Problem Possible Cause Solution
The Power AirFryer Pro
Plus does not work
1. The appliance is not plugged in.
2. You have not turned the Unit on
by setting the preparation time
and temperature
1. Plug the power cord into a wall socket.
2. With basket in place, set the temperature
and time. Check that door is closed.
Food not cooked 1. The Rotating Mesh Basket is overloaded.
2. The temperature is set too low.
1. Use smaller batches for more even frying.
2. Raise the temperature and continue cooking.
Food is not fried evenly 1. Some foods need to be turned in during the coo
king process. 1. See General Operations in this manual on page 12.
White smoke coming from U
nit
1. Oil is being used.
2. Accessories have excess grease
residue from previous cooking.
1. Wipe down to remove excess oil.
2. Clean the Rotating Mesh Basket after each use.
French fries are
not fried evenly
1. Wrong type of potato being used.
2. Potatoes not rinsed properly during
preparation.
1. Use fresh, firm potatoes.
2. Use cut sticks and pat dry to remove excess starch.
Fries are not crispy 1. Raw fries have too much water. 1. Dry potato sticks properly before misting oil.
Cut sticks smaller. Add a bit more oil.
Door came off 1. Door came off the hinge.
1. 1. As the door is slightly open (about 1 in./2.5 cm from the
closed position),
align the hinge so the joints fall into the slots. Then, close th
e door.
Error Codes
Display Shown Possible Cause Solution
E1 Broken circuit of the thermal sensor Call Customer Service
E2 Short circuit of the thermal sensor Call Customer Service
Frequently Asked Questions
1. Can I prepare foods other than fried dishes with my Power AirFryer Pro Plus?
You can prepare a variety of dishes, including steaks, chops, burgers, and baked goods. See the Power
AirFryer Pro Plus Recipe Guide.
2. Is the Power AirFryer Pro Plus good for making or reheating soups and sauces?
Never cook or reheat liquids in the Power AirFryer Pro Plus.
