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Electric Mobility Euro Limited, Canal Way, Ilminster , Somerset TA19 9DL
Telephone: 01460 258100 www.electricmobility.co.uk
Issue 1: 04/12
Rascal Vision
Scooter
Owner’s Manual & Service Record
Rascal Vision
Electric Mobility Euro Ltd has designed this powerful, durable, long range, road-capable scooter for comfort
during outdoor use. The Vision scooter is of fixed frame construction and not designed to be fully dismantled
for transportation, however it is compact enough to fit into some larger cars, MPVs and vans. Provided that
your scooter is maintained and operated in accordance with this manual it should last for many years, and
provide you with freedom and independence.
Please read this manual thoroughly before using this scooter. If you have any doubts about warnings or
instructions, ask your dealer for an explanation. If at any time you feel you may not be able to control your
scooter safely, do not drive it, and consult your dealer for a solution. If you think the scooter may be damaged,
do not drive it and contact your dealer for advice.
We suggest that you keep this owner’s manual in a safe place as it contains essential safety, operation and
maintenance information for this scooter.
2
2
Notice
All Electric Mobility Vehicles are sold through authorised dealers. Make sure your dealer demonstrates all
the features of the product prior to, or when, it is delivered.
Warning!
This manual contains important safety notices. Please take time to read and understand them. Ignoring
them may endanger you or others.
Rascal Vision Scooter Owner's Manual and Service Record
Rascal Vision
3
Contents
D
ealer information 4
Features and layout 4
Safety information 5
Intended use 5
Safety Information 6
Controls 8
Freewheel Device 10
Brakes 10
Armrest adjustment 11
Seat-back angle adjustment 11
Swivel seat 12
Seat position adjustment 12
Tiller folding 12
Transferring in and out of your scooter. 13
Operation 13
Driving the vehicle 14
Driving the vehicle - hazards 15
Transporting your scooter 16
Assembling your scooter following transportation 18
Battery charging 19
User maintenance 21
Servicing & maintenance 21
Scooter Diagnostic Functions 22
Troubleshooting guide 23
Additional safety information 23
Additional information 24
Frequently asked questions 24
Engineers checklist 25
Guarantees 26
Technical information regarding EMI 27
Technical specification 28
Brochure request 29
Guarantee Card - dealer information 29
Service log 31
4 Rascal Vision Scooter Owner's Manual and Service Record
Dealer Information
For product information see serial number plate on the seat post under the seat.
Manufacturer
Electric Mobility Euro Limited
Canal Way, Ilminster, Somerset TA19 9DL
Company Registration in England No. 2419231
Features and Layout
Photo shows the Rascal Vision scooter. See the technical specification for full details.
This is your contact number
for service and support
Dealer Stamp
Telephone:
Email:
Product Model Number
Serial Number
Date of Purchase
Owner
Fold down lever
adjustable backrest
Fold up / adjustable
armrests
Freewheel lever
Emergency hydraulic
braking system
Finger control lever
Rear view mirrors
Tiller adjustment
Charging point
Pneumatic tyres
on alloy rims
Front coil and rear mono-shock
suspension for a superior ride.
Integrated battery
enclosure
Handy storage compartment
5
Safety Information
Read this manual thoroughly before driving or operating the vehicle.
If you have any doubt about the content of this manual phone your dealer to resolve the problem. Please read
this manual, and ensure your scooter is serviced regularly.
Book symbol: This symbol appears on the product. Please read this product manual before
assembling or operating the scooter.
Pinchpoint symbol: Wherever you see this sign there is a nearby risk of injury owing to a pinch or
crushing point.
Tip symbol: This sign indicates advice on how to get the most from your scooter.
© 2012 Electric Mobility Euro Ltd.
No liability is assumed with respect to the use of any information contained in this publication. While every precaution
has been taken in the preparation of this publication Electric Mobility Euro Ltd. assumes no responsibility for errors or
omissions nor is any liability assumed for damages resulting from the use of information contained in this publication.
This publication, as well as the operational details described herein, is subject to change without notice.
Intended use of the vehicle
The Vision scooter is designed for use by adults with a disability (up to the maximum recommended weight -
see Technical Specification Sheet) who require a robust, comfortable scooter that is ideal for shopping and
other visits. The Rascal Vision is a medium range 8mph scooter which is suited for travel on public roads when
this is required. When driven on pavements and other pedestrian areas, your scooter should be set on the low
preset speed setting (max 4 mph - see controls section of this manual). The Rascal Vision scooter has lighting
to enable it to operate in the dark. The Vision scooter is intended for use on pavements, roads and other hard
surfaces. The Vision can mount kerbs and obstacles up to the height specified in the Technical Specification
Sheet and, with careful driving, can tackle moderately difficult terrain, but high kerbs should be avoided.
Users could endanger themselves and others if they are not capable of driving this scooter safely. Dealers will
advise on the most suitable vehicle from the Electric Mobility range, but it is the user's responsibility to ensure
that they have the manual dexterity to drive the vehicle, adequate sight and hearing to perceive danger in time,
and can at all times operate the scooter safely in the expected conditions. If in doubt we suggest you consult
a healthcare professional and your nearest dealer for advice on the most suitable scooter for your particular
condition. Users should also regularly assess their ability to operate their vehicle safely.
The Rascal Vision scooter should not be used on slippery surfaces such as grass.
Within this manual there are important safety notices. They are clearly marked with the sign (left)
M
ake sure that you understand all these notices. If you have any doubt, contact your dealer.
6 Rascal Vision Scooter Owner's Manual and Service Record
Safety Information
General Warnings
Warning ! The operation of scooters can endanger the life of the driver or third parties. Any driver should
always be fully capable of operating this vehicle safely.
Warning ! Sitting for long periods may increase the chance of thromboses or pressure sores. Users prone to
such conditions are advised to take medical advice.
Warning ! The Rascal Vision scooter has been designed and tested for drivers with weights up to those in the
Technical Specification Sheets. These weights should never be exceeded.
Warning ! Do not exceed the specification; do not modify this scooter or use it other than as a scooter.
Warning ! Passengers, including children, should never be carried.
Warning ! Electromagnetic interference may affect the driving of this scooter:
Do not operate devices such as CB radios or mobile phones while the vehicle is switched on.
Avoid getting close to transmitter masts, such as television and radio stations.
If your vehicle ever starts to operate by itself switch it off and report this to your Dealer.
Warning ! The operation of any scooter may affect sensitive electronic circuits such as alarm systems or
automatic doors in shops.
Driving
Before driving, refer to ”Driving Your Vehicle” … later in this manual
Warning ! Ambient Operating Temperature Range. Do not use your scooter in temperatures outside the
range stated in the specifications section of this manual. Driving in very hot or very cold conditions
can make driving more hazardous.
Warning ! Freewheel Device/Mode. Before getting on your scooter always check that the freewheel lever is
in the Drive position. When the freewheel lever is in the freewheel position, the main brakes on your
scooter will not function. Extra care should be taken with your scooter when it is in freewheel
mode as it could move without warning. You must never sit on or try to ride your scooter when it is
in freewheel mode as serious injury or death may result.
NEVER SIT ON THE SCOOTER WHEN IN FREEWHEEL MODE.
Warning ! Transferring On and Off. Do not attempt to get on or off your scooter unless it is switched off, at
rest, and on a stable, level surface. Never get on or off on a hill.
Warning ! Damage. Before driving off, check the scooter for damage, particularly that which could affect the
controls, wheels, freewheel function and/or drive motor.
Warning ! Footrest. Before switching on the scooter, always make sure that your feet are safely on the
footrest areas. If you drive forward with your feet still on the ground, they could become trapped
under the scooter and serious injury may result.
Warning ! Armrests. Do not use the armrests as a support for your entire weight when getting in or out of
the scooter. Make sure the armrests are lowered and secure before you start off otherwise you may
fall out.
Warning ! Entanglement. Do not wear clothing or carry items on the scooter that could become entangled in
wheels or other moving parts whilst operating the scooter. Severe injury may result.
7
Warning ! Battery Charge Level. Before driving off, always check the battery indicator. If you are in any
d
oubt, ensure all the batteries are fully charged before starting on a journey.
Warning ! Castoring. Be aware that, if you set off when the front wheels are not straight, the initial movement
c
ould be partially sideways.
Warning ! Power. Unless there is an emergency, do not switch the power off when moving. The Scooter may
s
top very suddenly. Release the forward / reverse control and the scooter will come to a controlled stop.
Warning ! Slopes. On steep slopes the scooter could topple over. Always try to avoid crossing a slope. If you
h
ave to cross a slope, take great care to avoid tipping. Never make sharp turns on slopes. Never
drive on slippery or icy slopes. - If you are not comfortable with the hill gradient, consider an
alternative route. See “Driving Your Vehicle” Hazards for more advice.
Warning ! Kerbs. You should always try to avoid driving up or down kerbs as this may cause the scooter to
topple. Use access ramps wherever possible. Never attempt to climb or descend kerbs greater
than that noted in the Technical Specification. If you have to climb or descend a low kerb, always
tackle it straight on. See “Driving Your Vehicle” – Hazards for more advice.
Warning ! Speed. Turning at maximum speed might cause the scooter to topple over. Always slow down for
turns. Always slow down when amongst pedestrians and ensure you do not run into them.
Warning ! Stopping. If the scooter stops suddenly when turning, it might topple. Try not to brake when
turning. Always take particular care when turning.
Warning ! Reversing. Always take particular care when reversing the scooter as injury to other people may
occur if safe distances are not maintained.
Warning ! Leaning Over. Do not lean sideways, as this could cause the scooter to topple.
Warning ! Escalators. Never drive the scooter onto an escalator as this could cause the scooter to topple
and result in severe injury.
Warning ! Roads. In the United Kingdom, Mobility scooters are not permitted on dual carriageways without
an additional amber warning beacon being fitted. Never take your scooter on a Motorway. For more
information please refer to the Highway code.
Warning ! Driving in Poor Visibility. Scooters are not easily seen. Always turn your lights on in poor visibility
or when travelling on roads. Consider wearing a high visibility jacket to warn others of your presence.
Warning ! Carrying Items. Do not carry or attach anything to the handlebars or controls as this could affect
the driving safety.
Warning ! Hot Surfaces. If the scooter is left out in the sun, surfaces could become extremely hot. Always try
to park the vehicle in the shade.
Warning ! Seats in Vehicles. This scooter is not suitable for use as a seat for an occupant when in a
motor vehicle.
8 Rascal Vision Scooter Owner's Manual and Service Record
Controls
Before driving your vehicle it is important to familiarise yourself with the controls. Do not attempt to drive the
vehicle before reading the rest of this Owner’s Manual.
Dashboard Description
1. Battery Indicator: This indicator shows the level of charge in the batteries. When all segments are shown
the batteries are full. As the charge level of the batteries depletes, so the number of lit segments will drop.
Note: When the vehicle is climbing a steep incline or starting off, the level may drop momentarily; this is normal.
Tip: When the batteries need charging urgently the "mains plug" symbol will appear
Always fully charge your batteries before setting out on a trip.
2. Speed Control: This controls the preset top speed of your scooter. When the knob is turned anticlockwise
to the left, this is its slowest speed, marked by a tortoise. As the knob is turned to the right the speed will
increase to a maximum, marked by a hare. Set the speed before you move off. Do not adjust the speed
control dial when the vehicle is moving.
3. Power On Indicator: When the ignition key is inserted into the scooter and turned to the "on" or "I"
position, the LCD panel will illuminate.
Tip: If a spanner symbol and a number in the range 1 -10 appears and persists, this may indicate a fault.
A key to the fault codes can be found in the "Scooter diagnostic functions" section of this manual.
A common "fault" is that the scooter has been left in freewheel mode. This will be shown by the spanner
symbol flashing and the digit "5" being displayed. Turn the key to the "0" or off position, disengage the
free-wheel mode and turn the key back to the on or "I" position.
4. Horn: Press the button and the horn will sound, if power is on. Release and the horn will cease.
3
14
15
13
5
2
1
7
8
9
6
6
10
4
11
Ignition key
10 Rascal Vision Scooter Owner's Manual and Service Record
Freewheel Device
When the vehicle is switched off the brakes are automatically
e
ngaged. This is called “Failsafe Braking”. Also, if the batteries are
flat, the brakes are applied. There may be occasions where you may
wish to move the vehicle without power. To do this there is a
Freewheel Device fitted.
The Freewheel device allows the vehicle to be pushed without power.
To activate, first locate the lever. When standing behind the scooter, it
is located on the right hand side of the rear of the vehicle (see Fig 3)
Make sure the On/Off (ignition) key is in the off position.
Move the lever FORWARD The vehicle can now be pushed in Freewheel.
Move the lever BACK to engage drive. The vehicle is now braked. This is the normal operating position.
IF YOU ARE NOT COMPLETELY SURE OF THIS FEATURE CONTACT
YOUR DEALER BEFORE OPERATING THE SCOOTER.
NOTE: To avoid excessive strain on the tiller / handlebar assembly, never push or pull the scooter in
freewheel mode if a user is on-board. Push the lever FORWARDS to engage freewheel mode. Pull the lever
BACKWARDS to engage Drive mode.
Warning! If the freewheel device is in “freewheel” mode the braking is disabled. Never select the
freewheel mode if the Scooter is on a slope or could be pushed onto a slope.
Brakes
There are 3 braking systems. The first works with the finger controls. When the finger control is released the scooter
will automatically brake and bring the scooter to a stop. When the scooter stops the automatic parking brake will
engage. This will stop the vehicle rolling forward or backward. When you start the brake will automatically disengage.
If the battery should go flat the brakes automatically engage. Note that even when freewheel is selected, a secondary
regenerative braking system is applied automatically to limit the maximum speed. You may notice this system caus-
ing drag when moving the scooter in freewheel mode.
The third braking system is a state-of the-art twin hydraulic disc brake that can
be used in emergencies. This braking system is controlled by pulling/
compressing the lever on the right hand side of the handle bars/ tiller (see Fig 4).
The more pressure you apply to the lever the heavier the braking effect will be.
This braking system applies even braking to both back wheels making it one of
the safest designs on the market.
Tip: If you wish to lock this braking system on permanently to act as a
supplementary parking brake, you may do this by first pulling / compressing the lever and then move the locking
latch into position. When you release the lever it will stay compressed. Remember to always disengage the
locking latch before use by compressing the lever fully and rotaing the latch in the opposite direction.
4
3
Warning! Do not use the emergency brake for normal driving and never engage the lever locking latch
unless the scooter is stationery.
11
Warning! Never attempt to disassemble or adjust the braking system. Any maintenance must be carried
out by your authorised dealer.
Armrest adjustment
When preparing to sit on the scooter, first lift one armrest to enable easy access (Fig 5). When riding always have
the armrest in the down position. Avoid pinching fingers as you lower the armrest. If you require more room in
the width of the seat, undo the knobs at the rear of the seat (Fig 6). Slide the armrests in or out to suit. Tighten
both knobs to lock the armrest width adjustment in place. To ensure that the user is sitting centrally, the armrests
should always be adjusted to be equidistant from the centre of the seat.
The height of each armrest can also be adjusted. To do this locate the arm height locking knobs and loosen each
one (Fig 7). Raise or lower each arm to the desired height and then lock in position by tightening each knob firmly.
Seat back angle adjustment
The seat back angle can be adjusted by:
1. Sitting very gently against the back rest and pulling the lever (see
Fig 8). The seat back will unlock.
2. Angle your back to the desired position and then release
the lever. The seat back will lock in the new position.
Tip: If you wish to flatten the seat for storage, use the same lever whilst
standing next to the scooter and gripping the seat-back with the other
hand. Pull the lever and fold the seat forwards.
Warning! Never drive with the armrest up or with the armrest knob loose.
Warning! Make sure you are ready for the seat back to release as you could topple backwards a little if
taken by surprise!
5 67
8
12 Rascal Vision Scooter Owner's Manual and Service Record
Warning! Before driving, always check that the tiller is securely in the upright position. Safe steering may
be impossible if you do not !
Tiller Folding
The tiller can be folded down for transporting and storage. Take care when
lowering the tiller not to pinch your fingers.
Rotate the knurled knob anti-clockwise sufficiently for the
retaining serrations to allow the tiller to move (Fig 11).
Lower the tiller so that it is in its lowest position (Fig 12).
Rotate the knurled knob clockwise and ensure that it is tight
and the retaining serrations are fully engaged.
The tiller can be adjusted in the same way to achieve a comfortable
driving position.
Rotate the knurled knob anti-clockwise sufficiently for the retaining
serrations to allow the tiller to move. Adjust the tiller so that your driving
position is safe and comfortable.
Rotate the knurled knob clockwise and ensure that it is tight and that
the retaining serrations are fully engaged
Adjust the tiller to suit your driving position, ensuring the tiller is
firmly locked in place before driving off.
Swivel seat
This allows easy access
1. To operate, locate the release lever under the seat (Fig 9).
2. Pull the lever up and the seat will release allowing it to rotate.
3. Release the lever and the seat should lock automatically, but always
c
heck it has.
Warning! Do not use this device if the vehicle is on a slope. Always check the seat is locked in the
forward position before driving the vehicle.
Seat position adjustment
The distance between the seat and the tiller can be adjusted for optimum
comfort/legroom. To do this:
1. Sit on the scooter and pull the seat position adjustment lever
upwards (FIg 10). This will allow the seat to slide back and forth.
2. Using your body mass, slide the seat into a comfortable position.
3. Release the lever. The seat will now be locked in your
preferred position.
9
10
11
12
8

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