Problem Cause/solution
“FD” is displayed. R The unit could not connect to the SMS message centre.
Confirm that the correct SMS message centre numbers are
stored. Confirm that SMS is turned on (page 39).
“FE” is displayed. R An error occurred while sending the message. Try again.
“E0” is displayed. R Your phone number is permanently withheld or you have not
subscribed to the appropriate service. Contact your service
provider/telephone company.
Answering system
Problem Cause/solution
The unit does not record
new messages.
R The answering system is turned off. Turn it on (page 42).
R The message memory is full. Erase unwanted messages
(page 43).
R The recording time is set to “Greeting Only”. Change the
setting (page 49).
R If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company, not
your telephone. Change the unit’s number of rings setting or
contact your service provider/telephone company (page 48).
I cannot operate the
answering system
remotely.
R The remote access code is not set. Set the remote access
code (page 47).
R You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 47).
R The answering system is turned off. Turn it on (page 48).
The unit does not emit the
specified number of rings.
R If the first ring is turned off, the number of rings decreases by 1
from the specified number of rings.
Liquid damage
Problem Cause/solution
Liquid or other form of
moisture has entered the
handset/base unit.
R Disconnect the AC adaptor and telephone line cord from the
base unit. Remove the batteries from the handset and leave to
dry for at least 3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before use. If the unit
does not work properly, contact an authorised service centre.
Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.
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Useful Information
