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The handset loses connection with
the base or the sound interrupts
during a call.
• The handset is nearly out of range.
Move it closer to the base station.
• Check if the ECO mode is
activated. Turn it o to increase
the handset range and enjoy the
optimal call conditions.
• Re-register the handset to the
base station.
No dialing tone/no free line.
• Check your phone connections.
• The handset is out of range. Move
it closer to the base station.
• The handset is in [searching] or
[Unavailable] status. Register the
handset to the base station.
No docking tone.
• The handset is not placed properly
on the base station/charger.
• The charging contacts are dirty.
Disconnect the power supply rst
and clean the contacts with a
damp cloth.
I cannot change the settings of my
voice mail, what do I do?
The voice mail service is managed
by your service provider but not the
phone itself. Contact your service
provider to change the settings.
The handset on the charger does not
charge or the battery discharges too
fast.
• Make sure the batteries are inserted
correctly.
• Make sure the handset is placed
properly on the charger. If the
docking tone is turned on, you can
hear the docking tone when you
place the handset on the charging
cradle.
• The charging contacts are dirty.
Disconnect the power supply rst
and clean the contacts with a damp
cloth.
• The battery is not fully recharged.
Leave the handset on the charging
cradle for at least 8 hours or until
the battery icon on the handset
stops scrolling and indicates full bar.
• The batteries are old or defective.
Purchase and replace with new
rechargeable batteries with the
same specications.
No display.
• Make sure the batteries are charged.
• Make sure there is power and the
phone is connected.
The display on the base station does
not work after pairing the M995 handset
with Fritz box/router.
To have this feature functioning
properly, the M995 handset has to be
paired with the original M995 base
station that comes in the same package.
By pairing the M995 handset with other
base station (i.e. Fritz box/routers), the
connection between the M995 handset
and M995 base station is lost and the
base station becomes a charger only
without the base display feature.
