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Additional information
Audio playback is undesirably stopped or disturbed.
You may be using a USB 1.0 compatible device. We
recommend you use a USB 2.0 compatible device.
File cannot be played.
Is the file copyright-protected (by DRM)? Copyright-protected
files cannot be played.
This is not a problem with this receiver. Files stored on a
computer cannot be played. It may not be possible to play
some files.
When connecting the USB storage device, this receiver
switches off.
Is Timer indicator flashing? The USB storage device does not
work or power consumption is too large. Disconnect the USB
storage device and turn this receiver on.
The album or artist name is not displayed.
Display of album names and artist names supports the
following formats.
MP3, WMA, Apple Lossless, FLAC, AIFF(*), DSD.
*In the case of AIFF, files with a sampling frequency of 176 kHz
or 192 kHz are not supported.
Album art is not displayed.
Display of album art is supported for MP3 and DSD (DSF only).
Embedded images are supported for JPEG only.
When an iPod/iPhone/iPad is connected
Can’t operate the iPod/iPhone/iPad.
Make sure the iPod/iPhone/iPad is connected correctly (refer
to Connect iPod/iPhone/iPad to the USB terminal on
page 15). Also, try disconnecting the iPod/iPhone/iPad then
reconnecting it.
Confirm that the connected iPod/iPhone/iPad is supported by
this receiver.
If the iPod/iPhone/iPad is experiencing a hangup, try resetting
the iPod/iPhone/iPad, and reconnect it to the receiver.
Network
Cannot access to the network.
The LAN cable is not firmly connected. Firmly connect the LAN
cable (page 11).
Check that no restrictions have been placed on your router’s
MAC address.
Confirm the network type (Network Setting Network
Type). When Auto is selected in Network Type, the network
type is automatically switched between Wired and Wireless.
Cannot access to the network using WPS.
Network Type is set to Wired. Network Type must be set to
Wireless or Auto to use WPS connection. See page 44 to
change the network type. When using WPS connection, be
sure the LAN cable is not connected to the receiver and turn
this receiver on.
Cannot access to the component or computer connected
via network.
Internet security software is currently installed in the
connected component. There are cases where a component
with Internet security software installed cannot be accessed.
The audio component on the network which has been
switched off is switched on. Switch on the audio component
on the network before switching on this receiver.
The component connected to the network is not properly set. If
the client is automatically authorized, you need to enter the
corresponding information again. Check whether the
connection status is set to “Do not authorize”.
There are no playable audio files on the component connected
to the network. Check the audio files stored on the component
connected to the network.
Wireless Accessory Configuration fails.
If the iOS device is not connected via Wi-Fi, connect the iOS
device via Wi-Fi.
If the iOS device and router are connected via 5 GHz, change
the connection between the iOS device and router to 2.4 GHz,
or use a different setting method.
Playback does not start.
The component is currently disconnected from this receiver or
the power supply. Check whether the component is properly
connected to this receiver or the power supply.
The computer or Internet Radio is not properly operated.
The corresponding IP address is not properly set. Switch on the
built-in DHCP server function of your router, or set up the
network manually according to your network environment
(page 10).
The IP address is being automatically configured.
The automatic configuration process takes time. Please wait.
The audio files stored on components on the network, such
as a computer, cannot be played back.
Windows Media Player 11 or Windows Media Player 12 is not
currently installed on your computer. Install Windows Media
Player 11 or Windows Media Player 12 on your computer
(page 49).
Audio files were not recorded in a format playable on this
receiver. Check whether the audio files were recorded in a
format supported by this receiver (page 58).
Audio files recorded in MPEG-4 AAC or FLAC are being played
back on Windows Media Player 11 or Windows Media Player
12. Audio files recorded in MPEG-4 AAC or FLAC cannot be
played back on Windows Media Player 11 or Windows Media
Player 12. Try using another server. Refer to the operation
manual supplied with your server.
The component connected to the network is not properly
operated. Check whether the component is affected by special
circumstances or is in the sleep mode. Try rebooting the
component if necessary.
The component connected to the network does not permit file
sharing. Try changing the settings for the component
connected to the network.
The folder stored on the component connected to the network
has been deleted or damaged. Check the folder stored on the
component connected to the network.
Network connections could be restricted due to the
computer’s network settings, security settings, etc. Check the
computer’s network settings, security settings, etc.
Input of a password is requested when starting AirPlay.
Enter the AirPlay password set during Wireless Accessory
Configuration or Network Setting.
If you have forgotten the password, it is possible to reset it.
Cannot access Windows Media Player 11 or Windows
Media Player 12.
In case of Windows Media Player 11: You are currently logged
onto the domain through your computer with Windows XP or
Windows Vista installed. In case of Windows Media Player 12:
You are currently logged onto the domain through your
computer with Windows 7 or 8 installed. Instead of logging
onto the domain, log onto the local machine.
Audio playback is undesirably stopped or disturbed.
The audio file currently being played back was not recorded in
a format playable on this receiver. Check whether the audio file
was recorded in a format supported by this receiver. Check
whether the folder has been damaged or corrupted. Even audio
files listed as playable on this receiver may sometimes not be
played back or displayed (page 58).
The LAN cable is currently disconnected. Connect the LAN
cable properly (page 11).
There is heavy traffic on the network with the Internet being
accessed on the same network. Use 100BASE-TX to access the
components on the network.
52

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