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SCOOTER FEATURES TABLE
Copyright © 2014
INFMANU4468/Rev B/June 2014
NOTE: Please become familiar with your scooter’s model number. The number can be found on the product
specification sheet in your owner’s package. Throughout this owner’s manual, Scooter attributes are
identified by model number (far left-hand column on Scooter Features Table). Knowing your unit’s model
number will aid you in determining your particular scooter’s unique characteristics.
INTENDED USE
The intended use of the mobility device is to provide mobility to persons limited to a seated position that have
the capability of operating a scooter.
NOTE: This owner’s manual is compiled from the latest specifications and product information available
at the time of publication. We reserve the right to make changes as they become necessary. Any changes to
our products may cause slight variations between the illustrations and explanations in this manual and the
product you have purchased. The latest/current version of this manual is available on our website.
NOTE: This product is compliant with WEEE, RoHS, and REACH directives and requirements.
NOTE: This product meets IPX4 classification (IEC 60529).
NOTE: The Mid-Size Scooter and its components are not made with natural rubber latex. Consult with the
manufacturer regarding any after-market accessories.
*NOTE: Scooter options vary by country. Please contact your Provider to determine which options are
available for your Scooter.
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Mid-size Scooter Series
SAFETY GUIDELINES .....................................................................................................................3
I. SAFETY ........................................................................................................................................ 4
II. YOUR SCOOTER ....................................................................................................................... 8
III. BATTERIES AND CHARGING ......................................................................................... 16
IV. OPERATION ............................................................................................................................. 24
V. COMFORT ADJUSTMENTS .............................................................................................. 26
VI. DISASSEMBLY AND ASSEMBLY .................................................................................. 32
VII. BASIC TROUBLESHOOTING ........................................................................................... 34
VIII.CARE AND MAINTENANCE ............................................................................................. 36
CONTENTS
SAFETY GUIDELINES
WARNING! An authorized Provider or qualified technician must perform the initial setup
of this scooter and must perform all of the procedures in this manual.
The symbols below are used throughout this owner's manual and on the scooter to identify warnings
and important information. It is very important for you to read them and understand them completely.
WARNING! Indicates a potentially hazardous condition/situation. Failure to follow
designated procedures can cause either personal injury, component damage, or
malfunction. On the product, this icon is represented as a black symbol on a yellow
triangle with a black border.
MANDATORY! These actions should be performed as specified. Failure to perform
mandatory actions can cause personal injury and/or equipment damage. On the product,
this icon is represented as a white symbol on a blue dot with a white border.
PROHIBITED! These actions are prohibited. These actions should not be performed at any
time or in any circumstances. Performing a prohibited action can cause personal injury
and/or equipment damage. On the product, this icon is represented as a black symbol
with a red circle and red slash.
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Mid-size Scooter Series
I. SAFETY
PRODUCT SAFETY SYMBOLS
The symbols below are used on the scooter to identify warnings, mandatory actions, and prohibited
actions. It is very important for you to read and understand them completely.
NOTE: There are more warnings identified and explained in the Consumer Safety Guide that is
included with your scooter. Please become familiar with all the warnings and safety information found
in the Consumer Safety Guide and refer to this resource often.
Read and follow the information in the owner’s manual.
Indicates tie-down points on the scooter.
Battery Set Configuration:
+ = Positive (Red) Terminal Post
- = Negative (Black) Terminal Post
Connect Red wires to Red Positive (+) Terminal Posts.
Connect Black wire to Black Negative (-) Terminal Posts.
Does not meet ISO 7176-19 standards for occupied transport in a motor
vehicle. When travelling in a motor vehicle, do not sit in your scooter.
Scooter information label.
Manufactured in.
5
Mid-size Scooter Series
I. SAFETY
GENERAL
MANDATORY! Do not operate your new scooter for the first time without completely
reading and understanding this owner’s manual and the Consumer Safety Guide.
Your scooter is a state-of-the-art life-enhancement device designed to increase mobility. We provide an
extensive variety of products to best fit the individual needs of the scooter user. Please be aware that the
final selection and purchasing decision regarding the type of scooter to be used is the responsibility of the
scooter user, who is capable of making such a decision and his/her healthcare professional (i.e., medical
doctor, physical therapist, etc.).
The contents of this manual are based on the expectation that a mobility device expert has properly fitted
the scooter to the user and has assisted the prescribing healthcare professional and/or the authorized
Provider in the instruction process for the use of the product.
There are certain situations, including some medical conditions, where the scooter user will need to
practice operating the scooter in the presence of a trained attendant. A trained attendant can be defined as
a family member or care professional specially trained in assisting a scooter user in various daily living
activities.
As you begin using your scooter during daily activities, you will probably encounter situations in which
you will need some practice. Simply take your time and you will soon be in full and confident control as
you maneuver through doorways, on and off elevators, up and down ramps and over moderate terrain.
Additional general information can be found on the supplemental information sheets and booklets
included in your Owner’s Package. Please fully read and review the information, and keep it readily
available for future reference.
Below are some precautions, tips and other safety considerations that will help you become accustomed
to operating the scooter safely.
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Mid-size Scooter Series
I. SAFETY
PRE-RIDE SAFETY CHECK
Get to know the feel of your scooter and its capabilities. We recommend that you perform a safety check
before each use to make sure your scooter operates smoothly and safely.
Perform the following inspections prior to using your scooter:
Check the condition of the tires. Make sure they are not damaged or excessively worn.
Check all electrical connections. Make sure they are tight and not corroded.
Check all harness connections. Make sure they are secured properly.
Check the brakes to ensure they operate properly.
Check the battery condition meter to ensure the batteries are fully charged.
Ensure the manual freewheel lever is in drive mode before sitting on the scooter.
If you discover a problem, contact your authorized Provider for assistance. Please refer to the Contact
Information insert in your Owner’s Package.
BRAKING INFORMATION
Your scooter is equipped with these powerful brake systems:
Regenerative: Uses electricity to rapidly slow the vehicle when the throttle control lever returns to the
cener/stop position.
Disc Park Brake: Activates mechanically after regenerative braking slows the vehicle to near stop or
when power is removed from the system for any reason.
(Optional) Handbrake: This lever provides you with emergency stopping power. See II. “Your
Scooter.”
HANDBRAKE LEVER (OPTIONAL)
The handbrake lever contains hydraulic fluid. When the lever is depressed, the fluid is pushed through the
brake line to engage the brake pads against the brake discs. The handbrake lever is a completely sealed
unit, meaning that the hydraulic fluid should not leak; however, there are certain safety measures that
should be taken if the handbrake lever becomes cracked or damaged.
Do not touch spilled material unless wearing protective equipment, such as safety goggles and gloves.
For small spills, cover the material with dry earth, sand or other non-combustible absorbent material.
Once absorbed, enclose the material in a plastic bag and contact your local waste disposal agency for
proper disposal measures. Do not expose the material to waterways or sewers.
If the eyes are exposed, check for and remove contact lenses. Flush eyes with cool, clean, low-
pressure water while occasionally lifting and lowering the eyelids. Seek medical attention if excessive
tearing, redness or pain persists.
If the skin is exposed, remove all contaminated clothing. Wipe off excess material and wash exposed
skin with soap and water. Seek medical attention if skin appears damaged or if irritation persists.
Thoroughly clean contaminated clothing before reuse. Discard contaminated leather goods.
If ingested, do not induce vomiting or give anything to drink unless directed to by a physician. Never
give anything by mouth to a person who is not fully conscious. Seek medical attention immediately.
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Mid-size Scooter Series
I. SAFETY
If inhaled, move the affected individual to fresh air. If the affected individual is not breathing,
immediately begin rescue breathing. If breathing is difficult, 100% humidified oxygen should be
administered by a qualified individual. Seek medical attention immediately and keep the affected
individual warm and at rest.
If ignited, use dry chemical, foam, carbon dioxide or water fog to extinguish.
WARNING! Do not modify the handbrake lever or attempt to replace the hydraulic fluid.
If damage occurs, follow the safety information in this section and contact your
authorized dealer for handbrake replacement. The hydraulic handbrake should only be
serviced or replaced by your authorized dealer.
WARNING! The handbrake contains hydraulic fluid that can cause mild skin, eye and
nasal/bronchial irritation. Do not attempt to adjust or service the handbrake without
proper protective equipment such as safety goggles and gloves and wash hands after
handling.
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Mid-size Scooter Series
II. YOUR SCOOTER
IDENTIFICATION KEY FOR FIGURES 1, 2 AND 3
1. HORN BUTTON 7. THROTTLE CONTROL LEVER
2.
*LEFT TURN SIGNAL BUTTON 8. SPEED ADJUSTMENT DIAL
3.
*HAZARD LIGHTS SWITCH 9. BATTERY CONDITION METER
4.
LIGHT SWITCH 10. KEY SWITCH
5.
*RIGHT TURN SIGNAL BUTTON 11. MIRROR AND MIRROR PLUGS
6.
*HI-LOW SWITCH 12. *HANDBRAKE LEVER
13. *PUDDLE LIGHT
TILLER CONSOLE
The tiller console houses all of the controls needed to drive your scooter, including the speed adjustment
dial, key switch, battery condition meter, horn buttons, turn signal buttons and the throttle control lever.
Please note that some of the features listed in this section are optional items and may not appear on your
scooter. Please refer to the Scooter Features Table on the inside of the front cover of this owner’s manual
to determine which console figure to choose. Contact your authorized Provider for more information. See
figure 1, 2 or 3.
PROHIBITED! Do not expose the tiller console to moisture. In the event that the tiller
console does become exposed to moisture, do not attempt to operate your scooter until
the tiller console has dried thoroughly.
7
6
4
3
11
8 9 10
12
11
11
1
2 5
*OPTIONAL COMPONENTS AVAILABLE ON SOME MODELS
Figure 1. Tiller Console A
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Mid-size Scooter Series
II. YOUR SCOOTER
7
2 5
9
3
10
1111
116 48
11
13
8
11 11
9 10
7
11
2 4 1 3 5
1 4
Figure 2. Tiller Console B
Figure 3. Tiller Console C
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Mid-size Scooter Series
II. YOUR SCOOTER
Horn Buttons
These buttons activate a warning horn. Your scooter must be powered up for the horn to be operational.
Do not hesitate to use the warning horn when doing so may prevent accident or injury.
Turn Signal Buttons
Use these buttons to turn on the left and right turn signal (amber) lights.
Push the left button to activate the left turn signal light. The turn signal indicator LED located in the
battery condition meter will flash.
Push the right button to activate the right turn signal light. The turn signal indicator LED located in the
battery condition meter will flash.
The turn signals are timed to shut off automatically.
Lights Switch
This switch controls your scooter’s lighting system.
Toggle the switch forward to turn on the front lower light.
Toggle the switch rearward to turn off the lighting system.
WARNING! Scooter users are required to use their lights when visibility is restricted—day
or night.
Hazard Lights Switch
This switch activates the 4-way flashers on your scooter.
Toggle the hazard lights switch forward to turn on the flashers.
Toggle the hazard lights switch rearward to turn off the flashers.
Hi-Low Switch
This switch toggles the scooter’s speed between Hi and Low. Toggle the switch forward (Hi) to achieve
the maximum preprogrammed speed for the scooter. Toggle the switch rearward (Low) to achieve half the
maximum preprogrammed speed of the scooter.
Throttle Control Lever
This lever allows you to control the forward speed and the reverse speed of your scooter up to the maxi-
mum speed you preset with the speed adjustment dial.
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Mid-size Scooter Series
II. YOUR SCOOTER
To use throttle control lever for models equipped with Tiller Console A or C:
To Move Forward, use either of the following:
Use your left thumb to push the left side of the throttle control lever.
Use your right hand fingers to pull back on the right side of the throttle control lever.
To Move Rearward, use either of the following:
Use your right thumb to push the right side of the throttle control lever.
Use your left hand fingers to pull back on the left side of the throttle control lever.
To use throttle control lever for models equipped with Tiller Console B:
To move Forward, use your right thumb to push the right side of the throttle control lever.
To move Rearward, use your left thumb to push the left side of the throttle control lever.
Release the throttle control lever and allow your scooter to come to a complete stop before engaging the
other side of the lever. When the throttle control lever is completely released, it automatically returns to
the center “stop” position and engages your scooter’s brakes.
Speed Adjustment Dial
This dial allows you to preselect and limit your scooter’s top speed.
The image of the tortoise represents the slowest speed setting.
The image of the hare represents the fastest speed setting.
Battery Condition Meter
When the key is fully inserted and turned clockwise to power up your scooter, this meter indicates the
approximate battery voltage strength. For further information on battery charging, see III. “Batteries and
Charging.”
Status LED (If Equipped)
The status LED alerts you to electrical problems that may occur with the scooter. The LED remains
constantly lit while your scooter is on. If your scooter develops an electrical problem, the status LED will
flash a code. See VII. “Basic Troubleshooting” for flash codes.
Key Switch
Insert the key into the key switch and turn it clockwise to power up (turn on) your scooter.
Turn the key counterclockwise to power down (turn off) your scooter.
WARNING! If the key is turned to the “off” position while your scooter is in motion, the
electronic brakes will engage and your scooter will come to an abrupt stop!
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Mid-size Scooter Series
1
2
4
6
7
5
3
Figure 4. Off-board Charger Port/Tiller Console Fuses
IDENTIFICATION KEY
1. OFF-BOARD CHARGER PORT
2. OFF-BOARD CHARGER FUSE
3. KEY SWITCH FUSE
4. LOWER HEADLIGHT FUSE
5. REAR TAIL LIGHTS FUSE
6. LEFT TURN SIGNAL FUSE
7. RIGHT TURN SIGNAL FUSE
II. YOUR SCOOTER
WARNING! The handbrake is
intended for use as an emergency
brake and/or parking brake only.
Off-board Charger Port
The off-board charger power cord plugs into this port
during battery charging. The off-board charger port
is located on the tiller. See figure 4.
Electrical System Fuses
Your scooter is equipped with a series of electrical
system fuses, which help protect the off-board
charging system, key switch and lighting system
from receiving an overload of electrical current.
These fuses are the same type used in automobiles
and are located in a compartment on the tiller. See
figure 4. See VIII. “Care and Maintenance” for fuse
replacement.
NOTE: Keep all electrical areas clean and free of
moisture and foreign material.
Mirror Positioning and Adjustment
For information on positioning and adjusting your mirror, see V. “Comfort Adjustments.”
Handbrake Lever (If Equipped)
This lever provides you with emergency stopping power. When in motion, release the throttle control
lever and gently squeeze the handbrake lever to come to a stop.
The handbrake can be locked and used as a parking brake by squeezing the handbrake lever fully and
moving the brake lock to the locked position. See figure 1. To release the brake lock, fully squeeze the
handbrake.
REAR COMPONENTS
The manual freewheel lever, anti-tip wheels, motor/transaxle assembly, and optional safety flag brackets
are located on your scooter as shown. See figure 5. Although not shown, the batteries and main circuit
breaker (reset button) are also located on the rear component section of your scooter.
WARNING! Before placing your scooter into or taking it out of freewheel mode, remove
the key from the key switch. Never sit on a scooter when it is in freewheel mode. Never
put a scooter in freewheel mode on any incline.
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Mid-size Scooter Series
NOTE: If the scooter is placed in freewheel mode (manual freewheel lever forward) while the key is in
the “on” position, the scooter will not run until the manual freewheel lever is pushed rearward and the
key is turned to the “off” position, then back to the “on” position.
Motor/Transaxle Assembly
The motor/transaxle assembly is an electromechanical unit that converts electrical energy from your
scooter’s batteries into the controlled mechanical energy that drives the scooter’s wheels.
Figure 5. Rear Components
IDENTIFICATION KEY
1. MANUAL FREEWHEEL LEVER
2. MOTOR/TRANSAXLE ASSEMBLY
3. ANTI-TIP WHEELS
4. SAFETY FLAG BRACKET
Manual Freewheel Lever
Whenever you need or want to push your scooter
for short distances, you can put it in freewheel
mode.
1. Remove the key from the key switch.
2. Push forward on the manual freewheel lever to
disable the drive system and the brake system.
This will enable you to push the scooter.
NOTE: If your scooter is equipped with a 2-
position manual freewheel lever, you must pull up
on the lever and then push forward on the manual
freewheel lever to disable the drive system and the
brake system. This will enable you to push the
scooter.
3. Pull back on the manual freewheel lever to
reengage the drive and the brake systems and
take your scooter out of freewheel mode.
WARNING! When your scooter is in
freewheel mode, the braking
system is disengaged.
Disengage the drive motors only
on a level surface.
Ensure the key is removed from
the key switch.
Stand to the side of the scooter
to engage or disengage free-
wheel mode. Never sit on a
scooter to do this.
After you have finished pushing
your scooter, always return it to
the drive mode to lock the
brakes.
II. YOUR SCOOTER
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Mid-size Scooter Series
Anti-Tip Wheels
The anti-tip wheels are an integral and important safety feature of your scooter. They are bolted to the
frame at the rear of the scooter.
PROHIBITED! Do not remove the anti-tip wheels or modify your scooter in any way that
is not authorized by your Provider.
WARNING! The anti-tip wheels may cause interference with the smooth transition of your
scooter when ascending or descending a curb. Contact your authorized Provider for more
information.
Batteries
The batteries store electrical energy that powers your scooter. See III. “Batteries and Charging ” for
information on how to charge your scooter batteries.
Safety Flag Bracket (Optional)
An accessory bracket for installing an optional safety flag is mounted near each anti-tip wheel. See
figure 5. To install the flag, the supplied L-shaped hex key is needed.
To install the safety flag:
1. Remove the cap from the top of the bracket.
2. Loosen the setscrew with the supplied L-shaped hex key.
3. Insert the flag pole into the opening.
4. Tighten the setscrew to complete installation.
II. YOUR SCOOTER
Main Circuit Breaker (Reset Button)
When the voltage in the batteries becomes low or your
scooter is heavily strained because of excessive loads, the
main circuit breaker may trip to protect the motor and
electronics from damage. When the breaker trips, the entire
electrical system shuts down. See figure 6.
The reset button pops out when the breaker trips.
Allow a minute or so for the electronics to “rest.”
Push in the reset button to reset the breaker.
If the breaker trips frequently, you may need to charge
the batteries more often or have your authorized
Provider perform a load test on the batteries.
If the main circuit breaker trips repeatedly, see your
authorized Provider for service.
Figure 6. Main Circuit Breaker (Reset Button)
* 610LX and 710LX
Models Only
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Mid-size Scooter Series
SECURING THE SCOOTER
Always secure the scooter in a forward-facing position in the vehicle. Attach the four tie-down straps to
the designated securement points. See figure 7. Tighten the straps to sufficiently remove all slack. Never
attach tie-downs to adjustable, moving or removable parts of the scooter such as armrests, shrouds, and
wheels. Any removable items should be removed and stowed separately. Position the anchor points for
the rear tie-down straps directly behind the rear securement points on the scooter. The front tie-down
straps should anchor to floor points that are spaced wider than the scooter to provide increased lateral
stability.
WARNING! Ensure scooters are properly secured to the motor vehicle during transport.
Scooters that are not properly secured can become a hazard to the user and to other
vehicle passengers in the event of a crash, sudden stopping, or swerving, as the scooter
could tip or slide out of place. Do not secure a scooter by any of its removable parts such
as armrests, seat, basket, accessory brackets, etc.
2
3
1
II. YOUR SCOOTER
IDENTIFICATION KEY
1. FRONT SECUREMENT POINTS (3-wheel models)
2. FRONT SECUREMENT POINTS (4-wheel models)
3. REAR SECUREMENT POINTS
Figure 7. Securement Points (Identified with black dots)
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Mid-size Scooter Series
PROHIBITED! Removal of grounding prong can create electrical hazard. If necessary,
properly install an approved 3-pronged adapter to an electrical outlet having 2-pronged
plug access.
PROHIBITED! Never use an extension cord to plug in your battery charger. Plug the
charger directly into a properly wired standard electrical outlet.
PROHIBITED! Do not allow unsupervised children to play near the scooter while the
batteries are charging. We recommend that you do not charge the batteries while the
scooter is occupied.
MANDATORY! Read the battery charging instructions in this manual and in the manual
supplied with the battery charger before charging the batteries.
WARNING! Explosive gases may be generated while charging the batteries. Keep the
scooter and battery charger away from sources of ignition such as flames or sparks and
provide adequate ventilation when charging the batteries.
WARNING! You must recharge your scooter’s batteries with the supplied off-board
charger. Do not use an automotive-type battery charger.
WARNING! Inspect the battery charger, wiring and connectors for damage before each
use. Contact your authorized Provider if damage is found.
WARNING! Do not attempt to open the battery charger case. If the battery charger does
not appear to be working correctly, contact your authorized Provider.
WARNING! If the battery charger is equipped with cooling slots, then do not attempt to
insert objects through these slots.
WARNING! Be aware that the battery charger case may become hot during charging.
Avoid skin contact and do no place on surfaces that may be affected by heat.
WARNING! If your battery charger has not been tested and approved for outdoor use, then
do not expose it to adverse or extreme weather conditions. If the battery charger is
exposed to adverse or extreme weather conditions, then it must be allowed to adjust to
the difference in environmental conditions before use indoors. Refer to the manual sup-
plied with the battery charger for more information.
1b1a
III. BATTERIES AND CHARGING
BATTERIES AND CHARGING
Your scooter requires two long-lasting, 12-volt, deep-cycle batteries that are sealed and maintenance free.
They are recharged by an off-board charging system.
Charge your scooter’s batteries for at least 8 to 14 hours prior to using it for the first time.
Keep the batteries fully charged to keep your scooter running smoothly.
Figure 8. Battery Condition Meter
READING YOUR BATTERY VOLTAGE
The battery condition meter on the tiller console
indicates the approximate strength of your batteries
using a color code. From right to left, green indicates
fully charged batteries, yellow indicates a draining
charge and red indicates that an immediate recharge
is necessary. See figure 8. To ensure the highest
accuracy, the battery condition meter should be
checked while operating your scooter at full speed
on a dry, level surface.
CHARGING YOUR BATTERIES
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Mid-size Scooter Series
III. BATTERIES AND CHARGING
Follow the 6 easy steps in figure 9 to charge your batteries safely:
WARNING! The LED lights on the charger indicate different charger conditions at various
times. If the LED does not indicate that charging is complete within 24 hours, unplug the
charger from the outlet and contact your Provider. Refer to the operating instructions
supplied with the charger for a complete explanation of these indicators.
NOTE: There is a charger inhibit function on your scooter. The scooter will not run and the battery
condition meter will not operate while the batteries are charging.
1 2
4 5 6
8-14H
3
Figure 9. Battery Charging Procedures Diagram
18
Mid-size Scooter Series
III. BATTERIES AND CHARGING
FREQUENTLY ASKED QUESTIONS
How does the charger work?
When your scooter’s battery voltage is low, the charger works harder, sending more electrical current to
the batteries to bring up their charge. As the batteries approach a full charge, the charger sends less and
less electrical current. When the batteries are fully charged, the current sent from the charger is at nearly
zero amperage. Therefore, when the charger is plugged in, it maintains the charge on your scooter’s
batteries, but does not overcharge them. Refer to the manual supplied with the battery charger for charging
instructions.
Can I use a different charger?
Chargers are selected precisely for particular applications and are especially matched to the type, size
and chemical formulation of specific batteries. For the safest and most efficient charging of your
scooter’s batteries we recommend only use of the charger supplied as original equipment with your
product. Any charging method resulting in batteries being charged individually is especially
prohibited.
What if my scooter’s batteries won’t charge?
Ensure the red (+) and black (-) battery cables are connected properly to the battery terminals.
Ensure both battery harnesses that extend from the batteries are plugged into their mating harness
leading to the charger.
Ensure both ends of the charger power lead are inserted fully.
How often must I charge the batteries?
Two major factors must be considered when deciding how often to charge your scooter’s batteries:
All day scooter use on a daily basis.
Infrequent or sporadic scooter use.
With these considerations in mind, you can determine how often and for how long you should charge your
scooter’s batteries. The battery charger was designed so that it will not overcharge your scooter’s batteries.
However, you may encounter some problems if you do not charge your batteries often enough and if you
do not charge them on a regular basis. Following the guidelines below will provide safe and reliable
battery operation and charging.
If you use your scooter daily, charge its batteries as soon as you finish using it for the day. Your
scooter will be ready each morning. We recommend that you charge your scooter’s batteries for at least
8 to 14 hours after daily use. We recommend that you charge the batteries for an additional 4 hours
after the battery charger indicates that charging is complete.
If you use your scooter once a week or less, charge its batteries at least once a week for at least 24
hours.
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Mid-size Scooter Series
III. BATTERIES AND CHARGING
NOTE: Keep your batteries fully charged and avoid deeply discharging your batteries. Refer to the
manual supplied with the battery charger for charging instructions. We recommend charging your
batteries for at least 48 continuous hours once per month to improve battery performance and battery
life.
How can I get maximum range or distance per charge?
Rarely will you have ideal driving conditions—smooth, flat, hard driving surfaces with no wind or curves.
Often, you will face hills, pavement cracks, uneven and loosely packed surfaces, curves and wind, all of
which affect the distance or running time per battery charge. Below are a few suggestions for obtaining
the maximum range per battery charge.
Always fully charge your scooter’s batteries prior to daily use.
Maintain but do not exceed the psi/bar/kPa air pressure rating indicated on each tire.
Plan your route ahead to avoid as many hills, cracked, broken or soft surfaces as possible.
Limit your baggage weight to essential items.
Try to maintain an even speed while your scooter is in motion.
Avoid stop-and-go driving.
We recommend charging your batteries for at least 48 continuous hours once per month to improve
battery performance and battery life.
Make sure all harness connections are secured properly.
How can I ensure maximum battery life?
Fully charged deep-cycle batteries provide reliable performance and extended battery life. Keep your
scooter’s batteries fully charged whenever possible. Protect your scooter and batteries from extreme heat
or cold. Batteries that are regularly and deeply discharged, infrequently charged, stored in extreme
temperatures or stored without a full charge may be permanently damaged, causing unreliable
performance and limited service life.
NOTE: To extend battery life, always turn off scooter and remove the key when not in use.
What type and size of battery should I use?
We recommend deep-cycle batteries that are sealed and maintenance free. Both AGM and Gel-Cell are deep-
cycle batteries that are similar in performance. Do not use wet-cell batteries, which have removable caps.
Refer to the specifications table for size as batteries differ depending on manufacture.
WARNING! Corrosive chemicals are contained in batteries. Use only AGM or Gel-
Cell batteries to reduce the risk of leakage or explosive conditions.
NOTE: Sealed batteries are not serviceable. Do not remove the caps.
Why do my new batteries seem weak?
Deep-cycle batteries employ a different chemical technology than that used in car batteries, nickel-cad-
mium batteries (nicads) and other common battery types. Deep-cycle batteries are specifically designed to
provide power, drain down their charge and then accept a relatively quick recharge.
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Mid-size Scooter Series
We work closely with our battery manufacturer to provide batteries that best suit your scooter’s specific
electrical demands. Fresh batteries are shipped fully charged to our customers. During shipping, the bat-
teries may encounter temperature extremes that can influence their initial performance. Heat diminishes
the charge on the battery; cold slows the available power and extends the time needed to recharge the
battery.
It may take a few days for the temperature of your scooter’s batteries to stabilize and adjust to their new
room or ambient temperature. More importantly, it takes a few charging cycles (partial draining followed
by full recharging) to establish the critical chemical balance that is essential to a deep-cycle battery’s peak
performance and long life.
Follow these steps to properly break in your scooter’s new batteries for maximum efficiency and
service life:
1. Fully recharge any new battery prior to its initial use. This charging cycle brings the battery up to about
88% of its peak performance level.
2. Operate your new scooter in familiar and safe areas. Drive slowly at first and do not travel too far from
your home or familiar surroundings until you have become accustomed to your scooter’s controls and
have properly broken in your scooter’s batteries.
3. Fully recharge the batteries. They should be at over 90% of their peak performance level.
4. Operate your scooter again, and fully recharge the batteries again.
5. After four or five charging cycles, the batteries are able to receive a charge of 100% of their peak
performance level and are able to last for an extended period of time.
What about public transportation?
If you intend to use public transportation with your scooter, you must contact the transportation provider
in advance to determine their specific requirements.
How do I change a battery in my scooter?
MANDATORY! Battery posts, terminals and related accessories contain lead and
lead compounds. Wear goggles and gloves when handling batteries and wash
hands after handling.
PROHIBITED! Always use two batteries of the exact same type, chemistry and
amp-hour (Ah) capacity. Refer to the specifications table with this manual and in
the manual supplied with the battery charger for recommended type and capaci-
ties.
WARNING! Do not mix old and new batteries. Always replace both batteries at the
same time.
WARNING! Contact your authorized Provider if you have any questions regarding
the batteries in your scooter.
WARNING! Do not replace the batteries while the scooter is occupied.
WARNING! The batteries on your scooter should only be serviced or replaced by
an authorized Provider or a qualified technician.
PROHIBITED! Keep tools and other metal objects away from battery terminals.
Contact with tools can cause electrical shock.
III. BATTERIES AND CHARGING
21
Mid-size Scooter Series
III. BATTERIES AND CHARGING
10. Reconnect the battery harnesses.
11. Reconnect the battery tie-down strap.
12. Reinstall the battery shroud and seat.
NOTE: If you encounter a damaged or cracked battery, immediately enclose it in a plastic bag. Contact
your local waste disposal agency or your authorized Provider for instructions on disposal and battery
recycling, which is our recommended course of action.
2
1
1
To change batteries in your scooter:
1. Remove the seat and battery shroud. See figure
10.
2. Disconnect the battery tie-down strap. See
figure 11.
3. Disconnect the battery harnesses by depressing
the tabs on the battery harness connectors and
pulling them straight up. See figure 11.
4. Disconnect the battery cables from the battery
terminals by sliding back the terminal boots and
unscrewing the nut from the bolt. See figure 12.
5. Remove the old batteries from the battery wells.
6. Place a new battery in each battery well. Face the
battery terminals of each battery opposite each
other and toward the outer sides of the scooter. See
figure 11.
7. Connect the red battery cable to the positive (+)
battery terminal on each battery.
8. Connect the black battery cable to the negative (-)
battery terminal on each battery.
9. Reposition the terminal boots over the battery
terminals.
Figure 10. Battery Shroud Removal/Installation
*MODEL 104 ONLY
You may need the following to change your batteries:
Metric/standard socket set and ratchet
Adjustable wrench
WARNING! Do not lift beyond your physical capability. Ask for assistance when
necessary while disassembling or assembling your scooter.
WARNING! Do not pull on electrical harness wires directly to detach them from the
scooter. Always grasp the connector itself when disconnecting the harness to prevent
wire damage.
22
Mid-size Scooter Series
2
2
2
2
2
2
2
2
3
1
1
3
4
4
5
3
1
2
4
3
IDENTIFICATION KEY
1. MAIN CIRCUIT BREAKER
2. BATTERY TERMINALS UNDER BOOTS
3. BATTERY TIE-DOWN STRAP
4. BATTERY HARNESS CONNECTORS
5. FRONT-TO-REAR HARNESS CONNECTOR
Figure 11. Battery Removal/Installation Terminals and Connections
*MODEL 104 ONLY
* MODELS 610LX AND 710LX
III. BATTERIES AND CHARGING
23
Mid-size Scooter Series
Figure 13. Battery Wiring Diagram
Figure 12. Battery Terminal Hardware
* MODELS 610LX AND 710LX
III. BATTERIES AND CHARGING
24
Mid-size Scooter Series
BEFORE GETTING ONTO YOUR SCOOTER
Have you fully charged the batteries? See III. “Batteries and Charging.”
Is the manual freewheel lever in the drive (rearward) position? Never leave the manual freewheel lever
pushed forward unless you are manually pushing your scooter.
GETTING ONTO YOUR SCOOTER
1. Make certain that the key is removed from the key switch.
WARNING! Never attempt to get onto or off of your scooter without first removing the key
from the key switch. This will prevent the scooter from moving if accidental throttle
control lever contact is made.
2. Stand at the side of your scooter.
3. Disengage the seat rotation lever and rotate the seat until it is facing you.
4. Make certain that the seat is fixed securely in position.
5. Position yourself comfortably and securely in the seat.
6. Disengage the seat rotation lever and rotate the seat until you are facing forward.
7. Make certain that the seat is fixed securely in position.
8. Make certain that your feet are safely on the floorboard.
PRE-RIDE ADJUSTMENTS AND CHECKS
Is the seat at the proper height? See V. “Comfort Adjustments.”
Is the seat fixed securely in position?
Is the tiller at a comfortable setting and locked securely in place? See V. “Comfort Adjustments.”
Is the key fully inserted into the key switch and turned clockwise to the “on” position?
Does the horn work properly?
Is your proposed path clear of people, pets, and obstacles?
Have you planned your route to avoid adverse terrain and as many inclines as possible?
IV. OPERATION
25
Mid-size Scooter Series
OPERATING YOUR SCOOTER
WARNING! The following can adversely affect steering and stability while operating your
scooter, resulting in loss of control, tipping, and/or personal injury:
Holding onto or attaching a leash to walk your pet
Carrying passengers (including pets)
Hanging any article from the tiller
Towing or being pushed by another motorized vehicle
WARNING! Keep both hands on the tiller and your feet on the floorboard at all times while
operating your scooter. This driving position gives you the most control over your vehicle.
Set the speed adjustment dial to your desired speed.
Push or pull the appropriate side of the throttle control lever.
The electromechanical disc park brake automatically disengages and the scooter accelerates smoothly
to the speed you preselected with the speed adjustment dial.
Pull on the left handgrip to steer your scooter to the left.
Pull on the right handgrip to steer your scooter to the right.
Move the tiller to the center position to drive straight ahead.
To stop, slowly release the throttle control lever. The electronic brakes will automatically engage,
bringing your scooter to a stop.
NOTE: Your scooter’s reverse speed is slower than that of the forward speed you preset with the speed
adjustment dial.
GETTING OFF OF YOUR SCOOTER
1. Bring your scooter to a complete stop.
2. Remove the key from the key switch.
WARNING! Never attempt to get onto or off of your scooter without first removing the key
from the key switch. This will prevent the scooter from moving if accidental throttle
control lever contact is made.
3. Disengage the seat rotation lever and rotate the seat until you are facing toward the side of your scooter.
4. Make certain that the seat is fixed securely in position.
5. Carefully and safely get out of the seat and stand to the side of your scooter.
6. You can leave the seat facing to the side to facilitate boarding your scooter next time.
POWER DOWN TIMER FEATURE
Your scooter is equipped with an energy saving automatic power down timer feature designed to preserve
your scooter’s battery life. If you mistakenly leave the key in the key switch and in the “on” position but
do not use your scooter for approximately 20 minutes, the scooter’s controller shuts down automatically.
Although the controller is shut down, power will still be supplied to the scooter’s lighting system.
If the power down timer feature takes effect, perform the following steps to resume normal operation:
1. Remove the key from the key switch.
2. Reinsert the key and power up your scooter.
IV. OPERATION
26
Mid-size Scooter Series
V. COMFORT ADJUSTMENTS
or
2
1
3
TILLER ANGLE ADJUSTMENT (See figure 14)
WARNING! Remove the key from the key
switch before adjusting the tiller or the seat.
Never attempt to adjust the tiller or the seat
while the scooter is in motion.
NOTE: In order to fully lower the tiller for purposes of
disassembly or transport, you must first completely remove
the seat. See VI. “Disassembly and Assembly.”
MIRROR POSITION
To install the mirror (see figure 1, 2 or 3):
1. Determine on which side to install the mirror and remove
the rubber plug from the top of the tiller handle.
2. Insert the threaded end of the mirror holder into the open-
ing and rotate it clockwise until snug.
3. If necessary, rotate the nut clockwise to secure the mirror
in place.
To adjust the mirror:
1. Position yourself in a seated driving position facing
forward.
2. Adjust the mirror left, right, up or down until you have a
good line of sight behind you.
SEAT ADJUSTMENTS
Note: The seating adjustments explained in this section
depend on the type of seat on your scooter. Please refer to
the Scooter Features Table to determine which options
apply to your specific seat type.
Armrest Width Adjustment
Your seat type may be equipped with an armrest width
adjustment feature. The seat arms can be adjusted inward or
outward.
1. Loosen the armrest adjustment knobs. See figure 15.
2. Use the attached ring to pull and remove the detent pins.
3. Slide the armrests in or out to the desired width.
4. Align the adjustment holes on the seat frame and armrest,
then reinsert the detent pin.
5. Tighten the armrest adjustment knobs.
Figure 14. Tiller Adjustment Knob - Two
Variations
Figure 15. Seat Adjustments – Style A
IDENTIFICATION KEY
1. ARMREST ADJUSTMENT KNOBS
2. DETENT PINS
3. SEAT ROTATION LEVER
27
Mid-size Scooter Series
V. COMFORT ADJUSTMENTS
1
3
4
2
5
6
Figure 16. Seat Adjustments – Style B
IDENTIFICATION KEY
1. SEATBACK ADJUSTMENT LEVER
2. SEAT ROTATION LEVER
3. ARMREST ANGLE ADJUSTMENT DIAL
4. SEAT SLIDING LEVER
5. ACCESSORY BRACKET
6. DETENT PIN
NOTE: Pivot the armrests upward to aid in getting onto
and off of your scooter.
Seat Rotation Adjustment
The seat rotation lever will secure the seat into several
positions.
1. Depending on your seat type, either pull upward or push
forward on the seat rotation lever to disengage the seat.
See figure 15 or 16.
2. Rotate the seat to the desired position.
3. Release the lever to secure the seat into place.
Seatback Adjustment
WARNING! Do not operate your scooter with
the seatback in a reclined position.
WARNING! Always keep your back pressed
firmly against the seatback while adjusting
the angle.
If you scooter is equipped with a reclining seatback, you can
adjust the seatback angle with the seatback adjustment
lever. See figure 16.
1. With your back pressed up against the seatback, lift up
on the seatback adjustment lever and lean forward or
rearward to adjust the seatback angle.
2. Release the seatback adjustment lever once the seat is in
a comfortable riding position.
Front-to-back Seat Adjustment
If your scooter is equipped with an adjustable seat, you can
reposition the seat forward or rearward to adjust the distance
between the seat and the tiller.
1. Move the seat sliding lever (located at the lower left side
of the seat) outward. See figure 16.
2. While holding the lever out, slide the seat forward or
rearward.
3. Release the seat sliding lever once the seat is in the
desired position.
28
Mid-size Scooter Series
V. COMFORT ADJUSTMENTS
Armrest Angle Adjustment
Armrest angle of your scooter can be adjusted upwards or
downwards by turning the adjustment dial. See figure 16.
NOTE: The armrests also pivot upward to make getting on
and off of your scooter easier.
Accessory Bracket
The rear-mounted accessory bracket allows you to attach a
personal accessory such as a basket, walker holder, or
oxygen tank to the back of your scooter. Utilize the detent
pin to securely mount your item to the accessory bracket. See
figure 16. See your authorized Provider for details.
Seat Height Adjustment
The seat can be repositioned to several different heights. See
figure 17.
1. Remove the seat and/or shroud from your scooter. See VI.
“Disassembly and Assembly.”
2. Remove the seat height adjustment bolt.
3. Raise or lower the upper seat post to the desired seat
height.
IDENTIFICATION KEY
1. UPPER SEAT POST
2. NUT
3. SEAT HEIGHT ADJUSTMENT BOLT
4. LOWER SEAT POST
Figure 17. Seat Height Adjustment
4. While holding the upper seat post at that height, align the
adjustment holes of the upper and lower seat posts.
5. Insert the seat height adjustment bolt through the locating
holes of both the upper and lower seat posts.
6. Reinstall the nut onto the seat height adjustment bolt and
tighten.
7. Reinstall the shroud and the seat.
1
23
4
29
Mid-size Scooter Series
V. COMFORT ADJUSTMENTS
7
1
3
5
2
4
6
8
Seat Height Adjustment—Comfort Seat Post
(If Equipped)
To reposition the seat to one of two different
heights:
1. Remove the seat from your scooter. Push
forward or pull upward and hold the seat
rotation lever to disengage the seat, then rotate
the seat and lift it off of the scooter.
2. Remove the rear shroud.
3. Push up the seat post boot to uncover the
hardware.
4. Push down on the seat post while loosening
and removing the shoulder bolt, washer, and
nut. See figure 18.
5. Remove the comfort spring.
6. To raise the seat to the top most mounting hole,
insert the height adjustment spacer. To lower
the seat to the lowest mounting hole, remove
the height adjustment spacer.
7. Reinstall the comfort spring.
8. Hold the upper seat post at the desired height
and match up the locating holes in the lower
seat post. Utilize the top holes for the upper
position or the bottom holes for the lower posi-
tion.
NOTE: When the seat post is mounted in the
upper position, you must utilize two spacers.
9. Press down on the seat post while reinstalling
the hardware and tightening to 210 in • lb (24
N • m).
10. Replace the rear shroud and the seat.
Figure 18. Seat Height Adjustment - Comfort Seat Post
Seat Suspension Adjustment (If Available)
You can loosen or stiffen the seat suspension based on which comfort spring you install.
To adjust the seat suspension:
1. Remove the seat from your scooter. Push forward or pull upward and hold the seat rotation lever to
disengage the seat, then rotate the seat and lift it off of the scooter.
2. Remove the rear shroud.
3. Push up the seat post boot to uncover the hardware.
4. Push down on the seat post while loosening and removing the hex head bolt and nut.
5. Remove the current spring.
6. Install the desired spring. See figure 18.
7. Press down on the seat post while reinstalling the hardware and tightening to 210 in • lb (24 N • m).
8. Replace the rear shroud and the seat.
IDENTIFICATION KEY
1. BOOT
2. UPPER SEAT POST
3. COMFORT SPRING
weight capacities: 0-220 lbs. (0-90.72 kg)
220-400 lbs. (90.72-181.44 kg)
4. SPACER
5. SHOULDER BOLT (210 in • lb [24 N • m])
6. LOWER SEAT POST
7. WASHER
8. NUT
30
Mid-size Scooter Series
V. COMFORT ADJUSTMENTS
B
A
B
Figure 19. Positioning Belt Bolts
OR
POSITIONING BELT (OPTIONAL)
Your scooter seat may be equipped with a positioning belt that can be adjusted for operator comfort. See
figure 19. The positioning belt is designed to help support the operator so that he or she does not slide
down or forward in the seat. The positioning belt is not designed for use as a restraining device.
WARNING! The positioning belt is not designed for use as a seat belt in a motor vehicle.
Nor is your scooter suitable for use as a seat in any vehicle. Anyone traveling in a vehicle
should be properly belted into seats approved by the vehicle manufacturer.
WARNING! The positioning belt should be secured at all times. Never allow the
positioning belt to hang or drag on the floor as it may become entangled.
Figure 20. Positioning Belt - Metal Tab Style or Reusable
Hook and Loop Fastener Style
To install the positioning belt (if required):
1. Remove the seat from your scooter.
2. Place the seat upside down so that you can see
the bottom of the seat base. See figure 19.
3. Use a wrench to remove the two rear bolts that
attach the seat frame to the seat base.
4. Insert the bolt through the appropriate ends of
the positioning belt and then reinstall the bolts
back into the seat frame.
5. Tighten the bolts.
31
Mid-size Scooter Series
V. COMFORT ADJUSTMENTS
Metal tab style positioning belt
To adjust the positioning belt for operator comfort:
1. Insert the metal tab on the right side of the belt into the plastic housing on the opposite strap until you
hear a “click.” See figure 20.
2. Pull the strap on the right side of the belt until it is secure, but not so tight as to cause discomfort.
To release the positioning belt:
1. Press the push button mechanism on the plastic housing.
Reusable hook and loop fastener style positioning belt
To adjust the positioning belt for operator comfort:
1. Align the two sides of the belt placing the looped-end side directly above the coarser side (“hook”) of
the opposite belt. Press firmly together to fasten. See figure 20.
To release the positioning belt:
1. Grasp the looped-end side of the belt and pull up to detach from the other side of the belt.
MANDATORY! Make sure the positioning belt is properly secured to the scooter and is
adjusted for operator comfort before each use.
MANDATORY! Inspect the positioning belt for loose parts or damage, including tears,
worn spots, bent hardware, or damaged latch mechanisms, dirt or debris, before each
use of the scooter. If you discover a problem, contact your authorized Provider for
maintenance and repair.
32
Mid-size Scooter Series
VI. DISASSEMBLY AND ASSEMBLY
1 2
4 5 6
3
DISASSEMBLY
You can disassemble the scooter into several pieces: the seat, the rear section, the front section, the basket,
the batteries, and the battery shroud. See figure 21. No tools are required to disassemble or assemble your
scooter, but keep in mind that the disassembled sections of the scooter take up more floor space than the
assembled unit. Always disassemble or assemble your scooter on a level, dry surface with sufficient room
for you to work and move around your
scooter—about
5 feet (1.5 meters) in all directions. Remember that
some scooter components are heavy and you may need assistance when lifting them.
WARNING! Do not lift beyond your physical capability. Ask for assistance when
necessary while disassembling or assembling your scooter.
Figure 21. Disassembled scooter
IDENTIFICATION KEY
1. SEAT
2. REAR SECTION
3. FRONT SECTION
4. BASKET
5. BATTERIES
6. BATTERY SHROUD
Figure 22. Tiller Lock Knob (Model 104
only)
Disassembly Procedures
1. Remove the key from the key switch. For model 104, lock the
tiller in the straight ahead position by pushing the tiller lock
knob in and turning it clockwise 90°. See figure 22. The front
wheel must face forward in order to lock the tiller.
2. Remove the seat by lifting it straight up and off of the scooter.
If you encounter resistance when removing the seat, disengage
the seat rotation lever and swivel the seat back and forth while
lifting up on the seat.
3. Gently pull the battery shroud forward, then lift up and off of
the scooter. See figure 10.
4. Disconnect the battery tie-down strap. See figure 11.
5. Unplug both battery harnesses by depressing the tabs and then
pulling each harness straight up. See figure 11.
6. Remove the batteries from the battery wells.
WARNING! Failure to unplug both battery
harnesses prior to separating the front and rear
sections could result in permanent damage to
the scooter.
7. For model 104, you also need to disconnect both front-to-rear
harnesses. See figure 11.
WARNING! Failure to unplug both front-to-rear
harnesses prior to separating the front and rear
sections could result in permanent damage to
the scooter.
NOTE: Please check the Scooter Features Table on the inside of the front cover to determine if your
scooter has a frame release lever or a lockup pin before attempting to separate the frame.
33
Mid-size Scooter Series
VI. DISASSEMBLY AND ASSEMBLY
Frame Separation
1. Arrange the front wheel(s) in a straight forward-facing position.
2. With the seat and batteries removed (see Disassembly Procedures on previous page), lower the tiller
and tighten the tiller adjustment knob. See figure 14 or 22.
NOTE: The pivoting tiller is equipped with a mechanism that will lock the front wheels in place when
the tiller is completely lowered and secured.
3. Remove the frame lockup pin (Model 104 only.) See figure 23.
4. Lift up on the frame release lever, (OR, lift the seat post for model 104) and pivot the rear section
backwards, until the frame hooks are no longer resting on the lower frame tube.
5. Slowly separate the two sections.
Figure 23. Frame Release Lever (Style A) and Frame Release Lockup Pin (Style B)
IDENTIFICATION KEY
1. FRAME HOOK
2. LOWER FRAME TUBE
ASSEMBLY
1. Position the front and rear sections of your scooter as shown in figure 23.
2. Use the frame release lever (or the seat post for model 104) to lift the front section as you align the
frame hooks of the front section with the lower frame tube of the rear section. See figure 23.
3. Once the frame hooks are over the lower frame tube, lower the front section and pivot the rear section
simultaneously. This will engage the frame lockup automatically for all models except 104. For model
104, you will also need to reinstall the frame lockup pin to complete the body assembly.
4. Raise the tiller and fully tighten the tiller adjustment knob.
5. Reinstall the batteries to the battery wells.
6. Properly connect all the battery harnesses. See figure 11.
7. Secure the battery tie-down strap. For model 104, also reconnect both front-to-rear harnesses.
8. Reinstall the battery shroud.
9. Reinstall the seat and rotate it into place.
WARNING! After assembly, make absolutely certain the tiller lock knob is in the
unlocked position before driving the scooter.
2
1
A
B
34
Mid-size Scooter Series
Any electromechanical device occasionally requires some troubleshooting. However, most of the
problems that may arise can usually be solved with a bit of thought and common sense. Many of these
problems occur because the batteries are not fully charged or because the batteries are worn down and can
no longer hold a charge.
DIAGNOSTIC FAULT CODES
The diagnostic beep codes for your Scooter are designed to help you perform basic troubleshooting
quickly and easily. A diagnostic beep code will sound in the event one of the conditions listed below
develops. Depending on the model you own, your scooter will communicate by one of the coding meth-
ods as follows:
1. A beep code will begin with a series of fast beeps directly followed by slower beeps which indicates
the actual code. The beep code is only beeped once. To repeat the beep code, remove the key, then
reinsert it and turn it on to the “on” position, OR
2. A beep code will identify the condition, pause, then repeat the beep code. The beep code will continue
to alert you in this manner until the scooter is turned off.
NOTE: Your scooter will not run unless the fault code condition is resolved and the scooter has been
turned off, then turned back on
FAULT CODE CONDITION SOLUTION
(1)
Battery charge is low. Charge batteries as soon as possible.
  (2)
Battery charge is too low. Charge batteries.
   (3)
The scooter's battery voltage is too
high to operate the scooter, or the
charger is still connected to the off-
board charger port.
Unplug charger and/or turn key off,
then back on again.
    (4)
Current limit time out. Turn the scooter off for a few
minutes, then turn your scooter
back on.
    (5)
The manual freewheel lever is in the
(forward) freewheel position.
Remove the key from the key
switch, then push the manual free-
wheel lever to the drive (rearward)
position and restart your scooter.
      (6)
Throttle control lever not at center
position at start up.
Verify that the batteries are fully
charged. If the batteries are fully
charged, then return the throttle
control lever to center position, turn
scooter off then back on.
       (7)
Speed pot error. Call your authorized Provider for
assistance.
        (8)
Motor volts error. Call your authorized Provider for
assistance.
     
(9)
Other internal errors. Call your authorized Provider for
assistance.
VII. BASIC TROUBLESHOOTING
35
Mid-size Scooter Series
What if all the systems on my scooter seem to be dead?
Make certain that the key is in the “on” position.
Check that the batteries are fully charged.
Push in the main circuit breaker reset button. See II. “Your Scooter.”
Make certain that both battery harnesses and the front-to-rear harness are firmly connected. See III
“Batteries and Charging.”
Be sure the power down timer feature has not been activated. See IV. “Operation.”
What if my scooter does not move when I engage the throttle control lever?
When the manual freewheel lever is pushed forward, the brakes are disengaged and all power to the
motor/transaxle assembly is cut.
Push rearward on the manual freewheel lever, turn the scooter off, and then turn the scooter on to return
to normal scooter operation.
What if the main circuit breaker repeatedly trips?
If the main circuit breaker trips repeatedly, see your authorized Provider for service.
Charge the batteries more frequently. See III. “Batteries and Charging.”
If the problem continues, have both of your scooter’s batteries load tested by your authorized Provider.
You may also perform the load test yourself. Battery load testers are available at most automotive parts
stores. Follow the directions supplied with the load tester.
See III. “Batteries and Charging” or “Product Specifications” insert for information about your
scooter’s battery type.
What if the battery condition meter dips way down and the motor surges or hesitates when I engage
the throttle control lever?
Fully charge your scooter’s batteries. See III. “Batteries and Charging.”
Have your authorized Provider load test each battery.
See the previous troubleshooting question for load testing the batteries yourself.
If you experience any problems with your scooter that you are not able to solve, immediately contact your
authorized Provider for information, maintenance and service.
VII. BASIC TROUBLESHOOTING
36
Mid-size Scooter Series
VIII. CARE AND MAINTENANCE
2
31
6
4
5
Follow these easy steps for a quick and safe repair
for solid tires:
1. Remove the key from the key switch.
2. Elevate the side of the scooter of which you are
removing the tire. Place wooden blocks under the
frame to elevate the scooter.
3. Remove the wheel cap, drive wheel nut and
washer from the axle. See figure 24.
4. Pull the wheel off of the axle.
5. Slide the new wheel onto the axle. Make sure the
the axle key is in the axle slot.
WARNING! Ensure that the axle key is
properly installed into the axle slot
when mounting the wheel. If not
installed securely, the braking system
is disengaged which may cause
personal injury and/or product
damage may result.
6. Reinstall the drive wheel nut and washer onto the
axle and tighten.
WARNING! Make sure that both the
nut and washer are reinstalled and
tightened properly.
7. Reinstall the wheel cap.
8. Remove the blocks from beneath the scooter.
Figure 24. Wheel Removal
IDENTIFICATION KEY
1. WHEEL CAP
2. DRIVE WHEEL NUT
3. DRIVE WHEEL WASHER
4. WHEEL
5. AXLE KEY
6. AXLE SLOT
Your scooter requires a minimal amount of care and maintenance. If you do not feel confident in your
ability to perform the maintenance listed below, you may schedule inspection and maintenance at your
authorized Provider. The following areas require periodic inspection and/or care and maintenance.
SOLID TIRE SAFETY CHECK
Regularly inspect your scooter’s tires for signs of damage or wear.
WHEEL REPLACEMENT – SOLID TIRES
If your scooter is equipped with solid tire inserts and you have a damaged or worn tire, the entire wheel
must be replaced. Contact your authorized Provider for information regarding replacement wheels for your
scooter.
WARNING! Wheels on your scooter should only be serviced/replaced by a
qualifiedtechnician.
WARNING! Be sure that the key is removed from the key switch and the scooter is not in
freewheel mode before performing this procedure.
TIRE PRESSURE – PNEUMATIC TIRES
If equipped with pneumatic tires, always maintain the psi/bar/kPa air pressure rating indicated on
each tire.
37
Mid-size Scooter Series
VIII. CARE AND MAINTENANCE
WHEEL REPLACEMENT – PNEUMATIC TIRES
If your scooter is equipped with pneumatic tires and you have a flat tire, you can have the tube replaced.
Contact your authorized Provider for information regarding replacement wheels for your scooter.
WARNING! Wheels on your scooter should only be serviced/replaced by a qualified
technician.
WARNING! Be sure that the key is removed from the key switch and the scooter is not in
freewheel mode before performing this procedure.
WARNING! When changing a pneumatic tire, remove only the drive wheel nut and washer,
then remove the entire wheel assembly. If any further disassembly is required, deflate
the tire completely or it may explode.
1
4
2
5
3
6
7
WARNING! Completely deflate the
tire before attempting repair.
Figure 25. Pneumatic Drive Wheel Disassembly/Assembly
IDENTIFICATION KEY
1. LUG NUTS
2. WASHERS
3. FRONT RIM HALF
4. TUBE
5. TIRE
6. REAR RIM HALF
7. HUB
Follow these easy steps for a quick and safe
repair for pneumatic tires:
1. Remove the key from the key switch and
ensure your scooter is not in freewheel
mode.
2. Elevate the side of the scooter of which
you are removing the tire. Place wooden
blocks under the frame to elevate the
scooter.
3. If you are replacing the tube, deflate the
tire completely before taking it off the
axle.
4. Remove the drive wheel nut and washer
from the axle. See figure 24.
5. Remove the drive wheel from the axle.
6. Remove the lug nuts and washers and
separate the rim halves. See figure 25.
7. Remove the old tube from the pneumatic
tire and replace it with a new tube. See fig-
ure 25.
8. Reassemble the rim halves and tire by
reconnecting the lug nuts and washers.
9. Slide the wheel back onto the axle. Make
sure that the axle key is in the axle slot. See
figure 24.
WARNING! It is important that the psi/bar/kPa air pressure rating indicated on each tire
be maintained in pneumatic tires at all times. Do not underinflate or overinflate your
tires. Low pressure may result in loss of control and overinflated tires may burst. Failure
to maintain the psi/bar/kPa air pressure rating indicated on the tires at all times may
result in tire and/or wheel failure.
Regularly inspect your scooters tires for signs of damage or wear.
TIRE PRESSURE – PNEUMATIC TIRES
If equipped with pneumatic tires, always maintain the psi/bar/kPa air pressure rating indicated on
each tire.
38
Mid-size Scooter Series
WARNING! Ensure that the axle key is properly installed into the axle slot when mounting
the wheel. If not installed securely, the braking system is disengaged which may cause
personal injury and/or product damage may result.
10. Reinstall the drive wheel nuts and washers onto the axle and tighten.
WARNING! Make sure that both the nuts and washers are reinstalled and tightened
properly.
11. Inflate tires to the pressure in psi/bar/kPa indicated in each tire.
12. Remove the blocks from beneath the scooter.
EXTERIOR SURFACES
Bumpers, tires and trim can benefit from an occasional application of a rubber or vinyl conditioner.
WARNING! Do not use a rubber or vinyl conditioner on the scooter’s vinyl seat or tire
tread, as this may cause them to become dangerously slippery.
CLEANING AND DISINFECTION
Use a damp cloth and mild, non-abrasive cleanser to clean the plastic and metal parts of your scooter.
Avoid using products that may scratch the surface of your scooter.
If necessary, clean your product with an approved disinfectant. Make sure the disinfectant is safe for
use on your product before application.
WARNING! Follow all safety instructions for the proper use of the disinfectant and/or
cleaning agent before applying it to your product. Failure to comply may result in skin
irritation or premature deterioration of upholstery and/or scooter finishes.
BATTERY TERMINAL CONNECTIONS
Make certain that the terminal connections remain tight and uncorroded.
The batteries must sit flat in the battery wells.
The battery terminals should face towards the outside of the scooter.
WIRING HARNESSES
Regularly check all wiring connections.
Regularly check all wiring insulation, including the charger power cord, for wear or damage.
Have your authorized Provider repair or replace any damaged connector, connection, or insulation that
you find before using your scooter again.
PROHIBITED! Even though the scooter has passed the necessary testing requirements
for ingress of liquids, you should keep electrical connections away from sources of
dampness, including direct exposure to water or bodily fluids and incontinence. Check
electrical components frequently for signs of corrosion and replace as necessary.
WARNING! Do not pull on electrical harnesses directly to detach them from the scooter.
Always grasp the connector itself when disconnecting the harness to prevent wire
damage.
VIII. CARE AND MAINTENANCE
39
Mid-size Scooter Series
FUSE REPLACEMENT
In the event a fuse should cease to work:
1. Remove the fuse by pulling it out of its slot.
2. Examine the fuse to be sure it is blown. See figure 26.
3. Insert a new fuse of the same rating.
WARNING! The replacement fuse must
exactly match the rating of the fuse
being replaced. Failure to use properly
rated fuses may cause damage to the
electrical system.
Working Fuse
Blown Fuse (Replace)
Figure 26. Fuse Replacement
ABS PLASTIC SHROUDS
The front tiller shroud, front shroud and the rear shroud are formed from durable plastic and are coated
with an advanced formula urethane paint.
A light application of car wax will help the shrouds retain their high gloss.
AXLE BEARINGS AND THE MOTOR/TRANSAXLE ASSEMBLY
These items are all prelubricated, sealed and require no subsequent lubrication.
MOTOR BRUSHES
The motor brushes are housed inside of the motor transaxle/assembly. They should be inspected
periodically for wear by your authorized Provider.
CONSOLE, CHARGER AND REAR ELECTRONICS
Keep these areas free of moisture.
Allow these areas to dry thoroughly if they have been exposed to moisture before operating your
scooter again.
NYLON LOCK NUT REPLACEMENT
Any nylon insert lock nut removed during the periodic maintenance, assembly or disassembly of the
scooter must be replaced with a new nut. Nylon insert lock nuts should not be reused as it may cause
damage to the nylon insert, resulting in a less secure fit. Replacement nylon insert lock nuts are available
at local hardware stores or through your authorized Provider.
STORING YOUR SCOOTER
If you plan on not using your scooter for an extended period of time, it is best to:
Fully charge its batteries prior to storage.
Disconnect the batteries from the scooter.
Store your scooter in a warm, dry environment.
Avoid storing your scooter where it will be exposed to temperature extremes.
Recommended storage temperature: -104ºF/-75ºC to 158ºF/70ºC.
WARNING! Always protect batteries from freezing temperatures and never charge a frozen
battery. Charging a frozen battery can result in damage to the battery.
VIII. CARE AND MAINTENANCE
40
Mid-size Scooter Series
Batteries that are regularly and deeply discharged, infrequently charged, stored in extreme temperatures
or stored without a full charge may be permanently damaged, causing unreliable performance and limited
service life. It is recommended that you charge the scooter batteries periodically throughout periods of
prolonged storage to ensure proper performance.
You may wish to place several boards under the frame of your scooter to raise it off of the ground during
periods of prolonged storage. This takes the weight off the tires and reduces the possibility of flat spots
developing on the areas of the tires contacting the ground.
DISPOSAL OF YOUR SCOOTER
Your scooter must be disposed of according to applicable local and national statutory regulations. Contact
your local waste disposal agency or authorized Provider for information on proper disposal of packaging,
metal frame components, plastic components, electronics, batteries, neoprene, silicone and polyurethane
materials.
VIII. CARE AND MAINTENANCE
241
Mid-size Scooter Series
NOTES
242
Mid-size Scooter Series
NOTES
Please fill out the following information for quick reference:
S.V.P. veuillez compléter les informations ci dessous:
Vul alstublieft de volgende informatie in voor snelle referentie:
Mein autorisierter Fachhändler ist:
Informazioni di riferimento:
Por favor, rellene la siguiente información para tener siempre a mano:
Provider:
Détaillant:
Leverancier:
Name:
Rivenditore:
Proveedor:
Address:
Adresse:
Adres
:
Adresse:
Indirizzo:
Dirección:
Telephone:
Téléphone:
Telefoon nummer:
Tel. Nummer:
Telefono:
Número de teléfono:
Purchase Date:
Date d’achat:
Koop Datum:
Kaufdatum:
Data di acquisto:
Fecha de compra:
13

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