Network connection troubleshooting
Problem Cause/solution
I am having trouble
connecting.
R Your wireless router is not turned or is not functioning. Refer to
the operating instructions included with your wireless router.
R Your smartphone is not connected to your wireless router. Check
your smartphone’s Wi-Fi settings. Refer to the operating
instructions included with your smartphone.
R The SSID (wireless network name), security type, or password
assigned to the wireless router has been changed. Configure the
base unit again using the procedure described in “Typical
configuration (DHCP)”, page 40, or “Simplified configuration
(WPS, DHCP)”, page 41.
R Confirm the base unit’s Wi-Fi and IP settings using the procedure
described in “Confirming network status”, page 42.
R If your wireless router’s client isolation feature (a feature that
prevents wireless devices connected to the same wireless router
from communicating with each other) is turned on, your base unit
and your smartphone will not be able to communicate with each
other. Refer to the operating instructions included with your
wireless router and make sure that this feature is turned off.
R The base unit’s network settings are incorrect. Reset the base
unit’s network settings (page 42) and configure the network
settings again.
My smartphone and
other devices cannot
access the Internet
since I turned on Wi-Fi
repeater mode.
R Do not use Wi-Fi repeater mode (page 41) if you already have a
Wi-Fi range extender.
50
Useful Information
