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Vortex EF2201

Reference Manual

VORTEX EF2201 REFERENCE MANUAL

Introduction....................................................................................................2

Features and Benefits ............................................................................................. 3

Pre-Installation...............................................................................................4

EF2201 Front and Rear Panels.............................................................................. 5

Installation .....................................................................................................6

Mounting the EF2201 ............................................................................................. 6

Connecting the EF2201 to Other Equipment ......................................................... 7

Device IDs on the EF Bus....................................................................................... 8

Connecting Multiple EF2201 Devices.................................................................... 8

Factory Default Settings (Preset 0) ........................................................................ 9

Check Surrounding Equipment............................................................................... 11

Integrating the EF2201 Into Your System.....................................................12

Set up the Phone Interface...................................................................................... 12

The EF Bus ....................................................................................................13

Presets..................................................................................................................... 14

LCD Menu Structure .....................................................................................15

System Menu ........................................................................................................... 16

Phone Control......................................................................................................... 17

Inputs ...................................................................................................................... 18

Outputs.................................................................................................................... 19

Matrix Settings........................................................................................................ 19

Parametric EQ Menu.............................................................................................. 20

Presets..................................................................................................................... 20

Macros .................................................................................................................... 21

Troubleshooting .............................................................................................22

Residual Echo ......................................................................................................... 22

Can’t Receive Calls or Dial Out............................................................................. 22

Remote Control Problems....................................................................................... 23

Contacting Technical Support ................................................................................ 23

Technical Specifications ................................................................................25

Compliance............................................................................................................. 25

EF2201 Block Diagram .................................................................................30

Connector Pinouts..........................................................................................31

Additional Notes ..................................................................................................... 33

Warranty Information ....................................................................................34

Definition of Terms .......................................................................................36

Index ..............................................................................................................38

INTRODUCTION

VORTEX EF2201 Reference Manual 2 Technical Support: 800.932.2774

NTRODUCTION

Welcome Congratulations on your purchase of the Vortex EF2201!

How to Use This

Manual

This is a reference manual for your EF2201. It is structured to provide the informa-

tion you need quickly and conveniently. The following is an overview of each sec-

tion:

• Introduction

• Pre-Installation includes information about the contents of the box, tools needed

for installation and front and rear panel descriptions.

• Installation covers connections of inputs/outputs and calibration of inputs of the

EF2201.

• Integrating the EF2201 Into Your System describes adjustments to take into con-

sideration when integrating the EF2201 with surrounding equipment in your sys-

tem.

•LCD Menu Structure describes an overview of the LCD menu structure and also

gives a system overview of features and options available.

• Troubleshooting helps to debug problems with installation.

• Technical Specifications provides the technical specifications of the EF2201.

• EF2201 Block Diagram shows the inside of the EF2201.

• Connector Pinouts shows pinout diagrams for EF2201 input and output connec-

tors.

• Warranty Information

• Definition of Terms explains terms used in this manual, as well as terms used in

our technology of echo cancellation, noise cancellation, and audio conferencing.

About the EF2201 The Vortex EF2201 is the next generation of “digital hybrid” telephone interfaces. It

features a complete digital interface to other Vortex products using the digital expan-

sion bus. The EF2201 interfaces telephone audio to the Vortex family of products

and allows up to 8 callers to be added to the same conference by using 8 EF2201s.

Telephony signals are communicated with Vortex devices over the digital “P-bus”

channel of the EF Bus without the need for an analog input and output. The EF2201

can be controlled via RS-232, Vortex Expansion bus, and via the front panel controls.

The EF2201 has audible ring indications, user configurable entry and exit tones, and

controllable levels of DTMF and dialtone signals. The EF2201 settings are config-

ured using the Conference Composer software and can be stored as user presets

within the EF2201.

The EF2201 connects directly to an analog (PSTN) telephone line, connecting an out-

side caller to your meeting. In addition to providing crystal-clear telephone audio to

all participants, the EF2201 significantly reduces background noise coming in on the

telephone line to keep unwanted sounds from interfering with your conference.

INTRODUCTION

Product Registration Please take a moment to fill out and return your registration card. This information

will help us to provide you with better customer support and will allow us to notify

you with updated product features and software.

FEATURES AND BENEFITS

• Telephone hybrid with noise cancellation for adding phone calls to conference

• Fully digital connection to the EF2200 series products with EF Bus -- does not

require an analog input/output.

• Country specific telephone configuration settings

• Selectable auto-hang-up via loop drop and/or call progress tone detection

• 5-band parametric EQ on the phone input and output

• Automatic gain control on receive telephone audio path for consistent receive

audio

• Compression/limiting on transmit telephone audio path

• User-set entry and exit tones give you the option to hear a pleasant tone when

callers enter or leave the conference

• Conference up to 8 callers

• Built-in DTMF dialer allows users to dial without the use of a separate telephone

• Adjustable dial tone and DTMF levels

• RS-232, EF Bus, logic interface, and front panel LCD for control

PRE-INSTALLATION

VORTEX EF2201 Reference Manual 4 Technical Support: 800.932.2774

-I

NSTALLATION

What’s Included The Vortex EF2201 product package includes the following items:

• Vortex EF2201 Reference Manual

• Vortex EF2201

• External power supply

• Cat 5 cable for EF Bus

• Telephone cable

• Rack mount screws (4)

• Cable clamp and screw

• CD containing other manuals and Conference Composer software

• Product Registration Card

What’s Not Included The following equipment is not included with the EF2201 product package, but may

be necessary to create a completely functional system:

• Acoustic Echo Canceller

• Microphones

• Loudspeakers

• Audio cables

• Videoconferencing codec or other four-wire interface (optional)

• RS-232 remote control device (optional)

Tools Needed for

Installation

• Screwdriver to mount the EF2201 in your rack.

Figure 1. What’s Included with your Vortex EF2201.

Vortex

EF2201

Rackmount

Screws (4)

Cable Clamp

and screw

External

Power Supply

1-Telephone cable

Vortex EF2201 User Guide

Vortex

EF2201

User Guide

CD with

control software and manuals

1-Cat 5 cable

for EF

Bus

PRE-INSTALLATION

EF2201 F

RONT

AND

EAR

ANELS

1. LCD DISPLAY. Displays menu instructions for configuration and operation of

the EF2201.

2. D

OWN BUTTON. Scrolls backward through menu items at a particular level or

decreases the value of a parameter.

3. U

P BUTTON. Scrolls forward through menu items at a particular level or increases

the value of a parameter.

4. E

NTER. Enters the menu and allows you to select and change parameter values.

5. E

SC. Returns to the next highest level of menus.

6. H

OME. Returns to the top of the menu structure.

7. L

EVEL INDICATOR. Indicates the level of the selected channel or parameter.

8. P

HONE CONNECT. Takes the phone line on or off hook. If you have an analog

handset connected to the P

HONE jack on the back panel, pushing this button will

disable the P

HONE jack while enabling the LINE jack (see Item 17).

9. P

HONE CONNECT LED. Indicates when the phone line is on or off hook.

10. I

NPUT PARALLEL PORT. Parallel logic input.

11. O

UTPUT PARALLEL PORT. Parallel logic output.

12. EF B

US IN. Connects to EF BUS OUT of another Vortex device.

13. EF B

US OUT. Connects to the EF BUS IN of another Vortex device.

14. RS-232 S

ERIAL PORT. Connect this to an optional RS-232 remote control device,

such as a touch panel or personal computer COM port.

15. P

OWER SUPPLY INPUT. Connects to the external power supply provided with the

EF2201.

16. P

HONE/LINE JACKS. Use the PHONE jack for connecting an analog handset to the

system. Use the L

INE jack for connecting to an analog telephone line.

Figure 2. EF2201 Front and Rear Panels

2 7345 6 8 91

13 14 15

11 1210

INSTALLATION

VORTEX EF2201 Reference Manual 6 Technical Support: 800.932.2774

NSTALLATION

This equipment is intended to only be installed by qualified service personnel. The

equipment shall be connected to a socket-outlet that provides a protective earthing

connection.

North American

Requirement

CAUTION-To reduce the risk of fire, use only No. 26 AWG or larger telecommunica-

tion line cord.

OUNTING

THE

EF2201

The EF2201 can be mounted in a rack enclosure using four large screws (10-32x1/2”)

included with the unit. One EF2201 fits in a single rack space.

Recommendation

For Easy Access

While not required, leave a single rack space in between the EF2201 and other units

in your rack. This gives you easier access to the back panel.

Instructions for

Securing Power

Supply to Back of

EF2201

• Locate the cable clamp on the back panel of the EF2201 above the power con-

nector.

• Remove the screw and thread the power cord through the cable clamp.

• Attach the cable clamp to the back panel of the EF2201 and tighten the screw.

Align the clamp so that the power cable does not interfere with the connectors on

the EF2201 back panel.

• Plug in the power supply.

• We recommend that you also Ty-wrap the power supply to the rack. The purpose

of securing the power supply to the back panel is so that if the power supply were

to drop, it would pull where the cord is attached with the cable clamp and not pull

the plug out of the EF2201.

Caution! Do not use any other power supply other than the one pro-

vided with this unit.

INSTALLATION

ONNECTING

THE

EF2201

THER

QUIPMENT

Typical EF2201

Connections

The EF2201 will typically be connected to other equipment in a single room setup as

shown below in Figure 3 and Figure 4.

Figure 3. Block diagram of typical EF2201 connections: a single room using one EF2201.

Figure 4. Typical EF2201 connections.

POLYCOM Video

Conferencing Unit

Line In Line Out

PSTN

Vortex

EF2280

In 1

In 2

In 3

In 4

In 5

In 6

In 7

In 8

Out 1

Out 2

Out 3

Out 4

Out 5

Out 6

Out 7

Out 8

In A

In B

Out A

Out B

In D

Out C

Out D

In C

EF Bus In EF Bus Out

Vortex

EF2201

EFBus Out

Line Phone

EFBus In

PSTN

Vortex

EF2201

Vortex

EF2280

. . .

8 microphones

Audio

Amplifier

POLYCOM Video

Conferencing Unit

TX RX

Room Amplifier

EF Bus Connection

INSTALLATION

VORTEX EF2201 Reference Manual 8 Technical Support: 800.932.2774

The following steps are typically used to set up the EF2201:

• Connect the EF B

US IN to EF BUS OUT on a Vortex echo canceller. This connec-

tion will provide both audio and remote control information to and from the Vor-

tex device.

• Connect the L

INE RJ11 jack to an analog telephone line.

• Connect the P

HONE RJ11 jack to an analog telephone set (optional).

• Connect the external power supply to the P

OWER SUPPLY INPUT jack of the

EF2201.

• Set the country code on the EF2201. By default the phone interface will be dis-

abled until you select a country code for the telephony interface. This can either

be done with the front panel LCD menu, or the RS-232 interface. The country

code only needs to be selected the first time or when the country of the installa-

tion is changed.

EVICE

THE

EF B

When considering which Device IDs can be used for which Vortex device, decide

how many devices have the ability to transmit on the W, X, Y, and Z busses, and how

many have the ability to transmit on the P Bus. The EF2201, for example, can only

transmit on the P bus while the EF2241 can transmit on the W, X, Y, Z and P busses

and the EF2280 can only transmit on the W, X, Y, and Z busses. Up to 8 devices can

transmit on the W, X, Y, and Z busses. Similarly, up to 8 devices can transmit on the

P bus. Note that the EF2241 counts as one of both types. All devices that can trans-

mit on W, X, Y, and Z must have unique device IDs and all devices that can transmit

on P must have unique device IDs.

EF2201s and EF2241s must have unique device IDs since both can transmit on the P

Bus. EF2280s and EF2241s must have unique device IDs since both can transmit on

the W, X, Y, and Z busses. If the device IDs of linked Vortex devices that can trans-

mit on the same busses are the same, the front panel LCD screen will display “EFBus

Error: Dev. ID Conflict”.

ONNECTING

ULTIPLE

EF2201 D

EVICES

Up to 8 EF2201 devices in combination can be linked together at one time (See

Device IDs on the EF Bus above). Each unit in the chain must have a unique Device

ID. Use the EF Bus to link multiple EF2201s together.

The following steps should be followed to connect the EF Bus:

1. Set a unique Device ID for each EF2201. The Device IDs range from 00 to 07.

2. Power off all units.

3. Connect the RS-232 remote control device to any EF2201 in the chain.

4. Connect the provided Cat-5 cable between the EF B

US OUT of the first device,

NOTE The country code must be selected in order to begin using

the EF2201. It only needs to be selected once at the begin-

ning of use.

INSTALLATION

and the EF BUS IN of the second device.

5. Connect another Cat-5 cable between the EF B

US OUT of the second device and

the EF B

US IN of the third device, and so on.

6. Power on all units at the same time.

Terminating the

EF2201

The EF2201 is self-terminating so if you are connecting multiple EF2201s or con-

necting an EF2201 to an EF2241, the EF Bus does NOT need to be terminated. How-

ever, if you are linking the EF2201 to EF2280s, terminate the EF Bus link on the

EF2280.

ACTORY

EFAULT

ETTINGS

RESET

The following is a list of the factory default settings of the EF2201. Since the equip-

ment in your application may have different nominal levels, you can start with a F

AC-

TORY PRESET (Presets 0-15), change it to match your environment and then save it

within the EF2201 as a U

SER PRESET (Presets 16-47). Once you’ve saved a USER

RESET, set the POWER ON PRESET to that USER PRESET (or whichever preset you

Note. The EF Bus must be connected so that the EF Bus In of one

box is connected to the EF Bus Out of another. Connecting

the EF Bus In to another EF Bus In (or Out to Out) will not

work.

Figure 5. Terminate the EF Bus link on the EF2280 when connecting an EF2201 to one or more EF2280s.

EF Bus Terminator

Cat-5 cable

Vortex EF2280

Vortex EF2201

No terminator is

needed on EF2201

INSTALLATION

VORTEX EF2201 Reference Manual 10 Technical Support: 800.932.2774

want to come up after power up). The unit will need to be configured for your sys-

tem.

PROGRAM PARAMETERS FACTORY DEFAULT PRESET VALUE

SYSTEM PARAMETERS

Preset 0

Device ID 0

Baud Rate 9600

Flow Control Off

PHONE CONTROL

Auto Answer

Auto Hangup Call Progress

Off

Auto Hangup Loop Drop

Off

Dial Tone Gain

0 dB

DTMF Gain

0 dB

Ring Tone Enable

PHONE INPUT

Automatic Gain Control (AGC) On

AGC Maximum 12 dB

AGC Minimum -6 dB

AGC Rate 1 dB/s

Phone Input Gain 0 dB

Mute Off

Noise Cancellation On

Noise Cancellation Level 5 dB

Line Echo Cancellation On

Dynamics Processing On

Filtering Off

PHONE OUTPUT

Mute Off

Phone Output Gain 0 dB

Dynamics Processing On

Filtering Off

INSTALLATION

Presets and Multiple

EF2201 Devices

If you have multiple devices in your system, save settings to a user preset (Presets 16-

47) on each device. Saving a preset will only save the preset on that particular unit.

Also, remember to set the P

OWER ON PRESET to the User Preset that you have saved

your settings to otherwise the device will revert back to Preset 0 (factory default) if

power is lost.

HECK

URROUNDING

QUIPMENT

Check Levels to the

Acoustic Echo

Canceller

If you are connecting the EF2201 to a Vortex device, the default level of 0 dB should

give sufficient gain.

INTEGRATING THE EF2201 INTO YOUR SYSTEM

VORTEX EF2201 Reference Manual 12 Technical Support: 800.932.2774

NTEGRATING

THE

EF2201

NTO

OUR

YSTEM

Operating the

EF2201

The EF2201 can be operated in two ways: through the LCD menu on the front panel

or through RS-232. For control via RS-232, please refer to the EF2201 Programming

Guide, which includes programming tips as well as the EF2201 RS-232 commands.

For operation using the PC control software, Conference Composer, please refer to

the Conference Composer User Guide.

Use Conference Composer software to easily configure the EF2201 with a PC, or

refer to the Applications Guide for different configurations that are already pro-

grammed into factory presets.

THE

HONE

NTERFACE

By default the phone interface will be disabled until you select a country code for the

telephony interface. This can either be done with the front panel LCD menu, or the

RS-232 interface. The country code only needs to be selected the first time or when

the country of the installation is changed.

Send audio from the phone to other linked devices by using the P bus output in the EF

Bus. The linked devices can take the phone signal off the bus from the P Bus input.

Receive audio from other linked devices by using the W, X, Y, and Z submatrix

inputs (labelled WB0, WB1, etc. according to device IDs) on the EF Bus.

For Multiple Devices To link multiple devices together, use the submatrix on the EF Bus to configure

which signals to receive from other devices that have put their signals on the Bus.

THE EF BUS

EF B

The EF Bus is a high speed, low delay digital bus that includes the W, X, Y, and Z

audio busses, the P bus, as well as the echo canceller bus reference and remote control

information (for other EF devices).

On the EF Bus page in Conference Composer, the inputs coming in to each submatrix

labelled WB0, WB1, ... WB7 correspond with the device ID of the bus that is trans-

mitting. The “B” denotes Bus. The submixes themselves, denoted as WM0, WM1,

and WM2 are mixes that are input into the main matrix. The “M” denotes Mix.

The EF Bus can link up to 8 devices that can transmit on W, X, Y, and Z outputs

(such as the EF2280) and up to 8 devices that can transmit on the P output (such as the

EF2201). Note that the EF2241 counts as one of both types. If the device can trans-

mit on a particular bus, it cannot bring its own mix back into itself. For example, an

EF2201 with ID 00 cannot add the input PB0 into PM0 or PM1 (see example in Fig-

ure 6 below).

The W, X, Y, and Z busses include NOM information and can be used for sharing

microphone inputs, or for sharing mono or stereo program information. See “Device

IDs on the EF Bus” on page 8 for more information on how this affects Device IDs.

The P Bus. The P Bus is provided specifically to allow devices to share digital

phone audio from the EF2201. The EF2201 and EF2241 can both transmit and

receive signals on the P bus, while the EF2280 can only receive signals from the P

bus.

The W, X, Y and Z Busses. Each EF2241 or EF2280 device in a system can

create four output mixes (transmit on W, X, Y, and Z) and place them on the bus.

Each EF2201, EF2241, and EF2280 device also can create three input (receive) mixes

each from the W, X, Y, and Z busses of the other devices (for a total of 12 mixes).

The mixes can have crosspoint gains on the signals from the other devices. See Fig-

ure 6 below.

All 14 mixes (2 mixes on P, 3 mixes each on W, X, Y, and Z) become inputs to the

main matrix of the EF2201 and can be mixed with other inputs to create outputs to the

phone and P bus output.

THE EF BUS

VORTEX EF2201 Reference Manual 14 Technical Support: 800.932.2774

RESETS

After configuring your EF2201, save your settings to a User Preset (PRESETS 16-47).

Also, set the P

OWER ON PRESET to the User Preset you have saved to. The POWER

N PRESET determines how the unit is configured upon power up.

If you have multiple EF2201 devices in your system, save to a User Preset on each

unit and set the P

OWER ON PRESET accordingly.

Figure 6. EF2201 P submatrix and W, X, Y, and Z submatrices.

Note. The EF Bus must be connected so that the EF BUS OUT of one

Vortex device is connected to the EF B

US IN of another Vortex

device. Connecting EF B

US IN to another EF BUS IN (or EF BUS

UT to EF BUS OUT) will not work. See“Connector Pinouts”

on page 31 for pinout of Cat 5 cable.

LCD MENU STRUCTURE

LCD M

ENU

TRUCTURE

LCD Menu Tree The EF2201 LCD menu structure is made up of seven menu trees: SYSTEM, PHONE

ONTROL, INPUTS, OUTPUTS, PARAMETRIC EQ, PRESETS, and MACROS. Each menu

tree is organized by levels and branches into multiple subcategories. The branches

end with an adjustable parameter or value.

The EF2201 has five menu buttons on the front panel for navigation in the menu tree.

Press the H

OME button from anywhere in the menu tree to return to the top of the

menu. The E

NTER button enters the menu and the ESC button returns to the next high-

est level of menus. To scroll back through menu items at a particular level, use the

OWN button. To scroll forward through menu items at a particular level, use the UP

button.

To adjust a parameter, first locate the parameter by scrolling to the appropriate menu

(with combinations of the U

P/DOWN and ENTER buttons). The display will show the

parameter field and the parameter value. To change the parameter, the parameter

must be flashing. To make the parameter flash (assuming the front panel is not

locked) press E

NTER. Once the parameter is flashing, use the UP and DOWN buttons

to adjust the parameter value. The parameter is instantly updated while it is being

Figure 7. LCD Menu Tree.

DOWN UP ENTER ESC HOME

Scrolls backward

through menu

items at particular

level or decreases

the value of a

parameter

Scrolls forward

through menu

items at particular

level or increases

the value of a

parameter.

Enters the menu

and allows you to

select and change

parameter values.

Returns to the top

of the next high-

est level of menus

Returns to the top

of the menu struc-

ture.

Table 1: Summary of button functions on the EF2201.

EF2201 System

Settings

Phone Control

Auto Answer

Auto Hangup

Loop Drop

Country Select

Auto Hangup

Call Progress

DTMF Gain

Ring Tone

Enable

Dial Tone Gain

Presets

Save

Presets 16-47

Delete

Presets 16-47

Restore

Macros

Run Macro (0-

255)

Input Settings

Phone Input Gain

AGC Minimum

Automatic Gain

Control (AGC)

Line Echo

Cancellation

Noise Cancellation

Mute

AGC Maximum

LEC Suppression

Noise Cancellation

Level

Dynamics

Processing

Input T

Output Settings

Mute Output

Phone Output

Gain

Delay Enable

Output T

Delay

Dynamics

Processing

Parametric EQ

Frequency

Filter Type

Bandwidth

Slope

Gain

Filter Enable

Input/Output

Band

Channel

Matrix

Gain

Gate (In 1-4)

Mute

Main Matrix

Gain

Mute

SubMatrix

System

Power On Preset

Error Messages

Acknowledgeme

nt Mode

Front Panel

Password

Device ID

Front Panel Lock

Non-Volatile

Memory Lcok

Non-Volatile Mem

Password

Meter

Last Restored

Preset

Reboot

Screen Saver

Baud Rate

Flow Control

Software Version

LCD MENU STRUCTURE

VORTEX EF2201 Reference Manual 16 Technical Support: 800.932.2774

adjusted — you should hear changes as the parameter is changing. RS-232 control

strings are also sent via the RS-232 port so your remote control device is instanta-

neously updated as well. Press E

NTER to select and store the parameter value or press

SC to cancel the selected value and return to the old value. Pressing HOME has the

effect of pressing E

SC then HOME, so the selected value will be cancelled and the

menu will return to the top of the menu tree.

Parameters that toggle or select among a list of options will wrap around when you

reach the end, but parameters that adjust numeric values will not wrap around once

the maximum or minimum value is reached. While adjusting a parameter, the U

OWN button must be held down briefly before the repeat rate increases.

YSTEM

ENU

The SYSTEM menu contains POWER ON PRESET, ACKNOWLEDGEMENT MODE, ERROR

ESSAGES, FRONT PANEL LOCK, FRONT PANEL PASSWORD, DEVICE ID, BAUD

ATE, FLOW CONTROL, METER, NON-VOLATILE MEMORY LOCK, NON-VOLATILE

EMORY PASSWORD, SCREEN SAVER, SOFTWARE VERSION, and REBOOT EF2201

configurations.

Power On Preset. Choose the EF2201 Preset for power up.

Acknowledgement Mode. This command controls whether or not status mes-

sages are sent.

Error Messages. Turns error messages On or Off.

Front Panel Lock. Locks or unlocks the front panel. When the front panel is

locked, you can see the parameters but you cannot change them.

The default passcode is aspi (case is important).

Front Panel Passcode. Once the device has been unlocked, the passcode may

be changed. At the F

RONT PANEL PASSCODE menu, press ENTER and then enter a

passcode and press E

NTER until you reach the end of the screen.

Device ID. Selects the Device ID of the unit.

Baud Rate. Selects baud rate of the RS-232.

Flow Control. Selects flow control between Hardware, None, or Auto.

Meter. Selects which signal is displayed on the front panel LED meter.

Non-Volatile Memory Lock. Controls the non-volatile lock feature. When

the non-volatile memory is locked, you can query the settings but will get an error if

you try to change them.

Non-Volatile Memory Password. This feature sets or queries the non-vola-

tile lock password. This password is used in conjunction with N

ON-VOLATILE MEM-

ORY LOCK. The default password is aspi (case is important).

Screen Saver. Enables or disables the screen saver on the LCD panel. You can

also set the idle time.

Last Restored Preset. Displays the last restored Preset.

Software Version. Queries the software version.

Figure 8. EF2201

System submenu

System

Power On Preset

Error Messages

Acknowledgeme

nt Mode

Front Panel

Password

Device ID

Front Panel Lock

Non-Volatile

Memory Lcok

Non-Volatile Mem

Password

Meter

Last Restored

Preset

Reboot

Screen Saver

Baud Rate

Flow Control

Software Version

LCD MENU STRUCTURE

Reboot EF2201. Causes the EF2201 to restart and boot up.

HONE

ONTROL

Auto Answer. Enables or disables auto answer.

Auto Hangup Call Progress. Enables or disables auto hangup based on call

progress messages.

Auto Hangup Loop Drop. Enables or disables auto hangup cased on loop

drop.

Country Select. Selects the country where you are using the unit. This must be

set before you can use the unit and does not need to be set again unless you use the

unit in a different country.

Dial Tone Gain. Adjusts the gain of the dial tone.

DTMF Gain. Adjusts the gain of the DTMF tones.

Ring Tone Enable. Enables or disables ring tones.

Figure 9. EF2201

Phone Control sub-

Phone Control

Auto Answer

Auto Hangup

Loop Drop

Country Select

Auto Hangup

Call Progress

DTMF Gain

Ring Tone

Enable

Dial Tone Gain

LCD MENU STRUCTURE

VORTEX EF2201 Reference Manual 18 Technical Support: 800.932.2774

NPUTS

The input menu allows the user to adjust functions related to the input signals to the

EF2201. This menu contains L

INE ECHO CANCELLATION, AUTOMATIC GAIN CON-

TROL, AGC MAXIMUM, AGC MINIMUM, GAIN ADJUST, MUTE, NOISE CANCELLA-

TION, NOISE CANCELLATION LEVEL, LEC SUPPRESSION, and DYNAMICS

ROCESSING. The menu is organized around the Inputs (1-4) and (A-D), so that you

first select an input and then select settings for that input. You can also choose to

apply the settings to all Inputs, Inputs 1-4, or Inputs A-D.

Line Echo Cancellation. Enables or disables the echo cancellation on the phone

line.

Automatic Gain Control (Input T). This enables automatic gain control

(AGC) on Input T. The default is On.

AGC Maximum (Input T). Sets the maximum gain value that the AGC can

apply for Input T. The default value is +12 dB.

AGC Minimum (Input T). Sets the minimum gain value that the AGC can

apply for Input T. The default value is -6 dB.

Phone Input Gain. This parameter adjusts the gain level of the phone input

(Input T). This is normally configured during the calibration process. The default

setting is 0 dB .

Mute. Mutes/unmutes phone input. The default is not muted.

Noise Cancellation (Input T). This allows you to enable or disable noise can-

cellation.

Noise Cancellation Level (Input T). Selects the level of noise cancellation.

This ranges from 0 to 15 dB. The default is 5 dB.

LEC Suppression. Sets the amount of suppression used the line echo canceller

(LEC).

Dynamics Processing. Enables or disables compression on Input T.

Figure 10. EF2201

Inputs submenu

Input Settings

Phone Input Gain

AGC Minimum

Automatic Gain

Control (AGC)

Line Echo

Cancellation

Noise Cancellation

Mute

AGC Maximum

LEC Suppression

Noise Cancellation

Level

Dynamics

Processing

Input T

LCD MENU STRUCTURE

UTPUTS

The OUTPUT menu contains PHONE OUTPUT GAIN, MUTE, DELAY ENABLE, DELAY,

and D

YNAMICS PROCESSING .

Phone Output Gain. Choose the gain applied to the outgoing phone signal.

The default setting is 0 dBu. Though the EF2201 allows for positive output gain,

you should always try to adjust input gains to a good level so that the output gain is 0

dB. If you find that you need a positive output gain from the EF2201, first check your

input gain to make sure you are getting a good level (around 0 dB). Keep the output

gain at around 0 dBu.

Mute Output. Use this to mute or unmute the phone output.

Delay Enable. Enables delay on Output T to the phone.

Delay. Sets the amount of delay on Output T.

Dynamics Processing. Enables or disables compression on Output T.

ATRIX

ETTINGS

The MATRIX menu includes gain and mute adjustments for the main matrix (Out T, In

T, In PM0, PM1, WM0, WM1, etc.) and the submatrix (P submatrix, W, X, Y, and Z

submatrices).

Figure 11. EF2201

Outputs submenu

Output Settings

Mute Output

Phone Output

Gain

Delay Enable

Output T

Delay

Dynamics

Processing

Figure 12. EF2201

Matrix submenu

Matrix

Gain

Mute

Main Matrix

Gain

Mute

SubMatrix

LCD MENU STRUCTURE

VORTEX EF2201 Reference Manual 20 Technical Support: 800.932.2774

ARAMETRIC

EQ M

ENU

The input equalizer is comprised of up to 5 bands of filtering. The whole group of fil-

ters for the channel can also be enabled/disabled without losing the settings for each

band. For each band, you first select the type of filter from the following: Parametric/

Peaking, High Shelf, Low Shelf, Lowpass, or Highpass.

Parametric/Peaking.

• Center Frequency: in Hz, between 20 Hz and 20,000 Hz in 1 Hz steps.

• Bandwidth: in octaves, between 0.05 and 2 octaves in 0.05 octave steps.

• Gain: in dB, between -20 and +20 in 1 dB steps.

High Shelf.

• Center Frequency: in Hz, between 20 Hz and 20,000 Hz in 1 Hz steps.

• Bandwidth: in dB/octave, between 1 and 24 dB/octave, but is always less

than or equal to 1.2 x Gain.

• Gain: in dB between -20 and +20 in 1 dB steps.

Low Shelf.

• Center Frequency: in Hz, between 20 Hz and 20,000 Hz in 1 Hz steps.

• Bandwidth: in dB/octave, between 1 and 24 dB/octave, but is always less

than or equal to 1.2 x Gain.

• Gain: in dB between -20 and +20 in 1 dB steps.

Lowpass.

• Cutoff Frequency: in Hz, between 20 Hz and 20,000 Hz in 1 Hz steps.

Highpass.

• Cutoff Frequency: in Hz, between 20 Hz and 20,000 Hz in 1 Hz steps.

Center frequency on Parametric/Peaking is the point with the most (or least) gain.

Bandwidth is the width halfway up the peak (so if the peak is 10 dB, it is the width

between the points where the gain is 5 dB).

Center frequency on shelving filters is the frequency where it crosses the point half-

way between 0 dB and the gain of the filter, halfway up the slope.

RESETS

Restore. Restores the selected preset.

Save. Saves the selected user preset (Presets 16-47). Factory presets (Preset 0-15)

cannot be overwritten.

Delete. Deletes the selected user preset (Presets 16-47). Factory Presets (Presets 0-

15) cannot be deleted.

Figure 13. EF2201

Parametric EQ sub-

Parametric EQ

Frequency

Filter Type

Bandwidth

Slope

Gain

Filter Enable

Input/Output EQ

Band

Channel

Figure 14. EF2201

Presets submenu

Presets

Save

Presets 16-47

Delete

Presets 16-47

Restore

LCD MENU STRUCTURE

ACROS

Run Macro (0-255). Allows you to run macros from the front panel menu.

Figure 15. EF2201

Macros submenu

Macros

Run Macro (0-255)

TROUBLESHOOTING

VORTEX EF2201 Reference Manual 22 Technical Support: 800.932.2774

ROUBLESHOOTING

ESIDUAL

CHO

If there is residual echo in the system, it may not be a problem with the EF2201.

There are different types of echoes that come from different directions, and the

EF2201 is only designed to remove one of them. The first step is to make sure the

echo isn’t caused by something else. Then, the EF2201 can be adjusted to remove

any residual echo coming from the hybrid.

Identifying the Echo

Source

If the system has both audio and video conferencing, troubleshoot the system without

the EF2201 at first. This will make sure the 4-wire AECs on both ends are working

properly. If one side hears echo, there is a problem with the AEC on the other side.

Troubleshoot the AEC according to the instructions for that device.

Make a call to test the EF2201’s telephone interface. If the party on the phone hears

echo, it is coming from the local or remote end. Disconnect one end at a time (by

briefly unplugging the speaker or microphone) and see when the echo goes away.

Troubleshoot the AEC on the side (local or remote) that was causing the echo.

If residual echo is heard on the local end, try disconnecting the remote end. If the

echo is still there, it is coming from the EF2201. Troubleshoot the EF2201 as

described in the next section. If the echo goes away when the remote end is discon-

nected, troubleshoot the AEC on the remote end.

If residual echo is heard on the remote end, disconnect the microphone(s) in the local

room. If the echo is still there, it is coming from the EF2201. Troubleshoot the

EF2201 as described below. If the echo goes away when the microphone is discon-

nected, the echo is coming from the local room. Troubleshoot the local AEC.

Removing the Echo If the EF2201 is not removing hybrid echo, it may be due to a mismatch of levels

coming into the EF2201. If levels are too far off, it may be difficult for the EF2201 to

determine when to adapt its filter. Make sure the levels are in the correct range by

watching the front panel LED meters during normal conversation. The signals should

regularly be hitting the first yellow light, and occasionally flicker the second yellow

light. Adjust the incoming signal levels if necessary. Also, make sure the Line Echo

Cancellation feature is enabled.

’

ECEIVE

ALLS

IAL

If you can’t receive calls or dial out, it could be because the telephone line is from a

digital PBX system, or the remote control system is not properly connected.

Test with an Analog

Phone

Try connecting a regular analog telephone to the EF2201’s line, and make a call. If

the telephone will not work on that line, it is probably a digital PBX line from an

office system. The EF2201 needs a standard analog line. You will need to get an

analog phone line installed for the EF2201.

TROUBLESHOOTING

Try Dialing

Manually

If the analog telephone works on the line, try using it with the EF2201 to dial manu-

ally. Connect the L

INE jack of the EF2201 to the telephone jack in the wall, and con-

nect the handset to the P

HONE jack. Try making a call.

Fix the Remote

Control

If you can make calls by dialing with the analog handset, but not with the remote con-

trol device, that means there is a problem with the remote control. See the “Remote

Control Problems” section below.

EMOTE

ONTROL

ROBLEMS

If the remote control device doesn’t seem to be affecting the EF2201, there are a few

things you can check. Try sending commands that have a visible impact, like the

PHONE command (which turns on the front panel P

HONE light). Also, look for mes-

sages from the EF2201, like acknowledgement or error messages, if the remote con-

trol device can display them.

Check Command

Syntax

Make sure the commands that are being sent to the EF2201 have the correct syntax.

If only a couple of the commands aren’t being processed, there may be an error in the

syntax of those commands. Remember, the commands are case sensitive. The

EF2201 should return ERROR# messages if the commands are typed incorrectly, as

long as error messages are enabled.

Check Device ID Make sure the Device ID of the EF2201 matches the Device ID of the commands that

are being sent. If they don’t match, the EF2201 will ignore all the commands. Try

sending a command to all devices (*** instead of Device Type and Device ID). If

this works but sending commands to a specific device doesn’t, the Device ID doesn’t

match.

Check RS-232 Make sure the RS-232 cable is connected securely to the EF2201 and the remote con-

trol device. The RS-232 cable should be connected straight through. Do not use a

null modem.

ONTACTING

ECHNICAL

UPPORT

If these troubleshooting guidelines don’t resolve the problem you are experiencing

with the EF2201, please check our web site (http://www.polycom.com) for the most

current technical support information (go to Products & Services, then to Voice Prod-

ucts, then to Installed Voice Systems). If you have further questions, please contact

us at:

Applications Engineering

Polycom Installed Voice Business Group

1720 Peachtree Street NW Suite 220

Atlanta, GA 30309-2439

Phone: (800) 932-2774

TROUBLESHOOTING

VORTEX EF2201 Reference Manual 24 Technical Support: 800.932.2774

Fax: (404) 892-2512

Email: vortex@polycom.com

Before contacting us, please review the warranty and repair policy on page 34.

TECHNICAL SPECIFICATIONS

ECHNICAL

PECIFICATIONS

OMPLIANCE

The Vortex EF2201 complies with the ITU G.167 Recommendation for AEC, FCC

part 15, and CE requirements.

USA and Canada This device complies with part 15 of the FCC Rules. Operation is subject to the

following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that

may cause undesired operation.

NOTE This equipment has been tested and found to comply with the limits for a Class A dig-

ital device, pursuant to part 15 of the FCC Rules. These limits are designed to pro-

vide reasonable protection against harmful interference when the equipment is

operated in a commercial environment. This equipment generates, uses, and can radi-

ate radio frequency energy and, if not installed and used in accordance with the

instruction manual, may cause harmful interference to radio communications. Opera-

ECHANICAL SPECIFICATIONS

Dimensions 19” (483 mm) W x 9.6” (244 mm) L x 1.75” (45 mm) H (full rack unit)

Weight 4 lb. (1.8 kg) dry

5.5 lb. (2.5 kg) shipping

Connectors RS-232: DB9F

EF Bus In/Out: RJ45

Phone In/Out: RJ11

Control/Status: DB25F

OWER

External Power Supply, provided

Input Voltage 100 - 250 VAC; 50 - 60 Hz

Power Consumption 15 W (typical)

ERFORMANCE SPECIFICATIONS

Operating Temperature 0 to 40 degrees Celsius

Frequency Response 250 Hz to 3.6 kHz on telephony interface

Line Echo Cancellation 40 dB, total 60 dB

Convergence Rate 30 dB/second

Cancellation Span 32 ms

Noise Cancellation 0 dB to 15 dB, software selectable

Control Inputs 24 Contact closure

Status Outputs 20 status outputs, 5V, 20 mA each

TECHNICAL SPECIFICATIONS

VORTEX EF2201 Reference Manual 26 Technical Support: 800.932.2774

tion of this equipment in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his own expense.

In accordance with part 15 of the FCC rules, the user is cautioned that any changes or

modifications not expressly approved by Polycom Inc. could void the user’s authority

to operate the equipment.

This Class [A] digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe [A] est conforme à la norme NMB-003 du Can-

ada.

US Telco

requirements

This equipment complies with part 68 of the FCC Rules. Please refer to the labeling

on equipment for the following information:

• Registration Number

• Ringer Equivalence

• Grantee's Name

• Model Number

• Serial Number and/or Date of Manufacture

• Country of Origin

If requested this information must be provided to the telephone company

Notes

• This registered equipment may not be used with party lines or coin lines.

• If trouble is experienced the customer shall disconnect the registered equipment

from the telephone line to determine if the registered equipment is malfunctioning

and that if the registered equipment is malfunctioning, the use of such equipment

shall be discontinued until the problem has been corrected.

• If, in the unlikely event that this equipment causes harm to the network, the tele-

phone company will notify you in advance that temporary discontinuance of ser-

vice may be required. But if advance notice isn't practical, the telephone

company will notify you as soon as possible. Also, you will be advised of your

right to file a complaint with the FCC if you believe it necessary.

• The telephone company may make changes to its facilities, equipment, operations

or procedures that could affect the operation of the equipment. If this happens

the telephone company will provide advance notice so you can make the neces-

sary modifications to maintain uninterrupted service.

REN The REN is used to determine the quantity of devices that may be connected to the

telephone line. Excessive REN's on the telephone line may result in the devices not

ringing in response to an incoming call. Typically the sum of REN's should not

exceed five (5.0). To be certain of the number of devices that may be connected to a

line (as determined by the total REN's) contact the local telephone company.

TECHNICAL SPECIFICATIONS

Automatic Dialing WHEN PROGRAMMING EMERGENCY NUMBERS AND/OR MAKING TEST

CALLS TO EMERGENCY NUMBERS

1. Remain on the line and briefly explain to the dispatcher the reason for the call.

2. Perform such activities in the off-peak hours, such as early morning or late

evening.

Telco Connector A FCC compliant telephone cord and modular plug is provided with this equipment.

This equipment is designed to be connected to the telephone network or premises wir-

ing using a compatible modular jack that is Part 68 complaint. See the rest of these

installation instructions for details.

Canadian Telco

Requirements

This product meets the applicable Industry Canada technical specifications

Before installing this equipment, users should ensure that it is permissible to be con-

nected to the facilities of the local telecommunications company. The equipment must

also be installed using an acceptable method of connection. The customer should be

aware that compliance with the above conditions may not prevent degradation of ser-

vice in some situations. Repairs to certified equipment should be coordinated by a

representative designated by the supplier. Any repairs or alterations made by the user

to this equipment, or equipment malfunctions, may give the telecommunications

company cause to request the user to disconnect the equipment.

The Ringer Equivalence Number (REN) assigned to each relevant terminal device

provides an indication of the maximum number of terminals allowed to be connected

to a telephone interface. The termination on an interface may consist of any combina-

tion of devices subject only to the requirement that the sum of the Ringer Equivalence

Numbers of all the devices does not exceed 5.''

The REN of this equipment is either marked on the unit or included in the new style

USA (FCC registration number). In the case that the REN is included in the FCC

number the user should use the flowing key to determine the value:

The FCC number is formatted as US: AAAEQ##TXXX.

## is the Ringer Equivalence Number without a decimal point (e.g. REN of 1.0 = 10,

REN of 0.3 = 03). In the case of a “Z” ringer, ZZ shall appear. In the case of approved

equipment without a network interface and equipment not connecting to circuits with

analog ringing supplied then “NA” shall appear.

CE Mark R& TTE

Directive

This EF2201 has been marked with the CE mark. This mark indicates compliance

with EEC Directives 89/336/EEC, 73/23/EEC 1999/5/EC. A full copy of the Decla-

ration of Conformity can be obtained from Polycom Ltd, 270 Bath Road, Slough,

Berkshire, SL1 4DX, UK.

Declaration of Conformity:

Hereby, Polycom Ltd. declares that this EF2201 is in compliance with the essential

requirements and other relevant provisions of Directive

1999/5/EC.

Konformitetserklæring:

Hermed erklærer Polycom Ltd., at indestående EF2201 er i overensstemmelse med de

TECHNICAL SPECIFICATIONS

VORTEX EF2201 Reference Manual 28 Technical Support: 800.932.2774

grundlæggende krav og de relevante punkter i direktiv 1999/5/EF.

Konformitätserklärung:

Hiermit erklärt Polycom Ltd., dass der EF2201 die grundlegenden Anforderungen

und sonstige maßgebliche Bestimmungen der Richtlinie 1999/5/EG erfüllt.

∆ήλωση Συµµόρφωσης:

∆ια του παρόντος, η εταιρεία Polycom Ltd. δηλώνει ότι η παρούσα συσκευή

(δροµολογητής) EF2201 πληροί τις βασικές απαιτήσεις και άλλες βασικές

προϋποθέσεις της Οδηγίας 1999/5/ΕK.

Vaatimustenmukaisuusvakuutus:

Polycom Ltd. vakuuttaa täten, että EF2201 on direktiivin 1999/5/EC keskeisten vaati-

musten ja sen muiden tätä koskevien säännösten mukainen.

Déclaration de conformité :

Par la présente, Polycom Ltd. déclare que ce EF2201 est conforme aux conditions

essentielles et à toute autre modalité pertinente de la Directive 1999/5/CE.

Dichiarazione di conformità:

Con la presente Polycom Ltd. dichiara che il EF2201 soddisfa i requisiti essenziali e

le altre disposizioni pertinenti della direttiva 1999/5/CE.

Verklaring van overeenstemming:

Hierbij verklaart Polycom Ltd. dat diens EF2201 voldoet aan de basisvereisten en

andere relevante voorwaarden van EG-richtlijn 1999/5/EG.

Declaração de Conformidade:

Através da presente, a Polycom Ltd. declara que este EF2201 se encontra em confor-

midade com os requisitos essenciais e outras disposições relevantes da Directiva

1999/5/CE.

Declaración de conformidad:

Por la presente declaración, Polycom Ltd. declara que este EF2201 cumple los

requisitos esenciales y otras cláusulas importantes de la directiva 1999/5/CE.

Överensstämmelseförklaring:

Polycom Ltd. förklarar härmed att denna EF2201 överensstämmer med de väsentliga

kraven och övriga relevanta stadganden i direktiv 1999/5/EG.

Australia

Mains powered POT’s Voice Telephony without Emergency 000 dialing

Warning

This equipment will be inoperable when mains power fails

TECHNICAL SPECIFICATIONS

Rest of World

EMC CLASS A ITE

WAR NIN G

This is a Class A product. In a domestic environment this product may cause radio

interference in which case the user may be required to take adequate measures.

Installation Instructions*

Installation must be performed in accordance with all relevant national wiring rules.

L’Installation doit être exécutée conformément à tous les règlements nationaux appli-

cable au filage électrique.

Plug acts as Disconnect Device*

The socket outlet to which this apparatus is connected must be installed near the

equipment and must always be readily accessible

EF2201 BLOCK DIAGRAM

VORTEX EF2201 Reference Manual 30 Technical Support: 800.932.2774

EF2201 B

LOCK

IAGRAM

Figure 16. Inside the EF2201

Confidential Information. Do Not Disclose

RS-232

EF Bus

Control/Status

Matrixing

D/A

A/D

TLP

PEQ

Noise

Canceller

Call Prog

Detect

AGC

Parameters

On Off

LEC

PEQ

Mute

On Off

Parameters

TLP (Telephone Line Processing)

Tone

Gen.

Phone

Telephone

Line

CONNECTOR PINOUTS

ONNECTOR

INOUTS

EF Bus

The EF Bus uses RJ45 connectors. These should be

used with category five twisted-pair cable.

The total distance of the EF Bus should be less than

4.5 m.

The EF Bus must be connected so that the EF Bus In

of one box is connected to the EF Bus Out of

another. Connecting the EF Bus In to another EF

Bus In (or Out to Out) will not work.

Cat-5 Plug Pinout

1 - White/Orange

2 - Orange

3 - White/Green

4 - Blue

5 - White/Blue

6 - Green

7 - White/Brown

8 - Brown

RJ11 Plug Pinout

3 - Ring

4 - Tip

Note: Other pins are not connected. The DAA is not

affected by Tip and Ring wiring reversal.

RS-232 Port (9600, 19200, 38400, 8-N-1)

The RS-232 port is wired as DCE. It accepts a male

DB-9 connector. Only pins 2, 3, and 5 are required

by the EF2201 but pins 7 and 8 are supported. Con-

nect pins straight through (do not use null modem).

1 DCD; 2 TXD; 3 RXD 4 DSR; 5 ground; 6 DTR; 7

CTS; 8 RTS; 9 No connection

Baud rate is selectable at 9600, 19200, or 38400.

EF BUS IN

EF BUS OUT

Cat 5 Plug

(Front View)

REMOTE CONTRO

RS-232

CONNECTOR PINOUTS

VORTEX EF2201 Reference Manual 32 Technical Support: 800.932.2774

Input/Output Remote Control Port

Logic Input: Pins 1-24 are inputs 1-24, respectively.

Pin 25 is ground.

Logic Output: Pins 1-20 are outputs 1-20, respec-

tively. Pins 21-25 are ground. Each ground pin

should be used with only 4 outputs. For example,

outputs 1-4 could be connected to LEDs, which are

connected to ground pin 1.

LEDs can be used without series resistors (we have

provided series resistors in the circuitry). For best

results, LEDs with Vf=2.0 V and If=20 mA should

be used. Larger values may be used, but may result

in dimmer LEDs. An LED with Vf less than 1.4 V

should not be used without additional series resis-

tance.

Power Supply Input

The power supply input accepts a 5-pin DIN male

connector. Only use the power supply provided by

Polycom. Use of other power supplies will void the

warranty.

1 Ground; 2 Ground; 3 +5Vdc @ 3 A; 4 -15VDC @

0.3 A; 5 +15Vdc @ 1.2 A

113

25 14

INPUT

REMOTE CONTROL

OUTPUT

5, 15 VDC 5, 15 VDC

CONNECTOR PINOUTS

DDITIONAL

OTES

Caution! Failure to use all four screws to attach the EF2201 to

the rack may result in uneven loading and cause a

safety hazard.

Caution! Ensure that the power supply is securely located such

that it cannot become dislodged and fall. Such a fall

could cause personal injury or equipment failure.

Caution! When mounting a EF2201 in a rack, consideration

should be given to airflow and operating ambient

temperatures inside the rack. To ensure safe opera-

tion of the EF2201, ambient operating temperatures

inside the rack should not exceed 40 degrees Celsius.

Allow 2 inches (51mm) of open space in front of the

EF2201, 2 inches (51mm) on either side, and 4 inches

(102 mm) behind the unit for proper ventilation.

Equipment should not be installed in the rack in such

a way as to interfere with the ventilation of the

EF2201.

Caution! Consideration should be given to the connection of

the equipment to the supply circuit and the effect that

overloading of circuits could have an overcurrent pro-

tection and supply wiring. Appropriate consideration

of equipment nameplate ratings should be used when

addressing this concern.

Caution! Reliable earthing of rack-mounted equipment should

be maintained. Particular attention should be given to

supply connections other than direct connection to

the Branch (use of power strips).

WARRANTY INFORMATION

VORTEX EF2201 Reference Manual 34 Technical Support: 800.932.2774

ARRANTY

NFORMATION

What is covered Any defect in materials or workmanship.

For how long Two years.

What we will do If your Vortex EF2201 product is defective and returned within two years of the date

of purchase, we will repair or, at our option, replace it at no charge to you.

If we repair your Vortex product, we may use new or reconditioned replacement

parts. If we choose to replace your Vortex product, we may replace it with a new or

reconditioned one of the same or similar design. The repair or replacement is war-

ranted for either (a) 90 days or (b) the remainder of the original two-year warranty

period, whichever is longer.

Limitations Polycom shall not be responsible for special, incidental, indirect, or consequential

damages resulting from any breach of warranty, or under any other legal theory,

including but not limited to loss of profits, downtime, goodwill, damage to or replace-

ment of equipment and property, and any cost of recovering, reprogramming, or

reproducing any program or data stored in or used with Vortex products.

Some states do not allow limitations on how long an implied warranty lasts, or the

exclusion of incidental or consequential damages, so the above exclusions or limita-

tions may not apply to you.

What we ask you to

To obtain warranty service for your Vortex product, call us at (800) 932-2774 or fax

us at (404) 892-2512 and we will issue a Return Material Authorization number

(RMA#). Use the original packaging materials to return the product. Ship the product

prepaid to:

Polycom Installed Voice Business Group

Attention: Warranty Repair

RMA# (Must be on package)

1720 Peachtree Street NW, Suite 220

Atlanta, Georgia 30309-2439 USA

Please be sure to include your name, company, address, phone number, and a descrip-

tion of the problem. After repairing or replacing your Vortex product, we will ship it

to you via a surface carrier of our choice at no cost to you. If you wish it shipped via a

specific carrier at your cost, you must arrange it when you obtain the RMA#.

Repair or replacement of your Vortex product is your exclusive remedy.

What this warranty

does not cover

This warranty does not cover defects resulting from accidents, damage while in tran-

sit to our service location, alterations, unauthorized repair, failure to follow instruc-

WARRANTY INFORMATION

tions, misuse, fire, flood, lightning, acts of God, or use in those countries where such

use violates Part 779 of the Export Administration Regulations of the United States

Department of Commerce.

If your Vortex product is not covered by our warranty, call us at (800) 932-2774 or

fax us at (404) 892-2512 for advice about whether we will repair your Vortex product

and for other repair information, including charges. Polycom, at its sole discretion,

may replace rather than repair your Vortex product with a new or reconditioned one

of the same or similar design. The repair or replacement is warranted for 90 days.

The limited warranties and remedies set forth above are exclusive and in lieu of all

other warranties, whether oral or written, express or implied. Polycom specifically

disclaims any and all implied warranties, including, without limitation, the warranties

of merchantability and fitness for a particular purpose.

No User Serviceable

Parts

This product contains no user serviceable parts. Please contact Polycom Installed

Voice Business Group for repairs. Attempts to repair this product by an unauthorized

technician will void your warranty.

State Law Rights This limited warranty gives you specific legal rights, and you any have other rights

that may vary from state to state.

DEFINITION OF TERMS

VORTEX EF2201 Reference Manual 36 Technical Support: 800.932.2774

EFINITION

ERMS

Acoustic Echo Acoustic echo occurs in a conferencing or distance learning system when the remote

speech played in the loudspeakers is picked up by microphones in the room and is

transmitted back to the remote end. This transmitted signal is a delayed version of the

original, which causes the echo.

Acoustic Gain Acoustic gain is a term used in conjunction with sound reinforcement. It refers to

how much louder the audio is with sound reinforcement compared to without sound

reinforcement.

Ambient Level The ambient level, also referred to as noise floor, is the background noise heard in a

room when no one on the near or remote end is talking.

Automatic Gain

Control (AGC)

Automatic gain control increases or decreases the gain on an audio signal to an

acceptable value.

Automatic

Microphone Mixer

A microphone mixer that turns microphone channels on and off based on the signal

level going into the microphone.

Convergence Rate Convergence rate refers to the amount of echo a line or acoustic echo canceller can

cancel per unit time, typically expressed in dB/sec. Better echo cancellers have a

higher (faster) convergence rate. This term is typically used to quantify the time it

takes to completely remove the echo from a conferencing system. Echo occurs due to

a complete change of the acoustic environment such as the beginning of a phone call

in a conference, a change of microphone-speaker placement, or speaker volume

adjustment.

Crosspoint Mix

Minus Bus

A mix minus bus allows each device to create a mix of signals without its own. The

submix (W, X, Y, Z, or P) inputs to the main matrix are mix minuses.

Echo Canceller An echo canceller estimates the echo in an audio signal by using a reference and pre-

forms processing to eliminate the echo from the signal.

EF Bus The EF Bus is a digital bus that includes the W, X, Y, and Z audio busses as well as

the echo canceller reference and remote control information. It can be used to link

multiple Vortex devices.

DEFINITION OF TERMS

Equalization Equalization is the process of adjusting frequency characteristics of an audio signal.

Line Echo Line echo is caused by reflections of the audio signal from the telephone hybrid. The

EF2201 is an example of a device that includes a line echo canceller.

Macros An arbitrary set of commands that can be replayed.

Matrix Mixer A matrix mixer allows you to choose which inputs are included in each output. Some

matrix mixers allow you to assign crosspoint gains to the inputs.

Noise Cancellation Noise cancellation is a digital signal process that removes noise from an audio signal

corrupted by real-world interferences such as HVAC, office noise, crowd noise, or

road noise. Generally, there are two parts of a noise cancellation algorithm: a method

to detect the noise and a method to remove the noise. The Polycom noise cancellation

algorithm (patent pending) is capable of removing 10 dB or higher of noise with no

degradation at all to the resulting speech signal. This method does not attenuate

speech, and removes noise during both speech and idle periods.

NOM NOM refers to the number of open microphones in a system.

NOM Attenuation NOM attenuation is the gain applied to the overall system gain to the microphone sig-

nals to compensate for how many microphones are open. The amount of attenuation

is calculated by 10*log

(NOM).

NOM Bus A NOM bus carries signal information as well as NOM information (i.e., the number

of open microphones in the system, NOM).

Presets Presets correspond to configuration parameters that have been previously saved to

EEPROM.

Room Gain The room gain of a conferencing system refers to the relative levels of the signal sent

to the line output to your amplifier (before any amplification) and the level of this sig-

nal that is reflected at the microphone input (after microphone amplification). If the

electrical level of the reflected signal picked up by the microphone is the same as the

level of the electrical signal sent from the AEC to the line output to your amplifier,

the room gain of this microphone channel is said to be 0 dB. If the reflected signal

picked up by the microphone is higher than the level of the signal sent to the line out-

put to your amplifier, that microphone channel has positive room gain. The more

positive the room gain, the harder the AEC must work to determine which signal is an

echo and which is a local speech signal.

INDEX

VORTEX EF2201 Reference Manual 38 Technical Support: 800.932.2774

INDEX

Acoustic Echo Cancellation, AEC.......................................................... 36

Automatic Gain Control (AGC) ............................................................18, 36

Automixer, Automatic Microphone Mixer .........................................36

Compliance ............................................................................................25

Conference Composer ..........................................................................4, 12

Device ID ................................................................................................8, 10

Digital Bus ..............................................................................................13, 36

EF Bus .....................................................................................................4, 5, 8, 9, 12, 13, 14,

......................................................................................................25, 31, 36

Equalization ............................................................................................37

Factory Default Settings, Preset 0 .......................................................9

Front Panel Lock ....................................................................................16

Ground, Logic Input ..............................................................................32

Ground, Logic Output ..........................................................................32

Ground, Power Supply ..........................................................................32

Ground, RS-232 ....................................................................................31

LCD Menu ..............................................................................................5, 12, 15

Line Echo Cancellation, LEC .................................................................25

Line Echo Canceller, LEC ......................................................................37

Logic Input .............................................................................................5, 32

Logic Output ..........................................................................................5, 32

Mix Minus ..............................................................................................36

Noise Cancellation .................................................................................18, 25, 37

NOM ......................................................................................................13, 37

NOM Attenuation .................................................................................37

NOM Bus ...............................................................................................37

INDEX

Non-volatile Memory Lock ..................................................................16

Outputs ..................................................................................................19

P Bus .......................................................................................................8, 12, 13

Parallel Remote Control ........................................................................5

Phone ......................................................................................................5, 8, 12, 13, 19, 25, 37

Power On Preset ...................................................................................11, 14

Presets ....................................................................................................37

Reference, AEC ......................................................................................13, 36

Room Gain .............................................................................................37

RS-232, Serial Remote Control ............................................................4, 5, 12, 13, 16, 18, 25,

......................................................................................................31

Submatrix ...............................................................................................14

Technical Support ..................................................................................23

Terminating the EF Bus, Terminators ..................................................9

Polycom, Inc.

Installed Voice Business Group

1720 Peachtree Street NW, Suite 220

Atlanta, GA 30309-2439

Phone: (800) 932-2774, (404) 892-3200

Fax: (404) 892-2512

www.polycom.com

Technical Support:

(800) 932-2774

vortex@polycom.com

Polycom

, Vortex

, and the Polycom logo are registered trademarks of Polycom, Inc. in the United States and vari-

P/N 1725-80101-001 Rev A

*1725-80101-001-A*

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