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Operating Manual
Document Scanner
Model No. KV
-S2087
These instructions contain information on operating the scanner. Before reading these instructions, please read
the Quick Installation Guide enclosed with this unit.
Keep all documentation in a safe place for future reference.
Current model availability depends on your country/area. Please contact your dealer
.
Introduction
Thank you for purchasing a Panasonic Document Scanner
.
Feature Highlights
High-speed Double Sided Scanning
This scanner can scan documents at high speed, regardless of the image type (monochrome / color).
Background Color Switch Function
Using the software, you can switch the background color of scanned images between white and black.
Double Feed Detection Function
This scanner contains an ultrasonic sensor for the detection of double feeding. Double feeding can be
detected even if you scan documents that contain paper of various thicknesses.
Double Feed Skip (DFS) Function
If scanning has been stopped because a double feed was detected, you can easily resume scanning by
pressing the Skip button. When you scan documents that include items that you do not want to be
detected as double feeding (for example, documents that have receipts attached, envelopes, etc.), the
double feed detection function can be enabled and still scan these documents.
Push Scan
This scanner has a push scan function to perform scanning without operating a computer. Scanning
settings should be registered as Jobs in advance. You can start scanning by pressing the OK button or
Start/Stop button after selecting a job with the cursor buttons. This scanner also has a function that starts
scanning when documents are simply placed on the feed tray (Touch Free Scanning).
Other Features
The paper feed path can be opened widely to easily remove jammed paper and perform maintenance.
User Utility helps you perform maintenance for the scanner.
You can configure and check the counters that indicate the approximate time for cleaning and
replacement of the rollers.
You can clear notification messages for the rollers after cleaning or replacing the rollers.
You can enable Cleaning Mode. During Cleaning Mode, the conveyor rollers rotate a small amount
every time the Start/Stop button on the scanner is pressed. You do not have to rotate the rollers by
using your fingers in order to clean the entire surface of each roller.
You can configure the time until the scanner enters sleep mode following a period of non-operation.
Introduction
2
Abbreviations
Windows
®
refers to the Microsoft
®
Windows
®
operating system (hereafter Windows).
Windows
®
XP refers to the Microsoft
®
Windows
®
XP operating system (hereafter Windows XP).
Windows Vista
®
refers to the Microsoft
®
Windows Vista
®
operating system (hereafter Windows Vista).
The explanations and screen shots in this manual are based on the Windows 7 operating system.
The screen shots used in this manual may differ from the screens displayed on your computer.
The illustrations in this manual are based on the KV-S2087.
Trademarks
Microsoft, Windows, and Windows Vista are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
ISIS is a registered trademark or trademark of EMC Corporation in the United States and/or other
countries.
IBM is a trademark of International Business Machines Corporation, registered in many jurisdictions
worldwide.
Intel and Intel Core are trademarks of Intel Corporation in the U.S. and/or other countries.
Adobe and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
All other trademarks identified herein are the property of their respective owners.
Introduction
3
About the Documentation
The scanner documentation consists of 2 manuals: the Operating Manual (this manual), and the Quick
Installation Guide.
Operating Manual
(this manual)
This manual provides information about the operation of the unit.
Quick Installation Guide The Quick Installation Guide explains about safety precautions and
other important information, and outlines brief installation procedures
of the unit and software.
About the Software Help
Each software contains help files.
For details about viewing the help files, see "
3.4.2 To view the help" (page 21).
Software / Manual CD-ROM Contents
Drivers Device Driver
TWAIN
ISIS
Applications Image Capture Plus
*1
Utilities User Utility
Scan Button Setting Tool
Documents
*2
Operating Manual
Control sheet
*3
*1
Image Capture Plus is a Panasonic original application for configuring advanced scanning settings.
*2
Each document is a PDF document. T
o view documents correctly, install Adobe
®
Reader
®
.
*3
For details about the control sheet, see "4.4 Using Control Sheets" (page 38).
Introduction
4
System Requirements
Computer IBM
®
PC/A
T or compatible machine with a CD-ROM drive
CPU Intel
®
Core™ 2 Duo 1.8 GHz or higher
Interface USB 2.0 / USB 3.0
Note
For details about the system requirements, refer to [Read me first] in the Software / Manual CD-ROM.
The scanning speed dif
fers depending on the host computer’s operating environment or
the application used.
Due to the slower speed of USB 1.1, it is recommended to use a USB 2.0 / USB 3.0 interface.
If you connect the unit to a USB hub, it is not guaranteed to work.
About Consumables and Optional Accessories
Consumables
Part Name Part Number Notes
Roller exchange kit KV-SS063
See "6.3 Replacing the Rollers"
(page 51).
Roller cleaning paper KV-SS03
See "Roller Cleaning Paper"
(page
9).
Ink cartridge KV-SS021
See "7.1 Installing the Imprinter
Unit and Ink Cartridge
" (page
57).
Optional Accessories
Part Name Part Number Notes
Imprinter unit KV-SS020
See "7.1 Installing the Imprinter
Unit and Ink Cartridge
" (page
57).
Carrier sheet KV-SS076
See "4.1.2 Carrier Sheet"
(page 25
).
Note
To purchase separately sold items, contact your dealer.
Introduction
5
Table of Contents
1
Before You Start ..................................................................................... 8
1.1 Precautions ...................................................................................................................... 8
1.2 Check the Accessories ................................................................................................. 10
2 Location of Controls ............................................................................. 11
2.1 Main Unit ........................................................................................................................ 11
2.1.1 Front ............................................................................................................................. 11
2.1.2 Rear .............................................................................................................................. 12
2.2 Operation Panel ............................................................................................................. 13
2.2.1 About LED .................................................................................................................... 14
2.2.2 About LCD .................................................................................................................... 15
3 Installation ............................................................................................. 16
3.1 Required Space Around the Scanner .......................................................................... 16
3.2 Installing the Software .................................................................................................. 17
3.3 Installing the Unit .......................................................................................................... 19
3.4 Viewing Operating Manual and Help Installed ............................................................ 21
3.4.1 To view the Operating Manual ...................................................................................... 21
3.4.2 To view the help ............................................................................................................ 21
3.4.2.1 For Image Capture Plus ............................................................................................. 21
3.4.2.2 For User Utility or Scan Button Setting Tool .............................................................. 21
3.4.2.3 For TWAIN or ISIS ..................................................................................................... 21
4 Operation ............................................................................................... 22
4.1 Preparing Documents ................................................................................................... 22
4.1.1 Compatible Paper ......................................................................................................... 23
4.1.2 Carrier Sheet ................................................................................................................ 25
4.1.3 Incompatible Documents .............................................................................................. 26
4.1.4 Notes about Documents for Scanning .......................................................................... 27
4.2 Scanning Documents .................................................................................................... 28
4.2.1 Switching the Background Color of Scanned Images .................................................. 30
4.2.2 Using the Straight path (rear exit) ................................................................................. 30
4.2.3 Using Manual feeding ................................................................................................... 31
4.2.4 Feeding method and paper path by document type ..................................................... 32
4.2.5 When feeding stiff or thick documents .......................................................................... 33
4.2.6 Using Carrier sheet ....................................................................................................... 34
4.3 Using Push Scan ........................................................................................................... 35
4.3.1 Setting the scanning conditions .................................................................................... 35
4.3.2 Selecting the behavior of push scan ............................................................................. 35
4.3.2.1 Performing push scan ................................................................................................ 36
4.3.3 Checking events ........................................................................................................... 37
4.4 Using Control Sheets .................................................................................................... 38
4.4.1 Control sheet functions ................................................................................................. 38
4.4.2 About Printing Control Sheets ...................................................................................... 38
4.4.2.1 Printing control sheets ............................................................................................... 39
5 Clearing Paper Jams ............................................................................ 40
5.1 Clearing Paper Jams ..................................................................................................... 40
6 Care and Maintenance ......................................................................... 43
6.1 Cleaning the Outside of the Scanner .......................................................................... 43
6.2 Cleaning the Inside of the Scanner ............................................................................. 44
Table of Contents
6
6.2.1 Cleaning the Conveyor and Scanning Glasses ............................................................ 46
6.2.2
Cleaning the Sensors ................................................................................................... 47
6.2.3 Cleaning the Rollers ..................................................................................................... 48
6.2.3.1 Location of Rollers ..................................................................................................... 49
6.2.4 Cleaning Mode ............................................................................................................. 50
6.3 Replacing the Rollers .................................................................................................... 51
7 Optional Imprinter Unit ........................................................................ 57
7.1 Installing the Imprinter Unit and Ink Cartridge ........................................................... 57
7.2 How to Remove the Ink Cartridge ................................................................................ 62
7.3 Printing ........................................................................................................................... 63
7.4 Cleaning the ink cartridge ............................................................................................ 64
8 Appendix ............................................................................................... 65
8.1 Troubleshooting ............................................................................................................ 65
8.2 Error Messages ............................................................................................................. 68
8.3 Uninstalling the Software ............................................................................................. 69
8.4 Repacking Instructions ................................................................................................. 70
8.5 Specifications ................................................................................................................ 71
Table of Contents
7
1 Before You Start
1.1 Precautions
Illegal Duplication
It is unlawful to make duplication of certain documents. Duplicating certain documents may be illegal in
your country/area. Penalties of fines and/or imprisonment may be imposed on those found guilty
. The
following are examples of items that may be illegal to duplicate in your country/area.
Currency
Bank notes and checks
Bank and government bonds, and securities
Passports, licenses, official or private documents, identification cards, and the like
Copyright materials, or trademarks without the consent of the owner
Postage stamps, and other negotiable instruments
This list is not inclusive, and no liability is assumed for either its completeness or accuracy. In case of
doubt, contact your legal counsel.
Notice
Install your machine near a supervised area to prevent illegal duplication from being made.
Installation
Do not place the unit in direct sunlight, in a cold draft, or near heating apparatus.
Do not place the unit near apparatus which generate electronic or magnetic noise.
Protect the unit from static electricity
.
Do not move the unit immediately from a cold place to a warm place. It may cause dew.
When the unit is not used over an extended period of time, turn the unit off, and unplug the power cord.
The unit consumes approximately 0.5 W of electricity even when the main unit is turned off.
Do not turn ON the unit’s power before installing the software.
CD-ROM
Do not write or stick paper on the front and/or back of CD-ROM.
Do not touch the data side of the CD-ROM. When handling the CD-ROM, be careful not to leave
fingerprints or otherwise damage the CD-ROM.
Do not leave the CD-ROM where it is directly exposed to sunlight or near a heater for extended periods.
Do not throw or bend the CD-ROM.
1 Before You Start
8
Roller Cleaning Paper
Using a pair of scissors, open the bag along the dotted line ( ), and take out the roller cleaning paper.
1
Notice
Keep the roller cleaning paper out of reach of small children.
Do not store the roller cleaning paper in direct sunlight or in a place with a temperature over 40
(104 ).
Only use the roller cleaning paper to clean the rollers.
For details about the roller cleaning paper
, please refer to the Material Safety Data Sheet (MSDS).
Please ask your Panasonic sales company about obtaining the Material Safety Data Sheet.
Note
If the bag is left opened for a long period of time before using it, the alcohol will evaporate. Please use
the roller cleaning paper immediately after opening the bag.
To purchase the roller cleaning paper (KV-SS03), please contact your dealer, or call our Supplies and
Accessories department at 1-800-726-2797 (U.S.A. only).
KEEP AWAY FROM FIRE.
Security Notice
The management of documents and scanned data is the responsibility of the user. In particular, pay
attention to the following points.
Make sure you have the same number of pages for important documents both before and after scanning,
and take care not to leave any pages in the scanner.
Periodically back up important data.
When having your computer or hard disk serviced, or when disposing of your computer or hard disk,
completely erase any stored image data.
Others
Make sure to remove paper clips and staples from documents before scanning. Failing to do so can
damage the unit, document, or both.
Do not use thinner, benzine, or cleaners containing abrasives or surfactants, for cleaning the outside of
scanner.
1.1 Precautions
9
1.2 Check the Accessories
Check that all accessories are included before installing the unit. In the event that an item is missing, please
contact your dealer
.
Accessories Name Notes
Power cord
Two power cords may be
included. Use the power cord
appropriate for where you use
the unit.
USB cable
Software / Manual CD-ROM
Drivers, Applications, Utilities,
Documents
Quick Installation Guide
Note
It is highly recommended to keep the original carton and all packing materials. They are necessary
when repacking.
1.2 Check the Accessories
10
2 Location of Controls
2.1 Main Unit
2.1.1 Front
1
432
5
7
8
11 10 9
6
Document guides
Feed extension tray
Feed tray
ADF door
Manual feed selector
Y
ou can select the document feeding method.
: Manual feeding
: Automatic feeding
Paper path selector
Y
ou can select the paper path for documents.
: U-turn path (front exit)
: Straight path (rear exit)
Operation panel
For details, see "2.2 Operation Panel" (page 13).
ADF door release
Exit tray
Exit extension tray 1
Exit extension tray 2
2 Location of Controls
11
2.1.2 Rear
3
1
7
5 64
2
AC inlet
Power cord
Security slot
Use a commercially available security cable.
USB cable
USB connector
Fan exhaust vent
Imprinter door
Y
ou open this door when installing an imprinter unit (sold separately) or ink cartridge.
For details about installing an imprinter unit, refer to "7.1 Installing the Imprinter Unit and Ink Cartridge"
(page 57).
2.1.2 Rear
12
2.2 Operation Panel
3
1
4
2
5
6
7
8
LCD
Selected jobs, error codes, notification messages, and the
scanner status are displayed.
Power button
Press the power button for more than one second to turn
the unit of
f.
LED (Red)
Lights when an error occurs.
LED (Green)
Shows the scanner
’s status.
OK button
Cursor button
If you are using the scanner with Image Capture Plus, you
can perform a push scan using the LCD. Y
ou can start
push scanning by pressing the OK button or Start/Stop
button after selecting a job with the cursor buttons.
Skip button
If you press this button after a double feed or a dog-eared
document is detected and scanning has been paused, the
document (or documents) detected as a double feed or
the dog-eared document will be scanned, and then
ejected from the scanner
. Scanning will continue after the
document is scanned and ejected.
Start/Stop button
During scanning, pushing this button stops scanning.
If you press this button after a double feed or a dog-
eared document is detected and scanning has been
paused, the document (or documents) detected as a
double feed or a dog-eared document will be ejected
from the scanner without being scanned. Scanning will
stop.
If you set [W
ait Key] for "Manual Feed Mode" in your
application software, pushing this button starts
scanning. For details about "Manual Feed Mode", refer
to the Image Capture Plus, TWAIN, or ISIS help.
2.2 Operation Panel
13
2.2.1 About LED
The status of the scanner is displayed by the LED (Red) ( ) and the LED (Green) ( ), as shown in the
table below:
LED (Red) LED (Green)
Status
OFF OFF Power OFF
*1
OFF Blinking (Fast) Warming up
OFF ON Ready mode or Scanning
Blinking (Slow) ON Notification mode
OFF Blinking (Slow) Sleep mode
*2
or Cleaning mode
Blinking (Slow) Blinking (Slow) Sleep mode
*2
and Notification mode
ON OFF Error
*3
OFF Blinking (Fast, 2 times consecutively) Double feed skip mode
OFF Blinking (Fast, 3 times consecutively) Dog-ear Detection Skip mode
*1
If the power of
f feature in sleep mode is enabled, and if no operation is performed for a certain period of time, the scanner will be
turned off automatically. Press the power button of the scanner to turn it on. You can enable/disable the power off feature, and
change the time until the scanner turns off in User Utility.
*2
If no operation is performed for 15 minutes or longer, the scanner will enter sleep mode automatically to conserve energy. Press
any button (except the power button) on the scanner’s operation panel to return to ready mode. The time until the scanner enters
sleep mode can be changed in User Utility.
*3
For details about the error, refer to "8.2 Error Messages" (page 68) or check in User Utility.
2.2.1 About LED
14
2.2.2 About LCD
The status of the unit is displayed on the LCD as follows.
LCD Status
The scanner is warming up.
The USB cable is not connected.
123
The Scanner status and scanning counter are displayed.
Examples of displays of scanner statuses are as follows.
G: nn
GROUP NAME
Group number (two-digit) and Group name of job
J: nn
JOB NAME
Job number (two-digit) and Job name
U: nn
MESSAGE
Error number (two-digit) and Error message
2.2.2 About LCD
15
3 Installation
3.1 Required Space Around the Scanner
In order to ensure proper operation, install the unit maintaining the proper distances from surrounding
objects, as shown in the following illustration.
242 mm
(9.6 in.)
319 mm
(12.6 in.)
810 mm
(31.9 in.)
750 mm
(29.5 in.)
320 mm
(12.6 in.)
350 mm
(13.8 in.)
Notice
Do not move the unit immediately from a cold place to a warm place. It may cause condensation,
which may damage the unit.
If you use the straight path (rear exit) for documents, space behind the unit is required for documents
to exit.
3 Installation
16
3.2 Installing the Software
Notice
Make sure to connect the unit to your computer after installing the software. Connecting the unit to
your computer and turning on the unit’
s power before installing the software may influence the
software installation. If you connect the unit to your computer and turn on the unit’s power before
installing the software by mistake, install the software after disconnecting the unit from your computer.
Make sure to log on as an administrator to install the software.
The software on the enclosed Software / Manual CD-ROM can be installed on your computer. You can
select from the 2 installation methods below, depending on your needs.
a. Complete: Install all the drivers, applications, utilities and Operating Manual.
b. Custom: Install one of the software or Operating Manual.
Note
Normally, it is recommended to select [Complete].
1. Check that the unit has been turned off.
If the power is turned on, press and hold the power button for more than one second to turn the unit
off.
2. Insert the Software / Manual CD-ROM into the CD/DVD drive on your computer.
The setup window will appear.
Note
If the AutoPlay dialog box is displayed, select [CDRun.exe].
If the setup window does not appear, double-click [CDRun.exe] in the Software / Manual CD-
ROM.
3. Check the [Read me first] file.
3.2 Installing the Software
17
4. Select the desired installation methods from "Software" on the left side of the screen.
If you selected [Complete], continue to step
6.
If you selected [Custom], continue to step 5.
5. If you selected [Custom] for the installation type in step 4, select the item that you want to install.
Note
If you select TW
AIN or ISIS, Image Capture Plus will also be installed.
6. Follow the instructions on the screen and complete the installation.
Restart your computer if you are prompted to do so.
3.2 Installing the Software
18
3.3 Installing the Unit
1. Remove all packing tapes.
2. Open the feed tray
.
3. Pull out the feed extension tray
.
3.3 Installing the Unit
19
4. Pull out the exit extension tray 1.
5. Open the exit extension tray 2.
6. Plug in the power cord and connect the USB cable.
7. Press the power button to turn ON the unit’
s power.
The LED (Green) will flash and then turn on.
If the hardware wizard appears, follow the on-screen instructions to complete installation.
3.3 Installing the Unit
20
3.4 Viewing Operating Manual and Help Installed
Y
ou can view the Operating Manual and the software help installed on the computer.
3.4.1 To view the Operating Manual
1. Select [All Programs] → [Panasonic] → [Scanner Manuals].
2. Select the manual.
The manual will open.
Note
In Windows 8, select the [Panasonic Document Scanner] section on the Apps screen.
3.4.2 To view the help
3.4.2.1 For Image Capture Plus
1. Select [All Programs] → [Panasonic] → [Image Capture Plus] → [Image Capture Plus Help].
3.4.2.2 For User Utility or Scan Button Setting Tool
1. Select [All Programs] → [Panasonic] → [Scanner Tools].
2. Select that item’s help.
Note
In Windows 8, select the [Panasonic Document Scanner] section on the Apps screen.
3.4.2.3 For TWAIN or ISIS
1. Click the help button on any driver screen.
3.4 Viewing Operating Manual and Help Installed
21
4 Operation
4.1 Preparing Documents
Notice
Make sure to remove paper clips and staples from documents before scanning. Failing to do so can
damage the unit, document, or both.
Before feeding, ensure that the document is not creased or folded. If the document is creased or
folded, a paper jam or damage to the document may occur
.
When scanning important documents, confirm that the number of scanned images matches the
number of pages in the feed tray. Also, check the condition of the scanned documents.
Remove documents from the exit tray after they have been scanned.
4 Operation
22
4.1.1 Compatible Paper
Paper size:
Width
Length
The compatible paper sizes for this unit are as follows.
Width 48 mm – 216 mm (1.9 in. – 8.5 in.)
Length
Manual feeding: 70 mm – unlimited (2.8 in. – unlimited)
*1
Automatic feeding: 70 mm – 356 mm
(2.8 in. – 14 in.)
*1
Using "Long Paper", you can scan a long document to a series of split scanned images. For details about "Long Paper", refer to
the Image Capture Plus, TW
AIN, or ISIS help.
Paper thickness:
0.04 mm – 0.66 mm (1.6 mils – 25.98 mils)
Note
1 mil = 0.001 in.
Paper weight:
20 g/m² – 546 g/m² (5 lb. – 145.4 lb.)
4.1.1 Compatible Paper
23
Paper types:
High-quality woodfree paper
Bond paper
Newspaper
Bank checks
Post card
Note
High-quality woodfree paper is the recommended paper type.
Documents must also meet the following conditions:
Paper weight: 20 g/m²
(5 lb.) – less than 157 g/m² (42 lb.)
Curl
Feeding direction
Less than
10 mm
(0.4 in.)
Folding
Less than
10 mm
(0.4 in.)
Feeding direction
Paper weight: 157 g/m² (42 lb.) – 546 g/m² (146 lb.)
Curl
Feeding direction
Less than
3 mm
(0.12 in.)
Folding
Less than
3 mm
(0.12 in.)
Feeding direction
Paper capacity for the feed tray:
Number of sheets Paper weight Paper types
220 64 g/m² (17 lb.) High-quality woodfree paper
200 80 g/m² (21 lb.) High-quality woodfree paper
4.1.1 Compatible Paper
24
4.1.2 Carrier Sheet
Y
ou can use an optional carrier sheet (KV-SS076) to scan incompatible documents like very thin paper,
curled or wrinkled documents, photographs etc. When using carrier sheet, please note following conditions
for the documents.
Carrier sheet (including the documents):
Width: 150 mm (5.91 in.)
Length: 200 mm (7.87 in.)
Thickness: 2 mm (0.08 in.) or less
The corner of the document should be adjusted to match the corner of the carrier sheet.
Note
When using a carrier sheet, please refer to "
4.2.6 Using Carrier sheet" (page 34).
4.1.2 Carrier Sheet
25
4.1.3 Incompatible Documents
Notice
Do not scan the following types of paper:
Documents out of specified size, thickness, and weight
Thermal or photosensitive paper
Cloths or metallic sheets
T
ransparent or partially transparent documents such as OHP sheet, tracing paper, plastic film, etc.
Documents containing hard attachments such as metal or plastic (ex. clips or staples)
Document with wet ink or cinnabar seal ink
Damaged or notched documents
Damaged or notched cards
The following types of documents may not be scanned properly:
Torn or frayed documents
Curled, wrinkled or folded documents
Carbon paper
Perforated or punched paper
Non-rectangular or irregularly shaped paper
Coated paper
Bound or glued documents
Chemical paper such as carbonless copy paper
Paper with wood content
Photographs
Extremely smooth, shiny paper, or paper that is highly textured
Note
Paper with a glossy surface such as coated paper or photographs that are susceptible to damage
such as scratching.
If you scan following types of documents, the rollers will need to be cleaned frequently and the
lifetime of the rollers may be shortened.
Documents with toner or graphite (pencil) powder
Documents treated chemically or containing impurities
4.1.3 Incompatible Documents
26
4.1.4 Notes about Documents for Scanning
Depending on the paper type, scanning results may be poor when you scan incompatible documents, or
even documents that should be compatible.
If scanned images are skewed, paper jams occur
, or double feeding occurs, try scanning again after
doing the following:
Cleaning the Inside of the Scanner. Refer to "6.2 Cleaning the Inside of the Scanner" (page 44).
Reduce the number of sheets of paper loaded on the feed tray.
Change the orientation (portrait/landscape) of the placed documents.
In the scan settings, set "Feeding Speed" to [Slow].
*1
Scan the documents using manual feeding.
Scan the documents using straight path (rear exit) document path.
*1
For details about configuring the scan settings, refer to the Image Capture Plus, TWAIN, or ISIS help.
4.1.4 Notes about Documents for Scanning
27
4.2 Scanning Documents
1. Adjust the document guides (
) slightly larger than the actual size of the documents.
Move the document guide while pressing the lever ( ) of the document guide.
1
2
2. Fan the documents.
Documents that have been stapled together or stacked together (as in a file folder) will need to be
separated.
Fan the stack of documents to separate all the edges.
Hold both ends and bend the documents as shown in the illustration.
To flatten the documents, hold firmly and pull them apart as shown in the illustration.
1
2
3
Repeat these steps as necessary.
3. Carefully align the documents.
4.2 Scanning Documents
28
4. Place the documents on the feed tray ( ) with the side to be scanned facing up. Then push the
documents in the direction of the arrow until they stop.
1
2
Notice
The height of the documents should not exceed the limit mark ( ) on the document guide.
Exceeding the limit mark may cause a paper jam or skewing.
5. Slide the document guides ( ) to match the width of the document to be scanned.
Move the document guide while pressing the lever ( ) of the document guide.
1
2
6. Open your scanning application and scan the documents.
For details about the application, refer to the help of each application.
Y
ou can also start up applications automatically to scan documents (Push Scan). For details about
Push Scan, see "4.3 Using Push Scan" (page 35).
4.2 Scanning Documents
29
4.2.1 Switching the Background Color of Scanned Images
Using the software, you can switch the background color of scanned images between white and black. For
details, refer to the Image Capture Plus, TW
AIN, or ISIS help.
4.2.2 Using the Straight path (rear exit)
You can select Straight path (rear exit) with the Paper path selector.
: U-turn path (front exit)
: Straight path (rear exit)
Straight path (rear exit) is recommended to scan stif
f or thick documents.
U-turn path (front exit) is recommended for normal use.
Notice
If you select straight path (rear exit), please note following.
Enough space behind the unit is required to exit the documents.
When using the carrier sheet, use manual feeding.
The optional imprinter unit (KV
-SS020) is not available.
The order documents exit may be affected.
Return the paper path selector to the U-turn path (front exit) after scanning the documents.
4.2.1 Switching the Background Color of Scanned Images
30
4.2.3 Using Manual feeding
Y
ou can select Manual feeding with the Manual Feed Selector.
: Manual feeding
: Automatic feeding
When using manual feeding, the documents are scanned without separation. Place the documents on the
feed tray one by one.
Manual feeding is recommended to scan important documents or bound documents.
Automatic feeding is recommended for normal use.
Note
Double feed detection is not available when using manual feeding.
4.2.3 Using Manual feeding
31
4.2.4 Feeding method and paper path by document type
Select the paper path and feeding method according to the document type.
Feeding method Paper path Recommended Document type
Automatic feeding
U-turn path (front exit) Normal documents
Straight path (rear exit)
Stiff or thick documents
Documents that caused a paper jam in the U-turn path
(front exit).
Manual feeding
U-turn path (front exit)
Bound documents
Important documents that require care in handling.
Straight path (rear exit)
Thick documents
Envelopes
Thin booklets
Documents that caused a paper jam in the U-turn path
(front exit).
Plastic cards (ISO format. portrait orientation only)
Carrier sheets (KV
-SS076)
4.2.4 Feeding method and paper path by document type
32
4.2.5 When feeding stiff or thick documents
When feeding stif
f or thick documents, please note following.
If the document is curled, correct and flatten the documents.
If paper is not feeding well when Manual feeding and Straight path (rear exit) are used, feed documents
using the following procedure.
1. Start scanning.
2. Insert the document as shown in the illustration until the paper feed roller rotates.
3. Insert the document further until the paper feed roller picks up the document, then let go of the
document.
4.2.5 When feeding stiff or thick documents
33
4.2.6 Using Carrier sheet
Y
ou can use an optional carrier sheet (KV-SS076) to scan incompatible documents like very thin paper,
curled or wrinkled documents, photographs etc. For the conditions for documents when using the carrier
sheet, please refer to "4.1.2 Carrier Sheet" (page 25).
1. Set the paper path selector to Straight path (rear exit).
2. Set the manual feed selector to Manual feeding.
3. Place the carrier sheet on the feed tray with the surface to be scanned facing up.
Adjust the document guides to the size of the carrier sheet.
Move the document guide while pressing the lever (
) of the document guide.
1
4. Start scanning.
Note
If the rollers are dirty
, the scanned image will be stretched or distorted. In such cases, clean the
rollers.
If vertical streaks appear on the scanned image, clean the scanning glasses and the carrier sheet.
Vertical streaks that appear may be caused by scratches on the carrier sheet. If vertical streaks
appear after cleaning the scanning glasses and the carrier sheet, flip over the carrier sheet to the
other side, or replace the carrier sheet, and then scan the documents.
If the carrier sheet does not feed well, please refer "4.2.5 When feeding stiff or thick documents"
(page 33).
4.2.6 Using Carrier sheet
34
4.3 Using Push Scan
This scanner has a push scan function for starting scanning without operation through a computer
.
4.3.1 Setting the scanning conditions
Scanning conditions are set on the setting screen of each application. For details about the setting screen of
each application, refer to the manual or help for that application.
Note
Press and hold the OK button or Start/Stop button for more than 2 seconds to open the application
setting screen.
If the unit is in sleep mode, press any button (except the power button) on the scanner’s operation
panel to return to ready mode first.
4.3.2 Selecting the behavior of push scan
Select the behavior of push scan using the Scan Button Setting Tool.
1. Double click the (
) icon in the notification area of the task bar to open the Scan Button Setting Tool.
In Windows 8, open the Scan Button Setting T
ool on the Desktop screen.
2. Select [Touch Free Scanning] or [Single Touch Scanning].
Note
In Image Capture Plus and Scan Button Setting Tool, [Single Touch Scanning] means performing
push scanning using the LCD.
For details about the Scan Button Setting Tool, refer to the Scan Button Setting Tool help.
4.3 Using Push Scan
35
4.3.2.1 Performing push scan
Note
Register jobs in advance. For details about registering jobs, refer to the Image Capture Plus help.
1
3
2
1. Use or of the cursor button ( ) to select a group.
2. Use or of the cursor button ( ) to select a job.
3. Place the documents on the feed tray
.
When [Touch Free Scanning] is selected, scanning will start.
When [Single Touch Scanning] is selected, press the OK button (
) or Start/Stop button ( ) to start
scanning.
4.3.2 Selecting the behavior of push scan
36
4.3.3 Checking events
Check the following if an application does not start up after being set by the Scan Button Setting T
ool.
1. Display the Scan properties screen.
If you are using Windows 8 / Windows 7:
[Control Panel] → [View devices and printers], right-click the scanner icon, and display the [Scan
properties] screen.
If you are using Windows Vista:
[Control Panel] → [Scanners and Cameras], select the scanner icon, and then click the Properties
button.
If you are using Windows XP:
[Control Panel] → [Scanners and Cameras], right-click the scanner icon, and display the Properties
screen.
2. Click the [Events] tab.
3. Check that Scan Button Setting Tool is selected as the program to start for each event.
If an application other than Scan Button Setting Tool is selected, change the application to Scan
Button Setting Tool.
4. Click [OK].
5. Restart the computer.
4.3.3 Checking events
37
4.4 Using Control Sheets
Placing a control sheet in the middle of documents lets you change the scanning conditions for pages
scanned after the control sheet. Also, you can change the folder used to save the scan data of documents
scanned after the control sheet.
Print out control sheets from the included CD-ROM.
B
Simplex
A
Documents
Control sheet
Code
Documents
4.4.1 Control sheet functions
Simplex, Duplex, Binary
, 256 level gray, Color, Dynamic Threshold, Dither, Error diffusion, Function #1-#9,
Separation Sheet
For details about control sheets, refer to "Detect Control Sheet" in the Image Capture Plus, TWAIN, or
ISIS help.
For details about separation sheets, refer to "Detect Separation Sheet" in the Image Capture Plus,
TWAIN, or ISIS help.
4.4.2 About Printing Control Sheets
Print the control sheet at the specified size; do not enlarge or reduce the size.
When printing the control sheet, make sure that the pattern is 25 mm (1 in.) from the top of the page and
centered horizontally.
Use the control sheet that is the same size as the document you are scanning.
Be careful not to get the control sheet dirty
. Do not fold or crease the control sheet. Scanning will not be
performed properly.
4.4 Using Control Sheets
38
For details about control sheets, refer to "Detect Control Sheet" in the Image Capture Plus, TW
AIN, or
ISIS help.
4.4.2.1 Printing control sheets
Note
In order to print control sheets, Adobe Reader must be installed on your computer.
Refer to the instruction manual for your printer for details about changing print settings.
1. Insert the included CD-ROM into the CD/DVD drive on your computer.
The setup window will appear.
Note
If the AutoPlay dialog box is displayed, select [CDRun.exe].
If the setup window does not appear, double-click [CDRun.exe] in the Software / Manual CD-
ROM.
2. Select [Control Sheet] from "Documents" on the right side of the screen.
3. Print the control sheets at the same size as your document.
4.4.2 About Printing Control Sheets
39
5 Clearing Paper Jams
5.1 Clearing Paper Jams
If a paper jam occurs, remove the jammed sheet according to the following procedure.
1. Remove all documents from the exit tray
.
2. Close the exit extension trays.
3. Press the ADF door release ( ), and open the ADF door ( ).
1
2
5 Clearing Paper Jams
40
4. Remove the jammed document.
If the document is jammed inside the scanner
, remove it from the inside of the ADF door as shown in
the illustration.
If the document is jammed in the exit area, pull it forward as shown in the illustration.
5.1 Clearing Paper Jams
41
5. Close the ADF door
.
Push both sides of the ADF door down slowly until it clicks into place.
Notice
Close the ADF door after confirming that no documents remain inside the unit.
5.1 Clearing Paper Jams
42
6 Care and Maintenance
6.1 Cleaning the Outside of the Scanner
Notice
Before moving the unit, be sure to unplug the power cord and USB cable.
Do not use commercially available cleaners, detergent, thinner
, or benzine. (Doing so may cause
deformation, discoloration or damage.)
Clean the scanner at least once a month.
1. Clean the outside of the scanner with a soft, slightly damp cloth.
2. Remove dirt and dust from the fan exhaust vent with a brush.
6 Care and Maintenance
43
6.2 Cleaning the Inside of the Scanner
Notice
Be sure to disconnect the power cord and USB cable from the unit before cleaning it.
Clean the inside of the scanner when approximately 20,000 sheets have been scanned. The time for
cleaning may dif
fer depending on documents you scan. To maintain proper scanning, clean the
scanner parts frequently.
Clean the rollers if paper jamming or double feeding occurs frequently.
If double feed detection does not function properly, clean the double feed detectors.
Clean the scanning glasses when vertical streaks appear on the scanned images.
Be careful not to damage any parts of the unit.
Do not use flammable aerosol cleaners.
1. Prepare the following cleaning supplies.
Soft and dry cloth Used to clean the conveyor and scanning glasses.
Thin cotton swab Used to clean the sensors.
Roller cleaning paper
(KV
-SS03)
Use of the roller cleaning paper is recommended. If you do not
have the roller cleaning paper, use a soft cloth with a small amount
of isopropyl alcohol or water. Do not use commercially available
cleaners, detergent, thinner, or benzine. (Doing so may cause
deformation, discoloration or damage.)
2. Press the ADF door release ( ), and open the ADF door ( ).
1
2
6.2 Cleaning the Inside of the Scanner
44
3. Clean the conveyor
, sensors, rollers, and scanning glasses.
Clean the parts in the following order: conveyor and scanning glasses, sensors, rollers.
For details about cleaning, refer to the following:
"6.2.1 Cleaning the Conveyor and Scanning Glasses" (page 46)
"6.2.2 Cleaning the Sensors" (page 47)
"6.2.3 Cleaning the Rollers" (page 48)
4. Close the ADF door.
After cleaning, push both sides of the ADF door down slowly until it clicks into place.
Note
If roller cleaning notifications via the After Clean Roller Counter are enabled, reset the After Clean
Roller Counter in User Utility to 0 after turning ON the unit’
s power. For details, refer to the User Utility
help.
6.2 Cleaning the Inside of the Scanner
45
6.2.1 Cleaning the Conveyor and Scanning Glasses
1. With a soft and dry cloth, wipe of
f any dirt on the conveyor (
) and scanning glasses ( ).
1
2
Conveyor
Scanning Glasses
6.2.1 Cleaning the Conveyor and Scanning Glasses
46
6.2.2 Cleaning the Sensors
1. Remove dust from the sensors with a cotton swab.
1
2
3
2
1
4
5
6
Waiting sensor
Double feed detector
Starting sensor
Paper sensor
Paper jam sensor
Exit sensor
6.2.2 Cleaning the Sensors
47
6.2.3 Cleaning the Rollers
1. Use the Roller Cleaning Paper
(page 9) to wipe the dirt from the surfaces of all rollers.
Direction to wipe rollers
Double feed prevention roller, Separation roller
Other rollers
Notice
After removing the double feed prevention roller
, gently wipe dirt from the surface of the roller in the
direction indicated by the arrows in the illustration. If you wipe too hard, you may damage or misalign
the roller.
For instructions on how to remove the double feed prevention roller, see "6.3 Replacing the Rollers"
(page 51).
Wipe dirt off of the other rollers in the directions indicated by the arrows in the illustration. Use your
finger to rotate the roller and wipe dirt off of the entire surface of the roller. If the roller rotates when
wiping it, gently hold it in place with your finger.
6.2.3 Cleaning the Rollers
48
6.2.3.1 Location of Rollers
1
2
3
4
5
4
34
3
Paper feed roller
Separation roller
Free rollers
Conveyor rollers
For details about cleaning the conveyor rollers, see "6.2.4 Cleaning Mode" (page 50).
Double feed prevention roller
6.2.3 Cleaning the Rollers
49
49

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