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User Guide
HearLink
In-the-Ear
Hearing Aids
HearLink
In-the-Ear
Hearing Aids
Model overview
This booklet is valid for the Philips HearLink family
in the following hearing aid models, battery sizes,
styles, lter types and options.
To be lled out by your hearing care professional.
HearLink 9000 – HL 9000
(HEI9000, HEI9001, HEI9002)
GTIN: 05714464002788
HearLink 7000 – HL 7000
(HEI7000, HEI7001, HEI7002)
GTIN: 05714464002771
HearLink 5000 – HL 5000
(HEI5000, HEI5001, HEI5002)
GTIN: 05714464002764
HearLink 3000 – HL 3000
(HEI3000, HEI3001, HEI3002)
GTIN: 05714464002757
HearLink 2000 – HL 2000
(HEI2000, HEI2001, HEI2002)
GTIN: 05714464002740
Models/CTNs
10 312
Battery size
IIC, Invisible-In-the-Canal
CIC, Completely-In-the-Canal
ITC, In-the-Canal
Styles
ProWax miniFit lter
T-Caplter
O-Cap lter
Filters
Program Button
Volume Control
Telecoil
Auto Telephone
NFMI
Options
Your individual hearing aid
settings
Settings overview for your hearing aid
Left Right
Yes No Volume Control Yes No
Yes No Program Button Yes No
Yes No Mute Yes No
Volume Control indicators
On O Beeps at min/max
volume On O
On O Clicks when changing
volume On O
On O Beeps at preferred
volume On O
Battery indicators
On O Low battery warning On O
Warranty certicate
Name of owner:
Hearing care professional:
Hearing care professional address:
Hearing care professional phone:
Purchase date:
Warranty period:
Month:
Model right:
Serial no.:
Model left:
Serial no.:
Battery size:
International warranty
Your hearing aid is covered by an international
limited warranty issued by the manufacturer for
a period of 24 months from the date of delivery.
This limited warranty covers manufacturing and
material defects in the hearing aid itself, but
not in accessories such as batteries, tubing,
speakers, earpieces and lters, etc. Problems
arising from improper/incorrect handling
or care, excessive use, accidents, repairs
made by an unauthorized party, exposure to
corrosive conditions, physical changes in your
ear, damage due to foreign objects entering
the device or incorrect adjustments are NOT
covered by the limited warranty and may void
it. The above warranty does not aect any legal
rights that you might have under applicable
national legislation governing sale of consumer
goods. Your hearing care professional may have
issued a warranty that goes beyond the clauses
of this limited warranty. Please consult him/her
for further information.
If you need service
Take your hearing aid to your hearing care
professional, who may be able to sort out minor
problems and adjustments immediately.
Introduction to this booklet
This booklet shows you how to use and
maintain your new Philips hearing aid. Please
read the booklet carefully including the
warning sections. This will help you to achieve
the full benet of your new hearing aid.
Your hearing care professional has adjusted
the hearing aid to meet your needs. If you
have further questions, please contact your
hearing care professional.
More information is available on
www.hearingsolutions.philips.com.
Intended use
The hearing aid is intended to amplify and
transmit sound to the ear and thereby
compensate for impaired hearing within mild
to severe hearing loss. This hearing aid is
intended for use by adults and children older
than 36 months.
Important notice
The hearing aid amplication is uniquely
adjusted and optimized to your hearing
capabilities during the hearing aid
tting performed by your hearing care
professional.
Identify your hearing aid
Philips is oering a wide variety of in-the-ear
hearing aids. Please see the model overview
for your style and battery size. This will make
it easier for you to navigate through this
booklet.
Table of contents
Size 10 battery (CIC style shown) 12
Size 312 battery (ITC style shown) 13
Identify left and right hearing aid 14
MultiTool for handling batteries
and cleaning 15
Turn the hearing aid on and o 16
When to replace a battery 17
Replace the battery 18
Insert the hearing aid 20
Remove your hearing aid 21
Caring for your hearing aid 22
Filter replacement 24
Replace ProWax miniFit lter 25
Replace T-Cap lter 26
Replace O-Cap lter 27
Optional features and accessories 28
Change programs 29
Change volume with Program Button 31
Change volume with Volume Control 32
Mute the hearing aid 33
Other options 34
General warnings for all hearing aids 35
Warning to hearing aid dispensers 40
Troubleshooting guide 44
Water & dust resistance 46
Conditions of use 47
Mobile phone 48
Technical information 50
Technical Data 55
12
Size 10 battery
(CIC style shown)
What it is and does
Battery drawer
Contains the
battery and
functions as
on/o switch
Pull-out string
Pull out the
hearing aid
Vent
Program Button
(optional)
Mute, change
volume and
program
Microphone inlet
Sound in
Components may be positioned dierently on
your hearing aid.
Sound outlet
Sound out
Vent
13
Size 312 battery
(ITC style shown)
What it is and does
Battery drawer
Contains the
battery and
functions as
on/o switch
Sound outlet
Sound out
Vent
Program Button
(optional)
Mute, change
volume and
program
Vent
Microphone inlet
Sound in
Volume
Control
(optional)
Change
volume
14
Identify left and right
hearing aid
A BLUE shell,
dot or text identies
the LEFT hearing aid*
A RED shell,
dot or text identies
the RIGHT hearing aid*
* Shell and dot is only available for IIC
It is important to distinguish between the left
and the right hearing aid as they might be
shaped and programmed dierently.
15
MultiTool for handling
batteries and cleaning
The MultiTool contains a magnet that makes
it easier to replace the battery in the hearing
aid. It also contains a brush and a wire loop
for cleaning and removing ear wax from your
earpiece. If you need a new MultiTool, please
contact your hearing care professional.
Brush
Wire loop
Magnet
Important notice
The MultiTool has a built-in magnet.
Keep the MultiTool at least 30 cm away
from credit cards and other magnetically
sensitive devices.
16
Turn the hearing aid on and o
The battery drawer is also used to switch the
hearing aid on and o. To preserve the battery,
make sure your hearing aid is switched o when
you are not wearing it. If you wish to return
to the standard settings of the hearing aid
programmed by your hearing care professional,
simply open and then close the battery drawer.
Turn ON
Close the battery drawer
with the battery in place
Turn OFF
Open the battery drawer

Whenever the hearing aid is not in use for
longer periods of time (e.g., at night), fully
open the battery drawer to allow air to
circulate and to make sure the hearing aid
does not drain the battery.
17
When to replace a battery
When it is time to replace the battery, you
will hear three beeps repeated at moderate
intervals until the battery runs out.
Three beeps
The battery is running low
Four beeps
The battery has run out
Battery tip
To make sure the hearing aid is always
working, bring spare batteries with you, or
replace the battery before you leave home.
18
Replace the battery
3. Insert
Insert the new battery into the
battery drawer.
Make sure the + side faces the
+ on the battery drawer.
1. Remove
Fully open the battery drawer.
Remove the battery.
2. Uncover
Remove the sticky label from
the + side of the new battery.
Tip:
Wait 2 minutes so that the
battery can draw air, to ensure
optimal functioning.
19
Tip
The MultiTool can be used for battery change.
Use the magnetic end to remove and insert
batteries.
The MultiTool is provided by your hearing care
professional.
MultiTool
4. Close
Close the battery drawer.
The hearing aid will play a
jingle through the earpiece.
Hold the earpiece close to
your ear to hear the jingle.
20
Insert the hearing aid
Step 1
Place the tip of the hearing
aid in your ear canal.
Step 2
Gently pull your ear outwards
and push the hearing aid
into the ear canal, twisting
slightly if necessary. Follow
the natural contour of the ear
canal. Push the hearing aid to
make sure it ts comfortably
in the ear.
21
Remove your hearing aid
Hold the hearing aid by the pull-out string (if
available). Gently pull the hearing aid from the
ear canal.
If your hearing aid doesn’t have a pull-out
string, you can remove it by pulling on the
edge of the hearing aid.
Important notice
DO NOT use the battery drawer as a handle
to insert or remove your hearing aid. It is
not designed for this purpose.
22
Caring for your hearing aid
When handling your hearing aid, hold it over a
soft surface to avoid damage if you drop it.
Cleaning the hearing aid
Carefully brush away debris from the
microphone inlets with a clean brush. Gently
brush the surface. Make sure that the lters
do not fall o. Clean the vent by pressing the
tip of the vent cleaner through the hole while
twisting it slightly.
Microphone
inlets
23
Vent
Vent
If the vent is very small, a special
tool may be required. Please consult
your hearing care professional.
Important notice
Use a soft, dry cloth to clean the hearing
aid. It must never be washed or immersed in
water or other liquids.
24
Important notice
Always use the same type of wax lter as
was originally supplied with the hearing
aid. If you are in any doubt about the use
or replacement of wax lters, contact your
hearing care professional.
Filter replacement
The lters keep wax and debris from
damaging the hearing aid. If the lters become
clogged, please replace the lters or contact
your hearing care professional:
ProWax miniFit lter protects the sound
outlet.
O-Cap and T-Cap protect the microphone
inlet.
Please refer to the following pages for
instructions on how to replace the appropriate
lters.
Please refer to page 3 for the applicable
lters.
25
Replace ProWax miniFit lter
1. Tool
Remove the tool from the
shell. The tool has two pins,
one empty for removal and
one with the new ProWax
miniFit lter.
2. Remove
Push the empty pin into the
ProWax miniFit lter in the
hearing aid and pull it out.
New lter
3. Insert
Insert the new ProWax miniFit
lter using the other pin,
remove the tool and throw it
out.
New lter
26
Replace T-Cap lter
(hearing aids with size 10 batteries)
1. Tool
Remove the tool from the
packaging. The tool has two
ends, one for removal and one
with the new T-Cap lter.
3. Insert
Insert the new T-Cap lter and
remove the tool by twisting it
slightly. Discard the tool after
use.
New lter
2. Remove
Push the tool fork under the
top edge of the used T-Cap
lter and lift it out.
27
Replace O-Cap lter
(hearing aids with size 312)
1. Tool
Remove the tool from the
packaging. The tool has two
ends, one for removal and one
with the new O-Cap lter.
2. Remove
Push the pointed end of the
tool into the existing O-Cap
lter and pull it out.
New lter
3. Insert
Insert the new O-Cap lter
using the other end of the
tool. Discard the tool after
use.
28
Optional features and
accessories
The features and accessories described on
the following pages are optional. Please
contact your hearing care professional to nd
out how your hearing aid is programmed. If
you experience dicult listening situations,
a special program may be helpful. These
are programmed by your hearing care
professional.
Write down any hearing situations in which
you may need help.
29
Change programs
Your hearing aid can have up to 4 dierent
programs. These are programmed by your
hearing care professional.
Press the button to change
program. Use a short press if
the Program Button is used for
program change only and a long
press if it is also used for Volume
Control.
Note that if you have two
synchronized hearing aids (both
hearing aids respond when either
Program Button is operated),
the RIGHT hearing aid switches
forward from for example,
program 1 to 2 and the LEFT
hearing aid switches backwards
from for example, program 4 to 3.
If your hearing aids work
independently, you must press
the Program Button on each
hearing aid.
30
To be lled out by the hearing care
professional
Program Sound you will hear
when activated
When to use
11 beep”
2“2 beeps”
3“3 beeps”
4“4 beeps
Program change:
Independent Synchronized*
LEFT RIGHT
Short press Long press
*Only available for models with NFMI
31
Change volume with Program
Button
The Program Button allows you to adjust the
volume. You may hear a click when you turn
the volume up or down.
A short press on the RIGHT
hearing aid increases the volume
A short press on the LEFT
hearing aid decreases the volume
You will hear 2 beeps at
the start-up level.
You will hear 3 beeps at
Maximum and Minimum.
Maximum
Minimum
Start-up level
To be lled out by the hearing
care professional
Volume change LEFT RIGHT
32
Change volume with Volume
Control
The Volume Control allows you to adjust the
volume. You may hear a click when you turn
the volume up or down.
Turn forward to
turn up volume
Turn backwards to turn
down the volume
Down Up
33
Mute the hearing aid
Use the mute function if you need to silence
the hearing aid. Only available for hearing aids
with Program Button.
Apply a very long press
(4 seconds) to the Program
Button to mute the hearing
aid.
To reactivate the hearing
aid, push the Program
Button briey.
Important notice
Do not use the mute function as an o
switch, as the hearing aid still draws current
from the battery in this mode.
34
Other options
Telecoil – only optional
for some styles
Telecoil helps you hear better
when using a telephone with
a built-in loop or when you
are in buildings with teleloop
systems such as theaters,
churches, or lecture rooms.
This symbol or a similar sign
is shown wherever a teleloop
has been installed.
Auto Telephone – only
optional for some styles
The Auto Telephone can
automatically activate a
phone program in the hearing
aid, if your telephone has
a dedicated magnet. The
magnet needs to be placed
on your telephone next to the
sound outlet.
Please refer to page 3 for the applicable
options.
For more information, please contact your
hearing care professional.
35
General warnings for all
hearing aids
You should familiarize yourself fully with the
following general warnings before using your
hearing aid for your personal safety and to
ensure correct use.
Please note that a hearing aid will not restore
normal hearing and will not prevent or
improve a hearing impairment resulting from
organic conditions. Furthermore, note that in
most cases, infrequent use of a hearing aid
does not permit a user to attain full benet
from it.
Consult your hearing care professional if you
experience unexpected operations or events
with your hearing aid.
Usage of hearing aids
Hearing aids should be used only as
directed and adjusted by your hearing care
professional. Misuse can result in sudden
and permanent hearing loss.
Never allow others to wear your hearing aid,
as incorrect usage could cause permanent
damage to their hearing.
36
Choking hazards & risk of swallowing batteries
and other small parts
Hearing aids, their parts and batteries
should be kept out of reach of children and
anyone who might swallow these items or
otherwise cause injury to themselves.
Batteries have occasionally been mistaken
for pills. Therefore, check your medicine
carefully before swallowing any pills.
If a battery or hearing aid is swallowed, see
a doctor immediately. Contact the National
Poison Center at 1-800-222-1222 or National
Battery Ingestion Hotline at 202-625-3333.
Battery use
Always use batteries recommended by your
hearing care professional. Batteries of low
quality may leak and cause bodily harm.
Never attempt to recharge your batteries,
and never dispose of batteries by
burning them.
There is a risk that the batteries will explode.
Dysfunction
Be aware of the possibility that your hearing
aid may stop working without notice. Keep
this in mind when you depend on warning
sounds (for example when you are in trac).
The hearing aids may stop functioning, for
37
instance if the batteries have expired or if
the tubing is blocked by moisture or ear wax.
Active implants
Caution must be taken with active implants.
In general, follow the guidelines
recommended by manufacturers of
implantable debrillators and pacemakers
regarding use with mobile phones and
magnets.
The Auto Telephone magnet and MultiTool
(which has a built-in magnet) should be kept
more than 30 cm away from the implant, for
example, do not carry it in a breast pocket.
If you have an active brain implant,
please contact the manufacturer of your
implantable device for information about
the risk of disturbance.
X-ray, CT, MR, PET scanning and
electrotherapy
Remove your hearing aid before X-ray, CT/
MR/PET scanning electrotherapy, surgery
etc. as your hearing aid may be damaged
when exposed to strong elds.
Heat and chemicals
The hearing aid must never be exposed
to extreme heat, for example, left inside a
parked car in the sun.
The hearing aid must not be dried in
microwave ovens or other ovens.
38
The chemicals in cosmetics, hairspray,
perfume, aftershave lotion, suntan lotion
and insect repellent can damage the hearing
aid. Always remove your hearing aid before
applying such products and allow time to
dry before use.
Power aid
Special care should be exercised in
selecting, tting and using a hearing aid
where maximum sound pressure capability
exceeds 132 dB SPL (IEC 711), as there may
be risk of impairing the remaining hearing of
the hearing aid user.
For information on whether your hearing
aid is a power aid, ask your hearing care
professional.
Possible side eects
Hearing aids and earpieces may cause an
accelerated accumulation of ear wax.
The otherwise non-allergenic materials used
in hearing aids may in rare cases cause a
skin irritation or other side eects.
Please seek consultation with a physician if
these conditions occur.
39
Interference
The hearing aid has been thoroughly tested
for interference, according to the most
stringent international standards. However,
interference between the hearing aid and
other devices (e.g. some mobile telephones,
citizens band systems and shop alarm
systems and other devices) may occur. If this
occurs, increase the distance between the
hearing aid and the interfering device.
Connection to external equipment
The safety of the hearing aid when
connected to external equipment with
an auxiliary input cable and/or directly, is
determined by the external signal source.
When connected to external equipment
plugged into a wall outlet, this equipment
must comply with IEC-62368 (or IEC-60065,
IEC-60950 until June 20, 2019) or equivalent
safety standards.
40
Warning to hearing aid
dispensers
A hearing aid dispenser should advise a
prospective hearing aid user to consult
promptly with a licensed physician (preferably
an ear specialist) before dispensing a hearing
aid if the hearing aid dispenser determines
through inquiry, actual observation, or review
of any other available information concerning
the prospective user, that the prospective user
has any of the following conditions:
(i) Visible congenital or traumatic deformity
of the ear.
(ii) History of active drainage from the ear
within the previous 90 days.
(iii) History of sudden or rapidly progressive
hearing loss within the previous 90 days.
(iv) Acute or chronic dizziness.
(v) Unilateral hearing loss of sudden or
recent onset within the previous 90
days.
(vi) Audiometric air-bone gap equal to or
greater than 15 decibels at 500 hertz
(Hz), 1,000 Hz,and 2,000 Hz.
(vii) Visible evidence of signicant cerumen
accumulation or a foreign body in the
ear canal.
(viii) Pain or discomfort in the ear.
41
Special care should be exercised in selecting
and tting a hearing aid whose maximum
sound pressure level exceeds 132 decibels
because there may be risk of impairing the
remaining hearing of the hearing aid user.
(This provision is required only for those
hearing aids with a maximum sound pressure
capability greater than 132 decibels [dB].)
Important notice for prospective hearing aid
users
Good health practice requires that a person
with a hearing loss has a medical evaluation
by a licensed physician (preferably a physician
who specializes in diseases of the ear) before
purchasing a hearing aid. Licensed physicians
who specialize in diseases of the ear are often
referred to as otolaryngologists, otologists
or otorhinolaryngologists. The purpose
of medical evaluation is to assure that all
medically treatable conditions that may aect
hearing are identied and treated before the
hearing aid is purchased.
Following the medical evaluation, the
physician will give you a written statement
that states that your hearing loss has been
medically evaluated and that you may be
considered a candidate for a hearing aid. The
physician will refer you to an audiologist or
a hearing aid dispenser, as appropriate, for a
hearing aid evaluation.
42
The audiologist or hearing aid dispenser will
conduct a hearing aid evaluation to assess
your ability to hear with and without a hearing
aid. The hearing aid evaluation will enable
the audiologist or dispenser to select and t a
hearing aid to your individual needs.
If you have reservations about your ability
to adapt to amplication, you should inquire
about the availability of a trial-rental or
purchase-option program. Many hearing aid
dispensers now oer programs that permit you
to wear a hearing aid for a period of time for a
nominal fee after which you may decide if you
want to purchase the hearing aid.
Federal law restricts this device to sale by or
on the order of a doctor, audiologist or other
hearing care practitioner licensed to dispense
hearing aids in your state, in accordance with
all applicable rules and regulations.
Children with hearing loss
In addition to seeing a physician for medical
evaluation, a child with a hearing loss should
be directed to an audiologist for evaluation
and rehabilitation since hearing loss may
cause problems in language development
and educational and social growth of a child.
An audiologist is qualied by training and
experience to assist in the evaluation and
rehabilitation of a child with a hearing loss.
43
Notes
44
Troubleshooting guide
Symptom Possible causes
No sound
Dead battery
Clogged sound outlet
Clogged microphone inlet
Hearing aid microphone
muted
Intermittent or
reduced sound
Clogged sound outlet
Moisture
Dead battery
Squealing noise
Hearing aid not inserted
properly
Ear wax accumulated
in ear canal
45
Solutions
Replace the battery
Clean sound outlet* or replace the wax lter
Clean microphone inlet* or replace lter
(T-Cap or O-Cap)
Un-mute the hearing aid microphone
Clean sound outlet or replace the wax lter
Wipe battery and hearing aid with a dry cloth
Replace the battery
Re-insert the hearing aid
Have ear canal examined by your doctor
* According to guideline in this booklet
If none of the above solutions work, consult
your hearing care professional for assistance.
46
Water & dust resistance
Your hearing aid is dust-tight and protected
against ingress of water (IP68) which means
it is designed to be worn in all daily life
situations. Therefore, you do not have to
worry about sweat or getting wet in the rain.
Should your hearing aid come in contact with
water and stop working, please follow these
guidelines:
1. Gently wipe o any water.
2. Open the battery drawer and remove the
battery and gently wipe o any water in the
battery drawer.
3. Let the hearing aid dry with the battery
drawer left open for approximately
30 minutes.
4. Insert a new battery.
Important notice
Do not wear your hearing aid while
showering or participating in water
activities. Do not immerse your hearing aid
in water or other liquids.
47
Conditions of use
Operating
conditions
Temperature:
+34 °F to +104 °F
Relative humidity:
5 % to 93 %, non-condensing
Storage and
transportation
conditions
Temperature and humidity
should not exceed the
following limits for extended
periods during transportation
and storage:
Temperature:
13 °F to +140 °F
Relative humidity:
5 % to 93 %, non-condensing
48
Mobile phone
Some hearing aid users have reported a
buzzing sound in their hearing aid when they
are using mobile phones, indicating that
the mobile phone and hearing aid may not
be compatible. The ANSI C63.19 standard
determines the prediction of compatibility
between a specic hearing aid and a mobile
phone by adding the numerical value of the
rating for the hearing aid immunity to the
numerical value of the rating for the mobile
phone emissions. A sum of 4 would indicate
that the combination of wireless device and
hearing aid is usable; a combined rating
that equals 5 would provide normal use;
a combined rating of 6 or greater would
indicate excellent performance. Whereas all
hearing aids have acoustic coupling, only the
larger instruments have the physical space
for telecoil (inductive) coupling. These two
types of coupling have dierent rating scales
(M1 – M4 for acoustic coupling and T1 – T4
for telecoil coupling, respectively) and both
ratings are therefore relevant when predicting
the compatibility of a particular hearing aid.
For a hearing aid with both acoustic coupling
and telecoil coupling with a rating of M4/T2 and
with a telephone rating of M3/T3, the combined
rating is 7 (M4 + M3) for the acoustic coupling
49
and 5 (T2 + T3) for the telecoil coupling.
According to the guideline given above, both
types of coupling will thereby be acceptable,
with the acoustic coupling indicating excellent
performance and the telecoil coupling
indicating normal use.
The above equipment performance
measurements, categories and system
classications are based upon the best
information available, but it cannot be
guaranteed that all users will be satised.
The immunity of this hearing aid is at
least M2/T2. The equipment performance
measurements, categories and system
classications are based upon the best
information available but cannot guarantee
that all users will be satised.
Important notice
The performance of individual hearing aids
may vary with individual mobile phones.
Therefore, please try this hearing aid with
your mobile phone or, if you are purchasing
a new phone, be sure to try it with your
hearing aid prior to purchase. For additional
guidance, please ask your mobile phone
provider for the booklet entitled “Hearing
Aid Compatibility with Digital Wireless Cell
Phones”.
50
Technical information
The hearing aid contains two radio
technologies, which are described below.
The hearing aid contains a radio transceiver
using short range magnetic induction
technology working at 3.84 MHz. The magnetic
eld strength of the transmitter is very weak
and is always below 15nW (-40 dBuA/m at
10 meter distance).
The hearing aid complies with international
standards concerning electromagnetic
compatibility and human exposure.
Due to the limited space available on the
hearing aid, relevant approval markings can
be found in this document.
Additional information can be found in the
“Specication Guide”.
51
USA and Canada
The hearing aid contains a radio module with
the following certication ID numbers:
CIC NFMI aids contain a module with:
FCC ID: 2ACAH-AUCIC
IC: 11936A-AUCIC
ITC:
Battery size 312:
FCC ID: 2ACAH-AUITE312
IC: 11936A-AUITE312
The device complies with Part 15 of the FCC
Rules and with Industry Canada’s licence-
exempt RSSs.
Operation is subject to the following two
conditions:
1. This device may not cause harmful
interference.
2. This device must accept any interference
received, including interference that may
cause undesired operation.
Changes or modications not expressly
approved by the party responsible for
compliance could void the users authority to
operate the equipment.
52
The manufacturer declares that this hearing
aid is in compliance with the essential
requirements and other relevant provisions of
Directive 2014/53/EU.
Declaration of Conformity is available from
the manufacturer.
SBO Hearing A/S
Kongebakken 9
DK-2765 Smørum
Denmark
www.hearingsolutions.philips.com
E2105
53
Description of symbols used in this booklet or
on the packaging label
Warnings
Text marked with a marking symbol
must be read before using the
product.
Manufacturer
The product is produced by the
manufacturer whose name and
address are stated next to the
symbol. Indicates the medical device
manufacturer, as dened in EU
Directives 90/385/EEC, 93/42/EEC
and 98/79/EC.
CE mark
The product complies with Medical
Device Directive 93/42/EEC. The
four digits number indicates the
identication of the notied body.
Electronic waste (WEEE)
Recycle your hearing aids, accessories
or batteries according to local
regulations or return them to your
hearing care professional for disposal.
Electronic equipment covered by
Directive 2012/19/EU on waste and
electrical equipment (WEEE).
E2105
Regulatory Compliance Mark (RCM)
The product complies with electrical
safety, EMC and radio spectrum
requirements for products supplied to
the Australian or New Zealand market.
54
IP68
IP code
This symbol indicates the class of
protections against harmful ingress
of water and particulate matter
according to EN 60529:1991/A1:2002.
IP6X indicates total dust protection.
IPX8 indicates the protection against
the eects of continuous immersion
in water.
Keep dry
Indicates a medical device that needs
to be protected from moisture.
Caution symbol
Consult instruction for use (User
Guide) for warnings and cautions.
REF
Catalogue number
Indicates the manufacturers
catalogue number so that the medical
device can be identied.
SN
Serial number
Indicates the manufacturer’s serial
number so that a specic medical
device can be identied.
REACH Declaration:
REACH requires Philips Hearing Solutions to provide
chemical content information for Substances of Very
High Concern (SVHC) if they are present above 0.1% of
the article weight. No substances on the REACH SVHC
list applicable at the time of manufacturing is present in
Product HearLink. More recent information can be found
on the website
www.hearingsolutions.philips.com/REACH.
55
Technical Data
In-the-Ear Hearing Aids (ITE)
IIC, CIC, ITC
Additional Information
“2cc” refers to a coupler according to IEC 60318-5:2006.
Applied standard: ANSI S3.22:2014.
Full-on gain is measured with the gain control of the
hearing aid set to its full-on position minus 20 dB and
with an input SPL of 70 dB. This is to obtain a gain
response equal to the full-on gain response from e.g.
IEC 60118-0+A1:1994 but without inuence of feedback.
56
HearLink 9000 IIC CIC
75-
Speaker
85-
Speaker
75-
Speaker
85-
Speaker
OSPL90, HFA (dB SPL) 102 113 104 115
Full-on Gain, HFA (dB) 38 46 42 49
Reference Test Gain (dB) 26 37 27 38
Operating Current (mA) 1.1 1.4 11.3
Distortion
500/800/1600 Hz (%) 2 | 2 | 2 < 2 | 2 | < 2 1 | 1 | 2 < 2 | < 2 | 2
Frequency Range (Hz) 100–9200 100–9200 100–7000 1009000
Equivalent Input
Noise1) dB(A) 18 18 19 17
Release Time (ms) < 30 < 45 < 25 < 35
Attack Time (ms) < 5 < 5 < 5 < 5
1) Technical data measured with expansion, corresponding
to the test box measurement settings.
2cc Coupler1)
HearLink 7000, 5000, 3000, 2000
IIC CIC
75-
Speaker
85-
Speaker
75-
Speaker
85-
Speaker
OSPL90, HFA
(dB SPL) 102 113 104 115
Full-on Gain, HFA (dB) 38 46 42 49
Reference Test Gain (dB) 26 37 27 38
Operating Current (mA) 1.1 1.4 11.3
Distortion
500/800/1600 Hz (%) 2 | 2 | 2 < 2 | 2 | < 2 1 | 1 | 2 < 2 | < 2 | 2
Frequency Range (Hz) 100–7500 100–7500 100–7000 100–7500
Equivalent Input
Noise1) dB(A) 18 18 19 17
Release Time (ms) < 30 < 45 < 25 < 35
Attack Time (ms) < 5 < 5 < 5 < 5
57
HearLink 9000 – ITC
75-
Speaker
85-
Speaker
90-
Speaker
100-
Speaker
OSPL90, HFA (dB SPL) 103 112 116 122
Full-on Gain, HFA (dB) 41 47 50 58
Reference Test Gain (dB) 27 35 39 45
Operating Current (mA) 1.8 1.9 1.8 1.8
Distortion
500/800/1600 Hz (%) < 2 | < 2 | < 2 < 2 | < 2 | < 2 < 2 | < 2 | < 2 < 2 | < 2 | < 2
Frequency Range (Hz) 100–7500 100–8800 100–7900 100–7100
Equivalent Input
Noise1) dB(A) 16 15 15 15
Telecoil HFA SPLITS
(dB SPL) 83 92 96 103
Release Time (ms) < 25 < 35 < 25 < 15
Attack Time (ms) < 5 < 5 < 5 < 5
1) Technical data measured with expansion, corresponding
to the test box measurement settings.
2cc Coupler1)
HearLink 7000, 5000, 3000, 2000 – ITC
75-
Speaker
85-
Speaker
90-
Speaker
100-
Speaker
OSPL90, HFA (dB SPL) 103 112 116 122
Full-on Gain, HFA (dB) 41 47 50 58
Reference Test Gain (dB) 27 35 39 45
Operating Current (mA) 1.8 1.9 1.8 1.8
Distortion
500/800/1600 Hz (%) < 2 | < 2 | < 2 < 2 | < 2 | < 2 < 2 | < 2 | < 2 < 2 | < 2 | < 2
Frequency Range (Hz) 100–7500 100–7500 100–7500 100–7100
Equivalent Input
Noise1) dB(A) 16 15 15 15
Telecoil HFA SPLITS
(dB SPL) 83 92 96 103
Release Time (ms) < 25 < 35 < 25 < 15
Attack Time (ms) < 5 < 5 < 5 < 5
58
Legend:
85-Speaker CIC
85-Speaker IIC
75-Speaker CIC
75-Speaker IIC
2cc Coupler – OSPL 90
HearLink 9000 – IIC/CIC
140
130
120
110
100
90
80
70
Output/dB SPL
80
90
100
110
120
130
Frequency in Hertz (Hz)
100 1k 10k
HearLink 7000, 5000, 3000, 2000 – IIC/CIC
140
130
120
110
100
90
80
70
Output/dB SPL
100 1k 10k
Frequency in Hertz (Hz)
59
2cc Coupler – OSPL 90
HearLink 9000 – ITC
HearLink 7000, 5000, 3000, 2000 – ITC
Legend:
100-Speaker ITC
90-Speaker ITC
85-Speaker ITC
75-Speaker ITC
140
130
120
110
100
90
80
70
Output/dB SPL
80
90
100
110
120
130
100 1k 10k
Frequency in Hertz (Hz)
140
130
120
110
100
90
80
70
100 1k 10k
Output/dB SPL
80
90
100
110
120
130
Frequency in Hertz (Hz)
60
2cc Coupler –
Frequency Response Curve
HearLink 9000, 7000, 5000, 3000, 2000 – IIC
HearLink 9000, 7000, 5000, 3000, 2000 – CIC
Legend:
HL 9000
HL 7000, 5000, 3000, 2000
250 500 1k 1k6 2k 2k5 4k 8k 10k
50
60
70
80
90
100
110
120
130
Output/dB SPL
Frequency (Hz)
75-Speaker
250 500 1k 1k6 2k 2k5 4k 8k 10k
50
60
70
80
90
100
110
120
130
Output/dB SPL
Frequency (Hz)
75-Speaker
250 500 1k 1k6 2k 2k5 4k 8k 10k
50
60
70
80
90
100
110
120
130
Output/dB SPL
Frequency (Hz)
85-Speaker
250 500 1k 1k6 2k 2k5 4k 8k 10k
50
60
70
80
90
100
110
120
130
Output/dB SPL
Frequency (Hz)
85-Speaker
61
2cc Coupler –
Frequency Response Curve
HearLink 9000, 7000, 5000, 3000, 2000 – ITC
Legend:
HL 9000
HL 7000, 5000, 3000, 2000
250 500 1k 1k6 2k 2k5 4k 8k 10k
50
60
70
80
90
100
110
120
130
Output/dB SPL
Frequency (Hz)
250 500 1k 1k6 2k 2k5 4k 8k 10k
50
60
70
80
90
100
110
120
130
Output/dB SPL
Frequency (Hz)
75-Speaker 85-Speaker
250 500 1k 1k6 2k 2k5 4k 8k 10k
50
60
70
80
90
100
110
120
130
Output/dB SPL
Frequency (Hz)
90-Speaker
250 500 1k 1k6 2k 2k5 4k 8k 10k
50
60
70
80
90
100
110
120
130
Output/dB SPL
Frequency (Hz)
100-Speaker
62
HearLink 9000, 7000, 5000, 3000, 2000 – CIC
Legend:
1600 Hz
800 Hz
500 Hz
2cc Coupler –
Input-Output Curve
HearLink 9000, 7000, 5000, 3000, 2000 – IIC
75-Speaker
40 50 60 70 80 90 100
60
70
80
90
100
110
120
Output/dB SPL
Input/dB SPL
40 50 60 70 80 90 100
70
80
90
100
110
120
130
Output/dB SPL
Input/dB SPL
40 50 60 70 80 90 100
70
80
90
100
110
120
130
Output/dB SPL
Input/dB SPL
85-Speaker
40 50 60 70 80 90 100
60
70
80
90
100
110
120
Output/dB SPL
Input/dB SPL
75-Speaker 85-Speaker
63
Legend:
1600 Hz
800 Hz
500 Hz
2cc Coupler –
Input-Output Curve
HearLink 9000, 7000, 5000, 3000, 2000 – ITC
40 50 60 70 80 90 100
70
80
90
100
110
120
130
Output/dB SPL
Input/dB SPL
90-Speaker
40 50 60 70 80 90 100
70
80
90
100
110
120
130
Output/dB SPL
Input/dB SPL
100-Speaker
40 50 60 70 80 90 100
60
70
80
90
100
110
120
Output/dB SPL
Input/dB SPL
75-Speaker
40 50 60 70 80 90 100
70
80
90
100
110
120
130
Output/dB SPL
Input/dB SPL
85-Speaker
197372/US
65
< 15 mm >
< >
8,15 mm
< >
9.0 mm
< 19 mm >
Placeholder
for FSC logo
Philips and the Philips Shield Emblem are registered
trademarks of Koninklijke Philips N.V. and are used under
license. This product has been manufactured by or for and is
sold under the responsibility of SBO Hearing A/S, and SBO
Hearing A/S is the warrantor in relation to this product.
www.hearingsolutions.philips.com
2018-10-20 | 197372 | US | Firmware 1.x
0000197372000001
13

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