Messages
Problem Cause/solution
I cannot send text messages
(SMS).
R The phone could not connect to the service centre.
Confirm that the correct service centre number is stored
(page 21).
R Connection to service centre is temporarily down. Wait
and try again later.
R The destination phone number is incorrect. Enter the
correct destination phone number (page 21) and try again.
R Fixed dialling feature is enabled (page 23). Disable it.
R Recipient is currently out of network or has turned their
power off. Wait and try again later.
I cannot receive text messages
(SMS).
R Text message (SMS) transmission was interrupted. Wait
until the text message (SMS) has been sent before using
phone functions.
I cannot receive voicemail
message notifications.
R When the text message (SMS) memory is full, you may
not be able to receive any new voicemail message
notifications. Erase unnecessary text messages (SMS) to
receive new voicemail message notifications (page 21).
I cannot receive text messages
(SMS) even though the phone
has enough memory to receive
messages.
R Some kind of text messages (SMS) can be received to
the SIM card only. Check the memory status in the SIM
card (page 21) and erase unnecessary text messages
(SMS) (page 21).
I cannot receive E-mail
messages.
R This phone only supports text message (SMS) services.
Contact your network operator for details of this service.
Liquid damage
Problem Cause/solution
Liquid or other form of moisture
has entered the phone/charger.
R Disconnect the AC adaptor from the phone/charger.
Remove the SIM card and battery from the phone and
leave to dry for at least 3 days. After the phone/charger
are completely dry, insert the SIM card and battery into
the phone. Then reconnect the AC adaptor to charge fully
before use. If the phone does not work properly, contact
your place of purchase or nearest Panasonic service
centre.
Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.
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Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Useful Information
