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Operating Instructions
Digital Cordless Phone
Model No.
KX-TGC210E
KX-TGC212E
KX-TGC213E
Digital Cordless Answering System
Model No.
KX-TGC220E
KX-TGC222E
KX-TGC223E
KX-TGC224E
Model shown is KX-TGC210.
Before initial use, see “Getting Started”
on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 1 2014/04/02 19:29:45
Introduction
Model composition .......................................3
Accessory information ..................................3
General information
......................................5
Important Information
For your safety .............................................6
Important safety instructions ........................7
For best performance ...................................7
Other information .........................................8
Specifications ...............................................9
Getting Started
Setting up ...................................................10
Controls ......................................................12
Display icons ..............................................13
Turning the power on/off ............................14
Language setting ........................................14
Date and time .............................................14
Recording your greeting message .............14
Other settings .............................................15
Making/Answering Calls
Making calls ...............................................16
Answering calls ..........................................16
Useful features during a call .......................16
Intercom .....................................................17
Key lock ......................................................18
Phonebook
Phonebook .................................................19
Speed dial ..................................................20
Programming
Menu list .....................................................21
Alarm ..........................................................25
Nuisance call block ....................................26
Other programming ....................................27
Caller ID Service
Using Caller ID service ...............................29
Caller list ....................................................29
Answering System
Answering system ......................................31
Turning the answering system on/off .........31
Greeting message ......................................31
Listening to messages ...............................32
Remote operation .......................................33
Answering system settings .........................34
Useful Information
Voice mail service ......................................36
Character entry ..........................................36
Error messages ..........................................38
Troubleshooting .........................................38
Conditions of guarantee .............................43
Index
Index...........................................................44
2
Table of Contents
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Model composition
n KX-TGC210 series n KX-TGC220 series
R M
odel shown is KX-TGC212. R Model shown is KX-TGC222.
Series Model No.
Base unit Handset
Part No. Part No. Quantity
KX-TGC210
s
eries
KX-TGC210 KX-TGC210 KX-TGCA20 1
KX-TGC212 KX-TGC210 KX-TGCA20 2
KX-TGC213 KX-TGC210 KX-TGCA20 3
KX-TGC220
s
eries
KX-TGC220 KX-TGC220 KX-TGCA20 1
KX-TGC222 KX-TGC220 KX-TGCA20 2
KX-TGC223 KX-TGC220 KX-TGCA20 3
KX-TGC224 KX-TGC220 KX-TGCA20 4
Accessory information
Supplied accessories
No.
Supplied handset qty.
1 unit
*
1
2 units
*
2
3 units
*
3
4 units
*
4
Accessory item/Part number Accessory quantity
A AC adaptor for base unit/PNLV226EZ 1 1 1 1
B Telephone line cord/
P
NJA1113Y (Black/for U.K.) or
PNJA1037Z (Transparence/for U.K.)
1 1 1 1
C
Rechargeable batteries
*
5
2 4 6 8
D
Handset cover
*
6
1 2 3 4
E Charger/PNLC1042ZB 1 2 3
F AC adaptor for charger/PNLV233EKZ 1 2 3
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
3
Introduction
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 3 2014/04/02 19:29:45
*1 KX-TGC210/KX-TGC220
*
2 KX-TGC212/KX-TGC222
*3 KX-TGC223/KX-TGC213
*4 KX-TGC224
*5 See page 4 for replacement battery information.
*6 The handset cover comes attached to the handset.
A
B C D E F
Additional/replacement accessories
P
lease contact your nearest Panasonic dealer for sales information.
Accessory item Model number
Rechargeable
b
atteries
HHR-4MVE
*
1
Battery type:
Nickel metal hydride (Ni-MH)
2 x AAA (R03) size for each handset
DECT repeater KX-A405
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
Other information
R D
esign and specifications are subject to change without notice.
R The illustrations in these instructions may vary slightly from the actual product.
Sales and support information
Customer Communications Centre
R F
or customers within the U.K.: 0844 844 3899
R For customers within Ireland: 01289 8333
R For further support on your product, please visit our website: www.panasonic.co.uk
Direct Sales at Panasonic U.K.
R O
rder accessory and consumable items for your product with ease and confidence by phoning
our Customer Communications Centre Monday - Friday 9:00am - 5:00pm (Excluding public
holidays).
R Go on line through our Internet Accessory ordering application at www.pas-europe.com
R Most major credit and debit cards accepted.
R All enquiries transactions and distribution facilities are provided directly by Panasonic U.K.
R Also available through our Internet is direct shopping for a wide range of finished products.
Take a browse on our website for further details.
http://shop.panasonic.co.uk/
4
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Introduction
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 4 2014/04/02 19:29:45
General information
R T
his equipment is designed for use on the U.K. and Ireland analogue telephone network.
R In the event of problems, you should contact your equipment supplier in the first instance.
Declaration of Conformity:
R Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the
essential requirements and other relevant provisions of Radio & Telecommunications Terminal
Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual are
available for download by visiting:
http://www.ptc.panasonic.eu
Contact to Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
For your future reference
W
e recommend keeping a record of the following information to assist with any repair under
warranty.
Serial No. Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
5
Introduction
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 5 2014/04/02 19:29:45
For your safety
T
o prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
R U
se only the power source marked on the
product.
R Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
R Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
R Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from
the power outlet, then wiping with a dry
cloth. Accumulated dust may cause an
insulation defect from moisture, etc.
resulting in a fire.
R Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an
authorised service centre.
R Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
R Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
R T
o prevent the risk of fire or electrical
shock, do not expose the product to rain or
any type of moisture.
R Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
R D
o not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
Operating safeguards
R U
nplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Medical
R C
onsult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of
1.88 GHz to 1.90 GHz, and the RF
transmission power is 250 mW (max.).)
R Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and location
R Never install telephone wiring during an
electrical storm.
R Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
R Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
R Use caution when installing or modifying
telephone lines.
R The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
6
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Important Information
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 6 2014/04/02 19:29:45
R T
his product is unable to make calls when:
the handset batteries need recharging or
have failed.
there is a power failure.
the key lock feature is turned on.
Battery
R W
e recommend using the batteries noted
on page 4. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
R Do not mix old and new batteries.
R Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
R Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
R Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
R Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
Important safety
i
nstructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
i
ndicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
T
he base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
R For maximum coverage and noise-free
communications, place your base unit:
at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
R Coverage and voice quality depends on the
local environmental conditions.
R If the reception for a base unit location is
not satisfactory, move the base unit to
another location for better reception.
Environment
R K
eep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
R The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
R The product should not be exposed to
direct sunlight.
R Do not place heavy objects on top of the
product.
R When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
R The product should be kept away from heat
sources such as radiators, cookers, etc. It
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
7
Important Information
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 7 2014/04/02 19:29:45
should not be placed in rooms where the
t
emperature is less than 0 °C or greater
than 40 °C. Damp basements should also
be avoided.
R The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
R Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
R W
ipe the outer surface of the product
with a soft moist cloth.
R Do not use benzine, thinner, or any
abrasive powder.
Other information
C
AUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.
Notice for product disposal, transfer,
or return
R This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Information for Users on Collection
a
nd Disposal of Old Equipment and
used Batteries
1
2
3
These symbols (A,
B, C) on the products,
packaging, and/or accompanying documents
mean that used electrical and electronic
products and batteries should not be mixed
with general household waste.
For proper treatment, recovery and recycling
of old products and used batteries, please
take them to applicable collection points, in
accordance with your national legislation and
the Directives 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries
correctly, you will help to save valuable
resources and prevent any potential negative
effects on human health and the environment
which could otherwise arise from inappropriate
waste handling.
For more information about collection and
recycling of old products and batteries, please
contact your local municipality, your waste
disposal service or the point of sale where you
purchased the items.
Penalties may be applicable for incorrect
disposal of this waste, in accordance with
national legislation.
For business users in the European
U
nion
If you wish to discard electrical and electronic
equipment, please contact your dealer or
supplier for further information.
Information on Disposal in other
C
ountries outside the European Union
These symbols (A, B, C) are only valid in
the European Union. If you wish to discard
these items, please contact your local
authorities or dealer and ask for the correct
method of disposal.
Note for the battery symbol
T
his symbol (B) might be used in
combination with a chemical symbol (C). In
this case it complies with the requirement set
by the Directive for the chemical involved.
Note for the battery removal
procedure
Refer to “Battery installation” on page 10.
8
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Important Information
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 8 2014/04/02 19:29:45
Specifications
R S
tandard:
DECT (Digital Enhanced Cordless
Telecommunications),
GAP (Generic Access Profile)
R Frequency range:
1.88 GHz to 1.90 GHz
R RF transmission power:
Approx. 10 mW (average power per
channel)
R Power source:
220–240 V AC, 50/60 Hz
R Power consumption:
Base unit
*1
:
Standby: Approx. 0.52 W
Maximum: Approx. 2.7 W
Base unit
*2
:
Standby: Approx. 0.54 W
Maximum: Approx. 2.7 W
Charger:
Standby: Approx. 0.12 W
Maximum: Approx. 1.8 W
R Operating conditions:
0 °C–40 °C, 20 %–80 % relative air
humidity (dry)
*1 KX-TGC210 series: page 3
*2 KX-TGC220 series: page 3
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
9
Important Information
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 9 2014/04/02 19:29:45
Setting up
Connections
n
Base unit
Connect the AC adaptor to the unit by
p
ressing the plug firmly.
Fasten the cord by hooking it.
Connect the AC adaptor to the power
o
utlet.
Connect the telephone line cord to the
u
nit, then to the telephone line jack until
you hear a click.
A DSL/ADSL filter (not supplied) is
r
equired if you have a DSL/ADSL service.
Note:
R Use only the supplied Panasonic AC
adaptor PNLV226E.
R Use only the supplied telephone line cord.
3
4
5
4
1
2
n
Charger
A Connect the AC adaptor plug to the
u
nit until you hear a click.
B Connect the AC adaptor to the power
o
utlet.
Note:
R U
se only the supplied Panasonic AC
adaptor PNLV233E.
1
2
Battery installation
R U
SE ONLY rechargeable Ni-MH batteries
AAA (R03) size (
1
).
R D
o NOT use Alkaline/Manganese/Ni-Cd
batteries.
R Confirm correct polarities (
, ).
1
R Follow the directions on the display to set
up the unit.
10
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Getting Started
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 10 2014/04/02 19:29:45
Battery charging
Charge for about 7 hours.
R Confirm Charging is displayed (
1
).
R W
hen the batteries are fully charged,
Fully charged is displayed.
11
Note when setting up
Note for connections
R T
he AC adaptor must remain connected at
all times. (It is normal for the adaptor to feel
warm during use.)
R The AC adaptor should be connected to a
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become
disconnected.
During a power failure
T
he unit will not work during a power failure.
We recommend connecting a corded-type
telephone (without AC adaptor) to the same
telephone line or to the same telephone line
jack using a T-adaptor. Your Panasonic sales
shop can offer you more information about
connection possibilities.
Note for battery installation
R U
se the supplied rechargeable batteries.
For replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 4, 7.
Note for battery charging
R I
t is normal for the handset to feel warm
during charging.
R Clean the charge contacts of the handset,
base unit, and charger with a soft and dry
cloth once a month. Before cleaning the
unit, disconnect from power outlets and any
telephone line cords. Clean more often if
the unit is exposed to grease, dust, or high
humidity.
Battery level
Icon Battery level
High
Medium
Low
Needs charging.
Panasonic Ni-MH battery
p
erformance (supplied batteries)
Operation Operating time
In continuous use 16 hours max.
Not in use (standby) 200 hours max.
Note:
R A
ctual battery performance depends on
usage and ambient environment.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
11
Getting Started
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 11 2014/04/02 19:29:45
Controls
Handset
A
B
A
C
J
K
H
B
G
A
D
E
F
I
Speaker
M N
(Talk)
Dial keypad
MZN (Speakerphone)
Microphone
Receiver
Display
M N
(Off/Power)
MR
/ECON
R: Recall/Flash
ECO: Eco mode shortcut key
M N
(Intercom)
R This feature is not available for single
handset models.
Charge contacts
n C
ontrol type
Soft keys
By pressing a soft key, you can select the
feature shown directly above it on the
display. (Example: , OK, etc.)
N
avigator key
Navigator keys functions as follows.
Symbol Meaning
M
N MDN Up
M N
MCN Down
MWN MFN Left
MTN MEN Right
MDN,
MCN, MFN, or MEN: Scroll through
various lists and items.
MDN or MCN (
): Adjust the receiver or
s
peaker volume while talking.
M
N
(Caller list): View the caller list.
MWN (Phonebook): View the phonebook
entry.
MTN (Redial): View the redial list.
Base unit
n KX-TGC210 series: page 3
A B
Charge contacts
12
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Getting Started
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 12 2014/04/02 19:29:45
M N
(Locator)
R You can locate a misplaced handset
by pressing M
N.
n KX-TGC220 series: page 3
A
E
BC
DFGHI
Charge contacts
Speaker
MjN/M
kN (VOL.: Volume up/down)
MA
NSWER ON/OFFN
ANSWER ON/OFF indicator
M N
(PLAY/STOP)
Message indicator
M N
(Repeat)
M N
(Skip)
MERASEN
M N
(LOCATOR)
R You can locate a misplaced handset
by pressing M
N.
Display icons
Handset display items
Item Meaning
Range status: The more bars
v
isible, the closer the handset
is to the base unit.
Out of base unit range
Paging, intercom mode
*
1
Z Speakerphone is on.
(
page 16)
Item Meaning
The line is in use.
R W
hen flashing slowly: The
call is put on hold.
R When flashing rapidly: An
incoming call is now being
received.
Missed call
*
2
(page 29)
The base unit transmission
p
ower is set to Low.
(page 15)
The LCD backlight is off.
(
page 23)
R W
hen displayed next to the
battery icon: Answering
system is on.
*3
(page 31)
R When displayed with a
number: New messages
have been recorded.
*3
(page 32)
G
reeting Only is
selected as the caller’s
recording time. In this case,
the answering system
answers calls with a greeting
message and caller
messages are not recorded.
*3
(page 35)
Battery level
Alarm is on. (page 25)
Privacy mode is on.
*
1
(page 23)
Ringer volume is off.
(
page 22)
Nuisance call blocked.
*
2
(page 26)
New voice mail message
r
eceived.
*4
(page 36)
Line in
u
se
Someone is using the line.
*
1
IN USE
Answering system is being
u
sed by:
– another handset
*1
– the base unit.
*3
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
13
Getting Started
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 13 2014/04/02 19:29:46
*1 KX-TGC212/KX-TGC213/KX-TGC222/
K
X-TGC223/KX-TGC224
*2 Caller ID subscribers only
*3 KX-TGC220 series: page 3
*4 Voice mail subscribers only
Handset soft key icons
Icon Action
Returns to the previous screen or
o
utside call.
Displays the menu.
OK Accepts the current selection.
Makes a call. (page 16)
Temporarily turns off the ringer
f
or incoming calls. (page 16)
Places a call on hold.
*2
W Opens the phonebook.
Allows you to edit phone
n
umbers. (page 26)
Adds new entry. (page 20)
Displays the character entry
m
ode for phonebook search.
(page 19)
Turns the key lock feature off.
(
page 18)
Stops alarm. (page 25)
Snooze button on the alarm.
(
page 25)
Selects entries or handsets.
(
page 25)
n
Stops recording or playback.
*
1
Stores phone numbers.
(
page 19)
Erases the selected item.
Allows you to make an intercom
call.
*2
C Erases a number/character.
Puts the call on mute.
*1 KX-TGC220 series: page 3
*
2 KX-TGC212/KX-TGC213/KX-TGC222/
KX-TGC223/KX-TGC224
Turning the power on/off
P
ress M
N
for about 2 seconds.
Language setting
Display language
1 M
N#110
2 MbN:
Select your desired language. a
MOKN
3 M
N
Date and time
1 M N#101
2 E
nter the current date, month, and year.
a MOKN
Example: 15 July, 2014
15 07 14
3 Enter the current hour and minute.
Example: 9:30
09 30
R You can select 24-hour or 12-hour
clock format (AM or PM) by
pressing *.
4 MOKN a M
N
Recording your greeting
m
essage
Available for:
K
X-TGC220 series (page 3)
You can record your own greeting message
i
nstead of using a pre-recorded greeting
message. See page 31 for details.
1 M
N#302
2 MbN:
Yes a MOKN
14
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Getting Started
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 14 2014/04/02 19:29:46
3 R
ecord a greeting message. a MnN a
M
N
Other settings
One touch eco mode
T
he MR/ECON button on the handset enables
you to activate the eco function with one
touch.
By activating eco mode, your unit can reduce
the base unit transmission power by up to
90 % in standby mode.
You can turn on/off one touch eco mode by
just pressing MR/ECON. The default setting is
Normal.
When the one touch eco mode is on: Low
is temporarily displayed and
is shown
on the handset display instead of .
When the one touch eco mode is off:
Normal is temporarily displayed and
goes off from the handset display.
N
ote:
R When there is another cordless phone
nearby and it is in use, the base unit
transmission power may not be reduced.
(KX-TGC212/KX-TGC213/KX-TGC222/
KX-TGC223/KX-TGC224)
R Activating one touch eco mode reduces the
range of the base unit in standby mode.
R If you set the repeater mode to On
(page 27):
One touch eco mode is cancelled.
Eco Setup is not shown in the
display menu (page 23).
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
15
Getting Started
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 15 2014/04/02 19:29:46
Making calls
1 L
ift the handset and dial the phone
number.
R To correct a digit, press MCN.
2 M
N
3 W
hen you finish talking, press M
N
or
place the handset on the base unit or
charger.
Using the speakerphone
1 D
ial the phone number and press MZN.
2 When you finish talking, press M
N.
N
ote:
R To switch back to the receiver, press MZN/
M
N.
Adjusting the receiver or speaker
v
olume
Press MDN or MCN repeatedly while talking.
Making a call using the redial list
T
he last 10 phone numbers dialled are stored
in the redial list (each 24 digits max.).
1 MTN
2 MbN: Select the desired phone number.
3 M
N
Erasing a number in the redial list
1 MTN
2 MbN:
Select the desired phone number.
a M
N
3 MbN:
Yes a MOKN a M
N
Pause (for PBX/long distance service
u
sers)
A pause is sometimes required when making
calls using a PBX or long distance service.
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 20).
Example: I
f you need to dial the line access
number “0” when making outside calls with a
PBX:
1 0 a MDN (Pause)
2 Dial the phone number. a M
N
N
ote:
R A 3 second pause is inserted each time MDN
(Pause) is pressed.
Answering calls
1 Lift the handset and press M N
or MZN
when the unit rings.
2 When you finish talking, press M
N
or
place the handset on the base unit or
charger.
Any key answer: You can answer the call by
pressing any dial key.
Auto talk: You can answer calls simply by
lifting the handset (page 23).
Temporary handset ringer off: You can turn
the ringer off temporarily by pressing M
N.
Adjusting the ringer volume
Handset
P
ress MDN or MCN repeatedly to select the
desired volume while ringing.
Base unit
*
1
*1 KX-TGC220 series: page 3
Press MjN or MkN repeatedly to select the
desired volume while ringing.
R To turn the ringer off, press and hold MkN
until the unit beeps.
Useful features during a
c
all
Hold
1 P
ress M
N
during an outside call.
2 MbN: Hold a MOKN
16
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Making/Answering Calls
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 16 2014/04/02 19:29:46
3 T
o release hold, press M
N.
N
ote:
R After holding for 10 minutes, the call is
disconnected.
Mute
1 P
ress M
N
during a call.
2 To return to the call, press M
N.
Recall/flash
MR
/ECON allows you to use the special
features of your host PBX such as transferring
an extension call, or accessing optional
telephone services.
Note:
R To change the recall/flash time, see
page 23.
For call waiting or Call Waiting
C
aller ID service users
To use call waiting or Call Waiting Caller ID,
you must first subscribe with your service
provider/telephone company.
This feature allows you to receive calls while
you are already talking on the phone. If you
receive a call while on the phone, you will hear
a call waiting tone.
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
caller’s information is displayed after you hear
the call waiting tone on the handset.
1 Press MR/ECON to answer the 2nd call.
2 To switch between calls, press MR/ECON.
Note:
R Please contact your service provider/
telephone company for details and
availability of this service in your area.
Call share
Available for:
K
X-TGC212/KX-TGC213/KX-TGC222/
KX-TGC223/KX-TGC224
You can join an existing outside call.
T
o join the conversation, press M
N
when
the other handset is on an outside call.
Note:
R To prevent other users from joining your
conversations with outside callers, turn the
privacy mode on (page 23).
Transferring calls, conference
c
alls
Available for:
K
X-TGC212/KX-TGC213/KX-TGC222/
KX-TGC223/KX-TGC224
Outside calls can be transferred or a
c
onference call with an outside party can be
made between 2 handsets.
1 During an outside call, press M
N.
KX-TGC213/KX-TGC223/KX-TGC224:
MbN: Select the desired unit. a MOKN
2 Wait for the paged party to answer.
R If the paged party does not answer,
press M
N
to return to the outside call.
3 To complete the transfer:
Press M
N.
To establish a conference call:
M N a MbN:
Conference a MOKN
R To leave the conference, press M
N.
T
he other 2 parties can continue the
conversation.
R To put the outside call on hold: M
N
a MbN:
Hold a MOKN
To resume the conference: M
N a
MbN:
Conference a MOKN
R To cancel the conference: M
N a
MbN:
Stop Conference a MOKN
You can continue the conversation
with the outside caller.
Intercom
Available for:
K
X-TGC212/KX-TGC213/KX-TGC222/
KX-TGC223/KX-TGC224
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
17
Making/Answering Calls
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 17 2014/04/02 19:29:46
Intercom calls can be made between
h
andsets.
Note:
R When paging the handset, the paged
handset beeps for 1 minute.
R If you receive an outside call while talking
on the intercom, you hear 2 tones. To
answer the call, press M
N,
then press
M
N.
Making an intercom call
1 M N
K
X-TGC213/KX-TGC223/KX-TGC224:
MbN: Select the desired unit. a MOKN
2 When you finish talking, press M
N.
Answering an intercom call
1 P
ress M
N
or M
N
to answer the page.
2 When you finish talking, press M
N.
Key lock
T
he handset can be locked so that no calls or
settings can be made. Incoming calls can be
answered, but all other functions are disabled
while key lock is on.
To turn key lock on, press M
N for about 3
seconds.
R To turn key lock off, press M N
for about 3
seconds.
Note:
R Calls to emergency numbers cannot be
made until key lock is turned off.
18
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Making/Answering Calls
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 18 2014/04/02 19:29:46
Phonebook
Y
ou can add 50 names (16 characters max.)
and phone numbers (24 digits max.) to the
phonebook.
Important:
R All entries can be shared by any registered
handset.
Adding phonebook entries
1 MWN a M N
2 MbN:
New Entry a MOKN
3 Enter the party’s name. a MOKN
R You can change the character entry
mode by pressing MR/ECON
(page 36).
4 Enter the party’s phone number. a
MOKN 2 times a M
N
Storing a redial list number to the
p
honebook
1 MTN
2 MbN: Select the desired phone number.
a M
N
3 T
o store the name, continue from step 3,
“Editing entries”, page 19.
Storing caller information to the
p
honebook
1 M
N
2 MbN:
Select the desired entry. a M
N
3 MbN:
Save CID a MOKN
4 MbN: Phonebook a MOKN
5 To store the name, continue from step 3,
“Editing entries”, page 19.
Finding and calling from a
phonebook entry
1 MWN
2 T
o scroll through all entries
MbN: Select the desired entry.
To search by first character
Press the dial key (0
to 9, or #)
which contains the character you are
searching for (page 36).
MbN:
Scroll through the phonebook if
necessary.
3 M
N
N
ote:
R In step 1, change the character entry mode
if necessary:
M
N a MbN:
Select the character entry
mode. a MOKN
Editing entries
1 F
ind the desired entry (page 19). a M
N
2 MbN: Edit a MOKN
3 Edit the name if necessary. a MOKN
4 Edit the phone number if necessary. a
MOKN 2 times a M N
Erasing entries
Erasing an entry
1 F
ind the desired entry (page 19). a M
N
2 MbN:
Erase a MOKN
3 MbN: Yes a MOKN a M
N
Erasing all entries
1 MWN a M
N
2 MbN:
Erase All a MOKN
3 MbN: Yes a MOKN
4 MbN: Yes a MOKN a M
N
Chain dial
T
his feature allows you to dial phone numbers
in the phonebook while you are on a call. This
feature can be used, for example, to dial a
calling card access number or bank account
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
19
Phonebook
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 19 2014/04/02 19:29:46
PIN that you have stored in the phonebook,
w
ithout having to dial manually.
1 During an outside call, press M
N.
2 MbN:
Phonebook a MOKN
3 MbN: Select the desired entry.
4 Press M
N
(right soft key) to dial the
number.
Note:
R When storing a calling card access number
and your PIN in the phonebook as one
phonebook entry, press MDN (Pause) to add
pauses after the number and PIN as
necessary (page 16).
Speed dial
Y
ou can assign 1 phone number to each of
the dial keys (1 to 6) on the handset.
Adding phone numbers to speed
d
ial keys
n By entering phone numbers:
1 Press and hold the desired speed dial
key (1 to 6). a M
N
2 MbN:
Manual a MOKN
3 Enter the party’s name (16 characters
max.). a MOKN
4 Enter the party’s phone number (24
digits max.). a MOKN 2 times a
M
N
n F
rom the phonebook:
1 Press and hold the desired speed dial
key (1 to 6). a M
N
2 MbN:
Phonebook a MOKN
3 MbN: Select the desired entry.
4 MOKN a M
N
N
ote:
R If you edit a phonebook entry which is
assigned to a speed dial key, the edited
entry does not transfer to the speed dial
key.
Editing an entry
1 Press and hold the desired speed dial key
(1 to 6). a M N
2 MbN:
Edit a MOKN
3 Edit the name if necessary. a MOKN
4 Edit the phone number if necessary. a
MOKN 2 times a M
N
Erasing an entry
1 P
ress and hold the desired speed dial key
(1 to 6). a M
N
2 MbN:
Erase a MOKN
3 MbN: Yes a MOKN a M
N
Viewing an entry/Making a call
1 P
ress and hold the desired speed dial key
(1 to 6).
2 To make a call, press M
N.
20
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Phonebook
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 20 2014/04/02 19:29:46
Menu list
T
o access the features, there are 2 methods.
n Scrolling through the display menus
1 M
N
2 P
ress MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN
3 Press MCN or MDN to select the desired item from the next sub-menus. a MOKN
4 Press MCN or MDN to select the desired setting. a MOKN
n Using the direct command code
1 M
N a
Enter the desired code.
Example: Press M
N#101.
2 S
elect the desired setting. a MOKN
Note:
R To exit the operation, press M
N.
R I
n the following table, < > indicates the default settings.
R In the following table,
indicates the reference page number.
R D
isplay menu order and sub-menu may vary depending on your model.
Display the menu tree and direct command code table
M
ain menu:
A
nswer System
*1
Sub-menu 1 Sub-menu 2 Settings Code
Play New Msg.
(Msg.: message)
#323 32
Play All Msg.
#324 32
Erase All Msg.
*
2
#325 33
Greeting
Start REC
*
2
(Record greeting)
#302 31
Play Greeting
#303 32
Default
*
2
(Reset to pre-recorded
greeting)
#304 32
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
21
Programming
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 21 2014/04/02 19:29:46
Sub-menu 1 Sub-menu 2 Settings Code
Settings
Number of Rings
*
2
2-9 Rings
<5
Rings>
Auto
#211 34
Recording Time
*
2
1 Minute
<3
Minutes>
Greeting Only
*3
#305 35
Remote Code
*2
#306 33
Call Screening
<O
n>
Off
#310 34
Answer On
*
2
#327 31
Answer Off
*
2
#328 31
Main menu: T
ime Settings
Sub-menu 1 Sub-menu 2 Settings Code
Set Date/Time
*
2
#101 14
Memo Alarm Alarm1-3 Once
D
aily
Weekly
<Off>
#720 25
Time Adjustment
*
2,
*4
<C
aller ID>
Manual
#226
Main menu: I
ntercom
*5
Operation Code
Paging the desired unit. #274 17
Main menu: I
nitial Setup
Sub-menu 1 Sub-menu 2 Settings Code
Ringer Setup
Ringer Volume
H
andset
Off-6 <6> #160
Ringer Volume
B
ase Unit
*1, *2
Off-6 <3> #G160
Ringtone
*
6, *7
(Handset)
<R
ingtone 1> #161
First Ring
*
2, *8
<O
n>
Off
#173
22
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Programming
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 22 2014/04/02 19:29:46
Sub-menu 1 Sub-menu 2 Settings Code
Time Settings
Set Date/Time
*
2
#101 14
Memo Alarm
A
larm1-3
Once
Daily
Weekly
<Off>
#720 25
Time
A
djustment
*2,
*4
<C
aller ID>
Manual
#226
Handset Name
#104 27
Nuisance Call
B
lock
*2
Single Number
#217 26
Range of Numbers
Withheld On
<O
ff>
#240 26
Speed Dial
#261 20
Eco Setup Transmission
P
ower
*2
<Normal>
Low
#725 15
Display Setup Backlight
<O
n>
Off
#276
Contrast
(
Display contrast)
Level 1-4
<2>
#145
Keytones
*
9
<O
n>
Off
#165
Call Restrict
*
2
#256 27
Auto Talk
*
10
On
<O
ff>
#200 16
Line Setup
Recall/Flash
*
2,
*11
900 msec.
7
00 msec.
600 msec.
400 msec.
300 msec.
250 msec.
200 msec.
160 msec.
110 msec.
<100 msec.>
90 msec.
80 msec.
#121 17
Privacy Mode
*
2,
*5,
*12
On
<O
ff>
#194
Base Unit PIN
*
2
<0
000> #132 27
Repeater Mode
*
2
On
<O
ff>
#138 27
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
23
Programming
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 23 2014/04/02 19:29:46
Sub-menu 1 Sub-menu 2 Settings Code
Register Register H.set
(H.set: handset)
#130 42
Cancel Register
*
3
#131 42
Language Display
<E
nglish> #110 14
Main menu: C
aller List
Operation Code
Viewing the caller list. #213 29
Main menu: R
inger Setup
Sub-menu 1 Sub-menu 2 Settings Code
Ringer Volume Handset
Off-
6 <6> #160
Base Unit
*
1,
*2
Off-
6 <3> #G160
Ringtone
*
6, *7
(Handset)
<R
ingtone 1> #161
First Ring
*
2,
*8
<O
n>
Off
#173
Main menu: N
uisance Call Block
*2,
*13
Sub-menu 1 Sub-menu 2 Settings Code
Single Number
#217 26
Range of Numbers
Withheld
On
<O
ff>
#240 26
*1 KX-TGC220 series: page 3
*
2 If you program these settings using one of the handsets, you do not need to program the
same item using another handset. (KX-TGC212/KX-TGC213/KX-TGC222/KX-TGC223/
KX-TGC224)
*3 This menu is not displayed when scrolling through the display menus. It is only available in
direct command code.
*4 This feature allows the unit to automatically adjust the date and time each time caller
information including date and time is received.
To turn this feature on, select Caller ID. To turn this feature off, select Manual.
(Caller ID subscribers only)
To use this feature, set the date and time first (page 14).
*5 KX-TGC212/KX-TGC213/KX-TGC222/KX-TGC223/KX-TGC224
*6 The ringer tone may continue to play for several seconds even if the caller has already hung
up. You may either hear a dial tone or no one on the line when you answer the call.
*7 The preset melodies in this product (Ringtone 3 - Ringtone 15) are used with
permission of © 2012 Copyrights Vision Inc.
*8 If you do not want the unit to ring before the caller information is received, set to Off.
(Caller ID subscribers only)
24
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Programming
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 24 2014/04/02 19:29:46
You can only remove the first ring if the unit rings 2 times or more by default, which depends
o
n your service provider/telephone company.
*9 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any
keys, including confirmation tones and error tones.
*10 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up
the handset to answer a call, turn off this feature.
*11 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX
supplier if necessary.
*12 To prevent other users from joining your conversations with outside callers, turn this feature
on.
*13 KX-TGC210 series: page 3
Alarm
A
n alarm sounds at the set time for 1 minute
and is repeated 5 times at 5 minute intervals
(snooze function). A text memo can also be
displayed for the alarm. A total of 3 separate
alarm times can be programmed for each
handset. You can set one of 3 different alarm
options (once, daily, or weekly) for each alarm
time.
Important:
R Make sure the unit’s date and time setting
is correct (page 14).
1 M
N#720
2 S
elect an alarm by pressing 1 to 3. a
MOKN
3 MbN: Select the desired alarm option. a
MOKN
O
ff
Turns alarm off. Go to step 9.
O
nce
An alarm sounds once at the set time.
D
aily
An alarm sounds daily at the set time.
Go to step 5.
W
eekly
Alarm sounds weekly at the set time(s).
4 P
roceed with the operation according to
your selection in step 3.
n Once:
Enter the desired date and month. a
MOKN
n Weekly:
MbN: Select the desired day of the week
and press M
N.
a MOKN
5 Set the desired time. a MOKN
6 Enter a text memo (10 characters max.).
a MOKN
7 MbN: Select the desired alarm tone. a
MOKN
R We recommend selecting a different
ringer tone from the one used for
outside calls.
8 MbN: Select the desired snooze setting.
a MOKN
9 MOKN a M
N
N
ote:
R Press M
N
to stop the alarm completely.
R When the handset is in use, the alarm will
not sound until the handset is in standby
mode.
R Press any dial key or M
N
to stop the
sound but keep the snooze function
activated.
R If you want to make an outside call when
the snooze function is activated, please
stop the snooze function before making the
call.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
25
Programming
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 25 2014/04/02 19:29:46
Nuisance call block
T
his feature rejects calls from unwanted
callers (Caller ID subscribers only). The
following items are available when storing
phone numbers in the call block list (30 max.).
Single Number: The unit can reject
calls from specific phone numbers.
Range of Numbers: The unit can
reject calls that begin with a number stored
in the call block list, such as a toll-free
phone number prefix or certain area codes.
You can also set the unit to reject calls that do
not have a phone number.
When a call is received, the unit does not ring
while the caller is being identified. If the
caller’s phone number matches an entry in the
call block list, the unit emits no sound to the
caller, and disconnects the call.
Important:
R Rejected calls are logged in the caller list.
Storing unwanted callers
Storing a single phone number
I
mportant:
R You must include the area code when
storing phone numbers in the call block list.
n From the caller list:
1 M
N
2 MbN:
Select the entry to be blocked. a
M
N
3 MbN:
Save CID a MOKN
4 MbN: Nuisance Call Block a
MOKN
5 MbN: Yes a MOKN a M
N
n B
y entering phone numbers:
1 M
N#217
2 MbN:
Single Number a MOKN
3 M
N a MbN:
Add a MOKN
4 Enter the phone number (24 digits
max.).
R To erase a digit, press MCN.
5 MOKN a M
N
Storing a range of numbers
1 M N#217
2 MbN: Range of Numbers a MOKN
3 M N a MbN:
Add a MOKN
4 Enter the desired number (2-8 digits).
R To erase a digit, press MCN.
5 MOKN a M
N
Blocking incoming calls that
h
ave no phone number
You can reject calls when no phone number is
provided, such as private callers.
1 M
N#240
2 MbN:
Select the desired setting. a MOKN
3 M
N
Viewing/editing/erasing call
b
lock numbers
1 M
N#217
2 MbN:
Single Number or Range of
Numbers a MOKN
3 MbN: Select the desired entry.
R To exit, press M
N.
4 T
o edit a number:
M
N a
Edit the number. a MOKN a
M
N
T
o erase a number:
M
N a MbN:
Yes a MOKN a M
N
N
ote:
R When editing, press the desired dial key to
add, MCN to erase.
Erasing all call block numbers
1 M
N#217
2 MbN:
Single Number or Range of
Numbers a MOKN
3 M
N a MbN:
Erase All a MOKN
4 MbN: Yes a MOKN
26
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Programming
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 26 2014/04/02 19:29:46
5 MbN:
Yes a MOKN a M
N
Other programming
Changing the handset name
E
ach handset can be given a customised
name (“Bob”, “Kitchen”, etc.). This is useful
when you make intercom calls between
handsets. You can also select whether or not
the handset name is displayed in standby
mode. The default setting is No. If you select
Yes without entering any handset name,
Handset 1 to Handset 4 is displayed.
1 M
N#104
2 E
nter the desired name (10 characters
max.).
3 MOKN
4 MbN: Select the desired setting. a MOKN
2 times a M
N
Call restriction
Y
ou can restrict selected handsets from
dialling certain numbers. You can assign up to
6 phone numbers to be restricted, and select
which handsets are to be restricted. Storing
area codes here prevents the restricted
handsets from dialling any phone number in
that area code.
1 M
N#256
2 E
nter the base unit PIN (default: 0000).
R If you forget your PIN, see page 39.
3 Select the handsets to be restricted by
pressing 1 to 4.
R All handsets registered to the base unit
are displayed.
R
” is displayed next to the selected
h
andset numbers.
R To cancel a selected handset, press
the same dial key again.
d
isappears.
4 MOKN
5 Select a memory location by pressing 1
to 6. a MOKN
6 E
nter the phone number or area code to
be restricted (8 digits max.). a MOKN a
M
N
Changing the base unit PIN
I
mportant:
R If you change the PIN (Personal
Identification Number), please make note of
your new PIN. The unit will not reveal the
PIN to you. If you forget your PIN, see
page 39.
1 M
N#132
2 E
nter the current 4-digit base unit PIN
(default: 0000).
3 Enter the new 4-digit base unit PIN. a
MOKN
4 MbN: Yes a MOKN a M
N
Increasing the range of the base
u
nit
You can increase the signal range of the base
unit by using a DECT repeater. Please use
only the Panasonic DECT repeater noted on
page 4. Contact your Panasonic dealer for
details.
Important:
R Before registering the repeater to this base
unit, you must turn the repeater mode on.
R Do not use more than one repeater at a
time.
Setting the repeater mode
1 M N#138
2 MbN:
Select the desired setting. a MOKN
a M
N
Registering the DECT repeater
(
KX-A405) to the base unit
Note:
R Please use a repeater that has not yet been
registered to another unit. If the repeater is
registered to another unit, deregister it first,
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
27
Programming
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 27 2014/04/02 19:29:46
referring to the Installation Guide for the
D
ECT repeater.
1 Base unit:
Press and hold M
N
for about 5 seconds.
2 DECT repeater:
Connect the AC adaptor, then wait until
the
indicator and indicator light
g
reen.
3 Base unit:
To exit the registration mode, press M
N.
28
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Programming
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 28 2014/04/02 19:29:46
Using Caller ID service
I
mportant:
R This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to a
Caller ID service. Contact your service
provider/telephone company for details.
Caller ID features
W
hen an outside call is being received, the
caller information is displayed.
Caller information for the last 50 callers is
logged in the caller list from the most recent
call to the oldest.
R If the unit cannot receive caller information,
the following is displayed:
Out of Area: The caller dials from
an area which does not provide a Caller
ID service.
Private Caller: The caller
requests not to send caller information.
R If the unit is connected to a PBX system,
caller information may not be properly
received. Contact your PBX supplier.
Missed calls
I
f a call is not answered, the unit treats it as a
missed call and
is displayed. This lets you
k
now if you should view the caller list to see
who called while you were away.
Even if only one missed call in the caller list is
viewed (page 29),
disappears from the
d
isplay. When you receive another new call,
is displayed again.
N
ote:
R Even when there are unviewed missed
calls,
disappears from the standby
display if the following operation is
performed by one of the registered
handsets:
Being replaced on the base unit or
charger.
Pressing M N.
Phonebook name display
W
hen caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
p
honebook is displayed and logged in the
caller list.
Caller list
I
mportant:
R Make sure the unit’s date and time setting
is correct (page 14).
Viewing the caller list and calling
b
ack
1 M
N
2 P
ress MCN to search from the most recent
call, or press MDN to search from the
oldest call.
3 To call back, press M
N.
T
o exit, press M
N.
N
ote:
R If
is displayed in step 2, not all of the
i
nformation is shown. To see the remaining
information, press MEN. To return to the
previous screen, press MFN.
R If the entry has already been viewed or
answered,
” is displayed, even if it was
v
iewed or answered using another handset.
Editing a caller’s phone number
1 M N
2 MbN:
Select the desired entry. a M
N
3 MbN:
Edit a MOKN
4 Edit the number.
5 M
N
Erasing selected caller
information
1 M N
2 MbN:
Select the desired entry.
3 M
N a MbN:
Yes a MOKN a M
N
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
29
Caller ID Service
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 29 2014/04/02 19:29:47
Erasing all caller information
1 M N
2 M N a MbN:
Yes a MOKN a M
N
30
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Answering system
Available for:
K
X-TGC220 series (page 3)
The answering system can answer and record
c
alls for you when you are unavailable to
answer the phone.
You can also set the unit to play a greeting
message but not to record caller messages by
selecting Greeting Only as the recording
time setting (page 35).
Important:
R Make sure the unit’s date and time setting
is correct (page 14).
Memory capacity (including your
greeting message)
The total recording capacity is about 18
minutes. A maximum of 64 messages can be
recorded.
Note:
R When message memory becomes full:
Messages Full is shown on the
handset display.
The ANSWER ON/OFF indicator on the
base unit flashes rapidly if the answering
system is turned on.
and the total number of new
m
essages are not displayed on the
handset even if the answering system is
turned on.
If you use the pre-recorded greeting
message, the unit automatically switches
to another pre-recorded greeting
message asking callers to call again
later.
If you recorded your own greeting
message, the same message is still
announced to callers even though their
messages are not recorded.
Turning the answering
s
ystem on/off
The answering system is preset to on.
Base unit
P
ress ANSWER ON/OFF to turn on/off the
answering system.
Handset
1 T
o turn on:
M
N#327
T
o turn off:
M
N#328
2 M
N
N
ote for base unit and handset:
R When the answering system is turned on:
the ANSWER ON/OFF indicator on the
base unit lights up.
is displayed on the handset.
Greeting message
W
hen the unit answers a call, a greeting
message is played to callers.
You can use either:
your own greeting message
a pre-recorded greeting message
Recording y
our greeting message
1 M
N#302
2 MbN:
Yes a MOKN
3 After a beep sounds, hold the handset
about 20 cm away and speak clearly into
the microphone (2 minutes and 30
seconds max.).
4 Press MnN to stop recording. a M
N
Using a pre-recorded greeting
m
essage
The unit provides 2 pre-recorded greeting
messages:
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
31
Answering System
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If you erase or do not record your own
g
reeting message, the unit plays a
pre-recorded greeting asking callers to
leave a message.
If the message recording time (page 35)
is set to Greeting Only, callers’
messages are not recorded and the unit
plays a different pre-recorded greeting
message asking callers to call again.
Resetting to a pre-recorded greeting
m
essage
If you want to use a pre-recorded greeting
message once you record your own greeting
message, you need to erase your own
greeting message.
1 M
N#304
2 MO
KN a M
N
Playing back the greeting
m
essage
1 M
N#303
2 M
N
Listening to messages
Using the base unit
W
hen new messages have been recorded,
M
N
on the base unit flashes.
Press M
N
(PLAY).
R If new messages have been recorded, the
base unit plays back new messages.
R If there are no new messages, the base
unit plays back all messages.
Operating the answering system
d
uring playback
Key Operation
MjN
or MkN Adjust the speaker volume
M
N
Repeat message
*
1
M
N Skip message
Key Operation
M N
(
STOP)
Stop playback
M
N
Erase currently playing
message
*1 If pressed within the first 5 seconds of a
m
essage, the previous message is
played.
Erasing all messages
P
ress MERASEN 2 times while the unit is not in
use.
Using the handset
W
hen new messages have been recorded,
is displayed on the handset with the total
n
umber of new messages.
1 To listen to new messages:
M
N#323
T
o listen to all messages:
M
N#324
2 W
hen finished, press M
N.
N
ote:
R To switch to the receiver, press M
N.
Operating the answering system
M
N a a MO
KN
Key Operation
MDN
or MCN Adjust the receiver or speaker
volume (during playback)
1
or MFN Repeat message
(during playback)
*1
2
or MEN Skip message
(during playback)
3 Enter the S
ettings menu
4 Play new messages
5 Play all messages
6 Play greeting message
76 Record greeting message
8 Turn answering system on
32
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Answering System
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Key Operation
M N
Pause message
*
2
9
or MnN Stop recording
Stop playback
0 Turn answering system off
*4
*
3
Erase currently playing
m
essage
*5 Erase all messages
*6 Reset to a pre-recorded
g
reeting message
*1 If pressed within the first 5 seconds of a
m
essage, the previous message is
played.
*2 To resume playback:
MbN: Play a MOKN
*3 You can also erase as follows:
M
N a MbN:
Erase a MOKN a MbN:
Yes a MOKN
Calling back (Caller ID subscribers
o
nly)
1 Press M
N
during playback.
2 MbN: Call Back a MOKN
n Editing the number before calling back
1 Press M
N
during playback.
2 MbN: Edit & Call a MOKN
3 Edit the number. a M
N
Erasing all messages
1 M N#325
2 MbN:
Yes a MOKN a M
N
Remote operation
U
sing a touch-tone phone, you can call your
phone number from outside and access the
unit to listen to messages or change
answering system settings. The unit’s voice
guidance prompts you to press certain dial
keys to perform different operations.
Remote access code
A 3-digit remote access code must be entered
when operating the answering system
remotely. This code prevents unauthorised
parties from listening to your messages
remotely.
Important:
R In order to operate the answering system
remotely, you must first set a remote
access code.
1 M N#306
2 To turn on remote operation, enter the
desired 3-digit remote access code.
3 MOKN a M N
Deactivating remote operation
P
ress * in step 2 on “Remote access code”,
page 33.
R The entered remote access code is deleted.
Using the answering system
r
emotely
1 Dial your phone number from a
touch-tone phone.
2 After the greeting message starts, enter
your remote access code.
3 Follow the voice guidance prompts as
necessary or control the unit using
remote commands (page 34).
4 When finished, hang up.
Voice guidance
D
uring remote operation, the unit’s voice
guidance starts and prompts you to press 1
to perform a specific operation, or press 2 to
listen to more available operations.
Note:
R If you do not press any dial keys within 10
seconds after a voice guidance prompt, the
unit disconnects your call.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
33
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Remote commands
You can press dial keys to access certain
answering system functions without waiting for
the voice guidance to prompt you.
Key Operation
1 Repeat message
(
during playback)
*1
2 Skip message
(
during playback)
4 Play new messages
5 Play all messages
6 Play greeting message
7 Record greeting message
9 Stop recording
S
top playback
0 Turn answering system off
*4 Erase currently playing message
*5 Erase all messages
*6 Reset to a pre-recorded greeting
m
essage (during greeting message
playback)
*# End remote operation
(
or hang up)
*1 If pressed within the first 5 seconds of a
m
essage, the previous message is
played.
Turning on the answering system
r
emotely
1 Dial your phone number from a
touch-tone phone.
2 Let the phone ring 20 times.
R A long beep is heard.
3 Enter your remote access code within 10
seconds after the long beep.
R The greeting message is played back.
R You can either hang up, or enter your
remote access code again and begin
remote operation (page 33).
Answering system settings
Call screening
W
hile a caller is leaving a message, you can
listen to the call through the handset’s
speaker. To adjust the speaker volume, press
MDN or MCN repeatedly. You can answer the call
by pressing M
N
on the handset. Call
screening can be set for each handset. The
default setting is On.
1 M
N#310
2 MbN:
Select the desired setting. a MOKN
a M
N
Number of rings before the unit
a
nswers a call
You can change the Number of Rings
before the unit answers a call. You can select
2 to 9 rings, or Auto.
The default setting is 5 Rings.
Auto: The unit’s answering system answers
at the end of the 2nd ring when new
messages have been recorded, or at the end
of the 5th ring when there are no new
messages. If you call your phone from outside
to listen to new messages (page 33), you
know that there are no new messages when
the phone rings for the 3rd time. You can then
hang up without being charged for the call.
1 M
N#211
2 MbN:
Select the desired setting. a MOKN
a M
N
For voice mail service subscribers
T
o receive voice mail and use answering
system properly, please note the following:
R To use the voice mail service (page 36)
provided by your service provider/telephone
company rather than the unit’s answering
system, turn off the answering system
(page 31).
R To use this unit’s answering system rather
than the voice mail service provided by
your service provider/telephone company,
34
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Answering System
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please contact your service provider/
t
elephone company to deactivate your
voice mail service.
If your service provider/telephone company
cannot do this:
Set this unit’s Number of Rings
setting so that this unit’s answering
system answers calls before the voice
mail service of your service provider/
telephone company does. It is necessary
to check the number of rings required to
activate the voice mail service provided
by your service provider/telephone
company before changing this setting.
Change the number of rings of the voice
mail service so that the answering
system can answer the call first. To do
so, contact your service provider/
telephone company.
Caller’s recording time
Y
ou can change the maximum message
recording time allowed for each caller. The
default setting is 3 Minutes.
1 M
N#305
2 MbN: Select the desired setting. a MOKN
a M N
SelectingG
reeting Only
You can select Greeting Only which sets
the unit to announce a greeting message to
callers but not record messages.
Select Greeting Only in step 2 on
“Caller’s recording time”, page 35.
Note:
R When you select Greeting Only:
If you do not record your own message,
the unit will play the pre-recorded
greeting-only message asking callers to
call again later.
If you use your own message, record the
greeting-only message asking callers to
call again later (page 31).
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
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Voice mail service
V
oice mail is an automatic answering service offered by your service provider/telephone
company. After you subscribe to this service, your service provider/telephone company’s voice
mail system answers calls for you when you are unavailable to answer the phone or when your
line is busy. Messages are recorded by your service provider/telephone company, not your
telephone.
When you have new messages,
is displayed on the handset if message indication service is
a
vailable. Please contact your service provider/telephone company for details of this service.
Important:
R If
still remains on the display even after you have listened to new messages, turn it off by
p
ressing and holding # for 2 seconds.
R To use the voice mail service provided by your service provider/telephone company rather
than the unit’s answering system, turn off the answering system (page 31). For details, see
page 34. (KX-TGC220 series: page 3)
Character entry
T
he dial keys are used to enter characters and numbers. Each dial key has multiple characters
assigned to it. The characters that can be entered depend on the character entry mode
(page 36).
Press MFN or MEN to move the cursor left or right.
Press dial keys to enter characters and numbers.
Press MCN to erase the character or number highlighted by the cursor. Press and hold MCN to
erase all characters or numbers.
Press * (Aaa) to switch between uppercase and lowercase.
To enter another character located on the same dial key, press MEN to move the cursor to the
next space, then press the appropriate dial key.
If you do not press any dial key within 5 seconds after entering a character, the character is
fixed and the cursor moves to the next space.
Character entry modes
T
he available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (
),
E
xtended 1 (
), Extended 2 ( ), and Cyrillic ( ). When in these entry modes except
N
umeric, you can select which character is entered by pressing a dial key repeatedly.
When the unit displays the character entry screen:
MR/ECON a MbN: Select a character entry mode. a MOKN
Note:
R
in the following tables represents a single space.
36
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Useful Information
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Alphabet character table (ABC)
z
y
1
2 3 4 5 6 7 8 9
Numeric entry table (0-9)
z
y
1
2
3
4 5 6 7 8 9
Greek character table ( )
z y
1
2 3 4 5 6 7 8 9
Extended 1 character table ( )
z
y
1
2 3 4 5 6 7 8
9
R T
he following are used for both uppercase and lowercase:
Extended 2 character table ( )
z
y
1
2 3 4 5 6 7 8 9
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
37
Useful Information
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 37 2014/04/02 19:29:47
R T
he following are used for both uppercase and lowercase:
Cyrillic character table ( )
z
y
1
2 3 4 5 6 7 8 9
Error messages
Display message Cause/solution
Base no power
o
r
No link. Reconnect
AC adaptor.
R The handset has lost communication with the base unit. Move
closer to the base unit and try again.
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset’s registration may have been cancelled.
Re-register the handset (page 42).
Check Phone Line
R T
he supplied telephone line cord has not been connected yet
or not connected properly. Check the connections (page 10).
Error
R R
ecording was too short. Try again.
Memory Full
R T
he phonebook memory is full. Erase unwanted entries
(page 19).
R The call block list memory is full. Erase unwanted entries
(page 26).
Use rechargeable
b
attery.
R A wrong type of battery such as Alkaline or Manganese was
inserted. Use only the rechargeable Ni-MH batteries noted on
page 4, 7.
You must first
s
ubscribe to Caller
ID.
R You must subscribe to a Caller ID service. Once you receive
caller information after subscribing to a Caller ID service, this
message will not be displayed.
Troubleshooting
I
f you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the
handset.
38
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Useful Information
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General use
Problem Cause/solution
The handset does not turn
o
n even after installing
charged batteries.
R Place the handset on the base unit or charger to turn on the
handset.
The unit does not work. R M
ake sure the batteries are installed correctly (page 10).
R Fully charge the batteries (page 11).
R Check the connections (page 10).
R Unplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.
R The handset has not been registered to the base unit. Register
the handset (page 42).
The handset display is
b
lank.
R The handset is not turned on. Turn the power on (page 14).
I cannot hear a dial tone. R M
ake sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.
R The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your service provider/telephone
company.
I cannot use the intercom
f
eature.
R This feature is available between the handsets. Although the
handset displays Intercom, this feature is not available for
single handset models.
Menu list
Problem Cause/solution
The display is in a
l
anguage I cannot read.
R Change the display language (page 14).
I cannot activate the eco
m
ode.
R You cannot set eco mode when you set the repeater mode
On. If required, set the repeater mode to Off (page 27).
I cannot register a handset
t
o a base unit.
R You entered the wrong PIN. If you forget your PIN, see “I
cannot remember the PIN.” (page 39).
I cannot remember the
P
IN.
R Change the PIN using the following method.
1 M
N#132
2 *
7000
3 Enter the new 4-digit base unit PIN. a MOKN
4 MbN: Yes a MOKN a M
N
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
39
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Battery recharge
Problem Cause/solution
The handset beeps and/or
flashes.
R B
attery charge is low. Fully charge the batteries (page 11).
I fully charged the
b
atteries, but
still flashes or
the operating time
seems to be shorter.
R C
lean the battery ends (
, ) and the charge contacts with
a
dry cloth and charge again.
R It is time to replace the batteries (page 10).
Making/answering calls, intercom
Problem Cause/solution
is displayed.
R T
he handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 42).
R Activating one touch eco mode reduces the range of the base
unit in standby mode. If required, turn eco mode off (page 15).
Noise is heard, sound cuts
i
n and out.
R You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
The handset does not ring. R T
he ringer volume is turned off. Adjust ringer volume (page 16,
22).
The base unit does not
r
ing.
R The ringer volume is turned off. Adjust ringer volume (page 22).
I cannot make a call. R Y
ou dialled a call restricted number (page 27).
R The key lock feature is turned on. Turn it off (page 18).
Caller ID
Problem Cause/solution
Caller information is not
d
isplayed.
R You must subscribe to a Caller ID service. Contact your
service provider/telephone company for details.
R If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
40
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
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Problem Cause/solution
Caller information is slow
t
o display.
R Depending on your service provider/telephone company, the
unit may display the caller’s information at the 2nd ring or later.
Set the first ring to Off (page 22).
R Move closer to the base unit.
Time on the unit has
s
hifted.
R Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to Manual (off) (page 23).
The name stored in the
p
honebook is not fully
displayed while an outside
call is being received.
R Edit the phonebook entry name to fit in 1 line of text (page 19).
Answering system
Problem Cause/solution
The unit does not record
n
ew messages.
R The answering system is turned off. Turn it on (page 31).
R The message memory is full. Erase unwanted messages
(page 32).
R The recording time is set to Greeting Only. Change the
setting (page 35).
R Your service provider/telephone company’s voice mail service
may be answering your calls before the unit’s answering
system can answer your calls. Change the unit’s number of
rings setting (page 34) to a lower value, or contact your service
provider/telephone company.
I cannot operate the
a
nswering system
remotely.
R The remote access code is not set. Set the remote access
code (page 33).
R You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 33).
R The answering system is turned off. Turn it on (page 34).
The unit does not emit the
s
pecified number of rings.
R If the first ring is turned off, the number of rings decreases by 1
from the specified number of rings.
Liquid damage
Problem Cause/solution
Liquid or other form of
m
oisture has entered the
handset/base unit.
R Disconnect the AC adaptor and telephone line cord from the
base unit. Remove the batteries from the handset and leave to
dry for at least 3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before use. If the unit
does not work properly, contact an authorised service centre.
Caution:
R T
o avoid permanent damage, do not use a microwave oven to speed up the drying process.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
41
Useful Information
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 41 2014/04/02 19:29:47
Registering a handset to the base unit
1 H
andset:
M
N#130
2 B
ase unit:
Press and hold M
N
for about 5 seconds.
R If all registered handsets start ringing, press M
N
again to stop, then repeat this step.
(KX-TGC222/KX-TGC223/KX-TGC224)
3 Handset:
MOKN a Wait until Base PIN is displayed. a Enter the base unit PIN (default: 0000).
a MOKN
R If you forget your PIN, see page 39.
Deregistering a handset
1 M N#131
R A
ll handsets registered to the base unit are displayed.
2 MbN: Select the handset you want to cancel. a MOKN
3 MbN: Yes a MOKN a M
N
42
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Useful Information
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 42 2014/04/02 19:29:47
Conditions of guarantee
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
43
Useful Information
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 43 2014/04/02 19:29:47
Index
A A
larm: 25
Answering calls: 16
Answering system: 31
Call screening: 34
Erasing messages: 32, 33, 34
Greeting message: 31
Greeting only: 35
Listening to messages: 32, 33
Number of rings: 34
Recording time: 35
Remote access code: 33
Remote operation: 33
Turning on/off: 31
Auto talk: 16, 23
B Battery: 10, 11
C Call restriction: 27
Call share: 17
Call waiting: 17
Call Waiting Caller ID: 17
Caller ID service: 29
Caller list: 29
Chain dial: 19
Character entry: 36
Conference calls: 17
Control type: 12
D Date and time: 14
Direct command code: 21
Display
Contrast: 23
Language: 14
E Eco mode: 15
Error messages: 38
F First ring: 22
H Handset
Deregistration: 42
Name: 27
Registration: 42
Hold: 16
I Intercom: 17
K Key lock: 18
Keytones: 23
M Making calls: 16
Missed calls: 29
Mute: 17
N Nuisance call block: 26
O OK key: 12
P P
ause: 16
Phonebook: 19
PIN: 27
Power failure: 11
Power on/off: 14
Privacy mode: 23
R Recall/flash: 17
Redialling: 16
Repeater: 27
Ringer tone: 22
S Speakerphone: 16
Speed dial: 20
T Time adjustment: 23
Transferring calls: 17
Troubleshooting: 38
V Voice mail: 36
Volume
Receiver: 16
Ringer (Base unit): 16, 22
Ringer (Handset): 16, 22
Speaker: 16
44
Index
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 44 2014/04/02 19:29:47
45
Notes
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 45 2014/04/02 19:29:47
46
Notes
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 46 2014/04/02 19:29:48
47
Notes
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 47 2014/04/02 19:29:48
1 Reconnect AC adaptor to the base unit.
2 Check if telephone line cord is connected.
3 Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)
4 Read troubleshooting page in the Operating Instructions.
If your product is not working properly. . .
IMPORTANT!
If you still have any problems, please call the Panasonic
DECT Helpline
0844 844 3899 (U.K.)
01289 8333 (Ireland)
or contact us through our website:
www.panasonic.co.uk
Buy online via our eShop: http://shop.panasonic.eu
Sales Department:
Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
© Panasonic System Networks Co., Ltd. 2014
*PNQX6606YA*
*PNQX6606YA*
PNQX6606YA CC0314MU1044 (E)
TGC21x_22xE_OI_(en-en)_0402_ver.110.pdf 48 2014/04/02 19:29:48
44

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