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Error Messages
For fax advantage assistance, call 1-800-435-7329.
Display!
If the unit detects a problem, one or more of the following messages will appear on the display.
Display message Cause & solution
●
There is something wrong with the drum unit. Replace the drum
unit and the toner cartridge (p. 68).
CHANGE DRUM
●
The document was not fed into the unit properly. Reinsert the
document. If misfeeding occurs frequently, clean the document
feeder rollers (p. 74) and try again.
CHECK DOCUMENT
●
The drum unit is not inserted properly. Reinsert it correctly (p. 12).
CHECK DRUM
●
The memory (telephone numbers, parameters, etc.) has been
erased. Re-program.
CHECK MEMORY
●
The printer cover is open. Close it.
COVER OPEN
●
Recording paper was not fed into the unit properly. Reinsert the
recording paper (p. 71).
FAILED PICK UP
●
The unit has a document in memory. See the other displayed
message instructions to print out the document.
FAX IN MEMORY
●
The memory is full of received documents due to a lack of
recording paper or a recording paper jam. Install paper (p.15) or
clear the jammed paper (p. 70).
●
When performing memory transmission, the document being
stored exceeds the memory capacity of the unit. Transmit the
entire document manually.
FAX MEMORY FULL
●
There is something wrong with the unit. Contact our service
personnel.
CALL SERVICE
●
There is no space to store new entries in navigator directory.
Erase unnecessary entries (p. 24).
DIRECTORY FULL
●
The shipping lock is locked. Unlock the shipping lock (p. 11).
If the display messages still remain after unlocking, there is
something wrong with the carriage sensor. Contact our service
personnel.
●
The ADF cover is open. Close it.
CLOSE ADF COVER
●
The ADF cable is not connected correctly. Check the connection
(p. 11).
CHECK ADF CABLE
RELEASE
SHIPPING LOCK
CARRIAGE ERROR
●
You tried to change the cable type setting (feature #15 on page
57), while the fax machine has a document in memory. Finish
sending faxes, print out the document in memory (p. 40) or cancel
the delayed transmission (feature #25 on page 58) and try again.
DATA IN MEMORY
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