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About This Guide
This guide applies to two phones: the Polycom_ VVX_ 400 and 410 business media phones.
You can use this guide if you have either phone.
This user guide will help you to navigate and use your VVX 400 or VVX 410 phone with 8x8
Virtual Office. It will give you an overview of your phone, and walk you through tasks so you can
successfully use your phone to perform basic and advanced phone functions.
As you read this guide, the terms the phone and your phone refer to either the VVX 400 or VVX
410 phone. Unless specifically noted in this guide, both phones operate in the same way and
the information in this guide applies to both phones. Throughout the rest of this guide, VVX 400
is used to represent both the VVX 400 and 410 phones.
Who Should Read this Guide?
This guide contains overview information for people who are just starting to learn about their
VVX 400 or VVX 410 phone for use with 8x8 Virtual Office, or who have experience, but need a
quick refresher. It is intended for beginning users, as well as intermediate and advanced users
who want to learn about their phone’s features.
How to Use this Guide
This guide is organized into five chapters. The beginning chapters introduce the phone and
explain how to use the phone’s basic features. Later chapters describe advanced features, and
how to customize your phone to suit your needs. The guide also includes safety and legal
information.
• Chapter 1: Getting Started This chapter contains general information about your phone
that you’ll find helpful before you start using it. It describes phone hardware and phone views,
and how to navigate menus and enter data.
• Chapter 2: Using Basic Features All the basic features that your phone offers—such as
how to add contacts and favorites, or transfer or forward calls—are described in this chapter.
• Chapter 3: Using Advanced Features Advanced features , are described in this chapter.
• Chapter 4: Customizing Your Phone Read this chapter to personalize your phone.
• Chapter 5: Administrative Tasks This chapter describes tasks that your administrator
may ask you to perform. These tasks include investigating phone issues, restarting the
phone, updating the phone’s configuration, and testing the phone’s hardware.
