Display message Cause/solution
You must first
s
ubscribe
to Caller ID.
R You must subscribe to a Caller ID service. Once you receive
caller information after subscribing to a Caller ID service, this
message will not be displayed.
Troubleshooting
I
f you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the
handset.
General use
Problem Cause/solution
The handset does not turn
o
n even after installing
charged batteries.
R Place the handset on the base unit or charger to turn on the
handset.
The unit does not work. R M
ake sure the batteries are installed correctly (page 11).
R Fully charge the batteries (page 12).
R Check the connections (page 11).
R Unplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.
R The handset has not been registered to the base unit. Register
the handset (page 68).
The handset display is
b
lank or dark.
R The handset is in screen saver mode (page 17). Activate the
handset display again by:
– pressing M
N
when on a call.
– pressing M
N
at all other times.
R “LCD in charging” is set to “Off” while on charge.
Change the setting (page 37).
R The handset is not turned on. Turn the power on (page 15).
I cannot pair a mobile
p
hone to the base unit.
R Depending on the compatibility of the mobile phone, you may
not be able to pair it to the base unit. Confirm that your mobile
phone supports the hands-free profile (HFP) specification.
R Confirm that the Bluetooth feature of your mobile phone is
turned on. You may need to turn this feature on depending on
your mobile phone.
R The Bluetooth technology on your mobile phone may not be
functioning normally. Turn off and on your mobile phone.
R If your mobile phone is already connected to another Bluetooth
device such as a Bluetooth headset, turn it off or disconnect it
from your mobile phone.
R Some mobile phones may require you to enter the Bluetooth
PIN to pairing. Confirm that you entered the correct PIN.
62
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Useful Information
