119
faults
General
In case of faults phone the service department. See the guarantee certificate or
consult the internet site www.hps.nl.
If you notice a crack on the cooking surface (no matter how little), switch off the
appliance immediately. Remove the plug from the socket or set the switch of
the power supply cable (in the case of a fixed connection) to zero or turn off the
fuse switch(es) in the meter cupboard.
Phone the service department.
This appliance should only be connected up by a registered electrical installer!
The electrical connection must comply with national and local regulations.
Damage caused by incorrect connection, incorrect use or incorrect building in
is not covered by the guarantee.
Faults
118
Table
If the appliance does not work properly, this does not always mean that it is
defective. Try to deal with the problem yourself first by checking the points
mentioned below:
Fault Probable cause Solution
After the appliance has been electrified, text
appears in the displays.
Normal operation. NOTHING: see chapter “building in“
in the installation part of this manual.
After the appliance has been switched on,
the fuse in the meter cupboard blows.
Appliance incorrectly connected. Check the electrical installation.
The fan keeps on running after the
appliance has been switched off.
The electronic circuits inside the hob
are being cooled.
This is normal.
The hob does not work and the lights are
not on.
The appliance has been connected
incorrectly or the mains voltage is not
right.
Check the electrical installation (main
fuse(s) or the connection).
After the zone has been switched on, the
zone displays continue to flash.
After the zone has been switched on,
the zone displays continue to flash.
See chapter
“Comfortable cooking”.
While cooking, you hear a rattling noise in
the base of the pan.
The noise is due to the high power of
the cooking zone having an effect on
the base of the pan.
This is normal for some pans on higher
settings. It is harmless for the
induction hob.
When you use the hob the first time, you
notice that it smells 'new'.
This is caused by the appliance's finish
heating up. It is perfectly normal.
The odour will disappear of its own
accord as a result of ventilation.
You hear a ticking sound in your hob. This is caused by the appliance
switching over from the rear cooking
zone to the front one and back again
or if you choose a low setting.
This is normal.
The cooking zone suddenly stops during
use. You hear a beep.
The time programmed has expired. Switch the beep off by pressing the +
or - button of the timer.
Failure code F01...F08 A button was pressed too long or
there is an object on top of it.
Remove the object. Switch on the
appliance again.
Failure code F0 The appliance has been connected
incorrectly or the mains voltage is too
low.
Check the connection. Contact your
energy supplier if the problem
remains.
Failure code F1...F6 Defect of generator. Contact the service department.
Failure code F7
The hob is hot and will reduce the
power..
Select a lower setting.
Failure code F8 Appliance over heated. The appliance has been switched off
because of over heating. Let the
appliance cool down and start again
on a lower setting.
Failure code F9
The appliance has been connected
incorrectly or the mains voltage is too
high.
Modify you're your connection.
Failure code F99 You have pressed two buttons at the
same time.
Do not operate more than one button
at the same time.
Continuous beep. The appliance has been connected
incorrectly or the mains voltage is
not right.
Let your connection be changed.
