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Operating Instructions
Digital Corded/Cordless Answering System
Model shown is KX-TG4771.
Model No. KX-TG4771
KX-TG4772
KX-TG242SK
KX-TG4773
KX-TG243SK
Before initial use, see “Getting Started” on
page 8.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for future
reference.
Consulte “Guía Rápida Española”, página 47.
For assistance, visit our Web site: http://www.panasonic.com/help for customers in the
U.S.A. or Puerto Rico.
Please register your product: http://www.panasonic.com/prodreg
TG477x(en-en)_1130_ver021.pdf 1 2011/11/30 15:57:53
Introduction
Model composition ..............................................3
Accessory information ........................................3
Important Information
For your safety ....................................................5
Important safety instructions ...............................6
For best performance .........................................6
Other information ................................................6
Specifications ......................................................
6
Getting Started
Setting up ............................................................8
Note when setting up ..........................................9
Intelligent eco mode ............................................9
Controls ............................................................10
Belt clip .............................................................11
Display ..............................................................11
Initial settings ....................................................12
Making/Answering Calls
Making calls ......................................................13
Answering calls .................................................14
Useful features during a call .............................14
Shared Phonebook
Shared phonebook ...........................................17
Programming
Programmable settings .....................................20
Special programming ........................................25
Registering a unit ..............................................26
Caller ID Service
Using Caller ID service .....................................28
Caller list ...........................................................29
Answering System
Answering system .............................................31
Turning the answering system on/off ................31
Greeting message ............................................31
Listening to messages using the base
unit ....................................................................32
Listening to messages using the
handset .............................................................32
Remote operation .............................................33
Answering system settings ...............................34
Voice Mail Service
Voice mail service .............................................36
Intercom/Locator
Intercom ............................................................38
Handset locator .................................................38
Transferring calls, conference calls ..................38
Useful Information
Wall mounting ...................................................40
Error messages ................................................41
Troubleshooting ................................................41
FCC and other information ...............................45
Guía Rápida Española
Guía Rápida Española ......................................
47
Appendix
Customer services ............................................51
Warranty (For United States and Puerto
Rico) .................................................................52
Index
Index..................................................................54
2
Table of Contents
TG477x(en-en)_1130_ver021.pdf 2 2011/11/30 15:57:53
Model composition
Series Model No.
Base unit Handset
Part No. Part No. Quantity
KX-TG4771 series KX-TG4771 KX-TG4771 KX-TGA470 1
KX-TG4772 KX-TG4771 KX-TGA470 2
KX-TG242SK KX-TG4771 KX-TGA470 2
KX-TG4773 KX-TG4771 KX-TGA470 3
KX-TG243SK KX-TG4771 KX-TGA470 3
Accessory information
Supplied accessories
No. Accessory item/Order number
Quantity
KX-TG4771 KX-TG4772
K
X-TG242SK
KX-TG4773
K
X-TG243SK
A AC adaptor/PNLV226Z 2 3 4
B Telephone line cord/PQJA10075Z 1 1 1
C
Desk stand/Wall mounting adaptor
*
1
/
PNKL1037Z1
1 1 1
D Corded handset/PNLXP1005Z 1 1 1
E Corded handset cord/PQJA212V 1 1 1
F Rechargeable batteries/HHR-4DPA 2 4 6
G
Handset cover
*
2
/PNYNTGA470BR
1 2 3
H Belt clip/PNKE1132Z1 1 2 3
I Charger/PNLC1029ZB 1 2 3
*1 The desk stand/wall mounting adaptor comes attached to the base unit.
*
2 The handset cover comes attached to the handset.
A
B C D E F G
H I
For assistance, please visit http://www.panasonic.com/help
3
Introduction
TG477x(en-en)_1130_ver021.pdf 3 2011/11/30 15:57:53
Additional/replacement accessories
P
lease contact your nearest Panasonic dealer for sales information (page 51).
Accessory item Order number
Rechargeable batteries
HHR-4DPA
*
1
R To order, please call 1-800-332-5368 or visit
http://www.panasonic.com/batterystore
Battery type:
Nickel metal hydride (Ni-MH)
2 x AAA (R03) size for each handset
Headset KX-TCA60, KX-TCA93, KX-TCA400, KX-TCA430
T-adaptor KX-J66
Range extender
KX-TGA405
*
2
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
*
2 By installing this unit, you can extend the range of your phone system to include areas where
reception was previously not available. This product can be purchased online. Please visit our Web
site: http://www.panasonic.com/RangeExtender
Expanding your phone system
Optional handset feature overview
Handset (optional): KX-TGA470
You can expand your phone system by registering optional
h
andsets (6 max.) to a single base unit.
R Optional handsets may be a different color from that of
the supplied handsets.
4
For assistance, please visit http://www.panasonic.com/help
Introduction
TG477x(en-en)_1130_ver021.pdf 4 2011/11/30 15:57:54
For your safety
T
o prevent severe injury and loss of life/property, read this
section carefully before using the product to ensure
proper and safe operation of your product.
WARNING
Power connection
R U
se only the power source marked on the product.
R Do not overload power outlets and extension cords.
This can result in the risk of fire or electric shock.
R Completely insert the AC adaptor/power plug into the
power outlet. Failure to do so may cause electric shock
and/or excessive heat resulting in a fire.
R Regularly remove any dust, etc. from the AC adaptor/
power plug by pulling it from the power outlet, then
wiping with a dry cloth. Accumulated dust may cause
an insulation defect from moisture, etc. resulting in a
fire.
R Unplug the product from power outlets if it emits
smoke, an abnormal smell, or makes an unusual noise.
These conditions can cause fire or electric shock.
Confirm that smoke has stopped emitting and contact
the Panasonic Call Center at 1-800-211-PANA
(1-800-211-7262).
R Unplug from power outlets and never touch the inside
of the product if its casing has been broken open.
R Never touch the plug with wet hands. Danger of
electric shock exists.
Installation
R T
o prevent the risk of fire or electrical shock, do not
expose the product to rain or any type of moisture.
R Do not place or use this product near automatically
controlled devices such as automatic doors and fire
alarms. Radio waves emitted from this product may
cause such devices to malfunction resulting in an
accident.
R Do not allow the AC adaptor or telephone line cord to
be excessively pulled, bent or placed under heavy
objects.
Operating safeguards
R U
nplug the product from power outlets before cleaning.
Do not use liquid or aerosol cleaners.
R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers, etc.) onto
the telephone line cord plug, or allow it to become wet
at all. This may cause a fire. If the telephone line cord
plug becomes wet, immediately pull it from the
telephone wall jack, and do not use.
R Do not excessively pull the corded handset cord from
the base unit. This may cause the base unit to fall,
resulting in injury.
Medical
R C
onsult the manufacturer of any personal medical
devices, such as pacemakers or hearing aids, to
determine if they are adequately shielded from external
RF (radio frequency) energy. (The product operates in
the frequency range of 1.92 GHz to 1.93 GHz, and the
R
F transmission power is 115 mW (max.).)
R Do not use the product in health care facilities if any
regulations posted in the area instruct you not to do so.
Hospitals or health care facilities may be using
equipment that could be sensitive to external RF
energy.
CAUTION
Installation and location
R N
ever install telephone wiring during an electrical
storm.
R Never install telephone line jacks in wet locations
unless the jack is specifically designed for wet
locations.
R Never touch uninsulated telephone wires or terminals
unless the telephone line has been disconnected at the
network interface.
R Use caution when installing or modifying telephone
lines.
R The AC adaptor is used as the main disconnect device.
Ensure that the AC outlet is installed near the product
and is easily accessible.
R This cordless handset is unable to make calls when:
the handset batteries need recharging or have failed.
there is a power failure.
Battery
R W
e recommend using the batteries noted on page 4.
USE ONLY rechargeable Ni-MH batteries AAA
(R03) size.
R Do not mix old and new batteries.
R Do not open or mutilate the batteries. Released
electrolyte from the batteries is corrosive and may
cause burns or injury to the eyes or skin. The
electrolyte is toxic and may be harmful if swallowed.
R Exercise care when handling the batteries. Do not
allow conductive materials such as rings, bracelets, or
keys to touch the batteries, otherwise a short circuit
may cause the batteries and/or the conductive material
to overheat and cause burns.
R Charge the batteries provided with or identified for use
with this product only, in accordance with the
instructions and limitations specified in this manual.
R Only use a compatible charger to charge the batteries.
Do not tamper with the charger. Failure to follow these
instructions may cause the batteries to swell or
explode.
Attention:
A nickel metal hydride battery that is recyclable powers
t
he product you have purchased.
Please call 1-800-8-BATTERY (1-800-822-8837) for
information on how to recycle this battery.
For assistance, please visit http://www.panasonic.com/help
5
Important Information
TG477x(en-en)_1130_ver021.pdf 5 2011/11/30 15:57:54
Important safety instructions
W
hen using your product, basic safety precautions should
always be followed to reduce the risk of fire, electric
shock, and injury to persons, including the following:
1. Do not use this product near water for example, near
a bathtub, washbowl, kitchen sink, or laundry tub, in a
wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type)
during an electrical storm. There may be a remote risk
of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the
vicinity of the leak.
4. Use only the power cord and batteries indicated in this
manual. Do not dispose of batteries in a fire. They
may explode. Check with local codes for possible
special disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
T
he base unit and other compatible Panasonic units use
radio waves to communicate with each other.
R For maximum coverage and noise-free
communications, place your base unit:
at a convenient, high, and central location with no
obstructions between the cordless handset and
base unit in an indoor environment.
away from electronic appliances such as TVs,
radios, personal computers, wireless devices, or
other phones.
facing away from radio frequency transmitters, such
as external antennas of mobile phone cell stations.
(Avoid putting the base unit on a bay window or
near a window.)
R Coverage and voice quality depends on the local
environmental conditions.
R If the reception for a base unit location is not
satisfactory, move the base unit to another location for
better reception.
Environment
R K
eep the product away from electrical noise generating
devices, such as fluorescent lamps and motors.
R The product should be kept free from excessive
smoke, dust, high temperature, and vibration.
R The product should not be exposed to direct sunlight.
R Do not place heavy objects on top of the product.
R When you leave the product unused for a long period
of time, unplug the product from the power outlet.
R The product should be kept away from heat sources
such as heaters, kitchen stoves, etc. It should not be
placed in rooms where the temperature is less than
0 °C (32 °F) or greater than 40 °C (104 °F). Damp
basements should also be avoided.
R The maximum calling distance may be shortened when
the product is used in the following places: Near
obstacles such as hills, tunnels, underground, near
metal objects such as wire fences, etc.
R O
perating the product near electrical appliances may
cause interference. Move away from the electrical
appliances.
Routine care
R W
ipe the outer surface of the product with a soft
moist cloth.
R Do not use benzine, thinner, or any abrasive powder.
Other information
C
AUTION: Risk of explosion if battery is replaced by an
incorrect type. Dispose of used batteries according to the
instructions.
Notice for product disposal, transfer, or return
R T
his product can store your private/confidential
information. To protect your privacy/confidentiality, we
recommend that you erase information such as
phonebook or caller list entries from the memory
before you dispose of, transfer, or return the product.
Notice
Specifications
R S
tandard:
DECT 6.0 (Digital Enhanced Cordless
Telecommunications 6.0)
R Frequency range:
1.92 GHz to 1.93 GHz
R RF transmission power:
115 mW (max.)
R Power source:
120 V AC, 60 Hz
R Power consumption:
Base unit:
Standby: Approx. 0.9 W
Maximum: Approx. 1.5 W
Charger:
Standby: Approx. 0.1 W
Maximum: Approx. 2.0 W
6
For assistance, please visit http://www.panasonic.com/help
Important Information
TG477x(en-en)_1130_ver021.pdf 6 2011/11/30 15:57:54
R O
perating conditions:
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air
humidity (dry)
Note:
R Design and specifications are subject to change
without notice.
R The illustrations in these instructions may vary slightly
from the actual product.
For assistance, please visit http://www.panasonic.com/help
7
Important Information
TG477x(en-en)_1130_ver021.pdf 7 2011/11/30 15:57:54
Setting up
Connections
R U
se only the supplied Panasonic AC adaptor
PNLV226.
n Base unit
Correct
*DSL/ADSL filter (not supplied) is required if you
“Click”
“Click”
“Click”
have DSL/ADSL service.
Incorrect
Press plug firmly.
Hook
To power outlet
DSL/ADSL filter*
To single-line
telephone jack
(RJ11C)
n C
harger
To power outlet
Hooks
Battery installation
R U
SE ONLY Ni-MH batteries AAA (R03) size.
R Do NOT use Alkaline/Manganese/Ni-Cd
batteries.
R Confirm correct polarities (
, ).
Rechargeable Ni-MH ONLY
R W
hen the date and time setting is displayed,
see page 12.
Battery charging
C
harge for about 7 hours.
R When the batteries are fully charged, Fully
charged is displayed.
Confirm
Charging
is displayed.
8
For assistance, please visit http://www.panasonic.com/help
Getting Started
TG477x(en-en)_1130_ver021.pdf 8 2011/11/30 15:57:54
Note when setting up
Note for connections
R T
he AC adaptor must remain connected at all
times. (It is normal for the adaptor to feel warm
during use.)
R The AC adaptor should be connected to a
vertically oriented or floor-mounted AC outlet.
Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of the
adaptor may cause it to become disconnected.
During a power failure
The base unit will work as a standard telephone
using power from the telephone line, so you can
make and answer outside calls with the corded
handset. However, this operation may not work
properly depending on area or telephone line’s
condition. The base unit speakerphone and the
cordless handset will not function during a power
failure.
Note for battery installation
R U
se the supplied rechargeable batteries. For
replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 4, 5.
R Wipe the battery ends (
, ) with a dry cloth.
R A
void touching the battery ends (
, ) or the
u
nit contacts.
Note for battery charging
R I
t is normal for the handset to feel warm during
charging.
R Clean the charge contacts of the handset and
charger with a soft and dry cloth once a month.
Before cleaning the unit, disconnect from power
outlets and any telephone line cords. Clean
more often if the unit is exposed to grease, dust,
or high humidity.
Battery level
Icon Battery level
High
Medium
Low
Needs charging.
Empty
Panasonic Ni-MH battery performance
(
supplied batteries)
Operation Operating time
In continuous use
13 hours max.
*
1
Not in use (standby)
11 days max.
*
1
*1 If Eco mode is on.
N
ote:
R Actual battery performance depends on usage
and ambient environment.
R Even after the batteries are fully charged, the
handset can be left on the charger without any
ill effect on the batteries.
R The battery level may not be displayed correctly
after you replace the batteries. In this case,
place the handset on the charger and let it
charge for at least 7 hours.
Intelligent eco mode
This feature automatically reduces handset power
consumption by suppressing handset transmission
power when the handset is close to the base unit.
R When this feature is activated, is displayed.
R Eco mode is turned off when the clarity booster
is activated (page 15).
For assistance, please visit http://www.panasonic.com/help
9
Getting Started
TG477x(en-en)_1130_ver021.pdf 9 2011/11/30 15:57:54
Controls
Base unit
A
B D
E
F
E
G
A
C
VOL.
J
K
H
I
L
M
N
O
P
B
Corded handset
Receiver
Speaker
Display
Microphone
Dial keypad (*:
TONE)
Desk stand/Wall mounting adaptor
R T
he adaptor is a removable attachment for
desk stand or wall mounting use
(page 40).
MH
OLDN
MR
EDIALN MPAUSEN
MF
LASHN MCALL WAITN
MS
P-PHONEN (Speakerphone)
SP-PHONE indicator
ME
RASEN
MA
NSWER ON/OFFN
ANSWER ON/OFF indicator
ML
OCATORN MINTERCOMN
MnN
(STOP) (EXIT)
M N
(PLAY)
Message indicator
n Control type
Soft keys
T
he base unit features 3 soft keys. By pressing
a soft key, you can select the feature shown
directly above it on the display.
Navigator key
MDN,
MCN, M
N,
or M
N:
Scroll through
various lists and items.
VOL. (MDN or MCN): Adjust the receiver or
speaker volume while talking.
M
N/M N:
Repeat/skip messages during
playback.
Handset
Ringer indicator
M
essage indicator
Speaker
MjN/M
kN (VOL.: Volume up/down)
M N (
SP-PHONE: Speakerphone)
10
For assistance, please visit http://www.panasonic.com/help
Getting Started
TG477x(en-en)_1130_ver021.pdf 10 2011/11/30 15:57:54
Note:
R W
hen storing a calling card access number and
your PIN in the phonebook as one phonebook
entry, press MPAUSEN to add pauses after the
number and PIN as necessary (page 14).
R If you have rotary/pulse service, you need to
press * (TONE) before pressing M
N
on the
base unit or MMENUN on the handset in step 1 to
change the dialing mode temporarily to tone.
When adding entries to the phonebook, we
recommend adding * (TONE) to the beginning
of phone numbers you wish to chain dial
(page 17).
For assistance, please visit http://www.panasonic.com/help
19
Shared Phonebook
TG477x(en-en)_1130_ver021.pdf 19 2011/11/30 15:57:54
Warranty (For United States and Puerto Rico)
PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way, Secaucus, New Jersey 07094
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the
period indicated on the chart below, which starts with the date of original purchase (“Limited
Warranty period”), at its option either (a) repair your product with new or refurbished parts, or
(b) replace it with a new or a refurbished product. The decision to repair or replace will be made
by the warrantor.
Parts Labor
One (1) Year One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts”
Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid
during the Limited Warranty period. This Limited Warranty excludes both parts and labor for
batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products
purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended
only to the original purchaser and only covers products purchased as new.
For assistance in the continental United States and Puerto Rico in obtaining repairs please ship the
product prepaid to:
PSTC (Panasonic) Exchange Center,
4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503
panacare@us.panasonic.com
When shipping the unit carefully pack in a padded shipping carton, include all accessories, and
send it prepaid. Include a letter detailing the complaint, a return address and provide a day time
phone number where you can be reached. P.O. Boxes are not acceptable. Keep the tracking
number for your records. A copy of valid registered receipt is required under the 1 year parts and
labor Limited Warranty.
For Limited Warranty service for headsets if a headset is included with this product please follow
instructions above.
Panasonic Telephone Products
Limited Warranty
Ship-In Service
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL
BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE
OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF
PURCHASE.
52
For assistance, please visit http://www.panasonic.com/help
Appendix
TG477x(en-en)_1130_ver021.pdf 52 2011/11/30 15:57:56
52

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