11
Trouble shooting guide
This chapter summarizes the most common problems you could
encounter with your iron. Please read the different sections for more
details. If you are unable to solve the problem, please contact the
nearest Philips Service Centre or one of its representatives. See the
worldwide guarantee leaflet for telephone numbers of the Philips
Helpdesk or visit our website at www.philipsonline.com.
ENGLISH
Solution
Check the mains cord, the plug and
the wall socket.
Fill the water tank (see Filling the
water tank).
Set to steam position between 1-6
(see Steam ironing).
Set the temperature control to the
steam area (2 to MAX). Put the
iron on its heel and wait until the
amber pilot light has gone out before
you start ironing.
Put the iron in horizontal position and
wait for a while before using the
(Vertical) Shot of Steam function
again.
Set the temperature control to the
steam area (2 to MAX). Put the
iron on its heel and wait until the
amber pilot light has gone out before
you start ironing.
Press to close the filling cap tightly
until you hear a click.
Apply Calc-Clean a few times (see
Calc-Clean).
Shake the iron slightly to deactivate
the Auto-shut-off, the lamp will stop
blinking.
Possible cause(s)
Connection problem.
Not enough water in the water tank.
The steam control has been set to
position O.
The iron is not hot enough and/or
Drip Stop is activated.
The (Vertical) Shot of Steam function
has been used too often within a very
short period.
The iron is not hot enough and/or
Drip Stop is activated.
The filling cap is not closed properly.
Hard water form flakes inside the
soleplate.
Auto-shut-off is activated. See "Auto-
shut-off" section.
Problem
The iron is plugged in but the
soleplate is cold.
No steam
No Shot of Steam or No Vertical
Shot of Steam (Type GC4043,
GC4040, GC4038, GC4035, GC4033,
GC4030, GC4028, GC4025, GC4023,
GC4020, GC4018, GC4015, GC4013,
GC4010)
Water droplets on fabric
Flakes and impurities coming out
from soleplate during ironing.
Red pilot light blinks (Type GC4043,
GC4040, GC4038, GC4035, GC4033,
GC4030).
