Regular maintenance of your barbecue will ensure it functions correctly.
• At least twice a year, check all parts that carry gas; also check them after extended periods of storage. Spiders and other insects can cause
blockages that must be cleared before use.
• If the barbecue is regularly pushed across uneven ground, check from time to time whether all screws are still tight.
• If you have not used the barbecue for an extended period, you should carry out a LEAK TEST before using it again. If you have any doubts,
please contact your gas supplier or the retailer.
• To prevent damage due to corrosion, oil all metal parts before long storage periods.
• Following long storage periods, and at least once a year during the barbecue season, you should check the gas hose for cracks, kinks and
other damage. A damaged gas hose must be replaced immediately, as described in the SAFETY INSTRUCTIONS section.
• Once a year, apply wood oil to all wooden parts – this helps to prevent cracking.
• Once your barbecue has cooled down completely, protect it from weather damage with a matching OUTDOORCHEF cover.
• Remove the cover after any rain in order to prevent condensation build-up. Covers can be purchased from your barbecue retailer.
TROUBLESHOOTING
The burner does not ignite:
• Check if the gas supply is open at the gas bottle.
• Make sure there is enough gas in the bottle.
• Check if sparks are passing between the electrode and the burner.
CAUTION: This inspection may only be performed with the gas supply fully closed!
No spark:
• Make sure that the battery has been inserted correctly (in barbecues with electric ignition).
• The distance between the burner and electrode must only be 5–8 mm.
• Check whether the cables of the electric ignition and the electrode are plugged in and firmly connected.
• Insert 2 new batteries (type AAA, LR03, 1.5 V) in the electric ignition.
The SAFETY LIGHT SYSTEM (SLS) does not work:
• Check if the gas supply is open at the gas regulating knobs (with the gas bottle valve closed).
• Ensure that the rechargeable batteries for the SLS have been inserted correctly and are charged.
• If the batteries are flat, you can plug in the supplied mains cable to start the charging process.
Please contact the retailer if you cannot get the barbecue to operate with reference to the measures above.
CONSUMER WARRANTY
1. Warranty and relation to other rights of the purchaser
As a private end user (consumer) purchasing this OUTDOORCHEF product from an authorised dealer, you are eligible to receive a manufac-
turer's warranty from Outdoorchef AG (“OC”).
The manufacturer's warranty entitles you to assert warranty claims against the warranty provider in accordance with this agreement. The war-
ranty claims exist in addition to your other contractual or statutory rights. These other rights are not excluded or restricted by this warranty. There-
fore, you can also assert other contractual or statutory claims against the respective obligated parties. Thus for example, claims asserted under
the Product Liability Act are not affected by this warranty.
As the purchaser, you may in particular also assert contractual warranty claims against the seller. The reversal of the purchase contract, for exam-
ple, can only be pursued against the seller, but not against OC under this warranty.
2. Participants and warranty conditions
The warranty provider is OC. All end customers who purchase a new product from an authorised dealer for private purposes are eligible for the
warranty. Proof of purchase shall be the purchase receipt. A purchase for private use means the product is purchased by a person for purposes
which are, for the most part, not associated with either their commercial or their independent professional activities.
If it becomes recognised that a warranty claim must be made, said warranty claim must be asserted against the warranty provider within two
months. Otherwise, the warranty claim will be excluded. For obvious defects, this limitation period begins upon receipt of the product. OC there-
fore recommends that you inspect the product for defects immediately upon receipt.
3. Scope
The warranty is valid from the date of purchase and is granted in the following cases, provided that no exclusion of facts exists pursuant to Para-
graph 4:
• 3 years on the enamelled kettle (bottom part and lid) against corrosion perforation
• 3 years on the enamelled barbecue grid against corrosion perforation or burn-through
• 3 years on all stainless steel parts against corrosion perforation or burn-through
• Faults in the enamel coating prior to first use
• 2 years on all remaining manufacturing/material defects
Imperfections which are not considered to be defects include functionally insignificant and reasonable irregularities, differences in the colour of
enamelling and minor defects such as production-related support points at the lower edge of the lid or on the suspensions.
In a warranty case, OC will exchange and replace, at the purchaser's request, either the damaged/defective parts or the entire product. As far
as is reasonable, an exchange can be made for a similar model of a newer design, e.g. for a successor model. Insofar as the functionality of the
product is not affected by a defect and to an extent reasonable for you as the customer, appropriate financial compensation can be offered to
you in lieu of repair.
During the processing of a warranty claim (verification and possibly exchange), the purchaser shall not be entitled to assert a claim for a re-
placement or other compensation against OC. Undertaking warranty services does not mean that the warranty period is extended or restarted.
Exchanged parts become the property of OC. The warranty period will only start again if the product is exchanged.
Any further claims against the warranty provider are not covered by this warranty. However, this does not restrict or exclude your claims on other
legal grounds (see also Section 1 above).
4. Exclusion
The warranty shall not apply in the following cases:
• Normal wear and tear resulting from normal (intended) use, especially to general wear parts such as funnels, flame shields, burners, ther-
mometers, ignition and battery, electrode, ignition cable, gas hose, gas pressure regulator, heating element, reflector, aluminium protection
foil, barbecue grid or charcoal grate and barbecue tray, lighting grate and charcoal/drip pan.
• Damage to the enamel coating from utensils and other devices, provided that the defect did not already demonstrably exist before first use.
• Defects and/or damage due to misuse and/or improper use, in particular due to
• Failure to observe the user guide, safety instructions or operating/maintenance instructions (for example, use of outdoor equipment indoors,
damage resulting from incorrect installation, improper cleaning of the enamelled surface of the funnel or grill bars, failure to perform a leak
test to the extent recommended in the user guide, use of harmful chemicals, unintended use, etc.).
• Defects and/or damage caused by intervention or repair by persons other than those authorised by OC.
• Defects and/or damage caused by destructive weather influences (e.g. hail or lightning).
• Defects and/or damage due to vandalism or due to intentional or negligent damage to the extent that this was not caused by OC.
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