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Ricoh MP C406ZSPF Handleiding

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For safe and correct use, be sure to read the Safety Information in
Read This FIrst before using the machine.
Information for This Machine
Troubleshooting
Adding Paper and Toner
Web Image Monitor
Document Server
Scan
Print
Fax
Copy
Getting Started
What You Can Do with This Machine
User Guide
TABLE OF CONTENTS
How to Read the Manuals.................................................................................................................................7
Symbols Used in the Manuals.......................................................................................................................7
Model-Specific Information............................................................................................................................... 8
Names of Major Features..................................................................................................................................9
1. What You Can Do with This Machine
Searching by What You Want to Do............................................................................................................. 11
Reducing my Costs.......................................................................................................................................11
Using Scanned Files on the Computer....................................................................................................... 12
Registering Destinations...............................................................................................................................13
Operating the Machine More Effectively.................................................................................................. 14
What You Can Do with This Machine............................................................................................................15
Customizing the [Home] Screen.................................................................................................................15
Making Copies Using Various Functions................................................................................................... 16
Printing Data Using Various Functions........................................................................................................17
Utilizing Stored Document.......................................................................................................................... 17
Sending and Receiving Faxes without Paper............................................................................................ 18
Sending and Receiving Faxes via the Internet...........................................................................................20
Sending and Receiving Faxes by Using the Machine without Fax Unit Installed...................................21
Using the Facsimile and the Scanner in a Network Environment.............................................................22
Embedding Text Information in Scanned Files...........................................................................................22
Preventing Information Leakage (Security Functions)............................................................................... 23
Centrally Controlling Scan Conditions and Distribution...........................................................................24
Monitoring and Setting the Machine Using a Computer......................................................................... 24
Preventing Unauthorized Copying............................................................................................................. 25
2. Getting Started
Guide to Names and Functions of Components............................................................................................27
Guide to Components (mainly Europe)................................................................................. 27
Guide to Components (mainly Asia)......................................................................................29
Guide to Components (mainly North America).................................................................... 32
Guide to Functions of the Machine's Options................................................................................................35
Guide to Functions of the Machine's External Options (mainly Europe)............................ 35
Guide to Functions of the Machine's External Options (mainly Asia)................................. 36
Guide to Functions of the Machine's External Options (mainly North America)................36
1
Guide to the Names and Functions of the Machine's Control Panel........................................................... 38
Changing the Display Language.................................................................................................................... 39
How to Use the [Home] Screen...................................................................................................................... 40
Pre-installed Applications Using Factory Default Settings........................................................................ 41
Adding Icons to the [Home] Screen........................................................................................................... 41
How to Use the Standard Applications' Screen........................................................................................43
Registering Functions in a Program.................................................................................................................46
Example of Programs...................................................................................................................................49
Turning On/Off the Power..............................................................................................................................52
Turning On the Main Power........................................................................................................................52
Turning Off the Main Power........................................................................................................................52
Logging In the Machine...................................................................................................................................54
When the Authentication Screen is Displayed.......................................................................................... 54
User Code Authentication Using the Control Panel.................................................................................. 54
Logging In Using the Control Panel............................................................................................................54
Logging Out Using the Control Panel.........................................................................................................55
Placing Originals..............................................................................................................................................57
Placing Originals on the Exposure Glass (mainly Europe).................................................. 57
Placing Originals on the Exposure Glass (mainly Asia)....................................................... 57
Placing Originals on the Exposure Glass (mainly North America)......................................58
Placing Originals in the Auto Document Feeder....................................................................................... 59
3. Copy
Basic Procedure................................................................................................................................................61
Auto Reduce / Enlarge....................................................................................................................................63
Duplex Copying............................................................................................................................................... 65
Specifying the Original and Copy Orientation.........................................................................................67
Combined Copying......................................................................................................................................... 69
One-Sided Combine................................................................................................................................... 70
Two-Sided Combine....................................................................................................................................72
Copying onto Custom Size Paper...................................................................................................................75
Copying onto Envelopes................................................................................................................................. 76
Sort.................................................................................................................................................................... 78
Changing the Number of Sets.................................................................................................................... 79
2
Storing Data in the Document Server............................................................................................................. 80
4. Fax
Basic Procedure for Transmissions (Memory Transmission)..........................................................................81
Sending Originals Using the Exposure Glass (Memory Transmission)................................................... 83
Registering a Fax Destination......................................................................................................................83
Deleting a Fax Destination.......................................................................................................................... 85
Transmitting while Checking Connection to Destination (Immediate Transmission)................................... 86
Sending Originals Using the Exposure Glass (Immediate Transmission)................................................87
Canceling a Transmission................................................................................................................................88
Canceling a Transmission Before the Original Is Scanned...................................................................... 88
Canceling a Transmission While the Original Is Being Scanned.............................................................88
Canceling a Transmission After the Original Is Scanned......................................................................... 88
Storing a Document......................................................................................................................................... 90
Sending Stored Documents.........................................................................................................................91
Printing the Journal Manually..........................................................................................................................93
5. Print
Quick Install...................................................................................................................................................... 95
Displaying the Printer Driver Properties.......................................................................................................... 96
Standard Printing..............................................................................................................................................97
When Using the PCL 6 Printer Driver..........................................................................................................97
Printing on Both Sides of Sheets......................................................................................................................98
When Using the PCL 6 Printer Driver..........................................................................................................98
Types of Two-sided Printing........................................................................................................................ 98
Combining Multiple Pages into Single Page..................................................................................................99
When Using the PCL 6 Printer Driver..........................................................................................................99
Types of Combine Printing.......................................................................................................................... 99
Printing on Envelopes.................................................................................................................................... 101
Configuring Envelope Settings Using the Control Panel........................................................................ 101
Printing on Envelopes Using the Printer Driver........................................................................................ 101
Saving and Printing Using the Document Server.........................................................................................102
Storing Documents in Document Server.................................................................................................. 102
Managing Documents Stored in Document Server................................................................................ 103
3
6. Scan
Basic Procedure When Using Scan to Folder............................................................................................. 105
Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information.....
.................................................................................................................................................................... 106
Registering an SMB Folder.......................................................................................................................107
Deleting an SMB Registered Folder.........................................................................................................110
Entering the Path to the Destination Manually........................................................................................ 110
Basic Procedure for Sending Scan Files by E-mail......................................................................................112
Registering an E-mail Destination.............................................................................................................112
Deleting an E-mail Destination................................................................................................................. 114
Entering an E-mail Address Manually..................................................................................................... 114
Basic Procedure for Storing Scan Files........................................................................................................ 115
Checking a Stored File Selected from the List......................................................................................... 116
Specifying the File Type................................................................................................................................ 117
Specifying Scan Settings...............................................................................................................................118
7. Document Server
Storing Data................................................................................................................................................... 119
Printing Stored Documents............................................................................................................................ 121
8. Web Image Monitor
Displaying Top Page..................................................................................................................................... 123
9. Adding Paper and Toner
Loading Paper................................................................................................................................................125
Precautions for Loading Paper................................................................................................................. 125
Loading Paper into Paper Trays............................................................................................................... 125
Loading Paper into the Bypass Tray........................................................................................................ 126
Printing from the Bypass Tray Using the Printer Function........................................................................128
Loading Orientation-fixed Paper or Two-sided Paper...........................................................................130
Recommended Paper.................................................................................................................................... 134
Recommended Paper Sizes and Types................................................................................................... 134
Adding Toner................................................................................................................................................. 142
Sending Faxes or Scanned Documents When Toner Has Run Out...................................................... 144
Disposing of Used Toner...........................................................................................................................144
4
10. Troubleshooting
When a Status Icon Is Displayed..................................................................................................................145
When the Indicator Lamp for [Check Status] Is Lit or Flashing...................................................................146
When the Machine Makes a Beeping Sound.............................................................................................148
When You Have Problems Operating the Machine...................................................................................149
When Multiple Functions Cannot Be Executed Simultaneously............................................................ 153
Messages Displayed When You Use the Copy/Document Server Function...........................................154
Messages Displayed When You Use the Facsimile Function.....................................................................156
When Network Setting Problems Occur................................................................................................. 157
When the Remote Fax Function Cannot Be Used...................................................................................163
Messages Displayed When You Use the Printer Function..........................................................................166
Messages Displayed on the Control Panel When You Use the Printer Function..................................166
Messages Printed on the Error Logs or Reports When You Use the Printer Function...........................169
Messages Displayed When You Use the Scanner Function...................................................................... 178
Messages Displayed on the Control Panel When You Use the Scanner Function.............................. 178
Messages Displayed on the Client Computer.........................................................................................188
When Other Messages Appear...................................................................................................................194
When There Is a Problem Scanning or Storing Originals......................................................................195
When the Address Book Is Updated....................................................................................................... 196
When Data Cannot Be Sent Due to a Problem with the Destination.....................................................197
When the Machine Cannot Be Operated Due to a Problem with the User Certificate.......................197
When Problems Occur While Logging In............................................................................................... 199
When the User Lacks Privileges to Perform an Operation..................................................................... 199
When the LDAP Server Cannot Be Used.................................................................................................199
11. Information for This Machine
Information on Environmental Regulations.................................................................................................. 201
ENERGY STAR Program........................................................................................................................... 201
Energy Saving Functions...........................................................................................................................201
User Information on Electrical and Electronic Equipment (mainly Europe)...................... 203
Note for the Battery and/or Accumulator Symbol (For EU countries only) (mainly Europe)
.................................................................................................................................................................... 204
Environmental Advice for Users (mainly Europe)............................................................... 204
5
Notes to users in the state of California (Notes to Users in USA) (mainly North America)....
.................................................................................................................................................................... 205
INDEX...........................................................................................................................................................207
6
How to Read the Manuals
Symbols Used in the Manuals
This manual uses the following symbols:
Indicates points to pay attention to when using the machine, and explanations of likely causes of paper
misfeeds, damage to originals, or loss of data. Be sure to read these explanations.
Indicates supplementary explanations of the machine's functions, and instructions on resolving user
errors.
This symbol is located at the end of sections. It indicates where you can find further relevant information.
[ ]
Indicates the names of keys on the machine's display or control panels.
(mainly Europe and Asia), (mainly Europe), or (mainly Asia)
(mainly North America)
Differences in the functions of Region A and Region B models are indicated by two symbols. Read the
information indicated by the symbol that corresponds to the region of the model you are using. For
details about which symbol corresponds to the model you are using, see page 8 "Model-Specific
Information".
7
Model-Specific Information
This section explains how you can identify the region your machine belongs to.
There is a label on the rear of the machine, located in the position shown below. The label contains
details that identify the region your machine belongs to. Read the label.
DCH001
The following information is region-specific. Read the information under the symbol that corresponds to
the region of your machine.
(mainly Europe and Asia)
If the label contains the following, your machine is a region A model:
• CODE XXXX -27, -29
• 220–240 V
(mainly North America)
If the label contains the following, your machine is a region B model:
• CODE XXXX -17
• 120–127 V
• Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a
Region A model, refer to the metric units. If your machine is a Region B model, refer to the inch
units.
• If your machine is a region A model and "CODE XXXX -27" is printed on the label, see
" (mainly Europe)" also.
• If your machine is a region A model and "CODE XXXX -29" is printed on the label, see
" (mainly Asia)" also.
8
Names of Major Features
In this manual, major features of the machine are referred to as follows:
• Auto Document Feeder ADF
• Paper Feed Unit PB1080 Paper tray unit
9
10
1. What You Can Do with This Machine
You can search for a description by what you want to do.
Searching by What You Want to Do
You can search for a procedure by what you want to do.
Reducing my Costs
BRL059S
Printing multi-page documents on both sides of sheets (Duplex Copy)
See "Duplex Copying", Copy/ Document Server.
Printing multi-page documents and received faxes on a single sheet (Combine (Copier/Fax))
See "Combined Copying", Copy/ Document Server.
See "Combine Two Originals", Fax.
Printing received faxes on both sides of sheets (2 Sided Print)
See "Two-Sided Printing", Fax.
Converting received faxes to electronic formats (Paperless Fax)
See "Confirming/Printing/Deleting Received and Stored Documents", Fax.
Sending files from the computer without printing them (LAN-Fax)
See "Sending Fax Documents from Computers", Fax.
11
Checking how much paper is saved ([Information] screen)
See "How to Use the [Information] Screen", Getting Started.
Reducing electricity consumption
See "Saving Energy", Getting Started.
See "Timer Settings", Connecting the Machine/ System Settings.
Using Scanned Files on the Computer
BQX138S
Sending scan files
See "Basic Procedure for Sending Scan Files by E-mail", Scan.
Sending the URL of the folder in which scan files are stored
See "Sending the URL by E-mail", Scan.
Storing scan files in a shared folder
See "Basic Procedure When Using Scan to Folder", Scan.
Storing scan files on media
See "Basic Procedure for Saving Scan Files on a Memory Storage Device", Scan.
Embedding text information in scanned files
See "Embedding Text Information in Scanned Data", Scan.
Converting transmitted faxes to electronic formats and sending them to a computer
See "Overview of Folder Transmission Function", Fax.
1. What You Can Do with This Machine
12
Managing and using documents converted to electronic formats (Document Server)
See "Relationship between Document Server and Other Functions", Copy/ Document Server.
Registering Destinations
BRL060S
Using the control panel to register destinations in the Address Book
See "Registering Entered Destinations to the Address Book", Fax.
See "Registering a destination in the address book manually", Scan.
Using Web Image Monitor to register destinations from a computer
See "Registering Internet Fax Destination Information Using Web Image Monitor", Fax.
Downloading destinations registered in the machine to the LAN-Fax driver destination list
See "Using the machine's Address Book as the LAN-Fax destination list", Fax.
Searching by What You Want to Do
13
Operating the Machine More Effectively
BQX139S
Registering and using frequently-used settings (Program)
See "Registering Functions in a Program", Convenient Functions.
Registering frequently-used settings as initial settings (Program as Defaults (Copier/Document
Server/FAX/Scanner/Quick Copy/Quick Fax/Quick Scanner))
See "Changing the Default Functions of the Initial Screen", Convenient Functions.
Registering frequently-used printing settings to the printer driver
See "Using One Click Presets", Print.
Changing the initial settings of the printer driver to frequently-used printing settings
See "Displaying the [Printing Preferences] Dialog Box", Print.
Adding shortcuts to frequently used programs or Web pages
See "Adding Icons to the [Home] Screen", Convenient Functions.
Changing the order of the function and shortcut icons
See "Changing the Order of Icons on the [Home] Screen", Convenient Functions.
1. What You Can Do with This Machine
14
What You Can Do with This Machine
This section describes the features of this machine.
Customizing the [Home] Screen
The icons of each function are displayed on the [Home] screen.
DCH067
• You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs
or Web pages can be recalled easily by pressing the shortcut icons.
• You can display only the icons of functions and shortcuts that you use.
• You can change the order of the function and shortcut icons.
• For details about the features on the [Home] screen, see "How to Use the [Home] Screen", Getting
Started.
• For details about how to customize the [Home] screen, see "How to Customize the [Home]
Screen", Convenient Functions.
What You Can Do with This Machine
15
Making Copies Using Various Functions
CMQ002
• You can make copies in full color. You can switch the color copy mode depending on the type of
originals used and the desired finish.
See "Copying in Color", Copy/ Document Server.
• You can adjust the color tones and image quality of your copies.
For details about a color adjustment, see "Adjusting Color", Copy/ Document Server.
For details about an image adjustment, see "Image Adjustment", Copy/ Document Server.
• You can reduce or enlarge the copy image. With the Auto Reduce/Enlarge function, the machine
automatically calculates the reproduction ratio based on the sizes of the originals and the paper
you have specified.
See "Reducing or Enlarging Originals", Copy/ Document Server.
• Copier functions such as Duplex and Combine allow you to save on paper by copying multiple
pages onto single sheets.
For details about duplex copying, see "Duplex Copying", Copy/ Document Server.
For details about combined copying, see "Combined Copying", Copy/ Document Server.
• You can copy onto various types of paper such as envelopes and OHP transparencies.
See "Copying onto Various Types of Paper", Copy/ Document Server.
• You can sort copies.
See "Sort", Copy/ Document Server.
1. What You Can Do with This Machine
16
Printing Data Using Various Functions
CMQ003
• This machine supports network and local connections.
• You can print or delete print jobs stored on the machine's hard disk, which have been previously
sent from computers using the printer driver. The following types of print jobs can be selected:
Sample Print, Locked Print, Hold Print, and Stored Print.
See "Storing Documents in the Hard Disk Drive and Printing Them", Print.
• You can collate printed paper.
See "Collate", Print.
• If the PictBridge card is installed, you can connect a PictBridge-compatible digital camera to this
machine using a USB cable. This allows you to print the photographs stored on the camera using
the camera's own interface.
See "Direct Printing from a Digital Camera (PictBridge)", Print.
• You can print files stored on a removable memory device and specify print conditions such as print
quality and print size.
See "Direct Printing from a Memory Storage Device", Print.
Utilizing Stored Document
You can store files scanned in copier, facsimile, printer, or scanner mode on the machine's hard disk.
Web Image Monitor allows you to use your computer to search for, view, print, delete, and send stored
files via the network. You can also change print settings and print multiple documents (Document Server).
What You Can Do with This Machine
17
CJQ603
• You can retrieve stored documents scanned in scanner mode to your computer.
• Using the file format converter, you can download documents stored in copier, Document Server,
or printer mode to your computer.
• For details about how to use the Document Server, see "Storing Data in the Document Server",
Copy/ Document Server.
• For details about the Document Server in copier mode, see "Document Server", Copy/ Document
Server.
• For details about the Document Server in printer mode, see "Saving and Printing Using the
Document Server", Print.
• For details about the Document Server in fax mode, see "Storing a Document", Fax.
• For details about the Document Server in scanner mode, see "Storing and Saving the Scanned
Documents", Scan.
Sending and Receiving Faxes without Paper
Reception
You can store and save received fax documents as electronic formats in the machine's hard disk
without printing them.
1. What You Can Do with This Machine
18
CJQ604
You can use Web Image Monitor to check, print, delete, retrieve, or download documents using
your computer (Storing received documents).
• See "Confirming/Printing/Deleting Received and Stored Documents", Fax.
Transmission
You can send a fax from your computer over the network (Ethernet or wireless LAN) to this
machine, which then forwards the fax via its telephone connection (LAN-Fax).
CJQ605
• To send a fax, print from the Windows application you are working with, select LAN-Fax as
the printer, and then specify the destination.
• You can also check the sent image data.
What You Can Do with This Machine
19
• For details about the machine's settings, see "Network Settings Requirements", Connecting the
Machine/ System Settings.
• For details about how to use the function, see "Sending Fax Documents from Computers", Fax.
Sending and Receiving Faxes via the Internet
xxx@xxx.com
xxx.xxx.xxx.xxx
xxx@xxx.com
xxx.xxx.xxx.xxx
xxx@xxx.com
xxx.xxx.xxx.xxx
xxx@xxx.com
xxx.xxx.xxx.xxx
CJQ606
E-mail Transmission and Reception
This machine converts scanned document images to e-mail format, and transmits and receives the
e-mail data over the Internet.
• To send a document, specify an e-mail address instead of dialing the destination telephone
number (Internet Fax and e-mail transmission).
See "Specifying an Internet Fax Destination by Entering It Manually", Fax.
• This machine can receive e-mail messages via Internet Fax or from computers (Internet Fax
Reception and Mail to Print).
See "Receiving E-Mail by Internet Fax/Mail to Print", Fax.
• Internet Fax compatible machines and computers that have e-mail addresses can receive e-
mail messages via Internet Fax.
IP-Fax
The IP-Fax function sends or receives documents between two facsimiles directly via a TCP/IP
network.
• To send a document, specify an IP address or host name instead of a fax number (IP-Fax
Transmission).
See "Specifying an IP-Fax Destination by Entering It Manually", Fax.
1. What You Can Do with This Machine
20
• This machine can receive documents sent via Internet Fax (IP-Fax Reception).
See "Types of Reception", Fax.
• Using a VoIP gateway, this machine can send to G3 facsimiles connected to the public
switched telephone network (PSTN).
• For details about the machine's settings, see "Network Settings Requirements", Connecting the
Machine/ System Settings.
Sending and Receiving Faxes by Using the Machine without Fax Unit Installed
You can send and receive faxes through a different machine's fax functions via a network (Remote Fax).
• To use the remote fax function, install the fax connection unit on the main-machine and sub-
machine.
• The procedure for sending faxes is as same as that of for the machine with the fax unit. When a job
has finished, confirm results displayed on sending history or printed on reports.
• You can forward documents received by the main machine with the facsimile function to sub-
machines.
• For details, see "Sending/Receiving Documents Using a Remote Machine (Remote Fax)", Fax.
What You Can Do with This Machine
21
Using the Facsimile and the Scanner in a Network Environment
CJQ607
• You can send scan files to a specified destination using e-mail (Sending scan files by e-mail).
See "Overview of E-Mail Transmission Function", Fax.
See "Basic Procedure for Sending Scan Files by E-mail", Scan.
• You can send scan files directly to folders (Sending scan files by Scan to Folder).
See "Overview of Folder Transmission Function", Fax.
See "Basic Procedure When Using Scan to Folder", Scan.
• You can use Web Services on Devices (WSD) to send scan files to a client computer.
See "Basic Operating Procedure of WSD Scanner (Push Type)", Scan.
Embedding Text Information in Scanned Files
You can extract text information from a scanned document and embed it in the file without using a
computer.
If you scan a document using this function, embedded text can be searched by using the text search
function or copied to another document.
1. What You Can Do with This Machine
22
CUL003
• To use this function, the OCR unit is required.
• You can select a file type from [PDF], [High Compression PDF], or [PDF/A].
• This function can optically recognize characters in various languages and up to approximately
40,000 characters a page.
• See "Embedding Text Information in Scanned Data", Scan.
Preventing Information Leakage (Security Functions)
CJQ608
• You can protect documents from unauthorized access and stop them from being copied without
permission.
• You can control the use of the machine, as well as prevent machine settings from being changed
without authorization.
• By setting passwords, you can prevent unauthorized access via the network.
• You can erase or encrypt the data on the hard disk to minimize the risk of information leakage.
What You Can Do with This Machine
23
• You can limit the usage of functions for each user.
• See Security Guide.
Centrally Controlling Scan Conditions and Distribution
You can use the distributed scan management (DSM) system in Windows Server 2008 R2/2012 to
manage the destinations and scan settings for each individual user in a group and to use the information
when distributing scanned data.
You can also use this system to centrally manage information about people using the network and the
machine's scanner functions. Both delivered files and user information can be controlled.
A
A
CUL004
xxx@xxx.xxx
600 dpi
xxx@xxx.xxx
600 dpi
• You must set up and configure a Windows server to use the distributed scan management system.
This system is supported by Windows Server 2008 R2 or later.
• For details about how to deliver files using the distributed scan management system, see
"Managing Scan Conditions and Other Settings in the Block Using Distributed Scan Management",
Scan.
Monitoring and Setting the Machine Using a Computer
Using Web Image Monitor, you can check the machine's status and change the settings.
1. What You Can Do with This Machine
24
CJQ609
You can check which tray is running out of paper, register information in the Address Book, specify the
network settings, configure and change the system settings, manage jobs, print the job history, and
configure the authentication settings.
• See "Using Web Image Monitor", Connecting the Machine/ System Settings.
• See Web Image Monitor Help.
Preventing Unauthorized Copying
You can print embedded patterns on printouts to prevent unauthorized copying.
CUM003
What You Can Do with This Machine
25
• Using the copier function or the printer driver, you can embed a pattern in the printed document. If
the document is copied on a machine with the Copy Data Security unit, protected pages are
grayed out in the copy. This can minimize the risk of confidential information being copied.
Protected fax messages are grayed out before being transmitted or stored. If a document protected
by unauthorized copy guard is copied on a machine that is equipped with the Copy Data Security
unit, the machine beeps to notify users that unauthorized copying is being attempted.
If the document is copied on a machine without the Copy Data Security Unit, the hidden text
becomes conspicuous in the copy, showing that the copy is unauthorized.
• Using the copier function or the printer driver, you can embed text in the printed document for
unauthorized copy prevention. If the document is copied, scanned, or stored in a Document Server
by a copier or multifunction printer, the embedded text appears conspicuous in the copy,
discouraging such unauthorized copying.
• For details, see the printer driver Help and Security Guide.
• For details about this function in the copier mode, see "Preventing Unauthorized Copies", Copy/
Document Server.
• For details about this function in the printer mode, see "Printing Documents That Are Not Authorized
for Duplication", Print.
1. What You Can Do with This Machine
26
2. Getting Started
This chapter describes how to start using this machine.
Guide to Names and Functions of Components
Guide to Components (mainly Europe)
• Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal
components.
Front and right view
DCH002
1
7
8
11
9
10
12
2
3
4
5
6
13
1. Exposure glass cover or ADF
Lower the exposure glass cover or the ADF over originals placed on the exposure glass.
If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one.
2. Exposure glass
Place originals face down here.
3. Control panel
See page 38 "Guide to the Names and Functions of the Machine's Control Panel".
4. Front cover
Open to replace the toner cartridge.
5. Paper tray
Load paper here.
27
6. Paper tray unit
Load paper here.
7. Vents
Prevent overheating.
8. Main power switch
To operate the machine, the main power switch must be on. If it is off, turn the switch on.
9. Bypass tray
Use to copy or print on OHP transparencies and label paper (adhesive labels).
10. Extender
Pull this extender out when loading A4 , 8
1
/
2
× 11 or larger size paper in the bypass tray.
11. Paper guides
When loading paper in the bypass tray, align the paper guides flush against the paper.
12. Lower right cover
Open this cover when a paper jam occurs.
13. Right cover
Open this cover when a paper jam occurs.
Front and left view
DCH003
3
1
4
2
1. Internal tray guide
Open out and raise the end fence to support large paper.
2. Internal tray 2
If you select this as the output tray, copied/printed paper or fax messages are delivered here face down.
3. Internal tray
Copied/printed paper and fax messages are delivered here.
2. Getting Started
28
4. ADF's extenders
Raise these extenders to support large paper.
Rear and left view
DCH004
1
1
1. Vents
Prevent overheating.
Guide to Components
(mainly Asia)
• Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal
components.
Guide to Names and Functions of Components
29
Front and right view
DCH002
1
7
8
11
9
10
12
2
3
4
5
6
13
1. ADF
Lower the ADF over originals placed on the exposure glass.
If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one.
2. Exposure glass
Place originals face down here.
3. Control panel
See page 38 "Guide to the Names and Functions of the Machine's Control Panel".
4. Front cover
Open to replace the toner cartridge.
5. Paper tray
Load paper here.
6. Paper tray unit
Load paper here.
7. Vents
Prevent overheating.
8. Main power switch
To operate the machine, the main power switch must be on. If it is off, turn the switch on.
9. Bypass tray
Use to copy or print on OHP transparencies and label paper (adhesive labels).
10. Extender
Pull this extender out when loading A4 , 8
1
/
2
× 11 or larger size paper in the bypass tray.
11. Paper guides
When loading paper in the bypass tray, align the paper guides flush against the paper.
2. Getting Started
30
12. Lower right cover
Open this cover when a paper jam occurs.
13. Right cover
Open this cover when a paper jam occurs.
Front and left view
DCH003
3
1
4
2
1. Internal tray guide
Open out and raise the end fence to support large paper.
2. Internal tray 2
If you select this as the output tray, copied/printed paper or fax messages are delivered here face down.
3. Internal tray
Copied/printed paper and fax messages are delivered here.
4. ADF's extenders
Raise these extenders to support large paper.
Guide to Names and Functions of Components
31
Rear and left view
DCH004
1
1
1. Vents
Prevent overheating.
Guide to Components
(mainly North America)
• Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal
components.
Front and right view
DCH002
1
7
8
11
9
10
12
2
3
4
5
6
13
2. Getting Started
32
1. ADF
Lower the ADF over originals placed on the exposure glass.
If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one.
2. Exposure glass
Place originals face down here.
3. Control panel
See page 38 "Guide to the Names and Functions of the Machine's Control Panel".
4. Front cover
Open to replace the toner cartridge.
5. Paper tray
Load paper here.
6. Paper tray unit
Load paper here.
7. Vents
Prevent overheating.
8. Main power switch
To operate the machine, the main power switch must be on. If it is off, turn the switch on.
9. Bypass tray
Use to copy or print on OHP transparencies and label paper (adhesive labels).
10. Extender
Pull this extender out when loading A4 , 8
1
/
2
× 11 or larger size paper in the bypass tray.
11. Paper guides
When loading paper in the bypass tray, align the paper guides flush against the paper.
12. Lower right cover
Open this cover when a paper jam occurs.
13. Right cover
Open this cover when a paper jam occurs.
Guide to Names and Functions of Components
33
Front and left view
DCH003
3
1
4
2
1. Internal tray guide
Open out and raise the end fence to support large paper.
2. Internal tray 2
If you select this as the output tray, copied/printed paper or fax messages are delivered here face down.
3. Internal tray
Copied/printed paper and fax messages are delivered here.
4. ADF's extenders
Raise these extenders to support large paper.
Rear and left view
DCH004
1
1
1. Vents
Prevent overheating.
2. Getting Started
34
Guide to Functions of the Machine's Options
Guide to Functions of the Machine's External Options (mainly
Europe)
DCH005
1 2
4
3
1. Exposure glass cover
Lower this cover over originals.
2. ADF
Load a stack of originals here. They will feed in automatically.
3. Internal tray 2
If you select this as the output tray, copied/printed paper or fax messages are delivered here face down.
4. Paper tray unit (Tray 2 and Tray 3)
Holds up to 500 sheets of paper. Up to two trays can be stacked.
Guide to Functions of the Machine's Options
35
Guide to Functions of the Machine's External Options (mainly Asia)
DCH006
2
1
1. Internal tray 2
If you select this as the output tray, copied/printed paper or fax messages are delivered here face down.
2. Paper tray unit (Tray 2 and Tray 3)
Holds up to 500 sheets of paper. Up to two trays can be stacked.
Guide to Functions of the Machine's External Options (mainly North
America)
2
DCH007
3
1
1. Internal tray 2
If you select this as the output tray, copied/printed paper or fax messages are delivered here face down.
2. Handset
Used as a receiver when a fax unit is installed.
2. Getting Started
36
Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use the machine as a
telephone.
3. Paper tray unit (Tray 2 and Tray 3)
Holds up to 500 sheets of paper. Up to two trays can be stacked.
Guide to Functions of the Machine's Options
37
Guide to the Names and Functions of the
Machine's Control Panel
DCH009
21
4
5
6
6
7
3
1. Display panel
This is a touch panel display that features icons, keys, shortcuts, and widgets that allow you to navigate the
screens of the various functions and applications and provide you with information about operation status and
other messages. See page 43 "How to Use the Standard Applications' Screen".
2. Main power indicator
The main power indicator goes on when you turn on the main power switch. When the machine is in Sleep
mode, the main power indicator flashes slowly. In Fusing Unit Off mode, the main power indicator is lit.
3. Status indicator
Indicates the status of the system. Stays lit when an error occurs or the toner runs out.
4. Data In indicator (facsimile and printer mode)
Flashes when the machine is receiving print jobs or LAN-Fax documents from a computer. See Fax and Print.
5. Fax indicator
Indicates the status of the fax functions. Flashes during data transmission and reception. Stays lit when
receiving a fax via Confidential or Substitute Reception.
6. Media slots
Use to insert an SD card or a USB flash memory device.
7. Media access lamp
Lights up when an SD card is inserted in the media slot.
2. Getting Started
38
Changing the Display Language
You can change the language used on the display. English is set as default.
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [Change Langs. Widget] on Home screen 4.
3. Select the language you want to display.
4. Press [OK].
Changing the Display Language
39
How to Use the [Home] Screen
One icon is assigned to each function, and these icons are displayed on the [Home] screen. You can
add shortcuts to frequently used functions or Web pages to the [Home] screen. Also, you can register
widgets such as the Change Langs. Widget to it.
To display the [Home] screen, press [Home] ( ) at the bottom of the screen in the center.
• Do not apply strong impact or force to the screen, or it may be damaged. Maximum force
allowable is approx. 30N (approx. 3 kgf). (N = Newton, kgf = Kilogram force. 1 kgf = 9.8N.)
The [Home] screen consists of five screens, from Home screen 1 to Home screen 5. Home screen 3 is the
default screen that appears first after you press [Home].
To switch between screens, flick your finger to the right or left on the screen.
DCH014
1
2
3
1. Application list icon
Press to display the application list. You can create shortcuts to the applications on the [Home] screen. For
details of pre-installed applications whose icons are not displayed on the [Home] screen using the factory
default setting, see page 41 "Pre-installed Applications Using Factory Default Settings".
To use an application displayed in the [Widgets] tab and [Program] tab, create a shortcut for the application
on the [Home] screen. For details, see "Customizing the [Home] Screen", Convenient Functions.
2. Icons to switch between screens
Press to switch between the five home screens. The icons appear at the bottom right and left of the screen, the
number of icons indicates the number of screens on each side of the current screen. For example, when you
view Home screen 3, 2 icons are displayed at both the right and left sides.
3. Icon display area
Displays the function or application icons and widgets. Displayed icons differ between the five home screens.
For details about icons on each screen, see "Main Icons on the [Home] Screen", Getting Started.
You can also add shortcuts and arrange icons using folders. For details, see "Customizing the [Home]
Screen", Convenient Functions.
2. Getting Started
40
• For details about keys that appear on both the [Home] screen and the screen for each function, see
page 43 "How to Use the Standard Applications' Screen".
• You can change the [Home] screen's wallpaper. For details, see "Changing the [Home] Screen's
Wallpaper", Convenient Functions.
• To use an application, press the application's icon. For details, see "Changing Modes", Getting
Started.
Pre-installed Applications Using Factory Default Settings
Icon Description
ID Card Copy
Copies the front and the back of an ID card on a sheet of A4 paper.
Scan to Folder Helper
Registers a folder that stores scanned documents.
You can add icons to the [Home] screen to customize the machine. For details about adding icons to the
[Home] screen, see page 41 "Adding Icons to the [Home] Screen".
Adding Icons to the [Home] Screen
Adding shortcuts to the [Home] screen
You can add shortcuts to the machine's functions.
You can display the icons for the machine's functions and the embedded software applications after you
delete them from the [Home] screen.
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Press .
3. Press the [Program] tab to add a shortcut to one of the Classic Applications, such as
Copier mode or Facsimile mode. Press the [Apps] tab to add a shortcut to an application
other than the Classic Applications.
How to Use the [Home] Screen
41
4. Press and hold down the [Classic Applications] icon to add a shortcut to one of the Classic
Applications, such as Copier mode or Facsimile mode. Press and hold down the
application icon to add a shortcut to an application other than the Classic Applications.
The image of where the shortcut is to be placed on the [Home] screen is displayed.
5. Drag the icon to where you want to place it on the screen.
If you want to add a shortcut to Copier mode, Facsimile mode, or the other classic applications,
proceed to step 6.
6. Select the classic applications that you want to add from the list.
Adding shortcuts to bookmarks on the [Home] screen
You can add shortcuts to bookmarks that have been registered in favorites in the Web Browser to the
[Home] screen.
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Press .
3. Press the [Program] tab.
4. Press and hold down the [Bookmark] icon.
The image of where the shortcut is to be placed on the [Home] screen is displayed.
5. Drag the icon to where you want to place it on the screen.
6. Select the bookmark you want to add from the bookmark list.
Adding shortcuts to programs to the [Home] screen
You can add shortcuts to programs registered on Copier, Facsimile, Scanner mode, or quick
applications.
1. Display the function screen to which you want to register a program.
2. When you are using the Classic Applications, press [Recall/Program/Change Program]
on the bottom left of the screen. When you are using the quick application, press [Menu]
( ) at the bottom of the screen in the center.
3. Register a program.
4. Press [Home] ( ) at the bottom of the screen in the center.
5. Press .
6. Press the [Program] tab.
2. Getting Started
42
7. To display a program registered to the copier, facsimile, or scanner function, hold down
the [Classic Applications] icon. To display a program registered to the quick application,
hold down the application icon.
The image of where the shortcut is to be placed on the [Home] screen is displayed.
8. Drag the icon to where you want to place it on the screen.
9. Select the program you want to add from the list.
Adding widgets to the [Home] screen
You can add widgets to the [Home] screen to show the remaining amount of toner or change the display
language.
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Press .
3. Press the [Widgets] tab.
4. Press and hold down the widget icon you want to add.
The image of where the widget is to be placed on the [Home] screen is displayed.
5. Drag the icon to where you want to place it on the screen.
How to Use the Standard Applications' Screen
You can open the function screens by pressing icons such as [Copier] or [Fax] on the Home screen 4.
Function icons and operation keys are displayed on the screen.
The initial settings screen
DCH020
21
43 5
11
8
6
7
9
1012131415
How to Use the [Home] Screen
43
Applications' screen
1617
DCH021
1. The name of the user who is logged in
Displays the name of the user currently logging in to the machine. The name of the user is displayed only when
user authentication is enabled.
2. Function screen
Each function has a different screen. See "How to Use the Screens on the Control Panel", Getting Started.
3. [Reset]
Press to clear the current settings.
4. [Login]/[Logout]
These keys are displayed when user authentication is enabled. When you press [Login], the authentication
screen appears. If you have been already logged in to the machine, [Logout] appears. To log out of the
machine, press [Logout].
For details about how to log in and out, see page 54 "Logging In the Machine".
5. [Energy Saver]
Press to switch to and from Sleep mode.
For details about the modes, see "Saving Energy", Getting Started.
6. [User Tools]
• Screen Features
Press to customize the default settings of the operating system installed on the control panel. See "Screen
Features", Connecting the Machine/ System Settings.
• Machine Features
Press to customize the default settings of the machine system. You can also customize the default settings
of the copier, Document Server, facsimile, printer, and scanner function. See "Accessing User Tools",
Connecting the Machine/ System Settings.
• Counter
Press to check or print the counter value. See "Counter", Maintenance and Specifications.
• Inquiry
Press to find out where to order expendable supplies and where to call when a malfunction occurs.
2. Getting Started
44
• Address Book Management
Press to display the Address Book.
• Tray Paper Settings
Press to make settings for paper trays and paper status.
7. [ ] (Enter)
Press to confirm values entered or items specified.
8. [Clear]
Press to delete a number entered.
9. [Start]
Press to start copying, printing, scanning, or sending.
10. [Stop]
Press to stop a job in progress, such as copying, scanning, faxing, or printing.
11. Number keys
Use to enter the numbers for copies, fax numbers and data for the selected function.
12. [Menu]
Displays the menu screen of the application you are using. Depending on the application you are using, this
key may be disabled. You can also press this key in the [Home] screen to restore the [Home] screen's settings
to their defaults.
13. [Home]
Press to display the [Home] screen. For details, see page 40 "How to Use the [Home] Screen".
14. [Return]
Press this key to return to the previous screen while Screen Features are enabled or applications are used.
Depending on the application you are using, this key may be disabled.
15. [Check Status]
Press to check the machine's system status, operational status of each function, and current jobs. You can also
display the job history and the machine's maintenance information.
16. [Simplfied Scrn.]
Press to switch to the simple screen. See "Switching Screen Patterns", Getting Started.
17. [Recall/Program/Change Program]
Press to register frequently used settings, or to recall registered settings. See "Registering Frequently Used
Functions", Convenient Functions.
How to Use the [Home] Screen
45
Registering Functions in a Program
Depending on the functions, the number of programs that can be registered is different.
• Copier: 25 programs
• Document Server: 25 programs
• Facsimile: 100 programs
• Scanner: 25 programs
• Quick Copy: 25 programs
• Quick Fax: 100 programs
• Quick Scanner: 100 programs
The following settings can be registered to programs:
Copier:
Color mode, original type, density, Original Settng, paper tray, Store File (except for User Name,
File Name, and Password), Auto Reduce / Enlarge, ID Card Copy, Finishing, Edit / Color, Dup./
Combine/Series, Reduce / Enlarge, number of copies
Document Server (on the initial document print screen):
2 Sided Copy Top to Top, 2 Sided Copy Top to Bottom, Finishing, Edit / Stamp, number of prints
Facsimile:
Scan Settings, density, Original Feed Type, File Type, Store File (except for User Name, File
Name, and Password), Preview, transmission type, destinations (except for folder destinations),
Select Line, Adv.Features, memory transmission/immediate transmission, Communi. Result Rep., TX
Mode (except for Subject), SMTP
Scanner:
Scan Settings, density, Original Feed Type, Send File Type / Name (except for Security Settings
and Start No.), Store File (except for User Name, File Name, and Password), Preview,
Destinations selected from the Address Book, Text, Subject, Security, Recept. Notice, File Emailing
Method
Quick Copy:
Color mode, Paper Tray, Quantity, Reduce/Enlarge, 2 Sided, Combine, Density, Original
Orientation
Quick Fax:
Destination, Line, Density, Resolution, Original Orientation, Original Sides, Scan Size, Original
Type, Preview
Quick Scanner:
Destination, Original Type, File Type, Resolution, Original Orientation, Original Sides, Scan Size,
Preview
2. Getting Started
46
This section explains how to register functions to a program by using the copier function and the quick
copy function as examples.
Register functions to a program by the Document Server, facsimile, or scanner function as you do by
using the copier function. Register functions to a program by using the quick fax or quick scanner
function as you do by using the quick copy function.
Copier
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [Copier] icon on Home screen 4.
3. Edit the copy settings so all functions you want to register to a program are selected.
4. Press [Recall/Program/Change Program] on the bottom left of the screen.
5. Press [Program].
6. Press the program number you want to register.
7. Enter the program name.
8. Press [OK].
9. Press [Exit].
Quick Copy
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Press the [Quick Copy] icon.
3. Edit the copy settings so all functions you want to register to a program are selected.
4. Press [Menu] ( ) at the bottom of the screen in the center.
5. Press [Reg. Current Setting to Program].
6. Press the program number you want to register.
7. Enter the program name.
8. Select the icon for the program.
9. Press [OK].
Registering Functions in a Program
47
10. Press [Program].
Even if you select [Do not Program], you can add shortcuts to the program to the [Home]
screen after the program registration is complete.
11. Press [Exit].
• The number of characters you can enter for a program name varies depending on the functions as
follows:
• Copier: 34 characters
• Document Server: 34 characters
• Facsimile: 20 characters
• Scanner: 34 characters
• Quick Copy, Quick Fax, and Quick Scanner: 40 characters
• When a specified program is registered as the default, its values become the default settings, which
are displayed without recalling the program when modes are cleared or reset, and after the
machine is turned on. See "Changing the Default Functions of the Initial Screen", Convenient
Functions.
• When the paper tray you specified in a program is empty and if there is more than one paper tray
with the same size paper in it, the paper tray prioritized under [Paper Tray Priority: Copier] or
[Paper Tray Priority: Facsimile] in the [Tray Paper Settings] tab will be selected first. For details, see
"Tray Paper Settings", Connecting the Machine/ System Settings.
• Destinations can be registered to a program of the scanner mode only when [Include Destinations]
is selected for [Program Setting for Destinations] in [Scanner Features]. For details about the setting,
see "General Settings", Scan.
• Folder destinations that have protection codes cannot be registered to a program of the scanner
mode.
• Programs are not deleted by turning the power off or by pressing [Reset] unless the program is
deleted or overwritten.
• When you are using the Classic Applications, program numbers with next to them indicate that
the programs have been registered.
• Programs can be registered to the [Home] screen, and can be recalled easily. For details, see
page 41 "Adding Icons to the [Home] Screen". Shortcuts to programs stored in Document Server
mode cannot be registered to the [Home] screen.
2. Getting Started
48
Example of Programs
Copier mode
Program name Program description Effect
Eco copy Specify [Combine 2 Sides] in
[Dup./Combine/Series].
You can save paper and toner.
Thumbnail copy Specify [Combine 1 Side] in [Dup./
Combine/Series].
You can copy up to 4 pages onto
one side of a sheet, so that you can
save paper.
Storage copy:
XXXX
(replace XXXX by a
folder name)
Specify a folder in [Target Folder to
Store] in [Store File].
You can use folders to organize
stored files by user name or
intended use.
Scanner mode
Program name Program description Effect
Easy PDF scan Select [Full Color: Text / Photo] in
[Scan Settings]. In [Send File Type /
Name], select [PDF] under [File
Type] and enter the business details
such as "London branch: daily
report" under [File Name].
You can scan documents efficiently.
High compression
PDF scan
Select [Full Color: Text / Photo] in
[Scan Settings] and [High
Compression PDF] in [Send File
Type / Name].
You can compress the data size of
scanned documents, so that you can
send and store them.
Long-term storage
scan
Select [PDF/A] in [Send File Type /
Name].
You can easily digitize documents
to "PDF/A" file format, which is
suitable for long-term storage.
Digital signature
scan
In [Send File Type / Name], specify
[PDF] in [File Type], and also
specify [Digital Signature].
You can add a digital signature to
an important document such as a
contract, so that any data tampering
can be detected.
Registering Functions in a Program
49
Program name Program description Effect
Dividing file scan Specify [Divide] in [Original Feed
Type].
You can scan a multiple page
original as one file by splitting it into
groups of a specified number of
pages.
High resolution
scan
Specify settings to save scanned
data in TIFF format. Also, specify a
higher resolution in [Scan Settings].
Scanned documents maintain much
of the detail of the originals, but the
size of the data may be quite large.
Batch document
scan
Select [Batch] in [Original Feed
Type].
You can apply multiple scans to a
large volume of originals and send
the scanned originals as a single
job.
Scan to XXXX
(replace XXXX by a
destination name)
Select e-mail or folder destinations
from the list that is registered in the
machine's Address Book, and then
specify the scan settings.
If you register destinations and scan
settings that you use often, you can
skip the procedures to specify them
when sending a scanned file.
Storage scan:
XXXX
(replace XXXX by a
folder name)
Specify a folder in [Target Folder to
Store] in [Store File].
You can use folders to organize
stored files by user name or
intended use.
Facsimile mode
Program name Program description Effect
Transmission result
notification fax
Select [Preview] in the initial display
and specify [Email TX Results] in [TX
Mode].
You can check whether the
transmission settings are correct
before and after transmission.
Specified time fax
transmission
Specify [Send Later] in [TX Mode]. You can send a fax at a specified
time.
Departmental fax
transmission
Specify [Fax Header Print] in [TX
Mode].
This setting can be used if the
receiver specifies forwarding
destinations by senders.
• Depending on the options installed, some functions cannot be registered. For details, see "Functions
Requiring Optional Configurations", Getting Started.
2. Getting Started
50
• The names of programs given above are just examples. You can assign any name to a program
according to your objectives.
• Depending on your business details or the type of documents to be scanned, registering a program
cannot be recommended.
Registering Functions in a Program
51
Turning On/Off the Power
• When you push the main power switch, wait at least 10 seconds after it is confirmed that the main
power indicator has lit up or gone out.
The main power switch is on the right side of the machine. When this switch is turned on, the main power
turns on and the main power indicator on the right side of the control panel lights up. When this switch is
turned off, the main power turns off and the main power indicator on the right side of the control panel
goes out. When this is done, machine power is off. When the fax unit is installed, fax files in memory
may be lost if you turn this switch off. Use this switch only when necessary.
Turning On the Main Power
1. Make sure the power cord is firmly plugged into the wall outlet.
2. Push the main power switch.
The main power indicator goes on.
DCH039
Turning Off the Main Power
• When disconnecting the power cord from the wall outlet, always pull the plug, not the cord.
Pulling the cord can damage the power cord. Use of damaged power cords could result in fire
or electric shock.
• Do not turn off the power while the machine is in operation.
• Do not hold down the main power switch while turning off the main power. Doing so forcibly turns
off the machine's power and may damage the hard disk or memory and cause malfunctions.
2. Getting Started
52
1. Push the main power switch.
The main power indicator goes out. The main power turns off automatically when the machine shuts
down. If the screen on the control panel does not disappear, contact your service representative.
Turning On/Off the Power
53
Logging In the Machine
When the Authentication Screen is Displayed
If Basic Authentication, Windows Authentication, or LDAP Authentication is active, the authentication
screen appears on the display. The machine only becomes operable after entering your own Login User
Name and Login Password. If User Code Authentication is active, you cannot use the machine until you
enter the User Code.
If you can use the machine, you can say that you are logged in. When you go out of the operable state,
you can say that you are logged out. After logging in the machine, be sure to log out of it to prevent
unauthorized usage.
• Ask the user administrator for the Login User Name, Login Password, and User Code. For details
about user authentication, see Security Guide.
• User Code to enter on User Code Authentication is the numerical value registered in the Address
Book as "User Code".
User Code Authentication Using the Control Panel
If User Code Authentication is active, a screen prompting you to enter a User Code appears.
1. Enter a User Code (up to eight digits), and then press [OK].
Logging In Using the Control Panel
This section explains the procedure for logging in to the machine when Basic Authentication, Windows
Authentication, or LDAP Authentication is set.
2. Getting Started
54
1. Press [Login] on the top right on the screen.
2. Press [User Name].
3. Enter a Login User Name, and then press [Done].
4. Press [Password].
5. Enter a Login Password, and then press [Done].
6. Press [Login].
Logging Out Using the Control Panel
This section explains the procedure for logging out the machine when Basic Authentication, Windows
Authentication, or LDAP Authentication is set.
• To prevent use of the machine by unauthorized persons, always log out when you have finished
using the machine.
1. Press [Logout] on the top right on the screen.
Logging In the Machine
55
2. Press [OK].
2. Getting Started
56
Placing Originals
Placing Originals on the Exposure Glass (mainly Europe)
• Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing
so may result in an injury if your hands or fingers are pinched.
• Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged.
1. Lift the ADF or the exposure glass cover.
2. Place the original face down on the exposure glass. The original should be aligned to the
rear left corner.
Start with the first page to be scanned.
1
1
DCH040
1. Positioning mark
3. Lower the ADF or the exposure glass cover.
Placing Originals on the Exposure Glass (mainly Asia)
• Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing
so may result in an injury if your hands or fingers are pinched.
• Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged.
1. Lift the ADF.
Placing Originals
57
2. Place the original face down on the exposure glass. The original should be aligned to the
rear left corner.
Start with the first page to be scanned.
1
1
DCH040
1. Positioning mark
3. Lower the ADF.
Placing Originals on the Exposure Glass (mainly North America)
• Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing
so may result in an injury if your hands or fingers are pinched.
• Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged.
1. Lift the ADF.
2. Place the original face down on the exposure glass. The original should be aligned to the
rear left corner.
Start with the first page to be scanned.
1
1
DCH040
2. Getting Started
58
1. Positioning mark
3. Lower the ADF.
Placing Originals in the Auto Document Feeder
Be sure not to load the original untidily. Doing so may cause the machine to display a paper misfeed
message. Also, be sure not to place originals or other objects on the top cover. Doing so may cause a
malfunction.
1. Adjust the original guide to the original size.
2. Place the aligned originals squarely face up in the ADF.
Do not stack originals beyond the limit mark.
The first page should be on the top.
When placing originals that are longer than A4 , 8
1
/
2
× 11 , open the extenders.
1
2
DCH042
1. Limit mark
2. Original guides
Placing Originals
59
2. Getting Started
60
3. Copy
This chapter describes frequently used copier functions and operations. For information not included in
this chapter, see Copy/ Document Server available on our website.
Basic Procedure
To make copies of originals, place them on the exposure glass or in the ADF.
When placing the original on the exposure glass, start with the first page to be copied. When placing
the original in the ADF, place them so that the first page is on the top.
(mainly Europe)
For details about placing the original on the exposure glass, see page 57 "Placing Originals on the
Exposure Glass (mainly Europe)".
(mainly Asia)
For details about placing the original on the exposure glass, see page 57 "Placing Originals on the
Exposure Glass (mainly Asia)".
(mainly North America)
For details about placing the original on the exposure glass, see page 58 "Placing Originals on the
Exposure Glass (mainly North America)".
About placing the original in the ADF, see page 59 "Placing Originals in the Auto Document Feeder".
To copy onto paper other than plain paper, specify the paper type in User Tools according to the weight
of the paper you are using. For details, see "Tray Paper Settings", Connecting the Machine/ System
Settings.
1. Press [Home] (
) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [Copier] icon on Home screen 4.
3. Make sure that no previous settings remain.
When there are previous settings remaining, press [Reset].
4. Select the paper tray containing the paper that is the same size and orientation as the
originals.
5. Make sure that [Use Paper Tray Settg] is selected.
When [Use Paper Tray Settg] is selected, the paper size and orientation of the tray you have
selected will appear in Original Settng.
6. Place the originals.
7. Make desired settings.
8. Enter the number of copies with the number keys.
The maximum copy quantity that can be entered is 99.
61
9. Press [Start].
When placing the original on the exposure glass, press [ ] after all originals are scanned. Some
functions such as Batch mode may require that you press [ ] when placing originals in the ADF.
Follow the messages that appear on screen.
10. When the copy job is finished, press [Reset] to clear the settings.
3. Copy
62
Auto Reduce / Enlarge
The machine automatically calculates the reproduction ratio based on the sizes of the originals and the
paper you have specified. The machine will rotate, enlarge, or reduce the image of the originals to fit
them to the paper.
CKN008
• You cannot use the bypass tray with this function.
• If you select a reproduction ratio after pressing [Auto Reduce / Enlarge], [Auto Reduce / Enlarge]
is canceled and the image cannot be rotated automatically.
This is useful to copy different size originals to the same size paper.
If the orientation in which your original is placed is different from that of the paper you are copying onto,
the machine rotates the original image by 90 degrees and fits it on the copy paper (Rotate Copy).
1. Press [Original Settng].
2. Press [Original Size].
3. Specify the original size, and then press [OK].
Auto Reduce / Enlarge
63
4. Select original orientation.
5. Press [OK].
6. Press [Auto Reduce / Enlarge].
7. Select the paper tray.
8. Place the originals, and then press [Start].
3. Copy
64
Duplex Copying
Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is
shifted to allow for the binding margin.
CKN009
• You cannot use the bypass tray with this function.
There are two types of Duplex.
1 Sided 2 Sided
Copies two 1-sided pages on one 2-sided page.
2 Sided 2 Sided
Copies one 2-sided page on one 2-sided page.
The resulting copy image will differ according to the orientation in which you place your originals (
or
).
Original orientation and completed copies
To copy on both sides of the paper, select the original and copy orientation according to how you
want the printout to appear.
Original Placing originals
Original
Orientation
Orientation Copy
Top to Top
Top to Bottom
Duplex Copying
65
Original Placing originals
Original
Orientation
Orientation Copy
Top to Top
Top to Bottom
1. Press [Dup./Combine/Series].
2. Make sure that [Duplex] is selected.
If [Duplex] is not selected, press [Duplex].
3. Select [1 Sided 2 Sided] or [2 Sided 2 Sided] according to how you want the
document to be output.
To change the original or copy orientation, press [Orientation].
4. Press [OK].
5. Place the originals.
6. Press [Original Settng].
3. Copy
66
7. Select the original orientation, and then press [OK].
8. Select the paper tray.
9. Press [Start].
Specifying the Original and Copy Orientation
Select the orientation of the originals and copies if the original is two-sided or if you want to copy onto
both sides of the paper.
• Top to Top
CKN011
• Top to Bottom
CKN012
1. Press [Orientation].
Duplex Copying
67
2. Select [Top to Top] or [Top to Bottom] for [Original:] if the original is two-sided.
3. Select [Top to Top] or [Top to Bottom] for [Copy:].
4. Press [OK].
3. Copy
68
Combined Copying
This mode can be used to select a reproduction ratio automatically and copy the originals onto a single
sheet of copy paper.
The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is
different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to
make copies properly.
Orientation of the original and image position of Combine
The image position of Combine differs according to original orientation and the number of originals
to be combined.
• Portrait ( ) originals
CNU005
• Landscape ( ) originals
CNU006
Placing originals (originals placed in the ADF)
The default value for the copy order in the Combine function is [From Left to Right]. To copy
originals from right to left in the ADF, place them upside down.
• Originals read from left to right
Combined Copying
69
CKN010
• Originals read from right to left
CKN017
One-Sided Combine
Combine several pages onto one side of a sheet.
CKN014
• You cannot use the bypass tray with this function.
There are four types of One-Sided Combine.
1 Sided 2 Originals
Combine 1 Side
Copies two 1-sided originals to one side of a sheet.
1 Sided 4 Originals Combine 1 Side
Copies four 1-sided originals to one side of a sheet.
2 Sided 2 Pages Combine 1 Side
Copies one 2-sided original to one side of a sheet.
3. Copy
70
2 Sided 4 Pages Combine 1 Side
Copies two 2-sided originals to one side of a sheet.
1. Press [Original Settng].
2. Press [Original Size].
3. Specify the original size, and then press [OK].
4. Select original orientation.
5. Press [OK].
6. Press [Dup./Combine/Series].
7. Press [Combine].
8. Select [1 Sided] or [2 Sided] for [Original:].
If you selected [2 Sided], you can change the orientation.
Combined Copying
71
9. Press [Combine 1 Side].
10. Select the number of originals to combine.
11. Press [OK].
12. Select the paper tray.
13. Place the originals, and then press [Start].
Two-Sided Combine
Combines various pages of originals onto two sides of one sheet.
CKN074
• You cannot use the bypass tray with this function.
There are four types of Two-Sided Combine.
1 Sided 4 Originals Combine 2 Sides
Copies four 1-sided originals to one sheet with 2 pages per side.
1 Sided 8 Originals Combine 2 Sides
Copies eight 1-sided originals to one sheet with 4 pages per side.
2 Sided 4 Pages Combine 2 Sides
Copies two 2-sided originals to one sheet with 2 pages per side.
3. Copy
72
2 Sided 8 Pages Combine 2 Sides
Copies four 2-sided originals to one sheet with 4 pages per side.
1. Press [Original Settng].
2. Press [Original Size].
3. Specify the original size, and then press [OK].
4. Select original orientation.
5. Press [OK].
6. Press [Dup./Combine/Series].
7. Press [Combine].
8. Select [1 Sided] or [2 Sided] for [Original:].
Combined Copying
73
9. Press [Combine 2 Sides].
10. Press [Orientation].
11. Select [Top to Top] or [Top to Bottom] for [Original:] if the original is two-sided.
12. Select [Top to Top] or [Top to Bottom] for [Copy:], and then press [OK].
13. Select the number of originals to combine.
14. Press [OK].
15. Select the paper tray.
16. Place the originals, and then press [Start].
3. Copy
74
Copying onto Custom Size Paper
Paper that has a horizontal length of 139.0–600.0 mm (5.48–23.62 inches) and a vertical length of
76.2–216.0 mm (3.00–8.50 inches) can be fed in from the bypass tray. Note however that the
limitation on the horizontal and vertical length range will vary depending on which options are installed.
• When prints are delivered to Internal tray 2:
Horizontal length: 210.0–600.0 mm (8.27–23.62 inches), vertical length: 139.7–216.0 mm
(5.50–8.50 inches)
1. Load the paper face down in the bypass tray.
The bypass tray ( ) is automatically selected.
2. Press [ ].
3. Press [Paper Size].
4. Press [Custom Size].
5. Enter the horizontal size with the number keys, and then press [ ].
6. Enter the vertical size with the number keys, and then press [ ].
7. Press [OK] twice.
8. Place the originals, and then press [Start].
Copying onto Custom Size Paper
75
Copying onto Envelopes
This section describes how to copy onto regular size and custom size envelopes. Place the original on
the exposure glass and place the envelope in the bypass tray.
Specify the thickness of the paper according to the weight of the envelopes you are printing on. For
details about the relationship between paper weight and paper thickness and the sizes of envelopes that
can be used, see page 134 "Recommended Paper Sizes and Types".
About handling envelopes, supported envelope types, and how to load envelopes, see page 139
"Envelopes".
Before using this function, select [Envelope] for the paper type under [Tray Paper Settings] in User Tools.
For details, see "Tray Paper Settings", Connecting the Machine/ System Settings.
• The Duplex function cannot be used with envelopes. If the Duplex function is specified, press [1
sided 2 sided:TtoT] to cancel the setting.
To copy onto custom size envelopes, you must specify the envelope's dimensions. Specify the horizontal
and vertical length of the envelope.
CNU010
CNU004
: Horizontal
: Vertical
3. Copy
76
1. Load the envelopes face down in the bypass tray.
The bypass tray ( ) is automatically selected.
2. Press [ ].
3. Press [Paper Size].
4. Specify the envelope size, and then press [OK] twice.
5. Place the originals, and then press [Start].
Copying onto Envelopes
77
Sort
The machine assembles copies as sets in sequential order.
CKN018
1. Press [Finishing].
2. Select [Sort], and then press [OK].
3. Enter the number of copy sets using the number keys.
4. Place the originals.
5. Select the paper tray.
6. Press [Start].
3. Copy
78
Changing the Number of Sets
You can change the number of copy sets during copying.
• This function can be used only when the Sort function is selected.
1. While "Copying..." is displayed, press [Stop].
2. Enter the number of copy sets with the number keys.
3. Press [Continue].
Copying starts again.
Sort
79
Storing Data in the Document Server
The Document Server enables you to store documents being read with the copy feature on the hard disk
of this machine. Thus you can print them later applying necessary conditions.
You can check the stored documents on the Document Server screen. For details about the Document
Server, see page 119 "Storing Data".
1. Press [Store File].
2. Enter a user name, file name, or password if necessary.
3. Specify a folder in which to store the document if necessary.
4. Press [OK].
5. Place the originals.
6. Make the scanning settings for the original.
7. Select the paper tray.
8. Press [Start].
Stores scanned originals in memory and makes one set of copies. If you want to store another
document, do so after copying is complete.
3. Copy
80
4. Fax
This chapter describes frequently used facsimile functions and operations. For information not included in
this chapter, see Fax available on our website.
Basic Procedure for Transmissions (Memory
Transmission)
This section describes the basic procedure for transmitting documents using Memory Transmission.
You can specify the fax, IP-Fax, Internet Fax, e-mail, or folder destinations. Multiple types of destination
can be specified simultaneously.
• It is recommended that you call the receivers and confirm with them when sending important
documents.
• If there is a power failure (the main power switch is turned off) or the machine is unplugged for
about one hour, all the documents stored in memory are deleted. As soon as the main power
switch is turned on, the Power Failure Report is printed to help you check the list of deleted files. See
"When an Error Is Notified via a Report or E-Mail", Troubleshooting.
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [Fax] icon on Home screen 4.
3. Make sure "Ready" appears on the screen.
4. Make sure [Immed. TX] is not highlighted.
5. Place the original into the ADF.
81
6. Make the scan settings such as scan size and resolution.
7. Configure the transmission settings such as [TX Mode] as necessary.
8. Specify a destination.
You can enter the destination's number or address directly or select from the Address Book by
pressing the destination key.
If you make a mistake, press [Clear], and then enter again.
9. When sending the same original to several destinations (broadcasting), specify the next
destination.
10. If you send documents to Internet Fax or e-mail destinations or enable the Email TX
Results function, specify a sender.
11. Press [Start].
4. Fax
82
Sending Originals Using the Exposure Glass (Memory Transmission)
1. Make sure [Immed. TX] is not highlighted.
2. Place the first page of the original face down on the exposure glass.
3. Specify a destination.
4. Make the scan settings you require.
5. Press [Start].
6. Place the next original on the exposure glass within 60 seconds when you send multiple
originals, and then repeat Steps 4 and 5.
Repeat this step for each page.
7. Press [ ].
The machine dials the destination and starts transmission.
Registering a Fax Destination
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [Address Book Management] icon on Home
screen 4.
3. Check that [Program / Change] is selected.
Basic Procedure for Transmissions (Memory Transmission)
83
4. Press [New Program].
5. Press [Change] under "Name".
The name entry display appears.
6. Enter the name, and then press [OK].
7. Press [ Next].
8. Press the key for the classification you want to use under "Select Title".
The keys you can select are as follows:
• [Frequent]: Added to the page that is displayed first.
• [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the
list of items in the selected title.
You can select [Frequent] and one more key for each title.
9. Press [Fax Dest.].
10. Press [Change] under "Fax Destination".
11. Enter the fax number using the number keys, and then press [OK].
12. Specify optional settings such as "SUB Code", "SEP Code", and "International TX Mode".
13. Press [OK].
14. Press [User Tools] ( ) on the top right of the screen.
15. Press [Home] ( ) at the bottom of the screen in the center.
4. Fax
84
Deleting a Fax Destination
• If you delete a destination that is a specified delivery destination, messages to its registered
Personal Box, for example, cannot be delivered. Be sure to check the settings in the fax function
before deleting any destinations.
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [Address Book Management] icon on Home
screen 4.
3. Check that [Program / Change] is selected.
4. Select the name whose fax destination you want to delete.
Press the name key, or enter the registered number using the number keys.
You can search by the registered name, user code, fax number, folder name, e-mail address, or IP-
Fax destination.
5. Press [Fax Dest.].
6. Press [Change] under "Fax Destination".
7. Press [Delete All], and then press [OK] under "Fax Destination".
8. Press [OK].
9. Press [User Tools] ( ) on the top right of the screen.
10. Press [Home] ( ) at the bottom of the screen in the center.
Basic Procedure for Transmissions (Memory Transmission)
85
Transmitting while Checking Connection to
Destination (Immediate Transmission)
Using Immediate Transmission, you can send documents while checking the connection to the
destination.
You can specify fax or IP-Fax destinations.
If you specify Internet Fax, e-mail, folder destinations, and group or multiple destinations, the
transmission mode is automatically switched to Memory Transmission.
• It is recommended that you call the receivers and confirm with them when sending important
documents.
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [Fax] icon on Home screen 4.
3. Make sure "Ready" appears on the screen.
4. Press [Immed. TX].
5. Place the original into the ADF.
6. Select the scan settings you require.
7. Specify a destination.
If you make a mistake, press [Clear], and then enter again.
8. Press [Start].
4. Fax
86
Sending Originals Using the Exposure Glass (Immediate Transmission)
1. Press [Immed. TX].
2. Place the first page face down on the exposure glass.
3. Specify a destination.
4. Make the scan settings you require.
5. Press [Start].
6. Place the next original on the exposure glass within 10 seconds when you send multiple
originals, and then repeat Steps 4 and 5.
Repeat this step for each page.
7. Press [ ].
Transmitting while Checking Connection to Destination (Immediate Transmission)
87
Canceling a Transmission
This section explains how to cancel a fax transmission.
Canceling a Transmission Before the Original Is Scanned
Use this procedure to cancel a transmission before pressing [Start].
1. Press [Reset] on the top right of the screen.
Canceling a Transmission While the Original Is Being Scanned
Use this procedure to cancel scanning or transmitting of the original while it is being scanned.
If you cancel a transmission using the standard memory transmission function, you need to follow a
different procedure to cancel the transmission. See page 88 "Canceling a Transmission After the
Original Is Scanned".
1. Press [Stop].
2. Press [Cancel Scanning] or [Cancel TX].
Depending on the transmission mode and function you use, either [Cancel Scanning] or [Cancel
TX] is displayed.
Canceling a Transmission After the Original Is Scanned
Use this procedure to cancel a transmission after the original is scanned.
You can cancel transmission of a file while the file is being sent, stored in memory, or if it fails to transmit.
All the scanned data is deleted from memory.
1. Press [Stop].
You can also press [TX/RX Status / Print], and then [Check / Stop Transmission File].
2. If a confirmation message appears, press [Standby File List].
3. Select the file you want to cancel.
If the desired file is not shown, press [ ] or [ ] to find it. To cancel transmission of a file stored in the
memory, press the [File List] tab.
4. Press [Stop Transmission].
5. Press [OK].
To cancel another file, repeat Steps 3 through 5.
4. Fax
88
6. Press [Exit].
After pressing [Check / Stop Transmission File] under [TX/RX Status / Print] in Step 1, press [Exit]
twice.
Canceling a Transmission
89
Storing a Document
You can store and send a document at the same time. You can also just store a document.
The following information can be set for the stored documents as necessary:
User Name
You can set this function if necessary to know who and what departments stored documents in the
machine. A user name can be selected from the Address Book or entered manually.
File Name
You can specify a name for a stored document. If you do not specify a name, scanned documents
will be automatically assigned names such as "FAX0001" or "FAX0002".
Password
You can set this function so as not to send to unspecified people. A four to eight digit number can
be specified as a password.
You can also change the file information after storing files.
1. Place the original, and then specify the scan settings you require.
Specify the [Original Orientation] setting correctly. If you do not, the top/bottom orientation of the
original will not be displayed correctly in the preview.
2. Press [Store File].
3. Select [Send & Store] or [Store Only].
Select [Send & Store] to send documents after they are stored.
Select [Store Only] to store documents.
4. Fax
90
4. Set the user name, file name, and password as necessary.
• User Name
Press [User Name], and then select a user name. To specify an unregistered user name, press
[Manual Entry], and then enter the name. After specifying a user name, press [OK].
• File Name
Press [File Name], enter a file name, and then press [OK].
• Password
Press [Password], enter a password using the number keys, and then press [OK]. Re-enter the
password for confirmation, and then press [OK].
5. Press [OK].
6. If you have selected [Send & Store], specify the receiver.
7. Press [Start].
Sending Stored Documents
The machine sends documents stored with the facsimile function in the Document Server.
The documents stored in the Document Server can be sent again and again until they are deleted.
The stored documents are sent with the scan settings made when they were stored.
You cannot use the following transmission methods:
• Immediate Transmission
• Parallel Memory Transmission
• On Hook Dial
• Manual Dial
Storing a Document
91
1. Press [Select Stored File].
2. Select the documents to be sent.
When multiple documents are selected, they are sent in the order of selection.
• Press [User Name] to place the documents in order by programmed user name.
• Press [File Name] to place the documents in alphabetical order.
• Press [Date] to place the documents in order of programmed date.
• Press [Queue] to arrange the order of the documents to be sent.
To view details about stored documents, press [Details].
Press the Thumbnails key to switch the screen to thumbnail display.
3. If you select a document with a password, enter the password using the number keys,
and then press [OK].
4. When you want to add your originals to stored documents and send them all at once,
press [Original
Stored File] or [Stored file Original].
When [Original
Stored File] is pressed, the machine sends the originals, and then stored files.
When [Stored file Original] is pressed, the machine sends the stored files, and then originals.
5. Press [OK].
6. To add an original to stored documents, place the original, and then select any scan
settings you require.
7. Specify the destination, and then press [Start].
4. Fax
92
Printing the Journal Manually
To print the Journal manually, select the printing method: [All], [Print per File No.], or [Print per User].
All
Prints the results of communications in the order made.
Print per File No.
Prints only the results of communications specified by file number.
Print per User
Prints the results of communications by individual senders.
1. Press [TX/RX Status / Print].
2. Press [Print Journal].
3. Select the printing method.
4. If you selected [Print per File No.] in Step 3, enter a 4-digit file number using the number
keys.
5. If you selected [Print per User] in Step 3, select a user from the list, and then press [OK].
6. Press [Start].
7. Press [Exit] twice.
Printing the Journal Manually
93
4. Fax
94
5. Print
This chapter describes frequently used printer functions and operations. For information not included in
this chapter, see Print available on our website.
Quick Install
You can install the printer drivers easily from the CD-ROM provided with this machine.
Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard
TCP/IP port will be set.
• Manage Printers permission is required to install the drivers. Log on as an Administrators group
member.
1. Click [Quick Install] on the installer screen.
2. The software license agreement appears in the [License Agreement] dialog box. After
reading the agreement, click [I accept the agreement.], and then click [Next >].
3. Click [Next >].
4. Select the machine model you want to use in the [Select Printer] dialog box.
5. Click [Install].
6. Configure the user code, default printer, and shared printer as necessary.
7. Click [Continue].
The installation starts.
8. Click [Finish].
When you are prompted to restart your computer, restart it by following the instructions that
appear.
9. Click [Exit] in the first window of the installer, and then take out the CD-ROM.
95
Displaying the Printer Driver Properties
This section explains how to open the printer driver properties from [Devices and Printers].
• Manage Printers permission is required to change the printer settings. Log on as an Administrators
group member.
• You cannot change the machine default settings for individual users. Settings made in the printer
properties dialog box are applied to all users.
1. On the [Start] menu, click [Devices and Printers].
2. Right-click the icon of the printer you want to use.
3. Click [Printer properties].
5. Print
96
Standard Printing
• The default setting is two-sided printing. If you want to print on only one side, select [Off] for the
two-sided printing setting.
• If you send a print job via USB 2.0 while the machine is in Sleep mode, an error message might
appear when the print job is complete. In this case, check if the document was printed.
When Using the PCL 6 Printer Driver
1. Click the WordPad menu button in the upper left corner of the window, and then click
[Print].
2. In the [Select Printer] list, select the printer you want to use.
3. Click [Preferences].
4. Select the [Frequently Used Settings] tab.
5. In the "Job Type:" list, select [Normal Print].
6. In the "Document Size:" list, select the size of the original to be printed.
7. In the "Orientation" area, select [Portrait] or [Landscape] as the orientation of the
original.
8. In the "Paper Type:" list, select the type of paper that is loaded in the paper tray.
9. In the "Input Tray:" list, select the paper tray that contains the paper you want to print
onto.
If you select [Auto Tray Select] in the "Input Tray:" list, the paper tray is automatically selected
according to the paper size and type specified.
10. Select [Color] or [Black and White] in the "Color/Black and White:" list.
11. If you want to print multiple copies, specify a number of sets in the "Copies:" box.
12. Click [OK].
13. Start printing from the application's [Print] dialog box.
Standard Printing
97
Printing on Both Sides of Sheets
This section explains how to print on both sides of each page using the printer driver.
• The types of paper that can be printed on both sides are as follows:
• Plain 1 (60–74 g/m
2
), Plain 2 (75–81 g/m
2
), Recycled, Middle Thick (82–105 g/m
2
),
Thick 1 (106–130 g/m
2
), Thick 2 (131–163 g/m
2
), Color, Letterhead, Preprinted, Bond,
Cardstock
• The bypass tray does not support two-sided printing.
When Using the PCL 6 Printer Driver
1. Click the WordPad menu button in the upper left corner of the window, and then click
[Print].
2. In the [Select Printer] list, select the printer you want to use.
3. Click [Preferences].
4. Click the [Frequently Used Settings] tab.
You can also click the [Detailed Settings] tab, and then click [2 Sided/Layout/Booklet] in the
"Menu:" box.
5. Select the method for binding the output pages in the "2 sided:" list.
6. Change any other print settings if necessary.
7. Click [OK].
8. Start printing from the application's [Print] dialog box.
Types of Two-sided Printing
You can select which way the bound pages open by specifying which edge to bind.
Orientation Open to Left Open to Top
Portrait
Landscape
5. Print
98
Combining Multiple Pages into Single Page
This section explains how to print multiple pages onto a single sheet. The combine printing function
allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet.
When Using the PCL 6 Printer Driver
1. Click the WordPad menu button in the upper left corner of the window, and then click
[Print].
2. In the [Select Printer] list, select the printer you want to use.
3. Click [Preferences].
4. Click the [Frequently Used Settings] tab.
You can also click the [Detailed Settings] tab, and then click [2 Sided/Layout/Booklet] in the
"Menu:" box.
5. Select the combination pattern in the "Layout:" list, and then specify the method for
combining pages in the "Page Order:" list.
To draw a border line around each page, select [Draw Frame Border] in [2 Sided/Layout/
Booklet] in the [Detailed Settings] tab.
6. Change any other print settings if necessary.
7. Click [OK].
8. Start printing from the application's [Print] dialog box.
Types of Combine Printing
This function allows you to print 2, 4, 6, 9, or 16 pages at reduced size onto a single sheet and to
specify a page ordering pattern for the combination. When combining 4 or more pages onto a single
sheet of paper, four patterns are available.
The following illustrations show example page ordering patterns for 2- and 4-page combinations.
2 Pages per Sheet
Orientation
From Left to Right/Top to
Bottom
From Right to Left/Top to
Bottom
Portrait
Combining Multiple Pages into Single Page
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Orientation
From Left to Right/Top to
Bottom
From Right to Left/Top to
Bottom
Landscape
4 Pages per Sheet
Right, then Down Down, then Right Left, then Down Down, then Left
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Printing on Envelopes
Configure the paper settings appropriately using both the printer driver and the control panel.
Configuring Envelope Settings Using the Control Panel
1. Load envelopes in the paper tray.
2. Press [Home] ( ) at the bottom of the screen in the center.
3. Flick the screen to the left, and then press the [User Tools] icon ( ) on Home screen 4.
4. Press [Tray Paper Settings].
5. Select the paper size setting of the paper tray in which the envelopes are loaded.
6. Select the envelope size, and then press [OK].
7. Press [ Next].
8. Select the paper type setting of the paper tray in which the envelopes are loaded.
9. Press [Envelope] in the "Paper Type" area, and then select the appropriate item in the
"Paper Thickness" area.
10. Press [OK].
11. Press [User Tools] ( ) on the top right of the screen.
12. Press [Home] ( ) at the bottom of the screen in the center.
Printing on Envelopes Using the Printer Driver
When using the PCL 6 printer driver
1. Click the WordPad menu button in the upper left corner of the window, and then click
[Print].
2. In the [Select Printer] list, select the printer you want to use.
3. Click [Preferences].
4. In the "Document Size:" list, select the envelope size.
5. In the "Input Tray:" list, select the paper tray where the envelopes are loaded.
6. In the "Paper Type:" list, select [Envelope].
7. Change any other print settings if necessary.
8. Click [OK].
9. Start printing from the application's [Print] dialog box.
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Saving and Printing Using the Document
Server
The Document Server enables you to store documents on the machine's hard disk, and allows you to edit
and print them as necessary.
• Do not cancel the file transfer process while the data is being sent to the Document Server. The
process may not be canceled properly. If you accidentally cancel a print job, use the control panel
of the machine to delete the transferred data. For details about how to delete documents that are
stored in the Document Server, see "Deleting Stored Documents", Copy/ Document Server, or
Web Image Monitor Help.
• Up to 3,000 files can be stored in the Document Server. New files cannot be stored when 3,000
files have already been stored. Even if less than 3,000 files are stored, new files cannot be stored
when
• The number of pages in a document exceeds 1,000.
• The total number of stored pages in the machine and the sent data has reached 9,000 (It may
be fewer depending on the print data).
• The hard disk is full.
You can send data created on a client computer to the Document Server.
Storing Documents in Document Server
• If the machine is not used as the Document Server, the maximum number of the documents that can
be stored in the server may be less than the number described in the specification.
1. Click the WordPad menu button in the upper left corner of the window, and then click
[Print].
2. In the "Select Printer" list, select the printer you want to use.
3. Click [Preferences].
4. In the "Job Type:" list, click [Document Server].
5. Click [Details...].
6. Enter a user ID, file name, password, and user name as required.
7. Specify the folder number to store the document in the "Folder Number" box.
When "0" is specified in the "Folder Number:" box, documents will be saved in the Shared folder.
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8. If the folder is protected by a password, enter the password in the "Folder Password:"
box.
9. Click [OK].
10. Change any other print settings if necessary.
11. Click [OK].
12. Start printing from the application's [Print] dialog box.
• You can print the documents stored in the Document Server using the control panel. For details, see
page 121 "Printing Stored Documents".
Managing Documents Stored in Document Server
You can view or delete the documents stored in the machine's Document Server using Web Image
Monitor from a client computer connected to the network.
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5. Print
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6. Scan
This chapter describes frequently used scanner functions and operations. For information not included in
this chapter, see Scan available on our website.
Basic Procedure When Using Scan to Folder
• Before performing this procedure, see "Preparation for Sending by Scan to Folder", Scan and
confirm the details of the destination computer. See also "Registering Folders", Connecting the
Machine/ System Settings, and register the address of the destination computer to the address
book.
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [Scanner] icon on Home screen 4.
3. Make sure that no previous settings remain.
If a previous setting remains, press [Reset].
4. Press the [Folder] tab.
5. Place originals.
6. If necessary, specify the scan settings according to the original to be scanned.
Example: Scanning the document in color/duplex mode, and saving as a PDF file.
• Press [Scan Settings], press [Full Color: Text / Photo] in the [Original Type] tab, and then
press [OK].
• Press [Original Feed Type], press [2 Sided Original], and then press [OK].
• Press [Send File Type / Name], press [PDF], and then press [OK].
For information about other settings, see the each section.
7. Specify the destination.
You can specify multiple destinations.
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8. Press [Start].
Creating a Shared Folder on a Computer Running Windows/Confirming a
Computer's Information
The following procedures explain how to create a shared folder on a computer running Windows, and
how to confirm the computer's information. In these examples, Windows 7 Ultimate is the operating
system, and the computer is a member in a network domain. Write down the confirmed information.
Step 1: Confirming the user name and computer name
Confirm the user name and the name of the computer you will send scanned documents to.
1. On the [Start] menu, point to [All Programs], then [Accessories], and then click on
[Command Prompt].
2. Enter the command "ipconfig/all", and then press the [Enter] key.
3. Confirm the name of the computer.
The computer's name is displayed under [Host Name].
You can also confirm the IPv4 address. The address displayed under [IPv4 Address] is the IPv4
address of the computer.
4. Enter the command "set user", and then press the [Enter] key.
Be sure to put a space between "set" and "user".
5. Confirm the user name.
The user name is displayed under [USERNAME].
Step 2: Creating a shared folder on a computer running Microsoft Windows
Create a shared destination folder in Windows and enable sharing. In the following procedure, a
computer which is running under Windows 7 Ultimate and participating in a domain is used as an
example.
• You must log in as an Administrators group member to create a shared folder.
• If "Everyone" is left selected in Step 6, the created shared folder will be accessible by all users. This
is a security risk, so we recommend that you give access rights only to specific users. Use the
following procedure to remove "Everyone" and specify user access rights.
1. Create a folder, just as you would create a normal folder, in a location of your choice on
the computer.
2. Right-click the folder, and then click [Properties].
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3. On the [Sharing] tab, click [Advanced Sharing...].
4. Select the [Share this folder] check box.
5. Click [Permissions].
6. In the [Group or user names:] list, select "Everyone", and then click [Remove].
7. Click [Add...].
8. In the [Select Users or Groups] window, click [Advanced...].
9. Specify one or more object types, select a location, and then click [Find Now].
10. From the list of results, select the groups and users you want to grant access to, and then
click [OK].
11. In the [Select Users or Groups] window, click [OK].
12. In the [Group or user names:] list, select a group or user, and then, in the [Allow] column
of the permissions list, select either the [Full Control] or [Change] check box.
Configure the access permissions for each group and user.
13. Click [OK].
Step 3: Specifying access privileges for the created shared folder
If you want to specify access privileges for the created folder to allow other users or groups to access
the folder, configure the folder as follows:
1. Right-click the folder created in Step 2, and then click [Properties].
2. On the [Security] tab, click [Edit...].
3. Click [Add...].
4. In the [Select Users or Groups] window, click [Advanced...].
5. Specify one or more object types, select a location, and then click [Find Now].
6. From the list of results, select the groups and users you want to grant access to, and then
click [OK].
7. In the [Select Users or Groups] window, click [OK].
8. In the [Groups or user names:] list, select a group or user, and then, in the [Allow] column
of the permissions list, select either the [Full Control] or [Modify] check box.
9. Click [OK].
Registering an SMB Folder
1. Press [Home] ( ) at the bottom of the screen in the center.
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2. Flick the screen to the left, and then press the [Address Book Management] icon on Home
screen 4.
3. Check that [Program / Change] is selected.
4. Press [New Program].
5. Press [Change] under "Name".
The name entry display appears.
6. Enter the name, and then press [OK].
7. Press [ Next].
8. Press the key for the classification you want to use under "Select Title".
The keys you can select are as follows:
• [Frequent]: Added to the page that is displayed first.
• [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the
list of items in the selected title.
You can select [Frequent] and one more key for each title.
9. Press [Auth. Info], and then press [
Next].
10. Press [Specify Other Auth. Info] on the right side of "Folder Authentication".
When [Do not Specify] is selected, the SMB User Name and SMB Password that you have
specified in "Default User Name / Password (Send)" of File Transfer settings are applied.
11. Press [Change] under "Login User Name".
12. Enter the login user name of the destination computer, and then press [OK].
13. Press [Change] under "Login Password".
14. Enter the password of the destination computer, and then press [OK].
15. Enter the password again to confirm, and then press [OK].
16. Press [Folder].
17. Check that [SMB] is selected.
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18. Press [Change] or [Browse Network], and then specify the folder.
To specify a folder, you can either enter the path manually or locate the folder by browsing the
network.
19. Press [Connection Test] to check the path is set correctly.
20. Press [Exit].
If the connection test fails, check the settings, and then try again.
21. Press [OK].
22. Press [User Tools] ( ) on the top right of the screen.
23. Press [Home] ( ) at the bottom of the screen in the center.
Locating the SMB folder manually
1. Press [Change] under "Path".
2. Enter the path where the folder is located.
For example: if the name of the destination computer is "User", and the folder name is "Share", the
path will be \\User\Share.
If the network does not allow automatic obtaining of IP addresses, include the destination
computer's IP address in the path. For example: if the IP address of the destination computer is
"192.168.0.191", and the folder name is "Share", the path will be \\192.168.0.191\Share.
3. Press [OK].
If the format of the entered path is not correct, a message appears. Press [Exit], and then enter the
path again.
Locating the SMB folder using Browse Network
1. Press [Browse Network].
The client computers sharing the same network as the machine appear.
Network display only lists client computers you are authorized to access.
2. Select the group that contains the destination computer.
3. Select the computer name of the destination computer.
Shared folders under it appear.
You can press [Up One Level] to switch between levels.
4. Select the folder you want to register.
5. Press [OK].
Basic Procedure When Using Scan to Folder
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Deleting an SMB Registered Folder
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [Address Book Management] icon on Home
screen 4.
3. Check that [Program / Change] is selected.
4. Select the name whose folder you want to delete.
Press the name key, or enter the registered number using the number keys.
You can search by the registered name, user code, fax number, folder name, e-mail address, or IP-
Fax destination.
5. Press [Folder].
6. Press the protocol which is not currently selected.
A confirmation message appears.
7. Press [Yes].
8. Press [OK].
9. Press [User Tools] ( ) on the top right of the screen.
10. Press [Home] ( ) at the bottom of the screen in the center.
Entering the Path to the Destination Manually
1. Press [Manual Entry].
2. Make sure that [SMB] is selected.
3. Press [Manual Entry] on the right side of the path field.
4. Enter the path for the folder.
In the following example path, the shared folder name is "user" and the computer name is
"desk01":
\\desk01\user
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5. Press [OK].
6. Depending on the destination setting, enter the user name for logging in to the computer.
Press [Manual Entry] to the right of the user name field to display the soft keyboard.
7. Press [OK].
8. Depending on the destination setting, enter the password for logging in to the computer.
Press [Manual Entry] for the password to display the soft keyboard.
9. Press [OK].
10. Press [Connection Test].
A connection test is performed to check whether the specified shared folder exists.
11. Check the connection test result, and then press [Exit].
12. Press [OK].
Basic Procedure When Using Scan to Folder
111
Basic Procedure for Sending Scan Files by E-
mail
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [Scanner] icon on Home screen 4.
3. Make sure that no previous settings remain.
If a previous setting remains, press [Reset].
4. Make sure that the [Email] tab is selected.
5. Place originals.
6. If necessary, specify the scan settings according to the original to be scanned.
Example: Scanning the document in color/duplex mode, and saving as a PDF file.
• Press [Scan Settings], press [Full Color: Text / Photo] in the [Original Type] tab, and then
press [OK].
• Press [Original Feed Type], press [2 Sided Original], and then press [OK].
• Press [Send File Type / Name], press [PDF], and then press [OK].
7. Specify the destination.
You can specify multiple destinations.
8. Press [Sender Name], select the e-mail sender, and then press [OK].
9. To use Message Disposition Notification, press [Recept. Notice].
If you press [Recept. Notice], the selected e-mail sender will receive e-mail notification when the e-
mail recipient has opened the e-mail.
10. Press [Start].
Registering an E-mail Destination
1. Press [Home] ( ) at the bottom of the screen in the center.
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2. Flick the screen to the left, and then press the [Address Book Management] icon on Home
screen 4.
3. Check that [Program / Change] is selected.
4. Press [New Program].
5. Press [Change] under "Name".
The name entry display appears.
6. Enter the name, and then press [OK].
7. Press [ Next].
8. Press the key for the classification you want to use under "Select Title".
The keys you can select are as follows:
• [Frequent]: Added to the page that is displayed first.
• [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the
list of items in the selected title.
You can select [Frequent] and one more key for each title.
9. Press [Email].
10. Press [Change] under "Email Address".
11. Enter the e-mail address.
12. Press [OK].
13. Select [Email / Internet Fax Destination] or [Internet Fax Destination Only].
If [Email / Internet Fax Destination] is specified, registered e-mail addresses appear in both Internet
fax address display and e-mail address display on the fax function screen, and in the address
display on the scanner function screen.
If [Internet Fax Destination Only] is specified, registered e-mail addresses only appear in Internet
fax display on the fax function screen.
14. If you want to use Internet fax, specify whether or not to use "Send via SMTP Server".
15. Press [OK].
16. Press [User Tools] (
) on the top right of the screen.
Basic Procedure for Sending Scan Files by E-mail
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17. Press [Home] ( ) at the bottom of the screen in the center.
Deleting an E-mail Destination
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [Address Book Management] icon on Home
screen 4.
3. Check that [Program / Change] is selected.
4. Select the name whose e-mail address you want to delete.
Press the name key, or enter the registered number using the number keys. You can search by the
registered name, user code, fax number, folder name, e-mail address, or IP-Fax destination.
5. Press [Email].
6. Press [Change] under "Email Address".
7. Press [Delete All], and then press [OK].
8. Press [OK].
9. Press [User Tools] ( ) on the top right of the screen.
10. Press [Home] ( ) at the bottom of the screen in the center.
Entering an E-mail Address Manually
1. Press [Manual Entry].
2. Enter the e-mail address.
3. Press [OK].
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Basic Procedure for Storing Scan Files
• You can specify a password for each stored file. We recommend that you protect stored files from
unauthorized access by specifying passwords.
• Scan file stored in the machine may be lost if some kind of failure occurs. We advise against using
the hard disk to store important files. The supplier shall not be responsible for any damage that may
result from the loss of files.
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [Scanner] icon on Home screen 4.
3. Make sure that no previous settings remain.
If a previous setting remains, press [Reset].
4. Place originals.
5. Press [Store File].
6. Press [Store to HDD].
7. If necessary, specify the stored file's information, such as [User Name], [File Name],
[Password], and [Select Folder].
• User Name
Press [User Name], and then select a user name. To specify an unregistered user name, press
[Manual Entry], and then enter the name. After specifying a user name, press [OK].
• File Name
Press [File Name], enter a file name, and then press [OK].
• Password
Press [Password], enter a password, and then press [OK]. Re-enter the password for
confirmation, and then press [OK].
• Select Folder
Press [Select Folder], specify the folder in which to save the stored files, and then press [OK].
Basic Procedure for Storing Scan Files
115
8. Press [OK].
9. If necessary, press [Scan Settings] to specify scanner settings such as resolution and scan
size.
10. Press [Start].
Checking a Stored File Selected from the List
This section explains how to preview a file selected from the list of stored files.
1. Press [Select Stored File].
2. Specify the folder in which the file you want to check is stored.
3. From the list of stored files, select the file you want to check.
You can select more than one file.
4. Press [Preview].
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Specifying the File Type
This section explains the procedure for specifying the file type of a file you want to send.
File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail
or Scan to Folder, and saving files on a memory storage device.
You can select one of the following file types:
• Single Page: [TIFF / JPEG], [PDF]
If you select a single-page file type when scanning multiple originals, one file is created for each
single page and the number of files sent is the same as the number of pages scanned.
• Multi-page: [TIFF], [PDF]
If you select a multi-page file type when scan multiple originals, scanned pages are combined and
sent as a single file.
Selectable file types differ depending on the scan settings and other conditions. For details about file
types, see "Notes about and limitations of file types", Scan.
1. Press [Send File Type / Name].
2. Select a file type.
If the File Type is set to [PDF], configure PDF File Setting as required.
3. Press [OK].
Specifying the File Type
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Specifying Scan Settings
1. Press [Scan Settings].
2. Specify resolution, scan size, and other settings, as required.
3. Press [OK].
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7. Document Server
This chapter describes frequently used Document Server functions and operations. For information not
included in this chapter, see Copy/ Document Server available on our website.
Storing Data
This section describes the procedure for storing documents on the Document Server.
• A document accessed with a correct password remains selected even after operations are
complete, and it can be accessed by other users. After the operation, be sure to press [Reset] to
cancel the document selection.
• The user name registered to a stored document in the Document Server is to identify the document
creator and type. It is not to protect confidential documents from others.
• When turning on the fax transmission or scanning by the scanner, make sure that all other
operations are ended.
File Name
A file name such as "COPY0001" and "COPY0002" is automatically attached to the scanned
document. You can change the file name.
User Name
You can register a user name to identify the user or user group that stored the documents. To assign
it, select the user name registered in the Address Book, or enter the name directly. Depending on
the security setting, [Access Privileges] may appear instead of [User Name].
For details about the Address Book, see "Registering Addresses and Users", Connecting the
Machine/ System Settings.
Password
To prevent unauthorized printing, you can specify a password for any stored document. A
protected document can only be accessed if its password is entered. If a password is specified for
the documents, the lock icon appears on the left side of the file name.
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Press the [Document Server] icon.
3. Press [To Scanning Screen].
4. Press [Target Fldr. to Store].
5. Specify a folder in which to store the document, and then press [OK].
6. Press [User Name].
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7. Specify a user name, and then press [OK].
The user names shown are names that were registered in the Address Book. To specify a name not
shown in the screen, press [Manual Entry], and then enter a user name.
8. Press [File Name].
9. Enter a file name, and then press [OK].
10. Press [Password].
11. Enter a password with the number keys, and then press [OK].
You can use four to eight digits for the password.
12. For double-check, enter the password again, and then press [OK].
13. Place the original.
14. Select the paper tray.
15. Specify the original scanning conditions.
16. Press [Start].
The original is scanned. The document is saved in the Document Server.
After scanning, a list of folders will be displayed. If the list does not appear, press [Finish Scanning].
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120
Printing Stored Documents
Prints stored documents on the Document Server.
The items you can specify on the printing screen are as follows:
• Paper tray
• The number of prints
• [Finishing] ([Sort])
• [Edit / Stamp] ([Margin Adj.], [Stamp])
• [2 Sided Copy Top to Top], [2 Sided Copy Top to Bottom]
For details about each function, see Copy/ Document Server.
1. Select a folder.
2. Select a document to be printed.
3. When printing two or more documents at a time, repeat Step 2.
Up to 30 documents can be printed.
4. When specifying printing conditions, press [To Printing Screen], and then configure print
settings.
5. Enter the number of print copies with the number keys.
The maximum quantity that can be entered is 99.
6. Press [Start].
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7. Document Server
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8. Web Image Monitor
This chapter describes frequently used Web Image Monitor functions and operations. For information
not included in this chapter, see Connecting the Machine/ System Settings available on our website or
Web Image Monitor Help.
Displaying Top Page
This section explains the Top Page and how to display Web Image Monitor.
• When entering an IPv4 address, do not begin segments with zeros. For example: If the address is
"192.168.001.010", you must enter it as "192.168.1.10".
1. Start your web browser.
2. Enter "http://(machine's IP address or host name)/" in your web browser's URL bar.
Top Page of Web Image Monitor appears.
If the machine's host name has been registered on the DNS or WINS server, you can enter it.
When setting SSL, a protocol for encrypted communication, under environment which server
authentication is issued, enter "https://(machine's IP address or host name)/".
Web Image Monitor is divided into the following areas:
5
4
3
2
1
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1. Menu area
If you select a menu item, its content will be shown.
2. Header area
Display icons for the links to Help and the keyword search function. This area also displays [Login] and
[Logout], which allows you to switch between the administrator and guest mode.
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3. Refresh/Help
(Refresh): Click at the upper right in the work area to update the machine information. Click the web
browser's [Refresh] button to refresh the entire browser screen.
(Help): Use Help to view or download Help file contents.
4. Basic Information area
Display the basic information of the machine.
5. Work area
Display the contents of the item selected in the menu area.
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9. Adding Paper and Toner
This chapter describes how to load paper into the paper tray and recommended paper sizes and types.
Loading Paper
Precautions for Loading Paper
• When loading paper, take care not to trap or injure your fingers.
• If Tray 2 and 3 are installed, do not pull out more than one tray at a time when you are
changing or replenishing paper or resolving paper jams. Pressing down forcefully on the
machine's upper surfaces can result in malfunctions and/or user injury.
• Do not stack paper over the limit mark.
• To prevent multiple sheets from being fed at once, fan the paper before loading it.
• If you load paper when only a few sheets of paper remain in the tray, multiple sheet feeding may
occur. Remove any remaining paper, stack them with the new sheets of paper, and then fan the
entire stack before loading it into the tray.
• Straighten curled or warped paper before loading.
• For details about the paper sizes and types that can be used, see page 134 "Recommended
Paper Sizes and Types".
• You might at times hear a rustling noise from paper moving through the machine. This noise does
not indicate a malfunction.
Loading Paper into Paper Trays
Every paper tray is loaded in the same way.
In the following example procedure, paper is loaded into Tray 1.
• Check the paper edges are aligned at the right side.
• If a paper tray is pushed vigorously when putting it back into place, the position of the tray's side
fences may slip out of place.
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• When loading a low number of sheets, be sure not to squeeze the side fences in too tightly. If the
side fences are squeezed too tightly against the paper, the edges may crease or the paper may
misfeed.
1. Check that paper in the paper tray is not being used, and then pull the tray carefully out
until it stops.
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2. Square the paper and load it print side up.
Do not stack paper over the limit mark.
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3. Carefully push the paper tray fully in.
• Various sizes of paper can be loaded in the paper trays by adjusting the positions of side fences
and end fence. For details, see "Changing the Paper Size in Paper Trays", Paper Specifications and
Adding Paper.
Loading Paper into the Bypass Tray
Use the bypass tray to use OHP transparencies, adhesive labels, translucent paper, and paper that
cannot be loaded in the paper trays.
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126
• The maximum number of sheets you can load at the same time depends on paper type. Do not
stack paper over the limit mark. For the maximum number of sheets you can load, see page 134
"Recommended Paper Sizes and Types".
1. Open the bypass tray.
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2. Load the paper face down until you hear the beep.
3. Align the paper guides to the paper size.
If the guides are not flush against the paper, images might be skewed or paper misfeeds might
occur.
DCH046
• When you use the bypass tray, it is recommended to load the paper in orientation.
• Pull the extender out when loading A4 , 8
1
/
2
× 11 or larger size paper in the bypass tray.
• When loading thick paper or OHP transparencies, specify the paper size and the paper type.
• Letterhead paper must be loaded in a specific orientation. For details, see page 130 "Loading
Orientation-fixed Paper or Two-sided Paper".
• You can load envelopes into the bypass tray. Envelopes must be loaded in a specific orientation.
For details, see page 139 "Envelopes".
Loading Paper
127
• When copying from the bypass tray, see "Copying from the Bypass Tray", Copy/ Document
Server. When printing from a computer, see page 128 "Printing from the Bypass Tray Using the
Printer Function".
• When the [Notification Sound] is set to [No Sound], it does not sound if you load paper into the
bypass tray. For details about [Notification Sound], see "Screen Features", Connecting the
Machine/ System Settings.
Printing from the Bypass Tray Using the Printer Function
• If you select [Machine Setting(s)] in [Bypass Tray] under [Tray Setting Priority] in [System] of the
Printer Features menu, the settings made using the control panel have priority over the printer driver
settings. For details, see "System", Print.
• The default of [Bypass Tray] is [Driver / Command].
• Settings remain valid until they are changed.
• For details about setting printer drivers, see "Printing Documents", Print.
• (mainly Europe and Asia)
• [A4 ] is the default setting for [Printer Bypass Paper Size].
• (mainly North America)
• [8
1
/
2
× 11 ] is the default setting for [Printer Bypass Paper Size].
Specifying regular sizes using the control panel
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [User Tools] icon ( ) on Home screen 4.
3. Press [Tray Paper Settings].
4. Press [Printer Bypass Paper Size].
5. Select the paper size.
9. Adding Paper and Toner
128
6. Press [OK].
7. Press [User Tools] ( ) on the top right of the screen.
8. Press [Home] ( ) at the bottom of the screen in the center.
Specifying a custom size paper using the control panel
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [User Tools] icon ( ) on Home screen 4.
3. Press [Tray Paper Settings].
4. Press [Printer Bypass Paper Size].
5. Press [Custom Size].
If a custom size is already specified, press [Change Size].
6. Press [Horizontal].
7. Enter the horizontal size using the number keys, and then press [ ].
8. Press [Vertical].
9. Enter the vertical size using the number keys, and then press [ ].
10. Press [OK] twice.
11. Press [User Tools] ( ) on the top right of the screen.
12. Press [Home] ( ) at the bottom of the screen in the center.
• When loading thick paper or OHP transparencies, specify the paper size and the paper type.
Specifying thick paper or OHP transparencies for paper type using the control panel
• Certain types of OHP transparencies for color printing cannot be used. For details about types that
can be used, contact your sales or service representative.
Loading Paper
129
• Use A4 or 8
1
/
2
× 11 size OHP transparencies, and specify their size.
• Usually only one side of OHP transparencies can be used for printing. Be sure to load them with the
print side down.
• When printing onto OHP transparencies, remove printed sheets one by one.
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [User Tools] icon ( ) on Home screen 4.
3. Press [Tray Paper Settings].
4. Press [Printer Bypass Paper Size], and then specify the paper size.
5. Press [OK].
6. Press [ Next].
7. Press [Paper Type: Bypass Tray].
8. Select the proper items, according to the paper type you want to specify.
• Press [OHP (Transparency)] on the [Paper Type] area when loading OHP transparencies.
• To load thick paper, press [Do not Display] on the [Paper Type] area, and then select the
appropriate paper thickness in the [Paper Thickness] area.
9. Press [OK].
10. Press [User Tools] ( ) on the top right of the screen.
11. Press [Home] ( ) at the bottom of the screen in the center.
• We recommend that you use specified OHP transparencies.
• For details about paper thickness, see "Tray Paper Settings", Connecting the Machine/ System
Settings.
Loading Orientation-fixed Paper or Two-sided Paper
Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, or
copied paper) might not be printed correctly, depending on how the originals and paper are placed.
9. Adding Paper and Toner
130
Settings for the User Tools
• Copier mode
Specify [Yes] for [Letterhead Setting] in [Input / Output] under the Copier / Document Server
Features menu, and then place the original and paper as shown below.
• Printer mode
Specify [Auto Detect] or [On (Always)] for [Letterhead Setting] in [System] under the Printer
Features menu, and then place the paper as shown below.
For details about the letterhead settings, see "Input / Output", Copy/ Document Server, or
"System", Print.
Original orientation and paper orientation
The meanings of the icons are as follows:
Icon Meaning
Place or load paper scanned or printed side face up.
Place or load paper scanned or printed side face down.
• Original orientation
Original orientation Exposure glass ADF
Readable orientation
Loading Paper
131
Original orientation Exposure glass ADF
Unreadable
orientation
• Copy
• Scanner
• Paper orientation
• Copier mode
Copy side Paper trays Bypass tray
One-sided
Two-sided Unavailable
• Printer mode
Print side Paper trays Bypass tray
One-sided
Two-sided Unavailable
• In copier mode:
• For details about how to make two-sided copies, see page 65 "Duplex Copying".
9. Adding Paper and Toner
132
• In printer mode:
• To print on letterhead paper when [Auto Detect] is specified for [Letterhead Setting], you must
specify [Letterhead] as the paper type in the printer driver's settings.
• If a print job is changed partway through printing from one-sided to two-sided printing, one-
sided output after the first copy may be printed facing a different direction. To ensure all
paper is output facing the same direction, specify different input trays for one-sided and two-
sided printing. Note also that two-sided printing must be disabled for the tray specified for
one-sided printing.
• For details about how to make two-sided prints, see page 98 "Printing on Both Sides of
Sheets".
Loading Paper
133
Recommended Paper
Recommended Paper Sizes and Types
This section describes recommended paper sizes and types.
• If you use paper that curls, either because it is too dry or too damp, a paper jam may occur.
• Do not use paper designed for inkjet printers, as these may stick to the fusing unit and cause a
misfeed.
• When you load OHP transparencies, check the front and back of the sheets, and place them
correctly, or a misfeed might occur.
Tray 1
Paper type and weight Paper size Paper capacity
60–163 g/m
2
(16 lb. Bond–
90 lb. Index)
Plain Paper 1–Thick Paper 2
Select the paper size using
the Tray Paper Settings menu:
A4 , A5 , B5 JIS , 8
1
/
2
× 11 , 5
1
/
2
×8
1
/
2
250 sheets
60–163 g/m
2
(16 lb. Bond–
90 lb. Index)
Plain Paper 1–Thick Paper 2
Custom size:
Vertical: 139.5–216.0 mm
Horizontal: 210.0–297.0
mm
Vertical: 5.50–8.50 inches
Horizontal: 8.27–11.69
inches
250 sheets
9. Adding Paper and Toner
134
Trays 2 and 3
Paper type and weight Paper size Paper capacity
60–163 g/m
2
(16 lb. Bond–
90 lb. Index)
Plain Paper 1–Thick Paper 2
Select the paper size using the
Tray Paper Settings menu:
A4 , A5 , B5 JIS , 8
1
/
2
×
14 , 8
1
/
2
× 13 , 8
1
/
2
×
11 , 8
1
/
4
× 14 , 8
1
/
4
×
13 , 8 × 13 , 7
1
/
4
×
10
1
/
2
, 5
1
/
2
× 8
1
/
2
,
8
1
/
2
× 12 , 8
1
/
2
× 13
2
/
5
500 sheets
60–163 g/m
2
(16 lb. Bond–
90 lb. Index)
Plain Paper 1–Thick Paper 2
Custom size:
Vertical: 139.5–216.0 mm
Horizontal: 210.0–356.6 mm
Vertical: 5.50–8.50 inches
Horizontal: 8.27–14.03
inches
500 sheets
Bypass tray
Paper type and weight Paper size Paper capacity
60–220 g/m
2
(16 lb. Bond–
80 lb. Cover)
Plain Paper 1–Thick Paper 3
Select the paper size
*1
:
A4 , A5 , A6 , B5 JIS
, B6 JIS ,
8
1
/
2
× 14 , 8
1
/
2
× 13 ,
8
1
/
2
× 11 , 8
1
/
4
× 14 ,
8
1
/
4
× 13 , 8 × 13 , 8 ×
10 ,
7
1
/
4
× 10
1
/
2
, 5
1
/
2
×
8
1
/
2
, 16K , 8
1
/
2
× 12
, 8
1
/
2
× 13
2
/
5
• Plain Paper 1–Plain
Paper 2: 100 sheets
• Middle Thick –Thick
Paper 3:
*3
Recommended Paper
135
Paper type and weight Paper size Paper capacity
60–220 g/m
2
(16 lb. Bond–
80 lb. Cover)
Plain Paper 1–Thick Paper 3
Custom size
*2
:
Vertical: 76.2–216.0 mm
Horizontal: 139.0–600.0 mm
Vertical: 3.00–8.50 inches
Horizontal: 5.48–23.62
inches
• Plain Paper 1–Plain
Paper 2: 100 sheets
• Middle Thick–Thick
Paper 3:
*3
OHP transparencies A4 , 8
1
/
2
× 11 10 sheets
Translucent paper A4 10 sheets
Label paper (adhesive labels) A4 , 8
1
/
2
× 11 1 sheet
Envelopes Select the paper size
*1
:
4
1
/
8
× 9
1
/
2
, 3
7
/
8
× 7
1
/
2
, C5 Env , C6 Env , DL
Env
*3
*1
For copier mode, see "Copying onto Regular Size Paper", Copy/ Document Server. For printer mode,
see page 128 "Specifying regular sizes using the control panel".
*2
Enter the paper size. For copier mode, see "Copying onto Custom Size Paper", Copy/ Document
Server. For printer mode, see page 129 "Specifying a custom size paper using the control panel".
*3
Do not stack over the limit mark. The number of sheets you can load in the paper tray varies depending
on the weight and condition of the paper.
Paper Thickness
Paper Thickness
*1
Paper weight
Plain Paper 1 60–74 g/m
2
(16–20 lb. Bond)
Plain Paper 2 75–81 g/m
2
(20 lb. Bond)
Middle Thick 82–105 g/m
2
(20–28 lb. Bond)
Thick Paper 1 106–130 g/m
2
(28 lb. Bond–35 lb. Bond)
Thick Paper 2 131–163 g/m
2
(35 lb. Bond–90 lb. Index)
Thick Paper 3 164–220 g/m
2
(90 lb. Index –80 lb. Cover)
9. Adding Paper and Toner
136
*1
Print quality will decrease if the paper you are using is close to the minimum or maximum weight.
Change the paper weight setting to thinner or thicker.
• Certain types of paper, such as translucent paper or OHP transparencies, may produce noise
when delivered. This noise does not indicate a problem and print quality is unaffected.
• The paper capacity described in the tables above is an example. Actual paper capacity might be
lower, depending on the paper type.
• When loading paper, make sure the stack height does not exceed the limit mark of the paper tray.
• If multiple sheet feeding occurs, fan sheets thoroughly or load sheets one by one from the bypass
tray.
• Flatten out curled sheets before loading them.
• Depending on the paper sizes and types, the copy/print speed may be slower than usual.
• When loading thick paper of 106–220 g/m
2
(28 lb. Bond–80 lb. Cover), see page 138 "Thick
paper".
• When loading envelopes, see page 139 "Envelopes".
• When using paper of 60–65 g/m
2
(16–17 lb. Bond), we recommend that you specify [Special
Paper 1] for paper type in order to get better output quality.
• When copying or printing onto letterhead paper, the paper placing orientation is different
depending on which function you are using. For details, see page 130 "Loading Orientation-fixed
Paper or Two-sided Paper".
• If you load paper of the same size and same type in two or more trays, the machine automatically
feeds from one of the trays in which [Yes] is selected for [Apply Auto Paper Select] when the first
tray in use runs out of paper. This function is called Auto Tray Switching. This saves interrupting a
copy run to replenish paper when making a large number of copies. You can specify the paper
type of the paper trays under [Paper Type]. For details, see "Tray Paper Settings", Connecting the
Machine/ System Settings. For the setting procedure of the Auto Tray Switching function, see
"General Features", Copy/ Document Server.
• When loading label paper:
• We recommend that you use specified label paper.
• Press [
], and then select the appropriate paper thickness for [Paper Type].
• When loading OHP transparencies:
• When copying onto OHP transparencies, see "Copying onto OHP Transparencies", Copy/
Document Server.
• When printing on OHP transparencies from the computer, see page 129 "Specifying thick
paper or OHP transparencies for paper type using the control panel".
• Fan OHP transparencies thoroughly whenever you use them. This prevents OHP
transparencies from sticking together, and from feeding incorrectly.
Recommended Paper
137
• Remove copied or printed sheets one by one.
• When loading translucent paper:
• When loading translucent paper, always use long grain paper, and set the paper direction
according to the grain.
• Translucent paper easily absorbs humidity and becomes curled. Remove curl in the translucent
paper before loading.
• Remove copied or printed sheets one by one.
• When loading coated paper:
• To print on coated paper from the bypass tray or paper trays: press [User Tools], press [Tray
Paper Settings], and then, for each tray's [Paper Type] be sure to specify [Coated Paper] for
[Paper Type]. Specify the thickness of the paper under [Paper Thickness] according to the
weight of the paper you are printing on.
• When loading coated sheets, fan them for each use.
• If coated sheets of paper jam, make noise, or if more than one sheet is fed at a time, feed
them from the bypass tray one at a time.
Thick paper
This section gives you various details about and recommendations concerning thick paper.
When loading thick paper of 106–163 g/m
2
(28 lb. Bond–90 lb. Index) in the paper trays, or 106–
220 g/m
2
(28 lb. Bond–80 lb. Cover) in the bypass tray, follow the recommendations below to
prevent misfeeds and loss of image quality.
• Store all your paper in the same environment - a room where the temperature is 20–25°C (68–
77°F) and the humidity is 30–65%.
• When loading paper in the paper trays, be sure to load at least 20 sheets. Also, be sure to position
the side fences flush against the paper stack.
• Jams and misfeeds can occur when printing on thick smooth paper. To prevent such problems, be
sure to fan smooth paper thoroughly before loading them. If paper continues to become jammed or
feed in together even after they are fanned, load them one by one from the bypass tray.
• When loading thick paper, set the paper direction according to its grain, as shown in the following
diagram:
Direction of paper grain Paper trays Bypass tray
Not
recommended
9. Adding Paper and Toner
138
Direction of paper grain Paper trays Bypass tray
• Select [Thick Paper 1], [Thick Paper 2], or [Thick Paper 3] as the paper thickness in [Tray Paper
Settings].
• Even if thick paper is loaded as described above, normal operations and print quality might still not
be possible, depending on the paper type.
• Prints might have prominent vertical creases.
• Prints might be noticeably curled. Flatten out prints if they are creased or curled.
Envelopes
This section gives you various details about and recommendations concerning envelopes.
• Do not use window envelopes.
• Misfeeds might occur depending on the length and shape of the flaps.
• Before loading envelopes, press down on them to remove any air from inside, flatten out all four
edges. If they are bent or curled, flatten their leading edges (the edge going into the machine) by
running a pencil or ruler across them.
• Fan the envelopes before loading them to separate them and prevent the glue on them from
causing them to stick together. If fanning does not prevent them sticking together, load them one by
one. Note that some types of envelopes cannot be used with this machine.
In copier mode
When copying onto envelopes, load them according to the applicable orientation shown below:
Recommended Paper
139
How to load envelopes
Orientation of envelopes Exposure glass Bypass tray
Side-opening envelopes
• Flaps: closed
• Side to be scanned: face
down
• Flaps: closed
• Side to be printed: face
down
When loading envelopes, specify the envelope size and thickness. For details, see "Copying onto
Envelopes", Copy/ Document Server.
In printer mode
When printing onto envelopes, load them according to the applicable orientation shown below:
How to load envelopes
Types of envelopes Bypass tray
Side-opening envelopes
• Flaps: closed
• Side to be printed: face down
When loading envelopes, select "Envelope" as the paper types using both [Tray Paper Settings]
and printer driver and specify the thickness of envelopes. For details, see "Printing on Envelopes",
Print.
9. Adding Paper and Toner
140
To print on envelopes that are loaded with their short edges against the machine body, rotate the
print image by 180 degrees using the printer driver.
Recommended envelopes
For information about recommended envelopes, contact your local dealer.
For details about the sizes of envelopes you can load, see page 134 "Recommended Paper Sizes
and Types".
• Load only one size and type of envelope at a time.
• The Duplex function cannot be used with envelopes.
• Output quality on envelopes may be uneven if parts of an envelope have differing thicknesses. Print
one or two envelopes to check print quality.
• Flatten out prints if they are creased or curled.
• Check the envelopes are not damp.
• High temperature and high humidity conditions can reduce print quality and cause envelopes to
become creased.
• Depending on the environment, copying or printing on envelopes may wrinkle them even if they
are recommended.
• Certain types of envelopes might come out creased, dirtied, or misprinted. If you are printing a
solid color on an envelope, lines may appear where the overlapped edges of the envelope make it
thicker.
Recommended Paper
141
Adding Toner
This section explains precautions when adding toner, how to send faxes or scanned documents when
the toner has run out, and how to dispose of used toner.
• Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite
on contact with naked flame.
• Do not store toner (new or used) or toner containers anywhere near naked flames. Doing so
risks fire and burns. Toner will ignite on contact with naked flame.
• Do not use a vacuum cleaner to remove spilled toner (including used toner). Absorbed toner
may cause a fire or explosion due to electrical contact flickering inside the vacuum cleaner.
However, it is possible to use a vacuum cleaner that is explosion-proof and dust ignition-proof. If
toner is spilled on the floor, remove the spilled toner slowly using a wet cloth, so that the toner is
not scattered.
• The following explains the warning messages on the plastic bag used in this product's
packaging.
• Keep the polythene materials (bags, etc.) supplied with this machine away from babies
and small children at all times. Suffocation can result if polythene materials are brought into
contact with the mouth or nose.
• Do not crush or squeeze toner containers. Doing so can cause toner spillage, possibly resulting
in dirtying of skin, clothing, and floor, and accidental ingestion.
• Store toner (new or used), toner containers, and components that have been in contact with
toner out of reach of children.
• If toner or used toner is inhaled, gargle with plenty of water and move into a fresh air
environment. Consult a doctor if necessary.
• If toner or used toner gets into your eyes, flush immediately with large amounts of water. Consult
a doctor if necessary.
• If toner or used toner is swallowed, dilute by drinking a large amount of water. Consult a doctor
if necessary.
9. Adding Paper and Toner
142
• When removing jammed paper or replacing toner, avoid getting toner (new or used) on your
clothing. If toner comes into contact with your clothing, wash the stained area with cold water.
Hot water will set the toner into the fabric and make removing the stain impossible.
• When removing jammed paper or replacing toner, avoid getting toner (new or used) on your
skin. If toner comes into contact with your skin, wash the affected area thoroughly with soap and
water.
• When replacing a toner or waste toner container or consumables with toner, make sure that the
toner does not splatter. Put the waste consumables in a bag after they are removed. For
consumables with a lid, make sure that the lid is shut.
• Always replace the toner cartridge when a notification appears on the machine.
• Fault may occur if you use toner other than the recommended type.
• When adding toner, do not turn off the main power. If you do, settings will be lost.
• Store toner where it will not be exposed to direct sunlight, temperatures above 35°C (95°F), or
high humidity.
• Store toner horizontally.
• Do not shake the toner cartridge with its mouth down after removing it. Residual toner may scatter.
• Do not repeatedly install and remove toner cartridges. This will result in toner leakage.
Follow the instruction on the screen regarding how to replace a toner cartridge.
• If "Toner Cartridge is almost empty." appears on the system message widget, the toner has almost
run out. Have a replacement toner cartridge at hand.
• If appears when there is a lot of toner, hold the cartridge with the opening upward, shake it
well, and then reinstall it.
• When "No Toner" appears on the system message widget, you can check the name of the required
toner and the replacement procedure using the [ Add Toner] screen. To display the [ Add
Toner] screen, press [Check Status], and then press [Check] in the [Mach. Status] area in the
[Mach./Applic. Stat] tab.
• For details about how to check contact number where you can order supplies, see "Inquiry",
Maintenance and Specifications.
Adding Toner
143
Sending Faxes or Scanned Documents When Toner Has Run Out
When the machine has run out of toner, the indicator on the display lights. Note that even if there is no
toner left, you can still send faxes or scanned documents.
• If number of communications executed after the toner has run out and not listed in the automatically
output Journal exceeds 200, communication is not possible.
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [Fax] icon or the [Scanner] icon on Home
screen 4.
3. Press [Exit], and then perform transmission operation.
The error message disappears.
• Any reports are not printed.
Disposing of Used Toner
This section describes what to do with used toner.
Toner cannot be re-used.
Pack used toner containers in the container's box or a bag to prevent the toner from leaking out of the
container when you dispose of it.
(mainly Europe and Asia)
If you want to discard your used toner container, please contact your local sales office. If you discard it
by yourself, treat it as general plastic waste material.
(mainly North America)
Please see our local company website for information on the recycling of supply products, or you can
recycle items according to the requirements of your local municipalities or private recyclers.
9. Adding Paper and Toner
144
10. Troubleshooting
This chapter describes basic troubleshooting procedures.
When a Status Icon Is Displayed
This section describes the status icons displayed when the machine requires the user to remove misfed
paper, to add paper, or to perform other procedures.
Status Icon Status
: Paper Misfeed icon Appears when a paper misfeed occurs.
For details about removing jammed paper, see "Removing
Jammed Paper", Troubleshooting.
: Original Misfeed icon Appears when an original misfeed occurs.
For details about removing jammed paper, see "Removing
Jammed Paper", Troubleshooting.
: Load Paper icon Appears when paper runs out.
For details about loading paper, see "Loading Paper",
Paper Specifications and Adding Paper.
: Add Toner icon Appears when toner runs out.
For details about adding toner, see "Adding Toner",
Maintenance and Specifications.
: Waste Toner Full icon Appears when the waste toner bottle is full.
Contact your service representative.
: Service Call icon Appears when the machine is malfunctioning or requires
maintenance.
: Open Cover icon Appears when one or more covers of the machine are
open.
145
When the Indicator Lamp for [Check Status] Is
Lit or Flashing
If the indicator lamp for [Check Status] lights up or flashes, press [Check Status] to display the [Check
Status] screen. Check the status of each function in the [Check Status] screen.
[Check Status] screen
DDJ007
3
1
4
2
1. [Mach./Applic. Stat] tab
Indicates the status of the machine and each function.
2. [Check]
If an error occurs in the machine or a function, press [Check] to view details.
Pressing [Check] displays an error message or the corresponding function screen. Check the error message
displayed on the function screen and take the appropriate action. For details about how to resolve the
problems described in error messages, see "When Messages Appear", Troubleshooting.
3. Messages
Displays a message that indicates the status of the machine and each function.
4. Status icons
The status icons that can be displayed are described below:
: The function is performing a job.
: An error has occurred on the machine.
: The function cannot be used because an error has occurred in the function or machine. This icon may also
appear if the toner is running low.
The following table explains problems that cause the indicator lamp for [Check Status] to light or flash.
10. Troubleshooting
146
Problem Cause Solution
Documents and reports do
not print out.
The paper output tray is full. Remove the prints from the tray.
Documents and reports do
not print out.
There is no paper left. Load paper. For details about loading
paper, see "Loading Paper", Paper
Specifications and Adding Paper.
An error has occurred. A function which has the
status "Error Occurred" in
the [Check Status] screen is
defective.
Press [Check] in the function which the
error has occurred. Then read the
displayed message, and take the
appropriate action. For details about
error messages and their solutions, see
"When Messages Appear",
Troubleshooting.
You can use other functions normally.
The machine is unable to
connect to the network.
A network error has
occurred.
• Check that the machine is
correctly connected to the
network and that the machine is
correctly set. For details about
how to connect the network, see
"Connecting to the Interface",
Connecting the Machine/ System
Settings.
• For details about connecting to
the network, contact your
administrator.
• If the indicator lamp is still lit even
after you try to solve the problem
as described here, contact your
service representative.
When the Indicator Lamp for [Check Status] Is Lit or Flashing
147
When the Machine Makes a Beeping Sound
The following table describes the meaning of the various beep patterns that the machine issues to alert
users about left originals and other machine conditions.
Beep pattern Meaning Cause
Single short beep Panel/screen input
accepted.
A screen key was pressed.
Short, then long beep Panel/screen input rejected. An invalid key was pressed on the
screen, or the entered password was
incorrect.
Single long beep Job completed successfully. A Copier/Document Server Features
job has finished.
2 long beeps Machine has warmed up. When the power is turned on or the
machine exits Sleep mode, the
machine has fully warmed up and is
ready for use.
5 long beeps Soft alert An auto reset was performed through
the simple screen of the Copier/
Document Server function or the
Scanner function.
5 long beeps repeated four
times.
Soft alert An original has been left on the
exposure glass or paper tray is empty.
5 short beeps repeated five
times.
Strong alert The machine requires user attention
because paper has jammed, the toner
needs replenishing, or other problems
have occurred.
• Users cannot mute the machine's beep alerts. When the machine beeps to alert users of a paper
jam or toner request, if the machine's covers are opened and closed repeatedly within a short
space of time, the beep alert might continue, even after normal status has resumed.
• You can enable or disable beep alerts. For details about Sound, see "DEVICE", Connecting the
Machine/ System Settings.
10. Troubleshooting
148
When You Have Problems Operating the
Machine
Problem Cause Solution
When the machine is turned
on, the only icon that
appears on the home screen
is the [Copier] icon.
Functions other than the
copier function are not yet
ready.
Wait a little longer.
The machine has just been
turned on and the User Tools
screen is displayed, but the
User Tools menu has items
missing.
Functions other than the
copier function are not yet
ready. Time required varies
by function. Functions
appear in the User Tools
menu when they become
ready for use.
Wait a little longer.
The indicator lamp remains
lit and the machine does not
enter Sleep mode even
though [Energy Saver] was
pressed.
In some cases, the machine
does not enter Sleep mode
when [Energy Saver] is
pressed.
Before you press [Energy Saver],
check that Sleep mode can be
enabled. For details about enabling
Sleep mode, see "Saving Energy",
Getting Started.
The display is turned off. The machine is in Sleep
mode.
Touch the display panel.
Nothing happens when the
display panel is touched.
The power is turned off. Make sure the main power indicator is
off, and then turn on the power.
The power turns off
automatically.
The Weekly Timer setting is
set to [Main Power Off].
Change the Weekly Timer setting. For
details about the Weekly Timer setting,
see "Timer Settings", Connecting the
Machine/ System Settings.
The user code entry screen is
displayed.
Users are restricted by User
Code Authentication.
For details about how to log in when
User Code Authentication is enabled,
see "When the Authentication Screen is
Displayed", Getting Started.
The Authentication screen
appears.
User Authentication is set. See "When the Authentication Screen
is Displayed", Getting Started.
When You Have Problems Operating the Machine
149
Problem Cause Solution
An error message is still
displayed, even if misfed
paper is removed.
Paper is still jammed in the
tray.
Remove the jammed paper by
following the procedures displayed on
the control panel. For details about
removing jammed paper, see
"Removing Jammed Paper",
Troubleshooting.
An error message is still
displayed, even if the
indicated cover is closed.
One or more of the covers
that are not indicated are
still open.
Close all the covers of the machine.
Images are printed on the
reverse side of the paper.
You may have loaded the
paper incorrectly.
Load the paper correctly. For details
about loading paper, see "Loading
Paper", Paper Specifications and
Adding Paper.
Misfeeds occur frequently. Using curled paper often
causes misfeeds, soiled
paper edges, or slipped
positions while stack printing
is performed.
• Flatten the paper with your hands
to straighten out the curl.
• Load the paper up side down so
that the curled edges face
downward. For details about
recommended paper, see
"Recommended Paper", Paper
Specifications and Adding Paper.
• Place the cut paper on a flat
surface to prevent it from curling,
and do not lean it against the
wall. For details about the proper
way to store paper, see "Paper
Storage", Paper Specifications
and Adding Paper.
10. Troubleshooting
150
Problem Cause Solution
Misfeeds occur frequently. The tray's side or end fences
may not be set properly.
• Remove the misfed paper. For
details about removing jammed
paper, see "Removing Jammed
Paper", Troubleshooting.
• Check that the side or end fences
are set properly. Also, check that
the side fences are locked. For
details about setting the side and
end fences, see "Changing the
Paper Size", Paper Specifications
and Adding Paper.
Misfeeds occur frequently. Copy paper size setting is
not correct.
• Remove the misfed paper. For
details about removing jammed
paper, see "Removing Jammed
Paper", Troubleshooting.
Misfeeds occur frequently. There is a foreign object on
the output tray.
• Remove the misfed paper. For
details about removing jammed
paper, see "Removing Jammed
Paper", Troubleshooting.
• Do not place anything on the
output tray.
Misfeeds occur when
printing to envelopes.
The envelopes are curled. Make sure you fully flatten curled
envelopes before you load them. Do
not stack envelopes over the specified
limit for the paper tray. If misfeeds still
occur after the envelopes have been
flattened, load envelopes on the tray
one at a time and print them
individually. For details about how to
load envelopes, see "Envelopes",
Paper Specifications and Adding
Paper.
When You Have Problems Operating the Machine
151
Problem Cause Solution
When printing to envelopes,
the envelopes may be fed in
together, or the envelopes
may not be fed.
The envelopes are curled. Make sure you fully flatten curled
envelopes before you load them. Do
not stack envelopes over the specified
limit for the paper tray. If misfeeds still
occur after the envelopes have been
flattened, load envelopes on the tray
one at a time and print them
individually. For details about how to
load envelopes, see "Envelopes",
Paper Specifications and Adding
Paper.
Cannot print in duplex
mode.
You have selected a paper
tray that is not set for duplex
printing.
Change the setting for "Apply Duplex"
in "Tray Paper Settings" to enable
duplex printing for the paper tray. For
details about setting "Apply Duplex",
see "Tray Paper Settings", Connecting
the Machine/ System Settings.
Cannot print in duplex
mode.
You have selected a paper
type that cannot be used for
duplex printing.
In "Tray Paper Settings", select a paper
type that can be used for duplex
printing. For details about setting
"Paper Type", see "Tray Paper
Settings", Connecting the Machine/
System Settings.
The machine does not turn
off in 7 minutes after the
main power is turned off.
The machine cannot perform
the shutdown procedure.
Repeat the shutdown procedure. If the
machine does not turn off, contact your
service representative.
An error has occurred when
the Address Book is
changed from the display
panel or Web Image
Monitor.
The Address Book cannot be
changed while you delete
the multiple stored
documents.
Wait a while, and then retry the
operation.
10. Troubleshooting
152
Problem Cause Solution
Cannot use Web Image
Monitor to print documents
stored in Document Server.
When print volume limits are
specified, users cannot print
beyond their print volume
limit. Print jobs selected by
users who have reached
their print volume limits will
be canceled.
• For details about specifying print
volume limits, see Security Guide.
• To view the status of a print job,
see [Print Job History]. In Web
Image Monitor, click [Job] on the
[Status/Information] menu. And
then click [Print Job History] in
"Document Server".
The function does not run or
cannot be used.
If you cannot carry out your
job, it may be that the
machine is being used by
another function.
Wait until the current job is completed
before trying again.
For details about Function
Compatibility, see "When Multiple
Functions Cannot Be Executed
Simultaneously", Troubleshooting.
The print image is not
properly positioned on the
paper.
• The machine has not
detected the paper
type and/or width
correctly.
• The print position is not
aligned properly.
Contact the machine administrator or
your service representative.
• There are times when images might not turn out as you want because of paper type, paper size, or
paper capacity problems, use the recommended paper. For details about recommended paper,
see page 134 "Recommended Paper Sizes and Types".
When Multiple Functions Cannot Be Executed Simultaneously
If you cannot carry out your job, it may be that the machine is being used by another function.
Wait until the current job is completed before trying again. In certain cases, you can carry out another
job using a different function while the current job is being performed.
For details about Function Compatibility, see "Function Compatibility", Troubleshooting.
When You Have Problems Operating the Machine
153
Messages Displayed When You Use the Copy/
Document Server Function
• If you cannot make copies as you want because of the paper type, paper size or paper capacity
problems, use recommended paper. For details about recommended paper, see page 134
"Recommended Paper Sizes and Types".
Message Cause Solution
"Cannot delete the folder
because it contains files with
passwords. Delete the files
with passwords, or please
contact the file
administrator."
The folder cannot be deleted
because it contains a locked
original.
Unlock the locked original to delete it.
For details about locked files, see
Security Guide.
"Cannot display preview of
this page."
The image data may have
been corrupted.
Press [Exit] to display the preview
screen without a thumbnail.
If the selected document contains
several pages, press [Switch] on the
"Display Page" area to change the
page, and then a preview of the next
page will appear.
"Check paper size." An irregular paper size is
set.
If you press [Start], the copy will start
using the selected paper.
"Exceeded the maximum
number of sheets that can be
used. Copying will be
stopped."
The number of pages the
user is permitted to copy has
been exceeded.
For details about how to check the
number of copies available per user,
see Security Guide.
"File being stored exceeded
max. number of pages per
file. Copying will be
stopped."
The scanned originals have
too many pages to store as
one document.
Press [Exit], and then store again with
an appropriate number of pages.
10. Troubleshooting
154
Message Cause Solution
"Maximum number of sets is
n."
("n" is replaced by a
variable.)
The number of copies
exceeds the maximum copy
quantity.
You can change the maximum copy
quantity from [Max. Copy Quantity] in
[General Features] under [Copier /
Document Server Features]. For details
about Max. Copy Quantity, see
"General Features", Copy/ Document
Server.
"Memory is full. nn originals
have been scanned. Press
[Print] to copy scanned
originals. Do not remove
remaining originals."
("n" is replaced by a
variable.)
The number of scanned
originals exceed the number
of pages that can be stored
in memory.
Press [Print] to copy scanned originals
and cancel the scanning data. Press
[Clear Memory] to cancel the scanning
data and not copy.
"Press [Continue] to scan
and copy remaining
originals."
The machine checked if the
remaining originals should
be copied, after the scanned
originals were printed.
Remove all copies, and then press
[Continue] to continue copying. Press
[Stop] to stop copying.
"The selected folder is
locked. Please contact the
file administrator."
An attempt was made to edit
or use a locked folder.
For details about locked folders, see
Security Guide.
• If you set [Memory Full Auto Scan Restart] in [Input / Output] of User Tools to [On], even if the
memory becomes full, the memory overflow message will not be displayed. The machine will make
copies of the scanned originals first, and then automatically proceed to scan and to copy the
remaining originals. In this case, the resulting sorted pages will not be sequential. For details about
Memory Full Auto Scan Restart, see "Input / Output", Copy/ Document Server.
Messages Displayed When You Use the Copy/Document Server Function
155
Messages Displayed When You Use the
Facsimile Function
Message Cause Solution
"Cannot find the specified
path. Please check the
settings."
The name of the computer or
folder entered as the
destination is wrong.
Check that the computer name and the
folder name for the destination are
correct.
"Error occurred, and
transmission was
cancelled."
• Original jammed during
Immediate Transmission.
• A problem occurred in
the machine, or noise
occurred on the
telephone line.
Press [Exit], and then send the
documents again.
"Functional problem
occurred. Stopped
processing."
The power was turned off
while the machine was
receiving a document by
Internet Fax.
Even if you turn on the power
immediately, depending on the mail
server, the machine might not be able
to resume receiving the Internet Fax if
the timeout period has not expired.
Wait until the mail server's timeout
period has expired, and then resume
receiving the Internet Fax. For details
about receiving the Internet Fax,
contact your administrator.
"Functional problems with
facsimile. Data will be
initialized."
There is a problem with the
fax.
Record the code number shown on the
screen, and then contact your service
representative. Other functions can be
used.
"Memory is full. Cannot
scan more. Transmission will
be stopped."
The memory is full. If you press [Exit], the machine returns
to standby mode and starts transmitting
the stored pages.
Check the pages that have not been
sent using the Communication Result
Report, and then resend those pages.
"Put original back, check it
and press the Start key."
Original jammed during
Memory Transmission.
Press [Exit], and then send the
documents again.
10. Troubleshooting
156
Message Cause Solution
"Some page(s) are near
blank."
The first page of the
document is almost blank.
The original's blank side might have
been scanned. Be sure to place your
originals correctly. For details about
determining the cause of blank pages,
see "Detecting Blank Pages", Fax.
• Settings that can be confirmed in System Settings or Fax Features on the control panel can also be
confirmed from Web Image Monitor. For details about how to confirm the settings from Web
Image Monitor, see Web Image Monitor Help.
• If the paper tray runs out of paper, "There is no paper. Load paper." appears on the screen,
prompting you to add paper. If there is paper left in the other trays, you can receive documents as
usual, even if the message appears on the screen. You can turn this function on or off with
"Parameter Settings". For details about how to do this, see "Parameter Settings", Fax.
When Network Setting Problems Occur
Message Cause Solution
"Check whether there are
any network problems."
[13-10]
The alias telephone number
you entered is already
registered on the gatekeeper
by another device.
• Check that the correct alias phone
number is listed in [H.323
Settings] of [Fax Features]. For
details about H.323 Settings, see
"Initial Settings", Fax.
• For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
[13-11]
Cannot access gatekeeper. • Check that the correct gate
keeper address is listed in [H.323
Settings] of [Fax Features]. For
details about H.323 Settings, see
"Initial Settings", Fax.
• For details about network
problems, contact your
administrator.
Messages Displayed When You Use the Facsimile Function
157
Message Cause Solution
"Check whether there are
any network problems."
[13-17]
User name registration is
refused by SIP server.
• Correct that the correct SIP Server
IP Address and SIP User Name
are listed in [SIP Settings] of [Fax
Features]. For details about SIP
Settings, see "Initial Settings", Fax.
• For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
[13-18]
Cannot access SIP server. • Check that the correct SIP Server
IP Address is listed in [SIP
Settings] of [Fax Features]. For
details about SIP Settings, see
"Initial Settings", Fax.
• For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
[13-24]
The password registered for
the SIP server is not the same
as the password registered
for this machine.
For details about network problems,
contact your administrator.
"Check whether there are
any network problems."
[13-25]
In [Effective Protocol], the IP
address is not enabled, or an
incorrect IP address has been
registered.
• Check that IPv4 in [Effective
Protocol] is set to "Active" in
[System Settings]. For details
about effective protocol, see
"Interface Settings", Connecting
the Machine/ System Settings.
• Check that the correct IPv4
address is specified for the
machine in [System Settings]. For
details about IPv4 address, see
"Interface Settings", Connecting
the Machine/ System Settings.
• For details about network
problems, contact your
administrator.
10. Troubleshooting
158
Message Cause Solution
"Check whether there are
any network problems."
[13-26]
The "Effective Protocol" and
"SIP Server IP Address"
settings are different, or an
incorrect IP address has been
registered.
• Check that the correct IP address
is specified for the machine in
[System Settings]. For details
about IP address, see "Interface
Settings", Connecting the
Machine/ System Settings.
• For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
[14-01]
The DNS server, SMTP
server, or folder specified for
transfer to was not found, or
the destination for Internet
Fax around (not through) the
SMTP server could not be
found.
• Check that the following settings
in [System Settings] are listed
correctly.
• DNS server
• Server name and IP address
for the SMTP Server
For details about these settings,
see "Interface Settings" or "File
Transfer", Connecting the
Machine/ System Settings.
• Check that the folder for transfer is
correctly specified.
• Check that the computer in which
the folder for transfer is specified
is correctly operated.
• Check that the LAN cable is
correctly connected to the
machine.
• For details about network
problems, contact the
administrator of the destinations.
• For details about network
problems, contact your
administrator.
Messages Displayed When You Use the Facsimile Function
159
Message Cause Solution
"Check whether there are
any network problems."
[14-09]
E-mail transmission was
rejected by SMTP
authentication, POP before
SMTP authentication, or login
authentication of the
computer in which the folder
for transfer is specified.
• Check that User Name and
Password for the following
settings in [System Settings] are
listed correctly.
• SMTP Authentication
• POP before SMTP
• Fax Email Account
For details about these settings,
see "File Transfer", Connecting the
Machine/ System Settings.
• Check that the user ID and
password for the computer with
the folder for forwarding are
correctly specified.
• Check that the folder for
forwarding is correctly specified.
• Confirm that the computer with the
folder for forwarding is properly
working.
• For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
[14-33]
E-mail addresses for the
machine and the
administrator are not
registered.
• Check that the correct e-mail
Address is listed in [Fax Email
Account] of [System Settings]. For
details about Fax Email Account,
see "File Transfer", Connecting the
Machine/ System Settings.
• For details about network
problems, contact your
administrator.
10. Troubleshooting
160
Message Cause Solution
"Check whether there are
any network problems."
[15-01]
No POP3/IMAP4 server
address is registered.
• Check that the correct Server
Name or Server Address is listed
in [POP3 / IMAP4 Settings] of
[System Settings]. For details
about POP3 / IMAP4 Settings,
see "File Transfer", Connecting the
Machine/ System Settings.
• For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
[15-02]
Cannot log in to the POP3/
IMAP4 server.
• Check that the correct User Name
and Password are listed in [Fax
Email Account] of [System
Settings]. For details about Fax
Email Account, see "File Transfer",
Connecting the Machine/ System
Settings.
• For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
[15-03]
No machine e-mail address
is specified.
• Check that the correct machine e-
mail address is specified in
[System Settings]. For details
about settings of e-mail address,
see "File Transfer", Connecting the
Machine/ System Settings.
• For details about network
problems, contact your
administrator.
Messages Displayed When You Use the Facsimile Function
161
Message Cause Solution
"Check whether there are
any network problems."
[15-11]
Cannot find the DNS server
or POP3/IMAP4 server.
• Check that the following settings
in [System Settings] are listed
correctly.
• IP address of the DNS
Server
• the server name or IP
address of the POP3/
IMAP4 server
• the port number of the
POP3/IMAP4 server
• Reception Protocol
For details about these settings,
see "Interface Settings" or "File
Transfer", Connecting the
Machine/ System Settings.
• Check that the LAN cable is
correctly connected to the
machine.
• For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
[15-12]
Cannot log in to the POP3/
IMAP4 server.
• Check that the following settings
in [System Settings] are listed
correctly.
• the user name and password
for [Fax Email Account]
• the user name and password
for POP before SMTP
authentication
For details about these settings,
see "File Transfer", Connecting the
Machine/ System Settings.
• For details about network
problems, contact your
administrator.
10. Troubleshooting
162
Message Cause Solution
"Check whether there are
any network problems."
[16-00]
• An IP address has not
been registered for the
main machine.
• A network is not
connected properly.
• Check that the correct IP address
is specified for the machine in
[System Settings]. For details
about the IP address of the main
machine, contact your
administrator.
• For details about network
problems, contact your
administrator.
• Settings that can be confirmed in System Settings or Fax Features on the control panel can also be
confirmed from Web Image Monitor. For details about how to confirm the settings from Web
Image Monitor, see Web Image Monitor Help.
• If the paper tray runs out of paper, "There is no paper. Load paper." appears on the screen,
prompting you to add paper. If there is paper left in the other trays, you can receive documents as
usual, even if the message appears on the screen. You can turn this function on or off with
"Parameter Settings". For details about how to do this, see "Parameter Settings", Fax.
• If "Check whether there are any network problems." appears, the machine is not correctly
connected to the network or the settings of the machine are not correct. If you do not need to
connect to a network, you can specify the setting so this message is not displayed, and then [Check
Status] no longer lights up. For details about how to do this, see "Parameter Settings", Fax. If you
reconnect the machine to the network, be sure to set "Display" by configuring the appropriate User
Parameter.
When the Remote Fax Function Cannot Be Used
Message Cause Solution
"Authentication with remote
machine failed. Check
remote machine's auth.
settings."
User authentication on the
main machine has failed.
For details about user authentication,
see Security Guide.
"Authentication with remote
machine failed. Check
remote machine's auth.
settings."
User Code Authentication is
set on the device connected
via the remote fax function.
The remote fax function does not
support User Code Authentication.
Disable the User Code Authentication
on the main machine.
Messages Displayed When You Use the Facsimile Function
163
Message Cause Solution
"Authentication with remote
machine failed. Check
remote machine's auth.
settings."
The user does not have
permission to use the function
on the main machine.
For details about how to set
permissions, see Security Guide.
"Connection with the remote
machine has failed. Check
the remote machine status."
A network error occurred
while you were using the
remote fax function.
• Check that the main machine
supports the remote fax function.
• Check that the main machine is
working normally.
• Check that the correct IP address
or host name is set for the main
machine in [System Settings]. For
details about these settings,
contact your administrator.
• Check that the LAN cable is
correctly connected to the
machine.
• For details about network
problems, contact your
administrator.
"Connection with the remote
machine has failed. Check
the remote machine status."
The main machine's power is
off.
Turn on the main machine's power.
"Connection with the remote
machine has failed. Check
the remote machine status."
A timeout error occurred
while an attempt was made
to connect the device via
remote fax function.
• Check that the LAN cable is
correctly connected to the
machine.
• Check that the main machine is
working correctly.
• For details about connection with
main machine, see "Sending/
Receiving Documents Using a
Remote Machine (Remote Fax)",
Fax.
10. Troubleshooting
164
Message Cause Solution
"Connection with the remote
machine has failed. There is
a problem with the remote
machine structure. Contact
the administrator."
The settings or machine
configurations for using the
remote fax function to
connect to the main machine
are incorrect.
For details about the settings and
machine configurations for using the
remote fax function to connect to a
main machine, contact your
administrator.
"Transfer error has occured.
Check the status of the
remote machine."
A network error occurred
during transfer.
• Check that the correct IP address
or host name is set for the main
machine in [System Settings]. For
details about these settings,
contact your administrator.
• Check that the main machine is
working correctly.
• Check that the LAN cable is
correctly connected to the
machine.
• For details about transmission,
contact your administrator.
"The HDD of the remote
machine is full."
The hard disk became full
after using the remote fax
function to scan an original.
Delete unnecessary files.
Messages Displayed When You Use the Facsimile Function
165
Messages Displayed When You Use the Printer
Function
This section describes the principal messages that appear on the display panel, error logs or reports. If
other messages appear, follow their instructions.
Messages Displayed on the Control Panel When You Use the Printer Function
• Before turning off the power, see page 52 "Turning On/Off the Power".
Message Cause Solution
"Hardware Problem:
Ethernet"
An error has occurred in the
Ethernet interface.
Turn off the power, and then back on
again. If the message appears
again, contact your service
representative.
"Hardware Problem: HDD" An error has occurred in the
hard disk.
Turn off the power, and then back on
again. If the message appears
again, contact your service
representative.
"Hardware Problem: USB" An error has occurred in the
USB interface.
Turn off the power, and then back on
again. If the message appears
again, contact your service
representative.
"Hardware Problem:
Wireless Card"
(A "wireless LAN board" or
"Bluetooth interface unit" is
referred to as a "wireless
card".)
• The wireless LAN board
has malfunctioned.
• The wireless LAN board
you are using is not
compatible with this
machine.
Turn off the power, and then confirm
the wireless LAN board is inserted
correctly. And then, turn on the
power again. If the message
appears again, contact your service
representative.
10. Troubleshooting
166
Message Cause Solution
"Hardware Problem:
Wireless Card"
(A "wireless LAN board" or
"Bluetooth interface unit" is
referred to as a "wireless
card".)
• The Bluetooth interface
unit was connected while
the machine was turned
on.
• The Bluetooth interface
unit was removed while
the machine was turned
on.
Turn off the power, and then confirm
the Bluetooth interface unit is inserted
correctly. And then, turn on the
power again. If the message
appears again, contact your service
representative.
"Load following paper in n.
To force print, select
another tray and press
[Continue]."
("n" is replaced by a
variable.)
The printer driver settings are
incorrect or the tray does not
contain paper of the size
selected in the printer driver.
Check that the printer driver settings
are correct, and then load paper of
the size selected in the printer driver
into the input tray. For details about
how to change the paper size, see
"Changing the Paper Size", Paper
Specifications and Adding Paper.
"Paper size and type are
mismatched. Select another
tray from the following and
press [Continue]. To cancel
job, press [Job Reset].
Paper size and type can
also be changed in User
Tools."
The printer driver settings are
incorrect or the tray does not
contain paper of the size or
type selected in the printer
driver.
• Check that the printer driver
settings are correct, and then
load paper of the size selected
in the printer driver into the
input tray. For details about
how to change the paper size,
see "Changing the Paper Size",
Paper Specifications and
Adding Paper.
• Select the tray manually to
continue printing, or cancel a
print job. For details about how
to select the tray manually, or
cancel a print job, see "If an
Error Occurs with the Specified
Paper Size and Type", Print.
Messages Displayed When You Use the Printer Function
167
Message Cause Solution
"Paper type of n is
mismatched. Select another
tray from the following and
press [Continue]. Paper
type can also be changed
in User Tools."
(A tray name is placed at
n.)
The type of the paper in the tray
does not match the paper type
specified in the printer driver.
Select a tray containing paper that is
the same type as the specified paper
type.
"Parallel I/F board has a
problem."
An error has occurred in the
IEEE 1284 interface board.
Turn off the power, and then back on
again. If the message appears
again, contact your service
representative.
"Printer font error." An error has occurred in the
font settings.
Contact your service representative.
When using direct print from a memory storage device
Message Cause Solution
"Exceeded the limit value for
total data size of the
selected files. Cannot select
more files."
• The size of the selected
file exceeds 1 GB.
• The total size of the
selected files exceeds 1
GB.
Files or groups of files larger than 1 GB
cannot be printed.
• When the total size of the multiple
files that are selected exceeds 1
GB, select files separately.
• When the size of the selected file
exceeds 1 GB, print from a
memory storage device using a
function other than the Direct
printing function.
You cannot select files of different
formats at the same time.
10. Troubleshooting
168
Message Cause Solution
"Unable to access the
specified memory storage
device."
• An error occurred
when the machine
accessed the memory
storage device or a file
stored on the memory
storage device.
• An error occurred
when the user used the
Direct printing function
to print from a memory
storage device.
Save the file to a different memory
storage device, and then print again.
Messages Printed on the Error Logs or Reports When You Use the Printer
Function
This section describes likely causes of and possible solutions for the error messages that are printed on
the error logs or reports.
When print jobs are canceled
Message Cause Solution
"91: Error" Printing was canceled by the
auto job cancel function due
to a command error.
Check that the data is valid.
"A job via the network that
was not printed exists
because an error occurred.
It was stored as a job not
printed."
Jobs with errors were stored
because an error occurred
with a print job via the
network while the error job
storing function was
enabled.
Contact your administrator to check
whether the machine is connected
correctly to the network. For details
about how to check and print jobs
stored when print configuration errors
occur, see "Printing of Documents
Stored When Print Configuration Errors
Occur", Print.
"Error occurred while
processing an Unauthorized
Copy Prevention job. Job
cancelled."
You tried to store a file in the
Document Server when the
[Unauthorized Copy
Prevention] was specified.
On the printer driver, select a job type
other than [Document Server] in "Job
Type:" or deselect [Unauthorized Copy
Prevention].
Messages Displayed When You Use the Printer Function
169
Message Cause Solution
"Error occurred while
processing an Unauthorized
Copy Prevention job. Job
cancelled."
The [Enter User Text:] field
on the [Unauthorized Copy
Prevention for Pattern
Details] screen is blank.
On the printer driver's [Detailed
Settings] tab, click [Effects] in "Menu:".
Select [Unauthorized Copy
Prevention], and then click [Details...]
to display [Unauthorized Copy
Prevention for Pattern Details]. Enter
text in [Enter User Text:].
"Error occurred while
processing an Unauthorized
Copy Prevention job. Job
cancelled."
The resolution is set to a
value less than 600 dpi
when [Unauthorized Copy
Prevention] is specified.
On the printer driver, set the resolution
to 600 dpi or higher, or cancel
[Unauthorized Copy Prevention].
"Error occurred while
processing an Unauthorized
Copy Prevention job. Job
cancelled."
In [Administrator Tools]
under [System Settings],
priority was specified to be
given to Unauthorized Copy
Prevention Printing set on this
machine.
Cancel Unauthorized Copy Prevention
Printing for the printer driver. For details
about how to cancel the settings, see
the printer driver Help.
"Collate Cancelled" Collate was canceled. Turn off the power, and then back on
again. If the message appears again,
contact your service representative.
"You reach the usage limit.
This job has been
cancelled."
The number of pages the
user is permitted to print has
been exceeded.
For details about print volume use
limitation, see Security Guide.
"Receiving data failed." Data reception was aborted. Resend the data.
"Sending data failed." The machine received a
command to stop
transmission from the printer
driver.
Check if the computer is working
correctly.
"The selected paper size is
not supported. This job has
been cancelled."
Job reset is automatically
performed if the specified
paper size is incorrect.
Specify the correct paper size, and
then print the file again.
"The selected paper type is
not supported. This job has
been cancelled."
Job reset is automatically
performed if the specified
paper type is incorrect.
Specify the correct paper type, and
then print the file again.
10. Troubleshooting
170
When there is a problem with the print settings
Message Cause Solution
"Classification Code is
incorrect."
The classification code has not
been entered, or the
classification code has been
entered incorrectly.
Enter the correct classification
code.
"Classification Code is
incorrect."
The classification code is not
supported with the printer
driver.
Select [Optional] for
classification code. For details
about how to specify
classification code settings, see
"Configuring Classification
Codes", Print.
"Duplex Cancelled" Duplex printing was canceled. Change the setting for "Apply
Duplex" in [Tray Paper Settings]
to enable duplex printing for the
paper tray. For details about
setting "Apply Duplex", see
"Tray Paper Settings",
Connecting the Machine/
System Settings.
"Exceeded Max. Pages
(Collate)"
The number of pages exceeds
the maximum number of sheets
that you can use Collate with.
Reduce the number of pages to
print.
"Output Tray Changed" The output tray was changed
because the paper size of the
specified output tray is limited.
Specify the proper output tray.
"Print Overrun" Images were discarded while
printing.
Select a lower resolution on the
printer driver. For details about
how to change the resolution
setting, see the printer driver
Help.
Messages Displayed When You Use the Printer Function
171
When documents cannot be stored in the Document Server
Message Cause Solution
"Cannot store data of this
size."
The paper size exceeded
the capacity of the
Document Server.
Reduce the paper size of the file that
you want to send to a size that the
Document Server can store. Custom
size files can be sent but not stored
afterward.
"Document Server is not
available to use. Cannot
store."
You cannot use the
Document Server function.
For details about using Document
Server function, contact your
administrator.
For details about how to set
permissions, see Security Guide.
"Exceeded max. capacity of
Document Server. Cannot
store."
The hard disk became full
after a file was stored.
Delete some of the files stored in the
Document Server or reduce the size
that you want to send.
"Exceeded max. number of
files of Document Server.
Cannot store."
The maximum file capacity
of the Document Server was
exceeded.
Delete some of the files stored in the
Document Server.
"Exceeded max. number of
files. (Auto)"
While you were using the
error job store function to
store Normal Print jobs as
Hold Print files, the maximum
file capacity for file storage
or Hold Print file
management (automatic)
was exceeded.
Delete Hold Print files (automatic) or
unneeded files stored on the machine.
"Exceeded max. number of
pages of Document Server.
Cannot store."
The maximum page
capacity of the Document
Server was exceeded.
Delete some of the files stored in the
Document Server or reduce the number
of pages that you want to send.
"Exceeded max. number of
pages. (Auto)"
While you were using the
error job store function to
store Normal Print jobs as
Hold Print files, the maximum
page capacity was
exceeded.
Delete unneeded files stored on the
machine.
Reduce the number of pages to print.
10. Troubleshooting
172
Message Cause Solution
"Job cancelled because
capture file could not be
stored: Exceeded max.
memory."
The hard disk became full
after a file was stored.
Delete the files stored in the Document
Server or reduce the file size to be sent.
"Job cancelled because
capture file could not be
stored: Exceeded max. files."
The maximum file capacity
of the Document Server was
exceeded.
Delete the files stored in the Document
Server.
"Job cancelled because
capture file could not be
stored: Exceeded max
pages per file."
The maximum page
capacity of the Document
Server was exceeded.
Delete some of the files stored in the
Document Server or reduce the number
of pages that you want to send.
"The specified folder in
Document Server is locked.
Cannot store."
The specified folder is
locked.
Unlock the folder or specify another
folder number that can be used. For
details about locked folders, see
Security Guide.
When there is not enough free hard disk space
Message Cause Solution
"HDD Full" When you were printing
with the PostScript 3 printer
driver, the hard disk
capacity for fonts and forms
was exceeded.
Delete unneeded forms or fonts
registered on the machine.
"HDD Full" The hard disk became full
while you were printing a
Sample Print, Locked Print,
Hold Print, or Stored Print
file.
Delete unneeded files stored on the
machine.
Alternatively, reduce the data size of
the Sample Print, Locked Print, Hold
Print, or Stored Print file.
"HDD is full. (Auto)" The hard disk became full
while you were using the
error job store function to
store Normal Print jobs as
Hold Print files.
Delete unneeded files stored on the
machine.
Alternatively, reduce the data size of
the Temporary Print file and/or the
Stored Print file.
Messages Displayed When You Use the Printer Function
173
When there is not enough memory
Message Cause Solution
"84: Error" There is no work area
available for image
processing.
Decrease the number of files sent to the
machine.
When there is a problem with a parameter
Message Cause Solution
"86: Error" Parameters of the control
code are invalid.
Check the print settings.
When the user lacks privileges to perform an operation
Message Cause Solution
"No response from the
server. Authentication has
failed."
A timeout occurred while
connection to the server was
being established for LDAP
authentication or Windows
Authentication.
Check the status of the server.
"Printing privileges have not
been set for this document."
You have no privileges to
print the PDF document you
tried to print.
Contact the owner of the document.
"You do not have a privilege
to use this function. This job
has been cancelled."
The entered login user name
or login password is not
correct.
Check that the user name and
password are correct.
"You do not have a privilege
to use this function. This job
has been cancelled."
The logged in user is not
allowed to use the selected
function.
For details about how to set
permissions, see Security Guide.
"You do not have a privilege
to use this function. This
operation has been
cancelled."
The logged in user does not
have the privileges to
register programs or change
the paper tray settings.
For details about how to set
permissions, see Security Guide.
10. Troubleshooting
174
When a user cannot be registered
Message Cause Solution
"Auto-registration of user
information has failed."
Automatic registration of
information for LDAP
Authentication or Windows
Authentication failed
because the Address Book is
full.
For details about automatic registration
of user information, see Security
Guide.
"Information for user
authentication is already
registered for another user."
The user name for LDAP was
already registered in a
different server with a
different ID, and a
duplication of the user name
occurred due to a switching
of domains (servers), and so
on.
For details about user authentication,
see Security Guide.
When other errors occur
Message Cause Solution
"85: Error" The specified graphics
library is unavailable.
Check that the data is valid.
"98: Error" The machine could not
access the hard disk
correctly.
Turn off the power, and then back on
again. If the message appears
frequently, contact your service
representative.
"99: Error" This data cannot be printed.
The specified data is either
corrupt or it cannot be
printed from a memory
storage device using the
Direct printing function.
Check that the data is valid. For details
about the kinds of data that can be
printed from a memory storage device
using the Direct printing function, see
"Direct Printing from a Memory
Storage Device", Print.
Messages Displayed When You Use the Printer Function
175
Message Cause Solution
"Command Error" An RPCS command error
occurred.
Check using the following procedure:
• Check if the communication
between the computer and the
machine is working correctly.
• Check if the correct printer driver
is being used.
• Check if the machine's memory
size is set correctly in the printer
driver.
• Check that the printer driver is the
most up-to-date version available.
"Compressed Data Error." The printer detected corrupt
compressed data.
• Check the connection between
the computer and the printer.
• Check that the program you used
to compress the data is
functioning correctly.
"Data Storage Error" You tried to print a Sample
Print, Locked Print, Hold
Print, or Stored Print file, or
to store a file in the
Document Server when the
hard disk was
malfunctioning.
Contact your service representative.
"Error has occurred." A syntax error, etc.,
occurred.
Check that the PDF file is valid.
"Exceeded Max. Stored
Files"
While printing a Sample
Print, Locked Print, Hold
Print, or Stored Print file, the
maximum file capacity was
exceeded.
Delete unneeded files stored on the
machine.
"Exceeded Max. Stored
Pages"
While printing a Sample
Print, Locked Print, Hold
Print, or Stored Print file, the
maximum page capacity
was exceeded.
Delete unneeded files stored on the
machine.
Reduce the number of pages to print.
10. Troubleshooting
176
Message Cause Solution
"Failed to obtain file system." PDF direct printing could not
be performed because the
file system could not be
obtained.
Turn off the power, and then back on
again. If the message appears again,
contact your service representative.
"File system is full." PDF file does not print out
because the capacity of the
file system is full.
Delete all unnecessary files from the
hard disk, or decrease the file size sent
to the machine.
"I/O buffer overflow." An input buffer overflow
occurred.
• In [Printer Features], under [Host
Interface], select [I/O Buffer],
and then set the maximum buffer
size to a larger value.
• Reduce the number of files being
sent to the machine.
"Insufficient Memory" A memory allocation error
occurred.
PCL 6
On the printer driver's [Detailed
Settings] tab, click [Print
Quality:Advanced] in "Menu:",
and then select [Raster] in the
"Vector/Raster:" list. In some
cases, it will take a long time to
complete a print job.
"Memory Retrieval Error" A memory allocation error
occurred.
Turn off the power and then back on
again. If the message appears again,
replace the RAM. For details about
replacing the RAM, contact your
service representative.
If printing does not start, contact your service representative.
• The contents of errors may be printed on the Configuration Page. Check the Configuration Page in
conjunction with the error log. For details about how to print the Configuration Page, see "List / Test
Print", Print.
Messages Displayed When You Use the Printer Function
177
Messages Displayed When You Use the
Scanner Function
Messages Displayed on the Control Panel When You Use the Scanner Function
This section describes likely causes of and possible solutions for the error messages that appear on the
control panel. If a message not described here appears, act according to the message.
Message Cause Solution
"Cannot find the specified
path. Please check the
settings."
The destination computer
name or folder name is
invalid.
Check whether the computer name and
the folder name for the destination are
correct.
"Cannot find the specified
path. Please check the
settings."
An antivirus program or a
firewall is preventing the
machine from connecting to
your computer.
• Antivirus programs and firewalls
can prevent client computers from
establishing connection with this
machine.
• If you are using antivirus software,
add the program to the exclusion
list in the application settings. For
details about how to add
programs to the exclusion list, see
the antivirus software Help.
• To prevent a firewall from
blocking the connection, register
the machine's IP address in the
firewall's IP address exclusion
settings. For details about the
procedure for excluding an IP
address, see your operating
system's Help.
"Entered user code is not
correct. Please re-enter."
You have entered an
incorrect user code.
Check the authentication settings, and
then enter a correct user code.
10. Troubleshooting
178
Message Cause Solution
"Exceeded max. number of
alphanumeric characters for
the path."
The maximum number of
specifiable alphanumeric
characters in a path has
been exceeded.
Check the maximum number of
characters which can be entered, and
then enter it again. For details about
the maximum enterable number of
characters, see "Values of Various Set
Items for Transmission/Storage
Function", Scan.
"Exceeded max. number of
alphanumeric characters."
The maximum enterable
number of alphanumeric
characters has been
exceeded.
Check the maximum number of
characters which can be entered, and
then enter it again. For details about
the maximum enterable number of
characters, see "Values of Various Set
Items for Transmission/Storage
Function", Scan.
"Exceeded the maximum
number of OCR jobs that
can be on standby for
storing, please wait. Try
again after storing of the
current job has completed."
The maximum allowable
number of jobs on standby
was exceeded because
large quantities of
documents were stored by
the OCR function.
Up to 100 jobs can be placed on
standby by the OCR function. Scan the
next document after the current jobs
have finished being stored.
"File types have been
automatically set for some
files because multiple files
were selected."
If there are selected stored
documents which cannot be
converted to a specified file
format, those documents are
automatically converted to a
convertible format before
they are transmitted.
For details about the file formats used
to transmit stored documents, see
"Sending a Stored File", Scan.
"Programmed. Cannot
program the destination(s)
that is not programmed in
the address book."
The destinations that were
selected while registered to
the program contain a folder
destination for which one of
the following destinations is
set:
manually entered
destination, WSD
destination, or DSM
destination
WSD destinations and DSM
destinations cannot be registered to the
program because they cannot be
registered in the address book. For
manually entered destinations, register
the destinations in the address book,
and then try to register them to the
program again.
Messages Displayed When You Use the Scanner Function
179
Message Cause Solution
"Scanner journal is full.
Please check Scanner
Features."
"Print & Delete Scanner
Journal" in [Scanner
Features] is set to [Do not
Print: Disable Send], and
Scanner Journal is full.
Print or delete Scanner Journal. For
details about Scanner Features, see
"General Settings", Scan.
"The entered file name
contains invalid character(s).
Enter the file name again
using any of the following 1
byte characters. "0 to 9", "A
to Z", "a to z", ". - _""
The file name contains a
character that cannot be
used.
• Check the file name set at the time
of scanning. For details about
characters that can be used in file
names, see "Specifying the File
Name", Scan.
• Check the file name specified at
the time of scanning. The file
name specified in the Sending
Scan Files to Folders function
cannot contain the following
characters:
\ / : * ? " < > |
The file name cannot start or end
with a period ".".
"The program is recalled.
Cannot recall the
destination(s) for which
access privileges are
required."
The currently logged-in user
does not have permission to
view the destination that was
registered in the program.
For details about how to set
permissions, see Security Guide.
"The program is recalled.
Cannot recall the
destination(s) that is deleted
from the address book."
The destination stored in the
program could not be
recalled because it was
deleted from the address
book.
Enter the destination directly to send
data separately.
"The program is recalled.
Cannot recall the folder
destination(s) with protection
code(s)."
The folder destinations for
which the protection code
was set were registered in
the program.
A destination for which the protection
code is set cannot be recalled by the
program. Cancel the protection code
setting or send scanned files to the
destination separately.
10. Troubleshooting
180
When documents cannot be scanned properly
Message Cause Solution
"All the pages are detected
as blank. No file was
created."
No PDF file was created
because all the pages of the
scanned original were
detected as blank when
[On] is specified for [Delete
Blank Page] in [OCR
Settings].
Check whether the original is set
upside down.
Change [OCR Scanned PDF: Blank
Page Sensitivity] in [Scanner Features]
to "Sensitivity Level 1".
"Check original's
orientation."
Originals may sometimes not
be scanned depending on a
combination of items such as
the specified scaling factor
and document size.
Change the orientation of the original,
and then scan the original again.
"Exceeded max. data
capacity."
"Check scanning resolution,
then press Start key again."
The scanned data exceeded
maximum data capacity.
Specify the scan size and resolution
again. Note that it may not be possible
to scan very large originals at a high
resolution. For details about the settings
for the scanner function, see
"Relationship between Resolution and
Scan Size", Scan.
"Exceeded max. data
capacity."
"Check the scanning
resolution, then reset n
original(s)."
("n" in the message
represents a variable.)
The scanned original
exceeded maximum data
capacity.
Specify the scan size and resolution
again. Note that it may not be possible
to scan very large originals at a high
resolution. For details about the settings
for the scanner function, see
"Relationship between Resolution and
Scan Size", Scan.
"Exceeded max. data
capacity."
"Check the resolution and
the ratio and then press the
Start key again."
The data being scanned is
too large for the scale ratio
specified in [Specify Size].
Reduce the resolution or [Specify Size]
value, and then scan the original
again.
Messages Displayed When You Use the Scanner Function
181
Message Cause Solution
"Exceeded max. number of
files which can be used in
Document Server at the
same time."
The maximum number of
files that can be stored in the
Document Server has been
exceeded.
Check the files stored by the other
functions, and then delete unneeded
files. For details about how to delete
files, see "Deleting Stored Documents",
Copy/ Document Server.
"Not all of the image will be
scanned."
"Check the ratio and then
press the Start key again."
If the scaling factor specified
in "Specify Reproduction
Ratio" is too large, part of
the image may be lost.
Reduce the scaling factor in "Specify
Reproduction Ratio", and then try to
scan the original again.
If displaying the entire image is not
necessary, press [Start] to start
scanning with the current scaling
factor.
"Not all of the image will be
scanned."
"Check the ratio and then
press the Start key again."
Using "Specify Reproduction
Ratio" to scale down a large
document may cause part of
the image to be lost.
Specify a large size in [Specify Size],
and then scan the original again.
If displaying the entire image is not
necessary, press [Start] to start
scanning with the current scaling
factor.
"The size of the scanned
data is too small."
"Check the resolution and
the ratio and then press the
Start key again."
The data being scanned is
too small for the scale ratio
specified in [Specify Size].
Specify a higher resolution or a large
size in [Specify Size], and then scan
the original again.
10. Troubleshooting
182
When documents cannot be scanned because the memory is full
Message Cause Solution
"Memory is full. Cannot
scan. The scanned data will
be deleted."
Because of insufficient hard
disk space, the first page
could not be scanned.
Try one of the following measures:
• Wait for a while, and then retry
the scan operation.
• Reduce the scan area or scanning
resolution. For details about
changing scan area and scanning
resolution, see "Scan Settings" of
Various Scan Settings, Scan.
• Delete unneeded stored files. For
details about how to delete stored
files, see "Deleting a Stored File",
Scan.
"Memory is full. Do you
want to store scanned file?"
Because there is not enough
free hard disk space in the
machine for storing in the
Document Server, only some
of the pages could be
scanned.
Specify whether or not to use the data.
"Memory is full. Scanning
has been cancelled. Press
[Send] to send the scanned
data, or press [Cancel] to
delete."
Because there is not enough
free hard disk space in the
machine for sending by e-
mail while data is being
stored in the Document
Server, only some of the
pages could be scanned.
Specify whether or not to use the data.
Messages Displayed When You Use the Scanner Function
183
When data transmission fails
Message Cause Solution
"Authentication with the
destination has failed. Check
settings. To check the current
status, press [Scanned Files
Status]."
The entered user name or
password was invalid.
• Check that the user name and
password are correct.
• Check that the ID and password
for the destination folder are
correct.
• A password of 128 or more
characters may not be
recognized.
"Exceeded max. email size.
Sending email has been
cancelled. Check [Max.
Email Size] in Scanner
Features."
The file size per page has
reached the maximum e-
mail size specified in
[Scanner Features].
Change the scanner features settings
as follows:
• Increase the e-mail size limit in
[Max. Email Size].
• Change the [Divide & Send
Email] setting to [Yes (per Page)]
or [Yes (per Max. Size)]. For
details about these settings, see
"Send Settings", Scan.
"Sending the data has
failed. The data will be
resent later."
A network error has
occurred and a file was not
sent correctly.
Wait until sending is retried
automatically after the preset interval. If
sending fails again, contact your
administrator.
"Transmission has failed.
Insufficient memory in the
destination hard disk. To
check the current status,
press [Scanned Files
Status]."
Transmission has failed.
There was not enough free
space on the hard disk of the
SMTP server, FTP server, or
client computer at the
destination.
Allocate sufficient space.
"Transmission has failed. To
check the current status,
press [Scanned Files
Status]."
While a file was being sent,
a network error occurred
and the file could not be sent
correctly.
If the same message appears again
after scanning again, the cause could
be a mixed network, or network
settings were changed during WSD
scanner transmission. For details about
network error, contact your
administrator.
10. Troubleshooting
184
When data cannot be sent because a currently used file is selected
Message Cause Solution
"Selected file is currently in
use. File name cannot be
changed."
You cannot change the
name of a file whose status
is "Waiting...".
Cancel transmission ("Waiting..." status
cleared), and then change the file
name.
"Selected file is currently in
use. Password cannot be
changed."
You cannot change the
password of a file whose
status is "Waiting...".
Cancel transmission ("Waiting..." status
cleared), and then change the
password.
"Selected file is currently in
use. User name cannot be
changed."
You cannot change the
sender's name whose status
is "Waiting...".
Cancel transmission ("Waiting..." status
cleared), and then change the user
name.
"Some of selected files are
currently in use. They could
not be deleted."
You cannot delete a file
which is waiting to be
transmitted ("Waiting..."
status displayed).
Cancel transmission ("Waiting..." status
cleared), and then delete the file.
When data cannot be sent because there are too many documents or pages
Message Cause Solution
"Exceeded max. number of
pages per file. Do you want
to store the scanned pages
as 1 file?"
The file being stored has
exceeded the maximum
number of pages for one file.
Specify whether to store the data or
not. Scan the pages that were not
scanned, and then store them as a new
file. For details about storing files, see
"Storing and Saving the Scanned
Documents", Scan.
"Exceeded max. number of
stored files. Cannot send the
scanned data as capturing
files is unavailable."
Too many files are waiting to
be sent.
Try again after they have been sent.
"Exceeded max. page
capacity per file. Press
[Send] to send the scanned
data, or press [Cancel] to
delete."
The number of scanned
pages exceeded the
maximum page capacity.
Specify whether to send the data that
has already been scanned.
Messages Displayed When You Use the Scanner Function
185
Message Cause Solution
"Exceeded maximum
number of file to store.
Delete all unnecessary files."
Too many files are waiting to
be sent.
Try again after they have been sent.
When the WSD scanner function cannot be used
Message Cause Solution
"Cannot communicate with
PC. Contact the
administrator."
WSD (Device) protocol or
WSD (Scanner) protocol is
disabled.
For details about how to enable or
disable the WSD protocol, see Security
Guide.
"Cannot start scanning
because communication was
failed."
Scan Profile is not set on the
client computer.
Set Scan Profile. For details about how
to do this, see "Creating a New Scan
Profile", Scan.
"Cannot start scanning
because communication was
failed."
The [Take no action] setting
has been selected on the
client computer, forcing the
client computer to remain
inactive when it receives
scan data.
Open scanner properties, click the
[Events] tab, and then select [Start this
program] as the computer's response
when it receives scan data. For details,
see your operating system's Help.
"Cannot start scanning.
Check the setting(s) on the
PC."
The Scan Profile might be
incorrectly configured.
Check the Scan Profile configuration.
"Could not send the data
because the PC timed out
before it was sent."
A time out occurred when
WSD Scanner was used.
Time outs occur when too
much time passes between
scanning an original and
sending its data. The
followings are likely causes
of time outs:
• Too many originals per
set.
• Misfed originals.
• Transmission of other
jobs.
• Reduce the number of originals,
and then scan again.
• Remove any misfed original, and
then scan again.
• Use Scanner Journal to check
there are no jobs awaiting
transmission, and then scan
again.
10. Troubleshooting
186
When documents cannot be stored on a memory storage device
Message Cause Solution
"Cannot write on the
memory storage device
because remaining free
space is insufficient."
The memory storage device
is full and scan data cannot
be saved. Even if the
memory storage device
appears to have sufficient
free space, data might not
be saved if the maximum
number of files that can be
saved is exceeded.
• Replace the memory storage
device.
• If the document is scanned as
single-page or divided into
multiple pages, data already
written to the memory storage
device is saved as is. Replace the
memory storage device, and then
press [Retry] to save the
remaining data, or press [Cancel]
to redo the scan.
"Cannot write on the
memory storage device
because the device is write-
protected."
The memory storage device
is write-protected.
Unlock the write-protection on the
memory storage device.
"Cannot write on the
memory storage device.
Check the memory storage
device and machine
settings."
The memory storage device
is faulty, or the file name
contains a character that
cannot be used.
• Check to see if the memory
storage device is defective.
• Check the memory storage
device. It might be unformatted,
or its format might be
incompatible with this machine.
• Check the file name set at the time
of scanning. For details about the
characters that can be used in file
names, see "Specifying the File
Name", Scan.
"Exceeded max. page
capacity per file. Press
[Write] to write the scanned
data to the memory storage
device, or press [Cancel] to
delete."
The scan could not be
completed because the
maximum number of pages
that can be scanned by this
machine was exceeded
during the scanned data
was written to the memory
storage device.
Reduce the number of documents to be
written to the memory storage device,
and then try again.
Messages Displayed When You Use the Scanner Function
187
Message Cause Solution
"Memory is full. Press [Write]
to write the current scanned
data to the memory storage
device, or press [Cancel] to
delete."
The scan could not be
completed because there
was insufficient hard disk
memory when the scanned
data was saved to the
memory storage device.
Specify whether or not to save the
scanned document to the memory
storage device.
Messages Displayed on the Client Computer
This section describes likely causes of and possible solutions for the main error messages displayed on
the client computer when you use the TWAIN driver. If a message not described here appears, follow
the instruction.
Message Cause Solution
"Any of Login User Name,
Login Password or Driver
Encryption Key is incorrect."
The entered login user
name, password, or driver
encryption key was invalid.
Check your login user name, login
password, or driver encryption key,
and then enter them correctly. For
details about login user name, login
password, and driver encryption key,
see Security Guide.
"Authentication succeeded.
However, the access
privileges for scanner
function has been denied."
The logged in user name
does not have permissions
for scanner function.
For details about how to set
permissions, see Security Guide.
"Cannot add any more
scanning mode."
The maximum number of
registrable scan modes has
been exceeded.
The maximum number of modes that
can be stored is 100. Delete unneeded
modes.
"Cannot specify any more
scanning area."
The maximum number of
registrable scan modes has
been exceeded.
The maximum number of scanning
areas that can be stored is 100. Delete
unneeded scanning areas.
10. Troubleshooting
188
Message Cause Solution
"Clear Misfeed(s) in ADF." A paper misfeed has
occurred inside the ADF.
• Remove the jammed originals,
and then insert them again. For
details about jammed paper, see
"Removing Jammed Paper",
Troubleshooting.
• When a misfeed occurs, replace
the jammed originals.
• Check whether the originals are
suitable to be scanned by the
machine.
"Error has occurred in the
scanner driver."
An error has occurred in the
driver.
• Check whether the network cable
is connected correctly to the client
computer.
• Check whether the Ethernet board
of the client computer is
recognized correctly by
Windows.
• Check whether the client
computer can use the TCP/IP
protocol.
"Error has occurred in the
scanner."
The application-specified
scan conditions have
exceeded the setting range
of the machine.
Check whether the scanning settings
made with the application exceed the
setting range of the machine.
"Fatal error has occurred in
the scanner."
An unrecoverable machine
error has occurred.
An unrecoverable machine error has
occurred. Contact your service
representative.
"Insufficient memory. Close
all other applications, then
restart scanning."
Memory is insufficient. • Close all the unnecessary
applications running on the client
computer.
• Uninstall the TWAIN driver, and
then reinstall it after restarting the
computer.
Messages Displayed When You Use the Scanner Function
189
Message Cause Solution
"Insufficient memory. Reduce
the scanning area."
Scanner memory is
insufficient.
• Reset the scan size.
• Lower the resolution.
• Set with no compression. For
details about the settings, see
TWAIN driver Help.
The problem may be due to the
following:
• Scanning cannot be performed if
large values are set for brightness
when halftone or high resolution is
used. For details about the
relationship between scan
settings, see "Relationship
between Resolution and Scan
Size", Scan.
• If a misfeed occurs, you might not
scan an original. Remove the
misfeed, and then scan the
original again.
"Invalid Winsock version.
Please use version 1.1 or
higher."
You are using an invalid
version of Winsock.
Install the operating system of the
computer or copy Winsock from the
operating system CD-ROM.
"No response from the
scanner."
The machine or client
computer is not connected to
the network correctly.
• Check whether the machine or
client computer is connected to
the network correctly.
• Disable the client computer's own
firewall. For details about firewall,
see Windows Help.
"No response from the
scanner."
The network is crowded. Wait for a while, and then connect to
the network again.
10. Troubleshooting
190
Message Cause Solution
"Scanner is in use for other
function. Please wait."
A function of the machine
other than the Scanner
function is being used such
as the Copier function.
• Wait for a while, and then
connect to the network again.
• Cancel the job that is being
processed. Press [Stop]. Follow
the instructions in the message that
appears and exit the function that
is running.
"Scanner is not available on
the specified device."
The TWAIN scanner function
cannot be used on this
machine.
Contact your service representative.
"Scanner is not ready.
Check the scanner and the
options."
The ADF cover is open. Check whether the ADF cover is
closed.
"The name is already in use.
Check the registered
names."
You tried to register a name
that is already in use.
Use another name.
When there is a problem connecting to the scanner
Message Cause Solution
"Cannot connect to the
scanner. Check the network
Access Mask settings in User
Tools."
An access mask is set. For details about an access mask,
contact your administrator.
"Cannot find "XXX" scanner
used for the previous scan.
"YYY" will be used instead."
("XXX" and "YYY" indicate
scanner names.)
The main power of the
previously used scanner is
not set to "On".
Check whether the main power of the
scanner used for the previous scan is
turned on.
Messages Displayed When You Use the Scanner Function
191
Message Cause Solution
"Cannot find "XXX" scanner
used for the previous scan.
"YYY" will be used instead."
("XXX" and "YYY" indicate
scanner names.)
The machine is not
connected to the network
correctly.
• Check that the previously used
scanner is connected to the
network correctly.
• Cancel the personal firewall of
the client computer. For details
about firewall, see Windows
Help.
• Use an application such as telnet
to make sure SNMPv1 or
SNMPv2 is set as the machine's
protocol. For details about how to
check this, see "Remote
Maintenance Using telnet",
Connecting the Machine/ System
Settings.
• Select the scanner used for the
previous scan.
"Communication error has
occurred on the network."
A communication error has
occurred on the network.
Check whether the client computer can
use the TCP/IP protocol.
"Scanner is not available.
Check the scanner
connection status."
The machine's power is off. Turn on the power.
"Scanner is not available.
Check the scanner
connection status."
The machine is not
connected to the network
correctly.
• Check whether the machine is
connected to the network
correctly.
• Cancel the personal firewall
function of the client computer.
For details about firewall, see
Windows Help.
• Use an application such as telnet
to make sure SNMPv1 or
SNMPv2 is set as the machine's
protocol. For details about how to
check this, see "Remote
Maintenance Using telnet",
Connecting the Machine/ System
Settings.
10. Troubleshooting
192
Message Cause Solution
"Scanner is not available.
Check the scanner
connection status."
Network communication is
not available because the
machine's IP address could
not be obtained from the
host name. If only "IPv6" is
set to [Active], the IPv6
address might not be
obtained.
• Check whether the machine's host
name is specified in the Network
Connection Tool. For the WIA
driver, check the [Network
Connection] tab in the properties.
• Use Web Image Monitor to set
"LLMNR" of "IPv6" to [Active].
Messages Displayed When You Use the Scanner Function
193
When Other Messages Appear
Message Cause Solution
"Cannot connect with the
wireless card. Turn the main
power switch off, then check
the card."
(A "wireless LAN board" or
"Bluetooth interface unit" is
referred to as a "wireless
card".)
• The wireless LAN
board was not inserted
when the machine was
turned on.
• The wireless LAN
board was pulled out
after the machine was
turned on.
The settings are not updated
although the unit is detected.
Turn off the power, and then check the
wireless LAN board is inserted
correctly. After this, turn on the power
again. If the message appears again,
contact your service representative.
"Cannot connect with the
Bluetooth interface. Check
the Bluetooth interface."
• The Bluetooth interface
unit was installed while
the machine was turned
on.
• The Bluetooth interface
unit was removed while
the machine was turned
on.
Turn off the power, and then confirm
that the Bluetooth interface unit was
installed correctly. After this, turn on the
power again. If the message appears
again, contact your service
representative.
"Clean the scanning glass.
(Located next to the
exposure glass.)"
The scanning glass or guide
plate of the ADF is dirty.
Clean the scanning glass or guide
plate. See "Maintaining Your
Machine", Maintenance and
Specifications.
"Following output tray is full.
Remove paper."
The output tray is full. Remove paper from the output tray to
resume printing. Press [Continue] on
the display panel to resume printing.
"Internal cooling fan is
active."
Large print runs will cause
the machine's interior to heat
up, triggering the cooling
fan.
The fan will emit noise, but this is
normal and the machine will be
operable while the fan is running.
The amount of paper that can be
printed and the total operation time
until the fan starts running depends on
the temperature of the location at
which the machine is installed.
10. Troubleshooting
194
Message Cause Solution
"Self checking..." The machine is performing
image adjustment
operations.
The machine may perform periodic
maintenance during operations. The
frequency and duration of
maintenance depends on the humidity,
temperature, and printing factors such
as number of prints, paper size, and
paper type. Wait for the machine to
resume operation.
When There Is a Problem Scanning or Storing Originals
Message Cause Solution
"Captured file exceeded
max. number of pages per
file. Cannot send the
scanned data."
The maximum number of
pages per file has been
exceeded.
Reduce the number of pages in the
transmitted file, and then resend the
file. For details about the maximum
number of pages per file, see "Storage
Function", Scan.
"Original(s) is being
scanned for a different
function."
Another function of the
machine is being used.
Cancel the job in progress. Press [Exit],
and then press [Stop]. Follow the
instructions in the message that
appears and exit the function that is
running.
When Other Messages Appear
195
When the Address Book Is Updated
Message Cause Solution
"Updating the destination list
has failed. Try again?"
A network error has
occurred.
• Check whether the server is
connected.
• Antivirus programs and firewalls
can prevent client computers from
establishing connection with this
machine.
• If you are using antivirus software,
add the program to the exclusion
list in the application settings. For
details about how to add
programs to the exclusion list, see
the antivirus software Help.
• To prevent a firewall from
blocking the connection, register
the machine's IP address in the
firewall's IP address exclusion
settings. For details about the
procedure for excluding an IP
address, see your operating
system's Help.
"Updating the destination
list... Please wait. Specified
destination(s) or sender's
name has been cleared."
The destination list is being
updated from the network
using Web Image Monitor.
Wait until the message disappears. Do
not turn off the power while this
message is displayed. Depending on
the number of destinations to be
updated, there may be some delay
before operation is resumed.
Operation is not possible while this
message is displayed.
"Updating the destination
list... Please wait. Specified
destination(s) or sender's
name has been cleared."
A specified destination or
sender's name was cleared
when the destination list in
the delivery server was
updated.
Specify the destination or sender's
name again.
10. Troubleshooting
196
When Data Cannot Be Sent Due to a Problem with the Destination
Message Cause Solution
"Some invalid destination(s)
contained. Do you want to
select only valid
destination(s)?"
The specified group contains
either an e-mail destination
and/or folder destination
that is not supported by the
specified transmission
method.
In the message that appears at each
transmission, press [Select].
"SMTP authentication email
address and administrator
email address mismatch."
The SMTP authentication e-
mail address and the
administrator's e-mail
address do not match.
For details about how to set SMTP
authentication, see "File Transfer",
Connecting the Machine/ System
Settings.
When the Machine Cannot Be Operated Due to a Problem with the User
Certificate
Message Cause Solution
"The destination cannot be
selected because its
encryption certificate is not
currently valid."
The user certificate
(destination certificate) has
expired.
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see Security
Guide.
"The group destination
cannot be selected because
it contains a destination with
a encryption certificate that
is not currently valid."
The user certificate
(destination certificate) has
expired.
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see Security
Guide.
"Transmission cannot be
performed because the
encryption certificate is not
currently valid."
The user certificate
(destination certificate) has
expired.
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see Security
Guide.
When Other Messages Appear
197
Message Cause Solution
"XXX cannot be YYY
because the device
certificate used for the S/
MIME signature is not
currently valid."
(XXX and YYY indicate the
user action.)
The device certificate (S/
MIME) has expired.
A new device certificate (S/MIME)
must be installed. For details about
how to install a device certificate (S/
MIME), see Security Guide.
"XXX cannot be YYY
because there is a problem
with the device certificate
used for the S/MIME
signature. Check the device
certificate."
(XXX and YYY indicate the
user action.)
There is no device certificate
(S/MIME), or the certificate
is invalid.
For details about the device certificate
(S/MIME), see Security Guide.
"XXX cannot be YYY
because the Digital
Signature's device certificate
is not currently valid."
(XXX and YYY indicate the
user action.)
The device certificate (PDF
with digital signature or
PDF/A with digital
signature) has expired.
A new device certificate (PDF with
digital signature or PDF/A with digital
signature) must be installed. For details
about how to install a device certificate
(PDF with digital signature or PDF/A
with digital signature), see Security
Guide.
"XXX cannot be YYY
because there is a problem
with the Digital Signature's
device certificate. Check the
device certificate."
(XXX and YYY indicate the
user action.)
There is no device certificate
(PDF with digital signature or
PDF/A with digital
signature), or the certificate
is invalid.
A new device certificate (PDF with
digital signature or PDF/A with digital
signature) must be installed. For details
about how to install a device certificate
(PDF with digital signature or PDF/A
with digital signature), see Security
Guide.
• If a fax or an e-mail cannot be sent and a message appears which states that there is a problem
with the device certificate or user certificate, a new certificate must be installed. For details about
how to install a new certificate, see Security Guide.
10. Troubleshooting
198
When Problems Occur While Logging In
Message Cause Solution
"Authentication has failed." The entered login user name
or login password is not
correct.
For details about the correct login user
name and login password, see
Security Guide.
"Authentication has failed." The machine cannot perform
authentication.
For details about authentication, see
Security Guide.
When the User Lacks Privileges to Perform an Operation
Message Cause Solution
"You do not have the
privileges to use this
function."
The logged in user name
does not have permissions
for the selected function.
For details about how to set
permissions, see Security Guide.
"The selected file(s)
contained file(s) without
access privileges. Only
file(s) with access privileges
will be deleted."
You have tried to delete files
without the permission to do
so.
To check your access permission for
stored documents, or to delete a
document you do not have permission
to delete, see Security Guide.
When the LDAP Server Cannot Be Used
Message Cause Solution
"Connection with LDAP
server has failed. Check the
server status."
A network error has
occurred and connection
has failed.
Try the operation again. If the message
is still displayed, the network may be
busy.
Check the settings for LDAP server in
[System Settings]. For details about
settings for LDAP server, see
"Programming the LDAP Server",
Connecting the Machine/ System
Settings.
When Other Messages Appear
199
Message Cause Solution
"Exceeded time limit for
LDAP server search. Check
the server status."
A network error has
occurred and connection
has failed.
• Try the operation again. If the
message is still displayed, the
network may be busy.
• Check that the correct settings for
LDAP server are listed in
[Administrator Tools] of [System
Settings]. For details about LDAP
server, see "Programming the
LDAP Server", Connecting the
Machine/ System Settings.
"LDAP server authentication
has failed. Check the
settings."
A network error has
occurred and connection
has failed.
Configure settings correctly for the user
name and the password for LDAP
server authentication.
10. Troubleshooting
200
11. Information for This Machine
This chapter describes environmental precautions and regulations.
Information on Environmental Regulations
ENERGY STAR Program
ENERGY STAR
®
Program Requirements for Imaging Equipment
This company is a participant in the ENERGY STAR
®
Program.
This machine is compliant with the regulations specified by the
ENERGY STAR
®
Program.
The ENERGY STAR
®
Program Requirements for Imaging Equipment encourage energy conservation
by promoting energy efficient computers and other office equipment.
The program backs the development and dissemination of products that feature energy saving
functions.
It is an open program in which manufacturers participate voluntarily.
Targeted products are computers, monitors, printers, facsimiles, copiers, scanners, and multi-function
devices. Energy Star standards and logos are internationally uniform.
• For details about the "default delay time", see page 201 "Energy Saving Functions".
Energy Saving Functions
To reduce its power consumption, this machine has the following functions:
Sleep mode
• If this machine remains idle for a specified period or when [Energy Saver] ( ) is pressed, it
enters Sleep mode to further reduce its electrical consumption.
201
• The default delay time the machine waits before entering Sleep mode is 1 minute. This default
time can be changed.
• The machine can print jobs from computers and receive faxes while in Sleep mode.
Specification
•
(mainly Europe and Asia)
Type 1 Type 2
Reduced electrical
consumption in Sleep mode
*1
0.66 W 0.68 W
Time of switch into Sleep
mode
1 minute 1 minute
Time of switch out from Sleep
mode
*1
10 seconds 10 seconds
Duplex Function
*2
Standard Standard
*1
The time it takes to switch out from energy saving functions and electrical consumption may differ
depending on the conditions and environment of the machine.
*2
Achieves ENERGY STAR energy savings; product fully qualifies when packaged with (or used
with) a duplex tray and the duplex function is enabled as an option.
• (mainly North America)
Type 1 Type 2
Reduced electrical
consumption in Sleep mode
*1
0.64 W 0.63 W
Time of switch into Sleep
mode
1 minute 1 minute
Time of switch out from Sleep
mode
*1
10 seconds 10 seconds
Duplex Function
*2
Standard Standard
*1
The time it takes to switch out from energy saving functions and electrical consumption may differ
depending on the conditions and environment of the machine.
*2
Achieves ENERGY STAR energy savings; product fully qualifies when packaged with (or used
with) a duplex tray and the duplex function is enabled as an option.
11. Information for This Machine
202
• Specifications can vary depending on which options are installed on the machine.
• For details about how to change the default interval, see "Timer Settings", Connecting the
Machine/ System Settings.
• Depending on which embedded software application is installed on it, the machine might take
longer than indicated to enter Sleep mode.
User Information on Electrical and Electronic Equipment
(mainly
Europe)
Users in the countries where this symbol shown in this section has been specified in
national law on collection and treatment of E-waste
Our Products contain high quality components and are designed to facilitate recycling.
Our products or product packaging are marked with the symbol below.
The symbol indicates that the product must not be treated as municipal waste. It must be disposed of
separately via the appropriate return and collection systems available. By following these instructions
you ensure that this product is treated correctly and help to reduce potential impacts on the environment
and human health, which could otherwise result from inappropriate handling. Recycling of products
helps to conserve natural resources and protect the environment.
For more detailed information on collection and recycling systems for this product, please contact the
shop where you purchased it, your local dealer or sales/service representatives.
All Other Users
If you wish to discard this product, please contact your local authorities, the shop where you bought this
product, your local dealer or sales/service representatives.
Information on Environmental Regulations
203
Note for the Battery and/or Accumulator Symbol (For EU countries only)
(mainly Europe)
In accordance with the Battery Directive 2006/66/EC Article 20 Information for end-users Annex II,
the above symbol is printed on batteries and accumulators.
This symbol means that in the European Union, used batteries and accumulators should be disposed of
separately from your household waste.
In the EU, there are separate collection systems for not only used electrical and electronic products but
also batteries and accumulators.
Please dispose of them correctly at your local community waste collection/recycling centre.
Contact your sales or service representative to change the battery.
Environmental Advice for Users (mainly Europe)
Users in the EU, Switzerland and Norway
Consumables yield
Please refer to either the User's Manual for this information or the packaging of the consumable.
Recycled paper
The machine can use recycled paper which is produced in accordance with European standard
EN 12281:2002 or DIN 19309. For products using EP printing technology, the machine can print
on 64 g/m
2
paper, which contains less raw materials and represents a significant resource
reduction.
Duplex printing (if applicable)
Duplex printing enables both sides of a sheet of paper to be used. This saves paper and reduces
the size of printed documents so that fewer sheets are used. We recommend that this feature is
enabled whenever you print.
Toner and ink cartridge return program
Toner and ink cartridge for recycling will be accepted free of charge from users in accordance with
local regulations.
For details about the return program, please refer to the Web page below or consult your service
person.
https://www.ricoh-return.com/
11. Information for This Machine
204
Energy efficiency
The amount of electricity a machine consumes depends as much on its specifications as it does on
the way you use it. The machine is designed to allow you to reduce electricity costs by switching to
Ready mode after it prints the last page. If required, it can immediately print again from this mode.
If no additional prints are required and a specified period of time passes, the device switches to an
energy saving mode.
In these modes, the machine consumes less power (watts). If the machine is to print again, it needs
a little longer to return from an energy saving mode than from Ready mode.
For maximum energy savings, we recommend that the default setting for power management is
used.
Products that comply with the Energy Star requirement are always energy efficient.
Notes to users in the state of California (Notes to Users in USA)
(mainly North America)
Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/
perchlorate
Information on Environmental Regulations
205
11. Information for This Machine
206
INDEX
2 Sided Print...........................................................11
A
Adding toner........................................................142
Address Book........13, 83, 85, 107, 109, 110, 112,
114, 196
ADF................................................. 9, 27, 30, 33, 35
ADF's extenders........................................29, 31, 34
Authentication screen............................................54
Auto Document Feeder........................................... 9
Auto Reduce / Enlarge.................................. 16, 63
B
Basic procedure.....61, 81, 97, 105, 112, 115, 119
Beeping pattern...................................................148
Bypass tray...............28, 30, 33, 75, 126, 128, 134
C
Canceling a transmission......................................88
Changing the display language.......................... 39
Changing the number of sets................................79
Check Status key................................................. 146
Checking a stored file.........................................116
Color adjustment................................................... 16
Color copy.............................................................16
Combine....................................................11, 16, 69
Combine printing...................................................99
Computer............................................................. 188
Control panel..................................... 27, 30, 33, 38
Copier............................................................61, 154
Copy orientation....................................................67
Creating a shared folder.................................... 106
Custom size paper........................................75, 129
D
Data In indicator....................................................38
Data security for copying......................................25
Destination........................................................... 197
Display panel.........................................................38
Distributed scan management..............................24
Document Server.. 12, 17, 80, 102, 103, 119, 121,
154, 172
DSM....................................................................... 24
Duplex....................................................... 11, 16, 65
E
E-mail address............................................ 112, 114
E-mail destination....................................... 112, 114
E-mail transmission................................................ 20
Embedding text information..................................22
ENERGY STAR Program.....................................201
Envelope................................16, 76, 101, 134, 139
Environmental advice for users.......................... 204
Error log............................................................... 169
Error report.......................................................... 169
Exposure glass................27, 30, 33, 57, 58, 83, 87
Exposure glass cover......................................27, 35
Extender.................................................... 28, 30, 33
External options...............................................35, 36
F
Facsimile........................................................81, 156
Fax destination................................................ 83, 85
Fax indicator..........................................................38
File type................................................................117
Folder destination.............................. 107, 109, 110
Frequently-used settings........................................14
Front cover................................................ 27, 30, 33
Function Compatibility........................................ 153
H
Handset..................................................................36
Hold Print................................................................17
Home screen.............................................15, 40, 41
How to Read the Manuals......................................7
I
Icon.................................................................. 41, 42
Image adjustment.................................................. 16
Immediate Transmission..................................86, 87
Indicator lamp..................................................... 146
Information on environmental regulations.........201
Information screen.................................................11
Internal tray...............................................28, 31, 34
Internal tray 2.............................. 28, 31, 34, 35, 36
Internal tray guide.................................... 28, 31, 34
Internet Fax............................................................ 20
207
IP-Fax......................................................................20
J
Journal....................................................................93
L
Label paper......................................................... 134
LAN-Fax...........................................................11, 18
LDAP server..........................................................199
Loading paper................................... 125, 126, 130
Locked Print............................................................17
Logging in the machine................................ 54, 199
Logging out the machine.......................................55
Lower right cover......................................28, 31, 33
M
Mail to Print............................................................20
Main power indicator........................................... 38
Main power switch............................ 28, 30, 33, 52
Managing documents.........................................103
Media access lamp...............................................38
Media slots............................................................ 38
Memory.......................................................174, 183
Memory storage device..................................... 187
Memory Transmission.....................................81, 83
Message.........149, 154, 156, 157, 163, 166, 168,
169, 171, 172, 173, 174, 175, 178, 181, 183,
184, 185, 186, 187, 188, 191, 194, 195, 196,
197, 199
Model-specific information.....................................8
N
Names of major features........................................ 9
Network setting................................................... 157
Note for the battery and/or accumulator symbol..
..............................................................................204
Notes to users in the state of California.............205
O
OCR unit.................................................................22
OHP transparencies.............................16, 129, 134
One-sided combine.............................................. 70
Options...................................................................35
Orientation-fixed paper......................................130
Original orientation........................................ 65, 67
P
Paper capacity.................................................... 134
Paper guides.............................................28, 30, 33
Paper size....................................................128, 134
Paper thickness....................................................134
Paper tray..................................................27, 30, 33
Paper tray unit...................9, 28, 30, 33, 35, 36, 37
Paper trays.................................................. 125, 134
Paper type............................................................134
Paper weight........................................................134
Paperless Fax.........................................................11
PCL..........................................................................95
PCL 6.................................................97, 98, 99, 101
PictBridge............................................................... 17
Placing originals..............................................57, 58
Preventing information leakage........................... 23
Printer97, 166, 168, 169, 171, 172, 173, 174, 175
Printer Bypass Paper Size.......................... 128, 129
Printer driver properties.........................................96
Privilege................................................................199
Problem....................................................... 149, 195
Program.....................................................14, 46, 49
Q
Quick Install........................................................... 95
R
Recommended paper......................................... 134
Reducing my costs.................................................11
Region A...................................................................8
Region B................................................................... 8
Registering destinations.........................................13
Remote Fax....................................................21, 163
Right cover................................................ 28, 31, 33
Running out of toner............................................144
S
Sample Print...........................................................17
Scan Settings....................................................... 118
Scan to E-mail......................................................112
Scan to Folder...............................................22, 105
Scanner..105, 112, 115, 178, 181, 183, 184, 185,
187, 188, 191
Sending originals............................................ 83, 87
208
Sending scan files........................................... 12, 22
Sending stored documents................................... 91
Shared folder.......................................................106
Shortcut icon....................................................41, 42
Sleep mode......................................................... 201
SMB folder......................................... 107, 109, 110
Sort............................................................ 16, 78, 79
Standard printing...................................................97
Status icon............................................................145
Status indicator...................................................... 38
Stored documents.................................. 17, 91, 121
Stored Print.............................................................17
Storing a document............................................... 90
Storing data.................................................. 80, 119
Storing documents...............................................102
Storing received documents................................. 18
Storing scan files...........................................12, 115
Symbols.................................................................... 7
T
Thick paper................................................. 129, 138
Toner............................................................142, 144
Translucent paper................................................134
Tray 1...................................................................134
Tray 2............................................... 35, 36, 37, 134
Tray 3............................................... 35, 36, 37, 134
Turning off the power............................................52
Turning on the power............................................ 52
Two-sided combine...............................................72
Two-sided paper.................................................130
Two-sided printing.................................................98
U
Unauthorized copy prevention............................ 25
Used toner........................................................... 144
User certificate.....................................................197
User Code Authentication.....................................54
User information on electrical and electronic
equipment............................................................ 203
Using scanned files on the computer................... 12
V
Vents.......................................28, 29, 30, 32, 33, 34
W
Web Image Monitor.................................... 24, 123
Widget................................................................... 43
WSD scanner................................................22, 186
209
MEMO
210
MEMO
211
MEMO
212 EN
GB
EN
US
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D219-7002B
© 2015
D219-7002BAU
EN
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GB
EN
… 211 …

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