimneys additional safety equipment is

required. Your local chimney sweep will advise you in this case.

Note

Be sure to prevent condensed water from entering via the ﬂue connection. You

may need to have a condensate ring installed - ask your chimney sweeping

expert for more information. Damages caused by condensate are excluded

from manufacturer’s warranty.

Connecting to a steel chimney

The connection must be calculated and shown with EN13384-1

and EN13384-2.

Use only insulated (double) stainless steel tubes (ﬂexible aluminum or steel

tubes are not permitted).

An inspection door for regular inspection and cleaning must be present.

The ﬂue pipe connection to the chimney has to be air-tight.

Combustion air

Every combustion process requires oxygen from the surrounding air. This so-

called combustion air is removed from the living are in the case of individual

stoves without external air connections.

This air removed must be replaced in the living space. Very tightly sealed

windows and doors in modern ﬂats may mean that too little air replaces that

used. The situation also becomes problematical due to additional venting in

ﬂats (e.g. in the kitchen or WC). If you cannot feed in external combustion air,

then air the room several times a day to prevent negativce pressure in the room

or poor combustion.

Feeding in external combustion air

only for devices which are able to run in room-air independent operation.

QCombustion air must be fed to the stove from outside via a sealed pipe

for operation independent of the room air. According to EnEV, it must be

possible to shut off the combustion air pipe. The open/closed setting must

be clearly recognisable.

QConnect at the air intake either a pipe Ø125mm (log wood and combi

stoves) or Ø50mm (pellet stoves) and ﬁx it with a hose clamp (not included!).

At pellet stoves with longer intake pipes than 1m the diameter should be

increased to 100mm. (see RIKA range).

QTo ensure sufﬁcient air intake, the intake pipe should not exceed max. 4m

and have max. 3 bends.

QIf the line leads outside it must have a windbreak.

QIn extreme cold pay attention to icing on the air intake opening (check).

QIt is also possible to suction in combustion air directly from another

sufﬁciently vented room (e.g. cellar).

QThe combustion air pipe must be tightly connected (adhesive or cement)

permanently to the air nozzles of the stove.

QIf you do not use the stove for a long time, please close the combustion air

intake to prevent the stove from moisture.

Note

Please note that problems may arise due to updrafts in the case of

combustion air supply from an integrated chimney ventilation shaft. If the

combustion air ﬂowing downwards is heated it may rise and thus counter

the chimney with a resistance which in turn reduces the negative pressure

in the combustion chamber. The chimney manufacturer is to guarantee that

the resistance for the combustion air is a maximum 2 Pa even in the least

favourable operating state of the chimney.

If one or more of these conditions does NOT apply, the result is poor combustion in the

stove and negative pressure in the installation room.

|13

Convection air conduction

The stove is delivered with a cover on the convection air outlet to prevent direct

heat to the wall.

Operation without this cover or without attached convection pipes is not

allowed. If you do though no warranty and no liability is accepted for damage.

QThe amount of air and temperature is designed to heat one additional room.

QNote the regional speciﬁc ﬁre safety regulations and clarify the connection

situation with the competent authority

QThe max. temperature of the convection air is 180° C at the air outlet.

QThe convection air should be as short as possible.

QKeep the number of deﬂections as small as possible.

Note

Please pay attention to the national and country-speciﬁc building and ﬁre

regulations when connecting the convection air pipes. Installation and

assembly must be performed by a trained specialist only.

6. ASSEMBLY/DISMANTLING STONE AND OPTIONS

Note

Only work on the unit when the mains plug has been disconnected and the

stove has cooled completely.

Note

During assembly / dismantling do not allow objects (screws etc.) to fall into

the pellet container – they can block the screw conveyor and damage the

stove.

Note

During any conversion work, take particular care of your ﬁngers and any

panels and stove attachments.

Select soft bases to prevent scratches to your living space furniture and

stove panels.

Dismantling top stone

Loosen the 4 Allen screws and slide the confection ﬁns to the right.

You can pick up the confection ﬁns now.

Open the pellet container lid until it stops, in this position, it stays open.

Remove the self-locking hex nut including the cover plate which is used to seal

the pellet hopper.

Remove the two hex nuts including washers.

Now you can lift off the top stone to the front.

#10

|15

Dismantling bottom stone

The side metal casing is secured with 2 hex screws. Remove these and lift the

side panels up and away.

Now you can remove the two bottom hex nuts including washers.

You can now lift off the bottom stone forward.

Mount the removed parts in reverse order.

#10

7. COMFORT OPTIONS

Room sensor, Radio room sensor

This option permits control of your stove via room temperature. You can set

both the room temperature and the heating times required. A room temperature

selected by you is observed during the heating times.

Please see the operating instructions for the option room sensor and wireless

room sensor for more detailed information.

GSM Control

Your stove can also be controlled via a mobile phone as an additional option.

Please see the operating instructions for the telephone option – GSM for more

detailed information.

Interface for various options

for various options

The ROOM SENSOR, the WIRELESS ROOM SENSOR and the PHONE OPTION

– GSM are to be connected to the interface (stove rear) using the connection

cable supplied.

(condition as delivered)

External room thermostat

Your stove has an interface on the rear wall to which you can connect a

customary room thermostat. This requires a 2-pole cable of 0.5 – 0.75 mm2

cross-section that you have to connect instead of the cable bridge ﬁtted for

delivery.

External connection cable bridge

If the control of your stove is to be assumed by an external room thermostat,

you have to connect your external room thermostat (1) instead of the standard

integrated cable bridge (2).

The connected room thermostat can be operated in either MANUAL or

AUTOMATIC MODE. In both MODES, the current set heat output is used, in

AUTOMATIC MODE the heating times set at the stove can also be activated.

You can see whether the external demand is currently activated in the INFO main

menu in submenu item Info - inputs.

If your stove receives an external demand to stop operation, it takes approx. 5

minutes until it switches off. All further settings required to your thermostat can

be taken from the respective room thermostat operating instructions.

Note

Operation is not possible unless either a cable bridge or an external room

thermostat is connected. The external demand has priority over all operating

modes (MANUAL/AUTOMATIC/COMFORT).

Option firenet

Only for combination and pellet stoves with touch panel version V2.16 or higher.

The ﬁrenet module connects your stove to the Internet. You can operate the

stove with any Internet-enabled device (tablet, PC, Smartphone ...). So you

retrieve the operational status, various information and make your settings

remotely.

For further information, please contact your dealer.

|17

8. MAINTENANCE

The frequency with which the stove requires cleaning and the maintenance

intervals depend on the fuel you use. High moisture content, ash, dust and

chips may more than double the maintenance required. We would like to point

out again that only tested and recommended pellets may be used as fuel.

Tip

Wood as fertiliser - the mineral content of the wood remains in the combustion

chamber as ash as a residue of the combustion. This is an excellent fertiliser

for all plants in the garden; it is a completely natural product. The ash should

be stored ﬁrst and slaked with water.

Note

We recommend at least once a year to have all maintenance carried out by

your RIKA dealer.

Note

Ash may contain embers – only place ash in steel sheet containers!

Open the combustion chamber door

To open or close the combustion chamber door use the included key. This key

can be stored on the back of the stove when not in use.

Cleaning of the burn pot - daily

Make sure that the air vents are not blocked with ash or clinker. Remove the

clinker using the supplied brush and vacuum the burn pot. The burn pot can be

easily cleaned inside the stove. After removing the pot the area underneath can

be vacuum-cleaned.

Do not damage the ignition when cleaning with the brush. Vacuum out the pipe

of the ignition.

Note

Clean the ﬁre trough regularly. Only clean when cold, when embers are

extinguished!

Note

If the stove is heated in continous operation, it must be cleaned 2x within 24

hours. FIRE HAZARD!

Cleaning the flame temperature sensor

Remove the dust deposits from the sensor at regular intervals. Use a clean

cleaning cloth or newspaper.

Empty the ash drawer

Empty the ash drawer regularly. The ash drawer is simply pulled forward with

the combustion chamber door open.

Cleaning the door glass

The viewing window becomes coated in the case of solid fuels, particularly with

the very ﬁne ash of wood pellets, light or dark depending on the pellet quality

(especially with low output). The glass can be cleaned best with a moist cloth.

Stubborn dirt can be removed with a special cleaner available from your stove

dealer. Usual cleaners containing acid or solvents can be too harsh and damage

the glass.

Cleaning painted surfaces

Wipe the painted surfaces with a damp cloth, do not scrub. Do not use solvent-

containing cleaners.

9. CLEANING

Tip

Your RIKA dealer will gladly advise you about their service and maintenance

offers.

Depending on pellet consumption, a message prompting cleaning of the stove

appears on the display in regular intervals. This message can be acknowledged

on the Touch Display, while continuing operation. Perform a cleaning cycle at

the next opportunity.

Subsequently, reset the counter in the SETTINGS menu / RESETS submenu, as

per operating instructions of TOUCH DISPLAY.

Tip

The message will only stop reappearing once you have reset the feed volume

in the SETTINGS / Resets menu.

Note

Your stove must be switched off and cooled before any maintenance work is

performed. Only work on the unit when the mains plug has been disconnected.

Cleaning the convection air openings

Vacuum clean any dust deposits from the convection air openings at regular

intervals.

The stove should be cleaned thoroughly prior to the start of the heating season

to prevent excess odour.

Note

To prevent your stove from overheating of the internal components, do never

cover the convection ﬁns!

Combustion air - intake

If necessary, please also clean the air intake with a hoover.

Note

Only when the stove is cold! You could vacuum out embers – FIRE RISK!

Cleaning the pellet container

Do not reﬁll the completely empty container immediately; remove the residues

(dust, chippings etc.) from the empty container. The unit must be disconnected

from the mains!

Bearings

(annually)

All built-in bearings (pellet screw) should be checked. Clean or replace bearings

depending on condition.

Checking door seal

(annually)

The condition of the seals at doors and glass should be checked at least once

a year. Repair or replace seals depending on condition.

Note

Only intact seals ensure your stove works perfectly!

Cleaning the flue pipes

(annually)

Remove the ﬂue pipes. Inspect and clean the chimney connection. Brush off any

soot and dust deposits in the ﬁre and in the ﬂue pipes and vacuum.

Note

Accumulated ﬂy ash in the ﬂue gas channels may impair the performance of

the stove and pose a safety risk.

|19

Cleaning flue pipes

The ﬂue gas channels are situated behind the combustion chamber.

Loosen the 4 Allen screws and slide the confection ﬁns to the right.

You can pick up the confection ﬁns now.

You can now remove the 4 screws of the combustion chamber lid, remove the

lid and place it on a soft surface.

Open the two hex screws and remove the cleaning lid.

Now clean the ﬂues with the included brush.

Vacuum-clean the combustion residues of the deﬂection region.

Remove the ash tray.

Open the 4 square nuts and remove the cleaning lid.

Suck the combustion residues out of the ﬂue gas manifold. Especially the

transition areas to the side ﬂue gas channels (left and right).

Mount the removed parts in reverse order.

Note

Your stove may suck in false air via incorrectly sealed cleaning covers; this

air may lead to incomplete combustion in the ﬁre trough and thus piling up of

pellets. DANGER of FIRE!

To ensure the proper operation of your pellet stove, replace any defect

(porous, frayed) seals after cleaning and maintenance.

#15

10. PROBLEMS - POSSIBLE SOLUTIONS

Problem 1

Fire burns with weak, orange ﬂame. Pellets heap up in ﬁre trough, window

soots up.

Cause(s)

QInsufﬁcient combustion air

QPoor chimney draught

QStove is sooted over inside

Possible solutions

QRemove any ash or clinker from the ﬁre trough that may block the air inlets.

(see CLEANING and MAINTENANCE)

QIf possible swap to better pellet quality.

QCheck whether ﬂue gas pipes are blocked with ash (see CLEANING and

MAINTENANCE).

QCheck whether the air intake or ﬂue tubes are blocked.

QCheck door and cleaning cover seals for leaks (see CLEANING and

MAINTENANCE)

QClean fan (see CLEANING and MAINTENANCE)

QHave service performed by authorised specialist company.

QThe window has to be cleaned from time to time (see CLEANING and

MAINTENANCE)

Problem 2

Stove smells strongly and smokes outside.

Cause(s)

QBurning-in phase (taking into service)

QStove has accumulated dust and/or dirt

Possible solutions

QWait to end of burning-in phase and ventthe room sufﬁciently.

QVacuum off any dust deposits from the convection air openings at regular

intervals

Problem 3

Flue gas discharge when wood is added and during heating phase.

Cause(s)

QLeaking cleaning openings

QChimney draught too low

QLeaking ﬂue pipe connection

Possible solutions

QCheck seals and replace (ﬁre door, cleaning lid, ..)

QCheck chimney

QCheck connections and if necessary re-seal

Note

Please note that checks on the control system and wiring may only be

performed in unit switched dead. Any repairs may only be performed by

trained specialists.

Tip

If a malfunction message occurs, the cause must ﬁrst be remedied; the

unit can be put back into operation by acknowledging the malfunction at the

internal unit.

|21

11. INSTRUCTIONS FOR COMMISSIONING PROTOCOL

FOR PELLET AND COMBI STOVES

The commissioning protocol is to be treated as a documents and serves as

the basis for the warranty and guarantee terms. It is to be completed entirely,

in particular the stove data and addresses, the work to be performed is to be

ticked off after completion. The signatories conﬁrm with their signatures that all

the items on the list have been concluded properly.

Note

Please return 1 completed protocol for putting into service to

RIKA Innovative Ofentechnik GmbH, Müllerviertel 20, 4563 Micheldorf, Austria.

Electrical periphery

It is important that the connection socket in the electrical periphery is earthed.

The operability of any room thermostat present must be checked. The execution

of commands is to be established by phoning in the case of a GSM modem.

Exhaust gas system

The exhaust line, stove and combustion air inlet are part of the combustion

system as a whole; therefore the correct execution must also be checked.

The plug connections should be tight in general since the system works with

excess pressure. The exhaust tube has a diameter of 100mm for pellet stove,

and of 150 mm for the combi stove, which is sufﬁcient for short distances. In

the case of several changes in direction, the resistance of the exhaust system

can increase with the ﬂue to such an extent that the combustion quality suffers

and/or noise arises from the greater ﬂow speed. Correct determination of the

chimney draught can only be performed at nominal thermal output and serves

to evaluate the chimney. If the draught is more than 15 Pa, then a draught

limiter should be installed.

Stove functions

These are the basic stove functions that are to be checked and ticked off. The

stove is ready for operation if these functions are ensured.

Operator instruction

This is one of the most important points in the putting into operation. It is very

important that the operator understands the stove properly and is prepared to

assume responsibility for the basic tasks required for operational safety.

In particular the connection between special features of a biomass heating

system and his obligations as well as the warranty and guarantee terms must

be explained. e.g. non-tested pellets and screw blockers, lack of cleaning or

maintenance and stove malfunctions. Thorough instruction can prevent many

complaints.

Stove functions

Explanation of the processes in the stove during ignition, normal operation,

cleaning phase etc.

Control

Explain operator’s possibilities to intervene, empty pellet container, room

thermostat, GSM modem, functions and settings, program times if necessary.

Operating instructions: Handover and reference to the content to the following

points, is a document.

Warranty terms

Difference between warranty (statutory) and guarantee (voluntary), terms of

guarantee, determination of wearing parts, reference to pellet quality to be

used and the consequences of poor quality.

Cleaning instructions

Ash and dust occurs with a biomass heating unit. The ﬁre trough is to be

cleaned regularly with regular heating operation (in the case of pellet operation,

the drilled air holes in particular must be free of residues). The ash drawer is

to be emptied regularly. The ﬂue gas pipes are to be cleaned once or twice in

the heating season depending on stove type; by a specialist company is best.

Maintenance

Note

We recommend at least once a year to have all maintenance carried out by

your RIKA dealer.

Combustion

All doors must close tightly to prevent intake of false air.

Note

Please contact your warranty partner for any warranty questions or claims. This is your dealer or installation company. No warranty claims can be accepted

without proper putting into operation, proper operation according to the operating instructions and the supplements in this information sheet.

Protocol for putting into operation for RIKA pellet and combi stoves Date:____________________

Installation address

Name:_________________________________________

Street:_________________________________________

City:___________________________________________

Telephone:______________________________________

Dealer

Name:_________________________________________

Street:_________________________________________

City:___________________________________________

Telephone:______________________________________

Stove data

Stove type: Casing undamaged

Serial number: Operating instructions

Software version: Warranty documents

Touchdisplay version: Door opener

Electrical periphery

Connection socket earthed GSM modem present

Room thermostat present Function checked

Check of system components

Combustion chamber door seal checked Ease of movement burnback ﬂap checked (combi)

Ease of movement ﬂue gas ﬂap checked (combi)

Exhaust line / chimney

Diameter Connection leakproof

Bends Chimney draught

Stove functions

Pellet container ﬁlled Grid turns (360°) und keeps in heating position

Tested pellet quality according to Önorm/DIN plus/

ENplus-A1 Ignition element glows

Electrical connections made Screw motors run

Safety ﬂaps tightened (combi) Do pellets fall into the combustion chamber?

Induced draught blower runs Ignition performed

Stove was switched off when handed over

Operator instruction

Stove function Warranty terms

Control Cleaning

Operating instructions Cleaning or maintenance interval

work performed correctly according to order placed

Signature Client / Operator Signature Technican / Company

|23

12. WARRANTY

These warranty conditions are only valid for the following countries: Austria, Germany and Switzerland. Separate conditions imposed by the importer apply for all

other countries. In case of doubt as well as missing or incorrect translations, the German version is the only valid one.

For the purpose of timely damage limitation the claimant is required to ﬁle the warranty claim with the RIKA dealer in writing, submitting the invoice and stating the

purchase date, model name, serial number and reason for complaint.

Warranty

5 years on the welded stove body. This exclusively applies to defects in materials and workmanship as well as free replacement. Labour and travel times are not

included in the manufacturer’s warranty.

Only original parts supplied by the manufacturer should be used. Loss of warranty on non-observance!

The precondition for the warranty is that the stove has been installed and commissioned properly according to the User and installation manuals valid at the time

of purchase. Connection must be performed by a specialist for such stoves.

Any costs incurred by the manufacturer due to unjustiﬁed warranty claims are to be charged to the claimant.

Wear parts and parts affected by ﬁre are excluded, such as glass, coating, surface coatings (e.g. handles, panels), seals, ﬁre trough, grates,

draught plates, deﬂector plates, combustion chamber liners (e.g. ﬁreclay), ceramics, natural stone, thermo stone, ignition elements, sensors,

combustion chamber sensors and temperature controller.

Also excluded from this warranty are all damages arising from non-observance of the manufacturer’s operating instructions of the unit, or damage caused by

overheating, use of nonapproved fuels, unauthorised tampering with the appliance or the ﬂue gas pipe, electrical excess voltage, an incorrect, insufﬁcient or

excessive ﬂue draught, condensation, non-performance or deﬁcient maintenance and cleaning, nonobservance of the relevant and applicable building regulations,

incorrect operation by the user or third parties, as well as any transport and handling damage.

This manufacturer‘s warranty does not affect the statutory warranty provisions.

03.04.2018

In case of doubt as well as missing or incorrect

translations, the German version is the only valid

one. Technical and design changes, as well as

typesetting and printing errors reserved.

Z35344_EN_RocoMultiAir | 30.01.2019

RIKA Innovative Ofentechnik GmbH

Müllerviertel 20

4563 Micheldorf / AUSTRIA

Tel.: +43 (0)7582/686 - 41, Fax: -43

E-Mail: verkauf@rika.at www.rika.at

Rika Roco Multiair Handleiding

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