General use
Problem Cause/solution
The handset does not turn
o
n even after installing
charged batteries.
R Place the handset on the base unit or charger to turn on the
handset.
The unit does not work. R M
ake sure the batteries are installed correctly (page 9).
R Fully charge the batteries (page 9).
R Check the connections (page 9).
R Unplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.
R The handset has not been registered to the base unit. Register
the handset (page 35).
The handset display is
b
lank.
R The handset is not turned on. Turn the power on (page 13).
I cannot hear a dial tone. R M
ake sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.
R The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your service provider/telephone
company.
I cannot use the Smart
F
unction Key even if the
indicator is flashing
s
lowly.
R A
nother unit is in use. Wait and try again later.
R The key lock feature is turned on. Turn it off (page 19).
The base unit beeps. R N
ew messages have been recorded. Listen to the new
messages (page 41).
Menu list
Problem Cause/solution
The display is in a
l
anguage I cannot read.
R Change the display language (page 13).
I cannot activate the eco
m
ode.
R You cannot set eco mode when you set the repeater mode
“On”. If required, set the repeater mode to “Off” (page 36).
I cannot register a handset
t
o a base unit.
R The maximum number of handsets (6) is already registered to
the base unit. Cancel unused handset registrations from the
base unit (page 35).
R You entered the wrong PIN. If you forget your PIN, contact an
authorised service centre.
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Useful Information
