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Operating Instructions
Digital Cordless Phone
Model No.
KX-TGD310E
KX-TGD312E
KX-TGD313E
Digital Cordless Answering System
Model No.
KX-TGD320E
KX-TGD322E
KX-TGD323E
KX-TGD324E
KX-TGD325E
Model shown is KX-TGD310.
Before initial use, see “Getting Started”
on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
TGD31x_32xE(en)0202_ver201.pdf 1 2015/02/02 14:00:37
Introduction
Model composition .......................................3
Accessory information ..................................3
General information
......................................5
Important Information
For your safety .............................................7
Important safety instructions ........................8
For best performance ...................................8
Other information .........................................9
Specifications .............................................10
Getting Started
Setting up ...................................................11
Controls ......................................................13
Display icons ..............................................14
Turning the power on/off ............................15
Language setting ........................................15
Date and time .............................................15
Recording your greeting message .............16
Other settings .............................................16
Making/Answering Calls
Making calls ...............................................17
Answering calls ..........................................17
Useful features during a call .......................17
Intercom .....................................................19
Key lock ......................................................19
Phonebook
Phonebook .................................................20
Speed dial ..................................................21
Programming
Menu list .....................................................23
Alarm ..........................................................29
Do not disturb mode ...................................29
Nuisance call block ....................................30
Baby monitor ..............................................31
Other programming ....................................33
Registering a unit .......................................34
Caller ID Service
Using Caller ID service ...............................36
Caller list ....................................................36
Answering System
Answering system ......................................38
Turning the answering system on/off .........38
Greeting message ......................................38
Listening to messages ...............................39
Advanced new message alerting
features ......................................................40
Remote operation
.......................................42
Answering system settings .........................43
Useful Information
Voicemail service .......................................45
Character entry ..........................................45
Error messages ..........................................47
Troubleshooting .........................................47
Conditions of guarantee .............................52
Index
Index...........................................................53
2
Table of Contents
TGD31x_32xE(en)0202_ver201.pdf 2 2015/02/02 14:00:39
Model composition
n KX-TGD310 series n KX-TGD320 series
R Model shown is KX-TGD312. R Model shown is KX-TGD322.
Series Model No.
Base unit Handset
Part No. Part No. Quantity
KX-TGD310
series
KX-TGD310 KX-TGD310 KX-TGDA31 1
KX-TGD312 KX-TGD310 KX-TGDA31 2
KX-TGD313 KX-TGD310 KX-TGDA31 3
KX-TGD320
series
KX-TGD320 KX-TGD320 KX-TGDA31 1
KX-TGD322 KX-TGD320 KX-TGDA31 2
KX-TGD323 KX-TGD320 KX-TGDA31 3
KX-TGD324 KX-TGD320 KX-TGDA31 4
KX-TGD325 KX-TGD320 KX-TGDA31 5
Accessory information
Supplied accessories
No.
Supplied handset qty.
1 unit
*1
2 units
*2
3 units
*3
4 units
*4
5 units
*5
Accessory item/
Part number
Accessory quantity
A AC adaptor for base unit/
PNLV226E0X
1 1 1 1 1
B Telephone line cord/
PNJA1113Y (Black/for U.K.)
or PNJA1037Z
(Transparence/for U.K.)
1 1 1 1 1
C
Rechargeable batteries
*6
2 4 6 8 10
D
Handset cover
*7
1 2 3 4 5
E
Charger
*8
1 2 3 4
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
3
Introduction
TGD3xxE(en)_1005_ver201.pdf 3 2016/10/05 15:59:30
No.
Supplied handset qty.
1 unit
*1
2 units
*2
3 units
*3
4 units
*4
5 units
*5
Accessory item/
P
art number
Accessory quantity
F AC adaptor for charger/
P
NLV233EKX
1 2 3 4
*1 KX-TGD310/KX-TGD320
*
2 KX-TGD312/KX-TGD322
*3 KX-TGD313/KX-TGD323
*4 KX-TGD324
*5 KX-TGD325
*6 See page 4 for replacement battery information.
*7 The handset cover comes attached to the handset.
*8 PNLC1064ZB: Black, PNLC1064ZG: Carbon Grey & Black
A
B C D E F
Additional/replacement accessories
P
lease contact your nearest Panasonic dealer for sales information.
Accessory item Model number/Specifications
Rechargeable
b
atteries
*1
Battery type:
Nickel metal hydride (Ni-MH)
2 x AAA (R03) size for each handset
1.2 V
Minimum amperage of 550 mAh
DECT repeater KX-A405, KX-A406
Key finder
KX-TGA20EX
*
2
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
W
e recommend using Panasonic rechargeable batteries.
*2 By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it
to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key
finder is attached. Please visit our Web site:
www.panasonic.net/pcc/products/telephone/p/tga20/
Please contact Panasonic or authorised sales department for availability of key finder in your
area.
Other information
R D
esign and specifications are subject to change without notice.
R The illustrations in these instructions may vary slightly from the actual product.
4
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Introduction
TGD3xxE(en)_1222_ver301.pdf 4 2016/12/22 9:10:07
Expanding your phone system
Handset (optional): KX-TGDA30E
You can expand your phone system by
r
egistering optional handsets (6 max.) to a
single base unit.
R Optional handsets may be a different
colour from that of the supplied handsets.
Sales and support information
Customer Communications Centre
R F
or customers within the U.K.: 0844 844 3899
R For customers within Ireland: 01289 8333
R For further support on your product, please visit our website: www.panasonic.co.uk
Direct Sales at Panasonic U.K.
R O
rder accessory and consumable items for your product with ease and confidence by phoning
our Customer Communications Centre Monday - Friday 9:00am - 5:00pm (Excluding public
holidays).
R Go on line through our Internet Accessory ordering application at www.pas-europe.com
R Most major credit and debit cards accepted.
R All enquiries transactions and distribution facilities are provided directly by Panasonic U.K.
R Also available through our Internet is direct shopping for a wide range of finished products.
Take a browse on our website for further details.
shop.panasonic.co.uk/
General information
R T
his equipment is designed for use on the U.K. and Ireland analogue telephone network.
R In the event of problems, you should contact your equipment supplier in the first instance.
Declaration of Conformity:
R Panasonic Corporation declares that the radio equipment type (KX-TGD310 series/
KX-TGD320 series: page 3) is in compliance with Directive 2014/53/EU. The full text of the EU
declaration of conformity is available at the following internet address:
http://www.ptc.panasonic.eu/doc
Contact to Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
5
Introduction
TGD3xxE(en)_1222_ver301.pdf 5 2016/12/22 9:10:07
Ecodesign information
Ecodesign information under EU Regulation (EC) No. 1275/2008 amended by (EU) Regulation
No. 801/2013. From 1 January 2015.
Please visit here: http://www.ptc.panasonic.eu/erp
Click [Downloads]
a Energy related products information (Public)
Power consumption in networked standby and guidance are mentioned in the web site above.
For your future reference
We recommend keeping a record of the following information to assist with any repair under
warranty.
Serial No. Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
6
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Introduction
TGD3xxE(en)_1005_ver201.pdf 6 2016/10/05 15:59:30
For your safety
T
o prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
R U
se only the power source marked on the
product.
R Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
R Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
R Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from
the power outlet, then wiping with a dry
cloth. Accumulated dust may cause an
insulation defect from moisture, etc.
resulting in a fire.
R Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an
authorised service centre.
R Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
R Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
R T
o prevent the risk of fire or electrical
shock, do not expose the product to rain or
any type of moisture.
R Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
R D
o not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
Operating safeguards
R U
nplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Medical
R C
onsult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of
1.88 GHz to 1.90 GHz, and the RF
transmission power is 250 mW (max.).)
R Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and location
R Never install telephone wiring during an
electrical storm.
R Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
R Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
R Use caution when installing or modifying
telephone lines.
R The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
7
Important Information
TGD31x_32xE(en)0202_ver201.pdf 7 2015/02/02 14:00:39
R T
his product is unable to make calls when:
the handset batteries need recharging or
have failed.
there is a power failure.
the key lock feature is turned on.
Battery
R W
e recommend using the batteries noted
on page 4. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
R Do not mix old and new batteries.
R Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
R Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
R Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
R Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
Important safety
i
nstructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
i
ndicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
T
he base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
R For maximum coverage and noise-free
communications, place your base unit:
at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
R Coverage and voice quality depends on the
local environmental conditions.
R If the reception for a base unit location is
not satisfactory, move the base unit to
another location for better reception.
Environment
R K
eep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
R The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
R The product should not be exposed to
direct sunlight.
R Do not place heavy objects on top of the
product.
R When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
R The product should be kept away from heat
sources such as radiators, cookers, etc. It
8
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Important Information
TGD31x_32xE(en)0202_ver201.pdf 8 2015/02/02 14:00:39
should not be placed in rooms where the
t
emperature is less than 0 °C or greater
than 40 °C. Damp basements should also
be avoided.
R The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
R Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
R W
ipe the outer surface of the product
with a soft moist cloth.
R Do not use benzine, thinner, or any
abrasive powder.
Other information
C
AUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.
Notice for product disposal, transfer,
or return
R This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Information for Users on Collection
a
nd Disposal of Old Equipment and
used Batteries
1
2
3
These symbols (A,
B, C) on the products,
packaging, and/or accompanying documents
mean that used electrical and electronic
products and batteries should not be mixed
with general household waste.
For proper treatment, recovery and recycling
of old products and used batteries, please
take them to applicable collection points, in
accordance with your national legislation and
the Directives 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries
correctly, you will help to save valuable
resources and prevent any potential negative
effects on human health and the environment
which could otherwise arise from inappropriate
waste handling.
For more information about collection and
recycling of old products and batteries, please
contact your local municipality, your waste
disposal service or the point of sale where you
purchased the items.
Penalties may be applicable for incorrect
disposal of this waste, in accordance with
national legislation.
For business users in the European
U
nion
If you wish to discard electrical and electronic
equipment, please contact your dealer or
supplier for further information.
Information on Disposal in other
C
ountries outside the European Union
These symbols (A, B, C) are only valid in
the European Union. If you wish to discard
these items, please contact your local
authorities or dealer and ask for the correct
method of disposal.
Note for the battery symbol
T
his symbol (B) might be used in
combination with a chemical symbol (C). In
this case it complies with the requirement set
by the Directive for the chemical involved.
Note for the battery removal
procedure
Refer to “Battery installation” on page 11.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
9
Important Information
TGD31x_32xE(en)0202_ver201.pdf 9 2015/02/02 14:00:39
Specifications
R Standard:
DECT (Digital Enhanced Cordless
Telecommunications),
GAP (Generic Access Profile)
R Frequency range:
1.88 GHz to 1.90 GHz
R RF transmission power:
Approx. 10 mW (average power per
channel)
250 mW (max.)
R Power source:
100–240 V AC, 50/60 Hz
R Power consumption:
Base unit
*1
:
Standby: Approx. 0.52 W
Maximum: Approx. 2.70 W
Base unit
*2
:
Standby: Approx. 0.57 W
Maximum: Approx. 2.70 W
Charger:
Standby: Approx. 0.16 W
Maximum: Approx. 1.80 W
R Operating conditions:
0 °C–40 °C, 20 %–80 % relative air
humidity (dry)
*1 KX-TGD310 series: page 3
*2 KX-TGD320 series: page 3
10
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Important Information
TGD3xxE(en)_1005_ver201.pdf 10 2016/10/05 15:59:30
Setting up
Connections
n
Base unit
Connect the AC adaptor to the unit by
p
ressing the plug firmly.
Fasten the cord by hooking it.
Connect the AC adaptor to the power
o
utlet.
Connect the telephone line cord to the
u
nit, then to the telephone line jack until
you hear a click.
A DSL/ADSL filter (not supplied) is
r
equired if you have a DSL/ADSL service.
1
2
3
4
45
Note:
R U
se only the supplied Panasonic AC
adaptor PNLV226E.
R Use only the supplied telephone line cord.
n
Charger
Connect the AC adaptor plug to the unit
u
ntil you hear a click.
Connect the AC adaptor to the power
o
utlet.
1
2
Note:
R U
se only the supplied Panasonic AC
adaptor PNLV233E.
Battery installation
R U
SE ONLY rechargeable Ni-MH batteries
AAA (R03) size (
1
).
R D
o NOT use alkaline/manganese/Ni-Cd
batteries.
R Confirm correct polarities (
, ).
1
R F
ollow the directions on the display to set
up the unit.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
11
Getting Started
TGD31x_32xE(en)0202_ver201.pdf 11 2015/02/02 14:00:39
Battery charging
Charge for about 7 hours.
R Confirm Charging is displayed (
1
).
R W
hen the batteries are fully charged,
Fully Charged is displayed.
1
Note when setting up
Note for connections
R T
he AC adaptor must remain connected at
all times. (It is normal for the adaptor to feel
warm during use.)
R The AC adaptor should be connected to a
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become
disconnected.
During a power failure
T
he unit will not work during a power failure.
We recommend connecting a corded-type
telephone (without AC adaptor) to the same
telephone line or to the same telephone line
jack using a T-adaptor. Your Panasonic sales
shop can offer you more information about
connection possibilities.
Note for battery installation
R U
se the supplied rechargeable batteries.
For replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 4, 8.
Note for battery charging
R I
t is normal for the handset to feel warm
during charging.
R Clean the charge contacts of the handset,
base unit, and charger with a soft and dry
cloth once a month. Before cleaning the
unit, disconnect from power outlets and any
telephone line cords. Clean more often if
the unit is exposed to grease, dust, or high
humidity.
Battery level
Icon Battery level
High
Medium
Low
Needs charging.
Panasonic Ni-MH battery
p
erformance (supplied batteries)
Operation Operating time
In continuous use 16 hours max.
Not in use (standby) 200 hours max.
Note:
R A
ctual battery performance depends on
usage and ambient environment.
R When eco mode is set to Eco Plus, the
base unit stops communicating with the
handset while it is in standby mode. As a
result, the handset uses more power than
usual to search for the base unit and
therefore battery usage time is shortened
(page 16).
12
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Getting Started
TGD31x_32xE(en)0202_ver201.pdf 12 2015/02/02 14:00:39
Controls
Handset
B
G
H
I
J
F
K
D
C
A
E
Speaker
M N
(Talk)
Dial keypad
MZN
(SP-PHONE: Speakerphone)
Microphone
Receiver
Display
M N
(Power) MOFFN
MR
ECALLN MECON
ECO: Eco mode shortcut key
M N
(INTERCOM)
Charge contacts
n C
ontrol type
S
oft keys
By pressing a soft key, you can select the
feature shown directly above it on the
display.
(Example: MENU, OK, etc.)
N
avigator key
Navigator keys functions as follows.
MDN, MCN, MFN, or MEN: Scroll through
various lists and items.
VOL. (Volume: MDN or MCN): Adjust the
receiver or speaker volume while talking.
MFN W: View the phonebook entry.
MEN REDIAL: View the redial list.
MCN CID (Caller ID): View the caller list.
Base unit
n KX-TGD310 series: page 3
B
A
Charge contacts
M N
(Locator)
R You can locate a misplaced handset
by pressing M
N.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
13
Getting Started
TGD31x_32xE(en)0202_ver201.pdf 13 2015/02/02 14:00:39
n
KX-TGD320 series: page 3
C D E
H I KF
B
A
G J
Charge contacts
Speaker
M N
(Locator)
R You can locate a misplaced handset
by pressing M
N.
ME
RASEN
MjN/M
kN (VOLUME: Volume up/down)
M N
(Repeat)
ANSWER ON/OFF indicator
MA
NSWER ON/OFFN
M N
(PLAY/STOP)
Message indicator
M N
(Skip)
Display icons
Handset display items
Item Meaning
Range status: The more bars
v
isible, the closer the handset
is to the base unit.
Out of base unit range
Item Meaning
Security for phone calls is set
t
o Enhanced. (page 34)
Paging, intercom mode
Z
Speakerphone is on.
(
page 17)
The line is in use.
R When flashing slowly: The
call is put on hold.
R When flashing rapidly: An
incoming call is now being
received.
Missed call
*
1
(page 36)
Eco mode is set to E
co.
(page 16)
Eco mode is set to E
co
Plus. (page 16)
The LCD and key backlight is
o
ff. (page 26)
R W
hen displayed next to the
battery icon: Answering
system is on.
*2
(page 38)
R When displayed with a
number: New messages
have been recorded.
*2
(page 40)
G
reeting Only is
selected. Caller messages
are not recorded.
*2
(page 44)
Battery level
Alarm is on. (page 29)
Privacy mode is on.
(
page 27)
Ringer volume is off.
(
page 25)
Do not disturb mode is on.
(
page 30)
Nuisance call blocked.
*
1
(page 30)
New voicemail message
r
eceived.
*3
(page 45)
14
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Getting Started
TGD31x_32xE(en)0202_ver201.pdf 14 2015/02/02 14:00:39
Item Meaning
Baby monitor is activated.
T
he name/number displayed
next to the icon indicates the
monitoring unit. (page 31)
Line in
u
se
Someone is using the line.
IN USE
Answering system is being
u
sed by another handset or
the base unit.
*2
*1 Caller ID subscribers only
*
2 KX-TGD320 series: page 3
*3 Voicemail subscribers only
Handset soft key icons
Icon Action
OK Accepts the current selection.
Temporarily turns off the ringer
f
or incoming calls. (page 17)
W Opens the phonebook.
Turns the key lock feature off.
(
page 19)
n When you select a language other than
English
Icon Action
Returns to the previous screen or
o
utside call.
Displays the menu.
Makes a call.
Places a call on hold.
Allows you to edit phone
n
umbers.
Adds new entry.
Displays the phonebook search
m
enu.
Stops alarm.
Snooze button on the alarm.
Selects entries or handsets.
n
Stops recording or playback.
*
1
Icon Action
Stores phone numbers.
Erases the selected item.
Allows you to make an intercom
c
all.
C Erases a number/character.
Puts the call on mute.
*1 KX-TGD320 series: page 3
Turning the power on/off
P
ress M
N
for about 2 seconds.
Language setting
Display language
1 MM
ENUN#110
2 MbN: Select your desired language. a
MOKN
3 MOFFN
Date and time
1 MM
ENUN#101
2 Enter the current date, month, and year.
a MOKN
Example: 12 July, 2015
12 07 15
3 Enter the current hour and minute.
Example: 9:30
09 30
R You can select 24-hour or 12-hour
clock format (AM or PM) by
pressing *.
4 MOKN a MOFFN
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
15
Getting Started
TGD31x_32xE(en)0202_ver201.pdf 15 2015/02/02 14:00:39
Recording your greeting
m
essage
Available for:
K
X-TGD320 series (page 3)
You can record your own greeting message
i
nstead of using a pre-recorded greeting
message. See page 38 for details.
1 MMENUN#302
2 MbN: Yes a MOKN
3 Record a greeting message. a MSTOPN
a MOFFN
Other settings
Eco mode setting
You can select the desired eco mode setting
by pressing MECON.
The following settings are available for eco
mode.
Eco: Reduces the base unit transmission
power by up to 90 % in standby mode.
When this setting is selected, is
d
isplayed on the handset display instead of
.
E
co Plus: Reduces the base unit
transmission power completely in standby
mode.
When this setting is selected,
is
d
isplayed on the handset display instead of
.
E
co Off (default setting): Turns off eco
mode.
When this setting is selected,
/
are not displayed in the handset display.
N
ote:
R If there is a handset that is not compatible
with Eco Plus registered to the base unit,
Eco Plus is not available. If that
handset is registered while Eco Plus
was already selected, the setting changes
to Eco Off.
R W
hen there is another cordless phone in
use nearby, the base unit transmission
power may not be reduced.
R When eco mode is set to Eco Plus,
there is a delay between when calls are
received and when the handset starts
ringing.
R If the handset is registered to multiple base
units, the handset may not be able to make
or receive calls or communicate with the
base unit when the following conditions are
met.
Eco mode is set to Eco Plus
(page 16).
Base unit selection is set to Auto
(page 27).
In this case, place the handset near the
base unit, then press MECON and select
Eco or Eco Off. Repeat for each
base unit.
R When eco mode is active, the range of the
base unit is reduced in standby mode.
R If you set repeater mode to On
(page 35):
Eco mode is disabled.
Eco Mode is not displayed in the
display menu (page 26).
R When eco mode is set to Eco Plus,
battery usage time is shortened (page 12).
16
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Getting Started
TGD31x_32xE(en)0202_ver201.pdf 16 2015/02/02 14:00:39
Making calls
1 L
ift the handset and dial the phone
number.
R To correct a digit, press MCLEARN.
2 M
N
3 W
hen you finish talking, press MOFFN or
place the handset on the base unit or
charger.
Using the speakerphone
1 D
ial the phone number and press MZN.
R Speak alternately with the other party.
2 When you finish talking, press MOFFN.
Note:
R To switch back to the receiver, press MZN/
M
N.
Adjusting the receiver or speaker
v
olume
Press MDN or MCN repeatedly while talking.
Making a call using the redial list
T
he last 10 phone numbers dialled are stored
in the redial list (each 24 digits max.).
1 MEN REDIAL
2 MbN: Select the desired entry.
3 M
N
Erasing a number in the redial list
1 MEN
REDIAL
2 MbN: Select the desired entry. a
MERASEN
3 MbN: Yes a MOKN a MOFFN
Pause (for PBX/long distance service
u
sers)
A pause is sometimes required when making
calls using a PBX or long distance service.
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 21).
Example: I
f you need to dial the line access
number “0” when making outside calls with a
PBX:
1 0 a MDN (Pause)
2 Dial the phone number. a M
N
N
ote:
R A 3 second pause is inserted each time MDN
(Pause) is pressed.
Answering calls
1 Lift the handset and press M N
or MZN
when the unit rings.
2 When you finish talking, press MOFFN or
place the handset on the base unit or
charger.
Any key answer: You can answer the call by
pressing any dial key.
Auto talk: You can answer calls simply by
lifting the handset (page 26).
Temporary handset ringer off: You can turn
the ringer off temporarily by pressing M
N.
Adjusting the ringer volume
Handset
P
ress MDN or MCN repeatedly to select the
desired volume while ringing.
Base unit
*
1
*1 KX-TGD320 series: page 3
Press MjN or MkN repeatedly to select the
desired volume while ringing.
R To turn the ringer off, press and hold MkN
until the unit beeps.
Useful features during a
c
all
Hold
1 P
ress MMENUN during an outside call.
2 MbN: Hold a MOKN
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17
Making/Answering Calls
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3 T
o release hold, press M
N.
N
ote:
R After holding for 10 minutes, the call is
disconnected.
Mute
1 P
ress MMUTEN during a call.
2 To return to the call, press MMUTEN.
Note:
R MMUTEN is a soft key visible on the display
during a call.
Recall/flash
MRECALLN allows you to use the special
features of your host PBX such as transferring
an extension call, or accessing optional
telephone services.
Note:
R To change the recall/flash time, see
page 27.
For call waiting or Call Waiting
C
aller ID service users
To use call waiting or Call Waiting Caller ID,
you must first subscribe with your phone
service provider.
This feature allows you to receive calls while
you are already talking on the phone. If you
receive a call while on the phone, you will hear
a call waiting tone.
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
caller’s information is displayed after you hear
the call waiting tone on the handset.
1 Press MRECALLN to answer the 2nd call.
2 To switch between calls, press
MRECALLN.
Note:
R Please contact your phone service provider
for details and availability of this service in
your area.
Handset equalizer
This feature clarifies the voice of the person
you are talking to, producing a more
natural-sounding voice that is easier to hear
and understand.
1 Press MMENUN while talking.
2 MbN: Equalizer a MOKN
3 MbN: Select the desired setting.
4 Press MOKN to exit.
Note:
R Depending on the condition and quality of
your telephone line, this feature may
emphasise existing line noise. If it becomes
difficult to hear, turn this feature off.
R This feature is not available while using the
speakerphone.
Call share
Y
ou can join an existing outside call.
To join the conversation, press M
N
when
the other handset is on an outside call.
Note:
R To prevent other users from joining your
conversations with outside callers, turn the
privacy mode on (page 27).
Transferring calls, conference
c
alls
Outside calls can be transferred or a
conference call with an outside party can be
made between 2 handsets in the same radio
cell.
1 During an outside call, press M
N.
W
hen 3 or more handsets are
registered:
MbN: Select the desired unit. a MOKN
2 Wait for the paged party to answer.
R If the paged party does not answer,
press MBACKN to return to the outside
call.
3 To complete the transfer:
Press MOFFN.
To establish a conference call:
18
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MM
ENUN a MbN: Conference a
MOKN
R To leave the conference, press MOFFN.
The other 2 parties can continue the
conversation.
R To put the outside call on hold:
MMENUN a MbN: Hold a MOKN
To resume the conference: MMENUN
a MbN: Conference a MOKN
R To cancel the conference: MMENUN a
MbN: Stop Conference a MOKN
You can continue the conversation
with the outside caller.
Intercom
Intercom calls can be made between handsets
in the same radio cell.
Note:
R When paging the handset, the paged
handset beeps for 1 minute.
R If you receive an outside call while talking
on the intercom, the interrupt tone sounds.
To finish intercom, press MOFFN. To answer
the call, press M N.
Making an intercom call
1 M N
W
hen 3 or more handsets are
registered:
MbN: Select the desired unit. a MOKN
2 When you finish talking, press MOFFN.
Answering an intercom call
1 P
ress M
N to answer the page.
2 When you finish talking, press MOFFN.
Turning auto intercom on/off
T
his feature allows the handset to answer
intercom calls automatically when it is called.
You do not need to press M
N. When this
feature is set to On, the monitoring handset
for the baby monitor feature (page 33) will
also answer baby monitor calls automatically.
T
he default setting is Off.
1 MMENUN#273
2 MbN: Select the desired setting. a MOKN
a MOFFN
Key lock
T
he handset can be locked so that no calls or
settings can be made. Incoming calls can be
answered, but all other functions are disabled
while key lock is on.
To turn key lock on, press MMENUN for about 3
seconds.
R To turn key lock off, press M
N
for about
3 seconds.
Note:
R Calls to emergency numbers cannot be
made until key lock is turned off.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
19
Making/Answering Calls
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Phonebook
Y
ou can add 120 names (16 characters max.)
and phone numbers (24 digits max.) to the
phonebook, and assign each phonebook entry
to the desired category (page 20).
Important:
R All entries can be shared by any registered
handset.
Adding phonebook entries
1 MFN W a MM
ENUN
2 MbN: New Entry a MOKN
3 Enter the party’s name. a MOKN
R You can change the character entry
mode by pressing MECON (page 45).
4 Enter the party’s phone number. a MOKN
5 MbN: Select the desired category. a
MOKN 2 times a MOFFN
Storing a redial list number to the
p
honebook
1 MEN REDIAL
2 MbN: Select the desired entry. a MSAVEN
3 To store the name, continue from step 3,
“Editing entries”, page 20.
Storing caller information to the
p
honebook
1 MCN CID
2 MbN: Select the desired entry. a MMENUN
3 MbN: Save Phonebook a MOKN
4 To store the name, continue from step 3,
“Editing entries”, page 20.
Categories
C
ategories can help you find entries in the
phonebook quickly and easily. You can
change the names of categories (“Friends”,
“Family”, etc.). By assigning different ringer
tones for different categories of callers, you
can identify who is calling (category ringer
t
one), if you have subscribed to Caller ID
service.
Changing category names/setting
c
ategory ringer tone
1 MFN W a MMENUN
2 MbN: Category a MOKN
3 MbN: Select the desired category. a MOKN
4 To change category names
MbN: Category Name a MOKN a
Edit the name (10 characters max.). a
MOKN
To set category ringer tone
MbN: Select the current setting of the
category ringer tone. a MOKN a MbN:
Select the desired ringer tone. a MOKN
5 MOFFN
Finding and calling from a
p
honebook entry
1 MFN W
2 To scroll through all entries
MbN: Select the desired entry.
To search by first character
Press the dial key (0
to 9, or #)
which contains the character you are
searching for (page 45).
MbN: Scroll through the phonebook if
necessary.
To search by category
MS
EARCHN a MbN: Category
a MOKN
MbN: Select the desired category. a
MOKN
MbN:
Scroll through the phonebook if
necessary.
3 M
N
Editing entries
1 F
ind the desired entry (page 20). a
MMENUN
2 MbN: Edit a MOKN
20
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Phonebook
TGD31x_32xE(en)0202_ver201.pdf 20 2015/02/02 14:00:40
3 E
dit the name if necessary. a MOKN
4 Edit the phone number if necessary. a
MOKN
5 MbN: Select the desired category
(page 20). a MOKN 2 times
6 MOFFN
Erasing entries
Erasing an entry
1 F
ind the desired entry (page 20). a
MMENUN
2 MbN: Erase a MOKN
3 MbN: Yes a MOKN a MOFFN
Erasing all entries
1 MFN W a MMENUN
2 MbN: Erase All a MOKN
3 MbN: Yes a MOKN
4 MbN: Yes a MOKN a MOFFN
Chain dial
T
his feature allows you to dial phone numbers
in the phonebook while you are on a call. This
feature can be used, for example, to dial a
calling card access number or bank account
PIN that you have stored in the phonebook,
without having to dial manually.
1 During an outside call, press MFN W.
2 MbN: Select the desired entry.
3 Press MCALLN to dial the number.
Note:
R When storing a calling card access number
and your PIN in the phonebook as one
phonebook entry, press MDN (Pause) to add
pauses after the number and PIN as
necessary (page 17).
Speed dial
Y
ou can assign 1 phone number to each of
the dial keys (1 to 9) on the handset.
Adding phone numbers to speed
d
ial keys
n By entering phone numbers:
1 Press and hold the desired speed dial
key (1 to 9). a MADDN
2 MbN: Manual a MOKN
3 Enter the party’s name (16 characters
max.). a MOKN
4 Enter the party’s phone number (24
digits max.). a MOKN 2 times a
MOFFN
n From the phonebook:
1 Press and hold the desired speed dial
key (1 to 9). a MADDN
2 MbN: Phonebook a MOKN
3 MbN: Select the desired entry.
4 MOKN a MOFFN
Note:
R If you edit a phonebook entry which is
assigned to a speed dial key, the edited
entry does not transfer to the speed dial
key.
Editing an entry
1 P
ress and hold the desired speed dial key
(1 to 9). a MMENUN
2 MbN: Edit a MOKN
3 Edit the name if necessary. a MOKN
4 Edit the phone number if necessary. a
MOKN 2 times a MOFFN
Erasing an entry
1 P
ress and hold the desired speed dial key
(1 to 9). a MMENUN
2 MbN: Erase a MOKN
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
21
Phonebook
TGD31x_32xE(en)0202_ver201.pdf 21 2015/02/02 14:00:40
3 MbN:
Yes a MOKN a MOFFN
Viewing an entry/Making a call
1 P
ress and hold the desired speed dial key
(1 to 9).
2 To make a call, press M
N.
22
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Phonebook
TGD31x_32xE(en)0202_ver201.pdf 22 2015/02/02 14:00:40
Menu list
T
o access the features, there are 2 methods.
n Scrolling through the display menus
1 MMENUN
2 Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN
3 Press MCN or MDN to select the desired item from the next sub-menus. a MOKN
4 Press MCN or MDN to select the desired setting. a MOKN
n Using the direct command code
1 MMENUN a Enter the desired code.
Example: Press MMENUN#101.
2 Select the desired setting. a MOKN
Note:
R To exit the operation, press MOFFN.
R In the following table, < > indicates the default settings.
R In the following table,
indicates the reference page number.
R D
isplay menu order and sub-menu may vary depending on your model.
Display the menu tree and direct command code table
Main menu: Answer System
*1
Sub-menu 1 Sub-menu 2 Settings Code
Play New Message
#323 40
Play All Message
#324 40
Erase All Message
*
2
#325 40
Greeting
Record Greeting
*
2
#302 38
Play Greeting
#303 39
Default
*
2
(Reset to pre-recorded
greeting)
#304 39
New Message Alert
*
2
Outgoing Call
O
n/Off
On
<Off>
#338 40
Outgoing Call
N
otification to
Outgoing Call
R
emote Code
Activate
<Inactivate>
Base Unit Beep On
<O
ff>
#339 40
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
23
Programming
TGD31x_32xE(en)0202_ver201.pdf 23 2015/02/02 14:00:40
Sub-menu 1 Sub-menu 2 Settings Code
Settings
Number of Rings
*
2
2-9 Rings
<5
Rings>
Auto
#211 43
Recording Time
*
2
1 Minute
<3
Minutes>
Greeting Only
*3
#305 43
Remote Code
*2
#306 42
Call Screening
<O
n>
Off
#310 43
Answer On
*
2
#327 38
Answer Off
*
2
#328 38
Main menu: T
ime Settings
Sub-menu 1 Sub-menu 2 Settings Code
Set Date/Time
*
2
#101 15
Memo Alarm Alarm1-3 Once
D
aily
Weekly
<Off>
#720 29
Time Adjustment
*
2,
*4
<C
aller ID>
Manual
#226
Main menu: Caller List
Operation Code
Viewing the caller list. #213 36
24
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Programming
TGD31x_32xE(en)0202_ver201.pdf 24 2015/02/02 14:00:40
Main menu: I
nitial Setup
Sub-menu 1 Sub-menu 2 Settings Code
Ringer Setup
Ringer Volume
H
andset
Off-6 <6> #160
Ringer Volume
B
ase Unit
*1,
*2
Off-6 <3> #G160
Ringtone
*5
(Handset)
<R
ingtone 1> #161
Do Not Disturb
M
ode
On/Off
On
<Off>
#238 30
Do Not Disturb
M
ode
Start/End
<23:00/06:00> #237 30
Do Not Disturb
M
ode
Ring Delay
30 sec.
<60 sec.>
90 sec.
120 sec.
No Ringing
#239 30
Do Not Disturb
M
ode
Select Category
Category 1-9
#241 30
First Ring
*
2, *6
<O
n>
Off
#173
Time Settings
Set Date/Time
*
2
#101 15
Memo Alarm
A
larm1-3
Once
Daily
Weekly
<Off>
#720 29
Time
A
djustment
*2,
*4
<Caller ID>
Manual
#226
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
25
Programming
TGD31x_32xE(en)0202_ver201.pdf 25 2015/02/02 14:00:40
Sub-menu 1 Sub-menu 2 Settings Code
Key Finder Setup
*
7
1:Add New Device
(for Finder1)
*8
2:Add New Device
(for Finder2)
3:Add New Device
(for Finder3)
4:Add New Device
(for Finder4)
Change Name
*
2
Finder1
#6561
Finder2
*
9
#6562
*9
Finder3
*
9
#6563
*9
Finder4
*
9
#6564
*9
Register
#6571
#6572
*
9
#6573
*
9
#6574
*
9
Cancel Register
#6581
#6582
*
9
#6583
*
9
#6584
*
9
Nuisance Call
B
lock
*2
Single Number
#217 30
Range of Numbers
Withheld On
<O
ff>
#240 31
Speed Dial
#261 21
Eco Mode
*
2,
*10
<O
ff>
Eco
Eco Plus
#725 16
Security
*
2,
*10
<N
ormal>
Enhanced
#729 34
Record Greeting
*
1,
*2
#302 38
Display Setup LCD & Key
B
acklight
<On>
Off
#276
Contrast
(
Display contrast)
Level 1–4
<2>
#145
Handset Name
#104 33
Display Name On
<O
ff>
#105 33
Auto Intercom
On
<O
ff>
#273 19
Keytones <O
n>
Off
#165
Call Restrict
*
2
#256 33
Auto Talk
*
11
On
<O
ff>
#200 17
26
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Programming
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Sub-menu 1 Sub-menu 2 Settings Code
Line Setup
Recall/Flash
*
2,
*12
900 msec.
7
00 msec.
600 msec.
400 msec.
300 msec.
250 msec.
200 msec.
160 msec.
110 msec.
<100 msec.>
90 msec.
80 msec.
#121 18
Privacy Mode
*
2,
*13
On
<O
ff>
#194
Base Unit PIN
*
2
<0
000> #132 34
Repeater Mode
*
2
On
<O
ff>
#138 35
Register Register Handset
#130 34
Cancel Register
*
3
#131 35
Select Base
<A
uto> #137 35
Cancel Base
*
3
#139 35
Language Display
<E
nglish> #110 15
Main menu: B
aby Monitor
Sub-menu 1 Sub-menu 2 Settings Code
On/Off
On
<O
ff>
#268 32
Sensitivity Level
Low
<
Middle>
High
#269 33
Main menu: K
ey Finder
*7
Sub-menu 1 Sub-menu 2 Settings Code
Search
#655
Battery Check
Main menu: R
inger Setup
*14,
*15
Sub-menu 1 Sub-menu 2 Settings Code
Ringer Volume Handset
Off-6 <6> #160
Base Unit
*
1,
*2
Off-
6 <3> #G160
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
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Programming
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Sub-menu 1 Sub-menu 2 Settings Code
Ringtone
*
5
(Handset)
<R
ingtone 1> #161
Do Not Disturb
M
ode
On/Off On
<Off>
#238 30
Start/End
<23:00/06:00> #237 30
Ring Delay 30 sec.
<6
0 sec.>
90 sec.
120 sec.
No Ringing
#239 30
Select Category Category 1-9
#241 30
First Ring
*
2,
*6
<O
n>
Off
#173
Main menu: Nuisance Call Block
*2,
*16
Sub-menu 1 Sub-menu 2 Settings Code
Single Number
#217 30
Range of Numbers
Withheld
On
<O
ff>
#240 31
*1 KX-TGD320 series: page 3
*
2 If you program these settings using one of the handsets, you do not need to program the
same item using another handset.
*3 This menu is not displayed when scrolling through the display menus. It is only available in
direct command code.
*4 This feature allows the unit to automatically adjust the date and time each time caller
information including date and time is received.
To turn this feature on, select Caller ID. To turn this feature off, select Manual.
(Caller ID subscribers only)
To use this feature, set the date and time first (page 15).
*5 The preset melodies in this product are used with the following permission:
Ringtone 3: © 2014 Copyrights Vision Inc.
Ringtone 4 - Ringtone 40: © 2012 Copyrights Vision Inc.
*6 If you do not want the unit to ring before the caller information is received, set to Off.
(Caller ID subscribers only)
You can only remove the first ring if the unit rings 2 times or more by default, which depends
on your phone service provider.
*7 This setting is available when you have the key finder (KX-TGA20EX). Read the installation
manual for more information on the key finder.
*8 For models with supplied key finders, the display shows 1:Finder1.
*9 If you register 2 or more key finders.
*10 This menu is not displayed when repeater mode is set to On.
*11 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up
the handset to answer a call, turn off this feature.
28
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Programming
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*12 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX
s
upplier if necessary.
*13 To prevent other users from joining your conversations with outside callers, turn this feature
on.
*14 KX-TGD310 series: page 3
*15 KX-TGD320 series: this menu icon is displayed when the key finder is not registered.
*16 KX-TGD310 series: this menu icon is displayed when the key finder is not registered.
Alarm
A
n alarm sounds at the set time for 1 minute
and is repeated 5 times at 5 minute intervals
(snooze function). A text memo can also be
displayed for the alarm. A total of 3 separate
alarm times can be programmed for each
handset. You can set one of 3 different alarm
options (once, daily, or weekly) for each alarm
time.
Important:
R Make sure the unit’s date and time setting
is correct (page 15).
1 MMENUN#720
2 MbN: Select the desired alarm. a MOKN
3 MbN: Select the desired alarm option. a
MOKN
O
ff
Turns alarm off. Go to step 9.
O
nce
An alarm sounds once at the set time.
D
aily
An alarm sounds daily at the set time.
Go to step 5.
W
eekly
Alarm sounds weekly at the set time(s).
4 P
roceed with the operation according to
your selection in step 3.
n Once:
Enter the desired date and month. a
MOKN
n Weekly:
MbN: Select the desired day of the week
and press MSELECTN. a MOKN
5 S
et the desired time. a MOKN
6 Enter a text memo (10 characters max.).
a MOKN
7 MbN: Select the desired alarm tone. a
MOKN
R We recommend selecting a different
ringer tone from the one used for
outside calls.
8 MbN: Select the desired snooze setting.
a MOKN
9 MOKN a MOFFN
Note:
R Press MSTOPN to stop the alarm completely.
R When the handset is in use, the alarm will
not sound until the handset is in standby
mode.
R Press any dial key or MSNOOZEN to stop
the sound but keep the snooze function
activated.
R If you want to make an outside call when
the snooze function is activated, please
stop the snooze function before making the
call.
Do not disturb mode
D
o not disturb mode allows you to select a
period of time during which the handset will
not ring for outside calls. This feature is useful
for time periods when you do not want to be
disturbed, for example, while sleeping. Do not
disturb mode can be set for each handset.
Using the phonebook’s category feature
(page 20), you can also select categories of
callers whose calls override do not disturb
mode and ring the handset (Caller ID
subscribers only).
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Important:
R M
ake sure the unit’s date and time setting
is correct (page 15).
R We recommend turning the base unit ringer
off (page 25) in addition to turning do not
disturb mode on. (KX-TGD320 series:
page 3)
R If you have set the alarm, the alarm sounds
even if do not disturb mode is turned on.
Turning do not disturb mode on/off
1 MM
ENUN#238
2 MbN: Select the desired setting. a MOKN
R If you select Off, press MOFFN to
exit.
3 Enter the desired hour and minute you
wish to start this feature. a MOKN
4 Enter the desired hour and minute you
wish to end this feature. a MOKN a
MOFFN
Changing the start and end time
1 MM
ENUN#237
2 Continue from step 3, “Turning do not
disturb mode on/off”, page 30.
Setting the ring delay
T
his setting allows the handset to ring during
do not disturb mode if the caller waits long
enough. After the selected amount of time
passes, the handset rings. If you select No
Ringing, the handset never rings during do
not disturb mode.
1 MMENUN#239
2 MbN: Select the desired setting. a MOKN
a MOFFN
Note:
R When the answering system answers the
call, this feature does not work.
(KX-TGD320 series: page 3)
Selecting categories to bypass do
n
ot disturb mode
1 MMENUN#241
2 MbN:
Select the desired categories. a
MSELECTN
R
” is displayed next to the selected
c
ategory numbers.
R To cancel the selected category:
MbN: Select the category. a Press
MSELECTN again.
” disappears.
3 MO
KN a MOFFN
Nuisance call block
This feature blocks calls from unwanted
callers (Caller ID subscribers only). The
following items are available when storing
phone numbers in the call block list (50 max.).
Single Number: The unit blocks calls
from specific phone numbers.
Range of Numbers: The unit blocks
calls that begin with a number stored in the
call block list, such as a toll-free phone
number prefix or certain area codes.
You can also set the unit to block calls that
have no phone number.
When a call is received, the unit does not ring
while the caller is being identified. If the
caller’s phone number matches an entry in the
call block list, the unit emits no sound to the
caller, and disconnects the call.
Important:
R Blocked calls are logged in the caller list.
Storing unwanted callers
Storing a single phone number
I
mportant:
R You must include the area code when
storing phone numbers in the call block list.
n From the caller list:
1 MCN CID
2 MbN: Select the entry to be blocked. a
MMENUN
3 MbN: Save Call Block a MOKN
4 MbN: Yes a MOKN a MOFFN
n By entering phone numbers:
1 MMENUN#217
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2 MbN:
Single Number a MOKN
3 MMENUN a MbN: Add a MOKN
4 Enter the phone number (24 digits max.).
R To erase a digit, press MCLEARN.
5 MOKN a MOFFN
Storing a range of numbers
1 MM
ENUN#217
2 MbN: Range of Numbers a MOKN
3 MMENUN a MbN: Add a MOKN
4 Enter the desired number (2-8 digits).
R To erase a digit, press MCLEARN.
5 MOKN a MOFFN
Blocking incoming calls that
h
ave no phone number
You can block calls when no phone number is
provided, such as private callers.
1 MMENUN#240
2 MbN: Select the desired setting. a MOKN
3 MOFFN
Viewing/editing/erasing call
b
lock numbers
1 MMENUN#217
2 MbN: Single Number or Range of
Numbers a MOKN
3 MbN: Select the desired entry.
R To exit, press MOFFN.
4 To edit a number:
MEDITN a Edit the number. a MOKN a
MOFFN
To erase a number:
MERASEN a MbN: Yes a MOKN a
MOFFN
Note:
R When editing, press the desired dial key to
add digits and press MCLEARN to erase
digits.
Erasing all call block numbers
1 MMENUN#217
2 MbN: Single Number or Range of
Numbers a MOKN
3 MMENUN a MbN: Erase All a MOKN
4 MbN: Yes a MOKN
5 MbN: Yes a MOKN a MOFFN
Baby monitor
T
his feature allows you to listen in on a room
where another handset is located, allowing
you to easily monitor from different areas of
the house or place. The monitored handset
(placed in a baby’s room, for example) will
automatically call the monitoring handset or
the phone number stored when it detects
sound.
Important:
R You should perform a test run of the baby
monitor procedure to ensure that the baby
monitor feature is set correctly. For
example, test its sensitivity. Check the
connection if you are diverting the baby
monitor to an outside line.
R This feature should not be used as a
substitute for a medical or caregiver’s
supervision. It is the caregiver’s
responsibility to stay close enough to
handle any eventuality.
Note:
R Both the monitored and monitoring
handsets must select the same base unit in
order to use the baby monitor feature
(page 35).
R If the unit is connected to a PBX system,
you cannot set the baby monitor.
R During the monitoring mode, battery
consumption is faster than usual. We
recommend leaving the monitored handset
on the base unit or charger.
R The monitored handset never rings while it
is being monitored.
KX-TGD320 series (page 3): If the base
unit is placed near the monitored handset,
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we recommend turning off the base unit
r
inger volume (page 25).
Setting the baby monitor
P
erform the setting operation with the handset
to be monitored (for example, the handset
placed in a baby’s room).
To monitor with a handset
T
he internal baby monitor feature is available
between handsets in the same radio cell.
1 MMENUN#268
2 MbN: On a MOKN
3 MbN: Select the desired handset number
to monitor with. a MOKN
R Baby Monitor will be displayed.
R The registered handset name/number
is displayed.
Note:
R When this feature is on, another handset
can hear the monitored handset by making
an intercom call.
To monitor from an outside line
I
f you enable this feature, the unit will call a
pre-programmed phone number when the
handset detects sound. After you answer the
call, you can listen in on the room where the
handset is located.
n From the phonebook:
1 MMENUN#268
2 MbN: On a MOKN
3 MbN: Select External to monitor
from an outside line. a MEDITN a
MADDN
4 MbN: Phonebook a MOKN
5 MbN: Select the phonebook entry. a
MOKN
R Baby Monitor will be displayed.
Note:
R If you edit a phonebook entry which is
assigned for monitoring, the edited entry
does not transfer to the monitor.
n B
y entering phone numbers:
1 MMENUN#268
2 MbN: On a MOKN
3 MbN: Select External to monitor
from an outside line. a MEDITN a
MADDN
4 MbN: Manual a MOKN
5 Enter the desired name. a MOKN
6 Enter the desired number. a MOKN 2
times
R Baby Monitor will be displayed.
Note:
R The registered name/number is displayed.
Turning off the baby monitor
T
he monitored handset cannot be used while
baby monitor is set to On.
1 Press MMENUN on the handset being
monitored.
2 MbN: On/Off a MOKN
3 MbN: Off a MOKN a MOFFN
Editing an outside monitoring number
1 P
ress MMENUN on the handset being
monitored.
2 MbN: On/Off a MOKN
3 MbN: On a MOKN
4 MbN: Select the outside line. a MEDITN
5 MMENUN a MbN: Edit a MOKN
6 Edit the name if necessary. a MOKN
7 Edit the phone number if necessary. a
MOKN 2 times
Erasing an outside monitoring
n
umber
1 Press MMENUN on the handset being
monitored.
2 MbN: On/Off a MOKN
3 MbN: On a MOKN
4 MbN: Select the outside line. a MEDITN
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5 MM
ENUN a MbN: Erase a MOKN
6 MbN: Yes a MOKN a MOFFN
Baby monitor sensitivity
Y
ou can adjust the sensitivity of the baby
monitor. Increase or decrease the sensitivity to
adjust the sound level needed to trigger the
baby monitor feature.
R This feature cannot be set during a
monitoring call.
1 Press MMENUN on the handset being
monitored.
2 MbN: Sensitivity Level a MOKN
3 MbN: Select the desired setting. a MOKN
a MOFFN
Answering the baby monitor
n W
hen monitoring with a handset:
Press M
N
to answer calls.
If you want to respond from the monitoring
handset, press MMUTEN.
R The monitoring handset will answer calls
automatically when the auto intercom
feature is set to On (page 19).
Note:
R If you receive an outside call when
communicating with the monitored
handset, the interrupt tone sounds. To
answer the call, press MOFFN, then press
M
N.
n W
hen monitoring from an outside line:
Answer the call.
If you want to respond from your monitoring
phone, press #1 using tone dialling.
You can turn off the baby monitor feature
by pressing #0.
Note:
R The unit disconnects the call
automatically after 2 minutes.
Other programming
Changing the handset name
T
he default handset name is Handset 1 to
Handset 6. You can customise the name
of each handset (“Bob”, “Kitchen”, etc.). This is
useful when you make intercom calls between
handsets. To display the handset name in
standby mode, turn on the handset name
display feature (page 33).
1 MMENUN#104
2 Enter the desired name (10 characters
max.).
3 MOKN a MOFFN
Displaying the handset name
Y
ou can select whether or not the handset
name is displayed in standby mode. The
default setting is Off.
1 MMENUN#105
2 MbN: Select the desired setting. a MOKN
a MOFFN
Call restriction
Y
ou can restrict selected handsets from
dialling certain numbers. You can assign up to
6 phone numbers to be restricted, and select
which handsets are to be restricted. Storing
area codes here prevents the restricted
handsets from dialling any phone number in
that area code.
1 MMENUN#256
2 Enter the base unit PIN (default: 0000).
R If you forget your PIN, see page 49.
3 MbN: Select the handsets to be restricted.
a MSELECTN
R
” is displayed next to the selected
h
andset numbers.
R To cancel the selected handsets:
MbN: Select the handset. a Press
MSELECTN again.
” disappears.
4 MO
KN
5 MbN: Select a memory location. a MOKN
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6 E
nter the phone number or area code to
be restricted (8 digits max.). a MOKN a
MOFFN
Enhancing security for phone
c
alls
You can increase the security of phone
conversations by setting this feature to
Enhanced. When Enhanced is selected,
is displayed. The default setting is
N
ormal.
1 MMENUN#729
2 MbN: Selected the desired setting. a MOKN
3 MOFFN
Note:
R If you set repeater mode to On
(page 35):
Security is set to Normal and
is
d
isplayed.
Security is not displayed in the
display menu (page 26).
R When enhanced security is enabled, sound
may cut in and out during conversations.
Changing the base unit PIN
I
mportant:
R If you change the PIN (Personal
Identification Number), please make note of
your new PIN. The unit will not reveal the
PIN to you. If you forget your PIN, see
page 49.
1 MMENUN#132
2 Enter the current 4-digit base unit PIN
(default: 0000).
3 Enter the new 4-digit base unit PIN. a
MOKN
4 MbN: Yes a MOKN a MOFFN
Registering a unit
Operating additional units
Additional handsets
Up to 6 handsets can be registered to the
base unit.
Important:
R The additional handset model
recommended for use with this unit is noted
on page 5. If another handset model is
used, certain operations may not be
available.
Additional base units
H
andsets can be registered to up to 4 base
units, allowing you to add additional base units
and extend the area in which your handset(s)
can be used. If a handset moves out of range
of its base unit when Auto is selected on
base unit (page 35), it looks for another
base unit to make or receive calls. A base unit
and the handsets it communicates with is
called a “radio cell”.
Note:
R Calls are disconnected when the handset
moves from one radio cell to another.
Registering a handset to a base
u
nit
The supplied handset and base unit are
pre-registered. If for some reason the handset
is not registered to the base unit (for example,
is displayed even when the handset is
near the base unit), re-register the handset.
1 Handset:
MMENUN#130
2 MbN: Select a base unit number. a MOKN
R This number is used by the handset as
a reference only.
3 Base unit:
Press and hold M
N
for about 5 seconds.
R If all registered handsets start ringing,
press M
N again to stop, then repeat
this step.
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4 H
andset:
MOKN a Wait until Base PIN is
displayed. a Enter the base unit PIN
(default: 0000). a MOKN
R If you forget your PIN, see page 49.
Selecting a base unit
W
hen Auto is selected, the handset
automatically uses any available base unit it is
registered to. When a specific base unit is
selected, the handset makes and receives
calls using that base unit only. If the handset is
out of range of that base unit, no calls can be
made.
1 MMENUN#137
2 MbN: Select the desired base unit number,
or Auto. a MOKN
Important:
R When viewing the phonebook, caller list,
etc., only the entries that are stored in the
base unit that the handset is currently
connected to are displayed.
Deregistering a handset
A
handset can cancel its own registration to
the base unit, or other handsets registered to
the same base unit. This allows the handset to
end its wireless connection with the system.
1 MMENUN#131
R All handsets registered to the base unit
are displayed.
2 MbN: Select the handset you want to
cancel. a MOKN
3 MbN: Yes a MOKN a MOFFN
Cancelling a base unit
A
handset can cancel a base unit that it is
registered to. This allows the base unit to end
its wireless connection with the system.
1 MMENUN#139
2 MbN: Select the base unit you want to
cancel. a MOKN
3 MbN: Yes a MOKN a MOFFN
Increasing the range of the base
unit
You can increase the signal range of the base
unit by using a DECT repeater. Please use
only the Panasonic DECT repeater noted on
page 4. Contact your Panasonic dealer for
details.
Important:
R Before registering the repeater to this base
unit, you must turn the repeater mode on.
R Do not use more than one repeater at a
time.
Setting the repeater mode
1 MM
ENUN#138
2 MbN: Select the desired setting. a MOKN
a MOFFN
Registering the DECT repeater
(
KX-A405/KX-A406) to the base unit
Note:
R Please use a repeater that has not yet been
registered to another unit. If the repeater is
registered to another unit, deregister it first,
referring to the Installation Guide for the
DECT repeater.
1 Base unit:
Press and hold M
N
for about 5 seconds.
2 DECT repeater:
Connect the AC adaptor, then wait until
the
indicator and indicator light
g
reen.
3 Base unit:
To exit the registration mode, press M
N.
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Using Caller ID service
I
mportant:
R This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to a
Caller ID service. Contact your phone
service provider for details.
Caller ID features
W
hen an outside call is being received, the
caller information is displayed.
Caller information for the last 50 callers is
logged in the caller list from the most recent
call to the oldest.
R If the unit cannot receive caller information,
the following is displayed:
Out of Area: The caller dials from
an area which does not provide a Caller
ID service.
Private Caller: The caller
requests not to send caller information.
R If the unit is connected to a PBX system,
caller information may not be properly
received. Contact your PBX supplier.
Missed calls
I
f a call is not answered, the unit treats it as a
missed call and
is displayed. This lets you
k
now if you should view the caller list to see
who called while you were away.
Even if only one missed call in the caller list is
viewed (page 36),
disappears from the
d
isplay. When you receive another new call,
is displayed again.
N
ote:
R Even when there are unviewed missed
calls,
disappears from the standby
display if the following operation is
performed by one of the registered
handsets:
Being replaced on the base unit or
charger.
Pressing MOFFN.
Phonebook name display
W
hen caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
p
honebook is displayed and logged in the
caller list.
Caller list
I
mportant:
R Make sure the unit’s date and time setting
is correct (page 15).
Viewing the caller list and calling
b
ack
1 MCN CID
2 Press MCN to search from the most recent
call, or press MDN to search from the
oldest call.
3 To call back, press M
N.
T
o exit, press MOFFN.
Note:
R If
is displayed in step 2, not all of the
i
nformation is shown. To see the remaining
information, press MEN. To return to the
previous screen, press MFN.
R If the entry has already been viewed or
answered,
” is displayed.
Editing a caller’s phone number
1 MCN
CID
2 MbN: Select the desired entry. a MMENUN
3 MbN: Edit & Call a MOKN
4 Edit the number.
5 M
N
Erasing selected caller
i
nformation
1 MCN CID
2 MbN: Select the desired entry.
3 MERASEN a MbN: Yes a MOKN a
MOFFN
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Erasing all caller information
1 MCN CID
2 MERASEN a MbN: Yes a MOKN a
MOFFN
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Answering system
Available for:
K
X-TGD320 series (page 3)
The answering system can answer and record
c
alls for you when you are unavailable to
answer the phone.
You can also set the unit to play a greeting
message but not to record caller messages by
selecting Greeting Only as the recording
time setting (page 43).
Important:
R Make sure the unit’s date and time setting
is correct (page 15).
Memory capacity (including your
greeting message)
The total recording capacity is about 30
minutes. A maximum of 64 messages can be
recorded.
Note:
R When message memory becomes full:
Messages Full is shown on the
handset display.
The ANSWER ON/OFF indicator on the
base unit flashes rapidly if the answering
system is turned on.
and the total number of new
m
essages are not displayed on the
handset even if the answering system is
turned on.
If you use the pre-recorded greeting
message, the unit automatically switches
to another pre-recorded greeting
message asking callers to call again
later.
If you recorded your own greeting
message, the same message is still
announced to callers even though their
messages are not recorded.
Turning the answering
s
ystem on/off
The answering system is preset to on.
Base unit
P
ress MANSWER ON/OFFN to turn on/off the
answering system.
Handset
1 T
o turn on:
MMENUN#327
To turn off:
MMENUN#328
2 MOFFN
Note for base unit and handset:
R When the answering system is turned on:
the ANSWER ON/OFF indicator on the
base unit lights up.
is displayed on the handset.
Greeting message
W
hen the unit answers a call, a greeting
message is played to callers.
You can use either:
your own greeting message
a pre-recorded greeting message
Recording y
our greeting message
1 MMENUN#302
2 MbN: Yes a MOKN
3 After a beep sounds, hold the handset
about 20 cm away and speak clearly into
the microphone (2 minutes and 30
seconds max.).
4 Press MSTOPN to stop recording. a
MOFFN
Using a pre-recorded greeting
m
essage
The unit provides 2 pre-recorded greeting
messages:
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If you erase or do not record your own
g
reeting message, the unit plays a
pre-recorded greeting asking callers to
leave a message.
If the message recording time (page 43)
is set to Greeting Only, callers’
messages are not recorded and the unit
plays a different pre-recorded greeting
message asking callers to call again.
Resetting to a pre-recorded greeting
m
essage
If you change into a pre-recorded greeting
message once you record your own greeting
message, your own recorded greeting
message is erased.
1 MMENUN#304
2 MOKN a MOFFN
Playing back the greeting
m
essage
1 MMENUN#303
2 MOFFN
Listening to messages
I
mportant:
R If your phone service provider offers
voicemail service, the voicemail service
may answer calls before the base unit’s
built-in answering system has a chance to
answer calls and record messages. In this
case, messages you expect to be recorded
by the answering system will be recorded
on the voicemail service. For more
information, see “For landline voicemail
service subscribers” (page 43).
Using the base unit
W
hen new messages have been recorded,
message indicator on the base unit flashes.
Press M
N.
R D
uring playback, message indicator on the
base unit lights.
R I
f new messages have been recorded, the
base unit plays back new messages.
R If there are no new messages, the base
unit plays back all messages.
Operating the answering system
d
uring playback
Key Operation
MjN
or MkN Adjust the speaker volume
M
N
Repeat message
*
1
M
N Skip message
M N Stop playback
ME
RASEN Erase currently playing
message
*1 If pressed within the first 5 seconds of a
m
essage, the previous message is
played.
Rewinding the message
Press and hold M N
until the unit plays the
desired part of the message.
R During rewinding, the base unit makes a
continuous beeping sound. Rewinding
speed may vary depending on the recorded
message.
R At the beginning of the message, the unit
plays the message at normal speed.
Fast-forwarding the message
P
ress and hold M
N
until the unit plays the
desired part of the message.
R During fast-forwarding, the base unit makes
a continuous beeping sound.
Fast-forwarding speed may vary depending
on the recorded message.
R Even if you press and hold M
N
when the
end of this message is played, the next
message is played at normal speed.
Erasing all messages
P
ress MERASEN 2 times while the unit is not in
use.
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Using the handset
When new messages have been recorded,
is displayed on the handset with the total
n
umber of new messages.
1 To listen to new messages:
MMENUN#323
To listen to all messages:
MMENUN#324
2 When finished, press MOFFN.
Note:
R To switch to the receiver, press M
N.
Operating the answering system
MM
ENUN a
a MO
KN
Key Operation
MDN
or MCN Adjust the receiver or speaker
volume (during playback)
1
or MFN Repeat message
(during playback)
*1
2
or MEN Skip message
(during playback)
3 Enter the S
ettings menu
4 Play new messages
5 Play all messages
6 Play greeting message
76 Record greeting message
8 Turn answering system on
MM
ENUN
Pause message
*
2
9
or
MSTOPN
Stop recording
Stop playback
0 Turn answering system off
*4
*
3
Erase currently playing
m
essage
*5 Erase all messages
*6 Reset to a pre-recorded
g
reeting message
*1 If pressed within the first 5 seconds of a
m
essage, the previous message is
played.
*2 To resume playback:
MbN:
Play a MOKN
*3 You can also erase as follows:
MMENUN a MbN: Erase a MOKN a
MbN: Yes a MOKN
Calling back (Caller ID subscribers
o
nly)
1 Press MMENUN during playback.
2 MbN: Call Back a MOKN
n Editing the number before calling back
1 Press MMENUN during playback.
2 MbN: Edit & Call a MOKN
3 Edit the number. a M
N
Erasing all messages
1 MM
ENUN#325
2 MbN: Yes a MOKN a MOFFN
Advanced new message
a
lerting features
Audible message alert
T
his feature allows the base unit to beep to
inform you of a new message arrival when
new messages are recorded. The base unit
beeps 2 times every minute until you listen to
the messages, if the Base Unit Beep
setting is turned on. The default setting is
Off.
1 MMENUN#339
2 MbN: Select the desired setting. a MOKN
a MOFFN
New message alert by a call
T
his feature allows you to receive a
notification by phone when new messages are
recorded. The base unit calls a phone number
you specify. You can then operate the
answering system remotely to listen to the
new message.
To use this feature, you must:
40
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store a phone number to which the unit
m
akes the call to.
turn on the new message alert setting.
After you answer the new message alert call,
you can listen to messages from that call
(page 41).
Important:
R A new message alert is stopped 1 minute
after the unit starts to call. The unit will not
retry the call even if the call is not answered.
Storing a phone number to which the
u
nit makes an alert call
n From the phonebook:
1 MMENUN#338
2 MbN: Notification to a MOKN
a MADDN
3 MbN: Phonebook a MOKN
4 MbN: Select the desired phonebook
entry. a MOKN a MOFFN
n By entering a phone number:
1 MMENUN#338
2 MbN: Notification to a MOKN
a MADDN
3 MbN: Manual a MOKN
4 Enter the desired name (16 characters
max.). a MOKN
5 Enter the desired number (24 digits
max.). a MOKN 2 times a MOFFN
Turning on/off the new message alert
s
etting
1 MMENUN#338
2 MbN: On/Off a MOKN
3 MbN: Select the desired setting. a MOKN
a MOFFN
Editing the set phone number
1 MM
ENUN#338
2 MbN: Notification to a MOKN
3 MMENUN a MbN: Edit a MOKN
4 E
dit the name if necessary (16 characters
max.). a MOKN
5 Edit the phone number if necessary (24
digits max.). a MOKN 2 times a MOFFN
Erasing the set phone number
1 MM
ENUN#338
2 MbN: Notification to a MOKN
3 MMENUN a MbN: Erase a MOKN
4 MbN: Yes a MOKN a MOFFN
R The new message alert setting is
turned off.
Activating/inactivating the remote
a
ccess code to play messages
If you activate this feature, you must enter the
remote access code (page 42) to play the
new message from the new message alert
call. This is so that unauthorised parties
cannot listen to your messages. The default
setting is Inactivate.
Inactivate: You can listen to the
message by pressing 4 to play new
messages (without entering the remote
access code).
Activate: You must enter your remote
access code and then press 4 to play new
message.
1 MMENUN#338
2 MbN: Remote Code a MOKN
3 MbN: Select the desired setting. a MOKN
a MOFFN
Listening to messages
A
fter you answer the new message alert, you
can listen to the messages as follows.
n When the remote access code is set to
Inactivate:
Press 4 to play the new message during
the announcement.
n When the remote access code is set to
Activate”:
1 Enter the remote access code
(page 42) during the announcement.
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2 P
ress 4 to play the new message.
Note:
R Within 10 seconds after listening to new
messages, you can press #9 during the
call to turn off the new message alert by a
call feature.
R Even if the unit makes a new message alert
call, the handset redial list does not show
the record.
Remote operation
U
sing a touch-tone phone, you can call your
phone number from outside and access the
unit to listen to messages or change
answering system settings. The unit’s voice
guidance prompts you to press certain dial
keys to perform different operations.
Remote access code
A
3-digit remote access code must be entered
when operating the answering system
remotely. This code prevents unauthorised
parties from listening to your messages
remotely.
Important:
R In order to operate the answering system
remotely, you must first set a remote
access code.
1 MMENUN#306
2 To turn on remote operation, enter the
desired 3-digit remote access code.
3 MOKN a MOFFN
Deactivating remote operation
P
ress * in step 2 on “Remote access code”,
page 42.
R The entered remote access code is deleted.
Using the answering system
r
emotely
1 Dial your phone number from a
touch-tone phone.
2 A
fter the greeting message starts, enter
your remote access code.
3 Follow the voice guidance prompts as
necessary or control the unit using
remote commands (page 42).
4 When finished, hang up.
Voice guidance
D
uring remote operation, the unit’s voice
guidance starts and prompts you to press 1
to perform a specific operation, or press 2 to
listen to more available operations.
Note:
R If you do not press any dial keys within 10
seconds after a voice guidance prompt, the
unit disconnects your call.
Remote commands
Y
ou can press dial keys to access certain
answering system functions without waiting for
the voice guidance to prompt you.
Key Operation
1 Repeat message
(
during playback)
*1
2 Skip message
(
during playback)
4 Play new messages
5 Play all messages
6 Play greeting message
7 Record greeting message
9 Stop recording
S
top playback
0 Turn answering system off
*4 Erase currently playing message
*5 Erase all messages
*6 Reset to a pre-recorded greeting
m
essage (during greeting message
playback)
*# End remote operation
(
or hang up)
42
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*1 If pressed within the first 5 seconds of a
m
essage, the previous message is
played.
Turning on the answering system
r
emotely
1 Dial your phone number from a
touch-tone phone.
2 Let the phone ring 20 times.
R A long beep is heard.
3 Enter your remote access code within 10
seconds after the long beep.
R The greeting message is played back.
R You can either hang up, or enter your
remote access code again and begin
remote operation (page 42).
Answering system settings
Call screening
W
hile a caller is leaving a message, you can
listen to the call through the handset’s
speaker. To adjust the speaker volume, press
MDN or MCN repeatedly. You can answer the call
by pressing M
N on the handset. Call
screening can be set for each handset. The
default setting is On.
1 MMENUN#310
2 MbN: Select the desired setting. a MOKN
a MOFFN
Number of rings before the unit
a
nswers a call
You can change the number of times the
phone rings Number of Rings before the
unit answers a call. You can select 2 to 9
rings, or Auto.
The default setting is 5 Rings.
Auto: The unit’s answering system answers
at the end of the 2nd ring when new
messages have been recorded, or at the end
of the 5th ring when there are no new
messages. If you call your phone from outside
to listen to new messages (page 42), you
know that there are no new messages when
t
he phone rings for the 3rd time. You can then
hang up without being charged for the call.
1 MMENUN#211
2 MbN: Select the desired setting. a MOKN
a MOFFN
For landline voicemail service
s
ubscribers
To receive voicemail and use answering
system properly, please note the following:
R To use the voicemail service (page 45)
provided by your phone service provider
rather than the unit’s answering system,
turn off the answering system (page 38).
R To use this unit’s answering system rather
than the voicemail service provided by your
phone service provider, please contact your
phone service provider to deactivate your
voicemail service.
If your phone service provider cannot do
this:
Set this unit’s Number of Rings
setting so that this unit’s answering
system answers calls before the
voicemail service of your phone service
provider does. It is necessary to check
the number of rings required to activate
the voicemail service provided by your
phone service provider before changing
this setting.
Change the number of rings of the
voicemail service so that the answering
system can answer the call first. To do
so, contact your phone service provider.
Caller’s recording time
Y
ou can change the maximum message
recording time allowed for each caller. The
default setting is 3 Minutes.
1 MMENUN#305
2 MbN: Select the desired setting. a MOKN
a MOFFN
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
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SelectingG
reeting Only
You can select Greeting Only which sets
the unit to announce a greeting message to
callers but not record messages.
Select Greeting Only in step 2 on
“Caller’s recording time”, page 43.
Note:
R When you select Greeting Only:
If you do not record your own message,
the unit will play the pre-recorded
greeting-only message asking callers to
call again later.
If you use your own message, record the
greeting-only message asking callers to
call again later (page 38).
44
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Voicemail service
V
oicemail is an automatic answering service offered by your phone service provider. After you
subscribe to this service, your phone service provider’s voicemail system answers calls for you
when you are unavailable to answer the phone or when your line is busy. Messages are recorded
by your phone service provider, not your telephone.
When you have new messages,
is displayed on the handset if message indication service is
a
vailable. Please contact your phone service provider for details of this service.
Important:
R If
still remains on the display even after you have listened to new messages, turn it off by
p
ressing and holding # for 2 seconds.
R To use the voicemail service provided by your phone service provider rather than the unit’s
answering system, turn off the answering system (page 38). For details, see page 43.
(KX-TGD320 series: page 3)
Character entry
T
he dial keys are used to enter characters and numbers. Each dial key has multiple characters
assigned to it. The characters that can be entered depend on the character entry mode
(page 45).
Press MFN or MEN to move the cursor left or right.
Press dial keys to enter characters and numbers.
Press MCLEARN to erase the character or number highlighted by the cursor. Press and hold
MCLEARN to erase all characters or numbers.
Press * (Aaa) to switch between uppercase and lowercase.
To enter another character located on the same dial key, press MEN to move the cursor to the
next space, then press the appropriate dial key.
If you do not press any dial key within 2 seconds after entering a character, the character is
fixed and the cursor moves to the next space.
Character entry modes
T
he available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (
),
E
xtended 1 (
), Extended 2 ( ), and Cyrillic ( ). When in these entry modes except
N
umeric, you can select which character is entered by pressing a dial key repeatedly.
When the unit displays the character entry screen:
MECON a MbN: Select a character entry mode. a MOKN
Note:
R
in the following tables represents a single space.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
45
Useful Information
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Alphabet character table (ABC)
z
y
1
2 3 4 5 6 7 8 9
Numeric entry table (0-9)
z
y
1
2
3
4 5 6 7 8 9
Greek character table ( )
z y
1
2 3 4 5 6 7 8 9
Extended 1 character table ( )
z
y
1
2 3 4 5 6 7 8
9
R T
he following are used for both uppercase and lowercase:
Extended 2 character table ( )
z
y
1
2 3 4 5 6 7 8 9
46
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R T
he following are used for both uppercase and lowercase:
Cyrillic character table ( )
z
y
1
2 3 4 5 6 7 8 9
Error messages
Display message Cause/solution
Base no power
o
r
No link.
Reconnect
AC adaptor.
R Confirm the base unit’s AC adaptor is connected to the unit
and the power outlet correctly.
R The handset has lost communication with the base unit. Move
closer to the base unit and try again.
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset’s registration may have been cancelled.
Re-register the handset (page 34).
Check
P
hone Line
R T
he supplied telephone line cord has not been connected yet
or not connected properly. Check the connections (page 11).
Error
R R
ecording was too short. Try again.
Memory Full
R T
he phonebook memory is full. Erase unwanted entries
(page 21).
R The call block list memory is full. Erase unwanted entries
(page 31).
R The maximum number of base units (4) is already registered
to the handset. Cancel unused base unit registrations from
the handset (page 35).
Use
r
echargeable
battery.
R A wrong type of battery such as alkaline or manganese was
inserted. Use only the rechargeable Ni-MH batteries noted on
page 4, 8.
You must first
s
ubscribe
to Caller ID.
R You must subscribe to a Caller ID service. Once you receive
caller information after subscribing to a Caller ID service, this
message will not be displayed.
Troubleshooting
I
f you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the
handset.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
47
Useful Information
TGD31x_32xE(en)0202_ver201.pdf 47 2015/02/02 14:00:41
General use
Problem Cause/solution
The handset does not turn
o
n even after installing
charged batteries.
R Place the handset on the base unit or charger to turn on the
handset.
The unit does not work. R M
ake sure the batteries are installed correctly (page 11).
R Fully charge the batteries (page 12).
R Check the connections (page 11).
R Unplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.
R The handset has not been registered to the base unit. Register
the handset (page 34).
The handset display is
b
lank.
R The handset is not turned on. Turn the power on (page 15).
I cannot hear a dial tone. R M
ake sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.
R The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your phone service provider.
The base unit beeps. R N
ew messages have been recorded. Listen to the new
messages (page 39).
Menu list
Problem Cause/solution
The display is in a
l
anguage I cannot read.
R Change the display language (page 15).
I cannot activate the eco
m
ode.
R You cannot set eco mode when you set the repeater mode
On. If required, set the repeater mode to Off (page 35).
I cannot register a handset
t
o a base unit.
R The maximum number of base units (4) is already registered to
the handset. Cancel unused base unit registrations from the
handset (page 35).
R The maximum number of handsets (6) is already registered to
the base unit. Cancel unused handset registrations from the
base unit (page 35).
R You entered the wrong PIN. If you forget your PIN, see “I
cannot remember the PIN.” (page 49).
48
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Useful Information
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Problem Cause/solution
I cannot remember the
P
IN.
R Change the PIN using the following method.
1 MMENUN#132
2 *7000
3 Enter the new 4-digit base unit PIN. a MOKN
4 MbN: Yes a MOKN a MOFFN
Battery recharge
Problem Cause/solution
The handset beeps and/or
flashes.
R B
attery charge is low. Fully charge the batteries (page 12).
I fully charged the
b
atteries, but
still flashes or
the operating time
seems to be shorter.
R C
lean the battery ends (
, ) and the charge contacts with
a
dry cloth and charge again.
R It is time to replace the batteries (page 11).
Making/answering calls, intercom
Problem Cause/solution
is displayed.
R T
he handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 34).
R Activating eco mode reduces the range of the base unit in
standby mode. If required, turn eco mode off (page 16).
Noise is heard, sound cuts
i
n and out.
R You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
Sound quality seems to be
g
etting worse.
R You have registered a handset that is not recommended
(page 5). The clearest sound quality is only possible by
registering the recommended handset.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
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Useful Information
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Problem Cause/solution
The handset does not ring. R T
he ringer volume is turned off. Adjust ringer volume (page 17,
25).
R Do not disturb mode is turned on. Turn it off (page 30).
R If the handset is registered to multiple base units, the handset
may not be able to make or receive calls or communicate with
the base unit when the following conditions are met.
Eco mode is set to Eco Plus (page 16).
Base unit selection is set to Auto (page 27).
In this case, place the handset near the base unit, then press
MECON and select Eco or Eco Off. Repeat for each base
unit.
The base unit does not
r
ing.
R The ringer volume is turned off. Adjust ringer volume (page 17,
25).
I cannot make a call. R Y
ou dialled a call restricted number (page 33).
R The key lock feature is turned on. Turn it off (page 19).
Caller ID
Problem Cause/solution
Caller information is not
d
isplayed.
R You must subscribe to a Caller ID service. Contact your phone
service provider for details.
R If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is slow
t
o display.
R Depending on your phone service provider, the unit may
display the caller’s information at the 2nd ring or later. Set the
first ring to Off (page 25).
R Move closer to the base unit.
Time on the unit has
s
hifted.
R Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to Manual (off) (page 25).
The name stored in the
p
honebook is not fully
displayed while an outside
call is being received.
R Edit the phonebook entry name to fit in 1 line of text (page 20).
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Answering system
Problem Cause/solution
The unit does not record
n
ew messages.
R The answering system is turned off. Turn it on (page 38).
R The message memory is full. Erase unwanted messages
(page 39).
R The recording time is set to Greeting Only. Change the
setting (page 43).
R Your phone service provider’s voicemail service may be
answering your calls before the unit’s answering system can
answer your calls. Change the unit’s number of rings setting
(page 43) to a lower value, or contact your phone service
provider.
R The answering system will not answer incoming calls while the
other devices such as handsets are engaged in a call.
I cannot operate the
a
nswering system
remotely.
R The remote access code is not set. Set the remote access
code (page 42).
R You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 42).
R The answering system is turned off. Turn it on (page 43).
The unit does not emit the
s
pecified number of rings.
R If the first ring is turned off (page 25), the number of rings
decreases by 1 from the specified number of rings.
Liquid damage
Problem Cause/solution
Liquid or other form of
m
oisture has entered the
handset/base unit.
R Disconnect the AC adaptor and telephone line cord from the
base unit. Remove the batteries from the handset and leave to
dry for at least 3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before use. If the unit
does not work properly, contact an authorised service centre.
Caution:
R T
o avoid permanent damage, do not use a microwave oven to speed up the drying process.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
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Conditions of guarantee
Receipt No. Date of purchase
Model No. Serial No.
This guarantee is in addition to and does not in any way affect any statutory or other rights of
consumer purchasers. If within the applicable guarantee period, the product proves to be
defective by reason of faulty design, workmanship or materials, we undertake subject to the
following conditions to have the defective product (or any part or parts there of) repaired or
replaced free of charge.
1. The product shall have been purchased and used solely within either the U.K. or Ireland
and in accordance with standard operating instructions and the technical and/or Safety
Standards required in the U.K.
2. On being found defective, please consult with the retailer from where it was purchased for
assistance.
3.
This guarantee shall not apply to damage caused through fire, accident, lightning, misuse,
wear and tear, neglect, incorrect adjustment or repair, to damage caused through
installation, adaption, modification or use in an improper manner or inconsistent with the
technical and/or safety standards required in the country where this product is used, or to
damage occurred during transit to or from the purchaser.
4. If at any time during the guarantee period any part or parts of the product are replaced
with a part or parts not supplied or approved by us or of an objective quality safe and
suitable for the product, or the product has been dismantled or repaired by any person not
authorised by us, we shall have the right to terminate this guarantee in whole or in part
immediately without further notice.
5. The purchaser’s sole and exclusive remedy under this guarantee against us is for the
repair or replacement of the product or any defective part or parts and no other remedy,
including, but not limited to, incidental or consequential damage or loss of whatsoever
nature shall be available to the purchaser.
6. This guarantee shall not apply to batteries and any other items of limited natural life.
7. Our decision on all matters relating to complaints shall be final. Any product or defective
part which has been replaced shall become our property.
8. The guarantee period applicable to this product shall be 12 months.
Please keep these operating instructions with your receipt.
Panasonic U.K. a branch of Panasonic Marketing Europe GmbH
52
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TGD31x_32xE(en)0202_ver201.pdf 52 2015/02/02 14:00:42
Index
A A
dditional base units: 34
Additional handsets: 34
Alarm: 29
Answering calls: 17
Answering system: 38
Call screening: 43
Erasing messages: 39, 40, 42
Greeting message: 38
Greeting only: 43
Listening to messages: 39, 40, 42
New message alerting: 40
Number of rings: 43
Recording time: 43
Remote access code: 42
Remote operation: 42
Turning on/off: 38
Auto intercom: 19
Auto talk: 17, 26
B Baby monitor: 31
Base unit
Cancelling: 35
Selecting: 35
Battery: 11, 12
C Call restriction: 33
Call share: 18
Call waiting: 18
Call Waiting Caller ID: 18
Caller ID service: 36
Caller list: 36
Caller list edit: 36
Category: 20
Chain dial: 21
Character entry: 45
Conference calls: 18
Control type: 13
D Date and time: 15
Direct command code: 23
Display
Contrast: 26
Language: 15
Do not disturb mode: 29
E Eco mode: 16
Equalizer: 18
Error messages: 47
F First ring: 25
H Handset
Deregistration: 35
Locator: 13
N
ame: 33
Registration: 34
Hold: 17
I Intercom: 19
K Key finder: 26, 27
Key lock: 19
Keytones: 26
M Making calls: 17
Missed calls: 36
Mute: 18
N Nuisance call block: 30
O OK Key: 13
P Pause: 17
Phonebook: 20
PIN: 34
Power failure: 12
Power on/off: 15
Privacy mode: 27
R Recall/flash: 18
Redialling: 17
Repeater: 35
Ringer tone: 25
S Security for phone calls: 34
Speakerphone: 17
Speed dial: 21
T Time adjustment: 25
Transferring calls: 18
Troubleshooting: 47
V Voicemail: 45
Volume
Receiver: 17
Ringer (Base unit): 17, 25
Ringer (Handset): 17, 25
Speaker: 17
53
Index
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54
Notes
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55
Notes
TGD31x_32xE(en)0202_ver201.pdf 55 2015/02/02 14:00:42
1 Reconnect AC adaptor to the base unit.
2 Check if telephone line cord is connected.
3 Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)
4 Read troubleshooting page in the Operating Instructions.
If your product is not working properly. . .
IMPORTANT!
If you still have any problems, please call the Panasonic
DECT Helpline
0844 844 3899 (U.K.)
01289 8333 (Ireland)
or contact us through our website:
www.panasonic.co.uk
Buy online via our eShop: w
ww.shop.panasonic.eu
Sales Department:
Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP
© Panasonic Corporation 2014
*PNQX6740WA*
*PNQX6740WA*
PNQX6740WA TT1214YK3027
TGD3xxE(en)_1222_ver301.pdf 56 2016/12/22 9:10:09
14

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