Section 6. Maintenance and Troubleshooting
100 PX-716 Installation and Users Manual
5. In Windows 98SE, or Me, once the system comes up click the Start
button, then Settings, then Control Panel, then double-click on
System icon, then click on Device Manager tab. Click the + sign
next to the DVD/CD-ROM drives heading and look for the
“PLEXTOR DVDR PX-716A” entry underneath.
-or-
In Windows 2000 or XP, right-click on the My Computer icon and
select Properties. Click on the Hardware tab, then click on the
Device Manager button. Click the + sign next to the DVD/CD-ROM
drives heading and look for the “PLEXTOR DVDR PX-716A” entry
underneath.
If you do not see this drive listed as one of the devices, or if it has a
yellow diamond with an exclamation point (!), contact Plextor Technical
Support. (See “Appendix B: Technical Support” for the different ways
you can contact us.)
Using the PX-716A Self-Test Diagnostics
The PX-716A drive contains a set of self-test diagnostics that can help
isolate trouble and determine if a problem is in the drive or elsewhere.
NOTE: Using the self-test diagnostics requires opening the computer and
removing a cable from the drive, then replacing the cable at the end of
the test. If you previously installed the PX-716A in your computer, you
should have no fear of the simple procedures that are required. However,
if you’re are not comfortable with opening your PC and disconnecting
cables, you may want to let someone with more experience handle this
aspect of troubleshooting for you.
To perform the tests you’ll need:
• Tools to remove the computer’s cover
• An extra jumper (supplied)
• A blank piece of Plextor-recommended DVD+R, DVD-R, or CD-R
media. (See page 114 or visit our web site.) The self-test will write to
this media, so you won’t be able to use this disc again.
This tests three functions of the drive: writing at maximum speed,
continuous playback at maximum speed, and random access.
