Problem Cause/solution
Caller information is not
announced.
R The ringer volume for landline is turned off. Adjust the ringer
volume (page 40).
R The ringer volume for cellular line is turned off. Adjust the ringer
volume (page 39).
R When one handset is selected to ring for cellular calls, other
units do not announce caller information. To change the
selection, see page 19.
R The Talking Caller ID feature is turned off. Turn it on (page 41).
R The ring as cell mode is set to “On (without Talking
CID)”. To change the mode, see page 19.
R The number of rings for the answering system is set to “2
rings” or “Toll saver”. Select a different setting (page 60).
The caller list/incoming phone
numbers are not edited
automatically.
R The Caller ID number auto edit feature is turned off. Turn it on
and try again (page 42).
R You need to call back the edited number to activate Caller ID
number auto edit.
I cannot dial the phone number
edited in the caller list.
R The phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area code
is missing). Edit the phone number with another pattern
(page 48).
Time on the unit has shifted. R Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to “Manual” (off) (page 41).
The 2nd caller’s information is not
displayed during an outside call.
R In order to use Caller ID, call waiting, or Call Waiting Caller ID
(CWID), you must first contact your service provider/telephone
company and subscribe to the desired service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Caller ID and
Call Waiting with Caller ID services (CWID).
Using Bluetooth devices
Problem Cause/solution
I cannot copy phonebook entries
from a cellular phone.
R Confirm that the cellular phone supports Bluetooth wireless
technology.
R Confirm that the cellular phone supports the Phone Book
Access Profile (PBAP) or Object Push Profile (OPP)
specification.
R If the cellular phone is already connected to another Bluetooth
device such as a Bluetooth headset, turn it off or disconnect it
from the cellular phone.
R Someone is using a cellular line or headset. Try again later.
R Turn the cellular phone off, then turn it on and try again.
R If an entry is already stored in the unit’s shared phonebook, the
entry cannot be copied even by selecting another group.
I cannot have a conversation
using the headset.
R Your Bluetooth headset is not paired. Pair it (page 51).
R Turn your headset off, then turn it on and try again.
68
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