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ULTRA X
Copyright © 2008
Pride Mobility Products Corp.
INFMANU3234/Rev C/April 2008
SAFETY GUIDELINES
NOTE: This owners manual is compiled from the latest specifications and product information avail-
able at the time of publication. We reserve the right to make changes as they become necessary. Any
changes to our products may cause slight variations between the illustrations and explanations in this
manual and the product you have purchased. The latest/current version of this manual is available on
our website.
Pride Provider:______________________________________________________________________
Address:___________________________________________________________________________
Phone Number:___________________________
Purchase Date:____________________________ Serial Number:_____________________________
An authorized Pride Provider or qualified technician must perform the initial setup of this
scooter and must perform all of the procedures in this manual.
The symbols below are used throughout this owner's manual and on the scooter to identify warnings and important
information. It is very important for you to read them and understand them completely.
WARNING! Indicates a potentially hazardous condition/situation. Failure to follow
designated procedures can cause either personal injury, component damage, or
malfunction. On the product, this icon is represented as a black symbol on a yellow triangle
with a black border.
MANDATORY! These actions should be performed as specified. Failure to perform
mandatory actions can cause personal injury and/or equipment damage. On the product,
this icon is represented as a white symbol on a blue dot with a white border.
PROHIBITED! These actions are prohibited. These actions should not be performed at
any time or in any circumstances. Performing a prohibited action can cause personal
injury and/or equipment damage. On the product, this icon is represented as a black symbol
with a red circle and red slash.
Please fill out the following information for quick reference:
088 609 661
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CONTENTS
I. INTRODUCTION......................................................................................................................... 4
II. SAFETY......................................................................................................................................... 5
III. YOUR TRAVEL SCOOTER................................................................................................... 17
IV. BATTERIES AND CHARGING ............................................................................................ 20
V. OPERATION............................................................................................................................... 25
VI. COMFORT ADJUSTMENTS................................................................................................ 27
VII. DISASSEMBLY AND ASSEMBLY ..................................................................................... 29
VIII.BASIC TROUBLESHOOTING ............................................................................................. 31
IX. CARE AND MAINTENANCE ................................................................................................ 33
X. WARRANTY................................................................................................................................36
APPENDIX I - SPECIFICATIONS ............................................................................................... 38
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I. INTRODUCTION
SAFETY
WELCOME to Pride Mobility Products Corporation (Pride). The product you have purchased combines state-of
the-art components with safety, comfort, and styling in mind. We are confident the design features will provide you
with the conveniences you expect during your daily activities. Understanding how to safely operate and care for
this product should bring you years of trouble free operations and service.
Read and follow all instructions, warnings, and notes in this manual and all other accompanying literature before
attempting to operate this product for the first time. In addition, your safety depends upon you, as well as your
provider, caretaker, or healthcare professional in using good judgement.
If there is any information in this manual which you do not understand, or if you require additional assistance for
setup or operation, please contact your authorized Pride Provider. Failure to follow the instructions, warnings,
and notes in this manual and those located on your Pride product can result in personal injury or product
damage and will void Pride’s product warranty.
PURCHASER’S AGREEMENT
By accepting delivery of this product, you promise that you will not change, alter, or modify this product or remove
or render inoperable or unsafe any guards, shields, or other safety features of this product; fail, refuse, or neglect to
install any retrofit kits from time to time provided by Pride to enhance or preserve the safe use of this product.
SHIPPING AND DELIVERY
Before using your Travel Scooter, make sure your delivery is complete as some components may be individually
packaged. If you do not receive a complete delivery, please contact your authorized Pride Provider immediately.
Where damage has occurred during transport, either to the packaging or content, please contact the delivery
company responsible.
INFORMATION EXCHANGE
We want to hear your questions, comments, and suggestions about this manual. We would also like to hear about
the safety and reliability of your new Travel Scooter, and about the service you received from your authorized Pride
Provider. Please notify us of any change of address, so we can keep you apprised of important information about
safety, new products, and new options that can increase your ability to use and enjoy your Travel Scooter. Please
feel free to contact us at the address below:
USA: Canada:
Pride Mobility Products Corporation Pride Mobility Products Company
Attn.: Customer Care Department 380 Vansickle Road Unit 350
182 Susquehanna Avenue St. Catharines, Ontario L2R 6P7
Exeter, PA 18643-2694 1-888-570-1113
customercare@pridemobility.com
1-800-424-8205
NOTE: If you ever lose or misplace your product registration card or your copy of this manual, contact
us and we will be glad to send you a new one immediately.
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Fully charge batteries before operating.
Remove key from an unattended Travel Scooter.
II. SAFETY
PRODUCT SAFETY SYMBOLS
The symbols below are used on the Travel Scooter to identify warnings, mandatory actions, and prohibited ac-
tions. It is very important for you to read and understand them completely.
Maximum weight capacity.
Place unit on level ground and stand behind or to one side when changing from drive
mode to freewheel mode or freewheel mode to drive mode.
Locked and in drive mode.
Unlocked and in freewheel mode.
Read and follow the information in the owner’s manual.
EMI-RFI- This product has been tested and passed at an immunity level of 20 V/m.
Corrosive chemicals contained in battery.
Pinch/Crush points created during assembly.
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II. SAFETY
Do not remove anti-tip wheels.
Avoid exposure to rain, snow, ice, salt, or standing water whenever possible. Maintain
and store in a clean and dry condition.
Removal of grounding prong can create electrical hazard. If necessary, properly
install an approved 3-pronged adapter to an electrical outlet having 2-pronged plug
access.
Do not connect an extension lead to the AC/DC converter or the battery charger.
Contact with tools can cause electrical shock.
Use only AGM or Gel-Cell batteries. Use only AGM or Gel-Cell batteries to reduce the
risk of leakage or explosive conditions.
Keep your hands away from the tires when driving. Be aware that loose fitting clothing
can become caught in the drive tires.
Do not use a cell phone, walkie/talkie, laptop, or other radio transmitter while
operating.
Do not allow unsupervised children to play near the Travel Scooter while the
batteries are charging.
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II. SAFETY
Explosive conditions exist!
Do not use batteries with different amp-hour (Ah) capacities. Do not mix old and new
batteries. Always replace both batteries at the same time.
Do not lift the mobility product while seated in it.
Disposal and recycling—Contact your authorized Pride Provider for information on
proper disposal of your Pride product and its packaging.
Contains Lead.
Do not place your Travel Scooter in freewheel mode while on a decline.
Do not place your Travel Scooter in freewheel mode while on a incline.
Wear safety goggles.
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II. SAFETY
GENERAL
MANDATORY! Do not operate your new Travel Scooter for the first time without completely
reading and understanding this owner’s manual.
Your Travel Scooter is a state-of-the-art life-enhancement device designed to increase mobility. Pride provides an
extensive variety of products to best fit the individual needs of the Travel Scooter user. Please be aware that the
final selection and purchasing decision regarding the type of Travel Scooter to be used is the responsibility of the
Travel Scooter user who is capable of making such a decision and his/her healthcare professional (i.e., medical
doctor, physical therapist, etc.).
The contents of this manual are based on the expectation that a mobility device expert has properly fitted the Travel
Scooter to the user and has assisted the prescribing healthcare professional and/or the authorized Pride Provider in
the instruction process for the use of the product.
There are certain situations, including some medical conditions, where the Travel Scooter user will need to practice
operating the Travel Scooter in the presence of a trained attendant. A trained attendant can be defined as a family
member or care professional specially trained in assisting a Travel Scooter user in various daily living activities.
As you begin using your Travel Scooter during daily activities, you will probably encounter situations in which you
will need some practice. Simply take your time and you will soon be in full and confident control as you maneuver
through doorways, on and off elevators, up and down ramps, and over moderate terrain.
Below are some precautions, tips, and other safety considerations that will help you become accustomed to
operating the Travel Scooter safely.
MODIFICATIONS
Pride has designed and engineered your Travel Scooter to provide maximum mobility and utility. However, under
no circumstances should you modify, add, remove, or disable any feature, part, or function of your Travel Scooter.
WARNING! Do not modify your Travel Scooter in any way not authorized by Pride. Do not
use accessories if they have not been tested or approved for Pride Products.
REMOVABLE PARTS
WARNING! Do not attempt to lift or move your Travel Scooter by any of its removable
parts, including the armrests, seat, or shroud.
PRE-RIDE SAFETY CHECK
Get to know the feel of your Travel Scooter and its capabilities. Pride recommends that you perform a safety check
before each use to make sure your Travel Scooter operates smoothly and safely.
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II. SAFETY
Perform the following inspections prior to using your Travel Scooter:
!Check for proper tire inflation. Maintain but do not exceed the psi/bar/kPa air pressure rating indicated on
each tire if equiped with pneumatic tires.
!Check all electrical connections. Make sure they are tight and not corroded.
!Check all harness connections. Make sure they are secured properly.
!Check the brakes.
!Check battery charge.
If you discover a problem, contact your authorized Pride Provider for assistance.
TIRE INFLATION
If your scooter is equipped with pneumatic tires, you should check or have the air pressure checked at least once a week.
Proper inflation pressures will prolong the life of your tires and help ensure the smooth operation of your scooter.
WARNING! It is critically important that the psi/bar/kPa air pressure indicated on each tire
be maintained in pneumatic tires at all times. Do not underinflate or overinflate your tires.
Low pressure may result in loss of control, and overinflated tires may burst. Failure to
maintain the psi/bar/kPa air pressure raiting indicated on pneumatic tires at all times may
result in tire and/or wheel failure.
WARNING! Inflate your Travel Scooter tires from a regulated air source with an available
pressure gauge. Inflating your tires from an unregulated air source could overinflate them,
resulting in a burst tire.
NOTE: If tires on your Travel Scooter list the psi raiting only, use the following conversion formulas to
find the bar or kPa rating: bar=psi x 0.06895, kPa= psi x 6.89476.
WEIGHT LIMITATIONS
Your Travel Scooter is rated for a maximum weight capacity. Refer to the specifications table for information.
MANDATORY! Stay within the specified weight capacity of your Travel Scooter. Exceeding
the weight capacity voids your warranty. Pride will not be held responsible for injuries and/
or property damage resulting from failure to observe weight limitations.
WARNING! Do not carry passengers on your Travel Scooter. Carrying passengers on your
Travel Scooter may affect the center of gravity, resulting in a tip or a fall.
INCLINE INFORMATION
More and more buildings have ramps with specified degrees of inclination, designed for easy and safe access.
Some ramps may have turning switchbacks (180-degree turns) that require you to have good cornering skills on
your Travel Scooter.
!Proceed with extreme caution as you approach the downgrade of a ramp or other incline.
!Take wide swings with your Travel Scooter around any tight corners. If you do that, the Travel Scooter’s rear
wheels will follow a wide arc, not cut the corner short, and not bump into or get hung up on any railing corners.
!When driving down a ramp, keep the Travel Scooters speed adjustment set to the slowest speed setting to
ensure a safely controlled descent.
!Avoid sudden stops and starts.
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II. SAFETY
Figure 1. Maximum Recommended Incline Angle
When climbing an incline, try to keep your Travel Scooter moving. If you must stop, start up again slowly, and then
accelerate cautiously. When driving down an incline, do so by setting the speed adjustment dial to the slowest
setting and driving in the forward direction only. If your Travel Scooter starts to move down the incline faster than
you anticipated or desired, allow it to come to a complete stop by releasing the throttle control lever. Then push the
throttle control lever forward slightly to ensure a safely controlled descent.
WARNING! When climbing an incline, do not zigzag or drive at an angle up the face of the
incline. Drive your Travel Scooter straight up the incline. This greatly reduces the possibility
of a tip or a fall. Always exercise extreme caution when negotiating an incline.
WARNING! Do not drive your Travel Scooter across the side of an incline or diagonally up
or down an incline; do not stop, if possible, while driving up or down an incline.
WARNING! You should not travel up or down a potentially hazardous incline (i.e., areas
covered with snow, ice, cut grass, or wet leaves).
WARNING! When on any sort of an incline or decline, never place the Travel Scooter in
freewheel mode while seated on it or standing next to it.
WARNING! Even though your Travel Scooter is capable of climbing slopes greater than
that illustrated in figure 1, do not, under any circumstances, exceed the incline guidelines
or any other specifications presented in this manual. Doing so could cause instability in
your Travel Scooter.
Handicap public access ramps are not subject to government regulation in all countries, and therefore do not
necessarily share the same standard percent of slope. Other inclines may be natural or, if man-made, not designed
specifically for Travel Scooters. Figure 1 illustrates your Travel Scooter’s stability and its ability to climb grades
under various weight loads and under controlled testing conditions.
These tests were conducted with the Travel Scooters seat in the highest position and adjusted rearward on the
seat base to its farthest rearward position. Use this information as a guideline. Your Travel Scooters ability to travel
up inclines is affected by your weight, your Travel Scooters speed, your angle of approach to the incline, and your
Travel Scooter setup.
WARNING! Any attempt to climb or descend a slope steeper than what is shown in figure
1 may put your Travel Scooter in an unstable position and cause it to tip.
WARNING! Never carry an oxygen tank weighing more than 15 lbs. (6.8 kg). Never fill the
front or rear basket with contents exceeding 15 lbs. (6.8 kg).
260 lbs. (118 kg)
8° (14.1%)
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II. SAFETY
Figure 2A. Increased Stability Driving Position
Figure 2. Normal Driving Position
When you approach an incline, it is best to lean forward. See figures 2 and 2A. This shifts the center of gravity of
you and your Travel Scooter toward the front of the Travel Scooter for improved stability.
NOTE: When negotiating ramps, if the throttle control lever is released while moving forward, the
powered Travel Scooter may roll back approximately 1 foot (30.5 cm) before the brake engages. If the
throttle control lever is released while moving in reverse, the powered Travel Scooter may roll back
approximately 3 feet (1 meter) before the brake engages.
CORNERING INFORMATION
Excessively high cornering speeds can create the possibility of tipping. Factors which affect the possibility of
tipping include, but are not limited to, cornering speed, steering angle (how sharply you are turning), uneven road
surfaces, inclined road surfaces, riding from an area of low traction to an area of high traction (such as passing from
a grassy area to a paved area especially at high speed while turning), and abrupt directional changes. High
cornering speeds are not recommended. If you feel that you may tip over while cornering, reduce your speed and
steering angle (i.e., lessen the sharpness of the turn) to prevent your Travel Scooter from tipping.
WARNING!
When cornering sharply, reduce your speed and maintain a stable center of
gravity. When using your Travel Scooter at higher speeds, do not corner sharply. This
greatly reduces the possibility of a tip or fall. Always exercise common sense when
cornering.
BRAKING INFORMATION
Your Travel Scooter is equipped with these powerful brake systems:
!Regenerative: Uses electricity to rapidly slow the vehicle when the throttle control lever returns to the center/
stop position.
!Disc Park Brake: Activates mechanically after regenerative braking slows the vehicle to near stop, or when
power is removed from the system for any reason.
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II. SAFETY
Figure 3. Correct Curb Approach Figure 4. Incorrect Curb Approach
OUTDOOR DRIVING SURFACES
Your Travel Scooter is designed to provide optimum stability under normal driving conditions—dry, level surfaces
composed of concrete, blacktop, or asphalt. However, Pride recognizes that there will be times when you will
encounter other surface types. For this reason, your Travel Scooter is designed to perform admirably on packed
soil, grass, and gravel. Feel free to use your Travel Scooter safely on lawns and in park areas.
!Reduce your Travel Scooter’s speed when driving on uneven terrain and/or soft surfaces.
!Avoid tall grass that can become tangled in the running gear.
!Avoid loosely packed gravel and sand.
!If you feel unsure about a driving surface, avoid that surface.
PUBLIC STREETS AND ROADWAYS
WARNING! You should not operate your Travel Scooter on public streets and roadways. Be
aware that it may be difficult for traffic to see you when you are seated on your Travel
Scooter. Obey all local pedestrian traffic rules. Wait until your path is clear of traffic, and
then proceed with extreme caution.
STATIONARY OBSTACLES (STEPS, CURBS, ETC.)
WARNING! Do not drive near raised surfaces, unprotected ledges, and/or drop-offs (curbs,
porches, stairs, etc.).
WARNING! Do not attempt to have your Travel Scooter climb or descend an obstacle that
is inordinately high.
WARNING! Do not attempt to have your Travel Scooter proceed backward down any step,
curb, or other obstacle. This may cause the Travel Scooter to tip.
WARNING! Be sure your Travel Scooter is traveling perpendicular to any curb you may be
required to ascend or descend. See figures 3 and 4.
WARNING! Do not attempt to negotiate a curb that has a height greater than 2 in. (5 cm).
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II. SAFETY
INCLEMENT WEATHER PRECAUTIONS
Exposure of your Travel Scooter to inclement weather conditions should be avoided whenever possible. If
suddenly caught up in rain, snow, severe cold or heat while operating your Travel Scooter, proceed to shelter at the
earliest opportunity. Thoroughly dry your Travel Scooter before storing, charging, or operating your Travel Scooter.
PROHIBITED! Operating in rain, snow, salt, mist/spray conditions, and on icy slippery
surfaces can have an adverse affect on the electrical system. Maintain and store your
Travel Scooter in a dry and clean condition.
WARNING! Prolonged exposure to hot or cold conditions may affect the temperature of
upholstered and non-upholstered items on the Travel Scooter, possibly resulting in skin
irritation. Exercise caution when using your Travel Scooter in extremely hot or cold conditions
or when exposing your Travel Scooter to direct sunlight for prolonged periods of time.
FREEWHEEL MODE
Your Travel Scooter is equipped with a manual freewheel lever that, when pushed forward, allows the Travel
Scooter to be pushed. For more information about how to place your Travel Scooter into and out of freewheel
mode, see III. “Your Travel Scooter.”
WARNING! When your Travel Scooter is in freewheel mode, the braking system is
disengaged.
!Disengage the drive motors only on a level surface.
!Ensure the key is removed from the key switch.
!Stand behind or to the side of the Travel Scooter to engage or disengage freewheel
mode. Never sit on a Travel Scooter to do this.
!After you have finished pushing your Travel Scooter, always return it to the drive mode
to lock the brakes.
An added feature built into the Travel Scooter is push-too-fastprotection which safeguards the Travel Scooter
against gaining excessive speed while in freewheel mode.
“Push-too-fast” operates differently depending on which of two conditions exists:
!If the key is switched “off” while in freewheel mode, the Travel Scooter’s controller activates regenerative
braking when the Travel Scooter is pushed faster than a maximum threshold which has been preprogrammed.
In this case, the controller is acting as a speed governor.
!If the key is switched “on” while in freewheel mode, you will encounter considerable resistance at any
speed. This prevents the Travel Scooter from gaining unwanted momentum should the manual freewheel
lever inadvertently be released while driving the Travel Scooter.
STAIRS AND ESCALATORS
Travel Scooters are not designed to travel up or down stairs or escalators. Always use an elevator.
WARNING! Do not use your Travel Scooter to negotiate steps or escalators.
DOORS
!Determine if the door opens toward or away from you.
!Use your hand to turn the knob or push the handle or push-bar.
!Drive your Travel Scooter gently and slowly forward to push the door open. Or drive your Travel Scooter
gently and slowly rearwards to pull the door open.
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II. SAFETY
ELEVATORS
Modern elevators have a door edge safety mechanism that, when pushed, reopens the door(s).
!If you are in the doorway of an elevator when the door(s) begin to close, push on the rubber door edge or
allow the rubber door edge to contact the Travel Scooter and the door will reopen.
!Use care that pocketbooks, packages, or Travel Scooter accessories do not become caught in elevator doors.
LIFT/ELEVATION PRODUCTS
If you will be traveling with your Travel Scooter, you may find it necessary to use a lift/elevation product to aid in
transportation. Pride recommends that you closely review the instructions, specifications, and safety information
set forth by the manufacturer of the lift/elevation product before using that product.
WARNING! Never sit on your Travel Scooter when it is being used in connection
with any type of lift/elevation product. Your Travel Scooter was not designed with
such use in mind and any damage or injury incurred from such use is not the
responsibility of Pride.
BATTERIES
In addition to following the warnings below, be sure to comply with all other battery handling information.
MANDATORY! Battery posts, terminals, and related accessories contain lead and
lead compounds. Wear goggles and gloves while handling batteries and wash
hands after handling.
WARNING! Travel Scooter batteries are heavy. See specifications table. If you are
unable to lift that much weight, be sure to get help. Use proper lifting techniques
and avoid lifting beyond your capacity.
WARNING! Always protect the batteries from freezing and never charge a frozen
battery.
WARNING! Connect the battery harnesses in the proper manner. RED (+) cables
must be connected to positive (+) battery terminals/posts. BLACK (-) cables must
be connected to negative (-) battery terminals/posts. Protective caps should be
installed over all battery terminals. REPLACE cables immediately if damaged.
NOTE: If you encounter a damaged or cracked battery, immediately enclose it in a plastic bag and
contact your local disposal agency or authorized Pride Provider for instructions on disposal and bat-
tery recycling which is our recommended course of action.
MOTOR VEHICLE TRANSPORT
Pride recommends that you do not remain seated in your Travel Scooter while traveling in a motor vehicle. The
Travel Scooter should be stowed in the trunk of a car or in the back of a truck or van with the batteries removed
and properly secured.
WARNING! Although your Travel Scooter may be equipped with a positioning belt, this belt is
not designed to provide restraint during motor vehicle transport. Anyone travelling in a motor
vehicle should be properly secured in the motor vehicle seat with safety belts fastened securely.
WARNING! Do not sit on your Travel Scooter while it is in a moving vehicle.
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WARNING! Always be sure your Travel Scooter and its batteries are properly secured
when it is being transported. Batteries should be secured in an upright position, and
protective caps should be installed on the battery terminals. Batteries should not be
transported with any flammable or combustible items.
PREVENTING UNINTENDED MOVEMENT
WARNING! If you anticipate being seated in a stationary position for an extended period
of time, turn off the power. This will prevent unexpected motion from inadvertent throttle
control lever contact.
GETTING ONTO AND OFF OF YOUR TRAVEL SCOOTER
Getting onto and off of your Travel Scooter requires a good sense of balance. Please observe the following safety
tips when getting onto and off of your Travel Scooter:
!Remove the key from the key switch.
!Ensure that your Travel Scooter is not in freewheel mode. See III. “Your Travel Scooter.”
!Ensure that the seat is securely in place.
!Pivot the armrests up to make getting onto and off of the Travel Scooter easier.
WARNING! Position yourself as far back as possible in the Travel Scooter seat to prevent
the Travel Scooter from tipping.
WARNING! Avoid putting all of your weight on the Travel Scooter armrests and do not use
the armrests for weight bearing purposes, such as transfers. Such use may cause the
Travel Scooter to tip, resulting in a fall from the Travel Scooter and personal injury.
WARNING! Avoid putting all of your weight on the floorboard. Such use may cause the
Travel Scooter to tip.
REACHING AND BENDING
Avoid reaching or bending while driving your Travel Scooter. Bending forward creates the risk of accidental
throttle control lever contact. Bending to the side while seated creates the risk of tipping. It is important to maintain
a stable center of gravity and keep the Travel Scooter from tipping. Pride recommends that the Travel Scooter user
determine his/her personal limitations and practice bending and reaching in the presence of a qualified attendant.
WARNING! Do not bend, lean, or reach for objects if you have to pick them up from
the Travel Scooter deck or from either side of the Travel Scooter. Movements such as
these may change your center of gravity and the weight distribution of the Travel
Scooter and cause your Travel Scooter to tip.
PROHIBITED! Keep your hands away from the tires when driving. Be aware that loose
fitting clothing can become caught in drive tires.
POSITIONING BELTS
Your authorized Pride Provider, therapist(s), and other healthcare professionals are responsible for determining
your requirement for a positioning belt in order to operate your Travel Scooter safely.
WARNING! If you require a positioning belt to safely operate your Travel Scooter, make
sure it is fastened securely.
II. SAFETY
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PRESCRIPTION DRUGS/PHYSICAL LIMITATIONS
The Travel Scooter user must exercise care and common sense when operating his/her Travel Scooter. This
includes awareness of safety issues when taking prescribed or over-the-counter drugs or when the user has
specific physical limitations.
WARNING! Consult your physician if you are taking prescribed or over-the-counter
medication or if you have certain physical limitations. Some medications and limitations
may impair your ability to operate your Travel Scooter in a safe manner.
ALCOHOL/SMOKING
The Travel Scooter user must exercise care and common sense when operating his/her Travel Scooter. This
includes awareness of safety issues while under the influence of alcohol, or while smoking.
WARNING! Do not operate your Travel Scooter while you are under the influence of alcohol,
as this may impair your ability to operate the Travel Scooter in a safe manner.
WARNING! Pride strongly recommends that you do not smoke cigarettes while seated in
your Travel Scooter, although the Travel Scooter seat has passed the necessary testing
requirements for cigarette smoke, You must adhere to the following safety guidelines if
you decide to smoke cigarettes while seated in our Travel Scooter:
!Do not leave lit cigarettes unattended.
!Keep ashtrays a safe distance from the seat cushions.
!Always make sure cigarettes are completely extinguished before disposal.
ELECTROMAGNETIC AND RADIO FREQUENCY INTERFERENCE (EMI/RFI)
WARNING! Laboratory tests have shown that electromagnetic and radio frequency waves
can have an adverse affect on the performance of electrically-powered mobility vehicles.
Electromagnetic and Radio Frequency Interference can come from sources such as cellular phones, mobile two-
way radios (such as walkie-talkies), radio stations, TV stations, amateur radio (HAM) transmitters, wireless
computer links, microwave signals, paging transmitters, and medium-range mobile transceivers used by emergency
vehicles. In some cases, these waves can cause unintended movement or damage to the control system. Every
electrically-powered mobility vehicle has an immunity (or resistance) to EMI. The higher the immunity level, the
greater the protection against EMI. This product has been tested and has passed at an immunity level of 20 V/M.
WARNING! Be aware that cell phones, two-way radios, laptops, and other types of radio
transmitters may cause unintended movement of your electrically-powered mobility vehicle
due to EMI. Exercise caution when using any of these items while operating your mobility
vehicle and avoid coming into close proximity of radio and TV stations.
WARNING! The addition of accessories or components to the electrically-powered mobility
vehicle can increase the susceptibility of the vehicle to EMI. Do not modify your Travel
Scooter in any way not authorized by Pride.
WARNING! The electrically-powered mobility vehicle itself can disturb the performance
of other electrical devices located nearby, such as alarm systems.
NOTE: For further information on EMI/RFI, visit the Resource Center on www.pridemobility.com. If
unintended motion or brake release occurs, turn your Travel Scooter off as soon as it is safe to do so.
Call Pride at 800-424-8205 to report the incident.
II. SAFETY
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III. YOUR TRAVEL SCOOTER
TILLER CONSOLE
The tiller console houses all controls needed to drive your Travel Scooter, including the key switch, throttle control lever,
horn button, speed adjustment dial, and the battery condition meter. See figure 5.
PROHIBITED! Do not expose the tiller console to moisture. In the event that the tiller
console does become exposed to moisture, do not attempt to operate your Travel Scooter
until the tiller console has dried thoroughly.
Key Switch
!Insert the key into the key switch and turn it clockwise to power up (turn on) your Travel Scooter.
!Turn the key counterclockwise to power down (turn off) your Travel Scooter.
Although the key can be left in the key switch when the Travel Scooter is powered down, we recommend remov-
ing it to prevent unauthorized use of your Travel Scooter.
WARNING! If the key is moved to the “off” position while your Travel Scooter is in motion,
the electronic brakes will engage and your Travel Scooter will come to an abrupt stop!
Throttle Control Lever
This lever allows you to control the forward speed and the reverse speed of your Travel Scooter up to the
maximum speed you preset with the speed adjustment dial.
!Place your right hand on the right handgrip and your left hand on the left handgrip.
!Use your right thumb to push the right side of the lever to disengage your Travel Scooter’s brakes
and move forward.
!Release the lever and allow your Travel Scooter to come to a complete stop before pushing the other side of
the lever to move in reverse.
!When the throttle is completely released, it automatically returns to the center “stop” position and engages your
Travel Scooter’s brakes.
Horn Button
This button activates a warning horn. Your Travel Scooter must be turned on for the horn to be operational. Do not
hesitate to use the warning horn when doing so may prevent accident or injury.
Figure 5. Tiller Console
HORN
KEY (INSERTED INTO KEY SWITCH
BATTERY CONDITION METER
SPEED ADJUSTMENT DIAL
THROTTLE CONTROL LEVER
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III. YOUR TRAVEL SCOOTER
Speed Adjustment Dial
This dial allows you to preselect and limit your Travel
Scooters top speed.
!The image of the tortoise represents the slowest
speed setting.
!The image of the hare represents the fastest
speed setting.
Battery Condition Meter
When the key is fully inserted into the key switch
and turned to the “on” position, this meter indicates
approximate battery strength. For further informa-
tion on the battery condition meter, see IV. “Batter-
ies and Charging.”
MANUAL
FREEWHEEL
LEVER
ANTI-TIP WHEELS
Figure 6. Rear Section
MOTOR/
TRANSAXLE
ASSEMBLY
REAR SECTION
The manual freewheel lever, anti-tip wheels, and motor/transaxle assembly are located on the rear section of your
Travel Scooter. See figure 6.
WARNING! Before placing your Travel Scooter into or taking it out of freewheel mode,
remove the key from the key switch. Never sit on a Travel Scooter when it is in freewheel
mode. Never put a Travel Scooter in freewheel mode on any incline.
Manual Freewheel Lever
Whenever you need or want to push your Travel Scooter for short distances, you can put it in freewheel mode.
The manual freewheel lever is located at the top right of the rear section.
1. Push forward on the manual freewheel lever to disable the drive system and the brake system. You may now
push your Travel Scooter.
2. Push the manual freewheel lever rearward to reengage the drive and the brake systems; this takes your Travel
Scooter out of freewheel mode.
WARNING! When your Travel Scooter is in freewheel mode, the braking system is
disengaged.
!Disengage the drive motors only on a level surface.
!Ensure the key is removed from the key switch.
!Stand behind or to the side of the Travel Scooter to engage or disengage freewheel
mode. Never sit on a Travel Scooter to do this.
!After you have finished pushing your Travel Scooter, always return it to the drive mode
to lock the brakes.
Anti-Tip Wheels
The anti-tip wheels are an integral and important safety feature of your Travel Scooter. They are bolted to the frame
at the rear of the Travel Scooter.
PROHIBITED! Do not remove the anti-tip wheels or modify your Travel Scooter in any way
that is not authorized by Pride.
Motor/Transaxle Assembly
The motor/transaxle assembly is an electromechanical unit that converts electrical energy from your Travel Scooter’s
batteries into the controlled mechanical energy that drives the Travel Scooter’s wheels.
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Charger Power Cord Receptacle
The 3-pin end of the charger power cord plugs into this
receptacle.
Main Circuit Breaker (Reset Button)
When the voltage in your Travel Scooter’s batteries be-
comes low or the Travel Scooter is heavily strained be-
cause of excessive loads or steep inclines, the main cir-
cuit breaker may trip to protect the motor and electron-
ics from damage.
!The main circuit breaker reset button pops out when
the breaker trips.
!When the breaker trips, the entire electrical system
of your Travel Scooter shuts down.
III. YOUR TRAVEL SCOOTER
BATTERY PACK
Your Travel Scooter is equipped with an innovative, easy to remove battery pack. A handle on the top of the
battery pack makes it easy to lift the pack off of the Travel Scooter with one hand. The battery pack contains two
batteries, the charger power cord receptacle, the main circuit breaker (reset button), and the battery pack fuse.
See figure 7.
CHARGER POWER
CORD RECEPTACLE MAIN CIRCUIT BREAKER
(RESET BUTTON)
BATTERY PACK
Figure 7. Battery Pack
BATTERY PACK HANDLE
BATTERY PACK FUSE
Figure 8. 3-Amp Tiller Console Fuse
!Allow a minute or two for your Travel Scooters electronics to “rest.”
!Push in the reset button to reset the main circuit breaker.
!If the main circuit breaker trips frequently, you may need to charge your batteries more often. You may also
need to have your authorized Pride Provider perform a load test on your Travel Scooters batteries.
!If the main circuit breaker trips repeatedly, see your authorized Pride Provider for service.
TILLER CONSOLE FUSE
The fuse located under the battery pack protects the tiller console electronics. See figure 8. In the event any
component of the tiller console is not responding, check this fuse. See VIII. “Basic Troubleshooting” for fuse
replacement instructions.
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IV. BATTERIES AND CHARGING
Your Travel Scooter requires two long-lasting, 12-volt, deep-cycle batteries that are sealed and maintenance free.
They are recharged by the supplied off-board charging system.
!Charge your Travel Scooters batteries for 8 to 14 hours prior to using it for the first time.
!Keep the batteries fully charged to keep your Travel Scooter running smoothly.
Figure 9. Battery Condition Meter
READING YOUR BATTERY VOLTAGE
The battery condition meter on the tiller console indicates the approximate
strength of your batteries using a color code. From right to left on the meter,
green indicates fully charged batteries, yellow a draining charge, and red
indicates that an immediate recharge is necessary. See figure 9. To ensure
the highest accuracy, the battery condition meter should be checked while
operating your Travel Scooter at full speed on a dry, level surface.
CHARGING YOUR BATTERIES
PROHIBITED! Removal of grounding prong can create
electrical hazard. If necessary, properly install an
approved 3-pronged adapter to an electrical outlet
having 2-pronged plug access.
PROHIBITED! Never use an extension cord to plug in your battery charger. Plug the charger
directly into a properly wired standard electrical outlet.
PROHIBITED! Do not allow unsupervised children to play near the Travel Scooter while
the batteries are charging. Pride recommends that you do not charge the batteries while
the Travel Scooter is occupied.
MANDATORY! Read the battery charging instructions in this manual and in the manual
supplied with the battery charger before charging the batteries.
WARNING! Explosive gases may be generated while charging the batteries. Keep the Travel
Scooter and battery charger away from sources of ignition such as flames or sparks and
provide adequate ventilation when charging the batteries.
WARNING! You must recharge your scooter’s batteries with the supplied off-board charger.
Do not use an automotive-type battery charger.
WARNING! Inspect the battery charger, wiring, and connectors for damage before each
use. Contact your authorized Pride Provider if damage is found.
WARNING! Do not attempt to open the battery charger case. If the battery charger does
not appear to be working correctly, contact your authorized Pride Provider.
WARNING! If the battery charger is equipped with cooling slots, then do not attempt to
insert objects through these slots.
WARNING! If your battery charger has not been tested and approved for outdoor use, then
do not expose it to adverse or extreme weather conditions. If the battery charger is exposed
to adverse or extreme weather conditions, then it must be allowed to adjust to the difference
in environmental conditions before use indoors. Refer to the manual supplied with the
battery charger for more information.
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Follow these easy steps to charge your batteries
safely:
NOTE: The battery pack can be charged on or off the
Travel Scooter.
1. Position your Travel Scooter or battery pack close to
a standard electrical outlet. See figure 10.
2. Remove the key from the key switch.
3. Make certain that the manual freewheel lever is in the
drive (rearward) position.
4. Plug the charger power cord into the charger power
cord receptacle on your Travel Scooter, then into the
electrical outlet. See figure 11. We recommend that
you charge the batteries for 8 to 14 hours.
NOTE: The LED lights on the charger indicate dif-
ferent charger conditions at various times. Refer to
the operating instructions supplied with the charger
for a complete explanation of these indicators.
5. When the batteries are fully charged, unplug the charger
power cord from the electrical outlet and then from
the charger power cord receptacle.
IV. BATTERIES AND CHARGING
Figure 10. Charging The Batteries (Battery Pack Removed)
Figure 11. Off-Board Battery Charger
POWER
CHARGER
PLUGS INTO BATTERY PACK
PLUGS INTO STANDARD
ELECTRICAL OUTLET
NOTE: There is a charger inhibit function on your Travel Scooter. The Travel Scooter will not run and
the battery condition meter will not operate while the batteries are charging (when pack is being charged
on the Travel Scooter).
FREQUENTLY ASKED QUESTIONS
How does the charger work?
When your Travel Scooter’s battery voltage is low, the charger works harder, sending more electrical current to
the batteries to bring up their charge. As the batteries approach a full charge, the charger sends less and less
electrical current. When the batteries are fully charged, the current sent from the charger is at nearly zero
amperage. Therefore, when the charger is plugged in, it maintains the charge on your Travel Scooter’s batteries,
but does not overcharge them. We do not recommend that you charge your Travel Scooter’s batteries for more
than 24 consecutive hours.
What if my Travel Scooters batteries will not charge?
!Ensure that the fuse on the battery pack is in working condition.
!Ensure both ends of the charger power cord are inserted fully.
LED’S
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IV. BATTERIES AND CHARGING
Can I use a different charger?
Chargers are selected precisely for particular applications and are especially matched to the type, size, and chemi-
cal formulation of specific batteries. For the safest and most efficient charging of your Travel Scooter’s batteries,
we recommend use of the charger supplied as original equipment with your Pride product only. Any charging
method resulting in batteries being charged individually is especially prohibited.
How often must I charge the batteries?
Two major factors must be considered when deciding how often to charge your Travel Scooter’s batteries:
!All day use on a daily basis.
!Infrequent or sporadic use.
With these considerations in mind, you can determine how often and for how long you should charge your Travel
Scooters batteries. The battery charger was designed so that it will not overcharge your Travel Scooters
batteries. However, you may encounter some problems if you do not charge your batteries often enough and if
you do not charge them on a regular basis. Following the guidelines below will provide safe and reliable battery
operation and charging.
!If you use your Travel Scooter daily, charge its batteries as soon as you finish using it for the day. Your Travel
Scooter will be ready each morning. We recommend that you charge your Travel Scooter’s batteries for 8 to
14 hours after daily use.
!If you use your Travel Scooter once a week or less, charge its batteries at least once a week for 12 to 14
hours at a time.
!Keep your Travel Scooter’s batteries fully charged.
!Avoid deeply discharging your Travel Scooter’s batteries.
How can I ensure maximum battery life?
Fully charged deep-cycle batteries provide reliable performance and extended battery life. Keep your Travel Scooter’s
batteries fully charged whenever possible. Protect your Travel Scooter and batteries from extreme heat or cold.
Batteries that are regularly and deeply discharged, infrequently charged, stored in extreme temperatures, or stored
without a full charge may be permanently damaged, causing unreliable performance and limited service life.
How can I get maximum range or distance per charge?
Rarely will you have ideal driving conditions—smooth, flat, hard driving surfaces with no wind or curves. Often, you
will face hills, pavement cracks, uneven and loosely packed surfaces, curves, and wind, all of which affect the distance
or running time per battery charge. Below are a few suggestions for obtaining the maximum range per battery charge.
!Always fully charge your Travel Scooter’s batteries prior to daily use.
!Maintain but do not exceed the psi/bar/kPa air pressure rating indicated on each tire.
!Plan your route ahead to avoid as many hills, cracked, broken, or soft surfaces as possible.
!Limit your baggage weight to essential items.
!Try to maintain an even speed while your Travel Scooter is in motion.
!Avoid stop-and-go driving.
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IV. BATTERIES AND CHARGING
What type and size of battery should I use?
Your Travel Scooter requires two deep cycle batteries. We recommend only sealed, maintenance-free types such
as AGM or Gel-Cell. Do not use wet-cell batteries, which have removable caps. Refer to the specifications table
for size as batteries differ depending on manufacture.
WARNING! Corrosive chemicals are contained in batteries. Use only AGM or Gel-
Cell batteries to reduce the risk of leakage or explosive conditions.
NOTE: Sealed batteries are not serviceable. Do not remove the caps.
How do I change the batteries in my Travel Scooter?
MANDATORY! Battery posts, terminals, and related accessories contain lead and
lead compounds. Wear goggles and gloves when handling batteries and wash
hands after handling.
WARNING! Always use two batteries of the exact same type, chemistry, and amp-
hour (Ah) capacity. Refer to the specifications table in this manual and in the
manual supplied with the battery charger for recommended type and capacities.
WARNING! Do not mix old and new batteries. Always replace both batteries at
the same time.
WARNING! Contact your Pride Provider if you have any questions regarding the batteries
in your Travel Scooter.
WARNING! Do not replace the batteries while the Travel Scooter is occupied.
WARNING! The batteries on your Travel Scooter should only be serviced or
replaced by an authorized Pride Provider or a qualified technician.
1. Remove the battery pack from the Travel Scooter.
2. Carefully turn the pack upside down.
3. Remove the eight (8) screws from the perimeter
of the battery pack.
4. Carefully turn the pack right side up and remove
the lid.
5. Disconnect the black (-) and red (+) battery cables from
the battery terminals on each battery. See figure 12.
6. Remove the old batteries.
7. Place the new batteries in the battery pack.
8. Connect the red battery cable to the positive (+)
battery terminal on each battery.
9. Connect the black battery cable to the negative
(-) battery terminal on each battery.
10. Position the lid back onto the battery pack en-
suring all wires are inside the pack so they don’t
become pinched.
11. Carefully turn the pack upside down.
12. Reinstall all screws and tighten. Figure 12. Battery Replacement
BATTERY TERMINALS
BATTERY CABLES
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IV. BATTERIES AND CHARGING
NOTE: If you encounter a damaged or cracked battery, immediately enclose it in a plastic bag and call
your authorized Pride Provider for instructions on disposal. Your authorized Pride Provider will also
have the necessary information on battery recycling, which is our recommended course of action.
Why do my new batteries seem weak?
Deep-cycle batteries employ a different chemical technology than that used in car batteries, nickel-cadmium
batteries (nicads), and other common battery types. Deep-cycle batteries are specifically designed to provide
power, drain down their charge, and then accept a relatively quick recharge (8 to 14 hours).
We work closely with our battery manufacturer to provide batteries that best suit your Travel Scooter’s specific
electrical demands. Fresh batteries are shipped fully charged to our customers. During shipping, the batteries may
encounter temperature extremes that can influence their initial performance. Heat diminishes the charge on the
battery; cold slows the available power and extends the time needed to recharge the battery.
It may take a few days for the temperature of your Travel Scooter’s batteries to stabilize and adjust to their new
room or ambient temperature. More importantly, it takes a few charging cycles (partial draining followed by full
recharging) to establish the critical chemical balance that is essential to a deep-cycle battery’s peak performance
and long life.
Follow these steps to properly break in your Travel Scooter’s new batteries for maximum efficiency and
service life.
1. Fully recharge any new battery prior to its initial use. This charging cycle brings the battery up to about 88% of
its peak performance level.
2. Operate your new Travel Scooter in familiar and safe areas. Drive slowly at first, and do not travel too far from
your home or familiar surroundings until you have become accustomed to your Travel Scooter’s controls and
have properly broken in your Travel Scooter’s batteries.
3. Fully recharge the batteries. They should be at over 90% of their peak performance level.
4. Operate your Travel Scooter again.
5. Fully recharge the batteries again.
6. After four or five charging cycles, the batteries are able to receive a charge of 100% of their peak performance
level and are able to last for an extended period of time.
What about public transport?
If you intend to use public transportation with your Travel Scooter, you must contact the transportation provider in
advance to determine their specific requirements.
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V. OPERATION
BEFORE GETTING ONTO YOUR TRAVEL SCOOTER
!Have you fully charged the batteries? See IV. “Batteries and Charging.”
!Is the manual freewheel lever in the drive (rearward) position? Never leave the manual freewheel lever in the
forward position unless you are manually pushing your Travel Scooter.
!Ensure the tiller lock knob is in the unlocked position.
GETTING ONTO YOUR TRAVEL SCOOTER
1. Make certain that the key is removed from the key switch.
WARNING! Never attempt to get onto or off of your Travel Scooter without first removing
the key from the key switch. This will prevent the Travel Scooter from moving if accidental
throttle control lever contact is made.
2. Stand at the side of your Travel Scooter.
3. Disengage the seat rotation lever and rotate the seat until it is facing you.
4. Make certain that the seat is secured in position.
5. Position yourself comfortably and securely in the seat.
6. Disengage the seat rotation lever and rotate the seat until you are facing forward.
7. Make certain that the seat is secured in position.
8. Make certain that your feet are safely on the floorboard.
PRE-RIDE ADJUSTMENTS AND CHECKS
!Is the seat at the proper height? See VI. “Comfort Adjustments.”
!Is the seat securely in place?
!Is the tiller at a comfortable setting and locked securely in place? See VI. “Comfort Adjustments.”
!Is the key fully inserted into the key switch and turned clockwise to the “on” position?
!Does the Travel Scooter’s horn work properly?
!Is your proposed path clear of people, pets, and obstacles?
!Have you planned your route to avoid adverse terrain and as many inclines as possible?
OPERATING YOUR TRAVEL SCOOTER
WARNING! The following can adversely affect steering and stability while operating your
Travel Scooter:
! Holding onto or attaching a leash to walk your pet.
! Carrying passengers (including pets).
! Hanging any article from the tiller.
! Towing or being pushed by another motorized vehicle.
Such practices could cause loss of control and/or tipping, resulting in personal injury.
Keep both hands on the tiller and your feet on the floorboard at all times while operating your Travel Scooter. This
driving position gives you the most control over your vehicle.
!Set the speed adjustment dial to your desired speed.
!Press your thumb against the appropriate side of the throttle control lever.
!The electromechanical disc park brake automatically disengages and the Travel Scooter accelerates smoothly
to the speed you preselected with the speed adjustment dial.
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V. OPERATION
!Pull on the left handgrip to steer your Travel Scooter to the left.
!Pull on the right handgrip to steer your Travel Scooter to the right.
!Move the tiller to the center position to drive straight ahead.
!To stop, slowly release the throttle control lever. The electronic brakes will automatically engage when your
Travel Scooter comes to a stop.
NOTE: Your Travel Scooters reverse speed is slower than that of the forward speed you preset with the
speed adjustment dial.
GETTING OFF OF YOUR TRAVEL SCOOTER
1. Bring your Travel Scooter to a complete stop.
2. Remove the key from the key switch.
3. Disengage the seat rotation lever and rotate the seat until you are facing toward the side of your Travel Scooter.
4. Make certain that the seat is secured in position.
5. Carefully and safely get out of the seat and stand to the side of your Travel Scooter.
6. You can leave the seat facing to the side to facilitate boarding your Travel Scooter next time.
POWER DOWN TIMER FEATURE
Your Travel Scooter is equipped with an energy saving automatic power down timer feature designed to
preserve your Travel Scooter’s battery life. If you mistakenly leave the key in the key switch and in the “on”
position but do not use your Travel Scooter for approximately 20 minutes, the Travel Scooters controller
shuts down automatically.
If the power down timer feature takes effect, perform the following steps to resume normal operation.
1. Remove the key from the key switch.
2. Reinsert the key and power up your Travel Scooter.
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VI. COMFORT ADJUSTMENTS
TILLER ANGLE ADJUSTMENT
WARNING! Remove the key from the key
switch before adjusting the tiller or the
seat. Never attempt to adjust the tiller or
the seat while the Travel Scooter is in
motion.
Your Travel Scooter is equipped with an adjustable pivoting tiller.
1. While supporting the tiller, turn the tiller adjustment knob
counterclockwise to loosen the tiller. See figure 13.
2. Move the tiller to a comfortable position.
3. Turn the tiller adjustment knob clockwise to secure the tiller
in position.
NOTE: In order to fully lower the tiller, you must first
remove the seat and battery pack. Remove the seat by
pulling it straight up and off of the Travel Scooter.
SEAT ROTATION
The seat rotation lever, located on the right side of the seat base,
secures the seat into several positions.
1. Pull up on the seat rotation lever to disengage the seat. See
figure 14.
2. Rotate the seat to the desired position.
3. Release the lever to lock the seat into place.
ARMREST WIDTH ADJUSTMENT
The armrest width can be adjusted inward or outward.
1. Loosen the armrest adjustment knobs. See figure 14.
2. Use the attached ring to pull and remove the detent pins.
3. Slide the armrests in or out to the desired width.
4. Align the adjustment holes on the seat frame and armrest,
then reinsert the detent pin.
5. Tighten the armrest adjustment knobs.
NOTE: Pivot the armrests upward to aid in getting onto
and off of your Travel Scooter.
Figure 13. Tiller Adjustment Knob
TILLER ADJUSTMENT
KNOB
Figure 14. Seat Adjustment
DETENT PIN
ARMREST ADJUSTMENT KNOB
SEAT ROTATION LEVER
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VI. COMFORT ADJUSTMENTS
Figure 15. Seat Height Adjustment
UPPER SEAT POST
LOWER SEAT POST
DETENT PIN
SEAT HEIGHT ADJUSTMENT
The seat can be repositioned to different heights. See
figure 15.
1. Remove the seat and battery pack from your
Travel Scooter.
2. Use the attached ring to pull and remove the detent
pin from the lower seat post.
3. Raise or lower the upper seat post to the desired
seat height.
4. While holding the upper seat post at that height,
align the adjustment holes of the upper and lower
seat post.
5. Fully insert the detent pin.
6. Replace the battery pack and seat.
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VII. DISASSEMBLY AND ASSEMBLY
DISASSEMBLY
You can disassemble the Travel Scooter into five
pieces: the seat, the front section, the rear section, the
basket, and the battery pack. See figure 16. No
tools are required to disassemble or assemble your
Travel Scooter. Always disassemble or assemble your
Travel Scooter on a level, dry surface with sufficient
room for you to work and move around—about five
feet (1.5 meters) in all directions. Remember that some
Travel Scooter components are heavy and you may
need assistance when lifting them.
WARNING! Do not lift weight
beyond your physical capability.
Ask for assistance when necessary
while disassembling or assembling
your Travel Scooter.
SEAT
REAR SECTION BATTERY PACK
BASKET
FRONT SECTION
Figure 16. Disassembled Travel Scooter
1. Lock the tiller in the straight ahead position by pushing the tiller lock knob in and turning it clockwise 90°. See
figure 17. The front wheel must face forward in order to lock the tiller.
2. Remove the seat by lifting it straight up and off of the Travel Scooter. If you encounter resistance when
removing the seat, disengage the seat rotation lever and swivel the seat back and forth while lifting up on
the seat.
3. Remove the battery pack from the Travel Scooter.
Figure 17.
Tiller Lock Knob (Locked)
Figure 18. Tiller Lock Knob (Unlocked)
Frame Separation
1. Lower the tiller and tighten the tiller adjustment knob.
2. Lift up on the frame release lever until the frame hooks are no longer resting on the lower frame tube. See figure 19.
3. Slowly separate the two sections of the Travel Scooter. See figure 19.
LOCKED
POSITION
UNLOCKED
POSITION
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ASSEMBLY
NOTE: Before attempting assembly, tilt the rear half of the Travel Scooter slightly back on the anti-tip
wheels as show in figure 19.
1. Use the frame release lever to lift the front section as you align the frame hooks of the front section with the
lower frame tube of the rear section. See figure 19.
2. Once the frame hooks are over the lower frame tube, lower the front section completely. This will engage the
frame lock-up.
3. Raise the tiller and fully tighten the tiller adjustment knob.
4. Reinstall the battery pack.
5. Reinstall the seat and rotate it until it locks into place.
6. Unlock the front wheel by turning the tiller lock knob 90° counterclockwise. See figure 18.
WARNING! After assembly, make absolutely certain the tiller lock knob is in the unlocked
position before riding your Travel Scooter.
VII. DISASSEMBLY AND ASSEMBLY
FRAME RELEASE LEVER
FRAME HOOK
Figure 19. Frame Separation
LOWER FRAME TUBE
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VIII. BASIC TROUBLESHOOTING
Any electromechanical device occasionally requires some troubleshooting. However, most of the problems that
may arise can usually be solved with a bit of thought and common sense. Many of these problems occur because
the batteries are not fully charged or because the batteries are worn down and can no longer hold a charge.
DIAGNOSTIC BEEP CODES
The diagnostic beep codes for your Travel Scooter are designed to help you perform basic troubleshooting quickly
and easily. A diagnostic beep code will sound in the event one of the conditions listed below develops.
NOTE: Your Travel Scooter will not run unless the beep code condition is resolved and the Travel
Scooter has been turned off, then turned back on.
BEEP CODE CONDITION SOLUTION
! ! (2) Battery voltage is too low to operate the
Travel Scooter.
Charge f ully until c harger a nd any meters
indicate completion.
! ! ! (3) Battery voltage is too high to operate the
Travel Scooter.
Contact your authorized P ride P rovider for
assistance.
! ! ! ! ! (5) Solenoid brake trip. The manual freewheel
lever may be in the freewheel position.
Remove t he ke y, t hen p ush the manual
freewheel lever to the drive position, restart
your travel Scooter.
! ! ! ! ! ! (6) Throttle trip. The throttle control lever
may have been depressed while inserting
the key.
Release the throttle c ontrol le ver
completely, then reinsert the key.
! ! ! ! ! ! ! (7) Throttle trip. Throttle potentiometer fault
or speed potentiometer fault.
Contact your authorized P ride P rovider for
assistance.
! ! ! ! ! ! ! ! (8) The Travel Scooter’s motor is
disconnected.
Contact your authorized P ride P rovider for
assistance.
! ! ! ! ! ! ! ! ! (9)
Possible controller trip. You may be
attempting to install the battery pack while
the key is inserted or the motor controller
may be in overheat protective mode.
Shut d own y our T ravel Sc ooter f or a
minimum of se veral minutes to a llow th e
controller to cool. Or, try reinserting the key
into the key switch.
What if all the systems on my Travel Scooter seem to be “dead”?
!Make certain that the key is in the “on” position.
!Check that the batteries are fully charged.
!Push in the main circuit breaker reset button. See III. “Your Travel Scooter.”
!Make certain that the battery pack is seated properly.
!Be sure the power down timer feature has not been activated. See V. “Operation.”
!Check the tiller console fuse located under the battery pack.
To check a fuse:
1. Remove the fuse by pulling it out of its slot.
2. Examine the fuse to be sure it is blown. See figures 20 and 21.
3. Insert a new fuse of the proper rating.
WARNING! The replacement fuse must exactly match the rating
of the old fuse. Failure to use properly rated fuses may cause
damage to the electrical system.
Figure 20. Working Fuse
Figure 21. Blown Fuse
(Replace)
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What if the Travel Scooter’s batteries won’t charge?
!Check the fuse located on the battery pack. Replace if necessary.
!During the charging process, if the charger LED’s never indicate a full charge, check the fuse located on the
battery pack. Replace if necessary.
!Ensure both ends of the charger power cord are inserted fully.
!If the battery pack fuse continually blows, contact your authorized Pride Provider for service.
What if my Travel Scooter does not move when I press the throttle control lever?
!When the manual freewheel lever is pushed forward, the brakes are disengaged and all power to the motor/
transaxle assembly is cut.
!Pull back on the manual freewheel lever, turn the Travel Scooter off, and then back on to return to
normal operation.
What if the main circuit breaker repeatedly trips?
!If the main circuit breaker trips repeatedly, see your authorized Pride Provider for service.
!Charge the Travel Scooter’s batteries more frequently. See IV. “Batteries and Charging.”
!If the problem continues, have both of your Travel Scooters batteries load tested by your authorized
Pride Provider.
!You may also perform the load test yourself. Battery load testers are available at most automotive parts stores.
!Follow the directions supplied with the load tester.
!See IV. “Batteries and Charging” or “Appendix I - Specifications” for information about your Travel
Scooters battery type.
What if the battery condition meter dips way down and the motor surges or hesitates when I press the
throttle control lever?
!Fully charge your Travel Scooters batteries. See IV. “Batteries and Charging.”
!Have your authorized Pride Provider load test each battery.
!Or, see the previous troubleshooting question for load testing the batteries yourself.
If you experience any problems with your Travel Scooter that you are not able to solve, immediately contact your
authorized Pride Provider for information, maintenance, and service.
VIII. BASIC TROUBLESHOOTING
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IX. CARE AND MAINTENANCE
Your Travel Scooter requires a minimal amount of care and maintenance. If you do not feel confident in your ability
to perform the maintenance listed below, you may schedule inspection and maintenance at your authorized Pride
Provider. The following areas require periodic inspection and/or care and maintenance.
TIRE PRESSURE
!If equipped with pneumatic tires, always maintain the psi/bar/kPa air pressure indicated on each tire.
WARNING! It is important that the psi/bar/kPa air pressure indicated on each tire be maintained
in pneumatic tires at all times. Do not underinflate or overinflate your tires. Low pressure may
result in loss of control, and overinflated tires may burst. Failure to maintain the psi/bar/kPa air
pressure indicated on pneumatic tires at all times may result in tire and/or wheel failure.
!Regularly inspect your Travel Scooter’s tires for signs of wear.
WHEEL REPLACEMENT
If your Travel Scooter is equipped with pneumatic tires and you have a flat tire, you can have the tube replaced. If
your Travel Scooter is equipped with a solid tire insert, either the solid insert or the entire wheel must be replaced
depending on model. Contact your authorized Pride Provider for information regarding replacement wheels for
your Travel Scooter.
WARNING! Completely deflate pneumatic tires before dismantling the rim or attempting
repair.
WARNING! When changing a tire, remove only the center lug nut, then remove the wheel.
If any further disassembly is required, deflate the tire completely or it may explode.
EXTERIOR SURFACES
Bumpers, tires, and trim can benefit from an occasional application of a rubber or vinyl conditioner.
WARNING! Do not use a rubber or vinyl conditioner on the Travel Scooter’s vinyl seat or tire
tread. They will become dangerously slippery.
CLEANING AND DISINFECTION
!Use a damp cloth and mild, non-abrasive cleanser to clean the plastic and metal parts of your Travel Scooter.
Avoid using products that may scratch the surface of your Travel Scooter.
!If necessary, clean your product with an approved disinfectant. Make sure the disinfectant is safe for use on
your product before application.
WARNING! Follow all safety instructions for the proper use of the disinfectant and/or cleaning
agent before applying it to your product. Failure to comply may result in skin irritation or
premature deterioration of upholstery and/or Travel Scooter finishes.
BATTERY TERMINAL CONNECTIONS
Make certain that the terminal connections remain tight and are not corroded.
34 www.pridemobility.com Go-Go Ultra X
WIRING HARNESSES
!Regularly check all wiring connections.
!Regularly check all wiring insulation, including the charger power cord, for wear or damage.
!Have your authorized Pride Provider repair or replace any damaged connector, connection, or insulation that
you find before using your Travel Scooter again.
PROHIBITED! Even though the Travel Scooter has passed the necessary testing
requirements for ingress of liquids, you should keep electrical connections away from
sources of dampness, including direct exposure to water or bodily fluids and incontinence.
Check electrical components frequently for signs of corrosion and replace as necessary.
ABS PLASTIC SHROUDS
The shroud pieces are formed from durable ABS plastic and are coated with an advanced formula urethane paint.
A light application of car wax will help the shrouds retain their high gloss.
AXLE BEARINGS AND THE MOTOR/TRANSAXLE ASSEMBLY
These items are all prelubricated, sealed, and require no subsequent lubrication.
MOTOR BRUSHES
The motor brushes are housed inside of the motor/transaxle assembly. They should be inspected periodically for
wear by your authorized Pride Provider.
CONSOLE, CHARGER, AND REAR ELECTRONICS
!Keep these areas free of moisture.
!Allow these areas to dry thoroughly if they have been exposed to moisture before operating your Travel
Scooter again.
NYLON LOCK NUT REPLACEMENT
Any nylon insert lock nut removed during the periodic maintenance, assembly, or disassembly of the Travel Scooter
must be replaced with a new nut. Nylon insert lock nuts should not be reused as it may cause damage to the nylon
insert, resulting in a less secure fit. Replacement nylon insert lock nuts are available at local hardware stores or
through your authorized Pride Provider.
STORING YOUR TRAVEL SCOOTER
If you plan on not using your Travel Scooter for an extended period of time, it is best to:
1. Fully charge its batteries prior to storage.
2. Remove the battery pack from the Travel Scooter.
3. Store your Travel Scooter in a warm, dry environment.
4. Avoid storing your Travel Scooter where it will be exposed to temperature extremes.
WARNING! Always protect batteries from freezing temperatures and never charge a frozen
battery.
IX. CARE AND MAINTENANCE
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Go-Go Ultra X www.pridemobility.com
Batteries that are regularly and deeply discharged, infrequently charged, stored in extreme temperatures, or stored
without a full charge may be permanently damaged, causing unreliable performance and limited service life. It is
recommended that you charge the Travel Scooter batteries periodically throughout periods of prolonged storage
to ensure proper performance.
For prolonged storage, you may wish to place several boards under the frame of your Travel Scooter to raise it off
of the ground. This takes the weight off the tires and reduces the possibility of flat spots developing on the areas of
the tires contacting the ground.
DISPOSAL OF YOUR SCOOTER
Your Travel Scooter must be disposed of according to applicable local and national statutory regulations. Contact
your local waste disposal agency or authorized Pride Provider for information on proper disposal of packaging,
metal frame components, plastic components, electronics, and batteries.
IX. CARE AND MAINTENANCE
36 www.pridemobility.com Go-Go Ultra X
X. WARRANTY
FIVE-YEAR LIMITED WARRANTY
For five (5) years from the date of purchase, Pride will repair or replace at our option to the original purchaser any
of the following parts found upon examination by an authorized representative of Pride to be defective in material
and/or workmanship:
Structural frame components, including:
!Platform ! Fork ! Seat Post ! Frame Welds
TWO-YEAR LIMITED WARRANTY
All electronic parts, including controllers and battery chargers, have a two (2) year warranty. Servicing to the
controller or battery charger must be carried out by your authorized Pride Provider. Any attempt to open or
dismantle these items renders the guarantee void on that item.
ONE-YEAR LIMITED WARRANTY
For one (1) year from the date of purchase, Pride will repair or replace at our option to the original purchaser any
of the following parts found upon examination by an authorized representative of Pride to be defective in material
and/or workmanship:
Drivetrain, including:
!Differential ! Motor ! Brake
SIX-MONTH WARRANTY
The batteries are covered by a separate six (6) month warranty, provided by the battery manufacturer.
Gradual deterioration in performance due to being left in a discharged state, left in cold conditions for long periods
of time, or worn out through heavy use is not covered.
RECONDITIONED UNITS WARRANTY
All reconditioned units are covered by a six (6) month warranty from Pride effective from the date of purchase.
WARRANTY EXCLUSIONS
This warranty does not extend to those items which may require replacement due to normal wear and tear.
!ABS Plastic Shrouds ! Footrest Covers ! Tires and Tubes ! Upholstery and Seating
!Circumstances beyond the control of Pride
!Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically autho-
rized, IN ADVANCE, by Pride Mobility Products Corporation
!Repairs and/or modifications made to any part of the Travel Scooter without specific and prior consent
from Pride
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Go-Go Ultra X www.pridemobility.com
X. WARRANTY
Exclusions also include components with damage caused by:
!Contamination
!Abuse, misuse, accident, or negligence
!Battery fluid spillage or leakage
!Commercial use or use other than normal
!Improper operation, maintenance, or storage
!Batteries not properly maintained by recommended charging and storage procedures
There is no other express warranty.
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1)
year from the date of original purchase and to the extent permitted by law. Any and all implied warranties are
excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are
excluded.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of
limitation of incidental or consequential damages. So, the above limitation or exclusion may not apply to you.
38 www.pridemobility.com Go-Go Ultra X
APPENDIX I - SPECIFICATIONS
Model Number 3-wheel: SC40X
4-wheel: SC44X
Colors Red, Blue
Overall Length23-wheel: 36.5 in. (92.71 cm)
4-wheel: 39.75 in. (101 cm)
Overall Width219.25 in. (48.89 cm)
Total Weight Without Batteries23-wheel: 75 lbs. (34 kg)
4-wheel: 78.5 lbs. (35.6 kg)
Front Section Weight 3-wheel: 28 lbs. (12.7 kg)
4-wheel: 32.5 lbs. (14.7 kg)
Turning Radius23-wheel: 32.5 in. (82.55 cm)
4-wheel: 43.25 in. (109.85 cm)
Speed (maximum)1Variable up to 4.25 mph (6.84 km/h)
Range Per Charge1 Up to 10 miles (16 km) with 12 Ah batteries
Ground Clearance23-wheel: 1.375 in. (6.67 cm) at mid-frame
4-wheel: 1.375 in. (6.35 cm) at mid-frame
Weight Capacity 260 lbs. (118 kg)
Standard Seating Type: Foldable with flip up armrests
Material: Black Vinyl
Drive System Rear-wheel drive, sealed transaxle, 24 volt DC motor
Dual Braking System Electronic, regenerative, and electromechanical
Tires Type: solid (flat-free inserts)
Front 3-wheel: 2 in. x 7 in. (5 cm x 17.78 cm)
Front 4-wheel: 2 in. x 8 in. (5 cm x 20.32 cm)
Rear: 2.50 in. x 8 in. (6.35 cm x 20.32 cm)
Battery Requirements3Type: Two 12-volt, deep-cycle
Size: 12 Ah standard
Weight: 9 lbs. (4 kg) each (for standard 12 Ah batteries)
Battery Pack Weight 12 Ah: 20 lbs. (9 kg)
Battery Charger Off-board charger
1Varies with user weight, terrain type, battery amp-hour rating (Ah), battery charge, battery condition, tire type, and tire condition. This
specification can be subject to a variance of (+ or -) 10%.
2Due to manufacturing tolerances and continual product improvement, this specification can be subject to a variance of (+ or ) 3 %.
3AGM or Gel-Cell type required. See IV. “Batteries and Charging.”
NOTE: All specifications subject to change without notice.
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APPENDIX I - SPECIFICATIONS
Figure 22. Travel Scooter Dimensions
Figure 23. Tire Dimensions
2.5 in. (6.35 cm)
8 in. (20.32 cm)
2 in. (5 cm)
Front Rear
3-wheel: 7 in. (17.78 cm)
4-wheel: 8 in. (20.32 cm)
3-wheel: 2.625" (6.67 cm)
4-wheel: 2.5" (6.35 cm)
19.25"
(48.89 cm)
3-wheel: 32.50" (82.55 cm)
4-wheel: 43.25" (109.85 cm)
Turning Radius
3-wheel: 36.5" (92.71 cm)
4-wheel: 39.75" (101 cm)
40 www.pridemobility.com Go-Go Ultra X
NOTES
38

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