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Pegasus BOSCH Kiox Pedelec 2021 Handleiding

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Original operating instructions
IMPORTANT
READ CAREFULLY BEFORE USE
KEEP SAFE TO CONSULT AT A LATER DATE
21-17-2141, 21-17-3139, 21-17-3140
MY21P01 - 22_1.0_17.08.2020
Tecaro Evo NV Belt automatic
MY21P01 - 22_1.0_24.09.2020 2
Contents
Contents
1 About these operating instructions 7
1.1 Manufacturer 7
1.2 Language 7
1.3 Laws, standards and directives 7
1.4 For your information 7
1.4.1 Warnings 7
1.4.2 Markups 8
1.5 Nameplate 9
1.6 Type number and model 10
1.7 Identifying the operating instructions 10
2 Safety 11
2.1 Residual risks 11
2.1.1 Risk of battery fire and explosion 11
2.1.2 Risk of fire and explosion due to
short circuit in the battery 11
2.1.3 Fire hazard caused by overheated
charger 11
2.1.4 Electric shock caused by electric drive
system 11
2.1.5 Risk of a fall due to incorrectly set
quick releases 12
2.1.6 Risk of fire and burns due to hot motor 12
2.1.7 Key breaking off 12
2.2 Toxic substances 12
2.2.1 Brake fluid 12
2.2.2 Suspension oil 12
2.2.3 Defective battery 12
2.3 Requirements for the rider 12
2.4 Vulnerable groups 12
2.5 Personal protective equipment 12
2.6 Safety markings and safety instructions 13
2.7 What to do in an emergency 13
2.7.1 Dangerous situation in road traffic 13
2.7.2 Leaked brake fluid 13
2.7.3 Battery vapours emitted 14
2.7.4 Battery fire 14
2.7.5 Leaked brake fluid 14
2.7.6 Oil and lubricant leaks from the fork 14
2.7.7 Oil and lubricant leaks from the rear
frame damper 14
3Overview 15
3.1 Description 16
3.1.1 Wheel 16
3.1.1.1 Valve 16
3.1.2 Suspension 16
3.1.2.1 Suspension fork 16
3.1.2.2 Steel suspension fork 17
3.1.3 Brake system 17
3.1.3.1 Disc brake 17
3.1.4 Electric drive system 18
3.1.5 Rechargeable battery 18
3.1.5.1 Frame battery 19
3.1.5.2 Pannier rack battery 20
3.1.5.3 Integrated battery 20
3.1.6 On-board computer 21
3.1.6.1 USB port 21
3.1.7 Control panel 21
3.1.8 Riding light 21
3.1.9 Charger 21
3.2 Proper use 22
3.3 Improper use 23
3.3.1 Maximum permitted total weight 24
3.3.2 eBike Connect app 24
3.3.3 Data privacy information 24
3.4 Technical data 25
3.4.1 Pedelec 25
3.4.2 Emissions 25
3.4.3 Tightening torque 25
3.4.4 Bicycle lighting 25
3.4.5 Kiox on-board computer 25
3.4.6 Motor 25
3.4.6.1 Performance Line CX 25
3.4.7 Rechargeable battery 26
3.4.7.1 PowerTube 400 26
3.4.7.2 PowerTube 500 26
3.4.7.3 PowerTube 625 26
3.5 Description of controls and screens 27
3.5.1 Handlebars 27
3.5.2 On-board computer 27
3.5.2.1 Start screen 27
3.5.2.2 Status bar 29
3.5.2.3 Status screen 29
3.5.2.4 Quick menu 29
3.5.2.5 Settings 29
3.5.2.6 Additional journey information for
eShift Shimano DI2 and Rohloff 30
3.5.2.7 Additional eShift system setting 31
3.5.2.8 System message 31
3.5.2.9 ABS indicator lamp 31
3.5.3 Control panel 32
3.5.4 Gears 32
3.5.5 Battery level indicator 32
3.6 Environmental requirements 33
4 Transportation and storing 35
4.1 Physical transport characteristics 35
4.1.1 Designated handles/lifting points 35
4.2 Transportation 36
4.2.1 Using the brake transport securing
system 36
4.2.2 Transporting the pedelec 36
4.2.3 Shipping a pedelec 36
4.2.4 Transporting the battery 36
MY21P01 - 22_1.0_24.09.2020 3
Contents
4.2.5 Shipping the battery 36
4.3 Storing 37
4.3.1 Storage mode 37
4.3.1.1 Activating 37
4.3.1.2 Deactivating 37
4.3.2 Break in operation 37
4.3.2.1 Preparing a break in operation 37
4.3.2.2 Carrying out a break in operation 38
5 Assembly 39
5.1 Required tools 39
5.2 Unpacking 39
5.2.1 Scope of delivery 39
5.3 Commissioning 39
5.4 Preparing the battery 40
5.4.1 Checking the battery 40
5.4.2 Retrofitting a PowerTube
Adapter 400 or 500 40
5.4.3 Fit battery cover onto Bosch
PowerTube 625 battery (horizontal) 41
5.4.4 Fit battery cover onto Bosch
PowerTube 500 battery (horizontal) 42
5.5 Preparing the on-board computer 42
5.5.1 Installing the wheel in the Suntour fork 43
5.5.1.1 Screw-on axle (15 mm) 43
5.5.1.2 Screw-on axle (20 mm) 43
5.5.1.3 Quick release axle 44
5.5.1.4 Quick release 45
5.5.2 Checking the stem and handlebars 46
5.5.2.1 Checking the connections 46
5.5.2.2 Firm hold 46
5.5.2.3 Checking the headset backlash 46
5.6 Adjusting gear shift 47
5.6.1 Setting the shift cable play 47
5.6.2 Calibrating 47
5.7 Selling the pedelec 47
6 Operation 48
6.1 Risks and hazards 48
6.1.1 Personal protective equipment 49
6.2 Tips for a greater range 49
6.3 Error message 50
6.3.1 On-board computer 50
6.3.2 Rechargeable battery 52
6.4 Instruction and customer service 53
6.5 Adjusting the pedelec 53
6.5.1 Adjusting the saddle 53
6.5.1.1 Adjusting the saddle tilt 53
6.5.1.2 Determining the seat height 53
6.5.1.3 Adjusting the seat height with quick
release 54
6.5.1.4 Adjusting the seat position 54
6.5.2 Adjusting the handlebars 55
6.5.3 Adjusting the stem 55
6.5.3.1 Adjusting the height of the handlebars 55
6.5.3.2 Adjusting the quick release clamping
force 55
6.5.4 Setting the brake 56
6.5.4.1 Retracting the brake linings 56
6.5.4.2 Setting the grip distance on a
Magura HS22 brake lever 56
6.5.4.3 Setting the grip distance on a
Magura HS33 brake lever 56
6.5.4.4 Setting the pressure point on a
Magura brake lever 57
6.5.5 Adjusting the Suntour fork 58
6.5.5.1 Adjusting the negative deflection 58
6.5.5.2 Adjusting the steel suspension fork
negative deflection 58
6.5.5.3 Adjusting the air suspension fork
negative deflection 59
6.5.5.4 Adjusting the air suspension fork
rebound 59
6.5.6 Setting up the smart app 60
6.5.6.1 Creating a user ID 60
6.5.6.2 Connecting the on-board with the
smartphone 60
6.6 Accessories 61
6.6.1 Child seat 61
6.6.2 Trailer 62
6.6.2.1 Trailer approval for ENVIOLO hub gear 62
6.6.3 Pannier rack 63
6.6.4 Mobile holder 63
6.7 Check list before each ride 64
6.8 Using the kickstand 65
6.8.1 Raising the kickstand 65
6.9 Using the pannier rack 65
6.10 Using the saddle 65
6.11 Rechargeable battery 66
6.11.1 Integrated battery 66
6.11.1.1 Removing the integrated battery 66
6.11.1.2 Inserting the integrated battery 66
6.11.2 Charging the battery 67
6.12 Electric drive system 68
6.12.1 Switching on the electric drive system 68
6.12.2 Switching off the electric drive system 68
6.13 On-board computer 69
6.13.1 Inserting the on-board computer 69
6.13.2 Securing the on-board computer 70
6.13.3 Removing the on-board computer 70
6.13.3.1 Charging on the pedelec 70
6.13.3.2 Charging using the USB port 70
6.13.3.3 Switching the on-board computer on. 71
6.13.4 Switching off the on-board computer 71
6.13.5 Lock (premium function) 71
6.13.6 Using the USB port 71
6.13.6.1 Using the riding light 71
MY21P01 - 22_1.0_24.09.2020 4
Contents
6.13.7 Using the push assist system 72
6.13.8 Selecting the level of assistance 72
6.13.9 Operating the on-board computer 73
6.13.10 Opening the start screen 73
6.13.11 Opening screens 73
6.13.12 Opening the quick menu 73
6.13.13 Opening the status screen 73
6.13.14 Changing the settings 73
6.13.14.1Registration with eBike Connect 74
6.13.14.2Resetting daily mileage or average
values manually 74
6.13.14.3Resetting daily mileage or average
values automatically 74
6.13.14.4Resetting the range 74
6.13.14.5Configuring eShift 74
6.13.14.6Switching on Bluetooth® 74
6.13.14.7Switching off Bluetooth® 75
6.13.14.8Adding new device to Bluetooth® 75
6.13.14.9Removing device from Bluetooth® 75
6.13.14.10Setting the brightness 75
6.13.14.11Setting the clock 75
6.13.14.12Setting the date 75
6.13.14.13Setting the time zone 75
6.13.14.14Setting the clock format 75
6.13.14.15Selecting the backlight 75
6.13.14.16Selecting the unit of speed 75
6.13.14.17Select the language 75
6.13.14.18Resetting to factory settings 75
6.14 Brake 76
6.14.1 Using the brake lever 77
6.15 Suspension and damping 78
6.15.1 Adjusting the compression in the
Suntour fork 78
6.16 Gear shift 79
6.16.1 Selecting automatic or manual shift 79
6.16.2 Switching gear in automatic mode 79
6.16.3 Switching gear manually 80
6.16.3.1 Changing down 80
6.16.3.2 Changing up 80
6.17 Parking the pedelec 81
7 Cleaning and servicing 82
7.1 Cleaning after each ride 82
7.1.1 Cleaning the suspension fork 82
7.1.2 Cleaning the pedals 82
7.2 Basic cleaning 83
7.2.1 Cleaning the frame 83
7.2.2 Cleaning the stem 83
7.2.3 Cleaning the wheel 83
7.2.4 Cleaning chain wheels 83
7.2.5 Cleaning the chain 84
7.2.6 Cleaning gear shift 84
7.2.7 Cleaning the battery 84
7.2.8 Cleaning the on-board computer 84
7.2.9 Cleaning the motor 85
7.2.10 Cleaning the brake 85
7.2.11 Cleaning the saddle 85
7.3 Servicing 85
7.3.1 Servicing the frame 85
7.3.2 Servicing the stem 85
7.3.3 Maintaining the suspension fork 86
7.3.4 Servicing the drive elements 86
7.3.5 Servicing the pedals 86
7.3.6 Servicing the chain 86
7.4 Maintenance 86
7.4.1 Wheel 86
7.4.1.1 Checking the tyres 86
7.4.1.2 Checking the rims 86
7.4.1.3 Checking and adjusting the tyre
pressure – Dunlop valve 86
7.4.1.4 Checking and adjusting the tyre
pressure – Presta valve 87
7.4.1.5 Checking and adjusting the tyre
pressure – Schrader valve 87
7.4.2 Brake system 87
7.4.3 Checking the brake linings for wear 88
7.4.4 Checking the pressure point 88
7.4.5 Checking the brake discs for wear 88
7.4.6 Checking the electrical cables and
brake cables 88
7.4.7 Checking the gear shift 88
7.4.8 Checking the stem 88
7.4.9 Checking the USB port 88
7.4.10 Checking the chain tension 88
8 Maintenance 89
8.1 Suspension system 90
8.1.1 Rear frame damper 90
8.1.2 Suspension fork 91
8.1.3 Suspension seat post 92
8.2 Axle with quick release 92
8.2.1 Checking the quick release 93
8.3 Maintaining the stem 93
8.4 Adjusting the gear shift 93
8.4.1 Cable-operated gear shift, single-cable 93
8.4.2 Cable-operated gear shift, dual-cable 94
8.4.3 Cable-operated twist grip, dual-cable 94
9 Troubleshooting, fault clearance
and repair 95
9.1 Troubleshooting and fault clearance 95
9.1.1 Drive system or on-board computer
does not start up 95
9.1.2 Error message 95
9.1.3 Fault in the assistance system 96
9.1.4 Battery error 97
9.1.5 On-board computer error 98
MY21P01 - 22_1.0_24.09.2020 5
Contents
9.1.6 Lighting does not work 98
9.1.7 Other errors 98
9.2 Repair 99
9.2.1 Original parts and lubricants 99
9.2.2 Replacing the lighting 99
9.2.3 Adjusting the headlight 99
9.2.4 Tyre clearance check 99
10 Recycling and disposal 100
11 Documents 101
11.1 Parts list 101
11.1.1 Tecaro EVO NV Belt Automatic 101
11.2 Assembly report 102
11.3 Maintenance instructions 104
11.4 Charger operating instructions 108
12 Glossary 116
12.1 Abbreviations 118
12.2 Simplified terms 118
13 Appendix 119
I. Translation of the original EC/EU
Declaration of Conformity 119
II. Directive declaration of conformity
with RED Directive 120
III. Declaration of conformity for
incomplete machine 121
14 Keyword index 124
MY21P01 - 22_1.0_24.09.2020 6
About these operating instructions
Thank you for your trust!
Pegasus pedelecs are premium-quality vehicles.
You have made an excellent choice. Your
specialist dealer will provide you with guidance
and instruction and assemble your product. Your
specialist dealer will also be happy to assist you in
the future whether you require maintenance,
conversion or repair.
You are receiving these operating instructions
with your new pedelec. Please take time to
become familiar with your new pedelec and follow
the tips and suggestions in the operating
instructions. They will help you to enjoy your
pedelec for a long time to come. We hope you
have fun and wish you well on all of your rides!
These operating instructions are mainly designed
for the rider or the operator. They aim to ensure
that non-professionals can use the pedelec safely.
Download the operating
instructions onto your
phone at the following link,
so that you can use them
when you are out riding:
https://www.pegasus-
bikes.com/service/
downloads.html
Copyright
© ZEG Zweirad-Einkaufs-Genossenschaft eG
Distribution or reproduction of these operating
instructions and utilisation or communication of
their content is prohibited unless expressly
approved. Any infringement will render the
offender liable for compensation. All rights
reserved in the event that a patent, utility model or
industrial design is registered.
Editing
Text and images:
ZEG Zweirad-Einkaufs-Genossenschaft eG
Longericher Strasse 2
50739 Köln, Germany
Translation
RKT Übersetzungs- und Dokumentations-GmbH
Markenstrasse 7
40227 Düsseldorf, Germany
In case of any questions or problems
regarding these operating instructions,
please contact:
tecdoc@zeg.de
Notice
These operating instructions are not a substitute
for personal instruction by the supplying specialist
dealer.
These operating instructions are an integral part
of the pedelec. Therefore, if it is re-sold at a later
time, they must be handed over to the subsequent
owner.
Sections are also designed especially for the
specialist dealer. These sections aim to ensure
that specialist dealers complete initial assembly
and maintenance safely and reliably. The
sections for specialist dealers are highlighted in
grey and marked with a spanner symbol.
MY21P01 - 22_1.0_24.09.2020 7
About these operating instructions
1 About these operating
instructions
1.1 Manufacturer
The pedelec manufacturer is:
ZEG Zweirad-Einkaufs-Genossenschaft eG
Longericher Strasse 2
50739 Köln, Germany
Tel.: +49 221 17959 0
Fax: +49 221 1795931
E-mail: info@zeg.de
Subject to internal changes
The information contained in these operating
instructions are the approved technical
specifications at the time of printing. Any
significant changes are included in a new
published version of the operating instructions.
You will find any modifications to these operating
instructions at:
https://www.pegasus-bikes.com/service/
downloads.html.
1.2 Language
The original operating instructions are written in
German. A translation is invalid without the
original operating instructions.
1.3 Laws, standards and directives
The operating instructions comply with the
essential requirements specified in:
• Machinery Directive 2006/42/EC
• Electromagnetic Compatibility Directive 2014/30/
EU
• ISO 20607:2018 Safety of machinery –
Instruction handbook – General drafting
principles
• EN 15194:2018 Cycles – Electrically power
assisted cycles – pedelec bicycles
• EN 11243:2016, Cycles – Pannier racks for
bicycles – Requirements and test methods
• ISO 17100:2016-05 Translation Services –
Requirements for translation services.
1.4 For your information
Different markings are used in the operating
instructions to make them easier to read.
1.4.1 Warnings
Warnings indicate hazardous situations and
actions. You will find warnings in the operating
instructions:
Will lead to serious or even fatal injuries if
ignored. High-risk hazard.
May lead to serious or even fatal injuries if
ignored. Medium-risk hazard.
May lead to minor or moderate injuries if ignored.
Low-risk hazard.
Notice
May lead to material damage if ignored.
DANGER
!
WARNING
!
CAUTION
!
MY21P01 - 22_1.0_24.09.2020 8
About these operating instructions
1.4.2 Markups
You will find stylised forms of typeface in the
operating instructions:
Instructions for specialist dealers are highlighted
in grey. They are indicated by a screwdriver
symbol. Information for specialist dealers does
not require non-professionals to take any action.
Stylised form Use
Italics Glossary term
Underlined in blue Link
Underlined in grey Cross references
Check marks Requirements
Triangle Instruction for action
1Instruction for
action
Several instructions for
action in specified order
Result of the action
SPACED Indicators on the display
screen
• Bulleted lists
Only applies to pedelecs
with this equipment Each type has a different
kind of equipment. A
note beneath the
heading indicates
components which can
be used as an
alternative.
Table 1: Markups
MY21P01 - 22_1.0_24.09.2020 9
About these operating instructions
1.5 Nameplate
The nameplate is situated on the frame. You can
see the exact position of the nameplate in Figure 2.
You will find thirteen pieces of information on the
nameplate.
Figure 1: Example Nameplate
ZEG Zweirad-Einkaufs-
Genossenschaft eG
Longericher Str. 2
50739 Köln, Germany
Typ:
21-17-1017
0,25 kW / 25 km/h
zGG 150 kg
EPAC 25 kg
BJ 2020 / MJ 2021
EN 15194
nach
EPAC
2
3
1
4
5
6
7
89
12
13
10
11
No. Designation Description
1CE marking The manufacturer uses the CE marking to declare that the pedelec complies with
applicable requirements.
2 Manufacturer's contact details You can contact the manufacturer at the address. You can find more information in
Section 1.
3 Type number All pedelec models have an eight-digit type number, which is used to specify the design
model year, the type of pedelec and the version. You can find more information in Section
1.
4 Maximum continuous power The maximum continuous power is the greatest possible power for the electric motor
output shaft over 30 minutes.
5 Maximum permitted total weight The maximum permitted total weight is the weight of the fully assembled pedelec with the
rider and baggage.
6 Year of manufacture The year of manufacture is the year in which the pedelec was manufactured. The
production period is from August 2020 to July 2021.
7 Pedelec type You can find more information in Section 3.2.
8 Safety markings You can find more information in Section 1.4.
9 Disposal instructions You can find more information in Section 10.
10 Area of use You can find more information in Section 3.6.
11 Model year The model year refers to the first production year that the series-manufactured pedelec
was produced in the version concerned. The year of manufacture is different to the model
year in some cases.
12 Weight of the ready-to-ride pedelec The weight of the ready-to-ride pedelec is specified as a weight of 25 kg or above and
refers to its weight at the time of purchase. You must add each additional accessory to
the weight.
13 Shut-off speed The speed that the pedelec reaches at the moment when the current has dropped to zero
or to the no-load current value.
Table 2: Nameplate details
MY21P01 - 22_1.0_24.09.2020 10
About these operating instructions
1.6 Type number and model
These operating instructions are an integral part
of pedelecs with the type numbers:
1.7 Identifying the operating
instructions
The Identification number position is located on
bottom left-hand side on each page. The
identification number is composed of the
document number, the version number and the
release date.
Type no. Model Pedelec type
21-17-2141 Tecaro Evo NV Belt
Automatic, Wave City and trekking
bicycle
21-17-3139 Tecaro Evo NV Belt
Automatic, Gent City and trekking
bicycle
21-18-3140 Tecaro Evo NV Belt
Automatic, Trapez City and trekking
bicycle
Table 3: Type number, model and pedelec type
Identification number MY21P01 - 22_1.0_24.09.2020
MY21P01 - 22_1.0_24.09.2020 11
Safety
2 Safety
2.1 Residual risks
2.1.1 Risk of battery fire and explosion
The safety electronics may fail if the batteries are
damaged or faulty. The residual voltage can
cause a short circuit. The battery may self-ignite
and explode.
Only use and charge the battery and
accessories if they are in perfect condition.
Never open or repair the battery.
Batteries with external damage must be
removed from service immediately.
If a battery is dropped or struck, remove it from
service and keep it under observation for at
least 24 hours.
Faulty batteries are hazardous goods. Dispose
of faulty batteries in the correct manner. Store
battery in a dry place until disposal. Never
store in the vicinity of flammable substances.
The battery is only protected from spray water.
Penetration by water can cause a short circuit.
The battery may self-ignite and explode.
Never immerse the battery in water.
Put battery out of service if you suspect water
has penetrated it.
Temperatures over 60 °C can also cause liquid to
leak from the battery and the battery will become
damaged. The battery may self-ignite and
explode.
Protect the battery against heat.
Never store next to hot objects.
Never expose the battery to sustained direct
sunlight.
Avoid wide temperature fluctuations.
2.1.2 Risk of fire and explosion due to
short circuit in the battery
Metal objects may connect the battery's electrical
terminals. The battery may self-ignite and
explode.
Never insert paper clips, screws, coins, keys
and other small parts into the battery.
Chargers with excessive voltage damage
batteries. This may result in fire or an explosion.
Only use batteries approved for the pedelec.
Clearly label the supplied charger.
2.1.3 Fire hazard caused by overheated
charger
The charger heats up when charging the battery.
In case of insufficient cooling, this can result in fire
or burns to the hands.
Never use charger on a highly flammable
surface.
Never cover the charger during charging.
Never leave the battery unattended during
charging.
2.1.4 Electric shock caused by electric
drive system
Damaged chargers, cables and plug connectors
increase the risk of electric shock.
Check the charger, cable and plug connector
before each use. Never use a damaged
charger.
If water penetrates into the charger, there is a risk
of electric shock.
Never charge the battery outdoors.
MY21P01 - 22_1.0_24.09.2020 12
Safety
2.1.5 Risk of a fall due to incorrectly set
quick releases
Excessively high clamping force will damage the
quick release and cause it to lose its function.
Insufficient clamping force will result in
unfavourable transmission of force. This can
cause components to break. This will cause a
crash with injuries.
Never fasten a quick release using a tool (e.g.
hammer or pliers).
Only use the clamping lever with the specified
set clamping force.
2.1.6 Risk of fire and burns due to hot
motor
The motor housing becomes hot when riding.
Touching it may cause burns to the skin or other
objects.
Never touch the motor housing directly after
riding.
Never place the pedelec on a flammable
surface, such as grass or wood, directly after
use.
2.1.7 Key breaking off
If you leave a key inserted when riding or
transporting the pedelec, it may break off or the
locking system may open accidentally.
Remove the key to the battery lock.
2.2 Toxic substances
2.2.1 Brake fluid
Brake fluid may leak out after an accident or due
to material fatigue. Brake fluid can be fatal if
swallowed or inhaled.
Never dismantle the brake system.
Avoid contact with skin.
Do not inhale vapours.
2.2.2 Suspension oil
Suspension oil in the fork and the rear frame
damper is toxic to the touch, irritates respiratory
tracts and causes cancer, sterility and mutation in
germ cells.
Never dismantle the rear frame damper or the
suspension fork.
Avoid contact with skin.
2.2.3 Defective battery
Liquids and vapours may leak from damaged or
faulty batteries. Excessively high temperatures
may also cause liquids and vapours to leak from
the battery. Such liquids and vapours can irritate
the airways and cause burns.
Never dismantle the battery.
Avoid contact with skin.
Do not inhale vapours.
2.3 Requirements for the rider
The rider must demonstrate adequate physical,
motor and mental abilities to ride on public roads.
A minimum age of 14 years is recommended.
2.4 Vulnerable groups
Keep batteries and charger away from children
and people with reduced physical, sensory or
mental capabilities or lacking in experience and
knowledge.
If minors use the pedelec, a legal guardian must
should provide them with comprehensive
instructions.
2.5 Personal protective equipment
Wear a suitable cycling helmet, sturdy footwear
and typical close-fitting clothing to provide
protection.
MY21P01 - 22_1.0_24.09.2020 13
Safety
2.6 Safety markings and safety
instructions
The nameplate contains these safety markings
and safety instructions:
2.7 What to do in an emergency
2.7.1 Dangerous situation in road traffic
In the event of any hazards or dangers in road
traffic, apply the brakes on the pedelec until it
comes to a halt. The brake acts as an
emergency stop system in such cases.
2.7.2 Leaked brake fluid
Remove those affected from the danger area to
fresh air.
Never leave those affected unattended.
Immediately remove any clothing items
contaminated with brake fluid.
Never inhale vapours. Ensure sufficient
ventilation.
Wear gloves and safety gloves as protective
equipment.
Keep unprotected persons away.
Take care with leaked brake fluid as it poses a
slip hazard.
Keep leaked brake fluid away from naked
flames, hot surfaces and sources of ignition.
Avoid contact with skin and eyes.
After inhalation
Take in fresh air. Immediately consult a doctor
in case of any discomfort.
After skin contact
Wash affected skin with soap and water and
rinse well. Remove contaminated clothing.
Consult doctor in the event of pain or
discomfort.
After contact with eyes
Rinse eyes under flowing water for at least ten
minutes with the lids open; also rinse under
lids. Immediately consult a doctor in case of
any pain or discomfort.
After swallowing
Rinse out mouth with water. Never induce
vomiting. Risk of aspiration!
Symbol Explanation
General warning
Adhere to the instructions for use
Table 4: Meaning of safety markings
Symbol Explanation
Read the instructions
Separate collection of electrical
and electronic devices
Separate collection of ordinary
and rechargeable batteries
Must not be thrown into fire
(burning prohibited)
It is forbidden to open any
batteries
Device of protection class II
Only suitable for use indoors
Fuse (device fuse)
EU conformity
Recyclable material
Protect from temperatures
above 50 °C and direct sunlight
Table 5: Safety instructions
max. 50°C
MY21P01 - 22_1.0_24.09.2020 14
Safety
If a person is lying on their back and vomiting,
place them in the recovery position. Seek
medical advice immediately.
Environmental protection measures
Never allow brake fluid to flow into the sewage
system, water courses or groundwater.
Notify the relevant authorities if fluid
penetrates the ground, water courses or the
sewage system.
Consult a doctor immediately in the event of
any pain or discomfort caused by combustion
gas or leaking fluids.
2.7.3 Battery vapours emitted
Vapours may be emitted if the battery is damaged
or used improperly. The vapours may cause
respiratory tract irritation.
Get into fresh air.
Consult doctor in the event of pain or
discomfort.
After contact with eyes
Carefully rinse eyes with plenty of water for at
least 15 minutes. Protect unaffected eye. Seek
medical advice immediately.
After skin contact
Remove any solid particles immediately.
Rinse the affected area with plenty of water for
at least 15 minutes. Then dab the affected skin
gently. Do not rub dry.
Remove contaminated clothing immediately.
Immediately consult a doctor if there is any
redness, pain or discomfort.
2.7.4 Battery fire
The safety electronics may fail if the battery is
damaged or faulty. The residual voltage can
cause a short circuit. The battery may self-ignite
and explode.
1Keep your distance if the battery becomes
deformed or starts to emit smoke.
2If charging, remove the plug connector from
the socket.
3Contact the fire service immediately.
Use Class fire extinguishers to put out the fire.
Never extinguish damaged batteries with water
or allow them to come into contact with water.
Inhaling vapours can cause intoxication.
Stand on the side of the fire where the wind is
blowing from.
Use breathing apparatus if possible.
2.7.5 Leaked brake fluid
The brake system must be repaired immediately if
brake fluid leaks out. Dispose of leaking brake
fluid in an environmentally responsible way in
accordance with statutory regulations.
Contact your specialist dealer.
2.7.6 Oil and lubricant leaks from the fork
Dispose of oils and lubricants which have leaked
from the rear frame damper in an environmentally
responsible way in compliance with statutory
regulations.
Contact your specialist dealer.
2.7.7 Oil and lubricant leaks from the rear
frame damper
Dispose of oils and lubricants which have leaked
from the rear frame damper in an environmentally
responsible way in accordance with statutory
regulations.
Contact your specialist dealer.
MY21P01 - 22_1.0_24.09.2020 15
Overview
3Overview
Figure 2: Pedelec viewed from right: BULLS Copperhead Evo AM3 used as example
1 Front wheel
2Fork
3 Front wheel guard
4 Headlight
5 Handlebars
6Stem
7Frame
8 Seat post
9 Saddle
10 Pannier rack
11 Reflector and rear light
12 Rear wheel guard
13 Kickstand
14 Rear wheel
15 Chain
16 Chain guard
17 Motor
18 Pedal
19 Battery and nameplate
1
2
4
8910
15 16 19
5
67
17
3
1112
13
14
18
MY21P01 - 22_1.0_24.09.2020 16
Overview
3.1 Description
3.1.1 Wheel
Figure 3: Visible wheel components
1Tyres
2 Rim
3 Spoke
4 Spoke nipples
5Hub
6Valve
The wheel comprises the wheel itself, an inner
tube with a valve and a tyre.
3.1.1.1 Valve
Each wheel has a valve. It is used to fill the tyre
with air. There is a valve cap on each valve. The
screw-on valve cap keeps out dust and dirt.
The pedelec has either
• a classic Dunlop valve,
• a French valve (also known as a Sclaverand or
Presta valve) or
• a Schrader valve.
3.1.2 Suspension
3.1.2.1 Suspension fork
Unlike a rigid fork, a suspension fork has two
functions which improve floor contact and comfort:
suspension and damping. The suspension prevents
an impact, such as one caused by a stone lying in the
pedelec's path, from being channelled directly into
the rider's body via the fork. The impact is absorbed
by the suspension system instead. This causes the
suspension fork to compress.
Figure 4: Pedelec without suspension (1) and with
suspension (2)
After compressing, the suspension fork returns to
its original position. If there is a damper, it
decelerates movement, preventing the
suspension system from springing back in an
uncontrolled manner and stopping the fork from
vibrating up and down. Dampers which dampen
compressive deflection movements, i.e. a
compression load, are called compression
dampers or compression dashpots.
Dampers which dampen rebound deflection
movements, i.e. a rebound load, are called
rebound dampers or dashpots.
The compression can be disabled in any suspension
fork. A suspension fork will then behave like a rigid
fork.
1
2
3
6
5
4
12
MY21P01 - 22_1.0_24.09.2020 17
Overview
3.1.2.2 Steel suspension fork
The stem and handlebars are fastened to the fork
steerer (1). The wheel is fastened to the quick
release axle (6).
Figure 5: Example showing Suntour fork
Other elements: the setting wheel for negative
deflection (9), crown (3), Q-Loc (5), dust seal (4),
fork end (7) and stanchion (8)
3.1.3 Brake system
Every pedelec has a hydraulic brake system. The
brake fluid is in a closed hose system. If the rider
pushes the brake lever, the brake fluid activates
the brake on the wheel.
The mechanical brakes are used as an
emergency stop system and bring the bicycle to a
halt quickly and safely in the event of an
emergency.
3.1.3.1 Disc brake
Figure 6: Brake system with disc brake – example
1Brake disc
2 Brake calliper with brake linings
3Handlebars with brake lever
4 Front wheel brake disc
5 Rear wheel brake disc
On a pedelec with a disc brake, the brake disc is
screwed permanently to the wheel hub. The brake
lever is pushed to increase brake pressure. The
brake fluid is used to transfer pressure through
the brake cables to the cylinders in the brake
calliper. The braking force is boosted by a speed
reduction and applied to the brake linings. These
apply the brake disc mechanically. If the brake
lever is pushed, the brake linings are pressed
against the brake disc and the wheel movement is
decelerated until it comes to a stop.
1
1
2
3
4
5
6
8
9
7
1
3
4
5
MY21P01 - 22_1.0_24.09.2020 18
Overview
3.1.4 Electric drive system
The pedelec is driven by muscle power applied to
the chain drive. The force which is applied by
pedalling in the direction of travel drives the front
chain wheel. The chain transmits the force onto
the rear chain wheel and then onto the rear wheel.
Figure 7: Diagram of mechanical drive system
1 Direction of travel
2 Chain
3 Rear chain wheel
4 Front chain wheel
5 Pedal
The pedelec also has an integrated electric drive
system in addition to its mechanical drive system.
As soon as the required muscle power from the
rider pedalling passes a certain level, the motor is
activated gently and assists the rider’s pedalling
motion. The pre-set level of assistance
determines the motor output.
The pedelec does not have a separate emergency
shut-off button. The electric drive system can be
stopped by removing the on-board computer in the
event of an emergency. The mechanical brakes
are used as an emergency stop system and bring
the bicycle to a halt quickly and safely in the event
of an emergency.
The motor switches off automatically as soon as
the rider no longer pedals, the temperature is
outside the permitted range, there is an overload
or the shut-off speed of 25 km/h has been
reached.
The electric drive system is made up of
8 components:
Figure 8: Diagram of electric drive system
1 Headlight
2 On-board computer,
3 Control panel
4.1 Integrated battery
4.2 Frame battery
4.3 Pannier rack battery
5 Rear light
6 Electric gear shift (alternative)
7Motor
• A charger designed for the battery.
A push assist system can be activated. The speed
depends on the selected gear. The motor
continues to drive the pedelec as long as the rider
presses the push assist button on the handlebars.
The speed can be a maximum of 6 km/h in this
case. The electric drive system stops when the
push assist button is released.
3.1.5 Rechargeable battery
Bosch batteries are lithium ion batteries which are
developed and manufactured to the latest
technical standards. These batteries meet and
exceed applicable industrial safety standards.
The battery has an internal electronic protection
circuit, which is specifically designed for the
charger and the pedelec. The battery temperature
is monitored at all times. Each individual cell in a
Bosch battery is protected by a steel cup and
cased in a plastic housing. You must not open this
housing. You must also avoid mechanical loads or
exposure to intense heat since they may damage
the battery cells and cause flammable contents to
leak out.
1
2
543
B
1
34.14.3 4.2
5
2
MY21P01 - 22_1.0_24.09.2020 19
Overview
The battery is protected against deep discharge,
overcharging, overheating and short circuit. In the
event of a hazard, a protective circuit switches the
battery off automatically.
The battery has a high energy content when
charged. The substances in lithium-ion battery
cells may become inflammable under certain
conditions. You will find codes of practice for their
safe handling in Section 2 Safety and Section 6.9
Rechargeable battery in the operating
instructions.
If the electric drive system is not used for about
10 minutes (e.g. the pedelec is stationary) and no
button has been pressed on the on-board
computer or the control panel, the electric drive
system and the battery switch off automatically to
save energy.
The type and duration of operating conditions
have a significant effect on the battery life. Just
like any other lithium-ion battery, the Bosch
battery will age naturally, even if it is not being
used.
Its battery life can be extended if the battery is well
maintained and, more importantly, stored at the
correct temperatures. The charging capacity will
decrease with age, even if the battery is
maintained properly. If the operating time is
severely shortened after charging, this is a sign
that battery has reached the end of its useful life.
Battery performance is reduced when the
temperature drops since this increases electrical
resistance. As a result, you should expect the
range to be shorter than normal in winter. We
recommend using thermal protection sleeves
when riding longer distances in the cold.
The pedelec features either an integrated battery,
a pannier rack battery or a frame battery. Each
battery has its own lock.
Three different types of frame batteries can be
fitted: A frame battery, a pannier rack battery or an
integrated battery
3.1.5.1 Frame battery
Figure 9: Details of frame battery
1 Battery housing
2 Battery lock
3 Key for the battery lock
4 On-Off button (battery)
5 Battery level indicator
6 Charging port cover
7 Port for charger plug
PowerPack 300 PowerPack 400 PowerPack 500
Table 6: Overview of frame batteries
1
2
4
5
67
3
MY21P01 - 22_1.0_24.09.2020 20
Overview
3.1.5.2 Pannier rack battery
Three different types of pannier rack batteries can
be fitted:
Figure 10: Details of pannier rack battery
1 Battery housing
2 Charging port for charger plug
3 Charging port cover
5Battery lock
6 Key for the battery lock
7Battery level indicator
8 On-Off button (battery)
3.1.5.3 Integrated battery
Two different types of pannier rack batteries can
be fitted:
Figure 11: Example of integrated battery in detail
1 Key for the battery lock
2 Retainer guard
3 Securing hook
4 On-Off button (battery)
5Battery level indicator
6 Integrated battery housing
PowerPack 300 PowerPack 400 PowerPack 500
Table 7: Overview of pannier rack batteries
1
2
3
4
5
6
78
PowerTube 400
(vertical/horizontal) PowerTube 500
(vertical/horizontal) PowerTube 625
(vertical/ horizontal)
Table 8: Overview of frame batteries
1
2
3
4
5
2
6
MY21P01 - 22_1.0_24.09.2020 21
Overview
3.1.6 On-board computer
Figure 12: Kiox on-board computer
The on-board computer displays the main drive
system functions and the ride data. The drive
system can be switched off by removing the on-
board computer. The pedelec's battery powers the
on-board computer if the on-board computer is
inserted in the mount, a sufficiently charged
battery is inserted into the pedelec and the drive
system is switched on. If the on-board computer is
removed from its mount, power is supplied from
the on-board computer rechargeable battery. If
the on-board computer battery is low, a warning
message is shown on the screen. If the on-board
computer is removed from its mount and not
switched off, information on the last trip distance
travelled and status information will be displayed
after one another in a loop. If no button is pressed
after its removal from its mount, the on-board
computer will switch off after 1 minute. The date
and time will be maintained for a maximum of
three months without needing to charge the
display battery. When it is switched on again, the
date and time will be reset if there is a Bluetooth®
connection to the app and successful GPS
localisation on the smartphone. Registration or
log-in is required on the eBike Connect portal or
the eBike Connect app to log activities. You need
to agree to location data being saved on the portal
or the app to log activities. Only then will your
activities be displayed on the portal or app. Your
location will only be logged if the on-board
computer is connected to the eBike Connect app.
3.1.6.1 USB port
There is a USB port under the rubber cover
beneath the on-board computer.
The USB connection can be used to operate or
charge most devices which can be recharged via
USB, such as different mobile telephones. The
on-board computer and a sufficiently charged
battery must be in use on the pedelec to charge
devices.
3.1.7 Control panel
The on-board computer is controlled using the 6
buttons on the control panel on the handlebars.
Figure 13: Control panel
3.1.8 Riding light
When the riding light is activated, the headlight
and the rear light are switched on together.
3.1.9 Charger
Each pedelec is supplied with a charger. As a
general rule, any BOSCH charger may be used:
• The 2 A compact charger
• The 4 A standard charger
• The 6 A fast charger
Observe the operating instructions in the section
on Documents.
Charge voltage 5V
Charging current Max. 1000 mA
Table 9: USB port technical data
MY21P01 - 22_1.0_24.09.2020 22
Overview
3.2 Proper use
The pedelec must only be used in perfect, fully
functional condition. National requirements may
apply to the pedelec which the standard
equipment may not meet. For riding on public
roads, some special regulations apply in relation
to the riding light, reflectors and other components.
The general laws and the regulations for the
prevention of accidents and environmental
protection in the respective country of use must be
adhered to. All check lists and instructions for
actions in these operating instructions met.
Approved accessories can be installed by
specialist staff.
The rechargeable batteries are designed to
supply power to the pedelec motor only and must
not be used for other purposes.
Each pedelec is assigned a pedelec type, which
determines its proper use, function and area of
use.
City and trekking
bicycles
Child's bicycles/
bicycles for young
adults
Mountain bikes Racing bicycle Cargo bike Folding bicycle
City and trekking
bicycles are designed
for daily, comfortable
use. They are suit-
able for riding on
public roads.
The legal guardians
of minor riders must
read and understand
these operating
instructions before
commissioning.
The contents of these
operating instruc-
tions must be
communicated to the
riders in an age-
appropriate manner.
The cycles for chil-
dren and young
adults are suitable for
riding on public
roads. The size of the
pedelec must be
checked regularly for
orthopaedic reasons.
A check must be
made at least every
three months to make
sure that the
maximum permitted
total weight is being
observed.
Mountain bikes are
designed for sporting
use. The design char-
acteristics include a
short wheelbase, a
sitting position with
the rider inclined
towards the front, and
a brake requiring low
actuation force.
A mountain bike is a
piece of sporting
equipment. It requires
an adaptation period
and the rider must be
physically fit. Use
requires the appro-
priate training; in
particular riding in
bends and braking
should be practised.
The strain on the
rider, in particular the
hands and wrists,
arms, shoulders,
neck and back, is
accordingly high.
Inexperienced riders
tend to brake exces-
sively and lose
control as a result.
A racing bicycle is
designed for fast
rides on roads and
paths with a good,
undamaged road
surface.
A racing bicycle is a
piece of sporting
equipment and not a
means of transport. A
racing bicycle is char-
acterised by its light-
weight structure and
a design which is
stripped to the
minimum parts
required for riding.
The frame geometry
and the layout of the
operating elements
are designed in such
a way that the bicycle
can be ridden at high
speeds. The frame
design requires prac-
tice to ensure the ride
is able to ride slowly,
apply the brakes and
get on and off the
bike safely.
The sitting position is
athletic. The strain on
the rider, in particular
the hands and wrists,
arms, shoulders,
neck and back, is
accordingly high. The
sitting position there-
fore requires phys-
ical fitness.
The cargo bike is suit-
able for daily trans-
portation of loads on
public roads.
The transportation of
loads requires skill
and physical fitness
in order to balance
the additional weight.
The very varied
loading conditions
and weight distribu-
tions require special
practice and skill
when braking and
riding in bends.
A longer period is
required to adaptation
to the length, width
and turning circle.
You need to be
cautious when riding
a cargo bike. You
must pay attention to
the traffic on public
roads and the condi-
tion of the route
accordingly.
The folding bicycle is
suitable for use on
public roads.
A folding bicycle can
be folded up and is
thus suitable for
space-saving trans-
portation, for example
on public transport or
in a car.
The folding function
of the folding bicycle
makes it necessary to
use smaller wheels
and longer brake
cables and Bowden
cables. Therefore, in
case of an increased
load, a reduction in
riding stability and
braking power, dimin-
ished comfort and
reduced durability are
to be expected.
Table 10: Proper use for each pedelec type
MY21P01 - 22_1.0_24.09.2020 23
Overview
3.3 Improper use
Failure to adhere to the proper use poses a risk of
personal injury and material damage. It is
prohibited to use the pedelec in the following
ways:
• when the electrical drive system has been
manipulated
• riding with a damaged or incomplete pedelec
• riding over steps
• riding through deep water
• charging with an incorrect charger
• lending the pedelec to untrained riders
• carrying other people
• riding with excessive baggage
• riding with no hands
• riding on ice and snow
• improper servicing
• improper repair
• tough areas of use, such as professional
competitions
• stunt riding or acrobatics.
City and trekking
bicycles
Child's bicycles/
bicycles for young
adults
Mountain bikes Racing bicycle Cargo bike Folding bicycle
City and trekking bicy-
cles are not sports
bicycles. If used for
sports, the rider can
expect reduced riding
stability and dimin-
ished comfort.
Cycles for children
and young adults are
not toys.
Mountain bikes must
be retrofitted with
lighting, a bell and
other fittings as
specified by national
laws and regulations
before they are used
on public roads.
Racing bikes must
be retrofitted with
lighting, a bell and
other fittings as
specified by national
laws and regula-
tions before they are
used on public
roads.
A cargo bike is not a
touring bicycle or a
sports bicycle.
The folding bicycle is
not a sports bicycle.
Table 11: Information on improper use
MY21P01 - 22_1.0_24.09.2020 24
Overview
3.3.1 Maximum permitted total weight
The pedelec may only be loaded to its maximum
permitted total weight (PTW). The maximum
permitted total weight is the weight of the fully
assembled pedelec with the rider and baggage.
3.3.2 eBike Connect app
The Kiox on-board computer is designed to
control a Bosch e-bike system and display ride
data.
A compatible smartphone with the eBike Connect
app (available from the App Store or the Google
Play Store) and registration on the eBike Connect
Portal (www.ebike-connect.com) are required to
use all the features that the Kiox on-board
computer offers. Neither is included in the scope
of delivery.
3.3.3 Data privacy information
When the pedelec is connected to the BOSCH
diagnosis tool, data is transferred to Bosch eBike
Systems (Robert Bosch GmbH) regarding the use
of rechargeable battery, including its temperature
and cell voltage, to help improve the product. You
will find more detailed information on the BOSCH
website: www.bosch-ebike.com/en/.
Type no. Model PTW
21-17-2141 Tecaro Evo NV Belt
Automatic, Wave 150 kg
21-17-3139 Tecaro Evo NV Belt
Automatic, Gent 150 kg
21-18-3140 Tecaro Evo NV Belt
Automatic, Trapez 150kg
MY21P01 - 22_1.0_24.09.2020 25
Overview
3.4 Technical data
3.4.1 Pedelec
3.4.2 Emissions
*The safety requirements as per Electromagnetic Compatibility
Directive 2014/30/EU have been met. The pedelec and the
charger can be used in residential areas without restriction.
3.4.3 Tightening torque
*if there is no other data on the component
3.4.4 Bicycle lighting
3.4.5 Kiox on-board computer
A) At an ambient temperature < 25 °C
B) Not included in the scope of delivery
C) With the USB cover closed
3.4.6 Motor
3.4.6.1 Performance Line CX
Only applies to pedelecs with this equipment
Transportation temperature 5°C - 25°C
Ideal transportation temperature 10 °C - 15 °C
Storage temperature 10 °C - 30 °C
Ideal storage temperature 10 °C - 15 °C
Operating temperature 5°C - 35°C
Work environment temperature 15 °C - 25 °C
Charging temperature 0°C - 40°C
Power output/system 250 W (0.25 kW)
Shut-off speed 25 km/h
Table 12: Pedelec technical data
A-weighted emission sound pressure
level
<70dB(A)
Total vibration level for the hands and
arms
<2.5m/s²
Highest effective value of weighted
acceleration for the entire body
<0.5m/s²
Table 13: Emissions from the pedelec*
Axle nut tightening torque 35 Nm - 40 Nm
Handlebars clamping screw maximum
tightening torque*
5Nm - 7Nm
Table 14: Tightening torque values
Voltage about 12 V
Maximum output
Front light 17.4 W
Rear light 0.6 W
Table 15: Technical data for vehicle lighting
Internal lithium ion battery 3.7 V
230 mAh
Operating temperature -5 °C - +40 °C
Storage temperature -10 °C - +40 °C
Charging temperature 0°C - +40°C
Protection rating
(with USB cover closed)
IPx7 C)
Weight about 0.06 kg
USB port
Max. charging current for USB port 1000 mA A)
USB port charge voltage 5V
USB charging cable 1 270 016 360 B)
Bluetooth® low energy®
Frequency 2400-2480 MHz
Transmitting capacity < 10 mW
Table 16: Technical data for Kiox on-board computer
(BUI330)
Maximum continuous power 250 W
Max. torque 85 Nm
Nominal voltage 36 V DC
Protection class IP54
Weight 3 kg
Operating temperature -5 °C - +40 °C
Storage temperature -10 °C - +40 °C
Table 17: Technical data for Performance Line motor CX,
BDU450CX
MY21P01 - 22_1.0_24.09.2020 26
Overview
3.4.7 Rechargeable battery
3.4.7.1 PowerTube 400
Only applies to pedelecs with this equipment
3.4.7.2 PowerTube 500
Only applies to pedelecs with this equipment
3.4.7.3 PowerTube 625
Only applies to pedelecs with this equipment
Nominal voltage 36 V
Nominal capacity 11 Ah
Energy 400 Wh
Weight 2.9 kg
Protection class IP54
Operating temperature -5 °C - +40 °C
Storage temperature +10 °C - +40 °C
Permitted charging temperature
range
0°C - + 40°C
Table 18: Technical data for PowerTube 400, BBP282 and
BBP283 vertical batteries
Nominal voltage 36 V
Nominal capacity 13.4 Ah
Energy 500 Wh
Weight 2.9 kg
Protection class IP54
Operating temperature -5 °C - +40 °C
Storage temperature +10 °C - +40 °C
Permitted charging temperature
range
0°C - + 40°C
Table 19: Technical data for PowerTube 500, BBP280
horizontal and BBP281 vertical batteries
Nominal voltage 36 V
Nominal capacity 16.7 Ah
Energy 625 Wh
Weight 3.5 kg
Protection class IP54
Operating temperature -5 °C - +40 °C
Storage temperature +10 °C - +40 °C
Permitted charging temperature
range
0°C - + 40°C
Table 20: Technical data for PowerTube 625, BBP282 and
BBP283 vertical batteries
MY21P01 - 22_1.0_24.09.2020 27
Overview
3.5 Description of controls and
screens
3.5.1 Handlebars
Figure 14: Detailed view of pedelec from rider position,
example
3.5.2 On-board computer
Figure 15: Overview of the on-board computer structure
and operating elements
When the on-board computer is inserted in its
mount, the following pages are accessed one
after the other:
– Start screen
– Clock and range
– Trip distance and trip time
– Power and pedalling frequency
– Average speed and maximum speed
– Trip distance, range, output and heart frequency*
– Heart frequency
– Calorie consumption and total trip distance
– Status screen
*Only if heart rate monitor is available
3.5.2.1 Start screen
The START SCREEN will appear as soon as the
on-board computer is inserted into its mount. The
START SCREEN features ten on-board
computer screens:
Figure 16: Overview of start screen
1. Unit of speed
The unit of speed is displayed in km/h or mph.
1 Rear brake lever
2Bell
3 On-board computer
4 Control panel
5 Front brake lever
6 Lever for hydraulic seat post
7 Shift indicator
8Twist grip
Symbol Use
1 Riding light button
2 Display
3 On-Off button (on-board computer)
4 USB port protective flap
Table 21: Operating elements overview
1
2
5
6
4
7
8
3
1
2
3
4
1 Unit of speed
2 Battery level indicator
3 Riding light symbol
4 Selected level of assistance indicator
5 Clock indicator
6 Power evaluation indicator
7 Own power indicator
8 Motor power indicator
9 Guidance bar
10 Speed indicator
4
1
2
3
8
9
5
6
7
10
MY21P01 - 22_1.0_24.09.2020 28
Overview
2. Battery level indicator
If the on-board computer is removed
from its mount, the last battery level
message is saved. The battery level
indicator can be read on the status
screen and in the status bar. You can also see the
battery charge level on the LEDs on the battery
itself.
A suitable message will be displayed if the battery
is being recharged on the pedelec. If the on-board
computer is removed from its mount, the last
battery level message is saved.
3. Riding light symbol
The riding light symbol is shown when the
riding light is on.
4. Level of assistance
The higher the level of assistance, the more the
drive system assists the rider when pedalling.
eMTB mode is available for Performance Line CX
drives. In eMTB mode, the assistance factor and
the torque are dynamically adjusted depending on
the pedalling force applied to the pedals. If the
pedelec has been configured with “eMTB mode”,
“eMTB mode” appears briefly when the SPORT
level of assistance is selected.
5. Clock indicator
The time is displayed in either 12-hour or 24-hour
format.
6. Power evaluation indicator
The power evaluation provides a graphic display
of the current speed (white bar) in relation to the
average speed. The graph allows the rider to see
directly whether the current speed is above or
below their average speed.
– Left of the black bar = below average speed
– Right of the black bar = above average speed
7. Own power
The power that the rider is currently applying to
the pedals is displayed as a bar.
8. Motor power
The motor power used is displayed as a bar. The
maximum motor power depends on the selected
level of assistance
9. Guidance bar
The guidance bar will tell the rider which screen
they are on. The screen that is open is highlighted.
10 Speed
The speed is displayed either in km/h or mph.
Colour of
screen Explanation
White The battery charge level is over 30 %.
Yellow The battery charge level is between 15% and 30%.
Red The battery charge level is between 0% and 15%.
Red + ! The capacity for drive assistance has been used up.
The assistance is switched off. The remaining
capacity is reserved for lighting and the on-board
computer.
The battery capacity is sufficient for about 2 hours
more lighting.
Level of assistance Use
OFF When the drive system is switched on,
the motor assistance is switched off.
The pedelec can be used like a normal
bicycle by simply pedalling. The push
assist system cannot be activated.
ECO Limited assistance with maximum
efficiency for maximum range
TOUR Constant assistance, for long-range
tours
SPORT/eMTB
SPORT Powerful assistance for sport rides on
mountainous routes and on urban roads
Table 22: Overview of levels of assistance
eMTB
available in
combination with
motors: BDU250P
CX, BDU365,
BDU450 CX and
BDU480 CX motors
Optimum assistance on any terrain,
sporty start-up, improved dynamics and
maximum performance
TUR BO Maximum assistance up to high
pedalling frequencies, for sport riding
Level of assistance Use
Table 22: Overview of levels of assistance
MY21P01 - 22_1.0_24.09.2020 29
Overview
3.5.2.2 Status bar
Overview of status bar
The battery level indicator (1), the riding light
symbol (2), the indicator for the selected level of
assistance (3) and the clock (4) form the status
bar and are displayed on all screens. If a value is
already displayed on a screen, it is replaced by
another value.
3.5.2.3 Status screen
The current time, the charge level for all the
pedelec’s (e-bike’s) batteries and the charge level
for the smartphone battery, if the smartphone is
connected via Bluetooth®, are displayed on the
status bar on the STATUS SCREEN.
Below, there are icons to display an activated
Bluetooth® function or a device connected via
Bluetooth®, such as a heart rate monitor. The
date of the last synchronisation between the
smartphone and Kiox is also displayed.
3.5.2.4 Quick menu
You can use the QUICK MENU to display
selected settings which can also be adjusted while
you are riding. The following settings can be made
on the quick menu.
3.5.2.5 Settings
All system and service-relevant values can be
read and changed in the settings. The settings
menu structure is customised and may change
when components or services are added.
Table 23: Basic structure of Kiox menu and sub-menu
41
2
3
Explanation
<TRIP RESET?> All data are reset to zero for the
trip distance up until this point.
<ESHIFT> The pedalling frequency can be
set.
Menu Submenu
Registration
My eBike
→ <Reset>
→ <Auto reset [Current value]>
→ <Range>
→<eShift>
→ <Wheel circum>
→ <Service: [DD. Mon. YYYY] or after [xxxxx] [km]>
→ <Components>
Bluetooth®
My Profi
Sys settings
→ <Brightness>
→ <Clock>
→ <Date [DD.Mon.YYYY]
→ <Time zone>
→ <24-hour>
→ <Light backlight>
→ <Language>
→ <Factory settings>
Information
→ <Introduction to Kiox>
→ <Registration>◦
→ <FAQs>
→ <Introduction to Kiox>
→ <Certificates>
→ <Licence info>◦
→ <Contact>
MY21P01 - 22_1.0_24.09.2020 30
Overview
– Registration
Registration with eBike Connect. This menu item is
only displayed if the rider has not registered with eBike
Connect yet.
–Bluetooth®
→ Switching the Bluetooth® function on and off
→ Add new device or remove a device no longer
needed
→ Display connected devices
– My profile
The active user's details.
–My eBike
Menu with seven settings for the pedelec.
→ <Reset>
Displays the point in time of the last reset. Counters
such as daily mileage or average values can be re-set
manually.
→ <Auto reset [Current value]>
Counters such as daily mileage or average values can
be re-set automatically. You can choose between
<Off>, <Daily> or <After 4 hours>
→ <Range>
This is where the value of the range can be reset.
→ <eShift>
If the pedelec is fitted with eShift, this is where the
eShift system is configured. The pedalling frequency
and the start gear can be set.
→ <Wheel circum>
Adjust the wheel circumference value or reset to the
standard setting. The manufacturer wheel
circumference can be changed by ± 5%.
→ <Service: [DD. Mon. YYYY] or after [xxxxx]
[km]>
The manufacturer or specialist dealer can enter a
mileage and/or period for the servicing date. Is only
displayed if information has been entered.
→ <Components>
Display for the components concerned showing the
serial number, hardware version, software version and
other specifications relevant for components.
– Sys settings
On-board computer settings
→ <Brightness>
→ <Clock>
Setting the clock
→ <Date [DD.Mon.YYYY]>
Setting the date
→ <Time zone>
Selecting time zone
→ <24 hours>
Display time in either 12-hour or 24-hour format
→ <Light backlight>
Select a black or white on-board computer design
→ <Imperial>
Select unit for speed and distance
→ <Language>
Setting the language
→ <Factory settings>
Resetting to factory settings. All user data will be lost
during reset.
– Information
Information on the Kiox on-board computer.
→ <Introduction to Kiox>
Explanation of the key functions and screens
→ <Registration>
→ <FAQs>
Information on FAQs (frequently asked questions)
→ <Introduction to Kiox>
→ <Certificates>
Certifications
→ <Licence info>◦
Information on licences
→ <Contact>
Contact details
You will find a detailed description of the
individual parameters in the online operating
instructions at
www.Bosch-eBike.com/en/Kiox-manual.
3.5.2.6 Additional journey information for
eShift Shimano DI2 and Rohloff
Only applies to pedelecs with this equipment
The gear or shift mode (Manual M/Automatic A) is
always displayed on the start screen. If you are
currently viewing another screen, the gear is
displayed briefly when the gear is changed. Since
the drive unit detects the gear shift and
consequently reduces motor assistance briefly, it
is also possible to switch gears under load or on
hills. If the pedelec is brought to a halt from a
speed greater than 10 km/h, the system can
automatically switch back to a pre-set start gear.
MY21P01 - 22_1.0_24.09.2020 31
Overview
3.5.2.7 Additional eShift system setting
Only applies to pedelecs with this equipment
The following additional functions are available on
the function display:
Applies only to pedelecs with eShift with Shimano
DI2 derailleur gears. The following additional
functions are available on the function display:
Applies only to Pedelecs with eShift with NuVinci
H|Sync/ enviolo with Optimized H|Sync
The following additional functions are available on
the function display:
3.5.2.8 System message
The drive system monitors itself continuously and
if an error is detected, it is indicated by a system
message. The system may switch off
automatically depending on the type of error. You
will find assistance for system messages in
Section 8.5 Initial help. There is a table of system
messages in the Appendix.
3.5.2.9 ABS indicator lamp
Only applies to pedelecs with this equipment
The ABS indicator lamp must light up after the
system has started up and must go out once
speed has reached about 5 km/h. If the ABS
indicator lamp does not light up when the electric
drive system starts, the ABS is defective. An error
code on the display also tells the rider that it is
defective.
Figure 17: ABS error message on the Kiox display
If the indicator lamp does not go out after you set
off or it lights up while you are riding, this means
there is an error in the ABS. The ABS is then no
longer active. The brake system itself will continue
to work. It is only the ABS control which no longer
works.
If the ABS indicator lamp is lit, the ABS function is
not active.
Stop pedelec, switch off and restart to reactivate
the anti-blocking system.
Indicator Change
SET START GEAR You can change the gear in this
menu option.
Table 24: Additional journey information
Indicator Change
ADJUST GEAR This is where you can make a fine
adjustment to the Shimano Di2.
You'll find the specified setting
range in the gear manufacturer's
operating instructions. Make the
fine adjustment as soon as you
hear any unusual noises from the
gear shift.
Table 25: Additional journey information
Indicator Change
CALIBRATION This is where you can perform
a calibration on the stepless
gear. Follow the instructions on
the display.
Table 26: Changing the system settings
Notice
The ABS indicator lamp may light up if the front
and rear wheels are rotating at widely different
speeds from one another – for example, if the
rider manoeuvres on the rear wheel only or if a
wheel is rotating for a unusually long time without
making contact with the ground (fitting stand).
The ABS will switch off at such times.
MY21P01 - 22_1.0_24.09.2020 32
Overview
3.5.3 Control panel
The on-board computer is operated using six
buttons on the control panel.
Figure 18: Control panel overview
3.5.4 Gears
The Automatic+ system is integrated into the drive
system and offers an automatic switching option.
The automatic Enviolo gear shift includes a twist
grip with an indicator.
Figure 19: Enviolo twist grip with indicator
The rider has the choice between automatic and
manual gear switching.
In automatic mode, the system automatically
adjusts transmission to maintain the rider's
preferred pedalling frequency. The required
pedalling frequency is set on the on-board
computer.
In manual switching mode, the rider uses the twist
grip to shift up and down gears.
3.5.5 Battery level indicator
Each battery has its own level indicator:
Figure 20: Example of a battery level indicator
The five green LEDs on the battery level indicator
show the charge level when the battery is
switched on. Each LED represents about 20 % of
battery capacity. All five LEDs will light up when
the battery is fully charged. The charge level for
the activated battery is also shown on the on-
board computer. If the battery level falls below
5 %, all the LEDs on the operating status and
battery level indicator will go out. However, the
battery level is still shown on the on-board
computer.
Symbol Designation
1<Back button
2 Select button
3>Forward button
4+Plus button
5 Push assist button
6– Minus button
Table 27: Overview of the control panel
1 Twist grip with indicator
2 Manual gear shift indicator
3 Automatic gear shift indicator
4 Grip shifter
5 Mode button
3
1
2
4
5
6
3
4
5
12
1 On-Off button (battery)
2 Battery level indicator (battery)
1
2
MY21P01 - 22_1.0_24.09.2020 33
Overview
3.6 Environmental requirements
You can be ride the pedelec within a temperature
range between 5 °C and 35 °C. The electric drive
system is limited in its performance outside this
temperature range.
During winter use, especially at temperatures
below 0 °C, we recommend that you don't insert a
battery charged and stored at room temperature
into the pedelec until just before setting off. We
recommend using thermal protection sleeves
when riding longer distances in the cold.
Temperatures under -10 °C and over +40 °C must
be avoided.
You must also keep within the following
temperature ranges:
The nameplate contains symbols for the pedelec's
area of use. Check what roads and paths you may
use before you ride the bicycle for the first time.
Optimal operating temperature 22 °C - 26 °C
Table 28: Optimum temperatures
Transportation temperature 10 °C - 40 °C
Storage temperature 10 °C - 40 °C
Work environment temperature 15 °C - 25 °C
Charging temperature 10 °C - 40 °C
Table 29: Pedelec technical data
Area of use City and trekking
bicycles
Child's bicycles/
bicycles for young
adults
Mountain bikes Racing bicycle Cargo bike Folding bicycle
Suitable for
tarmacked and
paved roads.
Suitable for
tarmacked and
paved roads.
Suitable for
tarmacked and
paved roads.
Suitable for
tarmacked and
paved roads.
Suitable for
tarmacked and
paved roads.
Suitable for
tarmacked roads,
cycle paths and firm
gravel paths and
roads, and longer
sections with
moderate slopes and
jumps up to 15 cm.
Suitable for
tarmacked roads,
cycle paths and firm
gravel paths and
roads, and longer
sections with
moderate slopes and
jumps up to 15 cm.
Suitable for
tarmacked roads,
cycle paths and firm
gravel paths and
roads, and longer
sections with
moderate slopes
and jumps up to
15 cm.
Suitable for
tarmacked roads,
cycle paths and firm
gravel paths and
roads, and longer
sections with
moderate slopes
and jumps up to
15 cm.
Suitable for
tarmacked roads,
cycle paths and
easy to demanding
off-road riding,
sections with
moderate slopes
and jumps up to
61 cm.
Suitable for
tarmacked roads,
cycle paths and
easy to demanding
off-road riding,
limited downhill use
and jumps up to
122 cm.
Table 30: Area of use
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Overview
The pedelec is unsuitable for the following areas of use:
Area of use City and trekking
bicycles
Child's bicycles/
bicycles for young
adults
Mountain bikes Racing bicycle Cargo bike Folding bicycle
Never drive off-road
or perform jumps. Never drive off-road
or perform jumps. Never drive off-road
or perform jumps. Never drive off-road
or perform jumps. Never drive off-road
or perform jumps.
Never drive off-road
or perform jumps
over 15 cm.
Never drive off-road
or perform jumps
over 15 cm.
Never drive off-road
or perform jumps
over 15 cm.
Never drive off-road
or perform jumps
over 15 cm.
Never ride downhill
or perform jumps
over 61 cm.
Never traverse
extremely difficult
off-road terrain or
perform jumps over
122 cm.
MY21P01 - 22_1.0_24.09.2020 39
Assembly
5 Assembly
Assemble the pedelec in a clean, dry
environment.
The work environment temperature should be
between 15 °C and 25 °C.
The fitting stand used must be approved for a
maximum weight of at least 30 kg.
5.1 Required tools
The following tools are required to assemble the
pedelec:
5.2 Unpacking
The packaging material consists mainly of
cardboard and plastic film.
The packaging has to be disposed of in
accordance with the regulations of the
authorities.
5.2.1 Scope of delivery
Pedelecs are fully assembled in the factory for
test purposes and then dismantled for
transportation.
The pedelec is 95 - 98 % pre-assembled. The
scope of delivery includes:
• the pre-assembled pedelec
• the front wheel
• the pedals
• quick release (optional)
• the charger
• the operating instructions.
The battery is supplied separately from the
pedelec.
5.3 Commissioning
Only trained specialist staff may perform initial
commissioning since initial commissioning of the
pedelec requires special tools and specialist
knowledge.
Experience has shown that a pedelec which has
not yet been sold is automatically handed to
customers as soon as it appears ready to ride.
For this reason, every pedelec must be
prepared, so it is fully ready for use
immediately after being assembled.
The assembly report (see Section 11.2)
describes all safety-relevant inspections, tests
and maintenance tasks. All assembly work
must be completed to ensure the pedelec is
ready to ride.
Complete an assembly report for quality
assurance purposes.
Risk of eye injury
Problems may arise if the settings are not made
to components correctly and you may sustain
serious injuries as a result.
Always wear safety glasses to protect your
eyes during assembly.
Crash and crushing hazard caused by
unintentional activation
There is a risk of injury if the drive system is
activated unintentionally.
Remove the battery.
•Knife
• Hexagon socket spanner 2 (2.5 mm, 3 mm,
4 mm, 5 mm, 6 mm and 8 mm)
• Torque wrench with working range between
5and 40Nm
• Twelve-point square socket T25
• Ring spanner (8 mm, 9 mm, 10 mm), 13 mm,
14 mm and 15 mm) and
• cross recess, flat head and ordinary
screwdrivers.
WARNING
!
CAUTION
!
Burns from hot drive
The drive cooler can become extremely hot
during use. Touching it may cause burns.
Leave the drive unit to cool before assembly.
CAUTION
!
MY21P01 - 22_1.0_24.09.2020 40
Assembly
5.4 Preparing the battery
5.4.1 Checking the battery
The battery must be checked before it is charged
for the first time.
1Press the On-Off button (battery).
If none of the LEDs on the battery level
indicator light up, the battery may be damaged.
The battery may be fully charged if at least one,
but not all, of the LEDs on the battery level
indicator is lit up.
5.4.2 Retrofitting a PowerTube
Adapter 400 or 500
A PowerTube Adapter 400 or 500 needs to be
retrofitted to use a Bosch PowerTube 625 battery.
1Use a TORX® T25 wrench to undo the screws
in the battery mount.
Figure 22: Undoing screws on battery mount
2Use a ratchet to remove the two 4 mm hexagon
screws in the PowerTube adapter. If you don't
have a ratchet, you can use a hexagonal key to
remove the screws.
Figure 23: Removing the 4 mm hexagon screws
3Use a ratchet to remove the two 4 mm hexagon
screws in the PowerTube adapter.
Figure 24: Removing hexagon screws
4Pull out the PowerTube adapter.
Figure 25: Pulling out the PowerTube adapter
5Use adapter plates to adjust the distance if
necessary.
Figure 26: Fitted adapter plates
MY21P01 - 22_1.0_24.09.2020 41
Assembly
6Use a TORX® T25 wrench to fasten the screws
into the battery mount.
Figure 27: Fastening the battery mount
5.4.3 Fit battery cover onto Bosch
PowerTube 625 battery (horizontal)
1Detach the upper interface (lock side) from the
Bosch PowerTube 625 battery with a TORX®
T20 wrench.
Figure 28: Detaching the upper interface
2Screw the battery mounting plate onto the
PowerTube 625 battery with original Bosch
screws (M4 × 8 T20). In doing so, ensure that
the removal tab faces the front of the battery.
Figure 29: Fitting the mounting plate
3Press to push the battery cover onto the
battery. In doing so, ensure that the battery on-
off switch fits through its designated slot in the
cover.
Figure 30: Pushing the battery cover onto battery
The battery cover will lock into the fitting
grooves on the battery.
The battery can now be inserted into the frame.
MY21P01 - 22_1.0_24.09.2020 42
Assembly
5.4.4 Fit battery cover onto Bosch
PowerTube 500 battery (horizontal)
1Detach the upper interface (lock side) from the
Bosch PowerTube 625 battery with a TORX®
T20 wrench.
Figure 31: Detaching the upper interface
2Fasten the PowerTube extension to the Bosch
PowerTube 500 battery using the two
M4 x 8 T20 screws supplied. In doing so,
ensure that the closed side faces the front of
the battery (towards on-off switch). The
smooth upper surface of the PowerTube
extension must face upwards, away from the
battery.
Figure 32: Fitting the PowerTube extension
3Screw the battery mounting plate onto the
PowerTube extension with original Bosch
screws (M4 × 8 T20). To do so, use the
PowerTube extension screw plate as a counter
support. When positioning the extension,
ensure that the removal tab faces the front of
the battery.
.
Figure 33: Fastening the battery mounting plate
4Press to push the battery cover onto the
battery. In doing so, ensure that the battery on-
off switch fits through its designated slot in the
cover.
Figure 34: Pushing the battery cover onto battery
The battery cover will lock into the fitting
grooves on the battery.
The battery can now be inserted into the frame.
5.5 Preparing the on-board computer
The on-board computer is delivered with a
partially charged rechargeable battery. Charge
this battery via the USB port or the system for
at least one hour before it is used for the first
time.
Attach the control panel in such a way that the
buttons are almost vertical to the handlebars.
Set the language when you first put it into
operation.
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Assembly
5.5.1 Installing the wheel in the Suntour
fork
5.5.1.1 Screw-on axle (15 mm)
Only applies to Suntour forks with 15 mm screw-on axle
1Insert the axle completely on the drive side.
Figure 35: Fully inserting the axle
2Tighten the axle to 8–10 Nm with a 5 mm
hexagon socket spanner.
Figure 36: Tightening the axle
3Insert the securing screw on the non-drive
side.
Figure 37: Pushing the quick release lever into the axle
4Tighten the securing screw with a 5 mm
hexagon socket spanner to 5–6 Nm.
The lever is mounted.
Figure 38: Tightening the securing screw
5.5.1.2 Screw-on axle (20 mm)
Only applies to Suntour forks with 20 mm screw-on axle
1Insert the axle completely on the drive side.
Figure 39: Tightening the inserted axle
2Tighten the securing clip with a 4 mm hexagon
socket spanner to 7 Nm.
Figure 40: Tightening the securing clip
MY21P01 - 22_1.0_24.09.2020 44
Assembly
5.5.1.3 Quick release axle
Only applies to Suntour forks with screw-on axle
1Insert the axle into the hub on the drive side.
Figure 41: Pushing the axle into the hub
2Tighten the axle with the red handle.
Figure 42: Tightening the axle
3Push the quick release lever into the axle.
Figure 43: Pushing the quick release lever into the axle
4Turn the quick release lever.
The lever is secured.
Figure 44: Securing the lever
Crash caused by loose quick release axle
A faulty or incorrectly installed quick release axle
may become caught in the brake disc and block
the wheel. This will cause a crash.
Never fit a defective quick release axle.
Crash caused by faulty or incorrectly
installed quick release axle
The brake disc becomes very hot during
operation. Parts of the quick release axle may
become damaged as a result. The quick release
axle becomes loose. This will cause a crash with
injuries.
The quick release axle and the brake disc
must be opposite one another.
Crash caused by incorrectly set quick release
axle
Insufficient clamping force will result in
unfavourable transmission of force. The
suspension fork or the quick release axle may
break. This will cause a crash with injuries.
Never fasten a quick release axle with a tool,
such as a hammer or pliers.
CAUTION
!
MY21P01 - 22_1.0_24.09.2020 45
Assembly
5Check the position and clamping force of the
quick release lever. The quick release lever
must be flush with the lower housing. You must
be able to see a slight impression on the palm
of your hand when you close the quick release
lever.
Figure 45: Perfect position for the clamping lever
6Use 4 mm hexagon socket spanner to adjust
the clamping lever clamping force if required.
7Check the quick release lever position and
clamping force.
Figure 46: Adjusting the quick release clamping force
5.5.1.4 Quick release
Only applies to Suntour forks with quick release
1Before installing, ensure that the quick release
flange is extended. Open the lever fully.
Figure 47: Open and closed flange
Crash caused by unfastened quick release
A faulty or incorrectly installed quick release may
become caught in the brake disc and block the
wheel. This will cause a crash.
Never fit a defective quick release.
Crash caused by faulty or incorrectly
installed quick release
The brake disc becomes very hot during
operation. Parts of the quick release may become
damaged as a result. The quick release comes
loose. This will cause a crash with injuries.
The front wheel quick release lever and the
brake disc must be situated on opposite sides.
Crash caused by incorrectly set clamping
force
Excessively high clamping force will damage the
quick release and cause it to lose its function.
Insufficient clamping force will result in
unfavourable transmission of force. The
suspension fork or the quick release may break.
This will cause a crash with injuries.
Never fasten a quick release using a tool (e.g.
hammer or pliers).
Only use the clamping lever with the specified
set clamping force.
CAUTION
!
MY21P01 - 22_1.0_24.09.2020 46
Assembly
2Push in the quick release until you can hear a
click. Make sure that the flange is extended.
Figure 48: Pushing the quick release in
3Adjust tensioning with half-open clamping
lever until the flange reaches the fork end.
Figure 49: Adjusting the clamping
4Fully close the quick release. Check that the
quick release is firmly in place and adjust it on
the flange if necessary.
The lever is secured.
Figure 50: Closing the quick release
5.5.2 Checking the stem and handlebars
5.5.2.1 Checking the connections
1Stand in front of the pedelec to check whether
the handlebars, stem and fork steerer are
firmly attached to one another. Clamp the front
wheel between your legs. Grasp the handlebar
grips.
2Try to twist the handlebars towards the front
wheel.
The stem must not move or twist.
5.5.2.2 Firm hold
1Place your entire body weight on the
handlebars with the quick release lever closed
to check that the stem is firmly in place.
The handlebars shaft must not move
downwards in the fork steerer.
2If the handlebars shaft should move in the fork
steerer, increase the quick release lever
tensioning. To do so, turn the knurled nut
slightly in a clockwise direction with the quick
release lever open.
3Close the lever and check the stem is firmly in
position.
5.5.2.3 Checking the headset backlash
1To check the handlebar headset backlash,
close the quick release lever on the stem.
2Place the fingers of one hand on the upper
headset cup. Pull the front wheel brake with the
other hand and try to push the pedelec
backwards and forwards.
3The headset cup halves must not move
towards one another while you are doing this.
Note that there may be noticeable backlash
due to worn-out bearing bushes or brake lining
backlash in suspension forks and disc brakes.
4If there is headset backlash in the steering
headset, you must adjust it as soon as
possible; otherwise, the headset will become
damaged. You must make the adjustment as
described in the stem manual.
MY21P01 - 22_1.0_24.09.2020 47
Assembly
5.6 Adjusting gear shift
5.6.1 Setting the shift cable play
A shift cable play between 0.5 and 1.5 is ideal. A
shift cable play of more than 2 mm has a negative
effect on the shift quality and reduces the shift
cable service life.
1Use the setting screw on the twist grip to set
the shift cable play.
Figure 51: Turning the setting screw
2Gently pull on the shift cable outer sleeves
where the setting screws are to check the shift
cable play.
Figure 52: Pulling on the shift cable outer sleeve
5.6.2 Calibrating
1Switch on the electric drive system (see
Section 6.12.1).
2Open the <eShift> menu in the on-board
computer (see Section 6.13.14.5).
3Use the back button or forward button to
select the <Calibration> menu option and
press the Select button to confirm.
4Push the pedals steadily but not too hard.
Calibration starts as soon as you start
pedalling. Pedal resistance changes
continually during the process.
The message CALIBRATION
SUCCESSFUL will appear on the display
screen once the process is successfully
completed. The system returns to ride mode
automatically.
5.7 Selling the pedelec
Complete Pedelec pass on the operating
instructions envelope.
Note down the manufacturer and the number of
the battery key.
Adjust the pedelec to the rider; see Section 6.5.
Set the stand and shifter.
Instruct the operator or rider on how to use all
the pedelec's functions.
MY21P01 - 22_1.0_24.09.2020 48
Operation
6 Operation
6.1 Risks and hazards
Injuries and death caused by other road users
Other road users, trucks, cars or pedestrians often
underestimate the speed of pedelecs. Likewise,
other road users frequently do not see pedelecs.
This may cause a crash with serious injuries or
even death.
Wear a cycling helmet and high-visibility,
reflective clothing.
Always take a defensive approach to riding.
Avoid the blind spots of vehicles turning off.
Reduce speed as a precaution when other
road users turn right.
Injuries and death caused by riding
incorrectly
A pedelec is not a bicycle. Incorrect riding and
underestimated speeds soon result in hazardous
situations. This may cause a fall with serious
injuries or even death.
If you haven't ridden on a pedelec for some
time, get accustomed to the speed first before
you ride at speeds over 12 km/h. Increase the
levels of assistance gradually.
Practice braking hard on a regular basis.
Take and complete a riding safety course.
Crash caused by loose clothing
Shoe laces, scarves and other loose items may
become entangled in the spokes on the wheels
and on the chain drive. This may cause a crash
with injuries.
Wear sturdy footwear and close-fitting
clothing.
WARNING
!
CAUTION
!
Crash caused by difficult-to-spot damage
If the pedelec topples over or you have a fall or an
accident, there may be difficult-to-spot damage to
components such as the brake system, quick
releases or frame. This may cause a crash with
injuries.
Take the pedelec out of service and have a
specialist dealer carry out an inspection.
Crash caused by material fatigue
Intensive use can cause material fatigue. A
component may suddenly fail in case of material
fatigue. This may cause a crash with injuries.
Remove the pedelec from service immediately
if there are any signs of material fatigue. Have
the specialist dealer check the state.
Have the specialist dealer carry out a basic
inspection regularly. During the inspection, the
specialist dealer will inspect the pedelec for
any signs of material fatigue on the frame,
fork, suspension element mountings (if there
are any) and components made of composite
materials.
Carbon becomes brittle when exposed to heat
radiation such as heating. This can cause the
carbon part to break and result in a crash with
injuries.
Never expose carbon parts on the pedelec to
strong sources of heat.
Crash caused by soiling
Heavy soiling can impair pedelec functions, such
as braking. This may cause a crash with injuries.
Remove coarse soiling before riding.
CAUTION
!
MY21P01 - 22_1.0_24.09.2020 49
Operation
6.1.1 Personal protective equipment
It is recommended that you wear a suitable
cycling helmet, sturdy footwear and typical, close-
fitting, reflective sports clothing.
6.2 Tips for a greater range
The pedelec's range depends on many
influencing factors. A single battery charge may
only last fewer than 20 kilometres but much more
than 100 is also possible. There are a few tips
which will generally help you maximize range.
Suspension elements
Only open suspension fork and damper when
necessary on terrain or gravel paths. Block
suspension fork and damper on tarmacked
roads or on hills.
Pedalling frequency
Ride using pedalling frequencies of over
50 revolutions per minute. This optimises the
electric drive's efficiency.
Avoid pedalling very slowly.
Weight
Minimise the total weight of pedelec and
baggage.
Stopping and starting
Ride long distances at a constant speed.
Avoid stopping and starting frequently.
Gear shift
Use a low gear and a low level of assistance on
hills and when setting off.
Switch up a gear depending on the speed and
terrain.
Tyre pressure
Always use the maximum permitted tyre
pressure.
Motor power and own power indicators
Adjust your riding to the two indicators. The
higher your own power is, the less energy will
be consumed and the greater the range will be.
Battery and temperature
Electrical resistance increases as the temperature
drops. Battery performance is reduced. As a
result, you should expect the range to be shorter
than normal in winter.
Use a thermal protection sleeve on the battery
in winter.
Crash caused by poor road conditions
Loose objects, such as branches and twigs, may
become caught in the wheels and cause a crash
with injuries.
Be aware of the road conditions.
Ride slowly and brake in good time.
Notice
Heat or direct sunlight can cause the tyre pressure
to increase above the permitted maximum
pressure. This can destroy the tyres.
Never park the pedelec in the sun.
On hot days, regularly check the tyre pressure
and adjust it as necessary.
When riding downhill, high speeds may be
reached. The pedelec is only designed to exceed
a speed of 25 km/h for short intervals. The tyres
in particular can fail if exposed to a continuous
load.
Use the brakes to decelerate the pedelec
if you reach speeds greater than 25 km/h.
Notice
Moisture penetrating at low temperatures may
impair individual functions due to the open
structural design.
Always keep the pedelec dry and free from
frost.
If the pedelec is to be used at temperatures
below 3 °C, the specialist dealer must carry
out an inspection and prepare it for winter use.
Off-road riding subjects the joints in the arms to
severe strain.
Take a break from riding every 30 to
90 minutes, depending on the road surface
conditions.
CAUTION
!
MY21P01 - 22_1.0_24.09.2020 50
Operation
6.3 Error message
6.3.1 On-board computer
The drive system monitors itself continuously and
displays a number as an error message if a known
error is detected. The system may switch off
automatically depending on the type of error.
Code Description Method of resolution
410 One or more on-board
computer buttons are
blocked
Check whether buttons are
jammed because dirt has
accumulated between them,
for example.
Clean buttons if necessary.
414 Control panel connection
problem
Contact specialist dealer.
Have ports and connections
checked.
418 One or more buttons on
the control panel are
blocked.
Check whether buttons are
jammed because dirt has
accumulated between them,
for example.
Clean buttons if necessary.
419 Configuration error 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
422 Motor connection problem Have ports and connections
checked.
423 Battery connection
problem
Have ports and connections
checked.
424 Communication error with
components communi-
cating with one another
Have ports and connections
checked.
426 Internal time-out error It is not possible to display or
adjust the tyre size in the basic
settings menu in this error status.
1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
430 On-board computer
battery flat
Recharge on-board
computer battery (while in its
mount or using USB port).
431 Software version error 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
440 Internal motor error 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
450 Internal software error 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
Table 33: List of on-board computer error messages
460 USB connection error 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
490 Internal on-board
computer error
Have on-board computer
checked.
500 Internal battery error 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
502 Fault in the lighting 1Check the light and its
cabling.
2Re-start the system.
3Contact your specialist
dealer if the problem
persists.
503 Speed sensor error 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
504 Speed signal manipula-
tion detected
Check position of spike
magnets and re-adjust if
necessary.
Check for manipulation.
Assistance from drive has
been reduced.
510 Internal sensor error 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
511 Battery internal error 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
530 Battery error 1Switch off system.
2Remove the battery.
3Re-insert battery.
4Re-start electric drive
system.
5Contact your specialist
dealer if the problem
persists.
531 Configuration error 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
540 Temperature error
The pedelec is outside the
permitted temperature
range
1Switch off the system to cool
the motor and battery down
or warm them to the
permitted temperature
range.
2Re-start the system.
3Contact your specialist
dealer if the problem
persists.
Code Description Method of resolution
Table 33: List of on-board computer error messages
MY21P01 - 22_1.0_24.09.2020 51
Operation
550 An inadmissible electrical
load has been
detected
1Remove consumer.
2Re-start the system.
3Contact your specialist
dealer if the problem
persists.
580 Software version error 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
591 Authentication error 1Switch off system.
2Remove the battery.
3Re-insert battery.
4Re-start the system.
5Contact your specialist
dealer if the problem
persists.
592 Incompatible component 1Insert compatible on-board
computer.
2Re-start the system.
3Contact your specialist
dealer if the problem
persists.
593 Configuration error 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
595, 596 Communication error 1Check cabling to the gears.
2Re-start the system.
3Contact your specialist
dealer if the problem
persists.
602 Internal battery error 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
603 Internal battery error 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
605 Battery temperature error
The pedelec is outside the
permitted temperature
range
1Switch off the system to cool
the motor and battery down
or warm them to the
permitted temperature
range.
2Disconnect charger from
battery.
3Re-start the system.
4Contact your specialist
dealer if the problem
persists.
606 External battery error 1Check the cabling.
2Re-start the system.
3Contact your specialist
dealer if the problem
persists.
Code Description Method of resolution
Table 33: List of on-board computer error messages
610 Battery voltage error 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
620 Charger error 1Replace charger.
2Contact your specialist
dealer if the problem
persists.
640 Internal battery error 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
655 Multiple battery error 1Switch off system.
2Remove the battery.
3Re-insert battery.
4Re-start the system.
5Contact your specialist
dealer if the problem
persists.
656 Software version error Contact your specialist
dealer to install a software
update.
7xx Error in third-party compo-
nents
Please observe the gear
manufacturer's operating
instructions.
800 Internal ABS error Contact your specialist
dealer.
810 Implausible signals from
the wheel speed sensor
Contact your specialist
dealer.
820 Error in the line to the front
wheel speed sensor
Contact your specialist
dealer.
821 ...
826 Implausible signals from
the front wheel speed
sensor.
It is defective or incorrectly
installed; significantly
different tyre diameter
between the front wheel
and rear wheel; extreme
riding, such as riding on
the rear wheel only
1Re-start the system.
2Take a test ride of at least
two minutes. The ABS
indicator lamp must go out.
3Contact your specialist
dealer if the problem
persists.
830 Error in the line to the rear
wheel speed sensor
Contact your specialist
dealer.
831
833 ...
835
Implausible signals from
the rear wheel speed
sensor.
Sensor disc may be
missing. It is defective or
incorrectly installed; signif-
icantly different tyre diam-
eter between the front
wheel and rear wheel;
extreme riding, such as
riding on the rear wheel
only
1Re-start the system.
2Take a test ride of at least
two minutes. The ABS
indicator lamp must go out.
3Contact your specialist
dealer if the problem
persists.
840 Internal ABS error Contact your specialist
dealer.
850 Internal ABS error Contact your specialist
dealer.
Code Description Method of resolution
Table 33: List of on-board computer error messages
MY21P01 - 22_1.0_24.09.2020 52
Operation
6.3.2 Rechargeable battery
The battery is protected against deep discharge,
overcharging, overheating and short circuits by
Electronic Cell Protection (ECP). In the event of a
hazard, a protective circuit switches the battery off
automatically.
If a fault is detected in the battery, the LEDs flash
on the battery level indicator.
860, 861 Error in the power supply 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
870, 871,
880
883...
885
Communication error 1Re-start the system.
2Contact your specialist
dealer if the problem
persists.
889 Internal ABS error Contact your specialist
dealer.
890 ABS indicator lamp is
defective or missing; ABS
possibly not functioning
Contact your specialist
dealer.
No
screen
display
On-board computer
internal error
Re-start the drive system by
switching it on and off.
Code Description Method of resolution
Table 33: List of on-board computer error messages
Description Method of resolution
Code:
If the battery is outside its charging
temperature range, three LEDs will
flash on the battery level indicator.
1Disconnect charger from
battery.
2Leave battery to cool down.
3Contact your specialist
dealer if the problem
persists.
Code:
If a fault is detected in the battery,
two LEDs flash on the battery level
indicator.
Contact your specialist
dealer.
Code:
No LEDs will flash if the charger is
defective and will not charge. One or
more LEDs will light up permanently,
depending on the battery level.
Contact your specialist
dealer.
Code:
No LEDs will light up if there is no
power. 1Check all plug connections.
2Check the contacts on the
battery for dirt. Clean the
contacts carefully if needed.
3Contact your specialist
dealer if the problem
persists.
Table 34: List of battery error messages
MY21P01 - 22_1.0_24.09.2020 53
Operation
6.4 Instruction and customer service
Your supplying specialist dealer will provide
customer service. Contact details can be found on
the pedelec pass for these operating instructions.
The specialist dealer will explain all the pedelec
functions to you in person, this being when the
specialist dealer hands over the pedelec at the
latest. These operating instructions are provided
to you with every pedelec, so that you can consult
them at a later stage.
Your specialist dealer will also be happy to assist
you in the future whether you require
maintenance, conversion or repair.
6.5 Adjusting the pedelec
Only a correctly adjusted pedelec will guarantee
the desired ride comfort and health-promoting
activity. Therefore adjust the saddle, the
handlebars and the suspension to your body and
your preferred riding style before the first ride.
6.5.1 Adjusting the saddle
6.5.1.1 Adjusting the saddle tilt
The saddle tilt must be adjusted to the seat height,
the saddle and handlebar position, and the saddle
shape to ensure an optimum fit. The seating
position can be optimised in this way if needed.
First adjust the handlebars, then the saddle.
Adjust the saddle tilt to horizontal.
Figure 53: Horizontal saddle tilt
6.5.1.2 Determining the seat height
To adjust the seat height safely, either
• push the bike near to a wall, so that the rider can
lean on the wall to support themselves or
• ask another person to hold the pedelec.
1Climb onto the bicycle.
2Place your heel on the pedal and extend your
leg, so that the pedal is at the lowest crank
rotation point.
The rider sits straight on the saddle if the seat
is at an optimum height. If this is not the case,
adjust the length of the seat post to your
needs.
Figure 54: Optimal saddle height
Crash caused by incorrectly adjusted torques
If a screw is fastened too tightly, it may break. If a
screw is not fastened enough, it may loosen. This
will cause a crash with injuries.
Always observe the indicated torques on the
screw or in the operating instructions.
CAUTION
!
MY21P01 - 22_1.0_24.09.2020 54
Operation
6.5.1.3 Adjusting the seat height with quick
release
1Open the quick release on the seat post to
change the seat height (1). To do so, push the
clamping lever away from the seat post (3).
Figure 55: Opening the seat post quick release
2Set the seat post to the required height.
Figure 56: Detailed view of the seat post – examples of the
minimum insertion depth marking
3To close it, push the seat post clamping lever as
far as it will go into the seat post (2).
4Check the clamping force of quick releases.
6.5.1.4 Adjusting the seat position
The saddle can be shifted on the saddle frame.
The right horizontal position ensures an optimal
leverage position for legs. This prevents knee
pain and painful incorrect pelvis positions. If you
have displaced the saddle more than 10 mm, you
need to adjust the saddle height again since both
settings affect one another.
To adjust the seat position safely, either push the
pedelec near to a wall, so that you can lean on the
wall to support yourself or ask another person to
hold the pedelec for you.
1Climb onto the bicycle.
2Place the pedals into the vertical position with
your feet.
The rider is sitting in the optimal sitting position if
the perpendicular line from the kneecap runs
through the pedal axle.
3.1If the perpendicular line crosses behind the
pedal, bring the saddle further forward.
3.2If the perpendicular line crosses in front of the
pedal, bring the saddle further back.
4Move the saddle within its permitted
displacement range only (marked on the
saddle stay).
Figure 57: Knee cap perpendicular line
Crash caused by an excessively high seat post
setting
A seat post with is set too high will cause the seat
post or the frame to break. This will cause a crash
with injuries.
Do not pull the seat post out of the frame
beyond the minimum insertion depth marking.
3
4
5
1
2
3
CAUTION
!
3
4
2
1
The handlebar settings must only be adjusted
while the bicycle is stationary.
Unfasten and adjust the designated screw
connections, and clamp them with the
maximum tightening torque for the clamping
screws of the handlebars.
90°
MY21P01 - 22_1.0_24.09.2020 55
Operation
6.5.2 Adjusting the handlebars
6.5.3 Adjusting the stem
6.5.3.1 Adjusting the height of the handlebars
1Open the stem clamping lever.
Figure 58: Open (2) and closed (1) stem clamping lever; All
Up used as an example
Figure 59: Pulling the locking lever upwards; All Up used
as an example
2Pull out the handlebars to the required height.
Observe minimum insertion depth.
3Close the stem clamping lever.
6.5.3.2 Adjusting the quick release clamping
force
If the handlebar clamping lever stops before
reaching its end position, unscrew the knurled
nut.
Tighten the knurled nut on the seat post if the
seat post clamping lever's clamping force is not
effective enough.
If you are unable to set the clamping force, the
specialist dealer will need to check the quick
release.
Crash caused by incorrectly set clamping
force
Excessively high clamping force will damage the
quick release and cause it to lose its function.
Insufficient clamping force will result in
unfavourable transmission of force. This can
cause components to break. This will cause a
crash with injuries.
Never fasten a quick release using a tool (e.g.
hammer or pliers).
Only use the clamping lever with the specified
set clamping force.
Crash caused by loose stem
Incorrectly fastened screws may come loose due
to impact. The stem may no longer be firmly fixed
in its position as a result. This will cause a crash
with injuries.
Check the handlebars and the quick release
system are firmly in position after the first two
hours of riding.
CAUTION
!
CAUTION
!
1
2
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Operation
6.5.4 Setting the brake
The brake lever grip distance can be adjusted to
ensure that it can be reached more easily. The
pressure point can also be adjusted to the rider's
preferences.
Contact your specialist dealer if there is no
description of your brake below.
6.5.4.1 Retracting the brake linings
Disc brakes require wearing-in time. The braking
force increases over time. You therefore need to be
aware that the braking force may increase during the
wearing-in period. The same happens after brake
pads or discs are replaced.
1Accelerate pedelec to about 25 km/h.
2Brake pedelec until it comes to a halt.
3Repeat process 30–50 times.
The disc brake is retracted and provides
optimal braking power.
6.5.4.2 Setting the grip distance on a
Magura HS22 brake lever
Only applies to pedelecs with this equipment
Adjust the brake lever position (grip distance) to
the rider's requirements. Such adjustment does
not affect the pressure point or the position of the
brake linings.
Use a T25 TORX® wrench to turn the setting
screw (1) to adjust the grip distance.
Figure 60: Adjusting the grip distance on a Magura HS22
brake lever
Turn the setting screw anti-clockwise towards
minus (–).
The brake lever moves closer to the handlebar
grip.
Turn the setting screw clockwise towards
plus (+).
The brake lever moves away from the
handlebar grip.
6.5.4.3 Setting the grip distance on a
Magura HS33 brake lever
Only applies to pedelecs with this equipment.
Adjust the brake lever position (grip distance) to
the rider's requirements.
Use a T25 TORX® wrench to turn the setting
screw (1) to adjust the grip distance.
Figure 61: Adjusting the grip distance on a Magura HS33
brake lever
Push the brake lever gently and hold.
Move the slider (2) outwards (–) to Position II
or III.
1
2
Crash caused by incorrectly set grip distance
If brake cylinders are set or installed incorrectly,
braking power may be lost completely at any time.
This may cause a crash with serious injuries.
Once the grip distance has been set, check the
position of the brake cylinder. Correct if
necessary.
WARNING
!
MY21P01 - 22_1.0_24.09.2020 57
Operation
The brake handle moves closer to the
handlebars.
The brake linings move closer to the rim.
The pressure point activates sooner.
Move the slider inwards (+) to Position II or I.
The brake lever moves away from the
handlebars.
The brake linings move away from the rim.
The pressure point activates later. Adjusting
the grip distance on a Magura disc brake lever
Only applies to pedelecs with this equipment
You can adjust the brake lever position (grip
distance) to your requirements. Such adjustment
does not affect the pressure point or the position
of the brake linings.
Use a T25 TORX® wrench to turn the setting
screw (1) to adjust the grip distance.
Figure 62: Setting the grip distance on a Magura disc
brake lever
Turn the setting screw/twist knob (5) anti-
clockwise towards minus (–).
The brake lever moves closer to the handlebar
grip.
Turn the setting screw clockwise towards
plus (+).
The brake lever moves away from the
handlebar grip.
6.5.4.4 Setting the pressure point on a
Magura brake lever
The pressure point setting is adjusted using the
twist knob.
Turn the twist knob towards the plus (+)
symbol.
The brake lever moves closer to the handlebar
grip. Re-adjust the grip distance as necessary.
The lever pressure point activates sooner.
Figure 63: Using the twist knob (1) to adjust the pressure
point
Crash caused by incorrectly set grip distance
If brake cylinders are set incorrectly or installed
wrongly, the braking power may be lost at any
time. This may cause a crash with injuries.
Ensure that the fully applied brake lever is at a
minimum distance of 20 mm from the
handlebars (4).
WARNING
!
Brake failure due to incorrect setting
If the pressure point is set with brakes where the
brake linings and brake disc have reached their
wear limit, the brakes may fail and cause an
accident with injury.
Before you set the pressure point, ensure that
the brake linings and brake disc have not
reached their wear limit.
WARNING
!
1
MY21P01 - 22_1.0_24.09.2020 58
Operation
6.5.5 Adjusting the Suntour fork
The adjustment shown here represents a basic
setting. The rider should change the basic setting
to suit the surface and his/her preferences.
It is advisable to make a note of the basic
setting. This way, it can be used as the starting
point for subsequent, optimised settings and to
safeguard against unintentional changes.
6.5.5.1 Adjusting the negative deflection
Negative deflection depends on the rider's weight
and sitting position. The recommended negative
deflection is between 15% (hard) and 30% (soft)
of the total fork deflection.
6.5.5.2 Adjusting the steel suspension fork
negative deflection
You can adjust the tensioning in the fork spring to
the rider's weight and their preferred riding style.
This reduces the negative deflection in the fork.
Figure 64: Negative deflection setting wheel on the
suspension fork crown
1You will find the negative deflection setting
wheel beneath the plastic cover on the crown.
Remove the plastic cover.
Turn the negative deflection setting wheel in a
clockwise direction to increase the spring pre-
tensioning.
Turn the negative deflection setting wheel in
an anti-clockwise direction to decrease the
spring pre-tensioning.
You will have made the ideal setting if the
shock absorber deflects 3 mm when bearing
the rider's weight.
3Replace the plastic cover on the crown after
making the setting.
Crash caused by incorrectly set suspension
If the suspension is set incorrectly, the fork may
become damaged, meaning problems may occur
when steering. This will cause a crash with
injuries.
Never ride the bicycle without air in the air
suspension fork.
Never use the pedelec without adjusting the
suspension fork to the rider's weight.
Notice
Settings on the chassis change riding
performance significantly. You need to get used
to the bicycle and break it in to prevent accidents.
CAUTION
!
MY21P01 - 22_1.0_24.09.2020 59
Operation
6.5.5.3 Adjusting the air suspension fork
negative deflection
The air valve is located beneath the valve cap
on the crown of the left-hand shock absorber.
Unscrew the valve cap.
Figure 65: Screw caps in different designs
1Attach a high-pressure damper pump to the air
valve.
2Pump air suspension fork to the required
pressure. Observe the levels in the Suntour
filling pressure table. Never exceed the
recommended maximum air pressure.
3Detach high-pressure damper pump.
4Measure the distance between the crown and
the dust seal. This distance is total deflection
of the fork.
5Push a temporarily attached cable tie
downward against the dust seal.
6Put on your normal cycling clothing, including
luggage.
7Sit on the pedelec in your usual riding position
and support yourself against an object, such as
a wall or tree.
8Get off the pedelec without allowing it to
deflect.
9Measure distance between the dust seal and
the cable tie.
This measurement is the negative deflection.
The recommended value is between 15%
(hard) and 30% (soft) of the total fork
deflection.
10 Increase or reduce air pressure until you have
reached the desired negative deflection.
If the negative deflection is correct, turn the
valve cap in a clockwise direction.
If you are unable to achieve the desired
negative deflection, an internal adjustment
may be needed. Contact your specialist dealer.
6.5.5.4 Adjusting the air suspension fork
rebound
The rebound setting depends on the negative
deflection setting: A higher negative deflection
requires a lower rebound setting.
1Turn the Suntour rebound screw in a
clockwise direction to the closed position until
it stops.
Figure 66: Suntour rebound screw (2), fork (1)
2Turn the Suntour rebound screw slightly in an
anti-clockwise direction.
3Adjust the rebound in such a way that the fork
rebounds quickly, but without bottoming out
upward. Bottoming out refers to when the fork
rebounds too quickly and stops moving
abruptly once it has reached the full rebound
distance. You can hear and feel a slight impact
when this happens.
Rider weight AION, NEX XCR 32, XCR 34
< 55 kg 35 - 50 psi 40 - 55 psi
55 - 65 kg 50 - 60 psi 55 - 65 psi
65 - 75 g 60 - 70 psi 65 - 75 psi
75 - 85 kg 70 - 85 psi 75 - 85 psi
85 - 95 kg 85 - 100 psi 85 - 95 psi
< 100 kg + 105 psi + 100 psi
Maximum air
pressure
150 psi 180 psi
Table 35: Suntour filling pressure table for air forks
1
2
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6.5.6 Setting up the smart app
The rider must register online to use all the
operating system functions. The rider can use
their user ID to perform tasks such as analyse
their ride data and routes.
6.5.6.1 Creating a user ID
A user ID can be added on the Bosch eBike
Connect smartphone app or directly at
www.eBike-Connect.com/en-gb/.
1Enter the data required for registration.
2The Bosch eBike Connect smartphone app
can be downloaded free of charge from the
App Store (for Apple iPhones) or from the
Google Play Store (for Android devices).
6.5.6.2 Connecting the on-board with the
smartphone
1Launch app.
2Select <My eBike> tab.
3Select <Add new eBike device>.
4Add Kiox.
The app will indicate that you need to press the
riding light button on the on-board computer
for 5 seconds.
5Press riding light button for 5 seconds.
The on-board computer will automatically
activate the Bluetooth® low energy connection
and switch to pairing mode.
6Follow the instructions on the on-board
computer.
The user data will be synchronised once the
pairing process is complete.
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6.6 Accessories
We recommend a parking stand into which either
the front wheel or rear wheel can be inserted
securely for pedelecs which do not have a
kickstand. The following accessories are
recommended:
*System components are matched to the pannier
rack and provide sufficient stability due to special
transmission of force.
**System components are matched to the drive
system.
6.6.1 Child seat The specialist dealer will advise you on choosing
a suitable child seat system for the child and the
pedelec.
The specialist dealer must install the child seat the
first time to ensure that it is safely fitted.
When installing a child seat, the specialist dealer
makes sure that the seat and the fastening
mechanism for the seat are suitable for the
pedelec and that all components are installed and
firmly fastened. They will also ensure that shift
cables, brake cables, hydraulic lines and electrical
cables are adjusted as necessary, the rider has
optimum freedom of movement and the pedelec's
maximum permitted total weight is complied with.
The specialist dealer will provide instruction on
how to handle the pedelec and the child seat.
Description Article number
Protective cover for electrical
components 080-41000 ff
Panniers,
system component* 080-40946
Rear wheel basket,
system component* 051-20603
Bicycle box,
system component* 080-40947
Parking stand
universal stand XX-TWO14B
Table 36: Accessories
Crash caused by incorrect child seat
The pannier rack and down tube are unsuitable
for mounting child seats and may break. Such an
incorrect position may cause a crash with serious
injuries for the rider and the child.
Never attach a child seat to the saddle,
handlebars or down tube.
Crash caused by improper handling
When using child seats, the pedelec's handling
characteristics and stability change considerably.
This can cause a loss of control, a crash and
injuries.
You should practice how to use the child seat
safely before using the pedelec in public
spaces.
WARNING
!
CAUTION
!
Risk of crushing due to exposed springs
The child may crush his/her fingers on exposed
springs or open mechanical parts of the saddle or
the seat post.
Never install saddles with exposed springs if a
child seat is being used.
Never install seat posts with suspension with
open mechanical parts or exposed springs if a
child seat is being used.
Notice
Observe the legal regulations on the use of
child seats.
Observe the operating and safety instructions
for the child seat system.
Never exceed the maximum permitted total
weight.
CAUTION
!
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6.6.2 Trailer
A pedelec which is approved for towing a trailer
will bear an appropriate adhesive label. You may
only use trailers with a tongue load and weight
which do not exceed the permitted values.
Figure 67: Trailer sign
The specialist dealer will advise on choosing a
suitable trailer system for the pedelec. The
specialist dealer must install the trailer the first
time to ensure that it is safely fitted.
6.6.2.1 Trailer approval for ENVIOLO hub gear
Only compatible bicycle trailers are approved for
ENVIOLO hub gears.
KETTLER
KETTLER QUADRIGA child trailer
Burley
Croozer
Thule
Crash caused by brake failure
The braking distance may be longer if the trailer
is carrying excessive load. The long braking
distance can cause a crash or an accident and
injuries.
Never exceed the specified trailer load.
Notice
The operating and safety instructions for the
trailer system must be observed.
The statutory regulations on the use of bicycle
trailers must be observed.
Only use type-approved coupling systems.
CAUTION
!
Trailer Adapter
Minnow Bee
Item no. 960038
Honey Bee
Encore
solo
Cub
D’Lite
Normad
Flatbed
Tail Wagon
Trailer Adapter
Croozer Kid
Item no. 122003516, XL: +10 mm Item
no. 122003716
Item no. 12200715
Croozer axle nut adapter with Thule
coupling
Croozer Kid Plus
Croozer Cargo
Croozer Dog
Trailer Adapter
Thule Chariot Lite
Item no. 20100798
Thule Chariot Cab
Thule Chariot Cross
Thule Chariot Sport
Thule Coaster XT
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Operation
6.6.3 Pannier rack
The specialist dealer will advise on choosing a
suitable pannier rack.
The specialist dealer must install the pannier rack
the first time to ensure that it is safely fitted.
When installing a pannier rack, the specialist
dealer makes sure that the fastening mechanism
is suitable for the pedelec and that all components
are installed and firmly fastened. They will also
ensure that shift cables, brake cables, hydraulic
lines and electrical cables are adjusted as
necessary, the rider has optimum freedom of
movement and the pedelec's maximum permitted
total weight is not exceeded.
The specialist dealer will provide instruction on
how to handle the pedelec and the pannier rack.
6.6.4 Mobile holder
Only applies to pedelecs with this equipment
A holder for SP Connect mobile case is fitted to
the stem.
Observe the operating instructions for the mobile
and the SP Connect mobile case.
Use on tarmacked roads only.
Protect mobile from theft.
To attach: insert the SP Connect mobile case
in the holder and turn 90° to the right.
To release: turn the SP Connect mobile case
90° to the left and remove.
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Operation
6.7 Check list before each ride
Check the pedelec before each ride.
Take the pedelec out of service if you spot any
anomalies.
Check that the pedelec is complete.
Check the battery is firmly in place.
Check that the lighting, reflector and brake, for instance,
are sufficiently clean.
You must check that the mudguards, the pannier rack and
the chain guard are securely installed.
Check that the front and rear wheels run true. This is
particularly important if the pedelec been transported or
secured with a lock.
Check the valves and the tyre pressure. Adjust as
necessary before each ride.
If the bicycle has a hydraulic rim brake, check whether the
locking levers are fully closed in their final positions.
Check the front and rear wheel brakes to make sure that
they are working properly. To do so, push the brake levers
while stationary to check whether resistance is generated
in the usual brake lever position. The brake must not lose
any brake fluid.
Check that the riding light is working.
Check for unusual noises, vibrations, smells, staining,
deformation, cracks, scores, abrasion and wear. This
indicates material fatigue.
Inspect suspension system for cracks, dents, bumps, parts
or leaking oil. Look at concealed sections on the pedelec's
lower surface.
If quick releases are used check them to make sure that
they are fully closed in their end position.
Be alert to any unusual operating sensations when braking,
pedalling or steering.
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Operation
6.8 Using the kickstand
6.8.1 Raising the kickstand
Use your foot to raise the kickstand completely
before setting off.
6.9 Using the pannier rack
Distribute the baggage as evenly as possible
between the left- and right-hand side.
We recommend the use of panniers and
baggage baskets.
The maximum load bearing capacity is indicated
on the pannier rack.
Never exceed the maximum permitted total
weight when packing the pannier.
Never exceed the maximum load bearing
capacity of the pannier rack.
Never modify the pannier rack.
6.10 Using the saddle
Do not wear studded jeans as these can
damage the saddle covering.
Wear dark clothes for your first few rides as
new leather saddles can stain clothing.
Crash caused by loaded pannier rack
The pedelec is handled differently with a loaded
pannier rack, in particular when the rider needs to
steer and brake. This can lead to a loss of control.
This may cause a crash with injuries.
You should practice how to use a loaded
pannier rack safely before using the pedelec in
public spaces.
Crushing the fingers in the spring flap
The spring flap on the pannier rack operates with
a high clamping force. There is a risk of crushing
the fingers.
Never allow the spring flap to snap shut in an
uncontrolled manner.
Be careful where you position your fingers when
closing the spring flap.
Crash caused by unsecured baggage
Loose or unsecured objects on the pannier rack,
e.g. belts, may become caught in the rear wheel.
This may cause a crash with injuries.
Objects which are fastened to the pannier rack
may cover the reflectors and the riding light. Other
users may not see the pedelec on public roads as
a result. This may cause a crash with injuries.
Secure any objects which are attached to the
pannier rack sufficiently.
Objects fastened to the pannier rack must
never cover the reflectors, the headlight or the
rear light.
CAUTION
!
CAUTION
!
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Operation
6.11 Rechargeable battery
Switch off the battery and the drive system before
removing or inserting the battery.
6.11.1 Integrated battery
Only applies to pedelecs with this equipment
6.11.1.1 Removing the integrated battery
Figure 68: Removing the integrated battery
1Open battery lock with battery key (see [1]).
The battery is released and falls into the
retainer guard (see [2]).
2Hold the battery in your hand from below. Use
the other hand to push on the retainer guard
from above (see [3]).
The battery is released and falls into the hand
(see [4]).
3Remove the battery from the frame.
4Remove the battery key from the battery lock.
6.11.1.2 Inserting the integrated battery
Figure 69: Inserting the integrated battery
1Place the battery into the lower mount with the
contacts facing the front (see [1]).
2Flip the battery up so that the battery is held by
the retainer guard (see [2]).
3Push the battery upwards (see [3]).
There is an audible clicking noise.
4Check battery to ensure it is firmly in place.
5Lock the battery with the battery key;
otherwise, the battery may fall out of the mount
when you open the lock (see [4]).
6Remove the battery key from the battery lock.
7Check the battery to ensure it is firmly in place.
(1)
(2)
(3)
(4)
(1)
(2) (3)
(4)
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Operation
6.11.2 Charging the battery
The ambient temperature during the charging
process must be within the range from 0 °C to
40 °C.
The battery can remain on the pedelec or can be
removed for charging.
Interrupting the charging process does not
damage the battery.
1Remove the cable connection cover if
necessary.
2Connect the mains plug of the charger to a
normal domestic, grounded socket.
3Connect the charging cable to the battery's
charging port.
The charging process starts automatically.
The battery level indicator shows the charge
level during charging. When the drive system is
switched on, the display screen shows the
charging process.
The charging process is complete when the
LEDs on the operating status and battery level
indicator go out.
4Once charging is complete, disconnect the
battery from the charger.
5Disconnect the charger from the mains.
Fire caused by overheated charger
The charger heats up when charging the battery.
In case of insufficient cooling, this can result in
fire or burns to the hands.
Never use the charger on a highly flammable
surface (e.g. paper, carpet etc.).
Never cover the charger during the charging
process.
Never leave battery unattended during
charging.
Electric shock caused by penetration by
water
If water penetrates into the charger, there is a risk
of electric shock.
Never charge the battery outdoors.
Electric shock in case of damage
Damaged chargers, cables and plug connectors
increase the risk of electric shock.
Check the charger, cable and plug connector
before each use. Never use a damaged
charger.
Notice
If an error occurs during the charging process, a
system message is displayed.
Remove the charger and battery from
operation immediately and follow the
instructions.
Connection data 230 V, 50 Hz
CAUTION
!
Notice
Check that mains voltage! The power source
voltage must match the voltage indicated on
the charger nameplate. Chargers labelled
230 V may be operated at 220 V.
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Operation
6.12 Electric drive system
6.12.1 Switching on the electric drive
system
A sufficiently charged battery has been inserted
into the pedelec.
The battery is firmly positioned.
The battery key has been removed.
The on-board computer has been inserted
correctly into the mount.
There are three options for switching on the drive
system.
•On-Off button (battery)
Press the On-Off button (battery) briefly.
•On-Off button (on-board computer)
Press the On-Off button (on-board computer)
briefly.
•Switched-on on-board computer
If the on-board computer is already switched
on when it is inserted into its mount, the electric
drive system is switched on automatically.
After switching on, a speed of 0 KM/H is
displayed on the on-board computer. If it is not,
check whether the on-board computer is fully
engaged into position.
If the drive system is switched on, the drive is
activated as soon as the pedals are moved with
sufficient force (except if in push assist mode
or the level of assistance is "OFF").
The motor power is determined by the level of
assistance set on the on-board computer.
As soon as the system has been activated,
ACTIVE LINE/PERFORMANCE LINE
appears briefly on the on-board computer.
6.12.2 Switching off the electric drive
system
As soon as you stop pushing the pedals in normal
mode or reach a speed of 25 km/h, the drive
system switches off the assistance system. The
assistance system starts up again if you push the
pedals and your speed is less than 25 km/h.
The system switches off automatically ten minutes
after the last command. There are three options
for switching off the drive system manually.
•On-Off button (on-board computer)
Press the On-Off button (on-board computer)
briefly.
• On-Off button (battery)
Press the On-Off button (battery).
• Removing the on-board computer
Remove the on-board computer from the
mount.
The LEDs on the operating status and battery
level indicator go out.
Crash caused by lack of readiness for braking
When it is switched on, the drive system can be
activated by the application of force on the
pedals. There is a risk of a crash if the drive is
activated unintentionally, and the brake is not
reached.
Never start the electric drive system, or switch
it off immediately, if the brake cannot be
reached safely and reliably.
CAUTION
!
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6.13 On-board computer 6.13.1 Inserting the on-board computer
1Place the on-board computer lower section into
the mount.
Figure 70: Inserting the on-board computer (1)
2Fold on-board computer gently forward until
you can feel it is attached to the magnetic
mount.
Figure 71: Folding the on-board computer.
The on-board computer can be secured with a
securing strap (available as an option) to
prevent it from falling out of its mount in the
event of a crash.
Crash caused by distraction
A lack of concentration while riding increases the
risk of an accident. This may cause a crash with
serious injuries.
Never allow yourself to be distracted by the
on-board computer.
Stop pedelec if you want to make inputs on the
on-board computer other than change the
level of assistance. Only enter data when the
bicycle is stationary.
Malfunctions due to Bluetooth®
If you use the on-board computer with Bluetooth®
and/or Wi-Fi, it may cause interference with other
devices, other equipment, aircraft, and medical
devices, such as pacemakers and hearing aids.
Likewise, harm to people and animals in the
immediate vicinity cannot be completely
excluded.
Never use the on-board computer with
Bluetooth® when in close proximity to medical
devices, filling stations, chemical plants, areas
at risk of explosion and in blasting zones.
Never use the on-board computer with
Bluetooth® in aircraft.
Avoid operating for longer periods in close
proximity to the body.
Notice
Never use the on-board computer as a handle.
The on-board computer may become
irreparably damaged if you use it to lift the
pedelec.
CAUTION
!
1
2
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Operation
6.13.2 Securing the on-board computer
It is possible to secure the on-board computer so
that it cannot be removed.
Figure 72: Position of headset screw
1Undo headset screw (1) until the Kiox mount
can be swivelled sideways.
2Insert on-board computer into the mount.
3Fasten the blocking screw (M3, 6 mm long)
into its designated thread in the mount from
below. Never use a longer screw as this can
cause damage to the on-board computer.
4Swivel mount back and fasten the headset
screw as per the manufacturer's instructions.
6.13.3 Removing the on-board computer
The on-board computer can be removed if it is
not secured.
Figure 73: Removing the on-board computer.
1Grip the on-board computer by its top edge.
2Pull on-board computer towards you until on-
board computer comes out of the magnetic
mount.
The system is switched off by removing the on-
board computer. Charging the on-board
computer battery
You can recharge the on-board computer battery
either on the pedelec or via the USB port.
6.13.3.1 Charging on the pedelec
The drive system will switch off automatically
after ten minutes if not activated if the pedelec
battery is not charging. The on-board computer
battery will also stop recharging in such a case.
The on-board computer will only charge when
switched on.
1Switch on-board computer on.
2Place on-board computer in its mount.
The charging process starts automatically.
6.13.3.2 Charging using the USB port
The on-board computer will only charge when
switched on.
1Switch on-board computer on.
2Open USB protective flap.
3Connect a standard USB charger (not included
in the standard scope of delivery) to the USB
port on the on-board computer (5 V charge
voltage; max. 500 mA charging current) using
a micro USB cable or to the USB port on a
computer.
The charging process starts automatically.
If the on-board computer is switched off during
recharging, it cannot be switched on again until
the USB cable has been disconnected.
1
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6.13.3.3 Switching the on-board computer
on.
Figure 74: Position of On-Off button (on-board computer)
Press the On-Off button (on-board computer)
briefly.
The electric drive system is switched on.
6.13.4 Switching off the on-board
computer
If the on-board computer is not inserted into its
mount, it will switch off automatically after one
minute to save energy if no button is pressed.
Press the On-Off button (on-board computer)
briefly.
The electric drive system is switched off.
6.13.5 Lock (premium function)
The lock function can be purchased under the
<Shop> tab in the eBike Connect app. Once the
lock function is switched on, the e-bike drive unit
assistance is deactivated by disconnecting the on-
board computer. It can then only be activated
using the on-board computer belonging to the e-
bike.
You will find detailed instructions in the
online operating instructions at
www.Bosch-eBike.com/en/Kiox-manual.
6.13.6 Using the USB port
The USB port can be used to operate external
devices which can be connected using a standard
micro A/micro B USB 2.0 cable.
The on-board computer and a sufficiently
charged battery must be in place on pedelec to
use the USB port.
1Open protective flap on the USB port on the
on-board computer.
2Connect the external device USB port with the
USB port on the on-board computer using a
micro A–micro B USB charging cable.
3Replace the protective flap after using the USB
port.
6.13.6.1 Using the riding light
Figure 75: Position of riding light button
1
Notice
A USB connection is not a waterproof plug
connection. Any moisture penetrating through the
USB port may trigger a short circuit in the on-
board computer.
Never connect an external device when
cycling in the rain.
Always close the protective flap on the USB
port when cycling in the rain.
Regularly check the position of the rubber cover
on the USB port and adjust it as necessary.
Connected electrical loads may have an adverse
effect on the Pedelec range.
1
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Operation
The drive system needs to be already switched
on to turn on the riding light.
Press the riding light button.
The front light and rear light are both switched
on (riding light symbol is displayed) or switched
off (riding light symbol is not displayed) at the
same time.
6.13.7 Using the push assist system
The push assist helps move the pedelec. The
speed is a maximum of 6 km/h in this case.
The level of assistance OFF must not be
selected.
The tractive power of the push assist and its
speed can be influenced by the selection of gear.
To spare the drive, first gear is recommended for
travelling uphill.
Figure 76: Position of push assist button on the control
panel
1Press the push assist button briefly.
The push assist is activated.
2Press and hold the plus button within three
seconds.
Push assist is activated.
3Release the plus button on the control panel to
switch off push assist. The push assist system
switches off automatically as soon as the
pedelec wheels are blocked or the speed
exceeds 6 km/h.
6.13.8 Selecting the level of assistance
The control panel is used to set how strongly the
electric drive assists the driver when pedalling.
You can change the level of assistance at any
time, even when you are cycling.
Figure 77: Position of plus and minus buttons
Press the plus button on the control panel to
increase the level of assistance.
Press the minus button on the control panel to
reduce the level of assistance.
The motor power used appears on the screen.
The maximum motor power depends on the
selected level for assistance. If the on-board
computer is removed from its mount (5), the
last displayed level of assistance is saved.
Injury from pedals or wheels
The pedals and the drive wheel turn when the
push assist system is used. There is a risk of
injury if the pedelec wheels are not in contact with
the ground when the push assist system is used
(e.g. when carrying the pedelec up stairs or when
placing it on a bicycle rack).
Only use the push assist mode when pushing
the pedelec.
You must steer the pedelec securely with both
hands when using push assist.
Allow for enough freedom of movement for the
pedals.
CAUTION
!
1
1
2
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Operation
6.13.9 Operating the on-board computer
All user interface screens and texts on the
following pages correspond to the latest software
release version. The user interface screens or
texts may change slightly after an update.
Figure 78: Control panel overview
You can use the select button (1) to perform the
following functions:
• Open the QUICK MENU while riding
• Open the SETTINGS MENU on the STATUS
SCREEN while the bicycle is stationary
• Confirm values and accept information
notifications
• Leave a dialogue.
You can use the Forward button (2) and Back
button (3) to access the different user interfaces
with information on riding values even when
riding. This means both hands can remain on the
handlebars while you are cycling.
You can use the plus button (4) and the minus
button (6) to increase or decrease the levels of
assistance. If you are accessing a list (such as the
SETTINGS menu), you can use the buttons to
scroll up and down the list.
6.13.10 Opening the start screen
Insert on-board computer into the mount.
The START SCREEN will be shown.
Figure 79: Open start screen
6.13.11 Opening screens
Press the forward button or back button.
A new screen is displayed.
6.13.12 Opening the quick menu
You cannot access the quick menu from the start
screen.
1Open any screen except the start screen.
2Press the Select button.
The QUICK MENU is displayed.
6.13.13 Opening the status screen
1Open the START SCREEN.
2Press the Back button.
The STATUS SCREEN will be shown.
6.13.14 Changing the settings
The pedelec is stationary. You cannot open and
adjust the settings while riding.
The on-board computer is inserted and displaying
the start screen.
1Open the STATUS SCREEN.
2Select SETTINGS.
3Press the Select button.
The settings menu is displayed.
Symbol Designation
1 Select button
2>Forward button
3<Back button
4+Plus button
5 Push assist button
6–Minus button
Table 37: Overview of the control panel buttons
3
1
2
4
5
6
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Operation
Settings menu structure
Select the desired setting using the Plus and
Minus buttons.
Press the Select button to confirm.
Use the Back button to return to the previous
menu.
Follow the instructions on the on-board
computer. You will find a detailed description of
the individual parameters in the online
operating instructions at
www.Bosch-eBike.com/en/Kiox-manual.
6.13.14.1 Registration with eBike Connect
1Open <Registration> menu item.
2Follow the instructions on the on-board
computer.
6.13.14.2 Resetting daily mileage or average
values manually
1Open <My eBike> menu item.
2Open <Reset> sub-menu item.
3Follow the instructions on the on-board
computer.
Daily mileage or average values are reset to
zero.
6.13.14.3 Resetting daily mileage or average
values automatically
1Open <My eBike> menu item.
2Open <Auto reset [Current value]>.
3Select <Off>, <Daily> or <After 4 hours>.
Daily mileage or average values are reset to
zero after the selected point in time.
6.13.14.4 Resetting the range
1Open <My eBike> menu item.
2Open <Range> sub-menu item.
3Follow the instructions on the on-board
computer.
The range is reset to the default setting.
6.13.14.5 Configuring eShift
Only applies to pedelecs with this equipment
1Open <My eBike> menu item.
2Open < eShift> sub-menu item.
3Follow the instructions on the on-board
computer.
eShift is configured.
6.13.14.6 Switching on Bluetooth®
1Open < Bluetooth®> menu item.
2Follow the instructions on the on-board
computer.
Bluetooth® is switched on.
Level 1 Ebene2
Registration
My eBike
→ <Reset>
→ <Auto reset [Current value]>
→ <Range>
→<eShift>
→ <Wheel circum>
→ <Service: [DD. Mon. YYYY] or after [xxxxx] [km]>
→ <Components>
Bluetooth®
My Profi
Sys settings
→ <Brightness>
→ <Clock>
→ <Date [DD.Mon.YYYY]
→ <Time zone>
→ <24-hour>
→ <Light backlight>
→ <Language>
→ <Factory settings>
Information
→ <Introduction to Kiox>
→ <Registration>◦
→ <FAQs>
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MY21P01 - 22_1.0_24.09.2020 75
Operation
6.13.14.7 Switching off Bluetooth®
1Open < Bluetooth®> menu item.
2Follow the instructions on the on-board
computer.
Bluetooth® is switched off.
6.13.14.8 Adding new device to Bluetooth®
1Open < Bluetooth®> menu item.
2Follow the instructions on the on-board
computer.
A new device is added.
6.13.14.9 Removing device from Bluetooth®
1Open < Bluetooth®> menu item.
2Follow the instructions on the on-board
computer.
The device is removed.
6.13.14.10 Setting the brightness
1Open <Sys settings> menu item.
2Open < Brightness> sub-menu item.
3Follow the instructions on the on-board
computer.
The brightness has been set.
6.13.14.11 Setting the clock
1Open <Sys settings> menu item.
2Open < Clock> sub-menu item.
3Follow the instructions on the on-board
computer.
The time has been set.
6.13.14.12 Setting the date
1Open <Sys settings> menu item.
2Open <Date [DD.Mon.YYYY]>.
3Follow the instructions on the on-board
computer.
The date is set.
6.13.14.13 Setting the time zone
1Open <Sys settings> menu item.
2Open <Time zone> sub-menu item.
3Follow the instructions on the on-board
computer.
The time zone is selected.
6.13.14.14 Setting the clock format
1Open <Sys settings> menu item.
2Open <24-hour> sub-menu item.
3Follow the instructions on the on-board
computer.
Clock displayed in selected 12-hour or 24-hour
format.
6.13.14.15 Selecting the backlight
1Open <Sys settings> menu item.
2Open <Light backlight> sub-menu item.
3Follow the instructions on the on-board
computer.
The selected black or white on-board computer
design is displayed.
6.13.14.16 Selecting the unit of speed
1Open <Sys settings> menu item.
2Open <Imperial.> sub-menu item.
3Follow the instructions on the on-board
computer.
The unit of speed is displayed in the selected
km/h or mph format.
6.13.14.17 Select the language
1Open <Sys settings> menu item.
2Open < Language.> sub-menu item.
3Follow the instructions on the on-board
computer.
The language has been set.
6.13.14.18 Resetting to factory settings
1Open <Sys settings> menu item.
2Open <Factory settings> sub-menu item.
3Follow the instructions on the on-board
computer.
All settings are re-set to the factory settings. All
user data have been deleted.
MY21P01 - 22_1.0_24.09.2020 76
Operation
6.14 Brake
The drive force of the motor is shut off during the
ride as soon as the rider no longer pedals. The
drive system does not switch off when braking.
In order to achieve optimum braking results, do
not pedal while braking.
Crash caused by brake failure
Oil or lubricant on the brake disc in a disc brake
or on the rim of a rim brake can cause the brake
to fail completely. This may cause a crash with
serious injuries.
Never allow oil or lubricant to come into
contact with the brake disc or brake linings or
on the rim of a rim brake.
If the brake linings have come into contact with
oil or lubricant, contact a dealer or a workshop
to have the components cleaned or replaced.
If the brakes are applied continuously for a long
time (e.g. while riding downhill for a long time),
the fluid in the brake system may heat up. This
may create a vapour bubble. This will cause air
bubbles or any water contained in the brake
system to expand. This may suddenly make the
lever travel wider. This may cause a crash with
serious injuries.
Release the brake regularly when riding
downhill for a longer period of time.
Amputation due to rotating brake disc
The brake disc in disc brakes is so sharp that it
can cause serious injuries to fingers if they are
inserted into the brake disc openings.
Always keep fingers well away from the
rotating brake discs.
Burns caused by heated brake
The brakes may become very hot during
operation. There is a risk of burns or fire in case
of contact.
Never touch the components of the brake
directly after the ride.
WARNING
!
CAUTION
!
Crash caused by wet conditions
The tyres may slip on wet roads. In wet conditions
you must also expect a longer braking distance.
The braking sensation differs from the usual
sensation. This can cause loss of control or a
crash, which may result in injuries.
Ride slowly and brake in good time.
Crash caused by incorrect use
Handling the brake improperly can lead to loss of
control or crashes, which may result in injuries.
Shift your body weight backwards and down as
far as possible.
Practice braking and emergency braking
before using the pedelec in public spaces.
Never use the pedelec if you can feel no
resistance when you grip the brake handle.
Consult a specialist dealer.
Crash after cleaning or storage
The brake system is not designed for use on a
pedelec which is placed on its side or turned
upside down. The brake may not function
correctly as a result. This can cause a crash,
which may result in injuries.
If the pedelec is placed on its side or turned
upside down, apply the brake a couple of times
before setting off to ensure that it works as
normal.
Never use the pedelec if the brake does not
work properly. Consult a specialist dealer.
CAUTION
!
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Operation
6.14.1 Using the brake lever
Figure 80: Front (2) and rear (1) brake lever – Shimano
brake used as an example
Push the left-hand brake lever to apply the front
wheel brake.
Push the right-hand brake lever to apply the rear
wheel brake.
1
2
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Operation
6.15 Suspension and damping
6.15.1 Adjusting the compression in the
Suntour fork
Only applies to pedelecs with this equipment
The compression adjuster makes it possible to
make quick adjustments to the suspension
behaviour of the fork to suit changes in terrain. It
is intended for adjustments made during the ride.
Figure 81: Suntour compression adjuster with OPEN (1)
and LOCK (2) positions
Compression damping is lowest in the OPEN
position, making the fork feel softer.
Use the lock position if you want the fork to feel
stiffer and you are riding on soft ground.
The positions between OPEN and LOCK
provide fine adjustment of compression
damping.
We recommend setting the compression adjuster
to the OPEN position first.
The compression damper controls the speed at
which the rear frame damper deflects during slow
impact, such as smaller impacts or when the rider
goes round a corner or shifts their weight. The
compression damper improves control and
efficiency.
If the compression damper is set too high,
suspension is too hard when exposed to impacts.
The damper lever is used to set the compression
damper.
Turn the setting wheel in a clockwise
direction (+) to decrease the deflection speed.
1
2
MY21P01 - 22_1.0_24.09.2020 79
Operation
6.16 Gear shift
The selection of the appropriate gear is a
prerequisite for a physically comfortable ride and
making sure that the electric drive system
functions properly. The ideal pedalling frequency
is between 70 and 80 revolutions per minute.
Stop pedalling briefly when changing gears.
This makes it easier to switch gears and
reduces wear on the drivetrain.
The hub cannot be switched through its entire
transmission range when stationary. As a general
rule, 50–70% of the transmission range can be
used when stationary. The remaining part of the
transmission range can be adjusted when riding.
The automatic Enviolo gear shift includes a twist
grip with an indicator.
Figure 82: Enviolo twist grip with indicator
6.16.1 Selecting automatic or manual shift
The gear shift can be used manually or in
automatic mode.
Press the mode button.
The gear shift switches between the automatic
and manual gear option.
6.16.2 Switching gear in automatic mode
In automatic mode, the system automatically
adjusts transmission to the rider's desired
pedalling frequency.
Determining the pedalling frequency is described
in 6.13.14.5 Configuring eShift.
Crash caused by incorrect use
If the rider applies too much pressure on the
pedals during a gear change and activates the
shifter or changes several gears at a time, their
feet may slip from the pedals. This may cause a
crash or flip-over with injuries.
Switching down several gears to a low gear may
cause the twist grip outer sleeve to suddenly
come off. This will not have an adverse effect on
the twist grip's correct functioning since the outer
guide returns to its original position after the gear
change is complete.
Apply little pressure on the pedals while
changing gears.
Never change more than one gear at a time.
Notice
The interior hub is not completely waterproof. If
water gets into the hub, it may rust and the gear
switch function may no longer function as a result.
Never use the pedelec in places where water
may get into the hub.
Never detach the hub yourself. Contact your
specialist dealer.
CAUTION
!
1 Twist grip with indicator
2 Manual gear shift indicator
3 Automatic gear shift indicator
4 Grip shifter
5 Mode button
3
4
5
12
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Operation
6.16.3 Switching gear manually
6.16.3.1 Changing down
Switch to a low transmission ratio for setting off or
driving uphill.
Turn the twist grip backwards.
A hill is shown on the display.
Figure 83: Hill display (1) when changing down (2)
6.16.3.2 Changing up
Switch to a high transmission ratio for higher
speeds.
Turn the twist grip forwards.
Flat terrain is shown on the display.
Figure 84: Flat terrain display (1) when changing up (2)
12
12
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Operation
6.17 Parking the pedelec
1Switch off the drive system (see
Section 6.12.2).
2After getting off, use your foot to lower the
kickstand completely before parking. Ensure
that it is stable.
3Park the pedelec carefully and check that it is
stable.
4Cleaning the suspension fork and pedals (see
Section 7.1.)
5Protect the saddle with a saddle cover if you
park the pedelec outside.
6Secure the pedelec with a bicycle lock.
7Remove the battery (see Section 6.11.1.1)
and, where necessary, your mobile (see
Section 6.6.4) to ensure protection against
theft.
Notice
Heat or direct sunlight can cause the tyre pressure
to increase above the permitted maximum
pressure. This can destroy the tyres.
Never park the pedelec in the sun.
On hot days, regularly check the tyre pressure
and adjust it as necessary.
Moisture penetrating at low temperatures may
impair individual functions due to the open
structural design.
Always keep the pedelec dry and free from
frost.
If the pedelec is to be used at temperatures
below 3 °C, the specialist dealer must carry
out an inspection and prepare it for winter use.
The pedelec's force of weight may cause the
kickstand to sink into soft ground, possible
causing the pedelec to topple over as a result.
Park the pedelec on firm, level ground only.
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Cleaning and servicing
7 Cleaning and servicing
Cleaning check list
Maintenance check list
Servicing measures must be performed regularly.
Contact your specialist dealer if you are unsure.
7.1 Cleaning after each ride
7.1.1 Cleaning the suspension fork
Remove dirt and deposits from the stanchions
and deflector seals with a damp cloth.
Check the stanchions for dents, scratches,
staining or leaking oil.
Lubricate the dust seals and stanchions.
7.1.2 Cleaning the pedals
Clean with a brush and soapy water after riding
through dirt or rain.
Service the pedals after cleaning.
Clean the pedals after each ride
Suspension fork after each ride
Cleaning the battery once a month
Chain every
250–300 km
Basic cleaning and preservation of all
components at least every six
months
Clean the charger at least every six
months
Check USB rubber cover position before each ride
Check for tyre wear once a week
Check for rim wear once a week
Check tyre pressure once a week
Check brakes for wear once a month
Check electrical cables and Bowden
cables for damage and ensure they are
fully functional once a month
Check chain tension once a month
Check tension of the spokes every three
months
Check the gear shift setting every three
months
Check the suspension fork for wear and
ensure it is fully functional every three
months
Check for wear on brake discs at least every six
months
Crash and falling caused by unintentional
activation
There is a risk of injury if the drive system is
activated unintentionally.
Remove the battery before cleaning.
Required tools and cleaning agents:
• Cloth
•Air pump
•Brush
• Water
• Dish-washing liquid
•Bucket
CAUTION
!
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Cleaning and servicing
7.2 Basic cleaning
Remove battery and on-board computer before
thorough cleaning.
7.2.1 Cleaning the frame
1Soak the entire frame with dish-washing
detergent if the dirt is thick and ingrained.
2After leaving it to soak for a short time, remove
the dirt and mud with a sponge, brush and
toothbrushes.
3Use a watering can or your hand to rinse the
frame.
4Service the frame after cleaning.
7.2.2 Cleaning the stem
1Clean stem with a cloth and soapy water.
2Service the stem after cleaning.
7.2.3 Cleaning the wheel
1Check the tyres, rims, spokes and spoke
nipples for any damage while cleaning the
wheel.
2Use a sponge and a brush to clean the hub and
spokes from the inside to the outside.
3Clean the rim with a sponge.
7.2.4 Cleaning chain wheels
1Spray the chain wheels with a degreaser.
2Clean coarse dirt with a brush after soaking for
a short time.
3Wash down with dish-washing detergent and a
toothbrush.
4Service the chain wheels after cleaning.
Crash caused by brake failure
The braking effect may be unusually poor
temporarily after cleaning, servicing or repairs.
This may cause a crash with injuries.
Never apply care products or oil to the brake
discs or brake linings, or the braking surfaces
on the rims.
After cleaning, servicing or repair, carry out a
few test brake applications.
Notice
Water may enter the inside of the bearings if you
use a steam jet. This dilutes the lubricant inside,
the friction increases and, as a result, the
bearings are permanently damaged in the long
term.
Never clean the pedelec with a pressure
washer.
Greased parts, such as the seat post, the
handlebars or the stem, may no longer be safely
and reliably clamped.
Never apply grease or oil to clamping sections.
Required tools and cleaning agents:
•Cloths
• Sponge
•Air pump
•Brush
• Toothbrush
• Paintbrush
• Watering can
•Bucket
•Water
• Dish-washing liquid
• Degreaser
• Lubricant
• Brake cleaner or spirit
CAUTION
!
Crash caused by braking hard on rims
A rim can break and block the wheel if you brake
hard. This may cause a crash with serious
injuries.
Check rim wear on a regular basis.
WARNING
!
MY21P01 - 22_1.0_24.09.2020 84
Cleaning and servicing
7.2.5 Cleaning the chain
1Slightly dampen a brush with dish-washing
liquid. Brush both sides of the chain.
2Dampen a cloth with soapy water. Place the
cloth on the chain.
3Hold and apply slight pressure while slowly
turning the rear wheel, so the chain passes
through the cloth.
4If the chain is still dirty afterwards, clean with
lubricant.
5Service the chain after cleaning.
7.2.6 Cleaning gear shift
Clean hub, gear shift and shift cables with a brush,
water and dish-washing detergent. Carefully clean
the twist grip with a damp, soft cloth.
7.2.7 Cleaning the battery
Clean the battery electrical connections with a
dry cloth or paintbrush only.
Wipe off the decorative sides with a damp
cloth.
7.2.8 Cleaning the on-board computer
Carefully clean the on-board computer with a
soft, damp cloth.
Notice
Never use aggressive (acid-based) cleaners,
rust removers or degreasers when cleaning
the chain.
Never use chain cleaning devices or chain
cleaning baths.
Notice
Never clean the hub, gear shift, shift cables or
twist grip with a pressure washer, steam jet or
aggressive cleaning agents.
Risk of fire and explosion due to penetration by
water
The battery is only protected from simple spray
water. Penetration by water can cause a short
circuit. The battery may self-ignite and explode.
Never clean the battery with a pressure
washer, water jet or compressed air.
Keep contacts dry and clean.
Never immerse the battery in water.
Never use cleaning agents.
Remove the battery from the pedelec before
cleaning.
Notice
Never clean the battery with solvents, such as
oil, thinners, alcohol or corrosion protection, or
with cleaning agents.
Notice
If water enters the on-board computer, it will be
permanently damaged.
Never immerse the on-board computer in
water.
Never clean with a pressure washer, water jet
or compressed air.
Never use cleaning agents.
Remove the on-board computer from the
pedelec before cleaning.
CAUTION
!
MY21P01 - 22_1.0_24.09.2020 85
Cleaning and servicing
7.2.9 Cleaning the motor
Carefully clean the motor with a soft, damp
cloth.
7.2.10 Cleaning the brake
Clean brake and brake discs with a brush,
water and dish-washing detergent.
Clean brake discs thoroughly with brake
cleaner or spirit.
7.2.11 Cleaning the saddle
Clean the saddle with lukewarm water and a
cloth dampened with natural soap.
7.3 Servicing
7.3.1 Servicing the frame
Dry the frame.
Spray with care oil.
Clean off the care oil again after a short time.
7.3.2 Servicing the stem
Apply silicone or Teflon oil to the stem shaft
tube and the quick release lever pivot point.
If you have speedlifter Twist, also apply oil to
the unlocking bolt using the groove in the
speedlifter body.
Apply a little acid-free lubricant grease
between the stem quick release lever and the
sliding piece to reduce the quick release lever
operating force.
Burns from hot motor
The motor cooler can become extremely hot
during use. Touching it may cause burns.
Leave the motor to cool before cleaning.
Notice
If water penetrates the motor, it will be
permanently damaged.
Never immerse the motor in water.
Never clean with a pressure washer, water jet
or compressed air.
Never use cleaning agents.
Brake failure due to water penetration
The brake seals are unable to withstand high
pressures. Damaged brakes can fail and cause
an accident with injury.
Never clean the pedelec with a pressure
washer or compressed air.
Take great care when using a hosepipe. Never
point the water jet directly at the seal section.
CAUTION
!
WARNING
!
Notice
Never clean with a pressure washer.
Never clean with solvent or chemical agents.
Required tools and cleaning agents:
• Cloths
• Toothbrushes
• Dish-washing liquid
• Care oil for frames
• Silicone or Teflon oil
• Acid-free lubricating grease
• Fork oil
• Chain oil
• Degreaser
• Spray oil
•Teflon spray
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Cleaning and servicing
7.3.3 Maintaining the suspension fork
Treat the dust seals with fork oil.
7.3.4 Servicing the drive elements
Maintain chainring with Teflon spray.
7.3.5 Servicing the pedals
Treat pedals with spray oil.
7.3.6 Servicing the chain
Lubricate the chain thoroughly with chain oil.
7.4 Maintenance
The following maintenance measures must be
performed on a regular basis.
7.4.1 Wheel
1Check the tyres for wear.
2Check the tyre pressure.
3Check the rims for wear.
The rims of a rim brake with invisible wear
indicator are worn as soon as the wear
indicator becomes visible in the area of the rim
joint.
The rims with visible wear indicator are worn as
soon as the black, all-round groove on the pad
friction surface is no longer visible. We
recommend that you also replace the rims with
every second brake lining replacement.
4Check the tension of the spokes.
7.4.1.1 Checking the tyres
Check the tyre wear. The tyre is worn if the
anti-puncture protection or the carcass cords
are visible.
A specialist dealer will need to change the tyre
if it is worn.
7.4.1.2 Checking the rims
Check the rims for wear. The rims are worn as
soon as the black, all-round groove on the pad
friction surface becomes invisible.
Contact your specialist dealer to have the rims
replaced. We recommend that you also replace
the rims at the same time as every second
brake lining replacement.
7.4.1.3 Checking and adjusting the tyre
pressure – Dunlop valve
Only applies to pedelecs with this equipment
The tyre pressure cannot be
measured on the simple Dunlop
valve. The tyre pressure is
therefore measured in the filling
hose when pumping slowly with
the bicycle pump.
It is recommendable to use a
bicycle pump with a pressure
gauge. The operating instructions
for the bicycle pump must be
adhered to.
1Unscrew and remove the valve
cap.
2Connect the bicycle pump.
3Pump up the tyre slowly and pay attention to
the tyre pressure in the process.
Crash and falling caused by unintentional
activation
There is a risk of injury if the drive system is
activated unintentionally.
Remove the battery before maintenance.
Crash caused by braking hard on rims
A rim can break and block the wheel if you brake
hard. This may cause a crash with serious
injuries.
Check rim wear on a regular basis.
Notice
If the tyre pressure is too low in the tyre, the tyre
does not achieve its load bearing capacity. The
tyre is not stable and may come off the rim.
If the tyre pressure is too high, the tyre may burst.
Check the tyre pressure against the
specifications.
Adjust the tyre pressure as necessary.
CAUTION
!
WARNING
!
MY21P01 - 22_1.0_24.09.2020 87
Cleaning and servicing
4Correct the tyre pressure according to
specifications in the Pedelec pass.
5If the tyre pressure is too high, unfasten the
union nut, let air out and re-tighten the union
nut.
6Remove the bicycle pump.
7Screw the valve cap tight.
8Screw the rim nut gently against the rim with
the tips of your fingers.
7.4.1.4 Checking and adjusting the tyre
pressure – Presta valve
Only applies to pedelecs with this equipment
It is recommendable to use
a bicycle pump with a
pressure gauge. The
operating instructions for
the bicycle pump must be
adhered to.
1Unscrew and remove the
valve cap.
2Open the knurled nut
around four turns.
3Carefully apply the bicycle
pump so that the valve
insert is not bent.
4Pump up the tyre slowly and pay attention to
the tyre pressure in the process.
5Correct the tyre pressure as per the
specifications on the tyre.
6Remove the bicycle pump.
7Tighten the knurled nut with your fingers.
8Screw the valve cap tight.
9Screw the rim nut gently against the rim with
the tips of your fingers.
7.4.1.5 Checking and adjusting the tyre
pressure – Schrader valve
Only applies to pedelecs with this equipment
It is recommendable to use a
bicycle pump with a pressure
gauge. The operating
instructions for the bicycle
pump must be adhered to.
1Unscrew and remove the
valve cap.
2Attach the bicycle pump.
3Pump up the tyre slowly
and pay attention to the tyre pressure in the
process.
The tyre pressure has been adjusted as per the
specifications.
4Remove the bicycle pump.
5Screw the valve cap tight.
6Screw the rim nut (1) gently against the rim
with the tips of your fingers.
7.4.2 Brake system
The maintenance interval for the brake depends
on the weather conditions and how frequent the
bicycle is used. If the pedelec is used under
extreme conditions such as rain, dirt or high
mileage, maintenance must be performed more
frequently.
Crash caused by brake failure
Worn brake discs and brake linings, as well as a
lack of hydraulic fluid in the brake cable, reduce
the braking power. This may cause a crash with
injuries.
Check the brake disc, brake linings and
hydraulic brake system on a regular basis.
Contact your specialist dealer if any of these
components have become worn.
CAUTION
!
1
MY21P01 - 22_1.0_24.09.2020 88
Cleaning and servicing
7.4.3 Checking the brake linings for wear
Check brake linings after brake has been fully
applied 1,000 times.
1Check that the brake linings are no less than
1.8 mm wide at any point and no less than
2.5 mm between the brake lining and
supporting plate.
2Push brake lever and hold. In doing so, check
whether the transport safety wear gauge can fit
between the brake lining supporting plates.
The brake linings have not reached their wear
limit. Contact your specialist dealer if they are
worn.
7.4.4 Checking the pressure point
Pull brake lever and hold repeatedly several
times.
If you are unable to clearly detect the pressure
point and it changes, the brake needs to be
vented. Contact your specialist dealer.
7.4.5 Checking the brake discs for wear
Check that the brake disc measures no less
than 1.8 mm in depth at any point.
The brake discs have not reached their wear
limit yet; brake discs need to be replaced if
they have. Contact your specialist dealer.
7.4.6 Checking the electrical cables and
brake cables
Check all visible electrical cables and Bowden
cables for damage. If the sheathing is
compressed, a brake is defective or a light
does not work, the pedelec must be removed
from service until the lines or cables have been
repaired. Contact your specialist dealer.
7.4.7 Checking the gear shift
Check the gear shift and the shifter or the gear
twist grip setting and adjust as necessary.
7.4.8 Checking the stem
The stem and quick release system must be
inspected at regular intervals. The specialist
dealer should adjust them if necessary.
If the hexagon socket head screw is also
loosened, the headset backlash also needs to
be adjusted. Medium-strength thread locker,
such as Loctite blue, then needs to be applied
to the loosened screws and the screws
tightened as per specifications.
Contact your specialist dealer if there is any
wear or signs of corrosion.
7.4.9 Checking the USB port
7.4.10 Checking the chain tension
1Check the chain tension in three or four
positions, turning the crank a full revolution.
Figure 85: Checking the chain tension
2If the chain can be pushed more than 2 cm, the
chain will need to be re-tensioned by your
specialist dealer.
3If the chain can only be pushed up and down
less than 1 cm, the chain needs to be
slackened as required.
The ideal chain tension has been achieved if
the chain can be pushed a maximum of 2 cm in
the middle between the pinion and the toothed
wheel. The crank must also turn without
resistance.
4If a hub gear is fitted, the rear wheel must be
pushed backwards or forwards to tighten the
chain. Contact your specialist dealer.
5Check the handlebar grip is firmly in position.
Notice
Any moisture penetrating through the USB port
may cause a short circuit in the on-board
computer.
Regularly check the position of the cover on the
USB port and adjust it as necessary.
Notice
Excessive chain tension increases wear. If the
chain tension is too low, there is a risk that the
chain will slip off the chain wheels.
Check the chain tension once a month.
2 cm
MY21P01 - 22_1.0_24.09.2020 89
Maintenance
8 Maintenance
You must have the specialist dealer perform main-
tenance every six months as a minimum. This is
the only way to ensure that the pedelec remains
safe and fully functional. No matter whether disc
brakes need replacing, brakes venting or wheels
changing, many maintenance tasks require tech-
nical expertise, special tools and special lubri-
cants. The pedelec may become damaged if the
stipulated maintenance intervals and procedures
are not carried out. That is why only specialist
dealers may carry out maintenance.
The retailer will check the pedelec based on
the maintenance instructions in Section 11.3.
The specialist dealer will inspect the pedelec
for any signs of material fatigue during basic
cleaning.
The specialist dealer will check the software
version of the drive system and update it. The
electrical connections are checked, cleaned
and preservative agent is applied. The
electrical cables are inspected for damage.
The specialist dealer will dismantle and clean
the entire suspension fork interior and exterior.
They will clean and lubricate the dust seals and
slide bushings, check the torques and adjust
the fork to the rider's preferred position. They
will also replace the sliding collar if the clear-
ance is too great (more than 1mm on the fork
bridge).
Injury due to damaged brakes
Special tools and specialist knowledge are
required to repair the brakes. Incorrect or
unauthorised assembly can damage the brakes.
This may lead to an accident with injuries.
Only specialist dealers may carry out repairs
on brakes.
Only carry out work or changes, such as
dismantling, sanding or painting, which are
permitted and described in the brake operating
instructions.
Injury to the eyes
Problems may arise if the settings are not made
properly and you may sustain serious injuries as
a result.
Always wear safety glasses during
maintenance work.
Crash and falling caused by unintentional
activation
There is a risk of injury if the drive system is
activated unintentionally.
Remove the battery before inspection.
Crash caused by material fatigue
If the service life of a component has expired, the
component may suddenly fail. This may cause a
crash with injuries.
Have the specialist dealer carry out basic
cleaning of the pedelec every six months,
preferably at the same time as the required
servicing work.
WARNING
!
CAUTION
!
Hazard for the environment due to toxic
substances
The brake system contains toxic and
environmentally harmful oils and lubricants. Such
fluids will contaminate if they enter the sewers or
groundwater.
Dispose of lubricants and oils left over after
repairs in an environmentally responsible way
in accordance with statutory regulations.
Notice
The motor is maintenance-free and only qualified
specialist personnel may open it.
Never open the motor.
CAUTION
!
MY21P01 - 22_1.0_24.09.2020 90
Maintenance
The specialist dealer will fully inspect the
interior and exterior of the rear frame damper,
overhaul the rear frame damper, replace all air
seals on air forks, overhaul the air suspension,
change the oil and replace the dust wipers.
They will pay particular attention to rim and
brake wear. The spokes are re-tightened in
accordance with the findings.
8.1 Suspension system
The correct execution of maintenance on the
suspension system not only guarantees a long
service life, but also ensures optimal
performance. Each maintenance interval shows
the maximum cycling hours for the corresponding
type of recommended maintenance. Depending
on terrain and environmental conditions, the
performance can be optimised through shorter
maintenance intervals.
8.1.1 Rear frame damper
Only applies to pedelecs with this equipment
Maintenance intervals
RockShox rear frame damper
Service air chamber assembly Every 50 hours
Service damper and spring Every 200 hours
FOX rear frame damper
Complete maintenance (full interior and
exterior inspection, damper overhaul, air
spring overhaul, oil change and dust
wiper replacement)
Every 125 hours
or once a year
Suntour rear frame damper
Complete shock absorber service
including damper reassembly and air seal
replacement Every 100 hours
Injury due to explosion
The air chamber is pressurised. If the air system is
serviced in a rear frame damper, it can explode and
cause serious injury.
Wear safety goggles, protective gloves and
safety clothing when assembling or servicing
the vehicle.
Release the air for the air chambers. Detach
all air insert fitments.
Never service or dismantle a rear frame
damper if it has not completely rebounded.
Intoxication from suspension oil
Suspension oil irritates the respiratory tract, leads to
germ cell mutations and sterility, causes cancer and
is toxic to touch.
Always wear safety goggles and nitrile gloves
when working with suspension oil.
Never perform maintenance when you are
pregnant.
Use an oil catchment tray under the section
where the rear frame damper is serviced.
Hazard for the environment due to toxic
substances
The rear frame damper contains toxic and
environmentally harmful oils and lubricants. Such
fluids will contaminate if they enter the sewers or
groundwater.
Dispose of lubricants and oils left over after
repairs in an environmentally responsible way
in accordance with statutory regulations.
WARNING
!
WARNING
!
CAUTION
!
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Maintenance
Special tools, special lubricants and knowledge of
suspension components are required to maintain
and repair the rear frame damper.
The rear frame damper may become damaged if
the procedure is not followed as described. Only
specialist dealers may carry out maintenance on
rear frame damper.
8.1.2 Suspension fork
Only applies to pedelecs with this equipment
Maintenance intervals
Special tools, special lubricants and knowledge of
suspension components are required to service
and repair suspension forks.
The suspension fork may be damaged if
procedures are not followed as described. Only
specialist dealers may carry out maintenance on
the suspension fork.
Suntour suspension fork
Maintenance 1
Functional check, fastening and wear test Every 50 hours
Maintenance 2
Maintenance 1 + cleaning entire fork
interior and exterior / cleaning and
lubrication of dust seals and guides/
plastic bushings / check torques
Every 100 hours
FOX suspension fork
Full maintenance (complete interior/
exterior inspection, damper overhaul,
replacement of air seals on air forks, air
suspension overhaul, oil change and dust
wiper replacement).
Every 125 hours
or once a year
RockShox suspension fork
Maintenance of stanchions for:
Paragon™, XC™ 28, XC 30, 30™, Judy®,
Recon™, Sektor™, 35™*, Bluto™, REBA®,
SID®, RS-1™, Revelation™, PIKE®, Lyrik™,
Yari™, BoXXer
Every 50 hours
Maintenance of spring and damper unit
for:
Paragon, XC 28, XC 30,30 (2015 and earlier),
Recon (2015 and earlier), Sektor (2015 and
earlier), Bluto (2016 and earlier), Revelation
(2017 and earlier), REBA (2016 and earlier),
SID (2016 and earlier), RS-1 (2017 and earlier),
BoXXer (2018 and earlier)
Every 100 hours
Maintenance of spring and damper unit
for:
30 (2016+), Judy (2018+), Recon (2016+),
Sektor (2016+), 35 (2020+)*, Revelation
(2018+), Bluto (2017+), REBA (2017+), SID
(2017+), RS-1 (2018+), PIKE (2014+), Lyrik
(2016+), Yari (2016+), BoXXer (2019+)
Every 200 hours
Injury due to explosion
The air chamber is pressurised. If the air system is
serviced in a faulty suspension fork, it can explode
and cause serious injury.
Wear safety goggles, protective gloves and
safety clothing when assembling or servicing
the vehicle.
Release the air for the air chambers. Detach
all air insert fitments.
Never service or dismantle a suspension fork
if it has not completely rebounded.
Hazard for the environment due to toxic
substances
The suspension fork contains toxic and
environmentally harmful oils and lubricants. Such
fluids will contaminate if they enter the sewers or
groundwater.
Dispose of lubricants and oils left over after
repairs in an environmentally responsible way
in accordance with statutory regulations.
WARNING
!
CAUTION
!
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Maintenance
8.1.3 Suspension seat post
Only applies to pedelecs with this equipment
Maintenance intervals
Special tools, special lubricants and knowledge of
suspension components are required to service
and repair suspension seat posts.
The suspension seat post may be damaged if
procedures are not followed as described. Only
specialist dealers may carry out maintenance on
the suspension seat post.
8.2 Axle with quick release
by.schulz seat post
Check all screws for correct tightening
torques for:
G1 and G2
After 250 km and
every 1,500 km
Suntour suspension seat post
Maintenance 1 Every 100 hours
RockShox suspension seat post
Venting of remote control lever and/or
maintenance of lower seat post unit for:
Reverb™ A1/A2/B1, Reverb Stealth A1/A2/B1/
C1*, Reverb AXS™ A1*
Every 50 hours
Venting of remote control lever and/or
maintenance of lower seat post unit for:
Reverb B1, Reverb Stealth B1/C1*, Reverb
AXS A1*
Every 200 hours
Complete maintenance of seat post for:
Reverb A1/A2, Reverb Stealth A1/A2 Every 200 hours
Complete maintenance of seat post for:
Reverb B1, Reverb Stealth B1 Every 400 hours
Complete maintenance of seat post for:
Reverb AXS A1*, Reverb Stealth C1* Every 600 hours
All other suspension seat posts
Maintenance Every 100 hours
Crash caused by unfastened quick
release
A faulty or incorrectly installed quick release may
become caught in the brake disc and block the
wheel. This will cause a crash.
Install the front wheel quick release lever on
the opposite side to the brake disc.
Crash caused by faulty or incorrectly
installed quick release
The brake disc becomes very hot during
operation. Parts of the quick release may become
damaged as a result. The quick release comes
loose. This will cause a crash with injuries.
The front wheel quick release lever and the
brake disc must be situated on opposite sides.
Crash caused by incorrectly set clamping
force
Excessively high clamping force will damage the
quick release and cause it to lose its function.
Insufficient clamping force will cause a
detrimental transmission of force. The
suspension fork or the frame may break. This will
cause a crash with injuries.
Never fasten a quick release using a tool (e.g.
hammer or pliers).
Only use the clamping lever with the specified
set clamping force.
CAUTION
!
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Maintenance
8.2.1 Checking the quick release
Check the position and clamping force of the
quick release lever. The quick release lever
must be flush with the lower housing. You must
be able to see a slight impression on the palm
of your hand when you close the quick release
lever.
Figure 86: Adjusting the quick release clamping force
Use a 4 mm hexagon socket spanner to adjust
the clamping lever clamping force if required.
Check the quick release lever position and
clamping force.
Figure 87: Adjusting the quick release clamping force
8.3 Maintaining the stem
Incorrectly fastened screws may come loose due
to impact. The stem may no longer be firmly fixed
in its position as a result. This will cause a crash
with injuries.
Check the handlebars and the stem's quick
release system are firmly in position after the
first two hours of riding.
8.4 Adjusting the gear shift
If you cannot select the gears effortlessly, you will
need to adjust the setting for the shift cable
tension.
Carefully pull the adjusting sleeve away from
the shifter housing, turning it as you do so.
Check the gear shift function after each
adjustment.
8.4.1 Cable-operated gear shift, single-
cable
Only applies to pedelecs with this equipment
For a smooth gear shift, adjust the adjusting
sleeves on the shifter housing.
Figure 88: Adjusting sleeve (1) for the single-cable, cable-
operated gear shift with shifter housing (2), example
2
1
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Maintenance
8.4.2 Cable-operated gear shift, dual-
cable
Only applies to pedelecs with this equipment
For a smooth gear shift, set the adjusting
sleeves underneath the chain stay on the
frame.
The shift cable has around 1 mm play when it
is pulled out gently.
Figure 89: Adjusting sleeves (2) on two alternative
versions (A and B) of a dual-cable, cable-operated gear
shift on the chain stay (1)
8.4.3 Cable-operated twist grip, dual-
cable
Only applies to pedelecs with this equipment
For a smooth gear shift, set the adjusting
sleeves on the shifter housing.
There is noticeable play of around 2–5 mm
(1/2 gear) when twisting the twist grip.
Figure 90: Twist grip with adjusting sleeves (1) and play of
the gear shift (2)
1
A
B
1
2
2
1
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Troubleshooting, fault clearance and repair
9 Troubleshooting, fault clearance
and repair
9.1 Troubleshooting and fault
clearance
The components of the drive system are checked
constantly and automatically. If an error is
detected, an error message appears on the
display. The drive may be shut off automatically,
depending on the type of error.
9.1.1 Drive system or on-board computer
does not start up
If the on-board computer and/or the drive system do
not start up, proceed as follows:
1Check whether the battery is switched on. If
not, start the battery.
Contact specialist dealer if the battery level
indicator LEDs do not light up.
2If the LEDs on the battery level indicator light
up, but the drive system does not start up,
remove the battery.
3Insert the battery.
4Start the drive system.
5If the drive system does not start up, remove
the battery.
6Clean all the contacts with a soft cloth.
7Insert the battery.
8Start the drive system.
9If the drive system does not start up, remove
the battery.
10 Fully charge the battery.
11 Insert the battery.
12 Start the drive system.
13 If the drive system does not start, press the On-
Off button (on-board computer) for at least
8 seconds.
14 If the drive system does not start after about
6 seconds, press the On-Off button (on-board
computer) for at least 2 seconds.
15 Contact your specialist dealer if the drive
system does not start.
9.1.2 Error message
If an error message is displayed, run through the
following actions:
1Make a note of the system message. There is
a table containing all system messages in
Section 6.3.
2Shut off and re-start the drive system.
3If the system message is still displayed,
remove the battery and then re-insert.
4Re-start the drive system.
5If the system message is still displayed,
contact your specialist dealer.
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Troubleshooting, fault clearance and repair
9.1.3 Fault in the assistance system
Symptom Cause Remedy
Assistance is not
available.
Is the speed too high? 1Check on-screen indicators. The electronic gear assistance is
only active up to a maximum speed of 25 km/h.
Is the battery charged sufficiently? 2Check battery is charged.
3Recharge the battery if it is almost flat.
The battery may become too hot during
rides at high temperatures, up long
inclines or when carrying a heavy load
for a long time.
4Switch off the drive system.
5Wait a moment and then check again.
The rechargeable battery, the on-board
computer or the assistance switch may
be connected incorrectly, or one or
more of them may have a problem.
6Contact your specialist dealer.
Assistance is not
available.
Are the pedals being pushed? 1The pedelec is not a motorbike. Push the pedals.
Is the system switched on? 2Press On-Off button (battery) to switch on the system.
Is the assistance mode set to [OFF]?
3Set the assistance mode to a different level of assistance than
[OFF].
4Contact your specialist dealer if you still feel that the no
assistance is being supplied.
The assisted journey
distance is too short.
The battery does not perform as well in
winter weather. This does not indicate a problem.
The journey distance can be shorter
depending on the road conditions, the
gear level and the entire light usage
time.
1Check battery is charged.
2Recharge the battery if it is almost flat.
Is the battery fully charged?
3If the distance covered with a fully charged battery has
become shorter, the battery may be affected. Replace the
battery with a new one.
The battery is a consumable. Repeated
charging and long periods of use cause
the battery to degrade (loss of power).
4If the distance you can cover with one single charge is very
short, replace the battery with a new one.
It is difficult to pedal.
Are the tyres pumped to an adequate
pressure? 1Pump up tyres.
Is the assistance mode set to [OFF]? 2Set level of assistance to [BOOST].
The battery charge might be low. 3Check battery is charged.
4Recharge the battery if it is almost flat.
Have you switched on the system with
your foot on the pedal?
5Switch on the system again without applying pressure to the
pedals.
6If assistance is still not supplied, contact your specialist
dealer.
Table 38: Error solution for assistance system
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Troubleshooting, fault clearance and repair
9.1.4 Battery error
Symptom Cause Remedy
The battery discharges
very quickly. The battery may be at the end of its
useful life.
Replace old battery with new one.
The battery cannot be
recharged.
Is the charger mains plug firmly
connected to the socket?
1Disconnect the charger mains plug.
2Insert the mains plug.
3Start charging.
Is the charger plug firmly connected to
battery?
4If the battery still won't recharge, disconnect the charger plug.
5Insert charger plug.
6Start charging.
Is the adapter firmly connected to the
charger plug or the battery's charging
port?
7If you are still unable to recharge the battery, connect the
adapter with the charger plug or the battery’s charger
connection.
8Start charging.
Is the connection terminal for the
charger, charger adapter or battery
dirty?
9If you are still unable to recharge the battery, wipe the
connection terminals with a dry cloth to clean them.
10 Start charging.
11 If the battery still won't recharge, contact your specialist
dealer.
The battery does not start
charging when the
charger is connected.
The battery may be at the end of its
useful life.
Replace old battery with new one.
The battery and charger
become hot.
The temperature of the battery or the
charger may have exceeded the
operating temperature range.
1Interrupt charging process.
2Wait a moment.
3Start charging.
4If the battery is too hot to touch, there might be a problem with
the battery. Contact your specialist dealer.
The charger is hot. If the charger is used continuously to
charge batteries, it may become hot.
1Wait a moment.
2Start charging.
The LED on the charger
does not light up.
The LED on the charger will go out
when the battery is fully charged. This is not a malfunction.
Is the charger plug firmly connected to
battery?
1Check the connection for any contaminants.
2Insert charger plug.
3Contact your specialist dealer if there is no change.
Is the battery fully charged?
4Disconnect the charger mains plug if there is no change.
5Insert the mains plug.
6Start charging.
7Contact your specialist dealer if the LED on the charger still
doesn’t light up.
The battery cannot be
removed.
Contact your specialist dealer.
The battery cannot be
inserted.
Contact your specialist dealer.
Fluid is leaking from the
battery.
Observe all the warnings in Section 2 Safety.
Table 39: Error solution for battery
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Troubleshooting, fault clearance and repair
9.1.5 On-board computer error
9.1.6 Lighting does not work
9.1.7 Other errors
There is an unusual smell.
1Remove the battery from the pedelec immediately.
2Contact the fire service.
3Observe all the warnings in Section 2 Safety.
Fumes are emitted from
the battery. 1Remove the battery from the pedelec immediately.
2Contact the fire service.
3Observe all the warnings in Section 2 Safety.
Symptom Cause Remedy
Table 39: Error solution for battery
Symptom Cause Remedy
No data is shown on the
monitor if you press the
On-Off button (battery).
The battery charge level may be
insufficient. 1Charge the battery.
Is the power switched on? 2Press the On-Off button (battery) to switch the power on.
Is the battery charged? 3If the battery is fitted to the pedelec and is being charged, it
cannot be switched on. Interrupt charging process.
Is the connector fitted to the power
cable correctly?
4Check that the power cable connector has not been
disconnected.
5Contact your specialist dealer if this is not the case.
A component may be connected which
the system is unable to recognise. 6Contact your specialist dealer.
The gear level is not
shown on the display
screen.
The gear level is only shown if the
electronic gear shift is used.
1Check whether the power cable plug has been disconnected.
2Contact your specialist dealer if this is not the case.
The settings menu cannot
be opened while you are
riding.
The product is designed in such a way
that the settings menu cannot be
opened if the system detects that
someone is riding the pedelec. This is
not a malfunction.
1Stop the pedelec.
2Change settings when stationary only.
The time display is
flashing "0:00". The battery in the on-board computer
has come to the end of its service life.
Replace the on-board computer battery.
Table 40: Display error solution
Symptom Cause Remedy
The front light or rear light
does not go on, even
when the switch is
pressed.
The basic settings in the electric drive
system have probably been configured
incorrectly. The light is defective.
1Take pedelec out of service immediately.
2Contact your specialist dealer.
Table 41: Error solution for battery
Symptom Cause Remedy
Two beeps will sound if a switch is
pressed but the switch cannot be
operated.
Pressed switch mode has been
deactivated.
This is not a malfunction.
Table 42: Error solution for battery
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Troubleshooting, fault clearance and repair
9.2 Repair
Special knowledge and tools are required for
many repairs. That is why only a specialist dealer
may perform repairs such as:
• Replacing tyres and rims
• Replacing rims and brake linings or brake discs
• Replacing and tensioning the chain.
9.2.1 Original parts and lubricants
The individual pedelec parts have been carefully
selected and matched to one other.
Only original parts and lubricants must be used for
maintenance and repair.
The constantly updated accessory approval and
parts lists are in Section 11, Documents and
Drawings.
Observe the operating instructions for the new
components.
9.2.2 Replacing the lighting
Only use components of the respective power
class for replacement.
9.2.3 Adjusting the headlight
The headlight must be set, so that its light beam
shines on the road 10 m in front of the pedelec.
9.2.4 Tyre clearance check
The tyre needs to be checked each time a
suspension fork tyre is changed to another size.
1Release pressure from the fork.
2Press fork together fully.
3Measure the gap between the top of the tyre
and the crown's lower surface. The gap must
not be less than 10 mm. If the tyre is too large,
the tyre will touch the crown's lower surface if
the fork is fully pressed together.
4Release pressure on fork and pump it up again
if it is an air suspension fork.
5Take into account the fact that the gap will be
smaller if there is a guard. Check again to
ensure that there is sufficient clearance for the
tyre.
Three beeps are sounded. A fault or warning has occurred. This
occurs when an error message is
displayed.
Follow the instructions for the code indicated on
the display screen in Section 6.2 System
Messages.
When you use an electronic gear shift,
you can feel that pedal assistance
becomes weaker when the gear is
changed.
This is because the on-board computer
sets the pedal assistance to the
optimum level.
This is not a malfunction.
A noise can be heard after switching. Contact your specialist dealer.
It is normal to hear a noise coming from
the rear wheel when cycling as normal. The gear shift setting may not have
been made properly.
Contact your specialist dealer.
If the pedelec stops, gear transmission
does not switch to the position pre-
configured in the functional feature.
You may have applied too much
pressure on the pedals.
It is easier to change gears if you press onto the
pedals gently.
Symptom Cause Remedy
Table 42: Error solution for battery
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Recycling and disposal
10 Recycling and disposal
This device is marked according to the
European Directive 2012/19/EU on
waste electrical and electronic
equipment – WEEE and the European
Directive 2006/66/EC on accumulators.
The directive provides the framework for
the return and recycling of used devices across
the EU. As a consumer, you are legally required to
return all used batteries of any type. It is forbidden
to dispose of batteries in domestic waste. The
manufacturer is obliged to take back used and old
batteries free of charge as per Section 9 German
Batteries Act. You thus meet statutory obligations
and help to protect the environment. The pedelec,
battery, motor, display screen and charger are
recyclable materials. You must dispose of and
recycle them separately from the domestic waste
in compliance with applicable statutory
regulations. Separate collection and recycling
saves reserves of raw materials and ensures that
all the regulations for protection of health and the
environment are adhered to when recycling the
product and/or the battery.
Never dismantle the pedelec, batteries or
charger for disposal.
The pedelec, display screen, the unopened
and undamaged battery and the charger can
be returned to any specialist dealer free of
charge. Depending on the region, further
disposal options may be available.
Store the individual parts of the
decommissioned pedelec in a dry place, free
from frost, where they are protected from direct
sunlight.
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Documents
11 Documents
11.1 Parts list
11.1.1 Tecaro EVO NV Belt Automatic
21-17-2141 (Wave), 21-17-3139 (Gent), 21-18-3140 (Trapez)
Model name Tecaro EVO NV Belt Automatic
Fork SR Suntour Mobie-25-1.5 DS LOR Air 15LH
Handlebars Aluminium 31.8 mm, 15° back sweep
Handles Ergon GP1 L
Stem Aluminium, adjustable
Saddle Comodoro
Seat post Aluminium, 10 mm offset
Crank set FSA CK-220 (GEN4)
Pedals Wellgo C-211 with sandpaper
Rear derailleur Nuvinci Enviolo
Cassette/cassette sprocket Gates CDX 24T
Chain Gates CDX Belt
Brake system Hydraulic disc brake
Front brake Tektro HD-M745
Front brake lever Tektro HD-M745
Disc, front TR180/180mm/6bolt
Rear brake Tektro HD-M745
Rear brake lever Tektro HD-M745
Disc, rear TR160/160mm/6bolt
Front rim RYDE Taurus 2000
Rim, rear RYDE Taurus 2000
Hub, front Formula DC-51
Hub, rear Nuvinci Enviolo
Tyres Schwalbe Energizer Plus Performance Green Guard
Tyre size ETRTO 55-622
Front lamp Fuxon FF-100 EB, 100 lux, with sensor and daytime riding light
Pannier rack i-Rack II system pannier rack, MonkeyLoad ready
Chain guard Horn Catena
Lock Block XXL
Stand/stand mount Pletscher Comp Flex 40
Motor Bosch Performance Line CX, BDU450CX
Rechargeable battery BOSCH PowerTube 400, BBP282 or
BOSCH PowerTube 500, BBP280 or
BOSCH PowerTube 625, BBP282
Display BOSCH Kiox
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Documents
11.2 Assembly report
Date: Frame number:
Components Description Criteria Measures if rejected
Assembly/inspection Tests Accept-
ance Rejection
Front wheel Assembly O.K. Loose Adjust quick release
Kickstand Check mount fastening Functional check O.K. Loose Retighten screws
Tyres Tyre pressure check O.K. Tyre pressure too low/
too high Adjust tyre pressure
Frame Check for damage –
fracture, scratches O.K. Damage detected Take out of operation, new frame
Handles, coverings Check mount fastening O.K. Not provided Retighten screws, new handles or
coverings as specified in parts list
Handlebars, stem Check mount fastening O.K. Loose Retighten screws; new stem as
specified in parts list if necessary
Steering headset Check for damage Functional check O.K. Loose Retighten screws
Saddle Check mount fastening O.K. Loose Retighten screws
Seat post Check mount fastening O.K. Loose Retighten screws
Protective plate Check mount fastening O.K. Loose Retighten screws
Pannier rack Check mount fastening O.K. Loose Retighten screws
Attachments Check mount fastening O.K. Loose Retighten screws
Bell Functional check O.K. No ring, too quiet, missing New bell as specified in the parts
list
Suspension elements
Fork, suspension
fork Check for damage O.K. Damage detected New fork as specified in the parts
list
Rear frame damper Check for damage O.K. Damage detected New fork as specified in the parts
list
Suspension seat post Check for damage O.K. Damage detected New fork as specified in the parts
list
Brake system
Brake lever Check mount fastening O.K. Loose Retighten screws
Brake fluid Check fluid level O.K. Too little Refill with brake fluid; new brake
hoses if damaged
Brake linings
Check brake linings,
brake discs or rims for
damage O.K. Damage detected New brake linings, brake discs or
rims
Back-pedal brake
braking armature Check mount fastening O.K. Loose Retighten screws
Light system
Rechargeable battery First examination O.K. Error message Take out of service; contact
battery manufacturer, new battery
Light cabling Connections, correct
wiring O.K. Cable defective, no light New cabling
Rear light Side light Functional check O.K. No constant light Take out of service; new rear
light as specified in parts list;
replace if necessary
Front light Side light, daytime riding
light Functional check O.K. No constant light Take out of service; new front
light as specified in parts list;
replace if necessary
Reflectors All complete, state,
fastening O.K. Damaged or not all
complete New reflectors
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Technical inspection, checking safety, test ride
Drive/gear shift
Chain/cassette/
pinion/chainring Check for damage O.K. Damage Refasten if necessary or replace
as specified in parts list
Chain guard/spoke
guard Check for damage O.K. Damage Replace as specified in parts list
Bottom bracket axle/
crank Check mount fastening O.K. Loose Retighten screws
Pedals Check mount fastening O.K. Loose Retighten screws
Shifter Check mount fastening Functional check O.K. Loose Retighten screws
Shift cables Check for damage Functional check O.K. Loose or defective Adjust shift cables; new shift
cables if necessary
Front derailleur Check for damage Functional check O.K. Gear shift difficult or not
possible Adjust
Rear derailleur Check for damage Functional check O.K. Gear shift difficult or not
possible Adjust
Electric drive
Display Check for damage Functional check O.K. No screen, defective
screen display
Restart, test battery, new
software, or new display – take
out of service,
Electric drive control
panel DriveCheck for damage Functional check O.K. No response Restart; contact control panel
manufacturer, new control panel
Tachometer Speed measurement O.K. Pedelec travelling 10% too
fast/slow Take pedelec out of service until
the source of the error is found
Cabling Visual inspection O.K. Failure in system, damage,
kinked cables New cabling
Battery mount Firmly in position, lock,
contacts Functional check O.K. Loose; lock doesn't close,
no contacts New battery mount
Motor Visual inspection and
mount O.K. Damage, loose Refasten motor, contact motor
manufacturer, new motor
Software Check version In latest
version Not latest version Import update
Components Description Criteria Measures if rejected
Components Description Criteria Measures if rejected
Assembly/inspection Tests Accept-
ance
Rejection
Brake system Functional check O.K. No full braking; braking
distance too long Locate defective part in brake
system and correct
Gear shift under
operating load
Functional check O.K. Problems when shifting
gear Readjust gear shift
Suspension
components (fork,
shock absorber, seat
post)
Functional check O.K. Suspension too deep or no
longer exists Locate defective component and
correct
Electric drive
Functional check O.K. Loose connection,
problems when riding,
accelerate
Locate defective part in electric
drive and correct
Light system Functional check O.K. No continuous light, too
bright Locate defective part in light
system and correct
Test ride No strange
noises Strange noises Locate source of noise and
correct
Date:
Fitter's name:
Final inspection by workshop manager
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11.3 Maintenance instructions
Diagnosis and documentation of current status
Date: Frame number:
Components Frequency Description Criteria Measures if rejected
Inspection Tests Maintenance Accept-
ance
Rejection
Front wheel 6 months Assembly O.K. Loose Adjust quick release
Kickstand 6 months Check mount fastening Functional check O.K. Loose Retighten screws
Tyres 6 months Tyre pressure check O.K. Tyre pressure
too low/too high Adjust tyre pressure
Frame 6 months Check for damage –
fracture, scratches O.K. Damage
detected Take pedelec out of service,
new frame
Handles,
coverings 6 months Wear; check if
fastened securely O.K. Not provided Retighten screws, new
handles or coverings as
specified in parts list
Handlebars,
stem 6 months Check mount fastening O.K. Loose Retighten screws; new stem
as specified in parts list if
necessary
Steering
headset 6 months Check for damage Functional check Lubricating and
adjustment O.K. Loose Retighten screws
Saddle 6 months Check mount fastening O.K. Loose Retighten screws
Seat post 6 months Check mount fastening O.K. Loose Retighten screws
Protective plate 6 months Check mount fastening O.K. Loose Retighten screws
Pannier rack 6 months Check mount fastening O.K. Loose Retighten screws
Attachments 6 months Check mount fastening O.K. Loose Retighten screws
Bell 6 months Functional check O.K. No ring, too
quiet, missing New bell as specified in the
parts list
Suspension elements
Fork,
suspension fork
To manu-
facturer's
specifica-
tions*
Check for damage –
corrosion, fracture
Maintenance as
specified by
manufacturer
Lubrication, oil change
as specified by
manufacturer
O.K. Damage
detected New fork as specified in the
parts list
Rear frame
damper
To manu-
facturer's
specifica-
tions*
Check for damage –
corrosion, fracture
Maintenance as
specified by
manufacturer
Lubrication, oil change
as specified by
manufacturer
O.K. Damage
detected New fork as specified in the
parts list
Suspension
seat post
To manu-
facturer's
specifica-
tions*
Check for damage Maintenance as
specified by
manufacturer O.K. Damage
detected New fork as specified in the
parts list
Brake system
Brake lever 6 months Check mount fastening O.K. Loose Retighten screws
Brake fluid 6 months Check fluid level Depending on time of
year O.K. Too little Top up brake fluid; take
Pedelec out of service if
damaged; new brake hoses
Brake linings 6 months Check brake linings,
brake discs or rims for
damage O.K. Damage
detected New brake linings, brake
discs or rims
Back-pedal
brake braking
armature
6 months Check mount fastening O.K. Loose Retighten screws
Brake system 6 months Check mount fastening Functional check O.K. Loose Retighten screws
* see Section 8.1
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Inspection Tests Maintenance Accept-
ance
Rejection
Light system
Rechargeable
battery 6 months First examination O.K. Error message Contact battery
manufacturer; take out of
service, new battery
Light cabling 6 months Connections, correct
wiring O.K. Cable defective,
no light New cabling
Rear light 6 months Side light Functional check O.K. No constant light New rear light as specified in
parts list; replace if
necessary
Front light 6 months Side light, daytime
riding light Functional check O.K. No constant light New front light as specified
in parts list; replace if
necessary
Reflectors 6 months All complete, state,
fastening O.K. Damaged or not
all complete New reflectors
Drive/gear shift
Chain/cassette/
pinion/
chainring
6 months Check for damage O.K. Damage Refasten if necessary or
replace as specified in parts
list
Chain guard/
spoke guard 6 months Check for damage O.K. Damage Replace as specified in parts
list
Bottom bracket
axle/crank 6 months Check mount fastening O.K. Loose Retighten screws
Pedals 6 months Check mount fastening O.K. Loose Retighten screws
Shifter 6 months Check mount fastening Functional check O.K. Loose Retighten screws
Shift cables 6 months Check for damage Functional check O.K. Loose or
defective Adjust shift cables; new shift
cables if necessary
Front derailleur 6 months Check for damage Functional check O.K. Gear shift difficult
or not possible Adjust
Rear derailleur 6 months Check for damage Functional check O.K. Gear shift difficult
or not possible Adjust
Electric drive
Display 6 months Check for damage Functional check O.K. No screen,
defective screen
display
Restart, test battery, new
software, or new display –
take out of service,
Electric drive
control panel 6 months DriveCheck for
damage Functional check O.K. No response Restart; contact control
panel manufacturer, new
control panel
Tachometer 6 months Speed measurement O.K. Pedelec
travelling 10%
too fast/slow
Take pedelec out of service
until the source of the error is
found
Cabling 6 months Visual inspection O.K. Failure in
system, damage,
kinked cables
New cabling
Battery mount 6 months Firmly in position, lock,
contacts Functional check O.K. Loose; lock
doesn't close, no
contacts
New battery mount
Motor 6 months Visual inspection and
mount O.K. Damage, loose Refasten motor, contact
motor manufacturer, new
motor; take out of service
Software 6 months Check version In latest
version Not latest version Import update
Components Frequency Description Criteria Measures if rejected
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Technical inspection, checking safety, test ride
Components Description Criteria Measures if rejected
Assembly/inspection Tests Accept-
ance
Rejection
Brake system 6 months Functional check O.K. No full braking; braking
distance too long Locate defective part in brake
system and correct
Gear shift under
operating load 6 months Functional check O.K. Problems when shifting
gear Readjust gear shift
Suspension
components (fork,
shock absorber, seat
post)
6 months Functional check O.K. Suspension too deep or no
longer exists Locate defective component and
correct
Electric drive 6 months Functional check O.K. Loose connection,
problems when riding,
accelerate
Locate defective part in electric
drive and correct
Light system 6 months Functional check O.K. No continuous light, too
bright Locate defective part in light
system and correct
Test ride 6 months Functional check No strange
noises Strange noises Locate source of noise and
correct
Date:
Fitter's name:
Final inspection by workshop
manager
Notes
MY21P01 - 22_1.0_24.09.2020 107
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Notes
MY21P01 - 22_1.0_24.09.2020 108
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11.4 Charger operating instructions
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MY21P01 - 22_1.0_24.09.2020 109
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D
eBike Battery Charger 36-6/230
0 275 007 918
Li-Ion
Use ONLY with BOSCH Li-Ion batteries
Input: 230V 50Hz 2.15A
Output: 36V 6A
Made in Vietnam
Fast Charger BCS250
eBike Battery Charger 36-4/230
0 275 007 907
Li-Ion
Use ONLY with BOSCH Li-Ion batteries
Input: 230V 50Hz 1.5A
Output: 36V 4A
Made in PRC
Robert Bosch GmbH
72757 Reutlingen
Germany
Standard Charger BCS220
Robert Bosch GmbH
72757 Reutlingen
Germany
Standard Charger
Fast Charger
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MY21P01 - 22_1.0_24.09.2020 110
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MY21P01 - 22_1.0_24.09.2020 114
Documents
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EBEDF AGA*C
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MY21P01 - 22_1.0_24.09.2020 116
Glossary
12 Glossary
Brake lever
Source: EN 15194:2017: lever used to apply the
brake.
Braking distance
Source: EN 15194:2017: distance travelled by a
pedelec between the commencement of braking
and the point at which the pedelec comes to rest.
Cargo bike
Source: DIN 79010: bicycle mainly designed to
carry goods.
CE marking
Source: Directive 2006/42/EC on Machinery: the
manufacturer uses the CE marking to declare that
the Pedelec complies with the applicable
requirements.
City and trekking bicycles
Source: EN-ISO 4210 - 2: pedelec designed for
use on public roads primarily for means of
transportation or leisure.
Consumables
Source: EN 82079-1: any part or material that is
necessary for continued use or maintenance of
the product.
Decommissioning
Source: DIN 31051: intentional, unlimited
interruption in an object's functional capability.
Disc brake
Source: EN 15194:2017: brake in which brake
pads are used to grip the lateral faces of a thin
disc attached to or incorporated in the wheel hub.
Drive belt
Source: EN 15194:2017: seamless ring belt which
is used as a means of transmitting motive force.
Electrical control system
Source: EN 15194:2017: electronic and/or
electrical component, or an assembly of
components provided for installation into a
vehicle, together with all electrical connections
and associated wiring for the motor electrical
power assistance.
Electrically power assisted cycle, pedelec
Source: EN 15194:2017: electrically power
assisted cycle, equipped with pedals and an
auxiliary electric motor, which cannot be propelled
exclusively by means of the auxiliary electric
motor, except in start-up assistance mode.
Fault
Source: EN 13306:2018-02, 6.1: state of an item
(4.2.1) characterized by inability to perform a
required function (4.5.1), excluding the inability
during preventive maintenance or other planned
actions, or due to lack of external resources.
Folding bicycle
Source: EN-ISO 4210-2: bicycle designed to fold
into a compact form, facilitating transport and
storage.
Fork steerer
Source: EN 15194:2017: part of a fork that rotates
about the steering axis of a bicycle frame head
tube. It is normally connected to the fork crown or
directly to the fork legs, and is normally the point
of connection between the fork and the handlebar
stem.
Fracture
Source: EN 15194:2017: unintentional separation
into two or more parts.
Instruction handbook
Source: ISO/FDIS 20607:2018: part of the user
information that machine manufacturers provide
to machine operators; it contains guidance,
instructions and tips related to the use of the
machine in all its life cycle phases.
Maintenance
Source: DIN 31051: maintenance is generally
performed at regular intervals and often carried
out by trained technical staff. This ensures a
maximum service life and low wear and tear for
the maintained items. Proper maintenance is
often also a pre-requisite for providing a warranty.
Maximum continuous power
Source: ZEG: the maximum continuous power is
the maximum power for the electric motor output
shaft during 30 minutes.
MY21P01 - 22_1.0_24.09.2020 117
Glossary
Maximum saddle height
Source: EN 15194:2017: vertical distance from
the ground to the point where the top of the seat
surface is intersected by the seat-post axis,
measured with the saddle in a horizontal position
and with the seat-post set to the minimum
insertion-depth mark.
Maximum tyre pressure
Source: EN 15194:2017: maximum tyre pressure
recommended by the tyre or rim manufacturer for
a safe and efficient performance. If the rim and
tyre both indicate a maximum tyre pressure, the
maximum inflation pressure is the lower of the two
pressures indicated.
Minimum insertion depth mark
Source: EN 15194:2017: mark indicating the
minimum insertion-depth of handlebar stem into
fork steerer (fork stem) or seat post into frame.
Model year
Source: ZEG: the model year refers to the first
production year that the series-manufactured
pedelec was manufactured in the version in
question and is not always identical with the year
of manufacture. The year of manufacture may be
before the model year in some cases. If no
technical modifications are introduced to the
series, production may continue of pedelecs from
a previous model year.
Mountain bike
Source: EN-ISO 4210-2: bicycle designed for use
off-road on rough terrain, on public roads, and on
public pathways, equipped with a suitably
strengthened frame and other components, and,
typically, with wide-section tyres with coarse tread
patterns and a wide range of transmission gears.
Off-road rough terrain
Source: EN 15194:2017: coarse pebble tracks,
forest trails, and other general off-road tracks
where tree roots and rocks are likely to be
encountered.
Permitted total weight
Source: EN 15194:2017: weight of the fully
assembled pedelec plus the rider and baggage,
as specified by the manufacturer.
Quick-release device, quick release
Source: EN 15194:2017: lever actuated
mechanism that connects, retains or secures a
wheel or any other component.
Racing bicycle
Source: EN-ISO 4210-2: bicycle intended for high-
speed amateur use on public roads having a
steering assembly with multiple grip positions
allowing for an aerodynamic posture, a multi-
speed transmission system, tyre width not greater
than 28 mm and a maximum mass of 12 kg for the
fully assembled bicycle.
Seat post
Source: EN 15194:2017: component that clamps
the saddle (with a bolt or assembly) and connects
it with the frame.
Shut-off speed
Source: EN 15194:2017: speed reached, by the
pedelec, at the moment the current has dropped
to zero or to the no load current value.
Spare part
Source: EN 13306:2018-02, 3.5: item intended to
replace a corresponding item in order to retain or
maintain the original required function of the item.
Suspension fork
Source: EN 15194:2017: front fork incorporating
controlled, axial flexibility to reduce the
transmission of road-shocks to the rider.
Suspension frame
Source: EN 15194:2017: frame incorporating
controlled, vertical flexibility to reduce the
transmission of road-shocks to the rider.
Type number
Source: ZEG: all pedelec models have an eight-
digit type number which is used to specify the
design model year, the type of pedelec and the
version.
Wear
Source: DIN 31051: reduction in useful life (4.3.4),
caused by chemical and/or physical processes.
MY21P01 - 22_1.0_24.09.2020 118
Glossary
Weight of ready-to-ride bicycle
Source: ZEG: the indicated weight for a ready-to-
ride bicycle refers to the weight of a pedelec at the
time of sale. The weight of each additional
accessory must be added to this weight.
Wheel
Source: EN 15194:2017: assembly or
combination of hub, spokes or disc, and rim, but
excluding tyre assembly.
Work environment
Source: EN ISO 9000:2015: set of conditions
under which work is performed.
Year of manufacture
Source: ZEG: the year of manufacture is the year
in which the Pedelec was manufactured. The
production period is always from August to July of
the following year.
Young adult bicycle
Source: EN-ISO 4210-2: bicycle designed for use
on public roads by a young adult whose weight is
less than 40 kg, with maximum saddle height of
635 mm or more and less than 750 mm. (see
ISO 4210).
12.1 Abbreviations
ABS anti-blocking system
ECP electronic cell protection
12.2 Simplified terms
The following terms are used for better legibility:
Term Meaning
Operating
instructions
Original operating
instructions
Motor Drive motor, sub-system
Table 43: Simplified terms
MY21P01 - 22_1.0_24.09.2020 119
Appendix
13 Appendix
I. Translation of the original EC/EU Declaration of Conformity
The machine, pedelec types:
21-17-2141 Tecaro Evo NV Belt Automatic, Wave City and trekking bicycle
21-17-3139 Tecaro Evo NV Belt Automatic, Gent City and trekking bicycle
21-18-3140 Tecaro Evo NV Belt Automatic, Trapez City and trekking bicycle
Year of manufacture 2020 and year of manufacture 2021, complies with the following applicable
EU provisions:
• Machinery Directive 2006/42/EC
• Directive 2011/65/EU (RoHS)
• Electromagnetic Compatibility Directive 2014/30/EU.
The safety objectives in the Low Voltage Directive 2014/35/EU have been met in compliance with
Appendix I, No. 1.5.1 of the Machinery Directive 2006/42/EC.
The following harmonised standards have been applied:
• ISO 20607:2018 Safety machinery – Instruction handbook – General drafting principles
• EN 15194:2017, Cycles – Electrically power assisted cycles – EPAC Bicycles
The following other technical standards have been applied:
• EN 11243:2016, Cycles – Luggage carriers for bicycles – Requirements and test methods
Cologne, 18/08/2020
…………………………………………………………………………………………………………………
Egbert Hageböck, Chairman, ZEG Zweirad-Einkaufs-Genossenschaft eG
* Community member who is authorised to compile the technical documentation
Manufacturer
ZEG Zweirad-Einkaufs-Genossenschaft eG
Longericher Strasse 2
50739 Köln, Germany
Authorised representative for documentation*
Janine Otto
c/o ZEG Zweirad-Einkaufs-Genossenschaft eG
Longericher Strasse 2
50739 Köln, Germany
MY21P01 - 22_1.0_24.09.2020 120
Appendix
II. Directive declaration of conformity with RED Directive
Robert Bosch GmbH, Bosch eBike Systems, hereby declares that the Kiox radio system complies
with Directive 2014/53/EU. The complete EU declaration of conformity is available online at:
https://www.ebike-connect.com/conformity.
MY21P01 - 22_1.0_24.09.2020 121
Appendix
III. Declaration of conformity for incomplete machine
MY21P01 - 22_1.0_24.09.2020 122
Appendix
MY21P01 - 22_1.0_24.09.2020 123
Appendix
MY21P01 - 22_1.0_24.09.2020 124
Appendix
14 Keyword index
A
Alternative equipment, 118
Articulated shaft,
– care 86
Average values,
- re-set automatically 30, 74
- reset manually 30, 74
B
Basic cleaning 83
Battery level indicator, 32
Battery, 19
- charging, 67
- checking, 40
- cleaning, 84
- disposing of, 100
- remove, 63, 66
- shipping 36
- transporting 36
Technical data 26
Belt tension,
- check 88
Bluetooth,
- add device 30, 75
- display connected devices 30
- remove device 30, 75
- switch off 30
- switching on 30
Brake calliper, 17
Brake disc, 17
- check 88
Brake lever,
- adjusting the pressure point, 57
position 27
Brake lining, 17
- check 88
Brake,
- check brake cables 88
- check brake disc 88
- check brake linings 88
- check pressure point 88
- securing during transport 36
Break in operation, 37
- carrying out 38
- preparing 37
Button,
Minus, 32, 73
On-Off (battery), 20
On-off (on-board computer), 27
Plus, 32, 73
Push assist, 32, 73
Riding light, 27
C
Cassette,
– care 86
Chain drive, 18
Chain guard,
- checking, 64
Chain tension,
- check 88
Chain wheel, 18
Chain wheels,
– care 86
Chain, 15, 18
– care, 86
- maintaining, 88
Charger,
- disposing of, 100
Child seat, 61
Clamping force,
- Checking the quick releases, 44
- Setting the quick releases, 44
Clock,
- set 30, 75
D
Daily mileage,
- re-set automatically 30, 74
Date,
- set 30, 75
Dimensions, 35
Direction of travel, 18
Drive system, 18
- switching off, 68
- switching on, 68, 69, 72
E
eBike Connect,
- register 30, 74
Electric gear shift 18
Electrical cable,
- check 88
Emergency stop system 13
eShift,
- configure 30
F
Factory settings,
- reset 30, 75
Fork,
– care, 86
- cleaning, 82
– Setting the compression, 78
position 15
Frame battery, 18
- remove, 63
Frame,
– care, 85
- cleaning, 83
position 15
Front derailleur,
– care, 86
Front wheel brake, 17
- braking, 77
Front wheel, see Wheel
G
Gear shift twist grip,
- checking, 88
position 27
Gear shift,
- check 88
- maintaining, 88
- switching, 79, 81
Guard,
position 15
H
Handlebars, 15, 27
- check 46
position 15
Hardware version,
Indicator 30
Headlight, 18
Hub, 16
I
Initial commissioning, 39
Integrated battery, 18
- remove, 66
J
Jockey wheel,
– care 86
K
Kickstand,
position 15
L
Language,
- select 30, 75
Level of assistance, 28
- selecting, 72
ECO, 28
eMTB 28
OFF, 28
SPORT 28
SPORT, 28
TOUR, 28
TURBO, 28
M
Minimum insertion depth marking, 54
Minus button, 32, 73
Model year, 9
Motor, 18
- cleaning, 85
Technical data 25
Mudguards,
- checking, 64
O
On-board computer battery,
- charge 70
- charging the battery, 69
On-board computer, 18, 21
- attaching, 70
- change design 30, 75
- charging the battery, 71
- cleaning, 84
- insert 69
- operate 73
- remove 70
- removing, 70
- secure 70
- store 37
- switching on 71
On-Off button,
Battery, 20
On-board computer, 27
On-screen indicator, 62, 73
Operating status indicator, 32
MY21P01 - 22_1.0_24.09.2020 125
Appendix
P
Pannier rack battery, 18
Pannier rack,
- changing, 65
- checking, 64
- using, 65
position 15
Pedal, 18
– care, 86
- cleaning, 82
Pedelec,
- shipping 36
- transporting 36
Plus button, 32, 73
Push assist button, 32, 73
Push assist,
- use 72
- using, 72
R
Range,
- reset 30, 74
Rear light, 18
Rear wheel brake, 17
Retainer guard, 20
Riding light button, 27
Riding light, 21
- checking function, 64
- switch off 72
- switching on 72
Rim, 16
- checking, 86
S
Saddle, 65
- changing the saddle tilt, 53
- changing the seat length, 54
- cleaning, 85
- determining the saddle height, 53,
54
- using, 65
position 15
Seat post,
position 15
Securing hook, 20
Serial number,
Indicator 30
Service date,
Indicator 30
Settings,
- change 73
Shifter,
- checking, 88
- setting, 93
Software version,
Indicator 30
Specifications,
Indicator 30
Spoke, 16
Start screen, 73
Stem,
– care, 85
- check 46, 88
- cleaning, 83
position 15
System message, 31, 50
System setting,
changeable, 31
T
Time zone,
- select 30, 75
Trailer, 62
Transportation, 35
Transporting, see Transportation
Type number, 9
Tyres, 16
- check 86
U
Unit,
- change 30
USB port,
- check 88
- use 71
- using, 71
V
Valve, 16
Dunlop valve, 16
Presta valve, 16
Schrader valve, 16
W
Weight,
– shipping weight, 35
– Weight, 35
permitted total weight, 9
Wheel circumference,
- change system value 30
Wheel,
- cleaning, 83
- installing 43, 44, 45
- maintaining, 86
Winter break, see Break in operation
2 …

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