Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the
chart do not solve the problem, consult your dealer for instructions.
Troubleshooting guide
g Common problems
Incorrect display or play will not start
You have not inserted the disc properly.
Insert it correctly.
The disc is scratched or dirty (Tracks
skipped).
There is moisture on the lens. Wait for about
an hour and then try again.
MP3 cannot be read
You may not be able to play MP3 if you have
copied a multi-session disc that has no data
between sessions.
When creating a multi-session disc, it is
necessary to close the session.
The amount of data on the disc is too small.
Set the amount of data to above 5 MB.
Noise is heard or no sound
While playing MP3, noise may occur if the
recording is poor.
Keep this unit away from mobile phones if
the interference is apparent.
Turn the volume up.
Switch the unit off, check and correct the
connection and then switch the unit on.
Causes include straining of the speakers
through excessive volume or power and
using the unit in a hot environment.
Humming heard during play
An AC mains lead or fluorescent light is near
the cords. Keep other appliances and cords
away from this unit’s cables.
A beat sound or noise is heard while
receiving radio broadcast
Switch the television or other audio player off
or separate it from the unit.
Switch the portable audio player off if
connected to the AUX port.
A low hum or noise is heard during AM
broadcast
Keep the antenna away from other cables
and cords.
Keep the AM antenna away from the unit.
The picture on the television near the unit
disappears or stripes appear on the screen
The location and orientation of the antenna
are incorrect.
The television antenna wire is too close to
the unit. Separate the antenna wire of the
television from the unit.
No response when remote control buttons
are pressed
Check that the batteries are inserted
correctly (➡ page 7).
g Display
“--:--”
You plugged the AC mains lead in for
the first time or there was a power failure
recently. Set the time (➡ page 10).
“ADJUST CLOCK”
Clock is not set. Adjust the clock accordingly.
“ADJUST TIMER”
Play timer is not set. Adjust the play timer
accordingly.
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“PGM FULL”
The number of programmed tracks is limited
to 24. No further tracks can be programmed.
“NO PLAY”
A CD-ROM disc that is not in CD-DA or MP3
format is inserted. It cannot be played.
“ERROR”
Incorrect operation is performed. Read the
instructions and try again.
“F61” or “F76”
There is a power supply problem. Consult
the dealer.
Disconnect the USB device. Turn the unit off
and on again.
“AUTO OFF”
The unit has been left unused for about
29 minutes and will shut down in a minute.
Press any button to cancel it.
“ILLEGAL OPEN”
Sliding door is not in correct position. Turn
the unit off and on again.
“NODEVICE”
The iPod/iPhone device is not inserted
correctly. Read the instructions and try again
(➡ page 11).
The USB device is not inserted. Check the
connection.
“REMOTE 1”
The main unit is in “REMOTE 1” mode.
Switch the remote control to “REMOTE 1”
mode (➡ page 10).
“REMOTE 2”
The main unit is in “REMOTE 2” mode.
Switch the remote control to “REMOTE 2”
mode (➡ page 10).
g iPod/iPhone
iPod/iPhone does not turn on
Verify that the iPod/iPhone battery is not
depleted before connecting it to the unit.
Before inserting the iPod/iPhone into the
dock, turn both the unit and the iPod/iPhone
off. Turn the power on and select the
appropriate source.
No sound is heard from the speakers
The iPod/iPhone is not inserted correctly
into the dock. Turn the iPod/iPhone off and
remove it from the dock connector. Reinsert
it and turn it on again.
Make sure that the iPod/iPhone is actually
playing something.
Adjust the volume.
Distorted sound or the sound level is too
low
Make sure the equalizer function of the
iPod/iPhone is turned off.
iPod/iPhone cannot be controlled by the
remote control or main unit
Make sure the iPod/iPhone is inserted
properly into the dock.
Check the dock connection and make sure
that iPod/iPhone is selected as the source of
music (➡ page 11).
iPod/iPhone does not charge
Check all connections (➡ page 3, 11).
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g Bluetooth
The name of the connected device is shown
as “
*
”
Character that cannot be displayed will be
replaced by “
*
”.
An unknown device name is detected and
displayed as “
*****
”.
Noise is heard or broken sound
The Bluetooth communication distance has
exceeded 10 m. Bring the device closer to
the unit.
There are obstructions between the device
and the unit. Remove or avoid the obstacles.
Select “MODE 1” to improve connection
quality (➡ page 13).
Interference from mobile phones.
“F70”
Turn the unit off. Disconnect the AC mains
lead and consult your dealer.
g USB
No response when [USB q/ h] is pressed
Disconnect the USB device and then
reconnect it. Alternatively, turn the unit off
and on again.
The USB drive or its contents cannot be
read
The USB drive format or its contents is/are
not compatible with the unit (➡ page 14).
The USB host function of this product may
not work with some USB devices.
USB devices with storage capacity of more
than 8 GB may not work in some instances.
Slow operation of the USB flash drive
Large file size or high memory USB flash
drive takes longer time to read.
“NO PLAY”
Check the content.
Only MP3 format files can be played.
If there are more than 255 albums or folders
(audio and non-audio), some of the MP3 files
in these albums may not be read and played.
Transfer these music albums to another
USB. Alternatively, reformat the USB device
and save these music albums prior to saving
the other non-audio folders.
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