TROUBLESHOOTING
PROBLEM: No display at all times.
SOLUTION: Replace batteries with four new
AAA alkaline batteries.
PROBLEM: No display when programming.
SOLUTION: Display has turned off due to
inactivity.Start programming
again and do not pause while
performing instructions.
PROBLEM: During programming, the two
bottom IR segments display a
long flash.
SOLUTION: An invalid entry has occurred.
Check the keys to be pressed
and start program again.
PROBLEM: How do I stop programming?
SOLUTION: Press HOME once to return to the
Program Keys screen.Press HOME
once more to exit completely.
PROBLEM: The unit does not control home
entertainment devices or com-
mands are not working properly.
SOLUTION: Try all listed codes for the device
brands being set up. Make sure
they can be operated with an
infrared remote control.
PROBLEM: Tried Searching For Your Code
method and still could not find a
working code.
SOLUTION: Perform Restoring Factory
Default Settings on page 23.Then
repeat Searching For Your Code
on page 11.
PROBLEM: Cannot program a macro onto
M1~ M4 or POWER keys.
SOLUTION : Make sure the total number of
key presses being programmed is
less than 15.
PROBLEM : Power macro does not execute.
SOLUTION : First, press the Home Theater key
once, then press POWER once.
PROBLEM: Favorite channel function does
not work properly.
SOLUTION: Some devices (e.g., Cable Boxes
or Satellite Receivers) use two-
digit channel numbers.During
programming, press ENTER or
OK once after entering a channel
number (e.g., 0 2 ENTER for
channel 2). See Programming
Favorite Channel Scan on page 22.
PROBLEM: Changing channels does not
work properly.
SOLUTION: If the original remote control
required pressing ENTER to
change channels, then press
ENTER on the remote control
after entering channel numbers.
PROBLEM: No remote control of volume.
SOLUTION: See Changing Volume Lock on
page 14 to lock/unlock volume.
PROBLEM: Two bottom IR segments flash
when a key is pressed,but home
entertainment device does
not respond.
SOLUTION: Make sure the remote control
is aimed at your home
entertainment device and is
not farther than 15 feet away.
PROBLEM: CH▲ and CH▼ do not work for
your RCA TV.
SOLUTION: Due to RCA design (1983-1987),
only the original remote control
will operate these functions.
PROBLEM: Pressing SCROLL one or times in
CD, DVD, PVR or Home Theater
mode, does not display a
secondary menu screen.
SOLUTION: Even though SCROLL is displayed,
for these modes, there are no
additional menu screens.
USER’S GUIDE
Troubleshooting 31
