Guarantee & service
If you need information or if you have a
problem, please visit the Philips Web site at
www.philips.com or contact the Philips Customer
Care Centre in your country (you will find its
phone number in the worldwide guarantee
leaflet). If there is no Customer Care Centre in
your country, turn to your local Philips dealer or
contact the Service Department of Philips
Domestic Appliances and Personal Care BV.
Troubleshooting
1 Reduced shaving performance
B
Cause 1: the shaving heads are dirty.
B
The shaver has not been rinsed long enough or
the water used was not hot enough.
◗ Clean the shaver thoroughly before you
continue shaving. See chapter 'Cleaning and
maintenance'.
B
Cause 2: long hairs are obstructing the shaving
heads.
◗ Clean the cutters and guards with the brush
supplied. See chapter 'Cleaning and
maintenance', section 'Every six months:
shaving heads'.
B
Cause 3: the shaving heads are damaged or worn.
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