628747

Panasonic KX-TDE100 Handleiding

235
Verklein
Vergroot
Pagina terug
1/250
Pagina verder
Thank you for purchasing a Panasonic Pure IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDE100/KX-TDE200: PMMPR Software File Version 1.0000 or later
KX-TDE100
Model
KX-TDE200
Pure IP-PBX
User Manual
2 User Manual
Feature Highlights
Consult your dealer Consult your dealer
Consult your dealer 1.8.12 Using Your PS in Parallel with a Wired
Telephone (Wireless XDP Parallel Mode) (Page
139)
1.1 Before Operating the Telephones (Page 16) 1.6.2 Using Voice Messaging (Built-in
Simplified Voice Message [SVM]) (Page 104)
This PBX supports IP communication using
a variety of IP telephones, such as the KX-NT300
series with Self Labelling and/or Bluetooth
wireless headsets, and SIP Extensions (SIP
Hardphone/SIP Softphone).
IP Communication
R
SIP Extension
IP Softphone
IP Proprietary
Telephone
IP Softphone
You can install a software-based telephone
(Panasonic IP Softphone) on your computer to
make and receive calls using Internet Protocol
(IP) and access PBX features without a wired
IP Proprietary Telephone.
This PBX supports the use of cellular phones
with the PBX. Cellular phones can make and
receive calls as if they were registered
extensions.
Cellular Phone Features
This PBX optionally supports a Portable Station
(PS) system. PSs can be used in the PBX
with other wired telephones.
Wireless System
If you are using a certain Panasonic telephone
that is equipped with a Navigator Key/Jog Dial
and a display, it helps you to access the desired
feature easily. Also, you will be informed of the
arrival of an incoming call or a message waiting
by the lamp if it is equipped.
ENTER
Navigator Key Jog Dial
Message/Ringer Lamp
Easy Operation
You can set incoming calls to be redirected
to your message box to let callers leave voice
messages when you are unable to answer
the phone.
Hello, this
is 204. Please
leave your
message.
Built-in Simplified Voice Message
User Manual 3
Consult your dealer Consult your dealer
1.9 Utilising the Call Centre (Page 141)
This PBX supports Voice Processing Systems
(VPS) with an ACD Report Server. In addition
to VPS features, the ACD Report Server
provides you with a variety of features, such as
monitoring, reporting, and creating performance
graphs, to manage call information efficiently.
ACD Report Server
(KX-NCV200)
<Report Sample: Incoming Calls>
Jack
5
Nick
5
John
7
This application allows you to use your computer
to access PBX features, providing advanced call
handling capabilities to ensure that each call is
handled efficiently.
Computer
(Client)
Computer
(Client)
Computer
(PA Server)
Phone Assistant (PA)
This PBX offers a built-in Call Centre feature
called Incoming Call Distribution (ICD) Group.
Incoming calls to an ICD Group can be queued
or redirected to a preprogrammed destination,
answered in order of priority and monitored by
a supervisor extension.
Queuing
Customers
ICD Group
Call Centre
4 User Manual
In This Manual,
• The following abbreviations are used:
APT → Analogue Proprietary Telephone
Display PT → Proprietary Telephone with a Display
DPT → Digital Proprietary Telephone
IP-PT → IP Proprietary Telephone
PS → Portable Station
PT → Proprietary Telephone
SIP Extension → Session Initiation Protocol Extension
SLT → Single Line Telephone
• The suffix of each model number is omitted.
• The illustrations of the PBX are based on the KX-TDE200.
• The following icons are used frequently.
Important Notice
Prior to connection of this product, please verify that the intended operating environment is supported.
Satisfactory performance cannot be guaranteed for the following:
– interoperability and compatibility with all devices and systems connected to this product
– proper operation and compatibility with services provided by telecommunications companies over
connected networks
NOTES
• This manual provides basic information on how you can access commonly used PBX functions
with proprietary telephones (PTs), single line telephones (SLTs), portable stations (PSs), and
DSS Consoles. For detailed information about each feature or setting, consult your dealer.
• In this manual, several kinds of PTs appear, as follows:
– IP Proprietary Telephone (IP-PT)
– Digital Proprietary Telephone (DPT)
– Analogue Proprietary Telephone (APT)
– Proprietary Telephone with a Display (Display PT)
"PT" is used as a generic term to represent all of these PTs. If a PBX feature only supports
specific PTs, such as IP-PTs, the available telephone types are clearly indicated.
• This PBX supports SIP (Session Initiation Protocol) Extensions. However, some PBX features
may not be available for SIP Extensions, depending on your telephone type.
• IP-PTs/SIP Extensions may become busy and you may not be able to make or receive calls,
depending on the network status.
• The contents of this manual apply to PBXs with a certain software version, as indicated on the
cover of this manual. To confirm the software version of your PBX, consult your dealer.
• Product specifications are subject to change without notice.
ConditionsHints
!!
!!
User Manual 5
Trademarks
• The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such
marks by Matsushita Electric Industrial Co., Ltd. is under licence.
• All other trademarks identified herein are the property of their respective owners.
Notes for SIP Extension Users
Before using a SIP Extension, please read the following notes.
a. The following features are available for SIP Extension users:
– Making calls
– Answering calls
– Holding calls
– Transferring calls (You cannot go on-hook before the transferred party answers.)
b. The available operations using feature numbers are limited. Refer to the telephone types
displayed at the top left of each operation.
c. The operations for Call Forwarding (FWD)/Do Not Disturb (DND)/Personal Speed Dialling using
the feature number, are not available. However, it is possible to enable these features at SIP
Extensions if set through system programming.
d. The tones listed in "4.3.1 What is This Tone?" are not available for SIP Extension users. Tones or
the tone types may vary depending on the type of telephone being used. For example, when you
put a call on hold, a specific tone for the SIP Extension may be heard, or no tone may be heard.
e. Any number pressed while hearing a Busy/DND/Reorder tone, such as the feature number to
activate Automatic Callback Busy, will be ignored.
f. The operations for SIP Extensions may differ from the steps in this manual, and may vary
depending on the type of telephone being used.
6 User Manual
Important Information
WARNING
• THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE
PERSONNEL.
• IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS, DISCONNECT THE
POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER.
• UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE, AN ABNORMAL
SMELL OR MAKES UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR
ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN
AUTHORISED PANASONIC FACTORY SERVICE CENTRE.
• WHEN RELOCATING THE EQUIPMENT, FIRST DISCONNECT THE TELECOM
CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION. WHEN THE
UNIT IS INSTALLED IN THE NEW LOCATION, RECONNECT THE POWER FIRST,
AND THEN RECONNECT THE TELECOM CONNECTION.
• THIS UNIT IS EQUIPPED WITH AN EARTHED PLUG. FOR SAFETY REASONS THIS
PLUG MUST ONLY BE CONNECTED TO AN EARTHED OUTLET THAT HAS BEEN
INSTALLED ACCORDING TO APPLICABLE REGULATIONS.
• TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR MOISTURE.
• THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE.
ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMENT AND IS
EASILY ACCESSIBLE.
• TO PROTECT THIS UNIT FROM STATIC ELECTRICITY, DO NOT TOUCH ANY
EXTERNAL CONNECTORS OF THE UNIT.
Safety Instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury to persons, including the following:
1. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink or laundry tub,
in a wet basement, or near a swimming pool.
2. Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock from
lightning.
3. Do not use a telephone in the vicinity of a gas leak to report the leak.
4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire, as
they may explode. Dispose according to local regulations.
SAVE THESE INSTRUCTIONS
User Manual 7
The KX-TDE100UK/KX-TDE200UK, KX-TDE100NE/KX-TDE200NE, KX-TDE100GR/KX-
TDE200GR, and KX-TDE100CE/KX-TDE200CE are designed to interwork with the:
• Analogue Public Switched Telephone Network (PSTN) of European countries
• Pan-European Integrated Services Digital Network (ISDN) using ISDN basic rate access
• Pan-European Integrated Services Digital Network (ISDN) using ISDN primary rate access
• ONP 2048 kbit/s digital structured leased lines (D2048S)
Panasonic Communications Co., Ltd./Panasonic Communications Company (U.K.) Ltd. declares that this
equipment is in compliance with the essential requirements and other relevant provisions of Radio &
Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual are available for
download by visiting:
http://www.doc.panasonic.de
Contact:
Panasonic Services Europe
a Division of Panasonic Marketing Europe GmbH
Panasonic Testing Centre
Winsbergring 15, 22525 Hamburg, Germany
8 User Manual
Attention
• Keep the unit away from heating appliances and devices that generate electrical noise such as
fluorescent lamps, motors, and televisions. These noise sources can interfere with the performance of
the PBX.
• This unit should be kept free of dust, moisture, high temperature (more than 40 ), and vibration, and
should not be exposed to direct sunlight.
• If you are having problems making calls to outside destinations, follow this procedure to test the outside
lines:
1. Disconnect the PBX from all outside lines.
2. Connect known working single line telephones (SLTs) to those outside lines.
3. Make a call to an external destination using those SLTs.
If a call cannot be carried out correctly, there may be a problem with the outside line that the SLT is
connected to. Contact your telephone company.
If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the
outside lines until it has been serviced by an authorised Panasonic Factory Service Centre.
• Never attempt to insert wires, pins, etc. into the vents or holes of this unit.
• Wipe the unit with a soft cloth. Do not clean the unit with abrasive powders or with chemical agents such
as benzene or thinner.
• When using a Panasonic proprietary telephone (PT), use only the correct Panasonic handset.
• For users of PC Phone (Free Licence Version) shipped with KX-T7601 USB Module:
All features of the PC Phone software are available for 90 days from the date of installation.
After this period expires, the following buttons on the Operation Screen will become unavailable:
– Recording
–TAM
– Voice Memo
–Text Memo
– Speed
To continue using any of the corresponding features after the trial period, please purchase KX-
TDA0350 (PC Phone, 5 licences).
˚
C
User Manual 9
For users in the European Union only
• Information on Disposal for Users of Waste Electrical & Electronic Equipment (private
households)
This symbol on the products and/or accompanying documents means that used electrical and
electronic products should not be mixed with general household waste. For proper treatment, recovery
and recycling, please take these products to designated collection points, where they will be accepted
on a free of charge basis. Alternatively, in some countries you may be able to return your products to
your local retailer upon the purchase of an equivalent new product. Disposing of this product correctly
will help to save valuable resources and prevent any potential negative effects on human health and the
environment which could otherwise arise from inappropriate waste handling. Please contact your local
authority for further details of your nearest designated collection point. Penalties may be applicable for
incorrect disposal of this waste, in accordance with national legislation.
• For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for
further information.
• Information on Disposal in other Countries outside the European Union
This symbol is only valid in the European Union. If you wish to discard this product, please contact your
local authorities or dealer and ask for the correct method of disposal.
For users in New Zealand only
• This equipment shall not be set to make automatic calls to the Telecom '111' Emergency Service.
• The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted
that the item complies with minimum conditions for connection to its network. It indicates no
endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides
no assurance that any item will work correctly in all respects with another item of Telepermitted
equipment of a different make or model, nor does it imply that any product is compatible with all of
Telecom's network services.
• IMPORTANT NOTICE
Under power failure conditions, the connected telephones may not operate. Please ensure that a
separate telephone, not dependent on local power, is available for emergency use.
• APPLICABLE ONLY TO TELECOM CUSTOMERS WHO HAVE AUTOMATIC ACCESS TO OTHER
CARRIERS FOR TOLL CALLS
When calling back a number from the Caller ID list, all numbers prefixed with "0 + AREA CODE" will be
automatically forwarded to your toll carrier. This includes numbers in your local calling area. The zero
+ area code should either be removed when calling back local numbers, or check with your toll carrier
that a charge will not be levied.
• All persons using this device for recording telephone conversations shall comply with New Zealand law.
This requires that at least one party to the conversation is to be aware that it is being recorded. In
addition, the principles enumerated in the Privacy Act 1993 shall be complied with in respect to the
nature of the personal information collected, the purpose for its collection, how it is used, and what is
disclosed to any other party.
10 User Manual
For Future Reference
Please print, record, and retain the following information for future reference.
Note
The serial number of this product can be found on the label affixed to the unit. You should record the
model number and the serial number of this unit as a permanent record of your purchase to aid in
identification in the event of theft.
MODEL NO.
SERIAL NO.
DATE OF PURCHASE
NAME OF DEALER
DEALER'S ADDRESS
DEALER'S TEL. NO.
User Manual 11
Table of Contents
1 Operation ...............................................................................................15
1.1 Before Operating the Telephones ................................................................................. 16
1.1.1 Before Operating the Telephones..................................................................................... 16
1.2 Making Calls ................................................................................................................... 30
1.2.1 Basic Calling..................................................................................................................... 30
1.2.2 Easy Dialling..................................................................................................................... 35
1.2.3 Redial ............................................................................................................................... 39
1.2.4 When the Dialled Line is Busy or There is No Answer ..................................................... 40
1.2.5 Accessing the ISDN Service (ISDN Service Access)....................................................... 48
1.2.6 Alternating the Calling Method (Alternate Calling—Ring/Voice)....................................... 49
1.2.7 Calling without Restrictions .............................................................................................. 50
1.2.8
To Access Another Party Directly from Outside (Direct Inward System Access [DISA])
......... 51
1.2.9
Setting Your Telephone from Another Extension or through DISA (Remote Setting)
.............. 54
1.3 Receiving Calls............................................................................................................... 55
1.3.1 Answering Calls................................................................................................................ 55
1.3.2 Answering Hands-free (Hands-free Answerback) ............................................................ 56
1.3.3 Answering a Call Ringing at Another Telephone (Call Pickup) ......................................... 57
1.3.4
Answering a Call via an External Speaker (Trunk Answer From Any Station [TAFAS])
........... 58
1.3.5 Using the ANSWER/RELEASE Button ............................................................................ 59
1.3.6 Identifying Malicious Calling Parties (Malicious Call Identification [MCID])...................... 61
1.4 During a Conversation ................................................................................................... 62
1.4.1 Transferring a Call (Call Transfer) ..................................................................................... 62
1.4.2 Holding a Call ................................................................................................................... 67
1.4.3 Talking to Two Parties Alternately (Call Splitting) ............................................................. 72
1.4.4 Answering Call Waiting.....................................................................................................74
1.4.5 Multiple Party Conversation.............................................................................................. 78
1.4.6 Mute ................................................................................................................................. 87
1.4.7 Letting Other People Listen to the Conversation (Off-hook Monitor)................................ 88
1.4.8 Using the Headset (Headset Operation) .......................................................................... 89
1.5 Using a PDN/SDN Button............................................................................................... 91
1.5.1
Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension
................ 91
1.6 Before Leaving Your Desk ............................................................................................. 95
1.6.1 Forwarding Calls............................................................................................................... 95
1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) ............................... 104
1.6.3 Showing a Message on the Caller's Telephone Display (Absent Message)................... 115
1.6.4 Preventing Other People from Using Your Telephone (Extension Dial Lock) ................. 117
1.7 Making/Answering an Announcement ....................................................................... 119
1.7.1 Paging ............................................................................................................................ 119
1.7.2 Answering/Denying a Paging Announcement ................................................................ 121
1.7.3
Making an Announcement and Having a Multiple Party Conversation (Broadcasting)
......... 122
1.8 Setting the Telephone According to Your Needs ...................................................... 125
1.8.1 Setting the Alarm (Timed Reminder).............................................................................. 125
1.8.2 Refusing Incoming Calls (Do Not Disturb [DND]) ........................................................... 127
1.8.3
Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/Whisper OHCA)
...... 130
1.8.4 Displaying Your Telephone Number on the Called Party and Caller's Telephone (Calling/
Connected Line Identification Presentation [CLIP/COLP])............................................. 131
12 User Manual
1.8.5 Preventing Your Telephone Number Being Displayed on the Caller's Telephone (Connected
Line Identification Restriction [COLR])............................................................................132
1.8.6 Preventing Your Number Being Displayed on the Called Party's Telephone (Calling Line
Identification Restriction [CLIR]) .....................................................................................133
1.8.7
Preventing Other People from Joining Your Conversation (Executive Busy Override Deny)
.........134
1.8.8 Turning on the Background Music (BGM) .......................................................................135
1.8.9 Protecting Your Line against Notification Tones (Data Line Security) .............................136
1.8.10 Checking the Time Service Status.................................................................................. 137
1.8.11 Setting the Parallelled Telephone to Ring (Parallelled Telephone)..................................138
1.8.12 Using Your PS in Parallel with a Wired Telephone (Wireless XDP Parallel Mode)..........139
1.8.13 Clearing Features Set at Your Extension (Extension Feature Clear) ..............................140
1.9 Utilising the Call Centre................................................................................................141
1.9.1 Leaving an Incoming Call Distribution Group (Log-in/Log-out, Wrap-up) .......................141
1.9.2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group (Incoming
Call Distribution Group Monitor)......................................................................................144
1.9.3 Forwarding a Waiting Call (Manual Queue Redirection) .................................................147
1.10 Using User-supplied Equipment..................................................................................148
1.10.1 If a Doorphone/Door Opener is Connected ....................................................................148
1.10.2 If an External Relay is Connected...................................................................................150
1.10.3 If an External Sensor is Connected ................................................................................151
1.10.4 If a Host PBX is Connected.............................................................................................152
1.10.5 If a Voice Processing System is Connected....................................................................153
1.11 Administrative Features ...............................................................................................159
1.11.1 Using the Telephones in a Hotel-type Environment (Hospitality Features) .....................159
1.11.2 Recording Information Using Preprogrammed Messages (Printing Message)...............165
1.12 Exchanging the Settings between Extensions...........................................................166
1.12.1 Walking Extension...........................................................................................................166
1.12.2 Enhanced Walking Extension .........................................................................................167
1.13 Using a Display Proprietary Telephone ......................................................................169
1.13.1 Using the Call Log...........................................................................................................169
1.13.2 Using the Directories.......................................................................................................173
1.13.3 Accessing System Features (System Feature Access) ..................................................181
1.14 Using an IP Proprietary Telephone..............................................................................182
1.14.1 Self Labelling (KX-NT366 only).......................................................................................182
2 Manager Operation ............................................................................. 183
2.1 Control Features ...........................................................................................................184
2.1.1 Extension Control............................................................................................................184
2.1.2 Time Service Mode Control ............................................................................................185
2.1.3 Restriction Level Control (Dial Tone Transfer).................................................................187
2.1.4 Turning on the External Background Music (BGM).........................................................188
2.1.5 Recording Outgoing Messages (OGM)...........................................................................189
2.1.6 Allowing Users to Seize an Unavailable Outside Line (Trunk Busy Out).........................191
2.1.7 Releasing Network Direct Station Selection (NDSS) Monitor .........................................192
3 Customising Your Phone & System.................................................. 193
3.1 Customising Your Phone (Personal Programming)...................................................194
3.1.1 Customising Your Phone (Personal Programming).........................................................194
3.1.2 Settings on the Programming Mode................................................................................196
3.1.3 Customising the Buttons .................................................................................................207
3.2 Manager Programming .................................................................................................212
User Manual 13
3.2.1 Programming Information ............................................................................................... 212
3.2.2 Manager Programming................................................................................................... 213
3.3 Customising Your System (System Programming)................................................... 215
3.3.1 Programming Information ............................................................................................... 215
3.3.2 System Programming ..................................................................................................... 218
4 Appendix..............................................................................................223
4.1 Troubleshooting ........................................................................................................... 224
4.1.1 Troubleshooting .............................................................................................................. 224
4.2 Feature Number Table.................................................................................................. 227
4.2.1 Feature Number Table.................................................................................................... 227
4.3 What is This Tone?....................................................................................................... 238
4.3.1 What is This Tone?.........................................................................................................238
Index ..........................................................................................................243
14 User Manual
User Manual 15
Section 1
Operation
This chapter shows you step by step how to use each feature.
Read this chapter to become familiar with the many useful
features of this PBX.
1.1 Before Operating the Telephones
16 User Manual
1.1 Before Operating the Telephones
1.1.1 Before Operating the Telephones
What Kind of Telephone Can Be Used?
You can use the following types of telephone with this PBX:
• Panasonic IP Proprietary Telephone (IP-PT)
(e.g., KX-NT346 or KX-NT366)
• SIP Extension
(SIP Hardphone/SIP Softphone)
• Panasonic Proprietary Telephone (PT)
(e.g., KX-T7636)
• Panasonic Portable Station (PS)
(e.g., KX-TCA255 or KX-TD7690)
• Single Line Telephone (SLT)
(e.g., rotary pulse telephone)
Which features are available depend on the type of telephone being used. If you are using a Panasonic
proprietary telephone with a special feature button such as or a display (Display PT) or both, you can
follow the operation with the button or display messages for easy programming.
If you use a large display telephone (e.g., KX-NT346 or KX-T7636), you can follow the displayed messages
to use the features. If your telephone does not have feature buttons and/or a display, you may operate the
PBX by entering a feature number instead. Follow the operation for your type of telephone.
If you use a Console, you can use the buttons on the Console as the buttons on the connected proprietary
telephone.
Registration for your Portable Station (PS)/SIP Extension
Your PS/SIP Extension must be registered with the PBX and assigned an extension number before initial
use, through system programming.
To confirm the extension number of your PS, refer to "Your extension information" in "3.1.2 Settings on the
Programming Mode". For SIP Extension users, follow the instructions for your SIP Extension.
• If you use a Panasonic proprietary
telephone which does not have feature
buttons, you may change one of the unused
flexible buttons to a feature button. Refer to
"3.1.3 Customising the Buttons".
REDIAL
1.1 Before Operating the Telephones
User Manual 17
Feature Numbers
To use certain features, you need to enter specified feature numbers (and an additional parameter, if
required).
There are two types of feature numbers as follows:
• Flexible feature number
• Fixed feature number
Fixed feature numbers cannot be changed. However, you can change the flexible numbers to other numbers
for easier use. In this manual, the default numbers (factory installed) are used for operations.
A flexible number is shown as (half-shaded key). Use the new programmed number if you have
changed the feature number. Write the new number in "4.2.1 Feature Number Table" (Appendix).
Notice
The default value of a flexible feature number may vary depending on country/area.
Tone
You will hear various tones, during or after an operation, for confirmation. Refer to "4.3.1 What is This Tone?"
(Appendix).
Display
In this manual, you will see "the display ...". This refers to the display of a Panasonic proprietary telephone.
If your telephone is not a Panasonic display proprietary telephone, the message will not be displayed.
If you use a Panasonic display proprietary telephone, the display helps you confirm the settings. Some
proprietary telephones also give you easy access to features. A message is displayed depending on the
feature. By pressing the corresponding button on the side or at the bottom of the display, or pressing the
Navigator Key, you can access the desired feature.
Furthermore, depending on the display proprietary telephone, you can operate features or make calls using
the display message. Refer to "1.13 Using a Display Proprietary Telephone".
Notice
In this manual, the display messages are described in English.
Your Extension Number
If you use a Panasonic display proprietary telephone, you can check your own extension number on the
display. Press the TRANSFER button or Soft (S1) button while on-hook.
If you use a single line telephone which does not have the " " or "#" keys;
it is not possible to access features that have " " or "#" in their feature numbers.
1.1 Before Operating the Telephones
18 User Manual
Using a Navigator Key/Jog Dial/Volume Key
The Navigator Key can be used for the display contrast and the volume control or you can search for desired
items on the display. Press the Navigator Key/Volume Key or rotate the Jog Dial in the desired direction. The
contrast or the volume level and the items will change as follows:
Examples
The displays and the illustrations shown as examples are from a telephone connected to the KX-TDE200.
Restrictions
Some features may be restricted at your extension depending on system programming and the type of
telephone being used.
Navigator Key Jog Dial Volume Key
Up
(Level increases)
Down
(Level decreases)
RightLeft
ENTER
Left
(anti-clockwise)
Level decreases
Right
(clockwise)
Level increases
Up
(Level increases)
Down
(Level decreases)
1.1 Before Operating the Telephones
User Manual 19
Icon Descriptions
The following icons show you the feature availability, notes and action to use the features.
This feature cannot be used with a
single line telephone.
Seize an outside line (One of the
following).
• Press the CO button.
• Dial automatic line access
number 0 or 9.
• Dial outside line group access
number and outside line group
number.
See "Programming" for Related
Programming if necessary.
Off-hook (One of the following).
• Lift the handset.
• Press the SP-PHONE button.
• Press the MONITOR button. (To
start talking, lift the handset.)
• Press TALK button.
Press the Call button on the
Doorphone.
On-hook (One of the following).
• Hang up.
• Press the SP-PHONE button.
• Press the MONITOR button.
• Press CANCEL button.
Press the hookswitch lightly.
Press the corresponding feature
button on the proprietary telephone.
Ta l k .
Enter the required number.
<Example>
Enter the account code.
You will hear a busy, confirmation,
dial, ring or ringback tone.
B. Tone: Busy Tone
C. Tone: Confirmation Tone
D. To ne: D ia l To n e
R. Tone: Ring Tone
R. B. Tone: Ringback Tone
Dial an extension number. Dial outside phone number.
Dial the telephone number.
Press any dial key (0–9, , #).
Press the HOLD button on your SIP
Extension.
outside line
group no.
OR
/
8
9
0
OR
(CO)
desired no.
account code
extension no.
outside
phone no.
phone no.
dial key
HOLD
1.1 Before Operating the Telephones
20 User Manual
When You Use a Panasonic Proprietary Telephone
If you use a Panasonic proprietary telephone and the Console, they may have some of the useful feature
buttons described below. For a PS user, refer to "Operating Instructions" for PS. These buttons make
operations simple. The illustrations may differ from the buttons on your telephone.
Buttons on the PT
Flexible Buttons:
Used to make or receive an outside call
(CO button), or as a feature button.
Button assignment is required.
Refer to "Customised Buttons" for details.
SP-PHONE:
Used for hands-free operation.
SP
-
PHONE
1.1 Before Operating the Telephones
User Manual 21
AUTO DIAL/STORE:
Used for System/Personal Speed Dialling
or storing programme changes.
PAU SE:
Used to insert a pause when storing a
telephone number. This button also
functions as the PROGRAM button when
there is no PROGRAM button on your
telephone.
REDIAL:
Used to redial the last dialled number.
MESSAGE:
Used to leave a message waiting
indication or call back the party who left
the message waiting indication.
AUTO DIAL
STORE
PAUSE
REDIAL
MESSAGE
1.1 Before Operating the Telephones
22 User Manual
INTERCOM:
Used to make or receive intercom calls.
Soft Buttons:
Used to select the item displayed on the
bottom of the display.
MONITOR:
Used for hands-free dialling. You can
monitor the party's voice in hands-free
mode.
AUTO ANS (Auto Answer)/MUTE:
Used to receive an incoming call in
hands-free mode or mute the microphone
during a conversation.
INTERCOM
INT’
MONITOR
AUTO ANS
MUTE
1.1 Before Operating the Telephones
User Manual 23
TRANSFER:
Used to transfer a call to another party.
HOLD:
Used to place a call on hold.
FLASH/RECALL:
Used to disconnect the current call and
make another call without hanging up.
This button also functions as a CANCEL
button while on-hook.
CONF (Conference):
Used to establish a multiple party
conversation.
TRANSFER
HOLD
FLASH/
RECALL
CONF
1.1 Before Operating the Telephones
24 User Manual
VOICE CALL/MUTE:
Used to monitor an intercom call
automatically, but it cannot be used for
hands-free conversations. It also mutes
the handset microphone during a
conversation.
Call Forwarding (FWD)/Do Not Disturb
(DND):
Used to perform Call Forwarding (FWD)
or Do Not Disturb (DND).
PROGRAM:
Used to enter and exit the Programming
mode.
ANSWER:
Used to answer an incoming call.
VOICE CALL
MUTE
FWD/DND
PROGRAM
PROG.
ANSWER
1.1 Before Operating the Telephones
User Manual 25
RELEASE:
Used to disconnect the line.
Navigator Key/Jog Dial/Volume Key:
Used to adjust the volume and the display
contrast or select desired items.
Programmable Feature (PF):
Located on the upper part of the Flexible
button array or on the DSS Console.
Assigns the desired button and used to
access the stored feature. Mostly used as
a One-touch Dialling button. (Only the "F
and number" may be shown on some
telephones.)
MODE:
Used to shift the display to access various
features.
SELECT:
Used to select the displayed item or to call
the displayed phone number.
SHIFT:
Used to access the second level of Soft
button features.
ENTER:
Used to confirm the selected item.
CANCEL:
Used to cancel the selected item.
PAG E :
Used to switch the page for the Self
Labelling feature. (KX-NT366 only)
RELEASE
VOL
(PF)
MODE
SELECT SHIFT
1.1 Before Operating the Telephones
26 User Manual
Customised Buttons
If the term is in parentheses like (Account) in this manual, it means a flexible button has been made into an
"Account" button. To customise, refer to "3.1.3 Customising the Buttons".
Button Feature
Loop-CO (L-CO)
Used to access an idle outside line for making outside calls.
Incoming outside calls from any outside line arrive at this button.
Group-CO (G-CO)
Used to access an idle outside line in a specified outside line group for making
outside calls.
Incoming calls from outside lines in the assigned outside line group arrive at
this button.
Single-CO (S-CO) Used to access a specified outside line for making or receiving outside calls.
Direct Station Selection (DSS)
Used to access an extension with one touch.
It is also possible to be changed to the other feature button.
One-touch Dialling Used to access a desired party or system feature with one touch.
Incoming Call Distribution
Group (ICD Group)
Used to access a specified incoming call distribution group for making or
receiving calls.
Message
Used to leave a message waiting indication or call back the party who left the
message waiting indication.
Message for Another
Extension
Used to have a Message button for another extension.
Call Forwarding (FWD)/Do Not
Disturb (DND)—Both calls
Used to forward all calls to a specified destination or refuse.
FWD/DND—Outside calls Used to forward outside calls to a specified destination or refuse.
FWD/DND—Intercom calls Used to forward intercom calls to a specified destination or refuse.
Group FWD—Both calls Used to forward all the calls to your group to a specified destination.
Group FWD—Outside calls Used to forward the outside calls to your group to a specified destination.
Group FWD—Intercom calls Used to forward the intercom calls to your group to a specified destination.
Account Used to enter an account code.
Conference Used to establish a multiple party conversation.
Terminate Used to disconnect the current call and make another call without hanging up.
External Feature Access (EFA)
Used to access special features offered by a host PBX or a telephone
company.
Call Charge Reference Used to check the total call charge for your own extension.
Call Park Used to park or retrieve a call in a preset parking zone.
Call Park (Automatic Park
Zone)
Used to park a call in an idle parking zone automatically.
Call Log Used to show the incoming call information.
Call Log for ICD Group Used to have a Call Log button for incoming call distribution group.
Log-in/Log-out Used to switch between the log-in and log-out mode.
1.1 Before Operating the Telephones
User Manual 27
Log-in/Log-out of a specified
group
Used to have a Log-in/Log-out button for another incoming call distribution
group.
Log-in/Log-out for all groups Used to have a Log-in/Log-out button for all groups.
Hurry-up
Used to transfer the longest waiting call in the queue of an incoming call
distribution group to the overflow destination.
Wrap-up Used to switch the wrap-up status, Ready and Not Ready mode.
System Alarm Used to confirm a PBX error.
Time Service (Day/Night/
Lunch/Break)
Used to switch the time service mode.
Answer Used to answer an incoming call.
Release
Used to disconnect the line during or after a conversation or to complete a Call
Transfer.
Toll Restriction/Call Barring
Used to change the toll restriction/call barring level of other extension users
temporarily.
ISDN Service Used to access an ISDN service.
Calling Line Identification
Restriction (CLIR)
Used to switch between the CLIP and CLIR services.
Connected Line Identification
Restriction (COLR)
Used to switch between the COLP and COLR services.
ISDN-Hold Used to transfer a call using telephone company.
Headset Used to talk using the headset.
Time Service Switching Mode
(Automatic/Manual)
Used to switch the time service mode, Automatic or Manual.
Two-way Record Used to record a conversation into your own mailbox.
Two-way Transfer Used to record a conversation into the mailbox of a specific extension.
One-touch Two-way Transfer
Used to record a conversation into the mailbox of a specific extension with one
touch.
Live Call Screening (LCS)
Used to monitor your own voice mailbox while an incoming caller is leaving a
message and, if desired, intercept the call.
Voice Mail Transfer Used to transfer a call to the mailbox of a specified extension.
Network Direct Station
Selection (NDSS)
Used to access an extension connected to other PBXs in the network with one
touch.
CTI Used to access CTI features.
Check-in Used to switch the room status of extensions from Check-out to Check-in.
Check-out Used to switch the room status of extensions from Check-in to Check-out.
Primary Directory Number
(PDN)
Used to make and receive both outside and intercom calls.
Secondary Directory Number
(SDN)
Used to show the current status of another extension, call the extension, and
pick up or transfer calls to it.
Button Feature
1.1 Before Operating the Telephones
28 User Manual
How to Follow the Steps
An example of system operation is shown below.
Calling Another Extension
To call an extension (Intercom Call)
The DSS button light shows the current status as follows:
Off: The extension is idle.
Red on: Your or another extension is using the line.
For quick operation
If you are an operator or dial some extensions frequently, DSS buttons are useful.
Customising Your Phone
3.1.3 Customising the Buttons
Create or edit a Direct Station Selection (DSS) button.
PT and SLT
PT/SLT/PS/SIP Extn.
Off-hook.
Talk.Dial extension number
or press DSS.
OR
extension no.
(DSS)
Feature title
Operation steps
The description of the
icons are explained on
"Icon Descriptions".
Conditions
Hints
Programming References: The related or required programming is noted.
To call using a directory, refer to "1.13.2 Using the Directories".
Hands-free Operation
You can make an intercom call and have a conversation in hands-free mode using the SP-
PHONE button.
3.1.2 Settings on the Programming Mode—Preferred Line Assignment—Outgoing
Select the seized line when going off-hook.
1.1 Before Operating the Telephones
User Manual 29
Connection Example
This diagram shows you a connection example.
External Sensor/
External Relay
Doorphone & Door Opener
External Music Source
Pager/
Speaker
Batteries
Voice Processing
System
KX-T7636/
KX-T7633
Computer
Computer
Printer
Router
Telephone Company
Pure IP-PBX
Computer
Cell
Station
Portable
Station
Wireless Phone
Fax Machine
Computer
USB
Analogue
Proprietary
Telephone
Digital
Proprietary
Telephone
ISDN Telephone
Amplifier
Computer
(Server)
Computer
Single Line
Telephone
Private IP
Network
DSS Console
DSS Console
KX-TDE100 KX-TDE200
IP Proprietary
Telephone
SIP (Session Initiation
Protocol) Extension
IP Softphone
KX-T7600 Digital
Proprietary
Telephone
KX-T7600 Digital
Proprietary
Telephone
1.2 Making Calls
30 User Manual
1.2 Making Calls
1.2.1 Basic Calling
– Calling Another Extension
– Calling an Outside Party
– Making a Call to a Private Network (TIE Line Access)
– Using an Account Code (Account Code Entry)
Calling Another Extension
To call an extension (Intercom Call)
• The DSS button light shows the current status as follows:
Off: The extension is idle.
Red on: Your or another extension is using the line.
• * You have to press the SDN button once or twice depending on the mode of the SDN button.
For details, refer to "1.5.1 Primary Directory Number (PDN)/Secondary Directory Number
(SDN) Extension".
• To call using a directory, refer to "1.13.2 Using the Directories".
• For quick operation
If you are an operator or dial some extensions frequently, DSS buttons are useful.
• Hands-free Operation
You can make an intercom call and have a conversation in hands-free mode using the SP-
PHONE button.
Customising Your Phone
• 3.1.2 Settings on the Programming Mode—Preferred Line Assignment—Outgoing
Select the seized line when going off-hook.
• 3.1.3 Customising the Buttons
Create or edit a Direct Station Selection (DSS) button.
PT and SLT
PT/SLT/PS/SIP Extn.
Off-hook.
Talk.Dial extension number,
or press DSS or SDN.
OR
extension no.
(DSS)
(SDN)
OR
*
1.2 Making Calls
User Manual 31
To call an operator (Operator Call)
You can call an extension or a group assigned as the operator.
Calling an Outside Party
You have to seize an outside line before dialling an outside phone number because external calls are made
via your PBX.
Select one of the following methods:
To select an idle outside line automatically (Automatic Line Access)
To select an idle outside line in the specified outside line group automatically (Outside Line
Group Access)
• The operator call number (default) varies depending on country/area.
• The automatic line access number (default) varies depending on country/area.
PT/SLT/PS/SIP Extn.
Off-hook.
Enter 9 or 0.
OR
0
9
PT/SLT/PS/SIP Extn.
Off-hook. Talk.
Dial outside phone
number.
Press L-CO or
enter automatic
line access number.
OR
0 9
(L-CO)
/
outside
phone no.
PT and SLT
PT/SLT/PS/SIP Extn.
Off-hook. Talk.
Press G-CO or enter outside line
group access number and then
outside line group number (2 digits).
Dial outside phone
number.
outside
phone no.
OR
(G-CO)
8
outside line
group no.
1.2 Making Calls
32 User Manual
To select the specified outside line
Making a Call to a Private Network (TIE Line Access)
You can access extensions connected to other PBXs in a private network.
To call
• Each of the S-CO button or G-CO button light shows the current status as follows:
Off: The line is idle.
Red on: The line is in use.
• You may be restricted from making a call to the specified outside party. To make a call, refer
to "1.2.7 Calling without Restrictions".
• To confirm number before dialling, you can enter a phone number and confirm it on the
display and then go off-hook. (Predialling)
• Call Charge Reference
You can confirm your total call charges by pressing the Call Charge Reference button.
• To make a call to another party without going on-hook, press the FLASH/RECALL button.
It will re-access the outside line and provide external dial tone. Pressing the Terminate button
will provide intercom dial tone. You can dial the new phone number without going on/off-hook.
• Hands-free Operation
You can make an outside call and have a conversation in hands-free mode using the SP-
PHONE button.
Customising Your Phone
• 3.1.2 Settings on the Programming Mode—Preferred Line Assignment—Outgoing
Select the seized line when going off-hook.
• 3.1.3 Customising the Buttons
Create or edit a Loop-CO (L-CO) button, a Group-CO (G-CO) button, a Single-CO (S-
CO) button, a Terminate button or a Call Charge Reference button.
PT and
PT/PS
Off-hook.
Talk.Press S-CO.
(S-CO)
Dial outside phone
number.
outside
phone no.
PT/SLT/PS/SIP Extn.
Off-hook.
Talk.
private phone no.
7
Dial extension number or
enter 7 and then dial private phone number.
OR
extension no.
*
*
1.2 Making Calls
User Manual 33
To call with one touch
Using an Account Code (Account Code Entry)
You may give a specified account code to extension users and check their telephone usage. You can specify
an account code for each client and check the call duration.
• * Which type of telephone number must be entered depends on the settings of your PBX.
• To start monitoring another PBX extension after customising an NDSS button, go off-
hook, press the NDSS button, and go on-hook.
The NDSS button light will show the current status as follows:
Off: The extension is idle.
Red on: The extension is busy.
Customising Your Phone
• 3.1.3 Customising the Buttons
Create or edit a Network Direct Station Selection (NDSS) button.
PT and SLT
PT/PS
Off-hook. Press NDSS.
Talk.
(NDSS)
PT/SLT/PS
/SIP Extn.
Enter #.
Off-hook.
account code
Enter account code
(max. 10 digits).
Press Account or
enter 49.
Dial outside
phone number.
outside
phone no.
Seize outside line before
entering outside phone number.
OR
94
(Account)
D.Tone
1.2 Making Calls
34 User Manual
• A Panasonic proprietary telephone extension user can enter an account code during a
conversation and when hearing reorder tone after the other party hangs up.
• Account codes may use the digits "0" through "9".
• Depending on the settings of your PBX, you may be required to enter an account code to
make an outside call.
• If you enter the wrong code, press the " " key and re-enter the account code.
• For your convenience, you can store the code with the phone number in the memory (e.g.,
Speed Dialling).
Customising Your Phone
• 3.1.3 Customising the Buttons
Create or edit an Account button.
1.2 Making Calls
User Manual 35
1.2.2 Easy Dialling
This is convenient for frequently dialled phone numbers.
– With a One-touch Button (One-touch Dialling)
– Using Numbers Stored at Your Extension (Personal Speed Dialling)
– Using Numbers Stored in the PBX (System Speed Dialling)
– To a Preset Number by Going Off-hook (Hot Line)
– Using a Preprogrammed Number (Quick Dialling)
With a One-touch Button (One-touch Dialling)
Using Numbers Stored at Your Extension (Personal Speed Dialling)
You can store up to 100 numbers at your extension for your personal use.
This feature is also known as Station Speed Dialling.
To store a phone number
You can store a phone number into the flexible button for one-touch operation.
Customising Your Phone
• 3.1.3 Customising the Buttons
Create or edit a One-touch Dialling button, store the desired phone number or feature
number.
Press One-touch
Dialling.
Off-hook.
PT/PS
(One-touch
Dialling)
Off-hook.
Enter personal speed
dialling number
(2 digits).
Enter #.
desired
phone no.
personal speed
dialling no.
Enter desired
phone number
(max. 32 digits).
PT/SLT
On-hook.
03
Enter 30.
Enter outside line access number
before outside phone number.
C.Tone
1.2 Making Calls
36 User Manual
To dial
Using Numbers Stored in the PBX (System Speed Dialling)
You can make calls using speed dialling numbers stored in the PBX.
• A SIP Extension user cannot store personal speed dialling numbers at his/her extension.
However, it is possible to use the personal speed dialling numbers that are stored in the PBX,
through system programming.
• To call using a directory, refer to "1.13.2 Using the Directories".
• To call using a directory, refer to "1.13.2 Using the Directories".
PT/SLT/SIP Extn.
Enter . Dial personal speed
dialling number (2 digits).
personal speed
dialling no.
Off-hook.
Press AUTO DIAL
or enter .
OR
AUTO DIAL
STORE
PT/SLT/PS/SIP Extn.
Off-hook.
Dial system speed
dialling number (3 digits).
system speed
dialling no.
Press AUTO DIAL
or enter .
OR
AUTO DIAL
STORE
1.2 Making Calls
User Manual 37
To a Preset Number by Going Off-hook (Hot Line)
You can make an outside call simply by going off-hook if you have preprogrammed your phone.
This feature is also known as Pickup Dialling.
To store a phone number
To set/cancel
To dial
• To call another party, dial the desired party's phone number before the preprogrammed
number is dialled.
• You should assign the intercom line as the seized line when going off-hook. (Preferred Line
Assignment—Outgoing)
• It is possible to increase the delay before Hot Line is activated through system programming.
This can be useful if you require more time after going off-hook to dial another telephone
number or extension number.
PT/SLT/PS
Enter #.
On-hook.
Off-hook.
Enter desired
phone number
(max. 32 digits).
desired
phone no.
Enter outside line access number
before outside phone number.
Enter
740
.
2
Enter
2
.
4 0
7
C.Tone
PT/SLT/PS
Off-hook.
On-hook.
Enter 1 to set
or 0 to cancel.
Set
Cancel
1
0
OR
Enter 740.
4 07
C.Tone
Off-hook.
PT/SLT/PS
1.2 Making Calls
38 User Manual
Using a Preprogrammed Number (Quick Dialling)
You can make a call simply by pressing the preprogrammed number for quick dialling.
Customising Your Phone
• 3.1.2 Settings on the Programming Mode—Preferred Line Assignment—Outgoing
Select the seized line when going off-hook.
• This is a useful feature for hotels.
For example, to dial Room Service, dial the digit "3", not the full extension number.
Off-hook.
Dial quick dialling
number (max. 8 digits).
PT and SLT
quick dialling no.
PT/SLT/PS/SIP Extn.
1.2 Making Calls
User Manual 39
1.2.3 Redial
This is convenient when calling the same outside party again.
– Redialling the Last Number You Dialled (Last Number Redial)
Redialling the Last Number You Dialled (Last Number Redial)
• Up to 32 digits can be stored and redialled.
• After pressing REDIAL, if you hear a busy tone again, press REDIAL to retry.
• Automatic Redial
To redial automatically, press the SP-PHONE button and then the REDIAL button, or press
the REDIAL button directly. It will keep trying the busy number until the called party answers
or until a specified timeout.
You can perform other tasks during dialling. To cancel, press the FLASH/RECALL button.
Some outside lines may not support this feature.
This feature is not available for the KX-T7665 and PS.
PT/SLT/PS/SIP Extn.
Off-hook.
Press REDIAL or enter #.
OR
REDIAL
1.2 Making Calls
40 User Manual
1.2.4 When the Dialled Line is Busy or There is No Answer
– Reserving a Busy Line (Automatic Callback Busy)
– Setting Callback on an ISDN Line (Completion of Calls to Busy Subscriber [CCBS])
– Sending a Call Waiting Notification (Call Waiting)
– Leaving a Message Waiting Indication/Calling Back the Caller Who Left an Indication (Message
Waiting)
– Joining an Existing Call (Executive Busy Override)
– Monitoring Another Extension (Call Monitor)
– To an Extension Refusing the Call (DND Override)
Reserving a Busy Line (Automatic Callback Busy)
You can set the telephone to receive callback ringing:
• when a dialled extension becomes idle.
• when your desired outside line that is in use by another extension becomes idle.
You cannot set Automatic Callback Busy for a busy party outside of the PBX.
When you answer the callback ringing:
• For an outside call: The line is seized.
• For an intercom call: The called extension starts ringing automatically.
To set (for both extension and outside line)
To answer the callback ringing from an idle extension
PT/SLT/PS
While hearing a busy tone
Enter 6.
6
On-hook.
C.Tone
Off-hook.
PT/SLT/PS
Talk.
While hearing a callback ringing
R.B.Tone
1.2 Making Calls
User Manual 41
To answer the callback ringing from an idle outside line
To cancel callback ringing (Automatic Callback Busy Cancel)
Setting Callback on an ISDN Line (Completion of Calls to Busy
Subscriber [CCBS])
You can set the telephone to receive callback ringing when a busy called party on an ISDN line becomes
free.
When you answer the callback ringing, the called party's telephone number is automatically dialled.
• If you do not answer the callback ringing within 10 seconds, this feature will be cancelled.
Off-hook.
PT/SLT/PS
Talk.
Dial outside phone
number.
outside
phone no.
While hearing a callback ringing
Off-hook.
PT/SLT/PS
On-hook.
4 6
Enter 46.
C.Tone
PT/SLT/PS
On-hook.
While hearing a busy tone
Enter 6.
6
C.Tone
1.2 Making Calls
42 User Manual
To answer while hearing a callback ringing
To cancel (CCBS Cancel)
Sending a Call Waiting Notification (Call Waiting)
You can inform the called party that your call is waiting.
This feature is also known as Busy Station Signalling (BSS).
• If you do not answer within a specified time period, this feature will be cancelled.
• Availability of this feature depends on the ISDN service of your telephone company.
• Depending on the type of the other party's telephone, you may be able to talk to the other
party using the speaker and the microphone (Off-hook Call Announcement [OHCA]), or you
can send a call announcement through the handset (Whisper OHCA), if they are having
another conversation using the handset.
Refer to "1.8.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/
Whisper OHCA)".
• Depending on system programming and the called extension's setting, a call waiting tone may
be sent automatically without performing the operation above. For details, refer to "Automatic
Call Waiting" in "3.1.2 Settings on the Programming Mode".
PT/SLT/PS
Off-hook.
Off-hook.
PT/SLT/PS
On-hook.
4 6
Enter 46.
C.Tone
PT/SLT/PS
Enter 1.
While hearing a busy tone
1
1.2 Making Calls
User Manual 43
Leaving a Message Waiting Indication/Calling Back the Caller Who
Left an Indication (Message Waiting)
For a caller
To leave a message waiting indication
To leave/cancel a message waiting indication
For a caller
When the called extension is busy or does not answer your call, you
can leave a notification so that the called party may call you back.
For a called extension
As a message receiver, the Message button light or Message/Ringer
Lamp lets you know that a call has been received. If you receive
notification, you can call the caller back by a simple operation.
• When making a call to SIP Extensions, you cannot leave a message waiting notification. If
you perform the operation to leave a message waiting notification to a SIP Extension, you will
hear a reorder tone.
PT/SLT/PS
Press MESSAGE
or enter 4.
On-hook.
When the called extension is busy or does not answer
OR
4
MESSAGE
C.Tone
PT and SLT
PT/SLT/PS
Off-hook.
Enter 1 to leave
or 0 to cancel.
On-hook.
Enter desired
extension number.
Leave
Cancel
1
0
OR
07
Enter 70.
desired
extension no.
C.Tone
1.2 Making Calls
44 User Manual
For a called extension
To check the left message and call back
To call back
To clear message waiting indications left on your extension
• The Message button light or Message/Ringer Lamp shows the current status as follows:
Off: No message
Red on: You have a message.
• The display shows the messages starting with the most recent call.
• At a called extension, the MESSAGE button allows you to clear message waiting indications
if you do not want to call the callers back. To clear, press the MESSAGE button and then press
the soft button.
• On your PT, you can establish one or more Message for Another Extension buttons. These
buttons can accept the message waiting notification of other extensions or various incoming
call distribution groups.
In other words, you can monitor the message waiting notifications of other telephones.
• A single line telephone extension user will receive a special dial tone as message waiting
notification when going off-hook.
• The message waiting lamp of a single line telephone can also let you know that you have a
message in the same way as the Message button.
While on-hook
PT/PS
Press MESSAGE
until the desired
extension appears.
Off-hook.
Talk.
MESSAGE
Off-hook.
Press MESSAGE or enter 70 and then 2.
PT/SLT/PS
Talk.
OR
MESSAGE
0
2
7
PT/SLT/PS
Off-hook.
Enter 0.
On-hook.
Dial your
extension number.
0
07
Enter 70.
your
extension no.
C.Tone
1.2 Making Calls
User Manual 45
Joining an Existing Call (Executive Busy Override)
The preprogrammed extension can call someone who is busy on the telephone and establish a three-party
conversation.
To join an intercom call
To join an outside call
Customising Your Phone
• 3.1.3 Customising the Buttons
Create or edit a Message button or Message for Another Extension button.
Enter 3.
3
PT/SLT/PS
Talk.
C.Tone
During a conversation
C.Tone
Talk.
A three-party conversation
is now established.
Parties in the conversation
Party joining the call
Off-hook.
B. Tone
Dial extension number,
PDN, or SDN.
extension no.
OR
(SDN)
(PDN)
OR
Off-hook.
Press red CO, PDN, or SDN.
Enter 3.
PT/PS
Talk.
3
B. Tone C.Tone
Parties in the conversation
Party joining the call
During a conversation
C.Tone
Talk.
A three-party conversation
is now established.
(CO)
OR
(SDN)
(PDN)
OR
1.2 Making Calls
46 User Manual
For the originating extension
To talk to each party alternately
Monitoring Another Extension (Call Monitor)
The preprogrammed extension can monitor another extension.
To monitor
• To join another conversation, you must have Executive Busy Override enabled at your
extension through COS programming.
• It is possible for an originating extension to leave a three-party conversation with an outside
party and let the two other parties talk by simply going on-hook.
• Executive Busy Override is not available when making a call to a SIP Extension.
• You can also deny others the possibility of joining your conversation (Default: Allow). Refer to
"1.8.7 Preventing Other People from Joining Your Conversation (Executive Busy Override
Deny)".
Talk to the
other party.
During a conversation
PT/PS
Press TRANSFER.
TRANSFER
To continue
PT/SLT/PS
Enter 5.
5
B.Tone
Off-hook.
C.Tone
Monitoring starts
Press red DSS, PDN, or SDN,
or dial extension number.
extension no.
(DSS)
(SDN)
OR
OR
(PDN)
OR
1.2 Making Calls
User Manual 47
To an Extension Refusing the Call (DND Override)
The preprogrammed extension can call someone who has set the DND feature.
Enter 1.
PT/SLT/PS
Talk.
R.B.Tone
1
extension no.
Dial extension
number.
DND Tone
Off-hook.
1.2 Making Calls
48 User Manual
1.2.5 Accessing the ISDN Service (ISDN Service Access)
To access
You can access services provided by the ISDN.
• Availability of features depends on the ISDN service of your telephone company.
Customising Your Phone
• 3.1.3 Customising the Buttons
Create or edit an ISDN Service button.
Off-hook.
On-hook.
PT/PS
Press ISDN service.
Or press ISDN service and then enter service code and
then press ISDN service again.
outside line
Seize outside line.
(If all required digits are stored.)
(Requires to dial
additional digits.)
service code
OR
(ISDN Service)
(ISDN Service) (ISDN Service)
1.2 Making Calls
User Manual 49
1.2.6 Alternating the Calling Method (Alternate Calling—Ring/
Voice)
To change the method
The caller can alternate the alerting method, either ring or
voice, when making an intercom call.
On the other hand, any extension can set the alerting method,
either ring or voice, when receiving an intercom call.
Ringing (Default): You can call the other party with a ring
tone.
Voice-calling: You can talk to the other party immediately
after confirmation tone.
• Voice-calling from a SIP Extension is not available.
• If the called party uses a SIP Extension, single line telephone (SLT) or portable station (PS),
Voice-calling is not available.
• This feature is not available when the called party's telephone is in the Voice Call Deny mode.
Customising Your Phone
• 3.1.2 Settings on the Programming Mode—Alternate Receiving—Ring/Voice
Select the alerting method, either ring or the other party's voice.
Ring
Ring
Hello
OR
After dialling
Enter .
PT/SLT/PS
Talk.
C.Tone
1.2 Making Calls
50 User Manual
1.2.7 Calling without Restrictions
– Using Your Calling Privileges at Another Extension (Remote COS Access)
Using Your Calling Privileges at Another Extension (Remote COS
Access)
You can use your calling privileges (Class of Service) at another extension. You may override restrictions
which have been set. To use this feature, an original extension number and an extension PIN (Personal
Identification Number) are required. You can make a call by entering a verification code and verification code
PIN.
To call (Walking COS)
To call with a verification code (Verification Code Entry)
Off-hook.
PT/SLT/PS/SIP Extn.
74
Enter 47.
extension PIN
extension no.
your
extension no.
extension no.
desired
phone no.
Dial your
extension number.
Enter extension PIN
(max. 10 digits).
If a wrong extension PIN is
entered, you hear an alarm tone.
Dial desired
phone number.
Seize outside line before entering
outside phone number.
C.Tone &
D.Tone
PIN: Personal Identification Number
Off-hook.
PT/SLT/PS/SIP Extn.
74
Enter 47.
Enter .
verification code PIN
verification code
Enter verification code
(max. 4 digits).
Enter verification code
PIN (max. 10 digits).
If a wrong verification code PIN is
entered, you hear an alarm tone.
extension no.
desired
phone no.
Dial desired
phone number.
Seize outside line before entering
outside phone number.
C.Tone &
D.Tone
PIN: Personal Identification Number
1.2 Making Calls
User Manual 51
1.2.8 To Access Another Party Directly from Outside (Direct
Inward System Access [DISA])
– Calling through DISA
Calling through DISA
To call an extension
When outside callers access extensions in the PBX, a
prerecorded message greets the caller and gives information
about how to access an extension. You do not need the
operator's assistance.
You may be able to access system features or call an outside
party with your password depending on the security mode.
Dial DISA
phone number.
DISA
phone no.
From Outside Telephone
In No Security Mode/Trunk Security Mode
Off-hook.
Dial DISA
phone number.
Enter extension PIN or
verification code PIN (max.10 digits).
DISA
phone no.
In All Security Mode
Off-hook.
74
Enter 47.
Dial your extension number,
or enter
and then verification code.
your
extension no.
verification
code
OR
Dial desired
extension number.
desired
extension no.
Dial desired
extension number.
desired
extension no.
extension PIN
verification code PIN
OR
R.B.Tone &
DISA message
R.B.Tone &
DISA message
C.Tone &
D.Tone
PIN: Personal Identification Number
*
1.2 Making Calls
52 User Manual
To call an outside party
To retry
• * Callers from preprogrammed outside numbers can access the PBX through DISA without a
password (extension PIN/verification code PIN) (DISA Automatic Walking COS).
In No Security Mode
Dial
DISA
phone number
.
In Trunk Security Mode/All Security Mode
From Outside Telephone
DISA
phone no.
Off-hook.
Off-hook.
74
Enter 47.
Seize outside line before dialling
outside phone number.
Dial outside phone
number.
outside
phone no.
Seize outside line before dialling
outside phone number.
Dial outside phone
number.
outside
phone no.
R.B.Tone &
DISA message
R.B.Tone &
DISA message
Dial
DISA
phone number.
Dial your extension number,
or enter
and then verification
code.
Enter extension PIN or
verification code PIN
(max.10 digits).
extension PIN
OR
C.Tone &
D.Tone
DISA
phone no.
PIN: Personal Identification Number
*
your
extension no.
verification
code
OR
verification code PIN
Dial
phone number.
To dial a different number during a conversation with an outside party or
while hearing the ringback, reorder, or busy tone
Enter .
phone no.
Dial a line access number as the first
digit when calling an outside party.
From Outside Telephone
DISA
message
1.2 Making Calls
User Manual 53
• WARNING
There is a risk that fraudulent telephone calls will be made using the Outside-to-
Outside Call feature of DISA.
The cost of such calls will be billed to the owner/renter of the PBX.
To protect the PBX from this kind of fraudulent use, we strongly recommend:
a) Enabling DISA security (Trunk Security or All Security).
b) Keeping your passwords (verification code PIN/extension PIN) secret.
c) Selecting complex, random PINs that cannot be easily guessed.
d) Changing PINs regularly.
• Time limit
Both parties will hear an alarm tone fifteen seconds before the specified time limit. To extend,
press any dial button except .
• If Built-in Automated Attendant service is set, you can access the desired extension
simply by pressing a single digit (0–9) from the options given the prerecorded message.
1.2 Making Calls
54 User Manual
1.2.9 Setting Your Telephone from Another Extension or
through DISA (Remote Setting)
You can set the following features on your telephone from another extension or through DISA.
• Call Forwarding (FWD)/Do Not Disturb (DND)
• Changing the Log-in/Log-out Status of Extensions
• Absent Message
• Extension Dial Lock
• Time Service—Changing the Time Mode (Day/Night/Lunch/Break)
From another extension
Through DISA
Off-hook.
PT/SLT/PS
Enter 47.
extension PIN
extension no.
your
extension no.
extension no.
desired
feature no.
Dial your
extension number.
Enter extension PIN
(max. 10 digits).
If a wrong extension PIN is
entered, you hear an alarm tone.
Dial desired
feature number.
74
C.Tone &
D.Tone
PIN: Personal Identification Number
Off-hook.
Enter 47.
Dial your
extension number.
Enter extension PIN
(max. 10 digits).
If a wrong extension PIN is
entered, you hear an alarm tone.
Dial desired
feature number.
74
Dial
DISA
phone number.
DISA
phone no.
extension no.
your
extension no.
R.B.Tone &
DISA message
extension PIN
extension no.
desired
feature no.
C.Tone &
D.Tone
PIN: Personal Identification Number
From Outside Telephone
1.3 Receiving Calls
User Manual 55
1.3 Receiving Calls
1.3.1 Answering Calls
• Hands-free Operation
You can receive a call and have a conversation in hands-free mode using the SP-PHONE
button.
Customising Your Phone
• 3.1.2 Settings on the Programming Mode—
Preferred Line Assignment—Incoming
Select the seized line when going off-hook.
Alternate Receiving—Ring/Voice
Select the alerting method, either ring or the other party's voice.
• 3.1.3 Customising the Buttons
Create or edit an Incoming Call Distribution Group (ICD Group), Primary Directory
Number (PDN), or Secondary Directory Number (SDN) button.
Talk.
Off-hook.
Select one of the following methods:
· Lift the handset to receive the preferred line.
(Default: Ringing line is selected.)
· Press the SP-PHONE button.
· Press the flashing CO, INTERCOM, ICD Group, PDN, or SDN button directly.
· Press the ANSWER button.
PT/SLT/PS/SIP Extn.
1.3 Receiving Calls
56 User Manual
1.3.2 Answering Hands-free (Hands-free Answerback)
To set/cancel
You can answer an incoming call without going off-hook as soon as the line is connected.
When an intercom call arrives, you will hear the caller talking without the phone ringing.
When an outside call arrives, you will hear the caller talking after a preprogrammed number
of rings. Hands-free Answerback for outside calls requires system programming.
• The AUTO ANS button light shows the current status as follows:
Off: Not set
Red on: Set
• PS users: Refer to "Operating Instructions" for PS.
Press
AUTO ANS.
While on-hook
PT
AUTO ANS
MUTE
1.3 Receiving Calls
User Manual 57
1.3.3 Answering a Call Ringing at Another Telephone (Call
Pickup)
– Answering a Call from Another Telephone (Call Pickup)
– Denying Other People the Possibility of Picking Up Your Calls (Call Pickup Deny)
Answering a Call from Another Telephone (Call Pickup)
You can answer an incoming call that is ringing at another extension or group from your phone without
leaving your desk.
The following types of pickup are available:
Group Call Pickup: Picks up a call within your group.
Directed Call Pickup: Picks up a specified extension's call.
Denying Other People the Possibility of Picking Up Your Calls (Call
Pickup Deny)
You can deny or allow other people to pick up your calls.
• If you receive a call waiting tone, you can ask a third party to pick up your second call with
Directed Call Pickup.
PT/SLT/PS
Off-hook.
Press flashing DSS.
Enter 40 and then dial group number (2 digits).
Or enter 41 and then dial extension number.
Talk.
Group
Directed
4 0
OR
14
group no.
extension no.
OR
(DSS)
C.Tone
Off-hook.
On-hook.
Enter 1 to deny
or 0 to allow.
PT/SLT/PS
Deny
Allow
1
0
OR
Enter 720.
2 07
C.Tone
1.3 Receiving Calls
58 User Manual
1.3.4 Answering a Call via an External Speaker (Trunk Answer
From Any Station [TAFAS])
You can be notified of incoming outside calls through an external speaker. These calls can be answered
from any extension.
Through an external speaker
• You can also receive a paging announcement via a speaker with this operation.
Off-hook.
Dial speaker
number (1 digit).
speaker no.
PT/SLT/PS
Talk.
While hearing a tone
Enter 42.
24
C.Tone
1.3 Receiving Calls
User Manual 59
1.3.5 Using the ANSWER/RELEASE Button
To answer
To transfer a call
To talk to a waiting caller
The ANSWER and RELEASE buttons are convenient for operators using headsets.
With the ANSWER button, you can answer all incoming calls.
With the RELEASE button, you can disconnect the line during or after a conversation, or
complete transferring a call.
Press ANSWER.
Talk.
PT
ANSWER
PT
During a conversation
Press DSS or dial desired
phone number.
The called
party answers.
Seize outside line before
dialling outside phone number.
OR
(DSS)
desired
phone no.
Press TRANSFER.
TRANSFER
Press RELEASE.
RELEASE
Press ANSWER.
Talk.
PT
While hearing a call waiting tone
ANSWER
1.3 Receiving Calls
60 User Manual
To transfer an outside call to an extension with a one-touch operation
To end a conversation
Customising Your Phone
• 3.1.3 Customising the Buttons
Create or edit an Answer button or a Release button.
Press DSS.
PT
During a conversation
Press RELEASE.
The called
party answers.
The other party is placed on hold and the
destination extension is called immediately.
(DSS)
RELEASE
Press RELEASE.
PT
During a conversation
RELEASE
1.3 Receiving Calls
User Manual 61
1.3.6 Identifying Malicious Calling Parties (Malicious Call
Identification [MCID])
You can ask your telephone company to trace a malicious calling party during a conversation or after the
calling party hangs up.
You will receive the information on the malicious call later on.
To request MCID
• Availability of this feature depends on the ISDN service of your telephone company.
Talk or on-hook.
During a conversation or when hearing a reorder tone after the calling party hangs up.
PT/SLT/PS
Enter 7 3.Press TRANSFER or
Recall/hookswitch.
OR
7 3
OR
OR
TRANSFER
C.Tone
1.4 During a Conversation
62 User Manual
1.4 During a Conversation
1.4.1 Transferring a Call (Call Transfer)
– Transferring to an Extension in the PBX
– Transferring to an Outside Party Using the PBX Service
– Transferring a Call Using the ISDN Service (Call Transfer [CT]—by ISDN)
Transferring to an Extension in the PBX
To transfer
• You can transfer a held call without talking, and go on-hook even if the transferred party does
not answer the call. (Not available for SIP Extensions.)
If a transferred call is not answered within a specified time, it will ring at a preprogrammed
extension, if set, or at your extension again. If you are off-hook at that time, you will hear an
alarm tone. If an outside call is not answered within a specified time, it is automatically
disconnected.
• For users of SIP Extensions:
– Even if your telephone has a TRANSFER button, you cannot use it to transfer calls.
Please make sure to use the HOLD button.
– The transfer operation for SIP Extension users may differ from the steps in this section,
and may vary depending on the type of telephone being used.
Press DSS or dial
extension number.
On-hook.
Talk.
During a conversation
This step can be omitted.
PT/PS
Press
TRANSFER.
extension no.
OR
(DSS)
TRANSFER
C.Tone
1.4 During a Conversation
User Manual 63
To transfer with one touch (One-touch Transfer)
• * Instead of going on-hook, if you press the HOLD button once or twice (depending on the
telephone being used), you can return to the held call, and the call with the transferred party
will be disconnected.
• When you are not at your desk or not in the office and receive a forwarded outside call, for
example on your cellular phone, it is possible to transfer the call to an extension in the PBX
by pressing # + desired extension number (if enabled through system programming).
• For the transfer operation using an SDN button, refer to "1.5.1 Primary Directory Number
(PDN)/Secondary Directory Number (SDN) Extension".
Dial
extension number.
On-hook.
Talk.
During a conversation
SLT
Press Recall/
hookswitch.
extension no.
OR
C.Tone
This step can be omitted.
Dial
extension number.
On-hook.
Talk.
During a conversation
SIP Extn.
extension no.
HOLD
Press HOLD.
*
During a conversation with an outside party
PT/PS
Press DSS.
(DSS)
On-hook.
Talk.
This step can be omitted.
1.4 During a Conversation
64 User Manual
Transferring to an Outside Party Using the PBX Service
Some extensions may be restricted from performing this feature.
• System programming is required to use the One-touch Transfer feature during a conversation
with an extension.
On-hook.Talk.
Seize outside line.
During a conversation
PT/PS
Press TRANSFER. Dial outside phone
number.
outside line
outside
phone no.
OR
TRANSFER
C.Tone
On-hook.
Talk.Seize outside line.
During a conversation
SLT
Press Recall/hookswitch.
Dial outside phone
number.
outside line
outside
phone no.
OR
C.Tone
On-hook.Talk.
Seize outside line.
During a conversation
SIP Extn.
Dial outside phone
number.
outside line
outside
phone no.
HOLD
Press HOLD.
*
1.4 During a Conversation
User Manual 65
Transferring a Call Using the ISDN Service (Call Transfer [CT]—by
ISDN)
• * Instead of going on-hook, if you press the HOLD button once or twice (depending on the
telephone being used), you can return to the held call, and the call with the transferred party
will be disconnected.
• Time limit
Both the caller and the transferred party will hear an alarm tone fifteen seconds before a
specified time period, and the call will be disconnected.
• To return to the held call before the destination answers, press the TRANSFER button,
corresponding CO, ICD Group or INTERCOM button, or the hookswitch.
Customising Your Phone
• 3.1.3 Customising the Buttons
Create or edit a Direct Station Selection (DSS) button.
During a conversation
PT/PS
Press ISDN-Hold.
(ISDN-Hold)
Dial phone number.
phone no.
Talk.
On-hook.
This step can be omitted.
Dial
phone number.
phone no.
PT/PS
Talk.
During a conversation
On-hook.
Enter 62.
26
Press
TRANSFER.
OR
TRANSFER
C.Tone
This step can be omitted.
1.4 During a Conversation
66 User Manual
• To retrieve the held call, press the TRANSFER button, Recall/hookswitch.
• Even if you go on-hook while transferring a call, it is transferred.
• After the call is transferred, the line becomes idle.
Customising Your Phone
• 3.1.3 Customising the Buttons
Create or edit an ISDN-Hold button.
Dial phone number.
phone no.
SLT
Talk.
During a conversation
On-hook.
Enter 62.
26
Press Recall/
hookswitch.
C.Tone
This step can be omitted.
1.4 During a Conversation
User Manual 67
1.4.2 Holding a Call
– Holding
– Holding in a System Parking Zone (Call Park)
Holding
There are two types of hold. The difference between them is that other people can retrieve your held call
(Regular Hold) or not (Exclusive Call Hold). As they can be alternated, ask your manager what the current
mode is.
To hold (Call Hold)
• For users of SIP Extensions:
The holding operation for SIP Extension users may differ from the steps in this section, and
may vary depending on the type of telephone being used.
On-hook.
During a conversation
PT/PS
Press HOLD, or press TRANSFER and
then enter 50.
C.Tone
OR
05
TRANSFER
HOLD
C.Tone
SLT
During a conversation
On-hook.
Enter 50.
Press Recall/
hookswitch.
05
C.Tone
SIP Extn.
During a conversation
On-hook.
HOLD
Press HOLD.
1.4 During a Conversation
68 User Manual
To retrieve a call (Call Hold Retrieve)
Off-hook.
Off-hook.
Press DSS or dial
holding extension
number.
Off-hook.
At the holding extension (Call Hold Retrieve)
To retrieve an outside call from another extension—only Regular Hold
(Call Hold Retrieve–Specified with a held line number)
To retrieve an intercom call or outside call from another extension—only Regular Hold
(Call Hold Retrieve–Specified with a holding extension number)
PT/SLT/PS
Talk.
Talk.
Talk.
Press CO, or enter 53 and then held line number (3 digits).
Enter 51.
holding
extension no.
OR
(DSS)
15
Press flashing CO or INTERCOM,
or enter 50.
C.Tone
(CO)
held line no.
3
5
OR
A confirmation
tone is heard.
0
5
OR
(CO)
OR
INTERCOM
A confirmation
tone is heard.
SIP Extn.
HOLD
Press HOLD.
Off-hook.
Talk.
1.4 During a Conversation
User Manual 69
Holding in a System Parking Zone (Call Park)
You can put a call on hold in a common parking zone of the PBX so that any extension can retrieve the
parked call. You can use this feature as a transferring feature.
A call can be put into either a specified parking zone (Specified) or any idle parking zone (Auto). If a Call
Park button and Call Park (Automatic Park Zone) button have been established, you can select either way
to park by simply pressing the corresponding button.
When a call is parked automatically, or more than one call has been parked at the same time, you need to
specify the parking zone number to retrieve the required call.
To set
• The CO or INTERCOM button light shows the current status as follows:
– Regular Hold mode
Flashing green slowly: Your held call
Flashing red: Another extension's held call
– Exclusive Call Hold mode
Flashing green moderately: Your held call
Red on: Another extension's held call
• If a call is not retrieved within a specified time, you will hear an alarm as a reminder (Hold
Recall).
If an outside call is not answered within a specified time, it is automatically disconnected.
• Hold Mode Change (PT only)
After pressing the HOLD button, if you press the HOLD button again, the status switches from
the Regular Hold mode to the Exclusive Call Hold mode or from the Exclusive Call Hold mode
to the Regular Hold mode.
• If Automatic Call Hold has been preprogrammed, you can put the current call on hold
automatically by pressing another CO, ICD Group or INTERCOM button to make or answer
another call.
• For the Call Hold Retrieve operation using a PDN/SDN button, refer to "1.5.1 Primary
Directory Number (PDN)/Secondary Directory Number (SDN) Extension".
During a conversation
Press Call Park.
PT/PS
(Call Park)
1.4 During a Conversation
70 User Manual
To retrieve (Call Park Retrieve)
Enter a specified parking
zone number (2 digits) or press
to park at an idle parking zone
automatically.
During a conversation
Press TRANSFER.
PT/PS
On-hook.
Enter 52.
parking zone no.
OR
Specified
Auto
If you hear a busy tone, enter another
parking zone number or press again.
25
TRANSFER
C.Tone
During a conversation
Press Recall/
hookswitch.
OR
SLT
On-hook.
If you hear a busy tone, enter another
parking zone number.
Enter 52. Enter a specified parking
zone number (2 digits).
parking zone no.
25
C.Tone
Press a flashing
Call Park.
PT/PS
(Call Park)
Off-hook.
Enter 52. Dial stored parking
zone number
(2 digits).
stored parking
zone no.
PT/SLT/PS
Talk.
25
C.Tone
1.4 During a Conversation
User Manual 71
• If a call is parked automatically, confirm the parking zone number on the display.
• If a call is not retrieved within a specified time, you will hear an alarm as a reminder (Call
Park Recall).
If an outside call is not answered within a specified time, it is automatically disconnected.
• If you hear a reorder tone when retrieving a parked call, there is no held call. Confirm the
stored parking zone number.
• After you park a call, you can perform other operations.
Customising Your Phone
• 3.1.3 Customising the Buttons
Create or edit a Call Park button or Call Park (Automatic Park Zone) button.
1.4 During a Conversation
72 User Manual
1.4.3 Talking to Two Parties Alternately (Call Splitting)
When talking to one party while the other party is on hold, you can swap the calls back and forth
(alternately).
To alternate between the parties leaving one party on hold temporarily
PT/PS
During a conversation
Press TRANSFER.
Talk to the
other party.
Talk to the
original party.
TRANSFER
Press DSS or dial the other
party's extension number.
Press TRANSFER.
extension no.
OR
(DSS)
OR
TRANSFER
C.Tone
The other party will be on hold.
SLT
During a conversation
Talk to the
other party.
Talk to the
original party.
Dial the other party's
extension number.
Press Recall/
hookswitch.
extension no.
OR
Press Recall/
hookswitch.
OR
C.Tone
The other party will be on hold.
1.4 During a Conversation
User Manual 73
To leave the conversation and then let the two parties talk
PT/PS
Press DSS or dial the other
party's extension number.
Talk to the
other party.
During a conversation
Press TRANSFER.
extension no.
OR
(DSS)
OR
TRANSFER
Press TRANSFER.
OR
TRANSFER
C.Tone
On-hook.
SLT
Dial the other party's
extension number.
Talk to the
other party.
During a conversation
Press Recall/
hookswitch.
extension no.
OR
C.Tone
On-hook.
Press Recall/
hookswitch.
OR
1.4 During a Conversation
74 User Manual
1.4.4 Answering Call Waiting
– Answering Call Waiting in the PBX
– Answering Call Waiting from the Telephone Company
Answering Call Waiting in the PBX
During a conversation, a call waiting tone or voice announcement through the speaker or the handset occurs
when an outside call has been received or another extension is letting you know a call is waiting. You must
activate this feature to use it. (Default: Disable—No call [Intercom calls]/No tone [Outside calls])
You can answer the second call by disconnecting (1) or holding (2) the current call.
1. To disconnect the current call and then talk to the new party
2. To hold the current call and then talk to the new party
PT/SLT/PS
While hearing a tone
Off-hook.
On-hook.
Talk to the
new party.
PT/PS
Press HOLD.
While hearing a tone
Disregard this step if both
parties are extensions.
Press CO, ICD Group, PDN,
SDN, or INTERCOM.
HOLD
Talk to the
new party.
OR
(CO)
INTERCOM
(ICD Group)
OR
(SDN)
(PDN)
OR
OR
1.4 During a Conversation
User Manual 75
After talking to the new party (second call), you can disconnect (2.1) or hold (2.2) it and then retrieve
the first call.
2.1 To disconnect the second call and then talk to the original party
SLT
While hearing a tone
Enter 50.
0
5
Talk to the
new party.
Press Recall/hookswitch.
C.Tone
PT/PS
During a conversation
Off-hook.On-hook. Talk to the
original party.
Press CO, ICD Group, PDN,
SDN, or INTERCOM.
OR
(CO)
INTERCOM
(ICD Group)
OR
(SDN)
(PDN)
OR
OR
PT/SLT/PS
During a conversation
Off-hook.
On-hook.
Talk to the
original party.
Enter 50.
0
5
C.Tone
1.4 During a Conversation
76 User Manual
2.2 To hold the second call and then talk to the original party
After holding it, you can talk to the original party. Then, you can disconnect it and then talk to the new party
again.
PT/PS
Press HOLD.
During a conversation
Disregard this step if both
parties are extensions.
HOLD
Talk to the
original party.
Off-hook.
On-hook.
Talk to the
new party.
Press CO, ICD Group, PDN,
SDN, or INTERCOM.
OR
(CO)
INTERCOM
(ICD Group)
OR
(SDN)
(PDN)
OR
OR
Press CO, ICD Group, PDN,
SDN, or INTERCOM.
OR
(CO)
INTERCOM
(ICD Group)
OR
(SDN)
(PDN)
OR
OR
SLT
During a conversation
Enter 50.
0
5
Talk to the
original party.
Press Recall/
hookswitch.
Off-hook.
On-hook.
Talk to the
new party.
Enter 50.
0
5
C.Tone
C.Tone
1.4 During a Conversation
User Manual 77
Answering Call Waiting from the Telephone Company
This is an optional telephone company service. You can receive a call waiting tone and the caller's
information. For details, consult your telephone company.
• Depending on the type of your telephone, you may be able to talk to the other party using
the speaker and the microphone (Off-hook Call Announcement [OHCA]), or you can receive
an announcement through the handset (Whisper OHCA), if you are having a conversation
using the handset.
Refer to "1.8.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/
Whisper OHCA)".
• The caller's name or number is displayed for five seconds in fifteen second intervals while
waiting to be answered.
Customising Your Phone
• 3.1.2 Settings on the Programming Mode—Call Waiting Tone Type Selection
If you select "Tone 1", you will hear the same tone for Call Waiting from an outside party
and an extension. If you select "Tone 2", you will hear different tones for Call Waiting from
an outside party and an extension.
• To return to the original party, repeat the operation.
• In this case, the FLASH/RECALL button on proprietary telephones must be set to External
Feature Access (EFA) mode through system programming.
Customising Your Phone
• 3.1.3 Customising the Buttons
Create or edit an External Feature Access (EFA) button.
Default
(Tone 1)
Special Tones
(Tone 2)
15 s
5 s
OR
While hearing a tone
PT/PS
While hearing a tone
PT/SLT/PS
Press FLASH/RECALL
or EFA.
Enter 60.
6 0
Press TRANSFER
or Recall/hookswitch.
OR
OR
TRANSFER
FLASH/
RECALL
OR
(EFA)
1.4 During a Conversation
78 User Manual
1.4.5 Multiple Party Conversation
– Adding Other Parties during a Conversation (Conference)
– Leaving a Conference (Unattended Conference)
– Leaving a Conference (Leaving Three-party Conference)
– Letting a Third Party Join Your Call (Privacy Release)
– Adding a Third Party during a Conversation Using the ISDN Service (Three-party Conference [3PTY]—
by ISDN)
Adding Other Parties during a Conversation (Conference)
You can add one or more parties to your conversation.
To establish a conference call
Press CONF
or TRANSFER.
Press CONF.Dial desired phone
number.
Seize outside line before
dialling outside phone number.
PT/PS
Talk with multiple
parties.
During a conversation
desired
phone no.
Talk to the
new party.
CONF
OR
CONF
TRANSFER
C.Tone
C.Tone
Dial desired
phone number.
desired
phone no.
PT/PS
Talk with multiple parties.
Enter 3.
Press TRANSFER.
Talk to the
new party.
3
During a conversation
Seize outside line before
dialling outside phone number.
TRANSFER
Press TRANSFER.
TRANSFER
C.Tone
1.4 During a Conversation
User Manual 79
To establish a conference call when receiving a call from an outside party during a two-party
conversation
Dial desired
phone number.
desired
phone no.
SLT
Talk with multiple parties.
Enter 3.
Press Recall/
hookswitch.
Talk to the
new party.
3
During a conversation
Seize outside line before
dialling outside phone number.
Press Recall/
hookswitch.
C.Tone
PT/PS
Press HOLD.
During a conversation
Press the flashing
CO, PDN, or SDN.
(CO)
Talk to the
new party.
Press CONF
or TRANSFER.
OR
Talk to the
original party.
Press the flashing CO, ICD Group,
PDN, SDN, or INTERCOM
corresponding to the original party.
Press CONF, or press
TRANSFER and then enter 3.
Talk with
multiple parties.
C.Tone
CONF
OR
3
CONF
TRANSFER
HOLD
TRANSFER
(SDN)
(PDN)
OR
OR
OR
(CO)
INTERCOM
(ICD Group)
OR
(SDN)
(PDN)
OR
OR
1.4 During a Conversation
80 User Manual
To add four or more parties to a conference
To add another party on hold to a conference
To talk to two parties alternately in a three-party conversation
Press CONF. Press CONF.Dial desired
phone number.
desired
phone no.
Seize outside line before
dialling outside phone number.
PT/PS
Talk.
During a conversation
Talk.
CONF CONF
C.Tone
To continue
PT/PS
During a 3- to 7-party conference
Press the flashing CO, ICD Group,
PDN, or SDN corresponding to
the party on hold.
Talk with
multiple parties.
Press CONF. Press CONF.
C.Tone
CONFCONF CONF
OR
(CO)
(ICD Group)
OR
(SDN)
(PDN)
OR
During a conversation
PT/PS
Press TRANSFER.
TRANSFER
1.4 During a Conversation
User Manual 81
To disconnect one party and then talk to the other in a three-party conversation
• * In this case, the FLASH/RECALL button on a proprietary telephone must be set to Flash/
Recall mode through system programming.
• During a three-party conversation, pressing the TRANSFER button or Recall/hookswitch
alternates between the other parties in the conversation.
• You can have a conference with a maximum of eight parties (comprising intercom or outside
lines) simultaneously.
• During a conversation involving four or more parties, you cannot disconnect one party and
maintain the conversation with the other parties.
• SIP Extensions cannot originate a conference call, but can be added as a member.
Customising Your Phone
• 3.1.3 Customising the Buttons
Create or edit a Conference button.
During a conversation
SLT
Press Recall/hookswitch.
PT/PS
Press TRANSFER once
or twice to establish a
conversation with the
party to be disconnected.
During a conversation
Press FLASH/RECALL.*
Press the flashing CO, ICD Group,
PDN, SDN, or INTERCOM
corresponding to the party on hold.
Talk.
The other party will be put on hold.
TRANSFER
FLASH/
RECALL
OR
(CO)
INTERCOM
(ICD Group)
OR
(SDN)
(PDN)
OR
OR
1.4 During a Conversation
82 User Manual
Leaving a Conference (Unattended Conference)
To leave a conference
To return while others are talking
To complete a conversation
The person who originated a conference can leave the conference, and allow the other
parties to continue the conversation.
• Time limit
Both parties will hear an alarm tone before a specified timeout. The originating extension user
will hear an alarm tone before timeout. The call is disconnected when the timer runs out
unless the originating extension returns to the conference.
Customising Your Phone
• 3.1.3 Customising the Buttons
Create or edit a Conference button.
PT/PS
Press CONF.
During 3- to 7-party conference
CONF
On-hook.
Press flashing green CO, ICD Group, PDN, SDN, or INTERCOM.
PT/PS
OR
(CO)
INTERCOM
(ICD Group)
OR
(SDN)(PDN)
OR OR
During a conversation
PT/PS
On-hook.
1.4 During a Conversation
User Manual 83
Leaving a Conference (Leaving Three-party Conference)
The person who originated a conference with two other parties can leave the conference, and allow the
other parties to continue the conversation.
To leave a conference involving at least one other extension
To leave a conference involving two outside parties
• To leave a conference call involving two outside parties and have the conversation continue,
your extension must be enabled to transfer calls to outside lines through COS programming.
During a three-party conference
PT/SLT/PS
On-hook.
During a three-party conference
PT/PS
Press TRANSFER.
TRANSFER
On-hook.
SLT
Press Recall/hookswitch.
On-hook.
During a three-party conference
1.4 During a Conversation
84 User Manual
Letting a Third Party Join Your Call (Privacy Release)
To let a third party join your conversation and establish a three-party conversation
Adding a Third Party during a Conversation Using the ISDN Service
(Three-party Conference [3PTY]—by ISDN)
You can let a third party join your current outside call and establish a three-party
conversation. You can also leave the conversation and then let the two other parties talk.
• Only an S-CO button can be used for this operation.
• You can leave a three-party conversation and let the two other parties talk by simply going on-
hook.
Press green
S-CO.
Wait for an answer.
To prolong, press
the S-CO again.
PT/PS
Talk.
C.Tone
Off-hook.
Your extension (on the outside call)
The S-CO button will flash
at all extensions that have
that S-CO button.
Other extension
(S-CO)
(S-CO)
Press the flashing
S-CO within 5 seconds.
A three-party conversation
is now established.
Talk.
C.Tone
Press CONF.Dial desired phone
number.
Seize outside line before
dialling outside phone number.
PT/PS
Talk with multiple
parties.
During a conversation
desired
phone no.
Talk to the
new party.
CONF
C.Tone
Press ISDN-Hold.
(ISDN-Hold)
1.4 During a Conversation
User Manual 85
Dial desired
phone number.
desired
phone no.
PT/PS
Talk with multiple parties.
Press TRANSFER.
Talk to the
new party.
During a conversation
Seize outside line before
dialling outside phone number.
TRANSFER
Press TRANSFER.
TRANSFER
Enter 62.
26
C.Tone
Enter 3.
3
C.Tone
Dial desired
phone number.
desired
phone no.
SLT
Talk with multiple parties.
Enter 3.
Press Recall/
hookswitch.
Talk to the
new party.
3
During a conversation
Seize outside line before
dialling outside phone number.
Press Recall/
hookswitch.
C.Tone
Enter 62.
26
C.Tone
1.4 During a Conversation
86 User Manual
To complete a conversation
Customising Your Phone
• 3.1.3 Customising the Buttons
Create or edit an ISDN-Hold button.
During a conversation
PT/SLT/PS
On-hook.
1.4 During a Conversation
User Manual 87
1.4.6 Mute
To set/cancel
You can disable the microphone or the handset to consult privately with others in the room
while listening to the other party on the phone through the speaker or the handset.
• The AUTO ANS/MUTE or VOICE CALL/MUTE button light shows the current status as
follows:
Off: Normal
Flashing red: Mute
• If mute is used during OHCA, it will become Handset Mute.
Press MUTE.
PT
OR
During a conversation
AUTO ANS
MUTE
VOICE CALL
MUTE
1.4 During a Conversation
88 User Manual
1.4.7 Letting Other People Listen to the Conversation (Off-hook
Monitor)
To set/cancel
You can let other people in the room listen to the conversation through the speaker while
continuing the conversation using the handset.
• The SP-PHONE button light shows the current status as follows:
Off: The voice is heard through the handset.
On: The voice is heard through the speaker and the handset.
• This feature is only available with certain proprietary telephones, and requires system
programming.
• Hands-free operation
You can have a conversation in hands-free mode using the SP-PHONE button. You can
perform other tasks simultaneously.
• Helpful hints for hands-free operation:
– If it is difficult to hear the other party's voice,
Increase the volume using the Navigator Key, Jog Dial, or Volume Key.
– If the other party has difficulty hearing you,
Decrease the volume.
– If the other party reports that your voice echoes,
Use the telephone in a room that has curtains, carpeting or both.
– If parts of the conversation cannot be heard,
If you and the other party speak at the same time, parts of your conversation may be lost.
To avoid this, try to speak alternately.
Press SP-PHONE.
PT
During a conversation using the handset
SP
-
PHONE
1.4 During a Conversation
User Manual 89
1.4.8 Using the Headset (Headset Operation)
To talk using the headset
To use the handset during a conversation using the headset
To talk in hands-free mode during a conversation using the headset
You can have a conversation using a headset.
In this case, you must select "Headset on" in programming mode or set the Headset button
on (red) in advance.
This feature is also known as Handset/Headset Selection.
• The Headset button light shows the current status as follows:
Off: Headset mode off
Red on: Headset mode on
• This feature is not available for the KX-T7665.
• With the KX-NT300 series, you can use a Bluetooth wireless headset registered on your
extension as a headset.
Press SP-PHONE.
PT
SP
-
PHONE
PT
Off-hook.
PT
Press red Headset.
(Headset)
1.4 During a Conversation
90 User Manual
Customising Your Phone
• 3.1.2 Settings on the Programming Mode—Headset Operation
Select the equipment to use.
• 3.1.3 Customising the Buttons
Create or edit a Headset button.
1.5 Using a PDN/SDN Button
User Manual 91
1.5 Using a PDN/SDN Button
1.5.1 Primary Directory Number (PDN)/Secondary Directory
Number (SDN) Extension
Primary Directory Number (PDN) buttons and Secondary Directory Number (SDN)
buttons are useful when extension users will handle calls for other extensions. For
example, a secretary or multiple secretaries can handle calls and check the call status of
a boss or multiple bosses. The functions of PDN and SDN buttons are as follows:
PDN button: This button can be used to make and receive all calls (including both outside
and intercom calls). Having multiple PDN buttons allows multiple calls to be queued at the
extension. Extensions that have a PDN button are called PDN extensions.
SDN button: The light of an SDN button displays the current call status of the registered
extension, similar to a DSS button. In addition, this button can be used to perform the
following operations:
• call the PDN extension (SDN Direct Dial)
• answer calls ringing at the PDN extension
• hold calls and retrieve calls held by the PDN extension (Call Hold and Call Hold
Retrieve)
• transfer calls to the PDN extension (Call Transfer Using SDN Button)
Extensions that have an SDN button are called SDN extensions.
• The extension that is registered as the destination of an SDN button must have at least one
PDN button.
• One extension can have up to 8 PDN buttons.
• An extension can have only one SDN button for each PDN extension.
• The button light of each PDN/SDN button shows the current status as follows:
Light Pattern PDN Button Status SDN Button Status
Off The PDN extension is idle.
Green on The extension is on a call using the
PDN button.
The extension is on a call using an
SDN button.
Flashing green
slowly
A call is on hold at the PDN
extension (Regular Hold).
A call answered with the SDN
button is on hold (Regular Hold).
Flashing green
moderately
A call is on hold temporarily or on
Exclusive Call Hold.
A call answered with the SDN
button is on hold temporarily or on
Exclusive Call Hold.
Flashing green
rapidly
The PDN extension is receiving an
incoming call.
An SDN extension is receiving a
Hold Recall or callback ringing from
a call answered with the SDN
button.
1.5 Using a PDN/SDN Button
92 User Manual
SDN Direct Dial
Using an SDN button, you can easily call the corresponding PDN extension. SDN buttons are in one of two
modes depending on system programming, and the operation procedure differs as follows:
Enhanced DSS Key Mode
Standard SDN Key Mode
Red on A corresponding SDN extension is
using the line.
The corresponding PDN extension
or another corresponding SDN
extension is using the line.
Flashing red
slowly
A corresponding SDN extension is
holding a call.
Another corresponding SDN
extension, or the PDN extension
itself, is holding a call.
Flashing red
rapidly
The PDN extension is receiving an
incoming call to an incoming call
distribution (ICD) group.
The corresponding PDN extension
is receiving an incoming call.
• When performing SDN Direct Dial to call the corresponding PDN extension, the SDN button
light shows the current status of the destination extension as follows:
Green on: You are using the line.
Red on: The line is being used. (The PDN extension, or another SDN extension when
multiple extensions have SDN buttons to a same PDN extension, is using the line.)
• Even if a PDN extension has set Do Not Disturb (DND), you can call the extension as normal
by pressing the SDN button.
• When an SDN button is in Standard SDN Key Mode, you can dial a telephone number while
hearing a dial tone, instead of pressing the SDN button again. Depending on system
programming, your call will be made using either your normal calling privileges (Class of
Service) or those of the corresponding PDN extension (SDN Walking COS).
Light Pattern PDN Button Status SDN Button Status
PT/PS
Off-hook. Talk.
Press corresponding
SDN.
(SDN)
Off-hook. Talk.
Press corresponding
SDN.
(SDN)
D.Tone
(SDN)
Press the SDN again.
PT/PS
1.5 Using a PDN/SDN Button
User Manual 93
Call Hold and Call Hold Retrieve
You can put calls answered with a PDN or SDN button on hold normally (→ 1.4.2 Holding a Call).
You can also retrieve a call held at your extension/another extension with a simple operation, regardless of
the call type.
Call Hold Retrieve
• If a call is not retrieved within a specified time, you will hear an alarm as a reminder (Hold
Recall).
If an outside call is not answered within a specified time, it is automatically disconnected.
• If Automatic Call Hold has been preprogrammed, you can put the current call on hold
automatically by pressing another PDN button to make or answer another call.
Off-hook.
Off-hook.
To retrieve a call at the holding extension
To retrieve a call from another extension—only Regular Hold
PT/PS
Talk.
Talk.
Press flashing green
PDN or SDN.
(SDN)
(PDN)
OR
(SDN)
(PDN)
OR
Press flashing red
PDN or SDN.
1.5 Using a PDN/SDN Button
94 User Manual
Call Transfer Using SDN Button
You can transfer a call to a PDN extension with a simple operation using a corresponding SDN button.
To transfer a call to a PDN extension
• System programming is required to use this feature during a conversation with an extension.
• * When an SDN button is in Standard SDN Key Mode, you have to press the SDN button twice
to transfer the call, unless you used that SDN button to answer an incoming call.
Customizing Your Phone
• 3.1.2 Settings on the Programming Mode—Preferred Line Assignment—Incoming
Select the seized line when going off-hook.
• 3.1.2 Settings on the Programming Mode—Preferred Line Assignment—Outgoing
Select the seized line when going off-hook.
• 3.1.3 Customising the Buttons
Create or edit a Primary Directory Number (PDN) or Secondary Directory Number (SDN)
button.
On-hook.
Talk.
During a conversation
This step can be omitted.
(SDN)
Press SDN.
PT/PS
*
1.6 Before Leaving Your Desk
User Manual 95
1.6 Before Leaving Your Desk
1.6.1 Forwarding Calls
– Forwarding Your Calls (Call Forwarding [FWD])
– FWD/DND Settings Using Fixed FWD/DND Button
– Forwarding Your Calls Using ISDN Service (Call Forwarding [CF]—by ISDN)
Forwarding Your Calls (Call Forwarding [FWD])
You can have your incoming calls forwarded to a specified
destination.
All Calls:
All calls are forwarded. Preset extensions may also forward
from their own receiving group.
Busy:
All calls are forwarded when your extension is busy.
No Answer:
All calls are forwarded when you do not answer the call
within a specified time period.
Busy/No Answer (BSY/NA):
All calls are forwarded when you do not answer within a
specified time period or when your extension is busy.
Follow Me (From):
If you fail to set the above-mentioned "All Calls" to forward
before you leave your desk, you can set the same feature
from the destination extension.
• Incoming calls can be forwarded up to four times.
• When using a SIP Extension, you cannot set/cancel the FWD feature at your extension.
However, this feature is available if a forward destination is set through system programming.
• You can set the floating extension number of a voice mail group or the SVM card as a forward
destination.
• You can set your cellular phone as the forward destination.
• Boss & Secretary feature
The extension which has been set as the destination can call the forwarding extension.
<Example>
Forward
set
Call
destinationForwarding
extension
1.6 Before Leaving Your Desk
96 User Manual
To set/cancel
To set Follow Me from another extension
• It is not possible to set Follow Me from a SIP Extension. However, it is possible to set it on a
SIP Extension from another extension that is not a SIP Extension.
• When using a proprietary telephone, you can set or cancel Call Forwarding by pressing the
FWD/DND button (fixed button) instead of " 710".
PT/SLT/PS
Enter #.
On-hook.
Enter destination extension number.
Or enter outside line access number
and then outside phone number.
2
0
3
4
5
Cancel
All Calls
Busy
No Answer
Busy/No Answer
Enter required
number.
For "Cancel", go on-hook
directly after entering 0.
Off-hook.
1
2
0
Both Calls
Intercom Calls
Outside Calls
OR
OR
Enter 71.
1
7
Enter 0 to 2 as
you desire.
OR
destination
extension no.
(max. 32 digits)
outside
phone no.
outside line
access no.
C.Tone
PT/SLT/PS
your
extension no.
On-hook.
Dial your
extension number.
Enter 7 or 8.
7
8
Follow Me
Follow Me Cancel
Off-hook.
1
2
0
Both Calls
Intercom Calls
Outside Calls
OR
OR
Enter 71.
1
7
Enter 0 to 2 as
you desire.
C.Tone
1.6 Before Leaving Your Desk
User Manual 97
To set the timer for "No Answer" and "Busy/No Answer"
To set/cancel (Call Forwarding [FWD] for your Incoming Call Distribution Group)
• The FWD/DND button light shows the current status as follows:
Off: Both features are not set.
Red on: FWD mode
Flashing red slowly: DND mode
• The Group FWD button light shows the current status as follows:
Off: No set
Red on: FWD mode
Off-hook.
Enter time
(seconds [2 digits]).
time
PT/SLT/PS
Enter 713.
On-hook.
1 3 7
C.Tone
PT/SLT/PS
0
1
Set
Cancel
OR
Enter 1 to set
or 0 to cancel.
Enter ICD Group
extension number.
ICD Group
extension no.
Off-hook.
5
6
4
Both Calls
Intercom Calls
Outside Calls
OR
OR
Enter 71.
1
7
Enter 4 to 6 as
you desire.
Enter #.
On-hook.
Enter destination extension number.
Or enter outside line access number
and then outside phone number.
OR
destination
extension no.
(max. 32 digits)
outside
phone no.
outside line
access no.
C.Tone
ICD Group: Incoming Call Distribution Group
For "Cancel", go on-hook
directly after entering ICD
Group extension number.
1.6 Before Leaving Your Desk
98 User Manual
• The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting
Mode. Ask your manager what mode your system is in if you are not sure.
(1) When in FWD/DND Cycle Switch Mode:
Pressing the FWD/DND button (fixed button) while in idle status will cycle the setting as
shown below:
(2) When in FWD/DND Setting Mode:
Pressing the FWD/DND button (fixed button) while in idle status allows you to switch the
FWD/DND status and set the FWD destination (refer to "FWD/DND Settings Using Fixed
FWD/DND Button").
Note
A FWD/DND button (customised button) is always in FWD/DND Cycle Switch Mode: the
mode cannot be changed.
• Transferred outside calls are also forwarded to the destination assigned for outside calls.
• When intercom calls are set to be handled differently from outside calls (forwarding type,
forward destination), we recommend establishing buttons for both FWD/DND—Outside calls
and FWD/DND—Intercom calls, and/or Group FWD—Outside calls and Group FWD—
Intercom calls, because:
a) the light patterns of the FWD/DND—Both calls button (including FWD/DND button [fixed
button]) and the Group FWD—Both calls button will indicate the setting for either outside
calls or intercom calls, but not both.
Note
The FWD icon on PS display reflects the setting for outside calls only.
b) pressing the FWD/DND—Both calls button (including FWD/DND button [fixed button]) or
the Group FWD—Both calls button will not change the FWD or DND mode for intercom
calls and outside calls separately.
Customising Your Phone
• 3.1.3 Customising the Buttons
Create or edit FWD/DND (Both calls, Outside calls, Intercom calls) buttons, or Group
FWD (Both calls, Outside calls, Intercom calls) buttons.
FWD DND Off
1.6 Before Leaving Your Desk
User Manual 99
FWD/DND Settings Using Fixed FWD/DND Button
• Switching the FWD/DND status and setting FWD destination for outside/intercom calls
• Timer for "No Answer" and "Busy/No Answer"
• Forwarding status (on/off) and outside destinations to ring in parallel for outside calls for up to 4
virtual PSs in an ICD Group
To switch FWD/DND status for outside calls
To switch FWD/DND status for intercom calls
Using a proprietary telephone (PT), you can easily switch the FWD/DND status, and set the
forward destination for outside/intercom calls with the FWD/DND button (fixed button). It is
also possible to set outside telephone numbers (e.g., your cellular phone) as forward
destinations for up to 4 Virtual PSs* in an Incoming Call Distribution (ICD) Group, to ring
together with other ICD Group members for calls to the group.
The following settings are available:
* Virtual PS
A virtual PS is a dedicated
extension number assigned to
a non-existent portable station
(PS) to allow access to outside
destinations such as a cellular
phone.
Virtual PS
(Extn. No. 301)
Extn. 101
Talk
Dials 301
1
3
Forward to
outside destination
2
PT
FWD/DND
Press the fixed
FWD/DND
button.
While on-hook (when in FWD/DND Setting Mode)
The current FWD/DND status
for outside calls is displayed.
FWD/DND
Press the fixed
FWD/DND
button again to switch the status.
PT
FWD/DND
Press the fixed
FWD/DND
button.
While on-hook (when in FWD/DND Setting Mode)
The current FWD/DND status
for intercom calls is displayed.
FWD/DND
Press the fixed
FWD/DND
button again to switch
the status.
2
Enter 2.
1.6 Before Leaving Your Desk
100 User Manual
To set and clear FWD/DND for outside/intercom calls
To set the timer for "No Answer" and "Busy/No Answer"
• When you switch the FWD/DND status, any FWD destination that was set previously is not
cleared.
• * This step can be omitted.
PT
Enter destination extension number,
or outside line access number
and then outside phone number.
FWD/DND
AUTO DIAL
STORE
Enter
1 or 2
.
Press the fixed
FWD/DND
button.
Press
STORE.
0
FWD/DND off
DND on
1
2
5
3
4
FWD–All Calls
FWD–Busy
FWD–No Answer
FWD–
Busy/No Answer
OR
destination
extension no.
(max. 32 digits)
outside
phone no.
outside line
access no.
While on-hook (when in FWD/DND Setting Mode)
AUTO DIAL
STORE
Press
STORE
to set.
OR
Enter 2 to 5.
1
2
Intercom Calls
Outside Calls
OR
A confirmation tone will
be heard.
Enter 0 or 1.
*
PT
FWD/DND
AUTO DIAL
STORE
Press the fixed
FWD/DND
button.
Press
STORE
to set.
While on-hook (when in FWD/DND Setting Mode)
Enter time
(seconds [0–120]).
time
A confirmation tone will
be heard.
3
Enter 3.
AUTO DIAL
STORE
Press
STORE.
*
1.6 Before Leaving Your Desk
User Manual 101
To set forwarding status and outside destinations to ring in parallel for outside calls to an ICD
Group
• * You can enter the time as a 1–3 digit number. For example, 15 seconds can be entered as
"15" or "015".
• Only one extension assigned as member 1 in each ICD group can perform the settings for
virtual PSs.
• It is possible to switch the forwarding status (on/off) of a virtual PS by entering the number (4–
7) of that extension, then pressing the fixed FWD/DND button, instead of pressing the AUTO
DIAL/STORE button.
PT
Enter outside line access number
and then outside phone number.
FWD/DND
AUTO DIAL
STORE
Enter
4 to 7
.
Press the fixed
FWD/DND
button.
Press
STORE.
0
FWD off
(max. 32 digits)
outside
phone no.
outside line
access no.
While on-hook (when in FWD/DND Setting Mode)
AUTO DIAL
STORE
Press
STORE
to set.
OR
Enter 1.
A confirmation tone will
be heard.
FWD–All Calls
1
To cancel ringing
To set ringing
7
4
6
5
Virtual PS 1
Virtual PS 2
Virtual PS 3
Virtual PS 4
Enter 0.
1.6 Before Leaving Your Desk
102 User Manual
Forwarding Your Calls Using ISDN Service (Call Forwarding [CF]—by
ISDN)
All calls are forwarded to an outside party using ISDN. The following types of call forwarding are provided
by the ISDN service.
– Unconditional (Call Forwarding Unconditional [CFU])
– When your extension is busy (Call Forwarding Busy [CFB])
– When you do not answer (Call Forwarding No Reply [CFNR])
To set
To cancel
Off-hook.
Enter 7 5.
On-hook.
Enter required number.
2
3
4
Unconditional
Busy
No Reply
PT/SLT/PS
7 5
your MSN
Enter your multiple
subscriber number
(MSN).
desired phone no.
Enter desired
phone number.
Enter #.
#
Enter #.
#
C.Tone
outside
line no.
Enter #.
#
Enter outside line
number (3 digits).
PT/SLT/PS
Off-hook.
Enter 7 5.
On-hook.
7 5
your MSN
Enter your multiple
subscriber number
(MSN).
Enter #.
#
C.Tone
outside
line no.
Enter #.
#
Enter outside line
number (3 digits).
Enter 0.
0
1.6 Before Leaving Your Desk
User Manual 103
To confirm the condition
PT/PS
Off-hook.
Enter 7 5.
On-hook.
7 5
your MSN
Enter your multiple
subscriber number
(MSN).
Enter #.
#
C.Tone
outside
line no.
Enter #.
#
Enter outside line
number (3 digits).
Enter 1.
1
The display shows
the selected type.
1.6 Before Leaving Your Desk
104 User Manual
1.6.2 Using Voice Messaging (Built-in Simplified Voice Message
[SVM])
Your PBX can provide you with answering machine service.
Your extension is assigned a message box, into which callers can leave voice messages for you.
After callers reach your message box, they will hear your personal greeting message. You can record two
kinds of personal greetings: a normal greeting message and a greeting message for each time mode. You
can also play back and clear your greeting messages and the voice messages left by callers.
– Recording a Normal Greeting Message
– Recording a Greeting Message for Each Time Mode
– Redirecting Your Calls to Your Message Box
– Leaving Voice Messages
– Listening to Voice Messages Left by Callers
– Accessing Your Message Box from an Outside Telephone
– Accessing the Message Box of Another Extension from Your Extension
• This feature is not available for SIP Extensions.
• You may hear a busy tone when trying to access your message box if too many other users
are already accessing their message boxes. In that case, wait a few minutes and try again.
• If the used recording space (including greeting messages and voice messages left by callers)
for the SVM feature reaches a certain limit, the display informs you that the recording space
is almost full, and you will hear dial tone 3 when going off-hook.
Dial Tone 3
• Operation Reference When Accessing Your Message Box
After entering the SVM feature number ( 38), the operations below are available by entering
the corresponding numbers.
Operation No. Operation
To clear the normal greeting message
To record a normal greeting message
To play back the normal greeting message
To listen to voice messages left by callers
To set a greeting message for each time mode
To leave a voice message to another extension's message box
1 s
0
1
2
3
8
# 6
1.6 Before Leaving Your Desk
User Manual 105
Recording a Normal Greeting Message
To record
To play back
• * This step can be omitted.
PT/SLT/PS
On-hook.
Off-hook.
Enter
38
.
1
Enter
1
.
8
3
C.Tone
Record
message.
Example: "You have reached John. I am sorry I cannot
take your call right now. Please leave a message."
C.Tone
The greeting
message is
played back.
OR
AUTO DIAL
STORE
dial key
Press STORE or any
dial key (0–9, , #).
1
0
Clear
Rerecord
OR
Enter 0 or 1 while the greeting
message is being played back.
*
A confirmation
tone is heard.
PT/SLT/PS
Off-hook.
Enter
38
.
2
Enter
2
.
8
3
C.Tone
On-hook.
The greeting message
is played back.
1
0
Clear
Rerecord
OR
Enter 0 or 1 while the greeting
message is being played back.
*
A confirmation
tone is heard.
1.6 Before Leaving Your Desk
106 User Manual
To clear
Recording a Greeting Message for Each Time Mode
In addition to a normal greeting message, you can record a specific greeting message for each time mode
(day/lunch/break/night).
To record
PT/SLT/PS
Off-hook.
Enter
38
.
0
Enter
0
.
8
3
C.Tone
On-hook.
PT/SLT/PS
On-hook.
Off-hook.
Enter
38
.
8
Enter
8
.
8
3
C.Tone
Record
message.
1
0
2
3
Day
Night
Lunch
Break
Enter the desired
time mode.
1
Enter
1
.
Example: "You have reached John. I am sorry I am
out for lunch right now. Please leave a message."
C.Tone
OR
AUTO DIAL
STORE
dial key
Press STORE or any
dial key (0–9, , #).
The greeting message
is played back.
1
0
Clear
Rerecord
OR
Enter 0 or 1 while the greeting
message is being played back.
*
A confirmation
tone is heard.
1.6 Before Leaving Your Desk
User Manual 107
To play back
To clear
• * This step can be omitted.
• If both the greeting message for a certain time mode and the normal greeting message have
been recorded, callers will hear the greeting message for that time mode. However, if no
greeting message has been recorded for a certain time mode, the normal greeting message
will be played instead.
PT/SLT/PS
Off-hook.
Enter
38
.
8
Enter
8
.
8
3
1
0
2
3
Day
Night
Lunch
Break
Enter the desired
time mode.
2
Enter
2
.
C.Tone
On-hook.
The greeting message
is played back.
1
0
Clear
Rerecord
OR
Enter 0 or 1 while the greeting
message is being played back.
*
A confirmation
tone is heard.
0
Enter
0
.
C.Tone
On-hook.
PT/SLT/PS
Off-hook.
Enter
38
.
8
Enter
8
.
8
3
1
0
2
3
Day
Night
Lunch
Break
Enter the desired
time mode.
1.6 Before Leaving Your Desk
108 User Manual
Redirecting Your Calls to Your Message Box
You can set incoming calls to be redirected to your own message box so that callers can leave voice
messages when you cannot answer the phone.
To set/cancel
• The default floating extension number for the SVM feature is 591.
PT/SLT/PS
floating extension no.
for the SVM feature
On-hook.
Enter the floating extension
number for the SVM feature.
Enter required number.
2
0
3
4
5
Cancel
All Calls
Busy
No Answer
Busy/No Answer
Off-hook.
Enter 71. Enter 0 to 2 as you desire.
1
2
0
Both Calls
Intercom Calls
Outside Calls
OR
OR
17
C.Tone
Enter #.
#
For "Cancel", go on-hook
directly after entering 0.
1.6 Before Leaving Your Desk
User Manual 109
Leaving Voice Messages
If the extension user you called is not able to answer your call, and your call is redirected to the message
box, you will hear the greeting message. Then, you can leave a voice message for that extension. It is also
possible to leave a voice message directly in the message box of a desired extension by following the steps
below:
To leave a voice message directly to another extension's message box
• Voice message recording will stop, you will hear a notification tone, and the call will be
disconnected, in the following cases:
a. the recording time for the voice message reaches the preprogrammed limit. (default: 120
seconds)
b. the recording space for the SVM feature reaches the limit.
• When you are on the phone, you can transfer the call directly to the message box of a desired
extension by placing the call on hold temporarily, then pressing 38 + #6 + the desired
extension number. This allows the caller to leave a voice message in the message box of the
desired extension.
PT/SLT/PS
Off-hook.
Enter
38
. Enter
#6
.
8
3
C.Tone
6#
Dial extension number.
extension no.
You hear the
greeting message.
Record
message.
OR
dial key
On-hook or press any
dial key (0–9, , #).
1.6 Before Leaving Your Desk
110 User Manual
Listening to Voice Messages Left by Callers
When a caller leaves a voice message, information about that caller is also recorded as the SVM Log. The
SVM Log can be viewed using the display of a PT or PS by pressing the Message button.
To listen to voice messages
To clear the voice message that you are listening to
While on-hook
PT/PS
Press MESSAGE
until desired SVM Log
appears.
Off-hook.
MESSAGE
PT/SLT/PS
Off-hook.
Enter
38
.
8
3 3
Enter
3
.
PT/SLT/PS
Off-hook.
MESSAGE
OR
2
Press MESSAGE
or enter 702.
7
0
PT/SLT/PS
While hearing the voice message
3
Enter
3
.
1
OR
AUTO DIAL
STORE
Press STORE or
enter 1 to confirm.
1.6 Before Leaving Your Desk
User Manual 111
• In addition to the caller information that is recorded in the Call Log, the following SVM Log
information is recorded with voice messages left by callers:
•Caller's Name
• Caller's Telephone Number
• Time recording started
• Voice Message Status
– "New" is displayed for voice messages that have not previously been listened to.
– "Old" is displayed for voice messages that have previously been listened to.
Please note that the information shown on the display may vary depending on the information
that was received and the type of telephone used. Only users of a 6-line display PT can view
all of the above information.
• You can lock the SVM Log display by using an extension PIN (Personal Identification Number)
to prevent other users from viewing the information and from playing back your voice
messages (Display Lock). Refer to "3.1.2 Settings on the Programming Mode".
• If your telephone has a Message for Another Extension button, you can access the message
box of another extension and listen to voice messages for that extension.
• If a new voice message has been left in your message box, you will hear dial tone 4 after going
off-hook. In addition, if your telephone has a Message button or Message/Ringer Lamp, the
corresponding button or lamp will light when a voice message has been left.
Dial Tone 4
• Various operations are available by entering numbers while you are listening to a recorded
voice message using any of the methods described above. The available options are as
follows:
Operation No. Operations
/
To play back the voice message from the beginning
To go to the next voice message
To clear the voice message
(Press the AUTO DIAL/STORE button or enter 1 to confirm.)
To call back the caller who left the voice message
To go back to the previous voice message
To leave a voice message directly in the message box of
another extension (Enter desired extension number.)
To play back your greeting message and record a voice
message in your own message box
To end the call
1 #
2
3
4
5
# 6
# 8
# 9
1 s
1.6 Before Leaving Your Desk
112 User Manual
To listen to voice messages while your display is locked
To clear voice messages from the SVM Log
• When you press the Message button while on-hook to play back voice messages, Display
Lock is temporarily deactivated.
Off-hook.
PT/SLT/PS
74
Enter 47.
extension PIN
extension no.
your
extension no.
Dial your
extension number.
Enter extension PIN
(max. 10 digits).
If the wrong extension PIN is
entered, you hear an alarm tone.
PIN: Personal Identification Number
Enter
38
.
8
3
3
Enter
3
.
C.Tone &
D.Tone
PT/PS
While on-hook
Press TRANSFER.
TRANSFER
Press STORE.
AUTO DIAL
STORE
Press MESSAGE
until desired SVM Log
appears.
MESSAGE
1.6 Before Leaving Your Desk
User Manual 113
Accessing Your Message Box from an Outside Telephone
You can remotely access your message box and perform any operations of the SVM feature through an
outside line as if you were at your own extension.
To listen to voice messages left in the message box of another extension
• If you hear a reorder tone when you try to leave a voice message directly in the message box
of another extension, that message box is unavailable. You can enter another extension
number by pressing " ".
• When accessing your message box from an outside telephone, you cannot call back callers
who have left voice messages, by pressing 4 while hearing the voice message.
From Outside Telephone
Off-hook.
Enter
38
.
8
3
For available operations,
see "Operation Reference
When Accessing Your
Message Box".
Dial desired phone
number of a destination
that has set the SVM feature.
desired phone no.
Enter 47 while hearing
the greeting message.
74
extension PIN
extension no.
your
extension no.
Dial your
extension number.
Enter extension PIN
(max. 10 digits).
C.Tone &
D.Tone
PIN: Personal Identification Number
The greeting
message is
played back.
74
Enter 47.
extension PIN
Dial desired
extension number.
Enter extension PIN for
that extension (max. 10 digits).
If the wrong extension PIN is
entered, you hear an alarm tone.
C.Tone &
D.Tone
PIN: Personal Identification Number
desired extension no.
Enter
38
.
83
While hearing voice messages in your message box
Enter
#8
.
#
8
The greeting
message is
played back.
3
Enter
3
.
From Outside Telephone
1.6 Before Leaving Your Desk
114 User Manual
Accessing the Message Box of Another Extension from Your
Extension
You can access the message box of another extension (for example, to record a greeting message for that
extension) by following the steps below:
Off-hook.
PT/SLT/PS
74
Enter 47.
extension PIN
Dial desired
extension number.
Enter extension PIN for
that extension (max. 10 digits).
If the wrong extension PIN is
entered, you hear an alarm tone.
C.Tone &
D.Tone
PIN: Personal Identification Number
desired extension no.
Enter
38
.
83
For available operations,
see "Operation Reference
When Accessing Your
Message Box".
1.6 Before Leaving Your Desk
User Manual 115
1.6.3 Showing a Message on the Caller's Telephone Display
(Absent Message)
You can show the reason you do not answer, if the caller uses a Panasonic display proprietary telephone.
There are eight preprogrammed messages and one for your personal message (16 characters). The
selected message is shown on the display of your telephone.
To set
To cancel
Message no. Message (Example)
1 Will Return Soon
2 Gone Home
3 At Ext %%%% (Extension number)
4 Back at %%:%% (Hour:Minute)
5 Out until %%/%% (Month/Day)
6 In a Meeting
7
8
9 A message assigned for each extension.
(Personal Absent Message)
Enter required number.
2
3
4
5
6
Gone Home
At Ext %%%%
+
Back at %%:%%
+
Out until %%/%% +
1
Will Return Soon
9
7
8
In a Meeting
Extension no.
Hour : Minute
Month / Day
PT/SLT/PS
Off-hook.
Enter 750.
7 5
0
On-hook.
Enter #.
#
C.Tone
Off-hook.
Enter 0.
0
On-hook.
PT/SLT/PS
Enter 750.
7 5
0
C.Tone
1.6 Before Leaving Your Desk
116 User Manual
• Enter the desired value in the "%" positions. You must enter the correct number of characters
as represented by the "%" using 0 to 9 or .
• The preprogrammed messages can be changed through system programming.
• To create your personal message (Message no. 9), refer to "3.1.2 Settings on the
Programming Mode".
1.6 Before Leaving Your Desk
User Manual 117
1.6.4 Preventing Other People from Using Your Telephone
(Extension Dial Lock)
You can lock your extension so that other users cannot make unauthorised outside calls.
This feature is also known as Electronic Station Lockout.
To lock
To unlock
To make an outside call while your extension is locked
• If you forget the extension PIN or cannot unlock your extension, consult your manager.
He can clear your extension PIN. Then, you can set the new PIN and unlock your extension
by entering it.
• If your extension is locked by this feature, it cannot perform features as follows:
– Making outside calls
– Changing the call forwarding destination
• If you do not set extension PIN, you cannot lock and unlock your extension.
Off-hook.
On-hook.
PT/SLT/PS
Enter 77.
Enter 1.
177
C.Tone
Off-hook.
On-hook.
PT/SLT/PS
extension PIN
Enter 77.
Enter 0. Enter extension PIN
(max. 10 digits).
077
C.Tone
PIN: Personal Identification Number
Off-hook.
PT/SLT/PS
74
Enter 47.
extension PIN
extension no.
your
extension no.
extension no.
desired
phone no.
Dial your
extension number.
Enter extension PIN
(max. 10 digits).
If the wrong extension PIN is
entered, you hear an alarm tone.
Dial desired
phone number.
Seize outside line before entering
outside phone number.
C.Tone &
D.Tone
PIN: Personal Identification Number
1.6 Before Leaving Your Desk
118 User Manual
• After you make an outside call, Extension Dial Lock is automatically activated again.
1.7 Making/Answering an Announcement
User Manual 119
1.7 Making/Answering an Announcement
1.7.1 Paging
– Group Paging
– Paging and then Transferring a Call
Group Paging
You can make a voice announcement to proprietary telephones or external speakers or both in the preset
group simultaneously.
To page
Paging and then Transferring a Call
• If the group which you paged is already being used for paging, you hear a busy tone.
Off-hook.
Talk.
Announce.
PT/SLT/PS/SIP Extn.
Dial paging group
number (2 digits).
Enter 33.
Wait for an
answer.
paging group
no.
3 3
C.Tone
Announce.
Talk.
On-hook.
During a conversation
PT/SLT/PS
Enter 33.
Wait for an
answer.
The held party and the paged extension
are connected and start a conversation.
The other party is placed on hold.
Dial paging group
number (2 digits).
paging group
no.
33
C.Tone
Press TRANSFER or
Recall/hookswitch.
OR
OR
TRANSFER
1.7 Making/Answering an Announcement
120 User Manual
• After you go on-hook, the caller can talk to the person who answers the page.
1.7 Making/Answering an Announcement
User Manual 121
1.7.2 Answering/Denying a Paging Announcement
To answer
To allow/deny a paging announcement (Paging Deny)
• The following are extensions that cannot receive a paging announcement:
– Portable station
– Single line telephone
– Proprietary telephone that is ringing or busy
– Proprietary telephone in Paging Deny mode
– Proprietary telephone in DND mode
• System programming may be required for some IP-PT users to receive paging
announcements.
• Even if the announcement is not paging your extension, you can answer it, if it is paging your
group.
PT
Enter 43.
Talk.
Off-hook.
34
C.Tone
Off-hook. On-hook.
PT
Enter 721.
Deny
Allow
1
0
OR
Enter 1 or 0.
7 2 1
C.Tone
1.7 Making/Answering an Announcement
122 User Manual
1.7.3 Making an Announcement and Having a Multiple Party
Conversation (Broadcasting)
You can call multiple parties assigned in the group and make a voice announcement. You can also establish
a multiple party conversation with called parties. This conversation will be heard by other called parties.
Called parties can listen to the announcement simply by going off-hook. They can send a notification tone
if they want to join the conversation.
To make/answer a broadcasting call
For a caller
To make a conversation with a specific party
Off-hook.
Announce.
PT
Dial broadcasting
group number (1 digit).
Enter 32.
Wait for an
answer.
broadcasting
group no.
3
2
C.Tone
Any Telephone
Caller
The telephone
rings.
Off-hook.
Called Party
PT
(DSS)
Press DSS.
During an announcement
1.7 Making/Answering an Announcement
User Manual 123
To make a conversation with a party in the group's preassigned order
To end a conversation with a specific party
• In this case, the FLASH/RECALL button must be set to Flash/Recall mode through system
programming.
PT
Press CONF.
During an announcement
CONF
PT
To end a conversation with a specific party
During a conversation
(DSS)
Press DSS.
To end a conversation with the party who
joined the conversation last
Press TRANSFER.
TRANSFER
To disconnect the party who joined the
conversation last from the broadcast
Press FLASH/RECALL.
FLASH/
RECALL
1.7 Making/Answering an Announcement
124 User Manual
For a called extension
To send a notification tone to the caller and join a conversation
• A conversation can be established with a maximum of 4 parties (including the caller).
Talk.
Caller
Called Party
PT
During an announcement
During an announcement
PT/SLT/PS
(DSS)
Press DSS
corresponding
to the caller.
Press Recall/
hookswitch.
OR
(DSS)
Press
corresponding
DSS.
A notification tone
occurs, and the display
shows the called party's
information.
Wait for reply.
Talk.
Introduce the called party to
the conversation.
1.8 Setting the Telephone According to Your Needs
User Manual 125
1.8 Setting the Telephone According to Your
Needs
1.8.1 Setting the Alarm (Timed Reminder)
You can receive an alarm at your telephone to remind you of a meeting, appointment or as a wake-up call.
The alarm can occur either once or daily (every day until cancelled) at a preset time. When you go off-hook
to answer, you will hear a special dial tone or prerecorded message.
To set
To cancel
• * Enter the time in the format assigned to your PBX (12-hour or 24-hour).
On-hook.
Enter 0 for once
or 1 for daily.
AM
PM
0
1
Enter hour (01–12) and minute (00–59) and then
0 for AM or 1 for PM.
Or enter hour (00–23) and minute (00–59).
hour/minute
Off-hook.
OR
OR
PT/SLT
Once
Daily
0
1
OR
hour/minute
1
Enter 760.
Enter 1.
6 07
C.Tone
12 H :
24 H :
*
*
Off-hook.
On-hook.
PT/SLT
0
Enter 760.
Enter 0.
6 07
C.Tone
1.8 Setting the Telephone According to Your Needs
126 User Manual
To stop or answer the ringback
To confirm
• You can also confirm the Timed Reminder by using the soft button.
• The alarm keeps ringing for preprogrammed seconds.
• If you receive an incoming call during ringback, the ringing starts after the ringback stops.
• If you are having a conversation exceeding alarm ringing period, the ringback will start
after your conversation.
Press INTERCOM or off-hook.
PT/SLT
OR
INTERCOM
PT
Press TRANSFER
several times.
TRANSFER
1.8 Setting the Telephone According to Your Needs
User Manual 127
1.8.2 Refusing Incoming Calls (Do Not Disturb [DND])
– Do Not Disturb (DND)
– Switching FWD/DND Status Using Fixed FWD/DND Button
Do Not Disturb (DND)
You can set this feature to prevent incoming calls from ringing at your extension. This can be useful, for
example, when you are in a meeting or busy.
To set/cancel
• When using a proprietary telephone, you can set or cancel Do Not Disturb by pressing the
FWD/DND button (fixed button) instead of " 710".
On-hook.
Enter 1 to set
or 0 to cancel.
PT/SLT/PS
Set
Cancel
1
0
OR
Off-hook.
Enter 71.
1
2
0
Both Calls
Intercom Calls
Outside Calls
OR
OR
17
Enter 0 to 2 as you desire.
C.Tone
1.8 Setting the Telephone According to Your Needs
128 User Manual
Switching FWD/DND Status Using Fixed FWD/DND Button
• The FWD/DND button light shows the current status as follows:
Off: Both features are not set.
Red on: FWD mode
Flashing red slowly: DND mode
• The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting
Mode. Ask your manager what mode your system is in if you are not sure.
(1) When in FWD/DND Cycle Switch Mode:
Pressing the FWD/DND button (fixed button) while in idle status will cycle the setting as
shown below:
(2) When in FWD/DND Setting Mode:
Pressing the FWD/DND button (fixed button) while in idle status allows you to switch the
FWD/DND status and set the FWD destination (refer to "Switching FWD/DND Status
Using Fixed FWD/DND Button").
Note
A FWD/DND button (customised button) is always in FWD/DND Cycle Switch Mode: the
mode cannot be changed.
• If your extension has set this feature, a calling extension will hear DND tone.
• If this feature is set, the Call Forwarding (FWD) feature does not work.
• Specified extensions can override this feature and call DND extensions (DND Override).
• When using a SIP Extension, you cannot set/cancel the DND feature at your extension.
However, this feature is available if set through system programming.
• When making a call using an SDN button to a PDN extension with DND set, this feature will
temporarily be deactivated.
• When intercom calls are set to be handled differently from outside calls (DND set/cancel), we
recommend establishing buttons for both FWD/DND—Outside calls and FWD/DND—
Intercom calls, because:
a) the light patterns of the FWD/DND—Both calls button (including FWD/DND button [fixed
button]) will indicate the setting for either outside calls or intercoms calls, but not both.
Note
The DND icon on PS display reflects the setting for outside calls only.
b) pressing the FWD/DND—Both calls button (including FWD/DND button [fixed button])
will not change the FWD or DND mode for intercom calls and outside calls separately.
Customising Your Phone
• 3.1.3 Customising the Buttons
Create or edit FWD/DND (Both calls, Outside calls, Intercom calls) buttons.
Using a proprietary telephone (PT), you can easily switch the FWD/DND status for outside/
intercom calls without clearing any FWD destination that was set previously.
FWD DND Off
1.8 Setting the Telephone According to Your Needs
User Manual 129
To switch the FWD/DND status for outside calls
To switch the FWD/DND status for intercom calls
To set and clear FWD/DND for outside/intercom calls
• * This step can be omitted.
PT
FWD/DND
Press the fixed
FWD/DND
button.
While on-hook (when in FWD/DND Setting Mode)
The current FWD/DND status
for outside calls is displayed.
FWD/DND
Press the fixed
FWD/DND
button again to switch the status.
PT
FWD/DND
Press the fixed
FWD/DND
button.
While on-hook (when in FWD/DND Setting Mode)
The current FWD/DND status
for intercom calls is displayed.
FWD/DND
Press the fixed
FWD/DND
button again to switch
the status.
2
Enter 2.
PT
FWD/DND
AUTO DIAL
STORE
Enter
1 or 2
.
Press the fixed
FWD/DND
button.
Press
STORE.
0
FWD/DND off
DND on
1
While on-hook (when in FWD/DND Setting Mode)
AUTO DIAL
STORE
Press
STORE
to set.
1
2
Intercom Calls
Outside Calls
OR
A confirmation tone will
be heard.
OR
Enter
0 or 1
.
*
1.8 Setting the Telephone According to Your Needs
130 User Manual
1.8.3 Receiving Call Waiting (Call Waiting/Off-hook Call
Announcement [OHCA]/Whisper OHCA)
During a conversation, you can be informed of a call waiting with a tone or voice announcement through
your built-in speaker or handset. (Default: Disable—No call [Intercom calls]/No tone [Outside calls])
Call Waiting Tone:
a waiting tone through the built-in speaker of PT/handset of SLT. To change the tone from PT, refer to
"3.1.2 Settings on the Programming Mode".
OHCA:
a voice announcement through the built-in speaker
Whisper OHCA:
a voice announcement through the handset
To set/cancel for intercom calls (Manual Call Waiting)
To set/cancel for outside calls (Automatic Call Waiting)
• OHCA is only available with certain digital proprietary telephones.
• Whisper OHCA is only available with certain digital proprietary telephones and IP proprietary
telephones. In addition, both you and the other party must use supported telephones.
Off-hook.
Enter 0 to 3 as you desire.
On-hook.
Enter 731.
PT/SLT/PS
No call
Tone
OHCA
Whisper OHCA
0
1
OR
2
OR
3
OR
3 17
C.Tone
Off-hook.
Enter 0 or 1.
On-hook.
PT/SLT/PS
Enter 732.
3 27
C.Tone
No tone
Tone
OR
0
1
1.8 Setting the Telephone According to Your Needs
User Manual 131
1.8.4 Displaying Your Telephone Number on the Called Party
and Caller's Telephone (Calling/Connected Line
Identification Presentation [CLIP/COLP])
CLIP:
When making an outside call, you can present your preprogrammed telephone number to the called party.
COLP:
When receiving an outside call, you can present your preprogrammed telephone number to the calling party.
You can select the telephone number sent, either the number of the line used or the number assigned to
your extension.
If you select "Public", the calling/called party sees the number of the line used (subscriber's number).
If you select "Your extension", they see the telephone number assigned on your extension.
To show either the number assigned to the outside line or your extension
• Availability of this feature depends on the ISDN service of your telephone company.
• If you use the ICD Group button to make a call to the other party, the telephone number
assigned to the ICD Group will be used.
Off-hook.
On-hook.
Enter 1 for public or 2
for your extension.
PT/SLT/PS
Public
Your extension
OR
1
2
Enter 7 2.
27
C.Tone
1.8 Setting the Telephone According to Your Needs
132 User Manual
1.8.5 Preventing Your Telephone Number Being Displayed on
the Caller's Telephone (Connected Line Identification
Restriction [COLR])
When receiving an outside call, you can select whether the caller can see your telephone number or not.
To show/prevent
• You can change the mode by pressing a preset COLR button while on-hook.
The COLR button light shows the current status as follows:
Off: shows your telephone number.
Red on: prevents your telephone number being displayed.
• Availability of this feature depends on the ISDN service of your telephone company.
Customising Your Phone
• 3.1.3 Customising the Buttons
Create or edit a Connected Line Identification Restriction (COLR) button.
On-hook.Off-hook.
PT/SLT/PS
Show
Prevent
0
1
OR
07
Enter 7 0. Enter 0 to show
or 1 to prevent.
C.Tone
1.8 Setting the Telephone According to Your Needs
User Manual 133
1.8.6 Preventing Your Number Being Displayed on the Called
Party's Telephone (Calling Line Identification Restriction
[CLIR])
When making an outside call, you can select whether the called party can see your telephone number or
not.
To show/prevent
• You can change the mode by pressing a preset CLIR button while on-hook.
The CLIR button light shows the current status as follows:
Off: shows your telephone number.
Red on: prevents your telephone number being displayed.
• Availability of this feature depends on the ISDN service of your telephone company.
Customising Your Phone
• 3.1.3 Customising the Buttons
Create or edit a Calling Line Identification Restriction (CLIR) button.
On-hook.Off-hook.
PT/SLT/PS
Enter 7 1.
Show
Prevent
0
1
OR
17
Enter 0 to show
or 1 to prevent.
C.Tone
1.8 Setting the Telephone According to Your Needs
134 User Manual
1.8.7 Preventing Other People from Joining Your Conversation
(Executive Busy Override Deny)
• Some extensions may be prohibited from performing this feature.
Off-hook.
On-hook.
Enter 1 to prevent
or 0 to allow.
PT/SLT/PS
Prevent
Allow
1
0
OR
Enter 733.
3 37
C.Tone
1.8 Setting the Telephone According to Your Needs
User Manual 135
1.8.8 Turning on the Background Music (BGM)
To select and set/cancel
You can listen to the background music through your telephone speaker while on-hook. An
external music source, such as a radio, must be connected.
If your extension becomes busy (off-hook, making or receiving a call etc.), the music stops
temporarily. When you go back on-hook, the music starts again.
• System programming may be required for some IP-PT users to listen to background music.
Off-hook.
On-hook.
Enter BGM number
(1 digit) or 0 to cancel.
PT
Enter 751.
Cancel
0
OR
BGM no.
5 17
C.Tone
1.8 Setting the Telephone According to Your Needs
136 User Manual
1.8.9 Protecting Your Line against Notification Tones (Data Line
Security)
You can protect the line against audible notification tones, such as a call waiting tone during a conversation.
Set this feature if your extension has a data communication device, such as a computer or fax machine
connected to ensure secure data transmission.
To set/cancel
Off-hook.
On-hook.
Enter 1 to set
or 0 to cancel.
PT/SLT/PS
Set
Cancel
1
0
OR
Enter 730.
3 07
C.Tone
1.8 Setting the Telephone According to Your Needs
User Manual 137
1.8.10 Checking the Time Service Status
You can check the current status of the Time Service on the display.
• The Time Service (Day/Night/Lunch/Break) button light shows the current status as follows:
Off: Day mode
Green on: Lunch mode
Flashing green: Break mode
Red on: Night mode
Flashing red: Holiday mode
• Any extension user except the managers can check the current status by pressing the Time
Service (Day/Night/Lunch/Break) button.
Customising Your Phone
• 3.1.3 Customising the Buttons
Create or edit a Time Service (Day/Night/Lunch/Break) button.
Press TRANSFER or Time Service
(Day/Night/Lunch/Break).
While on-hook
PT
(Time Service
(Day/Night/
Lunch/Break))
OR
TRANSFER
1.8 Setting the Telephone According to Your Needs
138 User Manual
1.8.11 Setting the Parallelled Telephone to Ring (Parallelled
Telephone)
In the case where a single line telephone is connected in parallel to your digital proprietary
telephone, you can choose whether the parallelled single line telephone will ring to an
incoming call or not.
(Default: Ring)
• Even if "No ring" is selected, calls can be made and answered on the single line telephone
by lifting the handset.
• If you go off-hook while your parallelled telephone is in use, the call will switch over to
you.
• This feature is not available for the KX-T7665.
Off-hook.
On-hook.
DPT
Enter 1 to ring
or 0 not to ring.
Ring
No ring
1
0
OR
Enter 39.
3 9
C.Tone
1.8 Setting the Telephone According to Your Needs
User Manual 139
1.8.12 Using Your PS in Parallel with a Wired Telephone (Wireless
XDP Parallel Mode)
Your PS can be used in parallel with a PT or SLT.
When in this mode, incoming calls to a wired telephone also ring the paired PS.
To set
To cancel
• Some wired telephones are prohibited from using this feature.
• If you go off-hook while your parallelled telephone is in use, the call will switch over to
you.
PS
Enter extension number
of the paired telephone.
Press CANCEL.
PS
phone no.extension no.
Press TALK.
Enter 48.
4 8 1
C.Tone
Enter 1.
PSPS
Press CANCEL.
Press TALK.
Enter 48.
4 8 0
C.Tone
Enter 0.
1.8 Setting the Telephone According to Your Needs
140 User Manual
1.8.13 Clearing Features Set at Your Extension (Extension
Feature Clear)
You can reset the settings of the following features on your extension to the default settings with one
operation.
This feature is also known as Station Programme Clear.
* These features may not be reset depending on the system programming.
Features Default Setting
Hot Line* Off
Message Waiting—(All the messages that have been left by other
extension users)
Off
Call Pickup Deny Allow
Call Forwarding (FWD)* Off
Absent Message Off
Paging Deny Allow
Timed Reminder Cleared
Do Not Disturb (DND)* Off
Call Waiting for intercom calls* Disable (No call)
Call Waiting for outside calls* Disable (No tone)
Executive Busy Override Deny Allow
BGM Off
Data Line Security Off
Parallelled Telephone The telephone in parallel rings.
Log-in/Log-out Log-in
• For Users in Canada Only:
After performing Extension Feature Clear, the setting of Call Waiting becomes "Enable
(Tone)". In this case, dial tone 2 will be heard when you go off-hook.
Off-hook.
On-hook.
PT/SLT/PS
Enter 790.
9 07
C.Tone
1.9 Utilising the Call Centre
User Manual 141
1.9 Utilising the Call Centre
1.9.1 Leaving an Incoming Call Distribution Group (Log-in/Log-
out, Wrap-up)
To set Log-in/Log-out
You can control your status in an incoming call distribution
group. When in the Log-out mode, incoming calls to the
group will not ring at your extension. When you return, calls
will again ring at your extension. (Default: Log-in)
Even if your extension is logged-in, you can have a
specified time period (wrap-up time) when you will not
receive calls after completing a previous call. This time can
be used for you to write a report and so on.
You can also manually select "Not Ready" mode to
temporarily leave a distribution group.
Log-in
Log-out
Wrap-up
Talk.
Not Ready
Ready
Off-hook.
On-hook.
PT/SLT/PS
Enter 736.
Log-out
Log-in
0
1
OR
Enter ICD Group extension
number or .
Specified
OR
ICD Group
extension no.
All
3 67
Enter 0 or 1.
C.Tone
ICD Group: Incoming Call Distribution Group
1.9 Utilising the Call Centre
142 User Manual
To enter/leave Not Ready mode
To set/cancel Not Ready mode or to leave Wrap-up mode (To enter Ready mode)
While on-hook
PT/PS
Press Log-in/Log-out.
(Log-in/Log-out)
Specified
OR
All
ICD Group
extension no.
Enter ICD Group extension number
or .
ICD Group: Incoming Call Distribution Group
While on-hook
PT/PS
Press Log-in/Log-out of a specified group.
(Log-in/Log-out
of a specified group)
PT/SLT/PS
On-hook.Off-hook.
537
Not Ready
Ready
1
0
OR
Enter 735.
Enter 1 or 0.
C.Tone
PT/PS
(Wrap-up)
While on-hook
Press red or flashing red Wrap-up.*
1.9 Utilising the Call Centre
User Manual 143
• * The status will be as follows:
Ready Not Ready
Not Ready Ready
Wrap-up Not Ready
• The Log-in/Log-out of a specified group button light shows the current status as follows:
Off: Log-in mode
Red on: Log-out mode
• The Wrap-up button alternates the setting of Wrap-up mode, Not Ready mode or Ready
mode.
The Wrap-up button light shows the current status as follows:
Off: Ready mode
Red on: Not Ready mode
Flashing red: Wrap-up mode
• In Wrap-up mode/Not Ready mode, your extension does not receive calls through any group,
even if it belongs to multiple groups.
• The last remaining logged-in extension may not be allowed to log out, depending on system
programming.
• The Supervisor extension can control the Log-in/Log-out status of other extensions.
For more information, refer to "1.9.2 Monitoring and Controlling the Call Status of an Incoming
Call Distribution Group (Incoming Call Distribution Group Monitor)".
Customising Your Phone
• 3.1.3 Customising the Buttons
Create or edit a Log-in/Log-out button, a Log-in/Log-out of a specified group button or a
Wrap-up button.
1.9 Utilising the Call Centre
144 User Manual
1.9.2 Monitoring and Controlling the Call Status of an Incoming
Call Distribution Group (Incoming Call Distribution Group
Monitor)
– Monitoring the Status of Waiting Calls
– Monitoring and Changing the Log-in/Log-out Status of Extensions
The extension assigned as a Supervisor extension can monitor and control the status of other extensions
in an incoming call distribution group. It should have a PT with 6-line display. The display and DSS buttons
show as follows:
Monitoring the Status of Waiting Calls
The Supervisor extension can monitor the status of calls waiting to be answered in the queue. If an incoming
call distribution group has an overflowed call, the display shows the status automatically.
The following information is displayed.
<Queuing Monitor>
• The current date/time
• The ICD Group extension number/name
• The number of waiting calls
• The longest waiting time
<Call Log History>
• The date/time when cleared at last time
• The total number of received calls
• The number of overflowed calls
• The number of unanswered calls
• The average waiting time of queuing calls
<Display>
Date/Time &
extension no.
<DSS>
Busy Status Monitor
Initial Display
<Display>
Queuing Monitor
<DSS>
Busy Status Monitor
Monitoring the
Call Status
<Display>
Call Log History
<DSS>
Busy Status Monitor
<Display>
Queuing Monitor
<DSS>
Log-in/Log-out Monitor
Monitoring the Call Status
and Log-in/Log-out Statu
s
"SPRVS"
"EXIT""EXIT"
"LOG""EXIT"
739
ICD Group: Incoming Call Distribution Group
ICD Group
extension
no.
1.9 Utilising the Call Centre
User Manual 145
To monitor
To clear Call Log History
Monitoring and Changing the Log-in/Log-out Status of Extensions
The Supervisor extension can monitor the Log-in/Log-out status of the incoming call distribution group
members by the DSS button light. It can also change their Log-in/Log-out status if needed.
To monitor
• The accumulated data is cleared.
"****" shows if the number to be displayed exceeds the maximum displayable digits.
On-hook.
Enter ICD Group
extension number.
Off-hook.
Display PT
Enter 739.
3 97
C.Tone
ICD Group
extension no.
ICD Group: Incoming Call Distribution Group
Press "LOG".
Display PT
LOG
Press "CLEAR".
CLEAR
Press "SPRVS".
Display PT
SPRVS
After viewing the status of waiting calls
1.9 Utilising the Call Centre
146 User Manual
To change the Log-in /Log-out mode
• The DSS button light shows the current status as follows:
Off: The extension is not in the group.
Green on: Log-in (Ready) mode
Flashing green: Log-in (Not Ready) mode
Red on: Log-out mode
Press desired DSS.
Display PT
(DSS)
1.9 Utilising the Call Centre
User Manual 147
1.9.3 Forwarding a Waiting Call (Manual Queue Redirection)
To forward the waiting call
When your incoming call distribution group is busy and other outside calls arrive, the arriving
calls are put in a waiting queue.
Extensions can check the status of the queue with the Hurry-up button light, and forward the
longest waiting call in the queue to a preset destination manually.
This feature is also known as Hurry-up Transfer.
• The Hurry-up button light shows the current status as follows:
Off: No waiting call.
Red on: Some calls are waiting.
Flashing red: The number of calls exceeds the manual queue redirection level.
Customising Your Phone
• 3.1.3 Customising the Buttons
Create or edit a Hurry-up button.
PT/PS
Press red or flashing red Hurry-up.
(Hurry-up)
1.10 Using User-supplied Equipment
148 User Manual
1.10 Using User-supplied Equipment
1.10.1 If a Doorphone/Door Opener is Connected
You can talk to a person at the door through the doorphone. Preprogrammed extensions or an outside party
can receive the calls from the doorphone. You can open the door.
– Doorphone Call
– Opening a Door (Door Open)
Doorphone Call
To call from the doorphone
To answer a call from the doorphone
To call the doorphone
• If no one answers a doorphone call within a specified time period, the call is cancelled.
Press doorphone
button.
Doorphone
Talk.
C.Tone
Off-hook.
PT/SLT/PS/SIP Extn.
Talk.
Off-hook.
Enter doorphone
number (2 digits).
doorphone no.
PT/SLT/PS/SIP Extn.
Enter 31.
3 1
C.Tone
1.10 Using User-supplied Equipment
User Manual 149
Opening a Door (Door Open)
Some extensions may be prohibited from using this feature.
From a specified extension
From any extension while talking to the doorphone
• The door open will be triggered for a specified time period.
Off-hook.
On-hook.
Enter doorphone
number (2 digits).
PT/SLT/PS
Enter 55.
5 5
C.Tone
doorphone no.
PT/SLT/PS
On-hook.
Enter 5.
5
C.Tone
1.10 Using User-supplied Equipment
150 User Manual
1.10.2 If an External Relay is Connected
Preprogrammed extensions can switch on a relay (e.g., alarm) connected to the PBX.
To switch on the relay
• The relay will be switched off after a specified time period.
Off-hook.
Enter relay number
(2 digits).
relay no.
PT/SLT/PS
C.Tone
Enter 56.
65
On-hook.
1.10 Using User-supplied Equipment
User Manual 151
1.10.3 If an External Sensor is Connected
Preprogrammed extensions can receive an alert call from an external sensor (e.g., security alarm)
connected to the PBX.
To answer a sensor call
• If you do not answer a sensor call within a specified time period, the sensor call will stop.
Off-hook.
PT/SLT/PS
On-hook.
D.Tone
1.10 Using User-supplied Equipment
152 User Manual
1.10.4 If a Host PBX is Connected
– Accessing External Services (External Feature Access [EFA])
Accessing External Services (External Feature Access [EFA])
You can access special features (e.g., Call Waiting) offered by a host PBX or telephone company. This
feature is only effective for an outside call.
<Example> To hold the current call and then talk to the new party
• In this case, the FLASH/RECALL button on a proprietary telephone must be set to External
Feature Access (EFA) mode through system programming.
Customising Your Phone
• 3.1.3 Customising the Buttons
Create or edit an External Feature Access (EFA) button.
PT/PS SLT
Enter desired
service code.
desired service
code
Enter desired
service code.
Press Recall/
hookswitch.
Press FLASH/RECALL or EFA.
Or press TRANSFER and
then enter 60.
While hearing a tone While hearing a tone
Enter 60.
OR
OR
(EFA)
FLASH/
RECALL
6 0
TRANSFER
desired service
code
6 0
1.10 Using User-supplied Equipment
User Manual 153
1.10.5 If a Voice Processing System is Connected
You or an outside party can access the Voice Processing System from a telephone.
– Call Forwarding to Voice Mail (Voice Mail Integration)
If your PBX has a Panasonic Voice Processing System connected (e.g., KX-TVP/KX-TVS series) using
digital integration, the following features are also available:
– Screening Calls (Live Call Screening [LCS])
– Recording a Conversation
Call Forwarding to Voice Mail (Voice Mail Integration)
– To forward your calls to your mailbox
– To transfer a call to a mailbox
– To listen to messages
If you cannot answer calls, you can forward them to your mailbox. You can select the type of incoming calls
(Intercom Calls/Outside Calls/Both Calls) that are forwarded.
If your telephone has a Message button, the Message light turns on when a message is left in your mailbox.
You will hear an indication tone* when going off-hook, regardless of whether or not your telephone has a
Message button.
You can also create a Voice Mail Transfer button on your phone to transfer received outside calls to a mailbox
of another extension so that calling parties can leave messages (Voice Mail Transfer).
The duration for recording depends on the Voice Processing System.
To forward your calls to your mailbox
• Voice Processing System features are not available for SIP Extension users.
PT/SLT/PS
voice mail floating
extension no.
On-hook.
Enter voice mail floating
extension number.
Enter required number.
2
0
3
4
5
Cancel
All Calls
Busy
No Answer
Busy/No Answer
Off-hook.
Enter 71. Enter 0 to 2 as you desire.
1
2
0
Both Calls
Intercom Calls
Outside Calls
OR
OR
17
C.Tone
Enter #.
#
For "Cancel",
go on-hook directly.
For "Cancel", go on-hook
directly after entering 0.
1.10 Using User-supplied Equipment
154 User Manual
To transfer a call to a mailbox
To listen to messages
• *Indication tone after going off-hook
• You can access a voice mail with one touch.
• The default voice mail floating extension number is 500.
Customising Your Phone
• 3.1.3 Customising the Buttons
Create or edit a Voice Mail Transfer button or a Message button.
Press DSS or dial desired
extension number.
Press Voice Mail
Transfer.
PT/PS
(Voice Mail
Transfer)
During a conversation
desired
extension no.
OR
(DSS)
Press MESSAGE or enter voice
mail floating extension number.
Off-hook.
PT/SLT/PS
OR
voice mail floating
extension no.
MESSAGE
1 s
1.10 Using User-supplied Equipment
User Manual 155
Screening Calls (Live Call Screening [LCS])
Before operating
• Create a Live Call Screening (LCS) button (Personal Programming).
• Select the mode, either Hands-free or Private (Personal Programming).
• Set the extension PIN (Personal Identification Number).
• Set the Live Call Screening feature.
To set Live Call Screening
To cancel Live Call Screening
While a caller is leaving a message in your mailbox, you can monitor the call without
answering. If you so desire, you can answer the call while monitoring. There are two methods
available (Default: Hands-free mode).
Hands-free mode:
You can monitor the message automatically, live through the telephone speaker.
Private mode:
You will hear an alarm tone while the caller is leaving a message.
Press Live Call
Screening.
Enter extension PIN
(max. 10 digits).
extension PIN
PT/PS
(Live Call
Screening)
PIN: Personal Identification Number
This is required only when
an extension PIN is stored.
Press red Live Call Screening.
PT/PS
(Live Call
Screening)
1.10 Using User-supplied Equipment
156 User Manual
Operation Flowchart
The operations in the shaded areas can be done hands-free.
• The Live Call Screening (LCS) button light shows the feature status as follows:
Off: LCS is off.
Flashing green rapidly: Alerting in the Private mode.
Flashing green slowly: Monitoring.
Red on: LCS is on.
• The manager extension can clear an extension PIN.
• This feature is available for a single line telephone if it is connected to a proprietary telephone
in parallel. (Private mode only)
To answer the call while monitoring, press Recall/hookswitch.
• Only the handset monitoring in the Private mode is available for PS users.
Customising Your Phone
• 3.1.2 Settings on the Programming Mode—Live Call Screening Mode Set
Select the mode, either monitoring the message through the speaker automatically or
receiving, while the caller leaves a message.
• 3.1.3 Customising the Buttons
Create or edit a Live Call Screening (LCS) button.
Hands-free Mode Private Mode
Stop
monitoring
Answering
the call
Stop
monitoring
Answering
the call
Monitoring
Monitoring (Hands-free) Monitoring (Handset)
No operation
Stop
monitoring
Answering
On-hook.
(Live Call
Screening)
(Alarm Tone)
Press SP-PHONE or
MONITOR.
OR
Press
Live Call
Screening.
MONITOR
MONITOR
SP
-
PHONE
Off-hook.
OR OR
Press
Live Call
Screening
.
Press SP-PHONE, MONITOR or Live Call
Screening.
PT/PS
(Live Call
Screening)
(Live Call
Screening)
OR
Press
SP-PHONE
or MONITOR.
Off-hook.
MONITOR
SP
-
PHONE
SP
-
PHONE
OR
Off-hook.
1.10 Using User-supplied Equipment
User Manual 157
Recording a Conversation
To record into your mailbox (Two-way Record)
To record into another mailbox (Two-way Transfer)
To record into another mailbox with one touch (One-touch Two-way Transfer)
You can record a conversation into a mailbox while talking on the phone.
You can select the mailbox each time you record a conversation.
• The Two-way Record button light, Two-way Transfer button light or One-touch Two-way
Transfer button light shows the current status as follows:
Off: Not recording.
On: Recording the conversation.
Press Two-way Record.
During a conversation
To stop recording,
press this button again.
PT/PS
(Two-way
Record)
Press Two-way
Transfer.
During a conversation
Press DSS or enter
another extension
number.
To stop recording,
press this button again.
PT/PS
(Two-way
Transfer)
OR
(DSS)
another
extension no.
Press One-touch Two-way Transfer.
During a conversation
PT/PS
(One-touch
Two-way
Transfer)
1.10 Using User-supplied Equipment
158 User Manual
• Note:
When you record your Two-way telephone conversations, you should inform the other party
that the conversation is being recorded.
Customising Your Phone
• 3.1.3 Customising the Buttons
Create or edit a Two-way Record button, a Two-way Transfer button and a One-touch
Two-way Transfer bu tt o n .
1.11 Administrative Features
User Manual 159
1.11 Administrative Features
1.11.1 Using the Telephones in a Hotel-type Environment
(Hospitality Features)
–Check-in
–Check-out
– Setting a Timed Reminder to a Room Extension (Remote Wake-up Call)
Check-in
The hotel operator can change the room status of extensions to check-in by using the Check-in button
assigned on his extension.
To check in
In a hotel-type environment, an extension assigned as a hotel operator can be used to
view and set the check-in/check-out status of each guest room extension. When the hotel
operator presses a flexible button assigned as "Check-in" or "Check-out" on his extension,
the extension will switch to Room Status Control mode, and the light of the DSS button for
each room extension will show the current room status. This allows the hotel operator to
manage guests and rooms with just a telephone. In addition, the hotel operator can set
automatic wake-up calls for guest rooms.
• The hotel operator must be using a 6-line display PT to use the Check-in and Check-out
features.
• While in Room Status Control mode:
a. The hotel operator's extension can only check extensions in or out. All other operations
will be ignored.
b. The light of each DSS button shows the room status of the corresponding extension as
follows:
Off: Check-out
Red on: Check-in
c. The lights of other buttons may not show their normal display.
d. The hotel operator's extension is considered to be busy. Callers to that extension will hear
a busy tone.
Press Check-in. Dial extension number and then press
"ENTER", or press desired DSS.
OR
extension no.
(DSS)
While on-hook
ENTER
Display PT
Press "YES".
Press "EXIT"
or Check-in.
YES
EXIT
OR
(Check-in)
(Check-in)
1.11 Administrative Features
160 User Manual
Check-out
The hotel operator can change the room status of extensions to check-out by using the Check-out button
assigned on his extension.
Depending on the setting of the PBX, the hotel operator can do the following:
• Record/edit charges for Minibar/Others
• Print out an invoice containing charge information
To check out a room with/without printing an invoice
• After check-in, Remote Extension Dial Lock is deactivated, and the guest can make outside
calls from the room extension. (Refer to "2.1.1 Extension Control".)
• After check-in, all billing data previously charged to the extension will be cleared
automatically.
• When the room status of extensions is changed, detailed room status information is recorded
automatically. This requires system programming.
<Example>
Date Time Ext CO Dial Number
03:07PM
1234 Check in
02/02/00
Press Check-out.
While on-hook
Display PT
Dial extension number and then press
"ENTER", or press desired DSS.
OR
extension no.
(DSS)
ENTER
(Check-out)
Press "YES".
Press "EXIT"
or Check-out.
YES
EXIT
OR
(Check-out)
PRINT
Press "PRINT".
NEXT
Press "NEXT".
NEXT
Press "NEXT".
OR
To check out with an invoice
To check out without an invoice
1.11 Administrative Features
User Manual 161
To record/edit room charges and check out a room with/without printing an invoice
Press Check-out.
Dial extension number and then press
"ENTER", or press desired DSS.
OR
extension no.
(DSS)
While on-hook
ENTER
Enter minibar charge.
minibar charge
other charges
Enter other charges.
Display PT
(Check-out)
Press "YES".
Press "EXIT"
or Check-out.
YES
EXIT
OR
(Check-out)
Press Down.
PRINT
Press "PRINT".
NEXT
Press "NEXT".
NEXT
Press "NEXT".
OR
To check out with an invoice
To check out without an invoice
1.11 Administrative Features
162 User Manual
• After check-out, Remote Extension Dial Lock is activated, and outside calls from the room
extension are restricted. (Refer to "2.1.1 Extension Control".)
• After check-out, wake-up call and Call Log information for the room extension are cleared
automatically. In addition, features set on the room extension are reset to the default settings.
For a list of features that are reset, refer to "1.8.13 Clearing Features Set at Your Extension
(Extension Feature Clear)".
• When the room status of extensions is changed, detailed room status information is recorded
automatically. This requires system programming.
<Example>
• To print out an invoice, a printer should be connected to the PBX. If the room extension is in
use, an invoice cannot be printed out.
<Example>
• The PBX can store a limited amount of room information. When this storage becomes almost
full, the information of the extension that made the most calls is printed out automatically. In
this case, the printout is similar to the example above, but without categorised charge
information and the total. The PBX can then store new room information.
"Call amount:0012" in the example above indicates that the information of 12 phone calls has
previously been printed out automatically.
Customising Your Phone
• 3.1.3 Customising the Buttons
Create or edit a Check-in or a Check-out button.
Date Time Ext CO Dial Number
08:08AM
1234 Check out
02/03/00
****************************************
****************************************
Hotel
Check in : 01.JAN.00 06:31PM
Check out : 03.JAN.00 07:03AM
Room : 202 : Mr. Smith
Telephone 104.30 (Tax 10.000% = 9.48)
Minibar 4.00 (Tax 10.000% = 0.36)
Others 0.00 (Tax 15.000% = 0.00)
Total FR 108.30 (Tax Total = 9.84)
Sheet : 002
01/01/00 06:52PM 202 01 Call amount:0012
02/01/00 06:07PM 202 01 123456789
02/01/00 07:30PM 202 01 012345678901234
02/01/00 08:45PM 202 01 0011234567890123
01:24'30 00084.50 001
00:10'12 00010.20 1234567890
00:06'36 00006.60 12345
00:03'00 00003.00 12345
**
======= Hotel TDEPBX =======
Tel: +41 3 12 34 56 78 Fax: +41 3 12 34 56 78
E-Mail: 12345678
hoteltdepbx.ch
1.11 Administrative Features
User Manual 163
Setting a Timed Reminder to a Room Extension (Remote Wake-up
Call)
The hotel operator can remotely set or cancel a Timed Reminder to a room extension. This allows guests
to request wake-up calls without having to program the extension themselves. The hotel operator can also
confirm the current Timed Reminder setting for a room extension.
To set
To cancel
• * Enter the time in the format assigned to your PBX (12-hour or 24-hour).
On-hook.
Off-hook.
Enter 0 for once
or 1 for daily.
Once
Daily
1
1
0
C.Tone
Dial extension number
or press desired DSS.
OR
extension no.
(DSS)
AM
PM
0
1
Enter hour (01–12) and minute (00–59) and then
0 for AM or 1 for PM.
Or enter hour (00–23) and minute (00–59).
hour/minute
OR
OR
12 H :
24 H :
hour/minute
Enter 76 . Enter 1.
76
PT
OR
*
*
Off-hook.
On-hook.
Dial extension number
or press desired DSS.
OR
extension no.
(DSS)
C.Tone
0
Enter 76 . Enter 0.
76
PT
1.11 Administrative Features
164 User Manual
To confirm
• Timed Reminder can also be set from the room extension. (For information about setting
Timed Reminder, refer to "1.8.1 Setting the Alarm (Timed Reminder)".) The most recent
setting will be valid no matter which extension made the setting.
• When a Timed Reminder starts, and when it is answered or not answered, detailed Timed
Reminder information is recorded automatically. This requires system programming.
<Example>
• Users of PTs without displays can confirm only whether a Timed Reminder has been set or
not by following the steps shown above. If set, a confirmation tone will be heard.
On-hook.
Display PT
The display shows
Timed Reminder
information.
C.Tone
Off-hook.
2
Dial extension number
or press desired DSS.
OR
extension no.
(DSS)
Enter 76 . Enter 2.
76
Date Time Ext CO Dial Number
02:45PM
02:46PM
02:47PM
1234
1234
1234
Timed Reminder/Start
Timed Reminder/No Answer
Timed Reminder/Answer
02/02/00
02/02/00
02/02/00
1.11 Administrative Features
User Manual 165
1.11.2 Recording Information Using Preprogrammed Messages
(Printing Message)
You can record a variety of information from your extension using up to 8 preprogrammed messages.
Message information from all extensions is recorded with the PBX. For example, it is possible to use this
feature as a time card by selecting preprogrammed "sign in" and "sign out" messages.
In a hotel-type environment, this feature can be used to record room information from a room extension.
For a list of preprogrammed messages, consult your dealer.
To record
• * Depending on the content of the selected message, you may be required to enter a numeric
parameter, such as a price or time. Enter the correct number of characters as required for the
message. For information about required parameters, consult your dealer.
<Example>
If "Snack %%.%%" has been programmed as message number 1 (for recording charges for
room snacks consumed), hotel employees would enter data as in the example below using
the room extension:
• When a preprogrammed message is selected, detailed information is recorded automatically,
as shown below:
• Any charges recorded here are not related to charges that the hotel operator records when
checking out a room.
Off-hook.
On-hook.
Enter 761. Enter message
number (1
–8).
Enter parameter
if required.
PT/SLT
parameter
Enter #.
761
message no.
C.Tone
*
761 1 0300 #
message no.
parameter
(Snack charge)
Date Time Ext CO Dial Number
10:45AM
1234 Snack 03.00
02/02/00
1.12 Exchanging the Settings between Extensions
166 User Manual
1.12 Exchanging the Settings between Extensions
1.12.1 Walking Extension
You can exchange the settings set at another extension with your own settings. This allows you to use your
own settings, including your extension number, on another person's extension. Settings such as extension
number and One-touch Dialling memory are available at the new extension. It is also possible to exchange
the DSS Console settings along with the extension settings. Walking Extension is useful, for example, when
you move to a new location in the office.
This feature is also known as Walking Station.
To exchange your settings with another extension
• An extension personal identification number (PIN) is required to use this feature. Refer to
"Assigning an Extension PIN to Your Extension (Extension PIN [Personal Identification
Number])" in "3.1.1 Customising Your Phone (Personal Programming)".
• Your previous extension will receive the old settings of your new extension.
• Extension settings can be exchanged between SLT and SLT, PT and PT, or SLT and PT.
• If you are using a KX-NT300 series telephone with a Bluetooth wireless headset, and
exchange the settings with another KX-NT300 series telephone user, you cannot use your
Bluetooth wireless headset at the other extension.
Bluetooth wireless headsets are registered on extensions themselves. Therefore, you have
to register a Bluetooth wireless headset on each desired extension. For details about
registration, refer to "Bluetooth Registration" in "3.1.2 Settings on the Programming Mode".
Off-hook.
Enter 727.
PT/SLT
your
extension no.
On-hook.
Dial your extension
number.
extension PIN
Enter extension PIN
(max. 10 digits).
2 77
D.Tone
PIN: Personal Identification Number
1.12 Exchanging the Settings between Extensions
User Manual 167
1.12.2 Enhanced Walking Extension
In addition to exchanging the settings between extensions (Walking Extension), you can change the status
of your extension to "Service-in" or "Service-out" (Enhanced Walking Extension).
Service-in: An extension is in use (normal status).
Service-out: Extension Dial Lock (→ 1.6.4 Preventing Other People from Using Your Telephone (Extension
Dial Lock)) and Do Not Disturb (DND) (→ 1.8.2 Refusing Incoming Calls (Do Not Disturb [DND])) are
activated on an extension, and the extension user cannot make unauthorised outside calls nor receive calls.
This feature is useful when:
a) one person uses the same extension settings at different locations, such as another branch office
or at home
b) two or more people use the same telephone in turn
<Example (a)> When using extension settings at a different location
In this example, extension user A sets his/her own extension status to "Service-out" at the main office. Then,
he/she can set another extension status to "Service-in" at the branch office to have his/her own extension
settings available at the extension.
Service-out
Extn. No. 101
Service-out
Extn. No. 101
Service-in
Extn. No. 102
Service-out
Service-in
Service-out
Extension status
of Telephone A
Service-in
Extn. No. 101
Extension status
of Telephone B
Service-out
Service-out
Service-out
Main Office
Branch Office
Extn. No. 102
Service-out
Extn. No. 102
Service-out
Service-in
Service-in
1.12 Exchanging the Settings between Extensions
168 User Manual
<Example (b)> When two users share one telephone
In this example, extension users A and B work in shifts and use the same extension in turn. User A sets the
extension status to "Service-out" when he/she finishes work. Then, user B can set the extension status to
"Service-in" and have his/her own settings available at the extension.
To set an extension to Service-out status
To set an extension to Service-in status and have your own settings available
• An extension personal identification number (PIN) is required to use this feature. Refer to
"Assigning an Extension PIN to Your Extension (Extension PIN [Personal Identification
Number])" in "3.1.1 Customising Your Phone (Personal Programming)".
• Extension settings can be exchanged between SLT and SLT, PT and PT, or SLT and PT.
Service-in
Extn. No. 102
User B
Service-out
Extn. No. 102
Service-out
Extn. No. 102
Service-out
Service-in
Extn. No. 101
Service-out
User A
Extn. No. 101
Service-in
Extn. No. 101
Service-out
Extension
Status
Service-in
Service-out Service-in
Off-hook.
PT/SLT
Enter 727.
On-hook.
2 77
Enter #.
Off-hook.
PT/SLT
Enter 727.
your
extension no.
On-hook.
Dial your extension
number.
extension PIN
Enter extension PIN
(max. 10 digits).
2 77
C.Tone
PIN: Personal Identification Number
Enter .
1.13 Using a Display Proprietary Telephone
User Manual 169
1.13 Using a Display Proprietary Telephone
1.13.1 Using the Call Log
This is available for display proprietary telephones and portable stations.
– Calling with the Incoming Call Log
– Calling with the Outgoing Call Log
Calling with the Incoming Call Log
When you receive an outside call or an external sensor call, call information is recorded automatically in the
incoming call log. A preprogrammed number of calls can be logged per extension.
When the call log is full and other call arrives, the oldest call is deleted.
You can modify the logged telephone number.
When the Call Log button light turns on, there is a call which you did not answer.
The following information is logged.
•Caller's Name
• Date/Time call received
• Answered or Not Answered
Confirmed or Not Confirmed
• Caller's Phone Number
To confirm the log information with the Call Log button
To confirm the log information with the Navigator Key
Press Call Log until
desired party appears.
Display PT
(Call Log)
While on-hook
KX-NT300/KX-T7600
Press Left twice.
While on-hook
Press Up or Down until
desired party appears.
1.13 Using a Display Proprietary Telephone
170 User Manual
To clear the log information
To call
To store the caller's information in personal speed dialling
Display PT
While confirming the log information
Press Call Log, or Up or Down
until desired party appears.
(Call Log)
OR
Press TRANSFER.
TRANSFER
Off-hook.
While confirming the log information
Display PT
Press Call Log, or Up or Down
until desired party appears.
(Call Log)
OR
Press STORE.
Display PT
AUTO DIAL
STORE
While confirming the log information
Press Call Log, or Up or Down
until desired party appears.
(Call Log)
OR
1.13 Using a Display Proprietary Telephone
User Manual 171
Calling with the Outgoing Call Log
You can redial using the outgoing call log.
To call
To call with the REDIAL button
• The Call Log button light shows the current status as follows:
Off: No incoming call. Or you have already viewed the call log.
Red on: You have missed calls to view.
• If your call is answered by another extension, the caller's information is recorded on the
displays of both your extension and the answering extension.
• You can lock your call log display by using an extension PIN (Personal Identification Number),
so that you can prohibit access to your logged information (Display Lock). Refer to "3.1.2
Settings on the Programming Mode".
• You can also have a Call Log button for an ICD Group (Incoming Call Distribution Group).
• If a call arrives while you are using the call log, the call log display will be replaced with the
caller's information.
Customising Your Phone
3.1.3 Customising the Buttons
Create or edit a Call Log button or Call Log for ICD Group button.
• * System programming is required for this operation.
• This operation is available only for digital proprietary telephones with a display.
KX-NT300/KX-T7600
Press Left.
Press Up or Down
until desired number
appears.
Off-hook.
While on-hook
Display PT
Press REDIAL to
display the outgoing
call log.*
Press REDIAL
until desired number
appears.
Off-hook.
While on-hook
REDIAL
REDIAL
1.13 Using a Display Proprietary Telephone
172 User Manual
To store the caller's information in personal speed dialling
• You can lock your call log display by using an extension PIN (Personal Identification Number),
so that you can prohibit access to your logged information (Display Lock). Refer to "3.1.2
Settings on the Programming Mode".
• If a call arrives while you are using the call log, the call log display will be replaced with the
caller's information.
Press STORE.
When the desired party is displayed
Display PT
AUTO DIAL
STORE
1.13 Using a Display Proprietary Telephone
User Manual 173
1.13.2 Using the Directories
You can call using the directories (Personal Speed Dialling Directory, System Speed Dialling Directory and
Extension Number Directory).
Only personal directories can be stored, edited or deleted on your extension.
If a call arrives while you are using a directory, the display will be replaced with the caller's information.
– Calling with the Directory
– Storing Names and Numbers
– Entering Characters
Calling with the Directory
To select and call
• * The display order is as follows:
One time: Personal Speed Dialling Directory
Two times: System Speed Dialling Directory
Three times: Extension Number Directory
• To cancel or exit, press the CANCEL or FLASH/RECALL button.
• You can lock your personal speed dialling directory by using an extension PIN (Personal
Identification Number), so that you can prohibit access to it (Display Lock). Refer to "3.1.2
Settings on the Programming Mode".
• Directory entries generally should include name and number. If the name is not registered,
an entry cannot be displayed.
• The System Speed Dialling Directory can be displayed simply by pressing the AUTO DIAL/
STORE button while on-hook.
Press Right until
desired directory
appears.*
Press Up or Down
until desired
party appears.
While on-hook
Off-hook.
KX-NT300/KX-T7600
1.13 Using a Display Proprietary Telephone
174 User Manual
Storing Names and Numbers
To store a Personal Speed Dialling Directory item
• Telephone numbers and names displayed are stored using the first spare Personal Speed
Dialling memory available.
• PS user: Refer to "Operating Instructions" for PS.
• For more details, refer to "To store the names and numbers in personal speed dialling" in
"3.1.2 Settings on the Programming Mode".
Enter phone number
(max. 32 digits).
Enter name
(max. 20 characters).
name
Press PROGRAM
or PAUSE.
phone no.
While on-hook
OR
Display PT
Press ENTER
or STORE.
OR
Press ENTER
or STORE.
OR
PROGRAM
PAUSE
AUTO DIAL
STORE
AUTO DIAL
STORE
1.13 Using a Display Proprietary Telephone
User Manual 175
Entering Characters
You can enter the following characters. The tables show you the characters available for each button. Table
1 or Table 2 can be programmed.
Table 1 (Standard mode)
1.13 Using a Display Proprietary Telephone
176 User Manual
Table 1 (Standard mode for RU model)
1.13 Using a Display Proprietary Telephone
User Manual 177
Table 2 (Option mode)
1.13 Using a Display Proprietary Telephone
178 User Manual
Table 2 (Option mode for CE model)
1.13 Using a Display Proprietary Telephone
User Manual 179
Table 2 (Option mode for GR model)
1.13 Using a Display Proprietary Telephone
180 User Manual
Table 2 (Option mode for RU model)
1.13 Using a Display Proprietary Telephone
User Manual 181
1.13.3 Accessing System Features (System Feature Access)
You can access a feature with the "Feature Access" menu.
To access "Feature Access" menu and select the feature
Features Refer to
Automatic Callback Busy Cancel 1.2.4 When the Dialled Line is Busy or There is No Answer
Group Call Pickup 1.3.3 Answering a Call Ringing at Another Telephone (Call
Pickup)
Directed Call Pickup 1.3.3 Answering a Call Ringing at Another Telephone (Call
Pickup)
Paging 1.7.1 Paging
Doorphone Call 1.10.1 If a Doorphone/Door Opener is Connected
Door Open 1.10.1 If a Doorphone/Door Opener is Connected
External Relay 1.10.2 If an External Relay is Connected
External Background Music 2.1.4 Turning on the External Background Music (BGM)
Press Right
four times.
Press Up or Down
until the feature appears.
Press ENTER.
While on-hook
KX-NT300/KX-T7600
1.14 Using an IP Proprietary Telephone
182 User Manual
1.14 Using an IP Proprietary Telephone
1.14.1 Self Labelling (KX-NT366 only)
To switch display
The KX-NT366 IP-PT has 12 flexible buttons, and a
display for each button to show what feature, telephone
number or extension number is assigned to it. The display
can also be switched to show 3 other sets (Pages) of 12
flexible buttons assignment by pressing the PAGE key.
Different features, telephone numbers or extension
numbers can be assigned to each button in every set.
This means that 48 flexible buttons are available to an
extension user.
• When you answer an incoming call or when you seize an outside line, the display
automatically changes to the page that contains the green lit button.
• After customising each button, you can set the displayed text for the button. For details about
customising buttons, refer to "3.1.3 Customising the Buttons".
Page 4
Page 3
Bank
Home
Sales
LCS
PDN
CO 6
CO 5
CO 4
CO 3
CO 2
Page 1 Page 2
KX-NT366
Press PAGE
to display the desired page.
User Manual 183
Section 2
Manager Operation
This chapter shows the manager how to control the other
extensions or the PBX.
2.1 Control Features
184 User Manual
2.1 Control Features
2.1.1 Extension Control
The manager extension can control the settings of other extensions.
– Changing the Settings of Other Extensions
Changing the Settings of Other Extensions
To lock/unlock other extensions (Remote Extension Dial Lock)
This feature is also known as Remote Station Lock Control.
• The manager can use Remote Extension Dial Lock to unlock any extension, whether that
extension was locked remotely (Remote Extension Dial Lock) or from the extension itself
(Extension Dial Lock).
Off-hook.
PT/SLT/PS
Enter 78.
87
Enter extension
number.
extension no.
Enter 2 to unlock
or 3 to lock.
2
3
Unlock
Lock
OR
On-hook.
C.Tone
2.1 Control Features
User Manual 185
2.1.2 Time Service Mode Control
The manager extension or the preprogrammed extension can change the time mode (Day, Lunch, Break or
Night).
There are two methods (Automatic or Manual) of changing the time modes.
Automatic: enables the time mode for each day of the week to change automatically. You may also change
it manually.
Manual: enables to change a mode in manual as follows.
To change the time mode (Day/Night/Lunch/Break)
To select the time service switching mode (Automatic/Manual)
PT/PS
Press Time Service
(Day/Night/Lunch/Break)
until the desired mode
appears.
(Time Service
(Day/Night/
Lunch/Break))
While on-hook
PT/SLT/PS
Off-hook. On-hook.
Enter 780.
1
0
2
3
Day
Night
Lunch
Break
Enter 0 to 3
as you desire.
8 07
C.Tone
PT/PS
Press Time Service Switching
Mode (Automatic/Manual).
(Time Service
Switching Mode
(Automatic/Manual))
While on-hook
2.1 Control Features
186 User Manual
• Besides the time mode, there is Holiday mode. It can change mode once on a specified date.
• The Time Service (Day/Night/Lunch/Break) button light shows the current status as follows:
Off: Day mode
Green on: Lunch mode
Flashing green: Break mode
Red on: Night mode
Flashing red: Holiday mode
• The Time Service Switching Mode (Automatic/Manual) button light shows the current status
as follows:
Off: Automatic
Red on: Manual
Customising Your Phone
• 3.1.3 Customising the Buttons
Create or edit a Time Service (Day/Night/Lunch/Break) button or a Time Service
Switching Mode (Automatic/Manual) button.
2.1 Control Features
User Manual 187
2.1.3 Restriction Level Control (Dial Tone Transfer)
The manager extension can change the restriction level, permitting an extension to make a
call.
• The restriction level is changed to the preprogrammed level of Toll Restriction/Call Barring
button.
Customising Your Phone
• 3.1.3 Customising the Buttons
Create or edit a Toll Restriction/Call Barring button.
During a conversation with an extension
PT/PS
(Toll Restriction/
Call Barring)
Press Toll Restriction/
Call Barring.
On-hook.
The extension can hear the dial
tone and then make a call.
C.Tone
2.1 Control Features
188 User Manual
2.1.4 Turning on the External Background Music (BGM)
The manager extension can select and broadcast background music in the office through external speakers.
To select and start/stop the background music
PT/SLT/PS
Off-hook.
On-hook.
Enter 35.
BGM no.
OR
0
Enter BGM number
(1 digit) or 0 to stop.
53
external
pager no.
OR
C.Tone
Enter external
pager number
(1 digit) or for all.
2.1 Control Features
User Manual 189
2.1.5 Recording Outgoing Messages (OGM)
The manager extension can record three kinds of greeting messages (OGM) as follows:
All messages have their own extension numbers. You can select the desired message. You have two
methods for recording a message. One is recorded using the handset, and the other is recorded from an
external BGM (MOH) port.
To record
To play back
1.
DISA message: Used to greet and guide callers so that they access an extension user
group or outside party without operator assistance.
2. Incoming Call Distribution Group message: Used to greet and guide callers to an
incoming call distribution group.
3. Timed Reminder message: Used for a wake-up call message when the extension
answers the Timed Reminder.
On-hook.
Off-hook.
Enter 36.
PT
Enter 1.
1
Record
message.
Press STORE.
When the time limit passes,
it stops automatically.
The message
is played back.
Enter OGM floating
extension number.
3 6
OGM floating
extension no.
AUTO DIAL
STORE
Progress
Tone &
C.Tone
C.Tone
The message
is played back.
Off-hook.
On-hook.
2
PT
Enter 36.
Enter 2.
63
C.Tone
Enter OGM floating
extension number.
OGM floating
extension no.
2.1 Control Features
190 User Manual
To record from an external BGM (MOH) port
To clear the message
• Record voice messages only; avoid the recording of music.
• The default of OGM floating extension numbers is 5xx (xx: two-digit number of message).
PT
On-hook.
Off-hook.
Enter 36. Enter 3.
3
Press STORE.
When the time limit
passes, it stops
automatically.
The message
is played back.
The message
is recorded.
You hear
the message.
Enter
BGM port
number
(1 digit).
BGM port
no.
Press CONF.
3 6
AUTO DIAL
STORE
CONF
Progress
Tone &
C.Tone
C.Tone C.Tone
Enter OGM floating
extension number.
OGM floating
extension no.
PT
Off-hook.
0
Enter 36.
Enter 0.
On-hook.
63
Progress
Tone &
C.Tone
Enter OGM floating
extension number.
OGM floating
extension no.
2.1 Control Features
User Manual 191
2.1.6 Allowing Users to Seize an Unavailable Outside Line
(Trunk Busy Out)
When a problem is found on a certain outside line, the PBX automatically makes it unavailable for use
temporarily. The manager can manually enable the outside line and allow users to use it again.
To re-enable an outside line
• In some countries/areas, the PBX may not be able to automatically make a faulty outside line
unavailable for use.
Off-hook.
7
On-hook.
8 5
Enter outside line number
(3 digits).
outside line no.
C.Tone
Enter 785.
PT/SLT/PS
2.1 Control Features
192 User Manual
2.1.7 Releasing Network Direct Station Selection (NDSS)
Monitor
NDSS buttons can be customised on any extension connected to your PBX. An NDSS button
allows an extension user to monitor another extension connected to another PBX in a private
network. The NDSS button light shows the current status of the monitored extension in the
same way as a DSS button. When it becomes unnecessary to monitor an extension
connected to another PBX, the manager can stop the PBX from monitoring it. Any NDSS
buttons set to monitor that extension will also stop monitoring.
• To restart monitoring of an extension after performing this operation, go off-hook, press the
corresponding NDSS button, and go on-hook.
Customising Your Phone
• 3.1.3 Customising the Buttons
Create or edit a Network Direct Station Selection (NDSS) button.
PT and SLT
PT/PS
Off-hook.
(NDSS)
Dial another PBX extension
number and then enter #, or
press NDSS.
another PBX
extension no.
OR
C.Tone
On-hook.
Enter 784.
784
User Manual 193
Section 3
Customising Your Phone & System
This chapter shows you how to customise your individual
telephone or PBX according to your needs. Find the desired
setting and program as necessary.
3.1 Customising Your Phone (Personal Programming)
194 User Manual
3.1 Customising Your Phone (Personal
Programming)
3.1.1 Customising Your Phone (Personal Programming)
You can customise your telephone features. For example, you can change the initial settings or button
features according to your needs.
– Assigning an Extension PIN to Your Extension (Extension PIN [Personal Identification Number])
Assigning an Extension PIN to Your Extension (Extension PIN
[Personal Identification Number])
You can assign a password to each extension.
The following features require an extension PIN.
1. Screening calls (Live Call Screening [LCS])
2. Prohibiting other people from seeing your personal speed dialling directory, call log, SVM log, and
from playing back the voice messages in your message box (Display Lock)
3. Using the same settings as your extension at other extensions (Walking Extension)
4. Remote Control Operation (Walking COS)
5. Extension Dial Lock Clear
To set
• If you change your desk and extension, refer to "1.12.1 Walking Extension".
PT/SLT/PS
Off-hook.
Enter 799.
1
Enter 1.
Enter extension PIN
(max. 10 digits).
extension PIN
#
Enter #.
same
extension PIN
#
Enter #.
On-hook.
Enter same extension PIN
(max. 10 digits).
7 9 9
C.Tone
PIN: Personal Identification Number
3.1 Customising Your Phone (Personal Programming)
User Manual 195
To cancel
• WARNING
There is a risk that fraudulent telephone calls will be made if a third party discovers
your password (extension PIN).
The cost of such calls will be billed to the owner/renter of the PBX.
To protect the PBX from this kind of fraudulent use, we strongly recommend:
a) Keeping your PIN secret.
b) Selecting a complex, random PIN that cannot be easily guessed.
c) Changing your PIN regularly.
• Valid numbers for an extension PIN are "0" through "9".
• If the wrong extension PIN is entered a preprogrammed number of times, the PIN is locked.
• If you forget your extension PIN or your extension PIN is locked, your manager can clear the
extension PIN and extension PIN lock.
PT/SLT/PS
Off-hook.
Enter 799.
0
Enter 0.
Enter stored
extension PIN.
On-hook.
stored
extension PIN
7 9 9
C.Tone
PIN: Personal Identification Number
3.1 Customising Your Phone (Personal Programming)
196 User Manual
3.1.2 Settings on the Programming Mode
You can programme features using the programming mode.
– Setting Features
– Clearing Features
Setting Features
The default settings are shown in bold letters. For later reference, place a check mark in the boxes below to
indicate your customised setting.
Notice
The default value may vary depending on country/area.
• To exit at any time, lift the handset.
• To enter the programming mode when using a PS, refer to "Operating Instructions" for PS.
Item
Programming
Input
Selection & Parameter
Your extension information
PT: The display shows the PBX number, slot number
and port number. (Some IP-PTs may not display the
extension number.)
<example>
PS: The display shows the PS number.
<example>
Preferred display contrast level
from the 4 levels available
(Display Contrast Selection)*
1
Light
Little Light
Little Dark
Dark
Follow
programming
input.
To programme To exit
To enter the programming mode
Follow Selection
& Parameter.
Press PROGRAM
or PAUSE.
Press PROGRAM
or PAUSE.
selection &
parameter
programming
input
OR
PROGRAM
PAUSE
OR
PROGRAM
PAUSE
Press ENTER
or STORE.
OR
AUTO DIAL
STORE
Press ENTER
or STORE.
OR
AUTO DIAL
STORE
0 0
EXT1050:10308
PBX no. Port no.
Slot no.
EXT3001:99001
PS no.
0 1
1
2
3
4
3.1 Customising Your Phone (Personal Programming)
User Manual 197
Which display language do you
prefer?
(Display Language Selection)
English
2nd Language
3rd Language
4th Language
5th Language
Would you like the call duration
to be shown automatically on
the display when answering an
outside call?
(Display Switching Mode)
No—Manual (The display
keeps showing all of the outside
caller's information unless you
change it to the call duration
manually.)
Yes—Automatic (The first
line of the display will change
to the call duration
automatically when you answer
an outside call.)
Would you like to turn on the
display backlight of the KX-
T7633/KX-T7636?
(Display Backlight Selection)*
1
Yes—ON in use
Ye s — a l w a y s O N
No—always OFF
Preferred display contrast level
from the 4 levels available for
Self Labelling (KX-NT366 only)
(Self Labelling Display
Contrast)
Light
Little Light
Little Dark
Dark
Would you like to dial a preset
number simply by going off-
hook?
desired no. (max. 32 digits)
Do not use
Use
Should you prevent your
number being displayed on the
called party's telephone?
(Calling Line Identification
Restriction [CLIR])
No—Allows your number to
be displayed
Yes—Prevent your number
being displayed
Item
Programming
Input
Selection & Parameter
20
1
2
3
4
5
0 3
0
1
0 4
0
1
2
0 5
1
2
3
4
1 1
1 2
0
1
1 3
0
1
3.1 Customising Your Phone (Personal Programming)
198 User Manual
Which number should be
displayed on the called and
calling party's telephone?
(Calling/Connected Line
Identification Presentation
[CLIP/COLP])
Caller ID assigned to your
extension
Caller ID assigned on the outside
line being used
Which do you prefer to seize
when you go off-hook to make
calls?
(Preferred Line Assignment—
Outgoing)
No line
An idle outside line
+
CO button no.
(01–36)*
2
/
(01–84)*
3
or
A CO/ICD Group button
or
Intercom (On a PDN
extension, an idle PDN button is
selected when going off-hook.)
Which line do you prefer to
answer when you go off-hook?
(Preferred Line Assignment—
Incoming)
No line
The longest ringing line
(when multiple calls arrive)
+
CO button no.
(01–36)*
2
/
(01–84)*
3
or
A CO/ICD Group button
A PDN button
How do you prefer to receive
an intercom call?
(Alternate Receiving—Ring/
Voice)*
1
Ringing (Tone Call)
Directly—The party's voice is
heard without ringing.
Ring only—Prohibiting the
caller switching to the voice
mode.
Item
Programming
Input
Selection & Parameter
1 4
0
1
1 9
0
1
2
(
CO
)
3
INTERCOM
(PDN)
2 0
0
1
2
(
CO
)
3
(PDN)
2 1
0
1
2
3.1 Customising Your Phone (Personal Programming)
User Manual 199
Should the single line
telephone in parallel ring?
(Parallelled Telephone)*
1
*
4
No—The telephone will not
ring.
Yes—The telephone will
ring.
Do you prefer to answer a call
without going off-hook
regardless of the AUTO ANS
button status?
(Forced Answerback
Selection)*
1
No—Disable
Yes—Enable
Which service do you prefer
when a calling party is
recording a message in your
mailbox?
(Live Call Screening Mode
Set)*
1
You can monitor the message
through the telephone speaker.
(Hands-free mode)
Only an alarm tone is heard.
(Private mode)
Would you like to keep
recording after answering the
call in the LCS mode?
(LCS Mode Set [After
Answering])
No—Stop recording
Yes—Keep recording
Would you prefer to
automatically hear a call
waiting tone when you receive
a call while already on the
phone?
(Automatic Call Waiting)*
5
No (OFF)
Ye s ( O N )
How would you prefer to
receive call waiting
notifications for intercom calls?
(Manual Call Waiting)
No call (OFF)
Ton e ( BS S )
Voice announcement through
the built-in speaker (OHCA)*
6
Voice announcement through
the handset (Whisper OHCA)*
6
Which type of call waiting tone
do you prefer?
(Call Waiting Tone Type
Selection)
Tone 1
Ton e 2
Item
Programming
Input
Selection & Parameter
2 2
0
1
2 3
0
1
2 5
0
1
2 6
0
1
3 0
0
1
3 1
0
1
2
3
3 2
0
1
3.1 Customising Your Phone (Personal Programming)
200 User Manual
Would you like to show a
message on the caller's
telephone display?
(Absent Message)
No—Off
message no. (1–8)
Yes—Shows the selected
message.
Yes—Shows your personal
message.
Creating your personal
message
(Personal Absent Message)
message (max. 16 characters)
To forward or refuse some or all
of your incoming calls
(Call Forwarding [FWD])/Do
Not Disturb [DND])
(for both calls)
(for outside calls)
(for intercom calls)
Off
Do Not Disturb (DND)
+ desired no.
(max. 32 digits)
All—Forward all calls
+ desired no.
(max. 32 digits)
Busy—Forwarded when your
extension is busy.
+ desired no.
(max. 32 digits)
No Answer—Forwarded when
you do not answer.
+ desired no.
(max. 32 digits)
Busy/No Answer—Forwarded
when you do not answer or when
your extension is busy.
To set the timer for "No
Answer" and "Busy/No
Answer"
(FWD N/A Timer)
(0–120) seconds
(Default: 15 seconds)
Should you prohibit other
people from picking up your
calls?
(Call Pickup Deny)
No—Allow
Ye s — D e n y
Do you use the headset?
(Headset Operation)*
1
*
4
No—Headset off
Yes—Headset on
Do you prohibit other people
from joining your
conversation?
(Executive Busy Override
Deny)
No—Allow
Ye s — D e n y
Item
Programming
Input
Selection & Parameter
4 0
0
9
4 1
5
0
FWD/DND
/
5 1
5 2
0
1
2
3
4
5
5 3
6 0
0
1
6 1
0
1
6 2
0
1
3.1 Customising Your Phone (Personal Programming)
User Manual 201
Would you like to prohibit
paging announcements?
(Paging Deny)*
1
No—Allow
Ye s — D e n y
Do you prefer to hear the key
pad tone?
(Key Pad Tone Set)*
1
No—Off
Yes—On
Do you want background music
through your telephone
speaker while on-hook?
(Background Music [BGM])*
1
No—Off
+ BGM no.
(1 digit)
Ye s — O n
To register a Bluetooth wireless
headset on your extension*
7
(KX-NT300 series only)
(Bluetooth Registration)
Pass key (max. 16 digits)
To cancel the registration of a
Bluetooth wireless headset on
your extension*
7
(KX-NT300 series only)
(Bluetooth Removal)
Confirm that the ID of your Bluetooth wireless headset
is displayed.
To set your extension PIN or
change the stored extension
PIN
(Extension PIN [Personal
Identification Number])
extension PIN
(max. 10 digits) +
ENTER/STORE +
same extension
PIN
To set an extension PIN
stored extension
PIN +
new extension PIN
(max. 10 digits) +
ENTER/STORE +
same extension
PIN
To change the stored extension
PIN
To prevent other people from
using your telephone
(Extension Dial Lock)
extension PIN
(max. 10 digits) +
To unlock
extension PIN
(max. 10 digits)
+
To l o ck
Item
Programming
Input
Selection & Parameter
6 3
0
1
6 4
0
1
6 5
0
1
6 6
6 7
9 0
9 1
0
1
3.1 Customising Your Phone (Personal Programming)
202 User Manual
To prevent other people from
seeing your personal speed
dialling directory, call log, SVM
log, and from playing back the
voice messages in your
message box
(Display Lock)*
1
extension PIN
(max. 10 digits) +
To unlock
extension PIN
(max. 10 digits) +
To l o ck
Do you prefer to set the One-
touch dialling only?
(One-touch Dialling
Assignment Mode Selection)
No—Normal (Any Flexible
buttons can be modified.)
Yes—Only One-touch dialling
buttons can be modified.
However, to modify them, there is
no need to enter "2" before the
number.
*
1
:
Not available for a PS
*
2
:
CO button numbers (25–36) are available only when the Add-on Key Module is set up to your telephone.
*
3
:
CO button numbers (25–84) are available only when the Add-on 60 Key Module (KX-NT305) is set up on
the KX-NT300 series telephone (not available for the KX-NT366).
*
4
:
Not available for the KX-T7665
*
5
:
This setting applies to both outside and intercom calls. For intercom calls, this feature must be enabled
through system programming.
*
6
:
Only available for certain digital proprietary telephones.
*
7
:
Registering and cancelling a Bluetooth wireless headset may take time. Please avoid any interruption
during that time by, for example, going off-hook.
• WARNING
There is a risk that fraudulent telephone calls will be made if a third party discovers
your password (extension PIN).
The cost of such calls will be billed to the owner/renter of the PBX.
To protect the PBX from this kind of fraudulent use, we strongly recommend:
a) Keeping your PIN secret.
b) Selecting a complex, random PIN that cannot be easily guessed.
c) Changing your PIN regularly.
• After the programme number is entered, the programme title is displayed.
The programming screen can be changed with the Navigator Key (Up or Down).
• You can select the parameter with the Navigator Key (Up or Down) instead of entering a
number.
Item
Programming
Input
Selection & Parameter
9 2
0
1
#
0
1
3.1 Customising Your Phone (Personal Programming)
User Manual 203
To store the names and numbers in personal speed dialling
• * To enter characters, refer to "Entering Characters".
Press PROGRAM
or PAUSE.
Enter personal speed
dialling number (2 digits).
personal speed
dialling no.
Enter phone number
(max. 32 digits).
Enter name*
(max. 20 characters).
name
Press PROGRAM
or PAUSE.
phone no.
OR
PROGRAM
PAUSE
PROGRAM
PAUSE
OR
Enter 10 and then press ENTER.
Or press STORE.
0
1
OR
AUTO DIAL
STORE
Press ENTER
or STORE.
OR
AUTO DIAL
STORE
Press ENTER
or STORE.
OR
AUTO DIAL
STORE
3.1 Customising Your Phone (Personal Programming)
204 User Manual
To edit the names and numbers of personal speed dialling
Press PROGRAM
or PAUSE.
Enter personal speed
dialling number (2 digits).
personal speed
dialling no.
PROGRAM
PAUSE
OR
Enter 10 and then press ENTER.
Or press STORE.
0
1
OR
AUTO DIAL
STORE
Press ENTER
or STORE.
OR
AUTO DIAL
STORE
Press Left or Right
to select a desired part.
Press "CLEAR".
CLEAR
To erase a number or character
To insert a number or character
Press Left or Right
to select a desired part.
number/character
Enter a number or
character.
It will be inserted in front
of the selected part.
3.1 Customising Your Phone (Personal Programming)
User Manual 205
Clearing Features
You can clear or change to features as follows:
Features Default Setting
Display Switching Mode Automatic
Hot Line Off
Calling Line Identification Restriction [CLIR] Allow
Calling/Connected Line Identification Presentation [CLIP/COLP] Caller ID assigned on your extension
Preferred Line Assignment—Outgoing Intercom
Preferred Line Assignment—Incoming The longest ringing line
Alternate Receiving—Ring/Voice Ringing (Tone Call)
Parallelled Telephone Paired SLT will ring
Forced Answerback Selection Disable
Live Call Screening Mode Set Hands-free mode
LCS Mode Set [After Answering] Stop recording
Automatic Call Waiting Enable
Manual Call Waiting—Intercom Calls Disable (No call/No tone)
Call Waiting Tone Type Selection Tone 1
Absent Message Off
Personal Absent Message Cleared
Call Forwarding [FWD]/Do Not Disturb [DND]—Intercom/Outside
Calls
Off
FWD N/A Timer 15 seconds
Call Pickup Deny Allow
Headset Operation Headset off
Executive Busy Override Deny Allow
Paging Deny Allow
Key Pad Tone Set On
Background Music [BGM] Off
Data Line Security Off
Connected Line Identification Restriction [COLR] Allow
Log-in/Log-out Log-in
Message Waiting Off
Timed Reminder Cleared
3.1 Customising Your Phone (Personal Programming)
206 User Manual
To set
• If you do not desire that the Call Waiting, FWD/DND or Hot Line to be cleared by this feature,
please ask your dealer.
Press PROGRAM
or PAUSE.
Enter ##.
Press PROGRAM
or PAUSE.
OR
PROGRAM
PAUSE
OR
PROGRAM
PAUSE
Press ENTER
or STORE.
OR
AUTO DIAL
STORE
Press ENTER
or STORE.
STORE
OR
AUTO DIAL
3.1 Customising Your Phone (Personal Programming)
User Manual 207
3.1.3 Customising the Buttons
You can customise the flexible buttons and/or programmable feature (PF) buttons on PTs, Add-on Key
Modules, and PSs. They can then be used to make or receive outside calls or as feature buttons.
• To enter the programming mode when using a PS, refer to "Operating Instructions" for PS.
• The buttons in the table below can only be set on certain flexible buttons, as follows:
– Flexible buttons on PTs/Add-on Key Modules/PSs: all buttons can be set.
– Flexible buttons on DSS Consoles: all buttons except CTI and Primary Directory Number
(PDN) buttons can be set.
– Programmable feature (PF) buttons: only the One-touch Dialling button can be set.
Button Programming Input
Loop-CO (L-CO)
Group-CO (G-CO)
+ Outside line group no. (2 digits)
Single-CO (S-CO)
+ Outside line no. (3 digits)
Direct Station Selection (DSS)
+ Extension no.
One-touch Dialling*
1
+ Desired no. (max. 32 digits)
Incoming Call Distribution Group (ICD
Group)
+ Incoming call distribution group extension no. (+
+ delayed ringing time [0–7])*
3
Message
Message for Another Extension
+ Extension no./Incoming call distribution group
extension no.
Call Forwarding (FWD)/Do Not
Disturb (DND)—Both calls
FWD/DND—Outside calls
FWD/DND—Intercom calls
Press PROGRAM
or PAUSE.
Press PROGRAM
or PAUSE.
Press desired
flexible button.
To exit
To programme
To enter the programming mode
Follow
programming input.
To continue
programming
input
OR
PROGRAM
PAUSE
OR
PROGRAM
PAUSE
Press ENTER
or STORE.
OR
AUTO DIAL
STORE
#
0
1
2
*
²
3 0 #
4 0
4 0
4 1
4 2
4 3
3.1 Customising Your Phone (Personal Programming)
208 User Manual
Group FWD—Both calls
+ Incoming call distribution group extension no.
Group FWD—Outside calls
+ Incoming call distribution group extension no.
Group FWD—Intercom calls
+ Incoming call distribution group extension no.
Account
Conference
Terminate
External Feature Access (EFA)
Call Charge Reference
Call Park
+ Parking zone no. (2 digits)
Call Park (Automatic Park Zone)
Call Log*
4
Call Log for ICD Group*
4
+ Incoming call distribution group extension no.
Log-in/Log-out
Log-in/Log-out of a specified group
+ Incoming call distribution group extension no.
Log-in/Log-out for all groups
Hurry-up
+ Incoming call distribution group extension no.
Wrap-up
System Alarm*
4
Time Service (Day/Night/Lunch/
Break)
+ 0/1/2/3*
5
(+ + Tenant no.)
Answer*
4
Release*
4
Toll Restriction/Call Barring
+ Toll Restriction/Call Barring Level (1–7)
ISDN Service*
6
+ Desired no. (max. 32 digits)
Calling Line Identification Restriction
(CLIR)
Button Programming Input
4 4
4 5
4 6
4 8
4 9
5 0
5 1
5 2
5 3
5 3
5 4
5 4
5 5
5 5
5 5
5 6
5 7
5 8
5 9 #
6 0
6 1
6 2
6 3
6 4
3.1 Customising Your Phone (Personal Programming)
User Manual 209
Connected Line Identification
Restriction (COLR)
ISDN-Hold
Headset*
4
*
7
Time Service Switching Mode
(Automatic/Manual)
(+ Tenant no.)
Network Direct Station Selection
(NDSS)*
8 + Another PBX extension no.
CTI
Primary Directory Number (PDN)
Secondary Directory Number (SDN)
+ Extension no. + + delayed ringing time (0–7)*
9
Check-in*
4
Check-out*
4
Two-way Record*
10
+ Voice mail floating extension no.*
11
Two-way Tra ns fer*
10
+ Voice mail floating extension no.*
11
One-touch Two-way Transfer*
10
+ Voice mail floating extension no.*
11
+ # + Extension no./
Incoming call distribution group extension no.
Live Call Screening (LCS)*
10
Voice Mail Transfer*
10
+ Voice mail floating extension no.*
11
Button Programming Input
6 5
6 6
6 7
6 8
6 9
7 0
7 1
7 2 #
8 0
8 1
9 0
9 1
9 1
9 2
9 4
3.1 Customising Your Phone (Personal Programming)
210 User Manual
•*
1
" ", "#", FLASH/RECALL, PAUSE, Secret (INTERCOM) and TRANSFER can also be
stored.
If you do not want to display the stored number when making a call, press the Secret
(INTERCOM) button before and after the numbers you wish to conceal.
If you store an outside party's number, you should first store a line access number.
If you need to enter an account code, you can enter the specified account code before the
line access number.
<Example>
•*
2
For a PF button, "2" is not required to enter before the desired number.
•*
3
Depending on the settings of your PBX, you may be required to enter delayed ringing time
(0: Immediate, 1: 1 ring, 2: 2 rings, 3: 3 rings, 4: 4 rings, 5: 5 rings, 6: 6 rings, 7: No ring). In
this case, you can automatically join a new ICD Group by creating a button for that group.
•*
4
This button is not available for a PS.
•*
5
0: Day/Night/Lunch/Break, 1: Day/Night/Break, 2: Day/Night/Lunch, 3: Day/Night
•*
6
Availability of this button depends on the ISDN service of your telephone company.
Refer to "1.2.5 Accessing the ISDN Service (ISDN Service Access)".
•*
7
This button is not available for the KX-T7665.
•*
8
The button may not be available depending on the networking method in use or the settings
of the PBX.
•*
9
It is possible to set delayed ringing for each SDN button.
•*
10
This button is used for the integrated voice mail features.
•*
11
The default voice mail floating extension number is 500.
• To exit at any time, lift the handset.
• For KX-NT366 users: After customising a flexible button, you can set the displayed text for
Self Labelling. To enter characters, refer to "Entering Characters".
• You can select the parameter with the Navigator Key (Up or Down) instead of entering a
number.
Account code feature no.
49
Account code
1234
Account code delimiter
#
Automatic line
access number
0/9
Phone number
SECRET
[ 123 4567 ]
3.1 Customising Your Phone (Personal Programming)
User Manual 211
To distinguish the ringing tones for each CO, INTERCOM, ICD Group, PDN, or SDN button
(Digital proprietary telephone only)
To clear the button
• * Available tone types vary depending on the telephone you are using:
– KX-NT300 series/KX-NT136/KX-T7600 series (except KX-T7665): Tone types "01" to
"30" (01–20: tone, 21–30: melody) are available.
– KX-NT265/KX-T7665: Only tone types "01" to "08" are available.
It is possible to enter a tone type number from "09" to "30", but you will hear tone type
"01".
– Other telephones: Only tone types "01" to "08" are available.
It is possible to enter a tone type number from "09" to "30", but you will hear tone type
"02".
• Only one ringing tone can be selected for all PDN buttons on your extension.
Press
PROGRAM.
Press
PROGRAM.
Press ENTER or
STORE.
Enter tone type
number.
*
tone type no.
To continue
PROGRAM PROGRAM
OR
AUTO DIAL
STORE
R.Tone
Press CO, ICD Group,
PDN, SDN, or
INTERCOM.
OR
(CO)
INTERCOM
(ICD Group)
OR
(SDN)
(PDN)
OR
OR
OR
(CO)
INTERCOM
(ICD Group)
OR
(SDN)
(PDN)
OR
OR
Press CO, ICD Group,
PDN, SDN, or
INTERCOM.
Press PROGRAM
or PAUSE.
Press ENTER or
STORE.
2
Enter 2.
Press desired
flexible button.
To continue
Press PROGRAM
or PAUSE.
OR
AUTO DIAL
STORE
OR
PROGRAM
PAUSE
OR
PROGRAM
PAUSE
3.2 Manager Programming
212 User Manual
3.2 Manager Programming
3.2.1 Programming Information
The manager can programme the following items.
• Call Charges
• Other Extensions Control
Available Extension
The extension assigned as a manager
Required Telephone
A Panasonic Proprietary Telephone with display (over 2 lines)
(e.g., KX-NT343, KX-NT346, KX-T7636)
Manager Password
To enter programming mode, the manager password (max. 10 digits) is required. (Default: 1234)
WARNING
• The PBX has a default password preset. For security, change the password the first time that you
programme the PBX.
• It is strongly recommended that a password of 10 numbers or characters be used for maximum
protection against unauthorised access. For a list of numbers and characters that can be used in
the password, refer to "Entering Characters".
• To avoid unauthorised access to the PBX, keep the password secret. If it becomes known to others,
the PBX may be misused.
• Change the password periodically.
Conditions
The programming extension must be idle, on-hook and holding no calls.
3.2 Manager Programming
User Manual 213
3.2.2 Manager Programming
Changing Call Charges and Extension Control
Item Programming Input
Changing the manager password.
+ + Password (max. 10 digits) +
Viewing extension call charges.
+ + Extension no.
Clearing extension call charges.
+ + Extension no. + +
Setting the budget for extension call
charges.
+ + Extension no. + Charge* +
Viewing call charges for each verification
code.
+ + Verification code
Clearing call charges for each verification
code.
+ + Verification code + +
Setting the budget for each verification
code.
+ + Verification code + Charge* +
Viewing call charges for each outside line.
+ + Outside line no. (3 digits)
Assigning a charge rate for each outside line
group.
+ + Outside line group no. (2 digits) + Charge
rate* +
Clearing all charges.
+ +
Printing the total call charge.
+ +
Locking/unlocking other extensions.
(Remote Extension Dial Lock)
+ + Extension no. + (to lock)/ (to
unlock) +
Clearing the PIN and PIN lock for
extensions.
+ + Extension no. +
Follow
programming
input.
To exit
To programme
To enter the programming mode
manager
password
Press
HOLD.
Press PROGRAM
or PAUSE.
1
Enter 1. Press PROGRAM
or PAUSE.
OR
PROGRAM
PAUSE
OR
PROGRAM
PAUSE
To continue
programming
input
HOLD
Enter manager
password.
0 0
0 1
0 1
0 2
0 3
0 3
0 4
0 5
0 6
0 7
0 8
9 0 1 0
9 1
3.2 Manager Programming
214 User Manual
Clearing the PIN and PIN lock for verification
codes.
+ + Verification code +
Setting the verification code PIN.
+ + Verification code + PIN (max. 10 digits) +
• WARNING
There is a risk that fraudulent telephone calls will be made if a third party discovers
your password (verification code PIN).
The cost of such calls will be billed to the owner/renter of the PBX.
To protect the PBX from this kind of fraudulent use, we strongly recommend:
a) Keeping your PIN secret.
b) Selecting a complex, random PIN that cannot be easily guessed.
c) Changing your PIN regularly.
• * To enter a decimal point, press .
Item Programming Input
9 2
9 3
3.3 Customising Your System (System Programming)
User Manual 215
3.3 Customising Your System (System
Programming)
3.3.1 Programming Information
You can customise your system according to your requirements.
[Your system already has default settings (factory installed).]
The programming is shown below. (Programme number)
• The date and time [000]
• System speed dialling numbers and names [001]/[002]
• Extension number and name [003]/[004]
Available Extension
The extension allowed through COS programming
Required Telephone
A Panasonic Proprietary Telephone with display (over 2 lines)
(e.g., KX-NT343, KX-NT346, KX-T7636)
System Password
To enter programming mode, the system password (max. 10 digits) is required. (Default: 1234)
WARNING
• The PBX has a default password preset. For security, change the password the first time that you
programme the PBX.
• It is strongly recommended that a password of 10 numbers or characters be used for maximum
protection against unauthorised access. For a list of numbers and characters that can be used in
the password, refer to "Entering Characters".
• To avoid unauthorised access to the PBX, keep the password secret. If it becomes known to others,
the PBX may be misused.
• Change the password periodically.
Conditions
The programming extension must be idle, on-hook and holding no calls.
List
Before programming, decide the settings and write them down. Your notes will provide a useful record of the
programming for future reference. Your dealer also has programming records which contain all of the system
programming. You may ask for photocopies of these tables to be aware of the facilities and features
available.
3.3 Customising Your System (System Programming)
216 User Manual
Icon Descriptions
Fixed Buttons
Function
KX-NT300 KX-NT136/KX-T7600
KX-T7200/KX-T7400/
KX-T7500
*
PREVIOUS (PREV)
NEXT
STORE (ENTER)
—
Back to Previous Menu
(CANCEL)
SHIFT
PROGRAM
END
SELECT
FLASH
CLEAR
SECRET
*: The buttons shown in this column are from the KX-T7400 series.
REDIAL
SP-PHONE
FWD/DND
CONF
AUTO DIAL
STORE
SHIFT SHIFT
SHIFT
PAUSE PAUSE
PROGRAM PAUSE
HOLD
HOLD
AUTO ANS
M
U
TE
MESSAGE
MUTE
AUTO ANSWER
MESSAGE
FLASH/
RECALL
FLASH
TRANSFER
TRANSFER
INTERCOM
INTERCOM
3.3 Customising Your System (System Programming)
User Manual 217
Procedure
The basic steps are shown below.
1. Entering the programming mode
2. Programming
You can enter each programme number (3 digits).
3. Exiting the mode
• To exit the programming mode at any time, lift the handset.
• To exit the programming mode at any time, lift the handset.
Enter system password.Enter .
system password
Press PROGRAM
or PAUSE.
OR
PROGRAM
PAUSE
Press PROGRAM
or PAUSE.
PROGRAM
PAUSE
OR
3.3 Customising Your System (System Programming)
218 User Manual
3.3.2 System Programming
Date & Time [000]
The proprietary telephones display the current date and time while on-hook.
[In 12-hour Format]
[In 24-hour Format]
Enter 000.
Press ENTER. Enter date
(01
–31).
date
Enter year
(00
–99).
year
Enter hour
(01
–12).
hour
Enter minute
(00
–59).
minute
To end
Press ENTER.
0 0 0
Press ENTER.
END
(HOLD)
Press END.
Press NEXT.
Press SELECT
to choose AM or PM.
Press Right.
SELECT
(AUTO ANS/MUTE,
MESSAGE)
Press SELECT
for month.
SELECT
(AUTO ANS/MUTE,
MESSAGE)
Enter 000.
Press ENTER. Enter date
(01
–31).
date
Enter year
(00
–99).
year
Enter hour
(00
–23).
hour
Enter minute
(00
–59).
minute
To end
Press ENTER.
0 0 0
Press ENTER.
END
(HOLD)
Press END.
Press NEXT.
Press Right.
SELECT
(AUTO ANS/MUTE,
MESSAGE)
Press SELECT
for month.
3.3 Customising Your System (System Programming)
User Manual 219
System Speed Dialling Number [001]
You can store the phone numbers of frequently dialled destinations.
• After changing the desired values, you can press the ENTER button. You do not have to
perform the rest of the steps.
• The clock starts immediately after the ENTER button is pressed.
• You cannot leave a value empty.
• You can clear the entry by pressing the CLEAR button.
• To confirm your entry after storing data:
– The STORE button light: Lights red
– Confirmation Tone:
One beep: Your entry is accepted.
Three beeps: Your entry is rejected.
• If the desired number is more than 32 digits, divide the number and store it into more than
one speed dialling number.
• " ", "#", FLASH/RECALL, PAUSE, and Secret (INTERCOM) can also be stored.
If you do not want to display the stored number when making a call, press the Secret
(INTERCOM) button before and after the numbers you wish to conceal.
If you store an outside party's number, you should first store a line access number.
If you need to enter an account code, you can enter the specified account code before the
line access number.
<Example>
Press ENTER.
Enter 001. Enter system
speed dialling
number (3 digits).
Enter phone
number
(max. 32 digits).
Press END.
phone no.
Press PREV.Press NEXT.
Press CANCEL.
To continue
To end
Press ENTER.
0 0 1
system speed
dialling no.
OR
Account code feature no.
49
Account code
1234
Account code delimiter
#
Automatic line
access number
0/9
Phone number
SECRET
[ 123 4567 ]
3.3 Customising Your System (System Programming)
220 User Manual
System Speed Dialling Name [002]
You can store the name associated with the speed dialling number. These names are displayed when
making calls using the display operation. To enter characters, refer to "Entering Characters".
Extension Number [003]
You can assign an extension number to each extension.
• The leading number(s) should be the same as the number(s) assigned for Flexible
Numbering.
• A duplicate entry is invalid.
Press ENTER.Enter 002. Press ENTER.Enter system
speed dialling
number (3 digits).
Press END.
Press CANCEL.
Press NEXT. Press PREV.
To continue
To end
0 0 2
Enter name
(max. 20
characters).
name
system speed
dialling no.
OR
Press ENTER.Enter 003. Press ENTER. Press END.Enter new
extension number.
new extension no.
Press CANCEL.
Press NEXT.
Press PREV.
To continue
To end
0 0 3
Enter extension
number.
extension no.
OR
3.3 Customising Your System (System Programming)
User Manual 221
Extension Name [004]
You can store the name of an extension user. This is useful if you want to know who is calling, or who you
are calling when making an intercom call using the directory.
To enter characters, refer to "Entering Characters".
Press ENTER.Enter 004. Press ENTER. Press END.Enter name
(max. 20 characters).
name
Press CANCEL.
Press NEXT.Press PREV.
To continue
To end
0 0 4
Enter extension
number.
extension no.
OR
3.3 Customising Your System (System Programming)
222 User Manual
User Manual 223
Section 4
Appendix
This chapter provides the Troubleshooting, the Feature
Number Table and Tone List. Check the Troubleshooting
section before consulting your dealer.
4.1 Troubleshooting
224 User Manual
4.1 Troubleshooting
4.1.1 Troubleshooting
Troubleshooting
Problem Remedy
The telephone does not work properly.
• Confirm with your manager that your settings are
correct.
• If the problem persists, consult your dealer.
The telephone does not respond when
buttons are pressed.
• The telephone is locked.
Unlock your telephone. ( 1.6.4 Preventing
Other People from Using Your Telephone (Extension
Dial Lock), 2.1.1 Extension Control)
• Your telephone is connected to an eXtra Device
Port.
System programming is required. Consult your
dealer.
Some features do not work. • System management may restrict certain features.
Consult your manager.
• The feature numbers have changed.
Confirm the revised number and try again.
Even though following the manual
instructions, none of the operations
work when using a proprietary
telephone.
• The Intercom line was not seized. The seized line,
when going off-hook, was changed by personal
setting. ( 3.1.2 Settings on the Programming
Mode)
In the manual, going off-hook means an Intercom
line is seized.
If the setting has been changed, press the INTERCOM
or PDN button after going off-hook and follow the
instructions.
The parallelled single line telephones do
not ring.
• "No ring" may be selected.
Change the setting to ring. ( 1.8.11 Setting the
Parallelled Telephone to Ring (Parallelled Telephone))
The telephone does not work using the
personal settings or with other settings.
(One-touch dialling, forwarding
destination, etc.)
• The extension line has been changed. The previous
telephone's settings have not been cleared.
Clear the settings and then programme your
desired settings again. ( 1.8.13 Clearing Features
Set at Your Extension (Extension Feature Clear), 3.1.1
Customising Your Phone (Personal Programming),
3.1.3 Customising the Buttons)
4.1 Troubleshooting
User Manual 225
My proprietary telephone does not have
a feature button.
• Some models do not have the feature button.
Change a flexible button to the desired button.
( 3.1.3 Customising the Buttons)
Enter the specified feature number instead of the
feature button. ( 1.1.1 Before Operating the
Telephones)
A reorder tone is audible or "Restricted"
is displayed.
• The telephone is locked.
Unlock your telephone. ( 1.6.4 Preventing
Other People from Using Your Telephone (Extension
Dial Lock), 2.1.1 Extension Control)
• Toll restriction is activated.
Consult your manager or dealer.
• An account code is required. ( 1.2.7 Calling
without Restrictions, Using an Account Code (Account
Code Entry) in 1.2.1 Basic Calling)
I cannot make an outside call using the
One-touch Dialling button or speed
dialling.
• A line access number was not stored.
A line access number is required for outside calls.
( 1.2.1 Basic Calling, 3.1.3 Customising the
Buttons)
I cannot remember the feature numbers.
• If the feature numbers have been changed from
the default values, write the new feature numbers in
the table in "4.2.1 Feature Number Table".
• Ask your dealer to change the feature numbers for
easier use.
While talking to an outside party, the line
is disconnected.
• The time limit has run out. ( 1.4.1 Transferring a
Call (Call Transfer), 1.4.5 Multiple Party Conversation)
Consult your dealer to extend the time limit, if
necessary.
Redialling does not function. • The stored number was more than 32 digits or an
extension number. ( 1.2.3 Redial)
The personal computer and fax machine
communication failed.
• An indication tone may have interrupted
communication. ( 1.8.9 Protecting Your Line
against Notification Tones (Data Line Security))
I do not want to show my telephone
number to the calling or called party's
telephone.
• ( 1.8.5 Preventing Your Telephone Number Being
Displayed on the Caller's Telephone (Connected Line
Identification Restriction [COLR]), 1.8.6 Preventing
Your Number Being Displayed on the Called Party's
Telephone (Calling Line Identification Restriction
[CLIR]))
I want to show my telephone number to
the calling or called party's telephone.
• ( 1.8.4 Displaying Your Telephone Number on the
Called Party and Caller's Telephone (Calling/
Connected Line Identification Presentation [CLIP/
COLP]))
Problem Remedy
4.1 Troubleshooting
226 User Manual
I cannot send a call waiting tone to the
dialled extension.
• The other party has not set the Call Waiting
feature.
( Sending a Call Waiting Notification (Call
Waiting), 1.4.4 Answering Call Waiting, 1.8.3
Receiving Call Waiting (Call Waiting/Off-hook Call
Announcement [OHCA]/Whisper OHCA))
• The other party has set Data Line Security.
( 1.8.9 Protecting Your Line against Notification
Tones (Data Line Security))
I forgot the password. • Ask the manager to assist you.
( 2.1.1 Extension Control)
The background music started suddenly.
• Turn off the music.
( 1.8.8 Turning on the Background Music (BGM),
2.1.4 Turning on the External Background Music
(BGM))
I do not want to display a number which
is stored in memory.
• Conceal the number.
( Storing Names and Numbers, 3.1.3 Customising
the Buttons)
I want to confirm my extension number.
• ( Your Extension Number in 1.1.1 Before
Operating the Telephones)
The date and time are not correct. • Set the date and time by system programming.
( Date & Time [000] in 3.3.2 System
Programming)
The display is not shown well.
• Change the Display contrast level.
( 3.1.2 Settings on the Programming Mode)
I want to distinguish the tones.
• ( To distinguish the ringing tones for each CO,
INTERCOM, ICD Group, PDN, or SDN button (Digital
proprietary telephone only), 3.1.3 Customising the
Buttons)
The MESSAGE button light lit. • Another extension left you a message waiting
indication while you were on the phone or away
from your desk.
An SDN button on my extension does not
work.
• A PDN button is not assigned on the extension
corresponding to your SDN button.
Create a PDN button on the desired extension.
( 3.1.3 Customising the Buttons)
Problem Remedy
4.2 Feature Number Table
User Manual 227
4.2 Feature Number Table
4.2.1 Feature Number Table
Numbers listed below are the default settings. There are flexible feature numbers and fixed feature numbers.
If you change the flexible feature numbers, fill in your assigned numbers (new) in the list for future reference.
Feature (While dial tone is heard)
Default
(New)
Additional digits/buttons
1.2.1 Basic Calling
To call an operator (Operator Call) 9/0
()
To select an idle outside line automatically
(Automatic Line Access)
0/9
()
outside phone no.
To select an idle outside line in the specified
outside line group automatically (Outside
Line Group Access)
8
()
outside line group no. (2 digits) + outside phone
no.
Making a Call to a Private Network (TIE Line
Access)
7
()
private phone no.
Using an Account Code (Account Code
Entry)
49
()
account code + # + outside phone no.
1.2.2 Easy Dialling
Using Numbers Stored at Your Extension
(Personal Speed Dialling)
–To store
30
()
personal speed dialling no. (2 digits) + phone
no. + #
– To dial
()
+ personal speed dialling no. (2 digits)
Using Numbers Stored in the PBX (System
Speed Dialling)
– To dial
()
system speed dialling no. (3 digits)
To a Preset Number by Going Off-hook (Hot
Line)
740
()
– To store 2 + phone no. + #
–To set 1
– To cancel 0
1.2.3 Redial
Redialling the Last Number You Dialled
(Last Number Redial)
#
()
4.2 Feature Number Table
228 User Manual
1.2.4 When the Dialled Line is Busy or
There is No Answer
To cancel callback ringing (Automatic
Callback Busy Cancel)/To cancel (CCBS
Cancel)
46
()
Leaving a Message Waiting Indication/
Calling Back the Caller Who Left an
Indication (Message Waiting)
70
()
For a caller
– To leave/cancel 1/0 + extension no.
For a called extension
–To call back 2
– To clear 0 + your extension no.
1.2.7 Calling without Restrictions
Using Your Calling Privileges at Another
Extension (Remote COS Access)
47
()
extension no. + extension PIN + phone no.
To call with a verification code (Verification
Code Entry)
+ verification code + verification code PIN +
phone no.
1.2.8 To Access Another Party Directly from
Outside (Direct Inward System Access
[DISA])
Calling through DISA
– To an extension
(In All Security Mode only)
your extension no./( + verification code) +
extension PIN/verification code PIN + extension
no.
– To an outside party
(In Trunk Security Mode/All
Security Mode only)
your extension no./( + verification code) +
extension PIN/verification code PIN + outside
phone no.
1.2.9 Setting Your Telephone from Another
Extension or through DISA (Remote
Setting)
your extension no. + extension PIN + feature
no.
– From another extension
– Through DISA
Feature (While dial tone is heard)
Default
(New)
Additional digits/buttons
4.2 Feature Number Table
User Manual 229
1.3.3 Answering a Call Ringing at Another
Telephone (Call Pickup)
Answering a Call from Another Telephone
(Call Pickup)
–Group
40
()
group no. (2 digits)
–Directed
41
()
extension no.
Denying Other People the Possibility of
Picking Up Your Calls (Call Pickup Deny)
720
()
–To deny 1
–To allow 0
1.3.4 Answering a Call via an External
Speaker (Trunk Answer From Any Station
[TAFAS])
– Calls through an external speaker
42
()
speaker no. (1 digit)
1.3.6 Identifying Malicious Calling Parties
(Malicious Call Identification [MCID])
73
()
1.4.1 Transferring a Call (Call Transfer)
Transferring a Call Using the ISDN Service
(Call Transfer [CT]—by ISDN)
62
()
phone no.
1.4.2 Holding a Call
To hold (Call Hold)/To retrieve a call (Call
Hold Retrieve)
50
()
To retrieve a call (Call Hold Retrieve)
– Specified with a held line number
53
()
outside line no. which is held (3 digits)
– Specified with a holding extension
number
51
()
extension no. which has a held call
Holding in a System Parking Zone (Call
Park)
52
()
–To set
parking zone no. (2 digits)/
– To retrieve stored parking zone no. (2 digits)
Feature (While dial tone is heard)
Default
(New)
Additional digits/buttons
4.2 Feature Number Table
230 User Manual
1.4.4 Answering Call Waiting
Answering Call Waiting in the PBX
50
()
Answering Call Waiting from the Telephone
Company
60
()
1.4.5 Multiple Party Conversation
Adding a Third Party during a Conversation
Using the ISDN Service (Three-party
Conference [3PTY]—by ISDN)
62
()
phone no. + TRANSFER button + 3
1.6.1 Forwarding Calls
Forwarding Your Calls (Call Forwarding
[FWD])/
1.8.2 Refusing Incoming Calls (Do Not
Disturb [DND])
–Both Calls
710
()
0 (Cancel)/
– Outside Calls
711
()
1 (Do Not Disturb [DND])/
– Intercom Calls
712
()
2 (All calls) + phone no. + #/
3 (Busy) + phone no. + #/
4 (No Answer) + phone no. + #/
5 (Busy/No Answer) + phone no. + #/
7 (Follow Me) + your extension no./
8 (Follow Me Cancel) + your extension no.
– To set the timer for "No Answer"
and "Busy/No Answer"
713
()
00–99 (second)
To set/cancel (Call Forwarding [FWD] for
your Incoming Call Distribution Group)
–Both Calls
714
()
1 (Set) + ICD Group extension no. + phone no.
+ #/0 (Cancel) + ICD Group extension no.
– Outside Calls
715
()
– Intercom Calls
716
()
Feature (While dial tone is heard)
Default
(New)
Additional digits/buttons
4.2 Feature Number Table
User Manual 231
Forwarding Your Calls Using ISDN Service
(Call Forwarding [CF]—by ISDN)
75
()
– To set outside line no. + # + multiple subscriber no. +
# + 2 (Unconditional)/3 (Busy)/4 (No Reply) +
phone no. + #
– To cancel outside line no. + # + multiple subscriber no. +
# + 0
– To confirm outside line no. + # + multiple subscriber no. +
# + 1
1.6.2 Using Voice Messaging (Built-in
Simplified Voice Message [SVM])
Recording a Normal Greeting Message
– To record
38
()
1
– To play back 2
–To clear 0
Recording a Greeting Message for Each
Time Mode
– To record 8 + 0 (Day)/1 (Night)/2 (Lunch)/3 (Break) + 1
– To play back 8 + 0 (Day)/1 (Night)/2 (Lunch)/3 (Break) + 2
– To clear 8 + 0 (Day)/1 (Night)/2 (Lunch)/3 (Break) + 0
To leave a voice message directly to another
extension's message box
# + 6 + extension no.
Listening to Voice Messages Left by Callers 3
Redirecting Your Calls to Your Message Box
– Both Calls
710
()
0 (Cancel)/
–Outside Calls
711
()
2 (All Calls) + floating extension no. for the SVM
feature*
5
+ #/
– Intercom Calls
712
()
3 (Busy) + floating extension no. for the SVM
feature*
5
+ #/
4 (No Answer) + floating extension no. for the
SVM feature*
5
+ #/
5 (Busy/No Answer) + floating extension no. for
the SVM feature*
5
+ #
Feature (While dial tone is heard)
Default
(New)
Additional digits/buttons
4.2 Feature Number Table
232 User Manual
1.6.3 Showing a Message on the Caller's
Telephone Display (Absent Message)
750
()
– To set 1–9 (+ parameter) + #
– To cancel 0
1.6.4 Preventing Other People from Using
Your Telephone (Extension Dial Lock)
77
()
–To lock 1
– To unlock 0 + extension PIN
– To make an outside call while your
extension is locked
47
()
your extension no. + extension PIN + phone no.
1.7.1 Paging
Group Paging
33
()
paging group no. (2 digits)
1.7.2 Answering/Denying a Paging
Announcement
– To answer
43
()
– To deny
721
()
1
–To allow 0
1.7.3 Making an Announcement and Having
a Multiple Party Conversation
(Broadcasting)
– To call and make an
announcement
32
()
broadcasting group no. (1 digit)
1.8.1 Setting the Alarm (Timed Reminder)
760
()
– To set 12H: 1 + hour/minute + 0 (AM)/1 (PM) + 0
(once)/1 (daily)
24H: 1 + hour/minute + 0 (once)/1 (daily)
– To cancel 0
1.8.3 Receiving Call Waiting (Call Waiting/
Off-hook Call Announcement [OHCA]/
Whisper OHCA)
– For intercom calls
(No call/Tone/OHCA/Whisper
OHCA)
731
()
0 (No call)/1 (Tone)/2 (OHCA)/3 (Whisper
OHCA)
– For outside calls
(No tone/Tone)
732
()
0 (No tone)/1 (Tone)
Feature (While dial tone is heard)
Default
(New)
Additional digits/buttons
4.2 Feature Number Table
User Manual 233
1.8.4 Displaying Your Telephone Number on
the Called Party and Caller's Telephone
(Calling/Connected Line Identification
Presentation [CLIP/COLP])
72
()
–Public 1
– Your extension 2
1.8.5 Preventing Your Telephone Number
Being Displayed on the Caller's Telephone
(Connected Line Identification Restriction
[COLR])
70
()
–To show 0
– To prevent 1
1.8.6 Preventing Your Number Being
Displayed on the Called Party's Telephone
(Calling Line Identification Restriction
[CLIR])
71
()
–To show 0
– To prevent 1
1.8.7 Preventing Other People from Joining
Your Conversation (Executive Busy
Override Deny)
733
()
– To prevent 1
–To allow 0
1.8.8 Turning on the Background Music
(BGM)
751
()
– To set BGM no. (1 digit)
– To cancel 0
1.8.9 Protecting Your Line against
Notification Tones (Data Line Security)
730
()
–To set 1
– To cancel 0
1.8.11 Setting the Parallelled Telephone to
Ring (Parallelled Telephone)
39
()
–Ring 1
– No Ring 0
Feature (While dial tone is heard)
Default
(New)
Additional digits/buttons
4.2 Feature Number Table
234 User Manual
1.8.12 Using Your PS in Parallel with a
Wired Telephone (Wireless XDP Parallel
Mode)
48
()
– To set 1 + paired wired extension no.
– To cancel 0
1.8.13 Clearing Features Set at Your
Extension (Extension Feature Clear)
790
()
1.9.1 Leaving an Incoming Call Distribution
Group (Log-in/Log-out, Wrap-up)
Log-in
736
()
1 + ICD Group extension no./
Log-out
0 + ICD Group extension no./
To enter/leave Not Ready mode
735
()
1 (Not Ready)/0 (Ready)
*
3
1.9.2 Monitoring and Controlling the Call
Status of an Incoming Call Distribution
Group (Incoming Call Distribution Group
Monitor)
739
()
ICD Group extension no.
1.10.1 If a Doorphone/Door Opener is
Connected
Doorphone Call
31
()
doorphone no. (2 digits)
Opening a Door (Door Open)
55
()
doorphone no. (2 digits)
1.10.2 If an External Relay is Connected
56
()
relay no. (2 digits)
1.10.4 If a Host PBX is Connected
Accessing External Services (External
Feature Access [EFA])
60
()
service code
Feature (While dial tone is heard)
Default
(New)
Additional digits/buttons
4.2 Feature Number Table
User Manual 235
1.10.5 If a Voice Processing System is
Connected
Call Forwarding to Voice Mail (Voice Mail
Integration)
– Both Calls
710
()
0 (Cancel)/
–Outside Calls
711
()
2 (All Calls)/
– Intercom Calls
712
()
3 (Busy)/
4 (No Answer)/
5 (Busy/No Answer)
+ voice mail floating extension no.*
6
+ #
1.11.1 Using the Telephones in a Hotel-type
Environment (Hospitality Features)
*
4
Setting a Timed Reminder to a Room
Extension (Remote Wake-up Call)
76
()
– To set 12H: 1 + extension no. + hour/minute + 0 (AM)/
1 (PM) + 0 (once)/1 (daily)
24H: 1 + extension no. + hour/minute + 0
(once)/1 (daily)
– To cancel 0 + extension no.
– To confirm 2 + extension no.
1.11.2 Recording Information Using
Preprogrammed Messages (Printing
Message)
761
()
message no. (+ parameter) + #
1.12.1 Walking Extension
727
()
your extension no. + extension PIN
1.12.2 Enhanced Walking Extension
727
()
– To set an extension status to
Service-out
#
– To set an extension status to
Service-in
+ your extension no. + extension PIN
2.1.1 Extension Control
*
1
To lock/unlock other extensions (Remote
Extension Dial Lock)
–To unlock
782
()
extension no.
–To lock
783
()
extension no.
Feature (While dial tone is heard)
Default
(New)
Additional digits/buttons
4.2 Feature Number Table
236 User Manual
*
2
2.1.2 Time Service Mode Control
780
()
– Day/Night/Lunch/Break 0/1/2/3
*
1
2.1.4 Turning on the External Background
Music (BGM)
35
()
–To start
external pager no. (1 digit)/ + BGM no. (1
digit)
–To stop
external pager no. (1 digit)/ + 0
*
1
2.1.5 Recording Outgoing Messages
(OGM)
36
()
– To record
1 + OGM floating extension no.*
7
– To play back
2 + OGM floating extension no.*
7
– To record from an external BGM
(MOH) port
3 + BGM port no. (1 digit) + OGM floating
extension no.*
7
–To clear
0 + OGM floating extension no.*
7
*
1
2.1.6 Allowing Users to Seize an
Unavailable Outside Line (Trunk Busy Out)
785
()
outside line no. (3 digits)
*
1
2.1.7 Releasing Network Direct Station
Selection (NDSS) Monitor
784
()
another PBX extension no. + #
3.1.1 Customising Your Phone (Personal
Programming)
Assigning an Extension PIN to Your
Extension (Extension PIN [Personal
Identification Number])
799
()
– To set 1 + extension PIN + # + same extension PIN + #
– To cancel 0 + stored extension PIN
*
1
:
Manager only
*
2
:
Manager and preprogrammed extension user only
*
3
:
Supervisor only
*
4
:
Hotel operator only
*
5
:
The default floating extension number for the SVM feature is 591.
*
6
:
The default voice mail floating extension number is 500.
*
7
:
The default of OGM floating extension numbers is 5xx (xx: two-digit number of message).
Feature (While dial tone is heard)
Default
(New)
Additional digits/buttons
4.2 Feature Number Table
User Manual 237
Feature (While busy, DND or call tone is heard) Default
1.2.4 When the Dialled Line is Busy or There is No Answer
Sending a Call Waiting Notification (Call Waiting) 1
To an Extension Refusing the Call (DND Override)
Joining an Existing Call (Executive Busy Override) 3
Leaving a Message Waiting Indication/Calling Back the Caller Who Left an
Indication (Message Waiting)
4
Monitoring Another Extension (Call Monitor) 5
Reserving a Busy Line (Automatic Callback Busy)/Setting Callback on an
ISDN Line (Completion of Calls to Busy Subscriber [CCBS])
6
1.2.6 Alternating the Calling Method (Alternate Calling—Ring/Voice)
Feature (While dialling or talking) Fixed Number
1.4.5 Multiple Party Conversation
Adding Other Parties during a Conversation (Conference) 3
1.10.1 If a Doorphone/Door Opener is Connected
From any extension while talking to the doorphone 5
4.3 What is This Tone?
238 User Manual
4.3 What is This Tone?
4.3.1 What is This Tone?
While on-hook
When going off-hook
Ring Tones
The following tones are
programmable allowing
recognition of call type (Outside,
Intercom or Doorphone).
Tone 1
Tone 2
Tone 3
Tone 4
Dial Tones
Tone 1
Normal
1 s
1 s
1 s
1 s
1 s
4.3 What is This Tone?
User Manual 239
Tone 2
• When there are messages
that have previously been
listened to and no new
messages recorded by the
SVM feature
• When any of the following
features are set:
• Absent Message
• Background Music
• Call Forwarding
• Call Pickup Deny
• Call Waiting
• Do Not Disturb
• Extension Dial Lock
• Executive Busy Override
Deny
• Hot Line
• Timed Reminder
Tone 3
• After pressing
TRANSFER or Recall/
hookswitch to hold a call
temporarily (e.g., Call
Splitting)
• When the recording
space of the Built-in
Simplified Voice
Message feature
becomes almost full
• While a called PS is
being searched
• When Account Code
Entry is performed
• When answering a
Timed Reminder call with
no message
• When answering an
external sensor call
Tone 4
Message waiting indication was
received.
1 s
1 s
1 s
4.3 What is This Tone?
240 User Manual
When you make calls
While off-hook
When talking to an outside party
When setting the features or programming
Busy Tone
Reorder Tone
The outside line you tried to seize
is not assigned or denied.
Ringback Tones
Tone 1
Tone 2
Do Not Disturb (DND) Tone
The dialled extension is refusing
incoming calls.
Indication Tones
Tone 1
Call waiting tone
Tone 2
A call is on hold longer than the
specified time
Warning Tone
This tone is sent 15, 10 and 5
seconds before the specified time
for disconnection.
Confirmation Tones
Tone 1
The feature setting was set
successfully.
1 s
1 s
1 s
1 s
1 s
15 s
15 s
1 s
1 s
4.3 What is This Tone?
User Manual 241
Tone 2
Before receiving a page through
an external speaker
Tone 3
Before the following features
activate:
• Retrieving a held call
• Picking up another call
• Paging/Answering a
paging announcement
• Answering the call
through a speaker
Tone 4
Establishing or leaving a
conference
Tone 5
A call has been put on hold.
1 s
1 s
1 s
1 s
4.3 What is This Tone?
242 User Manual
User Manual 243
Index
Index
244 User Manual
A
Absent Message
115, 200, 232
Accessing System Features (System Feature Access)
181
Accessing the ISDN Service (ISDN Service Access)
48
Account Button
26, 208
Account Code Entry
33, 227
Adding Other Parties during a Conversation (Conference)
78
Alarm Setting
125
Alarm Setting, Remote
163
Alternate Calling—Ring/Voice
49, 237
Alternate Receiving—Ring/Voice
198
Announcement, Making
122
Announcement, Making/Answering
119
Answer Button
24, 27, 59, 208
Answering Calls
55
Answering Calls, Hands-free
56
Answering Calls, Malicious
61
Answering Calls, Ringing at Other Telephones
57
Answering Calls, Via External Speaker
58
AUTO ANS (Auto Answer)/MUTE Button
22
AUTO DIAL/STORE Button
21
Automatic Call Hold
69, 93
Automatic Call Waiting
199
Automatic Callback Busy
40, 237
Automatic Callback Busy Cancel
41, 228
Automatic Line Access
31, 227
Automatic Redial
39
B
Background Music (BGM)
135, 201, 233
Background Music, External Speaker Settings
188
Backlight, Display
197
Before Operating the Telephones
16
BGM —> Background Music
135
Bluetooth Wireless Headset Registration
201
Bluetooth Wireless Headset Removal
201
Boss & Secretary feature
95
Broadcasting
122, 232
Built-in Simplified Voice Message
104, 231
Busy Station Signalling (BSS) —> Call Waiting
42
Busy Tone
240
Buttons, Customising
26, 207
Buttons, Proprietary Telephone
20
C
Call Charge Reference
32
Call Charge Reference Button
26, 208
Call Forwarding (CF)—by ISDN
102, 231
Call Forwarding (FWD)
95
Call Forwarding (FWD) Button
24
Call Forwarding (FWD)/Do Not Disturb (DND)—Both calls Button
26,
207
Call Hold
67, 229
Call Hold Retrieve
68, 229
Call Hold Retrieve, PDN/SDN Button
93
Call Log Button
26, 208
Call Log for ICD Group Button
26, 208
Call Monitor
46, 237
Call Park
69, 229
Call Park (Automatic Park Zone) Button
26, 208
Call Park Button
26, 208
Call Park Retrieve
70
Call Pickup
57
Call Pickup Deny
57, 229
Call Splitting
72
Call Transfer
62, 229
Call Transfer (CT)—by ISDN
65, 229
Call Waiting
42
Call Waiting Tone
130
Call Waiting Tone Type Selection
199
Call Waiting, Answering
74, 230
Call Waiting, Automatic
199
Call Waiting, From PBX
74, 230
Call Waiting, From Telephone Company
77, 230
Call Waiting, Manual
199
Call Waiting, Receiving
130, 232
Call Waiting, Sending
42
Call, To PDN Extension
92
Callback Setting
40
Callback Setting, ISDN Line
41
Calling Line Identification Presentation (CLIP)
131, 198, 233
Calling Line Identification Restriction (CLIR)
133, 197, 233
Calling Line Identification Restriction (CLIR) Button
27, 208
Calling, Account Code
33
Calling, Adding Another Party
84
Calling, Automatically
37
Calling, Directory
173
Calling, Extension in DND Mode
47
Calling, From Other Extension
50
Calling, From Outside Directly
51, 228
Calling, Incoming Call Log
169
Calling, Joining a Call
45
Calling, Last Dialled Number
39
Calling, One-touch Button
35
Calling, Operator
31
Calling, Other Extension
30
Calling, Outgoing Call Log
171
Calling, Outside Party
31
Calling, Personal Preprogrammed Numbers
35
Calling, Preprogrammed Numbers
38
Calling, Private Network
32
Calling, Privately
134
Calling, System Preprogrammed Numbers
36
Calling, Through DISA
51
Calling, Using the Headset
89
Calling/Connected Line Identification Presentation (CLIP/COLP)
131,
198, 233
CANCEL Button
25
CCBS Cancel
42, 228
CCBS —> Completion of Calls to Busy Subscriber
41
Changing the Settings of Other Extensions
184
Characters, Entering
175
Charges, Changing
213
Check-in
159
Check-in Button
27, 209
Check-out
160
Check-out Button
27, 209
Clearing Settings
140, 205
CLIP —> Calling Line Identification Presentation
131
Index
User Manual 245
CLIR —> Calling Line Identification Restriction
133
COLP —> Connected Line Identification Presentation
131
COLR —> Connected Line Identification Restriction
132
Completion of Calls to Busy Subscriber (CCBS)
41, 237
CONF (Conference) Button
23
Conference
78
Conference (ISDN Service), Adding Parties
84
Conference (Multiple Party), Leaving
82
Conference (Three-Party), Leaving
83
Conference Button
26, 208
Conference, Adding Parties
78
Confirmation Tones
240
Connected Line Identification Presentation (COLP)
131, 198, 233
Connected Line Identification Restriction (COLR)
132, 233
Connected Line Identification Restriction (COLR) Button
27, 209
Connection Example
29
Contrast Selection, Display
196
CTI Button
27, 209
Customised Buttons
26
Customising Your Phone (Personal Programming)
194
Customising Your System (System Programming)
215
D
Data Line Security
136, 233
Date & Time [000]
218
Denying Call Pickup
57
Denying Other People the Possibility of Picking Up Your Calls (Call Pickup
Deny)
57
Dial Tone Transfer
187
Dial Tones
238
Direct Inward System Access (DISA)
51, 228
Direct Station Selection (DSS) Button
26, 207
DISA —> Direct Inward System Access
51
Display
17
Display Backlight Selection
197
Display Contrast Selection
196
Display Language Selection
197
Display Lock
202
Display Switching Mode
197
DND Override
47, 237
DND —> Do Not Disturb
127
Do Not Disturb (DND)
127
Do Not Disturb (DND) Button
24
Do Not Disturb (DND) Tone
240
Door Open
149, 234
Doorphone Call
148, 234
DSS —> Direct Station Selection
26
E
EFA —> External Feature Access
152
Electronic Station Lockout —> Extension Dial Lock
117, 201, 232
Enhanced DSS Key Mode
92
Enhanced Walking Extension
167
ENTER Button
25
Entering Characters
175
Exclusive Call Hold
67
Executive Busy Override
45, 237
Executive Busy Override Deny
134, 200, 233
Extension Control
184, 213
Extension Dial Lock
117, 201, 232
Extension Feature Clear
140, 234
Extension Name [004]
221
Extension Number [003]
220
Extension number, Confirming Your Own
17
Extension PIN (Personal Identification Number)
194, 201, 236
External Background Music (BGM)
188, 236
External Feature Access (EFA)
152, 208, 234
External Feature Access (EFA) Button
26, 208
External Relay
150
External Sensor
151
F
Feature Highlights
2
Feature Number Table
227
Feature Numbers
17
FLASH/RECALL Button
23
Forced Answerback Selection
199
Forwarding Calls
95
Forwarding Calls, ISDN Service
102
Forwarding Calls, To Incoming Call Distribution Group
97, 230
FWD N/A Timer
200
FWD/DND Cycle Switch Mode
98, 128
FWD/DND Setting Mode
98, 128
FWD/DND settings, FWD/DND fixed button
99
FWD/DND status, switching with FWD/DND fixed button
99, 128
FWD/DND—Intercom calls Button
26, 207
FWD/DND—Outside calls Button
26, 207
G
G-CO —> Group-CO
26
Greeting Message, Recording
105, 106
Group FWD—Both calls Button
26, 208
Group FWD—Intercom calls Button
26, 208
Group FWD—Outside calls Button
26, 208
Group Paging
232
Group-CO (G-CO) Button
26, 207
H
Handset/Headset Selection —> Headset Operation
89, 200
Hands-free Answerback
56
Hands-free operation
88
Headset Button
27, 209
Headset Operation
89, 200
HOLD Button
23
Holding Calls
67
Holding in a System Parking Zone (Call Park)
69
Hospitality Features
159
Host PBX
152
Hot Line
37, 227
Hotel Use
159
Hurry-up Button
27, 208
Hurry-up Transfer —> Manual Queue Redirection
147
I
ICD Group —> Incoming Call Distribution Group
26
Icon Descriptions
19, 216
Incoming Call Distribution Group (ICD Group)
26, 207
Index
246 User Manual
Incoming Call Distribution Group Monitor
144, 234
Incoming Call Distribution Group, Extension Status
145
Incoming Call Distribution Group, Forwarding Calls
147
Incoming Call Distribution Group, Leaving
141
Incoming Call Distribution Group, Monitoring and Controlling
144
Incoming Call Distribution Group, Waiting Call Status
144
Incoming Call Log
169
Indication Tones
240
INTERCOM Button
22
Intercom Call
30
ISDN Service Access
48
ISDN Service Button
27, 208
ISDN-Hold Button
27, 209
J
Jog Dial
18, 25
Joining an Existing Call (Executive Busy Override)
45
K
Key Pad Tone Set
201
L
Language, Display
197
Last Number Redial
39, 227
L-CO —> Loop-CO
26
LCS Mode Set (After Answering)
199
LCS —> Live Call Screening
155
Leaving a Message Waiting Indication/Calling Back the Caller Who Left an In-
dication (Message Waiting)
43
Leaving Three-party Conference
83
Live Call Screening (LCS)
155
Live Call Screening Button
27, 209
Live Call Screening Mode Set
199
Locking Your Telephone
117
Log-in/Log-out
141, 234
Log-in/Log-out Button
26, 208
Log-in/Log-out for all groups Button
27, 208
Log-in/Log-out of a specified group Button
27, 208
Loop-CO (L-CO) Button
26, 207
M
Malicious Call Identification (MCID)
61, 229
Manager Operation
184
Manager Password
212
Manager Programming Information
212
Manual Call Waiting
199
Manual Queue Redirection
147
Message Box, Accessing from Outside
113
Message Box, Accessing Other Extension's
114
Message Box, Redirecting to
108
Message Button
21, 26, 207
Message Display (Absent Message)
115
Message for Another Extension Button
26, 207
Message Waiting
43, 228, 237
Messages (Preprogrammed), Recording
165
MODE Button
25
MONITOR Button
22
Monitoring Another Extension (Call Monitor)
46
Multiple Party Conversation
78, 122
Mute
87
N
Names and Numbers, Storing
174
Navigator Key
18, 25
NDSS —> Network Direct Station Selection
192
Network Direct Station Selection (NDSS) Button
27, 209
Network Direct Station Selection, Releasing
192
O
Off-hook Call Announcement (OHCA)
130, 232
Off-hook Monitor
88
OGM —> Outgoing Messages
189
OHCA —> Off-hook Call Announcement
130
One-touch Dialling
35
One-touch Dialling Assignment Mode Selection
202
One-touch Dialling Button
26, 207
One-touch Transfer
63
One-touch Two-way Transfer
157
One-touch Two-way Transfer Button
27, 209
Operating Telephones, Preparations
16
Operator Call
31, 227
Outgoing Call Log
171
Outgoing Messages (OGM)
189, 236
Outgoing Messages (OGM), Recording
189
Outside Line Group Access
31, 227
Outside Line, Re-enabling Unavailable
191
P
PAGE Key
25
Paging
119
Paging Announcement, Answering/Denying
121
Paging Deny
121, 201
Paging, and Transferring
119
Paging, Group
119
Parallelled Telephone
138, 199, 233
Parallelled Telephone Setting
138
PAUSE Button
21
PDN Extension
91
PDN —> Primary Directory Number
91
Personal Absent Message
200
Personal Programming
194
Personal Speed Dialling
35, 227
PF —> Programmable Feature
25
Pickup Dialling —> Hot Line
37, 227
PIN —> Personal Identification Number
194
Portable Station, Registration
16
Portable Station, Using in Parallel with Wired Telephone
139
Predialling
32
Preferred Line Assignment—Incoming
198
Preferred Line Assignment—Outgoing
198
Preventing Other People from Using Your Telephone (Extension Dial
Lock)
117
Primary Directory Number (PDN) Button
27, 209
Printing Message
165
Privacy Release
84
PROGRAM Button
24
Programmable Feature (PF) Button
25
Index
User Manual 247
Purchase Information
10
Q
Quick Dialling
38
R
Redial
39
Redial Button
21
Refusing Incoming Calls (Do Not Disturb [DND])
127
Relay —> External Relay
150
Release Button
25, 27, 59, 208
Remote COS Access
50, 228
Remote Extension Dial Lock
184, 235
Remote Setting
54, 228
Remote Station Lock Control —> Remote Extension Dial Lock
184, 235
Remote Wake-up Call
163
Reorder Tone
240
Restriction Level Control (Dial Tone Transfer)
187
Ring Tones
238
Ringback Tones
240
Ringing Method (Ring/Voice)
49
S
Safety Instructions
6
S-CO —> Single-CO
26
Screening Calls (Live Call Screening [LCS])
155
SDN Direct Dial
92
SDN Extension
91
SDN Walking COS
92
SDN —> Secondary Directory Number
91
Secondary Directory Number (SDN) Button
27, 209
SELECT Button
25
Self Labelling (KX-NT366 only)
182
Self Labelling Display Contrast
197
Sensor —> External Sensor
151
Setting Your Telephone, Personal
194
Setting Your Telephone, Remotely
54
Settings, Changing Other Extension's
184
Settings, Feature
196
Settings, Keeping when Changing Extensions
166
Settings, Personal
194
Settings, Programming Mode
196
Settings, System
215
SHIFT Button
25
Single-CO (S-CO) Button
26, 207
SIP Extension, Characteristics
5
SIP Extension, Registration
16
SIP —> Session Initiation Protocol
5
Soft Buttons
22
SP-PHONE Button
20
Standard SDN Key Mode
92
Station Programme Clear —> Extension Feature Clear
140, 234
Station Speed Dialling —> Personal Speed Dialling
35, 227
Storing Names and Numbers
174
System Alarm Button
27, 208
System Feature Access
181
System Password
215
System Programming
215, 218
System Programming Information
215
System Programming, Icon Descriptions
216
System Speed Dialling
36, 227
System Speed Dialling Name [002]
220
System Speed Dialling Number [001]
219
T
TAFAS —> Trunk Answer From Any Station
58
Talking to Two Parties Alternately (Call Splitting)
72
Telephone Number, Hiding
132, 133
Telephone Number, Sending
131
Telephone Numbers, Storing
174
Telephone Types
16
Terminate Button
26, 208
Three-party Conference [3PTY]—by ISDN
84, 230
TIE Line Access
32, 227
Time Service (Day/Night/Lunch/Break) Button
27, 137, 185, 208,
236
Time Service Mode, Control
185
Time Service Mode, Status
137
Time Service Switching Mode (Automatic/Manual) Button
27, 185, 209
Time Service Switching Mode (Automatic/Manual), Select
185
Timed Reminder
125, 232
Toll Restriction/Call Barring Button
27, 208
Tone Types
238
TRANSFER Button
23
Transfer, SDN Button
94
Transfer, To PDN Extension
94
Transferring Calls, After Paging
119
Transferring Calls, ISDN Service
65
Transferring Calls, To Other Extension
62
Transferring Calls, To Outside Party
64
Troubleshooting
224
Trunk Answer From Any Station (TAFAS)
58, 229
Trunk Busy Out
191, 236
Two-way Record
157
Two-way Record Button
27, 209
Two-way Transfer
157
Two-way Transfer Button
27, 209
U
Unattended Conference
82
V
Verification Code Entry
50, 228
Virtual PS
99
VOICE CALL/MUTE Button
24
Voice Mail Integration
153, 235
Voice Mail Transfer
153
Voice Mail Transfer Button
27, 153, 209
Voice Mail, Call Forwarding
153
Voice Mail, Monitoring —> Live Call Screening (LCS)
155
Voice Mail, Recording Conversation
157
Voice Messages
104
Voice Messages, Leaving
109
Voice Messages, Listening to
110
Voice Processing System
153
Volume Key
18, 25
Index
248 User Manual
W
Walking COS
50
Walking Extension
166, 235
Walking Extension, Enhanced
167, 235
Walking Station —> Walking Extension
166, 235
Warning Tone
240
When the Dialled Line is Busy or There is No Answer
40
Whisper OHCA
130, 232
Wireless XDP Parallel Mode
139, 234
Wrap-up
141
Wrap-up Button
27, 208
Y
Your Extension Number
17
Index
User Manual 249
Panasonic Communications Co., Ltd.
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
PSQX4192ZA
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use
only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic
Communications Co., Ltd.
2007 Panasonic Communications Co., Ltd. All Rights Reserved.
KK0507TK0 (v1.008)
… 235 …

Hulp nodig? Stel uw vraag in het forum

Spelregels

Misbruik melden

Gebruikershandleiding.com neemt misbruik van zijn services uitermate serieus. U kunt hieronder aangeven waarom deze vraag ongepast is. Wij controleren de vraag en zonodig wordt deze verwijderd.

Product:

Bijvoorbeeld antisemitische inhoud, racistische inhoud, of materiaal dat gewelddadige fysieke handelingen tot gevolg kan hebben.

Bijvoorbeeld een creditcardnummer, een persoonlijk identificatienummer, of een geheim adres. E-mailadressen en volledige namen worden niet als privégegevens beschouwd.

Spelregels forum

Om tot zinvolle vragen te komen hanteren wij de volgende spelregels:

Belangrijk! Als er een antwoord wordt gegeven op uw vraag, dan is het voor de gever van het antwoord nuttig om te weten als u er wel (of niet) mee geholpen bent! Wij vragen u dus ook te reageren op een antwoord.

Belangrijk! Antwoorden worden ook per e-mail naar abonnees gestuurd. Laat uw emailadres achter op deze site, zodat u op de hoogte blijft. U krijgt dan ook andere vragen en antwoorden te zien.

Abonneren

Abonneer u voor het ontvangen van emails voor uw Panasonic KX-TDE100 bij:


U ontvangt een email met instructies om u voor één of beide opties in te schrijven.


Ontvang uw handleiding per email

Vul uw emailadres in en ontvang de handleiding van Panasonic KX-TDE100 in de taal/talen: Engels als bijlage per email.

De handleiding is 3,88 mb groot.

 

U ontvangt de handleiding per email binnen enkele minuten. Als u geen email heeft ontvangen, dan heeft u waarschijnlijk een verkeerd emailadres ingevuld of is uw mailbox te vol. Daarnaast kan het zijn dat uw internetprovider een maximum heeft aan de grootte per email. Omdat hier een handleiding wordt meegestuurd, kan het voorkomen dat de email groter is dan toegestaan bij uw provider.

Stel vragen via chat aan uw handleiding

Stel uw vraag over deze PDF

Andere handleiding(en) van Panasonic KX-TDE100

Panasonic KX-TDE100 Gebruiksaanwijzing - Nederlands - 286 pagina's

Panasonic KX-TDE100 Gebruiksaanwijzing - Deutsch - 286 pagina's


Uw handleiding is per email verstuurd. Controleer uw email

Als u niet binnen een kwartier uw email met handleiding ontvangen heeft, kan het zijn dat u een verkeerd emailadres heeft ingevuld of dat uw emailprovider een maximum grootte per email heeft ingesteld die kleiner is dan de grootte van de handleiding.

Er is een email naar u verstuurd om uw inschrijving definitief te maken.

Controleer uw email en volg de aanwijzingen op om uw inschrijving definitief te maken

U heeft geen emailadres opgegeven

Als u de handleiding per email wilt ontvangen, vul dan een geldig emailadres in.

Uw vraag is op deze pagina toegevoegd

Wilt u een email ontvangen bij een antwoord en/of nieuwe vragen? Vul dan hier uw emailadres in.



Info