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27M2C5500W
Register your product and get support at www.philips.com/welcome
EN
User manual 1
Customer care and warranty 23
Troubleshooting and FAQs 27
Table of Contents
1. Important ...................................... 1
1.1 Safety precautions and
maintenance ..................................1
1.2 Notational Descriptions ..............3
1.3 Disposal of product and packing
material ............................................4
2. Setting up the monitor .............. 5
2.1 Installation ......................................5
2.2 Operating the monitor ................7
2.3 Remove the Base Assembly for
VESA Mounting .............................9
2.4 MultiView ..................................... 10
3. Image Optimization ................. 13
3.1 SmartImage ................................. 13
3.2 SmartContrast ............................. 15
4. Adaptive Sync ............................16
5. HDR ..............................................17
6. Designs to prevent computer
vision syndrome (CVS) .............18
7. TechnicalSpecications ...........19
7.1 Resolution & Preset Modes ..... 22
8. Power Management ................23
9. Customer care and warranty ..24
9.1 Philips’ Flat Panel Monitors Pixel
Defect Policy ................................ 24
9.2 Customer Care & Warranty ..... 27
10. Troubleshooting & FAQs .........28
10.1 Troubleshooting ...................... 28
10.2 General FAQs ............................ 29
10.3 Multiview FAQs ........................ 32
1
1. Important
This electronic user’s guide is intended
for anyone who uses the Philips monitor.
Take time to read this user manual
before you use your monitor. It contains
important information and notes
regarding operating your monitor.
The Philips guarantee applies provided
the product is handled properly for
its intended use, in accordance with
its operating instructions and upon
presentation of the original invoice
or cash receipt, indicating the date of
purchase, dealer’s name and model and
production number of the product.
1.1 Safety precautions and
maintenance
Warnings
Use of controls, adjustments or
procedures other than those specied
in this documentation may result in
exposure to shock, electrical hazards
and/or mechanical hazards.
Read and follow these instructions when
connecting and using your computer
monitor.
Excessive sound pressure from earphones
and headphones can cause hearing
loss. Adjustment of the equalizer to
maximum increases the earphones
and headphones output voltage and
therefore the sound pressure level.
Operation
Please Keep the monitor out of
direct sunlight, very strong bright
lights and away from any other heat
source. Lengthy exposure to this
type of environment may result in
discoloration and damage to the
monitor.
Keep the display away from oil. Oil
may damage the plastic cover of the
display and void the warranty.
Remove any object that could fall
into ventilation holes or prevent
proper cooling of the monitor’s
electronics.
Do not block the ventilation holes
on the cabinet.
When positioning the monitor, make
sure the power plug and outlet are
easily accessible.
If turning off the monitor by
detaching the power cable or DC
power cord, wait for 6 seconds
before attaching the power cable or
DC power cord for normal operation.
Please use approved power cord
provided by Philips all the time. If
your power cord is missing, please
contact with your local service
center. (Please refer to Service
contact information listed in
Important information manual.)
Operate under the specified power
supply. Be sure to operate the
monitor only with the specified
power supply. Use of an incorrect
voltage will cause malfunction and
may cause fire or electric shock.
Protect the cable. Do not pull or
bend the power cable and signal
cable. Do not place the monitor
or any other heavy objects on the
cables, if damaged, the cables may
cause fire or electric shock.
Do not subject the monitor to severe
vibration or high impact conditions
during operation.
To avoid potential damage, for
example the panel peeling from the
bezel, ensure that the monitor does
not tilt downward by more than -5
degrees. If the -5 degree downward
tilt angle maximum is exceeded, the
2
monitor damage will not be covered
under warranty.
Do not knock or drop the monitor
during operation or transportation.
Excessive usage of monitor can cause
eye discomfort, it’s better to take
shorter breaks more often at your
workstation than longer breaks
and less often; for example a 5-10
minute break after 50-60-minute
continuous screen use is likely to
be better than a 15-minute break
every two hours. Try to keep your
eyes from eye strain while using the
screen for a constant period of time
by :
• Looking at something varying
distances after a long period
focusing on the screen.
• Conscious Blinking often while
you work.
• Gently closing and rolling your
eyes to relax.
• Reposition your screen to appro-
priate height and angle accord-
ing to your height.
• Adjusting the brightness and
contrast to appropriate level.
• Adjusting the environment light-
ing similar to that of your screen
brightness, avoid the uorescent
lighting, and surfaces that don’t
reect too much light.
• Seeing a doctor if your symp-
toms.
Maintenance
To protect your monitor from
possible damage, do not put
excessive pressure on the LCD panel.
When moving your monitor, grasp
the frame to lift; do not lift the
monitor by placing your hand or
fingers on the LCD panel.
Oil-based cleaning solutions may
damage the plastic parts and void
the warranty.
Unplug the monitor if you are not
going to use it for an extensive
period of time.
Unplug the monitor if you need to
clean it with a slightly damp cloth.
The screen may be wiped with a
dry cloth when the power is off.
However, never use organic solvent,
such as, alcohol, or ammonia-based
liquids to clean your monitor.
To avoid the risk of shock or
permanent damage to the set, do
not expose the monitor to dust,
rain, water, or excessive moisture
environment.
If your monitor gets wet, wipe it
with dry cloth as soon as possible.
If foreign substance or water gets in
your monitor, please turn the power
off immediately and disconnect
the power cord. Then, remove the
foreign substance or water, and send
it to the maintenance center.
Do not store or use the monitor in
locations exposed to heat, direct
sunlight or extreme cold.
In order to maintain the best
performance of your monitor and
use it for a longer lifetime, please
use the monitor in a location
that falls within the following
temperature and humidity ranges.
Temperature:
0-35°C 32-95°F(HDR)
0-40°C 32-104°F(SDR)
Humidity: 20-80% RH
Important information for Burn-in/
Ghost image
Always activate a moving screen
saver program when you leave
your monitor unattended. Always
activate a periodic screen refresh
3
application if your monitor will
display unchanging static content.
Uninterrupted display of still or
static images over an extended
period may cause “burn-in”, also
known as “after-imaging” or “ghost
imaging”, on your screen.
“Burn-in”, “after-imaging”, or
“ghost imaging” is a well-known
phenomenon in LCD panel
technology. In most cases, the “burn-
in” or “after-imaging” or “ghost
imaging” will disappear gradually
over a period of time after the
power has been switched off.
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or after-
image” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
Service
The casing cover should be opened
only by qualified service personnel.
If there is any need for any
document for repair or integration,
please contact with your local
service center. (Please refer to
Service contact information listed in
Important information manual.)
For transportation information,
please refer to “Technical
Specifications”.
Do not leave your monitor in a car/
trunk under direct sun light.
Note
Consult a service technician if the
monitor does not operate normally, or
you are not sure what procedure to take
when the operating instructions given in
this manual have been followed.
1.2 Notational Descriptions
The following subsections describe
notational conventions used in this
document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text
may be accompanied by an icon and
printed in bold or italic type. These blocks
contain notes, cautions or warnings.
They are used as follows:
Note
This icon indicates important
information and tips that help you make
better use of your computer system.
Caution
This icon indicates information that
tells you how to avoid either potential
damage to hardware or loss of data.
Warning
This icon indicates the potential for
bodily harm and tells you how to avoid
the problem.
Some warnings may appear in alternate
formats and may not be accompanied
by an icon. In such cases, the specic
presentation of the warning is
mandated by the relevant regulatory
authority.
4
1.3 Disposal of product and
packing material
Waste Electrical and Electronic
Equipment-WEEE
This marking on the product or on
its packaging illustrates that, under
European Directive 2012/19/EU
governing used electrical and electronic
appliances, this product may not be
disposed of with normal household
waste. You are responsible for disposal
of this equipment through a designated
waste electrical and electronic
equipment collection. To determine the
locations for dropping o such waste
electrical and electronic, contact your
local government oce, the waste
disposal organization that serves your
household or the store at which you
purchased the product.
Your new monitor contains materials
that can be recycled and reused.
Specialized companies can recycle your
product to increase the amount of
reusable materials and to minimize the
amount to be disposed of.
All redundant packing material has
been omitted. We have done our utmost
to make the packaging easily separable
into mono materials.
Please nd out about the local
regulations on how to dispose of your
old monitor and packing from your sales
representative.
Taking back/Recycling Information for
Customers
Philips establishes technically and
economically viable objectives
to optimize the environmental
performance of the organization's
product, service and activities.
From the planning, design and
production stages, Philips emphasizes
the important of making products
that can easily be recycled. At Philips,
end-of-life management primarily
entails participation in national take-
back initiatives and recycling programs
whenever possible, preferably in
cooperation with competitors,
which recycle all materials (products
and related packaging material) in
accordance with all Environmental
Laws and taking back program with the
contractor company.
Your display is manufactured with high
quality materials and components which
can be recycled and reused.
To learn more about our recycling
program please visit
http://www.philips.com/a-w/about/
sustainability.html
5
2. Setting up the
monitor
2.1 Installation
1 Package contents
*DP *HDMI * USB A-B
Power
Quick start
Register your product and get support at www.philips.com/welcome
27M2C5500W
*Dierent according to region
2 Install the base
1. Place the monitor face down on a
smooth surface. Pay attention not to
scratch or damage the screen.
2. Hold the stand with both hands.
(1) Gently attach the base to the
stand.
(2) Use your ngers to tighten the
screw located at the bottom of
the base.
(3) Gently attach the stand to the
VESA mount area until the latch
locks the stand.
3
1
2
Caution
Place the monitor face down on a
smooth surface. Pay attention not to
scratch or damage the screen.
6
3 Connecting to your PC
USB hub
Fast Charger
1
2
USB A-B
6
10
8
35 7 9
42
1
1 AC power input
2 HDMI 1 input
3 HDMI 2 input
4 DisplayPort 1 input
5 DisplayPort 2 input
6 USB fast charger/USB downstream
7 USB fast charger/USB downstream
8 USB upstream
9 Audio Out
10 Kensington anti-theft lock
Connect to PC
1. Connect the power cord to the back
of the monitor rmly.
2. Turn o your computer and unplug
its power cable.
3. Connect the monitor signal cable to
the video connector on the back of
your computer.
4. Plug the power cord of your
computer and your monitor into a
nearby outlet.
5. Turn on your computer and monitor.
If the monitor displays an image,
installation is complete.
4 USB charging
This display has USB ports capable of
standard power output including some
with USB charging function (identifiable
with power icon
USB
). You can use these
ports to charge your Smart phone or
power your external HDD, for example.
The display must be powered ON at all
times to be able to use this function.
7
2.2 Operating the monitor
1 Description of the control buttons
Press to switch power on.
Press more than 3 seconds to
switch power o.
Access the OSD menu
.
Conrm the OSD adjustment.
Adjust the Game Setting.
Adjust the OSD menu.
Change the signal input
source.
Adjust the OSD menu.
SmartImage Game menu.
There are multiple selections:
Standard, FPS, Racing, RTS,
Movie, LowBlue Mode,
EasyRead, Economy,
SmartUniformity, Game 1
and Game 2.
When the monitor receives
HDR signal, SmartImage
will show HDR menu. There
are multiple selections: HDR
Game, HDR Movie, HDR
Photo, DisplayHDR 400,
Personal, and O.
Return to previous OSD level.
2 Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in
all Philips LCD monitors. It allows an end
user to adjust screen performance or
select functions of the monitors directly
through an on-screen instruction
window. A user friendly on screen
display interface is shown as below:
SmartImage
Resolution
2560X1440 60Hz HDMI 1 On Standard
Refresh Rate Input Source Adaptive Sync SmartImage
Select
Standard
FPS
Racing
RTS
Movie
LowBlue Mode
EasyRead
Brightness
Contrast
SmartContrast
Gamma
Sharpness
sRGB
Color Temperature
30
50
Off
2.2
50
Off
6500K
Game Mode Input Audio Language System Setup Close
OK
Close
TXT
Basic and simple instruction on the
control keys
To access the OSD menu on this Philips
display simply use the single toggle
button on the rear side of the display.
The single button operates like a
joystick. To move the cursor, simply
toggle the button in four directions.
Press the button to select desired option.
The OSD Menu
Below is an overall view of the structure
of the On-Screen Display. You can use
this as a reference when you want to
work your way around the dierent
adjustments later on.
8
Main menu Sub menu
Input
Audio
Input
0~100
Volume
Mute
Audio Source
Mute(On, O)
HDMI1, HDMI2, DisplayPort 1,
DisplayPort 2
HDMI 1
HDMI 2
DisplayPort 1
DisplayPort 2
Auto On, O
Game Mode
Low Input Lag
SmartFrame
Crosshair
SmartResponse
Low Input Lag On, Low Input Lag O
O, On, Smart Crosshair On
DarkBoost O, Level 1, Level 2, Level 3
MBR MBR Level
MBR Sync MBR Sync On, MBR Sync O
SmartResponse
Adaptive Sync Adaptive Sync On, Adaptive Sync O
SmartImage
(HDR)
DisplayHDR 400
HDR Photo
O
Personal
HDR Movie
Light Enhance
HDR Game
SmartFrame O
Size
Brightness
SmartFrame On
Contrast
H. position
V. position
SmartImage Standard, FPS, Racing, RTS, Movie,
LowBlue Mode, EasyRead, Economy,
SmartUniformity, Game1, Game2
Brightness
Contrast
SmartContrast
Gamma
Sharpness
sRGB
Color Temperature
Reset
0~3
0~20
O, Fast , Faster, Fastest
1, 2, 3, 4, 5, 6, 7
0~100
0~100
1~Max
1~Max
0~100
System OSD Setting Horizontal
Vertical
Transparency
OSD Time out
0~100
Power LED Power LED 0~4
0~100
O, 1, 2, 3, 4
5s, 10s, 20s, 30s, 60s
PIP/ PBP PIP/PBP Mode
PIP/PBP Input
Swap
O, PIP, PBP
HDMI1, HDMI 2, DP1, DP2
PIP Size Small, Middle, Large
PIP Position Top-R, Top-L, Bottom-R, Bottom-L
Smart Size Screen Size
1:1
Aspect
27''W, 24''W, 23''W, 22''W, 21.5''W,
20''W, 19.5''W, 19''W, 19'', 18.5''W
Over Scan Over Scan On, Over Scan O
Setup
Close
Language Language English, Deutsch, Español, Ελληνική,
Français, Italiano, Magyar
Nederlands, Português,
Português do BrasilPolski
Русский, SvenskaSuomiTürkçe
ČeštinaУкраїнська, 简体中文,
繁體中文,日本語,한국어
Resolution Notice On, Resolution Notice O
Resolution Notice
Model
SN
Information
Yes, No
Reset
0~100
0~100
On, O
On, O
1.8, 2.0, 2.2, 2.4, 2.6
0~100
Native, Preset, 5000K, 6500K, 7500K, 8200K, 9300K, 11500K
Yes, No
3 Resolution notication
This monitor is designed for optimal
performance at its native resolution,
2560 x 1440. When the monitor is
powered on at a dierent resolution, an
alert is displayed on screen: Use 2560 x
1440 for best results.
Display of the native resolution alert can
be switched o from Setup in the OSD
(On Screen Display) menu.
4 Physical Function
Tilt
20°
-5°
Swivel
-30°
+30°
Height adjustment
130mm
Warning
To avoid potential screen damage,
such as panel peeling, ensure that
the monitor does not tilt downward
by more than -5 degrees.
Do not press the screen while
adjusting the angle of the monitor.
Grasp only the bezel.
31
10.3 Multiview FAQs
Q1: Can I enlarge the PIP sub
window?
Ans.: Yes, there are 3 sizes to select:
[Small], [Middle], [Large]. You
can press to enter OSD menu.
Select your preferred [PIP Size]
option from the [PIP / PBP] main
menu.
Q2: How to listen to Audio,
independent of video?
Ans.: Normally the audio source is
linked to the main picture source.
If you want to change audio-
source input , you can press
to enter OSD menu. Select your
preferred [Audio Source] option
from the [Audio] main menu.
Please note that the next time
you turn on your display, the
display will by default select the
audio source you chose last time.
In case you want to change it
again, you need to go through
the above steps to select your
new preferred audio source,
which then will become the
default” mode.
Q3: Whythesub-windowsickers
when I enable PIP/PBP.
Ans: It’s because the sub-windows
video source is interlace timing
(i-timing), please change sub-
window signal source to be
progressive timing (P-timing).
33

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