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OnePlus 7 Pro User Manual
2
Due to software updates, your experience of the software interface (including but not limited to
software features, user interfaces, and interaction experiences) may differ from the
interface presented in this manual. The software interface is subject to change.
Table of contents
GETTING STARTED 9
Front view 10
Back view 11
Setting up your device 12
Battery and charging 12
Physical buttons 14
Transfer data to OnePlus 7 Pro 16
THE BASICS 17
Basic gestures 18
Install and uninstall apps 19
Use Apps 19
Home screen 21
Notification panel 23
Google assistant 25
SETTINGS 26
Wi-Fi & internet 27
Wi-Fi 27
SIM & network 28
Hotspot & tethering 29
Bluetooth & device connection 30
Bluetooth 30
NFC 31
Display 32
Apps & notifications 34
Sound & vibration 36
Buttons & gestures 38
Alert slider 38
Navigation bar & gestures 38
Quick gestures 40
Battery 41
Storage 42
Security & lock screen 42
Security status 42
Device security 43
Accounts 47
Utilities 48
System 49
Accessibility 49
Language & input 49
Date & time 50
Reset options 51
OTG storage 51
Recent app management 51
Multiple users 52
RAM Boost 52
System updates 52
About phone 53
APPS 54
Phone 55
Contacts 56
File Manager 57
Messages 58
Weather 59
Calculator 60
Recorder 61
Notes App 62
Camera 63
Gallery 66
Clock 67
OnePlus Switch 69
Google Apps 70
ADVANCED 73
Gaming mode 74
Do Not Disturb 75
Cast 75
Scheduled power on/off 75
Recent app management 76
Screen pinning 76
Parallel Apps 77
Picture-in-picture 77
FileDash 77
Hidden Space 78
REBOOT, UPDATE, BACKUP, RECOVERY 79
Reboot or force reboot 80
System updates 80
OTA upgrade 80
Local update 80
Backup and Restore 81
Backup and restore by OnePlus Switch 81
Use Google drive for backup and recovery 81
Factory reset 82
ACCESSIBILITY 83
Magnify with triple-tap 84
Power button ends call 84
Color inversion 84
Color correction 84
High contrast text 85
SAFETY INFORMATION 86
Legal Notice 87
Declaration 87
Trademarks and Permissions 87
Privacy Policy 88
Safety 88
General Safety Information 89
Battery Safety 90
Charging Safety 91
Driving Safety 93
Health Information 93
Laser Safety Statement 94
EU Regulatory Conformance 94
CE Statement 94
RF Exposure Information (SAR) 95
Restrictions in 5GHz band 96
Frequency Bands and Power 96
Correct Disposal of this Product 97
RoHS Compliance 97
FCC Regulatory Conformance 97
FCC Statement 97
FCC Caution 99
RF Exposure Information (SAR) 99
Hearing Aid Compatibility (HAC) regulations for Mobile
phones 101
Industry Canada Conformance 103
IC Statement 103
Restrictions in 5GHz band 103
RF Exposure Information (SAR) 104
India Regulatory Conformance 105
E-waste Information 105
Languages & Input 107
Care and Maintenance 107
OnePlus Device Warranty Information 109
The limited warranty does not cover 109
Return Policy (Limited to North America &
Europe) 111
Getting started
Getting started
Learn more about your device and
start using.
Getting started
10
Front view
Top Speaker
Front Camera
In-Display
Fingerprint
Sensor
Alert Slider
Power
Sleep/Wake
Volume
Buttons
Bottom Speaker
Getting started
11
Back view
Ultra-Wide-Angle Lens
Wide-Angle Lens
Top Microphone
Laser Autofocus
Dual LED Flash
Bottom Microphone
Telephoto Lens
Getting started
12
Setting up your device
Insert SIM card
1. Insert the SIM Tray Ejector into the small hole
on the SIM card holder. Press the ejector
firmly into the hole to push the SIM card tray
out.
2. Slowly pull the SIM card tray out of the tray
slot.
3. Place the SIM card into the SIM card tray.
4. Plug the SIM card tray back into your device.
* Use the original Nano-SIM card. Non-original
cards may cause damage.
Booting up your OnePlus 7 Pro
Press and hold the power button for a few
seconds to boot up the phone. If your phone
does not power on, you may need to charge it.
Setup Wizard
When you first boot up the phone (or after a
factory reset), the Setup Wizard lets you
customize all features, including language,
software buttons, gestures and other features. If
you want to change these later, you can do so
after setting up the phone in the settings menu.
Battery and charging
You will need to charge the phone when you
first get it or if you have not used it for a long
Getting started
13
time.
Safety Information:
1. To ensure your safety and avoid damaging
the device, only use the official charger and
USB cable.
2. OnePlus 7 Pro supports the USB Type-C cable.
3. Unplug the charger after you finish charging
to avoid wasting electricity.
4. Do not place anything on your phone while it
is charging.
Charge the battery
1. Connect the USB cable to the adapter;
2. Plug the USB cable into the phone's USB port.
3. Plug the adapter into a power socket.
4. After charging, unplug the USB cable from the
phone and unplug the adapter from the
socket.
Save power and extend battery life
Reduce power consumption by doing the
following:
1. Turn off the screen when the device is not in
use.
2. Turn on Battery Saver mode when the
battery is low.
3. Disable Bluetooth and Wi-Fi when you are not
Getting started
14
using them.
4. Dim screen brightness and shorten sleep time
in Settings.
5. Close the apps that you do not use.
Warp Charge 30
When you use the OnePlus Warp charger and
USB cable for charging, you can charge your
phone safely and quickly.
When the temperature is lower than 15 °C or
higher than 35 °C, the phone may not be able
to enter the Warp charger.
Physical buttons
Power button
The power button is located on the right side of
the phone.
Press and hold the power button to turn
on/off/restart the device.
Press the power button to turn on/off the
screen.
Double-press the power button to quickly
turn on the camera when the screen is locked.
Volume buttons
The volume buttons is located on the left side of
the phone.
Getting started
15
When playing music or video, press the
volume button to adjust the media volume.
Press the volume button during a call to
adjust the call volume.
Press the volume button to silence the
ringtone when you get an incoming call.
Alert Slider
Alert Slider is on the right side of the phone.
You can adjust the system ringtone status (silent,
vibrate, ring) by toggling the alert slider.
Silent: Calls and notifications will be
silenced with no vibration, except for alarms.
Vibrate: Calls and notifications will be
silenced, except for alarms.
Ring: Calls, alarms and notifications will
function normally.
NOTE: If the phone is in Do Not Disturb
mode, the ringtone and vibration will be
turned off.
Shortcut keys
You can perform quick actions using the
shortcut keys.
Press and hold the "power" button and the
"volume down" button at the same time to
take a screenshot.
Press and hold the "power" button and the
Getting started
16
"volume down" button at the same time to
access recovery mode when the device is
powered off.
Long press on "power" button and "volume
UP" for 10 seconds to force a restart
Transfer data to OnePlus 7 Pro
OnePlus Switch can quickly transfer all your data,
including contacts, messages and photos, from
your old device to your new OnePlus device.
1. Open the OnePlus Switch app. Select I'm a
new phone, then select your old phone's
type.
2. Follow the prompts on the new phone screen.
Download and install OnePlus Switch on your
old phone.
3. Tap Continue on your new phone.
4. Open OnePlus Switch in your old phone,
select I'm an old phone, and scan the QR
code on your new phone to connect the two
phones.
5. After connecting the two phones, select the
data you want to migrate from your old
phone. Tap to start. Then wait until the
transfer is completed.
The Basics
The Basics
Learn to use your OnePlus device.
The Basics
18
Basic gestures
Learn to use basic gestures, such as tap, drag,
swipe, and zoom, to control your phone and
apps.
1. Tap to enter the app or select it
2. When viewing a webpage or list, swipe up or
down to scroll.
3. Swipe left or right with your finger to switch
tabs, change pages or slide content in the
weather/calendar/gallery/app list.
4. Two-finger zoom for images and web pages.
5. Press and hold the screen to bring up the
pop-up window for advanced settings or to
enter edit status.
The Basics
19
Install and uninstall apps
Install apps from Play Store
It is advisable to download and install apps from
Play Store, which is available on your device.
Open Play Store to search for apps by key words
or on screen.
Tap the app icon to view application details.
Tap Install to download and install apps.
* It is advisable to download apps on a Wi-Fi
network.
Uninstall apps
Uninstall apps as follows:
On the home screen or app drawer, press and
hold the app icon and select uninstall.
Go to Play Store > My apps & games >
INSTALLED>tap the specific app>
UNINSTALL.
Go to Settings > Apps & notifications and
select the app. Then go to App info and
select uninstall.
* Some pre-installed apps cannot be
uninstalled
Use Apps
Learn how to open apps, switch between apps,
The Basics
20
close apps and view app information.
App drawer
Swipe up on the home screen to view all your
apps in the app drawer.
Open apps
Open the app by the app icon on the desktop
or in the app drawer.
Switch apps
Tap Recent or swipe up and hold to switch
between apps.
Close apps
Tap Recent and close apps by swiping up on the
app card.
View app info
Long press an app's icon and select app info in
the pop-up box to view app info and setting
options.
Clear background tasks
Fixed navigation bar, tap recents button and
then tap X symbol on the bottom of screen.
Navigation gestures, swipe up form the bottom
center edge of the screen and pause, tap the X
symbol on the bottom of screen.
*Pinned apps will not be closed.
The Basics
21
Lock background apps
In app switching mode, tap the menu icon in the
upper right corner of the app card. Select Lock
to stop the app from being closed or cleared.
Home screen
Learn to set wallpapers, widgets and home
settings to personalize your phone.
App icons and folders
Open the app drawer by swiping up from the
bottom of the home screen. Press and drag
an app icon to add it to the home screen.
Drag an app icon from the app drawer to the
home screen to place it on the home screen.
Drag an app icon onto another app on the
home screen to create a folder.
Wallpapers
Long press a blank space on the home screen
and select Wallpaper to set your home screen
wallpaper and lock screen wallpaper.
Widgets
Add widgets: Long press a blank space on
the home screen. Then press a widget icon
and drag it to the home screen.
Remove widgets: Press and hold a widget
and then drag to Remove area on the top of
The Basics
22
screen.
Home Settings
Long press the blank space on the home screen
and select Home settings.
Add icon to Home screen: When enabled, it will
display an icon on the home screen after
installing a new app.
Swipe down: Swipe down from home screen to
access quick settings.
Double tap to lock: Double tap a blank area of
the home screen to turn off the screen and lock
the device.
App Drawer: Displays all apps and allows you to
search for an app in the drawer.
Notification dots: When enabled, the app icon
will display dots to indicate new messages.
Icon pack: Set up icon styles for preset apps and
some third-party apps
Home screen layout: Adjust the number of
desktop grids and icon sizes.
The Basics
23
Notification panel
When a new system notification or app
notification is received, the status bar will display
the corresponding icon. Pull down the
notification panel by swiping down from the top
of the application page or anywhere on the
home screen.
You can clear notifications by swiping right
(Some notifications need to be cleared by
closing the related app).
Long press a notification bar to enter the
notification settings for that app.
Quick Settings
Tap the quick settings icon to turn on/off
specific functions quickly.
Press and hold an icon in the quick settings
menu to open the corresponding settings
interface.
View more buttons and brightness settings
by swiping down form the status icons
Quick Settings
Status bar
The Basics
24
Status icons
Status icons are displayed on the status bar at the top of the screen. The icons listed in the table
below are the most common ones.
Signal strength
Location service enabled
Wi-Fi
Alarm enabled
No SIM card
Silent mode enabled
Roaming
Vibration mode enabled
G
Connected to GPRS network
Airplane mode enabled
E
Connected to EDGE network
Normal charging
3G
Connected to UMTS network
Battery capacity
H
Connected to HSDPA network
NFC enabled
H+
Connected to HSPA+ network
Gaming mode enabled
4G
Connected to LTE network
Do not disturb mode enabled
Bluetooth enabled
The Basics
25
Google assistant
Google Assistant is available 24/7.
* When using Google assistant for the first time,
follow the prompts to log in to your Google
account.
You can quickly access Google Assistant
by pressing and holding down your home
button or by simply saying, "Ok google or Hey
Google."when you open "voice Match"
feature.
With Google Assistant, you can:
Make quick phone calls on the go (e.g.,
"Call Mom")
Send text messages (e.g., "Text Sara I am
running late")
Set reminders (e.g., "Remind me to buy a
birthday gift for John")
Take a selfie (e.g., "Take a selfie")
Set calendar events (e.g., "Set a calendar
event for dinner with Charlie tomorrow
from 7-9")
Play music (e.g., "Play jazz music on
YouTube")
Navigate to places (e.g., "Give me the
directions home")
Weather information (e.g., "Do I need an
umbrella today?")
Settings
Settings
Configure your phone's network
and account or set up your phone
Settings
27
Wi-Fi & internet
Wi-Fi
Connect to the internet through WLAN.
Connect to Wi-Fi
1. Enter Settings > Wi-Fi & internet, tap Wi-
Fi.
2. Select a Wi-Fi network from the list.
3. You will automatically connect to an
unencrypted Wi-Fi network that you have
selected. To connect to an encrypted
network, enter the password and tap
Connect.
* You can also manually add a Wi-Fi network
by selecting Add networks.
Wi-Fi preferences
Turn on Wi-Fi automatically: Enable this to
turn Wi-Fi back on near high-quality saved
networks, like your home network.
Intelligently select the best Wi-Fi: Enable
this for your phone to select and connect to
the best Wi-Fi by analyzing connectivity and
signal strength.
Auto switch to mobile data: Enable this for
your phone to automatically switch to mobile
data when the Wi-Fi network which you
connect to is poor quality and mobile data is
Settings
28
turned on.
Scanning always available: Enable this for
your phone to allow location services or other
apps to scan for networks when Wi-Fi is off.
Open network notification: Enable this for
your phone to notify you when a high-quality
public network is available.
SIM & network
Go to Settings > Wi-Fi & internet > SIM &
network FOR SIM SETTING:
Enable or disable SIM card.
edit SIM name.
Enable or disable roaming.
Set APN and more.
NOTE: Roaming charges may apply. Check with your network provider
for more details.
Enable or disable mobile data
Go to Settings > Wi-Fi & internet > SIM &
network>mobile data-enable/disable Mobile
data.
Preferred network type settings
Go to Settings > Wi-Fi & internet > SIM &
network, select Preferred network type
2G/3G/4G (Automatic)
2G/3G (Automatic)
Settings
29
2G only
Dual 4G networks
Enable\disable 4G network for both SIM card
when available
Default SIM card settings
Set default SIM card for voice call, messaging
and mobile data.
Hotspot & tethering
Share the network on your phone through Wi-
Fi hotspots, USB connections, Bluetooth, and so
on with other devices.
Wi-Fi hotspot
When Wi-Fi hotspot is turned on, your mobile
data will be shared and other devices can
connect on Wi-Fi. You can set the following
options to manage your Wi-Fi hotspots:
Hotspot name: The generated Wi-Fi network
signal name.
Security: There are 2 options: No password
and WPA2 PSK encryption.
It is advisable to select WPA2 PSK encryption
so you can create a password for your
hotspot.
Turn off hotspot automatically: Once
enabled, the hotspot will automatically turn
Settings
30
off after 5 minutes if no devices are
connected.
AP Band: Select 2.4 GHz or 5 GHz.
USB tethering
To share your device's mobile data or Wi-Fi
network with your computer via USB, follow the
steps below:
1. Connect your phone to your computer with a
USB cable
2. Select the USB connection method as USB
tethering in the control center.
* Some computers may need Android RNDIS
driver to be installed separately.
Bluetooth tethering
To share your device's mobile data or Wi-Fi
network with other devices by BLUETOOTH
tethering, follow the steps below.
1. Go to Mobile HotSpot & tethering and
enable Bluetooth tethering.
2. Pair and connect your phone in the Bluetooth
settings interface of other devices.
Bluetooth & device connection
Bluetooth
Bluetooth lets you connect to Bluetooth-
enabled devices such as headsets and
Settings
31
keyboards.
Pair new device: Go to Settings > Bluetooth
& device connection, choose Pair new
device, select the device you want to connect
from the list of available devices, and enter
the pairing code to complete pairing.
* When your Bluetooth device is turned on
but cannot be found, check the device's
manual and follow the instructions to switch
the device to pairing mode to connect.
Previously connected devices: View
previously paired devices and tap to re-
connect.
Discoverable: Enable this for your phone to
be visible to all nearby Bluetooth devices.
Connection preferences: Go to Settings >
Bluetooth & device connection >
Connection preferences > Bluetooth. You
can also rename the device.
NFC
When NFC is enabled, you can exchange data
with another device when the two devices are
touching.
Android Beam
Go to Settings > Bluetooth & device
connection > Connection preferences >
Android Beam
When this feature is turned on, you can beam
Settings
32
app content to another NFC-capable device by
placing the devices close together. For example,
you can beam web pages, YouTube videos, and
contacts.
Place the devices together (typically back to
back) and then tap your screen. The app
determines what is beamed.
Tap & pay
Go to Settings > Bluetooth & device
connection > Connection preferences > Tap
& pay
Before using the tap and pay, you need to set
up the default payment app, open the payment
service in the app, and set the tap and pay
feature with the following settings options:
Payment default: Choose an app, such as
Google pay, to use when making a payment
by tapping the payment terminal.
Use default: You can set as Always and
Except when another payment app is open.
Display
Go to Settings > Display to customize the
screen display settings.
Adaptive brightness: When enabled, the
phone will optimize the screen brightness
setting according to ambient light conditions.
You can also manually adjust the slider bar
below to set your preferences.
Settings
33
Sleep: After the time is set, the screen will
turn off automatically when the device is not
in use.
Night mode: When enabled, the device will
adjust to the color temperature you have set
for minimizing eye fatigue.
Reading mode: It optimizes the display of
screen and text, making the reading
experience as comfortalble as an e-book
reader.
Screen refresh rate: The higher screen
refresh rate, the smoother screen experience.
Resolution: The higher resolution, the better
clarity.
Video enhancer: It can enhance the color
while playing videos.
Screen calibration: Selecting a different
color mode will give different visual
experience.
Ambient display: You can set WHEN TO
SHOW and there are 2 options:
Pick up your phone to show.
Tap the screen to show.
You can set WHAT TO SHOW:
Clock style.
Display message.
Enable/disable New Notifications.
Settings
34
Wallpapers: Set your phone desktop
wallpaper and lock screen wallpaper.
Theme: Set the color style of the UI.
Accent color: Set the accent color.
Font: Set the phone font style. You can select
Roboto or OnePlus Slate.
Font size: Set the size of the font.
Display size: Set the display size of content
(e.g., icons and fonts). Note that this may
affect how some third-party apps are
displayed.
Status bar: You can set the style of the
battery and time, enable/disable showing
battery percentage, display network speed,
and manage icons in the status bar.
Auto-rotate screen: If enabled, the phone
display will automatically rotate as the phone
rotates.
Screen saver: Set the screen saver style (clock,
colors and photos) and when the screen saver
turns on (while charging, while docked, while
charging or docked, or never).
Apps & notifications
Go to Settings > Apps & notifications to
manage your device's apps, change their
settings, view app info, set notifications and
permissions, and more.
Recently opened apps: Shows recently
Settings
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opened apps.
See all apps: Displays all apps installed on
your phone.
Notifications: You can set the content of the
notifications displayed on the lock screen:
Show all notification content.
Hide sensitive content.
Don't show notifications at all.
You also can enable/disable Allow
notification dots, set Default notification
sounds and enable/disable Do Not Disturb
mode.
Default apps: Set the default apps for home,
browser, phone, SMS, gallery, mail, and more.
App permissions: Set app permissions to use
location, microphone, contacts, storage, call
logs, and more.
Data usage control: Set apps' access to
mobile data and Wi-Fi networks.
Emergency alerts: You can enable/disable
Allow alerts.
If enabled, you can choose to receive Amber
alerts, extreme threats, severe threats and
more.
You can set alert preferences.
Special app access: You can set special app
access such as Battery optimization, Device
Settings
36
admin apps and Display over other apps.
Sound & vibration
Go to Settings > Sound & vibration to change
the sound settings on your device.
Volume
Ring Volume: Adjust the slider to set the
ringtone volume for phone calls and
notifications.
Media Volume: Adjust the slider to set the
volume for playing music, video and more.
Alarm Volume: Adjust the slider to set the
ringtone volume for alarms.
Do Not Disturb
When Do Not Disturb mode is turned on, your
phone will not show new or existing notifications
or make a sound or vibrate. Notifications will not
appear when you swipe down from the top of
your screen.
Note that critical notifications for phone activity
and status will still appear.
Behavior: Set notifications:
No sound from notifications: You will see
notifications on your screen.
No visuals or sound from notifications:
You will not see or hear notifications.
Settings
37
Custom: You can customize the settings.
Exceptions: Choose special settings for calls,
messages, events & reminders and other
sounds.
Schedule: Set Do not disturb duration or set
the time to automatically turn on and off.
Dolby Atmos
Dolby Atmos lets you choose different scenario-
based enhancements, such as dynamic, movie,
and music, and make custom adjustments for
earphones.
Earphone mode
You can set preferences for connecting wired
headsets and Bluetooth headsets such as
automatic resume music playback, and
automatic call answering.
Ringtone
Phone ringtone: Set the ringtone for
incoming phone calls.
SMS ringtone: Set the ringtone for text
message (SMS) notifications.
Default notification sound: Set the ringtone
for other notifications.
Vibration
Set the vibration rhythm and intensity for calls,
notifications.
Settings
38
System
Enable or disable sound for touch tone, dial pad,
screen lock and screenshot.
Buttons & gestures
Alert slider
The alert slider is located on the right side of the
OnePlus 7 Pro. You can switch between 3
different modes: Silent, Vibration and Ring. Go
to Settings > Buttons & gesture > Alert slider
for custom settings.
Silent: Calls and notifications are silent,
except for alarms.
Vibration: Calls and notifications are silent
and set to vibrate only, except for alarms.
Ring: Calls and notifications will ring.
Navigation bar & gestures
OnePlus 7 Pro supports three types of
navigation bar & gestures. Go to Settings >
Buttons & gestures > Navigation bar &
gestures, choose navigation bar.
Back, Home, Recent
If enabled, the virtual "Back, Home, Recent"
buttons are displayed at the bottom of the
phone. Tap Navigation bar customization for
custom settings.
Settings
39
Swap buttons: Enable this to swap the
position of the Recent and back buttons.
Hide the navigation bar: Enable this to add
a button to hide or show the navigation bar.
Double tap action & Long press action:
Set Double tap action or Long press action
on "Home, Recent, Back". Supports No action,
Open/close Menu, Turn off screen, Open
Shelf, Open/Close and more.
Back, Home
Enable this to display the virtual "Back and
Home" buttons on the bottom of the screen.
Tap Navigation bar customization for custom
settings.
Swap buttons: Enable this to swap the
position (right or left side) of the back buttons.
Double tap action & Long press action: Set
Double tap action or Long press action on
HOME, Back. Supports No action,
Open/close Menu, Turn off screen, Open
Shelf, Open/Close and more.
Navigation gestures
The virtual "Back, Home and Recent" buttons will
be hidden.
Settings
40
Swipe up from the bottom center of the
screen to return to the desktop.
Swipe up from the bottom center of the
screen and then hold for one second to enter
multitasking/app switching mode.
Swipe up from the left or right bottom of the
screen to go back to the last page.
* Whether the device is used in landscape or
portrait mode, the navigation gesture is
always triggered from the bottom of the
device.
Quick gestures
You can do the following actions quickly: Flip to
mute, Three-finger screenshot and more, by
using Quick gestures. Go to Settings > Buttons
& gestures > Quick gestures to set your
preferences.
System gestures
Flip to mute: Enable this to flip the phone to
mute when there is an incoming call.
Three-finger screenshot: Enable this to take
a screenshot by swiping down with three
fingers.
Answer calls by gesture: Enable this to
answer calls by raising the phone to your ear
when there is an incoming call.
Screen off gestures
Settings
41
Double tap to wake: Enable this to tap the
screen twice to wake up the device.
Music control: Enable this to draw II with two
fingers to play or pause music, draw < or > for
previous or next track.
Draw O / Draw V / Draw S / Draw M / Draw
W /: These can be set as None, open camera,
open front camera, record a video, turn on/off
flashlight, open shelf and open apps that you
select.
Quick turn on camera
Enable this to press the power button twice to
quickly turn on the camera.
Quick activate the assistant app
Enable this to hold the power button for 0.5s to
activate the assistant app, and 3s to power off.
Battery
Go to Settings > Battery to view battery details
and set battery preferences.
View detailed usage: View battery usage details
since full charge and the list of which processes
use the most battery.
Battery Saver: Enable this to extend battery life.
Battery saver will turn off some device features
and restrict apps.
You can choose to manually turn it on or select
Settings
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Turn on automatically when the remaining
battery is lower than the set value.
Battery optimization: Optimize battery life by
controlling the background behavior of apps,
Tap Battery optimization, choose the apps to
optimize, and select Optimize.
Adaptive Battery: Enabling this extends battery
life by limiting battery for infrequently used apps.
Your phone will learn how you use apps over
time.
Notifications may be delayed for these apps
Storage
Go to Settings > Storage to view storage
details. You can free up storage space and view
the amount of storage space occupied by
various types of files.
Free up space: Your phone will scan
Downloads & infrequently used apps.
Select the content you want to delete and tap
FREE UP to release the phone space.
Storage manager: To help free up storage
space, Storage manager removes backed up
photos and videos from your device.
Security & lock screen
Security status
Google Play Protect
Settings
43
Google Play Protect regularly checks your apps
and device for harmful behavior. You will be
notified if any security risks are found.
Scan device for security threats: Enable this
for Google to regularly check your device and
prevent or warn you about potential risks.
Improve harmful app detection: Enable this
to send unknown apps to Google for better
detection.
Find My Device
Find My Device helps you locate your device
remotely and keeps your data safe if the device
is lost.
Ways to locate your Android device
Find My Device: Get it on Google Play.
Web: Visit android.com/find.
Google: Search "find my device".
Device security
Screen lock
Set the screen lock:
None: Turn on the screen and enter the
home screen.
Swipe: Swipe up on screen to unlock.
Pattern: Set a sliding pattern of more than
four points to unlock.
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PIN: Set a 4-16 digits PIN to unlock.
Password: Set a password of more than 4
characters to unlock.
Lock screen preferences
Set lock screen preferences.
On lock screen: You can choose Show all
notification content, hide sensitive content
and Don't show notifications at all.
Add users from lock screen: Enable this to
add new users in lock screen state.
(Instructions: Pull down the notification
panel in the lock screen and tap to add
user.)
Lock screen message: Enter text content and
save it for display on the lock screen.
Show lockdown option: Enable to display
the power button option that turns off Smart
Lock, fingerprint unlocking, and notifications
on the lock screen.
Fingerprint
You can add/delete fingerprints and set
fingerprint preferences through Fingerprint.
Add fingerprint: Follow the on-screen
prompts to add your fingerprint.
Add your fingerprint again after replacing
the protective film.
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Add only one fingerprint information at a
time.
Press firmly on the phone screen to ensure
your fingerprint data is fully added.
Fingerprint animation effect: Set animation
effect. You can select one of the four from
below:
Cosmos
Ripple
Stripe
None
Pick up your phone to show: Enable this to
show the fingerprint icon in ambient display
when you pick up your phone.
Tap the screen to show: Enable this to show
the fingerprint icon in ambient display when
you tap your phone screen once.
*In addition to unlocking your phone, you
can use your fingerprint to authorize
purchases and access apps.
Face Unlock
You can add/delete face unlock and set face
unlock preferences through Face unlock.
Add face data: Follow the on-screen
prompts to add your face data.
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*Do so in a bright environment and ensure
that you are facing your phone for the best
results.
Face Unlock: Enable this to use face unlock
to unlock your phone from the lock screen.
Swipe up to unlock: This is the default way
to unlock your phone with your face. Enable
this to use face unlock when swiping up on
the phone screen.
Auto unlock once the screen is on: Enable
this to unlock your phone with your face as
soon as the screen turns on without swiping
first.
Privacy
Location
Use location: Enable this to allow apps to use
location information.
Recent locations requests: This shows
recently requested location information.
App-level permissions: Set permissions for
apps to use location service.
*Location may use sources like GPS, Wi-Fi,
mobile networks, and sensors to help
estimate your device's location. Google may
collect anonymized location data to improve
location accuracy and location-based
services.
Show passwords
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Enable this to display characters as you type and
briefly convert them to an encrypted asterisk "*".
Emergency rescue
Emergency information: Add your
emergency info.
Send SOS messages automatically: Enable
this to automatically send SOS messages to
all emergency contacts after an emergency
call.
Power button: Emergency call trigger: There
are three options:
Disable.
Quickly press the power button 3 times.
Quickly press the power button 5 times.
Device admin apps
Find My Device: Enable to find your device or
to lock or erase data from a lost device.
Google Pay: As a device administrator,
Google Pay can help to make your phone
more secure.
SIM card lock
Lock SIM card: Enable this to require your PIN to
use the phone.
Accounts
Google Account: Log in to your Google
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account, view Google account information,
set synchronization items, and remove
accounts.
OnePlus Account: Log in to your OnePlus
Account, manage account information, and
log out of your account (Tap the menu button
in the top right corner and select Exit
Account).
Add account: You can add email accounts,
Google accounts, and more.
Automatically sync data: Enable this for apps
to refresh data automatically. Turning off this
option saves power, but you need to
manually sync each account to get the latest
updates and you will not receive notification
of updates.
Utilities
Gaming mode: Turn on gaming mode to
optimize your gaming experience. Refer to
"Gaming mode" for more information.
Quick launch: Enable this so that a long press
on the fingerprint identification area launches
quick pay or activates apps when the phone
is locked.
Introduction: Use quick launch
1. Continue to hold your finger after
unlocking to open the quick launch panel.
2. Swipe to select the shortcut and release
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49
your finger to launch it.
Parallel Apps: Create multiple accounts for
the same social media apps. Refer to "Parallel
Apps" for more information.
App locker: You can add the apps that you
want to lock with a password.
Hide notification contents: Enable this to
hide notifications for apps locked by app
locker.
Scheduled power on/off: Set the time for
power on/off.
OnePlus Switch: Quickly migrate data with
OnePlus Switch. Refer to "Transfer data to
OnePlus 7 Pro" for more information.
Quick reply in landscape
You can quickly reply when you receive a
message from WhatsApp or other
landscape apps.
System
Accessibility
Refer to "Accessibility" for more information.
Language & input
Set your system language and input method.
Languages: Set your system language.
Tap Add a language to add language.
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Press and drag the selected language to
the top of the list to set the language to
the system language.
Virtual keyboard: Select the default input
method and set the preferences for the input
method.
Spell checker: Enable this to automatically
check spellings when you type.
Autofill service: Enable this to automatically
fill in saved data when you browse the web or
enter your account password or in other
scenarios. This function will require additional
apps to be installed.
Date & time
Set system date and time.
Automatic date & time: Enable this to use
the network provider's set time as the system
time.
Set date: Set the system date manually.
Set time: Set the system time manually.
Automatic time zone: Enable this to use the
network providers time zone.
Select time zone: Set the system time zone
manually.
Use 24-hour format: Enable this for the
system time to be in the 24-hour format or
disable it to use the 12-hour format.
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Reset options
In Reset options, you can reset settings, reset
app preferences, and erase all data (factory
reset).
Reset Wi-Fi, mobile & Bluetooth: You can
reset all network settings, including Wi-Fi,
mobile data and Bluetooth.
Reset app preferences:
This will reset all preferences for:
Disabled apps.
Disabled app notifications.
Default applications for actions.
Background data restrictions for apps.
Any permission restrictions.
You will not lose any app data.
Erase all data (factory reset): Refer to
"Factory reset" for more information.
OTG storage
Transfer data via OTG. Automatically turn off
after 10 minutes of inactivity.
Recent app management
Set the type for clearing background tasks.
Normal clear: Clear the task list and cache
without clearing background processes.
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Deep clear: Clear background processes.
Some apps may stop working and you may
not receive notifications.
Multiple users
Add users from lock screen: Add users from
the lock screen.
Emergency information: Add emergency
info and contacts.
You (Owner): Display the currently logged in
user. Tap to change username (username
defaults to the phone owner).
Guest: Tap to switch to guest mode, and limit
calls and some features. You can
enable/disable the Turn on phone calls by
tapping the settings icon to the right of the
guest.
Add user: Share the device with other people
by creating additional users.
RAM Boost
By learning how you use your phone, RAM
Boost predicts the apps you want to launch and
data to load, optimizing RAM capacity for faster
performance.
System updates
Update system using OTA. Refer to "System
updates" for details.
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About phone
View basic phone information, system version,
and more in the About phone option.
Device name: Tap to edit the device name.
Authentication information: Tap to view the
verification information.
Android version: This shows the android
version.
Build number: This shows the software
version of the phone.
Model: This shows the phone model.
Legal information: Tap to view the privacy
policy, agreements, etc.
Status: Tap to view the phone number, signal,
etc.
Award: Tap to view Oxygen OS Contributors.
Apps
Apps
Learn about the apps on your
OnePlus device.
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Phone
Dialing
Method 1: Tap Keypad (dial pad), enter the
contact number, and press the call button to
dial the number.
Method 2: Search for numbers in contacts,
call records or your address book, and tap the
number to dial it.
Answer or refuse incoming calls: Slide down
to accept a call and up to reject it.
Incoming call during normal use: The green
button is accept call and red is reject call.
Call screen
After accepting a call, the interface functions are
as follows:
Speaker: Enables loud speaker mode during
call.
Keypad: Opens the dial pad.
Mute: Mutes the microphone.
Add call: Adds multiple calls.
Hold: Allows you to answer a new call by
putting the current call on hold and then
resume the current call when the new call
ends.
Record: Allows you to record a call.
* This function is only available in China and
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India.
Contacts
Contacts has following functions: Edit, delete,
search, input/output, manage and backup
contacts and blacklist.
Add a contact
1. Enter Contacts
2. Tap
3. Enter contact information
4. Tap to save it
Search contacts
Method 1: Enter contact number/name on
the dial pad.
Method 2: Tap 🔍 and then search for a
Contact by name
Method 3: Switch to the contacts list and tap
or scroll through the letters on the right side
for quick search.
Manage contacts
Enter Contacts, tap the menu button in the
upper right corner, and then choose Contacts
Manager
Suggested merges: The system will
automatically identify similar contacts, tap
merge and select reserved contacts to
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complete the merge.
Blocked numbers:
You will not receive calls and messages from
blacklisted contacts.
Block contact: Tap and the enter
phone number to add to the blacklist.
Unblock: Tap to unblock a phone
number.
Spam: Browse the message/calling records
in the blacklist.
Import/export contacts: You can import a
VCF file exported form another device into this
device, or export your devices contact into a VCF
format.
File Manager
In File Manager you can quickly access and
manage a variety of files.
Enter the application drawer and open the File
Manager application.
CATEGORIES: Check files by file category,
including Documents, Downloads, Recent,
Images, Videos, Audio and so on.
STORAGE: View and manage folders and
documents stored on your phone.
FileDash: Fast and free to share files with nearby
devices.
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More operations:
Search file: Tap 🔍 and then enter key words to
find your files.
Lockbox: Long press the file, tap the menu
button in the upper right corner, then choose
Move to Lockbox. You can assign a password or
fingerprint to files in Lockbox.
Messages
Send, receive, and view Messages through the
Messages app.
Send message
1. Open the Messages application.
2. Tap the floating button in the lower right
corner.
3. Select recipient.
4. Enter SMS content.
5. Tap the send icon in the lower right corner to
send a message.
View and reply message
Messages are sorted by time.
1. Open the Messages app.
2. Select the message you want to view from the
list.
3. If you want to reply to a message, enter the
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message in the text box at the bottom of the
screen, and then tap the send icon on the
right to send it.
Message settings
Message settings include report delivery, auto-
retrieve MMS while roaming, and set SMS center
number. To set SMS preferences, tap the menu
button on the upper right corner and select
Settings.
Blacklist/interception
View the interception record: Tap the menu
button in the upper right corner of the main
message interface and select Spam to view
blocked records.
Add blacklist: Tap the menu button in the
upper right corner of the message
conversation screen and select Block
number.
Weather
Provides the weather forecast and early warning
function.
Check the weather: Open the app drawer
and open the Weather app
Provides information on weather,
temperature, the next six days of weather, the
next 24 hours of weather, air quality, wind
direction, body temperature, humidity,
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visibility, pressure and more.
Add city: Tap , tap the "+" button, enter
the city name to search, and select the city to
add.
Switch city: Swipe left and right to switch
between cities.
Settings
Tap the menu button in the upper right
corner and select Settings.
Temperature: Select the temperature unit
Celsius or Fahrenheit.
Wind: Select the wind unit, like Meters per
second m/s, Kilometers per hour km/h.
Precipitation: Millimeters mm/ Inches/
Inches in.
Visibility: Select units of visibility,
Kilometers km/ Mile mi, Millimeters of
mercury mm/Hg, Inches of mercury
in/Hg.
Pressure: Choose the unit of pressure,
Hectopascals hPa.
Weather alert: Enable this to receive
weather notifications.
Calculator
Calculator provides common calculator
functions.
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Enter the application drawer and open the
Calculator app.
Simple calculator: Simple addition,
subtraction, multiplication and division can
be performed.
Scientific calculator: Slide the black bar to
the left or rotate to landscape mode to switch
to the scientific calculator.
View history: Slide the top half blank area
down to view the history, and tap the CLEAR
button in the upper right corner to CLEAR it.
Recorder
Recorder provides recording and viewing
functions.
Enter the application drawer and open the
Recorder app.
Record:
Start recording: Tap start recording.
Pause the recording: Tap to pause a
recording.
Insert tags: Tap to insert tags.
Set the recording format: You can set the
recording format (aac / wav) by selecting the
settings in the upper right corner of the main
interface.
Recording playback and management:
Swipe left to enter the recording file list.
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Play recording: Tap the recording to play.
Delete recording: Long press the
recording that needs to be deleted and tap
the delete button.
Notes App
Sticky notes let you to take quick notes and edit
text and pictures.
Add note: Tap to add a note. Supports
text, album pictures, photos, lists, to-do items.
Allows to delete notes, set reminders, etc.
Search notes: Tap 🔍 and enter the
keywords to search.
Delete a note: Long press the note that you
want to delete and tap the "delete" button.
Share a note: Open the note you want to
share, tap the menu button in the upper right
corner, select the sharing method, and then
press the page prompt to complete the
sharing.
Add reminders to your notes: Open the
note and tap the "alarm" icon in the top bar
to set the date and time for the reminder.
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Camera
The OnePlus 7 Pro camera offers powerful
photo and video capabilities, including portrait
mode, pro mode, slow-motion video,
panoramic mode, and more.
PHOTO
According to the number shown in the figure,
the main interface functions of the camera are
as follows:
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1. Timer: Set timer (optional: 3S, 5S, 10S).
2. Photo scale: Tap to switch the photo aspect
ratio.
3. Flash: Tap on/off/auto flash.
4. Zoom: Tap or drag the icon to zoom.
5. Common modes: Display common modes,
swipe left or right or tap to switch modes.
6. Switch camera: Tap to switch the front/rear
camera.
7. Photo button: Single tap to take a photo and
long press to take multiple photos (burst
mode).
8. Gallery: Tap to view the latest photos in
Gallery.
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VIDEO
Go to the camera app and tap VIDEO. The video
interface features are as follows:
1. Video resolution: 1080P 30/60FPS, 4K
30/60FPS are available.
2. Flash: Tap the flash on/off.
3. Zoom: Tap or drag the icon to zoom.
4. Switch camera: Tap to switch the front/rear
camera.
5. Video: Tap to start/end video.
6. Gallery: Tap to view the latest videos in
Gallery.
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Model selection
Slide up to enter the camera mode selection
interface.
Video: Video shooting function.
Photo: Simple photo taking function.
Portrait: Portrait (depth effect) photo
function. The professional portrait lighting
effect makes portrait photos easy.
Nightscape: Suitable for shooting city night
scenes.
Pro Mode: Photo mode with more
professional settings.
Time-lapse: Records videos at a high frame
rate. When played, the video appears to be
moving faster.
Panorama: Allows you to take images with a
wide aspect ratio.
Slow motion: Records videos at a high frame
rate, which can be played in slow motion.
Gallery
All images and videos are saved by default in the
Gallery app, which includes albums, recently
deleted photos, and photo editing functions.
Photos: Photos and videos are displayed in a
timeline list view.
Collections: This includes commonly used
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albums, recently deleted albums and other
albums. Tap albums to view specific lists and
photos.
Places: Locations are classified by image
location information, showing photos/videos
taken in different locations.
Clock
Includes alarm clock, world clock, timer, and
stopwatch.
Alarm
Add alarm clock: Tap the "+" button below
to add and set a new alarm.
Alarm clock time: Drag the blue dot in the
dial to set the hours. Drag it again to set the
minutes. Tap AM/PM to select the time
period.
Tap the keyboard icon on the middle right to
switch to the numeric keyboard to input the
time.
Repeat: You can choose Monday to Sunday.
Select the calendar icon on the right to enter
the calendar for custom selection.
Alarm Ringtone: Select the alarm clock
ringtone from system ringtones or local
storage, or disable the ringtone.
Vibrate: When the alarm clock rings, the
phone will vibrate at the same time.
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Label: An alarm note will be displayed on the
screen when it rings.
Delete alarm: Tap the alarm you want to
delete and select DELETE at the bottom of
the screen.
World time clock
Add region: Tap the earth icon at the bottom
of the screen to check and select the cities
from the list.
Comparison time: Drag the dot on the dial
to see the time of the city you added.
Countdown timer
Add countdown: After entering the minutes
and seconds, press the start button to start
the countdown.
After starting a countdown, you can select the
button in the lower right corner to add
another countdown.
Delete countdown: Tap to delete a specific
countdown time.
Pause: Tap to pause a countdown.
Stopwatch
Start: Tap to start the timer.
Pause: Tap to pause the timer.
Mark: Tap to mark.
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OnePlus Switch
"OnePlus Switch" allows you to quickly migrate
contacts, call logs, text messages, pictures, audio,
video, notes, apps, downloads, documents, and
other data from your previous phone to your
new phone. OnePlus Switch also provides local
backup and recovery.
Use OnePlus Switch to migrate your
data
Use OnePlus Switch to quickly migrate data
from an older phone to your new OnePlus
phone.
Refer to "Transfer data to OnePlus 7 Pro" for
more details.
Use OnePlus Switch for local data
backup and recovery
Use the "backup and restore" function to create
a backup for subsequent recovery. You can also
copy the backup to the computer and transfer it
to another phone for recovery.
Back up data
1. Open the OnePlus Switch app
2. Select Backup and Restore > New Backup
3. Select the data that you want to back up
4. Tap BACKUP NOW to start backup
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Recovery data
1. Open the OnePlus Switch app.
2. Select Backup and Restore > Restore
Backup.
3. Select the data to be restored.
4. Tap RESTORE NOW and wait until the
recovery process completes.
Visual Voicemail
Visual Voicemail allows users to view, listen and
save all voicemails in any order on your phone
without having to call the voicemail system.
Unlock
Your device is network-locked. Use Unlock to
inquire about your device's unlock eligibility.
Google Apps
Enjoy applications powered by Google. Visit
google.com to learn more.
Google
Find online content with tools that learn what
you are interested in. Turn on your personalized
feed to receive customized content.
Chrome
Browse the Internet with Chrome and bring your
open tabs, bookmarks, and address bar data
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from your computer to your mobile device.
Gmail
Send and receive email with Google's web-
based email service.
Maps
Get directions and other location-based
information. You must enable location services
to use Google Maps.
YouTube
Watch and upload videos right from your device.
Drive
Open, view, and share files saved to your Google
Drive cloud account.
Duo
A video calling app that allows you to connect
with the people who matters most.
Play Music
Play music and audio files on your device.
Play Movies & TV
Watch movies and TV shows purchased from
Google Play. You can also view videos saved on
your device.
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Photos
Store and back up your photos and videos
automatically to your Google Account with
Google Photos.
Advanced
Advanced
Learn about advanced tips for your
phone
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74
Gaming mode
OxygenOS provides "Gaming mode" to stop you
from being disturbed when you are gaming. You
can configure this in Settings > Utilities >
Gaming mode.
1. Answer calls via speaker: Automatically
switch any incoming call during a game to
the background and enable hands-free
mode.
2. How to show notifications: Select the
notification display mode when game mode
is on. There are three modes: Heads up, Text
only and Block.
3. Notifications for 3
rd
party calls: The voice or
video calls from social media apps will show
as notifications.
4. Disable automatic brightness: Lock screen
brightness when Gaming mode is turned on.
5. Gaming display enhancement: Enhance the
details of light and dark part of the gaming
display.
6. Haptic feedback enhancement: Provide
better haptic feedback for supported games.
7. Fnatic mode: An advanced gaming mode
which can supercharge your gaming
experience by advanced DND, enhance
process regulator and network enhancement.
Gaming mode must be enabled first in order
to use Fnatic mode.
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75
Do Not Disturb
When you do not want to be disturbed by a
message, enable Do Not Disturb mode. The
phone will not ring or vibrate when it receives a
notification, except for alarms and settings.
Scroll to the notification bar and tap to enable
the "Do not disturb" function.
See Do Not Disturb for settings.
Cast
Before using the Miracast function, ensure that
your TV, projector, screen and other display
devices are compatible with the Miracast
function, and that the function of the device is
turned on.
Instructions:
1. Go to Settings > Bluetooth & device
connection > Connection preferences >
Cast
2. Tap the menu button in the upper right
corner and select Enable wireless display
3. Select the device that needs to be projected
and wait for the phone screen to be projected
onto the display device
Scheduled power on/off
For the convenience of users, the time switch
on/off function is built in. You can go to
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76
Settings > Utilities > Scheduled power on/off.
to set this function
Recent app management
Go to Settings > System > Recent app
management. There are two ways to clear
background tasks.
Normal clear: Clear task list and cache
without clearing background processes.
Deep clear: Clear background processes,
some apps may stop working and you may
not receive notifications.
Screen pinning
When screen pinning is enabled, you will not be
able to switch to the main desktop or open the
notification panel and enter the multi-task
management interface.
Enable screen pinning: Go to Settings >
Security & lock screen > Screen pinning.
Tap switch to enable this function.
Use the screen pining: You can use this
feature to fix the current screen until it is
cancelled.
To use this function:
1. Make sure screen pinning is turned on.
2. Open overview.
3. Tap the app icon at the top of the screen
then tap pin.
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77
Cancel screen pinning: If you turn on screen
pinning and select Ask for unlock pattern
before unpinning, you will be asked to input
an unlock pattern to cancel screen pinning.
Parallel Apps
Create a new copy for the application to login to
different accounts.
Go to Setting > Utilities > Parallel Apps. The
list will show you the applications that supports
the Parallel apps. Tap the application to create
Parallel apps.
Picture-in-picture
You can go to Settings > Apps & notifications >
Special app access > Picture-in-picture. When
you open the specified application in picture-in-
picture mode, the app will create a picture-in-
picture window when you open or leave the
application (such as continue to watch video),
which displays on top of the other apps you are
currently using.
* This function needs to be supported by the
application itself.
FileDash
This feature supports file transfers between
phones without a network, which you can use
to transfer files to another OnePlus phone or
other phone. Tap the bottom tab "FileDash" in
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78
the File Manager, select the file to send, and
then wait for another mobile phone to connect.
1. If the receiving side is also a OnePlus phone,
let the receiver select RECEIVE from FileDash,
and then follow the instructions.
2. If the receiver is not a OnePlus phone, you
can find the Wi-Fi hotspot that has been
created automatically by your phone. Then
enter the URL provided by the OnePlus
device in the browser to display the file in the
browser. You only need to save or download
it. You can also scan the QR code in the
OnePlus phone to connect and begin the file
transfer.
Hidden Space
From the app drawer, swipe right from the left
edge of the screen to enter the Hidden Space in
the application drawer interface. You can hide
the apps displayed on the desktop in the Hidden
Space by tapping the + sign in the top right.
Reboot, Update, Backup, Recovery
Reboot, Update, Backup,
Recovery
Learn to upgrade and reset your
OnePlus device
Reboot, Update, Backup, Recovery
80
Reboot or force reboot
Most issues can be resolved by rebooting your
device in the following two ways:
1. When powered on, long press the power
button to restart the device, and then tap to
reboot the device.
2. When powered on, long press the power
button and volume button for 10 seconds, the
phone will shut down, and then press the
power button to turn on the device again.
System updates
Your OnePlus devices provides two update
modes: OTA and Local.
OTA upgrade
1. Enter Settings > System > System updates
to CHECK FOR UPDATES.
2. Follow the screen prompts to download and
update.
* If your device is up to date, you will not see a
notification.
Local update
1. Access the OnePlus support page to
download the required update package and
save it in the phone root directory.
2. Open Settings > System > System updates
to the settings button in the upper right
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81
corner and select Local upgrade.
3. Tap the installation package in the list to
upgrade.
4. Restart the phone to complete the update.
Backup and Restore
Create a backup or recovery when needed.
Backup and restore by OnePlus
Switch
Refer to "OnePlus Switch" for more information.
Use Google drive for backup and
recovery
Create backup
1. Access Settings > Accounts, login Google
account and enable Account sync.
2. Wait for the system to complete
synchronization automatically.
3. Use the Wi-Fi network to back up your device
as the data size may be too large to back up
using mobile data.
Restore Backup
After a factory reset or when you switch to a new
device, log in to your Google account on the
device and enable Account sync to restore the
data on the phone.
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82
Factory reset
Note:
1. Restoring factory settings will wipe all app
data, contacts, text messages, and so on.
Backup important data before a factory reset.
2. If "Erase internal storage" is enabled, ensure
that all important files, such as photos and
documents in the phone and local backup,
have first been copied to another device.
Operating guidelines:
1. Settings > System > Reset options > Erase
all data (factory reset)
2. Tap RESET PHONE
3. Enter passcode.
4. Wait till the factory reset is complete.
Accessibility
Accessibility
Learn about Special features that
make using the device easier for
people with physical disabilities.
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84
Magnify with triple-tap
Go to Settings > System > Accessibility>
Magnification > Magnify with triple-tap.
Once enabled, use one finger to quickly tap
three times on the screen to zoom in.
Drag with two or more fingers to scroll.
Fold inward or open outward with two or
more fingers to adjust the zoom level.
Quickly tap three more times to exit zoom.
To zoom in temporarily, quickly tap on the
screen three times and hold your finger on the
last tap.
Drag your finger to move around the screen.
Loosen the fingers and return to the original
position.
Note:
You can't use zoom function on the keyboard or
navigation bar.
Power button ends call
Go to Settings > System > Accessibility and
then enable "Power button ends call".
Color inversion
Go to Settings > System > Accessibility to
invert the display colors.
Color correction
Accessibility
85
Deuteranomaly: red-green
Protanomaly: red-green
Tritanomaly: blue-yellow
High contrast text
Go to Settings > System > Accessibility > High
contrast text. Enable this function to increase
the contrast with background.
Safety information
Safety information
View Safety information for your
device.
Safety information
87
Legal Notice
Declaration
Without prior written permission of OnePlus,
reproduction, transfer, distribution or storage of
the contents in this document in any form is
prohibited. OnePlus operates a policy of
ongoing development. Thus, OnePlus reserves
the right to make changes or improvements to
any of the products described in this document
without prior notice. The contents of this
document are all provided “as is”. Except as
required by applicable law, no warranties of any
kind, either express or implied, are made in
relation to the accuracy of this document. To the
maximum extent permitted by applicable law,
under no circumstances shall OnePlus or any of
its licensors be responsible for any loss of data
or incur any special, incidental, consequential, or
indirect damages caused.
Availability of product supplies, application
software, and accessories may vary. For detailed
information, please refer to an authorized
OnePlus distributor. This device may contain
commodities, technology, or software subject to
export laws and regulations. Diversion contrary
to law is prohibited.
Trademarks and Permissions
OnePlus and are trademarks or registered
Safety information
88
trademarks of OnePlus Technology (Shenzhen)
Co., Ltd. All rights reserved. Android
TM
is a
trademark of Google Inc. LTE is a trade mark of
ETSI. The Bluetooth
®
word mark and logos are
registered trademarks owned by Bluetooth SIG,
Inc.
The N-Mark is a trademark or
registered trademark of NFC Forum,
Inc. in the United States and in other countries.
Other trademarks, product, service and
company names mentioned may be the
property of their respective owners.
Manufactured under license from Dolby
Laboratories. Dolby, Dolby Atmos, and
the double-D symbol are trademarks of
Dolby Laboratories.
Privacy Policy
OnePlus is constantly striving to protect your
personal information. To better understand how
we protect your personal information, you can
read our "Privacy Policy" in the Setup Wizard
when you turn on your phone for the first time.
You can also check our "Privacy Policy" by
following the steps: Settings > About Phone >
Legal Information > Privacy Policy.
Safety
Please read all the safety and health information
carefully before using your device to ensure its
safe and proper operation.
Safety information
89
General Safety Information
Failure to follow these guidelines may cause
harm to your device, property, yourself, or
others.
Do not switch on the device where prohibited
or when it may cause interference or danger.
• Do not use device at gas stations, service
stations, or near fuel or chemicals.
Please do not store or carry your mobile phone
or accessories near liquid or flammable gas.
Do not place the phone near magnetic cards
or other magnetic objects, since information
stored on floppy discs, memory cards and credit
cards could be damaged by magnetic radiation.
Do not place the battery, phone or charger in
a microwave oven or other high voltage
equipment. Otherwise, it may cause circuit
damage, fires, or other damage.
All wireless devices, including mobile phones,
might be susceptible to interference, and it can
also cause interference. Please check all laws
and regulations when using your mobile phone,
especially in airplanes, hospitals or medical
institutions.
Only use branded accessories and batteries
that are approved by OnePlus. Accessories
which are not approved by OnePlus may
damage the phone or violate local regulations
for radio devices. OnePlus will not take any
Safety information
90
responsibility for accidents or problems caused
by using accessories that are not approved by
OnePlus.
The device is designed for water resistance
under certain conditions, but OnePlus does not
recommend excessive submersion. Liquid
damage will void the warranty.
When connecting with other devices, please
follow the safety guidelines presented in this
manual. Do not attempt to connect your device
with incompatible products.
Please do not use the phone if antenna is
damaged. Otherwise, it could cause injury.
• Please keep metallic objects away from phone
receiver. Small metallic objects may be attracted
to the device and personal injury or device
damage could occur.
Only connect to power sources with USB 2.0 or
above.
Battery Safety
Please do not attempt to repair, disassemble
or modify the battery. Replacing battery by an
incorrect type could lead to explosion. Your
phone can only use OnePlus authorized
batteries. Using third-party products may cause
battery leakage, overheating or fires.
• Do not place or use battery near fires, heaters,
direct sunlight, or other heat sources. Prolonged
exposure to heat may cause battery leakage,
Safety information
91
explosions, or fires.
Please do not place pressure on or pierce the
battery with hard objects. Damaging the battery
could cause battery leakage, overheating, or
fires.
If you experience any battery abnormalities,
such as high temperature, discoloration,
distortion, or leakage, immediately discontinue
usage of the device and contact customer
support.
All batteries have a limited lifespan and will
begin to lose capacity after several hundred
charges/discharges.
Do not dispose of the battery as household
waste. Refer to local regulations.
Charging Safety
• The charger is intended for indoor use only.
• Do not charge the battery under the following
conditions: in direct sunlight, in temperatures
below 5°C; in areas with humidity, dust or strong
vibrations; in areas near a TV, radio or other
electrical appliances.
The charger shall be installed near the
equipment and shall be easily accessible.
The maximum ambient charging temperature
of the equipment declared by manufacturer is
35 °C.
Sockets that are dirty may cause poor contact
with the charger and your phone may fail to
Safety information
92
charge properly.
Please only use the official OnePlus charger.
Using unauthorized chargers can be dangerous
and can void your warranty.
Make sure to only use outlets with the correct
voltages (as label led on the charging brick).
Using an incorrect voltage can damage your
phone and/or battery and lead to injury.
• Do not use unsafe plugs or outlets.
• Do not use a short-circuit charger.
Do not connect your device to a high-voltage
power supply or the battery could become
damaged.
Do not disassemble or modify charger, as this
may lead to personal injury, electric shock or fire.
Do not touch the charger, cable or power
socket with wet hands, as this may cause electric
shock.
Do not place heavy objects on the power cord
or attempt to modify any cables.
Make sure to grasp the charger firmly while
unplugging it.
• Do not pull the power cord as this may lead to
damage and cause electric shock or fire.
Before cleaning the device, unplug the power
plug from the socket.
• Unplug the charger from electrical outlets and
the device when not in use.
Safety information
93
Driving Safety
Safety should take priority when you are
operating a vehicle. Be sure to obey related
regulations in the area or country in which you
drive.
Do not place your phone or accessories near
safety air bags.
Compass and GPS information are only used
for reference purposes.
If you do not wish to disclose your location, be
sure not to use applications that can record your
location.
Health Information
To prevent possible hearing
damage, do not listen at high
volume levels for long periods.
Damage to the display or battery could lead to
leakage of the liquid. If this liquid comes in
contact with your eyes, skin or clothes,
immediately rinse your eyes (do not rub) or
wash skin with water thoroughly and seek
medical attention.
Some people may get dizzy or experience
medical problems in response to flashing lights.
If you are at risk, please consult your doctor
before using this device. If you have the
following symptoms: headache, dizziness,
convulsion, eyes or muscle cramps, loss of
Safety information
94
consciousness, or involuntary body movements,
please stop using the device immediately and
seek medical attention. Avoid using the device
for extended periods and keep proper distance
from your eyes.
Laser Safety Statement
If this product supports the laser auto-focus
feature.To ensure proper use of this product,
please read this owner’s manual carefully and
retain for future reference. Should the unit
require maintenance, contact an authorized
service center. Use of controls, adjustments, or
the performance of procedures other than
those specified herein may result in hazardous
radiation exposure. To prevent direct exposure
to laser beam, do not try to open the enclosure
or make direct contact with the laser.
EU Regulatory Conformance
CE Statement
Hereby, OnePlus Technology (Shenzhen) Co.,
Ltd. declares that the radio equipment type
Smart Phone is in compliance with Directive
2014/53/EU. The full text of the EU declaration
of conformity (DoC) is available at the following
internet address
https://www.oneplus.com/support/manuals.
Notice: Observe the national local regulations in
the location where the device is to be used. This
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95
device may be restricted for use in some or all
member states of the European Union (EU).
RF Exposure Information (SAR)
The SAR limit of Europe is 2.0W/kg. The
highest SAR value of this device complies with
this limit. And please see the “Quick Start Guide”
to find the highest SAR value.
This device was tested for typical operation
with the back of the handset kept 5mm from the
body. To maintain compliance with RF exposure
requirements, use accessories that maintain a
5mm separation distance between your body
and the back of the handset. The use of belt clips,
holsters and similar accessories should not
contain metallic components in its assembly.
The use of accessories that do not satisfy these
requirements may not comply with RF exposure
requirements, and should be avoided.
The SAR value of the device may depend on
factors such as proximity to the network tower
or use of accessories.
Cases with metal parts may change the RF
performance of the device, including its
compliance with RF exposure guidelines, in a
manner that has not been tested or certified,
and use such accessories should be avoided.
Conform󵝷ment 󵝮 la r󵝶glementation française,
nous sommes oblig󵝷s d'inclure les
recommandations suivantes concernant les
Safety information
96
mesures de pr󵝷caution : vous pouvez limiter
votre exposition 󵝮 l'󵝷nergie de radiofr󵝷quences
(a) en utilisant votre appareil mobile dans des
zones de bonne couverture r󵝷seau, ou
(b) a l'aide d'un kit mains libres pour maintenir
votre appareil mobile 󵝷loign󵝷 de votre visage et
de votre corps. Dans ce dernier cas, il est
conseill󵝷 aux femmes enceintes d'󵝷loigner leur
appareil mobile de leur abdomen. Il est
󵝷galement recommand󵝷 aux adolescents
d'󵝷loigner leurs appareils mobiles du bas ventre.
Restrictions in 5GHz band
The device is restricted to indoor use only when
operating in the 5150 to 5350 MHz frequency
range in following countries:
AT
BE
BG
HR
CY
CZ
DK
EE
FI
FR
DE
EL
HU
IE
IT
LV
LT
LU
MT
NL
PL
PT
RO
SK
SI
ES
SE
UK
Frequency Bands and Power
(a) Frequency bands in which the radio
equipment operates:
Some bands may not be available in all countries
or all areas. Please contact the local carrier for
more details.
(b) Maximum radio-frequency power
transmitted in the frequency bands in which the
radio equipment operates: The maximum power
Safety information
97
for all bands is less than the highest limit value
specified in the related Harmonized Standard.
please see the “Quick Start Guide” to find the
frequency bands and transmitting power.
Correct Disposal of this Product
The crossed-out wheeled-bin
symbol on your product battery
literature or packaging indicates
that the product and its electronic
accessories should not be disposed
of with other household waste. To safely recycle
your device, please use return and collection
system or contact the retailer where the device
was originally purchased.
RoHS Compliance
This product complies with directive 2011/65/EU
and its amendments, on the restriction of the
use of certain hazardous substances in electrical
and electronic equipment.
FCC Regulatory Conformance
FCC Statement
This device complies with part 15 of the FCC
rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful
interference; and
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98
(2) This device must accept any interference
received, including interference that may cause
undesired operation.
NOTE: The manufacturer is not responsible for
any radio or TV interference caused by
unauthorized modifications or changes to this
equipment. Such modifications or changes
could void the user's authority to operate the
equipment.
NOTE: This equipment has been tested and
found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful to part
interference in a residential installation. This
equipment generates uses and can radiate radio
frequency energy and, if not installed and used
in accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment does cause harmful interference to
radio or television reception, which can be
determined by turning the equipment off and
on, the user is encouraged to try to correct the
interference by one or more of the following
measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the
equipment and receiver.
Safety information
99
- Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
- Consult the dealer or an experienced radio/TV
technician for help.
FCC Caution
Any changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.
The antenna(s) used for this transmitter must
not be collocated or operate in conjunction with
any other antenna or transmitter.
The country code selection is for non-US
model only and is not available for all US models.
Per FCC regulation, all Wi-Fi products marketed
in US must be fixed to US operation channels
only.
RF Exposure Information (SAR)
This device is designed and manufactured not
to exceed the emission limits for exposure to
radio frequency (RF) energy set by the Federal
Communications Commission of the U.S.
Government.
The SAR limit set by the FCC is 1.6W/kg. The
highest SAR value of this device type complies
with this limit. And please see the “Quick Start
Guide to find the highest SAR value reported
Safety information
100
to FCC.
Tests for SAR are conducted using standard
operating positions accepted by the FCC with
the device transmitting at its highest certified
power level in all tested frequency bands.
Although the SAR is determined at the highest
certified power level, the actual SAR level of the
device while operating can be well below the
maximum value. This is because the device is
designed to operate at multiple power levels so
as to use only the power required to reach the
network. In general, the closer you are to a
wireless base station antenna, the lower the
power output.
While there may be differences between the
SAR levels of various devices and at various
positions, they all meet the government
requirement.
This device has also been tested and meets the
FCC RF exposure guidelines for use with an
accessory that contains no metal and positions
the handset a minimum of 15mm from the body.
Use of other accessories may not ensure
compliance with FCC RF exposure guidelines.
Position the handset a minimum of 15mm from
your body when the device is switched on.
• Choose the belt clips, holsters, or other similar
body-worn accessories which do not contain
metallic components to support the minimum
distance of body-worn operation. Cases with
Safety information
101
metal parts may change the RF performance of
the device, including its compliance with RF
exposure guidelines, in a manner that has not
been tested or certified, and use such
accessories should be avoided.
Hearing Aid Compatibility (HAC)
regulations for Mobile phones
• Your phone is compliant with the FCC Hearing
Aid Compatibility requirements.
The FCC has adopted HAC rules for digital
wireless phones. These rules require certain
phone to be tested and rated under the
American National Standard Institute (ANSI)
C63.19-2011 hearing aid compatibility
standards.
The ANSI standard for hearing aid
compatibility contains two types of ratings.
• M-Ratings: Rating for less radio frequency
interference to enable acoustic coupling with
hearing aids.
T-Ratings: Rating for inductive coupling with
hearing aids in tele-coil mode.
Not all phones have been rated, a phone is
considered hearing aid compatible under FCC
rules if it is rated M3 or M4 for acoustic coupling
and T3 or T4 for inductive coupling. These
ratings are given on a scale from one to four,
where four is the most compatible. Your phone
meets the M3/T3 level rating.
Safety information
102
However, hearing aid compatibility ratings
don't guarantee that interference to your
hearing aids won't happen. Results will vary,
depending on the level of immunity of your
hearing device and the degree of your hearing
loss. If your hearing device happens to be
vulnerable to interference, you may not be able
to use a rated phone successfully. Trying out the
phone with your hearing device is the best way
to evaluate it for your personal needs.
This phone has been tested and rated for use
with hearing aids for some of the wireless
technologies that it uses. However, there may be
some newer wireless technologies
used in this phone that have not been
tested yet for use with hearing aids. It
is important to try the different features of this
phone thoroughly and in different locations,
using your hearing aid or cochlear implant, to
determine if you hear any interfering noise.
Consult your service provider or the
manufacturer of this phone for information on
hearing aid compatibility. If you have questions
about return or exchange policies, consult your
service provider or phone retailer.
Hearing devices may also be rated. Your
hearing device manufacturer or hearing health
professional may help you find this rating. For
more information about FCC
Hearing Aid Compatibility, please go to
http://www.fcc.gov/cgb/dro.
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103
Industry Canada Conformance
IC Statement
This device complies with Industry Canada's
licence exempt RSSs. Operation is subject to the
following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference,
including interference that may cause undesired
operation of the device.
Le pr󵝷sent appareil est conforme aux CNR
d'Industrie Canada applicables aux appareils
radio exempts de licence. L'exploitation est
autoris󵝷e aux deux conditions suivantes
(1) l'appareil ne doit pas produire de brouillage,
et.
(2) l' utilisateur de l'appareil doit accepter tout
brouillage radio󵝷lectrique subi, même si le
brouillage est susceptible d'en compromettre le
fonctionnement.
This device complies with the Canadian ICES-
003 Class B specifications. CAN ICES-3(B)/
NMB-3(B).
Cet appareil num󵝷rique de la Canadian ICES-
003. Cet appareil num󵝷rique de la classe B est
conforme 󵝮 la norme NMB-003 du Canada.
Restrictions in 5GHz band
The device could automatically discontinue
Safety information
104
transmission in case of absence of information
to transmit, or operational failure. Note that this
is not intended to prohibit transmission of
control or signaling information or the use of
repetitive codes where required by the
technology. The device for operation in the
band 5150-5250 MHz is only for indoor use to
reduce the potential for harmful interference to
co-channel mobile satellite systems;
In addition, high-power radars are allocated as
primary users (i.e. priority users) of the bands
5250-5350 MHZ and 5650- 5850 MHz and that
these radars could cause interference and/or
damage to LE-LAN devices.
-Les dispositifs fonctionnant dans la bande
5150-5250 MHz sont reserves uniquement pour
une utilisation a l’interieur afin de reduire les
risques de brouillage prejudiciable aux systemes
de satellites mobiles utilisant les memes canaux.
-De plus, les utilisateurs devraient aussi etre
avises que les utilisateurs de radars de haute
puissance sont designes utilisateurs principaux
(c.-ad., qu’ils ont la priorite) pour les bandes
5250-5350 MHz et 5650-5850 MHz et que ces
radars pourraient causer du brouillage et/ou des
dommages aux dispositifs LAN-EL)
RF Exposure Information (SAR)
The SAR limit set by the ISED is 1.6W/kg. The
highest SAR value of this device type complies
with this limit. And please see the “Quick Start
Safety information
105
Guide“ to find the highest SAR value reported to
the IC.
This device has also been tested and meets the
ISED RF exposure guidelines for use with an
accessory that contains no metal and positions
the handset a minimum of 15mm from the body.
Use of other accessories may not ensure
compliance with ISED RF exposure guidelines.
Position the handset a minimum of 15mm from
your body when the device is switched on.
D󵝷claration d’exposition aux radiations:
Le produit est conforme aux limites d’exposition
pour les appareils portables RF pour les Etats
Unis et le Canada 󵝷tablies pour un
environnement non contrôl󵝷. Le produit est sûr
pour un fonctionnement tel que d󵝷crit dans ce
manuel. La r󵝷duction aux expositions RF peut
être augment󵝷e si l’appareil peut être conserv󵝷
aussi loin que possible du corps de l’utilisateur
ou que le dispositif est r󵝷gl󵝷 sur la puissance de
sortie la plus faible si une telle fonction est
disponible. Cet 󵝷quipement est conforme aux
limites d’exposition aux rayonnements IC
󵝷tablies pour un environnement non contrôl󵝷.
Cet 󵝷quipement doit être install󵝷 et utilis󵝷 avec
un minimum de 15mm de distance entre la
source de rayonne
India Regulatory Conformance
E-waste Information
Safety information
106
The products manufactured by OnePlus comply
with the E-waste Rules 2016 and its
amendments. Considering the exemption listed
in SCHEDULE II of the E-waste Rules, the content
of hazardous substances is as follows:
1. Lead (Pb) not over 0.1% by weight;
2. Cadmium (Cd) not over 0.01% by weight;
3. Mercury (Hg) not over 0.1% by weight;
4. Hexavalent chromium (Cr6+) not over 0.1%
by weight; 5. Polybrominated biphenyls (PBBs)
not over 0.1% by weight;
6. Polybrominated diphenyl ethers (PBDEs) not
over 0.1% by weight.
For the purpose of recycling and reducing the
effect of the environment the Electrical &
Electronic Equipment should not be disposed of
with other household waste, please separate
these items from other types of waste and
recycle them to the authorized e-waste
company. As a part of E-waste recycling
initiative, OnePlus has partnered with an
authorized E-waste company named AS Attero.
You can contact AS Attero to recycle your E-
waste product. For further information about
the OnePlus E-waste partner named AS Attero,
Safety information
107
you can contact at Website:www.attero.in
Email:info@attero.in Phone:1800-103-6328
Languages & Input
You can choose your language according to the
following steps:
Settings > System > Languages & input >
Languages > Choose your preference language.
Mobile phone supports all the below mentioned
Indian Official Languages for readability test as
per IS 16333(Part-3):2017
ASSAMESE, BANGLA, BODO, DOGRI, GUJARATI,
HINDI, KANNADA, KASHMIRI, KONKANI,
MAITHILI, MALAYALAM, MANIPURI (BENGALI),
MANIPURI (MEETEI MAYEK), MARATHI, NEPALI,
ODIA(ORIYA), PANJABI(PUNJABI), SANTHALI
(OI CHIKI), SANTHALI (DEVANAGRI), SANSKRIT,
SINDHI(DEVANAGARI), TAMIL, TELUGU, URDU,
ENGLISH
This mobile supports inputting for below
mentioned Indian Official Language as per IS
16333(Part-3):2017
HINDI, MARATHI, ENGLISH
Care and Maintenance
The following suggestions will help you maintain
and prolong the life of your device.
Only qualified and authorized personnel
should make repairs to this product.
Safety information
108
Disabling features such as Bluetooth and Wi-
Fi when not in use and dimming the screen can
help you save energy and extend battery life.
Clean your phone and charger with a soft,
clean, dry cloth. If the screen comes into contact
with liquid or dust, please clean it immediately.
Do not use alcohol or irritating chemicals to
clean the device.
Touching the screen with a sharp object may
cause the screen to be scratched.
Please do not touch the connection port of the
phone, as static electricity may harm
components in the device.
Ideal operating temperatures are 0°C to 35°C,
Ideal storage temperatures are -20°C to +45 °C.
Only operate your phone between 35% to 85%
humidity.
Do not place the phone on uneven or stable
surfaces.
Do not hit, press, shake or drop the phone to
avoid damage and injury.
• Charger are not waterproof. Please do not use
these devices in the bathroom, areas of high
temperature, humidity or dust; please avoid rain.
• When the phone is transmitting data or saving
information, do not remove the SIM card.
Please keep the phone out of reach of children
in order to prevent injuries or property damage.
Safety information
109
OnePlus Device Warranty
Information
OnePlus devices purchased on
oneplus.com/authorized sales channels come
with a limited warranty. The duration of this
warranty is dependent on the original country or
region of purchase and is only redeemable
within the original country or region. Unless
otherwise specified, this warranty covers the
hardware components of the product as
originally supplied and does not cover, or
partially covers, software, consumable items, or
accessories, even if packaged or sold together
with the product. The limited warranty only
covers functional defects of product caused by
workmanship or build materials. For more
details, please contact OnePlus Customer
Support by visiting oneplus.com/support.
The limited warranty does not
cover
1. Defects or damage resulting from accidents,
neglect, misuse, or abnormal use; abnormal
conditions or improper storage; exposure to
liquid, moisture, dampness, sand or dirt; unusual
physical, electrical or electromechanical stress.
2. Scratches, dents and cosmetic damage, unless
caused by OnePlus.
3. Defects or damage resulting from excessive
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110
force or use of metallic objects on the touch
screen.
4. Devices that have the serial number or the
IMEI number removed, defaced, damaged,
altered or made illegible.
5. Ordinary wear and tear.
6. Defects or damage resulting from the use of
the product in conjunction or connection with
accessories, products, or ancillary/peripheral
equipment not furnished or approved by
OnePlus.
7. Any physical feature defects or damage
resulting from improper testing, operation,
maintenance, installation, service, or adjustment
not furnished or approved by OnePlus.
8. Defects or damage resulting from external
causes such as collision with an object, fire,
flooding, dirt, windstorm, lightning, earthquake,
exposure to weather conditions, theft, blown
fuse, or improper use of any electrical source. 9.
Defects or damage resulting from cellular signal
reception or transmission, or viruses and 3rd
party software problems introduced into the
product.
10. Free warranty replacements and repairs are
only valid in the country or region of purchase.
Please contact OnePlus Customer Support for
more details.
Safety information
111
Return Policy (Limited to North
America & Europe)
OnePlus phones and accessories are made to
the highest standards and undergo rigorous
testing. If you are not satisfied with your OnePlus
product for any reason, you may request a
return within 15 calendar days of delivery. Once
we approve your return request and receive the
product, we will perform standard inspection.
And if the product passes the inspection, we will
give you a full refund. Any shipping and
handling fees incurred in the return process are
not covered by the refund.
Return requests made outside of the 15-day
period will not be accepted. We may also
choose not to accept returns within these
circumstances:
1. Defects or damages caused by misuse,
neglect, physical damage, tampering, incorrect
adjustment, normal wear and tear or incorrect
installation after purchase.
2. Price fluctuations being the sole reason for
return.
3. Customized customer contracts. In
accordance with the U.K. Consumer Rights Act
2015, any goods that are not (1) of satisfactory
quality; (2) fit for their given purpose; or (3) as
described, may be returned free of charge
within 30 days of delivery. Please submit a ticket
Safety information
112
describing the problem with your device. In
order to be eligible for a refund, you must
contact us within 30 days and describe in detail
how the goods were defective, damaged, or
materially different. We may choose not to
accept returns for any of the above mentioned
circumstances. In all cases, we will inspect the
product and verify the fault. To qualify for a
replacement or refund, device must be in “as
new” condition and include all original contents
of the package. We reserve the right to refuse a
refund or exchange if the product returned is
deemed to have been damaged.
Please contact OnePlus Customer Support to
request a return at oneplus.com/support.
Safety information
113
OnePlus Customer Support
Support information and assistance go to:
www.oneplus.com/support
Download manuals:
www.oneplus.com/support/manuals
OnePlus Kundenbetreuung
Weitere Informationen finden Sie in
unserem Support Center:
www.oneplus.com/de/support
Bedienungsanleitungen im Download:
www.oneplus.com/de/support/manuals
OnePlus Service Clients
Visitez le site d’assistance en ligne pour
obtenir plus d’informations:
www.oneplus.com/fr/support
T󵝷l󵝷chargements et Manuels:
www.oneplus.com/fr/support/manuals
OnePlus Atenci󵝢n al Cliente
Para información, soporte y asistencia
vaya a:
www.oneplus.com/es/support
Descarga el manual en:
www.oneplus.com/es/support/manuals
US
FR
ES
DE
Safety information
114
OnePlus Assistenza Clienti
Per informazioni di supporto e assistenza
vai su:
http://www.oneplus.com/it/support
Scarica manuali:
www.oneplus.com/it/support/manuals
Suporte ao Cliente OnePlus
Para informações, suporte e assistência,
acesse:
www.oneplus.com/pt/support
Descarregar manua:
https://www.oneplus.com/pt/support/ma
nuals
OnePlus Kundsupport
För supportinformation och hjälp gå till:
www.oneplus.com/se/support
Ladda ned manualer:
www.oneplus.com/se/support/manuals
OnePlus Customer Support
Support information and assistance go to:
www.oneplus.in/support
Download manuals:
www.oneplus.in/support/manuals
IT
PT
SE
IN
93

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  • ik probeer van mijn foto's van One+ op mijn pc te zetten en dit lukt niet. Wanneer ik de kabel in de gsm en de pc steek gebeurd er niets, vraagt zelfs niet wat hij moet importeren. Iemand een oplossing aub? Gesteld op 14-8-2020 om 15:09

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OnePlus 7 Pro Gebruiksaanwijzing - Nederlands - 131 pagina's

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