670463
21
Verklein
Vergroot
Pagina terug
1/23
Pagina verder
User Guide
Phonak CROS B
3
Wireless models
Phonak CROS B-312
Phonak CROS B-13
CE mark applied
2016
2016
This user guide is valid for:
Your CROS device
Model
c CROS B-312
c CROS B-13
Earpiece
c Dome or SlimTip
c Classic earmold
Battery type
312
13
If no box is checked and you do not know the
model of your CROS device, please ask your hearing
care professional.
This user guide only applies to the CROS device.
Please see the hearing aid user guide for instructions
related to the hearing aid.
4 5
Your CROS device has been developed by Phonak – the world
leader in hearing solutions based in Zurich, Switzerland.
This premium product is the result of decades of research
and expertise and is designed to keep you connected to
the beauty of sound! We thank you for making such a
great choice and wish you many years of
listening pleasure.
Please read the User Guide carefully to make sure that
you understand and get the best out of your CROS device.
For more information about features and benets, simply
contact your hearing care professional.
Phonak - life is on
www.phonak.com
Contents
Your CROS device
1. Quick guide
2. Parts of the CROS device
Using the CROS device
3. Left & right CROS device markings
4. On/O
5. Batteries
6. Putting on the CROS device
7. Removing the CROS device
8. Push button
9. Volume control
Further Information
10. Care and maintenance
11. Service and warranty
12. Compliance information
13. Information and description of symbols
14. Troubleshooting
15. Important safety information
6
8
10
11
12
14
16
18
19
20
23
25
29
32
34
6 7
1. Quick guide
Left & right markings On/O
Changing batteries
Push button
Volume control
1 2 3
Blue marking for
left device.
Red marking for
right device.
Remove the
sticker from the
new battery and
wait two minutes.
CROS B-312 CROS B-13
Open the
battery door.
Place battery in
the battery door
with the “+”
symbol facing
upwards.
The push button on your device
can have various functions.
The function is indicated in your
individual instructions.
CROS B-13 only:
To increase the volume, press the
volume control upwards. To decrease
the volume, press the volume control
downwards.
OOn
8 9
2. Parts of the CROS device
The following pictures show the models described in this
user guide. You can identify your personal model by:
Checking “Your CROS device” on page 3.
Or comparing your CROS device with the models shown
on the following page. Pay attention to the shape of the
hearing aid and if a volume control is present.
The Phonak CROS device is an application for single-
sided deafness, one-sided hearing loss or asymmetrical
hearing loss. It is placed on the impaired ear and
wirelessly transmits sound to the Phonak hearing aid
on the other ear.
Phonak CROS B device + Phonak hearing aid =
Phonak CROS system
Possible
earpieces for the
CROS B device
Anchor
(optional)
Anchor
(optional)
Push
button
Push
button
CROS B-312
CROS B-13
Tube
Tube
Speaker dummy
(without earpiece attached)
Speaker dummy
(without earpiece attached)
Battery
door
Battery
door
Volume
control
Dome
SlimTip
Classic earmold*
Phonak CROS B only works in connection
with a Phonak Belong™ hearing aid as the receiver.
* for CROS B-13 only
10 11
3. Left & right CROS device markings 4. On/O
The battery door is also the on/o switch.
1
2
CROS B-312 only:
To open the battery door, pull down
the ridge at the bottom of the device.
Closed battery door =
CROS device is on
Open battery door =
CROS device is o
There is a red or blue marking to tell you if it is a left or a
right device.
Blue marking for
left device.
Red marking for
right device.
CROS B-312 CROS B-13
12 13
5. Batteries
1 2 3
Remove the
sticker from the
new battery and
wait two minutes.
Model
CROS B-312
CROS B-13
Zinc air
battery
size
312
13
Color
marking on
package
brown
orange
IEC
code
PR41
PR48
ANSI
code
7002ZD
7000ZD
Open the
battery door.
Place battery in
the battery door
with the “+”
symbol facing
upwards.
Replacement battery
This CROS device requires zinc-air batteries. Identify the
correct battery size (312 or 13) by:
Checking “Your CROS device” on page 3.
Checking the marking on the inner side of the
battery door.
Checking the following table.
Low power: You will hear two beeps followed by a
melody when the battery of the CROS device is
low. You will have approximately 30 minutes to
If it is dicult to close the battery door: Check that
the battery is inserted correctly and the “+” symbol
is facing the “+” label inside the battery
compartment. If the battery is not inserted
correctly, the CROS device will not work and the
battery door can be damaged.
Please ensure you use the correct type of battery in
your CROS device (zinc-air). Please also read chapter
15.2 for further information on product safety.
change the battery (this can vary, depending on the
battery). We recommend that you always have a new
battery at hand.
14 15
6. Putting on the CROS device
6.1 Putting on the CROS device with dome or SlimTip
1
2
3
Place the CROS device behind
your ear.
Insert the earpiece into your
ear canal.
If there is an anchor attached
to the earpiece, tuck it into the
bowl of your ear to secure your
CROS device.
6.2 Putting on the CROS device with classic earmold
1
2
3
Take the earmold up to your ear
and place the ear canal part into
your ear canal.
Place the CROS device behind
your ear.
Insert the upper part of the
earmold into the upper part of
the bowl of your ear.
16 17
7. Removing the CROS device
1
Pull on the bend of the tube
and remove the CROS device
from behind the ear.
In very rare cases, your earpiece can remain in your
ear canal when removing the device from the ear.
In the unlikely case that the earpiece does get stuck
in your ear canal, it is strongly recommended to see
a medical specialist for safe removal.
Please try to avoid gripping the tube to remove the
CROS device.
7.1 Removing the CROS device with dome or SlimTip 7.2 Removing the CROS device with
classic earmold
1
2
Lift the device above the upper
part of your ear.
Grasp the earmold in your ear
and gently remove it.
18 19
8. Push button 9. Volume control
The push button on your
CROS device can have
various functions or is
not active. This depends
on the programming of
the CROS device, which
is indicated in your
individual “Hearing aid
instructions”. Please ask
your hearing care
professional for this
printout.
CROS B-13 only:
To increase the volume,
press the volume control
upwards. To decrease the
volume, press the volume
control downwards.
The volume control of
your CROS device can
have various functions
or is not active. This
depends on the
programming, which is
indicated in your
individual “Hearing aid
instructions”. Please
ask your hearing
care professional for
this printout.
20 21
The battery door is fully closed. Ensure that no foreign
object such as hair is caught in the battery door when it
is closed.
After exposure to water, sweat or dust, the device is
cleaned and dried.
The CROS device is used and maintained as described in
this user guide.
Use of your CROS device around water can restrict
air ow to the batteries causing it to stop working.
Should your CROS device stop working after
coming into contact with water, refer to the
troubleshooting steps in chapter 14.
10. Care and maintenance
Diligent and routine care of your CROS device contributes
to outstanding performance and a long service life.
Please use the following specications as a guideline.
Further information regarding product safety, see
chapter 15.2.
General information
Before using hair spray or applying cosmetics, you should
remove your CROS device from your ear, because these
products may damage it.
When you are not using your CROS device, leave the
battery door open so that any moisture can evaporate.
Make sure that you always completely dry your CROS
device after use. Store it in a safe, dry and clean place.
Your CROS device is resistant to water, sweat and dust
under the following conditions:
22 23
Daily
Inspect the earpiece (dome or SlimTip) for earwax and
moisture deposits. Clean the surfaces with a lint-free
cloth or use the small brush provided in the hard case.
Never use cleaning agents such as household detergents,
soap, etc. for cleaning your CROS device. It is not
recommended to rinse with water. If you need to clean
your CROS device intensively, ask your hearing care
professional for advice and information on drying
capsules.
Weekly
Clean the earpiece (dome or SlimTip) with a soft, damp
cloth or with a special cleaning cloth for hearing aids. For
more in depth maintenance instructions or for more than
basic cleaning, please see your hearing care professional.
Monthly
Inspect your tube for color changes, hardening, or
cracks. In the case of such changes, the tube has to be
replaced. Please see your hearing care professional.
11. Service and warranty
Local warranty
Please ask the hearing care professional, where you
purchased your CROS device, about the terms of the
local warranty.
International warranty
Phonak oers a one year limited international
warranty, valid from the date of purchase. This
limited warranty covers manufacturing and material
defects in the CROS device itself, but not accessories
such as batteries, tubes, earmolds, external receivers.
The warranty only comes into force if a proof of
purchase is shown.
The international warranty does not aect any legal
rights that you might have under applicable national
legislation governing sale of consumer goods.
24 25
Warranty limitation
This warranty does not cover damage from improper
handling or care, exposure to chemicals or undue stress.
Damage caused by third parties or non-authorized service
centers renders the warranty null and void. This warranty
does not include any services performed by a hearing care
professional in their oce.
Serial number:
Date of purchase:
Authorized hearing care
professional (stamp/signature):
Europe:
Declaration of Conformity
Hereby Phonak AG declares that this Phonak product
meets the requirements of the Medical Devices Directive
93/42/EEC as well as the Radio and Telecommunications
Terminal Equipment Directive 1999/5/EC. The full text of
the Declaration of Conformity can be obtained from the
manufacturer or the local Phonak representative whose
address can be taken from the list on www.phonak.com
(Phonak worldwide locations).
12. Compliance information
Australia/New Zealand:
Indicates a device’s compliance with applicable
Radio Spectrum Management’s (RSM) and
Australian Communications and Media Authority
(ACMA) regulatory arrangements for the legal sale
in New Zealand and Australia.
The compliance label R-NZ is for radio products
supplied in the New Zealand market under
conformity level A1.
26 27
The wireless models listed on page 2 are certied under:
Phonak CROS B-312
USA FCC ID: KWC-WHSRIC2
Canada IC: 2262A-WHSRIC2
Phonak CROS B-13
USA FCC ID: KWC-WHSRIC4
Canada IC: 2262A-WHSRIC4
Notice 1:
This device complies with Part 15 of the FCC Rules and
with RSS-210 of Industry Canada. Operation is subject to
the following two conditions:
1) this device may not cause harmful interference, and
2) this device must accept any interference received,
including interference that may cause undesired operation.
Notice 2:
Changes or modications made to this device not
expressly approved by Phonak may void the FCC
authorization to operate this device.
Notice 3:
This device has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules and ICES-003 of Industry Canada.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This device generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
28 29
interference to radio communications. However, there is
no guarantee that interference will not occur in a
particular installation. If this device does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment o and on, the user
is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the device
and receiver.
Connect the device into an outlet on a circuit
dierent from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV
technician for help.
13. Information and description
of symbols
With the CE symbol, Phonak AG conrms that this
Phonak product – including accessories – meets
the requirements of the Medical Devices Directive
93/42/EEC as well as the R&TTE Directive 1999/5/
EC on radio and telecommunications equipment.
The numbers after the CE symbol correspond to
the code of certied institutions that were
consulted under the above-mentioned directives.
This symbol indicates that the products described
in these user instructions adhere to the
requirements for an applied part of Type B of EN
60601-1. The surface of the hearing aid is
specied as an applied part of Type B.
Indicates the medical device manufacturer, as
dened in EU Directive 93/42/EEC.
30 31
During transportation keep dry.
This symbol indicates that it is important for the
user to read and take into account the relevant
information in these user guides.
This symbol indicates that it is important for the
user to pay attention to the relevant warning
notices in these user guides.
Important information for handling and product
safety.
The product is designed such that it functions
without problems or restrictions if used as
intended, unless otherwise noted in these
user guides.
Indicates the manufacturer’s serial number so that
a specic medical device can be identied.
Operating
conditions
Indicates the manufacturer’s catalogue number so
that the medical device can be identied.
Temperature during transportation
and storage: –20° to +60° Celsius
(–4° to +140° Fahrenheit).
Humidity during transportation: Up to 90% (non
condensing). Humidity during storage: 0% to 70%,
if not in use. See instruction in chapter 15.2
regarding drying the device after use.
Atmospheric pressure: 200 hPA to 1500 hPa
The symbol with the crossed-out garbage bin is to
make you aware that this device may not be thrown
away as normal household waste. Please dispose
of old or unused device, at waste disposal sites
intended for electronic waste, or give your device to
your hearing care professional for disposal. Proper
disposal protects the environment and health.
32 33
14. Troubleshooting
If the problem persists, contact your hearing care professional
for assistance
Causes
Flat battery
Battery not inserted correctly
CROS device switched o
Hearing aid switched o
Indication for low hearing aid battery
Indication for low battery of
CROS device
Moisture on battery of hearing aid or
CROS device
Problem
CROS device not
functioning
Hearing aid plays
two beeps
Hearing aid plays two beeps
followed by a melody
Sound switches on &
o (intermittent)
What to do
Change battery (chapter 1 + 5)
Insert battery correctly (chapter 1 + 5)
Switch CROS device on by completely closing the battery door
(chapter 4)
Switch hearing aid on by completely closing the battery door
(consult the user guide of the hearing aid if necessary)
Change battery of the hearing aid within the next 30 minutes (consult
the user guide of the hearing aid if necessary)
Change battery of the CROS device within the next 30 minutes
(chapter 1 + 5)
Wipe batteries and housing of the hearing aid and the CROS device
with dry cloth
34 35
The intended use of a
CROS device is to transmit
sound to a hearing aid on
the better hearing ear and
hereby compensate for
impaired hearing. The
CROS system (specially
programmed for each
hearing loss) must only be
used by the intended
person. It should not be
used by any other person
as it could damage hearing.
Changes or modications
to the CROS system that
were not explicitly
approved by Phonak are
not permitted. Such
changes may damage your
ear or the CROS system.
Do not use the CROS
system in explosive areas
(mines or industrial areas
with danger of explosions,
oxygen rich environments
or areas where ammable
anesthetics are handled)
or where electronic
equipment is prohibited.
Hearing aid batteries are
toxic if they are swallowed!
Keep out of the reach of
children, individuals with
cognitive impairment, and
pets. If batteries are
swallowed, consult your
physician immediately!
15.1 Hazard warnings
Please read the information on the following pages before
using your CROS device.
A CROS device will not restore normal hearing and will not
prevent or improve a hearing impairment resulting from
organic conditions. Infrequent use does not permit a user to
attain full benet from it. The use of a CROS device is only
part of hearing habilitation and may need to be supplemented
by auditory training and instruction in lipreading.
15. Important safety information
36 37
Do not make a wire
connection from your
hearing aid to any external
audio sources like radio
etc. That could cause
injuries on your body
(electric shock).
The following is only
applicable for persons with
active implantable medical
devices (i.e. pacemakers,
debrillators, etc.).
Keep the wireless hearing
aid or CROS device at least
15 cm (6 inches) away
from the active implant.
If you experience any
interference, do not use
the wireless hearing aids or
CROS device and contact
the manufacturer of the
active implant. Please
note that interference
can also be caused by
power lines, electrostatic
discharge, airport metal
detectors etc.
Keep magnets (i.e. battery
handling tool, EasyPhone
magnet, etc.) at least
15 cm (6 inches) away
from the active implant.
If using a Phonak wireless
accessory, consult the
chapter “Important safety
information” in your
wireless accessory user
guide.
If you feel pain in or
behind your ear, if it is
inamed or if skin
irritation and accelerated
accumulations of earwax
occur, please check with
your hearing care
professional or physician.
In very rare cases, the
earpiece can remain in
your ear canal when
removing the hearing
tube from the ear. In the
unlikely case that the
earpiece does get stuck
in your ear canal, it is
strongly recommended
to see a physician for
safe removal.
Hearing programs in
the directional microphone
mode reduce background
noises. Please be aware
that warning signals or
noises coming from
behind, e. g. cars, are
partially or entirely
suppressed.
This CROS system is
not for children below 36
months. It contains small
parts that can cause
choking, if swallowed by
children. Keep out of the
reach of children,
individuals with cognitive
impairment, and pets.
If swallowed, consult a
physician or hospital
immediately.
38 39
your CROS device after
use. Store the CROS
device in a safe, dry and
clean place.
Do not drop your CROS
device! Dropping onto a
hard surface can damage
your CROS device.
Always use new batteries
for your CROS device. In
case a battery is leaking,
replace it immediately
with a new one to avoid
any skin irritation. You
can return used batteries
to your hearing care
professional.
The batteries used in the
CROS device should not
exceed 1.5 Volts. Please
do not use silver-zinc or
lithium-ion rechargeable
batteries as these may
cause severe damage to
your CROS device. The
table in chapter 5 explains
exactly which type of
battery your CROS
device requires.
Remove the battery if
you are not using your
CROS device for a long
period of time.
Phonak CROS devices
are water resistant and
not waterproof. They are
designed to withstand
normal activities and
occasional accidental
exposure to extreme
conditions. Never immerse
your CROS device in water!
Phonak CROS devices are
not specically designed for
extended periods of water
submersion on a continual
basis, that is worn in
activities such as swimming
or bathing. Always remove
your CROS device before
these activities, as the CROS
devices contains sensitive
electronic parts.
15.2 Information on product safety
Never wash the
microphone inputs. Doing
so could cause it to lose its
special acoustic features.
Protect your CROS device
from heat (never leave near
a window or in the car).
Never use a microwave
or other heating devices
to dry your CROS device.
Ask your hearing care
professional about
suitable drying methods.
When you are not using
your CROS device, leave
the battery door open so
that any moisture can
evaporate. Make sure that
you always completely dry
40
Special medical or dental
examination including
radiation described below,
may adversely aect the
correct functioning of your
CROS device. Remove and
keep them outside the
examination room/area
before undergoing:
Medical or dental
examination with X-ray
(also CT scan).
Medical examinations with
MRI/NMRI scans, generating
magnetic elds.
CROS devices don’t need to
be removed when passing
security gates (airports
etc.). If X-ray is used at all,
it will be in very low doses,
and will not aect the
CROS device.
Notes
Manufacturer:
Phonak AG
Laubisrütistrasse 28
CH-8712 Stäfa
Switzerland
www.phonak.com
029-0408-02/V1.00/2016-05/cu © Phonak AG All rights reserved
Your hearing care professional:
7 613275 522721
21

Hulp nodig? Stel uw vraag in het forum

Spelregels

Misbruik melden

Gebruikershandleiding.com neemt misbruik van zijn services uitermate serieus. U kunt hieronder aangeven waarom deze vraag ongepast is. Wij controleren de vraag en zonodig wordt deze verwijderd.

Product:

Bijvoorbeeld antisemitische inhoud, racistische inhoud, of materiaal dat gewelddadige fysieke handelingen tot gevolg kan hebben.

Bijvoorbeeld een creditcardnummer, een persoonlijk identificatienummer, of een geheim adres. E-mailadressen en volledige namen worden niet als privégegevens beschouwd.

Spelregels forum

Om tot zinvolle vragen te komen hanteren wij de volgende spelregels:

Belangrijk! Als er een antwoord wordt gegeven op uw vraag, dan is het voor de gever van het antwoord nuttig om te weten als u er wel (of niet) mee geholpen bent! Wij vragen u dus ook te reageren op een antwoord.

Belangrijk! Antwoorden worden ook per e-mail naar abonnees gestuurd. Laat uw emailadres achter op deze site, zodat u op de hoogte blijft. U krijgt dan ook andere vragen en antwoorden te zien.

Abonneren

Abonneer u voor het ontvangen van emails voor uw Phonak CROS B bij:


U ontvangt een email met instructies om u voor één of beide opties in te schrijven.


Ontvang uw handleiding per email

Vul uw emailadres in en ontvang de handleiding van Phonak CROS B in de taal/talen: Engels als bijlage per email.

De handleiding is 2 mb groot.

 

U ontvangt de handleiding per email binnen enkele minuten. Als u geen email heeft ontvangen, dan heeft u waarschijnlijk een verkeerd emailadres ingevuld of is uw mailbox te vol. Daarnaast kan het zijn dat uw internetprovider een maximum heeft aan de grootte per email. Omdat hier een handleiding wordt meegestuurd, kan het voorkomen dat de email groter is dan toegestaan bij uw provider.

Stel vragen via chat aan uw handleiding

Stel uw vraag over deze PDF

Andere handleiding(en) van Phonak CROS B

Phonak CROS B Gebruiksaanwijzing - Nederlands - 44 pagina's

Phonak CROS B Gebruiksaanwijzing - Deutsch - 44 pagina's


Uw handleiding is per email verstuurd. Controleer uw email

Als u niet binnen een kwartier uw email met handleiding ontvangen heeft, kan het zijn dat u een verkeerd emailadres heeft ingevuld of dat uw emailprovider een maximum grootte per email heeft ingesteld die kleiner is dan de grootte van de handleiding.

Er is een email naar u verstuurd om uw inschrijving definitief te maken.

Controleer uw email en volg de aanwijzingen op om uw inschrijving definitief te maken

U heeft geen emailadres opgegeven

Als u de handleiding per email wilt ontvangen, vul dan een geldig emailadres in.

Uw vraag is op deze pagina toegevoegd

Wilt u een email ontvangen bij een antwoord en/of nieuwe vragen? Vul dan hier uw emailadres in.



Info